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Problems with Intel(R) Manageability Engine Firmware Recovery Agent software on Thinkpad E430

Question: Problems with Intel(R) Manageability Engine Firmware Recovery Agent software on Thinkpad E430

I am trying to fix 2 problems with my Thinkpad, which are causing system reliability and stability issues: 1. updateui.exe stopped working. The Faulting Application Path is C:\Program Files (x86)\Intel\Intel(R) ME FW Recovery Agent\bin\updateui.exe. The version of updateui.exe is 0.0.0.0 and the Fault Module Name is ntdll.dll. 2. Crash Report Sender stopped working. The Faulting Application Path is C:\Program Files (x86)\Intel\Intel(R) ME FW Recovery Agent\bin\CrashReportSender.exe. The version of CrashReportSender.exe is 1.8.0.34787 and the Fault Module Name is ntdll.dll. I have Intel(R) Manageability Engine Firmware Recovery Agent version 1.0.0.35342 on the machine and believe I need to un-install and re-install this software. Can anyone advise if this is the right solution to this problem and if so, advise where I can download this software as it does not appear to be on the Intel or Lenovo web-sites. The machine is 3 months outside of the Lenovo warranty and Lenovo refuses to cover the machine with an extended warranty because it has this issue. Further technical information is below. updateui.exe stopped working========================DescriptionFaulting Application Path: C:\Program Files (x86)\Intel\Intel(R) ME FW Recovery Agent\bin\updateui.exeProblem signatureProblem Event Name: APPCRASHApplication Name: updateui.exeApplication Version: 0.0.0.0Application Timestamp: 4ef480efFault Module Name: ntdll.dllFault Module Version: 6.1.7601.18229Fault Module Timestamp: 51fb1072Exception Code: c0000005Exception Offset: 0003e18bOS Version: 6.1.7601.2.1.0.256.48Locale ID: 1033Additional Information 1: 4c0dAdditional Information 2: 4c0d4d78887f76d971d5d00f1f20a433Additional Information 3: 4c0dAdditional Information 4: 4c0d4d78887f76d971d5d00f1f20a433Extra information about the problemBucket ID: 3826656518 Crash Report Sender stopped working==============================DescriptionFaulting Application Path: C:\Program Files (x86)\Intel\Intel(R) ME FW Recovery Agent\bin\CrashReportSender.exeProblem signatureProblem Event Name: APPCRASHApplication Name: CrashReportSender.exeApplication Version: 1.8.0.34787Application Timestamp: 4ecfc334Fault Module Name: ntdll.dllFault Module Version: 6.1.7601.18229Fault Module Timestamp: 51fb1072Exception Code: c0000005Exception Offset: 0003e18bOS Version: 6.1.7601.2.1.0.256.48Locale ID: 1033Additional Information 1: 4c0dAdditional Information 2: 4c0d4d78887f76d971d5d00f1f20a433Additional Information 3: 4c0dAdditional Information 4: 4c0d4d78887f76d971d5d00f1f20a433Extra information about the problemBucket ID: 3826307939SYSTEM INFORMATION====================THINKPAD E430Computer Manufacturer LENOVOComputer Model 3254AMUOperating System (O/S) Microsoft Windows 7 Service Pack 1Operating System Build (O/S) (build 7601), 64-bitOperating System (version) 6.1.7601O/S Language 0409System RAM 3.7 GB.NET Framework Version 3.5.30729.5420System Total Storage Size: 480.7 GBTotal Physical Memory 3.7 GBAvailable Physical Memory 1.4 GBTotal Virtual Memory 2.0 GBInternet Browser [1] Internet ExplorerInternet Browser Version [1] 9.10.9200.16686 MOTHERBOARD INFORMATIONBIOS Vendor LENOVOBIOS Version LENOVO H0ET30WW (1.12 )BIOS Release Date 05/07/12 PROCESSOR INFORMATIONModel Intel(R) Core(TM) i5-2450M CPUCPU Speed 2.5 GHz

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Preferred Solution: Problems with Intel(R) Manageability Engine Firmware Recovery Agent software on Thinkpad E430

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Answer: Problems with Intel(R) Manageability Engine Firmware Recovery Agent software on Thinkpad E430

Since my last post, I have contacted Intel support who have stated the following in relation to Intel(R) Manageability Engine Firmware Recovery Agent version 1.0.0.35342. "Please note that the version 1.0.0.35342 is provided exclusively by Lenovo, and it is not available as a generic version in our site since it is an Original Equipment Manufacturer (OEM) product. I would recommend contacting Lenovo and ask for a higher level, they might be able to provide access to their software or a way to safely remove it from your system." "This product is OEM and does not have a generic equivalent that can be downloaded from our website. Also note that we recommend contacting Lenovo since they are the ones that may determine the degree in which this software was integrated in their Original Equipment Manufacturer (OEM) Operating System image and if the software can be removed or not without causing problems in your computer." "Thank you again for contacting Intel Technical Support. We are sorry for the inconvenience." Does anyone have the expertise to advise on this problem or the solution?

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The Intel Manageability Engine Firmware Recovery Agent does not work on my new (refurbished) AZ3-615-UR15 All-in-One desktop. It reports that it cannot check for computer updates because there is no internet connection. But the computer is connected to the internet. I checked to make sure the proper exceptions existed in Windows Firewall. Does anyone know what this app's connection problem might be?













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Answer:Intel Manageability Engine Firmware Recovery Agent

You get this error message since Intel is no longer supporting the Intel« Independent Firmware Recovery (IFR) featureIf you want to remove IFR Programs, please follow the below steps. This does not affect the performace of your computer in any way.Run Control Panel > Programs and FeaturesRemove Intel Manageability Engine Firmware Recovery Agent System restart   Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.  

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My new Y50 automatically runs a program called "Intel Manageability Engine Firmware Recovery Agent". This software checks for updates to drivers/firmware. HOWEVER on my machine the check for updates FAILS. The error message is: "We are sorry, but the check for updates could not be completed. Please make sure that your system has Internet access." Has anyone encountered this issue? Can someone suggest a solution? I tried to fix the problem by downloading and installing the latest driver from Lenovo (http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-touch-n... but this did not help. thanks for your time













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Answer:Failure: Intel Manageability Engine Firmware Recovery Agent

Y50_user wrote:My new Y50 automatically runs a program called "Intel Manageability Engine Firmware Recovery Agent". This software checks for updates to drivers/firmware. HOWEVER on my machine the check for updates FAILS. The error message is: "We are sorry, but the check for updates could not be completed. Please make sure that your system has Internet access." Has anyone encountered this issue? Can someone suggest a solution? I tried to fix the problem by downloading and installing the latest driver from Lenovo (http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-touch-n... but this did not help. thanks for your timeThis is what I learned about the problem you have: Intel longer support Intel Independent Firmware Recovery (IFR) feature so that it is advisable to remove the IFR program. How: 1. Go to Control Panel/"Programs and Features" using Winkey + X.2. Remove Intel Manageability Engine Firmware Recovery Agent3. Reboot

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Background:Lenovo System Update opens the screen that shows it's starting, stays there for 30 seconds or so, then closes and nothing happens. Therefore I've been going through the drivers on support.lenovo.com and updating them manually.  Thinkpad Edge E430Windows 7 Home Premium SP1 64 bit Issue today:I was attempting to install this updated version (9.0.0.1287)Intel(R) Management Engine Interface for Windows 7 (32-bit, 64-bit), XP - ThinkPad Edge E430, Edge E...  Followed all the steps on the read me, including manually uninstalling the older version first.README for Intel(R) Management Engine Interface ver. 9.0.0.1287When attempting to install the updated version it goes through the setup wizard, installing it to default destination folder of C:\DRIVERS\WIN\MEI . At end of install I've checked install Intel Engine Management Interface driver now, click finish and error message appears saying "This computer does not meet the minimum requirements for installing the software." Seems like I've followed all the steps correctly, and see nothing in the system requirements that would cause this. Is there a way to go back to the version I uninstalled or could there be another way to update this?  Thank you for your help

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Hi , that's the question I've tried Ctrl+ P and F2 (because it usually works on other latops) but it does not work.I can only see the AMT (enabled/disabled), CIRA and terminal option on BIOS setup, but I cannot see other AMT options like provision mode (entreprise or basic). Thanks,













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Answer:How to access Intel AMT Manageability Engine on ThinkPad T410?

It seems I'm the first one using AMT on Thinkpad T410

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Hi - I'm updating the Intel Mgmt Engine Firmware on my X230 Tablet Thinkpad.  It got as far as 28% and has been hung for over an hour.  There is a big message that says "Warning:  Do not exit the process or power off the machine before the firemware up date process ends."  Any ideas on what I should do since it's hung at 28%? It is plugged into power, and I did run it from the C:\DRIVERS/WIN/ME directory. Thanks.

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A couple of days ago i updated the Intel Management Engine Firmware to version 9.5 through the Lenovo System Update software. Imediately after restarting I noticed how much slower the computer was. It took some extra time to boot up, and was much, MUCH slower at starting up apps like spotify and firefox, etc. I also noticed a massive slowdown when playing. The task manager shows a normal usage of CPU, RAM and GPU, I'm usually at no more than 40% and I can still notice the slow down at all times. Is there a way to roll this update back? Do I have to wait until another not-messed up update? Thanks in advance.

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When I install the Intel Management Engine Firmware 7.1 (7.1.86.1221), in order to enable ME under windows 8.1, the notebook looses the ability to sleep. It messes with the power management of the computer. If I dont install the firmware there is an unrecognised hardware in the device manager and when booting a message appears ME is in recovery state. When the firmware is not installed the power management sleep mode works fine. I have tested this many times. Is there a windows 8.1 Management Engine Firmware and or ME Serial over Lan (SOL) driver that does not messes up with the power management of the computer?? The  ME driver is also the latestIntel Management Engine Interface 7.1 and Serial Over LAN (SOL) driver for Windows 8 (32-bit, 64-bit... 7.1.85.1216 Notebook: ThinkPad T420 4236B87 Thanks   













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Answer:T420 with Windows 8.1 and Intel Management Engine Firmware 7.1 and Power sleep problems.

I have a solution for sorting out permanently the problem with the power management. I downgraded the intel management engine firmware to 7.1.52.1176 and the power management sleep mode is working, finally. I don't have any ME is in recovery message when booting up too.  Problem sorted. lenovo you have to correct the latest Intel management engine firmware 7.1.86.1221which causes issues with power management    

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the laptop is an ibm thinkpad and when i boot it up the splash screen comes up then says 'initializing intel boot agent version 2.6 (build 006)' then goes to a black screen and stays that way. (can't load setup or boot device list, same thing happens) is there a way i can overwrite this with a windows boot loader? its not loading off the hdd either, its integrated into bios im guessing...
 

Answer:intel boot agent 2.6 problems on ibm thinkpad

http://www.intel.com/support/network/sb/cs-008018.htm
 

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After upgrade to Windows10, I am now receiving an error regarding the Intel Management Engine firmware being out of date on the subject machine. I have found the following link that is supposed to fix this error, but hesitate to use as the E430 is not one of the listed machines for the fix. Here is the link: http://support.lenovo.com/us/en/downloads/ds032435?lenovoid.action=uilogin&lenovoid.realm=support.le... Will this firmware download and upgrade work on a Lenovo ThinkPad Edge E430? If not, what will? Thank You .... AM Smith

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After trying several times, the firmware could not be updated. I kept getting the message, [ FWUpdLcl.exe is not reconized as an internal or external command, operable program or batch file] Any advise on this ?    

Answer:Intel AMT 7.1 management engine firmware

Did you do that closely following the instructions given in the description of the firmware? Did you try to download the firmware and run the update with administrator privileged cmd window?

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ThinkPad W530 2436CTO Core(TM) i7 3920XM running Windows 8.1(64-bit), BIOS G5ETA2WW(2.62),I have installed Intel Management Engine 10.0 Software10.038.1026 which resulted 10.030.1054, so fare so good.Tryed to install Intel Management Engine Firmware 8.1.60.1560 found on Lenovo site, not possible, why? It was the meaning to update the installed version 8.0.12.1498.I get the message when trying " 'FWUpdLcl.exe' is not recognized as en internal or external command"As I understand it, the updated version should fit my w530?ebbema













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Answer:W 530 Intel Management Engine Firmware

I found neerly the solution somewhere hear but the most correct way is as here,1 download the file g1rg21ww(8.1.60.1561)2 dobb.click and the file wil be extracted to C:\drivers\win\me, point install and the files are installed here3 open commandline (administrator) type cd\  enter4 type cd\drivers\win\me enter5 type meupdate.cmd enter6 follow instructions on screen and you will succed, i didebbema

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Cases:Case A:Thinkpad E430 , CPU temperature is 10`C higher after enabling Intel SpeedStep(on WIN7) ,even though u set the PowerManagement to powerSaving statusCaseB: CPU temperature is 10`C higher after disabling Intel SpeedStep(on Fedora Linux)--------------> I think it's a bug(driver or power Management not supported?):Details:On windows 7(already set PowerMangement to powerSaving status):1.at the very begining , my Thinkpad E430 set Intel SpeedStep disabled, the cpu temperature ranks form 42`C to 54`C 2.after enable Intel SpeedStep in bios , I restart my e430 , cpu termperature is becomming so high , rank form 54`C to 63`C---------------------------------------------------------------------------------------------On Fedora Linux 17 , I get a different  results comparing with Win7(I instal two OS on E430)1.set Intel SpeedStep enabled,  the cpu temperature ranks form 41`C to 55`C 2.disable Intel SpeedStep in bios , ranks from 54`C to 64`C----------------------------------------------------------------------------------------------by the way(in daily use, I just do some typing works in testing e430)  

Answer:Thinkpad E430 , CPU temperature is 10`C higher after enabling Intel SpeedStep on Win7.

Hi
 
Welcome To Lenovo Community
 
Please try by updating the Bios
 
BIOS Update Utility for Windows 7 (32-bit, 64-bit) - ThinkPad Edge E430, Edge E530 and Lenovo B430
 
And let us know the results
 
 
Hope This Helps
Cheers!!!
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------

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On my P50, when I check for updates with Lenovo Companion, it always tries to install Intel Management Engine 11.0 Firmware, and it downloads, says it failed when the little black command prompt opens, reboots, and then the update history said it was installed, yet Intel Management Engine 11.0 Firmware keeps popping up as an update.  What is this update supposed to do? Why is it failing? Everything else on this computer is up to date.

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When I run the "Update" app on "Lenovo Companion" it tells me I need this and then appears to go through the whole installation process followed by a reboot. But then when I run the "Update" app again it tells me I still need to install it, as if it never happened. I went to the Lenovo support page to try to install it from there but I have the same problem, in that after rebooting and running the "Update" feature it tells me I still need to install it. Any ideas? Thanks.

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Hello all,
I have DELL Inspiron 15R 5520 with freshly installed Windows 7 Ultimate 64-bit SP1 but some annoying issues began to occur after cold booting my laptop :
1- 15 seconds delay between the power up lights turn on and the DELL BIOS logo.
2- A yellow mark appears next to Intel Management Engine Interface Driver with Error Code 10 ( this device could not start ), but this problem disappears when i restart my laptop and comes back after a cold boot.
I tried many things to solve this problem but none of them worked for me :
1- I tried a clean install of Windows and installing all drivers in correct order > didn't work.
2- I tried upgrading to latest BIOS and resetting CMOS Battery > same problem.
3- I tried uninstalling IMEI driver and reinstalling it again after a restart > nothing works.
A friend of mine told me that there may be a problem with Intel Management Firmware and this could probably cause that slow BIOS startup and the problem of IMEI driver in device manager.
So, can anyone suggest an effective way to fix that Intel Management Engine firmware corruption ?
And if its not the firmware...what could cause that BIOS delay ? Could the MB be faulty or something ?
I'm waiting for your replies and thanks in advance.

Answer:Intel Management Engine Firmware is corrupted

GladiatorX2,Run the Intel Driver Update Utility from the link below and see if it will resolve the driver issue.Intel Driver Update Utility

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I'd like to include Dell's list of affected systems here: http://spywarehammer.com/current-news/intel-vulnerability/msg155913/#msg155913My search at Dell produced no results. Does a list exist?

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When will the Intel Management Engine Firmware 11.8 update be available for the Yoga 910?I do not see it listed on this web page:https://support.lenovo.com/au/en/product_security/len-17297only the 920It is vulnerable according to the tool available on this page:https://downloadcenter.intel.com/download/27150

Answer:When will the Intel Management Engine Firmware update be available for the Yoga 910?

I see a lot of people asking this question, and the best answer I have seen so fare is that they are working on certifying Intel's firmware update on all vulnerable Lenovo systems as fast as they can, and will release the firmware updates as soon as possible.  

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Hello, i have trouble with my ThinkCentre m93p.The computer doesn't start normally. I turn it on and ~30 Seconds later it will turn off automatic. On the screen is an error: (A7) Me FM Downgrade - Request MeSpiLock Failed. I tried to update the Intel Management Engine interface firmware with the update tool, but it doesn't work. How can i repair the broken firmware? Thanks for your support.

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I have a ProBook 450 G3 running Windows 10. I am planning on updating the BIOS to N78 Ver. 01.15 Rev.A (from Ver. 01.12). I noticed the following statement on the BIOS download page: "HP strongly recommends updating the Management Engine firmware to version 11.0.18.1002 to prevent BIOS/Management Engine firmware corruption issues.". How can I determine the version of the IME firmware on my system? The latest version of the IME firmware for download is 11.0.0.1202 ... should I just go ahead and download and install that before the BIOS update? Thanks in advance,Mike

Answer:BIOS Update / Intel Management Engine Firmware

Hello, Thank you for posting in the HP Support forum. To answer your question about Intel ME... Perhaps in the Control Panel > Programs and features. When you find it there click on it and it should show a versionorif you search for it in C:\Program files or C:\Program files (x86) and search inside the folder, it should show the version somewhere. You may also see if this tool will work on W10 > https://downloadcenter.intel.com/download/19009     But considering you already have experience with BIOS things , I am wondering why do you want to do it again... General recommendation I provide to users/customers is NOT to upgrade BIOS/UEFI unless they experience any kind of specific BIOS/UEFI issue. Updating just for the "noble cause" of updaing and just for using the latest verson is not solution. Any kind of update (no matter for what and who relesed it) can fix 2 issues but may introduce 10 more issues. Additionally, upgrading the BIOS (for any vendor) poses more risks because BIOS recovery is not that easy as compared to typical software updates IF something goes wrong. Same applies for Windows Updates, OS update, drivers updates, etc - upgrade/update IF you have issues which you know are fixed in the newer version or for some severe security issues. Otherwise, keep the existing version as long as possible.

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When trying to update the ME firmware i got this error:=================================Updating the ME Firmware...This is NonVpro platform, can't use this package=================================My configuration: Intel(R) ME code versions:BIOS Version: J4ET87WW(1.87)MEBx Version: 0.0.0.0000Gbe Version: 1.3VendorID: 8086PCH Version: 5FW Version: 9.0.20.1447 HLMS Version: Not AvailableMEI Driver Version: 11.7.0.1014Wireless Hardware Version: 2.1.77Wireless Driver Version: 18.33.7.2 i5-4300M Win10 x64 I have used:http://pcsupport.lenovo.com/ma/fr/products/LAPTOPS-AND-NETBOOKS/THINKPAD-L-SERIES-LAPTOPS/THINKPAD-L...

Answer:Error when updating the Intel Management Engine Firmware to v9.1

What is the machine type and model of your machine?

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Hallo,nachdem das Update am 26.05.2017 nur manuell machbar war (wurde nicht von System-Update angeboten) hatte ich eine L÷sung parat,siehe https://forums.lenovo.com/t5/X-X-Tablet-und-Helix-Serie/Intel-Management-Engine-Firmware-7-1-f%C3%BC... Jetzt wurde das ME-Update Řber das System-Update angeboten. In der Hoffnung dass es jetzt funktioniert habe ich es gestartet. Ergebnis: Update lief durch und die Firmware ist jetzt 7.1.91.3272 (wie beschrieben), aber jetzt gehen die Energieoptionen wieder nicht:Energie sparen oder Fn+F4 fńhrt das Notebook runter. Einschalten nur mit EIN/AUS-Knopf und der Meldung Windows normal starten. Ruhezustand geht.ME-Treiber, Energiemanager (+PM) deinstalliert und neu installiert kein ErfolgBeim booten kommt oben links manchmal ME Recovery State. Bei der manuellen Installation lief das Update von 7.1.80.14 nach 7.1 86.1221, allerdings anschl. die gleichen Fehlemerkmale. Hier war noch ein Downgrade mit 83rf43ww.exe m÷glich, nach der aut. Installation mit System-Update geht dies nicht mehr. Fehlemeldung in cmd: siehe Anlage ME_aut_Fehler.jpg Notebook mit allen Updates (Microsoft Windows 7 und Lenovo) auf dem neuesten Stand. Wie bringe ich dieses Eigentor von dem Lenovo-Update wieder weg??


























ME_aut_Fehler.JPG ?62 KB

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Anybody any clue as to how to perform the update under [email protected]: please bear in mind that not all your customers run Microsoft... support for Linux systems would be much appreciated! https://pcsupport.lenovo.com/nl/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-...

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Hi, I'm trying to install "Intel Management Engine 11.8 Firmware Update" (specifically the newest version - 11.8.50.3425) but as you can see in the image attached it stucks on "Checking firmware parameters..."  I've tried to install it from the "Levnovo Vantage win10 App" and even directly from the Lenovo's support website (https://pcsupport.lenovo.com/us/en/downloads/ds112240) but it keeps stucking in the same spot :/ What can I do? * If any other info is relevant tell me I'll appreciate any help, thanks ahead  


























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Hello,since the last update, my yoga 260 no longer wakes up from standby. I suspect that it has to do with the update of the Intel (R) Management Engine Interface V11.8.50.3425. When I try to update this, I always get the error:Intel(R) Management Engine Interface is not installed in the system kann mir jemand helfen?Windows 10 Pro 64-Bit

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Hello, yesterday I installed the (Intel Management Engine 11.8 Firmware for Windows 10 (64-bit) - Y700-15ISK, Y700-17ISK) on my Y700-15ISK. This is the file CDME54WW. After the installation it take almost 1 minute to load the windows, only when I start the PC not when I restart it. I maked clean install on windows same issue. I flashed again the lates bios verion CDCN54WW the issue presents. Please how can I remove it? Thank you in advance

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When will the Intel Management Engine Firmware update be available for the Yoga 710-14ISK?I do not see it listed on this web page:https://support.lenovo.com/au/en/product_security/len-17297 It is vulnerable according to the tool available on this page:https://downloadcenter.intel.com/download/27150 (text from delurker post for Yoga 910 - adapted for Yoga 710)

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Hello everyone, Lenovo System Update keep asking me to install version 10.0.56.3002 of Intel Management Engine Firmware on my ThinkPad Yoga 12 (Type 20DK) running Windows 10 Pro x64. Once I install the update, a cmd window pops up for a fraction of a second, then my PC restarts. However, the installation seems to fail as System Update keeps asking me to install the update again after the reboot. I understand that this update is security critical and therefore want to resolve the installation error. I've done a little debugging by running MEInfoWin.exe and FWUpdLcl64.exe in C:\DRIVERS\WIN\ME:The update seems to fail indeed, as MEInfoWin.exe still reports my FW Version as 10.0.55.3000.When I try to manually run the upgrade, I get an error:C:\DRIVERS\WIN\ME>FWUpdLcl64.exe -f ME10.0_5M_Production.binIntel (R) Firmware Update Utility Version: 10.0.56.3002Copyright (C) 2007 - 2017, Intel Corporation. All rights reserved.Communication Mode: MEIChecking firmware parameters...Warning: Do not exit the process or power off the machine before the firmware update process ends.Error 8746: Firmware update not initiated due to invalid image lengthLooking at the installer for the previous Intel ME Update (Version 10.0.55.3000), which runs successfully, I saw that the Yoga 12 apparently uses a 1.5M image.The current installer is missing the 1.5M image and contains only a 5M image, which results in the abovementi... Read more

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I currently have AMT v4.2.10.1020 and would like to update to 4.2.10.1036.  I tried installing through the recommended procedure (save file to desktop and then running it, etc.), however, the install program never prompts for the destination folder, yet when it finishes, it says it has installed the update, but it really does not. Has anyone had any success installing this update? http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-71137 





Rob KassabX240 20AL-00D7US, i7 8GB Win8.1 Pro 64, 512 SSD, Ultradock | X201 3249-CTO, i7 8GB Win7 Ult 64 Vertex 2 UltraBase | Twist S230u 3347-XF7, i7 8GB 120GB SSD, Win8 Pro | X120e 0596-CTO E350 4GB Win7 Ult 64 Vertex 2 SSD | X200 | T61 | T42 | X31 | T30

Answer:Intel AMT 4.2 Management Engine (ME) Firmware Update for Windows 7 Fails to Install

On the Lenovo site today appeared a link to the Intel AMT 4.2 Management Engine (ME) Firmware: http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-71137 As in the description was the following sentence:Version 4.2.20.1036 (Fix) Fixed an issue where it might take 20 seconds more than usual on starting the computer. I decided to upgrade. Result. NOW the laptop takes 20s more to start-up! As anyone tried it and experienced this problem?I'm running Win 7 Professional 32 bit on an X301. Can anyone advise how can I downgrade the firmware? Can I simply dowload the previous version or is it dangerous trying to overwrite an AMT firmware with an older version? Regards 





__________________600, R52, T61p, X301

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Well, idiot me, I went ahead and told the lenovo update thingie to roll the firmware update for IME. Now... brick. Suggestions?

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Lenovo Support,  Will you all be providing an update for the Lenovo K450e for the INTEL-SA-00075 Management Engine Firmware vulnerability?   I ran the Intel detection tool and it says this device is vulnerable.  I have all the current OS updates applied and was looking for a firmware update, but I do not see any available for this model.  Any information you could provide would be appreciated.  Thank you, lndknox

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For Lenovo T520, Type 4242xxx an Update for the Intel ME Firmware is offered. There are to links to the update, with the same aim: http://pcsupport.lenovo.com/de/de/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t...Gives the Link to package 83rf45ww.exe  The same file is linked here for T520https://support.lenovo.com/de/de/product_security/len-14963 It is described as Version 7.1.91.3272 in the download page for Intel Managmenent Engine FirmwareThe delivered Package 83rf45ww.exe starts an installer mentioning an earlier version 7.1.xx.1zzz, which should not solve the intel ME security issue (last number has to be bigger than 3000).The update does not work. If you take a look at the unpacked package content under standard-path C:\DRIVERS\WIN\ME it contains a *.bin dated 22.09.2014 (dd.mm.yyyy)If you run fwupdlcl.exe from commandprompt with administrative rights it shows you a lower version as well. Please check the provided update and provide an appropriate update. Thank you.

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Hello!!Our organization has bought monoblocks HP ProOne 600 G2 All-in-One. They have Intel« Standard Manageability, but  unfortunately does not include support for KVM.Monoblock's chipset: http://ark.intel.com/ru/products/90588/Intel-GL82Q150-PCHInformation about that KVM is NOT supported https://software.intel.com/en-us/blogs/2009/03/27/what-is-standard-manageabilityOur organization are planning purchase of another batch of monoblocks. I would like to purchase the hardware with Intel (R) Full AMT Manageability (with KVM).We are interested in HP products.It is possible to buy HP monoblock with full support of Intel (R)  AMT Manageability (with KVM)?If so, I would like to know the names of models that support this ability.Thank you.

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Hello, I've had my thinkpad a month with no problems, never touched the ultanav setting i scroll with the center button with the rectangle symbol, one day it changed to a circle scrolling symbol and it SUCKS in my oppinion, went to look fot the problem in ultranav, and it was GONE, somehow uninstalled, so i reinstalled the driver and it worked somewhat but it would cause the mouse to freeze and it did'nt work with some apps. Today i started up and its back to circle and the multigesture doesn't work. Anyone know how to return it to original and keep it that way?

Answer:Thinkpad E430 scrolling problems

Its telling me i don't have a trackpad/point!

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Will Lenovo release a fix for critical vulnerabilities in Intel Management Engine for my Lenovo Yoga 500-14ISK? I have not found it on the official Lenovo list, but Intel's tool says it's vulnerable. I have Intel ME firmware version 11.0.0.1197 and it's a Skylake version of this Yoga notebook. It's still on warranty. There is not my notebook:https://support.lenovo.com/pl/pl/product_security/len-17297

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I was pretty shocked to see this update.  Apparently, intel management engine is a backdoor which allows full control of the machine, even if the power is off. It is something on intel motherboards.  It has been noted that a backdoor can be used by a) legitimate corporate administrators, b) hackers c) gov. organisations. Firstly, why would any user want to install a back door which allows undetectable access to the machine without the users knowlege or inteveition? Secondly, why is this installed by Lenovo as standard, if it is only used by some large organisations? Or am I wrong? I have seen many articales about it saying "Intels management engine is the single most dangerous piece of computer hardward ever created", mainly because it has access to everything and noone knows exactly what it can do. Now I am trying to find a way to remove this major security back door. It seems that noone knows if disabling it in the bios is actaully disabling it, or not. It seems not, as you can still get a response from AMT if you hit: http://127.0.0.1:16992/logon.htm, and if you open the "intel management and security status" application, it says that AMT is enabled. It seems ifyou connect to a public wifi, the machnes AMT is avaible to everyone on the network. I have also seen that there are exploits allowing hackers to gain full access to your machine with trivial exploits such as sending null password. Very very bad. ... Read more

Answer:critical update: "intel management Engine 8.1 Firmware" a potential major security back door?

Management Engine's behavior has been well documented since it's inception. You're a little late to the party The legitimate and intended use of the feature is for system administrators to provision and manage corporate machines remotely and conveniently.It's not installed by Lenovo as standard, but rather Intel on any platform certified vPro (your system would have had this sticker from the factory).If you are not in a corporate environment managed by Intel AMT, then it only provides risks and zero benefit. Removing it is impossible; wiping the ME firmware externally causes your system to shutdown 30 minutes after boot.The firmware update you see fixes an exploitable vulnerability that was recently discovered in Intel's ME firmware.

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Greetings everyone!I've got a Lenovo T520 running Windows 7 Pro 64-bit with Service Pack 1. Two days ago I upgraded Intel Management Engine Firmware to version 7.1.91.3272 via Lenovo System Update. Since then my laptop has lost the ability to sleep. When I press the Sleep key my laptop performs an emergency power-off and then asks me if I want to start Windows normally or in the safe mode when I power it up again.The hybrid sleep function still works, but it takes much longer than just dumping the current session into RAM. I tried everything: updated the BIOS firmware (1.46) and the Intel 3000 video card drivers (9.17.10.4229). I have the latest Lenovo Power Manager software (6.68.13) too.Is there a way to roll back the Intel Management Engine Firmware to an earlier version? 

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Dear Lenovo Support Team,As you know, we have to update our PCs according to Lenovo Cumulative Security Update and security holes in installed versions of Intel's Management Engine inside our PCs. Could you kindly explain me the procedure for successful update of critically important Intel Management Engine Firmware for my 300-20ISH Desktop (ideacentre)? Please, step by step with right order to complete this update of IME firmware!Because I got "Error 8719: Firmware update cannot be initiated because Local Firmware update is disabled" with all my attempts and already installed updates of Intel Management Engine Interface Driver for Windows|Intel AMT Driver for Windows from download section 300-20ISH I used "Consumer Intel Management Engine Firmware Update Tool for Intel SKL and Kaby Lake - IdeaCentre, ThinkCentre and Lenovo Desktop 11.8.50.3425" for update of IME Firmware.My OS is Windows 10 Pro 64bit.Installed BIOS Version: FYKT74A2017/07/26 (recent) If there is need to change here and there via options in BIOS for successful update then let me know and for others owners of 300-20ISH Desktop (ideacentre) too.Thanks!

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Recently I unistalled the Norton internet security that came with my E430, inorder to install one that I already had, and ever since I unistalled it, my lenovo solution center won't open.

Answer:ThinkPad E430 Solution Center problems.

Hi, MatinShaz360
 
Are you running the latest version of Lenovo Solution Center? If not, you can find that here. If that does not work, I would recommend uninstalling Lenovo Solution Center from your machine and then reinstalling it.
 
Best of luck. Let me know how it goes,Adam





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I've got an E430 with 16gb ssd drive,and tried to use expresscache to speed up my computer.I used "eccmd.exe -info" to check out how it works and here is the result.Mounted : YesPartition Size : 14.91 GBReserved Size : 3.00 MBVolume Size : 14.91 GBTotal Used Size : 3.74 GBTotal Free Space : 11.17 GBUsed Data Size : 3.67 GBUsed Data Size on Disk : 3.74 GBAs you can see,now the "total used size" is 3.74GB which indicates that the cache has benn stored on the sdd drive.But every time I shut the computer down,and restart it, check the status, the "total used size"just return to about 300MB(maybe even lower), I wonder is this how it supposed to work like? Or this software  just doesn't function correctly on my computer,and if it does is malfunctioned, what I'm I supposed to do to fix it? Thank you...

Answer:Thinkpad edge E430 problems with expresscache

Oh,and here is another thing that I noticed. A couple of days ago, I deleted the hibernation partition on my SSD drive because it takes up 8gb of storage,and seldom do I use hibernation. But I noticed that after I deleted the partition, my computer's boot up time seems to be slower than before, does that partition has some thing to do with boot up time?

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Hello,     I was recently prompted to install the following updates but I am unsure as to what they mean and if it is absolutely necessary/recommended to install them. Any help is appreciated. Thank you.  Edit: My BIOS update also asked me to choose from two options: Update BIOS or Update Model number.  I have updated neither as I am unsure what it means and why I see that message. Can someone please tell me what it means? Thank you.  


























lenovo thinkpad BIOS update.png ?58 KB

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Hi, Control Panel / Device Manager shows yellow on following items: Lenovo Settings PowerWindows cannot start this hardware device because its configuration information(in the registry) is incomplete or damaged. (Code 19)Lenovo Settings Camera AudioWindows cannot start this hardware device because its configuration information(in the registry) is incomplete or damaged. (Code 19) Have tried to download new drivers but they are uptodate. How can this be fixed? Thanks in anticipation. pmor1945Melbourne Aust    

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Hi,I try to update the Intel Boot Agent GE v1.2.45 on a Thinkpad X300.But all I try fail.Hi, I try to update the Intel Boot Agent GE v1.2.45 on a Thinkpad X300.But all I try fail. I try it with the DOS option (Bootutil.exe)e:\apps\bootutil\Dos\bootutil -all -up=PXE -file=..\bootimg.flbHi, I try to update the Intel Boot Agent GE v1.2.45 on a Thinkpad X300.But all I try fail. I try it with the DOS option (Bootutil.exe)e:\apps\bootutil\Dos\bootutil -all -up=PXE -file=..\bootimg.flb ->Flash on LOM device not supported on port 1(I think that is not possible, or?)Hi, I try to update the Intel Boot Agent GE v1.2.45 on a Thinkpad X300.But all I try fail. I try it with the DOS option (Bootutil.exe)e:\apps\bootutil\Dos\bootutil -all -up=PXE -file=..\bootimg.flb ->Flash on LOM device not supported on port 1(I think that is not possible, or?) So I install Win7 and the Intel PROSet for Windows Device Manager.And normaly there have to be a tab called "Boot option" but not at the x300.I have all the other PROSet tabs, but not the Boot option...Hi, I try to update the Intel Boot Agent GE v1.2.45 on a Thinkpad X300.But all I try fail. I try it with the DOS option (Bootutil.exe)e:\apps\bootutil\Dos\bootutil -all -up=PXE -file=..\bootimg.flb ->Flash on LOM device not supported on port 1(I think that is not possible, or?) So I install Win7 and the Intel PROSet for Windows Device Manager.And normaly there have to be a tab c... Read more

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Hello Lenovo community! I've had a Thinkpad for years now - it's old enough it still says IBM Thinkpad - and it's time for a new computer, so I'll be ready against the sad day this one can't handle what I need anymore. I've narrowed it down to two Thinkpads, but I can't decide between them or see what the differences between them are. Perhaps someone here knows?The two are the Lenovo Thinkpad Edge E430 627156U and the Lenovo Thinkpad Edge E430 3254AEU. They both have 4 gigs of RAM and 500 gigs of Hard Drive space, though I think the 56U has a chiclet keyboard and the AEU has beveled. Does anyone know if the 56U has a full sized keyboard despite being chiclet? (I'm a writer, so the keyboard is a deal maker or breaker. It's also why I'm looking at 14" screens - all the 15.6" ones have that number pad and the keyboard shoved to the side. All I can see is that the keyboards are "Spill resistant", which doesn't tell me the size of the keys.)Does anyone have any knowledge of these two machines? Or even opinions on the two?

Answer:What's the difference? Thinkpad E430 56U vs Thinkpad E430 AEU

Hey there ChangelingChild,
 
I found this threadhere that may of be some interest to you. I see in the PSRef that both machines you are looking at come with a 6-row, spill resistant, multimedia FN keys keyboard. Where are you seeing a beveled keyboard? Generally they are island style/chiclet full sized keyboards. I'm certain some our E430 users should have some feedback as well.
 
E430: 6271-56U
i5-3210M(2.5Ghz), 4GB RAM, 500GB 7200rpm HD, 14in 1366x768 LCD, Intel HD 4000 Graphics, CDRW/DVDRW, 802.11bgn wireless,Bluetooth, 1Gb Ethernet, UltraNav, Fingerprint reader, Camera, 6c Li-Ion, Win7 Pro 64
 
E430: 3254-AEU
i5-2450M(2.5GHz), 4GB RAM,500GB 7200rpm HD,14in 1366x768 LCD,Intel HD 3000 Graphics,CDRW/DVDRW,Intel 802.11bgn wireless,Bluetooth,1Gb Ethernet,UltraNav,Fingerprint reader,Camera,6c Li-Ion,Win7 Pro 64 
 
It looks like the Primary difference between the machines lay with the processor, it's compatibility with RAM modules, and the integrated graphics. The 3210M appears to out perform the 2450M but you will need to take a look at this and see for yourself of the impact to your day to day performance/usage. You can see more indepth information when looking at the PSRef and comparing the two.
 
I hope this provides some information to help guide you in your decision. Good Luck, and keep us posted on your progress.





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I am having problems with my TP X201i CTO (freezes, very poor battery time) and have been trying to figure what is wrong. Have reinstalled the OS several times, but makes no difference. I now noticed that I have Intel Management Engine version 6.2.50.1050 installed. Interestingly, this version does not seem to exist when I search for my machine (x201i, 3249, with Windows 8.1 Pro) on the drivers and downloads page at Lenovo.com. The latest version appears to be 6.2.50.1062, and the previous version was 6.2.20.1040 - and my version is in-between (!): http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012852 The obvious question is: should I upgrade to .1062? I guess Win8 and Win8.1 are sufficiently similar to mostly use the same drivers (the page only notes Win8, not Win8.1). Interestingly, I've used the "Update Driver..." utility in the Device Manager, but it claims I already have the latest version (?). Please help.

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Hi,
My BIOS update app has informed me of the above update . Is this something I should install. I have read a few articles regarding the above,still unsure
Your thoughts please
Thank you

Answer:Intel Management Engine Software ?

Typically, the wisdom on the forum is - if it ain't broke, don't fix it. Unless you know that this update is something you need or will give you some sort of additional functionality that you want, don't do it. There is, IMHO, absolutely no point in updating just for updating's sake. It's all too easy to screw up something that was working just fine. Others may have a different opinion.

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Since updating my Twist to Win 8.1 I am getting reminders to update Intel Management Engine Software Kit. It says my current version is 9.0.0.1287. This is the latest version available from Lenovo. Why am I getting the reminder to update?Grateful for any assistance.Petedf

Answer:Twist - Intel Management Engine Software Kit

Not a solution, sorry.I just wanted to add that I receive the same message, also on Windows 8.1.

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Intel Management Engine

I have never fully understood the purpose of this driver and software.
My research just hasn't answered my questions.
I installed it because it came with the ASRock motherboard CD and looked like it might be necessary.
Software Updates Monitor (SUMo) is showing that it needs to be updated.
There is a later version of the driver on the ASRock download page, but not the latest version shown by SUMo.

If this is not needed, I would like to remove it.

Windows 7 Uninstaller shows it as Intel Management Engine Components.
SUMo shows it as Intel Management and Security Status.
Both of the above do show the same version number.

The motherboard is an ASRock with Intel H87 chipset.

Can I remove this driver and any associated software??
 

Answer:Can I remove the Intel Management Engine driver and software?

This article will give you more info. on the Intel Management Engine and what it does:

http://www.tomshardware.com/reviews/vpro-amt-management-kvm,3003-6.html

Since it appears to have an error reporting function built in (and is not a security risk so far as I'm aware of), my thought is to leave it in place. Performance wise, it should have very little (if any) impact on the speed of your PC.
 

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Hi! The recently  issued Intel Management Engine 10.0 Software fails to install properly on a Lenovo T530. It also blocks a reinstallation of the previous version 9.5. Any ideas?

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Hi,
I have installed WP 8.1 Developers Preview in my Lumia 520. Now I need to downgrade in order to get the Cyan update. But I can't do it using Nokia Software Recovery Tool. It recognizes the device and starts downloading the firmware. Soon after download is finished, it restarts the download. I tried four times but didn't work. Any one experienced this before? Any idea to overcome this will be really helpful.
Thank you.

Answer:Nokia software recovery tool continues downloading firmware without installing it.

Got it finally. Downloaded the firmware separately and installed via Nokia Software Recovery Tool :)

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Yellow exclamation mark on Intel Management Engine Interface. 
Tried updating, removing, reinstalling, formating but the problem persists.
I read here someone with the same problem but could't reply so i started a new one.
I have Gigabyte GA-H55-S2 rev 1.3 with i3-540 on Win10 Pro (x64)
Also tried with windows 7x64 ultimate but same problem.
And one other thing i think might be related to this problem, when I shutdown my pc it says it's shutting down, screen shuts like it should but the machine inside is still working (coolers, graphics etc.). I need to hard shut down by pressing the power button
for a couple of seconds to shut down. Restarting does shutdown the pc but it boots up normally. Both shutting down and restarting takes about 30 secs each which is not normal, never had this problem before.
Any possible solutions?
I have tried the answers on a post here where the problem was solved but it does not solve it for me.
Thanks forwards.

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Hi,on my Thinkpad T60 which is 32-bit hardware and running Ubuntu 16.04, I have checked for recent serious security flaws in software of Intel processors. And the output is "may be vulnerable".Exact steps to reproduce:1. Download Linux tar file: https://downloadcenter.intel.com/download/271502. Untar file: tar xf SA00086_Linux.tar.gz3. Execute: sudo ./intel_sa00086.py4. The output of above command is "This system may be vulnerable" (see details of output bellow). How to install fixes for Thinkpad T60?RegardsINTEL-SA-00086 Detection ToolCopyright(C) 2017, Intel Corporation, All rights reservedApplication Version: 1.0.0.128Scan date: 2017-11-23 16:51:12 GMT*** Host Computer Information ***Name: lentpManufacturer: LENOVOModel: 1951F5GProcessor Name: Genuine Intel(R) CPU           T2300  @ 1.66GHzOS Version: Ubuntu 16.04 xenial (4.10.0-40-generic)*** Risk Assessment ***Detection Error: This system may be vulnerable, please install the Intel(R) MEI/TXEI driver (available from your system manufacturer).For more information refer to the SA-00086 Detection Tool Guide or the Intel security advisory Intel-SA-00086 at the following link:https://security-center.intel.com/advisory.aspx?intelid=INTEL-SA-00086&languageid=en-fr

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I want to upgrade my RAM from 4GB to 8gb, in way 4 + 4. I want to know if DDR3 1600Mhz  RAM from E530 is same as DDR3 in E430??? 

Answer:ThinkPad E430 vs. E530 RAM

Yes they are the same.

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I just got my thinkpad and it takes foreverrr to start up because of the bloatware installed on it. Can anyone list me the programs that I can delete that will not harm my computer.Thanks

Answer:Thinkpad E430 Bloatware

You can run Microsoft Fixit and it will run a scan and prompt you to disable programs (it will list programs that that you can turn off) from running at startup or you can let it automatically select the startup programs that are slowing the process.
 
http://support.microsoft.com/mats/slow_windows_performance/en-us





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Question: thinkpad edge e430

why cant i update my nvidia drivers on the thinkpad e430

Answer:thinkpad edge e430

Hi nnketiah, Machine type of your machine? What kind of driver you want to update? Which OS are you using? Where did you get the driver from? Please provide more info.Fred





T61 + X201i

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hellomy laptop says it supports bluetooth but when i install the drivers for it it wont fully install them or even start them any help?













Solved!

Go to Solution.

Answer:thinkpad E430 bluetooth

what is the full MTM number of your machine?

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How comes I cannot order the new ThinkPad Edge E430 in red..?

Answer:ThinkPad Edge E430 in red..?

As you need information regarding to order the ThinkPad Edge E430 in red , please contact the lenovo pre-sales department and there the available representative will assist you.
 
 
Thanks & Regards,
Sameer





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Hi All, I just bought a Lenovo Thinkpad Edge E430(3254-1B6) but I am not able to turn it on if I install the battery and even I am not able start it on direct power supply using the adaptor(After removing the battery). My Vendor told me to charge the battery for 12 hours. My vendor also told me that ThinkPad laptop does not start without battery. Please let me know what may be the actual problem with my laptop.

Answer:Not able to turn on Thinkpad E430

Hi, charankalcut
 
If the machine will not start when the AC adapter is plugged in with or without the battery, and there are no lights or sounds, then I think this system has a faulty systemboard.  One thing you can try is to remove the batter and the AC adapter from the machine and then hold down the power button for thirty seconds. This will remove all power from the machine. Once complete, put the battery back in, connect the AC adapter and try to turn it on again. If there are no lights, sounds, or other signs of power, then it sounds like a bad systemboard, in which case I would either contact the vendor or Lenovo support at 1800-3070-7555 or 1800-425-2666. Also, if plugged in, the system should be able to work without the battery.
 
Best,
Adam





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I've had my W500 (4058/4GB RAM/Vista Business x64) for a little over a month, but recently have been having problems with it.  It will no longer reboot either from Windows or even the BIOS without getting stuck with a black screen just before starting POST.  I have to force it to turn off by holding the power button and press it again to start booting.  When it does boot, it sits with a blinking cursor for about a minute before starting to load the OS. When Windows loads, the TPM can't be found and the Intel Management Engine Interface (AMT) fails to start with a Code 10. I've tried flashing the BIOS to 1.20 and booting without the hard drive but the boot and reboot issues don't change. I've tried disabling the TPM chip as well as clearing it, I've reloaded all of the drivers, done a System Update and all Hotfixes, and it still can't seem to find the TPM chip and has the same problem with the Intel MEI. I talked to tech support and they want me to depot it for a planar replacement.  Apparently this is a possible failure mode for the TPM chip.This will probably be the last Thinkpad I buy.  I've used them for years, but those I have bought recently (5 of them in 1.5 years) have not been reliable.  This W500 is a replacement for a T61p that failed after just over a year, and another one of my T61p notebooks failed after about 8 months.  I really hate sending a machine in that is essentially brand new but unles... Read more

Answer:Problems with Intel AMT and Thinkpad TPM

Things to try. - Remove battery the try to boot. broken battery can make pc stuck.- Remove any usb deviced. Broken usb device can hang pc when it checks installed hardware.- Remove dvd-drive. 

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So, when do the Thinkpad Edge E430 and E530 come out?Some news articles say April, which is nearly upon us. Is there a date fixed when I can order one? Grateful for any info 

Answer:So, when do the Thinkpad Edge E430 and E530 come out?

No fixed date, but June/July would be my guess for US launch.

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i5-3210m.8 gigs ram120GB samsung ssd. 840 seriesgt630m nvidia even when browsing, cpu temp ranges from 60~70 degree celcius.. is that ok??? i dont think so. PS. I have tried lifting it up from back to provide air. I have tried notebook coolers. Notebook is brand new so no dust issues.. any possible fixes???

Answer:Lenovo thinkpad e430 cpu temperatures

I'd say it's normal...





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The keyboard on my laptop will type any character i press for ever, wherever text can be entered. If i open up a browser, and the first thing i type is w it will keep going "wwwwwwwwwwwwwwwwwwwwwwwww....." It does this with any key, that is a letter or a number. It does not stop unless i restart it. The only reason i typed this up is because i used a usb keyboard. It works fine unless i press any key on the laptop's keyboard.

Answer:Thinkpad E430 Keyboard typing by itself

The only thing I can think of, is try creating a new user and see if it happens there.  If it still does, make yourself a linux live cd, and see if it does it there.  If it does, then it is for sure the keyboard and warraty that sh*t!  If not it is software based, and you need to clean that computer!

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My laptop thinkpad Edge e430 is not powering up. When I plug in the AC cord the LED indicator does not turn on. I have checked the AC adapter with the multimeter and it gives 20 volt output. So the AC adapter is fine.  The laptop also does not power on with a fully charged batter. I have removed the HDD, Memory, Optical drive and the CMOS battery and then pressed the power button for 30 seconds. The laptop does not wake up.  It is quite weird as the laptop should show some kind of error So i may have an idea what is happening.  Discussing with people on other forums gives me an idea that the power setup of the laptop is faulty. Can some body here guide me to what the problem is and how can i fix it? 

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This is my first post here, I'm new, don't know a ton about computers. Had a Toshiba for 4 years and it was horrible. Just opened my brand new ThinkPad E430 yesterday and did set-up. Ordered from Lenovo and had the following upgrades added:1) 500GB HDD (7200 rpm?)2) intel Core i5 3200 or 3210 something...3) 16GB mSATA SSD4) Has windows 75) 8GB RAMI'm not sure what else, just wanted this thing to be speedy, but have optimum battery life. Everything seems to be going alright, and this is only the 3rd time I've turned it on. But I notice the task manager says it's running like 130 processes at startup and right now it's running 112 and that's about where it stays. I don't know a lot, but I do know that's quite a bit more than my old desktop and previous laptop ran at any point. On average, it stays at 3% CPU and 33% Physical memory. My main concern is a solid balance between peak performance and battery life. My old computer took nearly 6 minutes to boot up and that is no joke. This will be used mainly for school work, no games, movies, etc. just a lot of typing on a lot of papers and frequent access to online databases I use for research information.  My question to those who can help...Is there something I can do to lower the number of processes? Somewhere I can go to on here to check/uncheck the things that run on start-up so they don't always come on and stay on when I never use them? Are there programs pre-loaded on here that are unnecessary that could clean ... Read more

Answer:New ThinkPad E430 - well over 100 processes running

Good day and welcome to the community.
 
I have routinely checked the Blackviper site for information regarding Windows services and processes, from XP through Win7. I haven't played around enough with Win8 in this respect yet, though.
 
Most all Windows-specific items are explained well, and recommendations for optimal / safe settings are given. Even if you choose to make no changes to your configuration, there is a wealth of information for general consumption contained there. Please note that you may not find information regarding OEM-specific services or processes. If you have questions on those, please post them in the Community and, hopefully, members will be able to offer useful advice.
 
Disclaimer: I am not connected with the site in any way. It has just been one of my go-to resources over the years.
 
Regards.

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when i try to install the audio driver for win xp i get the message "no audio device".....some clues or ideas? Thank you!

Answer:ThinkPad e430 audio driver win xp

Hi
 
Welcome To Lenovo Community
 
Before installing the Audio drivers please install UUA drivers first if you have installed windows Xp SP2
http://support.microsoft.com/kb/888111
 
Then updated Windows XP service pack to SP3 .  Now install the Audio drivers from here Conexant Audio Software
 
 
Hope This Helps
Cheers!!!
 
 
 
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I purchased the laptop in July 2012. From October 2013 onwards no display at times although there is power in the system.It happened intermittently.When there is display system performs perfect. Now for past 2 weeks there is no display although power is on. I am told that Graphics of NVidia in the particular model has some issue.Is it true? Since dispaly section is on motherboard the same has to be replaced.This is very costly as I have not gone for extened warranty.  I am totally confused, what is the solution?

Answer:Thinkpad E430 (3254D7Q) No display

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that display is not working properly in your Lenovo ThinkPad E430.
 
I would suggest you to perform Flee Power ? remove the battery and any other peripheral device connected to the computer. Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer. Put the system to sleep and check if it wakes up normally.
 
Try connecting to an external monitor and check if display comes properly in it. Swap the battery and AC adapter with a good known one if you can.
 
Please let me know the happenings!
 
Best regards,
Mithun.





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Hello All,I have been using a thinkpad E430 series laptop. I am facing a strange problem. Intermittently, the mouse gets stuck and nothing works for some time. If I am listening to music, I hear a strong buzz sound. I checked the task manager as well but couldn't find any process/service behaving odd. I am using Windows-7 on this machine. Please help, as this is really annoying. Regards,~Vishal

Answer:Thinkpad E430 getting non-responsive intermittently

Hey Vishal, Were you able to fix this issue?Thanks!

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Hey,I have a Lenovo Thinkpad e430 laptop with windows 8 pro and its basically fully spec'd out, besides the GPU (which I don't need since I don't play games)Anyway, My question is: Has anyone placed a touchscreen onto their laptop? If so, how?Is there a company that does this? I'd rather not take apart my laptop myself, but can if i must.Thanks

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Hi, I would like to buy a Lenovo Thinkpad. There are pretty good offers at the Outlet. I am not sure about the model that I should get. I am deciding between the L430 and the E430. While I have a preference for the L430, I have some concerns/questions: Regardless of the model choice, will a 14inch screen be enough for school and other stuff like watching movies?What are the advantages of the E430? Some models are priced higher than the L430. Background:I currently have a 15.6inch laptop. I think I want a smaller one as I need to carry my computer to school. The 15.6 inch is pretty heavy. However, I am very used to that format and a bit scared that a 14inch might be too small. E.g. if I work with Excel, Word, or Outlook. Although the L430 seems to be the more robust computer with the better specifications as compared to the E430, the L430 looks a bit old and it might not be as good as e.g. for watching movies. I want to use my computer both for school and free time. Thanks for your help! Yellow Squash

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HiI own a Thinkpad E430(type 3254). It's about 14 months old. Yesterday, it randomly started having an issue with it's keyboard. It acts like the enter key is continuously pressed, and about 1 sec after I hit any other key it stops. The enter key by itself has stopped working, and only shorts sometimes and results in a continuous press. As soon as i boot, enter input is given and normal startup gets interrupted. If i press any key, it's normal again until an OS loads. For example, if i boot into debian, line breaks get inserted between the console messages that are displayed until i press a key, and if i boot windows, it gets stuck at the login screen because enter is given without the correct password so it loops. This behavior also happens sometimes randomly while working normally. The keyboard hasn't even seen heavy usage, or any drink spills. I usually keep the laptop at my desk, and use an external keyboard. The last time I took it out was 2 weeks ago.  Has anyone faced this issue before? I doubt it can be a software issue, so do I need a new keyboard? Thanks for the assistance.













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Answer:Thinkpad E430 Keyboard Issue

ook so no one knows or no one bothered. anyway, i solved it and i'll leave it here.i called up lenovo's helpline, and they told me to remove ac power and the battery, and then keep the power button pressed for 2x30 seconds. Apparently, that drain static charge on the motherboard. That helped but only for a few minutes. Last night, i drained out the battery to 5% and now the issue is gone. I've recharged to 100% and the system is normal. I don't know what caused this, but it might have something to do with the lenovo power manager, which i recently installed.

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I have updated every driver, BIOS, ran every diagnostic I can think of. I am having issues connecting to the internet. I am at a loss on what to do. I have owned this PC for about 3 months and have never been able to connect through WiFi in that time. Its like 1/10 times will it connect. I am using windows 7 64-Bit.

Answer:Thinkpad E430 can't connect to internet

Hi, rrazo2382
 
What model of the E430 are you using? You should be able to find this information on the bottom of the machine (E430-XXX) Also, have you been able to connect with a wired connection?
 
Thanks in advance,
Adam





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Hello, I just bought a new Lenovo Edge E430 laptop with intel i5 Ivy Bridge and I want to know how the battery must be formatted for the first time? How long it should stay plugged for a correctly charge and for working properly? The PC must be connected all the working time, or only when battery dies? Thank you.

Answer:Formatting the battery for ThinkPad E430

As with any Lithium Ion battery the best advice is to fully charge (100%) the battery first. Then use it at least once a month down to where the notebook will be forced into hibernation. Then fully charge it. Otherwise charge as needed.The problem is that if you don't do what I call a full drain/full charge your battery can develop early signs of not fully charging. Also it helps reset your battery meter to better estimate life. I use my E430 a lot on outlet power so I try and remember to sometimes work on battery for a while to do a full discharge and recharge.

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Hai, need help here, my on screen display keep showing that my battery no installed, i try to search on this forum for the solution, and it said i had to install the Hotkey integration feature, I already done that. but it is still not solve my problem, and the weird things is that my hot key does not display on screen. (when i press the volume key or caps key, it does not show the icon on the screen) how can i get the right driver for my lenovo, i already choose the right model for my lenovo, my series edge e430 machine 3254A25 im using win 7 pro suggestion please, thanks in advance













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Answer:ThinkPad E430 "Battery Not Installed"

Hi, syl4s
 
I did some research and found this thread that might be helpful. Another user had a similar issue, albeit with a different system. The solution that worked for this user was a power driver that needed updating. This links directly to the solution, though the entire thread has some good information. Updating the driver should work for you, but let me know just in case it doesn't.
 
Best, 
Adam





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hello... i bought ThinkPad E430 3254N8G about 3 months ago. my notebook has a sim cart slot inside battery... i want to understand how to configuration of mobile broadband. because i installed all mobile broadband driver such as (sierra , ericsson ) but the problem did not solved. even  i installed mobile broadband activation after that but this software showed this Error message:     "  There is not a supported wireless WAN card instaled in this computer. This setup cannot continue.  "  please help me to solve this problem... thank u 

Answer:ThinkPad E430 Mobile Broadband

I am facing same problem...

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Hi I bought my thsi machine in feb,2013; and recently i have started facing this issue of "plugged in, not charging".I have gone through the other discussions and suggestions in the threads and tried the below: 1. Removed the charing cable - Restarted the machine: This just seems a one time solution, and the other time i face this problem, I have do the same again.2. I have updated softwares and genuine Win7. Please provide me the solution and if possible do tell me the cause as well.

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Greetings .... My thinkpad E430 failed to power on starting today, when i try to power on, its keep back switching off, nothing displayed on the screen even the lcd backlight hasn't turn on when it switch off ... any help please, i didn't do any BIOS update, and i didn't do any kind of hardware changes. Last night my laptop was perfectly okay .... any help will be very much appreciated .... Thank You  Piping

Answer:Thinkpad E430 failed to power on

Not to be a Harbinger of ill-tidings, but this sounds similar to the wide-spread problems Lenovo had with the 420 and 520 series. I owned an Edge 520, which was subsequently replaced by lenovo with my current E530, after shipping the e520 machine to the service center in Tenn. 5 separate times. Rumor has it that the 420 and 520 suffered from a design flaw in their Systems-Board (Mother-Board), causing them to do-away with the 20's series and re-designing the Systems-Board of the 430 and 530 Series. I certainly hope that yours is an isolated case, and furthermore that it is easily remedied. This reply is basically an FYI, and I send it with hopes that when your system is repaired it never recurs. Every time I shut off my E520, I never knew if it would power-on the following day......fruhlpmd.......

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Hi, I've bought a brand new ThinkPad E430 (i3, 4 GB RAM) with Windows 8 64 bit preinstalled. While the machine works great (my only complaint is a short battery life - only 3 hours or so on "Balanced" plan with no serious tasks on), it doesn't want to connect to my Asus RT-G32 (Rev. B1) router (only B/G modes are supported). The router is 100% error free (I have several phones and computers on it and everything works fine), but my newest computer simply doesn't work with it. It does connect, but only "partly". Some websites work, but after a while, they stop working, and Gmail Talk and Skype, for example, never connect while on Wi-Fi (on cable, everything works flawlessly). I've tried just about every router setting (channels, wireless mode set to "54G only", changing from WPA to WPA2 login, etc.) and I've played with Win 8 cared settings (N mode disabled, only G mode enabled), but nothing seems to work for more than a few minutes. Now everything is back on default and I'm on cable again. Could somene please advise if there is anything else to try? Btw, I've connected the computer on N router at my girlfriends place, and it works good. It only refuses to work on my G router. Thanks and kind regards,Henrik  













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Answer:ThinkPad E430 - Can't Connect to a G Router

Hi, lemming2030
 
I would recommend to make sure that the drivers in your machine are up to date, particularly the wireless LAN and the BIOS. Having these updated may help your issue. All possible driver updates for your machine can be found here. You can use the dropdown menus to sort by device type and operating system to make searching faster.
 
Best of luck, and let me know how it goes
Adam





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Have e430, working great for 6 months. I would like to replace the Realtek 1x1 card.  Does a 1x1 wifi card have two antenna wires, needed by an Intel 2x2. What is the FRU for the Intel 2x2 card with Bluetooth, and where can I buy it online. Does it have to be a Lenovo part? Thanks. Sol













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Answer:Would like to replace E430 Realtek wifi 1x1 with Intel 2x2.

Hey there solr_07666,
 
The E430, like most models that I am aware of, have a whitelist that dictates what you LAN/WAN cards you are able to install into the machine. Looking at the options that were available for your machine, I was able to locate the following:
 
LAN
60Y3195 2 FRU 6250 WiMax ( I was able to link information about the WiMax)
60Y3247 2 FRU FXC 11WLAN
60Y3249 2 FRU LTN 11WLAN
 
Additionally, the E430 also shipped with a 11b/g/n, PCIe Half Mini Card, Intel Centrino Wireless-N 2230, Wi-Fi + Bluetooth combo adapter, 2x2 o..., and this may work for you as well, as the WiMax will not provide the bluetooth.
 
Hopefully this provide some insight for you Sol.





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hello there im trying to download the recovery tools from lenovos website but when i enter my product key it says my order has already been placed and when i go to check my emails its not there i remember i did this ages ago but i deleted it by accident how can i place another one to my email thanks

Answer:cant download lenovo recovery software for thinkpad 13

If the system won't allow you to, try contacting Lenovo's recovery media team here: https://pcsupport.lenovo.com/lenovorecovery/email

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Friends,
In the Product recovery software, I am unable to find the file for graphics installation and there is no readme file to guide.
The disc has to 2 folders 1) i386 and 2) Tools

In the tools there are 2 exe files

RecoCHECK
RecoFastCRC
RecoGUI.lng
RecoUNPACK

Please help to find which software to run .


regards,
Dhiraj Shetty

Answer:Product recovery software for Intel graphics adapter

Hi there,

again,

I posted an answer on your question about graphics drivers. Did you already checked it?
If not, I will give an short explanation about recovery medias and then again a link where you can find the graphics driver software.

A recovery media is a packed image of the Windows installation on your harddisk. Which means you CANNOT extract any software out of it.
You can only recover your machine with it, and nothing more.

So we reach now the point where I give you the link (again) to find the graphics driver you need:

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp

So please (again) check the site, choose your model and download your drivers.

And please: don?t post the same question twice or more. It?s enough when you post one topic and just edit the topic to add more questions/content.
This keeps the questions clearly and everyhting overviewable...

Greetings

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Hi I have an Thinkpad E430 laptop which has a HD4000 graphics card and comes with an VGA and HDMI output. I'm trying to set up 2 external displays with my built in display as in 1 vga, 1 hdmi, 1 built in display so that I can view my work over 3 screens. Unfortunately I'm can only choose 2 of the options for example Monitor + Built in displayMonitor + Digital displayBuilt in display + Digital display etc. So no option to choose all three. Is there a way to get all three options or is this a limitation of the laptop? Thanks

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I've just upgrade my e430 to Windows 8 and realize, that two USB 3.0 not working with USB 3.0 device (like flash disk or external hard drive). Device is recognized but not shown as drive, so I've no access to them.I've read some articles, that Win 8 should have native support for USB 3.0 so am I missing something?And should this be somehow connected with my internal card reader not working? I can see, that Lenovo yet not release drivers for it, but... Thanks for answers.













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Answer:Thinkpad Edge E430 USB 3.0 behave as USB 2.0 on Windows 8

i have the same issue - usb 3.0 devices not working!

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I'm looking for an uppercase Thinkpad Edge E430. Mine was damaged...Thanks for any help













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Answer:Thinkpad Edge E430 uppercase replacement

I've found myself this one! The FRUs following: 04W4156 FRU Base Cover Asm 14W ROW ; 04W4158 FRU Base Cover Asm 14W TW 65W ; 04W4160 FRU Base Cover Asm 14W TW 90WI hope this help others

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Hello everyone, I have a Lenovo Thinkpad Edge E430 and it was working fine until today. Today I worked on the laptop as usual and just turned off the Fast Startup setting in the Windows 8 and then restarted the computer. Now it only shows a black screen (LCD backlights are on but there is nothing on the screen). I hear the usual BIOS beep sound but I can't see the BIOS screen or the Windows. I've tried to connect to a an external monitor via HDMI. Amazingly, both my laptop's screen and external monitor works fine when the laptop is connected to the external screen. But when I disconnect them, again I can only see the black screen. I turned on the Fast Startup settings in Windows 8, but it didn't work. Then I loaded the default settings from the BIOS and it didn't worked too. Finally I've installed Ubuntu 16.04.1 LTS to test if it is because of the operating system but it didn't help too. I've tried all of this using the laptop's screen while it was connected to the external screen. It is very confusing for me. It seems like the screen is only working when an external screen is also connected to the laptop. I would be very happy if anyone can help me about this problem.

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Hi,I am looking to buy a lenovo laptop with the intention of using it mostly for word/excel applications, internet browsing and skype, and basic multimedia tasks (online video streaming, movies). The laptop's emissions (noise/heat) are key for me and by looking online, the E335 version seemed to be praised for its very low emissions and its low price.The only drawback is that it has the AMD E2 2000 processor, which performs much lower than its intel i3 counterparts.I wanted to check for your experience with the emissions of the E335, and whether the weaker processor would play a role in the performance of the laptop for the basic tasks intended.Also, I wanted to ask whether choosing the E430 version with intel i3 and would result in any drawbacks in terms of emissions.Thanks!loukianos

Answer:Choice between ThinkPad Edge E335 and E430

Hello. This is all a matter of budget and taste, plain and simple. In my experience, the AMD mobile APU's simply aren'ton par with the performance of the Core-i processors, and even when running the same clock speed as theirIntel counterparts, they run hotter, sometimes much hotter. They are a budget option though, and as such I guessthey will do their job adequately. Here is a comparison for the AMD E2-2000 vs the Intel i3-3110M Ivy Bridge. AMD E2-2000 vs Intel Core i3-3110M The difference is vast when it comes to available features and performance, but the AMD uses much less power,but that will be very apparent in its performance and will be a huge factor in how long the machine will last for youbefore you need to update it. My 2 cents is always go with the Intel Core-i option. They are very energy efficient, specially since the Ivy Bridgearchitecture was introduced, and the smallest i3's really are a powerful option for a day-to-day machine. And themachines that come with them aren't so much more expensive than the AMD powered machines. Lastly, have you checked out the new E440 models? The Haswell line of Intel CPU's is much more energy efficientthan the earlier Ivy Bridge models. ThinkPad E440 Laptop Cheers!

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Hi, Im using Lenovo E430, I`vw spent so many hours, just to activated my Wireless Device.I`ve installed thinkvantage, Think COmmunication, and other driver to support my Wireless device, but when im trying to turn it on itu keep saying "No supported wireless adapters (802.11. WAN or Bluetooth) are installed in this system." I`m using windows 7, someone please help me to solve this, thank in advance













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Answer:ThinkPad E430 [No supported wireless adapters.

Hey Syl4s,
 
Did you try running System Update and see if it can find your wireless driver update? I know you said you looked and downloaded drivers for your wireless device. I think you are still missing one and a good way to check is under device manager. If you look under networking you will see if any devices are missing drivers with what looks to be yellow triangle with a ! in the middle.
 
If you want to try to download the drivers for WAN only here is a link:
 
http://support.lenovo.com/en_US/downloads/default.page?
 
Best Regards,
 
Hiro





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hello just bought new E430 3254- A11 ,here's the spec: Intel CoreIntel i7-3612QM (2.10GHz, 6MB L3 Cache, 1333MHz FSB), 14.0" 1366x768 LCD, NVidia GT630M-2GB, 4GB 1333MHz DDR3, 750GB HDD (5400rpm), etc the problem is, I've been using thinkpad for about 2 years, so I knew few things about thinkpad and it's speciality in battery,I set battery threshold between 50% and 70%, so if the battery capacity right now is 69% and in state of AC (charged), the status should've "No Activity" but the actual status is "Charging"                                                                                                                                it's always charged to 99%, it doesn't stop at 70%and this is the settings for the threshold  I've done battery gauge reset, but it didn't works Thinkpad Power Management Driver : 1.65P... Read more

Answer:Battery Threshold Problem On Thinkpad E430

It does appear that you have a good working knowledge of the Battery Reset Function.  But if all the steps are followed it should have resolved your issue.  I am listing the steps for resetting the Battery Gauge and I would like for you walk through the steps one more time.  If this does not work then we can look  a little deeper to find the issue.
 

Resetting the battery gauge
http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?DocID=HT003431#reset

After the battery firmware is updated, the full charge capacity will be reset to the battery's design capacity. Because of this, it is recommended that a battery fuel gauge reset be performed after the update is complete. This will update the full charge capacity to an accurate value. If this is not done, the battery may report a sudden drop in the estimates of remaining percentage and remaining time once the battery is nearly empty even after updating the firmware. To perform the fuel gauge reset:

Start Power Manager by double-clicking the fuel gauge displayed in the lower right portion of the screen.
Select Advanced in Switch to: view.
Click the Battery tab.
Click Battery maintenance.
Click Perform Reset.
Follow the instructions on the screen.

After the reset is complete, the battery gauge will be calibrated.
If Power Manager is not installed or no Battery Maintenance button is available in Power Manager, the battery gauge can be reset by the following instructions.

Charge the battery t... Read more

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Hello everyone, I have recently purchased a ThinkPad E430 62718GV in Taipei, Taiwan which came with the following configurationIntel i5 3230M 2.6 GHz CPU8 GB RAMNVIDIA GT635M GPU 2 GBWindows 8 64 bit Despite having a such good configuration my machine is functioning very slow, long boot time, programs take relatively longer time to load etc. I have another Lenovo laptop with a Core 2 Duo CPU which operates faster than this new laptop. I am really confused and would really appriciate any of your valuable suggestions in this context.

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