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Problems restoring my data from Rescue & Recovery

Question: Problems restoring my data from Rescue & Recovery

Hello, I have a problem with my backup and I have no more ideas how to retrieve my data from that backup:I use an external hard disk to backup my system and my system crashed last month. I took the opportunity and did some changes to my new system: I switched from 32bit to 64bit Windows 7 and instead of using two partitions I now only use one drive.I then tried to restore my data from my backup but I could not find my two previous partitions - only one (the system drive C:\). But the data I really want is on the second drive and it is actually there: If I search the external disk, I find the folder "D" with all that "data"-files. If I switch the name of these previous drives I alse get the file-tree displayed in R&R but I cannot restore the data. I guess it's because the files' paths are written in that TOCFILE and if I change the root...I then tried to use a symlink but my external disk does not support it, so I tried to copy the data to my hard disk but R&R did not even show that backup (don't know what I have to do to make R&R do so: I tried to put it in the folder where R&R creates all the backups, that is RRbackups). I also tried to restore my whole previous system but it can only restore one drive (again the old C-drive) and gives me an error: "one or more partitions could not be restored because the partition does not exist". So it seems as if some reference to a path or the like might be broken? Perhaps you know how to unpack these "data"-files without using R&R or what else I could try. I really appreciate every hint.Thank you, Gregor

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Preferred Solution: Problems restoring my data from Rescue & Recovery

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Hello!I want to reinstall system VIsta in my notebook but I don't have any backups. I heard thaht ThinkPads have a hidden partition with all which is needed to install system again. How to do it? I have restored system by Rescue and Recovery CD to the manufacturing state but when I want to start with windows, there is a password. I didn't have any password. What is it?! How can I get this password? Please, help me  

Answer:Rescue and Recovery in ThinkPad R61 - trouble in restoring Vista.

You may want to call Lenovo support to resolve the password issue.

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I am trying to reset my Lenovo 3000 N100 to factory settings from the Recovery and Rescue CDs I created when I first got the laptop.  At the time, the system created 3 disks which were labeled: Lenovo Rescue S/U; 1C and Final C. The process starts with the Rescue S/U, but after the initial reboot it asks for Disk 1.  I have tried all 3 disks, but none of them are accepted as "Disk 1".  The only options are OK and Cancel.  When I select OK, it asks for Disk 1.  When I select Cancel, it reboots the system returns to the recovery screen, and asks for Disk 1. This is an endless loop.  Can't get past it's looking for Disk 1.

Answer:Problem Restoring Factory settings from Rescue CD (no Recovery Disk 1)

Gerry_M, welcome to the forum,
there could be two possible issues at work here which I can think of;
after booting from the cd are you choosing to restore your system to factory or to an image? You must select the factory option.
Are you getting a message asking for a "supplemental disc"? If so you need to click no at this point and it should then ask for the first recovery disc.
Hope this helps

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Came across this article that might be useful for others.
"In this article we will describe logical data recovery from a hard disk drive or other storage device in perfect physical conditions. If you suspect your storage device has any kind of physical damage ? do not try to use any recovery or test software on it. Provided methods can be used right away and without any special knowledge."
Read the rest here: Data Recovery for Dummies: simple way to rescue your files

Answer:How to rescue files and recover data - Data Recovery Guide

Sounds interesting. Thanks for sharing.

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Hi there people. First post so sorry if it's in the wrong place or anything. I've had as much of a search as I can and haven't found anyone with quite the same situation as me. The questions come at the end of the rambling background to my problem!!! Hope you can make it through to the end! My E520 recently just went beyond it's warranty and surprise surprise fairly soon after that I got a warning through ThinkVantage that there was a problem with my internal hard drive. When I googled the problem it said that the hard drive was going to fail and to replace it immediately.  As I (like an idiot) hadn't got round to backing up my computer properly (I'd saved all music, photos and videos to a seperate hard drive but hadn't done a Rescue and Recovery or Windows back up) I went out and bought a seperate hard drive to back up the computer and some disks to create the recovery boot disks.  When I went to the Q drive to do this I misunderstood the question about do I want to create a data back up disk. I thought this meant all my media so I said no and created just the boot recovery disks.  So my question (told you I'd get there) is this. When I replace the internal hard drive and use the boot disks to install windows will I then be able to use the Lenovo Rescue and Recovery to restore my computer to it's former glory? Or will the fact that I'm not restoring the Lenovo skin (sorry if my terminology is wrong here. Not sure what to call it) ... Read more

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I had Rescue and Recovery going on a N100-0768 laptop using Vista Business.  Recently that laptop was stolen.  I've purchased a G550 with W7Pro.  Now I cannot install Rescue and Recovery 4.3 for W7 because apparently this G550 isn't in the list of supported Lenovo systems.  I need the critical data I've backed up - how do I access that data? Thanks so much in advance. I do miss the N100 - it was a great laptop!    - James Head

Answer:Rescue and Recovery - Need to restore data

Have the same problem myself, there is no available download for OneKey Recovery for WIn 7 64bit. I had the 32Bit RC Build 7100 installed previously and used the Vista version and it worked OK before, no such luck with the 64bit version. I'm irritated right now as I also need to back-up critical data, I'm using the Window back-up and Win Rescue disk but  it defeats the purpose of having the OneKey Recovery Key.

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Just sharing this.
I made another boo-boo today and deleted 500GB worth of media files (just movies and music). Don't ask me how because that's something nobody wants to do.

I don't keep a backup of these files. For me these are disposable files. But it would be nice if there's a way to get them back easily. And luckily, there is.

This is the 3rd time this software has saved me. The MiniTool Power Data recovery. The first one was accidental deletion of an entire partition. The second time was also accidental deletion of big files. Accidental=stupidity for me. But hey, things happen whether you like it or not.

Today I am not recovering a partition but rather "undeleting the 500GB+ of files"..

It will take probably a few hours before this process gets done.
So, to avoid stressing out the hard drive (Seagate 2TB external drive) due to heat, I placed 4 USB fans around it.

To those who are accidentally wiping out their hard drives while testing out Win 10 TP, there is a simple solution and I highly recommend this software. The good thing about this recovery software unlike other software, you can get your files back in the same organized manner you lost them with original filenames and folder tree intact. And the best thing is, I got this software FREE from a Giveaway!


Answer:MiniTool Power Data Recovery to the rescue!!!

I hope they all get recovered for you. Good job with the fans.

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I Had Formatted My Hard Drive Unknowingly And Lost All The Data On The I Have Installed The Xp Os But I Have Lost Very Important If Any One Can Help Me Recovering The Data It Will Be More Helpful

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when I start my T61 Laptop, i get complete blue screen with no addition error window. Pl. suggest solution to this problem. Moderator edit: problem added to subject line for clarity.  Message Edited by Agotthelf on 21-07-2009 10:40 AM

Answer:Blue Screen and data lost after rescue n recovery during F11 operation

Welcome to lenovo user forums What error message are you getting on your system,also mention the OS you are using. 

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My t61p has the GPU (1 long 2 short beeps) problem described in another thread. Apart from getting the laptop fixed, which will take several weeks, I have a more pressing problem getting my data back from this laptop.I have been using Lenovo Rescue and Recovery religiously for the last two years to create monthly incremental backups on a USB drive. While I am trying to get my laptop repaired, I would like to at least recover my files from the backup and start working on a different machine.I was told by Lenovo support that the only way to get to the data is to connect the drive to another T61p, running the exact same version of Rescue and Recovery I had on my original T61p. For one, I have to idea what version of R&R  I had on my laptop. Secondly, I am in no position to get another T61p just to recover the data.I would have thought that there would be a version of R&R that I could run on any Windows machine, and recover the data, but apparently that's not so.Does anyone have any suggestions about how I can recover my data? Thanks.

Answer:Recovering Rescue and Recovery data from a T61p with the GPU failure problem

I have been using Lenovo Rescue and Recovery religiously for the last two years to create monthly incremental backups on a USB drive. While I am trying to get my laptop repaired, I would like to at least recover my files from the backup and start working on a different machine.I was told by Lenovo support that the only way to get to the data is to connect the drive to another T61p, running the exact same version of Rescue and Recovery I had on my original T61p. For one, I have to idea what version of R&R  I had on my laptop. Secondly, I am in no position to get another T61p just to recover the data.I would have thought that there would be a version of R&R that I could run on any Windows machine, and recover the data, but apparently that's not so.Does anyone have any suggestions about how I can recover my data? Thanks.

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My T60P 8744-C9U hard drive died.  Test: BIOS encounters read errors when doing a  test - WinXP boot cd cannot find C drive.But fortunately I did frequent backups to a USB external drive .... hum.....So - HOW DO I RESTORE THE DATA FROM THE USB EXTERNAL DRIVE THAT WAS CREATED WITH R&R onto my other computer so I can work - a desktop - Quad XP 64 - not a Lenovo product !!! 

Answer:Rescue and Recovery - How do I restore data to another comptr since my laptop hard drive crashed???

You're not going to be able to do a complete restoration onto a totally different computer, but you should be able to connect your external drive to the desktop and retrieve specific files and folders.
The only way to do a complete restoration is to get a new drive for the T60, download R&R and restore from the backup, unless you burned recovery discs, then you could restore from those and then use the backup.

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When I click on the .exe file, it runs really fast and doesn't open the backup files. It's just a shortcut on my desktop with files that say RecoveryMgrDump and it will only open in Notepad and shows only gibberish.
I cannot figure out how to get the recovery manager to actually open working versions of the files I backed up. :/

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Hi, I have a T500 (2082 52G) with XP running. Having had problems with some software I tried to use Rescue and Recovery 4 to recover from an earlier backup. However, the Recovery still is at 0 % after 3 hours. Do I have an opportunity to shut down the system or cancel the recovery without crashing anything? I read "Dont shut down during the process" at the beginning. As I am business user it is _most_ important not to loose any data. Any reply is much appreciated! Regards,Peter

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So the other day i decided to dig up my old laptop (2007-66U) T60.  I had corrupt system files somehow so I booted up rescue and recovery like I had always done in the past.  I went through the normal routine and chose to restore to factory default and save nothing, which I have done countless times already. So mid-progress I get blue screen'd and it shuts down.  Okay... this also happens often when I reformat the laptop, and has never been an issue, just restart and I am good to go. This time I get the following message when I click the final yes to restore my system: "Error - could not detect service area on your system ... cannot continue!" All I can do at this point is click ok and stare at the screen.  I have the recovery discs from lenovo from forever ago and when I try to boot from them, the same issue happens, it won't even read the disc or it will just sit at the loading screen for 2 hours, at least thats how long I let it sit while I did other things. So jut to summarize - I cannot by any means I know of restore my system using R&R.  I downloaded and tried to boot DBAN but it would not take and it just booted up R&R which again did nothing. I plan on trying to boot from USB using DBAN or another program tomorrow when I have time.  If that doesn't work I do not know what to do.  Has anyone seen this before and/or have any insight, tips or a solution to it?  My little brother would real... Read more

Answer:Rescue and Recovery Problems

haha go figure i'd get something unique. Any insight?

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Hi all.. Can any one help me please??? 9 month ago i have bought a SL510 and right after i create a back up and no that i want to use rescue and recovery it says insert the disk labled "Final C" but my back up was two dvds and labled RCD_AppCD0 and ... Can any one help me with how to restore using thease disks???? thanks a lot

Answer:Problems with using rescue and recovery

sinashva, welcome to the forum,
are you trying to restore your system to factory settings?
If you are I think you have chosen to restore your system and then chosen to restore to an image, it then asks you which media; local hard drive, cd / dvd, network etc. correct?
Please try selecting to restore your system and then to restore to factory settings rather than an image.
Let us know how you get on.

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Im trying to help my mother with her laptop. The computer is stuck in the rescue and recovery program, and cant find the hard drive or recovery CD's. Im at a lose here so if anyone could give me some advice it would be much appreciated. Thanks

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Hi guys. After installing rescue and recovery on my laptop am shocked to see that on my primary drive it isnt there. It is very bothering. If my OS dies I need this to work. How do I repair the boot environment on my T500 I have tried bootrec /fixmbr to no avail. It shows press f11 to boot recovery and them when I push it does nothing. Same with the blue thinmkvantage button. I am quote disappointed as this was also happening to my t61

ThinkPad Twist S230U-OS-Windows 8.1 Pro 64-bitCPU-Intel Core i7 3517U @ 1.90GHz Ivy Bridge 22nm TechnologyRAM-8.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)Motherboard-LENOVO 3347CTO (CPU Socket - U3E1)Graphics-Wide viewing angle & High density FlexView Display 1366x768 ([email protected]) Intel HD Graphics 4000 (Lenovo)Storage-298GB Seagate ST320LT007-9ZV142 (SATA) 22GB SanDisk SSD U100 24GB (SSD) 29GB SDHC Card (SCSI)Audio-Realtek High Definition Audio

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Well, some days ago I've tried to install a Lenovo update for my Rescue and Recovery software - to version 4.2.After uninstallation of the previous version I got no success installing the newer one - it always gave me a"not enough disk space" error. So after several tries I returned back to 4.0 version which installed OK. BUT when I tried to create Rescue Media (for the first time in my life) - I didn't have an option to "Create a set of ProductRecovery discs now" which, as I understand includes a copy of Vista in the installation, so in the caseof Vista corruption I can re-install it again from DVDs (am I right?). What's wrong? How can I make this optionavailable in R&R 4.0? Reading forums I found out that this option is disabled when you alreay created a set of rescue DVDs - but it'snot my case, I'm doing it for the first time (I don't even have this option disabled, it's not displayed at all). Thank you.

Answer:Rescue and Recovery backup problems

Which X-Series do you have? On some of the newer models the option is listed sparately in the ThinkVantage menu and not in the same window as on previous versions.

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Hello,I have problems installing Rescue and Recovery on Windows XP Prof. SP2 (fresh os installation)I have the german version, but I try to translate it:Error requesting a drive letter for the Rescue and Recovery EnvironmentCan somebody help me?ThanksMatthias

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Hi All, I have owned my T510 for about a month. The operating system is Windows 7. Have to say that it is an absolute pleasure to use compared with Vista!! I have tried to run the Rescue Recovery within the Thinkvantage Toolbox. I tried to back up to a partitioned off D-drive. The system came back after a while saying that it did not have enough disk space. I subsequently backed up to an external drive using the Windows 7 software which worked well. I now have an error which keeps coming up " You are running out of disk space for lenovo-rescue recovery (D. Click here to make space". I have done so but when I go to delete the backup, it says that there are none. As a consequence, the error keeps appearing which is quite annoying. Has anybody experienced the same problem and how did they fix it. Thanks GBE

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Hi, I have a R51 system 2887-K2G. I upgraded my system with 2 Gb of RAM (Two blocks of 1 Gb), and now when I use R&R with factory restore, the installation of windows xp doesn't work. The process works until the IBM customization after that, the system crashes. I removed the RAM and I re-install the original RAM. And now R&R works... The new RAM is Corsair Pc3200 400Mhz DDR1 1GB. Can someone help me? Thanks

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Hello,I have a problem with my rescue and recovery 4. It does not work anymore. Everytime I want to make a save, it is saying: "please wait, there will be done a saving" but nothing happens, even if I let it work over hours. Also I found out, that I cant delete the old savings, because I have 5 or 6. Its the same problem, it says please wait, but nothing happens... I dont know whats the best way to solve the problem, maybe unistall? i have an Lenovo 300 N200 0769-EAG with XP.  Maybe anybody knows this problem? Thanks!

Answer:Rescue + Recovery problems, does not work

I don't have help for you ---but a related problem: when I try to create a back-up it "failed to complete successfully".   I have R&R version 4.20 installed.  Last successful back-up was Oct 2008.   I'm suspicious that FireFox 3 is incompatible w ThinkVantage and the password manager hasn't run since I installed FF3.   I've ignored that.  

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I'm using Rescue and Recovery 4.x in my Thinkpad R60 laptop. Yesterday, I met a problem with TVT Windows Update Monitor Service. It was due to the corruption of UpdateMonitor.exe located in the below path: C:\Program Files\Lenovo\Rescue and Recovery\UpdateMonitor.exe I don't wanna reinstall Rescue and Recovery (RnR), so I wonder if anybody using the same version of RnR could help me. You just need to upload the mentioned above file so that I can download and replace the corrupt one. Thank you so much!

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A few of my users have been having BSOD's on their T4X series laptops. I've examined the dump files and it points to ibmfilter.sys. I found the support page indicating to upgrade to the latest version of Rescue and Recovery. We don't use Rescue and Recovery (We have our own imaging solution), and the Rescue & Recovery software is not currently installed on the computer, that I can see in Add/Remove programs. How can I remove the ibmfilter.sys file and Rescue & Recovery software completely? Deleting the ibmfilter.sys does not work; it comes back after a reboot.

Answer:Removing IBM Rescue & Recovery - ibmfilter.sys problems

Here is my fix for the problem: First try safe mode with networking. Logon as admin to local machine to prevent any weird gp software restrictions, etc. Try running C:\Program Files\IBM\IBM Rapid Restore Ultra\Uninstall IBM Rescue and Recovery with Rapid Restore Update 1.01.exe  (this never works for me, but give it a shot) If that doesn't work, while in safe mode with networking as admin to local machine:regedit: hklm/system/controlset001/servicesdelete IBM Rapid Restore Ultra Service keydelete ibmfilter key regedit: hklm/system/controlset003/servicesdelete IBM Rapid Restore Ultra Service keydelete ibmfilter key delete c:\program files\ibm\IBM Rapid Restore Ultra directory and all subdirectoriesdelete c:\windows\system32\drivers\ibmfilter.sysrebootshould be gone, file won't reappear and no more BSOD Finally, update your image to not include the program in the first place.

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Hi, this is my first post in this forum and my first problem with Thinkpads!I recently bought a used laptop, a TP T61p, that have warranty until August 2010.When I received the laptop, I wanted to restore the OS back to factory default. I followed the steps properly. Tried both restore the system by pressing ThinkVantage-button at start, and tried using the followed Lenovo-DVD's. The problem shows up in the end when it is installing the Norton Anti Virus. The installation stops responding and the HDD-activity also stops. I have left the computer for several hours without anything happens.Does anyone know what is wrong?Thanks.// David.

Answer:Thinkpad T61p, Rescue and Recovery-problems

Hi and welcome to the forum!I think either the HDD or the recovery discs are bad, since it is under warranty try contacting lenovo to send you one of these parts.Hope it helps.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espa˝ol Visit my YouTube Channel

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Hi, have a ThinkPad T43, I recently had to reformat the drive due to numerious blue screen and system errors. It got to the point where the system would not do anything, complete failure. Prior to this I had to run the Rescue and Recovery 6 times before it finally went through the cycle. I ordered the Rescue and Recovery CD's for the T43 in fear that the partition might have gotten infected with a virus, but now even after loading the CD's I am getting initiation errors. Nothing seems to be working, in need of desperate help, am a student and as such money is tight, I am willing to take this to an IBM service center to get fixed, but I just do not want to through money away if this is a problem that can be fixed. Please advise. Thanks!


Go to Solution.

Answer:Major Rescue and Recovery Problems T43 1875 DLU

You problems could have something to do with ram or worse the motherboard itself, do you have friends that you can borrow some DDR SO DIMM ram from????

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As I learned, there are two ways of restoring Windows 10 on my Dell XPS 13:

Using recovery partition located on SSD
Creating an external USB media with 'Dell OS Recovery Tool'

Are there two approaches equivalent?
Can I, for example, destroy all the partitions on the hard drive and then restore a system to a factory state just using my USB?

Thanks a lot

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Hello everyone, First of all sorry for my bad english Last week i crashed my notebook and yesterday I'm reinstall the windows xp and then I'm trying to recover my last backup with the Thinkvantage Rescue and Recovery (with full restore option). But then when its finish restore the backup and trying to log on to the windows i got an error "Microsoft C++ library error". I've already trying to boot with save mode, but its keep asking me a password which is somehow wont match with my last password when i backup the system. My question is, what should i do so i could restore my notebook to the previous state from the backup. Thank you for all you attention. Best Regards, Gustra

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My T43P just had it's hard drive fail so I got a new Fujitsu 120GB MHV2120AH (per recommendation by other lenovo community members) I also got the 8 Disk IBM Recovery CD set.Here is the problem. I take out the old hard drive and install the new one.I change the start-up sequence to run the CD-ROM first.I get to the main rescue and recovery screen and choose "restore your system" then "restore my hard drive to the original factory state"I then choose "I do not want to save any file" since there are no files to save as it is a new hard drive.It then tells me that this will reformat my entire hard disk and do I want to continue? (YES)It this prompts again that this is intended for systems that are completely unrecoverable and do it still want to continue? (YES)Then I'm prompted to accept "terms and conditions" (I ACCEPT)HERE IS WHERE THE PROBLEM LIES - A new screen comes up that says "processing please wait..." Then a new screen pops up saying "AN INTERNAL ERROR HAS CAUSED THIS PROCESS TO FAIL." So my question is how do I get this new hard drive up and running because I have no idea how to install it other than putting the new hard drive in and changing the start-up order in BIOS to run the CD-ROM first with the rescue and recovery CD first...... Thanks in advance for any help 

Answer:Installing New Hard Drive in T43P - Rescue and Recovery Problems - T 43P, T43 P

I can think of four things which could cause this;  memory corruption, defective hdd, defective recovery disc and memory protection.
The fourth should be worth checking first; this a a BIOS setting which when enabled "can prevent virus/worm attacks that create memory buffer overflows by running code where ony data is allowed.   ...  reset to disabled if your required applications cannot run."  This setting can be found in the BIOS Security menu. The default setting should be disabled.
To check the disc, burn a copy using another system; if it can't copy it - you're wiser, if you can - try using the copy.
Memory can be checked using memtest86 and the hard drive using SeaTools.
Hope this helps
edit; grammar

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I have a Hitachi Simple III portable hard drive. I have made a complete backup of Music, Video, Pictures, Documents and Mail. I would like to resstore this information to a different computer. The backup was made on Windows 7 OS, and I wish to restore it to a computer running XP. When I connect the drive to the XP computer, it says "canot find the files" but if I plug it back into the computer where the backup was made, it shows the backup with the correct dates. Somewhere in the procedure it gives the option to restore to same place or a different location, but if it can't find the files, I don't see how to progress. Any ideas?


Answer:Problems restoring data using Hitachi Portable Hard drive.

Try using Recuva.

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A couple months back I had to replace the hard disk drive on my T60p. While replacing the HDD, I also upgraded to the Windows 7 operating system (32 bit version). I installed Rescue and Recovery 4.3 and it worked (I think). While running backups it had a propensity to hang the system; but upon restarting the computer R&R seemed to continue from where it had stopped and complete the backup. A recent compacting and optimizing of the registry (using PCTools Performance Toolkit) broke R&R. Attempting further incremental backups with R&R would not work; although the program would startup, it subsequently would cause the computer to hang. It would never complete the backup task. I am having great difficulties getting Rescue and Recovery (R&R) to install and work correctly.  I uninstalled R&R 4.3 and attempted a clean install of R&R 4.5 following the scripts provided at the Lenovo download pages?R&R 4.5 did install but will not work. I am at an impasse in the procedure to install the accessory package for Windows 7 operating system and take a Sysprepbackup on my USB hard disk drive: after running rrcmd sysprepbackup (which seemed to complete as expected), I ran sysprep.exe. Its dialogue box opened, I checked the /generalize option and selected Quit from the Shut-down options drop down list box and then clicked OK. At this point the computer hangs. After forcing a restart (by holding the I/O button) the computer starts in R&R and ... Read more

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I got R61i, I did use boot lenovo partition to bring my disk back to faktory settings:1st of all when I tried to do this again it says that the funktion of bringing back ... was removed - do I have to buy boot lenovo CD to get back fully operational boot partition, is this funktion for one use only???2nd directly after installation hadn't worked fingerprint reader and bluetooth but I use software from the lenovo page and installed this and now it is correct3rd doesn't work speciall volume buttons from my keybord - how can I forced them to work - I already installed keyboard kustomizer utility but it didn't help.4rd doesn't work client security solution - it asks me about password of user - when I type right password it's working for a while and says that the pasword is wrong, when I type wrong password it says instantaneously the same. - how to sove this? If it is possibility to clear the security chip from old passwords.Message Edited by jpiter on 10-24-2008 06:33 AM

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I am a very new lenovo user and have recently purchased a Ideapad Y460.The default harddrive is 500GB with 5400rpm speed.I wanted to change my harddrive to a SSD harddrive to increase performance. Before doing this, I created a factory recovery disc set (3 DVDs) using the pre-installed OneKey Rescue system.I am aware of the fact that for the OneKey Rescue button to work, the system needs to have a separate partition with the factory disk image. My question is that if I install a new hard drive, can the DVD Recovery Discs restore the original functionality of my laptop, back to its new, factory installed state?Will the OneKey recovery function correctly?Will the recovery discs sutomatically make the hidden partition, C and drives on my new SSD?Thanks for your time, and any help will be greatly appreciated.


Go to Solution.

Answer:Is restoring OneKey Rescue button possible on changing the physical hard disk?

Welcome to the Jungle,  Since Vista started the ball rolling on not including Operating System Disks with the purchase of a new computer more people have missed the bottom line of the tutorial (you know the one that everyone watches till the end,lol) that tell you how to make an ISO image of your system which is essentially a picture of your entire hard make sure you do this before you end up losing everything! Are you expecting to install a new hard drive and figure on using your recovery disks to install everything you have now onto your new drive???? If you are good luck with that. I see you mentioned that you are a "new Lenovo user" does this also apply to being a Tech because what you have planned gets sticky in a few area's and if you're not on the ball your system is going to be down longer than it will be up and running my friend. Please clarify what it is that your planning on doing and perhaps I can be of assistance with a touch more info.   You came to the right place we just need more info so you don't end up with bad advice. BTW any changes to your Hard Drive takes away the funtionality of your "One Key Recovery Button" and your hidden partition...Tiggerer

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My T61's Rescue and Recovery software in WinXP can't recognise/use the Vista's ServiseV002 partition to go back to factory settings.  I tried both in the pre-boot program and the Rescue and Recovery  in windows Xp, but both of them can't get to the hidden partition to go back to factory settings. I didnt make a rescue CD before formatting the C drive. I think the hidden partition is enough for me to get a clean Vista when I want at that time but I am wrong.  Hope someone can get me an answer, thank you! BTW i am in a educational system, I can get Vista Ultimate for 7 bucks, so if I can't get the Vista from the hidden drive, I can just bought one from school. It's not the end of the world!!!

Answer:T61:Rescue and Recovery in Winxp can't recognise/use the Vista's hidden recovery partition

anyone can help?

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I recently created Recovery Discs in Windows XP, but when I insert Disc 2, it always says that it is the incorrect disc so I cannot continue the factory restore.Now I'm trying to restore by booting into the Rescue and Recovery on my hard drive, but it cannot find the hidden factory partition on the hd. It also now says that the restore had a "convertion" error when it wouldn't recognize disc 2 and will not let me try to look at my hard drive to restore anymore. If I use the RR boot disc, it will let me try to restore, but it finds nothing restorable on the HD.I did look at the hard drive and see 2 partitions with one being a IBM_SERVICE partition with 3.9GB total size and 2.9GB free space.Please help, thanks.

Answer:t43: Recovery Discs are corrupt and Rescue and Recovery won't restore from the Hard Drive?

Hi, maybe somebody here could help me. i've totly lost the original partition of IBM on my T41 thinkpad. If somebody could advise me how do i get it back, i would appreciate it very much. Thanks,Shai

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Hello, I've lost access to my Thinkpad because of lost password to Hard disk.Then purchased another HDD and installed OS and drivers. Getting few problems, one is that I cannot use ThinkVantage key to restore my system. But I have Rescue and Recovery Startup Disk & Product Recovery Disks, so can I recover my old HDD?If not possible to use the old, can I get back my system working[as factory default] with those disks? Thanks.

Answer:Thinkpad z60m: HDD password [But have Rescue and Recovery Startup Disk & Product Recovery Disks]

For second option, what will be the passwords of the recovered system: BIOS, HDD, Windows?

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 I am doing a fresh install in the following rather than cloning because the system has not been reinstalled for 4yrs.  From an external usb CD drive (internal drive removed) I installed the recovery disks onto a 160GB Samsung HM160HC PATA drive with no problem .  Then clicked the restart button.  My T42 booted right back into the opening page of the Rescue and Recovery routine.  On restarting again I used F12 to get the list of drives and selected the Samsung HDD.  This did not help.  Have repeated startup numerous times.  The computer could not be looking at any other drive because the Samsung is the only one connected.  I am tempted to download Lenovo's available BIOS update while logged-in with the old 30GB drive regardless of the fact that my  Embedded Controller Program is ver 3.04 and supposed to be suitable for the 160GB drive upgrade.  If anyone has a suggestion please let me know.


Go to Solution.

Answer:T42 HDD upgrade- Recovery disks install but hard drive only boots to Rescue and Recovery routine.

Welcome to the forum!
Wipe the hard drive clean.
Boot from the first (Rescue & Recovery CD) and follow the prompts. You'll have 7 more CDs to go through (5 for the earlier version).
Once the process is complete, the machine will instruct you to remove the final CD and reboot. At that point, you should be able to boot from the hard drive with no interaction required.
Good luck.

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I installed Ubuntu GNU/Linux in my 3000 N100 0768GZQ laptop and deleted the partition in which i had installed Vista using fdisk. However, fdisk also deleted the Lenovo rescue and recovery partition. Not realizing this i created 2 new partitions in the free space. Now I want to install Vista in one of these partitions and I don't have a Lenovo Rescue and Recovery drive or the recovery CDs. Please help me.

Answer:Lost Lenovo Rescue and recovery partition in 3000 N100 0768GZQ have no recovery disks, please help

You can either get a hold of Vista installation disks and install it manually, or call Lenovo support and ask for recovery disks. They may charge you for the disks as you are supposed to create your own recovery disks.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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Hi, I've got a Dane Elec usb drive which suddenly stopped working today, and has a lot of valuable data on it. I'm trying to recover the data, but the problem is I can't get any program I've used to recognise there is a drive there to recover from.

When I plug the drive in it appears in My Computer, but when I click on it I just get a message saying 'please insert a disk into drive J:'. Can anyone help?

Answer:Problems with data recovery on USB

What is your o/s? Is this another casualty of the vista auto fix for portable drives.

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Hopefully someone assist: I have a z61t running XPPro The Recovery CDs (7 discs) were not recognized by the Rescue and Recovery program. It tells me to insert the Last Disc in the series, but nothing is recognized from all the CDs. I performed CD boot from the first Recovery CD; was prompted to insert the last disc but nothing is recognized. How would I go about restoring my system to factory settings, since the created Recovery CDs seem to be useless. Any suggestions?  

Answer:z61t - Created Recovery CDs not recognized by Rescue and Recovery Program

ojomon, welcome to the forum,
If you created a recovery cd set you will need to boot from the boot cd you also created, this was the first one. 

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Hi, I own a T60 laptop with Windows XP professional.I bought the Product Recovery CDs separately, around 1 year ago.Now my HDD has completely died, I cannot restore the orginal configuration.So, I got a new HDD, and tried using the product recovery CDs, but realized that I do not have a bootable CD which can ask me to load these product recovery CDs. It seems that Lenovo forgot to ship me this bootable disc - which I have found in forums is called - "Rescue and Recovery CD". How can I get these rescue and recovery CD? Has anybody gone through this?Do I need to buy these CDs again?   I got the following product recovery cds:Main FRU P/N: 43T8618XP-P SP2 Disc 1 of 6: CD P/N 43T8619Disc 2 of 6: CD P/N 43T8620Disc 3 of 6: CD P/N 43T8621Disc 4 of 6: CD P/N 43T8622Disc 5 of 6: CD P/N 43T8623Disc 6 of 6: CD P/N 43T7840  Please help.Peter.     

Answer:Did not receive bootable disc (rescue and recovery CD) along with product recovery CDs.

Anybody - please help.

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After I did a clean install of Win10 about a year ago, I created a USB Recovery Drive. I also have a Norton Security Recovery Drive and I?ve created USB Bootable PE Rescue Disk by Kyhi. I also use Acronis to create regular full disk images and I have a USB Bootable Acronis Rescue Drive.

With the USB Recovery Drive and the USB Bootable PE Rescue Disk by Kyhi, do I still need to keep the Recovery Partition that Win10 created when I did the original install? Are the files in that partition used by the system to create the USB Recovery Drive?

Also out of curiosity I executed the ?reagentc/info? command and I see that the Windows RE status is disabled. Did creating the USB Recovery Drive do that or is something else going on? If I keep the recovery partition then do I need to re-enable it and if so how do I do that?

Answer:Recovery Drive vs Recovery Partition vs PE Rescue Disk, confused.

Hi, you don't need the manufacturer's recovery partition unless you planned to restore the PC to as bought e.g. to sell it on.
You could create a disk image of it and save it on an external disk, then delete it from your PC.

Windows RE: Suggests you have a corrupt or missing partition - System Reserved. Note that Disk Management does not show this 16Mb partition. You need a 3rd party partition manager to see it.

See this (lots of technical detail):
Just a moment...

And do a couple of checks to see if it really is missing.

Thread where this problem was resolved:
Can't enable Windows Recovery Environment

For interest:
Windows RE statue Disabled - Microsoft Community

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I'm trying to restore my pc using the system recovery cds. It is currently stuck on the rescue and recovery 4 screen. Nothing is showing but I can move my mouse around. How long does it take for the language window to pop up? It has been on this screen for over 30minute.  Thank you!

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Today I was investigating something in ThinkVantage Rescue & Recovery since one of my attempts to create a set of recovery discs had gone wrong - I created a Rescue Disc (boot disk) instead of a set of Recovery Disks. Basically, what I discovered is that according to this IBM page I am supposed to see two options when clicking "Create Recovery Media" in the ThinkVantage start menu group: (1) Rescue Media and (2) Recovery Discs. In the event that a set of Recovery Discs (option 2) has already been created, this option will become gray and can't be selected, however it will still be visible, displaying the text that you've already created a set of Recovery Discs and that your license doesn't allow you to make any more. The strange thing here is that I don't at all have option 2: Recovery Discs, whether active or inactive (gray)! Please find attached the three relevant screenshots: the last one is of my computer (and is in Dutch but shows you that I have only option 1 to select), the bottom two are from the link I provided above and show the distinction between having option 2 active or inactive (gray text). Does anyone know what is going on here? And will this entitle me to a complimentary (in effect, free) set of Resovery Disks from IBM Support (taking into account my warranty has expired)?  I've got an R50p running Windows XP Pro (1832-W1D). [IMG][/IM... Read more

Answer:Missing option to create set of recovery discs in Rescue & Recovery

hello  pvanden welcome to the forums i see that you have not provided the country or the city in which you live pls read forum rules before posting  coming to your system recovery options if you have already created a recovery cd(not rescue media)it might be advisable for you to contact ibm support as soon as possible since you have a valid windows license you may get a set of product recovery cd's for a nominal fee

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Hello, I never created recovery disks when I purchased my T60 over three years ago.  I regret that. Now I am wondering if it is possible to do so.  When I launch Create Recover Media (rrmedia.exe), it crashes immediately:AppName: rrmedia.exeAppVer: unknownModVer: 0018089aEventID: 1000 I cannot request recovery disks from Lenovo, because my system is out of warranty now. So I think it is either it is impossible to use rrmedia.exe at this point (since in the meantime, I've upgraded to XP SP3, etc) or I need to upgrade or reinstall Rescue and Recovery.  However, trying the latter opens up a can of worms: 1) Rescue and Recovery shows version 3.01.0037.  Running system update to patch to 3.01.0042 fails: "A later version of 'Rescue and Recovery - Client Security Solution' is already installed on this machine.  The setup cannot continue." 2) When I try to uninstall RR from Add/Remove programs, it fails: "Another version of this product is already installed.  Installation of this version cannot continue.  To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel" 3) When I try to upgrade to the latest 4.xx, it says I must first uninstall the current version, which from the above, I cannot do. So the machine is confused as to which version it has, and it won't let me upgrade, uninstall, or reinstall. In summary:&... Read more

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Lenovo Care button no longer works on boot up with error message  BOOTMGR is missing  Press Ctrl+Alt+Del to restartAfter recovery Media created using Rescue and Recovery 4.2 in Windows was used to restore the system. The recovery partition still exists.System is Lenovo 3000 V200 07642CUMessage Edited by ThunderCloud on 06-06-2008 12:13 AM

Answer:Rescue and Recovery workspace no accessible after using Recovery Media

I have the same problem...Does anyone know what to do??Edit: the answer seems to be there: haven't tried yet...)Message Edited by Quantique on 06-09-2008 08:18 PM

T61p 6460-D8G, Vista (downgrade to XP soon...), T9300, Quadro FX570M, 15,4' WUXGA...

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 I have gone to restore my laptop to Factory setting but in the rescue and recovery application i do not have any option to recover to the laptop as it came out the factory. When i got the laptop i created rescue media and have a set of 4 disks, All DVD(2 are 8.5GB). The R&R  boots and asks for the Final C disk. None of the disks display in the backup listbox. Before i went for a fresh install using a Windows 7 disk, i got R&R to off load media to a portable drive. This will boot to a different version of R&R similar to the post 2008 walkthrough. But the screen i get does not have the radio button for Factory restore, just the backup and when i put my DVD's in, no backup is found from the media i have... I removed the factory partition after i created the media as i presumed i could get back to the factory using them. My fresh install of windows 7 works but downloading the wireless driver from Lenovo doesn't activate... wish i never started to mess with it now.... Any suggestions???


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Answer:Edge 525 & Rescue & Recovery & No recovery Partition But Disks

Update: All Restored and Working again... Must label the Disks better in the future... I had 4 disks in a bundle, the first being the Rescue repair disk, which boots to a similar screen. As 1 of my disks didn't do anything in the various rescue and recovery application i used from previous thinkpads. Turned out this was bootable and the proper rescue and recovery for my set of disks... cdrivebackup.swm took ages to load and then asked for the second disk. Processed and now 1 working system again... now to move all the data back...

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I had a problem, and it was stil under waranty, so they installed me fresh  Rescue&recovery partition.I wanted to restore my sistem, everything went OK, but it did not instal any drivers. I had working windows xp, without drivers.., maybe i acidentaly exit black window... i do not know. I went to Rescue&recovery again, tried to restor factory state.. it started but i received this message:Product recovery failed to restore your system. Tried it few more times. What can i do? I do not want to pay Service for thing like this. Thank you for help!  

Answer:Z61m Rescue&recovery "Product recovery failed to r...

It sounds to me like your rescue and recovery partition may be corrupted. My recommendations is to get the rescue and recovery CD's from Lenovo. I had to purchase some for an old T40 and it cost me like $45, but after you have them you can have piece of mind that you can replace the hard drive and still restore back to Factory settings. After you get the recovery CD's I would recommend reinstalling rescue and recovery.

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Hi.I have run Davory on a 2nd HDD to recover files, but now I can't see the files in the Output folder (which was on my primary drive), plus the output folder has dissappeared! Can't even find it by doing a windows search. Help please!

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I've made a few very stupid mistakes.

After a GPU failure I retired an older Windows XP PC with two old ATA HDs. It would be desirable to copy much of the data from the old HDs to my new Windows 7 system. I thought I simply could plug in one HD at a time to the DVD-ROMs ATA cable and copy the files through the windows explorer interface. It started out nicely, with windows recognising the Harddisk. I could however only copy about half of the relevant files as I got several file corruption errors, with entire folders being unreadable, and the helpful windows suggested running chkdsk. Just for fun I tried starting chkdsk from the command prompt, and predictably got the message that it cant be run without admin priviliges. I thought nothing much of it.

Unfortunately Windows started chkdsk on reboot, and the process was uninterruptible. Now I could recover some of the contents from the previously unreadable folders, but most of the files that should have been there seem to be gone.

Obviously I dont want to make another attempt with the other HD (which contained the OS). Instead I tried to connect it to our second computer, which runs XP (an OS that I am much more familiar with). This PC has a SATA HD so I tried using the ATA connector of the DVD again. No matter the boot priority settings in BIOS XP tries to boot from the old ATA HD first, which fails. Disconnecting the SATA drive (thinking that I at least could try to copy the most important data to USB sticks) didnt h... Read more

Answer:Solved: Two data recovery problems

you can buy cables to connect the device onto the USB
I would also try using UBUNTU - that way your not under windows control

boot from another Operating System

If you have another PC with a cdwriter and spare CD
goto and download the ISO

full details are here

click on the image "download ubuntu"
Select a location
then begin download
Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
The CD creator software you have on the PC may have an option to create an image from an ISO
If not - use this free program

When the UBUNTU CD boots - you will see the following options
1) Try ubunto without any change to your computer
2) Install ubuntu
3) Check CD for defects
4) Test memory
5) Boot from first hard disk.

Use OPTION 1 "Try ubunto without any change to your computer" ONLY this option this will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat only use option 1

Now you should see a UBUNTU desktop
This at least proves the main parts of the PC are working

you should see the USB or all the attached drives if you have connected to ... Read more

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Dear Techspot,

after spending a fair old bit of coin on a computer a couple of years back it was to my dispare that I recently had to replace my motherboard (the thing really messed up; it wouldnt even get as far as keyboard initialisation so no BIOS control). So, Ive changed from a socket 939 MSI K8N SLI NForce 4 motherboard to a Socket 939 ASUS A8N Deluxe.

Then comes the problem, the HDD's Raid config. I have 2 Western Digital 200Gb drives in Raid 0. After fitting the motherboard and stupidly not noting which drive was in which SATA RAID port originally, things only got worse. I plugged them in and couldn't get them to show up on the main bios page as "first SATA master" and "second SATA master" as I believe they should [by the way at any time in this thread I may be completely wrong]. My IDE drives show up fine but this is my first point of confusion.

My NVIDIA controller on the advanced settings of my bios does not detect the HDDs at all but the "silicon raid controller" will detect the drives in the type shown on start up (not in the bios main page). After changing the settings with both of these controllers and changing the SATA RAID ports the HDDs were in (there are 4 available), bootup would always end in "Disk boot failure. Insert system disc".

Then I really messed things up. I went to the silicon raid controller bios menu and created a raid array. This may or may not have accessed the drives and overwritt... Read more

Answer:RAID 0 problems and essential data recovery

I think they show up as one drive in 0.

Have you set the Bios for raid operation?

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8GB DISKGO SECURE USB 2.0 FLASH DRIVE is not visible, they are replacing it after trying to reload the USB info. Can anyone recommend a data file recovery program for this?


Answer:Problems with flash drive - data recovery

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Hi, I want to try new Windows 7 on my T61 (7659-A55). so i tried to make product recovery discs, but it gives me error that process is failed. (Cannot go back to the factory setting right now...) My CD/DVD RW works fine and i even tried to use differen version of Rescue and Recovery.. How can I get the recovery discs?? 

Answer:Can't burn recovery disc.. using Rescue and Recovery

Hi, I've heard that RnR can allow user to make only one copy of factoty preload recovery disks. If you have made one, this function is no more available. But you can make  backups for the current status of your computer. Use RnR and choose to make backups, then choose to store the backup to CD/DVD. It will prompt you to burn a bootable CD/DVD, then a data DVD. To make sure, I suggest you should use the burned CD/DVD to recover your system to see it works before you try installing Win 7 for it may delete your hidden recovery partition for good. Good luck, NormMessage Edited by normyy on 06-01-2009 06:58 PM

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Hi.I always receive the following message when I use Rescue&Recovery to create recovery CD┤s for my HDD.Until 4/2008 Rescue&Recovery worked fine. The accepted solution from page 44 doesn┤t work at all.  "Resources required by this application are already in use.  Please retry after the other application completes." I don┤t want to save the factory settings, but my HDD as it is right now. R61 Type 8918-5WG XP Professional Thanks


Go to Solution.

Answer:Please help, Rescue&Recovery creating recovery CD┬┤s problem

Problem fixed. Just delete the old Rescue & Recovery version completely from your HDD, before you install the new one. Don┤t try to update with the new one !!

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Hello, I have made a iso copy of the four recovery disk of my Thinkpad Twist that I bought 3 years ago (namely: SR30A19082-1: Windows 8 Recovery Media for Windows 8 Products Disc 1 of 2; SR30A19082-2: Windows 8 Recovery Media for Windows 8 Products Disc 2 of 2; SR30A19083-1: Operating System Recovery Disc Windows 8 PRO Disc 1 of 2; 0B76921: Operating System Recovery Disc Windows 8 PRO Disc 2 of 2).I savec those iso copy on the cloud. I want to factory rest my laptop, that meantime was upgraded to win10 and UEFI. I made a bootable USB key, and copy everything from the iso image of Windows 8 Recovery Media for Windows 8 Products Disc 1 of 2, booted on USB, but then just after asking if I want to format all Hard drive as it is a 500GB HDD with a 24GB SSD), i receive a msg saying that recovery failed. Any suggestion? Thanks a lot.

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Hi everyone, I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two? 

_____________________________________T61 (7658CTO), T9300, 3GB, 250GB, XP Pro


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Answer:How to use the rescue and recovery, and the product recovery discs ?

The disks you created will allow you to recover your operating sys. without the rescue and recovery portion of your harddrive. It is especially usefull if your harddrive dies and you need to load onto a new drive.

T61P(6459-CTO) T9300 @ 2.5 GHz, 4g ram, Quadro FX 570M, Vista Bus. 64Bit, 160gig 7200 rpm HD, WSXGA disp.

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I'll be upgrading my T520 from Windows 7 to Windows 8 (clean install) and want to create a full, restorable backup of my system first. I'm confused about just which method to go with.  In Control panel, there is a "Lenovo-Factory recovery disks".  And then there is also Rescue & Recovery, which I just installed.  From the online instructions, it looks like with R&R, I can select either the OS and/or Data.  If I select OS, is this the same as running the Control panel item, Factory recovery disks?? I will probably create the OS backup media separate from the Data media anyway, since I want to copy the data over to my clean install of Windows 8. Thanks!

Answer:Use "Factory recovery disks" or "Rescue & recovery"?

The Recovery Disks are a must have do burn them to DVD's (3 - DVD are burnt). These 3 DVD allow you to reinstall the the Windows 7, tools drivers etc to the state it came from the factory. It becomes clean start as you originally got it. They maybe also used to boot into for the repair console but I am not certain as I haven't tried it myself. Now having said that which should be clear. You want an IMAGE of the DRIVE which includes 3 partitions. One is no good since Lenovo boots via Rapidstart via "System_Drv" partition. If you look in Disk Management you'll see that is the active boot partition. You need it and the Windows partitions a minimum. But that leave the Q drive omitted. Few people take into account that even though they have a backup of the HD they DON'T have the means to read it to put it back. Its fine if you just going to over write a working system from the backup but not it the application or tools are missing. Acronis Trueimage is OS independent and allow for a Boot CD to be made for those situation in which you can restore a HD, a partition or even folder and files from the same backup. This is what you'd want or something equivalent and 100% that you'll have access to it afterwards. I doubt you'd be able to easily do all this will R&R  and there is no way to verify that in advance. Many time the backup is no good and you're SOL. Trueimage can verify the image file created that its good if you which so you know. You can create as many imag... Read more

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I have a disk with 2 partictions. Recently my system would not recognise either one of them. However I have got lucky and XP home is able to read from one of these 2 partitioned drives. However when copying some files from this drive I get message - Data error :Cyclic redundancy check. But this is only sometimes and I have been able to copy most of my data off this drive.

My big problem is that the second partition is unaccesible. Xp recognises this drive as as drive G: but it is unable to read it.

Just for info when booting I get a Master File Table error.

Can anyone recomend any software tools to recover my data. Would really really be a huge help.


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Alright, my hard drive had been having some issues as of late. I deal a lot with large files on my computer from school, things like my animation homework, my music, videos me and my friends make (even some pretty cool lookin' light saber fights), the works. The hard drive started making a weird clicking noise and would lose performance some times. I had to restore God knows how many times because it would drop registry files or just stay with a black screen for over an hour. I finally got fed up with it when it lost the System file and couldn't load windows last night so I got a hold of one of my dad's spares, loaded up XP Pro and went to slave the old drive to get the data off of it. the old drive was 120 gigs, but it's showing it only around 30 and will only ask me if i want to format it when I click on it.

Not sure if it helps, but the sequence of events were as follows:
1. Take out old HD
2. Replace with new HD
3. Set old HD to slave, hook everything up.
4. Boot up computer, Format new HD and Install Windows XP
5. Run windows XP, click on D:/ drive and get message asking if i want to format the 30 gig (actually 120 gig) HD.

Was I supposed to wait until after I installed windows to install the Slaved drive or what? what am I missing here? If you have any ideas, please send em my way, I hate to start all over again.

Answer:Slaving a hard drive for data recovery problems

Usually a clicking noise will mean a hardware failure. When it asks you to format the drive that points to a failure of the read/write heads. Running software on it isn't going to work and unless you have a clean room you aren't going to be able to recover the data yourself. Take it to a data recovery professional and they will perform a free diagnostic on the drive. That way you will know just how serious it is. I've had good experiences with a place called CBL data recovery. Good luck. JT.

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I would just like to revisit one of the posts from yesteryear:

Entitled ''Raid 0 Problems and Essential Data Recovery'' I had a major problem with my HD discs after my motherboard blew.

When I replaced my motherboard, due to the bios not being configured to know how my Raid 0 drives operated, I thought I'd lost it all - and so did everyone on these forums and my friends!

BUT after a little use of common sense and hope, I got it all back and I did it all by myself!

Here's the basics:

1 I got a cheap IDE HD disc drive
2 I stuck it into my motherboard as the master drive with my Raid 0 ones as they were in the raid slots (didn't matter which way round!)
3 I installed Windows on the IDE drive
4 I bought some software like Runtime Raid Reconstructor
5 I ran that software
6 It detected the Raid drives (even though windows couldn't)
7 I asked it to perform a configuration test
8 It completed the test and opened my drives!
9 I used an external drive to remove all stored data off the Raid 0 drives
10 I eventually removed the IDE drive and formatted the Raid 0 drives ready for a standard configuration and Windows Install
11 I put all my files back on to the Raid drives from my external
12 JOB DONE!!!!

Now I ain't no tech head right BUT I understood that the concept of openning Raid drives in RAID 0 requires two bits of information:

Block size
Drive priority (ie which is first, second...)

Any Raid ... Read more

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I am working on a friend's hp laptop that had a lot of viruses.  I ran recovery console and it would't save the data so I had to do a clean install.  I ran power data recovery and saved the data.  How can I restore the saved data to the original locations?  Thanks for any help.  Greatly appreciated.

Answer:Had to use data recovery because recovery console wouldn't save data

Where did you save the data and did you test the saved data before doing the clean install?

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Question: Rescue Data Help!

I'm so amazingly pissed off right now, it's beyond thought. So after beating down on my pillow for a good 15 minutes, I come to you folks for some assistance.

This problem all started with a freakin' video card. The smart *****s at nVidia told me I needed to reformat my HDD because of this new video card, even after knowing the card that was ship to be via RMA (or whatever it's called) was possibly damaged (I received the card amidst the remains of the one of the tropical storms in NY). The package was completely wet and the box look like someone bit the first half off.

So against my better judgement, I decided to listen like an utter *****. I saved all my data onto a DVD+RW and before I reformatted, I tested out the disc to make sure they work. Well ... now that I'm fully reformatted and see that the problem has not been corrected (big surprise) I can't seem to access most of my files. The disc(s) itself is in perfect condition -- not a scratch. I just can't seem to, well, copy most of the files and paste them to where they belong.

Is there a program or something that can salvage my files? I've spent years collecting and achieving these files and I would be totally heart broken if this can't be help.

Answer:Rescue Data Help!

Have you reinstalled Windows on your hard drive?
Reformatting your hard drive to fix a video card problem was a very bad idea. Whoever told you to do this has misinformed you. What do you mean by can't access most of the files? Did you manage to copy any of them back to the hard drive?

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Question: Data Rescue

Hey all, I just stopped by to tell you about a product that just saved all my files, mp3's company files and even my wife?s baby pictures! Its called Selkie Rescue Data recovery by a company called Tugboat. This thing was so easy to use its amazing! I just downloaded it, followed the easy instructions and hooked up a laptop from work to the dead computer and bam Selkie did the rest you gotta try this thing!
Not sure if I should or can post their url but search for Selkie Rescue it will come up. Watch the flash file its Great! oh and if you want to see how easy it is to use they have a video you can watch as well.

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I have a system that has nearly filled my 40GB hard disc. I have managed to corrupt the operating bsystem so that the system would not work. As I was going to expand the system by buying a 2nd hard disk I have re-installed the OS (Windows XP) on the new disk, but have a pile of data on the other (old) disk.We all had our own log on, and some of the children had declared a password to login. I can see the data in the directories for the people who have not declared a password, but can not see the directories of those that have declared a password. How can I gain access to these?

Answer:How Do I Rescue Data

Just thinking aloud really. Cut and paste the data which you can see to the new drive. (How big is your new drive, btw.)This will give you space on the old drive.Replace the old drive as Master. Then run the recovery console from the XP CD and run chkdsk at the prompt. Then see if it will boot to the desktop, and if it will, run sfc /scannow.OR

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HI ,
yesterday I've noticed that my XP Sp2 PC
got infected by the ramnit virus ,

i did a scan with
malwarwbytes i have over 1800 infected files
eseet smart online 14200:confused .

while mwb was trying to remove the virus i think it deleted important exe files
i know that my PC is beyond salvaging now cause i keep on getting error messages from various programs; acrobat, office ,...and the virus is still there
i am afraid that the system would crash on me now

my question is how to get my data on a removable disk without infecting the removable and will my data still be infected?
please help ? thanks in advance.

Answer:how to rescue my data?

Ramnit infections have really become quit nasty and dangerous. We could attempt to remove it, and we have had some success in the past, but recently it has become even more trouble to remove. It is really safer to just bite the bullet and do a clean reinstall.

The problem is that the damage caused by this infection really makes a PC unreliable/untrustworthy. PE file infectors like Ramnit, Virut,.... etc can infect all executable files (DLL, EXE, SCR....and many more and also HTML). These infections can open back doors that truly may compromise your computer and your security. These backdoors could allow a remote attacker to access and instruct the infected computer to download and execute more malicious files.

In many cases the infected files (which could number in the thousands) cannot be disinfected properly by your anti-virus or by other scanning tools. Also when disinfection is attempted, the files often become corrupted and the system may become unstable or irrepairable. The longer Ramnit remains on a computer, the more files it may infect and/or corrupt so the degree of infection can vary.

Ramnit is commonly spread via a flash drive (usb, pen, thumb, jump) infection where it copies the Ramnit worm using a random file name. The infection is often contracted by visiting remote, crack and keygen sites. These type of sites are a major source of system infection.

So all the above being said, and please do take serious note of the warnings, I suggest the you just ... Read more

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I was told I might have better success posting here than in the hardware forum.Mod Edit: Previous topic in Internal Hardware, - Hamluis.I have a windows XP computer. It is an AcerPower S220Bios is Phoenix -AwardBIOS version R01-B0SMBIOS version 2.3Motherboard ID is E45MI have 2 Hardrives both of them are 80 GB Barracuda 7200.7A few days ago an employee was unable to to bootup their computer and would get the error "verifying dmi pool data" and would sometimes get update success or not and would display Boot from CD: and give a boot disk failure. I was asked to look into it so I looked into the BIOS setting and it could not detect the hard drive even if I asked it to find it. IDE Primary Master was listed as none and so where the others.I swapped out the drive with an exact same one and it was able to boot up and detect the drive in BIOS and bootup normally. Well there was another problem with unable to detect the local network but that is probably a separate issue.Anyway the drive contains some data that is needed so I decided to turn it into a slave drive so I took out the pin to the old one and made the new hard drive the master.When I tried to bootup it would create the same problem. No hard drive was detected and I would get the "verifying dmi pool data error". Neither drive could be found. No matter which drive was set as slave or master and no matter which way the ... Read more

Answer:Need to rescue data on a bad drive.

Hi AzureDrag0n1,

It looks like you have taken several steps to resolve this issue with no luck. Does the drive spin? A way to tell is if the drive feels like a gyroscope in your hand as you move. If you put your ear to the drive do you hear the spindle motor start and hear the head click when you power the computer on and it tries to do its self test? It should click a couple of times only not keep clicking. The spindle motor should stay running not power down. If it does not, these are signs the drive is not able to self test. Then the circuit board MIGHT be the issue. You would need to find the exact circuit board with the same firmware to shotgun in and see. Depending on how valuable the data is you next option is to send it to a data recovery professional. A DRP will (should) be able to source parts to swap and get the drive working enough to attempt to extract the data. Spinning drive expect to pay $300 and up. Non-spinning expect to pay $600 and up (it might need a trip to the clean room).

If you are not sure if you want to try those suggestions you might want to see if a local family owned computer shop would check to see if the drive spins for you. If it does not spin there are multiple issues that can cause this and were back to a DRP if it is worth it to you.

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See this for how to take ownership of files and folders

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I got a USB pen drive that is detected but not accessible in windows. Where are some cheap places that I can go to or send this drive to in order to retrieve all its data?

Answer:Where Can I Rescue Data From My USB Pen Drive?

Data may be recoverable with software. Can't help you with that as I have never had the need.

Professional data recovery of flash drives and other solid state devices is expensive, even more so than for conventional drives. This is due to their nature and is unlikely to improve in the future.

Flash drives are the least reliable of modern storage media. Add to that the possibility that they may be lost, stolen, or physically damaged. These devices are not sufficiently reliable for primary storage of important files and should be used primarily as a transport media. All files of any importance should have at least one backup copy, two or backup copies for files of particular importance. Data recovery after an incident cannot be relied on.

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Recently my hd was clicking and got missing os at boot. Replaced the hd everything fine now. Is there any way to retrieve data from the old hd
assuming the disk itself isn't damaged? I am assuming a caddy is useless at this point .Can you take out the disc and put in a similar hd that works? or forget about it. Lucky the most important stuff was backed up but there were some recent files I would like to have. Dumb question how do you cap the title?

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HiMy old pc has died, mobo kaputt I think.I'm going to build a new one but have slight problem, how to save the data on the old HDD?I assume when I have rebuilt the pc and put in the old HDD and install fresh copy of winxp pro, this will erase the data? Its been a copuple of years since I have put an OS on to a machine so can't remember if there are options to not erase the data.I do have another pc which is up and running, is there a way to hook up the old HDD to that machine and transfer the files?

Answer:Best way to rescue data from dead pc?

Yes you can just connect the hard drive as a slave and drag and drop or cut and paste the files you want. However that is only good for the DATA the programs create you may find it differcult if not impossible to move the actual programs from one drive to another. You could connect up the old hard drive as the master, do a repair of windows, install the motherboard drivers and use the hard drive in the new PC as a slave, that would here

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I have a external HDD, which probably have some viruses. because:
I had virus on my PC, no antivirus could see it and tried quiet a lot, and chose fro the bests,but my PC always froze, im having two HDDS in my computer and if i removed on formatted the first reinstalled windows it was good when i connected the second it started freezing so im 100% sure i had virus.
So started windows safe mode, and backed up some very important files, mainly school documents and projects to external HDD in safe mode,

Now i need some of the files back, what should i do? If i boot up the Linux or BSD and copy here the important files back and then format the hard-drive would it help?


Answer:Rescue data from virus HDD

This might actually be a hardware fault (your second drive failing maybe...).

From your explanation I understand you think your 2d HDD is infected right ? If your second drive only contains data, and no executables then it should be safe assuming you have autoplay off at least on this drive. The same is true for your external HDD. If your main drive (where the OS is installed) is infected then the safest solution is to wipe it (and probably get rid of the mbr with partitioning tools).

Anyway I would recommend using a live cd. Some knoppix based ones are made especially for this task, and they contain partition/av tools.

- Disconnect your external HDD (to avoid wiping it by mistake).
- Boot from the live cd.
- Launch GParted and delete all partitions on both HDDs
- Follow this thread to clean the MBR on each one : I want to delete the Boot Sector (Page 1) ? Live Media ? GParted forum
- Reconnect your external HDD.
- Scan it with any AVs included on the live-cd if you want (not really necessary but you might as well do it)
- Disconnect your external HDD (important)
- Reinstall/Restore your OS (I assume you have the discs or an image) on HDD1 and boot from it.
- Once the OS is reinstalled, Disable Autoplay on all drives (this is a useful feature but very bad for security).
- Disable all macros in word/excel (highest security level in each one) and disable javascript in adobe reader (or only use a lightweight pdf reader like sumatraPDF)
- Only then can you reco... Read more

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I got a USB pen drive that is detected but not accessible in windows. Where are some cheap places that I can go to or send this drive to in order to retrieve all its data?

Answer:Where Can I Rescue Data From My USB Pen Drive?

Data may be recoverable with software. Can't help you with that as I have never had the need.

Professional data recovery of flash drives and other solid state devices is expensive, even more so than for conventional drives. This is due to their nature and is unlikely to improve in the future.

Flash drives are the least reliable of modern storage media. Add to that the possibility that they may be lost, stolen, or physically damaged. These devices are not sufficiently reliable for primary storage of important files and should be used primarily as a transport media. All files of any importance should have at least one backup copy, two or backup copies for files of particular importance. Data recovery after an incident cannot be relied on.

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Can anyone tell me how to start the Rescue Data Vaio Recovery Center for a VAIO laptop? My OS has corrupt files and I cannot start it and before I reinstall the OS I want to recover some of my files. thanks.

Answer:Rescue Data for VAIO tutorial

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try booting the computer up into safemode by restarting the pc and tapping the F8 key until a menu appears with boot options. Choose safemode then press enter. a bunch of text will scroll on the screen, which is normal, then press yes at the popup box to goto safemode and login as administrator if available. once the computer is started in safemode try to access and copy the files you want to another part of the hard drive such as just the main C: drive so you can access them with your regular account once started up in normal mode. If you still get the same error when trying to access the files even in safemode then goto this site and read the instructions on how to take ownership of the files.

good luck

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I have a T61p running Vista Ultimate.  My hard drive failed and I am trying to recover from my files backed up with Rescue and Recovery.  I have a clean new hard drive so I have to boot from the backup drive holding the rescue information.  The recovery starts but after about 10% completed I get an error message saying "There is insufficient disk space to complete the restore.  The (C partition may have files that were partially restored or not restored at all.  You must increase the size of this partition to complete this procedure."  I first used an identical 500 GB drive to the one that failed and then tried to restore to a 750 GB drive.  Same error comes up.  Any suggestions would be appreciated.

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I have deleted one of my computer partitions by chance and all remained pictures and videos are lost now. But, I have spent a really long time to connect these interesting photos and videos. I don’t want to do that again. Please, help me rescue all these deleted data back with success! Thanks in advance!

Answer:How to rescue deleted partition data?

You could try Easeus partition manager free, it has a partition recovery wizard included CLICK HERE
Remember to read carefully when installing, use custom install if available and untick items you do not want. These days most free programs come with add ons that are not wanted.

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I received an error during starting of my laptop that said the master file on the c drive was contaminated or something similar and that Windows was unable to repair it.

I contacted Sony Support since it is a Sony VAIO and they erringly referred me to a service that wanted to charge me over $500.00 for retrieval of the data from the c drive when the operating system has a program for data rescue to an external drive, which I have.

I have tried to run the program several times and it keeps stopping on the same file, which may be the file that has contaminated my c drive.

I remember from years ago in the early years of personal computers that it during data recovery and rescue, there were eventually standardized function key/function key combinations that allowed the options to skip or delete files during this process depending on the users preference to attempt later to repair damaged files or contaminated files or simply remove them from the c drive.

Standard practice was to attempt this in resolving c drive problems before complete restoring of the operating system - which is was Sony Techs erringly recommended.

It has been 20 to 25 years since I have needed to do this and do not trust my memory after so long and with not much experience since then.

Can someone forward the information as to the function key/function key combinations, i.e., control or shift f( ) for these options so I can save the files
I added on since my last saving of files to my exter... Read more

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I got my Thinkpad X41 about 5 years ago in China. And last month I come here US for college. But recently, it was accidentally dropped to floor. When I restarted it and I found it was broken-couldn't find system and I can heard its hard drive's sound of "Ka---Ka---..." Obviously, its hard drive was broken. After that I've been to BestBuy and some other places to ask for repair, but they tried but they all couldn't read the data. The hard drive was produced by Hitachi, and it was 40GB.
There is very very very very important data in the drive. I'm so worried.
All I want now is to rescue the data of the drive!
Could someone please tell me what I should do or tell me any places which can do it or tell me how can I contact the IBM/Lenovo's service.
I'm in University Park, PA 16803
My email is 
Thank yall.
Moderator edit: Masked member's email address to prevent it from being scooped up by the SPAM crawlers.

Answer:My X41 from China to US. It's broken now. I'm seriously need to rescue data in it!

Lenovo and IBM don't offer data recovery services, you would have find an aftermarket company to do it. You can google the term data recovery services. It should be around 300 to 1000 USD, depending on how they charge for the recovery service.

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I have a 40gb western digital IDE hard drive that I need data from but am proving rubbish at getting it set up in a PC.

I wonder for speed if this would help - use a USB 2.0 to IDE & SATA Cable connected to my PC. Something such as this:


If I connect the drive up to my PC or laptop can I simply access it as another drive and pull off the files I need or is this too simplistic a view? Thoughts and tips welcomed.

Answer:Can this rescue data from an IDE hard drive?

That is a great (and often used) approach to try recover data from a questionable drive . A couple tips:
1. If the data is very important to you suggest the FIRST thing you do before attempting any recovery is a sector-by-sector copy of the the drive using Acronis True Image or Norton Ghost (personally, i like Acronis)
2. This way not matter what happens during recovery attempts you can always restore the disk image to current state
3. You might want to then run
=> chkdsk just to check/report if any disk errors (but not fix/change anything)
=> chkdsk /r which both checks for errors (including bad sectors) and fixes errors (including bad sectors)

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Hi all,
Im hoping you can help.

My laptop died but the HDD was okay. I've taken the laptop HDD out, bought an USB/caddy for it and attached it to another laptop as an external drive.

The trouble is the new machine sees the external drive, but all its seeing is system reserved and the reserved part of the HDD is tiny. So its not the total drive size and defintley not the data I need to rescue.

How would I see the whole drive and access the data? Like a fool I havent backed up and its got all our new baby photos.

I'd be really greatfull if someone could help and give me some advice. Im not sure if its related but we did have Acronis running on the dead machine? Is that responsible for the partion perhaps?

Thanks in anticipation of any help

Answer:Trying to rescue data, but getting system restored


By booting with this linux distribution, you should be able to access the entire drive.

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Hello all. I really hope someone can help.My laptop died recently and I'm trying to retrieve the data from the laptop's hard drive. I bought a USB hard drive enclosure to connect the laptop hard drive to my desktop PC. Removed the laptop HD, put it in the enclosure, all works fine, and I see the laptop HD as a USB drive on my desktop PC. But...when I try to open the My Documents folder from the laptop HD it says access is not allowed becuse it's protected. On the laptop (running XP Home) when it was working, we did have two password protected user accounts, so I'm assuming it's the user account password.Does anyone know how it's possible to get in and get my old files now that it's not allowing me in because its security is so good..? I'm getting really desperate!Many thanks.

Answer:Rescue data from laptop HD with USB HD enclosure

it may work - try setting up a user account with the name of that used on the laptop.

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I have many backup points on my laptop, several were made 2 years ago. How do I delete those obsolete outdated system backup restore points?  thanks.


Go to Solution.

Answer:How to delete Rescue and Restore back up data?

go into rescue and recovery under start, program, thinkvantage. Then click on advance tab, and select detele backup, start from the smallest to the largest. 

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The monitor on my old PC is dead. The Hard Drive works fine, no question about it. For a time the thing worked fine with a monitor plugged into the adapter on the back of the machine, but the settings some how got screwed up in Windows and now I can't reconfigure the display to handle a slave or secondary monitor again.
I would really like to recover the hard disk. Is there an adapter that would allow me to plug the drive into another PC, and access the data?
Any advice would be welcome. Thank you!

Answer:How to rescue data from a Dell E1705 with no monitor

There are a number ways to approach it.
A USB enclosure for a 2.5 drive
A USB docking station
A USB adapter for both IDE and SATA 2.5 and 3.5
Attach any of the above to another computer.

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Hi all, I have two hard disks in my windows box.

The disk with the windows OS is perfectly fine and boots normally.

The second disk is a 1TB Seagate SATA disk where I store personal files. I have about 160 gigs of files on it. This is the disk that has issues.

If I boot to windows with the second drive connected windows either doesn't boot or boots but runs extremely slowly and just doesn't respond.

If I disonnect the second drive with my personal files on then Windows boots normally and works fine which indicates the hard drive with windows on it is normal.

I used a Linux live cd to see if the failing second disk is there and its size to validate if there are any files on it.

In Linux on the live CD I can see the disk size and that 160 gigs is used so my files are there.

When I try to mount the disk in linx I get the following errors -


Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory.
I can boot to windows with the disk connected to try this so I used the windows install CD and access recovery tools but it does not seem to reconize the disk is there as when I run

checkdsk /f
It tells me the disk is write protected, which I ... Read more

Answer:Hard Drive Dying How To Rescue Data

Boot into Windows with the drive connected, right click on the drive and select properties, then go to the tools tab and click "Check now" in the error-checking block.

Also, the command isn't "checkdsk", it's "chkdsk". If you have two drives, and the one you want to check is the F drive, then the syntax is "chkdsk f:". I use the following flags: f (for fixing problems) and r (for recovering data): "chkdsk f: /f /r".

The best way to get the data off the drive is to get a removable USB drive and copy the files from the problem drive to the USB drive.

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Hi Friends,
I'm new to this forum. A few days back, I was installing updates of Flash Player when my system hanged and when I tried to reboot, it 'Bluescreened' displaying the error message and blocked me from accessing Windows environment altogether, not even from Safe Mode or Command Prompt. It did not let me with no option but to use Access IBM, as I never made any Backup files, I wanted to save all my Data Files on an external Disk Drive before restoring my system to Factory Content. But Rescue Files option in 'Restore and Recovery' isn't showing any of my saved Folders in C: drive, infact it is not even showing 'My Documents and Settings' folder. As all my extremely important data is stored in my HDD, without any backup, I'm set to lose everything. Kindly suggest is there any other option which could retrieve my data?
Thanks to all, I will appreciate your support greatly.
IBM Thinkpad: R50e / Win XP (Pro) / 512 RAM / 60GB HDD

Note from Moderator:  Please don't post the same message in multiple boards/threads as it splinters the discussion.  Duplicate(s) removed.
 Message Edited by nonny on 05-11-2008 10:08 AM

Answer:Data Not Retrieved from Rescue Files in Access IBM

I just posted a solution to this problem here: Hope it works for you!

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Kaspersky Rescue Disk 10 allows performing the following actions:
? Configure objects scan settings:
o change security level
o change actions to be performed on detected objects
o create a scan scope
o change types of objects to be scanned
o limit scan time
o configure scan of compound files
o change a scan method
o set default settings

? Configure databases update settings:
o select an update source
o specify proxy-server settings
o specify regional settings
o roll back to previous databases

? Configure additional settings:
o select detection of specific threat types
o create a trusted zone
o configure notifications settings
o specify time of storing reports
o specify time of storing Quarantine and Backup objects

? Create a report on scan and update tasks.
? View statistics about applican?s functioning.

Supported OS: Windows XP, Server 2003, Vista, Server 2008, Windows 7, Server 2012, Windows 8/8.1 (32-bit, 64-bit).

Kaspersky Rescue Disk 10

Answer:Kaspersky Rescue Disk data 2015.08.30

I would also add this interesting link: Kaspersky WindowsUnlocker to fight ransomware

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My hard rive is making whining sounds and the computer is unable to boot up.

With the side cover of the case off, I can hear the hard drive rev up and then it suddenly lowers rpm, it may rev up again or it might not, it will attempt to start if I do a soft or hard boot.... but, either way, the computer is unable to fully boot up.
Is there any means I can use to extract info from the drive?

Answer:How to rescue data from a drive that is having start up issues

First - STOP USING THE DRIVE!!! If it is close to completely dying -from your description it sounds like it's almost dead- it may die while you're messing with it. If you have an extra hard drive laying around, install it and load Windows to it, then connect the dying drive as a secondary/slave drive and try to access and copy your data off of it. If you don't have an extra drive, download and create a UBCD4Win (or Ultimate Boot CD For Windows). It's a CD that when booted to, it runs like Windows but is entirely independent of your hard drive, allowing you more-or-less unrestricted access to your data. If the tower has 2 CD drives, and one is a burner, boot to the non-burning drive using the UBCD4Win and you can burn your data to CD/DVD. If you don't have 2 CD/DVD drives, then you'll need a 2nd hard drive (either internal or USB external) or a flash drive, and you'd plug 'em in before booting to the UBCD4Win. Basically, we need a 'remote' or 'separate' environment that doesn't rely on the dying drive. If needed, you could buy an external enclosure (like this one - it handles both IDE and SATA type hard drives - if you're not sure which type of drive you have, it handles both interfaces) and then build the dying HD into it, then plug it into a USB port on a functional PC.... there's several options and methods, and they depend on what resources you have on hand (a 2nd PC, a PC with two optical drive wit... Read more

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Hi, please help...

My 3 month old Buffalo external hard drive has developed some serious issues- On running PC Inspector I get the following message

"Error no.27
drv: 129 Lba:0 Blocks:2"

Every time I click "Ignore" the Lba value goes up by one.

I have tried freezing it, but no joy. Any ideas ?


Answer:How to Rescue Data from External Hard Dive

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Hi, I have a Y570 Laptop with the rapid drive technology.Unfortunately, the PC tried automatically to upgrade from Windows 7 to 10 and "destroied" my SSD & HDD during the process.It shows now only "no bootable device".I plugged the HDD to my another PC but I couldn't access anymore to the C & D drives. I already read this thread and it seems there is no effective way to solve this problem... Is it really impossible to get my data back?Does anybody have any idea?

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I have 2 pcs (an old IBM Aptiva with W95) and a newer generic PIII with Windows XP Home). The IBM Aptiva has blown its power supply. I want to rescue the data on it's 3.2 gig WD HD. It is currently jumpered as a single/master. I'm sure it would be fine with another power supply but since that is not an option, and all I want is to recover data like files and pics, can I rejumper it as a slave and put it in the newer computer and access the data?. Is there another way to access my old data?

Answer:Rescue data from W95 hard disk to an XP system

Putting in as another drive in XP is the easiest way to get things off it. XP will handle the FAT file system just fine and you can drag and drop,

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