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Yoga 2 Pro Battery not charging

Question: Yoga 2 Pro Battery not charging

My battery is at 0% available, plugged in charging, but it never goes about 0%. I've tried resetting the battery gauge in Energy Manger 1.0.1.49 but that only runs for a few seconds and reports that the gauge reset is complete. I've also disabled the ACPI control in device manager then enabling it and the icon appears to be charging but only for a few seconds then stops. Having conservation mode on or off doesn't seem to make any difference. The latest BIOS is installed and I believe I have the latest version of Energy Manager. Anyone else having this problem?













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Answer: Yoga 2 Pro Battery not charging

I've experienced this a couple times on my new Yoga 2 as well. The first instance, it just started charging again after about an hour of use. The second time, I rebooted after about an hour of it being plugged in and not charging, and once I reached the desktop, the battery showed 43%, but still not charging.. So i guess it was actually charging the whole time without showing it?After about 2 days of ownership, I've decided to do a clean install of windows 8.1 followed by loading all the necessary drivers listed on lenovo's product page, and I can happily say this 0% plugged in not charging thing hasn't happened again.

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The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

Answer:Lenovo Yoga 500: battery status toggles between not charging, not used, and unauthorized battery

Hi, Denkendale ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Do this test -
 
1) Switch off the laptop.
2) Disconnect power supply. Keep the battery connected.
3) Try to Turn ON the laptop.
 
If the laptop does not turn ON, the battery is faulty.
 
Also, Try turning the laptop off, removing the battery, unplug the AC adapter, press and hold the power button for thirty seconds, install the battery back into the laptop but don't connect the power cable and try to start the laptop on battery power. 
 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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I've had my Yoga 13 for a few years now, but it wasn't until last fall or so that I started to get 'Unauthorized Battery' warnings upon start-up from the Energy Management program. This is a bit ludicrous to me, as the Yoga 13's design makes it impossible to switch out the battery on your own (ie. it's the original battery, and not an unauthorized replacement). As a result, my laptop stops charging, which is a concern for me as I am a university student who doesn't always have a power outlet handy. I understand this is a serious bug or issue. The first time (and subsequent times) it happened, I found a similar thread here on the community board which advised numerous fixes which have worked for me in the past whenever my laptop starts displaying the unauthorized battery warnings. This time, however, nothing I do seems to work and I'm getting ridiculously frustrated. The things I have tried thus far (that previously worked, but this time around, did not):- Uninstalling and reinstalling Lenovo's Energy Management program - NOTE: Usually uninstalling this program removes the 'block' on battery charging, but this time around it doesn't seem to be working. - Fiddling around with the Energy Management program's power settings - Uninstalling Notebook FanControl (which I used to control the random fan accelerations that the Yoga 13 is prone to)- Doing a hard boot by holding the power button - Booting from BIOSThe last time this happened, I had the unit sent i... Read more

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I had conversation mode turned on and everything was fine for 3 months. but today after a period of usage on battery, it doesn't charge when I plugged it in Please help!

Answer:Yoga 900 Battery Not Charging

Try installing the energey management driver: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-900-13isk/downloads/D... If that doesn't help, contact Lenovo support, they can probably help futthur.

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I recently noticed that my battery was showing 10 percent when it had been plugged in all day. I plugged it in and it didnt seem like it was charging. I could see the laptop plugged in animation, but it was not charging. I woke up the next morning it was showing 96 percent, which at this point should be 100 percent.  I'm now noticing that it's just not charging.  Are there known issues? Regardless, this is totally unacceptable. 

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HI I just want to know what will I do my laptop does not charge at all, but i can still use the laptop if connected to an adoptor. I've already done a factory reset. based on the energy manager, battery is normal. 

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Hello there! I have the issue that my newly bought Yoga 11 (three weeks ago) is charging whenever it seems to feel like. The first time I have charged it, it went up to 92 % telling me its now in power state and not charging. This happened triple. Yesterday my Yoga was beneath the 50 % mark and I plugged in the powercable, the same again: not charging. I unplugged the power cable and at 0 % and a shutdown I booted it and it charged perfectely up to 99 % without moaning. I unplugged the cable and at 77 % the same again, I plugged in the power cable and it charged up to 99 % again. Is this a bug (battery problem) or a feature (thresholds for a long living battery)? Anyone with the same? Tia,- bensty













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Answer:Yoga 11: Battery is not charging (sometimes)

Hello,
 
I have a Yoga 11 and have never seen this behavior before, nor do I recall reading about it here in the forums.
 
Just to check, have you tried plugging the Yoga 11 into a different outlet in case there is a problem with the one it is plugged into? 
 
Regards,
 
Aryeh Goretsky
 

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Hi, just recently I've noticed that battery in my Yoga never goes above 90%. When I hower on the battery icon it says plugged in, charging, but no matter how long I keep it charging it's still 90%. I don't know if it can be related but I've updated to Windows 8.1I tried to reinstall power management software, drivers, reset battery gauge with lenovo sw but nothing helped. Any ideas?

Answer:Yoga 13 battery not charging over 90%

Hi emx0r,thanks for posting. Based from your post there is a possibility that your machine may be set to optimised battery Life. What you can do is open up the Lenovo Energy Management and under battery ensure that it is set to Maximum Battery life.Hope this helps.Regards

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Hello, I just bought (last week) a Yoga 2.  I love it, but the battery doesn't seem to really be charing to 100%.  I left my computer charging overnight (alongside my cell phone, which charged just fine) and then tried to use it the next day, but when I start up windows I get shown a message that the battery is only charged to 55%.   I immediatly plugged it it (I needed to be using it on battery power for a while) and after charging for about 10-15mins it told me it was 100% charged.  I proceeded to use it on battery power andeverything seemed fine (ie I was getting about 4-5 hours of life out of it) so I didn't worry about it. But it happened again today - I left the computer to charge overnight (plugged into the same powerstrip as my phone, which charged just fine once again) and when I started up isaw that the battery had only charged to 55%.  I decided to just keep using it to see if it would jump up to 100% (a friend told me that maybe the system is just calibrating to the battery and so gets the percent charged wrong when it powers up).  However, the battery has just steadily discharged, leading me to believe it really was only charged to 55%.   After reading a bit online I checked the Lenovo Energy Manager, but I don't have conservation mode turned on (or any other special settings, I haven't used that app before).   Please let me know if there is a simple fix - I really like this computer,... Read more

Answer:New Yoga 2 11 Battery Not Really charging to 100%

I am having this exact same probblem!! Did you ever find a fix?!

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I have a Yoga 13 with Windows 8.1.No problem for one year, while it was under warranty.Then suddenly it stopped charging even when plugged.When i plug the laptop, three different things can happen :-Screen flickers and battery icon flickers to between "plugged in, charging" and "not plugged in"-Or it keeps on 'not plugged in" Then the battery can stay at its low percentage for days and sometimes with no reason it goes 30% in 2 minutes. I do not have the 60% energy management software issue.I did factory reset two times.I did uninstall ACPI battery driver, shutdown, unplugged, wait 5 minutes and plugged back in.Energy management up to date (12/2014) and bios up to date. But problem still NOT SOLVED !I am not the only one with weird yoga 13 issues on this board but no solution can be found online.Could anyone please guide me through this?(Before i throw this 1000$ junk through my windows ?)













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Answer:Yoga 13 Battery not charging

Battery not charging, when it gets to zero will not work at all even when plugged in.  Let it site for a couple weeks unplugged to get battery drained as much as possible.  Plugged it in once a day for a about 30 sec to see if anything would happen, nada...   After about 2 weeks,plugged in and finally orange light flashed then when solid and it started charging.  . Let it charge for about 2 hours then decided to see if it works.  Yes!  But then noticed as soon as it was up and running battery starts decreasing and went all the way to dead...  I have tried all the things mentioned on this and other boards to no avail. I am thinking class action may get some attention from Lenovo.  Any thoughts?

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Hello
I bought Lenovo YOGA 500 in March 15, two weeks ago I downloaded driver easy and updated Microsoft ACPI compliant control method battery driver after that my laptop stopped charging and I thought the charger isn't working, so I bought a new charger and I have been charging it for like 6 hours and it's still stuck in 2%
I tried to uninstall Microsoft ACPI compliant control method battery driver and restar the system and still not working :<
I tried doing the trubleshooting but I coudn't find "Run as Administrator" and tried doing Command Prompt as admin but couldn't find any issue....
I tried everything on the internet but nothing is working <\3
I tought at the frist the problem was because of the charger but it makes none sense <\3
I'm realy afraid that my laptop will never work again, do I need a new one? or a new battery?
oh yeah I almost forgot when I click on the battery logo it doesn't give me how much it'll take, there's only "calculating"
 
Thank you for reading
 
Added Model to subject for increased visibility.

Answer:Yoga 600 - battery isn't charging

THE BATTERY DECREASED TO 1%!!!! <\3
WHAT SHOULD I DO?!

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Simple question but very troublesome. I cannot charge the laptop when the power is on, while the charging functions normally when the power is off. When the laptop is on, I could see the battery sign on next to the bettery indicator on the screen, but the amount just stays stagnant. Please help me with this issue. Thank you!

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I recently bought an external 11000mAh battery that charges my phones and ipad. As my Yoga Pro 3 has a USB connector at the adaptor end of the cable I thoughtthat I could plug it into an external battery and it would charge like every other device on the market. But when I plug it in, nothing happens.  No charging, the lights do not even turn onon the battery like when I charge something else. Was I mistaken?  Is there a lenovo setting I am missing? I would appreciate your help.

Answer:Yoga Pro 3 not charging with external battery

The lenovo Yoga 3 pro needs like 20 volts to charge, so it is not going to work im afraid.

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Hello, everyone! New here. I just bought yoga 520 and the salesman did not mention about how should it be charged first before using. I also forgot to ask. Does anyone know how to?

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Starting recently whenever my yoga 2 13 battery starts to get low and I plug it in to charge say at around 10-20%, the battery suddenly drops down to 0% and says "plugged in, charging" but doesnt actually charge. And if I unplug it, the computer instantly powers down and the only way to get it to charge is to shut it down and than turn it back on again. Please help was wondering if this was an issue with my yoga 2 13's battery or the charger or even something else entirely.

Answer:Yoga 2 13 charging battery issue

I also have started having this issue with my Yoga 2 11.Actually just now as I'm typing this message the problem occured. After registering, it seems to charge after dropping to 0%, but my battery was originally at around 40%  I'd rather not have my battery drop every time i plug it in.Note: Also seems to be charging really fast after holding a 0% charge for a while. Went from 6% to 12% by the time i finished typing this message.  Note: This doesn't happen everytime and has happened twice during the couple weeks ive owned this laptop.

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a short & simple question:  can the battery be charged by plugging a USB charger into one of the USB ports?  (this is not covered by the manual, but I think I recollect reading a comment in a review that this could be done)   or is the only means of charging by using the supplied power pack?

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Hello,
 
I seem to be having an intermittent "Not Charging" issue on my Lenovo Yoga 900.
 
It usually happens when it's fully charged and I unplug it for a few minutes and then plug it back in. If I let it drop below 93-95% it will usually say "Plugged in, charging" again.
 
Is this some sort of glitch, or a feature? I tried looking to see if I had the "conservation" setting on, and I do not.
 
I have a few days to take it back to the store if I need to. I'd really rather not send it in because we have problems with couriers dropping off packages that end up getting stolen because we live in an apartment with multiple locked doors, so they usually pitch it beside the door and run off and then someone else takes off with our stuff. Had it happen a couple of times with Amazon orders. (grr)
 
Thanks to anyone who can answer this!
 
 
Moderator comment: Model added to subject for clarity.

Answer:Yoga 900 - Battery plugged in, not charging.

Good day and welcome to the community.This is my experience with my Yoga 900 and Yoga 900S. This way the system isn't trying to constantly top off 1 or 2%, which is not good for the battery. By contrast, Conservation Mode will charge to ~60% and then stop. That has some benefits, also. Personally, I'm not using Conservation Mode, and so far I've not seen any negative effects on my batteries.
 
Hoipe this helps.Regards.

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anyone else have this?  Just started last night after having the device for a few days.  As the battery is sealed up, I can't access it....











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Answer:Yoga 13 and battery is plugged in, not charging.

What is the charge level? If it is more than 60%, then the battery will start charging when battery level goes below 60%. This would be valid if the battery setting has been set to maximum lifespan in energy management. If optimize for runtime had been selected and it still doesnt charge or in the eatlier option below 60% it is not charging, then you would have to take laptop to support.




Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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I was sondering whether the only way to fix this is by sending it in. I still got 17 days of warranty left. Where do I have to call and how long would the repair take?

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Got my Lenove Yoga 900  week ago. Today it had the message on the battery icon in the task bar *plugged in, not charging." Please help before the battery drains out! Thanks.

Answer:Yoga 900 - Battery *Plugged in, not charging*

You need to have a look at the battery settings in the Lenovo utilities.  If you have the power setting set to maximise battery life (or similar), you may get that message when the battery is approximately halfway discharged.

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Hi, I have a new Yoga 2 11 and the battery will not charge. When first plugged in, it appears to charge but after 20 seconds it stops and if the ac adapter is removed, it dies. Have tried all the fixes online - any ideas?  

Answer:Battery charging problem on Yoga 211

I've been having the same issue. I've had mine for about 2 months and it seems to be getting worse. I have, per manual, taken out battery and made sure clip securely fastened. That help for a bit. Other problem was the Lenovo battery application. I swear that drained battery, Even when the laptop was completely off. I'm at the point where I going to have to call support. 

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My Yoga 500 won't charge. While plugged in, the orange battery light flickers on and off, but the battery remains at 0% and says "plugged in, not charging".  This started when the battery fully discharged after I unplugged the laptop for 10 minutes (from 100% battery power).  Can anyone help? I can't even unplug the laptop for a second now or it shuts off completely.  Incidentally, the battery was replaced by Lenovo after I sent it in about 3 months ago because it was faulty. But now the laptop is out of warrenty. This is getting to be beyond a joke! 

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Please help. I have a Thinkpad 13 Yoga and it is showing 0 charge and is not charging. 

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Hi  I upgraded to Windows 10 and ever since then my laptop battery is not charging. I am a computer illiterate and travelling at the moment so can not even seek my IT departments help. The problem is that the battery shows 1% charge and when connected it to AC the laptop works well - as soon as I disconnected, it goes into hibernate. The symbol for AC connection does show so the laptop is detecting the charger. Along with this I keep on getting a battery calibration suggestion and says that I have not calibrated my battery in a long long time - although I do it every time it shows up. So I dont know what that is. Before the Windows 10 upgrade, my laptop on a 100% charge was giving me up to 6 hours of usage so I doubt there's anything wrong with the battery physically.  Would appreciate an experts advice on this. Please speak to me as you would to a 4 year old as like I said I'm completely computer illiterate!  Thanks & Regards

Answer:Yoga Pro 3 - Windows 10 - battery not charging

Dear AlqtedarS,
 
Welcome in lenovo community,
 
Kindly try to install the link below for the power Management,
 
https://download.lenovo.com/consumer/mobiles/4ab301af.exe
 
Thanks to use lenovo community.





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Hello everyone,About a week ago, I got an error message saying something like the battery cannot be identified (I'm trying to find a screenshot somewhere).Since that moment, the battery does not charge when the AC adapter is plugged in, while the battery is nearly full (>90%).I found this thread and it fits exactly to my problem: https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Thinkpad-Yoga-14-battery-quot-plugged-i... I understand that this behaviour might be a feature to improve the batteries lifespan, but I really want to get rid of that.The Lenovo Settings App offers the option to manually set the charging-threshold to 40-100%, but setting it to 100% or turning the feature off does not change anything.Another side effect is that the charging process does not begin until about 1 minute after the AC adapter is plugged in.I didn't knowingly change anything on the software configuration when the problem appeared, the said error message appeared while watching YouTube-videos. lg, couka

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I am a new user for the Yoga S1, but I was wondering if it is possible to turn off battery charging.  I mainly use my laptop at a desk (so I rarely leave it unconnected from Power Plug).  I know this is bad for the battery.  On a dell that I own (Inspiron 14z) i can turn off battery charging when the laptop is plugged into the ac power plug.  Is this possible w/ the lenovo yoga S1?  The closest I've gotten to doing this was seeing an ability to turn off battery charging via BIOS, but that is only temporary (when comp is off and unplugged to switch out battery). Any suggestions woiuld be greatly appreciated.

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I am having the battery problem, it is not at 60% like some people here, mine is stuck at 0% and not charging not matter what I do.I've tried to re-install windows, re-installing energy management, charging it nonstop without using the laptop for days.I have tried every solution I've read on the internet, I still have warranty for this next step is a call to lenovo. Appreciate your tips&tricks to make this thing work again.

Answer:Yoga 13: Battery not charging, stays 0%

This happened to me (first it stuck at like 80, then dwindled and stayed at 0). Had to send it in and get a new battery. Don't know why this is happening to people, but I hope it doesn't happen within the next year when the laptop is out of warranty.

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I've combined several discussions into one because there are multiple cross-overs of symptoms.
 
After reviewing all the posts, I see there are two types of problems discussed:

Battery charging but only to a certain percentage
Battery intermittently charging

Several people have reported success with their limited battery percentage problem by following the solutions suggested by MarinM and Vladtech.
 
For the intermittent charging, several people have reported that sometimes the battery charges, sometimes it doesn't. I'd like to dig into these reports. I have a few questions I'd like to ask.

When does it charge, when does it not?
Are there any patterns to this?
Does swapping electrical outlets make a difference?
Does the USB 2.0 charging port appear loose?
Does the cable show any signs of damage?
Does the AC adapter show any signs of damage?
When a second device is plugged into the extra USB port on the AC Adapter, does this impact Y3P charging?
Are there any battery error messages?

Thank you for your help,
 
4/6/15 EDIT: Moved message for escalation purposes. Amy_Lenovo

Answer:Yoga 3 Pro Battery Charging Problems

Hi everyone, I have my lenovo yoga pro 3 less than a month, and now it is not charging anymore. When the power plugged in, it shows me like it is charging, but it stays on 29% (Using OKO Cared).If I take out the power, the precents are going down... What can I do?

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Hi everyone. I am about to start college this week and I recently bought a new lenovo yoga from bestbuy about 2-3 weeks ago and up until yesterday night it was working completely fine. I shut it down before going to bed and this morning when I attempted to turn it on, it alerted me that the battery was dead. I didn't think too much of it so I plugged it back in and saw that the battery remains STUCK at 0% no matter how long it has been charging. When the laptop is on it says "Plugged in, charging" but it hasn't been storing any energy. Help????

Answer:LENOVO YOGA 2 13 BATTERY NOT CHARGING????

Uninstall energy manager> shutdown the computer> unplug for 30 min> plugin the computer and keep it off for 2 hours> Turn it back on. Best of luck.

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Hello, I bought a Lenovo at Amazon in November 2016, it was working perfectly until last week when the battery stopped charging. If I unplug the power supply it simply turns off the computer. Tried every hint from the forums but nothing happened. When I look at the Battery condition it status that I have a Poor battery, Status = No activities. Do someone have any idea or hint? Does lenovo guarantee for a computer bought in US, applies in Brazil where I live?  


























Lenovo Poor Battery.jpg ?84 KB

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Yesterday I noticed my battery icon looked low; checking into it I saw that it is 24% available and is charging. It hasn't changed even though I keep it plugged in 24/7. What can I do?

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Hi!My Yoga 500-15ISK Laptop seems to have a battery issue. For some time now, whenever I plug my laptop into the AC power, I get this message, e.g. "(% charge) available, (plugged in, charging)", however for some reason, the battery level actually stays the same even after a significant amount of time of being plugged in to the AC supply. Moreover, the battery icon initially shows the animated one which indicates charging is indeed in progress, then after a few moments, it will freeze on the estimated level.Before this, my laptop's battery usually charges relatively quickly. Also, I have not turned on the Conservation Mode so it must charged up beyond 50-60% especially if I leave it plugged in overnight. This issue is really bewildering me right now. Any comments or suggestions on how I can address this issue?Thanks!Other notes re my laptop:It's been around 10 months since I've bought it and I have encountered this issue only a few days ago.I have no other issues with it.

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As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

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Hello, My recently bought Thinkpad Yoga 14 recently had this strange problem going on. The battery goes down, even when the AC cord is plugged in. The battery message says "plugged in, not charging". What exactly is the problem, and how do I fix it? The laptop came with Windows 10. Any help is greatly appreciated, thank you! ??

Answer:Thinkpad Yoga 14 battery "plugged in, not charging...

It isn't a problem.  The battery has a nearly full charge, so the charging turns off so as not to "cook" the battery.  If you unplug the battery and let it run down a while, then plug it in, it will charge.  I tend not to charge mine until it gets under about 70%.  A Lithium battery slowly degrades after a certain number of charges.

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When charging the battery of yoga 11e, battery status indicator light is always off, diificult to know if battery is charging or not unless pc is switched on to see the desktop battery icon. what could be the problem?

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Please,  can somebody help me because service in Croatia cant solve the problem. Sometimes the battery is not charging corectly. The time of charging change but on battery all the time stays 0%.. If I unmoute the charger computer tirn off.  Is this can be a problem because of win10?  Thank you, Nives  

Answer:Yoga 3 pro 1370 - battery charging problems

Hi nsoldicic , 
 
 
Welcome to the Community Forums. 
 
You can try going to Device Manager and uninstall Microsoft ACPI-Compliant Control Method Battery and Lenovo ACPI-Compliant Virtual Power Controller if listed. 
 
If same issue Uninstall Energy management from the programs and features under control panel . check if there is any difference , You may reinstall updated version from support site. 
 
You may also update the BIOS following this discussion : 
 A  new BIOS update was released on May 15th that addresses customer reports of inconsistent charging on Yoga 3 Pro laptops. It can be downloaded here: http://support.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-3-pro-1370-laptop-len... 
If you are experiencing any other symptoms such as error messages, or you are unable to upgrade your BIOS (which requires a charge of 30% to prevent bricking your laptop in the event of a power outage), you may have a bad battery or some other issue which requires repair. Please contact Lenovo Service for support. 
Here is a link to Lenovo Service: http://support.lenovo.com/us/en/contactus 
 
Update us how it works for you best. 
 
Regards
 

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As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

Answer:Thinkpad Yoga 14 battery "plugged in, not charging...

Hi there, Vaigne -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
1: Remove the AC adapter plug.
2: Remove the battery.
3: Press the power button for about 30 seconds. This will clear the capacitors.
4: Insert the battery and plug in the AC adapter.
5: Press the power button.
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Battery is stuck at 5% when plugged in, and when I mouseover the battery icon in the tray it says "plugged in, not charging." I tried uninstalling energy management and then reinstalling in, to no avail. This is quite frustrating













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Answer:Yoga 13 Battery stuck at 5% "Plugged in, not charging"

Got lenovo support help. What fixed the problem was unplugging the charger, shutting down the computer, then holding the power button for 20 seconds. While the button was held, the computer turned on, showed the startup screen, and the quickly turned off again. I plugged the charger back in, and voila, charging again!

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A few weeks ago, my Yoga 2 Pro entered a permanent "plugged in, charging" state whether plugged in or running on just the battery. The battery drains as normal, it just always shows the plugged in icon. It also charges as normal. When I turn it off, the "plugged in" LED remains lit even after I unplug the power cord. Anyone else have similar issues? I'm tempted to rewrite the BIOS and see if this fixes it. Thanks for the help!

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Hi, i bought this Lenovo Yoga 13 machine 3 days ago, and now the battery is discharging and when i plug the power cord the battery icon shows me the "plugged in not charging" message. The problem began last night. I've read some forums, and tried changing the battery configuration to this or that, nothing works. I've also read that in 65% the battery will start to charge. It doesn't, i'm currently in 56% and discharging. The problem began after a Windows 8 update, so I'm suspecting the OS is the problem....  I dont know what will happen when the battery discharge completely.... but i will discharge it and tell here what happens... Help!!!













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Answer:Lenovo Yoga 13, Battery "plugged in not charging"

Hi iperich,
 
Thanks for posting in the Lenovo Community,
 
I?d like to advise you to try to turn on the machine using the Ac-Adapter only without the battery to make sure if the Ac-Adapter is charging and working fine,
 
If the charger is working fine let me ask you to try to uninstall the Lenovo energy management application and then try to refresh the system and then try to install the software back again and then  check the battery icon status,
 
Hope the information helps. Let us know.
 
Regards
 

Soha






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Hi, i've had my Yoga 3 (11 inch (windows 10)) version for around 18 months, and never had any issues with charging. Over the weekend (23/10/2016) I plugged in my charger, and nothing happened... this worried me, as the laptop only had 6% battery, and if it was a driver problem, this could be very tricky to fix on a dead laptop. My original thoughts were the cable has somehow broken (despite being in perfect condition), and eventually after moving the cable and carefully pushing it into the laptop even further it started to charge! I decided to see if there were new drivers available for my model, and "coincedentally" a new power management driver was released on 23/10/2016! I tried to install this driver, but as soon as the tool starts to run within a milisecond it closes itself.. So my questions are... 1) Do you think its hardware or driver issue?After messing with the lead, the laptop does charge if you bend the wire in a certain direction making me think it's a hardware issue.2) If its a driver issue, (which the driver update coincedence points to).. Can anyone help me install the driver? http://support.lenovo.com/fr/en/products/Laptops-and-netbooks/Yoga-Series/Yoga-3-1170/downloads/DS10... Any help on this would be greatly appreaciated. Thankscnagra

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Mfg date for this laptop is Oct 2014, Windows 10 OS. About a month back battery power was about 25% when I plugged charger in. the screen became brighter, means it was charging. Suddenly the computer shut down and though charger was connected, the charging light went off. Thereafter the computer did not turn on either with charger or without. Even the charging light did not turn on. Changed the charger as well as cable but neither charging indicator turned on nor computer turned on. It was like battery fully down and charger not connected. Took it to Lenovo service center and they made it alright and told me that they had disconnected the battery and reconnected. The power left in the battery was still 25%. Exactly same thing happened once again yesterday and I disconnected the battery and reconnected and it worked. Since it happened second time, whatever the problem may be, was not solved permanently by above procedure. Can someone help what could be the reason and how to solve it permanently?

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Hello. I just bought a new YOGA 900 and it permanently indicates that the ac adapter is plugged in, even when the laptop is not plugged, and it is only on batery.  I tried to instal the latest drivers, and to search solutions online and i still not reolved the problem.If anyone can help me, i will be very gratefull. Best Regards 

Answer:Please Help! YOGA 900 not show battery left when unpluged. Still shows that is charging even if not.

Welcome to the forums!
 
That's an odd error. What does the Lenovo Settings app tell you about the power status? Open the Lenovo Settings app, and click on the battery icon on the left to get to the Power Status page:
 

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I usually use my Yoga 2 Pro with AC Adapter plugged in. I turn on Conversation mode in Lenovo Energy Manager and get a message of "Plug in - Not Charging" everytime the battery is already 60% charged. Does it mean that AC electricity will directly serve to run the laptop without going through the batttery like a desktop computer?
I'm worried this habit will ruin my battery lifetime.
 
 
Mod's Edit: System model added to Subject line to improve visibility / clarity













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Answer:Yoga 2 Pro - Does Plug in - Not Charging on Conversation Mode harm the battery?

Welcome to the Lenovo Community !
 
Yes, when the charge level reaches 60% and you receive that message it means the battery is no longer receiving a charge and the laptop is being powered by the AC adapter.
 
No, using conservation mode will actually extend the health of your battery which means the battery will have a longer life time.   It is the continually charging when the battery's charge level reaches 100% level that will shorten the life of the battery. 

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Hi, I just bought my Yoga 13 few days ago, since it is new i updated the OS and did windows update. I updated my laptop to 8.1, after the update i noticed that the charging get stuck at 60percent and when hovering over the battery icon it shows "PLUGGED IN, NOT CHARGING." Help on this issue, it's frustating to see this problem since it's a new unit.  Thanks in advance.













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Answer:Yoga 13 Battery stuck at 60% "Plugged in, not charging" after updating to Windows 8.1

Go into Lenovo Energy Manager > click on the menu button > Settings tab > turn OFF conservation mode. This setting is designed to help conserve the health of your battery if you tend to use your laptop while plugged in.  It's not good for the battery to be held at 100% for long periods of time, so instead this setting stops chargins when the battery reaches 60% to prevent battery damage.

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Amy_Lenovo The BIOS fix does not work for all users. This subject can not be closed. It did not work for me. I got two rapid fire errors that went too quickly to read, however the third stayed on the screen and read "please insert system battery." It appears the battery is no longer recognizable.  My YP3 has been plugged in and "charging" for 15 hours now and still at 0%. Device thinks it's charging but it's not. Callibration has been "in progress for 12 hours. Not yet complete. Last successful calibration took 6 hours.  Please advise.  Dr. Cindy

Answer:Yoga 3 Battery Charging BIOS Fix Does Not Work - Attention "Amy_Lenovo".

Amy, It appears as though the attempt to find out why the BIOS fix isn't working is being ignored. I will continute to document for any other action moving forward. Called phone tech again. They still have no information or can't explain what the problem is. No one has told them that the battery issue is a problem. This morning upon opening battery was at 40% plugged in. It is discharging not charging while plugged in. Indicator tells me the laptop will be fully charged in 883 hours 23 minutes, then 1041 hours and 3 minutes, then 550 hours.  Phone tech or shipping to service would be an option but only IF they have any idea what's wrong or at the very least are aware that this forum exists and can review problems and fixes. Until then we are looking for answers here and document  Please advise.

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Hi yoga family i got my yoga 2 13 just a week ago and so far i am happy with it,but have still some questions: i have this model of yoga;  OPERATING SYSTEMWindows 8.1 DISPLAY13.3" FHD, IPS, Multi-Touch PROCESSORIntel Core i3-4010U MEMORY8GB DDR3L STORAGE500GB HDD GRAPHICSIntel HD 4400 COMMUNICATIONWiFi, Bluetooth i have installed new 8.1 on it and formatted recovery partitions,but now i want to restore it to factory defaults,so i was thinking about asking from here,maybe someone can share yoga 2 13 recovery partition with me?  someone who has same model of yoga....and second strange thing,when i charge my yoga battery and got 100% charged,then it still shows charging,is it normal? thank you for everyone who answers.......

Answer:Lost Yoga 2 13 recovery partition,also battery shows charging even after 100% charged

It will be hard to exchange the 16 GB recovery partition,as I only know how to copy complete non-DOS partitions between physical drives.You're welcome to come to my country... The Windows indicator showing means it is still external powered, not necesseraly charging ...The meaning of the LEDs in and close to the power button are explained in more detail in the User Manual page 11  

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Hello, As the Title suggests, I am not able to turn on my Lenovo Yoga 2 13.When I try to turn on the Laptop, the White Light on the power button comes up for 6 Seconds and then goes off. Keyboard lights do not turn on, & the same effect with pressing the Novo recovery key.The battery does charge (The lights change according to the charge levels.) Things that I have tried so far: 1) Remove the power cable and press the power button for 30 Seconds, 60 Seconds, & 90 Seconds. No Effect. 2) Open up the backside, remove the battery cable (and battery), remove the power cable, and power discharge by pressing the power button. Turn on the laptop using just the Power cable. No Effect. 3) Remove the heatsink, clean it and then reapply the Thermal paste. No Effect. 4) Remove the hard disk and then try turning on. No Effect.  Despite trying all these steps, the effect is still the same. I honestly do not ahve any idea what to do now. Can anyone suggest something?  Any help would be appreciated!Thank You! 

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Hello,  I have problem with battery / power supply here. I never used my laptop for playing before. Yesterday i try it, and there is a problem. The battery drops while I'm playing, and i have plugged it to AC. i start playing at 60% and after 30-40 minutes it drop to 10%. I only open Steam and Dota 2.The adapter model is ADL40WCD (20v or 5.2V , 2A) Please help

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I just received my Yoga 3 Pro-1370 Laptop from the Lenova Repair Center - this was the 2nd service request for the battery issue.  The laptop battery still does not charge when the AC adapter is plugged into an electrical outlet.  Sometimes the charging indicator light will indicate that it is charging - but charges 10 - 15 seconds and goes off.  Confirmed the battery is not charging even though the light is not on just to be sure the issue is not with the power indicator light.  At this point the Lenova Repair Center has had possession of my laptop longer than I have in 2017.  Not sure where to turn to, Call Center/Support seems to be encountering problems and can't log a Service Call?   Seriously, I was asked to schedule a call for them to call me when their systems are up?  Laptop is under warranty, but I'm beginning to think they are trying to run out the clock. I'm typing fast - as Battery Life is below 10%   Any and all suggestions are welcomed.Regards.

Answer:Yoga 3 Pro-1370 Laptop: Battery Charging issues persist (sent to Lenova Repair Center TWICE)

Hi JoeAtlanta1, 
 
Welcome to the Community Forums. 
 
After checking with the technical support team, there was indeed a routine maintenance yesterday but verified that it is now ok to call in with them to verify the status of the repair aside from visiting the repair status online lookup.
 
877-453-6686 24 hours/day 7 days/week
Chat support available also during business hours
 
Regards
 

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Dear All,I have Lenovo Thinkpad T460S purchased almost a year ago. Today I suddenly faced problem in charging battery. Charger is plugged in and battery icon is showing "plugged in, charging" but actually it is charging very slowly. Normally battery is charged in one hour or so but today it took more than one hours to reach only 24% or so. Furthermore, soon after plugging in, battery icon shows "filling in process" for few seconds then stopped i.e no filling in process. Furthermore, after whole night charging, battery is now 94% charged, battery 2: 100% charged, fully charged; battery 1: 0% charged, not charging (please attached images).Please guide how to get rid of this problem?Thanking in advance. Shahid

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Things have been good with my Yoga 3 pro until this weekend. Battery life was a good 5-6 hours, but after a recent windows update it appears the battery will no longer charge. It shows plugged in and charging and shows increasing charge but after un plugging it will dim the screen as if it's in power save and then die within 10-15 minutes. I reverted to before the update but that did not solve the problem. It happened all of a sudden so I assumed it was related to the update. Please help, love the machine but this makes it unusable.

Answer:Yoga 3 battery won't charge - shows plugged in charging but shuts down when not plugged in

I had the same issue a few months ago. I had to send it in and after analysis found out there was a motherboard issue.I have been using the replaced one for a few months and am running into the same issue again, am having to send it back in

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i had to make recovery and it failed and i brought win 10 image on usb and i recoverd itbut when i connected my charger it give no thing not charging and not showing that the charger is conected at alli have to long press the power button till the device turn on then turen off after that every thing workedbut i noted that it happend again when the lap frezezz  while shutting down sometimes and i have to turn it off by long press so i have to long press for  10 or 15 seconed to be aple to charge again cuz if i conect the charger it gives nothing on screen or blinking and im afraid that someday this hint stopps alsocan anyone tell me what is my problem

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Hi, So out of the blue my Yoga 13 seized up while sitting at the start menu in Windows 8.1. I had to kill the local svc host which had accumulated over 2GB of ram... just so I could shutdown the machine,  but when I shutdown some craziness started. The power wouldn't turn off even after 20 minutes. I held it down forever and finally it did turn off (maybe the shutdown was incredibly prolonged). I did also flash the bios after this craziness, to the one on the suggested download site (version 55).  At any rate, that's when the problems really started: I got the plugged in not charging issue in windowsThe battery charging light no longer turns on when plugged in (though the battery is charging).The novo button doesn't work.Unauthorized battery messagePower button wasn't responsive when off. It took several minutes for it to register. I of course have tried, from the forums: Letting the battery run down to zero/Shutting down the power from the bios. The latter fixed the unautorized battery problem.Uninstalling/Reinstalling Lenovo energy management. This does allow the battery icon in windows to show charging above 90%... sometimes.Turned off fast boot in windows and bios. The problem with the power button not responding when off is much, much less in frequency now.Making sure that Maximum Battery was selected in Energy Management.Resetting the battery guageI reflashed my bios to version 55 with the default fan profiles located in a Lenovo KB article... Read more

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Hi, My husband purchased an Ideapad Yoga 11S last year. Last month, the power cord stopped charging. I took the system into a repair shop, and they told me that the charger wasn't registering any power activity, and that I'd need to buy a new one. I ordered a new one... one month later, it too has stopped charging the computer! I have NO IDEA why? My son uses this for school, and he can't access any of his work, nor can he participate in classwork that requires the computer. I researched solutions, and found that I should unplug the unit and take out the battery --- YEAH RIGHT... a special screw driver is needed to do that, so we can't get the screws out without stripping them. I am VERY frustrated because the computer is no longer covered under warranty... is the new charger that I purchased covered? Is there something else that I can do? Any help in this matter is extremely appreciated. S_Reynolds

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards





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So lately I've been having an issue with my laptop.  The charger is plugged in but the computer doesn't seem to recognize it unless I shift the laptop to a certain position.  This seems to have little to do with the position of the AC plug in the DC port at all as it's not the same positions that will actually get the computer to recognize the charger is plugged in. I don't think this has anything to do with the battery itself as removing the battery does not make the connection more consistent.  The computer will still not recognize the AC adapter is plugged in.  I had the same problem with my old laptop, a V570. It will also briefly lose connection and restore it before my display can process it.  I know this by the CPU throttle in the BIOS (which I can't access to turn off because of the version of BIOS used) will randomly slow my computer down and won't restore to full speed when the charger is making connection again. What just happened lately which is making me wonder about this more is that my laptop stopped recognizing the charger as being plugged in in the tray icon but the charger light on my laptop started flashing orange.  The blue power light was also flashing. Sometimes when I restart my computer to reset the CPU throttle, I will get a pop-up message from the Battery Management Software stating, "Adapter has limited support: performance will be affected ..." Full specs available on the purchase page here. &n... Read more

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X220 - after clean win install, battery charger does not say "charging" or "not charging" any more. On factory install it would say 'not charging' and drain battery below 100% until 95% or similar.

Answer:X220 - after clean win install, battery charger does not say "charging" or "not charging" any more.

Do you have the Thinkvantage Power Manager installed?

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I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






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Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

Answer:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hi everyone,I am facing a problem here. My G505 doesnt show battery charging animation; when i boot up the animaion shows upto 5 cycles, and then stops. My lenovo enerygy management is in the 'Maximum battery life'mode. The AC power adaptor works when I remove the battery and start up the computer. The indicator lights for battery remains amber colored with slow blinking.Please help me with my problem.Thanks, Vicky


























battery.jpg ?30 KB

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Hi, I upgraded my Sony Vaio to Windows 10. Since the upgrade, battery icon showing "Plugged in, Charging" but not actually charging. Always it is in 3% and when unplug the power, system shutdowns.

Answer:Sony Vaio - shows charging, but not charging the battery?

From: Recovery and Troubleshooting Guide
Connect to a Power Outlet in the Startup Guide.
When you intend to run your VAIO computer on battery power, the battery pack may have run out of power. Connect the computer to a power outlet. For details, refer to Connect to a Power Outlet in the Startup Guide.
If you did not previously follow the standard procedure to turn off your VAIO computer, the power controller may be suspended due to a program error.
Do as follow:
- On the models with a built-in battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from the computer, push and hold the battery off button for at least three seconds with a thin, straight object (such as a paper clip), and leave the computer for at least
five minutes. Then, plug the AC adapter and turn on the computer once again. For the location of the battery off button, refer to Locating Parts and Controls in the Startup Guide.
- On the models with a removable battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from the computer, remove the battery pack, and leave the computer for at least five minutes. Then, reinstall the battery pack and turn on the computer once again.
? If the charge indictor is blinking or the ? power button does not work, a battery error may have occurred or the battery pack may not be detected.
Do as follow:
- On the models with a built-in battery pack, unplug all cables and peripheral devices,... Read more

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Hi...

I am having a problem with my laptop computer. I figured out that my laptop, when being charged or using the Power Outlet, runs at 100% CPU at times, and slows me down when running and working on some open applications. At first I thought I had tons of spyware or even a virus, and even posted a Hijackthis file here. Nothing was found.
I figured out that my cpu runs at 100% when using the power outlet, or when my computer is chargnig. When I unplug the powercord and use the battery life, everything runs GREAT!!!!! my cpu drops to a normal 4-8% usage with multiple applications running. WEIRD huh? Can anyone relate to this ?? Is this and indication that my battery is going bad???? Can someone help me with this or suggest what is going on? I am running windows XP home edition, and have a compac presario 1500 series. Pent 4..

HELP!!!
 

Answer:CPU runs at 100% when charging laptop battery, when not charging its fine. HELP!!!

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Please help me,I have a Lenovo laptop G series with windows 8,my laptop problem is that the battery is not charging but when I click battery icon "plug in charging" but it still not charging,why?

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

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For some time have received the error message regarding under power smart adaptor with newer replacement HP adaptor matching original.  Battery icon lists % charge & "not charging".  Battery tests good in HP Support Assistant battery check.  Power adaptor will power my older Pavillion laptop but not  the Envy with or without battery installed.  Battery charging LED does not light.  Have tried re-calibration by deleting Microsoft devices in Device Manager.  Envy will operate with and without battery while using Dell power adaptor. Computer repair shop says Smart adaptor produces 0 voltage (even though it powers Pavillion) and I need a new battery (even though diagnostic test indicates good). Help!!!

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I've had my HP Envy laptop for about 3 months, and yesterday I noticed that when it was plugged in it wasn't charging (the battery icon says "plugged in, not charging"). I turned it off overnight, plugged in, and this morning the battery was fully charged. It only seems to not charge when it is turned on. I have tried removing the battery, turning on, deleting the ACPI-compliant control method battery, turning off, and turning back on again (as advised in other forum responses), but with no joy. At first I thought it could either be a battery issue, but the fact it fully charged overnight whilst off would lead me to believe it's not, and is probably a software / settings issue. Any ideas please, I've run out of google search ideas!!

Answer:HP Envy Battery Problems - not charging when on, charging fu...

Hello HowfenClaret, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information. How Do I Find My Model Number or Product Number?Which Windows operating system am I running?Is the Windows Version on My Computer 32-bit or 64-bit? Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!

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Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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Hi, I have an X220 Tablet that's about 3 and a half years old -- so unfortunately just out of warranty -- and I'm having battery/charging problems. A few months ago the original 6-cell battery that came with the laptop died: Power Manager reported it as dead and needing replacing. It had had 500-something cycles, so it seemed reasonable. I went ahead and bought a new 6-cell battery from Lenovo, the 67+, and then my system was fine again. But one day a few weeks ago this battery suddenly stopped charging. Power Manager reported that "The battery is in good condition", and it was reported as "Status: Charging", but it was not actually charging and was instead very slowly discharging its way to 0%. Something suspicious is perhaps that PM reported "Current: 0.00 A". I thought it might be the battery, so I got another one, but that has exactly the same issue -- now I have two batteries, each discharged completely and with no way to charge them. Charging doesn't happen regardless of whether the computer is on or off, or whether I'm in Windows (7) or Linux. I checked the AC adapter/charger with a multimeter and it is reporting 20V as it's supposed to, so I guess that's okay. Plus, the laptop runs fine on just the AC adapter, even if it's a little bit slower (which I gather is due to it being 65W rather than 90W). The only slightly unusual thing I can remember from the day charging stopped functioning is that I was using the 'always on' USB port to charge my ... Read more

Answer:Battery not charging despite being reported as good and as charging

It is hard for me to be certain without seeing it, and Sweden is a long way from San Francisco. The symptom point to a blown fuse or power transistor (mosfet). Either can cause your problem, and usually require motherboard replacement. If nothing was going on when the problem started, (no power failure, lightning storm, failure of power adapter, tripping over the cord) I would guess mosfet. Some shops can repair fuses, but they require fairly good soldering equipment. I have had much poorer luck fixing mosfets, because usually, more than one chip is bad. You might be able to find a motherboard for a reasonable price. I have one for sale on eBay for under $100, but international shipping is expensive and you might do better locally. Send me a private message if you wish to discuss

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Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------------------------------------------------------------------
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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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Battary not charging showing plug in not charging , laop top was purchase in july 2015 from Vijay Sales mumbai chembur. Pl give some solution

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Hi all,I have a brand new i7 Yoga 13 running windows 8 from Best Buy. As soon as it booted up, I have not been able to charge my battery. As I hover over the icon, it says "Plugged in and Charging" but it does not include a percentage. I have had it plugged in overnight, and if I unplug the computer, it will die immediately. I have tried updating my BIOS, energy managment and setting it to "Maximum battery life," but nothing changes. Thoughts?Thanks

Answer:New Yoga, "Plugged in and charging," but not actually charging

Yeah I have this same problem with my Yoga along with just about every other issue that has been mentioned in this forum so far. Dislike Lenovo. Save us the frustration and don't be in a rush to release your products. Where's the quality control?

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It looks like the problem is pretty the same as with "Ideapad Z400 or Z500 battery will not charge - plugged in not charging". My battery worked fine when the OS was Vista , Windows 8, but after windows 8.1 installation it was "plugged but no charging". I already have reinstalled the windows, nothing happened. I tried to install the same firmware as Z500, but it isn't work. Lenovo Solution Center displays battery as "Battery software not installed". Downloading and running Settings Dependency Package does not help. I can't find a new firmware in any place  Please Help! By the way, I checked my windows version, and it appears Windows 8 Pro (like it was before I tried to upgrade to win 8.1)













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Answer:Thinkpad SL500 battery problem - plugged in not charging, No battery software found

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing battery issues in your Lenovo ThinkPad SL500.
 
I would suggest you to follow the below troubleshooting steps.
 
Go to control panel -> Device manager. Under batteries tab, uninstall Microsoft ACPI Compliant control method battery, restart the system and check if battery charges properly.
 
If the above said didn?t help, shutdown, unplug AC and remove battery. Press and hold power button for several seconds. Then re-install battery and AC, restart and see.
 
Update BIOS to the latest level.
 
Please post back with the results!
 
Best regards,
Mithun.





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Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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Hello

I just purchased a Satellite L775-15q and I want to know the best plan to charge my battery, so it can last as long as possible.
Should I leave the laptop always connected on the charger power cord, no matter if it has full battery or not? Should I always let the battery drop to 10% and then charge it up to 100% and then remove the cord? Or should I do that from time to time and not every day?

Thanks!

Answer:Satellite L775-15Q - Battery Charging plan for long battery life

Hi,

I think the best that you can do is discharge the battery two-three times a month not everyday.

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Hi, I set my laptop to "Battery protection mode" which is supposed to limit charging to 60%. I noticed that once my laptop is at 60%, it switches to A/C for a few minutes, then it discharges by 1% and then charges again to 60%. This process repeats every few minutes. Is this supposed to happen? I'm worried that each time it discharges and charges again, I am wasting a charge cycle.  When I allow it to charge to 100% under "Battery Fully charged mode", it will switch to A/C when fully charged and does not discharge again so I don't think there's an issue with my battery.  Thanks for any help!

Answer:Battery Protection Mode - U410 Battery fluctuates around 60%, keeps charging and discharging.

It is fine for the laptop dont worry.





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 Still having problems.... I was hoping someone at Lenovo/ IBM could help me... I am unable to register a service request online. I have found the Lenovo website very difficult to use and there does not seem to be anybody to contact by email. Product: Lenovo Helix: 36971A1 I have done a lot of research about this - I have read all the Lenovo help forums and have thoroughly been through their websites to try and resolve this issue but alas no luck. ... I have a battery issue - I realise that this has been written about extensively but like I said none of the methods suggested (i.e. software updates, BIOS update, uninstalling drivers etc) has solved my problem. I purchased my machine in June and up until 3 weeks ago it was working perfectly. But now... In short, the tablet part of my Lenovo Helix seems not to charge. Also Lenovo Settings app sems to have changed - now no option for maximising battery or to fully charge like people have been mentioning. I simply can't find this option anymore. -Computer seems to only run on battery from the keyboard dock-Once seperated from the keyboard dock, the Tablet section (having been plugged in to power point for hours only lasts about 30mins)-Battery level for tablet shows 0% plugged in - not charging-Keyboard dock seems to charge fine and shows true battery power level - charges to 100%-Once separated tablet part only works for short period before it di... Read more

Answer:Helix Tablet battery problems - invalid, 0%, not charging, battery error

hi, I'm exactly similar problem.  it is really annoying. I have sent it to service centre once, they simply don't know and just reset the unit by pressing small hole at the tablet, the they do full recharge.  some how it works. later, at the same day occurred again and I tried replicate same process but no luck. then I follow instruction from one of the suggestion in this forum, it solved. it was 2-3 mth ago. now, after I upgrade to windows 8.1, the problem came back. all of this problem created from lenovo power management software together with their metro apps which setting what power management should do. the real culprits when you have setup some setting, then you undock or dock the tablet.. so I believe the software got confuse between the current setting with two unit (keyboard and tablet) especially if you ever play around with setting to extend the battery life which the power management will allow the battery to be charged not more than 50%. what the bad idea ... may not so bad but bad execution... we dont want this stupid geniuses ... we just want our unit working as when we purchase it. your latest driver is suck... big time... u should fire your engineer. .. pay 2k but got monkey ....     

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Hello.  I would be grateful if someone can help me with solving the following battery issue.
My XPS13 9343 (with Windows 10, 2015 model) recently stopped charging when connected.  I have conducted BIOS test, stress test, system test, battery test recommended on Dell forum, but could not find any issues.
Then ran device manager and checked & updated drivers, tested for virus, scanned the system, but could not detect any issues.
Lights on AC adopter is on (static) , and the front light under the touch pad turn on white briefly when connected then turn off immediately when plugged in (when disconnected, orange light comes on).
It seems charging is disabled...I might have touched keys without realizing (I checked whether there were hot key to enable/disable charging, but could not find one).
Since it is an ultrabook, and the battery has no issues, I have not opened the back to take out the battery.
I brew into the connecting hole, but it did not solve the issue.
Please help!

Answer:XPS 9343 (2015) battery not charging - no issues with battery or AC adopter when tested

If the system doesn't detect the AC adapter correctly, the battery won't charge.  That's the first thing to check - F2 at powerup.  If the adapter shows unknown, either it, the DC jack, or the mainboard is bad.  Replace parts in that order.
If the system DOES correctly identify the AC adapter, but the battery won't charge, odds are (particularly given the amber light), the battery is the faulty part.

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Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P. It seems like other folks have the same problem in Ideapad series.   When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine.  After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue?  Thanks for your help..! 

Answer:IdeaPad battery firmware problem (not charging. battery status is fine)

Taehyung wrote:Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P. It seems like other folks have the same problem in Ideapad series.   When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine.  After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue?  Thanks for your help..! As suggested in your other posting before making a final conclusion that it is a defective battery firmware, can you try to uninstall the Energy management program? After that reboot and install it back and see if there is a difference specially on the battery status. Also basing on your statement that the unit is with you for more than a year and you have not encountered any problem except recently it would seem that a battery replacement might be in order. Again before jumping into conclusion check the ac adapter and battery based on the procedure given in your hardware maintenance manual.

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I am facing the below given 2 problems with the battery of a brand new lenovo U41-70 i5 Red model.
 
1. The plugged in but not charging error. Some suggestions in the web ask the user to remove the battery and change some stuff in the device drivers, but in my model the battery is not removable.
 
2. The battery dissipates a lot of charge while in complete switched off mode (not in sleep, nor hibernated). I have also disabled the windows fast boot mode from the power options, but doesn't work.
To give an estimate, in approximately 9 hours of shutdown (and the charging removed) the battery dissipates from a full 100 to 70%.
 
Note: I have updated the laptop which came with Windows 8.1 to Windows 10. Hence, the system is running on windows 10 now. The laptop is 10 days old.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:U41-70 - 2 battery problems (Battery not charging and charge loss in shutdown mode): Model Lenovo U4...

Hi Rudranil,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with battery in your Lenovo U41-70 laptop.
 
Check with different battery and different adapter if available, check if there are any damage in the port, also try to uninstall the Microsoft ACPI and check for the issue. To uninstall go to device manager and select batteries option and select the drop down and select Microsoft ACPI control method battery option and right click and select uninstall.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S





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Yeasterday day I performed Battery gauge reset. After full discharge of battery my laptop turned off. I was unable to turn on. I removed battery, DVD room etc after doing many things don't know how I was able to turn on the laptop.  From today I am facing another problem. When I switch the Battery mode from Maximum to Optimize or vice versa my Laptop stops charging the battery and Laptop is turning off after discharge of full battery. I do same things after doing these things many time I become able to turn on laptop back. Now again my laptop is not charging battery because I changed the mode. Any Idea how to fix this issue? Is there any easy way to enable charging and disable charging? Like Dell utility? My OS details.: Windows 8.1 Pro

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Hello All, I'll try to keep it brief. I recently purchased a B560 system and noticed the Battery Indicator (located on the left side palmrest) is flashing orange constantly. In addition to this, the Windows Battery Icon (on the system tray) is indicating that the battery is not charging at all. I've done some basic troubleshooting: Rebooting the system. Removed the battery, reseated it. Unplugged the system from the power connector etc. and the system still indicates the battery isn't charging. More details:The system was manufactured March 03, 2011 and purchased new from on Bestbuy May, 2011.Windows 7 64bit, recently upgraded to SP1, no other issues to report 

Answer:Lenovo B560 Battery Indicator flashing and Battery not charging

http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Lenovo-Ideapad-Y560D-AC-Adapter-Battery-Prob...

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Hi, My Lenovo G570 battery is stuck at 90%. It says plugged in, not charging. It just happened over night. Next day battery refuse to work. In windows it says battery 90% and is not charging but battery has no charge at all. When I disconnet the A/C power laptop just shutdown immediately. As soon as I unplug the power laptop just shutdown as there is no charge in the battery. I did reinstalled the Power managment and also updated it. I all unpluged reboot in OS, restart, put battery back and boot into the OS back. Nothing seems to work. Is there any suggestions?  UPDATE: I just installed Lenovo Enery Managment in windows 8 before I was trying in windows 7. In the battery tab there are two options Maximun battery LifeOptimized battery HealthIt is selected to "Optimized battery Health" and won't change regardless of power plan. I click on  "Maximun battery Life" and when I open the app again it reset it to "Optimized battery Health". UPDATE # 2: Lenovo Solution Center say that battery life is GOOD. "Your battery is in good condition".













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Answer:Lenovo G570 battery not charging. Battery stuck at 90% but has no charge at all.

Hi Katag570,   Considering the age of the G570, I belive you might have to replace the battery   





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I am having Y500 laptop. It is almost 16-18 months old with no problem till last week.Suddenly I found that i can not start my laptop without AC power in. After starting using AC power I found that my battery icon shows that is is "70% charged,, not charging."  Now the battery indicator shows blinking but battery doe not get charged and also now AC power is always needed for working on laptop.. I am not able to change power options too. They are disabled in advaces power setting tab in power option. I am logged in through administrator rights.. My laptop can not draw power from battery ..even though it is charged to 70%..

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