Computer Support Forum

[ Helix ] Rear camera picture malformed, but video is fine. Software or hardware problem?

Question: [ Helix ] Rear camera picture malformed, but video is fine. Software or hardware problem?

Hi, it's is my first post here, so welcome everyone

I've just purchased Helix 3702-3LO (i7, 8GB, 128GB, Win8Pro 64bits upgraded to 8.1) and today found some problem. Pictures taken by rear camera are malformed. The picture looks like:

https://drive.google.com/file/d/0B5MpmFU1Jqq8Ym5ucGt6WDhUQXM/edit?usp=sharing

But at the same time video taken by the camera is perfect. So how do you think, is it software or hardware problem?

I've already tried refresh drivers, update what was possible to update, but still no imrovement, I still want avoid sending the computer to the service. It looks like some part of the image (bottom) is paste in the middle. Looks like codecs problem???

But now I'm not sure if it is only software problem or may be some how hardware (video is recorded is fine).

Thank you.

Moderator note; embedded picture >100K removed About Posting Pictures In The Forums













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Preferred Solution: [ Helix ] Rear camera picture malformed, but video is fine. Software or hardware problem?

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Answer: [ Helix ] Rear camera picture malformed, but video is fine. Software or hardware problem?

I have the exact same issue. It used to be fine a while ago, so I suspect this is because of some updates. I hope Lenovo will release a driver that fixes this issue soon !!

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There is a band in the middle of the picture (horizonal) that is a transposition of part of the image.  The band does not show up in the video only in the camera and does not show up in the live image.  I thought it was a crack in the lens but that is clearly not the case.  I can provide an example if that would help. Sorry to be a bother but I could not find another thread about this.













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Answer:Helix rear facing camera has a band in the picture

https://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-front-facing-camera-problems/m-p...

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I have the thinkpad helix for two months.  The front facing camera works fine, but rear facing camera is very slow: focus slow, and if move the camera a little, picture refreshes very very slow. I thought this was the problem of driver, so I updated to the latest driver yesterday. However, the problem is still there. This makes the camera useless. Do you also have this problem? Is this a hardware or software problem? How to fix this? Thanks!













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Answer:helix rear camera very slow

Hi steadycookie, My camera works fine. And never hada problem with it with any drivers.I would guess faulty hardware in your case. Vince.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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When I ordered my Helix (7/3/2013) it was advertised as having a 5MP rear camera with autofocus AND LED Flash. This was described in the features section. There was also a picture of the LED flash on the rear view of the Helix on the product page. When I received my Helix (Model 3697CTO) I was surprised to discover that there was no flash. I talked to many people at Lenovo about this until finally I was told by tech support that the Helix does not come with flash. I find it hard to believe that this error would remain on the website. The flash is quoted on many websites as well as this PDF of all thinkpad specs. Note that the PDF does say 3698 instead of my 3697. Does anyone else have a Helix with a rear camera LED flash? Can anyone tell me where the communication broke down?

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Rear camera is putting  a stripe in pictures.  Works fine for video, preview of still photos perfect.Take the picture and as the photos "swooshes" to the left, you see that the saved image has a stripe about a third of the way up.  For some reason, the saved image is copying the bottom 5% or so of the image, and "pasting" that slightly offset into the bottom third of the photo. Taking a PrtSc copies a perfct image into the clipboard, (includes camera icons). Changing image aspect, disablig Camera Plus does nothing. At least three other people posted on a Microsoft page about this, seems to have arrived with 8.1 upgrade. Tried uninstalling and reinstalling both drivers, no joy?













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Answer:Helix rear camera stripes

Never mind.  Solved here: http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-Rear-camera-picture-malformed-but... Apparently I should have used the term "malformed" instead of "stripes" when searching.  

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Hi everyone, I recently have a problem with the rear camera. There is about 75% chance the rear camera will not start properly. It happens randomly. One way to re-appear this problem is try to "change camera" in the win8.1 camera app. Usually, after I switched from the front camera to the rear one for 2-3 times, the rear camera just died. The green camera LED will still turn on, but nothing shows on the screen -- all black. And you will never know when it will come back... Sometimes after reboot... Sometimes just after several mins....I feel like the rear camera can not be power on for whatever reason, because even when I disable/enable the rear camera in the device manager. Sometimes, it shows "This device is not able to power on" or something similar.--- This is not a front camera problem which has been asked frequently. My front camera always works very well.--- It is caused by the camera app, since I tested other apps, such as Skype -- same problem.--- I think this might be a driver issue. I install/uninstall/reinstalled the latest driver on Lenovo website. Doesn't work. Anything else I can do? This problem is really annoying. Please feel free to reply even if you have no solution but the same problem. I want to know if this is a common issue. Thanks in advance.  

Answer:Helix rear camera not working

Same problem here.. no fix  foundI have it on both my Helix laptops... So not a hardware problem i guess..

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One of the great features of onenote is recording audio/video while taking notes.On the Helix, this works as expected with the front camera and just audio. However, when switched to the rear camera it looks like it is recording, but in fact there is only one still there. (It is an improved with windows 8.1 though. In Windows 8 OneNote did not even detect the rear camera). Has anyone a clue why this is not working? Interesting detail: If i try to record a video in the standard camera app, I get the error message that something went wrong .... Thanks,Ruud

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I just purchased a Helix thanks to the 17% discount (summer eCoupon+student discount) It'll be my workhorse laptop for uni, and plan to record lectures with it. According to Lenovo live-chat reps, I can NOT record with the rear facing camera whilst writing notes.(Camera or write notes, not both)As a work around, could I record with the rearcam in OneNote while writing notes? If someone knows, or if you could kindly test the function out for me, I'd GREATLY appreciate it!(click the Insert Tab --> record Video) I'm afraid OneNote will use the front-facing cam by default, which will defeat the purpose.... Thanks in advance!

Answer:Helix recording lectures with rear camera

Wow 100 views and no response, Amazing community you guys have here!  Anyways...I've decided that purchasing a Helix simply for its rear camera is a monumental waste of money.I could always get one once the Haswell equipped models arrive.. So instead, I'll be purchasing a GoPro or a Sony AS-10 and use it to film my lectures and for other action-cam duties!The camera quality will be leaps and bounds better than anything on a tablet.I'll probably go with the AS10/15 due to its slim profile.I could place it in a pencil bag such as this one, and leave the camera lens barely popping out.http://twotip.com/media/cache/jansport-pencil-pouch-black-0c83f9da30bc67cb929d219c6f59d24f.jpg If any other students are in a situation similar to my own, I highly suggest going through this route!

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The normal driver for the integrated rear camera is from microsoft 2006!!After installing the new driver from lenovo (20.01.2014) only the front camera driver was updated - not the rear camera driver (I notieced it in the device manager). With the old driver the camera-picture is very slow, especially with 4:3 5M (I disabled the camera plus option in lenovo setup) Does anybody know, how to install the newer driver?  kind regardDieter

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How do I get in contact with someone that can get something done correctly at Lenovo? Starting 11/24/13 we ordered a Helix Ultrabook for our company and a very pricey tablet at that. Lenovo had no problems taking our money but now after four failed attempts they still have not sent us the correct tablet. We have called and had their tech guy verify that we ordered the correct one and that it was an internal problem at Lenovo and they would get it corrected. They even refunded a around 150.00 dollars to make up for it and was going to get the correct one right out to us. That was number three that was also wrong. So we called up there and told them it was wrong again and they said they are going to get it right this time being this first invoice that we pa... Read more

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Hi all, I would appreciate some help with the following. What software are you using to access the rear facing camera? I understand the rear facing camera is 5 MP and the forward facing is 2 MP. I have tried YouCam 5 which works well except for not being able to use anything higher then 640x480. I need to be able to take snapshot images at full resolution. Note: The tablet is running Windows 7 professional (Corporate SOE). I have tried the IBM software but cannot find any setting to switch from front to rear facing. RegardsTony

Answer:Thinkpad Helix Ultrabook i7 Rear facing camera app

Hi TonyD77, Picasa is able to use your camera to take photos. Vince.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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The update gfc214ww.txt for the helix camera has only a correct update for the front camera - the update for the rear camera doesn't work.There isn't any inf-file for the 5M-rear-camera.After the update the version 1.0.0.78 should appear in the devicemanager, but it's the old driver from 2006 from microsoft. I think there is something missing in the installationfile:.../CAMERA/5M_Drv With the old driver the rear camera is very slow, like a old webcam, which show's the pictures through internet - especially it's very slow, if you change resolution to 5M. Is there any solution? Kind regardDieter

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I was wondering if anyone has ever used a product which could take movies off of your video camera and copy them to your computer, or if that is even possible? I know people have made movies and put them on web sites because I have seen them. Do I need a special video camera for that? or can I use the one I have with some type of software/hardware? Any help would be great!
 

Answer:Video camera software/hardware?

yes its possible... depends on what type of camera you have?


Just a quick brief overview............

Analogue cameras eg. tape ones would need a graphics card with a capture port to copy the video to your PC.

this company is quite big in video capture hardware and software
http://www.pinnaclesys.com/


Digital cameras/video, would be easier as most of them have either USB or Firewire connections which mosy PCs have one or both of, if you have a small digital camera then alot of them are able to take small movies of a few minutes depending on the media cards size.

Webcams can also take live video movies but downside is that you need to be near your PC.

If you are using XP then MS have a small basic video editing app called MovieMaker, below in the link their is good help on what and how you need to make movies with your PC http://www.microsoft.com/windowsxp/using/moviemaker/getstarted/default.mspx
 

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I had this problem originally and on a clean install of xp and on a clean install of vista (which I'm currently using). The driver is installed, windows recognizes it, skype recognizes it and says it is functioning correctly.  However, when I go to take a picture or configure the video it is all black in skype.  There looks to be a little circle next to the camera on the lid that should light up when the camera is in use/i.e. skype video config?  Well nothing comes on : /.  And no, my brightness/contrast isn't set to 0.  Any ideas?

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First time turned on this machine, the system complained about 5U875 device has no driver. I tryed to auto install but fails. I rebooted it everything looks normal. Now after running ThinkVantage update, 5U875 device has no driver error pops up again. 5U875 listed under other device at device mananger. Hardware id: VID: 05CA, PID: 18FF, device name Ricoh. I checked all version of Lenovo/IBM integrated camera drirver, they all show VID: 17FF, no wonder why it cannot install. I rebooted numerious, tryed to install other generic 05CA driver, all fails with error 10. But the dramatic thing is, after I fully turned off, then turned on. The 5U875 is back to normal, even no driver attempted to install. At this time, VID=17FF, PID=4807, vendor name: Lenovo. It seems to me 5U875 has two levels of control, 05CA:18FF is Ricoh controller chip, it is always ON. 17FF:4807 is webcam itself. This is controlled by BIOS or other hardware. Now it seems to me 17FF:4807 is not ON properally so the system complains.  Anyone has similar problem? I called Lenovo they asked me to send it back. But I don't believe it is hardware problem. More like webcam control at new BIOS has problem.  

Answer:X200 integrated camera:hardware or software problem?

I havectly the same problem One day I turned on my X200 Tablet and I got a message that 5U875 Device has no drivers installed. Tried instaling the latest drivers from Lenovo for camera but no luck. Even turning the tablet completly off and on doesn;t help. The driver instalation just quits without any message.Anyone has an idea how to solve this problem and get the integrated camera to work ?

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I'm not sure where to put this question but here is is... I have these videos and when I play them in Media Player Classic or WMP it looks like this:

File details through MPC reads:

Video: MPEG4 Video (H264) 720x496 23.98fps [Video]
Audio: Dolby AC3 48000Hz 6ch 448Kbps [Audio]
Subtitle [Subtitle]

Anyhow it plays fine on my PS3 through PS3 media server. I downloaded the K-Lite codec pack (I know I shouldn't have to with W7) to see if they had updated codecs.

No dice, it still looks like poo.

Anyone got any ideas?
 

Answer:weird picture corruption in video in Windows 7 but fine on PS3

Do other videos do the same thing on the computer?
 

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My front facing camera only displays a grey screen, and my rear facing camera will take pictures, but a line appears through the middle of each photo. This started happening after I got it back from having the screen replaced. What could be causing this?

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i know this dont look right does it? i also have another screenshot i will post too i dont think you will need my spec's as i and thinnking its my resouces again spec's below again

MOBO - ASUS P4S8X-X
Pro - P4 Celeron2.0 running at 2.7ghz
video - ATI 9200 (NEW)
ram - 512mb dual channel pc3200
HDD - WD 40gig
 

Answer:video problem dont know if its hardware or software

i also forgot to say the buttens are also sometimes black so you cant see them untell you move mouse over them
 

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Ok, I have an X800 Pro from PowerColor. The vivo version (like that really matters). I downloaded the ruby demo just to see how things would run and at first it ran fine. But the rest of my computer didn't, so I reinstalled windows blah blah. Now when i run the Ruby tech demo, right after the explosion in the demo, it exits and i get this error message:

//================================================== ===
// ATI Sushi Error Log Created 7/25/2004 4:28 pm
//================================================== ===
[AwFn.cpp] (line 4067): D3DAw Error: AwCreateVertexBuffer - Unable to create dynamic vertex buffer
[PsBillboardParticleSystem.cpp] (line 683): ERROR: Can't create particle vertex buffer!
[AwFn.cpp] (line 4067): D3DAw Error: AwCreateVertexBuffer - Unable to create dynamic vertex buffer
[PsBillboardParticleSystem.cpp] (line 683): ERROR: Can't create particle vertex buffer!
[AwFn.cpp] (line 4067): D3DAw Error: AwCreateVertexBuffer - Unable to create dynamic vertex buffer
[PsBillboardParticleSystem.cpp] (line 683): ERROR: Can't create particle vertex buffer!
[AwFn.cpp] (line 4067): D3DAw Error: AwCreateVertexBuffer - Unable to create dynamic vertex buffer
[PsBillboardParticleSystem.cpp] (line 683): ERROR: Can't create particle vertex buffer!
[PsBillboardParticleSystem.cpp] (line 395): Error locking vertex buffer!
[Draw.cpp] (line 1048): pg->Update() Failed!
[Main.cpp] (line 881): Normal Application Exit


I also get some of that at the s... Read more

Answer:Video Card problem? Other hardware prob? Or software?

if u have newest driver of ATI, fine, else get the VGA changed. (GPU problems)

I cannot believe u guys running after 3rd party ATi manufactured cards.

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camera on screen is visable how do i switch it on. And how do i switch flash on rear camera to get access to the torch app that i have just got?

Answer:How do I access my screen/front camera and how do I turn on the flash on the rear camera?

When you have the main camera switched on the main screen you will notice 3 dots, tap on that to access settings and in that you have to tap front camera to get access the front cam.
For the torch if you swipe right from the main screen select your torch app and in that you will find a switch icon to turn flash on and off.

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My camera apps all crash when I try to open them if I use the front facing camera. I'd like to set the active camera to be the rear facing on, but I can't without opening a camera app and I can't do that because they crash. Anyone have any ideas to help?

Answer:Can you make the camera app open to the rear camera instead of the front facing?

You could try to reset the camera.
Under settings > applications > photos + camera
Right at the bottom there is a reset camera button.
Hope this solves your problem

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I updated to the latest drivers for Intel AVStream Camera on my tablet / laptop. After the update, only the front camera works now.

Hope someone can help solve this problem.

Thanks,

Vic

Answer:Front camera working but main (rear) camera is not

Can anyone help me?
I've tried updating my camera drivers in device manager, uninstalling the camera and booting windows 10 again...to no avail. Still no main camera....only the front camera works.
Does the rear camera need seperate drivers? How do I check this?

Thanks again.

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I'm using a program for work that automatically pops up when a photo needs to be taken, however the front camera is activated. How can I turn off the front camera or make the rear camera the camera of choice when using software? Or rather set the rear camera to activate on default? I have a surface pro 4

Answer:make rear camera come on as default camera in programs

Originally Posted by Windows Central Question I'm using a program for work that automatically pops up when a photo needs to be taken, however the front camera is activated. How can I turn off the front camera or make the rear camera the camera of choice when using software? Or rather set the rear camera to activate on default? I have a surface pro 4 what program is that?
Also, when you launch camera app, which camera comes on first? If you change that to rear in the camera app, does that make a difference in your program?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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I updated to the latest drivers for Intel AVStream Camera on my tablet / laptop. After the update, only the front camera works now.

Hope someone can help solve this problem.

Thanks,

Vic

Answer:Front camera working but main (rear) camera is not

Can anyone help me?
I've tried updating my camera drivers in device manager, uninstalling the camera and booting windows 10 again...to no avail. Still no main camera....only the front camera works.
Does the rear camera need seperate drivers? How do I check this?

Thanks again.

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Hi,

Just started using the built in camera on my Equium A300D after a long break (6 months). The software seems to run fine I can see whatever, is in front of the camera in preview and all seems right. However, when I press the snapshot button it shows the last picture I took 6 months ago. The video function works fine!

I have uninstalled the software and installed the latest version but the problem remains.

Any ideas?

Ron

Answer:Equium A300D: Camera Software shows last picture I took 6 months ago

Hi

Sorry but I really don?t understand your problem.
The cam shows the last picture which your took several month ago?. And????
It this a problem????

I mean the picture has been saved up in the folder somewhere on the HDD and therefore you can see the pictures? I assume the pictures have not been deleted and therefore they are still available?.

This is not a problem buddy?. Take a look in the webcam folder and deleted the pictures? easy?. Isn?t it???

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I want to set up a web camera so that I can chat with my grandchildren, see their art work, etc.. They have a Mac system while mine is Windows XP Pro running on a Dell Dimension 4600. It has 1.5 GB of RAM. What do I need to buy in terms of hardware and also, what software do we all need to be using? The research I have done so far is confusing regarding the type and make of web camera. It seems like high price does not guarantee quality or reliability. Thanks for your help.
 

Answer:Web Camera Hardware & Software

If you can find some more system info. i might be able to help. Run Dxdiag in the command line and save it to your desktop and attach it to your next post.

your internet connection plays a good role in it too, do you have dsl?
 

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Morning All, NEXTBOOK NXW10QC32G, ATTOM 1.33 QUAD, 2GIG
Been fighting this issue for a while now. In win8.1 the Win camera app can switch between front and rear looking cameras. In upgrade to win10 anniv just the front facing camera is available with no option to change. Is this a fault in win10 seen in other laptops Win8 app to a win10 laptop?
Thanks
Jack KG6INX

Answer:Loss of Rear Camera in Win10 Camera App

Completely restart the tablet from scratch by clicking restart from the power icon or hold down shift key when you click shutdown.

After the tablet does a complete restart from scratch, does the rear camera option work? There are a couple of fixes I have tried and one thing I discovered is that both cameras will not work after a hybrid shutdown (the shutdown you normally get if you have fast startup enabled in Windows 10). On my table they do both work only after a startup from scratch (restart, shift + shutdown, or fast startup in Windows 10 disabled).

5 more replies
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Morning All, NEXTBOOK NXW10QC32G, ATTOM 1.33 QUAD, 2GIG
Been fighting this issue for a while now. In win8.1 the Win camera app can switch between front and rear looking cameras. In upgrade to win10 anniv just the front facing camera is available with no option to change. Is this a fault in win10 seen in other laptops Win8 app to a win10 laptop?
Thanks
Jack KG6INX

Answer:Loss of Rear Camera in Win10 Camera App

Completely restart the tablet from scratch by clicking restart from the power icon or hold down shift key when you click shutdown.

After the tablet does a complete restart from scratch, does the rear camera option work? There are a couple of fixes I have tried and one thing I discovered is that both cameras will not work after a hybrid shutdown (the shutdown you normally get if you have fast startup enabled in Windows 10). On my table they do both work only after a startup from scratch (restart, shift + shutdown, or fast startup in Windows 10 disabled).

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I m facing this video hardware error from last 1 week in my HP G62 361Tx Laptop.
Laptop Cooling fan is working Ok. no Abnormal sound.
I have installed TechPowerUP GPU Z to check GPU Temperature..
Min Temp.-> 52 degree centigrade
Avg. Temp-> 72 degree centigrade
Max Tamp. -> 84 degree centigrade
I m attaching follwing file:
WD-20130329-1304.dmp
sysdata.xml
WERInternalMetadata.xml

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, x64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3061 Mb
Graphics Card: ATI Mobility Radeon HD 5470, 1024 Mb
Hard Drives: C: Total - 51743 MB, Free - 20209 MB; F: Total - 108149 MB, Free - 11567 MB; G: Total - 145237 MB, Free - 10863 MB;
Motherboard: Hewlett-Packard, 1426
Antivirus: Norton AntiVirus, Updated and Enabled


Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Files that help describe the problem
WD-20130329-1304.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: B3C4F008
BCP2: 99FC68B0
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product:... Read more

Answer:Video Hardware Error-A problem with ur video hardware caused Windows to stop working

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Without going into all the excruciating details (and they ARE excruciating), my system simply will not recognize my canon altura digital video camera. Here are my basic system specs:

Motherboard msi kt7 lite with duron 900mhz chip
256 ram
all in wonder video w/16mb ram
yamaha cd-burner
Toshiba cd rom
20G Maxtor hd (primary), 60G Quantum Fireball (secondary hd)

principal software: MS xp office suite w/frontpage 2002, access, word perfect 8.0, mgi photosuite III, mgi videowave, Cakewalk pro audio v.8, sierra printArtist platinum, Ulead photoexplorer, Ulead photoImpact 6, MGI videoWave4, Ulead Videostudio v.4.0, etc.

I used to do video editing all the time with MGI video wave 3, now although it installs fine, when I go to capture video, I get the message "one of more arguments are invalid," and it won't capture. I tried capture with the Ulead software, but it gives me a similar error message. Here is what I've done so far:

* Checked user forums for MGI video wave, which turned up lots of other people suffering the same issue, which MGI hasn't been able to solve. There were several possible solutions offered, all of which I tried, and none of which worked. The natural thing would be to try other software, which I did (Ulead), but I had the same problem.

* spent lots of time with tech support for ulead, mgi, and ms. All were unable to help.

* uninstalled and reinstalled several times each piece of software.

* reinstalled windows.

* yelled at my c... Read more

Answer:video editing software will not see digital video camera

I should have mentioned: the system DOES see the camera; it's right there, but it won't capture.

Also, I spent some time with Belkin tech support to see if it was a firewire issue, but they weren't able to help. I also uninstalled and reinstalled the firewire card and software several times.
 

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You probably know famous rear speaker problem. So i skip the info and come directly to question:

Rear speakers works just fine on firefox and speaker test.
Rear speakers dont work on anything else.

What can possibly cause this? How do i fix this once and for all.

Speakers: 4+1 Creative
OS: Windows 7 pro.
Realtek Hd Audio ALC898 Codec. 6.0.1.6559

Edit 1: I also found quite interesting thing that, when i change speakers 5.1 to 7.1, youtube video on chrome stops immidiately(even if full) and try to load from begining. But this is not happening on firefox.

Also when you right click to video and go to statistics, on the chrome it says avc1.4d4015 codec is using but on the firefox it says 1 audio factor.

Answer:Anyone knows why rear speakers works fine on firefox?

1. Check the Device Manager. You should ONLY have RealTek audio and Intel HDMI audio listed. If you have HD Audio Codec, uninstall that, then restart the PC and see if the sound works.

If not, uninstall the RealTek in the Device Manager, DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This fixes many problems.

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Had no problem with old computer but new hp desktop does not like skype. Tried new camera and re installed camera. Skype works OK on ipad and lap top.  On PC the picture freezes and picture blurred, sound distorted. 

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Hello, I hope you can help me.
I have a Samsung Q530. It is quite dated, I think possibly almost 6 years old, but I love it and would really like to keep using it for a bit longer.

Problems started a few months ago (around October). The computer started being really slow, particularly Google Chrome which, until then, had shown no issues at all.
Long story short: I tried many different methods, starting from reinstalling Chrome, then running antivirus scans, including in safe mode, even tried to update it to Windows 10 hoping it would fix the problem, but it didn't. I did endless google searches but to no avail.

Two months later, in December, I decided it was just a lot easier to reinstall the OS, and so I did.
That seemed to finally solve the problem! Everything was working fine again, back to normal.

However, it has now been a couple of months that the laptop is slow again on start-up - and by this I mean AFTER it has booted up and I have entered the password to log into my profile. It would open up my profile, and then I would click on Chrome or on a folder and it would take a good 10, 15 minutes before the computer responds again. But after that time has passed, it does work absolutely fine.
I have already checked for programs that open automatically at start up and there's nothing suspicious or extra.

On one single occasion, it took a while to show my profile after I had put my password in, and I eventually got an error message saying that my profile data... Read more

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OK does anybody know of a good free video and picture editing software to say cut certain parts out of a video clip or cancel

out the audio of certain parts and to maybe take two pictures and switch the heads of the people between the two pictures

figure if there is something free make a donation to you guys and save some money thank you
 

Answer:Free video and picture editing software

Don't think you can do that in a movie ..
But for pictures .. see Here .. and take a close look at the Gimp
 

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Relevance 60.68%

picked up this computer for free and am having a tough time with what should be a very simple question. However, the computer is VERY old and it's been a LONG time since I've seen hookups such as what it has. All I need is a "rear view" picture so that I can see where the mouse and the keyboard plugins go. I have already figured out that it needs adapters, but neither the mouse nor the keyboard will work at all, regardless of which I have plugged into the port with the adapter. Please email me Thank you for any help!
*removed email address - eddie*
 

Answer:Memorex CD-362E Need a REAR picture 4 hookups

Hiya and welcome

I've edited out your email address, as that is the main way that SPAM targets people

I've also moved you to Hardware forum for more response

The thread title mentions a Memorex CD-362E, but that is just a CD drive. All that will have is an audio socket at the front. However, I have a feeling its the entire pc back you're after.

Most are relativly the same, but they can still be different. This is a shot of the back where the mouse and keyboard sockets are shown. Mouse is usually green, keyboard purple.


This one shows the entire back, where the mouse/keyboard are plugged in on the left. next to it is the network socket. The Blue socket next to them that is occupied is the monitor lead. Then, comes the audio sockets. Green is normally your speakers.


Regards

eddie
 

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can someone advice me what the best software is for fixing photos and video film so that you can mix and cut and transfer them to cd or dvd and the one that will make your videos look proffessional with titles and background insert already on the software etc etc, I have seen so many and am not sure what is the best about.

Answer:which photo and video camera software

I'm sure you'll get lots of advice on this one, but for starters here's what I use: IrfanView for photos (it's free, and it has reasonable editing capabilities), and Pinnacle for video. But the latest Roxio (and, I believe, Nero) burning software can also do basic video editing, titles, etc.

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Hi,
Yesterday I updated my Lumia 925 to cyan. After that the rear camera is not working. when i opened Nokia Camera,its stays in a black screen with no buttons displayed. If I use Microsoft camera, its the same. The front camera is working. I have done soft reset, hard reset and also tried Nokia recovery tool. When using recovery tool, its not going to 8.0,it stays in 8.1 itself. Any solutions guys ?

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The camera apps "Camera" and "TruCapture" on my Windows 10 Z20T-B2112 don't offer the rear camera, only the front web cam.
Any idea how I can fix this? Is there a specific driver needed?

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Relevance 60.27%

I have a new Elite x2 and I can get the front camera to work (it defualts to the front camera) but I can not figure out how to get the rear camera to function or change to that camera once the camera application is open. Any help? Thanks

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Relevance 60.27%

Tried the two soft resets. The power button and the volume down button pressed down simultaneously and the turning off and pulling out the battery for 5 mins. Tried the first one about 5 times and no effect. Tried the second one and the camera worked for about three times before not starting again.
Don't know what to do. Just had the phone for a week and three days. Help!

Answer:My Camera, both front and rear, won't start in any app. How can I fix it?

Bring your phone, whatever model it is, back to the store and try to have it replaced especially since it is still new.
If the store won't replace your phone, and then if your phone is a Windows Phone, you could try using the Lumia Software Recovery Tool or Windows Phone Recovery Tool to reinstall the OS of your phone.
If that doesn't work, then you would need to have your phone repaired in-warranty.

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Hi All,
I'm having terrible experience with Lumia 730, I bought a phone 2 days ago and I noticed that the filter on the ear piece is missing, when I approached Nokia Care they said it's a manufacturing defect and asked the vendor to replace the phone. Today I got a replacement and in this phone the rear camera doesn't work. Microsoft Camera/Nokia Camera doesn't work, they just open and then get closed without doing anything. I tried resetting the phone 3 times, still it didn't help. The front cam works fine in Nokia Selfie app, but when I click on switch camera it gets stuck there. Now I have to go to the Vendor and then to Nokia Care again. :(
I was using Lumia 520 before, but I decided to switch to Lumia 730 as 520 was intermittently rebooting itself. Pretty bad experience.
I'm pretty sad that the brand I trust the most is no more providing good quality phones.

Answer:Why isn't my Nokia Lumia 730 rear camera working?

They handed you another defective/refurbished phone, it appears. 730 is a cool phone and it certainly does not have such defects. Just have it replaced again and hopefully you'll get the perfect one then:-)

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I don't know how to select the rear camera in camera app. There is no button with 2 rounded arrows. Only a button to switch between photo/video. In Device Manager both camera's are working properly. The TruCapture app also only uses the front facing camera.

Answer:No Rear Camera Windows 10 Satellite Click Mini L9W-B

Here you are https://www.dropbox.com/s/86v3pjrfop...amera.zip?dl=0

you need to go into device manager and there should be a device that is not installed. right click on it and update driver and "have disk" and point to the directory

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Relevance 59.04%

i am having problem with camera/mic, they are not working, i was uprgarded my windows to windows10 then also this problem is not fixed, i had chacked all drivers and formatted my pc four times but its still not solved and speakers are not loud as before.And on windows 10, i cant control my brightness it goes brighter to dim automatically and when i swipe finger on touchpad or click my touchpad as button to select or open anything then the action center will automatically appear and the click did not work. resolve this problem or give some solution to resolve this.... kindly waiting for your reply about my issue.Thank You.....

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Help!!

I have a Toshiba Satellite R630 laptop with skype installed.
The video side of skype works perfectly well but i can't seem to find any software on my laptop that enables me outside of skype to make and capture video recordings using the built in camcorder in the laptop.

What do I need to do to be able to do this?
Thanks. Len

Answer:Satellite R630 - need internal camera video capture software

Hi

As far as I know you should find the software in All Programs -> Toshiba
If its not installed, you can download this from the Toshiba European driver page.

After the installation, the webcam tool control bar should be available in the upper are of the display. Its slides in and out in order to use it?
The webcam tool control bar can be moved to different areas (left right bottom upper area)?

Check this?

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Rear Facing Camera:How do you get this to focus? It is incredibly blurry. I tried manually setting the foucs but that made no difference.This is a pic I just took with it.  Front Facing Camera:Doesn't work at all. Just a grey screen. Anyone experiencing this as well?













Solved!

Go to Solution.

Answer:Helix Camera Issues

Fixed the front-facing camera. Setting was set to private, but issue with rear facing camera persists. Do you guys who have the helix have a clear image with your rear facing camera?

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I do not find a way to zoom (or manually focus) the camera when I use the camera app coming with window 8. The camera app is much worse than the camera app in android phone and iPhone. Does anyone know a better app?  Thanks!

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Relevance 58.22%

I have the the disk for Windows XP Sp2 and I have upgraded to Sp3 online.
When I connect the USB cable, that came with my new camera, to my computer to download my images, I am asked to put the Sp3 disk into my CD drive to install the new hardware but I don't have a Sp3 CD. How can I get this Cd without buying Windows again? No installation CD came with the camera, just the Canon Solutions disk which is no help for this problem.
 

Answer:Solved: Problem installing new camera hardware

If you have a card reader, try using that.
 

3 more replies
Relevance 58.22%

firefox tried to automatically update the other day and now i can't access the web through the browser. and when i go to 'check for updates' i get this error; AUS update XML file malformed (200).

hopefully someone can help me because i hate every other browser out there!

thanks
 

Answer:problem with firefox: AUS update XML file malformed (200)

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Relevance 58.22%

Hello, I am in the market for an ultrabook 2-in-1. Tablet mode for taking class notes and annouting as well as drawing and laptop mode for when I want to do brutal typing and workhorse class stuff.
 
I bought a refurb Yoga off of eBay with the digitizer and while the experience has been good, problems have started to crop up. I have image retention on the lower portion of my screen when the 8.1 start button used to be. Its only noticeable when I'm on certain darker backrounds....I don't see it on black screens...Also my touchpad is a bit bugger coming out of sleep.
 
I saw the Helix and it seems to have the same form factor except better handling in tablet mode. But I've read it has heating issues and poor battery life? The Yoga I am on is not that good with battery even with Haswell so I can't imaging the Helix being very good...
 
For those that have the Helix what do you like about it and has Lenovo solved some of the quirks..like heating, image retention and other stuff. Thanks. It's too bad other companies have their own compromises and those that don't are really expensive. Lenovo seems to have dropped the ball on their thinkpad line
 
 
Moderator comment: Please don't post the same message(s) in multiple places as it splinters the discussion. Duplicate(s) removed.

Answer:YogaS1 Vs Helix: Has Lenovo solved Helix Heat, IR Issues...trying to decide between Yoga and Helix

Hello. Here's my couple of cents, for what they're worth, but I've had my Helix for a couple of weeks now and I absolutely love it. Have everything updated, BIOS, keyboard dock firmware and Windows 8.1.1 and it's smooth as silk in performance. My model is the i5-3337U / 4GB RAM / 128GB SSD, and I've never noticed any heat issues with it that I perceive as abnormal. The FHD IPS screen is phenomenally good, battery life is superb for this kind of machine, but I'm getting 8-10 hours easily on it with the keyboard dock attached, and good 4-6 hours on the tablet alone. And this on the default balanced power setting. The only thing I changed on it regarding that is to disable the auto-brightness feature while on AC, but it did flicker a lot while the setting was enabled. Otherwise, I've had a couple of hang ups on the ClickPad when resuming from sleep, but I just eject the tablet and connect it again to regain full functionality again. A minor quirk. The only real issue I have with it is the price, but it is expensive. However, this is a ThinkPad, and the quality of the hardware, along with the standard ThinkPad security and setup features gets my stamp of approval.

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Hi all,

Building a computer for a friend, its nothing special but not too bad except that it keeps locking up whenever I try any sort of video playback, be it in windows media, powerdvd or nero suite. Sound plays fine, I occasionally get an image but mostly it just locks the machine solid and I have to reset it.
Specs are:
Sapphire Radeon Xpress motherboard, Connect3d X300 gfx card, skt939 AMD64 3000 and 512mb ram, XP Home SP2.
Games appear to work just fine too, it runs 3d mark03 flawlessly albeit a touch slow

Any help would be great

Thanks,

Dano.
 

Answer:Video playback problems, not sure if its hardware or software :(

Updated directx and vid drivers to latest version?

Might want to try a codec pack like klite codec pack too, That's solved alot of problems for me.
 

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Was wondering if anyone had some information.

I back-up all my DVD's onto an external hard-drive in the case that the little ones mistake it for a frisbee. With all this data on a HDD, I came across the idea of streaming all this data around the house to be viewed anywhere.

I've scoured the internet for a comprehensive package which can decode the .ISO files, wirelessly stream the a/v feed to a receiver and ultimately onto the TV's around the house. Of course I would need a nice GUI (possibly with access to Gracenote database) allowing me to access and manage these files through my TV. haha, kind of asking for a lot huh? :haha:

Does anyone have any experience with this?
 

Answer:Audio/Video Distribution Hardware/Software

I've got a similar setup but far less complicated, just use a video out on your video card and send that as a second display, along with audio, into a AV spliter than send it where you want in your house, also if you can get an old P3 with a video out it works similarly but steams the video off your network, my comp is hooked up to 5 tvs using a combination of the two methods and it works flawlesslythe furthest being almost 60 feet away from my main comp, just a suggestion, a little less complicated in my opinion.
 

7 more replies
Relevance 57.81%

Hi there, I have a new Helix and the front facing camera keeps flashing a green light at me whenever I move the tablet around. Is this normal, or is someone stalking me? I installed only a couple of very conservative applications, I don't think there was any malware. The LED flashes at me everytime I move the tablet's display around. But there's a 10 second delay and if I move it again inside those 10 seconds, it doesn't flash. But if I move it, than wait 10s, then move it again, than wait 10s etc ... it flashes everytime.













Solved!

Go to Solution.

Answer:Helix - is someone stalking me through my front camera?

Ok, when I turn of the Lenovo Tablet Service, the blinking stops... So it's probably a problem of that service.

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Relevance 57.81%

I've installed KeyLemon so I can use face recognition to unlock my Helix. It works about 10% of the time (usually on startup). When the Helix goes to sleep, though, or I manually lock it, it seems like the camera doesn't wake up. The KeyLemon login screen shows a grey square with a crossed-out camera icon, rather than a live camera view. The camera works fine when I launch the Camera application and in every other context I've tried.  Any thouhts on what's keeping the camera from working at the unlock stage, or how to fix this? Thanks

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Relevance 57.4%

I have a JVC video camera that came with a program that uses Power Cinema NE for Everio to put the videos onto the computer, burn DVD'S of the video's etc.
I tried to upload a video using photobucket by going to where the files are kept and opening the file up but it won't show . With my old camera the video's used Quick Time which showed up and I could upload them to the web. What do I do ?
In the file where the movies are kept if you put your mouse over it it says Hard Disk Camera Movie .
 

Answer:Problem uploading a video to Photobucket with new Video Camera

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I've had my GTX 295 for awhile now, and recently, within the past couple of months, I get these random crashes when I'm watching a video or playing a game.

How it happens:
Everything will just freeze, then un-freeze; I do not get a BSOD. If I'm watching a video on a media player or on Youtube, it will just go black, and I'll have to restart it. With games, it will freeze, bring me back to Windows, show the error in the bottom right (Display driver stopped responding and has recovered), and the game will still be running, but minimized. I can then click on the game and continue playing until it happens again.

I've tried manually updating the drivers by uninstalling, removing leftovers in safemode with Driver Sweeper, then installing the latest driver. No help.

I've also tried editing the registry entry by adding the "TdrDelay" line in the GraphicsDrivers directory and setting the value to 0. At first, I set the value to 10, and it just amplified the problem. Setting it to 0 calmed the problem down A LOT, but it will still freeze, and when it does, the entire computer freezes and I have to restart the rig.

Also, all temps are going to ~180F (84C) on the gpu running Furmark

I would really just like to narrow this down to a hardware or software problem, so I can have an idea as to where to go next; any help is greatly appreciated, please let me know if you need any other information.

-jb

Rig:
AMD 965BE
Asus M4A79T Deluxe
GTX 295
1000w PSU
Win7 Ult x64
Error Me... Read more

Answer:Nvidia Video Card Crashes: Software or Hardware?

STOP 0x117 is very similar to STOP 0x116 - and here's the link for troubleshooting it: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

You've updated the drivers, you've tested w/Furmark. Have you checked to ensure that the card is getting enough power, that it's fan is working, and that the cooler is clear of dust/obstructions?

If you've done all that, then the next step is to try another video card. If you don't have one, see if you can borrow one. Worst case, purchase one at a place that will allow you to return it for a full refund.

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Relevance 56.99%

I recieved my frist batch of Helix's last week.  We ordered 7 Out of the 7, 2 have bad front facing camera's.  I noticed that Lenovo has a new camera driver as part of the Lenovo system update utility.  This driver update doesn't correct the issue.  My vendor is swaping me out with new units but I wanted to post this. When you get your helix check the front facing camera.   Maybe I'm just unlucky with 2 bad out of 7 or maybe Lenovo has a quality control issue?  













Solved!

Go to Solution.

Answer:Helix front facing camera problems.

So I had this problem on 5 out of 6 of my Helix's So when you are removing all of the bloatware that comes as apart of the default install  it is possible for the front facing camera to lose connectivity.  The green light on the front facing camera comes on but all you get is a grey picture.  Depending on what version of the camera driver you are running this will be a completely grey screen or a grey screen with a camera with a line thought it.      You can tell that it is trying but no picture.  So here's the fix.  Lenovo has the Thinkvantage Communiction Utility.    Google  document id   DS028673 This utility will install and setup an icon in control panel called "Lenovo - Web Conferencing."  Inside this utility  scroll down to the very bottom and select " Advanced camera settings"   Here click the "default" button and this will default the camera back and it will work.. It did for me. So problem solved.  

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Relevance 56.99%

I noticed the cameras in my Helix, which had previous been working just fine, were not being dertected by Skype. So I checked the device manager, and there were no cameras detected. I downloaded the driver from the support site, and when I installed it the process was interrupted after the command prompt opened with the message 'Can't find Device.' When I open the camera app, it's not detected there either. Everything on the forum seems to be a problem with either the front or the rear facing camera, but not both. Can anyone help me with this? And if it's a hardware issue, is this something I can have rectified in Pakistan?













Solved!

Go to Solution.

Answer:Helix Camera (front and back) not Detected at All

Just a further bit of clarification, the camera is visible under the IO section of the BIOS menu.

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Hi, My front camera is not being detected all of a sudden.  The rear camera works fine but I noticed that the tablet is acting as if there is no front camera.  I dont see it in device manager and also in the lenovo settings app there is no option for camera.  Is anyone having this issue and does this mean the camera crapped out?

Answer:Thinkpad Helix Front Camera not detected

http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-front-facing-camera-problems/m-p/... Fixed it for me.





____Lenovo Helix i7 256gb... wish I bought a Surface Pro for better support...

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Relevance 56.58%

Sometimes when I leave my Helix alone the screen saver kick in. When I try to use the Laptop again after a while, it has turned on the (back) camera and the camera app is completely stuck. No swipe, no Alt-F4 or Alt tab can get it out of there. I have to hold the powerbutton down for a hard-power off. Does anyone experience the same? Seems to me this is a software problem. I tried to install the new Settings app this morning. (this refreshes the camera sw and other drivers) but no improvements. Same problem remains. Lenovo please help fix this.  













Solved!

Go to Solution.

Answer:Helix completely is stuck and camera on after screen saver

Do you see an "Unlock" button on the bottom of the screen. If yes, try pressing it. It should redirect to the login screen. I don't think this is a Helix issue. It's the Windows lock screen which after a specified gesture goes to the camera instead of login screen.

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I'm having a strange problem in my HTPC. Audio is coming perfectly fine out from the S/PDIF coaxial output, and it's normally connected only that way to the receiver, but now for other reasons I also need to connect it using a 3.5 mm to a small mixer. So in the sound manager I changed the output to the "Speakers", and in fact the Realtek sound manager detects that a cable is plugged into that output and shows me the dialog where it's selected. Problem is, nothing comes out.

I know it's not the 3.5mm to RCA cable because I plugged in my phone, played some music and I can hear it just fine. But the rear speaker (green) output puts out no sound at all, as I also tested it plugging headphones. On the Sound Windows panel where you can select the playback device I can see the volume level move up and down when I'm playing any media file, as well as in the Volume Mixer. If I switch back to the S/PDIF output and change the input in my receiver, audio is coming just fine.

I haven't tried the front outputs because they are not connected. The motherboard has HD Audio but the case has AC97 connectors, so I never cared to connect them because I don't use them. I know the rear green output worked at some point because I remember having a pair of computer speakers connected to it a few years ago.

This is a Gigabyte GA-890FXA-UD5 (rev. 2.1) motherboard with an AMD 1090T and 16 GB of RAM, with Windows 7 Home Premium. The installation is about two months old wi... Read more

Answer:Realtek ALC889 audio, audio fine on S/PDIF, nothing from rear output

I found out after a while. In the popup dialog when a cable is plugged in, I had selected "Rear speaker out" mistakenly thinking it was talking about the rear output, not the rear speakers in a 5.1 speaker setting. Changing to "Front speaker out" solved the problem.

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The camera on my Lumia 630 dual sim phone doesn't focus on objects. When ever I tap a spot on the screen (no matter how far from the phone) to focus on, the lenses move, make a half hearted attempt at focussing on it, and then just shift focus somewhere in the middle. No matter what I try. The same happens with the Lumia Camera app. Is there some way I can reset the camera on my phone? Or reinstall the default camera app? Help. I have run out of ideas.
Thanks in advance for any help.
PS: I used to use a Lumia 520, and the camera on that had no such problems.

Answer:My Lumia 630 Dual sim phone's camera doesn't focus properly. Is this a hardware problem?

Try to use Lumia pro camera app and try its manual focus to make sure your camera focus is ok.

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I have no idea what the problem is. I'm thinking it might just be the fact that my computer is pretty old. I moved into the place I'm currently living and the previous tenant had thrown it out. It's a Gateway Solo 1450.As you can see, I was using VLC player to play a .wmv file.. and this was the result. This happens all the time with various types of files. Instead of normal colors, the video is composed of bright, neon, psychedelic colors. I'm at a loss.Any help would be appreciated!Thanks,Chrisedit: Sorry if something similar has been asked.. i just had no idea how to phrase the problem. Hence, the picture.

Answer:Not Sure What To Ask, So I Have A Picture.. Video Problem

Looks like your display settings may be set too low.
Go to Control Panel, Display, Settings tab & check the color pallete. Looks like it might be set to 16 or 256 colors.
Set it higher & reboot. See if that takes care of it

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When I'm trying to watch divx, avi's or mpeg's etc. my computer almost halts and responses really slow. I have winamp, irfanview, Windowsmediaplayer, divx-player etc. and none of these programs work. All newest versions. Is this probably some codec corruption problem or what?
 

Answer:video problem, no picture, just sound

You need more information.

Check device manner for yellow marks

Run dxdiag
 

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So I was using my Helix tonight and suddenly lost my internet connection. I tried to reconnect to my wireless network but after a long time it said it couldn't connect. I selected "restart" from the Power menu and it took forever for the Helix to restart, but it finally did. When it booted up it showed the network disconnected icon, but instead of the wireless icon it was showing the ethernet icon (which is funny since there's no RJ45 on the Helix). I shut it down completely but same thing on restart. I went into settings but other than Airplane mode (which was off) there was no setting to enable/disable the wifi hardware. Pressing the network key on the keyboard only brought up the networks panel. I finally went to the desktop, pulled up the "troubleshoot network connections" to even be able to "see" the wireless radio, it showed "disabled", so I righ-clicked, selected "enabled" and now  its working fine.  Anyone have any idea why this would suddenly get disabled? Thanks!





JTLenovo ThinkPad Helix 36984SU

Answer:Helix disabled WiFi wireless hardware

I don't have the answer, but it sounds similar to a problem I was having on my X220t, see this thread.

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I friend of mine bought himself a digital video recording system (second hand,but the original owner swears that it all worked fine) to use with 3 security cameras that are known to work, the system is a ROHS H264 system which he wants to run from his PC, now this system requires an ATI Radeon7000 or above and Nvidia Gforce serials, the graphics card that is in his system is an S3 Graphics Inc Trio 3D, which I have never heard of and sounds ancient. The software appears to install with the graphical control panel but the cameras won't work, it throws up a message saying: IDS_ display_not_supported, and another message saying: (no supported overlay), In device manager there is a yellow question mark next to multimedia controller, do you think I would be right in blaming the ancient graphics card, I'm a little out of my depth with video security systems. Any help would be much appreciated!
Thanks in advance.
 

Answer:Security Camera Software problem

Wow I haven't encountered anyone actively using an S3 card in about 4 years. Almost forgot about them. I suppose you can try reinstalling the driver. Here's a link but support and drivers for the Trio3d ended with Win98. You are probably better off replacing the card.
 

1 more replies
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HelloI bought SL500 with Vista Buissness. Laptop was with preinstalled xp pro. I made recovery discs and custom recovery without any drivers and software.I install all drivers and software manually. After that I have 2 problems. My camera doeasnt work properly. I have blank, black screen when I run any software that us camera. Green light on the left side of camera is on. Second problem is with fingerprint software. Fingerprint reader is working but software when I want to add my fingerprints crash my system when open licence agreement. Thats happend in latest version and all other version that are avaible to download from lenovo site. all best 

Answer:Problem with camera and fingerprint software in xp pro.

Anyone ?

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I have a DV video camera. When I try to start a video chat on aim it says that the program is in use by another app. But I don't have any other apps running that have anything to do with video. I am running Vista. Can someone help?

Answer:Video Camera Problem

maybe its a vista bug

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Hi guys,

Total novice to this sort of thing so wondered if anybody out there with more experience than me can help.

I have just bought a webcam. I was going to buy a logitech but was talked into buying a "Vimicro" device by the store, and I have to admit it does SEEM a better model. But.......... (theres always a but isn't there!!!)

I have installed the device and using its own capture software etc I can see an image being produced on the display.

If I try and connect using MSN messenger then when the other person accepts all I get is the "trying to connect to ***** computer" before it eventually times out.

If I try to connect using Yahoo messenger then it comes up with an error saying "Yahoo! Messenger has encountered a problem and needs to close. We are sorry for the inconvenience. Send/Don't Send report". After selecting wither option, yahoo messenger then closes down.

I have disabled my Norton anti-virus and firewall, but no improvement.

Anyone please any advice???

Thanks in advance!
 

Answer:Video Camera Problem

ummmmmm.... everyone as confused as me then.

Well just a little more info, if the person I am talking to initiates the video (even though they have no camera attached) whilst in MSN Messenger, then they can see my image from the camera, although it seems to only stay for about 3-4 minutes before dropping out.

Any suggestions????
 

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This is ridiculous! Everytime I try to play a video file, I get this horrid picture! It's blurry with sometime's a bright colour and sometime's red smuding into the picture. I tried to send my friend the file, and he played it. He had no problem! It was perfect for him! I tried playing this file with Creative Media Source player, Window's Media player, real player, and DivX.

All of them play, but everytime the picture is messed up completely. Anyone know of anything I can do to fix this?! >_<;;

Answer:Messed up video media picture problem's.

List system specs and video card

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Hello!
Win 98 SE, Pentium 3, 256 MB Ram. 80 GB hard drive with 71.4 GB free and free system resources of 88%.

Daughter has a FujiFilm FinePix digital camera (330 model), which she got at Xmas. Installed the software at that time and everything worked fine. In March, had a hard drive failure and new HD was installed. We loaded back in all of the software that was installed prior to the replacement of the HD. Shortly after, computer would not boot fully (desktop appeared, without icons and the cursor arrow and hourglass combo appeared and stayed there. C+A+D would only freeze up the computer.) Thinking that there was a problem with the new HD (same symptom as when it failed), I took it back to the shop, who couldn't find anything wrong with it.....they did disable or remove the non-necessary start-up items (including the camera software). Worked just fine until we re-installed the camera software and the same problem occurred.

I thought that she could just install the software when she she wanted to upload picture from the camera and uninstall after, but after installing the software, it prompts a re-start and the problem occurs. We are able to boot into safe mode and uninstall the camera software, but are not able to upload pictures from safe mode. I talked to tech support at Fuji (software source) and they were not able to explain why this occurs, and told me contact the PC manufacturer (it's a PowerSpec....Micro Center's house brand), which I have not don... Read more

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im having problems downloading videos from a video camera to my laptop where can i go on my computer to fix this problem

Answer:downloading video camera problem

I had a similar problem with my computer and camera and found that its because the camera needed to be ON when connecting to laptop. If this is not the same issue your having then what camera are you using make/model so we can check into it? Also what is make/model of computer?

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Hi
I purchased an SDR-S15 Panasonic SD video camara without thinking to check the specs and discovered that it is not compatible with a 64 bit system.
Although I can still view the photos without needing to install the software (videocam suite 2.0) I cannot view the video files.
I have tried the run software in compatibility mode but this option is ghosted although all the various other options are not.
I have a lot of videos stored on the camera that are really important to me and I really want to be able to view them on my laptop.
Does anybody please know anyway I can get round this?

Answer:SD Video camera compatibility problem.

What about free Windows Movie Maker!
Movie Maker link

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Have Panasonic VDR-D50 and using Vista with SP2 and unable to download VideoCam
Suite 1.0 screen comes up with (This application does not support this service
pack)

Anyone any idea as to whether problem can be resolved.

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I have an HDMI cord running from my laptop to my desktop computer. I have the laptop outputting audio through the HDMI cord perfectly fine. However, my desktop will not relay the audio through the built-in speakers unless I have the HP Picture in Picture software open on the selected HDMI Input. I was wondering if there was a way I am able to bypass using the HP Picture in Picture software. The HDMI Inputs do not show up in the 'Sound' window through the Control Panel in either the Playback or Recording tabs. Thank you!- Bubbyfong

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Hi, I've been having a really annoying problem. I decided to upgrade my video card from my old Radeon 7000 VE AGP to the Sapphire Radeon 9550 AGP.

So I brought the card home, removed the 7000 (and drivers etc.) and plugged in the 9550, and basically the power started up (fans started working on comp and processor) and there was a single scratchy click around the video card, from that point nothing happened (HD didn't boot, there was no POST - there was no display, my monitor didn't get a signal, fans were still running)

I thought it was a faulty card, so I got a refund and bought a Sapphire Radeon X1650 pro AGP. exact same problem - the video card still made that clicking noise and stopped (the fan on the vid card was still working though)

I've tried the following:
-removing old drivers before replacing the card
-disabling on-chip VGA frame buffer on the bios
-resetting the CMOS manually
-cleaning the contacts on the video card
-removing the power from all other devices except mobo, vid card, and hard drive
-replacing the monitor cable

the weird part is, whenever I plug in my old radeon 7000 it works fine! (it's working fine now as I type this message) everything I do, the problem's being localized to the video card (either that or i'm really unlucky in that the two cards i got brand new from two different stores were both defective) again, the slot works fine with the other card (the only difference I can tell between the new cards and... Read more

Answer:Problem w/ new video cards! (power fine, single clicking noise in v card, no display)

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I have a Lumia 830, recently I sold my lumia 1020 because of faster camera. And I'm experiencing that there is lot of difference in picture quality between Lumia camera 5 and Lumia camera classic. The colour saturation and picture quality of Lumia camera classic is more rich and high as compare to Lumia camera 5. The Lumia camera 5 captures dull type of images whereas Lumia camera classic captures beautiful snaps. Why this happens? I got the wrong product? Thankyou

Answer:Why there is lot of difference in picture quality between Lumia camera 5 and Lumia camera Classic

Why would you think that you got the wrong product??? They both use the same camera; the phone's camera, so the hardware remains the same, but in this case the software is different, because you have two cam apps available.. The lumia cam 5 uses different algorithms..
For now just use the lumia cam classic or if you're feeling adventurous dive into the settings of lumia cam 5 and play around until you have the right settings for your pictures.
The lumia cam 5 will be updated, so it's not like this will last forever... Also can you show us pictures of the difference in quality?

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Hi all, so recently I took some pictures on my phone, some of which will open but many of which won't (Probably due to a problem with its SD card). I have loaded them onto my computer and have tried opening them with various programs (including some downloaded ones which should open most formats), all of which won't load half (it?s always the same photo's which won?t load). All the files are of various normal sized files when checking the properties (they aren?t all 0mg indicating that it has saved the image and it is there). All the files are JPEG format and I have tried renaming some to end in .jpg but that did not help. I have also tried various photo recovery software but none seem to be able to detect the image files as even being there.

If anyone has had this problem before or can think of a way to get them to open or help in any way that would be really great please, Thanks.

Answer:Problem: Photo Gallery Can't Open This Picture Or Video Help

Do they open correctly on the phone itself?

What phone are you using? Blackberry devices encrypt certain files therefore a simple copy and paste will not work even if you change the file extension.

It could be possible for the pictures to be corrupted

Josh

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Hi.. Sorry for weid title but i could fit funny there so i put a sad face instead.
So on my last computer with nvidia gt 430 gpu i oc'd my monitor to 75Hz (Freaking loved that speed)
Now with the gtx 660 when i oc the exact same monitor to 75Hz the picture gets messed up and the resolotion gets completely out of the normal. i did set the pixel ratio to 1600x900 that is the stock one..
Is there a colour setting on the monitor i have to fix or is it another thing?
If i way worse gpu can handle it so should a gtx 660 i feel...

Answer:Monitor ran fine with 75Hz, Now with new computer the picture gets :(

Hey mate,

First, check the box that says 'hide modes that this monitor cannot display'. Is 75 still listed? If it is, let me know.

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hi,
When I connect my sony DCR-TRV950 using a firewire to my computer, it doesnt get recognized. The camera says DV IN on the bottom right of the lcd screen when i connect it so im fairly sure its not the camera. I tried many variations of connecting, then turning on, different modes, etc. i tried changing the firewire port on my computer to another pci slot but it stayed the same. the computer does recognize my port and all the drivers are installed. I tried many different softwares for recording dv from a camera but nothing worked. when i connect it using a usb cable, it works but the image is not as clear as i want it.
Anyone know what my problem is?
 

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My boss is a clod - dropped his Xacti (Sanyo) camera and pics and movies wouldn't show on the camera - it was as if they were wiped away.

I took the SD card out and put it into a card reader - it showed no files. Using Recuva, CardRecovery and Image Rescue, I was able to recover photos just fine, but I have having a helluva time with the movies (I believe they should be mp4 files). Batch #1 recovered as .mov files and are broken into 288 kb or less parts. Batch #2 recovered as .mp4 files, but they won't play. Argh! I have tried to play in WMP and VLC.

I have tried using my son's imtoo video convert or converter something-or-other, but it produces nothing - they just play black, no sound videos. I'm thinking he's doomed...unless some wonderful geeky hero here can come up with something simple.

WARNING: I'm NOT tecky literate, but I can follow instructions well...if they are in non-tecky language!

Thanks in advance!
 

Answer:Sanyo Xacti camera - mp4 video problem

Re: Sony Xacti camera - mp4 video problem

Poo --- It's a Sanyo, not Sony!! Sorry.
 

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I have Intel D945GCPE motherboard (integrated sound card) running Vista Ultimate x32.
It has two front and three rear audio ports.
I want to use Creative 4.1 speakers but cant figure out the right audio driver.

i've run XP on same pc with 6 channel audio....using line-in blue jack and mic-in pink jack as line-out....but i lost that realtek driver and the one i have with my intel disc doesn't allow me to do so....
the old realtek driver gave 6 channel option on XP....however I haven't used that driver on Vista n dont know if it works the same way....

the driver on my intel disc lets me chose 4 channel max....but hav to use headphone jack as front and line out as rear speakers....
on Vista I can switch to 4 channel but cant plug in rear speaker coz only one of front or rear jack works at a time....or both give same output....

my pc was configured by sm1 else previously so i cant say if he did smthing with bios or something else....

if sm1 kows a sol. please let me know...
i've been looking for it from a long time...

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Okay, right now I'm currently trying to find out whats wrong with a keyboard that is on a laptop, after the computer starts there are some script errors, I don't know exactly what they are but I ran combo fix without safe mode and restarted the scripts went away...and it started working after restarting a couple times it started to work then restarted more the scripts came back and the keyboard stopped, even in safe mode but after five or so minutes the keyboard was able to type again, I checked the device managers and everything is update and no error, I ran a combo fix and have the report if you guys want to see it let me know, Its an HP DV6 series with 64-bit windows 7 OS, I'm stumped I have no idea whats up, I'm ready to just put in the recovery disks and see whats up, but he has like 250 gigs worth of files Games etc, Can I back it up to a hard drive and install go back to where it was normally or can that be a problem?

Answer:Laptop Windows 7 Problem/Software/Hardware? Keyboard problem

Bump

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This is my notebook spec

Intel(R) Core (TM) 2 solo CPU U 3500 @1.4 GHz 1.4CHz
Ram 3GB
32Bit
Geforce G 105M Cuda 512MB
Vista
Directx 11

Well its only 3month since i brought this notebook and it was all working fine until
2weeks ago when i try to install need for speed: shift
and it some how change my directx....
then i try to play the game but i was too laggy so i uninstalled it

but now i can't even watch a movie with out the short pause in sound and graphic
i can't even play the counter strike condition zero and warcraft 3 with out lagging?

i won't is this got to do with my hardware or software?
anyway of fixing it?

BTW before i had installed Prototype and it change my directx to 9.0c (it was 10 when i brought it) and it was working fine.
but when i install NFS shift it changed to DX 10

and now i update my computer it was DX 11 and the short pause got more frequenly

anyone got this problem?
 

Answer:Software or Hardware problem?

If your laptop came with a windows vista back-up cd, use it. Be sure to back up important files
 

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This is my first post here so apologies if I haven't included enough info, please let me know and I'll do my best - I'm not very tech savvy!

I have a new laptop, a refurbished Toshiba Portege Z30, Windows 7 Pro 64 bit, SSD.

The first problem was the first time I used it that it froze while configuring Windows Updates. Sometimes it freezes/hangs on the shutting down page, coming out of sleep or hibernation mode and sometimes when starting up, after I enter the password. I have force shutdown when this happens and start in safe mode, then restart and it will be ok. If I start Windows normally after a forced shut down it will freeze up again.

On one occasion I closed the lid putting it into sleep mode, put it on charge, came back to it 30 minutes later and the fan was running at top speed and when I ioened the lid there was a black screen.

Another occasional problem is that the clock gadget disappears after starting up. If I right click on the desktop and then on gadgets nothing happens. If I restart the laptop the clock gadget reappears.

More occasionally when it starts up the touch pad does not work. After restart it will work again.

I have reinstalled Windowsto out of box state, from the partition, as advised by the place I bought it from but I still have the same problems. Another worry is that sometimes it gets very hot between the lid hinges, the fan and air outlet is there on the back and I think the RAM is in that area too, could that be significa... Read more

Answer:Could this be a hardware or software problem ?

I would clean install the OS and see if it will behave. In the meantime try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup

Temps can be significant. You can try watching temps with HWInfo.

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im running a 1.1 ghz processor

512 megs of ram (2 256's)

10 gig hard drive

rageIIc graphics card

windows xp pro


i built this computer from spare parts from around my house and it freezes all the time...i can be running one program or 10 one day i can run 35 thigns and not even slow down but other times i can be running 2 programs and it freezes. i dont kno whats the problem is but i just know that it is messed up and before im done typing this it will probley freeze...please help

Answer:hardware or software problem???

Give more details of your PS and all your hardware.

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Hi there. Recently had an interesting thing happen. Heard a faint hi pitched squeek from the HDD followed by xp home ed freezing an nothing short of turning it off at the wall would unfreeze it, unless it unfroze its self. Each squeek was followed by a freeze but they were very few and far between. Suddenly it has become a daily occurance. Had one error message so far KERNEL_DATA_INPAGE_ERROR out of all crashes. Also blue screening every now and then. Bought a 2nd HDD to back up to and now cannot get the HDD to run at the same time as the CD rom. If I plug in power, all 3 drives power up and run no problems. If I connect either the cd or the Hdd they run, but not both. Im stymied;( Any suggestions? Cant find a similar problem anywhere.

Answer:Hardware or software problem

SYMPTOMSA Windows XP-based computer stops responding during resume from standby, and you receive the following KERNEL_DATA_INPAGE_ERROR stop error message: 0x0000007a (e163a3e4,c000000e,bf8e9313,0697f860) This problem occurs on a system where Windows XP is installed on a hard disk that is configured as a subordinate ("slave"), and no other device is connected to the same IDE controller channel (primary or secondary). CAUSEThis behavior may occur when you use Windows XP with some motherboards. Microsoft is researching this problem and will post more information in this article when the information becomes available. RESOLUTIONMicrosoft recommends that you use one of the following methods to resolve this behavior: Configure your Disk drive as Master only.- or - Connect another device as a Master, such as another disk drive or CD-ROM or DVD.MORE INFORMATIONSteps to Reproduce the BehaviorSet Hard Disk jumper to Slave mode. In BIOS power management, set BIOS to S1 or S3 (STR). Install Windows XP Professional with Service Pack 1. Power on the system. Set computer to Standby. Try to resume the system; the system stops responding.

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my laptop has analog devices soundmax drivers. on both winxp and vista the rifht speaker crackles. on the headphones it used to be fine but now the right earphon crackles too. how do i solve it.; are my laptop speakers shot.
 

Answer:is it a hardware problem or software one?

If your internal speakers and external headphones both produce the crackle then its a hardware problem. And the only solution for a laptop would be an external sound card that connects wither through a USB or PCMCIA slot.
 

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Hi I am new to the site,
Im unsure is my computers problem hardware or software related. Recently I replaces some old hardware in my pc. I bought a new motherboard, cpu & ram, but re-used the harddrive, psu & cd/dvd drive. Everything turned on but there were problems loading windows from the harddrive, so put the harddrive in my other pc, formatted it and put it back in the older pc to start a fresh installment of win 7. However, once the motherboard screen loads up, it goes black and says loading OS and no bootmng. I changed the cd drive to boot first from bios and now it says to press any key but just stays on that screen. I tried to load vista also and when I press any key the screen goes black and resets to the motherboard screen. I have seen similar forums on this but not exactly like my problem. Any help would be appreciated and I will reply asap. Thanks
 

Answer:Hardware or Software Problem?

Is your old power supply adequate for your new hardware?

And you shouldn't be booting from the HDD. You should boot from your OS disc and perform a fresh install. You also have to be using commercial OS discs, not burned copies. If it's not a valid version, you can have install problems.
 

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