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X201T 2985-F4U -- Both finger touch and pen not working on screen

Question: X201T 2985-F4U -- Both finger touch and pen not working on screen

I have tried updated the drivers on lenovo's website to no avail. Im currently using win7 prof. I have also tried using the thinkpads system update software and it still does not work. When i go try and calibrate the screen both finger and pen have no response on the screen. I have checked the system device manager and there are no conflicts. Please help!

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Answer: X201T 2985-F4U -- Both finger touch and pen not working on screen

Hi and welcome to the forum!

The tabook says your model has multitouch (i.e. both pen and finger touch). Is this a new system you bought? If so, did you buy directly from lenovo? Did the touch ever work?

Try to install the following driver:- http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-74908

If the driver installation doesn't help, subsequently try Windows Update, look particularly for Touch Input driver, if even that doesn't take you anywhere, then give factory restore a go (after backing up your data), to do so, press ThinkVantage button on boot to access Rescue and Recovery, and choose restore to factory contents in the following wizard. Note that factory restore is only available on lenovo preloaded OS.

Keep us posted.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution! Lenovo Deutsche Community Lenovo Comunidad en Español Visit my YouTube Channel

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Hi all, I'm having issues with the x201t 2985 touch screen as it doesn't respond to touch. I believe this model is the one with multi-touch capabilities as well as pen input. If it's not please some one inform me. Note that I installed the Windows 7 Prof. x86 with lenovo's disks that came with the device. Then wacom pen does work but no touch response what so ever.  Is it possible the the screen is defective or am I installing the wrong drivers? Drivers installed: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-74908 Type-Modle: 2985-EUU Thanks for your help in advance

Answer:X201t 2985-EUU Touch not working out of the box

 Falken wrote:I believe this model is the one with multi-touch capabilities as well as pen input.I believe that is incorrect.  If you put the machine type into Lenovo's support page, it indicates it is not multi-touch. 





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Hello,  and let me thank everyone for all the info listed on this forum.  I do have a question and need everyones help. First let me introduce myself.  I am a purchasing agent for a retailer that is an authorized lenovo dealer. We do love the lenovo product and think that the company is great and provides great service to us and our customers. My question is:  I am ready to purchase x201t's for our christmas stock.  We purchase thru distribution, not directly thru lenovo although we do have a lenovo rep.  We purchase what distribution stocks and do not make customized purchases.  I understand the 3 screens that are offered....  I need to make this decision this weekend and need to know info about this model: Lenovo x201t 2985 FSU.......  Is this multitouch?  ...  I know the term can be confusing... so basically regardless of the term... with this model can we use it with a finger as well as the pen?  (mulitple finger input is not critical to our christmas sales but need to know if it can be used with a single finger at all?) Thank you in advance...... Summary:  Model x201t 2985 FSU........  Is it STRICTLY pen input only?... or can finger input as well... single or both or NONE. Thanks again













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Answer:x201t 2985 fsu screen question

welcome to the forum!
 
the 2985-FSU has a pen-only display.   this design is frameless and looks like the X200T shown here.
 
for future reference, download the latest thinkpad PSREF sheets.   these explain the different features on both preconfigured and topseller models, including the various displays offered with tablet models.

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I have ThinkPad X230 Tablet. It used to have non-functioning touch screen. I did something, and now the screen responds to pen input, but it doesn't work properly for finger touch. When I touch with finger, only thing it does is minimize or maximize window. When I change position of taskbar (with start menu and icons), it doesn't maximize/minimize.  I think this means that when I touch with finger, cursor clicks at bottom right corner of display, where there is button for maximize/minimize window

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I own a lenovo x201t that i bought at the end of 2011..i had bought the version with only  pen enabled touch...but now that I upgraded to windows 8, the pen touch does not work for any of the gestures (i.e moving through tiles). I just feel like the pen doesn't work nicely with windows 8. Is there any way to get this to work, or is there anyway to switch my screen for the multitouch version?  Thanks!

Answer:x201t with pen touch screen and windows 8

Hi, jmr53
 
If you haven't already, I would make sure your BIOS is up to date (latest version for your system is 1.40). And you can find that here. Also, have you checked your settings in Pen and Touch Input? Give those a look and see if everything looks normal.
 
Best,
Adam





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I am currently using a T-400 and would like to upgrade and get a lighter computer.Lenovo is having a Black Friday Encore sae, which ends today, and I can get a good deal on an X-201 tablet for $993 (w/o tax).The big question: should I spend $247 and add the multi-touch screen?I've never used a multi-touch screen and am not sure what advantages it would bring. I've seen friends i-pads and they look like fun for looking at pics and reading but for what else.Do they have any particular problems?I use the computer for school (I'm a teacher), email, and doing some desktop design work using InDesign and might do more web work in the future (have a additional screen for this).Any suggestions on this would be most appreciated, especially from those with a multi-touch screen. I live overseas and my friend will be bringing it so it's not so easy to test and return.Thanks Karen

Answer:to buy or not to buy a multi-touch screen, x201t

I recently purchased a multi-touch x201 tablet, and I it is awesome!  If you are a teacher, I would recommend the multi-touch just for the use with Microsoft one note application.  It has really changed the way I organize my tasks and schedules. I have not had any problems with the multi-touch function, and I think it is a great way to surf the web, much better than using a mouse.   Definitely worth the money.

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Hi, I just bought my x201t form eBay and I noticed that touch screen doesn't respond on any touch.. Also I don't have stylus bought just yet so I can't check how it goes on stylus pen. I have checked the model version of screen and its "Manufacturer HX121WX1-111" which appears in Google as multi touch screen. Also windows automatically asked me to to install multitouch driver from lenovo thinkvatage tools. I've tried to reinstall software and drivers but without results, also I have installed newest ubuntu but problem is still the same. Please advice.

Answer:X201t 3113-BP6 No touch screen ?

does your LCD have a Corning gorilla glass?http://www.pclaunches.com/entry_images/0310/03/lenovo_thinkpad-x200-tablet-thumb-450x356.jpg

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What company manufactures the multi-touch surface on the X201T screen? (I need this info to inquire them, when will they provide Linux drivers for multi-touch, so that I can use it in Ubuntu 10.10.)













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Answer:who is the manufacturer of the X201T multi-touch screen layer?

Hi,I think you can find this out by lenovo's parts lookup site:- http://www-307.ibm.com/pc/support/site.wss/product.do?template=/partslookup/partsLookup.vmUsually searching the part or FRU number on google helps in determining the manufacturer.Alternatively, using 7 character product number (e.g. 2668-KHU) on back sticker you can find it too:-http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70700http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-75164Hope this helps.





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When I'm using my x201t as a normal laptop and just touch the screen, it will blue screen. But when it restarts, using the touch screen is fine. Any solutions to this problem? Or a format will do? Regards Brandonp

Answer:blue screen when using the touch screen x201t

hey BrandonP,try uninstalling the multitouch software from your unit and leave it uninstalled.touch the screen and see if the unit blue screens on you. If it doesn't, go to http://support.lenovo.com and download, install the latest multitouch software for your unit.however, if it blue screens even without the software; kindly get in contact with our service team





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Please help me my laptop hp 2740p touch not working pen touch is working good but no finger touch please help mei also goto device manager and there is no hid compilant touch screen drivers please any solution please post down thanks

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Hi guysi did buy a  HP Elitebook 2740p and when i changed  windows The finger touch system is not working, but The Pen does work. It did install the drivers, i did update the firmwareWhat can i do?plz help me 

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Hi,

I have a Portege M780 and Windows 7 x64.

My laptop recognizes the pen and one point touch devices.

I can use the pen fine, no problem with this. But finger touch screen doesn?t work. I go to control panel and finger touch is activated.

I download Wacom dual touch drivers for W7x64 from Toshiba?s support web, but I can?t install it because when I try it says ? not supported platform ?.

Someone could help please?

Answer:Portege M780 finger touch not working

I download Wacom dual touch drivers for W7x64 from Toshiba?s support web



Where did you find this 64bit driver?
The Toshiba European driver page does not provide Dual touch driver for Win 7 64bit but only for Win 7 32bit

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I am in an IT department at a small clinic in Idaho.  We have several X220's and X230's here.   There are several machines that have issues with the touch screen just stopping.  Nothing with the pen/finger will work.  The mouse still works, but nothing with the pen. We created a script that restarts the TabletInputService, the docs would run this script when the pen stops working.  That script works a majority of the time, but not always.  One of our docs just received a brand new X230 Type 3435-2TU 2 weeks ago.  She pen has stopped working several times in that two weeks.  She said that script only works a few times.  She has to reboot for it to work again....so rebooting works.  We can't have docs rebooting 3-4 times a day. Does anyone know of a permanent fix for this? Please help!!Desperate IT Guy!!   

Answer:X230 Touch screen with Pen or Finger fails often

We just got 9 new x230's and some of them are doing the same thing. Did you ever get a resolution?

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The multi-touch screen is suppose to register 5 fingers right? Mine reports only 2 under the computer properties page in win 7. Is this normal, or do I have something wrong?   





-If this post was helpful maybe consider giving me a kudos for it.Thinkpad x230 -i5, 16gb RAM, 240gb SSD, 500gb 7.2k hdd, win 8.1 proThinkpad x220t - multi-touch, i7, 16gb RAM, 80gb SSD, 320gb 7.2k hdd, win 7 pro 64

Answer:Multi-touch screen finger count

multi-touch does not mean 5 fingers.  It depends on the hardware.  In the case of X220, multi-touch means 2 fingers.

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I ordered my x200 tablet on cyber monday nov 30th, but i am not sure is my screen multitouch like iphone or not. Estimated shipping date was dec 8th, but has been delayed to dec16 In my order, monitor spec :44C5631  SBB 12.1WVSBRLEDWXGALCDPPLEDCF Can anyone tell me if this is multi touch screen? if not, can i ask them to correct my order to multitouch?  Thanks for your help in advance  Max

Answer:Is my x200 tablelet multitouch screen (two finger touch?)

Just got mine with the same part number 44C5631 ... NOT HAPPY.    And I'm afraid you won't be either. No you don't have ENHANCED MultiTouchAs a matter of fact, you don't even have MultiTouch. Much to my dismay, this part number is for a DIGITIZER-ONLY screen. ARGH!!!!   I talked to sales endlessly to get this right when I ordered ... and they STILL send me the wrong one.  It's like they do it on purpose ;-) .... Unreal.

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Hello. I have a Lenovo Yoga 2 from work and we use it to get customer signiture on a web browser page for the company I work for. however lately. when a customer is trying to sign in the signniture box, it just move the whole screen around in a similar way to moving the screen with your finger. the only way it writes is when you hold the stylus down for a scond or two and then write without lifting it. but every time it leaves the screen then the same problem happens again. I tried to fix it from the touch screen settings but nothing seems to work. and advice on fixing this is greatly appreciated.

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I'm befuddled. Two finger scrolling in Windows 10 dialogs, applications and Internet Explorer/Edge all works perfectly. However, Chrome is far too sensitive and the page blazes past. I can't adjust the scroll speed in settings because that affects all other apps (in other words they'll become way too slow!) Just to make matters more confused I've also got a Logitech mouse and the scroll wheel works fine everywhere - and this means if I install an extension in Chrome to configure scroll speed to work with the touchpad I will have slowed it down to a painful rate using the scroll wheel. Any clues how to configure Chrome two finger scrolling correctly? Is this an issue with the trackpad or Chrome?

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Can I take the Finger Print sensor out of my old X201t and install it on my X230t?

Answer:Can I take the Finger Print sensor out of my old X201t and install it on my X230t?

no you can't, they are not compatible.

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Hello All - I just noticed that my multi-touch (not enhanced multi-touch) screen no longer responds to finger touch; just pen. It used to respond to both before i upgraded to Windows 7.I tried the Lenovo diagnostic check for the touch screen, and during the test, it only responded to the pen.What should I do? Is there a certain driver i'm missing or need to uninstall and then re-install?Thanks in advance.

Answer:Post Windows 7 Upgrade - Touch Panel Not Responding to Finger Touch (x200t)

Ok...I think i really screwed something up. As per a Lenovo support tech's advice, i installed the Windows 7 "Enhanced" Multi-touch Driver, even though i do not have the enhanced multi-touch screen, and this is what it says on Lenovo's site about this new driver: "*1: ThinkPad X200 Tablet models with the Multitouch are NOT supported." "*1: ThinkPad X200 Tablet models with the ENHANCED Multitouch ARE supported." So, i go ahead and install it. I notice that finger touch now works, but the pen setting are now all screwed up! The eraser no longer responds when i turn the pen around to erase. It actually INKS with the eraser as well! OneNote no longer automatically starts inking (or erasing) when i bring the pen (or eraser) into range. I have to manually click on the pen icon (or the eraser icon) on the tool bar to use these functionalities! *groan* In the Tablet PC Input Panel: no eraser functionality (it inks instead!!) and even the button on the pen (which previously had the right-click ability) only inks when pressed down! I think i made my situation worse...Please Help! Adam

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My Ideapad P400 Touch with Windows 8 is no longer responding to right side swipe (charms bar gesture).  All other touch screen functions and gestures still work normally, including the left side swipe to switch apps.  The screen still displays the 'touch feedback' dots when I attempt the gesture but no charms bar appears! I've tried recalibrating as well as removing calibration of touch screen, and tried various other troubleshooting procedures I found on this site, like uninstalling recent updates, etc... Finally I tried running Windows 8 PC refresh, which worked as it's supposed to so I got to reinstall all my software but didn't fix the missing charms bar! Has anyone had a similar problem with the touch screen right-side swipe and been able to fix it?  Any help would be greatly appreciated!   Thanks!cait 

Answer:P400 Touch - swipe gestures (on touch screen) stopped working

ccd8 wrote:My Ideapad P400 Touch with Windows 8 is no longer responding to right side swipe (charms bar gesture).  All other touch screen functions and gestures still work normally, including the left side swipe to switch apps.  The screen still displays the 'touch feedback' dots when I attempt the gesture but no charms bar appears! I've tried recalibrating as well as removing calibration of touch screen, and tried various other troubleshooting procedures I found on this site, like uninstalling recent updates, etc... Finally I tried running Windows 8 PC refresh, which worked as it's supposed to so I got to reinstall all my software but didn't fix the missing charms bar! Has anyone had a similar problem with the touch screen right-side swipe and been able to fix it?  Any help would be greatly appreciated!   Thanks!cait If you use an external mouse and move the pointer to the right will the charms bar appear?

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Drivers all show working properly. Not intermittent. Tried settings and no help. No response when touching screen at all. Can't calibrate. Bios has no update available. Nothing in manual under troubleshooting. Any quick fix suggestions have likely been tried, but open to all ideas. If all else fails, and assuming the digitizer is bad, what does repair entail and any rough estimate?Is there any recall? I see this issue on the forum a lot with not many folks getting it resolved.TIA!!

Answer:U310 IdeaPad Touch :The Touch Screen Stopped Working. No Previous Posts Have Helped.

hi c2nah777,
 
Welcome to Lenovo Community Forums!
 
Have you tried booting the system in Recovery Mode (One Key Recovery), You're not going to Recover the system since your only going to check the touchscreen in that mode "Outside Windows"
 
See if the touhcscreen works there,
If Yes, I would suggest doing a factory Reset First Before jumping into a hardware Repair.
If No, Then I think you're correct with the digitizer.
 
Regards
Solid Cruver





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I have the IdeaPad S510p touch, which seems to have a similar problem as other Lenovo models where the touch screen seems to stop working intermittently.  It seems to stop working after a while or after it has been sleeping.  It starts working again randomly.  I tried downloading a driver for a different model, but it didn't load or allow me to open it.  I just got this computer a few days ago.  I'm not sure if it is better just to take it back to the store, but I am concerned that this problem will exist even if I exchange it for a new one...

Answer:Touch Screen intermittently working (IdeaPad S510p touch)

Hello... I have an ideapad S510p, about 4 months old. Today, the touch screen stopped working. In the middle of using an app and using the touch screen. I searched all through settings and can't find anywhere to adjust its settings or anything. And in fact I saw that this computer "Has no touch/pen screen", which it does. Or it did until about an hour ago. I am relatively clueless but i'm learning. And would like some instruction/options. ThanksJohnpal716

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I've lost the use of my keyboard, but not the touch pad. Restarting and converting to table mode and back doesn't correct the issue. Thoughts? I'm not sur where to go from here. Could the keyboard be physically dead?

Answer:Yoga 2 Keyboard not working, but touch pad and touch screen fine

You should test the keyboard in the BIOS menu and see whether it works. 1) Press on the recovery button (next to the power button, you may need a small screwdriver). https://www.flickr.com/photos/lead_org/11617761143/in/set-721576390073780542) Then there is an option menu for entering recovery, bios, etc. https://www.flickr.com/photos/lead_org/14512183979/in/set-72157639007378054Use your keyboard and see whether it works in that option menu. If it doesn't work then it is a faulty keyboard.

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Hi, My G400s series touch screen laptop touch not working. It stops working just one month back. It was purchased around 16 months back. I have done all the trick which suggested on the forum by many users but all in vain. I have always updated with latest updates by Microsoft including Window 8.1/latest driver by Lenovo but I think this is not the issue with Windows upgrade because this was done months back and touch was working perfectly. If this is hardware problem the Lenovo should accept the fault and change the failure part free of cost or come up with some solution because many Lenovo users suffering with this problem. Kindly some one can suggest me where I should approach to get this rectify?

Answer:Lenovo 400s touch screen laptop touch not working

Hi Surinder,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with touch screen not working in your G400s laptop.
 
Please confirm is the display appears on the screen; also check if the touch screen is damaged.
 
Also try to reinstall the display driver and touchpad driver to the latest version and check for the issue.
 
Click here for the display driver for windows 8.1
 
Click here for the touchpad driver for windows 8.1.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
 
Ashwin.S





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My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.

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My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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Answer:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



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Not only are "pen and touch" no longer in my control panel, HID-compliant touch screen is not in my device manager.  Needless to say, my touch screen is non-responsive.
I have a Compaq Elite 8300.
I had problems before but everything was working 24 hours ago and I didn't make any changes since then. 

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Hi there, sorry to be a bother.Like the title says, my touch screen stopped working. I went on to my computer one afternoon and found my mouse stuck in the top left corner, fidgeting. This was what I was expiriencing. (My touch-screen still worked fine at the time, but I still couldn't do anything or control the mouse, but I could tell that it was still working and it still responded.) After a bit of time and a few restarts later, it went back to normal, but my touch-screen then stopped working. I'm used to the touch-screen working incorrectly occasionally, and much like the mouse thing, a restart or two helps.It has now been three days and my touchs-creen still does not work. I've tried many of the solutions found in these forums, but to no avail. I am running Windows 10 and have had this computer for 2+ years.  Thanks.

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The touchscreen stopped working suddenly on my Envy TouchSmart Sleekbook 4-1115dx. At first i though it was like a normal failure and that will get fixed by turning the pc off or restarting so I did not pay attention to it until now that I had restart my pc multiple times. Currently running win10. I started to believe it was because of an update a few days ago since it was when the problem started but all drivers and everything is up to date. I have checked for the HID-compliant Touch Screen driver and had to  show hidden divices in order to find it. I cannot enable it and when i check in the properties the following message displays: "Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer." I have no idea on how to connect or how it got disconnected. I come from a similar thread but did not solve my problem. I have been researching this for hours and have not found and answer. Help please! 

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I have a Lenovo s400 and the Touch screen is not functioning.  The details highlighted in the blog also describe exactly what happened to my computer - I updated to Windows 8.1, it worked intermittantly for a week and would cease to work after the computer slept for a brief time, then there were ghost taps in the top corners that were inceasant, then it no longer functioned at all.  The online support staff attempted all of the software updates to no avail.  I am looking for any type of help to resolve this problem.
 
1/28/15 EDIT: This post was moved to the top of the discussion for escalation purposes. Amy_Lenovo













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Answer:Re: S400 Touch - Touch Screen stops working

Hello, I decided to post it as I cannot find a solution been trying to find a solution for 3days, but to no avail.. My laptop's touch screen function stopped working last saturday, i don't really know what the problem is,Here's what I tried to check/do based on the touch screen problems here in the forums HID Touch Screen -> Installed properlyHID Service -> Set to automatically start-upPhysically - Perfectly taken care of, no drops since bought.Tried to revert back to windows 8 -> did no goodUpgraded back to window 8.1 -> did no betterThere is no wacom touch gesture(w510 solution) to uninstallHardware problem? -> no idea. hopefully not the cause.Windows 8.1 issue? -> not sure but i have been able to use touch gestures for windows 8.1 since it was released until last saturday

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Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore.  The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem.  If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.  

Answer:IdeaPad z400 Touch - Touch screen not working

I facing the same situation right now. any solution please. left side of monitor is being "touched"?

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I bought my Flex 2 14 a couple of weeks back.I want to enable Two-finger tap (not click) for right click.. Unfortunately it does not work.Weirdly, Two-finger DOUBLE tap works for right click.. How do I get a two-finger tap? I tried the regitry hacks from here (https://forums.lenovo.com/t5/Yoga-Flex-Laptops-and/Yoga-2-Pro-Two-finger-tap-does-not-work/td-p/1406... but no luck yet. Any help please. 

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I've read nearly all the topics related to this, and have looked up what my laptop shipped with, but I can't find solid confirmation that my display has or doesn't have the multitouch display.
 
Type: 3113
SN: xxxxxx
 


13N7285
13N7293
FLAT PANEL DISPLAYS; FRU LCD 12.1 WIDEVI
YES


42T0707
13N7268
12.1 INCH LCD DISPLAY FRU
YES

 
It doesn't explicitly say multitouch, so I suspect it doesn't have it. However, in other descriptions of 13N7268 it describes it as "frameless", and my screen definitely has a huge margin between the screen and the bezel.
 
TIA
 
edit note - SN removed for user's safety.
 

Answer:Does my X201T display support multi-touch?

Try to go to start-->control pannel-->systemThere you should find a line like "pen input and touch input", something like that. Try to post a screenshot of this system window.

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A month ago or so, my touch screen stopped working.  I have not updated or downloaded or changed anything.  Running Windows 8.  When I go into my control panel - system - pen and touch, it says "No pen or touch input is available for this display."   It's worked perfectly the past year, what's up with it now?  

Answer:Touch screen not working on P500 Touch

Hi Jaacka,
                         
Welcome to Lenovo forums
 
As I understood that you are facing the issue with touch screen not working on your Lenovo P500 laptop.
 
Try to boot the system in safe mode and check for the issue.
 
Also try to update the touch drivers.
 
Click here to download the driver.
 
Hope this helps! Do post us back for further queries.
 
Best regards,    
 
Ashwin.S





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For some reason the touchscreen stopped working. Tried to install updates, but it didn't resolve it. System says "no pen or touch input is available for this display"Anyone can help me resolve this?

Answer:Touch Screen not working on U330 touch

Hi NCBM,
 
Welcome to Lenovo Community!
                 
As per the query we understood that you are facing issue with touch screen not working in your U330 laptop.
 
Please connect the external monitor and check for the issue, try to reinstall the drivers and check for the issue.
 
Also try to boot the system to safe mode and check for the issue.
 
Do post us back if the issue still persists.
 
 Best Regards
 
Ashwin.S





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I've tried re-installing drivers, etc.  In system I see "no pen or touch input available for this display".  Touch worked fine until a month ago.  Any ideas?

Answer:Z500 Touch - touch screen not working

Hi metryc,
Welcome to Lenovo Community Forums!
 
Try Booting into the Recovery Environment.
     (From an OFF state, Press the One key Recovery Button)
Select Recovery.   We are not going to continue the Recovery, Just the Environment.
 
Once you saw your Mouse pointer, Try your touchscreen.
If that did not work there as well.
I suggest you call Lenovo Technical Team.
http://support.lenovo.com/us/en/supportphonelist_alt1
 
Cheers!
Solid Cruver





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Yoga thinkpad 20cd. I have the original stylus that came with the lap top as well as an aftermarket LIfebook stylus. The screen doesn't register either stylus. When i go to the windows pen calibration the stylus works fine. The calibration consists of tapping targets with the stylus pen. It is very accurate. Soon as i close the calibration window the stylus doesn't interact with the screen at all. I assume I must have changed some setting by accident or it occurred with an update. The stylus use to work a few months ago. I have tried messing with my display settings to remove the adaptive brightness at one point and may have selected a wrong setting. Thank you for any help provided. 













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Answer:Touch screen not responding to stylus only finger. But in stylus calibration, the stylus works fine.

SOLVEDOpened Wacom Pen and restored to default settings. started working again. Never have opened Wacom pen before, not sure why that worked. 

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I bought a Lenovo G50-80 Touch Laptop, but for some reason the touchscreen is disabled and it also says that it doesn't have touchscreen on it.

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Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A6-5200 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
Processor Count: 4
RAM: 3534 Mb
Graphics Card: AMD Radeon HD 8400, 512 Mb
Hard Drives: C: 453 GB (151 GB Free);
Motherboard: TOSHIBA, Portable PC
Antivirus: Windows Defender, Disabled

First of all I was running Windows 8 everything was fine. Upgraded to Windows 8.1 everything was good at first. Months after doing so my touch screen started acting up. It would only work when I position the screen a certain way. So I stopped messing with it because I thought it was a wiring problem inside the computer. I would fix it later, And then sadly I upgraded to Windows 10. I noticed shortly after there was no touch screen options at all. It says there is no Pen and Touch. Today it was listed in the control panel so I started messing with it. Drivers were there all up to date. They said the Device did not migrate. It was 2 or 3 drivers listed for the touch screen and they all said the same thing. After a restart they were no longer in the device manager and no options in the control panel anymore. Please help me figure this out... Thank you.
 

Answer:Touch screen/Pen and Touch not working

What's the model name and complete model number of that Toshiba?
(2 sets of characters separated by a dash comprise the complete model number)

If that Toshiba wasn't tested for and doesn't provide driver support for Windows 10, you can expect some of its devices not to work properly or not work at all.
That tends to be more of a problem with laptops than it does with desktops.

-------------------------------------------------------------
 

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Hi All Am trying to remote;y help a friend with this problem. The screen is working but the toch element isn't and I don't know what driver I should be updating/re-installing - if its a driver issue, it stopped after a WIndow updated. Any suggestions?

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Relevance 58.63%

I was informed by an X41 tablet seller on e-bay that  he was unable to use the X41 tablet by touching the screen  with the finger. Is this true? Is there some magic  to get finger touch working ?thanks

Answer:finger touch on an X41

Hi netbeans, welcome to the forum, afaik, X4* tablets didn't have this capability. Depending on model X6* tablets do.So if you want to give your tablet "the finger" it had better be an X6* tablet.

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I've seen several posts on this but no working solution.  Can anyone point me towards a fix for the two finger tap on the Y50-70 Touch?

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Question: Touch w/finger

Can I used finger instead of pen on model # 744943u?

Answer:Touch w/finger

Probably. I have a 7448CTO that does. I don't think it's a multitouch, either. Should be the same hardware.

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I am experiencing the exact same issue on the same machine after forceably being upgraded to Windows 10.  Did you get a solution?

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I am not sure exactly at what point it happened but I recently found that the touch screen on my Elite X2 1011 was not working. The pen still functions normally. When checking the pen and touch settings I can only configure the pen settings and only "Pen support" is listed in view pen and touch settings. The touch screen used to work in both the original Windows 8.1 and then also after upgrading to Windows 10. There have been no error messages and the event logs do not seem to indicate any problems; it is as though the machine has just forgotten it is a touch screen. I have tried reinstalling drivers, reinstalling both Windows 10, and going back to Windows 8.1 to no avail. I really loved this little device but ease of use is cut rather drastically without the touch functionality. Has anyone else had a problem like this and have a solution? Any help at all is greatly appreciated.

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Hello, I have a Thinkpad X61 (7762WFX) at work.  Then pen works fine, but I was under the impression that I should be able to interact with just my finger on the screen.  If this is indeed the case, how do I go about doing that.  I have updated the multitouch drivers to the newest. I am on Windows 7 Professional. Thanks! 

Answer:Finger Touch - x61 7762WFX

Hi rigwad and welcome to the community,
 
Some screens are pen only and some are pen and touch.
 
Go into control panel, system. About the middle of the page it will say pen and touch.  What does it say after that?  Does it say that you have pen and touch?
 
Dave 

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I just purchased a x41 tablet pc but it didn't come with the pen.  I bought a cheap pen made for a iphone off ebay will that work. I have tried using my fingers to select things as well. No luck! Is there a special pen that "has" to be used???Or is fingers or cheap pen acceptable. If you are able to use your fingers or cheap pen how do i set it up to work? I'm using windows 7. Thank you!

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Hi, I'd like to disable the two finger touch on my elan touchpad because it's very annoying. How can i do? With the factory installed driver the ELAN setting program was not working, so I installed many different versions of the driver, but every time I change the settings in the ELAN setting program nothing changes.I own a Inspiron 15 7000 series 7559 with windows 10.Thanks for your help.

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Hello every bodyi just bought an X201 tablet pcX201 3113-CF8after a clean install of win 8 64bits the touch screen didn't worki got no pen with it and i counted on using one/mutlitouch finger.i almost installed all the available drivers and tested all available solutions but it still don't workcould someone please help methank you













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Answer:X201 no finger touch and no pen

Did finger touch ever work? It looks to me like this is a pen-only model

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The screen is only cracked in the corner which is why I thought i would still be able to use my phone but the touch screen wont work at all. This has never happened to a touch screen phone I have owned before why has this happened?

Answer:I dropped my phone and the screen cracked however instantly the touch screen stopped working.

You could try rebooting your phone and see if you fixed it, but you may have cracked the digitizer in the exactly wrong spot. It could have been the corner where the wires connect to the digitizer that has broken the circuit. You're likely looking at needing to replace your touchscreen.

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Windows 10. I replaced the LCD screen/bezel assembly and the touch screen functionality isn't working. The screen works fine otherwise. I checked all of the cable connections and made sure they are seated firm and secure. I confirmed that the driver for the touch screen sensor is the most current one. I tried it with tablet mode enabled and disabled. Any help is greatly appreciated! THANKS!

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Answer:Stylus still works but finger touch does not after...

What model is the machine?

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I am using windows journal a having problems that I can not turn off finger input when writing with a pen. The screen becomes insensitive to a finger when I am about an inch away from the screen with the pen, but this is not enough to avoid accidental dots and lines with your finger. Can one either configure the pen distance from the screen from which on finger touch is disabled? Or can one disable finger touch altogether? I have been following some discussions on forums providing some workarounds, but maybe there is a simpler solution around?138

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Well, it was bound to happen. After 20 plus years in corporate tech support, unpacking, configuring, and shipping laptops all over the world for the first time I cracked a laptop screen. Unfortunately, this laptop screen was attached to my personal HP Envy Touch Smart 15 Notebook PC.
 

 
I have always believed that ?stuff happens?. We live by the luck of the draw. When it?s time it is time. You never know. When I picked up my laptop one morning last week on the way to an offsite there was no mistaking that muffled pop of a cracked screen. Stuff happens.
 
My screen still worked but no longer with touch screen functionality and I immediately jump on the web to determine the cost of and the degree of difficulty to replace the broken screen. In this site and others, I was surprised by the number of Envy owners who?s broken screen story mirrored my own and whose uploaded photos look uncomfortably familiar.
 
In almost every uploaded image the impact area was nearly identical, roughly 1.5 cm from the top bevel and nearly perfectly in line with the center of the touchpad.
 
Many generations of the Envy are designed with a Touchpad that sits in a shallow trough. That trough, the width of the Touchpad, extends out and forms a depression along the outer edge of the laptop.  When closed, the top or lid, with the fragile display, is supported by the stiffer bottom ?half? of the laptop. But a depression on the edge of the keyboard half of the la... Read more

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The display of my HP ENVY TouchSmart 15-j004sa Notebook is cracked from top to bottom. This has resulted in the touch screen ceasing to function... what am I to do? Can I send my laptop off to be mended, or do I have to take it back to John Lewis to get it mended? What is the likely cost of fixing it?

Answer:Screen cracked, touch screen not working, HP ENVY TouchSmart...

It's not covered under HP warranty for any reason as I found out.  They will repair it for about $250.

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Hey all, I woke up this morning and started using my computer to find that there were white spots on my computer screen that I had not previously noticed. I have had the computer for two years and haven't had any similar issues. There does not appear to be anything wrong with the pixels, as the color changes appropriately - it's just brighter. Furthermore, the bright spots on the screen heat up much more than the rest of the screen, which remains cool. I also noticed that, though this may be a separate issue, the touch screen isn't responding. Here is an image (it's much more noticeable on a white background): http://imgur.com/09sYisg   Any help is much appreciated!

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Hi all ! I got a X220 Tablet from a friend and i am very happy with my tablet.The only question i have which makes me crazy and i cannot understand is that i have no touch capabliity only through wacom pen works.The same issue was with windows7 pro preinstalled and with windows8 upgrade i did after getting the laptop.Is it possible that my X220 Tablet has a panel that only works with wacom pen or i is it a software issue so i can resolve it by installing it and have the finger touch capability. Thanks in advance !!!













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Answer:X220 Tablet - No finger touch capability only pen :(

there are two types of X220t and X230t screens used one is both touch sensitive and uses pen digitiser, there is another one that is outdoor screen version that is only pen digitiser (so there is no finger touch capability).

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Hi, I'm new to the tablet and experiencing that even when I turn off the "Touch pointer" in control panel, the cursor is always above my finger about 1 inch.  This makes it is very hard to navigate and I cannot even open the Start menu at the bottom.How do I change this behavior? Thanks for your help!

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I am a corporate user and just upgraded from an X61 tablet to an x200 tablet and are slowly exploring the new features. The specs as given to me are that this is a x200 7450 RZ1, but I can not find anywhere on the web what the exact specs are. So question is does this machine have finger touch and or WWAN on board. Finger touch did work for 2 minutes but will not return.  I have browsed the web but can only find a driver for Vista. Please help  

Answer:finger touch does not function on x200 under windows XP

Try this:Lenovo Fingerprint Software for Windows Vista 32 bit and XP 





ThinkPad X200s + LED | SL9400 | 4GB DDR3 1066 | 500GB Momentus XT | Intel 5350 WiMax | BT & FPR | 9-cell | Win7-x64 & Linux x64 | Ultrabase ThinkPad E10/Edge 11 | K325 | 2GB DDR3 1066 | 320GB 5400

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Hello!Unforutanley gestures like "forward" or "backward"(swiping with the finger to the left or right) to navigate one step back i.e. in the windows explorer or Firefox doesnt work.I can't get the gestures to work  If i try to learn the gestures (http://imgur.com/bPzQqGp ... Control Panel --> Pen and Fingerinput --> second Tab --> Hotlink, i will get the message:With the mouse button or with the finger it is not possible to perform gestures. Please use the tablet pen (translated from german to englisch).If I performs these gestures with the pen, it's possible. But it is so annoying....gestures with the pen arent very user friendly. Any tips?Thanks! 

Answer:No finger/touch gestures with x230t @ Windows 8

Hi, schlomm
 
What is the model number of your X230T? You should be able to find this information on the back of the system near the serial number. It should be in the format of XXXX-XXX, such as 3247-A2E.
 
Thanks in advance,
Adam 





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Hi, I have been baffled by this issue for quite a while now. I have a lenovo X220 tablet that supports both finger and pen inputs for touch. Originally this laptop came with windows 7 and everything was fine and dandy. I then bought windows 8/8.1 Pro 64-bit and did a clean installation of it. Now I only have pen support for the touchscreen, i.e. my finger is recognized as a pen/mouse not a finger which is really frustrating specially when scrolling. Now before I actually purchased the win8 license I had tried out the windows 8 release preview and everything worked perfectly then. So now when I got the actual release of the OS its not. Furthermore I currently have a dual-boot set up with windows 10 technical preview as my other OS and in there it also works perfectly fine as it should. This is important because when I contacted lenovo about the issue they suggested that my screen was broken, but clearly it is not.  Can anyone shed some light on this issue? It is a real shame not to be able to take advantage of this fine screen and windows 8 touch friendlyness.  Kind regards.

Answer:X220 Tablet pen support only no touch with finger

There is a firmware update for X220 tablet under win8 that improves didigitizer recognition.http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-tablet-laptops/think...

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We received a new X201 Tablet, but it seems that the screen will only respond to the pen input.  It will not read any input fingers.  I haven't found a way to turn this on...would someone please point me in the correct direction?  Thanks













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Answer:New X201 3093-CTO will not respond to finger touch, only pen

Nevermind, I see wee have a superbright display instead of the multitouch.

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Hello everybody, this is my first post on this forum, from my first lenovo PC, so I'm truly a newbie. Just picked up my brand new x220t from a local reseller, and tried to configure it to fit my needs. During the process I realized I'm not able to configure the touchscreen nor use it. The digi-pen works fine though. 1. I've checked under Control Panel | Pen & Touch Devices. This window should have 4 tabs (the last on the right should read Touch), but it ain't there as if some functionality was missing. 2. I also tried to turn the touch screen on/off via Simple Tap. It does inform me that I'm about to switch the touch screen off (and as a matter of fact I'm not able to use it wth my fingers) but when I turn it on again the touchscreen still doesn't react to my fingers. 3. I've downloaded all the win7 as well as lenovo updates via the update managers, installed them and did a complete restart of the system - still no touchscreen. 4. Under device Manager I tried to find Wacom  devices, but couldn't find any. (the touch screen is a Wacom, am I correct?) 5. In despair I even started reading the pdf manual where one can read:  "Some models have the touch panel feature". This left me a little bit uneasy. Do ALL x220 convertible tablets have finger sensitive touchscreens? I have read the sticky thread about conventional vs. multitouch lenovo tablets, and I gather that the answer should be yes - all have finger input besides digi-pen. ... Read more

Answer:x220t - NYK27PB - no finger touch input

The models with the outdoor screen (the one that has a reinforced gorilla glass surface) don't have multi-touch, only pen support. If your model doesn't have the outdoor screen then it should have multi-touch support, if that is the case perhaps you should contact tech support? It's possible that it's just a hardware problem and needs replacing.  Also, the pen digitiser uses Wacom technology, as far as I'm aware the multi-touch system doesn't.

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Hello, It seems like I need to press very firmly on some items for the finger touch to work. How do I adjust to have less of a firm press?

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I hope I'm not making a mistake, I have a 6364-BV2, I assume it's multitouch (as long as the pen works, should finger touch work as well?) and I'm not able to use my fingers to touch anything on the screen. It's the low-rez version... I tried installing the multitouch driver but for nothing... I have xp tablet edition... Is it possible that my tablet doesn't actually have multitouch (finger touch capability) and only the pen is supposed to work? Thanks

Answer:x60 multitouch issue: finger touch won't work

Not all screen are multitouch capable, the pen have a special proximty device that the sensors on a layer on top of the screen picks up, unless the screen also has an additional sensor sheet for your finger, it would not work with your finger... There are two types of screen option one is Multitouch and Non-multitouch in the XGA format, and SXGA format is definitely non multi-touch.  

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Hello everybody, Just bought new x220 tablet (4294CTO), and tried to configure it to fit my needs. During the process I realized I'm not able to configure the touchscreen nor use it. The digi-pen works fine though, but finger touch does not function. I have check model description on Lenovo site it's said clearly Multi-touch 5 finger display, not outdoor, download all updates from Lenovo - no changes. What steps do I need to take in order to get this touch functionality up and running? Thank you in advance.

Answer:x220t - 4294CTO- no finger touch input

Same model and same problem with you after upgrade from win7 pro to ultimate. Wait for solutions

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hello, i have the x201 tablet 311396u and i cannot get the finger touch to work,  it says in system properties that i have pen and touch and in the control panel tablet settings it says it as well.  but when i go to calibrate the finger touch nothing happens...  i have even updated the driver through the lenovo site,, any thoughts??

Answer:lenovo x201 pen works but not finger touch

hey them0dster,could you uninstall the following :TrackPoint DriverUltraNav (Trackpoint + Touchpad) UltraNav UtilityOnce done, reinstall the above starting with the TrackPoint Driver first.http://www-307.ibm.com/pc/support/site.wss/MIGR-70656.html





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I have an x201 tablet and often use the pen with One Note. With Windows 10, it is impossible to lift the pen the slightest bit off the tablet without reactivating finger sensitivity. The result is that I get a bunch of scribbles from my hand touching the screen, and also inadvertantly hit other tabs etc while trying to write.Any suggestions?

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Upgraded simple pass soft ware and since then says that the finger print reader not connected though on start up the finger print reader does flash but if I swipe my finger over it just stops. it doesn't flash at any other time than start up. Gone into device manager and up dated reader driver for it but made no difference also in device manger is says it's operating ok.  Help please?

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Few issues that have popped up in the last few days after some Windows updates 1) Two finger scrolling stopped working2) Touchpad will randomly stop/start working, as in I can't even move the cursor. When I restart the machine the two finger scroll will work then stop somewhat randomly

Answer:u430 - 2 finger scrolling and other touch issues on Win10

Dear ldevine,
 
Welcome in lenovo community,
 
Please try to uninstall the touchpad driver from the device manager, and install the below one please.
 
https://download.lenovo.com/consumer/mobiles/0vu102af.exe
 
Regards,
Joseph

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Hello,Recently my brother bought a refurbished x230t type 3437-XE1.Spec: windows 7, processor i7, 8gb ram. Since I tried it today, I was never able to get the finger touch to work (no tablet touch screen function at all), but  the stylus pen seems to work perfectly.Also, the simple tap gesture (double clicking with two fingers on the pad) doesnt seem to work.I dont know whether some settings are not correct or the refurbished product has its faults. Please assist me in how to solve the problems.thank you. 

Answer:x230 tablet finger touch doesnt work since I got it.

leevshan wrote:Hello,Recently my brother bought a refurbished x230t type 3437-XE1.Spec: windows 7, processor i7, 8gb ram. Since I tried it today, I was never able to get the finger touch to work (no tablet touch screen function at all), but  the stylus pen seems to work perfectly.Also, the simple tap gesture (double clicking with two fingers on the pad) doesnt seem to work.I dont know whether some settings are not correct or the refurbished product has its faults. Please assist me in how to solve the problems.thank you. The Gorilla Glass model of the X230t does not offer touch.

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How can I do, Eventhough I try to in stall ISD Driver or anything else. Anyone can give me the recommendation?

Answer:Please help I just unpacked X220t but the Finger Touch Function is not work

did you get a X220t with Multitouch?

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Hi I finally decided to upgrade my 4 year old Ideapad Y550 and I am quite happy with my U310 so far. One thing I would like to change though, I've gotten used to one-finger scrolling using my Y550 and I would like to have that back. Is there any way in the U310 to chage to one-finger scrolling from two-finger scrolling? Thanks!













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Answer:Ideapad U310 Touch single finger scrolling

This is based on the Elan touchpad. Do you think the one finger scrolling is similar to the edge swipe? Maybe its not enable. Two or more finger scrolling is under multifinger configuration menu. But there is no scrolling option in One finger menu but only the edge swipe option.

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Hi all,
I'm currently operating with a Dell Latitude (E6410) running Windows 7 32-bit. I have the default Alps touchpad built-in, and was recently ecstatic to find the driver for multi-touch on the Dell Support page, something I figured I'd never get privileged to since this doesn't have a Synaptics touchpad.
Everything works as it;s supposed to, as far as the options go under the Dell Pointing Devices menu. However, I noticed that two-finger options are missing, specifically a two-finger right click. This is odd, seeing as there are plenty of other two-finger options, and since two-finger right click has become a standard with multi-touch touchpads.
So my question is, is there anything I can do to get two-finger right click? I don't see any options officially provided by Dell, so I'm totally okay with installing software or drivers from somewhere else, as long as they work. I haven't been able to find anything myself, as it seems every driver and software in the world is developed with Synaptics in mind.

Answer:Two-Finger Right Click with Dell Multi-touch Touchpad?

I have the exact same question. I see that this was posted 3 years ago without a solution / reply :(

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My finger print reader failed and a Lenovo support tech installed a new replacement. Now my PC won't start from the finger print reader although it works fine after I hit the start button.  I have had a few calls with the telephone service people and no one is able to address this problem.













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Answer:Can't start X1 Carbon touch from finger print reader

Hi Lebouitz,
 
Welcome to Lenovo Community Forums!
 
I?m really sorry to hear that you are not able to start your Lenovo X1 carbon Touch using the fingerprint reader.
 
I would suggest you to try the following steps.
 
To enable power-on passwords replacement:

Login as administrator.
Start Fingerprint Software.
Click Settings.
Click Authentication.
Check Always show power-on Security Option if power-on passwords are not set.
Check Use fingerprint scan instead of power-on and hard drive passwords.
Check enable single sign-on capability if you want to boot from power-on to windows without further fingerprint swipe or passwords.

 
Spoiler (Highlight to read)
 
To enable power-on replacement for fingerprint swipe:

Start Fingerprint Software.
Authenticate with password or enrolled fingerprint.
Click the Power-on slot on the top of the enrolled fingerprint.
Close Fingerprint settings and shutdown system.
On the first reboot you will be asked for your password and fingerprints. The second time you reboot it will only require your fingerprint.

Spoiler (Highlight to read)
 
For further information regarding fingerprint reader, refer the below link.
 

Fingerprint Reader tips

Let me know how this goes!
 
Best Regards,
Mithun.
 





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I've used win 8.1 before and touch screen is woking normally, when i upgrade to win10 and install all  driver but touch screen is not working.
Please help me.

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This evening the touch screen of my HP Spectre X360 stopped working. In my opion I have not changed anything.I looked in the device manager for the HID touch screen but is is not there.How can I the touch screen working again? thanks in advance!

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I use X220t for a month.  Today  the touch screen stopped responding to input from either my fingers or the stylus. Changing the settings of the pen does not work. Can you help me?

Answer:touch screen not working

Welcome. You may want to post in the correct (tablet) forum.

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My touch screen doesn't work. I've successfully performed the touch screen test. I made sure the driver for the USB Touchscreen Controller C04D is the correct one and it is in fact, working properly but still no working touchscreen.  Why?

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Hello,the USB ports and touchscreen have stopped working on my laptop. I have run diagnostics which have come back will the following code on the USB test:USB port  -  Failed  -  67PX7S-7RL86X-XD7WL1-8D3003  -  8/10/2016 Could someone please advise me what has failed here? THanks

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Hey guys,
 
I have encountered a problem recently with my g 400s touch notebook.
 
Just after i refreshed the system the touchscreen stopped working.I had it replaced but still not working.
 
Any solutions. I would want one at the earliest
 
Thank you'
 
Sidharth
 
Mod Comment: Changed font for easier reading across multiple device displays.

Answer:Touch screen not working

Hi Sidt36,
 
Welcome to the Forums
 
As per the query we understood that you facing issue with touchscreen in your Lenovo G400s laptop.
 
Try to reinstall the VGA driver and check for the issue. Also try to scan for virus.
 
Click here for the driver for windows 7.
 
Click here for the driver for windows 8.
 
Click here for the driver for windows 8.1.            
                                                                                                         
Hope this helps. Do post back if the issue persists!                                                   
 
Best regards,      &nb... Read more

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I have dell inspiron 5547 windows 10 installed it's touchscreen has stopped working.... What should I do... Plz guide....

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I have a new R7-572 running on Windows 10. The touch screen stops working randomly. When it's working the driver is shown on the human interfaces list, as uo to date and working. When the screen goes off the driver disappears from the list!Live chat told me to install all the drivers shown on the list for my model, which makes sense, but when I tried the download goes into a zipped folder, with no option to install. I asked how to do this, and he gave me a phone no. Rang the number and told I'd have to pay - for a brand new Acer product, to get advice as to why Acer software won't work?!! They gave me another no to call, but they won't tell me how to download the drivers, they just want me to reinstall the os, with all the inconvenience that entails! Surely you try the easier things first? So, please can someone explain to me how I install the zipped driver downloads?

Answer:R7-572 touch screen not working

Hope that it is just drivers but what you do is to unzip the driver package into a temporary directory. When the touchscreen is working Right click on START (long press) and go to Device Manager>Human Interface Devices>HID compliant touch screen Click/touch Driver/update driver then select "Browse...on your computer, point to the temorary directory with the new driver and press NEXT. If it is a newer driver it will load it.

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I have a new R7-572 running on Windows 10. The touch screen stops working randomly. When it's working the driver is shown on the human interfaces list, as uo to date and working. When the screen goes off the driver disappears from the list!Live chat told me to install all the drivers shown on the list for my model, which makes sense, but when I tried the download goes into a zipped folder, with no option to install. I asked how to do this, and he gave me a phone no. Rang the number and told I'd have to pay - for a brand new Acer product, to get advice as to why Acer software won't work?!! They gave me another no to call, but they won't tell me how to download the drivers, they just want me to reinstall the os, with all the inconvenience that entails! Surely you try the easier things first? So, please can someone explain to me how I install the zipped driver downloads?

Answer:R7-572 touch screen not working

Hope that it is just drivers but what you do is to unzip the driver package into a temporary directory. When the touchscreen is working Right click on START (long press) and go to Device Manager>Human Interface Devices>HID compliant touch screen Click/touch Driver/update driver then select "Browse...on your computer, point to the temorary directory with the new driver and press NEXT. If it is a newer driver it will load it.

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I just got my Gen2 X1 Carbon.  Upgraded to Win 8.1 and the touch screen doesn't work.  When I mean it doesn't work, touching the screen does absolutely nothing.  I thought that the Gen2 had this feature. Is there a setting in Win that I need to set? 

Answer:touch screen not working

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that touchscreen in your Lenovo ThinkPad X1 is not working after upgrading to Windows 8.1.
Try this.
 
Remove the Wacom touch gesture driver in the device manager.  Make sure to check "uninstall driver".
Then scan for hardware changes. The touch screen driver will start again with a new driver.
Also, in run command, type services.msc and update human interface device service to run automatically.
 
Hope this helps!
 
Best regards,
Mithun.





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I noticed my touch screen is not working.  So I took several steps to fix it but to no avail.  The first step was checking to see if drivers were updated but I could identify where the were located in device manager..2nd step was to load hp support assitant and now that is not helpful because it will not open when I click on ? tab

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Recently i have installed windows 10 in my HP pavillion Ts 14 notebook.I did a clean instllation. After that i used the touch screen. but suddenly it sopped working.The reset button in tablet pc option in controll panel has also grayed out.Even in Hp Hardware Diagnostic  there is no touch screen option to run the test.what should i do to solve this touch screen problemplease help

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Touch screen is not working. I upgraded. My notebook with windows 10. When problem seen then reset.by factory reset.still the problem is as it was..Give some idea

Answer:Touch screen is not working

Hey @Krishnacisf,Welcome to the HP Support Forums! This is a great place to find solutions and help from our community! I would start by running the HP Support Assistant.The following are some helpful links for troubleshooting the HP Support Assistant or downloading the latest version:HP Support AssistantHP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8) Also run the Windows Update Tool as it may find, and update any old or missing drivers that you need. Once you've done all that, follow the steps in this document: HP TouchSmart PCs - Troubleshooting Touch Screen Issues Please keep me posted.  You can always say thanks by hitting the Thumbs Up button below!Cheers,TechSurge

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Touch screen is unresponsive. I have used the http://support.hp.com/us-en/document/c03488148 site bt could not find a solution. My laptop no longer appears to have the HID compliant touchscreen driver and I need to re-download it, but it is not listed in the available drivers on the HP website. It does not appear in my device manager under Human Interface Devices or under Mouse and other Pointing Devices. Where can I recover this driver?

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I bought this desktop all in one computer off of craigslist last weekend. The man claimed he just doesnt know how to use a computer, and is similarly computer retarded like I am. So far, everything has worked wonders! then I found that there is a tablet mode. Who knew there would be touch screen or tablet mode on a desktop? That's just crazy!!! well, after putting it in tablet mode I tried to touch it and it didn't do anything. I then unplugged the keyboard and the mouse to see if that was the problem. Nope, still not the problem. I tried to find the answer in settings and was yet still denied..... Please help, Anybody? Thank You!!!!!

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