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T30 freezing issues and Touchpad & Trackpoint buttons not working.

Question: T30 freezing issues and Touchpad & Trackpoint buttons not working.

Firstly I'll explain the freezing issue (this is now the 3rd time I've typed this, as the first two times my laptop froze before I finished!)I run my laptop with the battery at 100% and plugged in and that's fine; as is running it on battery. The problem arises when my battery is low and I plug it into recharge. Soon after it's running on a/c the screen will go black and only way to shut down is by holding the power button. If I try to restart it too soon, the indicator lights next to the power button will illuminate, but the screen will stay black. Usually after 5-10 minutes it'll boot to the IBM screen & boot the rest of the way, but not too long into normal operation it'll go black again (sometimes hitting ctrl/alt/del will bring the screen back but it would be very distorted (pixilized) and would go black again and reboot. What could be causing these problems while recharging the battery? I've tried this with a couple different batteries (both OEM IBM) and it does it with both. Secondly, both left and right "mouse" buttons are now nonfunctional (though the middle button of the track points works.) I have the latest version of Ultranav Wizard and all the buttons are enabled. The touch pad and trackpoint ball work fine, just the 2 left and 2 right buttons do not. What could be the culprit for this issue? Luckily I have a usb mouse so that's what I'm using for the time being.Message Edited by GoalieFergy53 on 02-14-2009 02:30 PM

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Answer: T30 freezing issues and Touchpad & Trackpoint buttons not working.

Anyone have any ideas?

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Hi all Can anyone help me diagnose a problem I'm having with a friends T410. The trackpoint and touchpad buttons have stopped working (both left and right click). I am forced to use the laptop with an external mouse. The trackpad and touchpoint themselves both work just can't click anything, I have tried uninstalling drivers and re-installing but that hasn't helped, have also run Hirens boot cd - Mini XP mode and the buttons don't work there either. Sounds like a hardware issue to me but would like a second opinion before I start pulling it apart! Many thanks Chris

Answer:Touchpad and Trackpoint buttons not working

Hi whitehouse87,
  Welcome to Lenovo Community! And happy to have you again.
 
As I understand that you are facing issue with Touchpad & Trackpoint buttons are not working in T410.
You have tried almost everything & I don't think so its related to software or drivers. You can check without drivers once whether clicks are working or not. Else its a hardware issue for sure
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Hello, I updated my OS to Windows 10. Everything works perfectly except of trackpoint/touchpad. The first issue is really a critical one - trackpoint buttons are practically useless. Single button click causes the mouse click event multiple times - for example opens 6 new cards in a web browser instead of one. I've found another post here describing in detail exactly the same problem but the author didn't get any response, neither from HP nor the community: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Elitebook-8570w-built-in-mou... The driver delivered with Windows (which is also listed as compatible with Windows 10 on HP's 8570w support site http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5257503&swItemId=ob_152050_1&swEnvOid=419... version 19.0.12.0, causes the problems I mentioned earlier.The updated one from Synaptics website (19.0.19.1) additionaly prevents the OS from detecting the middle button... Additionally, the only gestures I can use are the basic ones - no advanced 3- or 4-finger ones (please don't tell me that the hardware is incompatible because similar gestures worked on Windows 8.1 I used earlier). I have a dual boot with Win10 and Linux and on Linux everything works flawlessly, so it's definitely not a hardware problem What should I do to make my touchpad and trackpoint fully functional?

Answer:HP EliteBook 8570w Synaptics touchpad/trackpoint buttons and...

Hello HP? As you can see, there are multiple Elitebook 8750W users with this same problem on Windows 10!  

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System:  ThinkPad T420 4236EP3, i5-2520M(2.5GHz), 4GB RAM, 320GB 7200rpm HD, 14in 1366x768 LCD, Intel HD Graphics, CDRW/DVDRW, Intel 802.11agn wireless, WWAN option, Bluetooth, 1Gb Ethernet, UltraNav, Secure Chip, 6c Li-IonTrackPoint and Touchpad and associated buttons were both fully functional in Win 7 Pro.  My laptop displayed no issues with cursor control, or with any of the 3 TrackPoint and 2 Touchpad hardware buttons.  Problems:  Immediately after an upgrade install of Win 10, TrackPoint pointer and Touch pad were functioning fine, but left and right buttons for both interfaces do not work. Middle button scrolls, but very choppy.FN-F8 does not bring up Ultra Nav toggle screen.Fixes attempted: Uninstall and reinstall Ultra Nav Driver 19.00.12.61 from my Lenovo T420 download page.  No change.Rolled back to Win 7 Pro.  TrackPoint and Touchpad buttons resumed working along with FN-F8 command.. Reinstalled Win 10 Pro and same problems as described reappeared.again.End Result:I abandoned WIN 10 Pro and rolled back to WIN 7 Pro.  This is a work laptop and did not have the leisure time to further research or troubleshoot the issues.  I also could not find any instances of other users reporting the same problems. I will monitor this thread to see if there are any suggested fixes.  For now, Win 10 Pro is not a viable OS for my T420 laptop.T42    &... Read more

Answer:T420 / Win 10 Pro / Ultra Nav 19.00/12.61 = TrackPoint and Touchpad hardware buttons unresponsive

Hello - I had the same problem a few weeks after upgrading from windows 7 pro 64 bits to windows 10 pro 64 bits on my t420s. I tired to replace the hardware without sucess with a new palmrest assembly. Finally I found a solution that fixed it by going to the mouse and trackpad settings in windows 10 and there changing the delay setting for the trackpad to respond - once I had changed that setting everything (trackpad buttons and trackpad) worked again.

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Hi there, I have a weird problem. First, I am running Windows 7 beta (build 7100) on my T60 (type 2007), so that could be the reason, and I assume it's probably software related in any case. But anyway, in case some of you have experience with the problem, here goes.The other day the mouse buttons on my UltraNav, for no apparant reason, stopped functioning. The trackpoint is working fine as is the middle scroll-button and the touchpad. But I can't left or right-click. Both the buttons above and below the touchpad are gone. Pretty weird, as the upper mouse buttons are connected through the keyboard-connector-cable and the touchpad and the buttons below that are connected via a seperate cable. I've checked the settings in the UltraNav tab and they're ok, and I'm using the latest driver (9137), and have tried reinstalling it.No luck. Any ideas - besides reinstalling/downgrading Windows, which I'll probably do anyway if nothing else helps?

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Hi.My new Lenovo S430's Trackpad works most of the time but sometimes just suddenly stops working and I have to restart the laptop using keyboard navigation Often this happens when the machine is under load like an antivirus scan or similar. Sometimes the Trackpad is also sluggish to respond, like it ignores the first touch.The Trackpoint and mouse buttons (the ones above the Touchpad) work for the first 3-5 minutes after boot up and then suddenly stops working and doesn't start again until it's restarted. I've tried uninstalling and reinstalling most of the drivers (for various other issues) on the machine but it hasn't helped. Does anyone have a solution to this problem?

Answer:Edge S430 - Touchpad, Trackpoint & Mouse Buttons Not Functioning Correctly

News on this problem: now nothing works except the keyboard. I'm stuck using a usb mouse. The bios config page for keyboard/mouse only shows options for the Fn keys. The laptop also bricked itself briefly and gave an error beep (1, 3, 3, 1) which seems to indicate a problem with the DIMM or system board. What can I do? Will a system restore help or should I just send it back? I need help.

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GreetingsFirst time posting seeing if anyone else is having issues with the X1 Carbon trackpoint/touchpad freezing up on Windows 8.For me it is freezing up every 20min while I am using it, and also when I unplug the AC power.The mouse will freeze up but the keyboard works fine. Usually I am forced to reboot.A USB mouse will work fine during this freeze. I have tried installing all windows updates, Lenovo updates and even system recovery to a date when I didn't have issues but nothing seems to work. Anyone else have this issue?Its been very frustrating owning this x1, as I am on my second one after the first one died on me.      

Answer:X1 Carbon trackpoint/touchpad freezing

Hi, changuri
 
I would recommend trying to install the Synaptics base driver and see if that helps your issues. Synaptics is the company that produces the UltraNav driver for Lenovo, so there should not be any loss of functionality, but it tends to fix issues like this in my experience. This driver can be found here. Try downloading and installing that and see if it helps.
 
Best of luck,
Adam





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Hi - can anyone help?T60 with XPThe red TrackPoint & buttons work when first booting up and entering the Windows password. After CSS Authentication fails, the TrackPoint & buttons no longer work but the TouchPad & buttons work.Why would this happen, please?Is it software or hardware?Thank you in advance,John

Answer:T60 TrackPoint and buttons not working

go into your control panel, under mouse is your trackpoint option available.

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Hi, I have a weird problem with my T440p's TrackPoint (running Windows 7 Pro, x86) using out-of-the-box settings. Basically, it seems that its buttons do not work at all - the designated upper regions of the TouchPad (which should supposedly function as TrackPoint dedicated buttons) produce no effect upon clicking. Also, if I disable the TouchPad in the Mouse control panel module (ThinkPad tab), I can no longer click anything and have to resort to keyboard navigation to restore mouse functionality. What is interesting is that this is the second T440p unit I have tried to use the TrackPoint on and failed. The first one was also running Windows 7, but had a different screen (HD+, while the current one is Full HD) and CPU (2-core i5 vs. current 4-core i7). How do I use the TrackPoint buttons, again? Cause it's obvious by now that it does not work the same way as on my trusty X220 machine...













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Answer:[T440p] TrackPoint buttons not working

My first thought is that some software is missing.  I have a T440p with Win7 and the buttons work OK.  Is this a Win7 preload from Lenovo or did you install the OS yourself?

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T450 with Windows 10. Trackpoint and the three buttons on top of the trackpad are not working. Trackpad is working fine. In the mouse options under trackpoint properties the trackpoint is disabled and the slider to enable it is greyed out. in bios the trackpoint is enabled. I tried to update the driver but it says it is up to date. help please!

Answer:T450 trackpoint and buttons not working

Hello! Both the trackpoint and the buttons above the touchpad have stopped working on my Thinkpad T450.
 
The trackpoint stopped working awhile ago, while the buttons above the touchpad stopped working the other day, perhaps meaningfully around the time that a lenovo program on the computer did a 'standard' hardware scan.
 
Another problem is that my access to the standard support features of the lenovo website have been compromised as the main website will not recognice my Serial Number. The 3rd party website through which you organise on-site support does recognise the serial number, so I know that I am typing it correctly. However I am loath to organise on-site support for a problem which hopefully should be simple to solve.
 
Thanks.
 
Daniel
 
 
Moderator comment: Threads merged. Subject edited.

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The 3 physical buttons below the space bar, they aren't working.  The keyboard, the trackpoint stick and the touchpad ARE all working.  Just the 3 buttons don't work. I even tried unplugging/reseating the keyboard from the motherboard, it's all secured nicely, no dust or obstructions. Windows 8.1 installation (previously buttons working on this same install) I have tried almost everything.  Basically I didn't even notice anything was wrong because for months I was working with an external mouse and keyboard.  Then today, when I went back to work on the laptop without the external mouse/keyboard, I noticed the problem. Everything else is working.  I updated to the latest ultranav drivers.  I'm thinking there is something screwy somewhere in the registry or with some windows update or something?  Any suggestions very much appreciated.

Answer:Trackpoint physical mouse buttons not working

*bump* Issue still not resolved.  Anyone have any ideas? After lots of searching it seems it might be a fuse on the motherboard?  Would the fuse, as mentioned here...http://forum.thinkpads.com/viewtopic.php?f=43&t=100537...does any one know if that fuse (or something simillar to it on the x220) would allow for the point stick, the trackpad and trackpad clicks and all the keyboard keys to work, and only the signiture lenovo 3 mouse buttons not to work?? Without the 3 buttons my pointing stick is useless, and I always much prefer that option to the trackpad as I can use it while leaving my hands on the keyboard in typing position. I'm now thinking it's either a fuse, as described in the above link, or it is some sort of odd registry error or windows setting/update conflict or something like that. In a few days when I have more time, I am going to load Ubuntu on a memory stick, and live boot it without the need to install and see if the buttons work there.  They should be picked up as a regular mouse via default drivers.  If it's not working their, then it's a hardware or bios issue. Anyone who knows better, please inform me.  -cheers

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If anyone has acces to the connections/schematics for the M4600 touchpad/button assembly, I'd love to see them! For some reason both the right buttons have stopped working. Tried to disconnect/reconnect  the 14 pin "touchpad cable from the mainboard, but unfortunately this did not do the trick. Need to look a bit deeper - so would love to see the schematics or at least the pinout of the connector(s)... (It's a button - how hard can it be to fix... ;-)
Thanks and best regards,
 Anders

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If I do a fresh start of my Yoga everything is fine. but if i put it in hibernation and restart it again the trackpoint and the hardware buttons as long as i am on Login screen, but after login they do not work anymore. I updated to the last drivers. Any suggestions / tips? Regards, Peter













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Answer:Yoga 12 / Windows 10 Trackpoint and buttons not working after hibernation

Just opened a support case hope there will be a solution.
 
 
Mod's Comment:  Please be advised that bumping your post is only allowed after 3 days.  Any bumps sooner will                                  be removed as they unfairly move new postings farther down the list.
 
                                 Also since you have now started your own thread, your previous reply to an S1 Yoga thread has
                                  been removed as that posting was a duplicate of what appears here.

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I find I like using the top set of buttons designed to be used with the Trackpoint when I use the touch pad.  But when I type I bump the Trackpoint and move the mouse.  I'd like to disable the pointing only but leave the buttons working.  I tried setting the settings to have the Trackpoint set to use only advanced features, but the pointing stick still moves the cursor.  What am I doing wrong?Thanks!Rich

Answer:Disable Trackpoint pointing only - leave buttons working

you could just remove the red trackpoint cap??

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For a while now, I have wondered why the virtual buttons shown in the utility http://imgur.com/Lljj1Z7 don?t function as advertised. According to the utility, I should get a left click if I depress the left are of the touchpad, a middle click if I push on the bumps, and a right click if I depress the right half of the touchpad. In my experience, I get a left click regardless of where I depress the touchpad. The only exception is when I depress the bumps in the top middle of the touchpad?when I do that, the mouse enters some weird scrolly mode where I scan scroll stuff with the trackpoint. It definitely does not emit a middle click. But, more importantly, I cannot figure out how to get trackpoint mode to emit a right click. How do I get trackpoint classic mode to work? Is there a way to downgrade the drive or use a non-lenovo branded driver to get it to behave properly? Right now, I?m relying on an external mouse just to middle click and right click. I?m using Windows 10 b10240 and, as in the post?s title, my trackpoint driver is the latest listed on Lenovo?s support site (which I think WU actually installed for me)?19.0.12.61. Why don?t the virtual buttons work and are there any other workarounds that don?t involve using a mode other than Trackpoint Classic?













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Answer:T540p unable to right-click with virtual buttons in trackpoint or trackpoint classic mode 19.0.12.61

Seems to have partially fixed iteslf since Windows Update (WU) installed 19.0.16. Now the right half of my touchpad performs a right click when in TrackPad Classic mode. However, the supposed ?middle click? zone still does a weird scrolly mode instead of sending a middle click. Guess I still have to use an external mouse to accomplish a middle click when using Classic TrackPoint mode, but at least the situtaion is better than when I couldn?t right click with this mode.

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hello,my touchpad and my trackpoint does not work I opened my thinkpad edge 15 and I saw that the flat cable was very damaging is it AC or other chause and where can I find this flat cable?thank fireoc

Answer:my touchpad and trackpoint is not working

up

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Neither Touchpad/TrackPoint are working on my R60. I was using it fine about 2 hours ago. Then I drove home when it was in sleep mode, and since it hasn't worked. I have tried to install the latest drivers from System Update under the blue button and also from Lenovo and still didn't work. When I go to check and make sure they are enabled all I get is this:UltraNav has been disabled in BIOS.So when I go to BIOS, it says that it is automatic. There are only 2 options for them. Automatic and Disabled. So what the heck is going on here?Thanks,Mac

Answer:Touchpad/TrackPoint NOT Working R60

Welcome to the forum! Try reverting BIOS to default settings (F9 once you enter it and F10 to save and exit) to see whether that changes anything. Good luck and let us know.

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My ThinkPad Twist (s230) works amazing with Windows 10 except for one nagging issue: the TrackPoint and it's buttons (the three buttons between the trackpad and the space bar) to do work after resuming from sleep.  The only cure is to restart the computer, which is a hassle if I had a lot of programs/apps running..  I've uninstalled and reinstalled the Lenovo drivers and the BIOS and all other devices are up to date.  My install of Win 10 was a clean install, not an upgrade. Any suggestions? 

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Hi guys. As you know it's known issue. Almost for year my touchpad and trackpoint is not working. I tried everything. I tried installing old drivers, updated drivers everything.. It worked only first day i unboxed this laptop lol. Any solution for this?

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T510: I had to fix the Yellow DC-Input which fell into the laptop. I removed the KB and KB bezel where the TouchPad sits. I did this using the Hardware Maintenance PDF from Lenovo. Now both the UltraNav pointer and pad do not work and are not recognized in device manger. The only way to get around is via a Microsoft USB Mouse. I am using the latest BIOS. I have tried disabling and rebooting, returning to automatic, uninstalling, taking out the battery and power cable, pressing the power switch for 10 seconds ? etc. etc. When I press Fn +F8 it tells me the driver is not installed, but Synaptics 16.2.19.9 is installed ?I checked both cables under magnification to see if they were damaged. I also looked at the sockets. No bent pins on any of the 4 parts.BTW: I have another T510 in the lab, also running Win 7 Pro 64bit. It works fine. I can connect or disconnect the MS USB mice ? nothing prevents Fn +F8 from working and both the pointer and pad work.I have searched the forum and the internet, nothing seems to work.Any ideas?













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Answer:T510 : Both TrackPoint and TouchPad not working.

Did you follow the instructions from the HMM? Page 50 of the file (not of your pdf reader!) P.S. in case you don't have it: HMM click me

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My boss has a Edge 15 laptop and her Touchpad nad Trackpoint stopped working for no apparent reason.  Is there a keybaord shotcut to enable these?  It is on automatic in the BIOS.  Pointer will not move at all with trackpoint and/or touchpad, works fine if i plug mouse into USB. Help please I am at a loss unless hardware failure.

Answer:Touchpad and Trackpoint stopped working

I have heard of this happening before and the cause was a cable that was not firmly connected under the palmrest.  Your best bet is to call Lenovo support and arrange to have the system sent back for repair.  If you're handy with such things, you could remove the palmrest and check to make sure that the ribbon cables are firmly seated onto the motherboard.

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Hi Folks, I am running a W540 with Windows 10.  The Trackpoint and Touchpad are not functional.  Any suggestions? TIA,SD

Answer:Trackpoint and touchpad not working in Windows 10

Is it showing in device manager? If so is it showing that there is a problem? Is the ultranav software working? If not you could try re-installing the ultranav software or rolling back the drivers if everything shows that it is fine. Good luck. 

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So, during the windows installer, no mouse. I couldn't see the pointer, neither the touchpad or trackpoint worked. I managed through using the keyboard, then once I got to the desktop I installed the "Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad" driver and rebooted. Still not working. I installed the thinkvantage system update, it detects no updates. I installed the service bridge. No updates. I then made a linux live USB that I use to install manjaro on all my laptops, yes everything worked out of the box on my previous x1 carbon. Touchpad doesn't work, xorg doesn't even recognize any touchpad present. Anyone else have this? Any solutions? This is actually my 2nd X1 carbon; the first works well but the mouse buttons are loose so Lenovo promised waived restocking and shipping with the purchase of a new order of equal or greater value; I ordered another one with plans to return the first one, because I really needed to keep it for work while I waited for the new one. The new one is actually flawless in terms of build, mouse buttons are solid, the CMOS battery is not loose and producing a rattling noise as it is in the first one, and the bottom cover doesn't have the clicking noise that so many are afflicted with. Really I'm willing to try anything to fix the touchpad.

Answer:New X1 Carbon, touchpad and trackpoint not working at all

Hi.
 
Just in case here it is a pointer to the Support site of the X1 Carbon.
https://support.lenovo.com/us/en/solutions/x1-carbon-help
 
I guess you have the 5th Gen, can you validate that?
 
What about the driver listed on the support site of the 5th Gen ? It seems to have some Synaptics driver and even some firmware update for it. Have you tried installing those ?
 
If you don't have the 5th Gen please specify the model to find the correct support site.
 
Regards

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Hi All, I am very upset as my new x61's TrackPoint and Touchpad Button are not working at all... This is my first Thinkpad Notebook. I really have no idea why is that? I have downloaded and installed the driver for Trackpoint and system reboots. And i update the drive from device manager. But the problem still existed.... I am so disappointed... Is there anyone have the same problem? Or can someone give me some help on this!??? By the way, i am using vista business version of OS.... Thanks J.

Answer:TrackPoint and touchpad button are not working, HELP~~~

Wowzer J, that sounds frustrating. It is odd if you have a brand new X61 that the TrackPoint is not working. Did you just buy it from Lenovo? What exactly do you mean by "not working at all"? Even if the Lenovo drivers are not working, Vista includes drivers which will enable you to use the TrackPoint. One of the tricky things abou the Lenovo software downloads is that many of them require you to download, double click the downloaded software to extract it, then navigate to the extracted software folder to run the setup.exe to install it. The TrackPoint drivers first extract to C:\DRIVERS\WIN\TRACKPT.V32. You have to go there to run setup.exe. I'm also assuming that you really have an X61 and mis-spoke when you mentioned Touchpad. The X61 does not have a touchpad.

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Hello, I have bought a thinkpad l412 in january and suddenly the touchpad & trackpoint are not working. I've have tested under Win7 and Linux both are not working. On win7 when I press fn+f8 an alert appear and say that my ultranav driver is not installed. When I check in bios -> config -> keyboard / mouse -> there is nothing about ultranav or trackpad. Thanks for your help.

Answer:L412 - Touchpad & trackpoint not working

Hi and welcome to the forum m0g,

Check the internal cable and verify it's in place, if so, try reseating it, you can find keyboard and palmrest's removal instructions in the HMM or at lenovo's service video website.
 
Sometimes putting BIOS configuration to default values also helps.

Keep us updated.





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So I have an Thinkpad Edge E520 and for some reason my touchpad and trackpoint stopped working completely last week. I have a wireless mouse, which I am still able to use, but I want to still be able to use my trackpoint and touchpad. When I go to the device manager for the mouse, I see that my laptop doesnt have the Ultranav thing anymore, and when I try to install the driver on my laptop, it still does not show. Another problem I have had with my laptop which may be in relation to this is that my keyboard is acting strange. It will work for a while, but it will then stop working. If i put the laptop to sleep, then wake it up, it will work again for a few more minutes then will stop. I have attempted to restore my computer to factory settings, but the problems still occur. Has anyone else had this problem?

Answer:E520 touchpad and trackpoint not working!

do you have warranty still?

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Recently got a new Carbon x1, and everything was working fine, but once I closed the laptop and when I woke it up neither TrackPoint nor touchpad was working. Reboots didn't help. Tried installing Synaptics drivers - it said there was no device for update. Device manager detects the touchpad as Microsoft mouse with corresponding drivers (screenshot attached).  Also tried installing update for TrackPoint from the drivers list, it said it needed a reboot to install, after reboot there was an error window that suggested trying once again, several times I saw this message.Anyone have this? Are there any possible solutions?(Searched on the forum, but the solutions were not for my case or didn't work)P.S. It would be kinda stupid for a $1500 laptop not to work because of a touchpad

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Hi, I've got this problem for a couple of days now, but I can't resolve it. I got this laptop since 2 weeks now, and everything worked fine, but all of the sudden I noticed my touchpad isn't working anymore. Already tried:Reinstalling the UltraNav driversPushing Fn+F8, as said in many cases, although this wasn't expected to work. I got aeroplane mode under Fn+F8.Opening the UltraNav settings, but I don't get the window as in this link. Instead I get this.Updating the BIOS.Check whether they might be disabled in the BIOS, but both the trackpoint and touchpad are enabled.Delete the device drivers and restart windows.Go to a previous recovery point on which it was known to work.Bring the windows back to factory settings, removing all files.So..But still: it doesn't work. Funny to see is that when I open the system tray icon setup, I can see the UltraNav tray icon and it says "TouchPad = Pointer, TrackPoint = Disabled". Could anybody help me with this?  Edit: while writing this message it mysteriously started working again after reinstalling Windows again and configuring the newest updates for Hotkey. Only now, this happened to me this afternoon as well, but it stopped working again after the external screen was detached and the usb of the wireless mouse was disconnected. Therefore I still post this message for it will probably happen again. Any help on how it could all have started? And more importantly: how it can be stopped?

Answer:W540: trackpoint and touchpad not working

Update:The touchpad worked fine untill this morning, when it stopped working again. This is becoming really annoying... Please fix this! Apparently this user is experiencing the same problem.

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Hi,My x220 4290's touchpad, trackpoint, and touchpad buttons and trackpoint buttons refuse to work. I'm having to use a USB mouse for the time being. I've tried to update the synaptics driver to the latest one which unfortunately hasn't helped. At the moment the system runs Windows 10 (has been for the last few months) with the latest BIOS installed. The touchpad and trackpoint don't even show up in device manager where they used to show.I opened the system up to check if the ribbon cable for the touchpad and the keyboard were both seated correctly. Reseating didn't help. Does this spell the end to my x220? Is there any way to fix this? Many Thanks, Saajan













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Answer:X220 Touchpad and Trackpoint not working

Hi and welcome, Saajan_BHave you installed Lenovo Power Management Driver and this UltraNav Driver?http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x22...

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Hi, I have a computer where the both the touchpad and trackpoint just stopped working. I can see it in the device manager, and it says it is working, but I get no response. If I look in the mouse options, I can see that the touchpad stands as activated, but at the same time it is grayed out. I can't deactivate it. The trackpoint is completely deactivated and grayed out. I have tried to remove the device and see is Windows reinstall it properly.I have downloaded and installed the latest driver fro both Lenovos supportsite and Synaptics.All so I tried to go into safemode. All the above with no success. I can plug in an USB mouse, and it will work fine. I need some help on what I can try, so I can get this to work.

Answer:Touchpad and trackpoint not working on an E530

Hi, Mhystique
 
There is a BIOS update that was released about two weeks ago that may be able to help the issue. This update can be found here. If that does not work, then the issue is likely hardware and the TouchPad will probably need to be replaced.
 
Best of luck. Let me know how it goes,Adam





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Hi there! Touchpad and trackpoint stopped working on my newly bought laptop (~1 month old). It just happend immediately. It's not working on Linux neither on Windows 8. System restarts doesn't help. What can I do about it? Do anyone else have the same issue?  Thanks in advance. Looking forward any response.Greetings!

Answer:Edge E531 touchpad trackpoint not working

I'm having the exact same problem. Out of a sudden, trackpoint and touchpad have stopped working. Any fix for that? It is not Windows related, as they don't work outside it neither (e.g. in Hiren's BootCD utilities). @00nalu00: Did you solve the problem meanwhile? Thanks!

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Hi, I just purchased a SL500 from Lenovo. The UltraNav (TrackPoint and TouchPad) is not working. I have installed the drivers via the Lenovo website but still not working. I have always done all the windows updates, and Thinkvantage system updates, but still no joy.  I also installed the UtraNav Utility (which does not even show up under Thinkvantge after installation). Fn+F8 brings up the Mouse properties box, but there is no tab for the UltraNav device etc. I want to try a possible resolution via this forum before contacting Lenovo support. Thanks for your assistance! ***lenovo SL500, Vista Business 32***

Answer:SL500 - UltraNav (TrackPoint and TouchPad) not working

Installing drivers from lenovo website was kind of tricky for me, initially. All I used to do was to run the setup.exe file; until someone told me that the drivers gets extracted in another folder in C:\. The installation instructions are given on lenovo website, make certain you are not making the same mistake like me:- http://www-307.ibm.com/pc/support/site.wss/MIGR-70341.html Else, I fancy the keyboard might have gone bad, contact lenovo in that case. Hope it helps.





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I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

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Suddenly my trackpoint and touchpad not working . I have update  newest synaptics driver but nothing happen . in BIOS setting i didn't see touchpad & trackpoint :/  , help me , pls  ??

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Hello, on my ThinkPad Yoga (version 03/2015) with Win10 pro (latest updates installed) the Trackpoint randomly stops to move the cursor. The issue can be present right after booting or occur anytime, even running the device multiple hours without experiencing any problems is not uncommon.However, the three buttons still work properly when pressed. The same holds for the touchpad, an external mouse and any input via touchscreen (finger and pen). So, it is really "just" about the red rubber point itself.Sometimes suspending to RAM solves the issue for a short time. The problem seems to occur slightly more often when running on battery but I am not fully sure about that. Furthermore, only the Trackpoint of the ThinkPad itself is affected, I have not experienced this for the Trackpoint of my external ThinkPad Compact Keyboard .  I have the latest UltraNav drivers from the Lenovo website installed, version 19.0.17.22. Of course, I have taken out the rubber and checked for dust.The only thing left would be to try reproducing the issue using a Linux Live system but this is hard to do due to it occuring randomly. Does anyone have any guesses? Does this sound like a driver issue or something hardware related (some sort of loose contact or the like: Sometimes it seems that movement of the device causes the failure of the TrackPoint)? I feel a little reluctant to have replaced the mainboard on spec but I do not know what else to do. Thanks in advance.

Answer:ThinkPad Yoga 03/15, Win10: Trackpoint randomly stops recognising movement, buttons still working

Hi BobingerBueble
Welcome to the forums.
Can you please post the full model number of your Thinkpad? it maybe be something long like "20DM008UUS".
 
Regards

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Hi everyone, I've been having some issues with my Thinkpad Edge E420s. The touchpad and trackpoint don't function whatsoever, but the keyboard is fine. I have tried reinstalling SYnaptics Ultranav but get error that the current driver (Microsoft PS/2) is newer driver. I have uninstalled all pointing devices' drivers and tried to reinstall Ultranav but no luck with that either.Any help will be greatly appreciated. Cheers,Arash P.S: Running Windows 10 Pro 

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Every now and then when my thinkpad edge 11 resumes from standby. The pointer won't move. It makes no difference if I use the trackpoint or the touchpad. When this occurs I have to restart the computer using the keyboard and then pointing devices work again. Does anyone know a way to fix this issue? The problem doesn't occur every time when resuming from standby but sometimes it does.













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Answer:Trackpoint and Touchpad stops working after resume from standby

hey won1,uninstall the current trackpoint/touchpad driver for your unit.windows should then install its own generic drivers. now with generic drivers install, place your unit on standby and then resume it.see if the same error occurs. at the same time, head over to >> http://support.lenovo.com and update your unit from drivers to bios.





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i flashed my bios on lenovo e530 3259a2g to latest version 2,04 in windows environment (im using windows 8 pro 64bit). After restarting the system with the new bios i have big problem - when i successfully boot os- touchpad, trackpoint and keyboard not working. in bios setup keybord works normally. i tried to download latest drivers from synaptics and it was without effect. i tried to flash to an older version of bios and the flashing is done everytime with an error. can you help me please? im using now only usb mouse and windows function keyboard on display.

Answer:Keyboard,touchpad and trackpoint not working after bios flash

I have the same problam on lenovo e530 3259M4G !!!Please help us!!!! I cant work with my new book!!!

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Hi all. I've seen this issue posted about many times before and can't get a hold of lenovo. When I try to use the "contact us - email" page the link doesn't work!  I have a x250 I purchased in 2015. It has been working great until recently. I usually use the trackpoint and have the touchpad disabled. Recently it just stops working and the only way I can get the mouse to function again is by using an external standard mouse. When I go to mouse settings it doesn't even recognize that I have a touchpad/trackpoint, even after installing updated ULTRANAV drivers. This also extends to the keyboard, some days the keyboard will not work at all. The only thing I can do is restart 100 times and cross my fingers it works one time. I've tried moving the mouse at the login screen, pressing firmly on the touchpad, etc. Nothing works aside from the off chance it cooperates after restarting.So, I have updated drivers numerous times for windows 10 and yet my trackpoint/touchpad still seem to rarely work. I am out of a warranty on this so I'm not sure what to do. My boyfriend is suggesting a factory reset, does anyone think that will work or have any other ideas? Thanks.

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Hi, I put my laptop to sleep mode (AC Adapter on) for 7 hours, then both trackpoint and touchpad stopped working. OS is Windows 10 pro. I updated the UltraNav, the auto-detect system update webpage shows that I am using a T470 (Type 20HD, 20HE) Laptop (ThinkPad), and "No drivers are required to update for your machine". And also I load the setup to default from BIOS (both trackpoint and touchpad are "ON") None of the current solutions I can find on the forum works, so please help me !

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I've just made the BIOS Update  to the newest one in Lenovo T430s, after which both trackpoint and touchpad are not working any more. System Windows 7 64-bit. I've tried to load Bios defaults with no effect. In the Device Manager there's the information that there's a problem with the ThinkPad UltraNav Pointing Device, but if I try to update its driver, I get the information that the driver is the newest one. How can I solve that problem? How can I downgrade the BIOS?













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Answer:Lenovo T430s not working touchpad and trackpoint after BIOS Update

Hi adalbert68,
 
Welcome to Lenovo Forums!
 
Can you please help me out with the UltraNav driver version and also the BIOS version?
 
Meanwhile, you can also try the steps to downgrade BIOS in the below given link. But it?s very rare that people have got it worked.
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T440p-bios-downgrade/td-p/2024948
 
https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/Downgrading-E530-bios/m-p/1250055
 
Please let me know whether the above steps helped you.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

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Hi,This issue has been bothering me for quite some time...The trackpoint and touchpad stop working or sometimes it goes crazy if you move the laptop from one place to another. The mouse will come to normal once you put the laptop to sleep, and login again.I have installed the lastest drivers, reinstall windows, and even now I installed Linux and this problem persist across OS. I do have the lastest BIOS too.Any help is appreciated.

Answer:T43 - Mouse (trackpoint and touchpad) stop working when laptop move

WHAT WAS YOUR RESOLVE TO THIS PROBLEM? MY DAUGTHER'S T43 JUST DEVELOPED THIS PROBLEM AND WARRANTY, IF YOU CAN BELIEVE IT, RAN OUT FIRST WEEK OF SEPTEMBER. I PURCHASED A THREE YEAR ALL INCLUSIVE...TIMING IS EVERYTHING.THANKS.STEVE

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Dear Support,
I have a Dell VOSTRO 3560 laptop that has an Elan Tech SmartPad touchpad. I like its responsiveness very much.
Unfortunately, I recently spilled a bit of coffee and some of that went under the touch pad left and right buttons. The buttons stopped functioning but the touch pad itself is still very good.
Even before the spill I rarely used the buttons. I always used the touch pad to tap to click and two finger tap to right-click.Strangely though, after the spill when the hardware buttons stopped working, the tapping on the touch pad also stopped working. I made sure that the touch pad still can do tap clicking by uninstalling the Dell TouchPad driver and reverting to the Microsoft Mouse PS2 driver. In that case I can use the tap to click feature but only for 1 finger tap. I do not get any other feature as the driver is the simple generic MS one.
My question is would it be possible to still use the Elan tech provided (Dell TouchPad) driver and somehow configure it to accept the tap to click and two finger tap to right-click? This in addition to all the remaining scrolling and gesture support that the driver implements? I tried all the Dell Touchpad settings applet but nothing changed. Perhaps a registry value setting in the section for the elantech?
What seems to be happening now is that the driver is doing some hardware diagnostics, determining that the hardware buttons left and right are not working, and consequently completely disabling left and right click comm... Read more

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Someone Help me too, i have the same problem.....

Answer:RE: touchpad buttons not working.

Hi MRIGANKPAWAGI,
What is the exact system model? Are both the left and right buttons not functional? Are these buttons mechanically functional or are they stuck? What is the current OS installed on the system? Does the touchpad register a click?
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. 
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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hi. I need help for my Vostro 1500 laptop. suddenly the touchpad buttons located right below the touchpad have stopped working. everything else is working fine including the keyboard and the touchpad. i have tried uninstalling and re-installing some of the drivers, but still it doesn't work. Please help.

Answer:touchpad buttons not working.

Someone Help me too, i have the same problem.....

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The two buttons on my touchpad have stopped working today. A few days ago the touchpad itself was not working, so I reinstalled the drivers, which fixed the problem. Today the touchpad works but not the buttons. I reinstalled the same drivers and restarted the computer, but still no buttons.  The laptop is one month old. I appreciate any advice.   

Answer:G50 touchpad buttons not working

Hi  Corolynov,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with touchpad not working in your Lenovo G50 laptop.
 
 
Have the button stuck? Also boot the system into safe mode try to reinstall the operating system and check for the issue. Please take a data backup before reinstalling the operating system.
 
Also uninstall the driver and check only with the windows generic driver.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S





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Hi,

I have a Toshiba Satellite A200-27Z. It is a fairly old laptop running Vista but there are no plans to get rid of it yet!

A couple of weeks ago the touchpad and mouse buttons stopped working. There was no lead up to this, just suddenly stopped. This lead to a second issue with my wireless connection which I eventually had to solve by re-installing Windows (I sought help in this thread http://forums.techguy.org/windows-vista/1125652-wireless-password-not-accepted.html#post8906770).

The fresh install of Windows fixed my wireless issues but strangely the touch pad and buttons still don't work at all. Given that I just installed Windows with all the drivers does that mean this is a hardware fault? And is there a way to fix it or do I now have to rely on the USB mouse?

Thank you in advance for any help,

John
 

Answer:Touchpad and buttons not working

Since you re-installed Windows with fresh install of drivers for the touchpad, chances are good that it is a hardware failure.
 

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Inspiron  5565 Windows 10.  Touchpad buttons worked fine until yesterday.  They are not stuck and both left and right buttons click when pushed.  Touchpad setting have not been changed. Please help.

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Hello, My Y470 just arrived 3 days ago, but my touchpad buttons stopped working this morning. The touchpad works properly but the buttons don't. I have the latest Synaptics driver.  Could you guys help me? Thanks

Answer:Touchpad buttons not working

try to un-install touchpad drivers, restart your computer and re-install drivers.

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Neither of the right or left click buttons work well. If I'm lucky, it'll work 1/15 of the time, but usually it just doesn't work at all. The gestures work fine though. The driver is up to date. Is this just a hardware issue?  I just bought it a month or two ago and it never worked well. Would the standard warranty cover it?

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Hi, A T61 7663-b22 touchpad suddenly stopped working. Clicking both right anf left buttons doesnt do anything. I tired uninstalling and reistalling the latest ultrnav driver. I checked the touchpad settings from the unltrnav tab in the control panel, mouse. Touchpad is enabled and left and right buttons are set to correct settings.. Any ideas?

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Everything seemed to be fine with my lenovo Thinkpad T61 till yesterday night when I started working on my lappy and realized that the touchpad buttons are not at all working.Nothing happens when I press them.......but the Trackpoint is working fine so I am using them. A very slight smell(as if something is burning) seems to be coming out of the air vent.....but i believe it might be normal ?I sometimes use a wireless mouse with my laptop but I don't think it could have triggered the problem .i had bought my laptop in Nov 07 from USA and had a 1year warranty......but now i have moved to Hyderabad(India). Will the laptop warranty still be valid ?what could the problem be ......could it be some drivers or some settings.....well I tried mouse settings in Control Panel but nothng worked in there. Could it be a hardware problem ?Plzzz help !

Answer:T61 - TouchPad buttons not working .....Help !!

Have you pressed Fn + F5 to select through the different options???? http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=LOOK-IWS#sw check here for International warranty of your system. 

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I bought the lenova yoga 300 few months back for my daughter and she was using it. Just today I was checking with her and she indicated the left and right buttons in trackpad never worked from day-1. I tried updating drivers, no use. Should I return it? no other options?

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I have a brand new Yoga 300 straight out of the box and the touchpad buttons (right and left click) do not work. If I connect an external mouse it works normally. Is this a common problem or is this device faulty. Thank you in advance for any suggestions.

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i have problem, i have new computer (bought it few days ago) and i cant use my touchpad while holding any button(in any program.its  not virus i didnt download anything, please help. Maybe i have to download drivers or something like that?

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I am only able to use my plugged in mouse, I have checked the device drivers, says all are up to date.  The keyboard on the machine is working it is only the touchpad that seems to be disabled, I have also changed the setting but to no avail. 

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hello all. i have an t450s, and after ai install drivers for synaptics touchpad, the 3 buttons stop to work, and in the properties, the option is grayed out. but if i delete the drivers completely, the buttons work fine. also, i have tried different versions of the driver, the problem remains the same. does anyone know how to solve this problem?


























Untitled.png ?33 KB

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After having to re-install Windows 7 on my laptop I've found that the trackpad and associated mouse buttons are no longer working. The keyboard works fine.The touch screen works fine.When I inserted an external mouse, it automatically installed the driver and worked without issue.I installed the Synaptics TouchPad Driverbut that didn't make any difference. I also tried removing the battery, holding the power button for 30 seconds, re-instering the power cable (but not the battery) and booting up the latop.  It was working fine before the re-install so I can ssume i's not a hardware fault and if the keyboard works the interface cable is also working... Just wondering if anyone has had the same issue and can suggest anything?  

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 Hey guys, I'm having problems with the touchpad buttons: the system can't distinguish a left click from a right click. Whenever I click one of the two buttons the system reads it as if I'm clicking on both and keep pressing. I tried also to disable them and use the trackpad but also those buttons are not working well. They just work for a couple of minutes and then they stop. However if I run the Thinkvantage suite they seem to work fine and the system reads the click properly.What do you think is wrong?Thanks

Answer:Touchpad and Trackpad Buttons not Working

Today I noticed both my touchpad and joystick stopped working.  I could move the cursor but the clicks would not register.  I restarted and it worked again.  I recall a couple of days ago I updated the drivers, one of them I think was for the touchpad.

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So I have 2 hp 15 laptops on the left button has been smashed the flat spring type thing won't pop back up so I took the mouse buttons from the other and removed the broken button board and the replacement wouldn't work and made the touchpad not click also when replacing the button board do I need to install/reinstall drivers for it .?

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Hi, My TouchPad buttons are not working anymore. I don't know if the problem is a hardware failure or that the buttons maybe have been disabled by mistake.I have checked the UltraNav settings in the control panel as reset the values to default without any luck.Furthermore I have checked the bios settings which were set to the default values. I'm not using a mouse or any other pointers. Does any one have any suggestion before I return the T410 to the dealer for repair. The T410 is 2 weeks 'old'.




_______________________________________MolsenThinkPad T510 : 8GB : Intel Core i7 : Win7 Pro 64








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Answer:TouchPad Buttons not working anymore

Does the touchpad itself work? but not the buttons?

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Yesterday the left and right buttons on my touchpad started to mess up. Clicking the left button sometimes wouldn't do anything and sometimes it would bring up the right-click menu. I would have to right-click something first before I could do anything to it with the left click nearly all the time. The right button sometimes won't bring up the menu and sometimes it will but only for a second. There are also random times where the menu will pop up when I just barely touch the right button.

I've already checked the mouse options and they're all set correctly and also reinstalled the correct driver from Vaio's website and nothing works.

The only thing that's happened when the buttons started messing up was that my computer was badgering me about restarting to complete a few updates. I also watched a movie too though that was about a day or two before, so it might either be something from the update that my computer can't handle anymore or a virus, least that's what I think but I don't know anything so I'm asking you guys.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 146122 MB, Free - 36315 MB;
Motherboard: Sony Corporation, VAIO
A... Read more

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I can't tell if it's because I did something with "tapping" (I thought I'd turned all that junk off) or accidentally hit the middle top button (what is that for anyway?) but it just stops working, I've learned to close the lid and open it again and the left-click is live again (the right-click doesn't have this problem). Think I have the latest drivers, I've messed around with several different downloads to try to get this thing to work better, it's a total POS I would return the whole thing because of it but it's past 21 days and I'm not sure what machine I would get to replace it.

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Hi, whilst on my laptop today for no apparent reason my touchpad decided to stop working properly, it will still move the mouse around the screen, however does nothing when I double tap anything. The left click button has also ceased to work at all, click and nothing the right hand button is working fine.

I have reinstalled the drivers and I am currently using a mouse via the USB port which is working fine. I have also checked the options to make sure that the left click hasn't been assigned to another button or something odd like that. I'm afraid I really am at a bit of a loss as to what could be wrong.

If anyone could please point me in the right direction I'd really appreciate it!! Thanks guys
 

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Hi, I just bought a z580 IdeaPad and it seems that the left and right touchpad hardware buttons are not working at all.The touchpad itself and the tab click features are also not working. I can only move the mouse with the touchpad.I already tried installing the latest driver. Can anybody help me? Thanks in advance!!!Best regards,Peter 

Answer:z580 Touchpad Hardware buttons not working

WIN 7 0R 8?

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Hi, whilst on my laptop today for no apparent reason my touchpad decided to stop working properly, it will still move the mouse around the screen, however does nothing when I double tap anything. The left click button has also ceased to work at all, click and nothing the right hand button is working fine.

I have reinstalled the drivers and I am currently using a mouse via the USB port which is working fine. I have also checked the options to make sure that the left click hasn't been assigned to another button or something odd like that. I'm afraid I really am at a bit of a loss as to what could be wrong.

If anyone could please point me in the right direction I'd really appreciate it!! Thanks guys
 

Answer:Vaio touchpad and buttons not working correctly

please do not duplicate posts here
closing this one

continue here
http://forums.techguy.org/hardware/1047370-vaio-touchpad-buttons-not-working.html
 

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The touchpad on my laptop has stopped responding to taps and clicks (physical button).  The touchpad continues to works to move the cursor, but will not tap or click to select.  The touchpad is NOT off and I have double/triple checked the Properties for the Synaptics ClickPad and all is in line with the HP self-help guide.  Please help!

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Laptop 18 months old, suddenly both mouse buttons stop working in the middle of working. No left or right click.
Can scroll and move cursor around, but can not click. The buttons feel different, they don't really compress. External mouse works OK.

Is this fixable? Can the mouse pad be replaced? What do I need to do to get this fixed?

Thanks

Answer:Satellite P850 - touchpad buttons are not working

Touchpad is just a hardware component and I think there is no problem with exchange. I don't know where do you live and how long is ?standard warranty? in your country but if the warranty is 2 years I think best option for you is to contact nearest Toshiba service provider and ask for help.

Check warranty status on - http://aps2.toshiba-tro.de/unitdetails/ or contact Toshiba service directly. They can check it too.

Nearest Toshiba service provider in your country you can find on http://www.toshiba.eu/innovation/generic/ASP_SUPPORT/

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i tried to reinstall the button control utility under value added package but the problems still exists.

Answer:Qosmio F60 - Touch buttons and touchpad are not working

Hi wilson2022,

Do you mean the illuminated buttons between keyboard and notebook display?

If yes they are controlled by Value Added Package but before you reinstall this tool, remove the old version first. Then restart the notebook and install latest version of Value Added Package again.

By the way, what OS you are using?

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I have a E520 that had the left & right click buttons stop working completely. The trackpoint and track point buttons work but not the touchpad buttons. I can use the touchpad and that part works, just not the buttons. I checked the control panel/mouse/ and made sure the buttons are enabled and the settings are correct(primary & secondary). Please help.

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Hi everyone, new to the forum and I'm hoping you can help me out. My wife has an Aspire E15 (E5-511-P8C8) using Windows 8.1 and a little while ago the click functionality stopped working. The touchpad itself works (it can be used to move the cursor), but it is not possible to make a right click or left click using the buttons.  I've tried the suggestions I could find in the forum (reinstalling IO Chipset and Synaptics drivers, reinstalling all drivers off the Acer website, updating BIOS version), but nothing has worked.  I'm wondering whether it might be a hardware issue? Is there anything else I could try? Many thanks for any and all suggestions! -Alex

Answer:Aspire E15 touchpad click buttons not working

Hi Alex If the touchpad has lost its click (where you press it) then yes - almost certainly an hardware issue. Is it still under warranty?

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Has anyone else had an issue with the P50 and the synaptics driver?  If we install the driver from 2016 then the buttons do not work only the mouse cursor. If we delete the driver and let the 2015 driver install then all the buttons work fine.  Install the newer driver from last week and the buttons break again.   All 6 of our P50 machines are doing this that we just got. Anyeone else seen such odd driver behaviour?

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hi! something strange happend to my laptop (ThinkPad T520), yesterday bottom buttons of touchpad just stopped working... upper buttoms seems to work fine, except for one thing, in Ubuntu sometimes they don't work too and I noticed that turning off and on the touchpad helps. In Windows upper buttoms seem to work fine, but bottom buttons still do not work. since bottom buttons issue relates to both OSs I have it looks to be something with laptop itself, I had no problems with touchpad or keyboard for 1.5 years of using it (I even reinstalled Ubuntu yesterday, I thought something happened to my system, but it didn't help, still the same issues, and still I have to turn on/off sometimes...) My OSs:1) Ubuntu 12.04 LTS2) Windows 7 I did not update anything during last few days, and actually I use Windows only to check something (so rare enough), so I'm sure I was not updating anything by myself there. Although I can't say that anything was updated automatically, and I could just miss that it happened. Unfortunately for me I am in the business trip, I am limited to what I can do about it, as well as feel uncomfortable to work with my laptop now (I got used to use my bottom buttoms with touchpad...). Is here anything I could do about it on my own without any risk to damage anything?  thanks in advance for any advice!!!Max

Answer:touchpad bottom buttons stopped working

actually I was wrong regards Windows, touchpad works strange there, by default pressing anything (except for bottom buttons, they do not work at all, as I wrote) opns a popup menu. I've applied all important and advised updated from Lenovo, also I've updated my bios to the last available version (I believe 1.42). Nothing changed, turning touchpad on/off, even in bios, does not change anything there. Using UltraNav (also installed the last available) I turned of extra functionality for touchpad buttons, and now at least upper buttons works in expected way, presing touchpad also do not show popup anymore. after bios updating, in Ubuntu no visible changes: upper buttons function as before, touchpad itself works well, bottom buttons do not work at all. Lokks like I can't do anything about it

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I have 64bit Windows 10 installed on my Thinkpad T430s. Synaptics pointing device driver version is 19.0.17.27. My problem is that buttons under touchpad randomly stop working and after a while buttons start working again. Cursor also freezes randomly. Trackpoint works normally. 













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Answer:Thinkpad T430s - Touchpad buttons not working

Does the touchpad stop working right after you type on the keyboard?

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Hi all,i am new to this forum,i bought t420 last mounth from USA. Yesterday i spilled liquid on the clicks on touchpad. The right button works but it freezes sometimes, left doesnt work at all. Because i am in Europe now,the warnity does not cover.Do you have any idea how it can be fixed. Also the ultranav buttons dont work. With external mouse it works.Could you send me a link from a trackpad or some ideas.Thanks in forward.













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Answer:Touchpad buttons not working on lenovo t420

I guess the only thing to do is to take it apart and clean it;http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/0a60007.pdf 





_______________________________________________________T420s, i5-2520M @2.5, nVidia 4200m, 8GB DDR3, OCZ Vertex 3 Max IOPS 240GB SSD, Hitachi 320GB @7200rpm ulrabay, 8Pro x64T61, Centrino Duo @1.8, GM965, 4GB PC2-5300 DDR2 @667MHz, OCZ Agility 120GB SSD, 7Pro x64

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Hi...a few days ago, I suddenly noticed that both the touch pad and the buttons were not working. On the same day however, after a few hours, the touch pad somehow got respond and worked fine again. But the left buttons are still not working after a few days have passed... Both the left buttons above and below the touch pad are not working. Is there a solution to this problem? Thank you for your help.

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Hello,
Yesterday I accidentally spilled some beer on my laptop and it went inside the touchpad. I turned off my computer, disassembled, cleaned it and left overnight to dry completely. Everything is working fine now except the touchpad buttons. I have to press them really really hard to get them to work. They don't seem to be sticky and click quite well.
Is there any way I could fix it? Is it possible to take the touchpad apart? Maybe there is some liquid left somewhere inside it and that causes problems.
The laptop model is Acer E5-571G.
Thank you!

Answer:Laptop touchpad buttons stopped working

If there was any liquid left, something would have short circuited.

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my daughter received the above from f. christmas. the touch pad and associated buttons have stopped working - no cursor. how do we get it working again? Rod+

Answer:Satellite C50-B-189 touchpad and buttons stopped working

Hi, this is due to the pad driver (which is bugged), just kill the process using CTRL+SHIFT+ESC AND THE TAB plus DOWN ARROW to navigate to the target process. I have to do this each starts.

From tomsguide (november 2014):





These fixes don't help, all that happens is, after some time, the touchpad fails again. While Toshiba works on this, I have figured out a quick, effective workaround. This is for my new Windows 8 Toshiba.
Press CTRL ALT SHIFT to get your processes to come up. Find the Touchpad "enhancer" process. End the process. Your touchpad will work fine until next restart at which point just repeat this step.
If you are struggling to end the process without being able to use your touchpad, I found a curious thing out. If you hold a mouse click down, you can move the mouse arrow with the touchpad just fine. Its a bit... inconvenient...but all you need to do this for is to end that process and after that you can use the touchpad normally.

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I have been using the lenovo yoga 2 not pro laptop for about a year now and haven't had any problems untill last week.last weerk all of the sudden i cant use the integrated left or right click any more, to be more acurate i can click them the same way same travel as if it was working but then again nothing happens on screen. i can use left mouse button though dubbel tapping but its still annoying for drag and drop stuff. to fix it i have removed and reinstalled the newest and older drivers, safe mode, dis and enabling touchpad, and no error have appeared yet in the logs or on screen. i think it is a filthy connector,so i am considering to open him up and just clean and reconnect the touchpad. If there are more people experiencing this problem and or have found a solution i would like to thank you in advance for sharing the information. GreetingsFrank MC

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Got my NB520 yesterday and installed all the windows updates,and then the BIOS updates suggested by the Toshiba action centre, and after that both buttons on the touchpad have stopped working.

They did before. Any ideas whats happened, is it the BIOS update?

Answer:Re: NB520 - touchpad buttons not working after BIOS update

I don?t know if this is BIOS related issue but if there is no way to get buttons work again I recommend you to reinstall OS using recovery mode. Test buttons functionality with ?factory settings.

By the way: does touchpad works properly?
Can you use external mouse properly?
Have you checked all touchpad settings?

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Hi all,

For the last 3 weeks my touchpad buttons stopped working. The pointer works well but the buttons are not clicking. This is probably a driver issue but all drivers are up to date and the buttons are enabled.

Please help.

Answer:Touchpad buttons not working(Clicking) on my Dell XPS 13 - 9360

Version of Windows?
Have you looked at the Windows screen with touchpad settings to see if something isn't set correctly?
Have you run the Windows Hardware Troubleshooter?

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Hi, The touchpad on Thinkpad T430s is suddenly stopped working (unsing windows 10).  I can move the cursor but the bottoms are not responding).   I have updated/rollbacked the driver, BIOS, Windows, etc.. Still not working. (((I am now using a mouth and it's working.  Does this mean my touchpad is forever gone?  Is there a way to fix?  Please advice.  Many thanks in advance!

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Hi, Im having a small issue with my L420... every now and then the mousepad wont work. The touchpad may give out, and the red trackpoint remain functional, or vice-versa, or both may go out. I find that changing the voume, or typing sometimes solves this issue. I do have an external mouse that i plug in when this happens, but i do not want this issue to get any worse.  This may be unrelated, and may need a new post, but sometimes when this happens, my keyboard gets REALLY messed up... Typing "X" for example will make a "/", and the keys i press type something completley random.. Letters typed, will show up as numbers, or dashes, etc. At this point, i just restart my laptop and it corrects itself... any help?

Answer:L420 Touchpad/Mouse buttons stop working

hey troop4five,i would like you to uninstall the mouse/trackpoint drivers from your unit and let windows install its generic drivers.see if the issue occurs then go to http://support.lenovo.com and reinstall the drivers





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Hi everybody, My left-click has stopped working on my Thinkpad T420s. I've tried all the methods of doing it on the laptop - by clicking the button below the touchpad, clicking the button above the touchpad, tapping the touchpad, and tapping the red trackball. None of these ways works. Not sure if it's a hardware or software problem, but if it's software, what might be the issue? Thanks.

Answer:Left mouse click not working on buttons or touchpad

Go into the BIOS menu, in under 'Config' -> 'Mouse + Keyboard'. Disable the Trackpad, save and exit. See whether the TrackPoint left click works. If it doesn't, then go into the BIOS again, disable the TrackPoint and Enable the TrackPad.Your problem maybe cause by either the TrackPad or TrackPoint left click button's circuitry short-circuiting.

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This is the second time i am posting this due to no replies: I recently bought a Lenovo G505s about a month ago. Everything is fine with it until i downloaded Steam and downloaded some games. 3 of the games i downloaded are shooters and therefore require the left mouse button. But when i click it to shoot, it doesn't respond sometimes and is very laggy. This is not the fault of the game as i tried it in different ones but the problem is still there. i tried to switch round the buttons (so that the right button is to shoot and the left to aim) and it works fine. I would prefer to have it the usual way around so does anyone have a way to fix this? did this happen to you? If it is needed here are some specs for the pc:AMD A8 6gb ramWIndows 8.1  also the buttons and trackpad work completely fine with everything else except games including Minecraft. it seems that when i am moving with WASD the button doesn't work but the right click button does. Can someone please give me a reply?













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Answer:G505s Touchpad buttons not working properly while gaming?

hi AdreesInator,
 
Welcome to Lenovo Community Forums!
 
There is a feature on Touchpad software and driver to lessen the touchpad Sensitivity when using the keyboard to prevent touchpad movement when typing,
    I believe this is the cause.
 
First try to open Control Panel and look for Hardware and sound then Mouse
  Then you will find a TAB at the top right for your touchpad.
Click that and select Settings or properties, This is how it looks.
   
 
Click the settings and once inside look for Palm check Option, This is the feature that changes the sensitivity and response accuracy of the touchpad
 

 
If you can't find this Palm check inside the touchpad settings, you might need to uninstall the touchpad driver and just use the WIndows Generic driver as the Driver does not support changing it.
If this is the case
Open Control Panel and look under Mice and other pointing device and uninstall your Synaptics or ELAN then go Open COntrol Panel / Add remove Programs / Uninstall a program and uninstall Synaptics or Egis tech ELAN.
Then try your Games with the touchpad and it should work fine
 
Hope this helps
Cheers!





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution an... Read more

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Okay so i've been struggling to find a fix to this and Lenovo support hasn't really been too useful either. Basically the trackpoint is having issues working even with the newest bios, etc. and synaptics driver. It also is having problems with the old driver too?? Could it be in conflict with the new bios update? Lenovo Support gave me the advice to reformatte as it is a "software" issue and to repeat the same above process. Yet the problem still persists.  What steps should I try next?  Lenovo support seems reluctant to give me a hardware exchange Thanks in advance, any advice is open to testing! I'm just fed up with new drivers having bugs like this.  

Answer:x120 - Synaptics driver issues! Trackpoint not working

Does it just not work?

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 Hi There was a small spill of water on the keyboard. everthing is ok apart from the touchpad. The touchpad mouse scroll is working fine but the left click enter button under it are not working or the enter tap on the touchpad. Plug in ubs mouse works fine. Any help will be great Rgs    

Answer:X300 Thinkpad Touchpad buttons not working - water damage

Welcome to the forum!
 
I would replace the palmrest. Check Ebay and alikes for a new or a used one depending on your budget.

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I've had my XPS15 for over a year now, and I recently noticed that my touchpad is starting to life off the palm rest area of the machine, and the buttons no longer work. I'm not exactly sure when this happened because I'm a staunch mouse user and hardly ever use the touchpad. Is this an item that can be repaired under warranty? Also, is this a commonly reported problem with this model? 

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HI,
I have just upgraded from windows 7 to windows 10. everything seems to be fine till now apart from the touchpad.
The problem is that every time I press a button on the keyboard the touchpad stops working for about 4 seconds.
another things is that most buttons do that, but for example the ctrl, function, alt and windows keys don't cause this problem.

Any Idea what can cause this? and do you know any solutions please?? 
I tried updating the drivers for both keyboard and touchpad, but that didn't solve the problem.
It's very frustrating and I'm considering to goback to windows 7!

Many Thanks :)

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I recently noticed when using my touchpad I can't click on anything, either by using the tap to click or the left and right buttons underneath.However I can still do everything else with the touchpad, like magnifying and scrolling.I've been using my usb mouse so I have no idea when this problem started. My laptop is less than 2 months old.  I've tried updating the drivers, rolling them back, uninstalling them completely and reinstalling them.I've tried disabling and re-enabling the touchpad.I've even tried rolling it back to factory settings because I thought windows 8.1 was interfering with the drivers. I have no idea what to try next.I don't think it's a hardware issue, since the touchpad is still able to move the cursor, magnify, scroll, do everything else except click. If you have any tips or idea of what I should try next please let me know. 

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Hey Guys, I'm just wondering if Lenovo has said anything about possibly switching back to tactile buttons for the trackpoint or not? Even if it's an after-market install, I'd still be really interested in this. From what I've used of the new setup, it ruins 1/2 of the reasons I chose ThinkPads and I'm looking for a new laptop, but am unable to justify using the awful new trackpoint buttons.For now I will likely go with an older model, but I was really hoping to get my hands on the t440p with 4 cores so I could actually do virtualization on my laptop. Thanks for any help!

Answer:Trackpoint Mouse Buttons

Totally agree. I would be happy if Lenovo mailed me a new keyboard with real buttons. I'll install it mysleft.https://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T440s-touchpad-choppy-buggy/m-p/1450453#M9...

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