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Windows 10 killed my Thinkpad Yoga 14's keyboard

Question: Windows 10 killed my Thinkpad Yoga 14's keyboard

I updated to Windows 10 last night on my brand new TPY 14 and afterwards the keyboard, trackpad and trackpoint don't work. In fact, as far as I can tell, only the function key works -- at least, turning on the keyboard backlight (fn-space) does. I've tried updating drivers but it says it's up to date. The Device Manager says the keyboard is working fine but it says that "Thinkpad UltraNav" cannot start (code 10), with this explanation: "Insufficient system resources exist to complete the API". Can anyone give my any suggestions on this? It's pretty frustrating to have the keyboard die less than a day after buying the computer.

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Answer: Windows 10 killed my Thinkpad Yoga 14's keyboard

Did you update your BIOS before upgrading to Windows 10? There's an entry that vaguely says "Core update to supprot windows 10."http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...At this point, I'd recommend using the bootable ISO instead of flashing from within Windows:http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...Which you should be able to put on a flash drive instead:http://www.thinkwiki.org/wiki/BIOS_Upgrade#Booting_from_a_USB_Flash_drive

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Hey guys, after some excersize, I got on my laptop and had  a few drops of sweat land on the keyboard and trackpad. I turned the laptop off shortly after, this was 6:30pm yesterday and now at 7:00 am some of the keys are still acting wonky. I gotta say I am very worried as this is my school laptop. At the same time I thought the Thinkpad Yoga keyboard was spill resistant. What can I do to remedy this situation. Again I didn't even spill anything. Just had some drops of sweat on the keyboard













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Answer:Drops of sweat on Keyboard Thinkpad Yoga Keyboard

Hi Edo101,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with keyboard on your ThinkPad Yoga.
 
Liquid sweats will be having sticky hence if it dried also it won?t work properly, you can clean the keyboard using isopropyl to a soft cloth and wipe it gently on keyboard and wherever you can find the stain, if the issue still persists then you have visit nearby service center for further assistance.
 
Please click here to visit the link where you can get the list of support contact numbers, select the respective region give a call.
 
Hope this helps.
 
Best regards,
Hemanth Kumar





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Hey all, I have a quick question. On most Thinkpads the individual keys on the keyboard are pretty easy to remove and clea; due to the lift and lock feature of the Thinkpad Yoga's keyboard I'm not sure if that is true for it as well. My Enter key is a bit sticky like something is underneath it and I wanted to pop it off and clean up whatever is causing the problem, but I'm not sure if that is something I can do without breaking it.  Are the Thinkpad Yoga 14's keys easily removed and replaced or is that something I had better not mess with?

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Hi there, Some of the configurable buttons have stopped working on my keyboard (Thinkpad Yoga).  They are f9,f10,f11,f12 Is there anyway I can remap these to the functions they are suppose to perform? ThanksChumby

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Hello everyone. I have run into some keyboard issues om my S1. Certain keys no longer function. Space, Capslock, k, y, g, h and a few more. My onscreen keyboard works but in tablect mode when I click the adress bar ot no lomger comes up automatically. it was a small progression. At first caps lock would toggle by itself. within 10 minutes it didnt work all together along with others.I'm running windows 10.Has anyone run into this? thanks in advance

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Hi everyone, I received my ThinkPad Yoga yesterday. Upon booting it up, everything seemed to be working fine. I set it up and everything without a hitch. Then I got to the OS (Win 8.1). The keyboard just didn't respond at all. So I got fed up with trying to figure it out (a USB keyboard didn't work either), so I installed the Windows 10 Technical Preview since I would be installing it eventually anyway. Same issue, worked at boot and at login screen, stopped working after that. This time it made a noise though. The Yoga makes a very strange "you can't do that" type of noise every time I push a key. I then tried Ubuntu, on which the keyboard works find, but upon installing Windows 10 again I have the same issue.I'm totally confused at this point. I've obviously tried every driver I could possibly find for the device. I've been looking everywhere and I can't find anyone with a similar issue. I have the model with the Wacom stylus / digitizer, and it's the Signature Edition, if that matters. Any help is appreciated. P.S. Sorry for the wall of text ;p

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My keyboard on my Tinkpad Yoga 260 is deteriorating - key by key, stops working - I have to to hit them extremely hard to get it to work - more and more keys work like this. I've tried to call support over and over again and before I reach a person the menu system hangs up - over and over again. I'm desperate and fedup. Its only one year + old. Yes I use it a lot and I've only had thinkpads since 2003. This is the worst Thinkpad product I've had - that is - all the others have been great. I believe the whole keyboard must be exchanged, after only one year - key by key stops working!!! And I cannot get hold of support. Please anybody out there with some good advice. Spent a fortune on this machine - have to find a solution. Thanks in advance for help.

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Whenever I press three buttons very quickly (I'm a very fast typer) I get a tone from the machine.  It is super annoying and also annoys my co-workers that I share an office with.  Can any one tell me how to turn it off?

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I have a Thinkpad Yoga 12 model. It is using Windows 10. What is the driver/software I should check to make sure I'm running the latest version for the equivalent of what used to be called "Transitions"?  Basically something that recognizes various keyboard configurations such as tablet mode, tent mode, etc. and appropriately disables or re-enables the keyboard? Two things happened last night as I was playing a game in tent mode:- firstly I could not get the screen to rotate 180 degrees when I switched from tablet mode to normal laptop mode by rotating the keyboard and flipping to normal orientation.  So everything was displayed upside-down.- the keyboard was unresponsive, but I could use the touch screen fine and use the Windows button under the screen to get to the Start menu.   So basically somehow something stopped responsing that should have told the system that I flipped the laptop from tent mode to normal mode and also rotated the keyboard forward.

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My keyboard started to fail and has progressed.4 weeks ago it was just one key.. 2 weeks ago it was almost 1/3 of the keys and now 1/2 of the keys.. I called and setup a ticket with support and they said they will ship a replacmeent keyboard to me. 1- days go by with no keyboard and they cant figure out why.. they setup a 2nd ticket assuring me ill get it.. now i call in as i still got no keyboard just to be told it is on backorder. .are you kdiding me. sonmeone at lenovo better get this fixed and fixed fast. if i dont have a solution by mid day monday i will have to take the matter in my own hands which includes purchasing a brand new laptop yoga at a store that has them in stock down the streety and swapping the keyboards myself. that is almost most certainly the easist and best way for me to take care of my problem and essentially a total loss of 1 whole unit for lenovo.. get me a keyboard.. you can find my case number and contact information i am sure from the info that is in my profile.. 
 
 
Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

Answer:Thinkpad Yoga S1 keyboard faliure

Same here, sent mine in for repair. That was 5 weeks ago... Repair is still on hold, because parts are "missing"... J

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Hello all, Every once in a while my keyboard and mouse will randomly cut out. this hardly happened when i first bought the laptop (like twice total in the first 6 months) and now its happening very very frequently. when they cut out sometimes i have to put the computer to sleep and open it and it works. sometimes it keeps happening all day. sometimes it stops abruptly without moving the laptop. most of the time though they work if i hold the computer on a 30 degree incline. i just changed my digitizer assist sensor card with one i purchased on ebay but the issue didnt go away with that.  Any ideas? -thanks!-Cay

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I have a Thinkpad Yoga 12 model. It is using Windows 10. What is the driver/software I should check to make sure I'm running the latest version for the equivalent of what used to be called "Transitions"?  Basically something that recognizes various keyboard configurations such as tablet mode, tent mode, etc. and appropriately disables or re-enables the keyboard? Two things happened last night as I was playing a game in tent mode:- firstly I could not get the screen to rotate 180 degrees when I switched from tablet mode to normal laptop mode by rotating the keyboard and flipping to normal orientation.  So everything was displayed upside-down.- the keyboard was unresponsive, but I could use the touch screen fine and use the Windows button under the screen to get to the Start menu.   So basically somehow something stopped responsing that should have told the system that I flipped the laptop from tent mode to normal mode and also rotated the keyboard forward.

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Hi There, Can you please check with Lenovo Sales Team if there is absolutely NO way to purchase a ThinkPad X1 Yoga machine in Italy with OS and Keyboard en-US. We are long time DELL customers and you give us no option to test Lenovo products. Programmers need keys available on the en-US keyboard and there are so many programmers outside U.S. Please ask somebody of Sales Team to contact me to see if something can be done. Thanks. Alberto

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I have over 30 Yoga 12 that I administer. I have now had 2 that have keyboard issues where certain / most keys stop working. The keys either don't work at all or give incorrect input. Such as pressing shift makes tab key action occurr or pressing return makes x come up. It seems the only fix is replacing keyboard. Is there a known problem with these machines and their keyboards?

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hey everyone,  I recently started having problems with my yoga keyboard after i updated the bios through lenovo update. i also downloaded  a bunch of windows updates but i did a system restore to try and get rid of those. anyways, the computer always thinks shift and the fn key are pressed down, such that caps lock, fn, and everything else is swtiched. additionally, sometimes the backspace key ,tab, caps lock and various keys,mostly in the middle of the board, won'twork. alternatively, the backspace key gets stuck and deletes everything i have written.weirdly, these problems are mitigated if the on-screen keyboard is running in the background. i am at my wits end, i have no idea  if this is a harware problem, a bios problem, or what! should i get the keyboard replaced? any help would be greatly appreciated.   

Answer:thinkpad yoga keyboard madness

just checked and keyboard still has problems in safe mode too

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Keyboard accidentally locked. How to unlock? (Can not use fn keys) Please help. Thanks













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Answer:Thinkpad s1 yoga keyboard locked

Hi
Welcome to the forums.
Can you please post the full model version of your Thinkpad Yoga? it may be a long number.
How is the keyboard loacked, it does not work all the keys, or you are only having problems with the fn keys?
 
Can you check on "Control Panel - Keyboard". According to the Thinkpad model there is a third tab that controls the fn - Ctrl swatp function. Maybe you have the fn key swapted with the Ctrl key.
 
Regards

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Hello, I have a ThinkPad Yoga S1. The keyboard sometimes becomes unresponsive, while the external keyboard still works fine. The keyboard revives after going to sleep mode. I have had this issue since the beginning (2 month ago). The fact that it still works fine with the external keyboard incriminates the driver. But all drivers are up to date. (I made all the updates I could find.) And in the device manager, the status reads « This device is working properly ». Anyone else having the same issue, ... and its solution? Thanks,JC










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Answer:ThinkPad Yoga S1 keyboard unresponsive

Hi Jc-createlli,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with keyboard not working when system is on sleep mode on your ThinkPad Yoga S1.
 
Go to device manager and under keyboard adapter uninstall all the adapter and restart the system and check.
 
Run ThinkVantage system update utility and update all the drivers and application from that.
 
Hope this helps.
 
Best regards,
Hemanth Kumar



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Hey everyone, Recently bought this laptop. Loving everything about it. However, I did a fresh install of Windows 10 (it wasn't an upgrade from Win8.1, but rather a new install of Win10 after I replaced the harddrive to a 1TB SSD). Since then I've reinstalled everything I could get from the site. Every Lenovo driver set and utility. Updated the BIOS. Consulted the Solution Center. Ran scans from the utilities and the site. I've literally tried EVERYTHING that's obvious, and I can't get the backlight to come on at all. When I first received the laptop with the old harddrive, the backlight worked just fine. Since I put in the new SSD with a fresh install, I cannot for the life of me get it to turn on. Pressing Fn+SPACE gets it to show the little icon on screen that it's SUPPOSED to be turned on, but it isn't on. So I'm at a loss here. I sincerely doubt it's a hardware issue, because literally the only thing that's changed is the harddrive. If there's a specific driver for the keyboard backlight, I'd love to know about it. Thanks in advance!

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So I was using my Lenovo Yoga 2 laptop for a study session. My keyboard was working fine the last time I used it, which was like ten minutes before it stopped working. Nothing on my keyboard is working, including the F controls/shortcuts. The ThinkPad is working normally and so is its corresponding right/left keys. The screen is also fine and the touch screen keyboard is working as well. My laptop isn't in tablet mode or any other mode other than laptop mode.  So basically, has anyone else had this problem and possibly share their wisdom. Also, if there are basic shortcuts that simply turn off your keyboard and can turnit back on, it'd be quite helpful, because there could be a simple fix but I wouldn't be aware since I am not very tech savvy.  Thank you so much!

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Hello people! Last time I went  to US, I've bought this machine from Amazon: Lenovo ThinkPad Yoga Signature Edition - 12.5" 2-in-1 Touchscreen Notebook PC - Intel i5 Haswell / 8GB RAM / 128GB SSD / WiFi / Webcam / Windows 8.1 - Black I love it! At least until two weeks ago... after a windows/lenovo update things starts to be really hard. My keyboard and mousepad simple don't work anymore, totally unresponsive. If I hit "del" to access the bios, the keyboard does work, after that, when windows is loading and fully loaded, I've got only the "tablet" mode.  The only thing that works correctly is the touchscreen, as it only recognize itself as a tablet, not as a ultrabook. The screen also rotates automatacly when windows is fully loaded, so I have to use the tent mode with an external usb keyboard/mouse or type in the screen keyboard... I leave in Brazil, got in contact with lenovo suport team here, after a lot of procedures, that didn't solve the problem, they told me to get in contact with lenovo US and ask for an original dvd recovery. Is there anyone with a different approach to solve this problem?

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My Thinkpad Yoga, after about 3 months of working fine, no longer works. If I try to turn it on, the red light on the corner and the keyboard backlights will turn on, but nothing else happens. No mouse, no other noise. And it will stay like that unless I hold the power button to turn if off. I've tried pressing the emergency reset (in the tiny hole) while the computer is on, but it does nothing except turn the computer back off. Holding the power button for 20 seconds doesnt do anything either. Please help? 

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While I love the protection of the keyboard on the ThinkPad Yoga, I really hope future versions include more key travel. The current keyboard is frustrating. The trackpad is LOUD.  Really? VERY LOUD. Distracting to the passenger on the plane next to me. He asked if I had a broken key. Fantastic machine, but the keyboard and trackpad need work. JIM

Answer:ThinkPad Yoga: Needs a better keyboard & quiet trackpad

Hi Jim,
 
Welcome to Lenovo Community Forums!
 
Thanks for your feedback regarding ThinkPad Yoga and I appreciate the thoughts shared.
 
While I think Lenovo still has an amazing build quality and the machines are tank-like in durability, people make comparisons within the same series. Many people have favorite features or design elements on a particular model, and because they value that, the design directions for new models may be seen as better or worse. Hopefully, our engineers will take the suggestions to concern while designing upcoming machines.
 
Regarding the trackpad clicking noise, Check if the sound is mechanical from the device itself and not related to the speakers at all.  If it is mechanical, possibly something is loose under the touchpad.
I strongly recommend you to contact our technical support for assistance.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Best Regards,
Mithun.





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Hello Everyone! I have scoured the chats and have not seen a resolution for a partially working keyboard. I have a 3-yr old Thinkpad Yoga (20CD00B1US) running windows 10 (Computer was installed with 8.1). The 10 install was done months ago. Yesterday, part of my keys (entire qwerty row, Shift keys, Enter Key, Ctrl keys, and the Tab key just to name a few) decided to stop working. Note that the online keyboard functions fine, hence why I can type this message. I am unable to go to Bios because all the keys needed are not functioning and I do not have access to an external keyboard. This is my only only computer in the home. I have tried the following: 1. Fn+k =lock screen to see if that was enabled. 2.Accessed my accessibily menu to see if the keyboard screen had unneccessary toggles. Nothing is toggled. 3. Downloaded Talent Driver to see if I had outdated drivers. I have 2. Intel HD Graphics Family in 20.19.15.4549; and, Touchpad Synaptics Pointing in 19.3.4.86, although I am not sure how these will help with the keyboard issue. Please note, I can not go into BIOS because the necessary keys are not functionin. With this information, can anyone discern if this is a software or hardware issue. This will let me know if I can fix myself or take it to a certified Lenovo repair place. Thanks from Minnesota!!

Answer:ThinkPad Yoga - Keyboard partially working

Please note that the numbers following the recommended drivers are the drivers I meed to update to.

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Hello all, I'm wondering if anyone else is having a similar problem. I've had this laptop for several months now and this problem will not go away. The screen, when folded shut, sits too close to the keyboard and whatever oils my fingers leave behind get pressed and smudged onto the screen. It's really, really awful and makes me almost hate the laptop. I've had to carry a screen cloth and spray with me wherever I go but it's getting really annoying knowing that this isn't a problem I should have to deal with.Link to Photo

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Hello, On my new TPY 20CD001UK the keyboard and trackpad seem to freeze very often. All dirvers are updated. The digitizer and touchpad continue working when the trackpad and keyboard become unresponsive. Occasionally the keyboard will lag and dump all entered text after it unfreezes.Is there any fix for this?

Answer:Thinkpad Yoga Mouse / Keyboard freezing

is your ThinkPad Yoga a model with platter hdd? Also, is this behaviour consistent in different power model (i.e. high performance vs energy saver).

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I never use the touchscreen, so I really don't need the Lift-and-Lock keyboard. Was wondering if a T450S keyboard would work, giving me more sturdy and travel-distance keys?

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HiI am used to T420, 450 laptops, and looking for Yoga with similar easy type keyboard (good key travel, less actuation force) and easy on eyes screen anti-glare/matte.  Seems like they don't make matte displays now. How does the  keyboard and display ona) X1 yogab) thinkpad yoga 460 compare with T420/T450 laptops? 2) How does a anti-glare screen protector compare with display already built with anti-glare? 3) How does the older matte displays compare with the new anti-glare IPS/LED backlights  Thanks

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After latest update, my Thinkpad Yoga 12 keyboard won“t light up on Fn + space. It does light up on startup. I have installed the latest Thinkpad Hotkey Features Integration drivers. Is this reason for me to revert to win 8.1, or is there a solution? I cannot find the older 8.78.00 Hotkey driver anywhere. Would that work better?

Answer:Thinkpad Yoga 12 win 10 - keyboard backlight stopp...

Hi
Welcome to the forums.
 
I'm not sure what can be the issue, but can you try checking the "Lenovo Settings" application to check if your keyboard backlight turns on?
?
The Lenovo Settings is on the Windows Store , but you also need to install the Dependecy Package.
 
But just checking the support site I found there is a BIOS update that says:
(1.08)
- (Fix) Fixed an issue that "Fn + Space" cannot control KB backlight after exit shipping mode.
 
Please double check if this is your model support site. Maybe you should apply that BIOS update too.
 
I hope this helps.
 
Regards

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I borken a angle of the case with keyboard. I think it need to change a new case, how to do it? Thanks a lot.

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just got a brand new i7 S1 Yoga The up key on the keyboard seems to be a little stuck, spongy to touch, feels different than all the other keys and not as raised as the keys near it like the down key I'm guessing this is not normal or expected?

Answer:brand new ThinkPad Yoga S1 - up key very spongy on keyboard

Hi Nathannz,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing the issue with Keyboard on ThinkPad Yoga S1.
 
The up & down arrow keys on the keyboard layout on ThinkPad Yoga S1 is slightly down compare to other keyboard, it is just a design. If you are feeling that the up arrow key is getting stuck, then I strongly suggest you to visit the nearby service center for further assistance on that.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Hope this helps. Do post back if issue persists!
 
Best regards,

Hemanth Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Anyone got an issue with the keyboard? Sometimes when I type using the keyboard, it make a sound, coming from the speaker. I have no idea what happen. The keyboard function as normal, apart from making random noise through the speaker somehow. And it happens for the alphabet buttons only. I tried to pinpoint what makes the noise and if certain buttons trigger it, but so far, looks like it is random and any button can trigger it.










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Answer:Keyboard Sound Issue on Thinkpad Yoga 460

Finally got a fix for the problem. I should have googled the issue some more before posting it here. For anyone having this problem, or curious about the fix, here is the link that solved my problem. Apparently, it is a "feature" of most thinkpad model since years ago.Keyboard beeping issue solved

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As the title says, my trackpoint, keyboard backlight and touchpad have stopped working. The problem happened a few weeks after I updated from windows 8.1 to windows 10. I have tried updating ultranav drivers, resetting windows 10 (which was a bit of a pain given that I will now have to reinstall all my software) and then reverting to windows 8.1 after none of the above worked. Fortunately my touchscreen and mouse support is still ok, but I can't work in low light conditions without my keyboard light. Can anyone help? I see that some Yoga 12 users report similar problems after a fuse fails. Does anyone know if this occurs on the S1 Yoga?

Answer:Thinkpad Yoga S1 touchpad, keyboard backlight and ...

Dear Ruairi, Welcome in lenovo community, Kindly try to install the below drivers Hotkey Features Integration Lenovo Power Management Regards,Joseph

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Hi, I just bought a ThinkPad Yoga 460 and I have a strange problem. The internal keyboard does not work any more across operating systems, so this isn't software specific. However, the keyboard *does* work in the beginning a cold start until the operating system boots - I can enter the BIOS settings, navigate around there, I can enter the onboard diagnostics utility, everything works fine - until an operating system boots. If I just reboot without turning the computer off, the internal keyboard doesn't work. I even restored factory settings, so I am writing this from an Ubuntu Live USB with an external keyboard until I have figured out how to restore EFI, but the keyboard still isn't working. The problem occured after a long time of using only the external keyboard, so I can't exactly tell what I was doing when it happened. I'm guessing it has to do with the rotation sensor being stuck, but what would be the point of disabling the keyboard if it's physically impossible to press any buttons in tablet mode... Also, the touch pad keeps working anyway. I removed Windows from the laptop and I don't think there'd be an easy way to get it back, so I hope any solutions would work on Linux too. Best regards,Malte

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While in tablet mode and using Microsoft Excel the keyboard will pop up when tapping on a cell but disappears after a single character is typed. Has this happened to anyone else?  Windows 10 Home 64 / Microsoft Office 2013 Professional

Answer:Thinkpad Yoga 12 onscreen keyboard disappearing

I haven't expeirienced this problem anywhere else so far.  Are there any suggestions out there? 

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i have a brandnew thinkpad yoga for over a month and the keyboard doesnt work in windows 8.1. Lenovo has tried installing drivers; I've clean swiped 3 times, and it doesn't work in windows. logon screen - works no problem. to me that means software issue. they are going to replace my board but it's on back order...no surprise since this machine was delivered late in the first place. any ideas?  im about to throw this thing away. too bad i was the guy testing for my whole company (we are pure HP) now.

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I have a problem with my Thinkpad Yoga 460 which started to occur about 2 weeks ago. Sometimes after bootup the keyboard does not work when I have to supply my passphrase for the hard disk encryption. The solution I have in this situation is to turn the battery of in the UEFI setup. Then pressing the power button for 10 seconds and then enabling the battery again with the power cable. This works reliable to fix the issue, but it is very annoying and when I am at the university there is no socket to enable the battery again. Is something broken or is there a workaround for this issue?

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Hi everybody, At my job we are working with yoga 2, i have found something annoying and i was wondering is there is a solution for this problem. Most of the time we go to customers and give a presentation from the yoga in this manner that we lay the yoga folded flat on the table (its on a counter so the customer is on the other side), so when i start typing on the keyboard it wont work all the time wich is very annoying. I guess Lenovo coded the keyboard to disable after the screen is folded at a certain angle, but when its laying flat on the table the keyboard should still work in my oppinion? Is there a workaround for this problem, or does lenovo knows about this issue? I would really like to know if this is hardcoded or if you can choose the angle of disabling the keyboard. 

Answer:Enable keyboard when folding Thinkpad Yoga 2

Good day and welcome to the community.
 
Please clarify which model you have.
There are Lenovo Yoga 2 Pro, Yoga 2 11 and Yoga 2 13 models, but there is no ThinkPad Yoga 2 at this time.
 
Regards.

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I was wondering if there is a way to unhinge the locking mechanism on the TPY and enable the keyboard to work when it is in tablet mode. I want to do this so I can hook up to my TPY to my monitor, foldback the TPY screen, and then use the TPY as a keyboard.  Also, is there a way to make the power button functional when the TPY is closed shut? When my computer goes to sleep when I'm hooked up to my monitor and BT keyaborad and mouse, I have to open the laptop to power it back on, kind of annoying. Thanks in advance

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I have a ThinkPad Yoga 14, which has a keyboard backlight that can be turned on and off by pressing Fn+Space. Recently I've found that if I turn it off, it sometimes stays on. In this state it will flicker when the computer is tapped or bumped, or just moved around, and when placed at certain angles it will stay off. If I turn it on, it stays on consistently ? it's only when it's set to off that it doesn't work right. It seems like there must be a loose connection in there or something. Does this sound like something that can be easily fixed?

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My new model 20FY0002US Thinkpad Yoga 14 developed a problem with the keyboard. When switching from tablet to laptop screen rotation I heard a CLICK and the right side of the lift-and-lock keyboard got stuck. The button to the right of the delete key remains fully extended no matter the screen rotation and the keys on the right side dont work well. Basically they remain recessed because the interstitial plastic does not retract. Likewise the extended button prevents the screen from closing fully on the right side. Is this something that is fixable for a handy user or should I be returning the laptop to the retailer? Sadly i cannot afford to be without a computer for the time it would likely take to ship it in for repairs. Any help would be greatly appreciated.













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Answer:Thinkpad Yoga 14 2-in-1 (20FY0002US) keyboard physically stuck

Hi
 
I think you should take it to Lenovo for repair, to some Lenovo service center. I know it is not good to be without a laptop but I think it will take some days to repair it.  Open a ticket with Lenovo about it.
 
Regards

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When I first bought this product, two LEDs of Sound Mute and MIC disable work correctly.But after setting up the computer, it does not turn on any more (even though MUTE is okay).Moreover, 'on screen display' of these keys do not appear any more...Can anyone help me? 












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Answer:ThinkPad Yoga (S240) Keyboard Mute/MIC_disable LED...

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that on screen display and mic disable LED in your Lenovo ThinkPad Yoga is not working properly.
 
Try reinstalling the hotkey integration features and Power management driver.
 
Hope this helps!
 
Best regards,
Mithun.




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I am just wondering if anyone is experiencing a similar phenomenon with the backspace button (or any other), otherwise I have a faulty keyboard...I received my TPY on the 11th of March and have been using it lightly for about a week. First I thought it is something I need to get used to but over time it became clear that there is no way this could be normal on a £1200 laptop, especially from a product line legendary about its keyboard quality. Basically the problem is that out-of-the-box from the beginning the backspace felt a bit "wobbly" and "soft", not really having a definite pressure point especially around the edges. When it's being hit bang on in the upper middle segment and with considerable force (for normal typing) it clicks and works fine, but as soon as you catch the lower segment or anywhere around the edges, it does not give you a tactile feedback and does not respond - despite clicking - giving you the impression that it has "accepted" the command but actually not deleting.Other similar sized keys on the keyboard such as the shift, tab, capslock, enter or even the space depress evenly instead of sort of bending to the side even if they were hit around the edges, and also have a very definite feedback, once they have reached clicking point it's guaranteed that they execute the command/caracter - something I can not say for the backspace. In an everyday scenario especially when typing longer texts or passwords etc it is not realistic to be expected to ... Read more

Answer:ThinkPad Yoga keyboard - backspace loose / unresponsive

I have had the space bar failing on me. It required warranty replacement of the keyboard.

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Lenovo Diagnostics Tool - Received error code: W1UPXC8Z4-4TQQM7 Keyboard on laptop (PS/2 keyboard) not working - repeat keys do not work - sometimes they work sometimes they don't - left side of keyboard keys especially - conected USB Logitech keyboard works fine. Model: ThinkPad S1 YogaVendor: LENOVOManufacturer: LENOVOBIOS version: GQET38WW (1.18 )Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHzProcessor manufacturer: Intel(R) Corporation Keyboard:UDI: KeyboardResources:Resource type: KeyboardIndex: 1PS/2 keyboard: DetectedResource type: KeyboardIndex: 2USB keyboard: [Logitech - USB Receiver]Resource type: KeyboardIndex: 3USB keyboard: [Logitech - USB Receiver] Please help.

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My dad got a Thinkpad Yoga 14 about a month ago and he usually uses his laptop at a 90 degree angle in bed. So when he is on his side, the laptop is on it's side as well. When he does that with the Thinkpad Yoga, the touchpad and the keyboard are disabled and he cannot use the laptop like he wants to. I think because it's a setting to not accidentally touch the keyboard or mouse when using it in tablet mode.I cannot find any setting on how to stop Windows from disabling the touchpad and keyboard on rotate. I've turned off auto-rotate but can't see anything else. Any help would be greatly appreciated! Thank you!

Answer:How can I stop the Thinkpad Yoga 14 from disabling the touchpad and keyboard?

I am having the same issue. were you bale to resolve this?

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Hi everybody,  this is maybe a simple and stupid question but I won't do anything wrong. One of my keyboard keys does not work correctly, I think there is something under the key which is blocking because when I press the key I feel a stronger resistance than on the other keys. Sometimes I need to press the key 3 or 4 times before the letter is written - realy annoying Obviously I should remove the key and clean it or remove whatever is under the key. Since my ThinkPad Yoga is quite new I don't want to damage it or lose my warrenty through "learning by doing"... So can anybody tell me how to remove a key from the ThinkPad Yoga keyboard correctly and reassemble it correctly as well? -> without any damage  Reagards,Ben

Answer:ThinkPad Yoga - Keyboard key stucks -> how to remove it correctly

Hardware manual can be found here; http://support.lenovo.com/en_US/detail.page?DocID=UM019563 however due to the nature of the TPY keyboard I would suggest getting lenovo involved under warreny / consumer law in your country. 

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Hello Lenovo forum, I require help with my new Lenovo thinkpad, a Yoga 12.I have an issue with the keyboard, it lacks keys that are required for efficient use. This is my only issue with the laptop but is enough to have me consider getting a refund. It should be possible to resolve these issues through software or registry hacks, I could use some suggestions as to how: 1. No numlock key, it would be great if I could put this on Fn+Delete and to put the numpad on Fn+{the usual keys every other laptop uses for these}2. Right ALT does not cause for different symbols as is usually the case3. There is no context menu key, would like to place this on the current PrtSc key4. left Ctrl and the Fn key should probably switch places(5. I could make do with Home and End being on left/right arrow keys) I've already been looking into ways to do this, all I've found out was a way to remap existing keys, but not to create new key combinations without continuously running software.Some help in getting these base necessities would be great, and hopefully my post will be less ignored than others complaining about the keyboard.













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Answer:Yoga 12 Thinkpad Keyboard lacks efficient keys

Figured out how to change the PrtSc to a Context Menu key. Just add the Binary value "00 00 00 00 00 00 00 00 02 00 00 00 5D E0 37 E0 00 00 00 00" to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout" This swaps out the PrtSc function with the Menu.Also figured out that the Fn key is not actually a modifier but more of a macro key, if that wording makes sense to anyone.That is, Fn + F9 = Settings will actually perform Windows + i, this makes me feel like there should be some kind of built-in macro editor available somewhere.Sadly this also means that I can't figure out the scancode (if there even is one) for the Fn key, in order to switch it around with the Ctrl key or have it as an option for future considerations of 3rd party macro tools. I've found out that there are a total of 255 scancodes, which should correspond with keys/functions. There are a number of them that are unused, as a keyboard does not have 255 keys or even functions (includes use of modifiers) allotted. Hoping to figure out a way to assign a scancode to a key and bind a function to it, might require some nextlevel bios meddling afairs though. Things I'm still working out:-Fn macros: numpad, PrtSc on Fn+Del-Thought process behind putting a PrtSc where it was-AltGr not functioning as an AltGr If anyone has suggestions/help/thoughts/criticism, anything will help and I'm desperate.

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Simultaniously my keyboard backlight, touchpoint and trackpad stopped working. They do not appear in device manager and reinstalling drivers did nothing. On Lenovos advice, I purchased replacement palmrest, trackpad, keyboard etc and fitted them successfully but this has made no difference. Could it be a power management issue? I've updated PM drivers. Motherboard damage? As far as I know no water or physical damage has occurred. 

Answer:Thinkpad Yoga (20CD) trackpad and keyboard backlig...

Also I've done various system restores and reinstalled Windows 8.1

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I have a Yoga Thinkpad 14 which was purchased on Jan 6 2016 from Lenovo. So the thinkpad is still under warranty. Lately, I have been experiencing random shutdowns and keyboard lockups. I am just browsing as normal. This used to be fine but not is problematic. I'm receiving 3-4 shutdowns a day. The battery is fully powered and it doesn't matter if the power cord is attached or not. It's not a sleep issue or lid closing issue. It just happens to lockup or shutdown and I don't know when it will do it. I ran the LSC diagnostics and everything was fine. No error codes. I think this might be a hardware issue as no new software or hardware has been loaded and it's been ok for 6 months until now. I can submit a service request but before I do that, are there any suggestions ?

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Hello, I have a Lenovo thinkpad yoga s1 win8.1 and I would like to change the Keyboard bezel assembly and maybe the back too, because it s not in a perfect condition anymore. Would you be able to tell me where do I have to look for the FRU code of my laptop, in order to find the right cover on the internet. Moreover, is it possible to order it directly to lenovo? Best regards,   


























2017-11-08_234151.pdf ?68 KB

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Sorry for my English, this is an automatic translation.Can you change the assignment of the keys of my keyboard by other letters or signs present on the virtual keyboard (example: Euros) ? My X1 Yoga has a touch screen.The Sharpkey software does not succeed and believes that my keyboard is Querty type while my keyboard is Azerty type.I thank you while waiting for an answer.

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Hello Lenovo Forum, I installed Xubuntu on my Thinkpad Yoga 14 and one day I tried to poke around and click the mouse button during boot time. Then I had the magical on-screen virtual keyboard popping up on the GRUB menu. You can see a photo of the on screen virtual keyboard here: http://imgur.com/p6JUrQr I also give a video showing how to activate the keyboard: Basically, clicking left mouse button (either the one on the trackpoint or an external mouse can work) will bring up the virtual keyboard. You need to touch it quickly, because every time any content on the screen changes (in this video, that is the countdown which refreshes every second) the keyboard will disappear. Touching the a key on the Virtual keyboard is equivalent to pressing the corresponding physical key. In this video I clicked Down Arrow, Up Arrow and Enter and booted Xubuntu. The Keyboard shows only in the GRUB Menu, as far as I have tested. It does not pop up in BIOS even if you click the left mouse button in BIOS. Is there a more detailed description of this Keyboard available? I searched "Thinkpad Yoga 14 virtual keyboard grub" but got no useful results, so the Keyboard looks like a secret, an easter egg or some maintenance mode to me. Personally I think this keyboard will make it very convenient for those who use the Yoga in tent mode / presentation mode / tablet mode and need to reboot across Linux and Windows and have no external USB keyboard and do not want to co... Read more

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Hey folks,Got the new Thinkpad Yoga14 with active pen. My os is windows 8.1. I installed the writeit app. Afterwards the onscreen keyboard doesnt pop up anymore. The icon for the keyboard in the windows taskbar is already grey, like its activated. But instead the onscreen keyboard isnt open or can be opened by clicking via digitizer/hand or mouse. It seems like the onscreen keyboard and the app writeit battle each other. I tried a bunch of drivers and options but it still doesnet work. Only option is to deinstall the writeit app. Afterwards the onscreen keyboard pops up normally.Do you have a tip.Ps: i dont want to instal windows 10Thx and have a nice day

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The instructions/video for removing and replacing the keyboard are quite good. However, I had the following issue when replacing the keyboard. The instructions say to be in tablet mode when sliding the keyboard back into position. Would this not mean that the keys should be in the recessed position when putting the keyboard back in? That way, when you swing the lid back to normal laptop use, the keys will move become "unrecessed" again. Without this, after I replace the keyboard, I find that the lid cannot be closed any longer. In other words the sequence I am experiencing is this:To remove keyboard, move laptop into tablet position. Keys get recessed. I remove the keyboard.I put the new keyboard in. Keys are not recessed at this stage. New keyboard goes in - can't close lid any longer. Any tricks to this that I am missing?

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Hi, brand new to forum. My beloved 11 month old 15" yoga was served a mix drink over a week ago.  I dried it out as best I could, cleaned with alcohol, and took off several keys that are sticking and cleaned underneath.  All this to no avail--typing is like walking on a theater floor (sticky) and I lose a couple more buttons a day.  I also worry about the corrosive nature of sugar to my computer. For repairs, I took it first to Staples, and they said they would have to special order a replacement keyboard.  I called them after several days of hearing nothing; when I called, they said they have to get the keyboard through a 3rd party vendor and that wasn't working out so well.  I contacted a well-respected small repair shop and they told me that the Yogas have hard to get parts and they weren't interested in the repair because it was too difficult.  I'm getting frustrated.  I have a lot of options (I live in Boston), but I"m starting to notice. My question: has anyone else splashed their laptop, and how did it work out?  Have you ever had to get repairs to your Yoga, and if so, have you heard the "Yogas have hard to get parts" routine?  Does Lenovo do repairs on problems not under warranty?  If so, would I be better off sending to Lenovo for repair, since they can look for internal damage in addition to changing the keyboard?  If you have ever repaired your laptop this way, how expensive is it and how l... Read more

Answer:Yoga Thinkpad 15"/spilled drink on keyboard, need repair advice

Well the good news is that it is pretty easy to remove your keyboard and get a new replacement keyboard if needed, but I would try removing it, and then giving it a good cleaning first since you have nothing to lose.    What has worked for me in the past is to buy a gallon of distilled water (no minerals), warming some of it up...not hot, but nice and warm, and then using it to clean the keyboard by imersing it in a cassarole pan, swishing back and forth, upside down and right side up etc.  If the spilled drink has dried, cover it with warm distilled water and let it soak for an hour or so to disolve the dried on stuff first.   Once cleaned, give it a real good rinse, and let it drain. Once you have it cleaned and have dried it off as much as you can, wrap it a linnen towel, put it back in a pan, cover it up with rice, and then let it sit in a nice warm place overnight.  The rice will help by drawing water from areas you cannot reach and speed up drying, but it is not absolutely nessecary. Hardware Maintenance Manual ThinkPad Yoga 15http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/thinkpad_yoga_15_hmm_en_sp40g75956.pdf If all else fails, you can replace the keyboard with a new one for about $65.00, and maybe cheaper if you check around.   I did a quick search online and found this one.https://www.battery-adapter.com/product_info.php/products_id/213/vYoga+15 Waterproof keyboard cover &nbs... Read more

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I would like to get a Lenovo Multimedia Remote Keyboard for my ThinkPad S1 Yoga, but I don't know if it is supported.  Can anyone tell me?

Answer:Is Lenovo Multimedia Remote Keyboard supported by ThinkPad S1 Yoga?

I'm running Windows 8.1 pro

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Hello, I recently upgraded my Lenovo Yoga 12 with an SSD HD.  After installing the hard drive and putting the back cover back on, the keyboard/trackpad/trackpoint stopped working. I troubleshooted the problem by taking off the back cover and the keyboard/trackpad/trackpoint started working.  I found out that the keyboard/t/t does not work when the middle-edge screw on the back of the laptop (an inch from the earphone jack) is screwed on.  I am currenty using the laptop with this screw taken out. Obviously this isn't that much of an inconvenience but I am concerned that the sensor? or whatever tells the laptop that the screen is past 90 degrees is malfunctioning. Does anyone else have this problem or a solution?  Thank you in advance. -J

Answer:thinkpad yoga 12 keyboard not working, hinge sensor malfunction?

jaeknyc wrote:Hello, I recently upgraded my Lenovo Yoga 12 with an SSD HD.  After installing the hard drive and putting the back cover back on, the keyboard/trackpad/trackpoint stopped working. I troubleshooted the problem by taking off the back cover and the keyboard/trackpad/trackpoint started working.  I found out that the keyboard/t/t does not work when the middle-edge screw on the back of the laptop (an inch from the earphone jack) is screwed on.  I am currenty using the laptop with this screw taken out. Obviously this isn't that much of an inconvenience but I am concerned that the sensor? or whatever tells the laptop that the screen is past 90 degrees is malfunctioning. Does anyone else have this problem or a solution?  Thank you in advance. -Jsee our test note at http://users.wfu.edu/yipcw/lenovo/2015/tpyoga12/ it may be related to the ribbon cable we found.  if we find more like that after we open up more chassis, it may be a manufacturing line procedure problem.

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With the screen open, anyone getting this creaky plastic sound when picking up your laptop from the left palmrest side (opposite of the "ThinkPad" logo)?

Answer:Thinkpad X1 Yoga creaky on the left palmrest side of keyboard

Use both hands to pick-up your laptop. I cracked the chassis on my T450 when picking it up with one hand. In other cases, it may bend slightly over time.

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The instructions/video for removing and replacing the keyboard are quite good. However, I had the following issue when replacing the keyboard. The instructions say to be in tablet mode when sliding the keyboard back into position. Would this not mean that the keys should be in the recessed position when putting the keyboard back in? That way, when you swing the lid back to normal laptop use, the keys will move become "unrecessed" again. Without this, after I replace the keyboard, I find that the lid cannot be closed any longer. In other words the sequence I am experiencing is this:To remove keyboard, move laptop into tablet position. Keys get recessed. I remove the keyboard.I put the new keyboard in. Keys are not recessed at this stage. New keyboard goes in - can't close lid any longer. Any tricks to this that I am missing?

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 Dear Lenovo guys, I have been dealing with a lot of unpleasent phaenomena since the update to Windows 10 on my Thinkpad Yoga (20C0-S0AX00). 1. The Yoga randomly does not find external keyboard and mouse when connecting it to the docking station (and especially frequent if the the docking station receives power after connection)2. When starting to use the Yoga in Laptop mode on battery, at some point it stops recognizing trackpad and keyboard. The only solution is closing the laptop - putting it to sleep - and opening and restarting it again. This is incredibly annoying.3. HDMI audio is gone since the update4. I have now spend more than a day to update the bios on my Yoga to fix these issues.4.1. The bios update utility has never been working for my machine since I bought it 1.5 years ago. 4.2 There is not a word in the readme files how you proceed with bios update if you have a bitlocker encrypted main hard drive.4.3 Mannually flashing the bios produces many random error which are not explained anywhere:After finally figuring out that the security chip might need to be deactivated in the bios, to avoid the fatal error on the Bitlocker encryption, not a single tool finishes the update process but all simply start and freeze (flash2.exe and updtflsh.exe)phlash16.exe that I found on the web tells me bluntly "Platform Signature not found in the interface".Is the $0AGQ000.FL1 file from the GQET48WW Bios update not the correct file? I cant imagine, si... Read more

Answer:Thinkpad Yoga S1 keyboard unresponsiveness and bios upate impossibilities

The bios update apparently did not work because I always hit "keep custom start up image" - "yes". Great. Hdmi Audio also finally works because I changed the sound format in the advanced options on the hdmi audio device from default to 16bit, 32000hz. I will keep reporting if the other bugs, i.e. keyboard responsiveness, are solved or not.

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Good morning,                             I recently have pruchased a Lenovo Thinkpad S1 Yoga the intel i5 vpro SSD model. I currently have stripped it from windows 8.1 to windows 7. I have fully updated the machine via Windows update and as well with the Lenovo Update software. Everything is currently up to date even the bios. However my issue lies within the Keyboard and Mouse randomly through out the day quit working and the only thing left that works is the Touch screen.  I have read numerous posts on this issue for different Yoga models ( the 2 and 3). They all stated to disable the YMC service. Thats great in all but that service is non existent on the machine under the Services configuration. I have also tried running a CMD net stop YMC to no avail it comes back invalid name....

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I have a new Thinkpad yoga (but I had a similar problem with Yoga 2 Pro I had to return) - whenever I touch the screen to start typing (in the browser, word document, almost everywhere), the touch keyboard pops up and I have to manually close it.
This is extermemly annoying and sometimes leads to typos and stuff.
 
I looked into other threads which indicated I can tackle this problem through Lenovo Transitions, but that option does not exist on my control panel.
 
This seems like something that ought to have a simple solution but I can't find it.
Any thoughts? 
 
 
Moderator Note; subject edited
 

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Hello,  I recently purchased a Thinkpad Yoga 12 (MP1091PE). I love this laptop since it is a major upgrade from my previous one. I finally got an opportunity to really use the laptop for all its features the last couple days, after completing all the updates for windows 10 pro and lenovo drivers and BIOs.  1) OneNote IssueWhen I would be using Onenote 2013 to take notes with the pen and drag the document, I would have no issues. Howver, when I put the computer to sleep and wake it up again, the touch features (like zoome and draging) do not work. This is the same for the scrolling gesture with the trackpad. I would have to close one note and re open it to make it work again.  I have been looking through the forums about this issue, and have not been able to find a fix. Does anyone else have this problem? 2) Notification/Taskbar IssueWhen I would touch the screen to activate the touch screen keyboard to type, I would have not issues. After repeating the same task 5-6 times, the notification section would not respond, the icon for the keyborard would disappear. I would then simply rotate the screen to portrait and back to landscape and that would fix the problem.  I was wondering if there was something I could do to prevent this from happening at all. It is kind of annoying to have to flip the screen to tablet mode, only to rotate the screen to make it work.  3) Touchscreen keyboard issuesThis problem extends a bit mor... Read more

Answer:Thinkpad Yoga 12 Onenote, notification/task bar, touchscreen keyboard issues.

Hi
 
From what I see you have a Thinkpad Yoga 12 model 20DL. I don't have that model and maybe this is not direcctly focused to your issues, but when I updated to Windows 10 it take me some time to stabilize it.
 
I can recommend you to check on the drivers of the touchscreen and digiter.
 
This is your models support site, you can organize the drivers by OS and date so you can be sure to apply the latest:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...
 
Regards

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I have recently bought a new Thinkpad Yoga 14.After using it for about 2-3 days some of the keys at the keyboard almost not worked.I reported it in to the support center and we was aggree that I could replace it my self.After the keyboard was changed about 1 week later the display starting to show stipes in different colors.New case was reported to the support.I sent the machine to repair service in the Czech Republic and stayed there for about 14 days.I received it on thursdag the 3rd.The repair service replaced the display and for second time the keyboard.  Yesterday i discovered that the keyboard light did not work at all. So in my opinion this is a doa machine.Do somone know what i should do? brErik from Norway.   

Answer:Thinkpad Yoga brand new with hardware errors.Keyboard, Display, Light

Hi Aaserick.
Can you please post the full model number of you machine TPY 14?
 
I have mine that is TPY 14 (20DM008UUS) and I didn't have any keyboard related issues yet. They keys look fine and they retract correctly when you fold it as a tablet. Maybe there can be risk of harming some keys if something may be between the key when the retracts, but I'm not going to try that
 
Did you replaced the first keyboard yourself ? Maybe you can read the maintaince hardware manual for your model to check if something is not correctly installed.  But if it is still under warranty and you don't want to do it yourself, maybe the best alternative is to send it back again to the repair shop.
 
Regards

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Hello,
I have a Lenovo Thinkpad Yoga, Type: 20CD-CT01WW  and I want to order a keyboard for it since I spilled coffee on it and now some keys are not working.
I could not find the device on the support page nor on the parts lookup one.
How can I order it and how much might it cost?
 
Thank you! 
 
Mod comment: Serial number removed for members protection.
 













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Answer:Cannot Find my Thinkpad Yoga Type in the Support Section, Need spare parts (Keyboard)

Hi John,
 
Welcome to Lenovo Community!
 
We are sorry to hear that you are facing issue with the keyboard.
 
I would like to suggest you to visit the authorised Lenovo service centre for the keyboard  replacement.
 
Service Center link - https://support.lenovo.com/in/en/contactus/findaprovider
 
Hope this helps. Do post back if any further details required.
 
Best Regards,
Poojitha.
---------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I was having responsiveness issues with the trackpad for a while, then, i open my laptop one day and it's completely unresponsive, as well has the backlit keyboard not working (the hotkey still pops up that it's "lighting up" the keyboard, but no actual lights) and the trackpoint being completely unresponsive too. I've tried:- Restarting computer- Using Lenovo's various "fixing" softwares- Looking for a keyboard firmware shortcut for enabling/disabling trackpad, (doesn't exist on this computer)- Re installing drivers (Ultranav driver refuses to install manually, "driver installation failed")- Booting on a non microsoft OS (Booted on a linux Mint installation and it still doesn't work)- Booting into BIOS and looking for "enable/disable trackpad option", That option does not exist for me.- Opening up computer and checking the physical connection, All plugged in fine. When i open the device manager in windows there is no entry for the mouse whatsoever. The touch screen and the pen both work fine. I think it all points towards a hardware issue, i can pick up another trackpad on ebay for pretty cheap, but obviously i'd like to make sure that it would actually solve the issues.  The major confusion for me is that why would faulty trackpad hardware stop the backlit keyboard from lighting up? How are the two linked? Any ideas appreciated, Thanks!

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The background light for the keyboard doesn`t work. Is there a possibility to check wether the lamp is broken or the driver is missing or what else the problem could be?When I press Fn+space, the sight for the light appears, but there is no light. I hope someone has a helpful comment for me Yours, Carolin

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I don't know for sure the the Win7 update killed the track-pad, but about a week or so ago after I let it run I've lost the track-pad function completely and the keyboard is erratic. If I accidentally hit the Caps Lock key the keyboard stops responding. I discovered if I open the keyboard control panel and just change a parameter, like how fast the cursor blinks and APPLY then I get the keyboard back without rebooting. I downloaded the track-pad driver, says it's the same as installed but the system no longer recognizes it's there in the control panel. This is an HP G60 series laptop running Win 7 Home.

I'm downloading TSG to add that info, but searching I see many people have had similar problems like this with no solution on various brands of laptops and Windows. Anyone suggest a reason for this? And how to fix it without reinstalling Windows from scratch?
 

Answer:Windows update killed HP laptop touchpad, keyboard

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Hi all, Yesterday afternoon (14 M!R 2012) I ran a windows 7 update that included a Lenovo update. It was some kind of bluetooth thing, but I'm not really sure the exact name. Foolishly, I chose to include this in the update. When I performed the updates and restarted the machine my USB keyboard no longer works. There were 13 updates available for install. 9 of them were critical updates and 4 were optional. I installed 3 of the 4 optional and all of the critical. So when I discovered that the keyboard didn't work, I rollback the update to the last good configuration and the problem persisted. When I looked at what updates were available, 12 of the 13 were there, but the Lenovo bluetooth one wasn't on the list, leading me to believe that it didn't get rolled back. What I've noticed is that the keyboard is recognized by windows, but I can't type anything. Furthermore, when I do type a few characters with it, after about 5 seconds I hear the "disconnected a USB device" sound. So something is definitely strange, but I don't know what to do. Does anyone have any ideas? I really need the full sized ergo keyboard. The tiny laptop keyboard kills my hands. I have rheumatoid arthritis, and I really need my big keyboard or my hands are killing me.Thanks, Tripp

Answer:W510 Lenovo Bluetooth windows update killed USB Keyboard

So the keyboard doesn't use Bluetooth then? Not sure why it'd be affected by a Bluetooth update.Does the keyboard use some sort of proprietary driver or just the generic Windows driver?

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I installed Windows 8.1 pro due to the need of domain, I also downloaded and installed all Lenovo software as well as drivers. I am also using Classic Shell to get a "normal" start menu. Issue 1: Keyboard disables when not in laptop mode, touchpad is allways enabled. How do I disable touchpad in tent, stand tablet mode? Issue 2: Soft keyboard shows up in Microsoft software, however it does not show up when typing in other software, Firefox, Lightroom etc. Is there a way to make this work? Issue 3: In full resolution Windows scale bad, as several computers now delivers with this high resolution and 4K monitors will be more common, is there a fix from Microsoft to get normal scaling? Ie. menues are very small making it hard to hit the correct button on touchscreen.

Answer:Yoga 2 Pro: deactivating pad in yoga modes, soft keyboard in non-microsoft sw, scaling Windows?

I, too, have the soft keyboard issue. If I'm already editing some text and switch modes, the keyboard shows. If I move to tent/tablet mode and try to edit - no keyboard!!! The is an On-Screen Keyboard app but it fills the entire screen. Useless. Surely there is an answer to this problem?

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Looking to buy a Lenovo Thinkpad Yoga S1, the keyboard option are Uk English or Us English Euro. What are the differences? Does any one have a picture or layout schematic specificaly to this model? Thanks a lot! Cheers. Max

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I found the solution on the discussion board to fix the color issue on the Lenovo Yoga 2. I clicked to install the BIOS update, and it went to the screen where I showed it installing. After that it went to a blank screen showing some brightness, and the keyboard light was on. The instructions had said to not unplug the laptop.  So I left it overnight to see what would happen, and this morning it looked exactly the same. I tried the power button, and it doesn't change anything. It won't turn on, or off, or even show the white light for power. HELP.... What can I do to fix my brand new Lenovo Yoga 2 ??????













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Answer:BIOS fix for Color killed my Yoga 2

Hi RRLady, welcome to the forums,
 
how long did you keep the power button depressed?  Please hold it pressed for at least 5 seconds; the system should shut down as described in the following knowledgebase article;
 
http://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Yoga-2-Pro-Pentile-matrix-RGBW-characteri...
 
"Installation notes:  Based on internal testing and customer feedback in the forum, it is possible in some cases that the system may not restart automatically after the BIOS flash completes.  The screen will be black and the keyboard backlight will be on.  If this occurs,  press and hold the power button until the system shuts down, then press and release to restart."

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Dear Lenovo,My less than 2 months old Thinkpad E431 crashed and would not boot again in the middle of a presentation. I was giving this presentation to investors for my startup.The service centre diagnosed this as an issue with the hard drive and rectified it. Couple of days later, the laptop refused to boot again and this time, the service centre decided to replace the hard disk.It has been over 11 days since then, I haven't got my laptop back. Overall, for over 3 weeks I have not been able to use my laptop.All attempts to get this issue solved by calling/emailing lencare and your call centres lead to nothing.Your representatives are not ready to point me to an appellate authority while my business suffers everyday.
 
Serial No: Removed serial number to prevent abuse

Answer:Lenovo Thinkpad has killed my business

That's what Next Business Day warranty is for.





_____________ThinkPad T61p | 15,4 WSXGA+ | Intel Core2Duo T9300 2.5GHz | 4GB CL4 DDR2 RAM | nVidia Quadro FX 570M | Win7 Ultimate x64

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Is the pen supported if I switch my OS to 7? I am really not digging the interface that this machine comes with. I'm a super old school technology person trying to slowly integrate into all the new ways of communicating, etc. Any advice is greatly appreciated. Thanks, Tori

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Hi, I just got my new thinkpad yoga 370 that comes with windows 10 preinstalled and I'd like to do a Clean Install of Windows 7. Whoever I'm worried about drivers/comptibility issues, for example that the touch screen doesn't work anymore or that the wacom pen isn't compatible anymore.  Has someone tried to install windows 7 on one of these laptops or do you know if it's possible? If so what precautions should I take? Which drivers will I have to download after the install to make everything work properly? Thank you

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I uninstalled the windows 8.1 that came with my Thinkpad Yoga to installe windows 7 64-bit because there was no support for Power Manager ( a tool that allows you to charge your battery only upto a certain percentage (eg 40%) which helps reduce battery aging when the notebook is mostly operated on AC power).Doing that required me to fully clean the Hard-disk during the installation process.I installed almost all of the drivers available on  http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...for thinkpad yoga and windows 7 64 bit.Happily, this provided me the Power manager, and I can use it just as I wanted.However, all these has brought in additional issues which are listed below:  1. The touch pad right click doesn't work. Only two finger tap works as right click.2. The touch pad gestures for zoom and scroll doesn't work at all.3. The screen auto-rotate doesn't work.4. The touch screen gesture for zoom doesn't work. I did install the ultra-nav and screen-rotate drivers, but I get error messages regarding synaptics ... not working and also sensor driver not working during the windows startup. Any help please? Thank you.  

Answer:Issues with Thinkpad yoga on Windows 7 64-bit

Follow up: After going through windows update and installing windows 7 service pack 1, some of the issues have been resolved. The screen auto rotates based on device orientation. The two finger scroll and zoom works on the touchpad. The physical right click still doesn't work. (The two finger tap for right-click is working). One important feature that I still find mssing is that the two finger pinch to zoom doesn't work on the Touchscreen (it works in Touchpad though). So, when I am browsing websites on Tablet mode, there is no way to zoom in! Thanks. 

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After i ve updated to windows 10 i cant change the auto rotation if im not on tablet mode, also in tablet mode the trackpoint isnt disabled. are there any tips or recommendations about these issues?20DM000VUS is my laptop model.

Answer:Thinkpad yoga 14 little issues after windows 10

Hi danielmb007 It took me some time to stabilize Windows 10 on the TPY 14 (20DM008UUS). I went into a "driver updating rampage" for it and I have it stabilized right now. This are my tips to update the drivers on my Thinkpad Yoga, but you can decide how deep you want to go for driver updating:1) Try first Windows Update and update all the drivers and Patches2) Try Lenovo System Update to get any new/missing drivers.3) Try to install Lenovo Settings and Lenovo Companion from the Windows App Store, Lenovo Companion also has a "update driver search"4) Sometimes all that software does not recognize some updated / missing driver. Check Lenovo's Support Site and search for your specific model drivers. This will be the Lenovo supported drivers, but if you want to look for other update drivers directly from the manufacturer (AS IS) you can try:5) Depending on the machine chipset/processor, you can try Intel Driver Update Utility, or AMD Update Utility.6) I also like to use DriverEasy, which offers a a decent driver update recognition for free, but also tries to sell you the full version. Just be warned that the drivers that are not from the Lenovo support site are "AS IS" and under your own risk, I install them since I'm confortable installing, and un-installing Windows drivers, remember that a wrong driver may turn up Windows un-usable. Regards

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Ever since I installed windows 10 the throttling on my yoga 15 has been rediculous. If the computer remotly heats up the programs that I am using slow down to a crawl randomly. This is especially evident on steam games and other heavy programs that require the dedicated graphics card. I have tried everything from reinstalling the nvidia drivers, updating the bios, clean installing windows 10, anything. I have not been able to find a solution for this and its getting quite annoying having my fps drop from 90 or 60 yo 5 every few seconds when before I could keep a solid 60+. Sometimes the fan revs up and down as my frame rates goes up and down. Has anyone found a solution for this? Or has Lenovo done released anything?

Answer:Thinkpad Yoga 15 Windows 10 Throttling

How hot does it get?

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Hello, When I suspend my laptop (windows 10.1 -> sleep), I can't wake it up. The red led is in sleep mode but the switch on/off button does nothing. The only way out is a long press on the switch on/off button to shutdown the laptop and start it back normally. What could it be? Is there another way to wake up the laptop? Thank you for your help! Cheers,

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Greetings: I have a Thinkpad Yoga (Type 20CD, Model 00B1US) that shipped with Windows 8 Pro installed.  I later upgraded to Windows 10 Pro.  I need to reformat as the machine is sluggish at times.   Any suggestions/tips for doing a complete reformat of the hard drive and then a clean install using Windows 10 Pro?  My concern is impacting the BIOS or losing any of the Lenovo drivers for things like the function keys, keyboard light, screen digitizer, etc.  I am assuming simply reinstalling Windows 10 Pro (instead of reformatting and then reinstalling Windows 10 Pro) will not provide the performance boost I am looking for. Thank you in advance for your input.

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I'd like to ask about your experience with updating your 2nd generation Thinkpad Yoga 12 laptops from Windows 8.1 to Windows 10. I've seen the black screen problem described, that seems to be an issue with the Synaptics driver and hopefully has been fixed with the current latest release of the synaptics driver from the synaptics site.  According to the discussion thread here anyway. But have you encountered any other issues?  Has Windows 10 been a positive upgrade for battery life?  Any tips on steps before upgrading, such as any driver incompatibility and setting up a back-up? My Yoga 12 is the variety with an i5 5300U and a "hybrid" 16GB SSD + 500GB HDD. Thanks!

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i have  a Thinkpad Yoga 260 in which i must reinstall windows 10.how can i do this?can i receibe a copy of windows 10?thanks in advance.Mariano Cabezon

Answer:Thinkpad Yoga 260 install windows 10

if it originally  came with win10, it has a license in the BIOS.  You can create a USB stick on a different machine (free) and install it. 
https://www.microsoft.com/en-us/software-download/windows10

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I took it out of the package, plugged it in (because it was dead for some reason), and turned it on but it won't boot. It just keeps giving me this error message saying that Windows could not complete installation. I press ok and it just restarts and comes up again.


























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Hey Guys,I updated my ThinkPad Yoga S1 (20C0) last year to Windows 10, since this was possible.Also, the Thinkpad Yoga S1 is on the model list, for possible upgrades to Windows 10.But now I am getting some problems with the Hardware (for example: the digitizer pen doesn't work correctly)When I'm looking at the download homepage for my model, I can't find any drivers related to Windows 10.Has anyone the same problem or can help me ? Thanks Philipp

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I tried installing the recent BIOS update from 1/27, and my laptop has died for the second time. It is unable to repair or boot properly. http://support.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-910-13ikb/downloads/d... Anyone else having this issue? It is incredibly frustrating to lose my data because of a BIOS update.

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Hello All, here is a good one:  (Maby a MOD will give this to development to take a look at this, unless someone hasseen this before????....) I have Several Thinkpad Yogas (20CDCTO1WW), After installing Win10 1607 & Microsoft Office (tried 2010 - 2016)All experience the same problem. If you open MS Word (Or Excel) Click insert, then select object, select object type - Microsoft Equation 3.0 & selectok, you cannot select any symbols.  When Clicking any button, it is like the calibration is way off.If you click the title bar to move the equation symbols, the bar moves down and to the left. I have confirmed this is something to do with the Windows 10 1607 & the Yoga.  The previous version of Win 10 itworked properly.  I also tried this on various models of Desktops  & Win 10 1607 and it works properly. I have tried different drivers, versions of Word, BIOS,  external mouse, but it makes no difference,  It has something to do with Win 10 1607 (Build 14393.222) & Yoga or so it seems. Maybe some type of driver issue?, if anyone has any clues I would appreciate it.           Thanks in advance!

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Hello I bought a Yoga X1 last year and it was working fine until about 3 weeks ago. For unknown reasons - possibly because of some Windows 10 update or because I installed a "nightly built" of the VLC video player the touchscreen stopped working. Windows 10 could not find a driver anymore (claiming that the driver it found is not suitable for this version of windows or womething like that). Same happened with the Lenovo driver for the device from the Lenovo website. I always hat the device marked yellow and "not working properly" in the device manager. I finally found in a forum aomeone pointing to a different driver for the Xoga X1's Wacom device and installed it. Now it shows up in the Device manager without Problems, but I still have no touch functionality. I deinstalled VLC alread and updated Win 10 again - still no luck. do I need some additional driver to connect the device that is recognized in the Device manager with Windows 10 somehow? Or activate it? I booted from a USB rescue stick for Win 10 and there the touch functionality was ok - so its not a hardware issue! Thank you.


























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I reset my yoga 12 to factory settings and upgraded to windows 10. After booting up I removed a bunch of bloatware and I think I removed something important because I just noticed that there is no microphone in the device manager. How do I get it back?













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Answer:Thinkpad yoga 12 - No microphone installed - windows 10

Hey, I have this problem too, sort of. I've had my yoga 12 for about a month now and the internal microphone is no longer showing up in the device manager. Not only that, but my computer won't even detect an external microphone. I don't know that it's a problem with something you deleted (at least assuming we are having the same problem) because I didn't do that. I know this is a long way of saying I have no idea how to help you, but at least you know you aren't the only one? I've tried reinstalling drivers and I can't think of what else to do.

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