Computer Support Forum

E545--USB ports on left side of computer all died at once, but port on right side is still working

Question: E545--USB ports on left side of computer all died at once, but port on right side is still working

When I insert a flash drive into one of the dead ports, initially the message pops up indicating that the computer recognizes something has been inserted into the port, but then it immediately disappears and the port is dead. I went to Device Manger-->Portable Devices and tried to fix one of the three dead ports. At some point (after I scanned for hardware changes, I think) it did show the drive letter, but it had a yellow triangular error-message indicator. I right-clicked and selected Properties, and it said "This device cannot start (code 10)." Then the drive letter disappeared, though it has come back sporadically. I hope this is clear. Would appreciate any ideas. Thanks. Jane Doe

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Preferred Solution: E545--USB ports on left side of computer all died at once, but port on right side is still working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: E545--USB ports on left side of computer all died at once, but port on right side is still working

I also noticed this problem. Only the USB port nearest the rear is working. Even when I boot into the BIOS with a USB drive attached, only that port enumerates anything.

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left side usb ports not working

Answer:Left side usb ports not working

Hello,You can try this document to help troubleshoot your USB port issue:

-ChrisI work for HP.Support Forums are now on your mobile phone:

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Hi everyone , i'm running into a problem. I'm trying to use the usb ports that are on the left side, but they aren't working. i plug in my Mouse to one of the USB ports and when i boot up my computer i can see the mouse working since it lights up, but then once the windows screen pops up it turns off and i can't use it. Anyone have any clues? i tried plugging in a USB flash drive just in case it was just the mouse and it wouldn't work either.


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Answer:W520 left side USB ports are not working.

Hi SR20SE,
Welcome to Lenovo Forums!
Try to uninstall and reinstall the USB drivers, to find the same, go to device manager, click on universal serial bus and click to uninstall it. And also please check in BIOS whether the USB is enabled.
Please let me know whether the above steps helped you.
Thank you, have a good day.
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!

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Thinkpad edge E530, after hard disk failure. Replaced hard drive installed Windows 7. Now only the one usb port on the right side is working. The three usb ports on the left side do not work.

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Left side USB 3.0 and 2.0 ports are not working in my laptop. but the right side USB 2.0 port is working. i have looked in to device manager and tried to update USB Driver. But it shows that the driver is not available contact your product service provider. plz help me to install the driver. what should i do.

Answer:Left side USB ports are not working in my laptop

Hi: Download and install this driver and restart the PC. This package provides the AMD USB 3.0 Driver for supported computer models that are running a supported operating system.

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Hello ,I have an HP Pavilion 15-p034tx Notebook PC...Serial Number: 5CD434113CI've an issue with it. My Notebook's Left site ports are not working (two ports) since 4 months...I have tried a lot of things ..I tried to update all the drivers on this PC , and tried with resetting the PC . I've also changed the windows for 2 times . But nothing helped me .. Please Help me .. I bought this notebook from Malaysia when I studied here ..But now I'm living in Bangladesh . In this country there is no authorised customer care. That's why I need help from this support forum badly.  Thanks And Wishing to solve the problem.  

Answer:My Notebook's Left side 2 ports are not working. Please Help...

Hi, Please try the following tool: Regards.

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So I like to play games on my computer with a wired controller because I get tired of keyboard controls, but I run into two problems with this. One usb on the right side is used by a wireless mouse, and the other is the wired controller. The USB on the left side is open, and my headphones are USB-only. Usually my headphones work on the right side, but on the left side they are not working. What's the reason for this?

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Hello, I bought a IdeapadS510p. I installed windows7 on it and afterwards all usb ports were working. Then I installed all the drivers for the ideapad s510 from this side:   Afterwards the USB-Ports on the left side stopped working. The fascinating thing for me is, that the usb port on the right side is working fine. There is no error message in the device manager and I installed the drivers a second time, but to no avail. Could you help me?

Answer:Ideapad S510 usb ports on the left side not working

I have the exact same problem.. I can find it when i restart but when i take it out and plug it in again nothing happens! Help please

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My new laptop left side usb port not working, only 1 working out of 3 please help me

Answer:My new laptop left side usb port not working, only 1 workin...

Hi: Did you install the amd chipset drivers for W7 32 bit? If not, you need to install those and restart the PC in order to get the usb 3 ports to work. You want the first file listed on the webpage.

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I have a Satellite P50t - A0338 laptop.
It has a full keyboard and numpad. The numpad side of the laptop is faulty. And yes i have tried turning it on and off by pressing the num lock button. I have also restarted numerous times. Checked the BIOS un-installed all keyboards and restarted to have the drivers, then, reinstall. The problem persists.
I am now typing using the keyboard. I want to now demonstrate what happens when I use the numpad side.
I am going to type the following using the numpad: 1234567890.-+/* in that exact sequence.

Here goes:

Damn I switched tabs three times, it asked me whether I wanted to shutdown and it took me the log off screen & more.
The num pad used to work. It hasnt been working for some time now. I can not remember the exact day it stopped working.
I don't download crap. Only use this laptop for work and listening to music. So it has MS Office and Itunes installed, it came with AVG antivirus.

I therefore think it is a driver issue. However the drivers are for a standard keyboard, there aren't any strange drivers installed under the keyboards. I have accessed the BIOS to check whether there are any settings which I can change, and I couldn't see any.

Oh there is one more thing, both USB ports on the left have stopped working.
The keyboard lights can be turned on and off by using fN+z...
Please help.

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Hello HP. When my computer working hard. My computer get hot in right side and under the computer in right side. And up on the keyboard. The computer is 81° But why the fan not go totally high up for cooling the computer down. And why it's only cooling down the left side. And not the right? .It's a new thing it's begin on. I don't think my heatsink is broken because i am really good over for my laptop.I don't want to get a FanPad but i want to get it fixed. I have opened my laptop and cleaned it with air. and i get a lot of dust out. But my computer still get hot in right side. But it's cold in left side now. after i cleaned my computer. Hope on help, fast as possible  Best Regards Simon 

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This system has worked well up until a few weeks ago, then suddenly many of the ports on the left side (USB, Ethernet, phones) have failed. I haven't tried the mic or the modem. The PCMCIA slots work. As well, the system could not recognize what video adapter it had, although it works with the default driver. Does anyone have any ideas on the problem and fix?

Answer:T42 failure of many or all of the ports on the left side

your southboard chip on your motherboard could be detaching, but i haven't see many ethernet and phone ports that fails too. akjula66 knows bit more on this issue than i do. If it is indeed the southbridge chip that is causing grief, then you could try a solder reflow or a second hand motherboard change. Or time for a second hand or new upgrade to a new laptop. 

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I recently bought my Dell XPS 9560. My dell xps screen appears cooler on the left side and slightly warmer on the right side. It is not noticeable in any color but when I visit websites with a white background like google, I can notice that the right side is slightly warmer (yellowish) which is distracting. Any idea on how should I proceed with the issue?

Answer:Dell XPS 9560 Screen - left side cooler and right side warmer

If "recently" is less than 21 days from shipment and from Dell directly, the best option is to contact customer support and have the system replaced.
If it's more than 21 days from shipment, the warranty will cover the display replacement, which is the only solution -- though if the system is new enough, you're better off having it replaced than repaired.

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Model:  HP Pavilion m6 Notebook PC 15".   Laptop used minimally and still in beautiful shape other than these noted issues:  Left hinge is broken away from plastic casing (see pic) and Right hinge is broken away from lid plastic (see pic).   From what I'm reading, it seems the plastic base, chassis, and possibly lid base and hinge need replaced.  Please let me know what HP is offering as far as replacement parts and repair.  This seems to be an ongoing issue with HP notebooks.  I've purchased a total of three HP notebook/laptops over the past four years so I'm very concerned about these issues and why HP has allowed it to continue for so long and across so many different models.  It seems to me the plastic used in making these parts does not have the tensile strength required in notebook/laptop use.  I would think this issue would've been corrected years ago and not have continued.  Please advise.  I do love all my HP laptops other than these issues.   Thank you. 

Answer:Left Side Hinge Plastic Casing Piece Broken and Right Side L...



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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After I reinstalled Windows XP Home on a P4 2.4 G computer and checked Quick Launch in Taskbar & Start Menu Properties, I double clicked the Quick Launch divider in error, and Quick Launch displayed on the second row of the Taskbar.  I was finally able to get Quick Launch on a single row of the Taskbar.  However, it is now on the right side of the Taskbar, and I have not been able to move it to the traditional left side.  While it does not create an operational problem, I am accustomed to Quick Launch being on the left.  Quick Launch is not locked.  How can I get it back to the left side of the Taskbar, with open programs showing on the right?

Answer:Move Quick Launch From Right Side To Left Side Of Taskbar

Click and drag the divider, that should move the toolbar about.Just drag it to its normal position.It works for me, anyway.Hope this helps.

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Has anyone seen this before?
This seems to be happening more and more, I am using my PC (with Windows 8 Pro) as an HTPC and its connected via HDMI to a plasma TV so the PC is always on. Sometimes, when I go to use the pc I turn the TV on and then move the mouse around to turn the display on and I see the attached image, it looks as though the screen has shifted to the right and wrapped around to the other side.
I ran windows 7 with the same hardware on this setup for years without an issue. Any guidance is greatly appreciated.

Answer:Left side of screen rolled to right side of monitor..

Did you ever get any sulution for this problem ?

I have the same problem with my windows 7 ultimate, tried everything now, the last step i'm testing now is an older driver.

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I cannot find or load the drivers for my usb ports on the left side of my laptop, the one on the right works fine but the 2 that are on the left do not, I cannot get them to notice anything I plug into them, update the drivers, or get any responce from them at all. Please help. 

Answer:usb ports do not work on left side of laptop, cannot find or...

Hi,Please provide the exact model of your PC so that we can look and see if we can find any missing drivers which will enable the USB ports on right side.If you look at service manual you can see that the ports on the right side are actually a seperate board attached via ribbon cable to the motherboard. So the USB on motherboard are working and the hub is not working. Could also be a hardware problem. (page 62) Let me know,David

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Hi, I have a CTL 17" LCD monitor. This morning I turned on my pc and found that the left side of my monitor is darker than the right side. Any idea as to what the problem could possibly be?

Answer:My monitor is brighter on the right side than on the left side

I don't know which orientation the tubes have, but if it is vertical, the tubes on the left may be on their way out. Most LCD monitors unless specifically advertised otherwise (ie - LED) use fluorescent tubes for the backlight.

So, I'd say it is on its way out and there is nothing you can do to fix it short of just replacing it. The left side may brighten to normal after being on several minutes/hours. Did you notice if that happened the longer you had it on?

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My laptop won't burn DVDs anymore and when downloading a movie its blotchy,the USB ,HDMI ports on left side don't work any more.

Answer:My laptop wont burn dvds,and ports on left side not respondi...

Amandag01 Hello;Allow me to welcome you to the HP forums!I read your post about apparent hardware problems on your Win10 PC and wanted to help.Here are some troubleshooting steps you can try: HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8) | HP® Customer SupportGood Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

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another question about the Pro M70 PSM75E, beside the hard drive (left hand side) there is a port which u can take off. i took it of and it looks like a grafx chip or something :s anyone with the M70 no what it is.

Thanks Again

Answer:Satellite Pro M70: Question about the port on the left hand side


Well, there are many Satellite Pro M70. It?s a large series.
But for example Satellite Pro M70-110 has a PCMCIA Type II slot.
You can use different PCMICA card in this slot. But they must be compatible.
I assume in this slot you have found a plastic board. This is only for securing.

However, if you want to know more about your unit I would recommend reading the user manual which should be preinstalled on your notebook. There you will find very, very, very ;) useful informations.

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Hi, i wonder if this just happens with my X220i:When i take a USB device or cable and try (without any force) to plug in wrong sided into the USB port on the left hand side, my Thinkpad just crashes. It just switches completly off right away. I then cannot start it again before i detach the battery and disconnect the charger for a second.  I happens quite often that you try to plug in a memory stick upside down. If i try this on the other ports nothing is happening. I wonder if other users have the same issue..  

Answer:X220i crashes when try to plug in a wrong sided USB device on the left side USB port

you short circuited the usb port. I have heard of it but never done it in person.

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I recently bought this new laptop and it has two USB's on the right and one on the left. The one on the left doesn't seem to work. In device manager I see: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)USB Composite DeviceUSB Composite DeviceUSB Root Hub (xHCI) When I click show hidden devices, three more USB Composite Device's appear saying they're not connected? Tad bit confused over what to do here, any suggestions are welcome, thanks !

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I'm a novice at networking and therefore am I missing something? Why is the Left side of the splitter working and not the right? Is it just brocken or does something need to be activated.
Thank you for all your help!

Answer:Splitter left side working not right???

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hi i have this notebook i was using windows 10 64 x but somthibg happend 2usb not working and acnnot detect any usb cabl or usb flash also usb3 not working the aduio slot not stable when i use headphone now i just have 1 usb in the right side its working i used  usb hub with it but not working good sam usb bulit in the notebook i dont know what happend ! the problem happend with windows 10  64 x and windows 8.1 64 x my device still in the warrnty i think i t will expire after 6 monthes windows 8.1 64 x  not supportd by hp can i use windows 10 drivers  ? because i have some drivers stil uknown and i dont know why hp support only windows 10 64 x  also all hp laptob in egy[pt come without CD to install the softwar and drivers so many people prefer DELL  i wish any expert answer my qustion and help me to solve this problem. 

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Hello.I just got my Y510. The left side speaker is not working properly.I tried all settings combinations possible: with Dolby ON and OFF, Quad and Stereo, used the test feature of windows and the one of RealTek.When running the Realtek test with Dolby OFF and sterero mode:Balance all to the right: Left does not sound. Right speaker sounds strong and OK.Balance all to the left: Left sounds weak and somewhat in the middle and right is off. When running the Windows test in Quad mode:The side right, the left rear (Laptop's front left) and right rear (Laptop's front right) sound OK.But the left side speaker is still weak and the sound seems to come from the front right corner of the laptop. Any help is much appreciated. Thank you, Bruno.

Answer:Left side speaker not working

BrunoB, this is from an earlier post by myself in this forum:  Just curious as to whether this "sound image issue" is being addressed by the engineers yet. As I stated in an earlier post in this thread, the speakers are actually working, it's apparently the volume level and/or frequency range of the sub that is causing the sound to be heard coming from the right only. My Y510 was with the Lenovo depot in Texas for 3 weeks only to be told that there is nothing wrong but they did agree that the sound "appears' to be unbalanced to the right. Supposedly the engineers were going to work on the issue. Here is a quote that was on the paper that was sent back to me with my notebook: '"Left and right speaker output is good. Placement and volume level of the subwoofer is creating an image issue which cannot be resolved at this time." This quote is from Repair Technician Steve. Hope this answers questions out there. Unfortunately it doesn't help the unbalanced sound issue.'Message Edited by mikepasta on 05-17-2008 12:35 PMMessage Edited by mikepasta on 05-17-2008 12:37 PM

Beer... It does a body good!

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My y410p usb ports on the right side of the computer is not working. I plug a device in and it does not do anything. I have reinstalled drivers, rebooted, checked the bios, and even tried running some of the lenovo tools and it says my usb is fine. The USB 3.0 port on the left side of the computer works fine. Any thoughts? It is still under warrenty, but I don't want to set it back in again. 


Go to Solution.

Answer:My Y410p USB 2.0 ports ( on the right side) not working

Welcome to the Lenovo Community !
Try doing a reset of the BIOS to see if that will clear the problem with the USB ports.  A soft reset can be useful in resolving hardware conflict problems.  Just do this.......
1. Unplug the charger / adapter. 2. Remove the battery. 3. Press and hold the Power Button for 15 seconds. 4. Re-install the battery, plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
I would also recommend that you shine a flashlight info the ports.  Check to see that there is no debris obstructing the contacts and that the contacts are all aligned and not touching each other. 
If the above doesn't resolve the problem then I would suspect there is a problem with the audio card that has the ports mounted on it or the ribbon cable connecting the audio card to the motherboard is not fully plugged in.  Since your system is still under warranty, further repairs are best left to Lenovo Support.  You can find the phone number for Lenovo Support by using the link below....

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The 2 usb ports on the right side of Aspire 5253 are not working. No sound, light, etc. The only usb port that works is the one on the left side.

Answer:2 usb ports on right side not working on Aspire 52...

It sounds like a hardware issue honestly, as discussed in a previous thread regarding this issue.

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side usb ports not working divice manager says all works but nothing picks up but back usb ports all work

View Solution.

Answer:hp touchsmart 520 side usb ports not working

Greetings @idwer16, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that some USB ports are not working on your system. I am happy to help with this. As a start., please post the full product number for your computer. See the following, if you need help with that information. How Do I Find My Model Number or Product Number? Did the side ports work previously?Are the side USB ports version 2.0 or 3.0 on your model? Have you tried to update the drivers on your computer? If not the HP Support Assistant could help with this. On most models the USB component is part of the board chip set drivers.HP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 7) Another document that could help may be HP PCs - Troubleshooting USB Connections (Windows 7). Please let me know whether any of that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

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Hello, everyone.
After I reloaded Windows 8.1, the left side of my touchscreen for my Lenovo B50-30 Touch laptop did not respond. I don't know what I did before that happened. Can someone tell me if it is a hardware or software problem, and specify which hardware to replace or software to upgrade?
PS As soon as my touchscreen stopped, the performance was also lagging. Also, when I went to the Tablet PC Settings under the Display drop down box, it only shows the settings for Mobile PC Display. What's happening to my laptop?
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:B50-30 - Left side of touch screen not working

Hi Organanon,
Welcome to the Community,
When you say "reloaded" do you mean doing a refresh, system restore, reinstalation or a simple restart of the machine?
Have you tried running a calibration on the touch screen?
Might also want to try to re-download and install drivers from support site.

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sound on left side stopped working...tried headphones speakers, installed sound drivers......i have onboard sound...

sound plays out of both speakers i noticed but when i try to fade it left the sound stops on left side

Answer:Solved: Sound on LEFT side not working

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Hello good people of Lenovo Community, After having been trying for quite a lot of time on my own, I'd now like to ask you for any suggestions regarding the following problem: My earphones don't work properly, however only when plugged into my G780 laptop. Actually if I put the jack fully in, only right earphone works, while the left is dead; if I put in it let's say up to 50% then only left earphone works, and the right is almost dead. I've tried it with different headphones and got the same result everytime. When I use my earphones on other devices (mp3 player, cellphone, etc.) they seem to be working just fine, no malfunction. This occurs no matter which source is being used to produce sound (youtube, bsplayer, windows media player etc.).  I've updated the Realtek Audio Driver - perhaps not 100% correctly - however when I open the device manager and check for update of the sound card driver it says it's already up to date. What else should I try? Oh, as I said my pc is G780, Win 8.1 64 bit, i7 Core etc.  If anyone could help me I'd be truly grateful,Pete

Answer:G780 win 8.1 left side of headphones not working

Hi Pssecho,
Welcome to Lenovo Community Forums!
I?m sorry to hear that the Headphone is not working as expected when plugged into your G780 Laptop, please let me know if the headphone that you are trying to connect is a headphone without any Microphone and let me know if any other headphone is working as expected in the computer.
Hope to hear back soon
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Windows 10 Home 64xWhen I click on the taskbar & select 'show windows side by side' it shows them stacked instead. It doesn't work the other way round - when I select 'show windows stacked' it shows them stacked, as it's meant to.Any ideas why this is happening & how I can get it to work as its meant to?Thanks

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When you open your computer for the first time on your left u see all kinds of picture example : computer, kodak, etc. what do you call these!!!!!!!!!because I did something to install up dates and some of the pictures that was there before isn't there anymore and I know I did something......

Answer:On the left side of computer

That's called Desktop Icon. It is used as a shortcut to launch applications or file from the Desktop, but also it could be files that saved on the desktop.To restore missing icons we need to recreate the shortcut. For example You want to create shortcut for Notepad application:1. Click on Start button,2. Click on All Programs,3. Click on Accessories folder,4. Right click on Notepad,5. Move Your cursor on Send to,6. Click on Desktop (create shortcut),7. Done. Now there is an icon named Notepad on the desktop.

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I just bought my wife a brand new HP laptop at Costco. The left side USB ports work, but not the right side. The mouse, flashdrive, etc are ok when plugged in on the right side, but not the left. What gives? Is there an easy fix?

Answer:Brand new HP laptop, right side USP ports not working

This is a little confusing. You say the right side USB ports don't work but the left side ports do. Then you say the mouse and flash drive work on the right side but not the left. If it is new it is still under warranty. Contact Costco to replace it under warranty if there is a problem with it.

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I recently purchased a Yoga 2 pro, and it worked perfectly for a couple days, but unfortunately now the left side of the touch screen does not work.  I have tried uninstalling the touchscreen driver and reinstalling it, I've installed up updates and recalibrating the touch screen, however it seems the entire left side of the screen is just completely dead and cannot interpet touch. Should I return the computer and get a new model? Is there anything else I can try?

Answer:New Yoga 2 Pro Left Side of Touch Screen Not Working

hi jbenadiva,
Thanks for Posting!
    Try shutting down the PC by holding the Power button. "keep the power button held down 15sec after the screen turned off".
    Also try Uninstalling
  Under Human interface devices in Device Manager uninstall all that starts with HID.
  then restart the computer.
If that will not fix the problem still. I suggest you call the reseller or Lenovo to report the Issue and ask for your options.
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hello everyone here. as i said on subject, i have a beautiful HP Pavilion g6-1279sl Notebook PC. about 3 weeks ago i upgraded it to windows 10 and right now 2 left side usbs does not work anymore.  lets have a look on my usb status on device manager. I did everything i read on web, such as update driver, uninstall and reinstall,any way if this issue is not for driver issue, so is there any way to discover if i have the hardware issue?unfortunately there is no update for this pc on hp drivers section on site ! ps : the usb port has the power yet.  no more data transfer. thanks guys for help 

Answer:Pavilion g6 Laptop left side Usb not working after windows 1...

KazemLovHp Hello;Allow me to welcome you to the HP forums!I read your post about USB port problems and wanted to help.  Unfortunately, the image you posted is now showing in the forums, so I can't see what you saw. Here are some troubleshooting steps you can perform to diagnose the USB problem: HP PCs - Troubleshooting USB connections (Windows 10, 8) Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality in laptops is the specialized drivers written for the specific hardware found in laptops -- and unfortunately, there are no HP Win10 drivers for your laptop. However, for MS-supplied drivers that aren't working well, you could consider using HP Win8.1 drivers -- although there's no guarantee that those drivers will work.  Here's the link to the HP Product drivers and software page for Win8  for your PC: that page does not show Win8.1 when you open it, then click Change and select Windows 8 using the pulldown.You might have to install the drivers using compatibility mode: I would suggest you try the Driver-Chipset drivers as those generally affect the USB ports on the motherboard.Good LuckI am a volunteer and I do not work for, nor... Read more

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I have a Inspiron 15 7569 running Windows 10, the right side USB port doesn't seem to be working properly. I have updated all the drivers, and also Windows to the latest. When I plug in my wireless mouse or any USB flash drive it works for 2 seconds and then disconnects them. On the other hand, my WIRED mouse works perfectly in that same USB port. Any ideas?Thanks, Buy1 

Answer:Right side USB port not working

I'd suggest you try the troubleshooting steps in the link below. Hopefully it will be a help to you.
USB Port Issues - (Official Dell Tech Support) - YouTube

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Hello,I got my new brand new SL500 today. The right side usb ports are not working. They are not loading the drivers. It keeps saying device not reconized. I need some help. Thank You. The left side is working fine.    

Answer:Right side USB port not working

Please try a check with PC Doctor, or check with a linux live cd, like Ubuntu or Knoppix.Download from web, burn it to disc and boot with it. If the hardware is not detected then, it seems unfortunately a hardware failure.

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Relevance 97.99%

hey guys,

I hav windows xp2, but i can't see the left side panel in my computer which shows system tasks, other places and details.... how to restore this... plz help me.... thanx in advance......


Answer:i can't see left side panel in my computer...

Have you tried tapping F11 or 12 once(not sure) to see if the page snaps back. Or next try the OSD (on-screen display) for the monitor. Check the Horizontal Size and/or Position.See ,,, Use The OSD To Adjust Your Monitor

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Relevance 97.99%

i have a dv5000 (made in 2006). the trackpad is centered, equal distance from the left and right sides of the computer. all older models i have found had their trackpads centered.i was thinking of a new laptop. but on your website, all the models i'm interested in have the trackpad on the left side. i don't mean slightly to the left - one edge of the trackpad lines up precisely with the center, and 100% of the trackpad is to the left of that edge. at bestbuy, it was very awkward for me to reach and use the new hp trackpads, because i am right handed (fun fact: the majority of humans are right handed). to be specific: i type with my right fingers on the right side of the keyboard, so if i want to push the "enter" or "delete" button, i use my right hand, never my left hand; if i plug in a mouse, i place that mouse on the right side of the computer, never on the left a few questions -1. are you primarily marketing your laptops toward left-handers?2. with the new laptops, how long will my right wrist last before i develop carpal tunnel?3. seriously, can i special order a laptop with the trackpad on the right side?

Answer:why are hp trackpads on the left side of the computer?

If the trackpad is to the left it leaves more room to put your right hand on the palmrest. Seriously, you are the first person I have ever known to complain of this. I think the answer to all your questions is no except #2 and you will have to explain to me how the location of the trackpad contributes to carpal tunnel. I also think the models that have the trackpad offset are 17" screen models where the right part of the keyboard is the numerical keypad so the trackpad is actually centered on the true keyboard part.

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MODEL NAME:m6-aq005dx
HP ENVY *360 m6 Convertible PC
(removed content)

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I just received my brand new Yoga 500-15ISK. This is the Core i5 version. First thing i noticed after booting for the first time is that the left side of the touch screen is registering multiple touches, and they happen elsewhere in the left side of the screen. This issue has rendered the touchscreen not usable at all. Has anyone experienced the same?

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Hi all,I'm not sure if I posted in the correct forum and I'm new to this so bear with me.  So I bought this laptop around 5 months ago and only about 1 month ago the left side of the touch screen is not working. It would register that something is touching the bottom left side because I have my visual feedback turned on and after a half a minute of that, you can see it go haywire and register nearly the entire 1/3 left side. After 30 seconds of it going haywire, it would stop. And then either the entire left side or just the bottom left side would completely not register any touches at all. This wouldn't happen all the time, just every other day and definitely enough to be extremely annoying.  I bought my laptop in to get fixed for a completely unrelated problem because it's still under warranty and I told them about this issue but it doesn't seem like they fixed it and I'm thinking it's because it just didn't happen to happen to them when they had it. Also, I'm not sure if it's a software issue (since I don't think that's covered by warranty) or hardware. I have Windows 10 Pro, 64 bit OS, pen and touch support with 10 points.  Is there anyway that you guys can help me on this? It would be much appreciated. 

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Suddenly, touchscreen does not work. Also, two USB ports on the right side, but the left one is okay.
To fix the touch screen, I entered device manager, but there's no touch screen driver. 

Inspiron 11 3000 series

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hope i'm posting in the correct place.

right side of screen is fading into right side of computer monitor, can't seem to expand.
it's about an inch on the left side and an inch on the top that show the background of the start up screen.

tia for your help.

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Dear Support, I bought a Lenovo Yoga 500-14ISK a few days ago. Evereything is fine except the touch screen. The right side works properly, but the left side doesn't detect any touch or gesture. i've tried to uninstall and reinstall the HID components, but unfortunately it didn't helped. Then I've searched any touch screen driver on the Lenovo support site for this device, but I've found nothing. Have You any idea to solve this or should I have to send it to a service partner?Operation system: Windows 10 64bit Thank You in advance,Zoltán

Answer:Lenovo Yoga 500 touch screen left side doesn't working

Hi G1zda , 
Welcome to the Community Forums. 
Would a factory reset be an option ? be sure to back up your files first .
Was there any incident of accidents specially on the non functioning side.
Try the touch features on the One Key Recovery Screen and check if there is ripple or would response on both sides .
To access the One screen Recovery :
When the computer is off, press this button to start the Lenovo OneKey Recovery System (Novo Key item 3 page 13 )and choose System Recovery  and check any touch response ( just for testing purpose and no need to continue the OKR factory reset since it would delete everything .
If same issue specially if factory restore can be done , then best to call in tech support for recommendation or your service partner . 
Update us how it goes.

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During certain times my Charms bar won't swipe via mouse, the left side's app viewer won't appear, and I cannot click on the start button. This happens frequently and I do not know what is going on.

Answer:Charms bar, start menu and left side app viewer not working properly

Can you supply a bit more information about the hardware and softwaare?
Are you experiencing any other problems wit other features?
Keep us posted

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in the Satellite M Series, Toshiba M300 (red), there are a combo USB port and something else, and also another plain USB port on the *left* side of the laptop. There is also one USB port on the *right* side.
Currently, for some reason, on my right side, the USB port works (that is, the laptop detects it) and on my left side, where there are 2 USB ports, it doesn't work (that is, it doesnt detect it) I have no idea how to fix it.

Answer:Satellite M300 - Only USB port on the right side is working


What happens if you connect an USB stick or something else to the USB ports on the left side? Does the computer detect something, maybe an unknown device?

Do you have yellow exclamation marks in device manager? Maybe you should try to reinstall the chipset driver and update the BIOS.
Both you can find on the Toshiba website.

And what OS do you use? Have you tried to reinstall Windows using Toshiba recovery disk?

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The casing of the upper left corner of the laptop is coming undone on my laptop. I thought someone dropped it and picked it back up, but my girlfriend has her own laptop and swears she has never touched it. The plastic bottom is separating from the metal portion and it is BAD. I've had this computer for a couple of years and it works great still, but how this happened is a mystery because the laptop has never left my apartment.Thanks, Kevin S.

Answer:Casino games issue on left side of computer

Casino games? Autocorrect is killing me.Casing issues*

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The other day I realized when listening to audio that the volume on the left side was significantly lower through the headphones on my U400. I checked and this problem also exists through the computer speakers. It does not appear to be a problem when I tried it using the hdmi port to my TV as a test.I've played with every audio setting I could find in Windows 10 and have uninstalled and reinstalled numerous audio or audio-related drivers. I've also tried different audio programs (iTunes, Skype, Media Player, etc.). Nothing seems to have had much effect on the issue. I've tried settings such as the volume equalization, changing the balance settings, disabling and enabling enhancements. The only thing that appears to somewhat address the issue is when I lower the volume on the headphones (with the volume control on the headphone set). At some point that seems to allow both sides to be equal, but the volume is much lower than I'd like. Any thoughts as to what the problem might be related to would be much appreciated. I find it interesting that the problem doesn't appear (to me) to be related to the external jack because the same problem occurs with the computer speakers. However, there is no problem as far as i can hear when I use the digital hdmi connection.Thanks

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I'm at wits end here, I can't play any of my favorite games If I can't enjoy decent audio. The problem I have and this is if I use headset or straight speakers, is It never comes out both sides at same time. The only exception to this is music. I can hear music On my computer fine or music in the game fine.

Im conviniced this is an audio card issue, because I used this exact same setup on my old computer. I have this problem in both games I like to play, Wow and Fallout, New vegas. in FO:NV howerver, I hear it out of one side or the other, unless im talking directly to that person. In which case I hear nothing at all.

Please... Save my sanity bullets make poor repairs for computers.

Answer:Left side... Right Side, but never both

I would like to update this, since I've no idea how long most replies take. I installed the sound card from my old computer and Whata ya know... damn thing works better than the "new" card.

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this is worrying me now, i blew compressed air into it then started my pc again and it STILL does this clicking noise. whenever i try to play a game of something, the fan just doesnt run and has this clicking noise. Ive only owned my PC for like 10 months too, what should i do (still in warranty till august)

Answer:fan has weird clicking noise on left side of computer (y410p)

Dear Pholover93
Welcome in lenovo community
Please open the Energy management application and click Start on Dust removel option , leave the machine for a approx 5 mins and then restart the machine , then test
Let me know is the issue still exist

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Ok so here's the case whenever i start up games like skyrim i get a message that says "Error: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail."
and when i'm installing photoshop it's something wrong with VC redist and several people have told me that i have to install VC Redist x86 to solve it, the problem is that i can't install because of guess what, that's right side-byside configuration.
I have tried literally everything to solve this i just hope that someone here will prove that i haven't....
Oh and something else i just restored my computer from crashing a while ago and i don't know if that has anything to do with it(but it propably does as usual)

Answer:Side-By-Side Configuration Not working tried everything.

What was the crash was it a BOSD if so what did it contain. Also What have you tried in detail to solve the problems you are having now?

I also see that you only have SP1 for Windows Vista installed. Perhaps the game needs SP2.

Update graphics drivers, Run a CHKDSK on the system.

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Hi, I'm kind of at my wits end at this point. I don't know if my problems are fixable, or if I just need to get a new computer.

It started with just a few programs on my computer that had side by side configuration errors. I was advised to uninstall and reinstall the Microsoft Visual C++ Redistributables, but some would not reinstall correctly.

Several of the shortcuts on my computer are no longer working.

I have an HP Pavilion g7 running windows 7. I was using Firefox as a browser, but now I can't get adobe flash player to run on it at all. See posts here:

and here:

So I've had to use Chrome. Now, more and more programs won't open and are causing Windows to crash "Windows Explorer has stopped working." I ran a disk check and no errors were found. On the reboot I had and Event10 WMI error, and was able to find a fix through Microsoft.

Here are a list of the most recent errors:

Faulting application name: Explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x738
Faulting application start time: 0x01cfc20034cb8939
Faulting application path: C:\Windows\Explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 63bbe6ba-2df5-11e4-b37d-101... Read more

Answer:Multiple Crashes, Side by Side Configuration Errors, * Has stopped Working Errors

Some messages refer to ntdll.dll, which is a system module. Try this command and see if it fixes anything. Open command prompt by right clicking and choosing Run as Admin, then type this in;

sfc /scannow

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Very frustrated with this...I opened the laptop gently as I would always do  and the hinge on the left side of the laptop just snapped and popped out of the plastic monitor frame.  The design of the hinges are just terrible and i can now see how they work because the case has been damaged just from opening and closing the laptop.  I can now see inside the whole left side of the case.  To top it off I have already invested considerable time into upgrading the OS to Windows 10 and customizing and installing software on this laptop. I cannot close my laptop entirely since the screen closes on an incorrect angle. Since I am out of warranty, is there any way to fix this problem? After reading several posts, it seems to be a common problem with the envy models.

Answer:HP ENVY dv7-7233nr Broken Left LCD Screen Hinge; Left side o...


  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have a strange problem. I recently had to move my graphics card from one slot to another on my motherboard. When I did so, my desktop appeared to be shifted over to the left and that the left most part of the desktop would not display. I tried to use my TV controls to shift the display horizontally and when I did I encountered two issues- 1) the display would not adjust flush with the right side of the screen (would not reach it leaving a slim black bar) and 2) it looked like someone sliced off the left most part of my desktop (the part missing was a width so that about half the start/ windows button was missing).

I have tried uninstalling and reinstalling CCC (latest update/drivers) for my ATI Raedon HD 46xx series card with no luck (Doing a registry sweep between to be thorough). I also have updated everything else windows with no luck.

My desktop is fine @50hz by the way, but 60hz is problematic.

And here is the whammy!

I took a screenshot of my desktop to send to a friend so he could see the left part cut off by a black bar and when I pasted it, the whole screen is there in the pic!!

So I assume this means that windows thinks it is displaying the screen but it is not making it to my TV?

I would have given up on this, however, it was working before so I know that it is possible.

Any help with this issue would be appreciated as I am starting to pull my hair out over here! :-)
Thanks in advance!


Answer:Desktop shifted left and cutoff on left side Win7 64bit Raedon HD 46xx

Hum I had a similar thing happen with my monitor I just could not get it to the edges and someone advised me to use the scaling in the CCC and it worked so give it go.

Personally I got so fed up with the ATi stuff and went NVidia best thing I ever did.

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There's this annoying white noise on my left speakers(Logitech X-540 Speakerset), though I think it's not my speakers that are causing it, but something else, because when I connect my iPod to my speakers there's no white noise.

So I was wondering if anyone could tell me how to get rid of this noise

Answer:White noise on left speakers/left side of headphone

Sounds like either a driver malfunction or more likely a failing sound card. Most of the stuff below (Windows & Programs) wouldn't likely be causing problems. I'd be willing to bet it's a hardware problem (due to it only being one side).

Figure Out What's FailingIf you're using a secondary sound card
*** i.e. you have a second built in one on your motherboard, enable that.
If you still hear the sound on a different card, then it's something within Windows and not a problem w/ hardware.
If you don't hear the sound, then it's something w/ drivers or your hardware.
If you don't have an extra sound card, see if you can find/buy one Replace DriversDownload & Install a Program like Guru's Driver Sweeper
Uninstall your sound drivers w/ Driver Sweeper
Download and install the latest drivers for your sound card.
RebootIf the sound is still there and you couldn't test a secondary card you're likely dealing with either a hardware failure (most likely with sound only happening in one speaker) or something in Windows failing.

Repair WindowsIf you want to try to fix windows, you can do the following:
Run an elevated Command Prompt and run this command:
sfc /scannow
Peform a system restore
Perform a repair install.Test to see if a program is causing the problemType msconfig into start menu search and hit Enter
Go to the startup tab and disable everything.
Restart computer
Do you still hear the sound?
Yes -- Not a program
No -- A program is likely causing the problem.If no... Read more

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When I'm reading a message I have to scroll right to see the rest of the sentence. Is there a way to show the entire message in one window?


Answer:Solved: Remove necessity to scroll side to side in order to read text.

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So recently, I received a blue screen of death. The error was something along the lines of:

When it restarted, windows advised me to perform a system file check. So I left my computer for a bit, and when I came back it was already at the logon screen. However, when I logged on and started firefox, first thing I noticed was that all my bookmarks and some extensions had been wiped.
I then tried to start Microsoft Word but I received the following error:

"The application has failed to start because its side-by-side configuration is incorrect";

I receive that error for most of my other programs.

When I tried to run event viewer, it says:

"MMC could not create the snap-in"

Please help. Is it possible to restore my applications without reinstalling them all?

Sysinfo Log:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3066 Mb
Graphics Card: ATI Mobility Radeon HD 3650 , 512 Mb
Hard Drives: C: Total - 289804 MB, Free - 64740 MB; D: Total - 15359 MB, Free - 9693 MB;
Motherboard: Dell Inc., 0F237N, A09, .2WZ222S.CN4864395K0725.
Antivirus: Microsoft Security Essentials, Updated and Enabled

EDIT: I ran SCF again. It said it detected corrupted files but when I restarted my computer, I am still unable to run most of my applica... Read more

Answer:Side-by-side configuration incorrect - application errors after System File Check

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T60p running WinXP - arrow keys "shift" screen side to side instead of moving cursor ; happens in Notes and Excel.  How do I reset to "normal"?

Answer:T60p - arrow keys "shift" screen side to side instead of moving cursor

Try to turn off scroll lock (key named "ScrLk") -gan

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G'day everyone - I suspect this issue will be a tough one to get help with!

I've attached a screen-capture of a Microsoft Office Excel 2007 spreadsheet I'm working on at the moment. As you will be able to see on the screen-capture, I've marked the areas of interest and will explain here...

When I enter a name in this column (marked as '1'), I want the spreadsheet to check another column (marked as '2') to see if there is a match. If there is a match, I then want the spreadsheet to check the column marked as '3', and subtract that amount from the column marked as '4'. If there is no match between the column marked as '1' and the column marked as '2', I don't want anything to happen.

I hope that made sense, and if anyone can help me with a solution here, I would greatly appreciate it.

Answer:Solved: Calculating Side-By-Side Cells Dependant On Text Entries In Excel

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Hi all,
I wounder if some can help me please
I have an error message coming up on all 32bit application that says “the application has failed to start because its side-by-side configuration is incorrect.”
I have done a lot of searching and found that most say I have to uninstall Visual C++ then load an update from Microsoft. That’s great but the side by side error won’t let me uninstall or install anything
I ran sfc /scannow and it found some error and did not fix others The log is below
I hope someone can help
CBS log
2013-03-28 16:10:08, Info CBS Starting TrustedInstaller initialization.
2013-03-28 16:10:08, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2013-03-28 16:10:10, Info CSI [email protected]/3/28:05:10:10.05 WcpInitialize (wcp.dll version called (stack @0x7fee84ef0ad @0x7fee87a9849 @0x7fee87734e3 @0xff32e97c @0xff32d799 @0xff32db2f)
2013-03-28 16:10:10, Info CSI [email protected]/3/28:05:10:10.07 WcpInitialize (wcp.dll version called (stack @0x7fee84ef0ad @0x7fee87f6816 @0x7fee87c2aac @0x7fee87735b9 @0xff32e97c @0xff32d799)
2013-03-28 16:10:10, Info CSI [email protected]/3/28:05:10:10.07 WcpInitialize (wcp.dll version called (stack @0x7fee84ef0ad @0x7fef5478738 @0x7fef5478866 @0xff32e... Read more

Answer:Side by side error stopping all 32bit apps and many window's fucctions

Hi scott and Welcome to Seven Forums.

Did you try to boot into safe mode? Or even better a system restore?

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I have an Inspiron 5545 running win10.
On opening, the right side hinge on the keyboard section pulled three screws and inserts free, cracked the plastic in the corner where the hinge is located, killed the WiFi, and caused an intermittent vertical line to appear on the screen.
The laptop has never been out of  the house, never dropped, and seldom left my lap when I was home.
It runs, but is held together with aa 1.5" black paper clamp and connects to the home network via a USB WiFi dongle from Wal-Mart..
This is my fourth or fifth laptop and the first to have the case fail.  This is a design failure in my opinion.  Boo on you, Dell.  I've bought a lot of your computers over the years because they worked and did not fall apart with normal use.  This one disappoints.
Rev. William J McVay, D.D.

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I have a spreadsheet that has nine columns. Once of these columns (the fourth column) is used for a single character as a method of immediately letting the user know that the row in particular is different to the others. So, there's nothing different about that at all.

What I'd like to be able to do, though, is to have the other eight columns (the three columns before the column mentioned above and the five after) all change their background colour when the single character is entered in the fourth column.

So, if the user inputs data in a new row and leaves the fourth column cell blank, nothing happens. If the user enters the symbol (let's say it's a "#"), then the nine columns will all change their background colour to red.

If anyone can help me with this, I'd greatly appreciate it.

Answer:Solved: Formatting Side-By-Side Cells Dependant On Single Cell Value?

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When trying to open a number of programmes including Microsoft Works Word processor is "application cannot be opened as side by side configuration is incorrect"

How do I tackle this please!

Answer:Error message: "application cannot be opened as side by side configuration is incorrect"


To be honest I never meet such problem with the operating system but firstly I would recommend trying to repair the OS.

Boot up the notebook and press F8. Then choose option called Repair the Computer.
Now you will see a some options. Here I would recommend choosing the first option called: Startup Repair.
This option automatically fixes problems that are preventing Windows from starting.
But I?m not quite sure if this is good enough to fix your issue with the system.

If this does not help I would recommend reinstalling this Microsoft Works package.

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Problem: I'm trying to retrieve a client-side <form> element value into a server-side variable. The code works if I explicitly set strCCLastNameValue = (a data value in the db table column "care_Contact_Last_Name" such as "Jones"). I hope I have explained the situation adequately. Thanks for any suggestions on resolving this issue.
Here's the code in an asp file...
<script language="VBScript">
Sub prepop()
Dim dbConn, oRS, sSQL, strCCLastNameValue
strCCLastNameValue = document.getElementById("careContactLastName").value 'THIS IS THE LINE THAT IS GIVING ME PROBLEMS
Set dbConn = Server.CreateObject("ADODB.Connection")
dbConn.Open "Provider=SQLOLEDB;Server=MYServerurl;Database=wpgXXXXX;NetworkLibrary=DBMSSOCN;UID=XXXXX;PWD=YYYYYYYY"
Set oRS = Server.CreateObject("ADODB.Recordset")
oRS.CursorLocation = 3 'adUseClient
With oRS
.ActiveConnection = dbConn
.Source = "SELECT * FROM CareMinistry WHERE care_Contact_Last_Name= '" & strCCLastNameValue & "'"
.CursorType = 0
.LockType = 3
.CursorLocation = 3
End With
'Then fill the <form> with the selected row.
document.addform.entryStatus.value = "<%= oRS("entry_Status") %>"
document.addform.entryCategory.value = "<%= oRS("entry_Category") %>"
document.addform.entryDate.value ... Read more

Answer:Solved: problem setting server-side variable from client-side sub

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This morning I came into my office to find my pc (p4, win7) apparently in a loop. the cpu usage was very high on all four processors, and the disk usage was high as well. I tried restarting the computer but there was so much cpu usage that I couldn't even type. So after 10 minutes or so, I just pulled the plug.

The first problem was that Norton Internet Security stopped working. After an hour on 'chat' with Symantec, they reloaded the software for me and now NIS is working properly. But I still have (at least) two probems. (1) My RIMDeviceManager fails with an 0xC015002 error, and all my MSOffice 2007 programs fail with "The application has failed to start because its side-by-side configuration is incorrect."

I unstalled all the Microsoft C++ programs and then did an MSOffice "repair" and it looks like C++ Redistributable (32 and 64-bit) were re-installed, but Outlook, Excel, etc, still get the same error. Everything I've read about fixing the problem is way over my head (and I'm fairly technical). Does anyone have a clue what I should be tracking down?

Answer:Office 2007: The application has failed to start because the side-by-side config...

Re: Office 2007: The application has failed to start because the side-by-side config.

I've done some more checking and find that quite a few programs are failing to initialize because of this side-by-side thing: Adobe Premiere Elements and Adobe Photoshop Elements, Cyberlink Power Director 8, Microsoft LifeCam (no error, it just doesn't do anything), FormatFactory - there may be more, I haven't checked them all. Each program fails to initialize with the 'side-by-side configuration' error message. Please help!!

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So, I had the same problem as above. I had developed a dll using Qt that worked fine on my machine but would not register on another. The familiar "This application has failed to start because the application configuration is incorrect..." appears when I ran the depencency walker on the dll.

So this was the solution that worked for me, which may help some others see what's going wrong here:

Within my dll the manifest emedded read:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0">
<assemblyIdentity type="win32" name="Microsoft.VC80.DebugCRT" version="8.0.50608.0" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>

It seemed that the assembly definition was not found upon my client computer. So then, from within my original computer's 'Windows\WinSxS' directory, I copied the 'x86_Microsoft.VC80.DebugCRT_1f...' directory and it's associated files within the 'Policies' and 'Manifests' directories onto the client computer. Once copied, the dll registrered fine.

Hope this helps...

Answer:Solved: application has failed to start as side by side configuration is incorrect

As above where?

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I am trying to fix my friends computer which is having several weird issues. When you login everything appears to be normal but Windows loads to a black screen with a cursor. Ctrl + Alt + Del to task manager and I can run explorer.exe to restore the desktop. However the problem now is once your at the desktop all programs when you try to run them pop up with an application failed to run side-by-side configuration is incorrect. these problems are not apparent when the computer is ran in safe mode, but I can not figure out what to do. I checked the registry HKLM software windows nt logon and explorer.exe is the value.
Malwarebytes when ran in safe mode does not detect anything either.

Answer:windows logs in to a black screen, programs have side by side config

Some possibilities: this application failed to start because side-by-side-configuration is incorrect

Was this computer upgraded from Vista to Windows 7? If so that may be the cause. You can try doing a Repair Install of Windows 7 to see if that corrects the problem.

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all instructions can be found here at


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With the introduction of the new and clever 'Snap' functions, two basic functions for organising the desktop seem to have been lost. I and others have tried asking the MS Community, but are struggling to find the vocabulary needed to ask the question, and are getting only non-answers.
So, I will try here..Questions:Noting that these very basic features have been available in all previous versions and editions of MS Windows:
1. How do I now, in W10, get two desktop app windows (DAWs) to share the desktop equally? This used to be achieved by having two DAWs active, and then selecting 'Show windows side by side'. Now, in W10, selecting 'side by side' results only in a cramped tiling of active windows.
2. How do I now, in W10, get DAWs to 'remember' their last setting of size and position, such that re-opened DAWs will open with the same size and position that they had when last closed?
3. Could someone give a direct answer to these two questions, providing the solutions as steps to be taken in W10 - or, will someone confirm that these features are no longer available, in W10?
Two windows, one desktop, i.e.: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxx... Read more

Answer:Updated: W10 App Windows: 'Side by Side', & Setting Default Size/Position..

If you drag App1's title bar all the way to the left side of the screen, it'll "snap" to the left. The same for App2; drag the title bar all the way to the right side of the screen for it to "snap" to the right. (This can also be done using the keyboard short cut "Win + left/right arrow")
The old function for right clicking on the task bar and selecting "cascade windows, show side by side, etc" is still there, but now it allows for more open windows, and depends on your screen size.
As far as I can tell, open windows do remember their last position.

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i cant open my windows live movie maker due to Side by Side configuration error. Can anyone help me?

Answer:Windows Live movie Maker Side by Side configuration error

Isn't that a Win 7 app?

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First post...

I am coming to you as a last resort. I built my own PC and installed Vista Ultimate 64 bit OEM edition. Has been working fine for ~2 years.
Now every time I attempt to open a program I get the error "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail".

The only progam that is barely working is IE 64 bit edition. I cannot download or run any files.

Microsoft wants 59$ to speak to a technical support representative(What a joke, multibillion dollar company wants extra $ for tech support??...).

Doing a ton of research I have tried various things to remedy this with no avail. System restore did not work. Doing a sfc /scannow in command prompt does not work, it does not even run. Wasted 3 hours of my life doing a thorough checkdisk as well.

The error in the event log is as follows...
Error in manifest or policy file "C:\Windows\WinSxS\manifests\" on line 18. Invalid Xml syntax.

So the problem has to do with this manifest file? I really am clueless as to my next move. I can not download and run anything at all.... Can I do a Vista repair installation with my OEM version?

Should I try and get my hands on a cheap upgrade version of Windows 7?

Answer:Vista x64: Side by side configuration error, no programs work halp :(

Until our Forum expert in this area, Niemiro, comes on line, maybe this will give you a lead.
side by side configuration

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I bought a Dell Inspiron 5545. From the first day I lifted the screen of the laptop, there was a click from the right side where the hinge of the screen meets the base of the laptop. I just assumed this was something internally that kept the screen in the open position because there are so many other items click when you open them. However, over the past few weeks a gap started to appear that has become increasingly larger between what appears to be the bottom of the case and the top in that same place where the right hinge is.
C'mon Dell.  It is a design flaw and should be fixed as such.

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Hi everyone, Has anyone noticed any issues with their W530 hanging when picking the unit up or applying slight pressure on the bottom right side while typing? My video sometimes goes haywire when this happens and its a telltale sign that my system is locked up.  I think i may have a damaged mb internally but just wanted to see if anyone else has seen this same issue or something similar.  Thanks!

Answer:W530 Hangs when slight pressure applied to bottom right side or picking laptop up from that side

Reseat the ram and hdd.

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Yesterday after installing a whole lot of updates my pop-up screen (e.g. when you click the left mouse button on your desktop) no go the left instead of the right from the cursors point of view. See image for example.

Who can help me with this slightly annoying problem?

Thanks in advance,

Answer:Pop-ups going to the left side?

Here you go. The 2nd tutorial was written for Vista, but works in Windows 7. It's also a lot easier than the 1st.

How to Set Windows 7 Menus to Open to the Left or Right Side
How to Change the Menu to Appear to the Left or Right of a Click in Vista - easier

By the way, if there's not enough room for the pop-up to open on the set side, it will still open on the other side. So, when that happens, it doesn't mean that the setting isn't working.

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Windows 7, on Toshiba Laptop, all of the recent windows updates have been installed.
I was having issues running the new zynga game on facebook, the ville. I assumed that it was a resource hog and didn?t like the laptop, and it was possible that I didn?t have the most recent installment of Adobe flash, so I upgraded that as well. It still wouldn?t run. So I decided to clean up the hard drive.
I used control panel to uninstall a game that the kids no longer play because it?s now obsolete. I also uninstalled Quickbooks (it wasn?t just quickbooks, it was a bunch of crapware that was installed on the laptop when we purchased it, but since we don?t use quickbook I figured we could get rid of it.) the only reason I bother stating all of this is because I believe in full disclosure. You never know which action caused the issue so it?s best to tell it all. Sorry for the ramble.
I have been noticing that the machine was running slower lately, so that is why I decided to de-clutter the hard drive.
After doing this and rebooting I found that I was unable to run Rockmelt, it came up with the following:
Error: The application has failed to start because the side by side configuration is incorrect please see the application event log or use the command line sxstrace.exe tool for more detail
I consider myself a fair pc tech so I have been troubleshooting this for most of the day by searching it out on the internet, for the most part I have been told to update the C++ redist, I have m... Read more

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Hi Everybody!!

I'm trying to make a video of multiple videos I have and combine some of them into one frame side by side onto a single video.

For example...

I have two perspectives filmed from this concert I went to. Me and my friend used separate cameras. Now I want to display both camera views onto one window and show them both playing at the same time but showing the different views.

Know what I mean?

I am not familiar with video editing so I am can't figure out how to explain the desired result I am after. So I am not sure if I am making sense. LoL

I can't seem to find what I'm looking for cuz I don't think I'm using the right keywords. I'm also hoping to find a program that does this for free.

Does anybody know of any program like this or anything about the desired effect I'm trying to obtain?

Thanks so much for listening!!

Have a good one!

Answer:Is there a program that lets you show two videos at once side by side in same frame?

Re: Is there a program that lets you show two videos at once side by side in same fra

This looks superb for what you are trying to do...

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whenever i start an application an error comes out saying 'The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.'i already did a lot of searching on the web such as installing that c++ 2005 v86 redistrituble, installing visual stuido 2008 sp1 and some other minor things. However this problem is still around. help will be appreciated thanks.

Answer:application failed to start because side-by-side configuration is incorrect.

I was going to tell someone to close this post coz i found a thread that is similar to this. but i dont know why the other thread that i just wrote in isnt bumped at all. Maybe because i wrote it more than 30 days after the previous post was written?

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This is a VERY interesting read. It is amazing what they have changed in the last few months.
You may only see this dialog window once or twice, but Microsoft wants to get it right. The Vista-like (Aurora) background has been replaced with a light blue one that we've seen on All the text has been changed as well. "Find out what's new in Windows 7" is now "Go online to find out what's new in Windows 7" and "See more new features" is now "Go online to learn more." Furthermore, the "Learn more about new Windows 7 features" has been replaced with two bullets:
* Discover new features that can help you be productive, stay safer, and have fun
* Find out everything you need to know about setting up your computer
Read More: Side by side: UI changes from Windows 7 beta to build 7057 - Ars Technica

Answer:Side by side comparison of Windows 7 Build 7000 & 7057

Its an exhaustive article; lengthy but worth reading. Strange, in the Start Menu, Microsoft has decided to put Computer & Games together in build 7057. Wonder why !?

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I have come across a few similar posts regarding this error message but mine seems to display a different error message when using the event log. I have noticed that the error messages posted by other users displayed are quite different e.g. D:\3ds
Max 2011\3dsmax.exe".Error in manifest or policy file "C:\Windows\WinSxS\manifests\" on line 0. Invalid Xml syntax.
I dont receive such a detailed error message. My error message in event log is: Activation context generation failed for "S:\spa\spa.exe".Error
in manifest or policy file "S:\spa\spa.exe" on line 0. Invalid Xml syntax.
I am using a software called premier spa and it keeps failing to open. 
I just wanted to post my error message and see if anyone has any suggestions on how to fix this problem. 

Thank you.

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I am using a 30" at 2560x1600. Each time I open Word Perfect X3, and open 2 documents, I have to resize it to fit approx. 1280x1600 for each document..

Now, if WordPerfect X3 itself is opened at 1280x1600, and I open 1 document, no problem.

But if I launch WordPerfect X3 to 2560x1600, then open 2 documents, I run into the above problem, so I have to spend time to resize them every time.

Should WordPerfect X3 automatically memorize the size setting of 2 document?

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Hey Guys,
I have a problem.   Last night, i was up all night, using my pc. I had quite a few tabs open (using chrome), and every once in a while, the cpu had a lot of Work to do, so the pc would respond more slow. During one of these slows, something different happened. Quite a lot of icons just turned into one of the old school Windows icons, most (if not all) of them being .exe files. I wanted to fix all of this, so I used Bullguard, and after that i wanted to use CCleaner. CCleaner didn't Work. Neither did the other programs. They gave me an error in the lines of:

"This version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) verion of the program."

Also, whenever i shut down my computer, or boot it up, an error pops up from LogonUI.exe:

"Error: C:\program files\common files\microsoft shared\windows live\wlidcredprov.dll is either not designed to run on windows or it contains an error"

I figured out how to fix this part. I simply installed Windows Live Essentials.
And when I open Google Chrome, it just gives me another error. It says that the side by side configuration is incorrect.
I tried uninstalling MyWinlocker but, it is still running in the system tray. I tried looking for a process called mwl.exe, but I can't find it.
Also, whenever the computer boots up, I am also greeted with a certain window. It's the window th... Read more

Answer:Bunch of errors - side by side configuration, version compatibility, etc.

Please run System File Checker
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
Click on the Start orb and then type cmd in the Search programs and files box.
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
This will open the Elevated Command Prompt, it will look similar to the image below.

Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
When the scan is finished please post the log of this scan.
To find sfc /scannow log, type cmd in the Search programs and files box. 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlar to the image above.
Copy and paste the following in the Elevated Command Prompt, then press Enter.  
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
This will place a new icon on the desktop titled sfcdetails.  Double click on this ic... Read more

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Is there such a program that will force any video or video game(executable) to display in SBS image? I would like to use this program to play video games from my pc on my GearVR unit. I feel like this shouldnt be too hard to do overall. I know apps like this exist for mobile. I want something like this for my pc. Please help, I beg of you.

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This is the error I get when I tried to install Avast on my cousin's computer. The same error message appeared when I tried to install it on my own machine but all I had to do was uninstall and reinstall to get it to work. I gave up with it for my cousin's computer and just used that one that they had installed on their old machine. I want to get rid of Norton on my laptop, but don't want to be left hanging with no AV if I get the same error on my laptop. Anyone have any insight before I do this?

Answer:the application has failed to start because its side-by-side configuration is incorre

Re: the application has failed to start because its side-by-side configuration is inc

You do not mention the version of windows on those two computers.

If Win 7

if Vista read the last post in this thread

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Title says it all. I tried to have a Chrome window and a Spreadsheet showing side by side but it doesnt work. It works fine with IE9 and Firefox. Is this the case or is there a setting in Chrome I can change? Or is this a Windows 7 fault??

Answer:Show Windows Side By Side .... doesnt work with Chrome?

If you use the windows key and the right or lef arrow key on an open window that shortcut will move the window to the left or right side depending on which arrow key you have used.

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I have Vista. When someone sends me an Adobe document I can't open it. The error message says that my side by side configuration is inaccurate. If I save the document to my desktop, I can then open Adobe and open it from there but it is a hassle. Why can't I just open the document from the source?

Answer:Adobe Reader - side by side configuration is inaccurate error

Latest version of Acrobat? Tried uninstalling and re-installing to see if it fixes it?

Didn't do something silly like use a duplicate file utility or remove things from the WinSxS folder?

Better option, use Foxit instead,

Foxit Software - Foxit Reader for Windows

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I have extensively searched these forums for a solution to my problem but can't find it. I have found some similar problems, but none exactly the same, here is what happened:

I have a Windows7 computer running just fine. I pulled the hard drive out of my old computer and had installed it in the new one and it seems fine. I can access both drives and i all my files are there. The problem i am having is that i can't open any files from my old hard drive if the program they need to open is also on that old hard drive.

For example, my old hard drive has AutoCAD on it, my new hard drive doesn't. When i click on AutoCad i get the annoying "The application has failed to start because its side-by-side configuration is incorrect" message. This happens with lots of programs, not just AutoCAD. I have MS Office on the old hard drive but when I try to open a word or excel file it won't open. It's like the computer is trying to open files from my old hard drive with applications that are on my new drive. This is a problem because i cant afford to buy 2 copies of autoCAD and 2 copies of MS Office and 2 copies of every program i have.

I feel like there is a simple fix for this but i can't figure this one out.
Thank you for help!!!!

Answer:Installed 2nd hard drive....side-by-side configuration incorrect

Hi welcome to the forum.

to my knowledge you will need to reinstall the programs as you cant use programs that are installed on the hard drive from another computer as it will have writen registry items when the program was installed.

i'm sure someone will correct me if i am wrong.

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Spanking new A100-PSAANE (on Vista Premium Home Edition) problems:

1) LCD display -
Suddenly the display starts moving sideways as if you are in a merry-go-round and everything is running sideways! When I close the lid and open it again all is well and the display is exactly the same as it was before the problem started!

2) Hitting the scroll bar causes restore -
Quite often hitting the scroll bar causes that window to restore and clicking the same again causes the window to return to maximize.

Anyone knows the solution to these please???

Answer:Satellite A100 PSAANE: display moves from side to side


Your issues sound very strange and therefore it would be very interesting to know some more details;

Regarding point 1.) Do you mean the whole display or the single windows??
Did you try to change the screen resolution??? What graphic driver do you use???

Regarding point 2.) What scrollbars do you mean exactly??? Did you mean the ?internet explorer? window scrollbars or the "Windows Explorer" scrollbars???

Finally it would be very interesting to know if these issues happen on fresh recovered Vista OS. I would like to know if the same happens on notebook with factory settings!!

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I recently performed a Lenovo update on my T430si, and now I am getting an error that TvsuCommandLauncer.exe failed ot start because side-by-side configuration is incorrect.  This laptop is now running Windows 10 and also running very slow.  That is why I tried to do the Lenovo update, thinking it would help with performance. Does anyone have any suggestions on how to resolve this?

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Hello Richard,

I've run a scan and the result appears encouraging:

"Windows Resource Protection" did not find any integrity violations."

Attached is a copy of the results: sfcdetailsFrancaBB.txt

I'm moving on to the sxstrace ... according to Lorien's directions.


Answer:Side-by-side configuration error after Quicken 2010 upgrade

Hello George!

Well done on creating a new thread. Thanks for that!

Well, nothing wrong in the SFC log. That has got to be good - as long as we get a lead from one of the other logs!

Thanks for continuing on. I am afraid that I can do nothing until I get those other logs, as that SFC logs showed nothing wrong.

Again, thank you, and the very best of luck!


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