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cursor / mouse hops horizontally across screen to the right - erratic w/ trackpoint enabled

Question: cursor / mouse hops horizontally across screen to the right - erratic w/ trackpoint enabled

I just rebuilt a R40 for a friend using an XP Professional SP3 CD.Once I had XP installed and the security updates loaded I installed the Lenovo System Update and got the drivers installed through that method. It installed the current version of the UltraNav driver V14.0.18.0, but something screwy is going on. Sometimes during boot up the cursor will start hopping horizontally to the right edge of the screen.Trying to "force" it back doesn't work well as it keeps trying to "hop" off the right side of the screen.Also the UltraNav icon does not always show up on the taskbar even though I have it turned on. It does this (but not all of the time) either with or without a USB mouse installed. Just now it was behaving properly and I was using the USB mouse to change settings within the UltraNav control panel. I changed one of the settings and the cursor went into "stupid" mode right away and hopped off the right side of the screen. I now have it set so that the touchpad IS enabled and the trackpoint is DISabled.If I check the box to enable the trackpont the cursor immediately starts to hop off the right side of the screen and can not be controlled. I have to use the keyboard to turn off the trackpoint function and regain cursor control. Have I got bad hardware here or .... driver issues....Again the cursor "hops" off the screen in about 1/2" increments and is not drifting "smoothly" off-screen.... Thanks for any help!Jim

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Preferred Solution: cursor / mouse hops horizontally across screen to the right - erratic w/ trackpoint enabled

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: cursor / mouse hops horizontally across screen to the right - erratic w/ trackpoint enabled

Hi Jim,I suggest downloading and booting from a Live CD of any linux distro, if the curser also hops in linux then it definitely would be hardware issue.I also recommend running lenovo PC Doctor's diagnostic test on the keyboard.Hope it helps.





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I have a new (45 days old) P51S with a 4K screen running Windows 10. The cursor drifts around the screen usually towards the bottom left when the TrackPoint is enabled.  However, it only seems to happen when the NVdia GPU is enabled and I am running an application that uses it. Its very interrmittent however, and it seems to occur when the machine warms up, but I cant be sure. If I disable the TrackPoint, the problem goes away. All drives are up to date. Help.

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I have a new P51s with a 4K screen running Windows 10. The cursor drifts around the screen usually towards the bottom left when the TrackPoint is enabled but only when running an app which uses the GPU.  The TrackPad also stops working. As soon as I quit the app using the GPU, the cursor drift stops and the TrackPoint starts working. Happens with any app using the GPU.  If I disable the TrackPoint, the problem does not happen. BIOS and all drivers are up to date. Anyone else seeing this?  

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I have a problem that is very inconvenient with a T470 that I just purchased. I like to use an external keyboard and mouse when at home or in the office.  I've been doing this for at least 3 previous models of Thinkpad.  I hookup wither a Logitech Unifying technology mouse/keyboard or a bluetooth mouse/keyboard. In the past all this does is allow for a second mouse and keyboard and the ones built into the laptop remain active. With this new T470, the Trackpoint stops working on the laptop (the keyboard keeps working) when I have an external mouse active. This is very inconvenient because I sometimes want to use my laptop elsewhere in the office or home and if I don't remember to turn off the external mouse, I have to walk back to mouse and turn it off. Is there a fix for this?

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Hello!

Ok....Windows 7 Ultimate....mouse cursor goes where it wants to when started normally.

I have tried everything from several different mice (meeces!) including one with an old trackball and ones that are either wired or wireless.

Sometimes if I just leave it alone for a bit it will come back to normal for a brief period of time but then will start malfunctioning again.

It almost seems like it is actually a physical problem as sometimes I can tip my old d620 and the cursor will slide back down into the screen. Also, SOMETIMES when I touch the bottom right of the screen the cursor works properly for a few seconds....same with the area directly under where your left hand would rest.....but these are VERY temporary fixes to what is a long term and frustrating issue.

No virus comes up during a check so................please help

Answer:Erratic Mouse Cursor

Are you in the habit of using the computer with music in the background?
Does the mouse behave if you turn the music off?
If so, turn off any 'Alternative input' methods or Speech recognition options in

Control Panel > All Control Panel Items >Speech recognition
or
Control Panel > Appearance & Personalisation > Ease of Access Center

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System:Lenovo 3000 N200 0769-A77Windows XP Service Pack 3Drivers are from Lenovo, and all up to date.Problem:Mouse cursor is behaving erratic at some point. For example, in Graphic Properties -> Information -> Support window there is a couple of links. When I hover my mouse over those links, cursor just "jumps". In fact, it is very hard to click on one link. Also, in CATIA (CAD\CAM\CAE software) when I hover my mouse over some icons on a toolbar it also "jumps". It is very hard to click on any of icons. In normal usage (other then those two windows\programs mentioned above) cursor is normal, for now...Also, when I boot to Safe Mode the cursor is normal. After some time I realized that my graphics card driver is causing these anomalities. The mouse cursor is behaving normal when I uninstall graphics card driver.I am using Intel x3100.Can someone please help me to get rid of this annoying problem.

Answer:Mouse cursor behaves erratic

Let me ask a question from another point of view...Can anyone, please, who has same hardware post a message and write if he is experiencing the same problems. If not, what operating system are you using and what drivers.Also, I want to add one more problem. When I go to Graphics Properties -> Display Settings -> Power Settings, all controls on the window are disabled. So, I must be on a battery if I want to change something. The problem is that I AM ON A BATTERY!So, once again, please, someone post a message and tell me if you are experiencing the problems mentioned above and if not, what operating system, which service pack (if one) and what drivers.Thanks in advance.

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I am having major problems with the mouse.

The cursor's movement is erratic when using the mouse and it is almost impossible to get it to move where it needs to go. It appears as if the mouse and cursor are fighting eash other. The cursor mainly wants to go on to the left ahnd side of the screen which makes it difficult to do almost anything .

I am running XP and have tried a number of different mice - including P/S 2 and USB. I have reformatted the hard drive - rather drastic I know but wasn't sure it was an XP problem. I have run virus scans with Kaspersky 7.0 - and found nothing.

This is making the computer almost unusable so I would welocme any suggestion
 

Answer:Erratic cursor movement and little mouse control

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I am having major problems with the mouse.

The cursor's movement is erratic when using the mouse and it is almost impossible to get it to move where it needs to go. It appears as if the mouse and cursor are fighting eash other. The cursor mainly wants to go on to the left ahnd side of the screen which makes it difficult to do almost anything .

I am running XP and have tried a number of different mice - including P/S 2 and USB. I have reformatted the hard drive - rather drastic I know but wasn't sure it was an XP problem. I have run virus scans with Kaspersky 7.0 - and found nothing.

This is making the computer almost unusable so I would welocme any suggestions.

Thanks in hope

Lostockkid
 

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So I updated my T520 to Windows 10. Ever since then when I use the trackpoint the mouse sometimes turns into this ugly thing. It might have something to when I rest my hand on the trackpad and use the trackpoint. Picture here The driver for Synaptics Pointing Device is 19.0.17.2.Not sure what UltraNav version of software I am running since I cant seem to find the version number anywhere. Please tell me how to disable this ugly thing.  













Solved!

Go to Solution.

Answer:T520 - Mysterious ugly mouse cursor (Trackpoint?)

 Identified!  The thing is called ChiralMotion, and it is located under One finger scrolling in the properties for the Touchpad. I disabled one finger rolling and now I have no issues, I either scroll via two fingers or while using the trackpoint. 

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I've been tasked with resolving an issue that an IT department has been diagnosing at a customer location for several weeks now to no avail. Since this has been an on-going issue for so long, I will try to include everything I'm aware of. If I leave things out I'll add them as they come to me. The issue seems to be isolated to this single environment as we have near identical configurations, including hardware & software, in several locations (120~) across the US. As seen in the video (linked below) this issue occurs even before logging into the OS, so it seems to be service level?

I have remote access via LogMeIn to the server at this location, then I use VNC to connect to the workstation. This happens sporadically, and we're unable to replicate it at-will.

Here is a video I recorded with my iPhone; http://files.snapfizzle.com/vid/erratic-mouse.mov
7z @ http://files.snapfizzle.com/vid/erratic-mouse.7z ( www.7-zip.org)

This computer is a Dell Optiplex 745 and serves as a POS station for our proprietary POS software.

Hardware we've replaced thus far;
-Computer (mini-tower)
-ELO touchscreen
-USB keyboard & mouse (also tried PS/2)
-Peripherals; receipt printer & cable (parallel), RS-232 IR dongle, USB magnetic card reader

Software solutions attempted;
-Disable mouse in DevMan (device manager)
-Unplug mouse & keyboard (ran without for a week)
-Disable touchscreen driver in DevMan
-Uninstall ELO touchscreen driver (ran without for a week)
-Refl... Read more

Answer:Dell 745 + WinXPSP3 Erratic Cursor/Mouse, not hardware??

Match the Hosts files with other computers on the network at the same location. Any interesting sites, should be removed from the Hosts file and saved. Your video links that you posted don't work. What other hardware or software differences are there in other machines on the network? Try and match them to one another. To find out what could be causing it.

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I currently have a dual boot setup with Windows 7 Pro 64 and XUbuntu 64 bit XFCE desktop. On random occasions, the mouse pointer will begin to float and or will not stay positioned on the spot selected.  This occurs with or without an external mouse attached.  The track pointer will not control the mouse and neither the left nor right keys just below the keyboard function.  The drifting will stop sometimes when the center key at the bottom of the keyboard is pressed. The touchpad and its keys seem to work correctly.  I have turned off both of these in the BIOS and have not had any problems.  It seems to me that the problem may be with the keyboard. Any body have any experience with this sort of problem?  

Answer:How can I correct Unstable, erratic mouse cursor movement

Hi
 
Thanks for your post
 
To  help you further on this issue please share more details
 
1. erratic mouse cursor movement  is happening  in win 7 or ubuntu
2.  please share the touchpad driver version   &  bios version
 
Cheers!!!

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I've been tasked with resolving an issue that an IT department has been diagnosing at a customer location for several weeks now to no avail. Since this has been an on-going issue for so long, I will try to include everything I'm aware of. If I leave things out I'll add them as they come to me. The issue seems to be isolated to this single environment as we have near identical configurations, including hardware & software, in several locations (120~) across the US. As seen in the video (linked below) this issue occurs even before logging into the OS, so it seems to be service level?I have remote access via LogMeIn to the server at this location, then I use VNC to connect to the workstation. This happens sporadically, and we're unable to replicate it at-will.Here is a video I recorded with my iPhone; http://files.snapfizzle.com/vid/erratic-cursor.mov7z @ http://files.snapfizzle.com/vid/erratic-cursor.7z (www.7-zip.org)This computer is a Dell Optiplex 745 and serves as a POS station for our proprietary POS software.Hardware we've replaced thus far;-Computer (mini-tower)-ELO touchscreen-USB keyboard & mouse (also tried PS/2)-Peripherals; receipt printer & cable (parallel), RS-232 IR dongle, USB magnetic card readerSoftware solutions attempted;-Disable mouse in DevMan (device manager)-Unplug mouse & keyboard (ran without for a week)-Disable touchscreen driver in DevMan-Uninstall ELO touchscreen driver (ran without for a week)-Reflash current Del... Read more

Answer:Dell 745 + WinXPSP3 Erratic Cursor/Mouse, not hardware??

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/412846 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the low... Read more

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I've been tasked with resolving an issue that an IT department has been diagnosing at a customer location for several weeks now to no avail. Since this has been an on-going issue for so long, I will try to include everything I'm aware of. If I leave things out I'll add them as they come to me. The issue seems to be isolated to this single environment as we have near identical configurations, including hardware & software, in several locations (120~) across the US. As seen in the video (linked below) this issue occurs even before logging into the OS, so it seems to be service level?

I have remote access via LogMeIn to the server at this location, then I use VNC to connect to the workstation. This happens sporadically, and we're unable to replicate it at-will.

Here is a video I recorded with my iPhone; http://files.snapfizzle.com/vid/erratic-cursor.mov
7z @ http://files.snapfizzle.com/vid/erratic-cursor.7z (www.7-zip.org)

This computer is a Dell Optiplex 745 and serves as a POS station for our proprietary POS software.

Hardware we've replaced thus far;
-Computer (mini-tower)
-ELO touchscreen
-USB keyboard & mouse (also tried PS/2)
-Peripherals; receipt printer & cable (parallel), RS-232 IR dongle, USB magnetic card reader

Software solutions attempted;
-Disable mouse in DevMan (device manager)
-Unplug mouse & keyboard (ran without for a week)
-Disable touchscreen driver in DevMan
-Uninstall ELO touchscreen driver (ran without for a ... Read more

More replies
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Hi all, I pretty much always use my Trackpoint to scroll (with the middle button). But several sites I visit see horizontal scrolls as triggers to change page. So, I'll be reading a page, scrolling down via the Trackpoint -- and at some point I'll have deviated enough from vertical to trigger the horizontal behavior -- and I'll then be shuttled off to a page I don't mean to be on. Is there any way to configure the Trackpoint scroll to ONLY scroll vertically? If not, is there perhaps a way to get Google Chrome to stop listening to the horizontal scroll? Thanks, it's actually quite a PITA for some sites I visit.

Answer:Is it possible to prevent the Trackpoint from scrolling horizontally?

This happens to me all the time on DeviantArt >.>Never figured out a solution for it. One might be able to write a Greasemonkey script to disable that behavior though.

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I have a new X300 with a clean install of Windows XP (SP3) and all of the latest drivers from the Lenovo website.  Whenever I click any of the three TrackPoint buttons, the TrackPad is not able move the mouse cursor for about 2 seconds.  During this time, I can still move the cursor with the TrackPoint.  I did not experience this behavior with my previous laptop, which was a ThinkPad T42 running Windows XP (SP2).Thanks for any suggestions!

Answer:X300: TrackPad will not move mouse cursor for several seconds after clicking any TrackPoint button

Could anybody running Windows XP on an X300 please at least confirm or deny that they see similar behavior?Thanks!

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Greetings, For the last 6 months, I've noticed that my cursor would not react to my directions, and wanted to pull up to the top right hand corner of the screen. Simultaneously the screen would flicker a bit, and when I would try to move the cursor to shutdown the computer, the desktop icons would also flicker when the cursor would roll over them.  This would occur randomly after my laptop would be on for about an hour or within the first 20 minutes of being turned on. The only way to get it to stop would be to hold the power button down until the laptop shut itself off.  I would turn it back on and all would be okay.  And this erratic behavior would only happen about a third of the time that I use it.  From 6 months ago, it seems to be happening more frequently.  I know that if I could conduct a system restore  procedure to an earlier time, it might solve the issue? Problem there is my restore only goes back to three months ago.   The other problem is I purchased this computer with a Windows 7 OS.  I then switched to a Windows 10 OS when it became available to the public.  I unfortunately never backed up my laptop after I switched to Windows 10.   As well, I deleted a few programs from my start up list hoping that it would help with a faster start up. My mistake was not noting what programs they were. So, my gues... Read more

Answer:Erratic behavior of cursor and screen.

Hi, Before performing any other recovery thingy. Try to check if you have the right drivers for your computer. Erratic mouse behaviour is fixed most of the time by going to hp support and download the driver for your mouse. I believe its synaptics. If that didnt fix the problem then update the BIOS version of your computer. Regards





"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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I have a Windows 7 multi-touch device and every time i touch the screen i get a mouse graphic. Its really annoying
because it has a tendency to get in the way when i am tapping around with my fingers on the screen. can i remove and have only cursor arrow without mouse. i know there is a option but i need only cursor arrow. is it possible with any registry edit option.

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Good day,

This is my first, and hopefully last, thread on these forums as I've been experiencing a repeating problem over the last few days. After turning on my PC (Custom-built: Windows 7 Home Premium 64-bit; AMD Phenom(tm) II X6 1100T Processor (6 CPUs) ~3.3 GHz; 8192MB RAM), Windows will proceed as normal up until the "Welcome"-screen. After this screen, instead of my desktop, I'm left with nothing but a working cursor on a black screen. Keyboard, Ctrl+Alt+Delete/Ctrl+Shift+ESC and clicking with the mouse are all useless at this point.

So far I've been able to restore functionality by doing a hard reboot into Safe Mode and using the system restore tool to a previous restore point each time. I've tried using the "low resolution" and "last known working configuration" options in the boot menu on startup, but these gave me the same results as a normal boot. I've held off trying many other things recommended on the internet considering my limited knowledge and understanding of this subject, as it is almost never a good thing to simply experiment with these kinds of things.

I've downloaded the trial version of Malwarebytes and used it to scan my pc thoroughly. It came up with several infections by what seems to be a trojan. The so-called "Vendor" is called "Trojan.Agent", and these infections seem to occur in mostly randomly-named maps in the Temp files (e.g. temp\<random>\plugin.dll) and more specifically this... Read more

Answer:Black screen with cursor enabled on startup (Windows 7)

At the cost of moving this thread upwards, I'd like to add to my previous post that Malwarebytes found a Trojan.Agent file in the registry. The malicious software found by Malwarebytes is described below, and a screenshot of the scan results is attached to this post.

Vendor; Category; Item
Trojan.Agent; File; C:\ProgramData\Windows\msseedir.dll
Trojan.Agent; Registry Key; HKCR\CLSID\{312BFDCE-A901-4203-B4F2-ADCB957D1887}

Sincerely,

Tom

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Hope someone can help and this is in the right place, please move it if not - but in words of one syllable please for a computer idiot if possible.

Last few weeks my mouse (MS wireless 1000) has acted strangely in that sometimes, if I scroll down then the screen will shoot upwards again so I have to scroll down again but sometimes works fine and it's driving me mad! Not sure if it is a mouse problem or something else. Computer says it's working correctly. Also makes no difference if I change to new batteries. Some help would be very much appreciated; thank you.
So glad I've found this forum, I've missed the ComputerActive one since it shut down!

Sorry, Zoostorm W 7, Home Premium x 64.

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Hope someone can help and this is in the right place, please move it if not - but in words of one syllable please for a computer idiot if possible.

Last few weeks my mouse (MS wireless 1000) has acted strangely in that sometimes, if I scroll down then the screen will shoot upwards again so I have to scroll down again but sometimes works fine and it's driving me mad! Not sure if it is a mouse problem or something else. Computer says it's working correctly. Also makes no difference if I change to new batteries. Some help would be very much appreciated; thank you.
So glad I've found this forum, I've missed the ComputerActive one since it shut down!

Sorry, Zoostorm W 7, Home Premium x 64.

Answer:Erratic Mouse/Screen Behaviour.

I think that your scroll wheel encoder has a fail. Did you dropped any liquid over the mouse?
I would try any other mouse with scroll wheel (wired or wireless).

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Hi - I buy Lenovos because of their trackpoint.  My most recent Lenovo is an X1 Carbon.  I was much surprised to note that the X1 appears to be the first ThinkPad that will no longer allow me to turn off the touchpad from the Mouse Settings.  Never mind - I disabled it for good in the BIOS.  (I would like to have the Mouse Settings back because I occasionally allow touchpad users on my laptop and they simply cannot cope.) Anyway, from day #1 of ownership of this laptop, I noticed some very odd behaviour of the trackpoint:  It simply "wanders off".  It likes the left margin a lot, and the top left corner still more.  It is possible to force the cursor out of this position (by pushing hard against the trackpoint) but as soon as I let go of the trackpoint again, it wanders back. Thing is, the problem will go away after a while.  "a while" may be anything between 10 and 60 secs.  I thought it might be a h/w bug - the trackpoint perhaps being "stuck" and needing to relax - but it occurs so often that I am more inclined to thing it is a driver bug. I believe to be on the latest driver 19.3.4.99 so consider this post as a heads-up - something is still not quite right here. PS:  I am not a geat fan of reboots.  So I have disabled Updates on my Win10Pro.  I was most recently forced into a reboot (first time in 3 months or so) because whenever I clicked the middle mouse button, my screen would turn off.&nbs... Read more

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I received the Envy for Christmas and it started right out of the box.  I don't see the HID Compliant Touchscreen driver mentioned above, so can't delete that.. any other suggestions.  It doesn't seem support has been helpful for those that have called.  I hope they release a patch for this at some point.  I have to 2 "orbs" in the upper and lower right corners of the screen.  Then there is a flashing one that overlaps the lower right "orb." Sometimes my cursor will lock on one of the orbs/circles. Everything else about the Envy I adore, but these circles are annoying.  :/

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Acer Aspire Lap top: Built in mouse is veryerratic and is constantly jumping all overthe screen,set the mouse to slowest possiblesetting on control panel hard ware,Mousesettings no improvement how cane I get astable performance.This happens esp.when one is composing amessage or some text.PrakashKarra

Answer:Erratic mouse too sensitive Jumping all over the screen

Try re-installing the touchpad driver. You can download it from the Acer website which is appropriate for your country. Their UK website is here: http://www.acer.co.uk/ac/en/GB/cont...If you need a different country, scroll down to the bottom, and on the right-hand side click "United Kingdom" which will bring up the complete list of countries.message edited by phil22

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For the longest time I thought the erratic clicking on my W530 was because of my peeled trackpad sticker, but I only figured out today that it was occurring because I had enabled Press to Click on my trackpoint.It causes unwarranted, extremely rapid clicking, almost competing with autoclicking scripts, and renders the trackpoint immobile while the clicking occurs.This is on a keyboard given to me very recently (~2 months ago) as a replacement on request by IBM ESC.I use the trackpoint extremely frequently; almost all of the mouse movement I require is performed on it in comparison to the trackpad, so perhaps there had been some wear on it after all that time.

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Hi,
my mouse cursor- an optical usb - is stuck in the middle of the screen. The mouse works, as I can still scroll on a webpage with it, and click on icons, but the cursor won't budge. I've also tried a PS-2 mouse, same issue, and have tested every USB port and all work fine so it is NOT a hardware issue that I can see. I've tried rebooting and doing a system restore, and I have the same issue in safe mode. When I go to device manager, it rcognizes the device and says everything is working properly. I've tried uninstalling and reinstalling the driver, nothing. Everything else seems to be fine on my PC. Any help will be most appreciated, thank you!

Windows home vista

Answer:Mouse cursor stuck in middle of screen, but mouse works

Is this a laptop or a desktop? What is the make and model# of your computer/motherboard?
Boot into Setup (Bios) go to Integrated Peripherals look for Legacy USB or USB mouse, if it is disabled, using the arrow key, Enable it. Save and Exit.
Go to the computer manufacturers support/download drivers site. type in your make and model # and download the Chipset driver (for USB Support)
Also, go to Start/Search and type CMD Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type SFC /scannow and press enter. This will replace any missing or corrupted system files.

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Lately I have been having an issue with my mouse. After a few minutes online my mouse stops functioning. It looses all ability to move vertically. It remains stuck and can only move horizontally. When I close my browser the mouse still only moves horizontally on my desktop. I can reboot and the mouse returns to normal until the next time online.

Im using Win 98 SE and IE 5.5.

Could this be a video card issue since the mouse fails on my desktop too?

Any suggestions would be appreciated.

Thanks,
cg
 

Answer:Mouse only moves horizontally in IE

Hi,

Assuming you have a normal ball mouse

Clean the rollers inside after removing the ball, or take the mouse apart and clean it

Does this happen with any other mouse

Does your mouse work normally on a other computer.

If this doesn't work.

Move the Hardware Acceleration tab slide back one notch.

hth

Ceri
 

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ok, ive tried to do a few things but i cannot get my mouse to move left or right....however it will move vertically just fine.  This just happened out of nowhere a few weeks ago.  if i try to move left or right the mouse barely moves, it just kinda jerks to the left of the screen, and there is no way to drag it back to the right, the more you try the more it slowly sucks it to the left of the screen.....i cleaned out my mouse and made sure that the rollers could be read because its a ball mouse.....what could be my problem and how do I fix it? thanks

Answer:My mouse wont move horizontally

Quotemade sure that the rollers could be readIf the ball is clean & the rollers are clean & free to turn and the problem persists then it is probably a broken wire just near the mouse entry point.This can be fixed but really a new laser type mouse with one of those new fangled scroll wheels is the way to go.

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So from the title itself. I have a G502 Proteus Spectrum and it has the latest drivers. The sides scrolling works on Browsers, Task Manager, Notepad/++, Visual Studio 2012. The side scroll also doesn't work on my laptop (W8.1, Excel 2013). If there's anything that could enable this, it would be a big help for me.

Edit:
To clarify, the G502 has a feature where you can click the mouse wheel to the sides so that the program can scroll horizontally.

Answer:Can't horizontally scroll via mouse wheel in Excel 2016

Give this a shot as found here. You can also try holding shift then scroll down and it might just go horizontal doing that.

Solution:
Right-click on the status menu in Excel (bottom left corner of Excel window, normally says "READY") and de-select "Scroll Lock" option.

Horizontal scroll by mousewheel not working - Microsoft Community

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Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.

I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.

I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.

I've searched around the forums but I can't find a problem that is EXACTLY like mine.

By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!
-Ron

Answer:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.

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The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

Answer:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

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Every time I restart the computer, after the login screen I get a black screen with a mouse cursor during 5 minutes... and finally appears the desktop.
Of course I already tried to uninstall the nvidia drivers.
Any suggestions on this?

Answer:Black screen with mouse cursor after login screen... during 5 minutes

I encounter the same issues

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Alright, everytime i move my mouse cursor to the right side of the screen it goes off it and i have to move it back and sometimes i loose it. This also happens with any kind of window i have up. I can move it off the screen, but it only does it on the right side of the screen. Can anyone help?
 

Answer:Mouse cursor goes off screen

Do you have your screen adjusted right? It's possible to set a monitor so the image is too big to fit on the screen, and if so, this would let the mouse "dissapear" off the edge(s). Also, do you have a second monitor connected, if your computer detects two displays it could set the image to "horizontal span," which would make one image from two monitors, letting the mouse move between them.
 

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Hi there when i start my machine up it has no mouse cursor at all but when i start up in safe mode its all there and i can use it so can anyone help me........

Answer:No mouse cursor on screen.......

Some details please, what o/s, what mouse,when did this start happening.

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I have read through several threads and they talk about Vista...here is my situation:
When I start my desktop in normal or safe mode it gets to the Windows logo splash then straight to a black screen with only a mouse cursor. The cursor can be controlled, but no other keyboard or mouse functions. If I boot into advanced boot options I can get to the repair utility which says there is no problem. I can try to run a system restore, but it is running from the recovery partition and there are no restore points for it to find in the partition.

I have run Windows repair from the Windows disk and it says it can find no problem. I have been working with chaslang on the malware side and was directed to come over here. I am attaching the Frst scan I was asked to run. Thank you in advance for any assistance you can offer.
 

Answer:Black Screen with a mouse cursor

XxROGUExX said:





I have read through several threads and they talk about Vista...here is my situation:
When I start my desktop in normal or safe mode it gets to the Windows logo splash then straight to a black screen with only a mouse cursor. The cursor can be controlled, but no other keyboard or mouse functions. If I boot into advanced boot options I can get to the repair utility which says there is no problem. I can try to run a system restore, but it is running from the recovery partition and there are no restore points for it to find in the partition.

I have run Windows repair from the Windows disk and it says it can find no problem. I have been working with chaslang on the malware side and was directed to come over here. I am attaching the Frst scan I was asked to run. Thank you in advance for any assistance you can offer.Click to expand...

The mentioned Frst scan doesn't show as an attachment.
 

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Hi guys. I hope you can help. I have windows xp sp3. When my pc boots it only shows a black screen with a mouse cursor that I can move. ctrl alt delete doesnt work. Neither did system restore. I can boot into windows safe mode. Ive run super malware removal, it found 8 files but didnt fix the issue. The files they found were definitely not infected but thats another story.
Suggestions ?

Answer:Mouse cursor and black screen

Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503

Dells and Fixmbr Command - http://en.community.dell.com/support-forums/software-os/f/3524/p/19304465/19589396.aspx

Louis

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Hi Everyone,
This is my first time posting here so sorry if these are the wrong subforums!
 
The computer is an prebuilt hp envy h8-1419. 
 
Last week I went to turn on the family computer and after the boot loading (where you see the HP logo with the loading circle underneath), a black screen appeared with a beep.  I could move the mouse around and it seemed like basic functionality worked (I could turn on voice assistance) but I couldn't get it to load the desktop.  CTRL-ALT-DEL didn't work either.  I did see the power/hdd/cdrom lights on the tower working, but the hdd light was permanently on (not flashing) like it was stuck loading or something.
 
I tried rebooting a bunch of times and at one point I did get to the desktop, but it was glitched where the taskbar was a faded colour, the windows button didn't work, none of the desktop icons opened, and the right side of the screen had a black bar.  Unfortunately, I shutdown the computer before thinking of trying ctrl-alt-del.  I then tried to plug the desktop into another monitor and the same issue persisted so I doubt it was the graphics card.
Afterwards I ran HP's UEFI thing and did a start-up test: it failed at the "Hard Disk Short DST" test (it also gave me an error code that came up with nothing on Google).  The HDD Smart, pci device, processor, and memory tests passed.
 
Next I booted into Recovery Mode and tried to use a restore point a week earlier, but after it ... Read more

Answer:Black Screen with only Mouse Cursor

The "Hard Disk Short DST" is an indication that your HD is nearing death. I suspect the hd corruption killed the video drivers.

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When I boot up my laptop it goes to a black screen with a cursor and that's it. I tried this solution from a couple years ago: http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-G72-b66US-Notebook-PC-Dosn-t-Boot-into-Wind... and it's not working.   

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I tried to press F8 frequently during the start up to enter the safe mode with cmd, but seems that windows ignores my pressings. i made a bootable flash drive and wrote a command to enter the safe mode. but when it enters the windows, i can hear that welcoming tone of the windows, see a black screen with the mouse cursor and the loading circle beneath it. is there any way i can overcome this?

-I also tried repair & system restore via bootable win 10 usb

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Hi, i ve noticed something weird with my mouse cursor, its happened on both my old CRT monitor and my new LCD monitor.

on the left side of the screen, my mouse cursor can go completely off the viewable screen, and if pushed all the way to the right, part of the cursor can be seen on the left edge of the viewable screen.

could this be a video driver problem?

I have an NVIDIA geforce4 integrated GPU, and im also trying to find a 2004 driver update for that, please help me if anybody can!
 

Answer:mouse cursor able to move of the screen, why?

Your problem seems to be that you have activated the multiple monitor feature, but there's no second monitor connected. To try this, open a program (the calculator wil be fine) and then try to move the window off the screen completely. If you can do this, then you have the multiple monitor feature on.

To disable this, rigth click a free space in the desktop, and click on properties. Go to the Configuration tab, and you'll see two monitors. Select the left one, right click it and disable it. Press Ok, and all the problems gone.

You can find all the nVidia drivers in www.nvidia.com
 

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Someone told me that I could have picked up some malware. How can I get rid of it?

ORIGINAL POST:
Does anyone have any idea why the pointer to my mouse falls off the screen.
I was online and sent an e-mail and then the mouse cursor fell off the left side of the screen and will not come back.
I've connected three different mouses/mice. One to the standard mouse port, didn't work.
One to the usb port, cordless, doesn't work.
One to the usb port, trackball, doesn't work. You can fling the trackball and make the cursor fly up onto the screen and it falls nearly as fast down to the bottom left and disappears.
I've run spybot search and destroy and removed all problems found.
My Norton Antivirus is expired but I can't download the new one because I can't navigate their site.
I've tried to install a disc copy and the installation stops and says that a newer version is installed and needs to be removed before I can install the 2007 version and try to run a Norton virus scan.
I've re-installed the Logitech mouse software. Nothing has worked.
Has anyone heard of this and know how to fix it?
 

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Foolishly I ran last known good configuration before attempting a password recovery.

Password recovery worked successfully. Ironically there was no password.

However on reboot I only get a black screen and the white mouse cursor.

This is on a Toshiba Laptop running Windows 7 Home Premium.

I have attempted to use Windows Repair without success.

I cannot get into the machine at all as best as I can tell.

How should I proceed?
 

Answer:Black Screen & Mouse Cursor

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-boots-to-an-unresponsive-black-screen/88cab12b-6977-4d47-bb0e-f6b6c7642e7e
 

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Last night i turned off my desktop from Start>shut down but i realized it didn't really turn off. I turned on the monitor and all i saw was a black screen with a mouse cursor. I shut it off from the tower and went to sleep.

When i woke up and turned the desktop on and i get past the windows start up(windows 7 logo) but all i get is a black screen with a mouse cursor where you are suppose to log in from. Any help would be appreciated.

Answer:black screen with a mouse cursor

Hello! You should have let Windows shut down the pc on it's own. Pressing the power button to shut it down might have caused issues.

Reboot then as soon as you see your Computer Name system post logo, HP, Dell etc...

Tapping F8 go to Advanced Options or Repair Computer select the language then select "Repair Your Computer" Windows will look for errors if any weather or not it does go to other options go to command prompt type in
CHKDSK C: /R
This will attempt to fix any file system errors and repair any corrupted system files.
This check Disk will take some time be patient have a cup of coffee or a whole pot.

When the scan is complete reboot.

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I was reading through your website and found the forum on a black screen with only a cursor available. My laptop has the same problem right now. That froum is now closed... I  ran the program frst64 on my laptop. I have attached the results below and was wondering if you could help me out. I am not sure how to fix it... Thanks a million!Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-12-2013 01Ran by SYSTEM on MININT-B97FD6R on 13-12-2013 17:51:27Running from H:\Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 10Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [HPPowerAssistant] - C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe [1691192 2010-06-18] (Hewlett-Packard Company)HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2174760 2010-06-03] (Synaptics Incorporated)HKLM\...\Run: [HPWirelessAssistant] - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe [363064 2010-04-05] (Hewlett-Packard)HKLM\...\Run: [BTMTrayAgent] - rundll32.exe "C:\Program Files\Motorola\Bluetooth\btmshell.dll",TrayAppHKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray64.exe [487424 2010-03-17] (IDT, Inc.)HKLM\...\Run: [HotKeysCmds] - C:\windows\system32\hkcmd.... Read more

Answer:Black screen with only a mouse cursor

Does anyone have any advice? Please....

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Hello,
recently my mouse cursor has started jumping from one side of the screen to the other without any reason. if i move the cursor normally it all of a sudden may move 5" when it should move only 1" you probably get the point. most of the time the mouse works normally but these irritating "jumps" happen every now and then (too often)

i've tried several different mice, also brand new and different ports usb, ps/2
and the same problem occurs, so it's not the mouse causing this.

what could be the problem??
 

Answer:Mouse cursor jumps across the screen

I would recommend opening control panel, and experimenting with the settings under 'Mouse'.
If you are running WinXP, you could also try inserting the installation disc, opening a command prompt, and typing sfc /scannow, which has helped me with similar problems in the past.
 

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I've got a Dell Inspiron 15 3000 series laptop I'm helping a friend try and fix.
I believe it has Windows 8 Pro.
After powering up past the bios screen and the "starting windows" screen, it is just a black screen showing the mouse cursor, which moves around without issue. It does the exact same thing in safe mode.
I've tried loading last good configuration, the dell diagnostics, the Kaspersky rescue disc, and reseating the ram.
Not sure where to go from here.

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I've seen a lot of posts on the internet about a black screen after a reboot. My problem is similar but it happens after I lock windows (Win->L). I get a black screen and can see/move the mouse cursor around but cannot ever get the login screen again. Crtl-Alt-Delete does nothing. I end up having to do a hard reboot. I'm running Vista Ultimate 64 on an ASUS p6t board. I've checked the event logs and there is nothing before the hard reboot. Any ideas?

Answer:Black screen with mouse cursor, can't log in

Originally Posted by DigitalMan


I've seen a lot of posts on the internet about a black screen after a reboot. My problem is similar but it happens after I lock windows (Win->L). I get a black screen and can see/move the mouse cursor around but cannot ever get the login screen again. Crtl-Alt-Delete does nothing. I end up having to do a hard reboot. I'm running Vista Ultimate 64 on an ASUS p6t board. I've checked the event logs and there is nothing before the hard reboot. Any ideas?



This will happen if your partition table got corrupted. U would try these methods.

Boot from your vista cd and select repair my computer>startup repair. If still unsolved, Boot from your vista dvd repair my computer>select command prompt and type these commands,

bootrec /fixmbr
bootrec /RebuildBcd

Let me know the result....

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I know that you can change the logon screen if you replace the logonui.exe and logoff.exe in system32. But is there a *.exe that changes the mouse cursor theme to? I'm asking bescause I have a Vista theme on my logon screen wich I want to delete and use default XP logon again. I have another computer so I can just copy the mouse cursor program and replace it if you guys know wich one it is.
 

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I have read through several threads and they talk about Vista...here is my situation:
When I start my desktop in normal or safe mode it gets to the Windows logo splash then straight to a black screen with only a mouse cursor. The cursor can be controlled, but no other keyboard or mouse functions. If I boot into advanced boot options I can get to the repair utility which says there is no problem. I can try to run a system restore, but it is running from the recovery partition and there are no restore points for it to find in the partition.

I am attaching very basic computer specs. I would be grateful for any assistance.
 

Answer:Black Screen with a mouse cursor

Welcome to Major Geeks!

Why are you posting in the Malware Forum? Is there some reason that you would think malware was the cause of this? You can try running the below but there is a high probability that the problem is not malware.

Please do the below so that we can boot to System Recovery Options to run a scan.

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options from the Advanced Boot Options:

Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

On the System Recovery Options menu you will get the following options:



Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command PromptClick to expand...


Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace... Read more

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I have hp ENVY 23, with win 8, i5, 8GB, when I start the computer I see the hp sign then the turning circle of windows turns for a while, then the screen becomes black with the sound of windows start, I can move and see the mouse cursor, but nothing else,
the screen is black, I tried when I press start to press repeatedly ESC, F8,F9,F10,F11 to enter the boot mode but I only had a screen says that window detected stuck key for few seconds then it continues to windows start with black screen, I tried also to
disconnect the electricity, press start button for 15 seconds, nothing changed, any idea how to regain control of the computer.

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I update from windows 7 to Windows 10 Pro, and every so often my mouse cursor disappears from the desktop screen when I reboot. I usually have to choose a system restore point in-order to get it to show up on the desktop again, but for obvious reasons this is such a pain and causes me problems. Is there a simpler way to get my mouse cursor back on-screen without having to resort to doing a System Restore? And does anyone know what could be causing it to disappear every so often? I have tried a different mouse and the same things happens. Thanks!

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Working on a Dell XPS 410 running Windows Vista. First booted into normal mode...after Vista loads the desktop comes to a screen that is completely blacked out, except for the mouse cursor that does move around. The system does boot into safe mode...even safe mode w/ networking. So I installed Malwarebytes and updated to latest version and performed a full scan. About 40 infections were found and successfully quarantined and deleted. When I was promted to reboot the system, I did so and let it boot into normal mode. But to no avail did the removal of found infections seem to fix whatever problems is causing this solid black desktop with no icons, taskbar, or anything except a movable mouse cursor. Does anybody have any ideas I can try before I decide to just re-install Vista anew. Thanks for any and all help.

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I have a laptop with Vista Home Premium 32-bit. I was using chkdisk and now it will not boot anymore. It only goes so far as to have a black screen and a mouse cursor. If I leave it like that it will eventually reboot and then comes back to the black screen with the mouse cursor. I was wondering if it is possible to repair my system without reinstalling the entire operating system. I don't have a CD or DVD, just a recovery partition.

Answer:Black screen with mouse cursor

Welcome
It sounds like you may have a hard drive problem. Can you boot in safe mode?

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I was instructed by someone over in the forums to post your hijack logs to post my problem here:

For some reason, my mouse cursor after a few minutes of use will freeze up on my screen. The icon will not move, however, if I were to pull the mouse down and to the left and click, the start menu would pop up. I hope I'm explaining clear enough the situation. The actual image of the cursor itslef does not move, however, I can still move and use the mouse, but I cannot see where I am moving it to, I just have to guess where it is on the screen and click becuase the mouse cursor image is frozen. While the cursor is frozen in its one position, the icon changes in accordance to where the real arrow is on the screen (text cursor over a text input area, finger pointer when I'm over a link, etc.).

In safe mode however, I do not seem to experience this problem. I've run every possible anti virus and adware programs possible, and cleaned up my hijack entry to the extreme. I've also tried a different mouse but I still experience the same problem. I had a feeling from the start it was some software/device issue because the mouse works, but I just can't see what I'm doing, and this happens on any mouse used on my PC. I've also reinstalled the driver to make sure that wasn't it, but nothing helped.

If anyone has any suggestions on what to do, please let me know. Thanks.
 

Answer:Mouse Cursor Freezes On Screen

I've had the same problem since yesterday !
Coincidence or new threat ?
I doubt it could be a threat as I'm well protected.
Recently I'm experiencing a highly low performance of my computer and I'm looking into it. One of the problem seemed to be the connect software from Sony for the new NW-a3000 mp3 jukebox, seemed to be installed twice (thank to an update ?).
As a test I'm monitoring the speed of unpacking RAR archives. Before I was around 4000 kb/s in the good moments. And then it went to 400 kb/s !!
After uninstalling the connect software I was more like around 1100 kb/s ...

I'm still not sure about that but now I saw that some of my partition are highly (>50%) fragmented, especialy my download partition. I'm then running diskeeper to clean a little.

One possible cause of the cursor problem I would see is that when I run uTorrent for example (bittorrent download) with 5 or 6 big files downloading I have a slow mouse cursor. Could be that at some point It get lot.

I'm also suspecting a software I'm using : YourUninstaller. It looks after an unistall all possible left regsitry keys, and there are often a lot found. I'm almost sure that 99% of them should be removed, but what if an important registry key is removed and I'm not careful enough ... I'm always suspecting that software to maybe cause problems on my computer.

If all my investigation doesn't give any result I'll install a fre... Read more

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Hi all.When using a wireless network, the mouse pointer on my laptop after about 45 mins just freezes, I have to re-boot.It NEVER freezes when I disconnect from my wireless network, I can use my laptop without any problems.Any ideas on a freezing mouse cursor?Regards..... Neil.

Answer:Mouse Cursor frozen on screen

Might need a new battery,There have been a few problems with the Logitech products since up-grading to IE7,Some tried deleting the mouse driver,rebooting,and using the microsoft driver,

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Question: Erratic cursor

I am running XP Pro on my laptop. During any typing (Word, email etc), the cursor jumps causing typing to overwrite or delete. I have changed the mouse several times, updated the drivers, searched for virus' and removed malware, all to no avail. Does anyone know why this might be happening and what I can do to rectify it?

Answer:Erratic cursor

I may be looking down the complete wrong solution route however, what type of mouse is it? (optical or ball)Aidan

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Question: Erratic Cursor

Got an older model DV 4150 HP Laptop with 2 gb of ram and runnning Windows 7 Ultimate. I seem to be having a "wild" cursor problem. I can be typing along and pause and lots of times the cursor will have moved to somewhere else in the sentence or page that I am typing on. Just like now, before this sentence, the cursor moved to about four different places in the first three sentences when I would pause. This is irritating at best. Any help would be greatly appreciated.

Thanks,

PoppyJ

Answer:Erratic Cursor

Are you sure your hand is not touching the touchpad while you are typing? This happens a lot to me if I'm not careful to keep my hands off the touchpad as best I can while typing. If your palm brushes across it, the touchpad mistakes that as input and starts to move the cursor to wherever it thinks you are pointing it to. Your touchpad may have a "Palm Check" setting to help minimize this from happening.

Does this solve your problem, PoppyJ?

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All of a sudden, the cursor is acting erratically, jumping all over the screen, shaking the screen, enlarging the screen. No external mouse installed, not accidentially touching the touch pad, just sitting here watching the erratic behavior. Getting worse by the hour. Have read that it could be driver updates conflicting, could be electro magntic issue.  Any ideas? Laptop can't be used now.

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Question: erratic cursor

Hi,
My cursor disappears. I can restore it by left clicking on the pad. it then disappears after flashing 25 times - this is every time.
this is mainly when using Word or Outlook but also on all programmes.

Any suggestions???

Sony VPCEA3S1E
Windows 7

Rbnwatson

Answer:erratic cursor

Re-install the touchpad driver from the Sony Vaio website: Support for VAIO and Computing by Sony | Instruction Manuals & Updates

Or use an external USB mouse.

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Question: erratic cursor

This cursor on the new Acer Aspire is extremely erratic and jumps all over while typing, erasing text.
 

Answer:erratic cursor

If you are using a laptop's builtin keyboard and the touchpad is enabled a frequent problem is inadvertent touching of the touchpad with your palm or thumb.
 

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Question: Erratic Cursor

I have recently started having problems with my cursor slowly drifting around the screen or jumping just as I'm ready to click a button. This behavior starts out very slowly but over the course of a day or two gets much worse. This is a desktop system not a laptop so thumbs on the touch pad isn't the problem. I am using a Logitech wireless MouseMan optical that I have been using for years without incident.
Does anyone have any ideas as to why this is happening and how to fix it? Thanks for any help.

Answer:Erratic Cursor

Have you tried putting fresh batteries in the mouse ?

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Question: Cursor erratic

- portable dell mini inspiron -xp
cant have control- ca n t write
please help is it touchpad or m ouse , materiel or software?
 

Answer:Cursor erratic

I had a similar problem on my Insipron 1520.

The touchpad becomes erratic and will start clicking by itself. Reinstalling the drivers did not help. You can try this (Device Manager > Mice > Right click and uninstall ... then reboot) and see if it helps. However like I said, it didn't for me.

I confirmed this to be a hardware issue because the same problem would happen when I boot Ubuntu. A temporary fix would be to hibernate the computer for 10 minutes then resume.

Solution: Replace the touchpad. I was able to find one for mine for $20. The documentation on Dell's website explains how to remove and reassemble.

Try searching for your model. Seems to me their Symantic touchpads go bad after about 2 or 3 years, depending on how much use.

Regards
 

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Question: Erratic Cursor

Hi,

I have a Dell Studio, since I bought I have had problems with the cursor being erratic. Dell has not been able to pinpoint the problem. My Hard drive crashed and when they replaced it and at the same time replaced the touch pad, everything worked fine until I restored the old files to the new hard drive. I do not know if it is a file or what but have run antivirus software and nothing comes up. Please advise.

Lurdez

Answer:Erratic Cursor

hello, what operating system is this? XP,Vista???

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Question: Cursor Erratic !

I don't know if this is a Vista Home Premium problem or Windows Mail, but since it seems to involve many Programs, I classified it here.

Every time I type anything, the cursor jumps around like it has a mind of its own, splitting words in the middle w/ new typing, dropping letters, dropping Capital letters, etc.

I didn't think I was that terrible at typing !

bulldog96rtm
 

Answer:Cursor Erratic !

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Question: Erratic cursor

I have read several threads with this problem, cursor or pointer moving around screen erratically and difficult to manoevre accurately, and have tried the suggested remedies to my ability: but my problem is slightly different in that it happens on my laptop, but only when using it on a flat surface, never when it is on my lap.
I use the touch pad, not a USB mouse.
Any suggestions, or have I got a laptop that takes it's title too seriously !

Answer:Erratic cursor

Has the Touch pad ever been Scrached or pressed Heavily? This can Damdge the Sensor Causing the Curso to Jump on the Screen,

Do you have a USB Mouse you could use that may be lying around? If so try that if it works fine then it would be your Touch Pad being your Issue

Many Thanks,
Josh

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Question: erratic cursor

hi, i use windows 7 and just lately my curser keeps going awol. for some reason the cursor jumps to the top left or right of my screen and multiple tabs open in my browser, ie earlier today, 197 tabs opened in mozilla firefox. is this a problem with settings, mozilla or my mouse? i recently bought a new mouse as i thought it was at fault, but the problem persists! any ideas? please make replies as simple as possible! thankyou!

Answer:erratic cursor

What security, antivirus, spyware, malware programs, firwall etc do you have? It sounds like you got infected (probably by visiting an infected webpage sometime)
do you also get any popup messages - say from a fake security program or similar warnings, stuff like that?

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Question: Erratic cursor

I have a Dell laptop running on Windows XP. A week ago I started to notice erratic cursor behavior using the touch pad. It started to worsen so I began using a Logitech mouse, which seemed to help. This made me think that it could be dirt/grim under the touch pad. Today I was typing in Word and in emails and my cursor started to go wild, jumping all over the place, and now I can barely type anything. Also, using the Logitech mouse is nearly as bad as the touch pad. Any ideas if this is a virus and how it can be fixed? --Thanks.

Answer:Erratic cursor

Follow the instructions here: http://www.computerhope.com/forum/index.php/topic,46313.0.htmlGood luck.

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The trackpoint on this e540 keeps moving after I let it go. The issue arrises when I move the cursor downwards - it then moves upwards on its own, sometimes for several seconds. This happens quite often, and when it happens it obviously makes clicking things hard. I guess it doesn't matter since I'm returning it anyway because of all the issues.

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My laptop is stuck at the boot screen with a black screen and the mouse cursor on there. I cant get into task manager, safe mode still has the same problem and i have tried booting from the Vista CD to do a repair but it comes up 'windows is loading files' and then just goes to the black screen with the mouse cursor again!

Answer:Black screen with mouse cursor on boot

Hello ToonArmy,

You might be able to do a factory recovery of Vista. If your not sure of how to do a factory recovery, then post back with what brand is your laptop and I'll be happy to see if I can wrangle up some instructions from your laptop manufacturer's website for you.

Shawn

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Hello everyoneI have a 533mhz with 128mb ram running win98se, the pc keeps freezing on me and the only way to restore it is to switch off the power and reboot. Sometimes it will be ok for 10 minutres sometimes it's 2 minutes  - it is driving me nuts. I've tried waiting, ctrl/alt/del but nothin gworks once it freezes apart from the mouse cursor will still move but the web page is dead when you run the cursor over it.Its driving me insane, any help very much appreciated.RegardsJason

Answer:screen freezing mouse cursor still moving

How about make/model of the computer or motherboard, what happened prior to this, what adware/virus/spyware protection is in place and being used and some more specifics?

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after I just installed windows 7 and rebooted after installed  updates  and drivers, I get a black screen with the mouse cursor working, but nothing happens.  I cant get past this, after ┤starting windows┤icon, the black screen comes up with the mouse and nothing is responding. I have tried everything, F10 and system restore and CMD and boot repair and removing battery, and safe mode does not work either, and I tried to connect another monitor but the screen shows the same black screen with the mouse cursor at every boot I try .I am not able to enter bios. I press F2 but no bios, and pressing F12 does not work either. And pressing alt+ F10 only gives : /NOEXECUTE=OPTION, and some texts. I cant boot from the windows disk either since I cant choose boot options.There is nothing wrong with the hardware for sure. I just have a black screen with the mouse cursor, I have tried everything, all sorts of command lines in CMD, nothing gets me back to windows.I have tried to get it to boot up to CD drive so I can reinstall, but as I said, cant go to bios or  F12 or ALT+f10, and I dont have backup, just istalled windows 7 and all was well, windows update for drivers, reboot then boom, this happens and I been stuck for days now. has to be an update that made this happen. can anyone pease help me ?    acer aspire V5-531 series.   

Answer:Black screen with mouse cursor after boot

Hello johnquinn,
 
You should read this topic (Chigers): black screen - flash bios V5-571
You have the same setup bios utility (V5-531 or V5-571): Phoenix SecureCore Tiano BIOS
 
To summarize:
1- Download the bios file on the acer support website
2- If it's necessary (Windows version), extract the self-extratible file (*.exe) contained in the zip
    file with 7-zip
3- Format an USB flash drive to FAT or FAT32
4- Copy all files on this one (contained in the Dos or Windows(#2) folder)
5- Follow the instructions of Chigers to recorver the bios

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Hi all, I haven't recently built a new pc and it was all working perfectly fine until today, I was on my desktop and noticed a small button next to my main power button on my case (Fractal design define r4). I pressed it and it reset my pc (turns out it was a reset button, lol), the issues is, when I booted my pc back up, everything seemed fine at first but then I noticed the purple 'welcome' login screen which is different from the usual blue logging in screen that you get. At the point where I should have been taken to my desktop, a black screen appears with nothing but my mouse cursor. I can move the cursor around but that's about it. I can still access my bios on boot and I can access my task manager using control, alt + delete. I managed to get my pc running on safe mode using the task manager to run my msconfig, however I do not know what to do from here as I'm completely clueless what resetting my pc actually did and am unable to make amends. I have uninstall ed my graphics card drivers but that was not of use either.

Any help would be greatly appreciated as I am completely stuck and clueless as to what I should do next to resolve the issue. Thank you in advance.

System specs:
CPU: Intel I5-4440
GPU: Asus gtx 970 strix
Motherboard: asus z97-a
Case: fractal design define r4
SSD: revodrive 350
HDD: seagate 2tb
 

Answer:Windows 8.1 black screen with mouse cursor

Hi, Use the enclosed link and at that page, read the information about how to get this screen to come up on your computer....
http://pcsupport.about.com/od/windows-8/a/open-advanced-startup-options-windows-8.htm

Then, first try Using Last Known Good Configuration

You may first have to take the computer out of safe mode by undoing the msconfig work- I think you know how but here is some reference information on UN-doing the safe mode boot

http://pcsupport.about.com/od/termss/p/safe-mode.htm

Let us know if setting the Last Known Good works for you to boot normally.

Usually, a couple of restarts will get you going.... to Normal Mode
 

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wHEN i BOOT UP i CAN SEE ALL THE OPERATION. WHEN i SHOULD GET A DESKTOP ALL i SEE IS THE CURSOR WHICH i CAN MOVE. tHE SCREEN IS bLACK. WHAT'S UP?

Answer:Black Screen At Boot But Have A Mouse Cursor

I think you can bring up the task manager (ctrl+alt+del).

The problem is that your explorer.exe is corrupted or does not get loaded. If you don't see explorer.exe in task manager, run it from File->new task->then type explorer.exe
But you have to make sure that explorer.exe loads every time. To do it,
copy the I386 folder from windows setup cd to you HDD.

while windows is booting, press F8 key and ADVANCED start up option will appear.
select SAFE MODE WITH COMMAND PROMPT.

navigate to your windows directory.
then rename explorer.exe to explorer.bak or something.
Now go to the i386 directory.

use this command :

expand Explorer.ex_ x:\windows
// where 'x' is your drive letter where windows is installed.

now restart your PC and check the result.



But if you already see explorer.exe running. right click and 'end task' it. and then run the process afresh. This should be a temporary soln. After that do this,
From task manager,

click file then run and type MSCONFIG

On ther general tab

click Selecticve start up

uncheck the following: process system
process win
load startup items

then click on the services tab,

click on the HIDE all mircosoft services)located on the bottom. then uncheck all the boxes that remain.

restart your computer. everything should be ok, but 1 last step.

insert your xp disk and do a clean boot. clcik install , when it goes to install make sure it says UPDATE(recomended) or you will lose all your fil... Read more

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Well my dad just brought me a computer from his business to repair, the problem is as i mentioned in the thread title; is a black screen after login with the mouse cursor. I've researched this problem and found that i had to start the task manager (ctrl + alt + delete) and either close down explorer.exe or start a new task which was explorer in the task manager.. My window backround appeared after i started the explorer and so did all my icon.. Everything looked fine so i restarted the desktop.. Same problem occured again, black screen with a mouse cursor... so i started explorer again in the task manager.. the problem is that the computer won't let me do anything.. because there no task running... I tried to go to the control panel and do a system restore but it gave me an error when i clicked on the control panel saying "no such interface was found" i tried downloading a anti malware program but the download failed because it was blocked.. I can't even go to the regedit.. nothing seems to be functioning..

And to make things worse my dad doesn't have the window 7 CD to restore it through the CD. what can i do?

Answer:Black screen with mouse cursor after login.

  
Quote: Originally Posted by cesar3594


Well my dad just brought me a computer from his business to repair, the problem is as i mentioned in the thread title; is a black screen after login with the mouse cursor. I've researched this problem and found that i had to start the task manager (ctrl + alt + delete) and either close down explorer.exe or start a new task which was explorer in the task manager.. My window backround appeared after i started the explorer and so did all my icon.. Everything looked fine so i restarted the desktop.. Same problem occured again, black screen with a mouse cursor... so i started explorer again in the task manager.. the problem is that the computer won't let me do anything.. because there no task running... I tried to go to the control panel and do a system restore but it gave me an error when i clicked on the control panel saying "no such interface was found" i tried downloading a anti malware program but the download failed because it was blocked.. I can't even go to the regedit.. nothing seems to be functioning..

And to make things worse my dad doesn't have the window 7 CD to restore it through the CD. what can i do?


UPDATE: I tried running it under window safe mode with networking it didn't work. My desktop couldn't even show up, I tried checking the disk (chkdsk /f) but it said i didn't have enough admin power or somethng like that. I manage to find a window 7 CD.. Going to see if i ca... Read more

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I have an X220 convertable laptop but the mouse cursor is driving me mad.  It randomly jumps around the screen; clicks things and generally makes working really hard.   At first i thought i might have a virus although i have Norton installed.  I have done virus scans with Norton and McAfee in both regular and safe modes.  No problems found.I have diabled and installed drivers; changed mouse settings; reistalled USB drivers; tried a corded mouse and nomouse other than the touchpad.  Nothing works.Lenovo support say they think it is a hardware problem; they sent me a new keyboard.  i put the new keyboard in (really easy to do).  No difference.Lenovo want me to return my machine for evaluation but i use it every day.... I make mony on my computer and cannot affort to lose it for the minimum 4 days max 10 days they want it for service.  If i cannot work for 4 days I might as well go and buy another computer and throw this one in the bin!Can anyone heplp please??













Solved!

Go to Solution.

Answer:Mouse cursor jumps around the screen randomly

Does the issue persist when you're running on battery with the charging cable unplugged? For me that stops it. That's not a permanent solution of course.

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I have a Dell Dimension 3000 desktop w/ Windows XP Home Edition. After I turn on the PC I see and hear it POST, then the Windows XP splash screen, then it hangs at a black screen with mouse pointer cursor. The cursor moves with the mouse movement. It will stay like this and not progress.
This is what I have tried:
1. Tried another known good video card.
2. Re-seated RAM
3. CHKDSK /R
4 Booted off XP Home CD, Repair Install (Not R to Recovery Console)
After files were removed and files copied the PC rebooted, Windows XP splash, then the black screen again.
5. FIXBOOT
6. FIXMBR


I think my next step would be to slave the disk and copy all important data off of it. Then remove the partition, create a new partition, format and install XP fresh.

Unless there is another way to fix this? What would cause this?

Andy

Answer:Boot to black screen w/ mouse cursor

Hi, something to try ...

Boot into System Setup (F2). Locate the Maintenance option and CMOS Defaults to restore the computer's factory-installed default settings.

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A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.

The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows... Read more

Answer:Black Screen with Mouse Cursor in Windows 7

First, I know next to nothing about computers. If there is a possibility you problem is virus or malware related, would you not be chancing spreading this to the alternate computer? Just a thought, and like I said... :-)
Good luck, I am having a similar problem (check my profile for topic source) you might see the suggestions someone listed there?

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Hi Everyone, I'm new to the board. I am having this annoying problem with my pc. This is a new computer which I bought two days ago. I get this annoying black screen and I'm able to move the mouse cursor around, but no matter what I press, I can not get out of it. Its random, and does not happen all the time. It usually happens when I'm exiting a game. And instead of sending me to my desktop, the screen is black. And it forces me to have to shutdown the computer by pressing the shut off button. Here are my pc specs.

Maingear
AMD 4200+ X2 Dual
Asus M2N-SLI Delux Motherboard
Western Digital 250gb hard drive
Nvidia Geforce 7900 GT
1gb Corsair Mem
Running Windows XP Home Ed

All the video drivers are downloaded including the beta drivers. I am also running Direct X 9.0c . I hope the video card does not have some sort of flaw to it. I would really appreciate the help, it would save me from having to bring the PC back. Another thing, I also reinstalled windows to see if it would make a difference and it didn't.
 

Answer:Pc Problem: Black Screen with Mouse Cursor

Downloaded the 85.96 drivers, I do not seem to be having the problem anymore. Running Half Life 2 at MAX.
 

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It shows Windows logo then screen stays blank just showing mouse cursor arrow at center of screen. It used to show my user name and to input password.i went to Restore system files and settings and it shows "No restore points have been created on your computer's system drive. To create a restore point open System Protection.When I click on System Protection it shows "Your computer is running in a limited diagnostic state. If you use System Restore in this limited state, you cannot undo the restore operation."  I don't understand what means "you cannot undo the restore operation"  Can I click OK?Someone can help me restore it without changing my contents?

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When I play World of Warcraft or Minecraft, the mouse cursor sometimes resets to the center of the screen, causing issues with turning my camera or character. It appears to happen when a game removes the visible cursor from the screen, such as click dragging the camera on world of warcraft, or causing sensitivity issues at all times on Minecraft. This does not happen at all otherwise, including other games that do not hide your mouse cursor. I have read that NVIDIA shadowplay can cause this effect, but it still occurs when it's turned off. I once found a method to go into registry to disable "hooking" that shadowplay does, but I can't find it. I would love to try and see if that works, but I can't remember how to do it. Thanks in advance.
 

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My Windows XP (SP2) computer boots without any errors to black screen with the mouse pointer. No start button, icons or task bar. The pointer moves but I can't get any menus or windows up. CTRL-ALT-DEL doesn't work.

This is the same in safe mode (any of them!) with the exception of the safe mode text in each corner.

I've started up recovery console and run a chkdsk /p and all is OK

Any ideas what to try next?

Thanks
 

Answer:XP start to blank screen and mouse cursor

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Hello,

I have just formatted my computer and having a several problems.

First problem is, I get a very slow download speed but a fast upload speed.
(I haven't downloaded my drivers yet but if it happens after driver installation, I'll post a new thread I guess)


The major problem that I have is the "black screen" after windows updates.

I had to restore my computer.

Now, I want to avoid the updates that cause black screen.

Can anyone tell me which one I should not install from my screenshots?

Answer:Which updates cause black screen with mouse cursor ?

Hi,

Are you installing all of those at the same time? I have seen suggestions to install the .NET ones separately from the others, although I'm unsure if that is the absolute fix for your issue. I think its worth a try.

Regards,
Golden

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after I just installed windows 7 and rebooted after installed  updates  and drivers, I get a black screen with the mouse cursor working, but nothing happens.  I cant get past this, after ┤starting windows┤icon, the black screen comes up with the mouse and nothing is responding. I have tried everything, F10 and system restore and CMD and boot repair and removing battery, and safe mode does not work either, and I tried to connect another monitor but the screen shows the same black screen with the mouse cursor at every boot I try .I am not able to enter bios. I press F2 but no bios, and pressing F12 does not work either. And pressing alt+ F10 only gives : /NOEXECUTE=OPTION, and some texts. I cant boot from the windows disk either since I cant choose boot options.There is nothing wrong with the hardware for sure. I just have a black screen with the mouse cursor, I have tried everything, all sorts of command lines in CMD, nothing gets me back to windows.I have tried to get it to boot up to CD drive so I can reinstall, but as I said, cant go to bios or  F12 or ALT+f10, and I dont have backup, just istalled windows 7 and all was well, windows update for drivers, reboot then boom, this happens and I been stuck for days now. has to be an update that made this happen. can anyone pease help me ?    acer aspire V5-531 series.   

Answer:Black screen with mouse cursor after boot

Hello johnquinn,
 
You should read this topic (Chigers): black screen - flash bios V5-571
You have the same setup bios utility (V5-531 or V5-571): Phoenix SecureCore Tiano BIOS
 
To summarize:
1- Download the bios file on the acer support website
2- If it's necessary (Windows version), extract the self-extratible file (*.exe) contained in the zip
    file with 7-zip
3- Format an USB flash drive to FAT or FAT32
4- Copy all files on this one (contained in the Dos or Windows(#2) folder)
5- Follow the instructions of Chigers to recorver the bios

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I have a client computer,
ACER Aspire 5534 laptop
with Win7, AMD x2 L310,
ATi Radeon 3200HD video,
4GB ram,
new Western Digital SATA WD2500BEVT-22A23To ATA hard drive.

Customer brought to me with similar situation - black screen after windows logo with only mouse cursor. Ran system repair 6 or so times - no change. Could load task manager with Ctrl+Alt+Del and then run explorer to get to a desktop. No icons no matter what. Ran HDD tool Spinrite that showed many (11) recoverable and many more unrecoverable (20) data blocks.

Replaced HDD (new wd), performed ACER System Recovery with ACER supplied (purchased via ACER website).

When the system boots there is only a black screen with a mouse cursor. Can load Task manager but not explorer. Can run IExplore, wordpad, etc.

Some of the Windows graphics are weird. See the attached file and look at Screenshot 1 at the IE8 tools menu icon for toolbars, menu bars, etc. Also in the same document Screenshot 2 shows the System properties but does not show what version of Windows 7 is installed (I'm in Safe mode)

***
Details of SFC /scannow
Microsoft Windows [Version 6.1.7600]
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
Th... Read more

Answer:Black screen with mouse cursor - new recovery, new hdd

Tried to open C:\Windows\logs\cbs\cbs.log but get an access denied error (?)

Performed system recovery again but same results. Got an error at the end of the recovery -
ecovery failed - Error code 1392 (The file or directory is corrupted and unreadable.) Restore unsuccessful.

I can open apps from the task manager "run" and also browse the internet via wireless. Can open Control panel, network and sharing center but can't run Explorer from the task manager. Can open windows such as C:\, etc.

Cannot run regedit, notepad but can run wordpad (?)

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Ok guys, I have to start this, as there is no definitive answer to this problem:

Vista Business SP1, all updates done...
On startup, after the usual scroll bar, the black screen... with a mouse cursor... and it stays there for hours.
I have tried the following solutions:
1. Bring up task manager and manually run explorer... ctrl+alt+del or any other combination will not respond
2. Hit shift key to bring up sticky key dialog: yes, but there are no options except yes or not...
3. System restore: tried 3 or 4 dates, all the same...
4. Safe mode with command prompt to run msconfig: still the black screen, no safe mode, no command prompt...
5. Faulty event log: renamed the log directory, no effect.
6. Permissions on Rpc for Networking: done, no effect
7. Make sure the shell for the startup points to explorer.exe: changed in regedit (cmd under repair), no effect, after a couple of reboots it was still pointing to cmd.exe...
There are no new usb devices, no new hardware... this happened after a file open froze on the user of this pc...
I really need you ideas guys... I always solved strange problems with the combined brains on this forum... hope it will work this time also
 

Answer:Black screen on startup with mouse cursor... HELP

hi this is a possible http://www.bleepingcomputer.com/tutorials/tutorial148.html
 

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Hi,

So I bought the NB100 and noticed that something wasn't right but stupidly put up with it for over 2 years. Now it's just getting really annoying as its happening more frequently and possibly getting worse!

Randomly, the mouse cursor flys around the screen, clicking on everything, opening programs and files etc. The only way to stop it is to turn the laptop off by holding down the power button. It also does this when I plug in a usb mouse (and disable the touchpad) so i'm assuming its not the hardware but I've also reinstalled the driver......

Usually if i turn the laptop back on its still going crazy but if i start it in safe mode its fine. This made me think I had a virus but I've done a scan and nothing shows up.

Also, I don't think that turning it off by holding the power button down is very good for the system as sometimes when i try to turn it back on, it doesn't load up at all (just a black screen with the cursor).

Please help! I'd be forever grateful......

Thanks in advance, Nadia

Answer:NB100 - Mouse cursor flys around the screen

it takes you pretty much time to fix it. My advice is to reinstall Windows from hdd image or recovery disk. Please, understand me, it's easier and faster to reinstall rather attempt to fix it.

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Today I tried turning on pc and run into a wall. After windows ends loading instead of user logging screen I get black screen with just mouse cursor.

Alt+ctrl+del doesn't work, trying to boot up safe mode ends the same, can't recover since windows can't see any recovery points.

I didn't install any new software before it happened except for windows installing some new updates.

Recently I had issues with windows updates causing shut downs and blue screens but nothing so serious I couldn't deal with it.

I've red couple of threads about similar problem and so far I found one that could fix the issue ( Windows 7 boots to black screen with cursor before login screen after - Microsoft Community)
the only priblem is when I try to set full power to all users i get this message: "No mapping between account names and Security ID's was done." and at this point I'm just stuck or I'm just mistaken thinking it might help.

If there is a way to fix it ( No mapping between account names and Security ID's was done.) with cmd (since it's basically the only tool I have access to), or if there is totally different way to deal with it, I would be very gratefull for any help.

Answer:Black screen on login with mouse cursor

  
Quote: Originally Posted by Daimio


Today I tried turning on pc and run into a wall. After windows ends loading instead of user logging screen I get black screen with just mouse cursor.

Alt+ctrl+del doesn't work, trying to boot up safe mode ends the same, can't recover since windows can't see any recovery points.

I didn't install any new software before it happened except for windows installing some new updates.

Recently I had issues with windows updates causing shut downs and blue screens but nothing so serious I couldn't deal with it.

I've red couple of threads about similar problem and so far I found one that could fix the issue ( Windows 7 boots to black screen with cursor before login screen after - Microsoft Community)
the only priblem is when I try to set full power to all users i get this message: "No mapping between account names and Security ID's was done." and at this point I'm just stuck or I'm just mistaken thinking it might help.

If there is a way to fix it ( No mapping between account names and Security ID's was done.) with cmd (since it's basically the only tool I have access to), or if there is totally different way to deal with it, I would be very gratefull for any help.


Hi there!

If you have a System Recovery Disk then try to do a System Restore from Windows Recovery Screen System Restore (Method 2) If that fails then try this Startup Repair - Run 3 Separate Times Also this one User Profile Service... Read more

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As per title - I decided to update my Win 7 ultimate to SP1 which installed ok but I ended up with a black screen with working mouse cursor and a message box showing something like - "configuring user settings".

This stayed like this for a long time and in the meantime I used CTRL_ALT_DEL to try to run Firefox to get on to the net. Firefox failed to open which appeared to indicate something network related.

I finally shutdown via the taskmanager and booted to Safe mode - with networking. Trying to open a browser resulted in a painful wait which I gave up on. It appeared that it couldn't download anything.

I then did a system restore and got back to full working system. My Windows 7 has been extremely stable and I've no problems. I did a virus check and loaded the update readiness tool but haven't tried SP1 again.

I decided to search around but really this kind of issue seems like it could be caused by a lot of things and I've no clear answer to what is my specific issue. Given the problems with networking issues (eg. some people had suggested they unplugged the LAN cable as their Qnap nas was the problem - beats me but I have a Qnap), maybe it is this.

I doubt it's graphics although originally I suspected it but I do have the latest drivers installed and now I'm back after system restore this is stable as ever.

I'm really searching for either:

1) the best (quickest) way to troubleshoot this problem
or
2) a way to update to SP1 bit by bit - if that's possibl... Read more

Answer:After SP1 update - black screen with mouse cursor

Why would you install Windows 7 without SP-1?
Where did you get your copy of Windows 7 Ultimate?
With SP-1 installed you will still have over 200 more updates.

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well when i my sister in law son shut off her desktop, she said she could not recover her music or anything back...so i took a look at it...when it loads up it says windows loading files, then it goes to a blue screen with a mouse cursor that u can move around...????...ANYONE KNOW WHATS WRONG...yes i tryed f8, and safe mode did not do anything, no icons popped up or anything of such...this is new to me and a learning experience...its a windows home premium vista hp pavillion a6303w

Answer:NOT BSOD...its a blue screen with mouse cursor

FWIWLouis

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I start up my PC and after the Windows logo load I receive a black screen with the mouse cursor still visible. I have tried restarting my PC, still no luck. I restarted again but this time went onto safe mode (which works perfectly). I ran spyware and virus checks (Spybot and AVG Free Edt) and found a few spyware but no viruses, so I deleted the spyware then restarted Windows normally. Still doesn't work.

This first occured whilst I was playing Oblivion. The game just crashed unexpectadely, and the screen just went black with the cursor still visible. I then just shut down my computer by the power switch because I was unable to gain access to the desktop. after this I turned on my PC and receive a black screen with the mouse cursor still visible after the Windows loadup. (where it shows the Windows logo)

Any help will be much appreciated! Thanks!
 

Answer:Black screen with visible mouse cursor

Uninstall your video drivers from Add/Remove programs in Safe Mode (assuming you have an add-on card) and then see if you can boot normally into Windows.

If you can, the vid drivers were at fault.

If not, then some other drivers are.


 

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Relevance 60.27%

I had a client who is triple booting 7, vista and xp. Installed each OS on separate HD. He boot on each OS by swapping HD using a HD drive bay.

Before this problem occur, he changed a keyboard and after that the PC restart and it will boot. I already tried repairing the windows 7 first using the startup repair. It was successful. But I noticed that all the HD was corrupted. Check disk runs on every HD. NTFS on each HD was corrupted. I tried to fixed each HD.

Now I am able to boot in windows 7, but I get only a black screen and only a mouse cursor. How to repair this problem w/o reformatting and reinstalling? And also I how to repair install windows 7?

Answer:Black screen on logon, only mouse cursor.

Repair Install

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