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ThinkPad Yoga - Sound issue when connected to OneLink Dock

Question: ThinkPad Yoga - Sound issue when connected to OneLink Dock

When a Windows 8 ThinkPad Yoga is connected to a ThinkPad OneLink Pro Dock (Model DU9033S1) which has a sound cable placed into its headphone jack, every few seconds the sound will alternate between the laptop speakers and the docking station. It appears that the connection to the docking station is briefly lost (sound comes from laptop speakers), and then re-established (sound goes to docking station). However, during this "disconnect/connect", all other aspects of the docking station are unaffected (video, network, USB).

Updating BIOS, audio drivers, dock drivers & firmware have had no impact. If sound cable is removed from dock, then behaves normally (sound goes to dock only). Happens with multiple Thinkpad Yogas and multiple docking stations.


Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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Dear all,

I just received my new Thinkpad X1 Yoga, brand new, with a dock OneLink+

Both are running fine. But it is impossible to start the PC when the dock is connected: The screen freeze at the red square LENOVO display from the Bios, windows 10 pro doesn't start.

I have to disconnect the dock, et relaunch the PC to enable a normal start. After the start, I can reconnect the dock.

I updated all drivers, flashed the bios, latest FW of the dock and even resetted Windows, but without success.

Lenovo support wants to change the laptop (!), it's brand new!

I thought maybe one of the topgun member of this community might have a better idea.

Thanks in advance for any advice.

Elwood

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Relevance 92.8%

Dear all,

I just received my new Thinkpad X1 Yoga, brand new, with a dock OneLink+

Both are running fine. But it is impossible to start the PC when the dock is connected: The screen freeze at the red square LENOVO display from the Bios, windows 10 pro doesn't start.

I have to disconnect the dock, et relaunch the PC to enable a normal start. After the start, I can reconnect the dock.

I updated all drivers, flashed the bios, latest FW of the dock and even resetted Windows, but without success.

Lenovo support wants to change the laptop (!), it's brand new!

I thought maybe one of the topgun member of this community might have a better idea.

Thanks in advance for any advice.

Elwood

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Relevance 92.8%

Dear all,

I just received my new Thinkpad X1 Yoga, brand new, with a dock OneLink+

Both are running fine. But it is impossible to start the PC when the dock is connected: The screen freeze at the red square LENOVO display from the Bios, windows 10 pro doesn't start.

I have to disconnect the dock, et relaunch the PC to enable a normal start. After the start, I can reconnect the dock.

I updated all drivers, flashed the bios, latest FW of the dock and even resetted Windows, but without success.

Lenovo support wants to change the laptop (!), it's brand new!

I thought maybe one of the topgun member of this community might have a better idea.

Thanks in advance for any advice.

Elwood

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I have owned my Yoga S1 for several years now and apart from the endless early issues the docks (and many replacements), the stupid placing of the Ctrl key (still annoys me) and a problem i had with a repair (which to be fair was handled very well in the end - customer service was great) I've been happy.Except one things - power management.This morning, I came to my Yoga and the red light was glowing on the i in thinkpad, key board locks were on: touch keys (on most of my other computers pressing space a few times wakes from sleep state), nothing, press power button nothing, press button on dock - nothing., tried restart button on the dock - still nothing.So I do what, now that I think about it, I do about 75% of the time when returning to my yoga - hold the power button for 9 seconds and force a BIOS crash reset. I have applied all the drivers religiously over the years, BIOS updates Windows in up to date (Creator edition now) fully patched. I have tried the confusing variety of Lenovo bits that seem to part duplicate and part confuse existing Windows functionality. So, and with respect, please don't post "have you tried applying" ... unless you happen to know that this is specific fix for something - I reckon I have been through the random try everything approach. What I'd like is: 1) to be able to work at my desk - touch something to say "I am away" and have power saved my two external monitors switch off but for the machine to go back to where I was when I ... Read more

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I have owned my Yoga S1 for several years now and apart from the endless early issues the docks (and many replacements), the stupid placing of the Ctrl key (still annoys me) and a problem i had with a repair (which to be fair was handled very well in the end - customer service was great) I've been happy.Except one things - power management.This morning, I came to my Yoga and the red light was glowing on the i in thinkpad, key board locks were on: touch keys (on most of my other computers pressing space a few times wakes from sleep state), nothing, press power button nothing, press button on dock - nothing., tried restart button on the dock - still nothing.So I do what, now that I think about it, I do about 75% of the time when returning to my yoga - hold the power button for 9 seconds and force a BIOS crash reset. I have applied all the drivers religiously over the years, BIOS updates Windows in up to date (Creator edition now) fully patched. I have tried the confusing variety of Lenovo bits that seem to part duplicate and part confuse existing Windows functionality. So, and with respect, please don't post "have you tried applying" ... unless you happen to know that this is specific fix for something - I reckon I have been through the random try everything approach. What I'd like is: 1) to be able to work at my desk - touch something to say "I am away" and have power saved my two external monitors switch off but for the machine to go back to where I was when I ... Read more

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When connected to the OneLink+ dock the Yoga won't boot. It sticks at the Lenovo splash screen. Disconnected from the dock it boots fine. I've tried 2 different X1 Yoga devices. One is running Win10 1607 the other is running 1703. One has Secure Boot enabled, the other does not. Both devices are fully up to date according to Lenovo Companion app. Dock is running latest firmware (233) [the updater says the firmware is already 233]. Both Yoga devices have the same problem.Anyone managed to fix this?

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Hi,
 
When I connect Thinkpad Yoga (model 20CD00B1US) to the onelink dock, the stylus stops working.
 
In order to enable the stylus and Wacom driver following 2 options/ workarounds:
1)  Manually stop and restart the Wacom ISD Service
2) or reboot the machine while the Onelink dock is attached.
 
I'm using the latest 7.2.0-4 Wacom driver version, all latest lenovo software installed installed on the machine.
 
Both above mentioned workarounds are ugly, does anybody have a better suggestion to fix this issue?
 
 
Moderator comment: Subject edited here and below for clarity.

Answer:ThinkPad Yoga Stylus stops working after connecting Yoga to Onelink dock

Had the same issue - a BIOS update just release about a week ago fixed it for me.
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS038334
 
Hope this helps,
Dave

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I have an X1 Yoga with a OneLink+ Dock. When the system goes to sleep, it won't wake. I have to hold the power button for 10 seconds to completely power off the X1, then restart it. I never have an issue when the OneLink+ is not connected. I updated the OneLink+'s firmware and all the drivers on the X1, but the problem remains. Anyone know how to fix this issue?

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I have an X1 Yoga with a OneLink+ Dock. When the system goes to sleep, it won't wake. I have to hold the power button for 10 seconds to completely power off the X1, then restart it. I never have an issue when the OneLink+ is not connected. I updated the OneLink+'s firmware and all the drivers on the X1, but the problem remains. Anyone know how to fix this issue?

Answer:X1 Yoga won't wake from sleep when connected to OneLink+ Dock

Same issue here

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Hi to all, I have a new chalange  I have aquired a brand new thinkpad Yoga and onlelink dock, is was the first time I bought Lenovo and I'm reaally very disapointed. So far each day a new problem, since the cursor when connect to an external monitor move alone, etc.. My biggest problem so far is the onelink dock, when connect the laptop is always detecting the hardware in the dock, making that each 30 seconds you have a network card, then dont.....or the usb devices, etc...... I really appreciate some help on this, does someone also have this problem ? I have tried do update all software and drivers from the PC and dock, and still no sucess, does the solution pass by aquiring a HP or Toshiba ??????

Answer:Thinkpad Yoga with Onelink Dock

I have the Onelink (basic) dock, and problems seem to be related to the ASIX AX88179 embedded USB3 to Ethernet controller. The System can't start the hardware then constantly tries to restart the driver.The USB2 version of this hardware (ASIX AX88178) works fine with the TPY as a dongle I had laying around.I bet it is a crappy driver from ASIX that is the root of many problems.So, try disabling the Ethernet controller in Device Manager and see if that helps.Don't know, I'm trying to return my dock to B&H right now.So, what is the embedded hardware in the PRO?Deleting the driver for the USB2 version doesn't help either.

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hey, i use my ThinkPad Yoga (20CD0038GE, Windows 8.1 64bit) with the ThinkPad OneLink Dockingstation and have several softwareproblems. -the mouse-cursor always jumps across the display and pushs the left and right button by itself.-when i download the newest microsoft driver for my keyboard an mouse, the reaction is getting very slow.-sometime i start the yoga, the display is shown upside down.-sometimes i switch it into the energy save mode, it starts to boot and turn off itself until i stop it.-when i plug a usb in the thinkpad, it opens the folder up to 25 times i allready called the technician from the shop. he meant its would be a problem of my yoga and sent me a new one but the problems are still there. does anyone have the same problems or can help me? Again, i do only have this problems, by using the onelink dock. regards robin

Answer:problems with thinkpad yoga and onelink dock

i allready updated the yoga with the Lenovo tool.

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I current own an x1 carbon gen2 wqhd touchscreen device and two thinkpad onelink pro docks to facilitate quick desktop environment docking in two different locations. I'm looking at upgrading to the new x1 yoga 2nd [ or 1st ] generation wqhd touchscreen replacement solutions. Looking at one of the video reviews it seems like the docking port on them is not the appx inch wide connector a onlink pro dock has on the end of its cable. Does the x1 yoga 2nd [ and 1st ] generation device work with thinkpad onelink pro dock?

Answer:does x1 yoga 2nd [ & 1st ] gen work with thinkpad onelink pro dock

Hi myusrn,Warm Greetings & welcome to Lenovo Community, happy to have you here.
 
ThinkPad OneLink Pro Dock is not compatible with ThinkPad X1 Yoga 2nd gen as Onelink+ connector is missing. 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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... and some more issues with the Pro Dock. I have a Dell U3014 connected via Display Port. Resolution works fine, however... : 1) Dell Display Manager stopped working and reported "attach compatible LCD to your PC." This software is quite important to me and since DP is supposed to be "native" I can't find a reason why it shouldn't work. 2) I experience stuttering while dragging windows. The mouse feels a little bit sluggish as well. Definitely a noticeable difference as opposed to connecting the LCD and devices directly to the Yoga. Help would be much appreciated (and have a look here as well...fan noise: http://forums.lenovo.com/t5/ThinkPad-Edge-S-series/Thinkpad-Yoga-S1-12-5-quot-fan-noise-weird-stylus... Thanks, SF6

Answer:Thinkpad S1 Yoga + OneLink Pro Dock issues

I can confirm that Dell Display Manager is not good with my config also - OneLink (basic) connected to Dell U2412M via DVI.  Can't tell the difference compared to direct connection to laptop though (don't have miniHDMI adapter). @SFsix, sorry about this offtopic question, but do you have any problems with random disconnection/connection of OneLink Pro from TPY, more specifically for Ethernet and USB interfaces. More details here: http://forums.lenovo.com/t5/Options-Accessories/Re-OneLink-network-port-flapping/td-p/1358947 it's a pretty long thread already but in brief all users of OneLink basic non-Pro (myself included) report this problem for constant disconnect and re-connect of OneLink interface. So we were wondering if OneLink Pro users experience this problem... Will appreciate your feedback.

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I've just purchased a ThinkPad Yoga and a OneLink Basic dock. The dock works fine with Ethernet, USB and Audio, but the HDMI port isn't functioning. I've updated at the drivers (including OneLink drivers), but still no signal on my monitor.  I've checked the monitor and cable on another machine and they work fine. Can someone please help. Thanks.

Answer:HDMI not working on Onelink Dock with ThinkPad Yoga

I have the same problem. Rang lenova support and got no help whatsoever , bad bad costumer support, not happy at all..

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After updating Onelink Pro Dock to firmware version 2.30.000, system boot is no longer possible with closed lid.Opening lid after starting boot doesn't help, only way out seems to be an emergency power off.Booting system with open lid works fine, even when closing lid before logon.System is Thinkpad Yoga 15 running Windows 10 Pro.Thinkpad Onelink Pro Dock driver is 1.08.36Setting Boot Time Extension in BIOS doesn't help anyProblem didn't show up before firmware update.Any suggestions?

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When using the OneLink Dock my Yoga says plugged in not charging. I have the supplied 65W power brick connected to the OneLink - powerbrick is working fine if plug into Yoga. However when connected via OneLink the power getting to Laptop is around 8-9W as per below and is not charging the battery. Can anyone help or do I have a faulty OneLink Dock?ThanksIan 













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Answer:Thinkpad Yoga S1 failing to charge on OneLink Dock

I believe it is not the OneLink Dock. I believe it is the Battery Maintenance Setting on your laptop.  See:http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/ThinkPad-W530-gets-quot-Plugged-in-but-not-cha... This explains that the battery should not remain 100% charged plugged-in over the long term (as would occur with the OneLink or the power cable using your laptop like a desktop). Go to Power Manager and the Battery tab  andBattery Maintenance. If your battery maintenance setting is "optimized," it will not begin to recharge until it is below 50%. You can set it to recharge before that. The link above says that the Battery maintenance is under Advanced settings but mine was under Basic.I have a OneLink and mine is doing the same thing. it also does it with the power cable alone. I have only had my E540 for a few days. I will post again if it does not re-charge below 46-50%.

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Hi all, I'd like to share my bad experience with Lenovo. I bought two months ago in USA a Thinkpad Yoga and an Onelink Pro Dock. I brought it to Brazil and began to use with minor problems - my external monitor used to flash sometimes, going dark and returning after few seconds. Then I updated the firmware and since then I could never more use an external monitor with the dock. Even though it has an international guarantee, the Brazilian support says they cannot validate my dock and fix it, so it is useless. U$ 180 threw in the garbage. Yesterday a vertical black line appeared in my LCD.  I called the support again and they schedule a visit of a technician to change my LCD. I said I want a new computer, since I bought a brand new expensive computer, and don?t want a refurbished computer two months later. I don?t know how it would be if I was in US, but it look like here in Brazil Lenovo support doesn?t care a lot with their customer. I am very regret for buying a Lenovo. Spent almost U$ 200 in a dock that doesn?t work and U$ 1400 in a brand new computer that will be refurbished two months later. I just bought the Thinkpad because had read it is a reliable and durable notebook, but seems it is not definitely the case. Keep using my 5 years old Sony Vaio and holding papers with my new Lenovo. That?s a shame.

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Ever since upgrading the bios from 1.20, booting or rebooting my thinkpad yoga s1 results in a blank screen after initial post. I'm currently on the latest 1.26 bios for the thinkpad yoga and the latest firmware for the onelink pro as well this is similar to someone's post on here https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/E531-won-t-boot-when-connected-to-OneLi... Called lenovo support and they indicated to downgrade back to 1.17 but read the firmware and after install of latest firmware the lowest firmware I can downgrade to is 1.22 which I tried but it still hangs on boot if the onelink pro is connected during bootup. Anyone else getting this or have a fix? Lenovo, hope you read this and fix the bios, makes the whole point of the dock pretty pointless to me.

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I could not connect via Ethernet using the TPY (Win 8.1) and Onelink Dock (basic).  With all updated software, the TPY kept trying to connect to the USB3-ethernet in the Dock but could not start the hardware. I received a USB device not recognized which cycled during a session and seemed to screw up other parts of the system. Thinking it was a driver issue I uninstalled all the ASIX drivers and removed all the driver packages associated with the ASIX AX88179 and AX88178 controller   (see:  http://technet.microsoft.com/en-us/library/cc730875.aspx  ). Then ran Windows update which downloaded yet another ASIX package. I downloaded both the Win 7 and Win 8 driver packages from ASIX, unzipped and looked these over.  I modified the *.inf files and deleted all the non-english segments with asian or Russian characters at the end of the file leaving only the English segment and saved these on the C: drive.  (http://www.asix.com.tw/download.php?sub=driverdetail&PItemID=131) I reloaded the OneLink drivers from Lenovo.  Ethernet not recognized.From Device Manager,  I tried to update the Ethernet controller driver to the new downloaded, modified Win 8 driver and received the message that the driver was the current driver so it would not update. Instead, I had DM browse for the Windows 7 driver, and loaded that.  Ethernet not recognized. Then I had DM browse for the modified Windows 8 driver.  Thi... Read more

Answer:One Onelink dock Thinkpad Yoga problem solved.

Wow, glad that you found a solution! Hope you donīt mind if I ask a few questions, just so that I understand better what to do? 1. Would you mind providing a little more info on what you exaclty removed in the Win 8 .inf driver file from Asix? 2. When you mention īDM loaded the modified driverī, I take it you mean the modified Asix inf driver, not the one you downloaded from Lenovo?3. In your estimation, is the USD2 dongle step required?thanks again.cheers,Olof

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Hello everyone,  I would like to connect 3 external monitors to Yoga 260. I found out that conection of 3 external displays is feasible. It is associated with turning off the native LCD, whcich is OK for me. I would like to use ThinkPad OneLink+ Dock (40A40090XX). The docking station has 2 DP and 1 VGA. The issue is I'd rather use 2 DP from docking station and one DP which is on board Yoga instead of VGA. Is such configuration possible? I would like to figure it out before I will buy the station. I've found document: https://support.lenovo.com/uu/en/documents/pd029622 , but there is nothing on using docking stations' DP and native DP in one configuration, simultaneously. Whether it is because on board DP will be disabled? The alternative is MST (eg. http://www.club-3d.com/index.php/products/reader.en/product/multi-stream-transport-mst-hub.html). Both devices are at a comparable price, and if I had confidence that the docking station will work with onboard DP simultaneously, I would choose it.  Thank you in advance, best regardsM

Answer:Yoga 260 + ThinkPad OneLink+ Dock = 3 working Disp...

Since no one has replied, I would like close this discussion.  Still someone might benefit for the information, that: - I have purchased and tested ThinkPad OneLink+ Dock- it works with 3 external monitors using 2 DP from docking station and one mini-DP from Yoga itself- working configuration is as follows: 2 displays are connected to OneLink+ Dock with one active DP to DVI converter, one passive DP to DVI converter and the last one (Yogas? port) with active mini-DP to DVI converter- I didn?t try to use for example 2 or 3 passive DP to DVI converters (but I guess that 2 should do the job, but 3 will probably won?t work)- when OneLink+ Dock is attached, the HDMI port in Yoga is not working! (the information one can also find in BIOS, but no materials on-line) Best regards,Maciej

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Hi, I'm experiencing a problem with the HDMI sound output when connecting my ThinkPad Edge E531 to my TV through my OneLink Dock.The HDMI connection is established and video works just fine. However I cannot get any sound to the TV's speakers (I use external speakers but already disconnected those for testing - no difference).When I connect the HDMI cable directly to the ThinkPad, video and audio work perfectly. A previously used setup with an LG monitor that has an HDMI input and speaker output works fine as well. Active audio devices: TV connected to OneLink Dock:SAMSUNG (High Definition Audio Device) TV connected to ThinkPad:Digital Audio (HDMI) (High Definition Audio Device) Further info:Windows 8.1 x64Intel HD 4000 graphics driver 10.18.10.3412nVidia GeForce GT740M graphics driver 9.18.13.2762 Any help would be greatly appreciated.













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Answer:No sound over HDMI when connected to OneLink Dock

hi there - i had the same problem, but i downloaded the onelink driver and restarted and now it seems to be ok www.lenovo.com/onelinkdrivers  

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Hi, I have stuggled at lot with getting new 27" Dell 16/10 screen to work with my OneLink Dock. After finding out the DVI-1 connector was the limiting the resolution by connecting the screen using HDMI directly to the Yoya it worked perfectly. ProblemNow i'm trying to put the OneLink Dock back in the loop so i only need to connect the one cable when docking. I tried to connect using a Display port cable since the dock doesnt have HDMI. And nothing happens. The screen is not getting a signal from the dock. It is a brand new cable baught for this one cause, and the screen port works. Is it a driver issue, or is there something i can do to solve this issue and get my all Lenovo setup working in the office. /RegardsHenrik

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Hi, The icon for the OneLink Dock in the tasktray is missing v 1.10.11, Windows 10 Pro. Any way to fix this. I notice this happening when I lock the screen and returning back to the desktop.?Also, from the screen capture, even though it says "ThinkPad OneLink Dock Attached!" I do not have it attached to the laptop.??

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I have a user with a ThinkPad Yoga S1 and a OneLink dock (NOT the pro version).  Periodically when she plugs it into her PC the network connectivity doesn't connect.  generally this requires reseating and restarting the computer for it to come up.  it's on the most recent firmware, though there is a bios update for the yoga.  I have 4 of these configurations all used by C-level managers at our company.  One other has reported similar issues in the past but they seem to have subsided as of late.  Are there any known issues related to this, or anyone else experiencing similar?

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My Onelink Plus dock behaves very strangely, I cannot use the Ethernet port reliably:I bought recently a Thinkpad Yoga 460 ? after my previous Thinkpad ? and an Onelink plus dock. After docking I have to disconnect and reconnect all cables from/to the dock to make the Ethernet work.After that it works great for a period, but sometimes it loses the connection. I have to unplug again all the cables and reconnect them to make it work. To the dock I attached the following: USB keyboard, mouse, external drive, DisplayPort cable (with DP to DVI adapter) and the Ethernet cable. I am using Windows 10 Pro 64 bit (ver. 1607) from a clean install. Every device in the Device Manager seems to be OK, even the ThinkPad OneLink Plus Dock Ethernet.I have the latest software and firmware.Lenovo Companion cannot find new updatesI have updated the BIOS to ver 1.46.I have also updated the Onelink plus dock firmware (Version: 2.33.000). Any idea? This way the dock is useless.

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Hi, I've just setup my new Thinkpad Yoga with OneLInk Pro dock, and connected it up to my 2 external monitors (both through the dock, one via DisplayPort, the other via DVI).  I'm not having any resolution issues (which seems to be a common problem), but most applications are slightly blurry when viewed on the external displays (but crystal clear when viewed on the Thinkpad display).  This includes all Microsoft Office programs and Chome.  The only application I've tried so far which is crystal clear on all screens is SAS. I was wondering if this is a common problem, and if so, is there an easy fix? Thanks

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Hi erveryone! I have a ThinkPad Yoga 14 (S3) (20DNS02H00) which came without preinstalled OS. I installed Windows 10 Pro with newest drivers and BIOS. The newest OnLink Dock Pro drivers and firmware is also installed. When the OnLink Dock is attached to the notebook and a network cable is connected to the Docks LAN-port the notebook hangs at the "Lenovo"-screen during boot.When booting with the attached Dock but without the network-cable connected, the Notebook boots normally. "Secure Boot" and "Lock Boot Sequence" is enabled in BIOS, also the LAN-Port is removed form Boot-Priority list. The notebook hangs right after the BIOS is finished and short before the Windows loading animation should appear.The Windows Startup logging doesn't help either, since it hangs before a logfile is even created. Anyone having an idea what is wrong?





____________________________________________________________________________________________________________Lenovo ThinkPad Yoga 14 (20DNS02H00), i5-5200U, 256GB SSD, 8GB RAM, GeForce 940M, ausgeliefert ohne OS, Windows 10 Pro 64-bit (1511) clean install & Lenovo OneLink Dock Pro mit 2x Samsung XL2370 an DVI->DVI und DP->HDMI Port.

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I recently purchased a ThinkPad Yoga with a OneLink Dock Pro. I am having one issue. When I plug the laptop into the one link I get a constant device disconnect sound over and over until I reboot. This happens most frequently when the device goes into sleep mode NOT attached to the dock and I then attach the device to the dock and wake the device up. It happens in other scenarios too but this scenario causes it almost 100% of the time. It is extremely annoying.  In addition, this scenario also causes my HDMI sound (through my Asus monitor) to not work and switching play devices in Windows 8.1 doesn't work until I reboot. Once I reboot, the annoying sound goes away and my sound devices all work. There seems to be a few one-off scenarios that cause this to happen as well but none I can pinpoint just yet. Has anyone else encountered this and is there a fix?

Answer:Issues with ThinkPad Yoga and OneLink Dock Pro - device constantly "disconnects"

Unfortunately, you are not alone.  The combination TPY with OneLink and OneLink Pro is not (yet?) a stable marriage. See, for example, this very long discussion thread (22 pages, >210 posts, 3 months, and counting...):http://forums.lenovo.com/t5/Options-Accessories/Re-OneLink-network-port-flapping/td-p/1358947 Lenovo has still (after 3 months!!) not provided a fix for this issue. In the above thread some workarounds have been posted, which seem to work for some. See Page 15 and page 22, for example. Lenovo is really dropping the ball on this one.  

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Yoga 260 could not wake up from sleeping mode when it is connected to Onelink plus dock.Yoga 260 is connected to a Onelink plus dock and one external montior is connected to the dock using DP cable. Yoga 260 goese to sleeping mode when user closes its lid, but it could not wake up when user opens its lid - there is no display on both screen. However, if we disconnect the laptop from the dock right away and open the lid, there is display on the laptop screen, further, if we connect the laptop back to the dock, both screen will have display.  We have updated drivers on the laptop and changed Onelink plus dock. But the problem is still there.  Any one had the same? thanks,

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I have the exact same equipment at home and at work and yet the resolution on my second monitor at work will not go to the 3840 x 2160 that I have at home. Both locations have:1. X1 Yoga (first gen, model number 20FQ002YUS) -- It's the same laptop that I take between home and work2. ThinkPad OneLink+ Dock (model number DU9047S1)3. Two (2) Asus monitors (model number PB287Q) that go to 3840 x 2160 max resolution, connected to the OneLink+ Dock via DiplayPort cables I've been running this configuation with NO PROBLEM at home for the past 9 months.  So I recently purchased a new OneLink+ Dock and two new monitors for my work office and while one monitor will go to 3840 x 2160, the other will not go above 1920 x 1080, UNLESS, I use a mini DisplayPort cable from the second monitor directly into the X1 Yoga (bypassing the OneLink+ Dock) HERE'S WHAT'S BAFFLING: I assumed it was the dock and so I brought the one from home to work and found I had the SAME problem, suggesting it was the second monitor.   But I exchanged the second monitor for a new one and still have the same problem.  The docks are running the most current firmware. I'll send a gift card to your favorite coffee house if you can solve this mystery.  Thanks!

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To Whom It May Concern, This has been a nightmare trying to get support for a 3-year Worldwide Warranty product that my company purchased a little over 1 year ago. The dock's DisplayPort seem to not be working properly. The monitor that is connected to it will randomly go blank. I've tried updating to the latest drivers and firmware for the dock. I tried switching monitors and switching cables. I've tried moving around USB devices to make sure it isn't interfering with operation. I've tried connecting the bare minimum to the devices and the problem persisted. I need the DisplayPort as I am running a dual monitor setup. I contacted the Customer Service line to get support. To my dismay, I was told my product was not under warranty and had to send in a copy of the invoice for my product. The support rep gave me an email address to their entitlement department and was told I will receive a response within 24-48 hours. It's been 96 hours now and no response. I try calling again to check on my status, but told the same thing and that they don't have the service case in their system. I hope some Lenovo rep can see this and provide some assistance.

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I have a simple question, Can I run 2 external monitors using the Ultrabase series 3 with the X230 docked and the lid open? My goal is to be able to see basically 3 displays. The main one would be the laptop and the other two extended monitors connected to the dock stations. One connected with VGA cable and the other with display port cable. Any help is appreciated.  Sebastiano

Answer:ThinkPad Pro Dock, ThinkPad Ultra Dock, or ThinkPad OneLink Pro Dock - External Monitors

The X230 can support this configuration from memory.

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Hi, Everyone. Got me a nice little x270 to replace my old x201.  Happy enough with the machine, but getting it connected to my accessories (monitor, keyb, mouse, ethernet) is a bit of a chore. This machine appears to have a "proper" dock port on the bottom.  Is there a compatible ultradock available for the model 20HN x270?  By proper - I mean, Not USB.  A nice dock I can simply drop the machine into when I'm at the home office.. Thanks!

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I have read a lot and tried updating the firmware - nothing works.When I put the laptop in the docking station - it does not recognize the monitar and also says AC power is not connected when it is. Help appreciated!

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So here is a new one:  I have a Yoga 910 that has had many networking issues. It appears that if I unplug the computer from my USB-C dock (the dock still has power), the dock network connection freezes my router. This is repeatable, and annoying. As soon as I powered down the dock (by unplugging it), the router starts working. I am using an ASUS RT-AC5300 "mother of all routers" (when I bought it), and it has been rock solid until I started with my new Yoga. It is running the latest firmware, and I have updated the firmware on the dock as well. Ideas?

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I have Thinkpad Yoga 460(20EL). I bought OneLink docking station model DU9026S1 however I could not use it as the connecter is bigger (or different) from the slot in the laptop. Searched a lot but could not understand why this happened. Any help to propose the suitable docking or if there is a an adaptor?

Answer:Yoga 460 with OneLink+ Dock

Hi SeniorJ,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding Docking station for Yoga 460 20EL
The dock which you have bought is ThinkPad OneLink Dock which is not compatible with your system
 
SeniorJ wrote:
I have Thinkpad Yoga 460(20EL). I bought OneLink docking station model DU9026S1 however I could not use it as the connecter is bigger (or different) from the slot in the laptop. Searched a lot but could not understand why this happened. Any help to propose the suitable docking or if there is a an adaptor?

Unfortunately, your system has OneLink+ dock connector and the dock which you have to use is ThinkPad OneLink+ Dock (40A40090SA)
And there is no such Adapter/cable to convert OneLink+dock - OneLink Dock.
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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We got about 5 Yoga 460s brand new with OneLink+ dock systems.  All of them have been updated with their respective updates in regards to BIOS, Firmware for Dock and Network drivers.  We are having a problem with ethernet adapter (when docked) dropping connections for about 1 second (causing Windows Explorer to say we disconnected from network drives). I can't see any "icons" drop (for network connectivity in notification center of the bottom right).  All are running Windows 10 with latest updates.  Pressing "ok" reconnects instantly but this is becoming a very annoying problem with people have to do this 6 times a day.   Lenovo machines plugged up before these docks and Yogas (T540s and T460s) in their own respective docks didn't have one issue.  Nothing on the network switch is indicating a dropped connection (managed switch put into logging mode).  We have turned off all power management of the network driver (allowed to sleep and "green" switching) to no avail.  This seems like a USB3.0 problem and we can't seem to figure it out.  Even without ANY external displays attached we get disconnects about 6 times a day (in 8 hour work day). 

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We got about 5 Yoga 460s brand new with OneLink+ dock systems.  All of them have been updated with their respective updates in regards to BIOS, Firmware for Dock and Network drivers.  We are having a problem with ethernet adapter (when docked) dropping connections for about 1 second (causing Windows Explorer to say we disconnected from network drives). I can't see any "icons" drop (for network connectivity in notification center of the bottom right).  All are running Windows 10 with latest updates.  Pressing "ok" reconnects instantly but this is becoming a very annoying problem with people have to do this 6 times a day.   Lenovo machines plugged up before these docks and Yogas (T540s and T460s) in their own respective docks didn't have one issue.  Nothing on the network switch is indicating a dropped connection (managed switch put into logging mode).  We have turned off all power management of the network driver (allowed to sleep and "green" switching) to no avail.  This seems like a USB3.0 problem and we can't seem to figure it out.  Even without ANY external displays attached we get disconnects about 6 times a day (in 8 hour work day). 

Answer:Yoga 460 with OneLink+ Dock

Nobody? Not even OneLink+ issues?

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Hi! When my E531 is connected to Onelink Dock Pro and the lid is closed, at least 50% of times it won't boot up. When I open the lid, either there is a boot screen or the screen is blank. Usually when I hold the power button for a few seconds and then try again, computer boots normally. For me it seems this is some kind of a BIOS issue because Windows is not booted yet. Sometimes the problem occurs when the lid is open too. Without the dock the computer functions properly. At first i had a BIOS version 1.23 (which I didn't found on the internet btw) and then tried to fix a problem by downgrading to 1.22. I also changed several BIOS options reagarding the booting process. No help on this matter. It's pretty annoying problem because I have the computer on a shelf where the lid cannot be opened. I'd really appreciate help on this matter because I bought the dock and computer because of quality and ease of use .













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Answer:E531 won't boot when connected to OneLink Dock Pro (lid closed)

Lifting the thread up. Can you help me with this problem?

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Hello all I have an odd issue when I have a monitor connected to my Onelink + docking station (Display Port) - it slows/drop the internet connection. If I connect the monitor in one the display ports of the Onelink+ the internet / connection is very slow or it is lost.The wireless shows always a strong signal in Windows 10 but it cannot connect outside (yellow triangle) or the internet is very slow. I ran a speed test with the monitor connected via the docking and directly in the laptop (HDMI) and the difference in speed is significant (almost factor 7 in download and factor 2 to 3 in upload).  I can't determine exactly when this happened because in the same week was the update for Windows 1709 (Fall creator update) and several ThinkPad drivers update (bios, video, etc. - including the driver for the Onelink+). I tried to revert the Onelink+ driver to the old one but it had no effect. Sometimes the connection seems good for few minutes but studently it drops. It took me really a while (and several re-install of the WIFI drivers) to figure out that this was happening due to the external monitor connected to the Onelink.  I had simply luck to realize that the connection was stable if the dock was not connected. The problem can be replicated and I tested the connection with another DP cable, having the same problem. It seems to be related to a drive issue after one of the updates but everything looks normal in the ... Read more

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Hello,S540 / OS W10 / Bios 1.66 / actual driver for dock on s540 / actual firmware on the dock  but message unload accu during power connected - and unload is ongoing ?test on a s540 with W7 works fine - accu will oadedso i have no idea what can i do?rgds Dieter

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Task Manager is showing ThinkPad OneLink Dock Management (32 bit) using about a third of the cpu at the moment. I don't use a dock -- the machine doesn't have any peripherals plugged in. The machine is an X1 Yoga running the current version of Windows 20. I haven't seen this before -- does anyone have an idea of what might be going on? 

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I am unable to use Intel AMT via the OneLink+ dock.  I can remotely access the same device through wireless but not through the ethernet connector on the dock. When viewing the network information through Intel Management and Security Status it shows as the link being down and the MAC address is different than teh one I see listed for the doc. When I look in Win10 I see the ethernet adapter listed for the dock but I also see an ethernet2 listed as Intel Ethernet Connection I219-LM with the matching MAC address for the adapter showing in Intel Management and Security Status. Trying to contact support got me now where but a run around. Am I missing something or did we pay for vPro features I cannot use when docked?

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I recently bought a X1 Yoga as a personal laptop to compliment my Gen 3 X1 Carbon. I istakenly thought the onelink dock would be indentical, only to find they use different ports. From what I can tell, Lenovo does not sell a converter cord. Has anyone run into this issue? Am I stuck having two docks on my desk or should I just convert to a generic USB doc (non-Lenovo)?

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Hello. I would like to resolve my problem with my E540 with OneLink Dock Pro.  When dock is connected to my notebook and I press power button, backlight of display lights up, but display stays black, no lenovo logo, nothing... Sometimes it shows logo but it freezes on this logo too. When I disconnect dock, notebook boots up normally. I tryed to disconnect monitor, keyboard and mouse from dock too, but it has no effect. This "freezing" seems to be happening only when dock is connected. On charger notebook boots up normally. And last note, this is happening only on "cold" start, restart works normaly. Problems started just after flashing new firmware to dock (v. 2.30) and BIOS update (v. 2.23). I do not know what made this problems, because I was doing these updates together. Thanks for any answer...

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Hello. I would like to resolve my problem with my E540 with OneLink Dock Pro.  When dock is connected to my notebook and I press power button, backlight of display lights up, but display stays black, no lenovo logo, nothing... Sometimes it shows logo but it freezes on this logo too. When I disconnect dock, notebook boots up normally. I tryed to disconnect monitor, keyboard and mouse from dock too, but it has no effect. This "freezing" seems to be happening only when dock is connected. On charger notebook boots up normally. And last note, this is happening only on "cold" start, restart works normaly. Problems started just after flashing new firmware to dock (v. 2.30) and BIOS update (v. 2.23). I do not know what made this problems, because I was doing these updates together. Thanks for any answer...

Answer:ThinkPad E540 with OneLink Dock Pro

I have the same problems with Onelink+ and X1 Carbon 2016.Hope it will be solved.

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The problem at hand is well described by another user: http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=181294 The problem was mentioned here, some three weeks ago: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/tp02_en/message-id/74532#M74532 As of February 20, 2017, the problem still persists. Not just with one single installation, but at two different locations using different OneLink+ docking units. Problem applies to a brand-new (Jan 2017) ThinkPad X1 Carbon (type 20FB) hooked up to a OneLink+ Dock (part # 40A40090EU). Running Win10 Pro/64. I've got two OneLink+ units, both yield the same result. The laptop will boot just fine when it is not connected to the dock, but when docked, it will not boot past the screen which says "press enter to access BIOS (...)" when the network cable is plugged into the docking station.  It boots just fine when the network cable is not plugged into the rear of the docking station. There's nothing special with the network or cable (works well with a myriad of other laptops) and the ThinkPad in question has the latest & greatest drivers installed. If a docked boot has already taken place, plugging the ethernet cable into the dock works just fine.  In essence, the problem exists only when the ethernet cable is plugged in during boot.  Can someone from Lenovo please get in touch? There seems to be no other option to get in touch with Lenovo support. No, don't ask me to cal... Read more

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The problem at hand is well described by another user: http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=181294 Problem applies to a brand-new (Jan 2017) ThinkPad X1 Carbon (type 20FB) hooked up to a OneLink+ Dock (part # 40A40090EU). Running Win10 Pro/64. I've got two OneLink+ units, both yield the same result. The laptop will boot just fine when it is not connected to the dock, but when docked, it will not boot past the screen which says "press enter to access BIOS (...)" when the network cable is plugged into the docking station.  It boots just fine when the network cable is not plugged into the rear of the docking station. There's nothing special with the network or cable (works well with a myriad of other laptops) and the ThinkPad in question has the latest & greatest drivers installed. If a docked boot has already taken place, plugging the ethernet cable into the dock works just fine.  In essence, the problem exists only when the ethernet cable is plugged in during boot.  Does anyone know of a fix?

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I recently bought a Lenovo Thinkpad Yoga 14 (with the nVidia 840m graphics card) and the professional onelink docking station.I use DVI from the docking station to my computer screen and a display port -> HDMI to get sound to my surround receiver, but it is not working 100%.I am only able to get stereo sound to my surround receiver for some reason. I have looked through the settings for both Intel graphics and nVidia (I don't know whether the Intel or the nVidia graphics card does the audio processing), but I have found no way to enable surround sound.When I go to the sound settings in Windows 8 and click "configure" I can choose between severel audio setups from a list (stereo, quadraphonic, 5.1 surround etc.) but it is only when I choose stereo that I get any sound to my receiver at all.How do I fix this so I can get surround sound?Thank you for your help.

Answer:Thinkpad Yoga 14 dock - no surround sound through display port

Is there any way to fix this?

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I have two laptops.  A Thinkpad and a Yoga 2 Pro.  I have the thinkpad connected to my peripherals through the onelink pro dock and it works great.  I can charge, display audio on a monitor, connect to the wired network.  I bought a USB to USB cable so that I could plug in my Yoga 2 Pro also since one of the USB's on the front of the dock charges.  I get no signal indicating that there is any connection.  I've looked up in the onelink user manual and it does not list the Yoga 2 pro as a compatible device.  I'm hoping that someone out that has found a way to make it work so that I don't need a different dock.  Any ideas?

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I have recently purchased a X1 Yoga and OneLink + Dock.  All seemed fine at first, but a couple of weeks in, computer stopped charging with the dock and I lost my wired ethernet connection through the dock.  Got "network cable unplugged" message in network center.  I updated everything I had (drivers, firmware, etc) on both the pc and the dock.  Charging issue seems to be fixed, but still no ethernet.  I am getting a unknown USB error(set address failed) in device manager.  I can plug in the ethernet directly to the pc through a USB dongle and works great, but nothing through the dock. Any help would be greatly appreciated.   I have X1 Yoga (Type 20FQ, 20FR) Laptop (ThinkPad) Windows 10 pro   

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Hello there, I like Onelink+ dock very much, but there is an annoying bug. I set up my monitor to turn off in 15 minutes. However, after 15 minutes the monitor keeps blanking or blinking and never turns off. If I connect the cable directly to my laptop, everything works perfectly. I have installed most up-to-date drivers and firmware, FYI. Do you have any solution or idea regarding how to fix it? Many thanks.

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My IT guy had two external monitors connected to the dock via the displayport and DVI and the Yoga screen itself was still functional. Is it possible to add a third external monitor somehow?A) Can I plug-in one additional external monitor via the mini hdmi on the Yoga?B) Daisy chain 3 off of the displayport on the dock?C) Use a Displayport to 2x DVI adapter and connect two that way and a third to the existing DVI? I am fine if the Yoga screen itself is rendered nonfunctional if I have three external monitors connected. Any other limitations I should be aware of (ie. what wil the resolution be limited to on each)?  Thank you!

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Hi, I have a ThinkPad Yoga S1 and a OneLink Pro Dock. My S1 has a Display Port Output and a Mini-HDMI output.The Dock has a Display Port Output and a DVI Output - it blocks the Display Port on the notebook itself. From the manuals I found the following: The Notebook supports:Your computer can support a maximum video resolution of up to 1920x1080 (with an external monitor connected to the mini HDMI connector) The Dock supports:  DisplayPort with maximum resolution 2560x1600*DVI-I with maximum 1920x1200 resolution and DVI to VGA adapter included in the box* Maximum resolution of 1920 x 1200 supported if second monitor is attached to DVI output. See: https://support.lenovo.com/gt/en/solutions/pd029981 Question 1: Did I get this right, that the max. resolution on the mini-HDMI is 1920x1080 if the Display Port is not used?Question 2: If Question 1 is true, what happens if I use the Display Port (without dock)?Question 3: What's the max. resolution for my DP without the mini-HDMI connected and with it being connected?Question 4: What version is the DP?Question 5: Why can't I use the mini-HDMI if I'm already using DVI on the dock?Question 6: Could I use the DP on the dock + the mini-HDMI on my Yoga?Question 7: Is there a way to connect 2 external monitors and having a resultion better than 1920x1080 at least one?Question 8: If Question 7 is true, is there the same possibility for 2 monitors? I really hope you can answer me this. Did ... Read more

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Hello Community, I have a new Yoga 260 with Win7 Enterprise x64.The issue I am having is the ethernet is not being recognized while the Onelink+ dock is plugged in. I have tried another dock and same results. I also have a separate ethernet adapter which I can use but plugs into the same port as the dock. When the ethernet adapter is plugged in I am able to use ethernet. So, the problem only exists when plugged into the dock. I looked through the BIOS but didn't see too much in the way of USB configuration changes. Also, in device manager the Onelink+ dock has a yeild sign and says cannot find the driver. I have tried to install the driver from OEM and it says the driver is already up to date. If anyone needs more info please let me know. Any help would earn you 1000 internets?

























device manageer plus driver install.PNG ?110 KB

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Hello Community, I have a new Yoga 260 with Win7 Enterprise x64.The issue I am having is the ethernet is not being recognized while the Onelink+ dock is plugged in. I have tried another dock and same results. I also have a separate ethernet adapter which I can use but plugs into the same port as the dock. When the ethernet adapter is plugged in I am able to use ethernet. So, the problem only exists when plugged into the dock. I looked through the BIOS but didn't see too much in the way of USB configuration changes. Also, in device manager the Onelink+ dock has a yeild sign and says cannot find the driver. I have tried to install the driver from OEM and it says the driver is already up to date. If anyone needs more info please let me know. Any help would earn you 1000 internets?

























device manageer plus driver install.PNG ?110 KB

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Hello,I have laptotp X1 Carbon - 20BS connected to LAN via Thinkpad Onelink Pro Docks (FW 2.24.000)I am not able to wake up laptop via LAN.When I connect laptop directy to LAN I am able to wake up it. Does it mean that wake up is not supported on ThinkPad OneLink pro Dock ?  Thank YouJaromir

Answer:ThinkPad OneLink Pro Dock - Wake on LAN do not work

how do you get the Thinkpad Onelink Pro Docks (FW 2.24.000)info?

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We have 10+ Lenovo Thinkpad E560's in the company that will not boot with dock attached. I have updated the dock software, the bios, all windows updates are installed. I have check the event logs and there is nothing there indicating an error. I have gone through the BIOS settings to change boot order to HDD first instead of PXE. All Laptops are running Windows 10 64bit. 

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I have a Thinkpad OneLink Pro Dock (DU9033S1 with firmware version 2.21.000) connected to a Lenovo X1 Carbon laptop running Windows 7 (ThinkPad OneLink Pro Dock Driver version 1.08.29). To the DP++ output of the docking station have I connected a Kramer DP to HDMI adapter and a homemade breakout cable (so I can connect to the DDC lines, HPD, DDC 5V power and CEC) to a Benq G2400W monitor. To the DDC-lines on the breakout cable have I connected a Total Phase Beagle I2C analyzer. As you can see from the I2C data I have captured and copied to the next post, are there several issues with this docking related to "High-Definition Multimedia Interface Specification Version 1.3a" chapter 8.5. I have not analyzed the DVI-output, but you should probably verify that it works according to the spec as well. The HDMI output on the laptop seems to work fine. I hope you can forward this to the developers who are responsible for the firmware on the docking so they can fix it. Please tell me when you have a new firmware version where this is fixed! Regards,Mats Randgaard

Answer:Thinkpad OneLink Pro Dock is not HDMI compliant

I2C capture part 1:m:s.ms.usLenghtS/PAddressRecordData0:00.000.000   Capture started[Mon 27 Oct 2014 10:57:33 AM CET]    CommentLenovo X1 Carbon with ThinkPad OneLink Pro Dock. DP output from docking station connected to HDMI input on Benq G2400W monitor through a Kramer DP to HDMI adapter.    CommentDisconnect cable    BUGExpects no activity on the DDC lines, but:4:30.476.3520 BSP50*Write Transaction 4:30.487.4900 BSP50*Write Transaction 4:30.498.6270 BSP50*Write Transaction     CommentConnect cable5:02.716.2640 BS30*Write Transaction 5:02.716.3181 BS50Write Transaction05:02.716.415128 BSP50Read Transaction00 FF FF FF FF FF FF 00 09 D1 0A 78 45 54 00 00 2A 11 01 03 80 34 20 78 2E C5 C4 A3 57 4A 9C 23 12 4F 52 A5 6B 80 71 00 81 00 95 00 81 80 B3 00 A9 40 D1 00 01 01 28 3C 80 A0 70 B0 23 40 30 20 36 00 07 44 21 00 00 1A 00 00 00 FF 00 45 41 37 30 35 32 36 32 53 4C 30 0A 20 00 00 00 FD 00 32 55 1F 5E 11 00 0A 20 20 20 20 20 20 00 00 00 FC 00 42 65 6E 51 20 47 32 34 30 30 57 0A 20 01 DE*5:02.721.9340 BS30*Write Transaction 5:02.721.9881 BS50Write Transaction805:02.722.085128 BSP50Read Transaction02 03 17 B1 47 04 90 03 01 85 07 00 67 03 0C 00 10 00 00 83 00 00 00 01 1D 00 72 51 D0 1E 20 6E 28 55 00 C4 8E 21 00 00 1F 01 1D 80 18 71 1C 16 20 58 2C 25 00 C4 8E 21 00 00 9E 8C 0A D0 8A 20 E0 2D 10 10 3E 96 00 C4 8E 21 00 00 19 02 3A 80 18 71 38 2D 40 58 2C 45 00 C4 ... Read more

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I have a ThinkPad X1 Carbon 20BT for work and I use a OneLink Pro Dock in both the office and at my home office for the work laptop. I also have a ThinkPad X1 Carbon 3444 (Gen1) that is my personal laptop. How can I connect my personal X1 3444 to the OneLink Pro dock so I can also use the large monitor, keyboard and mouse at home? The plug on the OneLink Pro is too large for the X1 3444. Is there an adapter or a way to connect via USB to connect to my peripherals?

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Hi, My setup is a Carbon X1 4th gen and a LENOVO ThinkPad OneLink + Dock. I want to buy two monitors to connect to my dock's Display Ports, what is the maximum resolution that I can get out of them? Regards,

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Hi Guys! We got 6 Thinkpad E550, all with OneLink Pro Docks.All of them are connected with one or two external Monitors (only DP or DVI).From time to time the Monitors starts flickering/blinking black. Its not reproducable. I've already patched all drivers and firmwares. OS was Windows 7 (64) and is now Windows 10 (64). Problems still exists - ON ALL SIX DEVICES, different monitors, cables ect..Actual firmware seem to fix exactly this problem on x1 carbon notebooks:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/options/tp_onelink_pro_dock_fw.txtPlease release a firmware with fix for E550! 

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Hi, I have a ThinkPad Edge E531 that I am experiencing issues with whilst the OneLink docking station is plugged in.- the laptop will not wake from sleep mode. Hibernation seems to work better, but waking the computer from sleep the screen goes black and the computer is stuck in some weird idle mode where nothing happens- when booting the computer the above happens, the computer is stuck idling and won't boot up properly until I force shut down and unplug the docking station- sometimes when booting the computer the OneLink docking station will not be found. I have to either a) unplug and plug in until it works or b) restart the computer and hope it works Is anyone else experiencing the same issues?I am running the computer on Windows 10. TL;DRNon-functioning booting/waking up from sleep whilst OneLink is plugged in, and sometimes OneLink not recognized at all. Highly annoying. Thanks,goose

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Hardware:Thinkpad E55024" LG & BenQ Monitor (same error) (1920x1080 but error also on all other resolutions)ThinkPad OneLink Dock with: Keyboard, Mouse, LAN, AC, DVI-to-HDMI Adapter for DVI cable Scenario:Hello everyone, I've been working at the IT-department of a hospital and some of the workers are gettings E550 ThinkPads hooked up to Docking stations so that they can easily plug it off when they need to take it somewhere.They run with 24" LG Monitors and ideally you'd just turn on the ThinkPad via the Docking Station and have everything ready in just about a minute. Error:However it doesn't work out that smoothly. We've hooked up two different E550 ThinkPads with two different OneLink Docks on to two different monitors, both of them showing the same errors.A LOT of graphic changes result in the same error message.LG: "Out of range, 40.4kHz, something Hz" (also went to 40,6kHz, not steady numbers)BenQ: "Out of range" When does it happen? A lot of times. When I change graphic options (primary screen, resolutions, dual screen mode, etc), when I reboot, even when I accessed the device manager once.The worst thing is the rebooting though, everything else I got sorted out to the point where a normal user wouldn't really trigger that. However I cannot expect the workers to deal with that every time they wanna open up their workplace. I see the screen up to the point where it says "Windows is loading", I see the icon move and as soon as it finishes - b... Read more

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Hi, I have issues with onelink pro dock.  My NTB: latest drivers and bios 1.6. And also have an lastest drivers for dock.In BIOS i set USB 3.0 ENABLED. 1. first I have issue with LAN network on dock. Sometimes works sometimes not. In system manager if LAN not work I see: some "unknown device USB"2. So I read about update fiwmware of dock. I donwloaded fwdphb01.exe witch bring dock fw to ver2.17.000. Network flaping didnt change and my external displays stop working .3. I tried to update with fwdphb02.exe to fw 2.21.000. No change and sound from dock stop work. 4. I want to update again to newer firmware by fwdphb03.exe. But this dont work. For a sec it shows some box and dissapears. 5. If I download latest fw update tp_onelink_pro_dock_fw.exe it wont update bycause this error "read back chip information failed". So now network still work or not work. External display I see in resolution change but when I set display to extend it give me no change. So cant use them.  Can any one give me an advice! Thanks a lot!













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Answer:Thinkpad S540 and OneLink Pro Dock issues

Were you able to solve that problem?I have exactly the same issues ...

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Hello. I've recently encountered some memory problem. ThinkPad Onelink Dock Management uses 1,5GB RAM. Windows shows also error statement that there is not enought memory. Please help.

Answer:ThinkPad Onelink Dock Management problem

Dzie? dobry!
 
I do recall seeing other reports of this issue, e.g. Thinkpad Yoga OneLink Dock Management - a whopping 331 to 821 Mb memory usage! but I couldn't find any solution. I have this dock as well but have never experienced this situation.
 
All I can suggest is to ensure you have the latest software version installed, v10829 4 Aug 2014.

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Hi. I have an older external monitor with touch screen functionality that works over USB. Whenever the USB is connected to the OneLink+ dock, my X1 Yoga gets stuck at the "Lenovo" splash screen on red background and doesn't proceed to boot. Booting and the touch screen both work fine when I plug in either the USB or the whole dock after boot. I know other users have had this issue, but it seems upgrading the firmware fixed it for them, which didn't work for me (firmware V2.33.000). Anything else I could try?

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Hi. I have an older external monitor with touch screen functionality that works over USB. Whenever the USB is connected to the OneLink+ dock, my X1 Yoga gets stuck at the "Lenovo" splash screen on red background and doesn't proceed to boot. Booting and the touch screen both work fine when I plug in either the USB or the whole dock after boot. I know other users have had this issue, but it seems upgrading the firmware fixed it for them, which didn't work for me (firmware V2.33.000). Anything else I could try?

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Hi guys,kind of since using Windows 10 on our machines - Lenovo X1 Carbon (3rd gen) / X1 Yoga together with Onelink dock with 2 screens, whenever computer turn off the screens after timeout set in advanced power management (see picture bellow) and it is waked up by keyboard, when loged back to windows all windows are on the default screen, no matter on which screen it was before.It is anoying and so far we did not find any solution except you set some high value for timeout for turning screens off ... but it is not good way to have screens on all the time ...Any ideas?(all drivers updated, dock firmware is latest) 

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Hey All, Windows 10 on a Yoga 12, connected to a Onelink Pro Dock.  When the device is off the dock, it plays the sound through the laptop speakers, without a problem.When the device is plugged into the dock, it plays the sound through the laptop speakers, still. If we go into Sound Properties, and change the default device to the Onelink Dock, it does not seem to effect where it plays sounds from. ....HOWEVER, it will play the windows sounds through the speakers, but will continue to play any other sound (VLC/Youtube etc) through the laptop speakers. In Windows, it shows both devices as working, and functioning. If i disable the laptop speakers, and just leave the onelink dock speakers. It doesn't seem to correct the issue. Any thoughts? Anyone else having issues? Thanks,Isaiah

Answer:Yoga 12, Onelink Pro Dock, Audio Switching Issues

I recall one time where the sound was definitely not coming from where it should have been coming, but I don't run into this with any regularity. I recall at the time that I was not able to mute the sound, because the volume control was controlling one device, whereas the sound was coming from another. This was with Windows 10, a TP Yoga 12, and the OneLink Pro dock. 

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About a week ago I received my X1 Yoga (OLED; Type 20FQ, 20FR) and the OneLink+ dock (with 2 Displayports). I have 2 Dell P2715Q UHD (technically UHD but putting 4k here as a search term) monitors on my desk, with displayport and HDMI input options. Drivers on the laptop are up to date (as of 22-Jul-2016) with Windows 10. So, for those curious, these are the resolutions I can acheive. Via OneLink+ dock:1 UHD screen (via Displayport on dock; Displayport and HDMI on laptop are disabled) + laptop display (WQHD)No matter what I try, I can't get both UHD screens running at the same time, from the Displayports on the dock. This seem to be because the ports detect both screens as UHD and simply disable display to one of them. (I can 'see' the screen in the display settings, it's just I can only turn on one at a time.) Note a Displayport-to-HDMI adapter in one of the OneLink+ ports works but does not change the number of screens situation. From the laptop directly:2 UHD and internal display (WQHD) work fine - i.e. all 3 screens at native resolution.Note the Intel driver shows the UHD via Displayport as 60p and the UHD via HDMI as 29p, which works well for me. (If I set the HDMI to 30p it sets the UHD to 59p... go figure.) Internal WQHD shows as 60p. So... given the OneLink+ dock seems to disable funcionality of the inbuilt graphics chipset, I've reverted back to plugging my screens into the laptop directly (and a USB hub for 'things' and ethernet). Effectively, fo... Read more

Answer:X1 Yoga OLED dual UHD 4k support and onelink+ dock

Note I really like the X1 Yoga OLED - all my business laptop needs (light, high res, digital ink, 4G) in one package!

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I'm unable to get my X1 Yoga to detect external monitors when plugged into the OneLink+ dock. This started occuring when my computer upgraded to the creators update. I thought I found a thread of others with the same issue (linked below), but it turns out I was waiting for a fix that didn't apply to me. I'm super frustrated right now. Stuff I've tried so far.1. Updated all drivers using Lenovo Service Bridge (even optional drivers)2. Installed the Fall Creators update preview (after being told it would fix the issue)3. Completely reinstalled Windows4. A Single VGA monitor5. A Single Display Port Monitor6. 6 different cables At this point I'm convinced there's an issue with the dock. There's a firmware update available for it, but you can't install it unless it is actively connected to a monitor (go figure).  When attempting to install, I get the code 255 "Can't connect to Synaptics VMMxxxx DP hub IC" If anyone has any sugestions, I'd greatly appreciate it. It used to work perfectly, then about the time I installed the creators update it started getting flaky, now I can't get it to work at all. Previous thread I was following. Note that I'm linking to a post where they show the dock working (annoying).https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Windows-10-creator-update-breaks-Lenovo-...

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I have a Think Pad S1 yoga running windows 10 and an external monitor connected to it via the lenovo one link dock. Both screens fick on and off making it difficult to work. This also happened when I was using this machine with Win 8.1 Any ideas would be greatly appreciated

Answer:TP S1 yoga windows 10 onelink dock screen flapping

Hi
 
Can you please specify the full model number of your TP S1 and the part number of the One Link dock?.
 
There had been some other issues with One Link and there was a post about updating the firmware of it.
Is it OneLink Pro Dock ?
 
It can also be interesting if you check the specs of the external monitor, just in case you are using the wrong resolution.
 
Regards

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Hardware:Thinkpad E55024" LG & BenQ Monitor (same error) (1920x1080 but error also on all other resolutions)ThinkPad OneLink Dock with: Keyboard, Mouse, LAN, AC, DVI-to-HDMI Adapter for DVI cable Scenario:Hello everyone, I've been working at the IT-department of a hospital and some of the workers are gettings E550 ThinkPads hooked up to Docking stations so that they can easily plug it off when they need to take it somewhere.They run with 24" LG Monitors and ideally you'd just turn on the ThinkPad via the Docking Station and have everything ready in just about a minute. Error:However it doesn't work out that smoothly. We've hooked up two different E550 ThinkPads with two different OneLink Docks on to two different monitors, both of them showing the same errors.A LOT of graphic changes result in the same error message.LG: "Out of range, 40.4kHz, something Hz" (also went to 40,6kHz, not steady numbers)BenQ: "Out of range" When does it happen? A lot of times. When I change graphic options (primary screen, resolutions, dual screen mode, etc), when I reboot, even when I accessed the device manager once.The worst thing is the rebooting though, everything else I got sorted out to the point where a normal user wouldn't really trigger that. However I cannot expect the workers to deal with that every time they wanna open up their workplace. I see the screen up to the point where it says "Windows is loading", I see the icon move and as soon as it finishes - b... Read more

Answer:Thinkpad E550 not booting from OneLink Dock with closed lid

Hello again! Addition: It seems to work with a 19" Hanns.G HW191 screen. Even on higher resolutions (1440x900) used than with the 24" BenQ (tried pretty much every resolution possible), so maybe it's just compatibility with the screen or maximum possible screen size? LG AND BenQ however? Seems weird to me.The 19" is, just like the others were, plugged in via DVI with an HDMI adapter. Any ideas so far? Otherwise we'll have to work with 19" screens, even though it's not very favorable. Best regards,Hypo~

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Hello! I've just got new ThinkPad OneLink Pro Dock station and connected it to my monitors (2 x ViewSonic VA2246M-LED 22"): first via DisplayPort to DVI cable;second via DVI to DVI cable;The one connected via DisplayPort works well. Another one connected via DVI-DVI cable doesn't get any signal from Dock Station.Even if I unplug DisplayPort cable, the second monitor is still black. My laptop is Lenovo ThinkPad X1 Carbon 3rd. I've updated Dock Station's firmware to the latest one from Lenovo website and I did the same for Intel Graphics driver.Still nothing. Need help, guys.

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Hi Guys! We got 6 Thinkpad E550, all with OneLink Pro Docks.All of them are connected with one or two external Monitors (only DP or DVI).From time to time the Monitors starts flickering/blinking black. Its not reproducable. I've already patched all drivers and firmwares. OS was Windows 7 (64) and is now Windows 10 (64). Problems still exists - ON ALL SIX DEVICES, different monitors, cables ect..Actual firmware seem to fix exactly this problem on x1 carbon notebooks:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/options/tp_onelink_pro_dock_fw.txtPlease release a firmware with fix for E550! 

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HiI just received my ThinkPad OneLink Pro Dock, and connected to my X1 Carbon 20A7. I am attaching the following device to the dock station 1- HP printer2- LAN cable3- 2nd monitor using DVI Cable4- 90W lenovo adapter my problem is that I am unable to get enough power to recharge the laptopI got 2 notification First one:you don't have enough power to recharge your laptop Second oneAC power is detached from your docking station please let me know what is the solution to fix this issue. many thanksJalal Aldamani    

Answer:X1 Carbon 20A7 not charging using 90W thinkpad onelink pro dock

wait doesent' the docking station come with own power supply? if so then use that and not the laptop one since i'm quite sure it comes with own AC adapter so it can handle charge of laptop and powering the dock.

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Hi all,Just bought an Thinkpad S540/Windows 8.1 with a Onelink Pro docking station. When connecting the laptop though the docking station, random touches appear sometimes on my external screen, partially taking over control. Making my combination Thinkpad S540 Onelink Pro totally unusable. I updated al drivers, installed all Windows 8.1 updates - to no avail. The problem seems only to occur if the lid of the laptop is closed but not if it is open. Grateful for any help,Carsten

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We have 10+ Lenovo Thinkpad E560's in the company that will not boot with dock attached. I have updated the dock software, the bios, all windows updates are installed. I have check the event logs and there is nothing there indicating an error. I have gone through the BIOS settings to change boot order to HDD first instead of PXE. All Laptops are running Windows 10 64bit. 

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Hi there, I have an E450 with Windows 7 64-bit Professional, Enabled and Activated TPM on the BIOS, Enabled BitLocker and waited for encryption to complete.  Few restarts and all working fine. I have installed the latest drivers and firmware for the OneLink Pro, as of today 8/20/2015, from the support website. When I connect the OneLink Pro all works fine, NIC, Video, USB, but then when I restart the machine BitLocker kicks in asking for the Password as if the hardware had changed.  Once enter the password it boots into Windows fine but after each restart it will ask again.  Until you disconnect the docking station then following restart is ok no prompt. I've tried some recommendations like suspending and resuming BitLocker while the docking station is connected and it works, after a restart no prompt for password, but when you disconnect the docking and restart it prompt for the password again and again until you connect the docking or suspend/resume bitlocker. Now, I have an exact configuration with a X1 Carbon 3rd generation, doing exactly the same steps and at the end with the OneLink Pro connected or not when restarting it does not prompt for BitLocker password. Finally, we tested the E450 with the older USB 3.0 DOCK and it worked just fine, connected/restart no BitLocker, disconnected/restart no BitLocker. I was on the phone with Lenovo support for 1 hour and 30 minutes, they kept transfering me from the Hardware dept to... Read more

Answer:Thinkpad E450, OneLink Pro Dock and BitLocker issues

Well ends up the Supervisor that I talked to and was suppose to talk to another supervisor in another department is just a coward, he just transfer the call to a technician and left, not even apologizing for his incompetency, unbelievable! What a horrible support!

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Hi Everyone, I am using a Lenovo ThinkPad Yoga 14 (20DM-CT01WWS) with a ThinkPad OneLink Pro Dock. Up until today the dock / laptop have been working fine with two external, Dell UltraSharp, monitors. In fact my current configuration has been flawless for about 3 months. However today when I started my laptop I noticed that neither external monitor would start up.  I am using the ThinkPad software version 1.08.36, on a Windows 10 Computer. Any help with getting my external monitors working again would be great. Kind Regards, David

Answer:Yoga / OneLink dock no longer able to detect external monitors?

Hi
 
Checking some of the forum comments about OneLink Pro dock, maybe I can suggest some things.
 
- You are using the latest drivers of the Onelink Pro, but also check the firmware update.
https://support.lenovo.com/us/en/documents/pd029981
 
- Some users had found that sometimes testing other cables, or adapters can work with some issues with the display. Maybe if you have some other cables you can give it a try.
 
- I'm just reading that the TP Yoga 14 had a BIOS update to support OneLink (since version 1.18). Maybe it can help to check your TP Bios version and update the latest one.
 
This are just some thoughts.
 
Regards

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Hi. When I either connect my X1 Yoga after boot to the Onelink+ Dock OR connect before and boot with open Yoga and close it afterwards, it sets the correct screen resolution on my external monitor automatically. When it boots closed and with connected dock, the resolution is so wrong texts on screen are infact indecipherable which makes it very hard and annoying to find the correct setting. Is there a way to fix the screen resolution whenever the dock is connected? I use VGA at the moment to connect the monitor to the dock, but will soon buy a DisplayPort-to-HDMI-cable.

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Hi. When I either connect my X1 Yoga after boot to the Onelink+ Dock OR connect before and boot with open Yoga and close it afterwards, it sets the correct screen resolution on my external monitor automatically. When it boots closed and with connected dock, the resolution is so wrong texts on screen are infact indecipherable which makes it very hard and annoying to find the correct setting. Is there a way to fix the screen resolution whenever the dock is connected? I use VGA at the moment to connect the monitor to the dock, but will soon buy a DisplayPort-to-HDMI-cable.

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