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T42 HDD upgrade- Recovery disks install but hard drive only boots to Rescue and Recovery routine.

Question: T42 HDD upgrade- Recovery disks install but hard drive only boots to Rescue and Recovery routine.

I am doing a fresh install in the following rather than cloning because the system has not been reinstalled for 4yrs. From an external usb CD drive (internal drive removed) I installed the recovery disks onto a 160GB Samsung HM160HC PATA drive with no problem . Then clicked the restart button. My T42 booted right back into the opening page of the Rescue and Recovery routine. On restarting again I used F12 to get the list of drives and selected the Samsung HDD. This did not help. Have repeated startup numerous times. The computer could not be looking at any other drive because the Samsung is the only one connected. I am tempted to download Lenovo's available BIOS update while logged-in with the old 30GB drive regardless of the fact that my Embedded Controller Program is ver 3.04 and supposed to be suitable for the 160GB drive upgrade. If anyone has a suggestion please let me know.













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Preferred Solution: T42 HDD upgrade- Recovery disks install but hard drive only boots to Rescue and Recovery routine.

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Answer: T42 HDD upgrade- Recovery disks install but hard drive only boots to Rescue and Recovery routine.

Welcome to the forum!

Wipe the hard drive clean.

Boot from the first (Rescue & Recovery CD) and follow the prompts. You'll have 7 more CDs to go through (5 for the earlier version).

Once the process is complete, the machine will instruct you to remove the final CD and reboot. At that point, you should be able to boot from the hard drive with no interaction required.

Good luck.

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I recently created Recovery Discs in Windows XP, but when I insert Disc 2, it always says that it is the incorrect disc so I cannot continue the factory restore.Now I'm trying to restore by booting into the Rescue and Recovery on my hard drive, but it cannot find the hidden factory partition on the hd. It also now says that the restore had a "convertion" error when it wouldn't recognize disc 2 and will not let me try to look at my hard drive to restore anymore. If I use the RR boot disc, it will let me try to restore, but it finds nothing restorable on the HD.I did look at the hard drive and see 2 partitions with one being a IBM_SERVICE partition with 3.9GB total size and 2.9GB free space.Please help, thanks.

Answer:t43: Recovery Discs are corrupt and Rescue and Recovery won't restore from the Hard Drive?

Hi, maybe somebody here could help me. i've totly lost the original partition of IBM on my T41 thinkpad. If somebody could advise me how do i get it back, i would appreciate it very much. Thanks,Shai

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Hello, I've lost access to my Thinkpad because of lost password to Hard disk.Then purchased another HDD and installed OS and drivers. Getting few problems, one is that I cannot use ThinkVantage key to restore my system. But I have Rescue and Recovery Startup Disk & Product Recovery Disks, so can I recover my old HDD?If not possible to use the old, can I get back my system working[as factory default] with those disks? Thanks.

Answer:Thinkpad z60m: HDD password [But have Rescue and Recovery Startup Disk & Product Recovery Disks]

For second option, what will be the passwords of the recovered system: BIOS, HDD, Windows?

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I installed Ubuntu GNU/Linux in my 3000 N100 0768GZQ laptop and deleted the partition in which i had installed Vista using fdisk. However, fdisk also deleted the Lenovo rescue and recovery partition. Not realizing this i created 2 new partitions in the free space. Now I want to install Vista in one of these partitions and I don't have a Lenovo Rescue and Recovery drive or the recovery CDs. Please help me.

Answer:Lost Lenovo Rescue and recovery partition in 3000 N100 0768GZQ have no recovery disks, please help

You can either get a hold of Vista installation disks and install it manually, or call Lenovo support and ask for recovery disks. They may charge you for the disks as you are supposed to create your own recovery disks.





\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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 I have gone to restore my laptop to Factory setting but in the rescue and recovery application i do not have any option to recover to the laptop as it came out the factory. When i got the laptop i created rescue media and have a set of 4 disks, All DVD(2 are 8.5GB). The R&R  boots and asks for the Final C disk. None of the disks display in the backup listbox. Before i went for a fresh install using a Windows 7 disk, i got R&R to off load media to a portable drive. This will boot to a different version of R&R similar to the post 2008 walkthrough. But the screen i get does not have the radio button for Factory restore, just the backup and when i put my DVD's in, no backup is found from the media i have... I removed the factory partition after i created the media as i presumed i could get back to the factory using them. My fresh install of windows 7 works but downloading the wireless driver from Lenovo doesn't activate... wish i never started to mess with it now.... Any suggestions???













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Answer:Edge 525 & Rescue & Recovery & No recovery Partition But Disks

Update: All Restored and Working again... Must label the Disks better in the future... I had 4 disks in a bundle, the first being the Rescue repair disk, which boots to a similar screen. As 1 of my disks didn't do anything in the various rescue and recovery application i used from previous thinkpads. Turned out this was bootable and the proper rescue and recovery for my set of disks... cdrivebackup.swm took ages to load and then asked for the second disk. Processed and now 1 working system again... now to move all the data back...

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I'll be upgrading my T520 from Windows 7 to Windows 8 (clean install) and want to create a full, restorable backup of my system first. I'm confused about just which method to go with.  In Control panel, there is a "Lenovo-Factory recovery disks".  And then there is also Rescue & Recovery, which I just installed.  From the online instructions, it looks like with R&R, I can select either the OS and/or Data.  If I select OS, is this the same as running the Control panel item, Factory recovery disks?? I will probably create the OS backup media separate from the Data media anyway, since I want to copy the data over to my clean install of Windows 8. Thanks!

Answer:Use "Factory recovery disks" or "Rescue & recovery"?

The Recovery Disks are a must have do burn them to DVD's (3 - DVD are burnt). These 3 DVD allow you to reinstall the the Windows 7, tools drivers etc to the state it came from the factory. It becomes clean start as you originally got it. They maybe also used to boot into for the repair console but I am not certain as I haven't tried it myself. Now having said that which should be clear. You want an IMAGE of the DRIVE which includes 3 partitions. One is no good since Lenovo boots via Rapidstart via "System_Drv" partition. If you look in Disk Management you'll see that is the active boot partition. You need it and the Windows partitions a minimum. But that leave the Q drive omitted. Few people take into account that even though they have a backup of the HD they DON'T have the means to read it to put it back. Its fine if you just going to over write a working system from the backup but not it the application or tools are missing. Acronis Trueimage is OS independent and allow for a Boot CD to be made for those situation in which you can restore a HD, a partition or even folder and files from the same backup. This is what you'd want or something equivalent and 100% that you'll have access to it afterwards. I doubt you'd be able to easily do all this will R&R  and there is no way to verify that in advance. Many time the backup is no good and you're SOL. Trueimage can verify the image file created that its good if you which so you know. You can create as many imag... Read more

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Hello, I never created recovery disks when I purchased my T60 over three years ago.  I regret that. Now I am wondering if it is possible to do so.  When I launch Create Recover Media (rrmedia.exe), it crashes immediately:AppName: rrmedia.exeAppVer: 1.0.0.1ModName: unknownModVer: 0.0.0.0Offset: 0018089aEventID: 1000 I cannot request recovery disks from Lenovo, because my system is out of warranty now. So I think it is either it is impossible to use rrmedia.exe at this point (since in the meantime, I've upgraded to XP SP3, etc) or I need to upgrade or reinstall Rescue and Recovery.  However, trying the latter opens up a can of worms: 1) Rescue and Recovery shows version 3.01.0037.  Running system update to patch to 3.01.0042 fails: "A later version of 'Rescue and Recovery - Client Security Solution' is already installed on this machine.  The setup cannot continue." 2) When I try to uninstall RR from Add/Remove programs, it fails: "Another version of this product is already installed.  Installation of this version cannot continue.  To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel" 3) When I try to upgrade to the latest 4.xx, it says I must first uninstall the current version, which from the above, I cannot do. So the machine is confused as to which version it has, and it won't let me upgrade, uninstall, or reinstall. In summary:&... Read more

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Having successfully copied all my backups to an external hard drive, now that I've restored my T61 to its factory state, rescue and recovery is refusing to recongise the drive. I've made sure it's connected before turning on my laptop, and I've also tried connecting it only after I'm inside R&R, but nothing makes any difference. I'm desperate to get hold of my old files so I can continue working, so any assistance would be really appreciated. Thank you! Sarah













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Answer:USB hard drive not recognised in rescue & recovery

Me again: by the way, I forgot to mention that my reinstalled version of Vista is quite happy to recognise the external hard drive -- as was R&R before I began the restore process.... Sarah

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I have a Thinkpad Edge 15 and the hard drive is failing.  I took a complete back up using Rescue and Recovery to an external hard drive and that was successful.  I also have the rescue media created via rescue and recovery.  I removed the old hard drive and installed the new one. I can boot to the media and rescue and recovery launches and recognizes the external hard drive and I can see the restore point.  When I try to restore it, it says "Configuration in progress" and then I get an error that says "One or more partitions could not be restored because the partition does not exist." No, I didn't partition the new hard drive -- I just removed the old one and put in the new and I don't know how to accomplish that from R&R.  I expected R&R to ask me if I wanted to partition it the same way the backup was partitioned, but it didn't and I couldn't find an option in there to do so.  If I go into Advanced R&R, the hard drive shows 0.00 available space which I believe is expected if it's not partitioned, but also has me worried that the drive is either bad or incompatible or I don't have drivers (which is likely, too). So, what did I do wrong?  How do I get this hard drive partitioned?  Like I said, I had expected an option in R&R and now I am at a loss. The new HDD is a Seagate -- 1 TB SATA with 8MB Cache and 5400 RPM.Laptop:  Thinkpad Edge 15OS:  Windows 7 64-bit Professional ... Read more

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Can anyone recommend the best external hard drive to use for Thinkvantage Rescue and Recovery?  I've been doing some research and I'm concerned about the Maxtor "one touch" software.  If I choose to purchase a Maxtor external hard drive should I go in and delete any software on the drive before I back up from Rescue and Recovery? I have been having a lot of problems with Rescue and Recovery -- it's difficult to delete past backups, and I get hangups.  But eventually it usually backs up.  I have read reviews for the Maxtor one touch software and it sounds like it doesn't work well for restoring an entire system (problems with certain files, such as hidden files, etc.).  But maybe that's not true?  Also, do you recommend that I delete all previous backups before running a Rescue and Recovery backup?  If not, if I ever had to restore from it, would it automatically use the most current backup? Thanks in advance for any advice!  I'm a novice, but I want to make sure that everything is backed up properly.

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Hello all, I intended to write a backup via Thinkvantage R&R, startet from the boot menue. This fails as no target could be selected to save the backup. After I talked to a colleague of mine, who told me to use R&R out of Windows (this way he made the initial backup) I reboot the machine via the button reboot in the top right corner. The machine rebootet but instead to start Windows Thinkvantage R&R was started again. No matter what I do, if I choose to boot from HDD Thinkvantage R&R will be started (if I choose to boot from USB od CD the system on the stick or CD will start). I can repeat this ad infinitum, there will always start Thinkvantage R&R. I even tried to revert back to the initial backup -- to no avail  Maybe someone can tell me how to stop this circle. Thank you in advance. Dennis













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Answer:R60 always boots into Rescue and Recovery instead into Win XP

Hi on_air,
 
  May i know what exactly have you done to your machine? R&R will start only if harddisk problem and trying to recover or boot sector has been corrupted. Worse case you might need to rescue files from R&R and restore machine back to factory default status
 
Fred





T61 + X201i

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I'm a desktop support tech working on an issue with a T61 that has started booting to Rescue and Recovery every time it is booted on a docking station.  It seems fine when off the doc.   I booted several times off the doc and it boots normally.  I booted several times on the doc and it goes to Rescue and Recovery.  Any help with a fix would be appreciated.  Thanks! Kevin

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my r61i boots to rescue and recovery 4. i have a full set of recovery discs from startup to final but i can not get them to work. how can i use those to restore my system.













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Answer:r61i boots to rescue and recovery 4

If you are trying to recover the system to factory state, please read
on. If not, please provide more information about what you would like to
achieve.
 
Questions, and hopefully answers;
 
are you pressing the ThinkVantage button at boot to enter R&R and then trying to use the cds?
 
what selections are you making in the menu in order to recover your system? Recover to a backup / image made on cds / dvds?
 
If the system can boot to R&R you may not actually need to use the disks, it should be possible to recover the system from the service partition.   ---  When in the R&R menu choose to restore your system, do not select to restore from a backup / image but rather you must choose to restore to factory condition.

If you are booting from the R&R boot cd, rather than pressing the ThinkVantage button, you need to make exactly the same selections as noted above, it will then request you to insert the appropriate disk when required.
 
only relevent if you have booted from the R&R disk; are you receiving any messages about the inserted disk being the wrong disk?
 
If you click on no when you see the above message, probably regarding the supplemental disk, the recovery should then continue it's progress untill completion.
 
Hope some of that helps, if not please provide more details.

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I had a hard drive fail in my old R51.  I purchased the 'R&R with Rapid Restore'  XP discs for this system about a year ago.  I'm not sure which version is on them, but disc 1/1 shows March 2004, then disc 1/7 shows January 2005.  I've installed a 100gb Seagate drive and boot from Disc 1/1.  I go through the prompts to do the Restore Factory Contents, it runs for a few minutes and then I get an "error during initialization' message and it fails.  Things I've done:  'quick formatted' the drive on another XP machine, changed the BIOS to boot from CD drive first and have tried setting the "IBM Predesktop Area"  to both 'normal' and 'disabled' and disabled the Security Chip, but I still get the error. Is there something else I need to do to the hard drive before trying to run the restore?  TIA and Merry Christmas!    

Answer:Trying to run Factory Rescue & Recovery discs to install new drive on R51

I also tried a different hard drive with the same result. 

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I have an old Vista laptop that is on its last legs. Broken keys, USB ports no longer functioning, mouse pad keys inoperable.

I also have a NEW win 7 laptop that has a failed hard drive. Other than that, it's almost brand new.

Never liked windows 7, but vista wasn't available when I bought the "new" laptop.

Is it possible to buy a new hard drive for the "new" laptop and use the recovery disks from the "old" vista unit to install the OS? I have win 7 recovery disks, but prefer NOT to use them.

How do I change the BIOS so that the "new" laptop will recognize the "old" OS?

Does it make a difference as to the size of the new hard drive? The old (new one that had win 7) was 640 gb. These are not available in brick and mortar stores. I don't need 640 gb. Would 500 be sufficient? Has anyone got a rave review of a new hard drive they'd like to share?

Answer:Possible to use recovery disks on a new hard drive?

Recovery disks are tied up a specific computer model with a specific OS on it so unless both laptops are identical you can't use recovery disks from Vista laptop on Win 7 laptop.

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Hello, my hard drive had imeninent failure, I created recovery disks, and replaced hard drive-- now it says my recovery disks are blank, where can I order recovery disks. hp website no longer has them available.  thank you

Answer:NEED TO KNOW WHERE TO GET RECOVERY DISKS FOR NEW HARD DRIVE ...

https://restore.solutions/en/hpg72253nr/ I have found this link for you dont know if its any use to you? Let me know thanks.  ?Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Click the ?Kudos, Thumbs Up" on the bottom right to say ?Thanks? for helping!

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I have an oldish (2002) laptop whose CDROM is very sluggish. Trying to reinstall XP from the recovery disks results in frustrating failure coz the darn thing is designed in a way that the slightest CDROM hickup causes the installation process to terminate.

Is there ANY way to transfer and run the files from the hard drive? I have linux on the laptop right now, so I was wondering whether I could "safely" transfer the files little by little and then (again, "safely") run the process from the hard drive

Any advice would be greatly appreciated. Thanks

Answer:Can You Run XP Recovery Disks from Hard Drive?

I've never tried it, but you should be able to copy all of the files from the CD onto the HDD and run setup from there.

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I need to create a set of recovery/rescue disks for my laptop. Its a Windows 8 T530 laptop. I can't find any software provided by Lenovo for doing this. What do I do? Thanks.

Answer:how do I create a recovery/rescue disks?

Not sure about Windows 8... but in 7 if you type in 'recovery disk' you should get some options provided by the OS. Also in 7... if you open the Lenovo ThinkVantage Tool, it should have an option for making recovery disks.  I would presume that would remain largely the same under 8. HTH, Monte

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i followed instructions on how to make a back-up disk and now it will not even recognize the cd/dvd nor the dvd rw drives or recognize the disks!! i have put the first or last disk in; i have rebooted my system with disk in drive d or e and still nothing! why is it more difficult to have programs run with microsoft and ibm these days; windows xp was a brilliant o/s! some one please help as the help section under lenovo is useless or i'm just sick of looking for something that isn't there!

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Summary: I'm trying to use the recovery disks with my SL510 and they're "hanging" before they get to the "license agreement" screen of the recovery tool. History of the problem and more details are as follows:   My SL510 is having hard drive issues. It won't boot, and gives an error message that a drive is failing with the following error code:Status: 0xc00000e9 So I went into the BIOS and ran the hard drive check, and got "Error Code: 0000 Read Verification Failed." I'm not getting the click of death. The hard drive appears to be trying to spin up fine, it's just--at minimum--corrupted as heck. Or maybe the connection where the drive is plugged in is bad. I don't know. Anyway, I ordered Rescue and Recovery media on the assumption that I'm probably going to have to replace the hard drive. Still, just in case it's fixable by a reformat or re-install, I figured I'd try the recovery media before messing with the hardware. So I moved the internal CD drive to the first position in the boot order list in the bios and saved it. No problem there. Then I put "Operating System Recovery Disc Windows 7 Professional SP 1" (disc 1 of 2) in the drive and turned the computer on. Results: I get the Thinkpad startup screen, then I get "Windows is loading files..." and the white bar that expands across the bottom of the screen as the files load. After a minute or two I get the "(c) Microsoft Corporation" logo at the bottom of the screen under a ... Read more

Answer:Error when using Rescue and Recovery disks

Update: I powered off the machine (yet again) and powered up and this time I did get to the language selection and accept licensing agreement screens. Now I've got "product recovery is restoring the system, please wait."I have no idea whether this is going to work or not. It depends on whether the hard drive was just badly corrupted and this does a low level format and manages to "fix" it, or whether the problem with the drive is more mechanical--like a bad connection between the drive itself and the rest of the system.And thus I have no idea (yet) whether my underlying problem was dying electronics or mechanical stuff OR just garden variety disk corruption.Can someone in the know tell me if behind the scenes the "product recovery" utility's idea of "preparing" the hard disk is a low level re-format or not?I did see the note in the repair manual that said recovery from disks could take up to 8 hours, so now that it's gotten this far, I will (of course) be leaving the machine completely alone overnight.

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After I did a clean install of Win10 about a year ago, I created a USB Recovery Drive. I also have a Norton Security Recovery Drive and I?ve created USB Bootable PE Rescue Disk by Kyhi. I also use Acronis to create regular full disk images and I have a USB Bootable Acronis Rescue Drive.

With the USB Recovery Drive and the USB Bootable PE Rescue Disk by Kyhi, do I still need to keep the Recovery Partition that Win10 created when I did the original install? Are the files in that partition used by the system to create the USB Recovery Drive?

Also out of curiosity I executed the ?reagentc/info? command and I see that the Windows RE status is disabled. Did creating the USB Recovery Drive do that or is something else going on? If I keep the recovery partition then do I need to re-enable it and if so how do I do that?

Answer:Recovery Drive vs Recovery Partition vs PE Rescue Disk, confused.

Hi, you don't need the manufacturer's recovery partition unless you planned to restore the PC to as bought e.g. to sell it on.
You could create a disk image of it and save it on an external disk, then delete it from your PC.

Windows RE: Suggests you have a corrupt or missing partition - System Reserved. Note that Disk Management does not show this 16Mb partition. You need a 3rd party partition manager to see it.

See this (lots of technical detail):
Just a moment...

And do a couple of checks to see if it really is missing.

Thread where this problem was resolved:
Can't enable Windows Recovery Environment

For interest:
Windows RE statue Disabled - Microsoft Community

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My HD appears to locked up. The HDD diag. gets a read error right from the jump.I can go into Rescue and Recovery but clicking on any of the options doesn't do anything Neither in the top bar or side bar. So it appears I will be replacing the HD. And installing a new OS. I needed to upgrade from XP any way.My Question is once I install a new HD, which perferably will be a SSD, how do I set it up for the Thinkadvange tool?I would like to to have the recovery and other options available through the Blue button?

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I have a R61 laptop with 140 GB running Windows Vista. It's about 18 months old. Windows explorer says 82GB of 140GB is used. When I add up each folder I get only 45GB of space used. All I really have on this computer is 26gig music & some holiday photos. I have had this problem since I first got the computer. I have looked through threads here who suggested that backups may be the issue, and a program called Rescue and Recovery was the problem. However, when I open that program it says that there are no backups avaliable. However, that program definitely tries to run on my computer every Wednesday as I get a popup telling me my computer was turned off and do I want to run it (I say no). The SW Tools folder is only 2GB. On windows explorer when I right click I see that there are something called "system recovery points" of which there are many. However, I can't figure out what these are, where the data is stored, or how I would delete it. Please help me as this is very frustrating as I have about 40GB of music I would like to move across but at present that would use a lot of my remaining space.    













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Answer:40GB missing from hard drive! (R61) - Rescue and Recovery says there are no backups?

download this and you can see everything on your harddrive http://www.pcworld.com/downloads/file/fid,64425-page,1-c,downloads/description.html





_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

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I upgraded my hard drive to a Hitachi 320 GB using Acronis. When I restored to the larger drive all I got was a blinking cursor in upper left hand corner. I then ran the Paragon disk software and selected boot corrector, problem solved it boots up fine. problem is I can no longer access recovery using the Thinkvantage button or the productivity center. It will let me do a backup but not a restore. I tried the productiviy center the last back up is listed but when I select it nothing happens. I have upgraded the R&R to the latest version as well. Any suggestions?

Answer:Upgraded hard drive and lost rescue and recovery function

I had a similar issue when I used Acronis to clone my existing 80GB hard drive to a 250GB. The first time I tried it, I also got the blinking cursor and a drive read error.The first time I installed Acronis, I used the 'Custom' option to not install the Rescue Media Builder and the Bart PE plug-in. I uninstalled Acronis and then reinstalled it using the 'Typical' option. I left the Acronis disk in the drive after the reinstall and rebooted as directed. It booted to the disk (it is a bootable disk) and ran the program, which I did not do the first time. The first time I removed the disk before rebooting and ran Acronis with Windows off the desktop. Running it from the disk had a different look, like it was in safe mode, and a screen came up with options like continuing to Windows or running a utility like clone the disk. I chose the clone option and this time it worked. I was using a hard drive docking station connected via usb. All I can say is, running Acronis with Windows failed and I don't know why. The steps I used the second time around did the trick, so that's all I have to offer, as long as you have a hard copy of Acronis and not a downloaded version.

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WinXP, 6459-CT0, Rescue and Recovery 4. R&R does not recognise an 8GB flash memory stick in the USB portas a USB hard drive. I am able to move files on & off of the stick, and open files that reside on this stick, but R&R does not recognise it.After I ran into the problem, I uninstalled R&R3 & installed R&R4, and it asked me questions that makes me think that the previous settings had ben overwritten, but I can't be sure about that. Any ideas?

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My T43P just had it's hard drive fail so I got a new Fujitsu 120GB MHV2120AH (per recommendation by other lenovo community members) I also got the 8 Disk IBM Recovery CD set.Here is the problem. I take out the old hard drive and install the new one.I change the start-up sequence to run the CD-ROM first.I get to the main rescue and recovery screen and choose "restore your system" then "restore my hard drive to the original factory state"I then choose "I do not want to save any file" since there are no files to save as it is a new hard drive.It then tells me that this will reformat my entire hard disk and do I want to continue? (YES)It this prompts again that this is intended for systems that are completely unrecoverable and do it still want to continue? (YES)Then I'm prompted to accept "terms and conditions" (I ACCEPT)HERE IS WHERE THE PROBLEM LIES - A new screen comes up that says "processing please wait..." Then a new screen pops up saying "AN INTERNAL ERROR HAS CAUSED THIS PROCESS TO FAIL." So my question is how do I get this new hard drive up and running because I have no idea how to install it other than putting the new hard drive in and changing the start-up order in BIOS to run the CD-ROM first with the rescue and recovery CD first...... Thanks in advance for any help 

Answer:Installing New Hard Drive in T43P - Rescue and Recovery Problems - T 43P, T43 P

I can think of four things which could cause this;  memory corruption, defective hdd, defective recovery disc and memory protection.
 
The fourth should be worth checking first; this a a BIOS setting which when enabled "can prevent virus/worm attacks that create memory buffer overflows by running code where ony data is allowed.   ...  reset to disabled if your required applications cannot run."  This setting can be found in the BIOS Security menu. The default setting should be disabled.
 
To check the disc, burn a copy using another system; if it can't copy it - you're wiser, if you can - try using the copy.
 
Memory can be checked using memtest86 and the hard drive using SeaTools.
 
Hope this helps
 
edit; grammar

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Do I have to purchase the recovery media from Lenovo or is there a download link out here on the Lenovo site?

Answer:Windows 8 Pro Rescue and recovery on a new hard drive(old drive died)

Hopefully, you've already burned a set of DVDs from the recovery partition. Recovery media is not downloadable. If your old HDD died, and you did not burn the DVDs beforehand, you'll have to contact customer support with your model number and serial number to order a set.

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When I first started having problems with the original 320 GB hard drive on my Acer Aspire 7740-5691 I installed a 1 TB Seagate hybrid drive. I tried to use the 3 recovery disks and the driver and apps disk to install Windows 7 but the computer would not boot up. Actually I never got to use the driver and apps disk. Error message was ?Windows setup could not configure Windows to run on this computers hardware?. The hard drive is 320 GB, processor is intel i3 quad core, ram is 4GB, the laptop was purchased a little over 5 years ago. Does anyone know what this error message means or what I need to do to get the 1 TB hard drive to operate using the recovery disks? This is really a nice older laptop and I would like to continue to use it. Any comments would be greatly appreciated. Thank you, Oscar!













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Answer:New Hard Drive Will not Boot Using Recovery Disks,...

https://support.microsoft.com/en-us/kb/2466753

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My laptop got Trojan.Win32/Comame infection, & screen went dark, fan running full speed. Upon rebooting same thing happens, thereare no beep codes, or any flashing light patterns on the keyboard. Removed affectedHD & connected it to a healthy pc with cable, ran AV scan from MSE which found& deleted the infection but damage had already been done – the Library (Mydocuments, My Pictures, etc.) is gone, and other folders seem to be empty. With the affected HD still attached to healthypc externally, I reformatted it’s main partition (but not the Hidden Partition). Computer Mgmt shows this external driveas Disk 1 with: 1.46 GB Healthy Active Recovery Partition, 287 GB Healthy Partition, & a 10 GB Healthy Partition. I then disconnected the HD from cable andinstalled back into original laptop. Washoping I could then use Recovery disks, however that did NOT work.

I need ideas on what to do next .. ? This is a Toshiba Satellite L655-S5116, model# PSK2LU-02900C, Windows 7 Hm Prem. Witha 320 GB HD. Thanks for your help.
 

Answer:can't use Recovery disks after formatting hard drive...

http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=56929
 

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I have recently purchase a new Western Digital Hard Drive and was wondering if I can use my recovery disks i made on my old drive for this new drive so it would run normally as my old drive did before?













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Answer:Will recovery disks work on my new hard drive

Not quite, what you have to do is open the DVD/CD drawer while the laptop is on, leave the drawer open and shut down. Insert your first recovery DVD and close the drawer.Upon boot up look for a message at the lower bottom left of the screen that says "Press the esc key for start up options" do this and you will have a number of choices. Navigate to f9 and press enter. Choose to boot from internal DVD/CD ROM Drive and push enter.That will now boot into your first recovery DVD. It will automatically eject when finished and ask for the other two.  You could also simply start tapping the f9 key upon boot up, this will also get you to the correct window.

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Hey all, someone gave me a crashed computer with windows XP on it. I ordered the recovery disks from HP and did my reinstall. It worked really great. But now I am wondering if I should do more clean up. I am using the computer right now, but some times when I get on the internet a get this error message: "Internet explorer script error". Does the explorer need updating? Could the computer still have bugs on it? I ran Norton and all looks clean. Also I can't get the dvd rom to work. It acts like nothing is in there. I get to the screen that should play it, but when I push play nothing happens. Thanks Lea
 

Answer:used recovery disks for dead hard drive. Now what?

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Hello,
 
I've had to pull out my old T400 as a backup machine after sending in my current T420s for repairs, but the T400 is running so excruciatingly slowly that I've decided I need a fresh install of everything. I tried rescue and recovery but it didn't work. I suspect this was because the computer was originally delivered with Vista plus an XP downgrade disk, which I immediately used. I then later had problems and had a computer shop wipe everything and install Windows 7, so I assume at some point in this process the original rescue & recovery mechanism was lost.
 
Question is what do I do now? I have Windows 7 discs, but otherwise no backup discs for this computer. I've read that all I need to do is to insert the Windows discs in the drive, boot the computer, select F12 to boot from disc, and proceed from there. Is it really that simple, or is there anything else I need to have available, or look out for, before I start the process? Even though this machine is slow, at least it's working more or less, so I don't want to mess anything up and be unable to work entirely before my T420 is back from the shop.
 
All advice is appreciated!
 
Thanks,
 
Susan
 
 
Moderator comment: Model added to subject for clarity.

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I had to replace my hard drive due to bad sectors. Where/how can I download the Recovery/Resue Discs so that I can restore my laptop to factory settings? I have replaced my hard drive due to bad sectors.













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Answer:Recovery/Rescue Discs for Lenovo G770 - Replaced Hard Drive

Good day and welcome to the community.
 
Recovery media has never been available via download. You'll need to call Support (info below) to obtain and there may be an associated cost.
 
Hope this helps.
Regards.
 
United States
IDEA-branded and B, C, E, G, H, K, N, Q, V, Y Series Products
English 1-877-4-Lenovo, 1-877-453-6686 24 hours a day 7 days/week
Software Premium Support - Windows & Android Operating Systems
English 1-855-271-3879 8AM-11PM Eastern, daily

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I followed the directions from Gateway about creating recovery CDs before wiping the hard drive. Unfortunately some thing did not work. I now have NO drivers and keep getting an error at Windows start up.

Windows error: it is asking me to select operating system to start and give me "Windows XP Media Center Edition" (list this twice).

Drivers: I've gone to Gateway (on another computer) and tried to download to a cd the modem driver so I can access the internet and Internet Explorer. I keep trying to install the modem driver and Internet Explorer with no luc

System and other info:
Windows XP Professional
version 5.1.2600, Service Pack 3 build 2600
System: Gateway
Model: MX6453
System Type: x86-based PC

Please help!

Thanks,
Jessica

Answer:Help - wiped hard drive, problem with recovery disks

You should wipe the drive with killdisk, do a google. I suspect that
remnants of the old os are still on the hdd. The drive is dirty....

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Hello all,
I'm having an issue with my Acer 6930 in regards to a new hard drive installed. Old hard drive went bad(Seagate Momentus 5400.5, 250 GB), replaced with a WD Scorpio Blue 320 GB. I have the recovery disks and proceeded to run them. The first time the computer was started up after HDD replacement it did not recognize the new HDD, but on second reboot, it did. I don't believe I partitioned any part of the HDD off, didn't know it was needed Answered a couple of other questions that prompted and then was asked to start the recovery disks. After the disks were loaded, the computer restarted(?) on its own Windows started to go, but then I got the message of, "Windows could not complete the installation. To install Windows on this computer, restart installation." Press ok, and the vicious cycle starts all over again. I tried to run my recovery disks again, but being a serious novice, I don't know to get the computer to read the disk drive in the state its in.
I looked at some forums and it seems that Acer has this problem because the recovery disks di not come from the new HDD? Kind of stuck and unsure how to proceed. Very limited in "computer speak"; I believe this was the first time I touched the "f" buttons. Any help would be appreciated, Thanks.
 

Answer:New hard drive installed; recovery disks not working

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Hi.

I have an old machine from 2005: XP SP3 with AMD Athlon64 3200+, 1GB RAM, 128MB ATI Radeon graphics....

I have the original recovery CD (but not the actual XP install CD); is it possible to boot from this disk and return to the "factory defaults" from that first day I bought the machine? I have backed up all data with DriveImage XML so I can return all the (limited) personal information but I would really like the rest of the C drive to be erased.

All the family now have laptops or desktop PCs for work and communications so it's not critical to have it fully-working within a couple of hours and all software loaded etc.

My sister once accidentally performed a system restore from the recovery partition and the sound drivers were uninstalled. Are things like this likely to happen restoring from the recovery CD?

Thanks for any advice, I don't want to completely screw this up
 

Answer:Solved: Recovery disks to clean hard drive?

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My hard drive crashed on my laptop. Before It crashed, It gave me a hard drive warning of imminent failure, and gave me an option to create recovery disks. I ended up creating 11 disks from the option. I installed the new hard drive and the BIOS reads that it will boot from the internal optical drive first. When I insert the first CD and start then computer, it continues to read "Operating system not found". When I look at the CD in another computer, it reads three files and one folder. The first file is an icon file which reads "Setup", the next is a "Media" bin file, and the last is an autorun setup information file. The last is a folder that contains various other backup files. My computer did not come with any copies of windows. Why is this not working?

Answer:Recovery disks will not load in new hard drive after crash

Did you validate that the Recovery Disks after they were created? What was the result if any?

Is the replacement hard disk the same as the earlier one?

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So as soon as I got my brand new Y50-70, and before doing anything on this laptop (not even installing new software), I went tried OneKey Recovery only to discover that it is broken. I then tried my luck with Windows Recovery (the one provided with every Windows 8.1 copy, not unique to Lenovo): I first went through system image creation on a recovery drive (1TB WD Elements USB HDD): 1. Find it on Control Panel: 2: Select it (Recovery option):3. Create a recovery drive:  4.  Selected the F: drive (1TB, it's not a *flash* drive just an ordinary USB hdd, does it matter?): 5. Got a nice warning (indeed, this process reformatted the drive, to 32GB only, why 32GB and not the full 1TB?)  Now... let's see if I can restore from this newly created system image: 1. Rebooted from the newly created Recovery Drive (it actually boots!): 2. Selected "Use a device", then received this menu: 3. I selected EFI USB Device. It then went to an intermediate Lenovo boot splash: 4. And shortly after that (without me doing anything) a new prompt, to choose a language: 5. I selected English and then, got prompted for keyboard layout: 6. The system then system to restart again from the Recovery Drive, only to prompt me again with the "Choose an Option" screen (as in step #1). So, I selected "Troubleshoot" this time: 7. I then selected "Advanced options", and received this screen: 8. I then selected S... Read more

Answer:Windows Recovery: Backup created and recovery drive boots but can't find system image (Y50)

The reason that the Windows recovery program could not find a backup image is that you did not make one. What you have made is a recovery drive. What you should do is click "System Image Backup" located at the bottom left portion of the File History menu.

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HiI'll be getting my X220 soon and one of the first things i'll be doing is taking out the 320gb hard disk and replacing it with a 256gb Corsair M4 SSD. Now to install the OS on the new SSD i have 2 options: 1) Make a image of the existing HDD (take out the HDD before booting it up) and copy this image to the new SSD Or 2) Use the recovery disks to install the OS on the new SSD I would prefer option 2 but read somewhere that using recovery disks does not restore the PC to factory-fresh state? Is this true? Cheers





ThinkPad X220i7-2620MCorsair Neutron GTX SSD 480gb8gb Crucial RAMIPS 12.5 3x3 displayIntel Ultimate N6300 wifi9 cell batterybluetoothFingerprint readerWin 7 Pro 64 bit









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Answer:New SSD on X220 - clone drive or install OS from recovery disks?

On my old Lenovo 3000 i changed the factory 120Gb drive to a new 250Gb Seagate hybrid using the disk cloning in Acronis backup software.  It worked perfectly - when i at some point change the drive in my X220, i will do the same. I haven't tried the recovery disks, so i cannot answer that question.





/Henrik - DenmarkX220 - i7-2620, 8GB, 128GB Samsung 830 SSD (I just LOVE my X220!)

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My T60P 8744-C9U hard drive died.  Test: BIOS encounters read errors when doing a  test - WinXP boot cd cannot find C drive.But fortunately I did frequent backups to a USB external drive .... hum.....So - HOW DO I RESTORE THE DATA FROM THE USB EXTERNAL DRIVE THAT WAS CREATED WITH R&R onto my other computer so I can work - a desktop - Quad XP 64 - not a Lenovo product !!! 

Answer:Rescue and Recovery - How do I restore data to another comptr since my laptop hard drive crashed???

You're not going to be able to do a complete restoration onto a totally different computer, but you should be able to connect your external drive to the desktop and retrieve specific files and folders.
 
The only way to do a complete restoration is to get a new drive for the T60, download R&R and restore from the backup, unless you burned recovery discs, then you could restore from those and then use the backup.
 
Dave  

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With Rescue and Recovery 4, I used the Rescue option to transfer selected files from my Thinkpad to the external hard drive.  I then restored the Thinkpad to a previous backup.  Using Windows Explorer, I can't see the rescued files on the external hard drive, in order to copy these back to the laptop.  How do I get to these files? Thanks!

Answer:Can't find rescued files transferred by Rescue and Recovery 4 to external hard drive

I just posted a solution to this problem here:http://forums.lenovo.com/lnv/board/message?board.id=Special_Interest_Utilities&message.id=1783&jump=... Hope it works for you!

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We just bought E420 laptop and my husband do the backup using ThinkVantage Factory Recovery DIsks connected to my external hard drive, it finished smoothly, then he  take a look at the contents of my external hard drive and the backup is there (showing the boot and factoryrecovery folder and winRE.wim), but the problem our files in our external hard drive seems have been deleted...There's no message that your file in your hard drive or USB will be deleted prior to do the process, and also you can choose where you going to store the backup... Any change to recover the files in our external hard drive???

Answer:E420 Factory Recovery Disks - external hard drive

hey loreyn,with regards to this, there would be no way to recover any files that was previously held in the external drive.anyway, when you did the recovery disc, was there an option saying "do not delete existing data" , if this box was UNchecked .. data of the external hard drive will be deleted.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Called Costco to get tech help with an HP Envy Desktop. The tech instructed me to do a hard drive system recovery even though I had recovery disks. . .The computer screen showed 100% software installation recovery in under two hours and the machine went into "turn on turn off" mode.Problem: The "Turn on turn off" mode is still going on, and now it's been a full 6 hours and then some.Question #1: Can the desktop be manually shut down to stop the endless "Turn on turn off" process without harming the computer?Question #2: Any guidance regarding such a stoppage and then redoing the system recovery once again, but this time with the recovery disks?

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Crashed with bluescreen saying "Smart Hard Drive " with imminent failure expected.  Cannot boot or enter BIOS or Setup regardless of hitting ESC, F11, F10, F8, etc.  No Recovery Disks vailable.  Cannot do drive diagnostics.  Identifies Hard Drive 1 (301) faulted (Touchscreen All-In-One has 1TB Hybrid Drive with bootup from SSD (not sure).  Won't get past initial Bluescreen warning.

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Following a number of good tutorials I installed Windows 8 on a Samsung Series 7 tablet from a bootable USB thumb drive. I created a vhd on a 64 GB micro sdhc card. I was able to choose this vhd as the installation location and Windows 8 appeared to install as expected. However, when the system reboots, it only comes up the the Windows 8 "Windows Recovery Environment". While this screen give options to try again and press F8 for alternate boot options, neither of those work. However, if I hit F9 to use a different OS then Windows 7 boot up lickity split.

I have not had any luck getting this thing to a OS selection screen. Any ideas would be appreciated.

Answer:After Win8 install to vhd on removable drive system boots to recovery

Some drivers cannot be used for booting.
Recovery OS/WinPE is not equal to OS.

Old example - XP can be installed to USB drive but cannot be booted from by default installed driver and loader.
During the boot process devices are reset so reading of next part of OS (kernel, drivers) is not always possible unless special measures are taken (another driver, another boot manager, different setup).

And VHD is on top of driver and file system.

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Relevance 93.89%

My Laptop came preloaded with Windows 7 Home Premium and I would like to create system recovery disks. I have a drive labeled RECOVERY (D. How do I create recovery disks from this drive?

Answer:Need to create system recovery disks from RECOVERY (D:) drive

We know nothing about your laptop, so it's hard to say. Who made it?? What model?

You probably have to access some program, either from a choice in your list of programs or through a particular keystroke during the boot process. Look in your list of available programs for something related to recovery or consult your manual.

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Are there any alternatives to malfunctioning recovery disks or purchasing new ones?I do not know how to use torrent files and would like to "rebuild" daughter's laptop somehow with major expense.All seems to be in order except I only have Dell Windows XP Pro CD and when loaded cannot be accessed.

Answer:R51 model 2888 installing new hard drive but have no recovery disks that work

Welcome to the forum!Have you tried running recovery from your hard drive, by pressing F11 on boot?

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I currently have a Lenovo laptop and have had it for 2 and a half years. The battery has always been pretty bad and last about 3 minutes unplugged. The hard drive is a temperamental one from an old laptop as the original broke for no apparent reason, probably didn't help I was constantly having to rebuild it too. I know it is stupid but when I got this laptop I was young and naive and didn't realise how essential recovery disks are.
I realise to replace all of these would be quite expensive so am wondering whether it is worth just buying a new laptop?
 

Answer:Worth replacing the hard drive, battery and buying recovery disks?

We need more information to comment.
There are at least 7 levels of Lenovo laptop... Is this a T-series... or just what is it? model and type.
In general, Lenovo laptops are among the most reliable...
This is not a good time to buy hard drives, due to the market over-adjusting to the hard drive factories under water in Thailand.
Batteries, good ones, can be found for $35 to $45
But you can get a 90 GB SATA hard drive for $90 or less.
Tell us the hard drive brand and size, the amount of memory installed.
All in all, we can rebuild a decent Lenovo for $140... and that is a lot less expensive than a new laptop. But a shop would have to charge you $205 or more.
A cheap laptop might cost you $500 to $600, but a good laptop could cost you $1200 to $1800. For long term reliability, I would want to invest at least $1000 to $1500

Tell us more so we can best advise you.
 

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Relevance 93.07%

Hi guys, 
I have a fairly new (2 years old) Samsung touch screen computer.
Windows was pre-installed (7 i think) so i have NO WINDOWS DISKS.
Windows automatically upgraded me to win 10 and since then i'm having no end of trouble. Computer freezing taking 5 mins to open a photo.
I tried a "reset" keeping files and settings. This blue screened said "was unable to reset PC" and took me back to the main login. I was able to re log into the computer and still sort of use some things.
So i decided to try a "restore to factory reset and reinstall windows" --> It got to 52% and froze. Then booted into the blue troubleshoot screen. Startup repair is no help. I can now no longer get into the computer.

I don't know what to do next??  Please help.

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Relevance 93.07%

Hello everyone, I have a Lenovo T61 Widescreen (Type: 7658CTO) that I bought in Canada in May 2008. Unfortunately my warranty has expired. I had some problems with my 1st hard drive (which came shipped with my Canadian machine) and so had it swapped with a new one using Lenovo's Hong Kong On-Site service in January of this year (I now live in Hong Kong). I am trying to do a Rescue and Recovery (full system restore to factory settings) using the Hong Kong drive, but it is frozen at "Please Wait, Preload Customization in Progress...." There is an accompanying command line screen that says "Installing Chinese Hong Kong language pack". At the top of this command line screen it says "Select X:\Windows\system32\cmd.exe - call c:\swwork\autoex.cmd" It has been frozen for over an hour. I have tried rebooting but it freezes again at "Please Wait, Preload Customization in Progress..." I do not have Rescue and Recover CDs as they were not an option at the time I purchased my machine. In the past, I have several times successfully recovered and reinstalled from my hard drive partition on my Canadian hard drive. Both Canadian and Hong Kong hard drives were running English Windows Vista Home Premium Edition. Unfortunately, I do not have my Canadian hard drive anymore because I had to hand it over to the Hong Kong technician in order to recieve a new hard drive. Could it be that the Hong Kong On-Site Warranty service merely made a Ghost Image of a Eng... Read more

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I am trying to upgrade the Rescue & Recovery to version 4.2, downloaded the file and but when it starts to deploy would then dsiplay the following message" "The contents of this file cannot be unpacked, The executable you are attempting to run has been corrupted. Please obtain another copy of the file, verrify its integrity, and try again." In fact this is the 5th time I have tried re-downloading and installing but still giving the same error message Also I notice the downloading speed of poorly slow from this Lenovo site... I wish Lenovo is gonna do something with this. Regards, Josh

Answer:Rescue & Recovery 4.2 upgrade fail

Hello Josh,I am having this very same problem and I need to install Rescue and Recovery to solve a problem in my laptop. I also have a 3000 c200 with Vista.Did you solved it?Thanks a lot

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Hi all, I decided it was time to upgrade the OS on my T60 (type 8743) from Vista to Win7.  I used Rescue and Recovery to back everything up to a NAS.  Before starting the OS upgrade, I verified I could restore individual files from the newly created backup.  After doing a clean install of Win7 and installing RnR 4.31,  RnR will not list the backup when I point to it using the network option.  Is RnR not showing the backup because it was made with a different OS?  Does anyone know how I can get RnR to read the data? Thanks in advance,-Marc 

Answer:Rescue and recovery restore after OS upgrade?

What version of RnR did you use to backup your data?If not listed on RnR 4.31 (only for Windows 7), you can get the RnR boot disc from other computers (or via Virtual PC) to use RnR (compatible with version you used) to restore your data.

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Relevance 86.51%

I ordered Rescue and Recovery CD to install my T42, and I got 8 CDs, one is independant, and other 7 CDs are for T42, so I just wonder how do install it, I mean use which CD, or which is used firstly, anyway, could someone tell me step-by-step to rescue my laptop.Thanks a bunch.

Answer:how to install Rescue and Recovery CD to my T42

start with the rescue and recovery cd 1, disc 1 of 1.
 
then product recovery cd disc 1 of 6, and then follow through with other discs.
 
Finally it would usually ask for the supplementary discs 1 of 1. 

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Relevance 86.51%

I saw "Backup" etc on the toolbox menu and hastily uninstalled that - but in fact I managed to uninstall Rescue and Recovery (blue button style recovery). Now I cannot reinstall it - "the installation was interrupted" - "your system has not been modified". No idea why. Also cannot install SystemTap. Any ideas? Sorry I have no better information than that. The system is functioning perfectly and all updates are installed. Just no R&R. Note: the blue button works - it boots into SOME version of R&R. But if I ever need this facility, I can't trust it to really work unless R&R gets reinstalled from the Windows side.













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Answer:Cannot re-install Rescue and Recovery

oh yeah, I have a W520 427639U.

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I get ssd hard disk i need to buy recovery dvd for y500 to install new windows with recovery    how much does it cost i need to do recovery for ssd only i need direct link for that













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Answer:I get ssd hard disk i need to buy recovery dvd for y500 to install new windows with recovery

can i download it from web site and pay by mastercard

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Relevance 86.1%

Hi,I have a T60p 8743 CTO with Vista Business. I upgraded 2gb to 4GB and 100GB HDD to 500 GB.The process I did was, to replace the old HDD with the new one. Used recovery disks to load the vista on to new HDD. Then loaded the latest backup from old HDD. I assumed that I got all the functionality of think vantage tools in new HDD too. Now, I was planning to load Linux OS. So when I tried to create a back up using rescue and recovery I was not able get it done. Could you please suggest me if there was a mistake in above procedure. How to troubleshoot the current problem?Could I make a partition and load Linux with out problem? I need Linux for my research purpose. I appreciate your help. Thanks in advance. SincerelyYogi













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Answer:Backup through Rescue Recovery failed after HDD upgrade

it might be when you put the backup on the new HDD the backup also put the backup back on the new HDD so the change in HDD GB might have it messed up you may have to delete the old backups and start over





_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

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Relevance 86.1%

I've upgrade vista 32 to win7 premium. In the setup the laptop (n200) reboots a few times as needed. After the last reboot the laptop will only boot to recue and recovery ? i've also tried the upgrade without a clean factory setting and no lenovo options installed.In the end the laptop boots up only in R&R   so now i'm back @ vista atm

Answer:After win7 upgrade, bootup only gets into rescue and recovery

can you try to upgrade again?

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Relevance 86.1%

Hello, I have a M92P desktop with W7 pro as OS. My configuration: SSD 250Gb for OS with Three partitities C is for W7 OS, next parttitie is Q with factoryrecovery (but this never worked!), last partititie on SSD is a hidden partititie with letter E I don't know what function this parttitie E has.Second harddisk from 1 TB has 2 partitities, first is named D and is used for my documents and other data. Second partitities is named X and it contains a Ghost file from my C disk and some recover data from R&R.For my weekly backups I use a external portable drive with de data which R&R writes up for my weekly backup. Also on this drive all my backyups like data and so on.
W 10 says that there is a compatibility problem, I have to remove R&R. I tried several times but cannot remove R&R 4.5   I also tried to update it firts to version 4.52 but without result.What did I try; Via configuration I selected R&R for removing. Uninstall starts and I get a message that I have to close scheduler_proxy Application ? In that window I choose for automatic closing. Next I get a message that not everything can be closed, I have to take care that every map which is in use that this will be closed. Question what do I have to close now? I close the message bij clicking OK. Next message which appears is " Error fetching drive letter for Rescue and Recovery environment" . I click for OK and uninstall goes further seemingly but unfortunately no uninstall.Who can help me with... Read more

Answer:M92p-Rescue & Recovery issues after W10 upgrade

The RNR uninstall is trying to assign a Drive letter to the hidden service partition.Try this:https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

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Relevance 85.69%

I'm using Window ME. Having had some problems I decided to re-install windows from the recovery CD that came with the computer and installed using the option 'without a hard drive format'.During installation it stopped and a message said there was insufficient space on my hard drive. Now I know I have over 30Gb af space on a 40Gb drive, so I ran some checks with Fix-it utilities. This identified several problems, none of which I really understand but it was enough to make me assume I have a hard disk problem.Now, here's the dilemma. If I re-install with a format it may not re-install after the format, due to the drive problems, so I could be left with nothing. At least I have a working system at the moment, albeit with a few problems!So, I'm thinking it would be better to play and safe and fit a new hard drive. But if I do, can I install windows onto the new drive from the recovery CD, or is this only usuable with the drive installed by the manufacturer? I have no other copy of windows but I do have a start-up floppy disc.

Answer:Will recovery CD install onto new hard drive?

Some will and some won't!Certainly stay with your existing system and use the route of trying to "recover" onto a new HD.I am hoping that you will find its all there. I know it means buying a new HD just to find out, but a second HD is a huge advantage in a tight corner.If you do start with a new HD, do disconnect the old one first just to prevent a fatal mistake of doing things to the wrong disk!

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Hi I have recently installed windows 7 64-bit on my SL400 laptop. When I try to install the Rescue and recovery software for windows 7 it says ?error 25014. There was an error installing the rescue and recovery boot manager. Return code: 6" I have tried updating the BIOS and resetting it to the manufactures default settings but still no go. How do I install the software?

Answer:Can't install Rescue and Recovery for windows 7 64 bit

Hi and welcome to the forum!Check Henrik's posts on this:- http://forums.lenovo.com/t5/Windows-7-Discussion/error-installing-rescue-and-recovery-4-3-on-windows...http://forums.lenovo.com/t5/ThinkVantage-Technologies/New-install-of-Windows-7-and-RnR-error-error-2... Also, I would suggest searching the forum for "error 25014".Hope this helps.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Español Visit my YouTube Channel

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Hi, I recently bought a reconditioned Lenovo T410 and have pretty limited technical knowledge, so I took the helpful advice of another member on the forum to perform certain actions to get myself set up. One of these was to create factory recovery discs using Rescue and Recovery. As this wasn't already installed on the machine, I have downloaded it (tvtvrnr4.52_005en.exe) but it won't install. I am getting the message 'Error 25014 There was an error installing the Rescue and Recovery boot manager. Return code: 6'. Any ideas about how to resolve it or an alternative way or creating recovery discs?













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Answer:Can't install Rescue and Recovery on T410

Do you see Lenovo Factory Recovery Disks applet in Control Panel?

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What version of IBM Rescue and Recovery with Rapid Restore or Lenovo Rescue and Recovery should I install on a ThinkPad T41 model 2379DKU? Background: I have a ThinkPad T41 model 2379DKU that I restored to the way it left the factory, using the IBM recovery disk set. I updated Windows XP to SP3 and did other software updates. I read that for Rescue and Recovery with Rapid Restore to work, you have to update the BIOS and Embedded Controller, so I downloaded those updates and will install those too.

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I tried to do a system update (massive, new computer, lots of updates.) And it kept hanging on the new version of R&R with the message "nspect Application has encountered a problem and needs to close." I get that message about 8 times and then the install fails. Worse, the one I have now keeps giving me the message that it has encountered an unexpected termination (C++ library). I tried uninstalling and reinstalling directly (downloading tvtrnr42_1016en.exe, no go, same problem. Basically hosed, woudl love to have this on my machine....













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Answer:Rescue and Recovery wont install

X61 7764 CTO XPSP3 I rolled back to 4., and installed the updates for that version, and started getting the C++ termination error. Then tried to install 4.2 over it, and got nspect error 11 times during installation.

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Hey, Was trying to install R&R but got notification saying "...make sure that the required .tvt file is in the same folder as the installation package and restart the installation". It goes almost all the way to the end of the installation process and let's me "Launch" the R&R software but this comes up just before the end. Can I find this .tvt file somewhere and into which folder should I save it? I see the program is installing something into folder C:\SWTOOLS\readyapps\rnr. The best,T-man 

Answer:X1 Carbon Rescue & Recovery won't install

Hi, teppo
 
I did some research and found this thread from Lenovo forums that may help. A user had the exact same issue and a fix was offered by another. It has not been marked as the accepted solution, but it's worth a shot. Instead of trying to install Rescue and Recovery in your language, try installing the entire software with all supported languages. It has been claimed to work by others. You can download it directly from here, or you can find the file on this page.
 
Hope it helps,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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When I get my T400 tomorrow I plan on nuking every parition and creating only one C:/ drive on which I will install Windows Vista Home Premium 64-bit. However, I still want to take advantage of some of the features that Thinkvantage Rescue and Recovery offers such as file recovery without having to boot into the OS enviroment. Is this possible? Thanks! Can't wait till I get my T400 tomorrow. 

Answer:Clean Install/Rescue & Recovery

No, Once you remove the recovery partiton you lose the ability to recover files without booting to the OS.Before you blow the partitions away make a set of recovery discs.





______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

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Wwhen I try installing Rescue & Recovery 4.21 on my N200, it gives an error message "There is not enough space in the boot manager to install Rescue & Recovery" after a fresh install of XP SP3. I have 1GB of RAM in my N200 0769-A29. Can anybody help please? 

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My T60 has a 60gb harddisk and I want to upgrade to a 160gb.I need to know how to install this rescue and recovery on the new disk.Can some one help me out hereI can imagine for example to create this (hidden) partition with Partition Magic,  but how to continue ?

Answer:How to install "Rescue and recovery" on a new harddisk (T60)

Hello,Have you considered either cloning your old 60GB hard disk drive to the new 160GB model, or using your recovery discs to install a fresh copy of the operating system plus ThinkVantage utilities to the new hard disk drive? Regards, Aryeh Goretsky 

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Windows upgrade stalls and tells me I must uninstall Rescue and Recovery because it is incompatible.  Do I want to do this?  What does that mean for future recovery efforts?  













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Answer:Windows 10 upgrade telling me to uninstall Rescue and Recovery

HiR&R application doesn't work under win10. New OS has its own recovery features.

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My T400 originally came with Vista installed but since then I have upgraded to Windows 7. I would like to do a system restore and restore my computer to factory settings (yes, I am aware this would mean reverting back to Vista). The problem is R&R is not working. I downloaded 4.50 but it still won?t work. It stays that the program is not compatible after an upgrade. Is this true? What are my options, if any, for doing a complete system restore?

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When I try to do a R&R backup, I get a message that there isn't enough space to do so.  There are no backups to delete to make room.  How do I increase the allocated space -- I know it will take away unused space on "C" drive.

Answer:Rescue and Recovery space on Hard Disk

Hello, please take a look in this thread, there are some hints regarding getting back disc space.

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Hi there people. First post so sorry if it's in the wrong place or anything. I've had as much of a search as I can and haven't found anyone with quite the same situation as me. The questions come at the end of the rambling background to my problem!!! Hope you can make it through to the end! My E520 recently just went beyond it's warranty and surprise surprise fairly soon after that I got a warning through ThinkVantage that there was a problem with my internal hard drive. When I googled the problem it said that the hard drive was going to fail and to replace it immediately.  As I (like an idiot) hadn't got round to backing up my computer properly (I'd saved all music, photos and videos to a seperate hard drive but hadn't done a Rescue and Recovery or Windows back up) I went out and bought a seperate hard drive to back up the computer and some disks to create the recovery boot disks.  When I went to the Q drive to do this I misunderstood the question about do I want to create a data back up disk. I thought this meant all my media so I said no and created just the boot recovery disks.  So my question (told you I'd get there) is this. When I replace the internal hard drive and use the boot disks to install windows will I then be able to use the Lenovo Rescue and Recovery to restore my computer to it's former glory? Or will the fact that I'm not restoring the Lenovo skin (sorry if my terminology is wrong here. Not sure what to call it) ... Read more

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My T61's Rescue and Recovery software in WinXP can't recognise/use the Vista's ServiseV002 partition to go back to factory settings.  I tried both in the pre-boot program and the Rescue and Recovery  in windows Xp, but both of them can't get to the hidden partition to go back to factory settings. I didnt make a rescue CD before formatting the C drive. I think the hidden partition is enough for me to get a clean Vista when I want at that time but I am wrong.  Hope someone can get me an answer, thank you! BTW i am in a educational system, I can get Vista Ultimate for 7 bucks, so if I can't get the Vista from the hidden drive, I can just bought one from school. It's not the end of the world!!!

Answer:T61:Rescue and Recovery in Winxp can't recognise/use the Vista's hidden recovery partition

anyone can help?

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I replaced the 16GB SSD on my Viewsonic Tablet to 64GB, I cannot use the included Windows 7 Recovery CD. The Recovery Error is the the BCD on SYSTEM partition is missing. Does anyone have a solution?

Answer:can recovery windows 7 cd install on new hard drive

Each vendor makes different recover media. It may be that the disk needed some info off the old drive. I don't know why booting to the dvd would cause a bcd issue. Hang up and live.

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Hi all. I recently had a catastophic hard drive failure. I bought a new hard drive, ordered the recovery DVD's from hp, and have installed the new HD. However, the recovery disks refuse to work. I leep getting an error message after several minutes saying Copy File Fails From: E:\PRELOAD\BASE10SWMTo: Z:\RM\IMAGE\BASE10.SWM I have attempted the recovery several times with the same result. I do NOT want to pay Geek Squad or similar money when the whole purpose of doing it myself was to save money. HELP!!! 

Answer:Cant install recovery system on new hard drive

Have you used these disk before? Could be possible bad recovery disk. And is your BIOS UEFI or Legacy set?

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I have to use recovery console xp sp3 on my computer. There is a problem when it asks which directory is the windows folder located in. It gives me just an option 1.C:\WINDOWS
Actually, my 'WINDOWS' folder is located in hard drive named H:\

If I choose 1, will it delete my files on H:\ disc and create a new C:\ disk or not?
Is there an option to change the name of the drive to H:\ instead of C:\ ?

Thanks in advance.
 

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Hi Folks!  I have an XPS 8500 which was running a fully updated version of Windows 8.1.  Using Dell Backup and Recovery 1.6.1.1 (free edition) I created a Factory Backup of Recovery Media to DVD.  So far so good.
So now the hard drive failed and I've installed its replacement.  I boot off the Recovery Media but there are NO OPTIONS to recover that actually work.  On the initial screen I get: Troubleshoot or Turn off your PC.
So I choose Troubleshoot.  I'm then presented with: Refresh, Reset, Advanced Options, and Command Prompt.  Refresh says the drive is locked and to unlock it first (huh?).  If I choose a "Reset" I'm presented with a seemingly related issue, "Unable to Reset your PC. A required drive partition is missing."
Why isn't there a "Press this stupid button and we'll reinstall everything off the Recovery Media you created"?  This seems totally absurd.  Am I losing my mind?
Thanks in advance!!

Answer:How to use Recovery Media for Windows 8.1 Recovery after Hard Drive Replacement

Hi Spamcop01,
I would suggest you to try booting the system with the recovery discs again so that this time it will boot using the disc. If you’re still facing the same issue the recovery disc may be corrupt. Please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check and assist you further. To send a private message, click on my name and send private message.

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Hello 1) This is Lenovo Y580. My Windows 7 keeps throwing a warning, "Your hard drive is about to fail.".I launched the One Key Recovery option and created a recovery disc on THREE DVDs. If I buy a new hard-drive, and use this recovery disc, what would happen? Would it create the same partitions as before, i.e. partition 1 as SYSTEM_DRV, Partition 2 as "Windows_OS", Partition 3 as Lenovo (for Drivers) and unknown Partition 4? Please explain how the recovery works on the new hard-drive. 2) Are these discs enough, or do I need to create a System Image? I click on Create an Image ("System Backup") on One Key Recovery and use my external hard drive as the target, However, it is stuck in the "INITIALIZING" stage and fails after 10 minutes. Can anyone help me understand why this happens?

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I have just bought a pre-owned Think Pad X201-3680-FZ2 laptop with Windows 7 professional, and for my own peace of mind wanted to restore it to factory settings before I start using it. There are no recovery disks so I have downloaded the Rescue & Recovery 4.52 Setup but when I run the programme it gets to a certain point and then I receive the error message Error 25014. There was an error installing the Rescue and Recovery boot manager.  Return code: 6 I have searched for a solution to this problem online, and see that I am not alone, but the responses I find either do not seem to apply to me as the other programmes mentioned are not installed, or I do not understand them. I am not a computer expert, just a domestic / home office user, so need a solution in very easy to understand terms.  The Think Pad I have came with no instruction manuals, and as far as I can see, all the programmes installed relate to the operation of the Think Pad itself.  There does not seem to be Rescue & Recovery already installed on the ThinkPad.Does anyone have a solution to this which they could explain to me in simple terms, please?

Answer:Unable to install Rescue & Recovery on X201 Think Pad

H,is the OS Lenovo preloaded or installed from m$ media/.iso image?Are there any partitions in the Device Disk Manager except of the system one?
 
---
edit: sorry for a typo

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Greetings All,  Just installed R&R to new Hitachi 100GB, got 2010 error which I knew would occur until BIOS update. Anyway, shouldn't I get to Windows after the install is finished ? Just restarts with R&R again. Also Supplemental disk keeps stating wrong disk but certified Lenovo set. Did I misunderstand the process ? Any help greatly appreciated.Thank you,Donald 





ThinkPads:T23 2647 PIII-M 1.0GHz, 14.1 XGA, OS/2 Warp Version 4, WinXP SP3T43p 2668 2.26PentM, 2GB, 15in 1600x1200, 128MB ATI FireGLV3200, XP SP3 T61p 6458 Core2 Duo 2.4GHz, 15.4 nVidia Quadro 570M, Win7 Ultimate SP1









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Answer:T43/p 2668-Q1U New HDD rescue & recovery install, no WinXP ?

Once the recovery process is done, you get back to Rescue and Recovery, at which point only the Supplemental disk (or no disk at all) should be left to work with. Finally, after quite some time, XP will appear...many reboots in the meantime.
 
Wipe the drive clean, re-install from scratch skipping the Supplemental disk and see where that gets you.
 
Good luck.

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Answer:Can't get Rescue&Recovery 4.20 or 4.21 to install. Reports they are downladed

yeah, i experienced that issue also.  in case you haven't noticed, the TV System Update utility is not very intelligent or reliable (and wastes a ton of space with the files it downloads/keeps on your hard drive; you're better off downloading whatever updates you want/need manually, and uninstall TVSU, imo.  in fact, if you have an XP installation disc (cdrom), then you can blow away the recovery partition altogether and do a clean install of XP on a single partition... that recovery stuff isn't needed, unless you don't have an installation CD for the OS.  btw, any retail or oem copy of XP pro can be used to install the OS (even if you just borrow one from a friend), but enter YOUR own product key, which can be found on the Microsoft sticker affixed to the bottom of your machine.

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Hi, I own a T60 laptop with Windows XP professional.I bought the Product Recovery CDs separately, around 1 year ago.Now my HDD has completely died, I cannot restore the orginal configuration.So, I got a new HDD, and tried using the product recovery CDs, but realized that I do not have a bootable CD which can ask me to load these product recovery CDs. It seems that Lenovo forgot to ship me this bootable disc - which I have found in forums is called - "Rescue and Recovery CD". How can I get these rescue and recovery CD? Has anybody gone through this?Do I need to buy these CDs again?   I got the following product recovery cds:Main FRU P/N: 43T8618XP-P SP2 Disc 1 of 6: CD P/N 43T8619Disc 2 of 6: CD P/N 43T8620Disc 3 of 6: CD P/N 43T8621Disc 4 of 6: CD P/N 43T8622Disc 5 of 6: CD P/N 43T8623Disc 6 of 6: CD P/N 43T7840  Please help.Peter.     

Answer:Did not receive bootable disc (rescue and recovery CD) along with product recovery CDs.

Anybody - please help.

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Today I was investigating something in ThinkVantage Rescue & Recovery since one of my attempts to create a set of recovery discs had gone wrong - I created a Rescue Disc (boot disk) instead of a set of Recovery Disks. Basically, what I discovered is that according to this IBM page http://www-307.ibm.com/pc/support/site.wss/MIGR-68317.html I am supposed to see two options when clicking "Create Recovery Media" in the ThinkVantage start menu group: (1) Rescue Media and (2) Recovery Discs. In the event that a set of Recovery Discs (option 2) has already been created, this option will become gray and can't be selected, however it will still be visible, displaying the text that you've already created a set of Recovery Discs and that your license doesn't allow you to make any more. The strange thing here is that I don't at all have option 2: Recovery Discs, whether active or inactive (gray)! Please find attached the three relevant screenshots: the last one is of my computer (and is in Dutch but shows you that I have only option 1 to select), the bottom two are from the link I provided above and show the distinction between having option 2 active or inactive (gray text). Does anyone know what is going on here? And will this entitle me to a complimentary (in effect, free) set of Resovery Disks from IBM Support (taking into account my warranty has expired)?  I've got an R50p running Windows XP Pro (1832-W1D). [IMG]http://i38.tinypic.com/2r3w1ts.jpg[/IM... Read more

Answer:Missing option to create set of recovery discs in Rescue & Recovery

hello  pvanden welcome to the forums i see that you have not provided the country or the city in which you live pls read forum rules before posting  coming to your system recovery options if you have already created a recovery cd(not rescue media)it might be advisable for you to contact ibm support as soon as possible since you have a valid windows license you may get a set of product recovery cd's for a nominal fee

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I'm trying to restore my pc using the system recovery cds. It is currently stuck on the rescue and recovery 4 screen. Nothing is showing but I can move my mouse around. How long does it take for the language window to pop up? It has been on this screen for over 30minute.  Thank you!

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Hopefully someone assist: I have a z61t running XPPro The Recovery CDs (7 discs) were not recognized by the Rescue and Recovery program. It tells me to insert the Last Disc in the series, but nothing is recognized from all the CDs. I performed CD boot from the first Recovery CD; was prompted to insert the last disc but nothing is recognized. How would I go about restoring my system to factory settings, since the created Recovery CDs seem to be useless. Any suggestions?  

Answer:z61t - Created Recovery CDs not recognized by Rescue and Recovery Program

ojomon, welcome to the forum,
 
If you created a recovery cd set you will need to boot from the boot cd you also created, this was the first one. 

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Hello there. I upgraded my lenovo G530 from windows vista 32bit to windows 7 32bit.I can't install rescue and recovery. I downloaded the apropriate version for windows 7 but nothing.The setup writes that only is some Lenovo models this version can be installed. Also, the "Lenovo care button" is dead. I press it and it doesnt do anything. Thanks in advance 

Answer:Upgrade to win7 on G530, no rescue&recovery, no care button

Nondas, You can check HDD partitions if there any hidden partition for system reserved. As I know Win7 locates 1st partition (size 100Mb) as reserved for the OS works properly especially when using bitlockers. So, you have 2 hidden partition (1 for W7 and 1 for OKR). To avoid conflict, try remove that partition. I have done by using option available when installing W7 and my NOVO button start working. I believe there are few another ways to remove it as you can find when googling.  //still not the best solution..nothing to loose

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Answer:Can't boot Rescue and Recovery on new hard disk in T42p

A bit non-descript that message there... New hard disk, you say. Did you clone the old one? If so, which cloning-program? How are you trying to get to Rescue and Recovery? What happens? A bit more info would probably help...





--------------------------------------------------------------------------------IT-technician, running my own company in Bergen, NorwayThinkpad T61, 8895CTO C2D 2Ghz/4GB/120GB SSD/1400x1050

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Recently replaced my failing hard drive with a new ssd and can not get the 3 recovery disks to load windows 7 64bit get to a point and i get an error that drivers are missing or corrupt and it stops the install any help would be great.

Answer:New ssd os recovery disks will not install

Hello @Kytazdevil Thank you for coming back to the HP Support forum. Please, note that there is a general recommendation that if you make replacements of the HDD/SSD with a new one, its capacity has to be the same like the original HDD or bigger - for example, if your original HDD is with 500 GB capacity but your replacement SSD is with 120 GB capacity, the recovery media may not work properly. Additionally, there may be other problem such as inability to load the discsor they (all or some of them) are corrupted (not properly written/created).  Could yoy elaborate on the SSD size/capacity and also what exactly do you get.Can you load first recovery disc (you know the process needs to be followed by 1st, 2nd, etc.. discs, not by a random base) ?

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Hey i was wondering, i have a computer that im going to rebuild, changing the moboard and HDD, i was wondering, It's an ACER which came with a program to burn recovery dvds, if i do change the board and HDD would i be able to use those recovery disks to do a fresh install of the os like i would with a windows dvd? or am i gonna need to buy windows

Answer:Recovery disks to install OS?

Hi,

You'll have to buy a retail or upgrade version of Windows I'm afraid, since you'll be changing the motherboard (to a different and better one I'm assuming). Might as well get Windows 7 upgrade (64-bit if your system is x64 compatible). Remember, you can perform a clean install using Windows 7 upgrade media.

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I just received my W500, os downgraded to XP but what I got on the recovery disk is Vista 32bit Business, and there is NO RECOVERY PARTITION.  Due to a problem, I need to reinstall XP and I have a legit copy of XP Pro, but the systiem will not let me install it.  How do I get around this block.

Answer:Install different OS than the recovery Disks

Hello zudac1ae, welcome to Lenovo forums! Please take a look into this thread. I think you have to burn a set of recovery cd/dvd´s. You´ll need 1 boot cd and 6-7cds or 1cd and 3-4 dvd´s.  Upps sorry, I over read your hint regarding the recovery partition. If you want to install XP then please follow this guide. Message Edited by Agotthelf on 17-08-2009 07:56 PM

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I bought SysTools Hard Drive Data Recovery and I'm ready to download and install the program. The decision to make is on which drive should it be installed?

The company website says:

When you will click on Next, you will be asked to select the destination location for installation of software. By default, the software will get installed on this location-C: Program Files\SysToolsHard Drive Data Recovery but, if you wish then, you can also select a different destination location by clicking on the Browse button.

The email sent with the purchase instructs:

NOTE: Please DO NOT select destination drive/folder as the source hard drive (from which you are recovering data).

The data I use and want to restore is on Drive C. That leaves Drive D, which is marked Recovery. No valuable documents on there to my knowledge. Drive E is for running DVDs, but it seems a bit risky as DVDs can degrade over time.

Which way should I go?
 

Answer:Install SysTools Hard Drive Data Recovery

What exactly are you trying to recover and why?

Assuming they are simply files that were deleted on accident, the more you use the computer (especially as the files were on the C drive), the more likely the data has been/will be overwritten, and thus not recoverable. Windows and all Windows software (your browser for example), write temp files to the C drive all the time. Which means any files deleted from that drive, will quickly be partially or completely overwritten and not recoverable.

Even installing the recovery software on a different HDD (or in this case, drive D would appear to be a partition of a single HDD), will write files to the C drive.

In this instance, as soon as it was determined that file recovery was needed, the computer should have been shut down and the HDD removed. You then use a second computer with the recovery software, connect the HDD (internally, by USB adapter, or dock/external enclosure) and recover the data.
 

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Hi, I have a Sony Vaio laptop - VGN-NW265F/B , and the original hard drive went bad due to a SMART failure.

I've installed a new hard drive, and used the 1st recovery disc to get to the recovery menu. I've tried numerous times to install the OS from the recovery discs provided by Best Buy, which came with no instructions, but I keep getting errors.

There's nothing I can do from the recovery menu to make a new install on the new hard drive. The laptop also can't find the drivers on the recovery discs.

I'm getting frustrated because I've had 2 Dells in the past, which came with all the software necessary, and I was able to do everything myself.

This time I bought this Sony, it didn't come with software, especially a disc containing the drivers, and these 2 recovery discs aren't letting me do anything, except get into the recovery menu.

I can't format the new hard drive, or complete system, can't locate the drivers, etc...what a nightmare!!!

Is anyone familiar with this laptop, and/or knows how I should proceed to get this laptop up and running?

Thanks...

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