Computer Support Forum

Lid close event during shutdown

Question: Lid close event during shutdown

Hello, I have an x61s running Windows Vista business (32 bit). I'd like to be able to close the lid while the system is shutting down. That is I initiate a shutdown by selecting "shut down" from the Windows Start menu, and then I close the lid of the notebook, without waiting for the sutdown to complete. Problem is that closing the lid makes the notebook go into sleep mode, even if a shutdown has already been initiated. Does anyone know how I can avoid this, so that the system will continue to shut down even though the lid is closed in the process? That would be most useful, because when I decide to shut down my computer, I want to close the lid immediately. However, if I close the lid during regular operation (not in a shut down scenario), then I don't want the system to shut down; In this case the system going to sleep following the lid close event is fine. I tried setting a "Lid closed action delay" of 2 minutes (in power manager, global power settings, advanced settings for the "lid closed" event), but this does not seem to work, the system still goes to sleep immediately after I close the lid.Message Edited by astra4 on 12-17-2008 08:22 PM

More replies
Relevance 100%
Preferred Solution: Lid close event during shutdown

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 61.5%

I'm using VBA to capture the close event in Outlook, however it will not close. I follow the code all the way through and it jumps back over to the close event again. It sometimes close after a few cycles or thousands of cycles.

Anyone know what's happening?

-Tim.
 

More replies
Relevance 59.04%

Hi all,

I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts.

Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which is once every weekday):

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 14/03/2014 13:19:19
Event ID: 6
Task Category: (6)
Level: Error
Keywords:
User: SYSTEM
Computer: CUR-ICT-01.LODGEFARM.LOCAL
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>6</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T13:19:19.519629700Z" />
<EventRecordID>5118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>CUR-ICT-01.LODGEFARM.LOCAL</Computer>
<Security UserID="S-1-5-18" /&g... Read more

Answer:BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6

Your NI Measurement Studio driver appears to be causing problems.


Code:
Probably caused by : NIPALK.sys
It's outdated by 11 years, if you wish to keep the program I suggest you update the driver.


Code:
88a32000 88aab000 NIPALK T (no symbols)
Loaded symbol image file: NIPALK.sys
Image path: \SystemRoot\System32\Drivers\NIPALK.sys
Image name: NIPALK.sys
Timestamp: Mon May 12 22:21:05 2003 (3EC01041)
CheckSum: 0007ACFC
ImageSize: 00079000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove it or update it from the following link.

NI Measurement Studio - National Instruments

EDIT, there is a fix you can download which prevents file corruption, if you can't find an updated driver then download this.

http://digital.ni.com/public.nsf/web...C?OpenDocument

3 more replies
Relevance 57.4%

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

2 more replies
Relevance 54.12%

I want my computer to lock automatically whenever I close my laptop lid because I really lack security around my dorm.

Is there a way to run a command whenever I close my laptop lid or is there a program which does this? (on Windows XP)
(I don't want it to go into standby, hibernate, or shutdown. Just a simple lock.)
 

Answer:Close Lid Event Trigger?

7 more replies
Relevance 52.07%

I used Slovaks code to capture email close events to preform some checks and ask me some questions before the close completes. Sometimes when I close the email and I set the "Cancel" to True, the close event continues to fire. Sometimes it will eventually close and sometimes it keeps on cycling.

Here is the close event code:

Private Sub m_objMail_Close(Cancel As Boolean)
On Error Resume Next
If blnSkipClose <> True Then
With m_objMail
If .Subject = "" Then
If MsgBox("Subject line is blank. Coninue closing?", vbYesNo, "Blank Subject") = vbNo Then
Cancel = True
End If
End If
If .Categories = "" Then
If MsgBox("No category assigned. Assign category?", vbYesNo, "No category") = vbYes Then
.ShowCategoriesDialog
.Save
End If
End If
If .FlagStatus = olNoFlag And m_objMail.FlagIcon = olNoFlagIcon Then
If MsgBox("No reminder set. Coninue closing?", vbYesNo, "No reminder") = vbNo Then
Cancel = True
End If
End If
End With
End If
If Cancel = False Then
basOutlInsp.KillInsp m_intID, Me
Set m_objInsp = Nothing
blnSkipClose = True
End If
End Sub
Thank you for any help I can get.

-Tim.
 

More replies
Relevance 52.07%

hi

I have a requirement in which I need to stop system from going into Standby/Hibernate mode as soon as I close the Lid of the system.I have tried to find out solutions but not got any solution to the same for Vista 32 bit and Xp OS.

Is it possible to stop that action on Vista 32 bit and on Xp?if it is yes then how it's to be invoked?If no, then also why it cannot be done?



Please reply if somebody has knowledge on the same.Please provide the solution for the problem as I need it urgently.



Regards

Gaurav

Answer:How to stop system from going to suspend/hibernate after Lid Close Event?

Go to the power options in the control panel.

3 more replies
Relevance 52.07%

Where (how) to find the CLOSE event (the click of the red X on top-left of the form) on a C# form?

I need to close the application when the red X is clicked. I can do this by writing application.exit() method, but I can't find the event on the code to write it. It was so easy with VB because there were all events, even those not declared.
Can anyone help?!
Thank you in advance.

 

More replies
Relevance 51.25%

Hi When I start my computer and log on this error sometimes pops upHere are some details on the error report:szAppName : ati2evxx.exe szAppVer : 0.0.0.0 szModName : unknown szModVer : 0.0.0.0 offset : 00000000 C:\WINDOWS\PCHealth\ErrorRep\UserDumps\ati2evxx.exe.20060516-202243-00.mdmpC:\DOCUME~1\Ian\LOCALS~1\Temp\WER5ed2.dir00\appcompat.txtWhat is this? How do I fix it?Here is my HiJackThis logfile if you need itAnd if you notice anything else suspicious on there let me knowAnd thanks to anyone who helpsLogfile of HijackThis v1.99.1Scan saved at 4:37:07 PM, on 5/16/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files&#... Read more

Answer:"ati External Event Utility Exe Module Encountered A Problem And Needed To Close"

ati2evxx.exe is a process installed alongside ATI Display Adapters and provides additional configuration options for these devices. This program is non-essential process to the running of the system, but should not be terminated unless suspected to be causing problems.

You would have to reinstall all of the software for your ATI video card to fix this but before you do that please get the post to the Hijackthis forum for disgnostics.

1 more replies
Relevance 50.43%

Hi, I'm just reinstalled my Acer 4736G with Win7. The previous one is Win XP.

After I installed Win7 Ultimate, there's something that don't go right,
1. When I close the lid of my notebook, it's shutdown not go to sleep mode even the setting in power management is Sleep. What should I do ?

2. The button in the right, such as : Vol +, Vol -, Bluetooth, Wireless. Why it can't display the logo in the desktop. In Win XP it will show when I press each of it. Ex. When I press Bluetooth button, it will appeared "B" (bluetooth logo).

I'm already installed the drivers for, Sound Card, Chipset, Card Reader, Bluetooth, Camera from the sites.

Can anyone help me

Thanks.

Answer:Shutdown when I close the lid in my Notebook

Hi Gyverd

The on screen pictures for volume/Bluetooth/Wireless etc on acer notebooks are controlled by a program called "Launch Manager" download and install this and see if that brings your icons back. Acer Support: Welcome to Acer Support

Danny

9 more replies
Relevance 50.43%

I posted this complaint earlier and we agreed that it should go to the software section. Got no response there so I am reposting with logs.

When I close XP, all my icons disappear, the XP closing splash screen flashes. My icons reappear and close again and the XP close splash screen flashes again. The computer displays "saving settings" but doesn't turn off when complete; but it is clear that everything shuts down. This started happening several months ago. Additional some buttons in Norton have stopped working, like the check security button. I have done every thing in Malware removal guide. Nothing found except for Weatherbug. PandaActiveScan found I didn't get concerned until I noticed that my cable modem is communicating with the pc when ever I log on way before windows xp comes up and it seems to be communicating all the way to shutdown. Now the computer does not turn off when I get the windows is saving setting screen, but it is clear that everything has shut down.

It seems that I have two windows XP's running at the same time, and I only control one. I hope its only my imagination.

Also I have noticed that when I boot up I see partition(2) in some of the start up files.

I have an older Compaq Pentium 4 with 1 gig memory. Window's XP is updated, Norton everything (Not sure that was a good idea)

Since everything runs find I am not attaching any logs.

Any assistance appreciated.
 

Answer:Windows seems to close twice at shutdown

You may wish to look at this link - http://forum.sysinternals.com/forum_posts.asp?TID=6187&PN=1

You also may wish to delete these:
C:\hp\bin\KillIt.exe
C:\Documents and Settings\Compaq_Owner\My Documents\Extract AutoPatcher\AutoPatcher XP\bin\psshutdown.exe

and here is another suggestion to see if you get a clean shut down:
For a one-click method to quickly shut down or reboot your system without the fuss of going through the Start menu, make use of the Shutdown command, a command line utility in XP.

Here's how you can set up a restart button on your desktop:

1. Create a shortcut (Right-click on desktop, select New > Shortcut).

2. For location, type the following:

shutdown -r -t 0

3. Click Next, enter a name for the shortcut ("Restart" is appropriate), and click Finish.

When you click your Restart shortcut, Windows XP will reboot *automagically*!

The "-r" switch tells XP to reboot. If you'd like the shortcut to shut off your PC instead, change it to "-s"; to simply log off, change it to "-l". The "-t 0" sets the timeout (in seconds), so up this value if you find the need for it. To force running applications to close, add "-f" -- be careful with this one!

For more information on Shutdown, type "shutdown" in a command prompt window (Start > All Programs > Accessories > Command Prompt), or search for Shutdown in Windows XP's Help and Support Center.
 

3 more replies
Relevance 50.43%
Question: Shutdown Event

Hardware: IBMPentium(R) 4 CPU 2.6GH1.99 GHz1 GIG RAMXP HOME VERSION SP3Error message I keep getting: "Event provider attempted to register query "%1" whose target class "%2" does not exist.  The query will be ignored."Explanation: "An erroneous dependcey for the class in the query no longer exists, a missing class definition."This has occurred with Firefox crashing, Internet Explorer crashing (not as often), other programs.  After rebooting, it usually runs a checkdisk and reinstates "orphan" files, or repairs corrupt files.In the viewer logs AVG anti-virus keep popping up prior to a shutdown event and I've heard somewhere that it's no longer recommended.  I know that every time I come back from the reboot, AVG needs another complete update.  It's as if information is being wiped out, so that computer can't make the connection and crashes.The User Action says: 1. Compile the definition for the target class into the WMI repository by compiling the class povider mof file.2. Reinstall the program.  Relevant mof files are automatically complied when a program is reinstalled.This is obvious being managed by the Windows Management (Inventory?)Anyhow, I don't know what an mof file is.  If it's AVG that's causing this, or it's a clash with other programs, maybe that's it.  I have some freeware: Spyware Guard, Spybot Search & Destroy, Spyware Blaster, F... Read more

Answer:Shutdown Event

I think your regisrty is locked so AVG can't complete a update. It sounds like it deleted or uninstalled some files and you regisrty is still pointing to them.Spybot Search & Destroy locks the regisrty. You can try to uninstall it and than try to run the update for AVG to see if it takes. If not than uninstall it and do a reinstall.Let us know how you make out.

3 more replies
Relevance 50.02%

This is a strange issue only in Win8.1.

As we all known, if there is a running application in a machine, there should not be any other behavior against the application when we connect/disconnect/reconnect to this machine by Remote Desktop Connection. However, we found that Win8.1 will
fire unload and load events to the WPF application when we close and reconnect to the machine using RDC. And this is an unwanted behavior which may cause error. Here are the stable reproduce steps:

1. Write a WPF application which contains a button and handles the unload and load events of this button.
2. Using RDC to connect to a Win8.1 from Win7 for example.
3. In the remote desktop, run this WPF app.(a load event will be recorded in a.txt).
4. Close the RDC by clicking the 'x'.
5. Connect to this Win8.1 again.
6. You will see the unload and load events have been fired.

If the WPF app runs in Win7 or Win server 2008, those events will not be fired.

So, I think it is a unwanted behavior in Win8.1. Is that a bug in Win8.1 RDP? Or is that a new feature? I'm looking forward the answer.

Thanks,

Peng

More replies
Relevance 50.02%

Hi Sophia,
I saw a thread about this matter from about a year ago - (https://social.technet.microsoft.com/Forums/windows/en-US/3b3f1ccf-ec44-43c5-a410-21be3717bdcf/win81-will-fire-unload-and-load-event-to-the-wpf-application-when-we-close-and-reconnect-to-this?forum=w8itproappcompat),
that you tried to help.
I have the same issue, my wpf application loads my view constructor every time i connect from a remote computer. since i have resources used by the old view my app crashes.
i wanted to know if a solution to this problem was found.

Thanks
Neta

More replies
Relevance 50.02%

The right-click menu of the icon in the system tray does not have this option, neither does it appear on the screen. Should it? If not, how do I stop the program?

Answer:NOD32 V3, close/exit/shutdown. How?

Have got the latest version (3.0.621.0)?That gives you the option of temporarily disabling it from the right-click tray menu.

4 more replies
Relevance 50.02%

Hi,
I want to force a shutdown when the user close the laptop lid even if MSWord is open and the document was not saved.
Any suggestion ?

Regards

Answer:How to force shutdown on laptop lid close ?

Win key + X/Control Panel/Power Options/Choose what closing the lid does (L column), brings you to this screen. Save Changes at bottom when done.

2 more replies
Relevance 50.02%

what the heck is the add word program? it doesnt show in any of my programs or anything...at shut down, it has to force the thing to quit...i have Windows XP Home Edition...can anyone help?!!

also, i keep getting SCRIPT ERROR messages when i visit ANY site...asking if i would still like to continue running scripts on the page...when i check teh same page on another computer, its fine, and has no problems...please PLEASE PLEASE help!!!
 

Answer:Add Word Program at Shutdown cannot close.

1. ctrl+alt+del when you will shutdown, and see what´s running?
2. Internet settings-advanced, mark- deactivate scriptdebugging
 

2 more replies
Relevance 50.02%

I am using Vista Home Premium 64 bits.

In power option, I chose shutdown when the lid is closed (I am quite lazy). After go out for a while, I open up the lid and... see the fact is that the laptop is still waiting for me to click Shutdown now to shutdown!!!!

I can not print screen but it looks like this:






The following programs are still running:
...

To close these programs and turn off your computer, click Shutdown Now. You may lose work that haven?t saved.



So can we force the computer to shutdown when I close the lid?

Answer:How to force the computer to shutdown when I close the lid

Close all running programs before closing the lid.

4 more replies
Relevance 50.02%

I am running Windows XP with service pack 3 and Google Chrome ver. 46.0.2490.80. Say I have clicked on the Chrome icon on my desktop 3 times to search the internet and then decide to shutdown windows. A box pops up stating end program...chrome.exe, the program is not responding, etc. If I click end now, the box disappears, followed a second or two later by another pop up box with the same message. If I click on end now 3 times (or however many times I clicked on the Chrome icon on my desktop) windows will shutdown. This is a pain in the neck if I have accessed Chrome many times before shutting down Windows. I have deleted and reinstalled Chrome, but the problem remains. How can I get this to stop?
Thanks for any help anyone can provide.
 

Answer:chrome won't close upon windows xp shutdown

10 more replies
Relevance 49.61%

I boot system. I sign in.....system shuts down all by itself. When I re-boot it tells me it failed to to "Thermal Event" and tells to be F1 to continues.

What is "Thermal Event"?

Answer:Thermal Event Shutdown

Hello,

It basically means that your system overheated and shut itself down so as not to damage any components.
Reasons for this range from dust on the heatsink or a fan not spinning to heatsink not being seated correctly.

What is the make/specifications of the system and roughly how old is it?

3 more replies
Relevance 49.61%

My 3 week old HP laptop is booting up and shutting down very slowly.Have tried all the usual cleanups and start up program disable stuff but it's as slow as ever. It's got AMD Turion x2 cpu and 2gb Ram surely it shouldn't be this slow?Anybody any idea? Event log keeps coming up with event log 100 on start up and event log 200 on shutdown stating both these processes are taking too long, but how do i fix it???

More replies
Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 49.61%

.Windows 7 Ultimate
.64 bit
.Original System installed windows 7 home premim
.Came pre installed but upgraded to ultimate
.System hardware age? I bought this new 4 months ago yes reinstalled os from factory defaults using recover OEM windows & then upgraded with anytime upgrade to Ultimate

CPU AMD 1000 mhz X 2
Motherboard?
Power Supply?

Toshiba
Model Number C655D-S5200

Answer:Event ID 41 system shutdown

Hi -

No BSOD dumps are present in the zip file.

When does the system shutdown, e.g., gaming, video, etc...?

Check temps - Speccy - FileHippo.com - Download Free Software

Be sure to keep the laptop elevated for airflow.

Have you contacted Toshiba Support?

Regards. . .

jcgriff2

`

3 more replies
Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 49.61%

Click start
Click shutdown
Shutdown process starts then hangs at a message "A program needs to close - Windows Logon". Let it set for a couple minutes and it may or may not complete the shutdown process. Sometimes I have to click the Forced button.

Does not do this if restart is clicked.

Ron Burnes

Answer:Windows logon needs to close before computer can shutdown.

Give it a chance to complete the start process.

5 more replies
Relevance 49.61%

Hello All,

I have been trying to fix my shutdown issues for a while. I have written a thread about fixing a shutdown issue relating to the NVIDIA service here how to solve shutdown problem caused by NVIDIA service

regardless of that issue, i sometimes get the "waiting for background programs to close" with nothing showing, then suddenly it says: 1 program still needs to close: (waiting for) Program manager. (i have no idea what this is or how to manually kill it)

It just stays like that for maybe 5 minutes then goes to the shutdown screen. Sometimes i only get the "waiting for background programs to close"for 5 seconds then it shuts down.

overall i have been having slow shutdowns. The blue "shutting down" screen takes 5 minutes sometimes.

i already checked my event logs for event IDs with 200. most of them come up as Microsoft services. i also defragged and used CC cleaner. i do not have the M Audio driver issue nor AVG or Norton (i use NOD 32).

i also tried to change the wait to kill registry hack. i think it made it worse. i tried it twice.

do any of the windows updates cause such issues. I hate updating my windows system. Always seems to cause problems.

I'm running windows 7 ultimate 32.

any help solving this would be great.

Thanks

Answer:shutdown freeze/slow program need to close

FINALLY! AAAAAAAAAAAAAAAAAAA

i fixed my the shutdown issues with the ASUS G1S.

I was updating my drivers and after installing these two drivers (one of them solved the problem, not sure which one):

JMicron_JMB36X_WinDrv_R1.17.55_WHQL
intel_matrix storage manager_8961002

It started shutting down and restarting normally. no more crazy shutdown and restart times.

1 more replies
Relevance 49.61%

Hello...
I had win2k for a long time before, no problems at all. Well, the hard drive went back, so I got a new drive , and threw 2k back on it. Well now, I am getting so many damn problems.

Heres the problems... sometimes (a decent amount), my computer will just shut down and restart randomly. Another problem... windows will just shut down my programs randomly. Ex. When I am surfing the web, IE will just shut down, ( IE has preformed an illigel error, and must shut down). AIM shuts down also too sometimes.
I have all the windows updates installed, and I have ran CWS, Adware, and spybot. Also have run Norton 2004.

ANY HELP!?!?!

HJT LOG -

Logfile of HijackThis v1.97.7
Scan saved at 6:15:01 PM, on 7/15/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:... Read more

Answer:Computer shutdown/restart - program close +HJT LOG

6 more replies
Relevance 49.61%

Hi,I was wondering if anyone might be able to help me out. I'm unable to shut down my laptop. It's HP branded and runs on XP Pro. What happens is that it sits or seems to be stuck on the process of "closing network connection" when trying to shut it down. It takes about 25 minutes to shut down because of this "closing network connection". I wonder if anyone might be able to tell me what may be the cause and how to fix this?Thank you in advance

Answer:Unable to close network connection during shutdown

Do you have automatic updates turned on ? ?

2 more replies
Relevance 49.61%

When i shutdown windows Skype will not automatically close, giving me the error in the picture below. I have to manually right click on the Skype icon in the system tray and quit it, then shutdown windows again. It's a hassle.

I've reinstalled Skype.
I'm running latest version of windows 1511 and all upto date.
I'm using the Skype desktop app, on a desktop pc, in desktop mode.

Answer:Windows can't auto close Skype on shutdown

Just a thought - Skype is now built into the latest version of W10 so it is possible you will not need the Skype Desktop app. By the way I could not see the image you posted.

1 more replies
Relevance 49.61%

My Notebook, just 11 months old failed last week with hard drive error. Recovery software even aborted due to hard ware error. I replaced the HD, so here is my question. Is it better, on a daily basis, to just close the Cover and let it sleep over night, or is it acceptable to shutdown then start new the next day ? I've read that most vulnerable time for HD is startup time. Seems to me, 11 months not good for HD to go out ! But at least it was still under Warranty. 

Answer:Shutdown restart next day or just Close Cover & Sleep

Hi i would personally shut down completly and start it up the next day as you can save alot on electicity as well. If you need it on over night then you could use the sleep mode but only if your actually doing something on the machine itsself. ?Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Click the ?Kudos, Thumbs Up" on the bottom right to say ?Thanks? for helping!

2 more replies
Relevance 49.61%

I have an annoying little problem. I have an HP Elitebook 8440w 120gb ssd 8gb memory corei5 2.4ghz running win7. I changed my windows settings so when I close my lid nothing happens and when I press the power button it shuts down. The problem is that those two things are not happening. instead when I close the lid or when I press the shutdown button the computer is going into hibernate. What can I do to fix this????
 

Answer:Shutdown button and lid close are not functioning as they should. Windows 7

Try restoring the default settings from the power menu (where the timings for on battery/on power are) and try altering the settings again.
 

3 more replies
Relevance 49.61%

Hi all,
I cant get pc to shutdown automatically. I press start icon and then shutdown. Instead of shutting down I get another screen telling me that svchost.exe is running.I have to force close this app every time.
Has anyone got a cure for this?

Answer:svchost.exe win7 shutdown force close

It could be Windows updates installing.Go into services and double click Windows Updates and set it to manual then top left stop it from running.Reboot a few times to see if it makes any difference if not revert back to normal settings.
I always have Windows update set to manual it speeds the start up a bit as well and updates are usually the 2nd Tuesday of each month so I just update them myself and stop anything that i don't want.
Worth a try just to see if that is your problem.

5 more replies
Relevance 49.61%

When i shutdown windows Skype will not automatically close, giving me the error in the picture below. I have to manually right click on the Skype icon in the system tray and quit it, then shutdown windows again. It's a hassle.

I've reinstalled Skype.
I'm running latest version of windows 1511 and all upto date.
I'm using the Skype desktop app, on a desktop pc, in desktop mode.

Answer:Windows can't auto close Skype on shutdown

Just a thought - Skype is now built into the latest version of W10 so it is possible you will not need the Skype Desktop app. By the way I could not see the image you posted.

1 more replies
Relevance 49.2%

I have been encountering slow shutdown times on my desktop recently. I looked in the event logs to try and find some clue but they were not that helpful to the less than technically minded

1: EVENT_TCPIP_TCP_CONNECT_LIMIT_REACHED
I had a lot of the above that were listed both as information and warning

2: also W32time came up several time as both info and warning

3: NetBT came up several times - with
"the name MSHOME could not be registered on the interface with IP address xxx, the machine with the ip address yyy did not allow the name to be claimed by this machine.

The only hardware I have installed recently is a Belkin wireless card (whose problems I have posted elsewhere ) This may have something to do with it but I am not sure. Briefly my setup is a wireless laptop (no problems) and a wired desktop (which has been re-configured to run on wireless)

I am running Windows XP pro with SP2 on an AMD system with 2 gigs ram

I have run several virus checks and I run spybot regularly, I have a belkin router to connect through to my blueyonder broadband.

Any advice?
 

Answer:XP very slow shutdown - event logs

13 more replies
Relevance 49.2%

This appears to be a general issue with windows 10, I always get the following errors on shutdown:

The VMware Workstation Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

The User Data Access_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The User Data Storage_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Contact Data_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Sync Host_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

I suspect the Event ID 7031 Service Control Manager errors occurred initially in windows 8.1 upgrade and was resolved by Microsoft. It looks like the problem is back especially with the new windows 10 services (with the exception of the VMWare Workstation server)

I suspect this error also affects shutdown/reboot times.

Ideas anyone how to resolve this

More replies
Relevance 49.2%

Hey,

I recently had a random shutdown while using Google Chrome.

All I have is the minidump but no way to read it.

There seems to be no record of the crash in my event viewer.

I checked my ram, PS, HD and Gfx card and they all seem to be in working order.

This is a brand new rig that I built so I am thinking it's software related but I want to make sure.

What should my next step be?

Answer:Single Random Shutdown - No Event

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

34 more replies
Relevance 49.2%

Hi there,

I have had this PC for about three months and this is something that happens about 3 times a week. I'll come into the room and try to get it out of sleep mode, and then realize it has shut down yet again. When I check the details, here's what I get. I'm not a computer technician but it would be great if someone could take a look at this and see if they can determine the cause.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006E47060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8004DF4C10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040110-43680-01.dmp
C:\Users\Miseta\AppData\Local\Temp\WER-72649-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:BlueScreen event and random shutdown

Hello Welcome to SF,

Please post us the Dump file http://www.sevenforums.com/crash-loc...d-problem.html

Good Luck,
Captain

5 more replies
Relevance 49.2%

I plug in a flashdrive, scan it, copy a few files, pull it out (it had 3 files on it, never have viruses. Never.). Windows suddenly decides to shutdown. Waited :30 sec, rebooted, logged in and went to Event Viewer>System and filter for 6008 events. Zero, no listings. Can't find anything in the past 20 minutes that looks like a shutdown.

What gives? How can Event Viewer not show the shutdown? How can I find out what the burp was? I've had no issues lately (since a new card in July), Windows has been flawless. I hate it when Windows does something like this and I can't track it down.
Thanks in advance for any interest,

Surviver

More replies
Relevance 49.2%

Hello. First of all, I didn't know where to post this so I chose Win7 because it's what I use.

OK so this problem started about a month ago, but now it's becoming more frequent than ever. What happens is, as I'm chilling on my desktop PC, it just shuts down spontaneously, and here's the thing, since I don't have a restart button, I can't restart it, the monitor goes black (no BSOD) and even if I hold the power button too long, it won't shutdown. The only way to shut it down is to remove the power supply cord (which of course could lead to corrupted hardware, data loss, etc).

Now this mostly happens when I play games with high demanding hardware. So for this reason, I'm monitoring the CPU heat and it seems fine. Max temp goes to about 51C. OK I am now gonna post dxdiag info so you can examine all my PC specs, if you need anything else, just say so.

Thank you very much in advance!


Code:
------------------
System Information
------------------
Time of this report: 1/7/2011, 03:11:27
Machine name: TONI7
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Packard Bell
System Model: ixtreme M5120
BIOS: Default System BIOS
Processor: AMD Phenom(tm) 9650 Quad-Core Processor (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 1661MB used, 14719MB ava... Read more

Answer:Event ID 41 Error - Spontaneous Shutdown

Update Realtek HD audio drivers - http://sysnative.com/0x1/DriverRefer...l#RTKVHD64.sys

See if update available for NVIDIA GeForce GT 230 drivers - http://www.nvidia.com/Download/index.aspx?lang=en-us

" " Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller - http://www.marvell.com/support.html

Try these 3 places for additional information -

1. WERCON -
START | type view | "View all Problem Reports" | 2x-click on line item for additional crash info

2. Reliability Monitor -
START | type perfmon /rel

3. Event Viewer -
START | type eventvwr.msc | Custom Views | Administrative Events

Regards. . .

jcgriff2

`

13 more replies
Relevance 49.2%

I tend to run my computer 24/7, but within the last 3 days, I had my computer shutdown while I was away with an Event ID 109 with the following reason:






The kernel power manager has initiated a shutdown transition.

Shutdown Reason: Battery



Thing is, I am on a desktop computer, not a laptop with a UPS connected. And it is an APC UPS with Powerchute Personal Edition installed. Although this is a Windows 7 to Windows 10 upgrade with Powerchute Personal Already installed. Does anyone know of a reason why Kernel-Power is shutting my computer down for this battery reason?

Answer:Windows 10 Pro Desktop Shutdown with Event ID 109

Hi:

Until someone more expert arrives...

What does the PCPE dashboard tell you?
Are you hearing any beeps from the APC UPS?
How old is the APC UPS?
Are you sure everything is plugged in and working properly, including the data cable from the back of the PC tower to the UPS?

Reason for asking: I had a relatively new APC UPS fail after only a few months several months ago.
It was under warranty and, after calling Schneider Electric, they RMA'd the whole unit (not just the battery), no questions asked. They sent a brand new one in 2 days.
(After many years of using their products, this was a "first". But I was pleased to find that they took care of it with zero fuss. The only chore was having to haul the old unit to the UPS store for the return shipment.)
Just a thought.

MM

7 more replies
Relevance 49.2%

I moved this post from general discussions where it got completely buried.

I'm sure every one of us is getting these errors in windows 10

This appears to be a general issue with windows 10, I always get the following errors on shutdown:

The VMware Workstation Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

The User Data Access_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The User Data Storage_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Contact Data_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Sync Host_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

I suspect the Event ID 7031 Service Control Manager errors occurred initially in windows 8.1 upgrade and was resolved by Microsoft. It looks like the problem is back especially with the new windows 10 services (with the exception of the VMWare Workstation server)

I suspect this error also affects shutdown/reboot times.

Ideas anyone how to resolve this

Answer:Event Log 7031 Errors on Shutdown

getting this also - on laptop and home pc

1 more replies
Relevance 49.2%

I am running Windows XP-Home. All of a sudden when I want to shut down my computer I get a box that comes up and it's for "shutdown event tracker". I never had that before and I would like to just be able to select either shutdown/restart/etc. not having to put in why I am shutting down.

What I read is that this was originally for Windows 2000 but in Windows XP this was shut-off. If that is so - why do I get that pop-up?

In the help area this is what I found:
"On Windows 2000 Server products, you will be prompted to supply information regarding why you are shutting down or restarting the computer. This feature is turned off in Windows XP."

How can I get this turned OFF?
 

Answer:Shutdown Event Tracker Question

How to enable and disable Shutdown Event Tracker
1.To open Registry Editor, click Start, click Run, type regedit, and then click OK.

2.In Registry Editor, navigate to the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Reliability

3.Name:ShutdownReasonUI
Type:REG_DWORD
Value:1=enable;0=disable
 

3 more replies
Relevance 49.2%

Windows 10 64 bit, latest version, is working fine on my Toshiba i7 laptop with 8 Gb ram. But I have problems with shutdowns when I click on restart. It seems to take far too long to shutdown. I am not sure how to find out why but when checking out the event viewer, I found several shutdown errors (some critical and some warnings). So I got the following screen shots (not sure how I got there) which seem to reveal several errors during shutdown. When I click on the web link I get a non working website.

Question:
1. How do I find out what is making shutdowns so slow when I click restart? (I "think" Shutdown seems faster if I just click on shutdown instead of restart)
2. What problem do these screenshots of error indicate and how do I fix them?
Thank you
Edit:
Got to those screens: Control Panel - Administrative Tools - Component services. Event viewer(Local) -Applications and Services Logs - Microsoft -Windows - Diagnostics Performance - Operational.

Here are some recent error screenshots which occur in both shutdown and bootups.
As can be seen this is a problem that goes back to 2016.

More replies
Relevance 49.2%

My currently up to date windows 10 pro machine has been restarting very very frequently after I've left it for a goodly while, including nearly every night, and in trying to figger out why this is happening, I learned about this option, Display Shutdown Event Tracker. It's supposed to be in the Local Group Policy editor, but I do NOT see an option named that. I'm an admin on my machine, so I'm not sure why I can't see it, unless it's not there any longer? Moved? Who knows? I did locate the .msc for GP, and ran it explicitly as an admin, but nada. Someone had mentioned looking at the user32 events in the regular event viewer, but this is all I see there:

"The process C:\Windows\System32\RuntimeBroker.exe (LAPTOPNAME) has initiated the restart of computer LAPTOPNAME on behalf of user LAPTOPNAME\MyUserName for the following reason: Other (Unplanned) Reason Code: 0x0 Shutdown Type: restart Comment:"

Any thoughts anyone?

TIA
elaine

More replies
Relevance 49.2%

Got these on my shutdown last night, I don't think I have got them before. What are they exactly?

The NgcCtnrSvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation.To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
The Microsoft Passport Container service failed to start due to the following error: The service did not start due to a logon failure.

More replies
Relevance 48.79%

Hi , my Lenovo Y580 didn't go any action when I try to close my screen  , I try every setting on my windows in power option and didn't get it work !!!!

Answer:Lenovo Y580 Won't Sleep/Shutdown/Hibernate on Lid Close

Hi there, What is the OS? How old is the laptop? ?s this a recent problem and if so when did it first happen? And you have set it to sleep /hibernate, OR Shut down on 'Lid close'? Both options tried separately  DON'T work?

9 more replies
Relevance 48.79%

hi guys,

In the recent times, quite frequently, when i restart or shutdown windows 7, i get a message saying that windows is waiting for task host window to close...

if i leave it there, it takes like 10 seconds and then it restarts / shuts down. the thing is the PC is not doing anything or playing videos, etc.

is there a way to find out what "Task" is causing this? PC is running fine, 24-25% ram used (6GB Ram)..

someone suggested system sounds, i have all of them disabled and system set to No Sounds. shall i play with it on and off?

I am going to try https://support.microsoft.com/en-us/kb/975777

many thanks,
gabrio

More replies
Relevance 48.79%

Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &#... Read more

2 more replies
Relevance 48.79%

Hi

Please can you help me a friends computer keeps having the BSOD mentioned above i have attached the required log if you could help

Cheers
Andy

More replies
Relevance 48.79%

Problem 1
I'm not sure if this is a hardware or software problem, but I have a newly built computer and experienced some strange shutdown problems. When I shut down the computer it hangs for a couple of seconds before shutting down. It sounds like the secondary HDD start up, shuts down, starts up and shuts down again before the computer shuts down itself. This always gives me a critical warning in event viewer saying that the PC wasn't shut down properly.

Sometimes it won't shut down at all, and I have to use the power button on the case. The LED code on the motherboard always shows "D4" when computer won't shut down, which means "PCI allocation error - out of resources". HDD also makes power down/up noises. This problem I have had all since I built the computer, but after I did a clean install of Windows with diskpart, it happened that the PC would randomly shut down or enter hibernation mode with LED code "D3", which means "some of the architectural protocols are not available".

However, if I turn off "fast startup" I experience none of these problems. It happens that the PC won't shut down, just much, much more rarely. When that happens LED code shows "D5" which means "no space for legacy option ROM initialization."
What I find strange is that these codes describe problems that doesn't seem to have anything in common, but the LED codes are only from D3 to D5, which are right after eac... Read more

More replies
Relevance 48.79%

Hello all,
The problem is I had an old Nvidia gforce 5200 agp graphic card and upgraded it to a ATI 9600 xt agp graphic card and probably after a week after the installation when I shutdown my pc I get an end now message .Net Broadcast Event Viewer 1.0.5 end now. The ATI card requires the microsoft framework to run which I already have since I use Visual Studio .Net 2003 with framework v1.1. I decided to download the free 2005 visual basic and C# express with framework 2.0 which I heard is allright to run side by side with famework 1.1 and now after the first week of the new downloads I have two end now message .Net Broadcast Event Viewer upound shutting down. These pop up messages are getting really annoying, and I have googled to try to find a fix but have found nothing beside trying the microsoft UPh clean which did not work. Any help would be much appreciated. Thanks in advance.

Answer:end now message .Net Broadcast Event Viewer on shutdown

anyone?

1 more replies
Relevance 48.79%

Server 2003 has a Shutdown Event Tracker that requires that you "best describe why you want to shutdown the computer". It is on by default, but can be turned off using Group Policy.

Wonderful!

Somewhere along the way, one (and only one) of my XP machines (SP2 + all updates) acquired that same "feature". The Group Policy trick mentioned above has no relevance in XP, so I can't stop this event tracker that way.

Among other things, it makes a remote shutdown impossible (unless I use an RPC terminal). Besides, it's a pain to have to type in a reason (usually "Windows F%#*ed up again") when all I want to do is to shutdown or reboot.

If it runs as a service, I can't find it in either "Services and Applications" or in "Sysinternals Process Explorer"

And another thing!!! I can't find the logged events in the Event Viewer for Application, Security, or System.

If I could find it, I'd drive a stake through its heart. How do I kill the beast?

To prove that I've taken my meds today, here's a screen dump:

Askme nicely and I might explain how I got a screen dump of an XP computer part way into shutdown.

Thanks in advance.
 

Answer:Shutdown Event Tracking (XP, Not Server 2003)

Heres a couple of articles:

http://support.microsoft.com/kb/555541/en-us
http://www.tweakxp.com/article37489.aspx
http://searchwinit.techtarget.com/tip/0,289483,sid1_gci943320,00.html?Offer=w2k2
 

3 more replies
Relevance 48.79%

So I've been in the process of putting together a HTPC. It's a little Habey 800B case with a ASRock E350-M1 motherboard running W7 64 bit. I havent had any issues with it while installing Windows or any of the misc programs (Office, MSE, XBMC, etc). But I recently turned it on in the morning and was going to let it run all day so that I could remote to it from work and work on it when I had a few free minutes. But when I got to work and finally got some time, it showed as being offline??? I figured that it had gone to sleep. So the next day I connected a monitor/keyboard/mouse to it, booted it and it showed that Windows had shut down unexpectedly. I selected the "Load Windows normally" option and then set the power options to "never" sleep. I attempted the same thing the next day, and again it was off when I tried to connect to it???

It took me a few days to get back to looking at it. After booting and messing around with it for a bit it seemed a bit sluggish and froze once, requiring a manual reboot. I checked the Event Logs and took as many screen shots as I could. I posted the screen shots below hoping that someone can give me some info from the Event log info.

Someone here at work suggested I search for the .dmp files to see if they would give any further info. Thanks in advance for any assistance.





This is the full text from the above User Profile Service error.


Also the last couple of times I manually rebooted, I got t... Read more

Answer:Event viewer info after a HTPC shutdown

Looks like a disk error to me. You had an error in your event log regarding a disk error, and you had a few boots that were disk related, too.
 

7 more replies
Relevance 48.79%

==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

-----------------

BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0&... Read more

Answer:Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

5 more replies
Relevance 48.79%

==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

-----------------

BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0&... Read more

Answer:Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

3 more replies
Relevance 48.79%

BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

... Read more

More replies
Relevance 48.79%

My computer continuously shutdowns every hour or so without any warning. When the computer loads back up a message pops up telling me that I have had an unexpected shutdown. If I click on more information it shows me what the error was (I have the error message copied if you wish to see it) but it makes no sense to me.

I have looked around for a solution but my error message is different to everyone elses.

If anyone could help me with this problem it would be much appreciated, thank you in advance.

Specs:

OS: Windows 7 Ultimate 64-bit
Processor: Intel Core 2 Duo
RAM: 2GB
Graphics card: ATI Radeon X1600 Series
Previous OS: Windows XP Media Center Edition

Lee.

Answer:Unexpected Shutdown - Problem Event Name: BlueScreen

@ttran

Sorry, I will do that now.

Thank you

@Marvel Varghese

I am certain it's not the beta, I bought Windows 7 Ultimate.

9 more replies
Relevance 48.79%

BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

... Read more

More replies
Relevance 48.79%

System : Dimension 3000 Hello, i'm having a problem with my Mother's computer. It is shutting down (completely powering off) and will not come back on for several hours, sometimes days. When it does power back on, before booting into windows, i get an error message that reads: Alert! Previous shutdown due to thermal event. I do not know what the problem is, both the case fan and power supply fan work properly and i have removed all of the dust from inside the case, including from the cpu heatsink. The case is not missing any expansion slot covers either. When i check the logs in the bios nothing is showing up at all. The computer is out of warranty and i'm stuck on what to do? thanks.

Answer:Alert! Previous shutdown due to thermal event

jholty
Have you checked, that the front panel air intake is clean?
Open the case and check that both the processor and chipset heatsinks are still firmly attached to the motherboard.
Bev.

14 more replies
Relevance 48.79%

Hi Sorry for my english, I prefer German! My Notebook shut down automaticly after a while. The Notebook is running 7x24, but with low usage of the CPU and RAM. It does some jobs, like recording values from a connected sensor. After different running times, the Notebook shuts down. When I turn it on, it asks for Save or Normal Startup. I've read a lot in the Internet but I still got the problem. So these things I've tried: - System Scan with the Lenovo Tool. => No Errors, but BIOS didn't work.- Updated all the recommended things from that Tool- All updates from Windows Update- Manual Bios Update from 1.00 to 1.62- Set the Windows Power Settings from the notebook to High In the event results of W7 I can find under System for example: - Warnung Kernel-Processor-Power ID 37: Die Geschwindigkeit des Prozessors 3 in der Gruppe 0 wird durch die Systemfirmware begrenzt. Seit dem Bericht befindet sich der Prozessor seit 86400 Sekunden in diesem Status mit verringerter Leistung. - Kritisch Kernel Power ID 41: BugCheckCode 0, everthing is with 0 - Fehler Event Log ID 6008: Das System wurde unerwartet heruntergefahren - And many kind of Fehler Kernel-General ID 6. Some Ideas? Thank you


























Eventlog.zip ?781 KB

More replies
Relevance 48.79%

Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &n... Read more

4 more replies
Relevance 48.79%

Getting shutdowns approx. every other day. Every time gets BlueScreen event.
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

I am attaching the .exe zip file obtained by the DM log collector. Thanks much for your help

Got another unexpected shutdown with the event: bluescreen. Any help would be greatly appreciated.

Answer:Computer shutdown with problem event BlueScreen

Quote:
fffff880`02b62978 fffff880`047a9a9aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
bdfwfpf+0xca9a


Uninstall BitDefender. At least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD.

6 more replies
Relevance 48.79%

OK so for the last week or so my pc has been cshutting off at random times and then on reboot indicating that there had been a thermal event. The fan on the CPU is working and the computer often shutdown immediately following start up (before there would be any chance for it to get too hot) I have run Advanced Systemcare free SInc I got it along with AVG Free. When I started noticing problems I also downloaded Ad-Aware and MalWareBytes. All systems run clean, but performance still sucks. Today I get the Thermal event Shutdown message again and when I look at thr event log it shows that my memeory was reduced on Oct 14th. I decide to try to go back to a restore point, and coincedientally the last restore point is Oct 14th. I run system restore, and the restore application comes back and tells me that it can't restore the computer to that day.

There is too much coincidence to make me think that nothing is happening, but I'm not PC savvy enough to figure out on my own. PLease help. Hi Jack this logs below
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:18:42 AM, on 11/6/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS�... Read more

Answer:Thermal Event Shutdown? HiJack this Logs

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/426567 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

2 more replies
Relevance 48.79%

I am running Windows 2000 workstation and need to get an audit report generated that documents when the computer shuts down. It will tell me when it is started (Event Viewer: Security) but not when it shuts down. Windows XP Professional will report both.

Q: How do I get W2K to record and report when it shuts down? Is it a registry setting? A local policy setting?

TIA.

--Bruce

Answer:W2K WS Event Viewer Shutdown audit question

Maybe this will help:

http://www.sans.org/resources/auto_a...#Audit%20Setup

3 more replies
Relevance 47.97%

I have had three of these shutdowns randomly occur over the last 2 days. I have no warning on when they will occur.

The computer is only 5 weeks old, so i wouldn't except an overheat issue personally. I can think of no new software i have installed since this has started. So far, it has always happened while playing a game (Diablo 3) but that is likely just coincidental, as that is what i do most on this computer

Any ideas on what to do/check?

Any more info you need that what i provided?

MSI GT70 0ND computer
GTX 675MX vid
16GB DDR3
i7 3630QM
THANKS!!

Answer:Kernel Power Event 41 Task 63 - Random shutdown

Event ID 41 errors are primarily caused by:
- shutting down the system by holding the power button down
- overheating
- power supply issues

Install temp monitoring software (I suggest HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools )
Open up the case and point a house fan into it (on high) - see if the lessens the frequency of the Event ID 41 events
If neither of these help, then see about getting an 80+ rated PSU from a store that you can return it (if it's not needed).

Just in case, here's my usual canned speeches:

For starters:





At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
Please try these free diagnostics for starters: Initial Hardware Diagnostics
Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).



Please provide this information so we can provide a complete analysis (even though you're not reporting BSOD's): https://www.eightforums.com/bsod-cra...tructions.html

Good luck!

18 more replies
Relevance 47.97%

Hi,
 
My desktop had been failing to wake from sleep (needing a restart everytime) since I installed the Windows 10 Anniversary update. Last night, I updated the chipset, intel graphics, and nvidia graphics drivers to their latest versions. Since last night, I have had three unexplained shutdowns after putting my pc to sleep. In event viewer, I am getting the 6008 error. 
 
My specs are
 
http://speccy.piriform.com/results/PepJcmtf23xATPNdl6YHn3L
 
Thanks for your help, and let me know what other information I might need to provide. 
 
 
Ciaran

More replies
Relevance 47.97%

Hi, everyone! I recently upgraded from Vista to 7 Home Premium 64-bit on a month-old machine. The computer has been running 7 for several weeks, and this error just showed up within the last couple of days.

When I go to shutdown or restart, I get a screen that says Waiting for background processes to close. The screen is only up for maybe a second, with no list of what process needs to close. Then Windows shuts down normally.

I went through msconfig and determined that the RAID event monitor is the program causing the hangup. What does this mean? Has anyone else encountered problems with this? Is there any way to fix it other than just disabling the program in msconfig?

Any help would be greatly appreciated! I am very noobish and really don't know what to do here.

Answer:RAID event monitor causing problems at shutdown

Fill in your hardware specs with HWInfo32 and update your drivers with the guide in my sig. You need that app if you have RAIDED hard drives.

2 more replies
Relevance 47.97%

I just rebuilt with a new motherboard, new Intel 6600K, and new RAM. It's assembled on a table top rather than in the case. All other parts are from an earlier build but believed to be in good shape.

I went to sleep about 14 hours ago with my PC still running. I was doing a backup job that would take a few hours, so I just slept.

6 hours later I woke up and notice that the CPU fan is not spinning. Panic. I didn't know if the motherboard had failed, the fan had failed, or even if the PC was running. Nothing displayed on the monitor.

I shut down and rebooted successfully, getting the "Windows did not shut down properly error".

Looking at logs, I see that the backup job completed at 1236 pm and that the Windows shut down at 1237, one minute later. Coincidence? Maybe.

Windows Reliability History gives no info beyond mentioning the unexpected shutdown.

Event Viewer may have more info, but I'm not familiar enough with it to find anything useful.

Do you have any specific help on Event Viewer?

Also interested in any ideas you may have on the cause.

The local power company says there were no failures today in my area.

The PC appears to be working OK for the last 8 hours since I restarted.

The backup job did in fact complete successfully. All files were copied as expected.

I re-ran the backup job to see if the PC would shut down when it finished a second time. It did not.

The new hardware has less than 100 hours of time on it and I need ... Read more

Answer:Event Viewer help? Need to diagnose unexpected shutdown on new build

I would run a memtest with the new RAM.
RAM - Test with Memtest86+

1 more replies
Relevance 47.97%

Anybody out there can tell me what this is supposed to mean ?

Noticed that after Windows is fully running, the monitor switches off and after a few seconds on again.

Below entry is about 25 minutes after booting the pc and Windows running idle.

=
Logged: 12-11-2015 13:00:30
The process Explorer.EXE has initiated the shutdown of computer DESKTOP-ZZZZZZZ on behalf of user DESKTOP-ZZZZZZZ\username for the following reason: Other (Planned)
Reason Code: 0x80000000
Shut-down Type: shutdown
Source: User32
Event ID: 1074
Level: Information

followed by 4 entries
Logged: 12-11-2015 13:00:31
The Sync Host_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Source: Service Control Manager
Event ID: 7031
Level: Error

==

Thanks
=

More replies
Relevance 47.97%

Now, this is a thread I am starting just in case anyone else has run into this issue but, it looks like I have found the solution: https://www.tenforums.com/bsod-cras...-event-id-41-after-every-shutdown-bootup.html

Ok, I have had this Windows 10 install from September 2015 until now and I am not going to redo it from scratch. The error 41 would only occur when I was using Hybrid shutdown mode but never without it. Also, it was a highly random issue, sometimes, it would occur and sometimes, it would not occur for the longest time.

I have gone from a Gigabyte Z170 and i7 6700k to an FX 8300 with Asus 970 Pro Aura on this build. I now have 2 x 1TB SSD but, I was also using a 180GB Intel SSD and a Adata 480GB SSD at one point, I just cloned the Windows 10 install over each time. I tried different sata cables, different sata drivers, tried using minimal hardware and even a different keyboard.

I am now on a 2 x Sapphire Fury setup, was on a EVGA 980 Ti, used a R9 380 and even had a R9 290x before the 980 Ti. I did the proper driver cleaning without issue and tried different video drivers as well. Recently, the problem appeared to more often and a lot less random.

After applying that solution above, it appears to have been resolved. However, I will keep this thread updated just in case.

Note: To those who want to just bash windows, DON'T! THis is meant to help people who may be running into this problem like I was for the longest time. It was only in the install of Window... Read more

More replies
Relevance 47.97%

Hello, my dell precision t3500 started showing symptoms of bad Heatsink since december 2015.  It has been restarting several times and showing "Previous shutdown due to thermal event.".  In the first few weeks it used to shutdown like twice a week. Currently i get a lot of shutdowns. I can't use my computer for 3 hours, it shuts down at least once every single hour. 
What i've done so far....(My solutions)
I rubbed off the heat sink compound between the processor and heatsink and applied new heatsink compound. This didn't help.  The computer was still shutting down due to thermal events.
I read on a forum where someone was having a shutdown problem just like me and a dell expert advised him to upgrade to the latest bios. I was running the latest bios at the instant when my computer started shutting down due to cpu excessive temperature. I tried downgrading the bios from A17 to A14, now the computer would stay for 3-5 hours without shutting down. Downgrading didn't help either.  I know that the old bios had a greater temperature threshold and that's the reason for the computer staying longer before detecting a excessive cpu temperature than in the A17 bios version. Ok, so processor upgrade/downgrade didn't help either.
i wen't out to a computer store and bought a new Heatsink for my dell precision t3500, i removed the old HeatSink and replaced it with the new one. The computer booted just fine, stayed up for 3 hour... Read more

Answer:Dell Precision T3500 Shutdown due to thermal event

What's the actual full error when the thermal event occurs?  Usually there are multiple temp sensors on a machine - does error say which one is causing thermal event?
I'd see what all temps actually are and monitor them.  What does HWMonitor or HWiNFO (Sensors window) say temps are when system is idle and under load? 
What CPU are you using?  Thermal shutdown threshold within a CPU is often around 100C, which usually is pretty hard to hit for a desktop (as opposed to a laptop). 
What heatsink compound are you using?  Is it making good contact but thinly applied?  You can check this by removing the heatsink - compound should be pressed out and thin enough to "see through it' evenly across surface.  A thick application has poor thermal properties because thermal compounds are much poorer conductors of heat (~8 W/mK) than copper (~400 W/mK) or aluminum (~200 W/mK).
I'd also check for dust/blockage on case air intakes and fans (including the PSU fan) - this can cause poor heat removal from the case and resulting heat buildup.

3 more replies
Relevance 47.97%

Hi,

my son has a Toshiba Satellite P750-R10 and problems with spontaneous shutdowns.
Looking at the system log there is a "Kernel Power Event 41" for every occurrence.

It has happened several times today so now it is a major issue but it has occurred for the last 6 month (21 entries in total) but spread out over time.

Any ideas on what is wrong or how to troubleshoot this?

This is the details from the log:

+ System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002

- TimeCreated
[ SystemTime] 2013-01-01T14:18:59.960009600Z
EventRecordID 114234
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Allansdator
- Security
[ UserID] S-1-5-18

+ EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

/BR Peter

Answer:Satellite P750-R10 - Immediate shutdown - Kernel Power Event 41

Hi

I don?t have experience with this but plase check Microsoft document http://support.microsoft.com/kb/2028504

My personal opinion is that you should back-up all important data and reinstall OS. It is definitely most radical method but also most effective to fix such problems. after doing this you will have clean preinstalled OS and everything will be OK again.

1 more replies
Relevance 47.97%

I have just upgraded my PC as follows: New clean HDD & installed Windows 7 Home Premium 64bit (was Vista)
Memory increased from 4 to 16Gb.
Initially, all seemed well. (A couple of days) After many Windows updates, I had the start of many unexplained shutdowns & re-starts. On a few occasions, Windows Explorer has quit & restarted, but the PC has stayed on. Most times the PC was being used lightly or idle.
I have run memtest, disk checks etc, but no problems identified. Kernel power event 41 is noted in log.
Any help would be much appreciated!

Answer:BSOD & Unplanned shutdown. (Kernel power event 41)

Hi, I would really appreciate a reply to my previous post if anyone has any advice to offer. I have still not solved the problem & don't know what else to try, having contacted most suppliers of the components in my PC! Can anyone advise how to test the power supply?
I have re-fitted the original HDD with Vista 32bit installed, but retaining the new 16Gb memory, and have had no problems in 3 days.
Thanks for any advice

1 more replies
Relevance 47.97%

I'm getting a trio of critical error messages in event viewer after each shutdown:

- "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

- "Windows failed fast startup with error status 0xC00000D4."

- "The previous system shutdown was unexpected."

The PC starts up fine and seems to shut down very fast - within 10-12 seconds, and there seems to be no issues with startup or shutdown. But when I stumbled onto these critical messages in event viewer I got concerned. What could be triggering this? How do I troubleshoot this? They are logged in event viewer after each shutdown/reboot.

Answer:Critical error messages in event viewer after each shutdown

Try turning Fast Start Up off in the Power Options Menu. Finding the option is a bit obscure. There are some known issues with this. It is on by default in Windows 10 and will trigger shut down errors.

3 more replies
Relevance 47.56%

Hey folks!

I've had this issue since building a new x99 system. I did a fresh install of Windows 10 and after every single shut down I've received the following Critical error:

Kernel-Power Event ID 41 Task Category (63)
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:
-
System


-
Provider

[ Name]
Microsoft-Windows-Kernel-Power

[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}



EventID
41



Version
4



Level
1



Task
63



Opcode
0



Keywords
0x8000400000000002


-
TimeCreated

[ SystemTime]
2016-09-02T15:55:45.533812900Z



EventRecordID
2994



Correlation


-
Execution

[ ProcessID]
4

[ ThreadID]
8



Channel
System



Computer
DannysX99


-
Security

[ UserID]
S-1-5-18

-
EventData


BugcheckCode
0


BugcheckParameter1
0x0


BugcheckParameter2
0x0


BugcheckParameter3
0x0


BugcheckParameter4
0x0


SleepInProgress
6


PowerButtonTimestamp
0


BootAppStatus
3221225684


Checkpoint
0


ConnectedStandbyInProgress
false


SystemSleepTransitionsToOn
1


CsEntryScenarioInstanceId
0



Things I've tried:

Changed power profile to no sleep, no hard disk sleep etc... Everything on. All drivers up to date. I even made some registry edits found in this post on tenforums.

Let me be clear: I've had no actual loss of power or unexpected reboots.... Read more

Answer:Kernel-Power Event 41 Task 63 during Every Shutdown! Fresh Install W10

Also getting these random crashes as well. Seem to be a daily occurrence.

4 more replies
Relevance 47.56%

Hey folks!

I've had this issue since building a new x99 system. I did a fresh install of Windows 10 and after every single shut down I've received the following Critical error:

Kernel-Power Event ID 41 Task Category (63)
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:
-
System


-
Provider

[ Name]
Microsoft-Windows-Kernel-Power

[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}



EventID
41



Version
4



Level
1



Task
63



Opcode
0



Keywords
0x8000400000000002


-
TimeCreated

[ SystemTime]
2016-09-02T15:55:45.533812900Z



EventRecordID
2994



Correlation


-
Execution

[ ProcessID]
4

[ ThreadID]
8



Channel
System



Computer
DannysX99


-
Security

[ UserID]
S-1-5-18

-
EventData


BugcheckCode
0


BugcheckParameter1
0x0


BugcheckParameter2
0x0


BugcheckParameter3
0x0


BugcheckParameter4
0x0


SleepInProgress
6


PowerButtonTimestamp
0


BootAppStatus
3221225684


Checkpoint
0


ConnectedStandbyInProgress
false


SystemSleepTransitionsToOn
1


CsEntryScenarioInstanceId
0



Things I've tried:

Changed power profile to no sleep, no hard disk sleep etc... Everything on. All drivers up to date. I even made some registry edits found in this post on tenforums.

Let me be clear: I've had no actual loss of power or unexpected reboots.... Read more

More replies
Relevance 47.56%

This has been happening periodically for several weeks It doesn't happen every day so I have been just restarting and continuing on. It seems to happen when the desktop is not even being used. (i.e. middle of the night). Power settings are to never sleep. I've been running core temp because somewhere I saw that it might be related to a thermal event, but that doesn't seem to be the case here. I am not seeing much in the event log other than the event 6008, unexpected shutdown (with no other details). I am not getting bSOD minidumps either in the c:\windows\minidumps folder even though I do have this setup in system security. I've attached the dump files so hope that one of you can help me take a look to see if you can help me to figure it out. The last 6008 was earlier today around 2 AM PDT. Right now I am running chkdsk to see if that turns up anything. Any help appreciated. Thanks.

Edit: see updated dump file in post #3

Answer:Event 6008 unexpected shutdown Win7 Ultimate 64bit

There are numerous files missing from your upload, please run the tool again and wait for the files to be gathered then upload

3 more replies
Relevance 47.56%

So, I'm having a really weird issue.

I have a pc with a win10 Pro.
It was upgraded from Windows 8. Still in windows 8 the shutdown and the restart took like 10 minutes each time.
Upgraded to 10 expecting this not to happen.. It still does..

After alot of search, I started disabling Windows services a few blocks at a time, and after that 1 at a time.

My conclusion is that when the event viewer service is online, the computer takes forever to shutdown or reboot..
If I disable the service, the computers shutdown and restart are done in a matter of seconds..
I've tested this.

Sooo.. I'm lost here.. Tried sfc /scannow to see if that would fix something, but nothing was detected..

Answer:Event Viewer Service causing Shutdown/Restart slowdown.

You can force it to shutdown. 1000 = 1 second.

Code:
reg add "HKCU\Control Panel\Desktop" /v "AutoEndTasks" /t REG_SZ /d "1" /f
reg add "HKCU\Control Panel\Desktop" /v "HungAppTimeout" /t REG_SZ /d "5000" /f
reg add "HKCU\Control Panel\Desktop" /v "WaitToKillAppTimeout" /t REG_SZ /d "5000" /f
reg add "HKLM\System\CurrentControlSet\Control" /v "WaitToKillServiceTimeout" /t REG_SZ /d "5000" /f

1 more replies
Relevance 47.56%

Hi I bought my laptop about 3 months ago
i got BSOD relating event 41 task 63 kernel power many times and got twice BSOD today
it really made me frustrated
please help

Answer:BSOD Event 41 Task 63 Kernel-Power Random shutdown

This is a detail about my laptop's random start today

System


-
Provider

[ Name]
Microsoft-Windows-Kernel-Power

[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}





EventID
41





Version
3





Level
1





Task
63





Opcode
0





Keywords
0x8000000000000002




-
TimeCreated

[ SystemTime]
2014-10-02T06:50:05.007895800Z





EventRecordID
14317





Correlation




-
Execution

[ ProcessID]
4

[ ThreadID]
8





Channel
System





Computer
Francis_Xiao-PC




-
Security

[ UserID]
S-1-5-18

-
EventData


BugcheckCode
209


BugcheckParameter1
0x40000000410


BugcheckParameter2
0x2


BugcheckParameter3
0x0


BugcheckParameter4
0xfffff88006170aa9


SleepInProgress
4


PowerButtonTimestamp
0


BootAppStatus
0

4 more replies
Relevance 47.56%

I have been having an issue with my system just simply shutting down without any warning almost as if a power outage occurred. No blue screen no notifications nothing. It has happened 4 times now while playing a game in particular. When the power goes out I cant turn the computer back on for about 2 minutes or so. I initially thought it was a cpu heating issue since i had a stock cooler, I changed it for an evo 212, but the same issue applies. Could it possibly be the PSU, even though it powers the computer 99% of the time and fan seems to be working fine? I went back into the windows event viewer and I have a link of the past week of errors that have been occuring, I just dont know what they mean. any help?https://onedrive.live.com/redir?resid=42B9E1D1DBB4DB7C%...
specs are as follows: amd 8350 4.0ghz, gigabyte 990fx mobo, gtx 760 nvidia gpu, 650W PSU silverstone ac input 115-240Vac 60-50Hz, 8 gb ddr 3 ram.
temperatures doesnt reach more than 58 degrees under full load usually around 50 range.

this is the most recent incident.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 8/28/2014 1:52:31 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: NickKanarev-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events... Read more

Answer:critical administrative event 41 random shutdown while gaming No BSOD

Please don't Double Post, People will still your old post within the BSOD Thread.

1 more replies
Relevance 47.56%

Hello: I'm fighting this scenario... In Windows 8 on my U510 IdeaPad Settings->ShutdownThe computer shuts down, power button light goes off.I close the lid I notice two small lights are on located on the front edgeOpen the lid A blue screen appears labled "Novo Button Menu" Normal StartupBIOS SEtupBoot MenuSystem Recovery Can someone help me with this? I'd really just like the machine to shut down. Thanks

Answer:IdeaPad U510 displays Blue BIOS screen after shutdown and lid close then open

Welcome to the forum! From what you have described it almost sounds like the lid is pressing the Novo Button when it is closing thus turning the system back on.  With the lid open feel around the Novo Button to see if the button is protruding above the bezel surface.  It should be slightly below.  Also check the lid surface opposite the Novo Button to insure there is no lint or dirt that might be pressing the button when closed.

5 more replies
Relevance 47.15%

I have vista 32bit and event viewer is showing the problems as follows:
1.The following boot-start or system-start driver(s) failed to load:
ATITool
sfdrv01
sfhlp02
sfsync02
sfvfs02

2. The Internet Connection Sharing (ICS) service depends on the Base Filtering Engine service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

3. The IPsec Policy Agent service depends on the Base Filtering Engine service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4. The LogMeIn Kernel Information Provider service failed to start due to the following error:
The system cannot find the path specified.

5. The IKE and AuthIP IPsec Keying Modules service depends on the Base Filtering Engine service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

6. Terminal Service start failed. The relevant status code was The configuration data for this product is corrupt. Contact your support personnel.

7. Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.

8. The server service was unable to recreate the share york because the directory C... Read more

More replies
Relevance 47.15%

i have noticed that my computer has been taking longer to start up and shut down lately. i have used all my resources to see and control what i am running on startup, from msconfig to spybot's startup manager, there's not a lot running there so i went to check the event viewer and it's full of errors, critical events and warnings.

I tried using MS's websites for help but they are a nightmare to use, posted this same entry in their forums but no answer yet. I'll appreciate if you can help me understand what's going on with my computer. Thanks in advance

the last critical event reads as follows (the OS is in spanish so i'll translate to what i think it should be):

Windows has started up:

Boot duration : 135986ms
IsDegradation : true
Incident Time (UTC) : 27/04/2008 05:35:27 p.m.

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Diagnostics-Performance
Date: 27/04/2008 12:38:01 p.m.
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: (name deleted by me)


EventData

BootTsVersion 2
BootStartTime 2008-04-27T17:35:27.656Z
BootEndTime 2008-04-27T17:37:54.087Z
SystemBootInstance 512
UserBootInstance 493
BootTime 135986
MainPathBootTime 53423
BootKernelInitTime 15
BootDriverInitTime 3316
BootDevicesInitTime 5470
BootPrefetchInitTime 90685
BootPrefetchBytes 446992384
BootAutoChkTime 0
BootSm... Read more

Answer:Event viewer reports errors and critical events on boot and shutdown

the system specs in case t hey are useful at all:

DELL vostro 400
Intel core 2 Duo E6750 @ 2.66 ghz
2GB RAM

i tried to edit the previous post and there was a time limit, sorry for bumping this

1 more replies
Relevance 46.74%

Good evening. I've got something weird going on I'd like to ask for help with. Every time I close the Event Viewer or Task Scheduler I get a new "Administrative Tools" folder on the desktop. As far as I know, no other programs cause it, at least none of the ones I tested. I'm not exactly sure when it started but I know it hasn't always done it. I've already got Administrative Tools folders in my Start Menu. Anyone know what could be causing it? Thanks.

Answer:"Administrative Tools" folder created on desktop every time I close Event Viewer

Walt
Sounds like a change in your settings. To be sure
Run a full anti virus scan
Download and run a full scan with Malwarebytes to be sure we are not talkling about a virus
If all are negative, go back with System Restore to a week before the problem began.
System Restore - How to

7 more replies
Relevance 46.74%

My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS

Can someone help me Please!

Thank you
 

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Try clearing the event log. Instructions from a Dell support forum:

Start the system.
Press 'F2' to enter System Setup.
Under the Maintenance heading, highlight 'System Event Log' and press the 'Enter' key.
Highlight 'Clear System Event Log' and press the 'Enter' key.
Press the 'Esc' key twice to restart.
 

3 more replies
Relevance 46.74%

My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS



Can someone help me before I call Dell because it is the client machine!

Thank you

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Check for excessive dust and proper fan operation. Sounds like it is overheating and shutting down.

6 more replies
Relevance 46.74%

This is for a Thinkpad Edge E530C with windows 7 professional, join to a domain. Kaspersky endpoint AV, no modification done to device. User brought it to me a few weeks back describing the issue as the screen goes all wonky, computer then shutdown. I that point I had not seen the screen. Did full update, (windows and lenovo), lenovo system scan (All good and Green). Problem did not occure for a couple weeks.Today user call me, this time i got to see the screen. I was going to take a picture, but the laptop shutdown before i could.  Google search image show very similar to what i was looking at: Screen picture Looked through the event log, found at the exact same time just before kernel power event get logged i find this:device ide iastor0 event id 9Same problem description as here: technet problem descriptionBut his problem is for a server with raid, all other issue related to that event that I could find talks about raid, I have an edge e530c........ Thank you all for your help. 

More replies
Relevance 45.51%

Alright, started getting the 1001 BugCheck crash with Event 41 Kernel-Power BSOD a few times not long ago, widely spaced out incidents (it will lock up, make a very weird repetitive noise through my stereo speakers and will also get black and white bars across the screen before the blue screen turns up and asks for restart option choice). And Event 4 k57nd60a has been ongoing for as long as I can remember.

Any ideas?
Event 1001, BugCheck
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8800646843a, 0xfffff880028c5a10, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041312-18205-01.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-13T14:05:58.000000000Z" />
<EventRecordID>39029</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>M... Read more

Answer:Event 1001 BugCheck Event 41 Kernel-Power Event 4 k57nd60a

Memory exception but we need to examine the DMP files to find out why.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP
We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb ... Read more

9 more replies
Relevance 44.28%

Hello once again TSF! I have been helped a lot by you guys before! Lets see if you can help me again! :)

So, I hardly reboot/shutdown my computer, but i recently cleaned it up and removed some apps i no longer use. All went well.

However, when i went to restart my computer (to finalize uninstall) it got hung up on the "Windows is waiting for programs to close" and what do ya know the list was empty

So I sat and waited about 20 minutes, then i noticed i couldnt click anything and nothing responded but the mouse moving and the power button. HDD light was out too

So i held power button to force shut down, worked. Started up and asked if i wanted to boot to safe mode etc. I selected boot normally. It booted up just fine everything is still working but i can't shut down or restart AT ALL.

I even tried the command in CMD to see if i could get it to shutdown that way using

shutdown /f

and the same thing happened, it appeared to be shutting down then just hang there, ( no waiting dialog as /f does not show that ) So i waited ten minutes, still no reboot.

I am at a loss, and Google is really not helping any either.

I need the TSF geniuses :)

Thanks guys for your time!

Answer:[ISSUE] Reboot/Shutdown freezes at "Waiting for programs to close"

It sounds like one of the deleted apps carried an important .dll with it. You can try either a System Restore and use a process of elimination or see if System File Checker straightens things out.

4 more replies
Relevance 43.46%

I have hundreds of these errors for event id's 1026,1049 and 1059, I have searched and cannot find anything remotely associated with these errors or the cause of them:

The description for Event ID 1026 from source Internet Explorer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
 
If the event originated on another computer, the display information had to be saved with the event.
 
There all have the same information and event log online help does not "help" , any ideas?

Answer:Event ID 1026 ,Event ID 1049 and Event ID 1059

I think Iv'e answered my own question:
 
http://msdn.microsoft.com/en-us/library/dd565636(v=vs.85).aspx error 1059
http://msdn.microsoft.com/en-us/library/dd565650(v=vs.85).aspx error 1049
http://msdn.microsoft.com/en-us/library/dd565667(v=vs.85).aspx error 102
Would someone be able to check this is correct?
 
thanks very much

3 more replies