Computer Support Forum

New Yoga, "Plugged in and charging," but not actually charging

Question: New Yoga, "Plugged in and charging," but not actually charging

Hi all,I have a brand new i7 Yoga 13 running windows 8 from Best Buy. As soon as it booted up, I have not been able to charge my battery. As I hover over the icon, it says "Plugged in and Charging" but it does not include a percentage. I have had it plugged in overnight, and if I unplug the computer, it will die immediately. I have tried updating my BIOS, energy managment and setting it to "Maximum battery life," but nothing changes. Thoughts?Thanks

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Preferred Solution: New Yoga, "Plugged in and charging," but not actually charging

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Answer: New Yoga, "Plugged in and charging," but not actually charging

Yeah I have this same problem with my Yoga along with just about every other issue that has been mentioned in this forum so far. Dislike Lenovo. Save us the frustration and don't be in a rush to release your products. Where's the quality control?

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Things have been good with my Yoga 3 pro until this weekend. Battery life was a good 5-6 hours, but after a recent windows update it appears the battery will no longer charge. It shows plugged in and charging and shows increasing charge but after un plugging it will dim the screen as if it's in power save and then die within 10-15 minutes. I reverted to before the update but that did not solve the problem. It happened all of a sudden so I assumed it was related to the update. Please help, love the machine but this makes it unusable.

Answer:Yoga 3 battery won't charge - shows plugged in charging but shuts down when not plugged in

I had the same issue a few months ago. I had to send it in and after analysis found out there was a motherboard issue.I have been using the replaced one for a few months and am running into the same issue again, am having to send it back in

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I was working on my laptop with it plugged in for a few hours.  Went to unplug it and saw that it was only at 1% battery.  Anyone experience this before? Is this something that I should be worrying about or a random malfunction?  I've had my 11inch Yoga 2 since October and haven't ran into any trouble yet.  Any way to troubleshoot this?Thanks

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For some reason, my Lenovo Yoga 13 that I just got from Best Buy last week, isn't charging.  I know for sure that it was charging like it was suppose to this morning.  I closed the screen and put it into sleep mode for about 2 hours with it plugged in while I went to class, and when I came back and opened it up, I realized that it was at 31%  and saying that it is "plugged in, but not charging".  I tried a system restore to the previous day to see if that would help, but it didn't.   I also tried uninstalling and reinstalling Energy Management, but that didn't help. (I wonder if I did it right?) BTW under "Battery" in Energy Management, it won't let me select "Optimized Battery Health".  I would click it, it would stay for a second, but then it would immediately switch back to "Maximum Battery Life" option. I really don't know what else to do.  I've shut it down, restarted it, and everything.  What else is there to try?  Please help me.  I really want this laptop to work out.  I really love it and I can't get it exchanged because Best Buy no longer carries it. Please!! FYI,  I've already upgraded to windows 8.1.  I did the upgrade a week ago when I just go the laptop.  I don't think windows is the issue, is it?













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Answer:Yoga 13 - plugged in but not charging (Please Help!!!)

Hmm, no one replied, but just incase someone sees this and is wondering how I fixed it.  I let the battery drain all the way, and then plugged it in and restarted it.  The battery has been charging like it suppose to since then.  I hope it stays that way.

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After a System Updade yesterday, my X1 Yoga is suddenly not charging my battery.  There's a message when hovering over the battery icon that says "4% available (plugged in, not charging)".  Not sure if the update is related or coincidental, but the battery tests as normal, and the power supply is working to maintain power.  I've tried different power supplies, numerous reboots, uninstalling the "Lenovo Settings" app, and disabling/re-enabling, removing and reinstalling the Microsoft ACPI-Compliant Control Method Battery adapter.  Someone please help!  

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After a System Updade yesterday, my X1 Yoga is suddenly not charging my battery.  There's a message when hovering over the battery icon that says "4% available (plugged in, not charging)".  Not sure if the update is related or coincidental, but the battery tests as normal, and the power supply is working to maintain power.  I've tried different power supplies, numerous reboots, uninstalling the "Lenovo Settings" app, and disabling/re-enabling, removing and reinstalling the Microsoft ACPI-Compliant Control Method Battery adapter.  Someone please help!  

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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Got my Lenove Yoga 900  week ago. Today it had the message on the battery icon in the task bar *plugged in, not charging." Please help before the battery drains out! Thanks.

Answer:Yoga 900 - Battery *Plugged in, not charging*

You need to have a look at the battery settings in the Lenovo utilities.  If you have the power setting set to maximise battery life (or similar), you may get that message when the battery is approximately halfway discharged.

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Hi everyone.I have a yoga 500 14isk. My laptop is well but i think i have a problem. I charged my battery fully after that i start using but i didnt take off the charger. Then i realized that the bettery level is going down to %98. But the  charger was plugged in. I see this eror when you charged fully and start the using about anything,programming,gaming,whatching movie.... I went to warranty for this issue and they changed the battery. But i think this problems source is windows 10. If i take off the charger and contunie the using laptop,when battery level is comes under the %90,i am pluging in again and the battery start charging again.So that i can see the battery level is %100.?f you see this eror,firstly go to warranty shop.I will use my laptop  a little time and if i see this eror again,i will go to service again.










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Answer:Yoga 500 14ISK plugged in not charging

Actually this is fine. Thas is the way it should work. Your battery life is calculated in charging-decharging cycles. Imaging that if the charger went on after dropping from 100% to 99% and charged your battery again to 100%...and then it goes off and the level drops again to 99% and then again...the charger is on to charge it fully to 100%, this costs a lot of more cycles that dropping to lets say 96-97%. This causes less wear to the battery

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anyone else have this?  Just started last night after having the device for a few days.  As the battery is sealed up, I can't access it....











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Answer:Yoga 13 and battery is plugged in, not charging.

What is the charge level? If it is more than 60%, then the battery will start charging when battery level goes below 60%. This would be valid if the battery setting has been set to maximum lifespan in energy management. If optimize for runtime had been selected and it still doesnt charge or in the eatlier option below 60% it is not charging, then you would have to take laptop to support.




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Hello, My laptop charging is weird at times, sometime it works fine, sometimes it says "Plugged in, not charging". I have tried to install the Power Management. However i could never install any power managment or ACPI driver in Windows 10. Any help would be really appeciated Thank you- Azarudeen

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I bought a Lenovo Yoga and after it arrived in the mail yesterday I plugged it in and let it charge today it showed plugged in not charging & after getting help from Lenovo support 8 hours ago I've been waiting for OneKey Optimizer to finish battery conditioning and hoping someone could give me direction on how long to wait or if I should just return it as it's only the 2nd day I've had it and it's already needed to be called in.

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Hello,
 
I seem to be having an intermittent "Not Charging" issue on my Lenovo Yoga 900.
 
It usually happens when it's fully charged and I unplug it for a few minutes and then plug it back in. If I let it drop below 93-95% it will usually say "Plugged in, charging" again.
 
Is this some sort of glitch, or a feature? I tried looking to see if I had the "conservation" setting on, and I do not.
 
I have a few days to take it back to the store if I need to. I'd really rather not send it in because we have problems with couriers dropping off packages that end up getting stolen because we live in an apartment with multiple locked doors, so they usually pitch it beside the door and run off and then someone else takes off with our stuff. Had it happen a couple of times with Amazon orders. (grr)
 
Thanks to anyone who can answer this!
 
 
Moderator comment: Model added to subject for clarity.

Answer:Yoga 900 - Battery plugged in, not charging.

Good day and welcome to the community.This is my experience with my Yoga 900 and Yoga 900S. This way the system isn't trying to constantly top off 1 or 2%, which is not good for the battery. By contrast, Conservation Mode will charge to ~60% and then stop. That has some benefits, also. Personally, I'm not using Conservation Mode, and so far I've not seen any negative effects on my batteries.
 
Hoipe this helps.Regards.

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This is incredibly poor customer support Lenovo. You clearly have an issue here, and you've done nothing to resolve it. Many solution I see requires you to remove the battery. You cannot remove the Yoga 2 11 battery. There are other solutions that state to use a different USB cable - the Yoga 2 11 doesn't use a USB charger, it's a standard cord and brick. There are no fixes that work. How am I supposed to be mobile with a tablet that won't charge? What is the fix for this issue? The battery has just stopped charging. "Plugged in, not charging" is all it says. Energy Manager says the battery is charged to a high capacity, yet the gauge is at ZERO! I'm at ZERO 0% battery life, I am now stuck without a mobile laptop. This is outrageous. Can someone help? I've installed the BiOS update, to no avail. Made sure drivers are up to date - no difference. Extremely frustrating.





#LLAP

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My Yoga 500 won't charge. While plugged in, the orange battery light flickers on and off, but the battery remains at 0% and says "plugged in, not charging".  This started when the battery fully discharged after I unplugged the laptop for 10 minutes (from 100% battery power).  Can anyone help? I can't even unplug the laptop for a second now or it shuts off completely.  Incidentally, the battery was replaced by Lenovo after I sent it in about 3 months ago because it was faulty. But now the laptop is out of warrenty. This is getting to be beyond a joke! 

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Hello! I am coming back to my laptop after not having used in much over the summer and I noticed that it says "plugged in, not charging". When I unplug it, the battery starts to go down but it will not go back up if I plug it back in. I cannot remove the battery so I am hoping that there is some way for me to fix it through the settings on the computer. Thank you in advance for your help.

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Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards





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Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






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I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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Hi everyone, I have Lenovo Yoga 710-14IKB 80V4001LAX model notebook. I bought it around 3 weeks ago. Everything was perfect until today. Today I noticed that the device is not charging. I made a research on the internet and saw that in many model of Lenovo there is this problem. - The conservation mode was closed all the time. So it is not that. Please check the screenshot.- I turned off the notebook, removed the cables and press the opening button for 30 seconds, and then plugged the cables in and restarted but no change.- Updated bios and no change.- No reached to battery as it is sealed. I am really disappointed and don't know what to do. I appreciate your help. Thanks in advance.


























Battery.jpg ?151 KB

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Hello Everyone,My Lenovo Yoga 3 Pro-1370 Laptop is working perfectly fine since I bought it on Décember 2014, however since last week it suddenly stopped to charge.The battery charge is now stuck at 0% and the only way to use it is to plugged it in.Strangely on the task bar the battery icon at 0% still displays "charging" but it won't charge at all.As soon as I unplug power cable the laptops just shuts down within seconds. I didn't do any software updates prior to that happening, so I am wondering if this could be coming from hardware?For instance, dead battery (I don't know maybe 2 years of daily use and it's over), or power charger/cord is not working properly, not allowing charging laptop's battery.My laptop is out of warranty, BTW.Has anyone experienced this ?Thanks in advance for your help.Alexis

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As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

Answer:Thinkpad Yoga 14 battery "plugged in, not charging...

Hi there, Vaigne -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
1: Remove the AC adapter plug.
2: Remove the battery.
3: Press the power button for about 30 seconds. This will clear the capacitors.
4: Insert the battery and plug in the AC adapter.
5: Press the power button.
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

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tried most of the solutions here but doesn't work because are either for different model or different OS. can anyone help? really frustrated and thinking of returning and going w/ another brand/model. there's no energy management icon.cannot find maximize battery life vs optimize battery life option.already installed settings dependency package version 2.0.0.11.also installed lenovo power management driver 1.67.04.04 as a last resort (if decide to just return and not deal w/ hassle), how do i restore thinkpad yoga to factory settings? really like device but too many problems (cannot even connect to wifi) but that's another problem...

Answer:Thinkpad Yoga: Plugged in not charging. Windows 8.1

Hi I have had the same problem - got my Thinkpad Yoga on the 2/1/14. Windows 8.1 OS. The initial power management option in 'Lenovo settings' when I installed the OS provided for an option to 'Automatically optimize for battery life? - which I have just read elsewhere was supposedly removed as it had issues with Windows 8.1 (I could not agreee more) and got it resolved myself through some trial and error and retesting to prove the bug was repeatable for my own peace of mind as to the cause of the error. The only reason I am telling you the above is because you might have got yourself where you are by doing what I did - and that reverting out is not as simple as turning off that 'Automatically optimize for battery life? back to 'Full power'. I assume the 'Lenovo settings' software is dynamically provided over the internet, because that 'Automatically optimize for battery life? power menu option has now (fortunately) gone missing in the past 36 hours. HOWEVER, as I am having numerous OS blue screen of death issues, I reloaded the OS from scratch off the recovery drive to try and stabilise the OS and experienced the exact same issue with the machine not recharging after the OS was reinstalled. My best guess is that they have progammed the same power management bug into the recovery disk. Here is how I got it charging again... 1. Select 'Control Panel' under the Windows desktop (hold down the Windows keyboard ... Read more

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Dear all, I have had a lenovo Yoga 500 - 14IBD for a couple of month. The computer just got uncharging problems since last week before that it has been working properly. I have been searching on lenovo community and also tried to fix as recommended option (https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-500-Charging-issue/m-p/3296416/highli...I have also  tried to uninstall  Power Management Driver (Microsoft AC adapter and microsoft ACPI-compliant) and re-install new software that provide following link:http://support.lenovo.com/dk/da/products/laptops-and-netbooks/ideapad-y-series-laptops/ideapad-y500-...Unfortunately, it doesn't work. I really need help from you Best regards,Abhichart

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A few weeks ago, my Yoga 2 Pro entered a permanent "plugged in, charging" state whether plugged in or running on just the battery. The battery drains as normal, it just always shows the plugged in icon. It also charges as normal. When I turn it off, the "plugged in" LED remains lit even after I unplug the power cord. Anyone else have similar issues? I'm tempted to rewrite the BIOS and see if this fixes it. Thanks for the help!

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Battery is stuck at 5% when plugged in, and when I mouseover the battery icon in the tray it says "plugged in, not charging." I tried uninstalling energy management and then reinstalling in, to no avail. This is quite frustrating













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Answer:Yoga 13 Battery stuck at 5% "Plugged in, not charging"

Got lenovo support help. What fixed the problem was unplugging the charger, shutting down the computer, then holding the power button for 20 seconds. While the button was held, the computer turned on, showed the startup screen, and the quickly turned off again. I plugged the charger back in, and voila, charging again!

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Hi!My Yoga 500-15ISK Laptop seems to have a battery issue. For some time now, whenever I plug my laptop into the AC power, I get this message, e.g. "(% charge) available, (plugged in, charging)", however for some reason, the battery level actually stays the same even after a significant amount of time of being plugged in to the AC supply. Moreover, the battery icon initially shows the animated one which indicates charging is indeed in progress, then after a few moments, it will freeze on the estimated level.Before this, my laptop's battery usually charges relatively quickly. Also, I have not turned on the Conservation Mode so it must charged up beyond 50-60% especially if I leave it plugged in overnight. This issue is really bewildering me right now. Any comments or suggestions on how I can address this issue?Thanks!Other notes re my laptop:It's been around 10 months since I've bought it and I have encountered this issue only a few days ago.I have no other issues with it.

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Hi, i bought this Lenovo Yoga 13 machine 3 days ago, and now the battery is discharging and when i plug the power cord the battery icon shows me the "plugged in not charging" message. The problem began last night. I've read some forums, and tried changing the battery configuration to this or that, nothing works. I've also read that in 65% the battery will start to charge. It doesn't, i'm currently in 56% and discharging. The problem began after a Windows 8 update, so I'm suspecting the OS is the problem....  I dont know what will happen when the battery discharge completely.... but i will discharge it and tell here what happens... Help!!!













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Answer:Lenovo Yoga 13, Battery "plugged in not charging"

Hi iperich,
 
Thanks for posting in the Lenovo Community,
 
I?d like to advise you to try to turn on the machine using the Ac-Adapter only without the battery to make sure if the Ac-Adapter is charging and working fine,
 
If the charger is working fine let me ask you to try to uninstall the Lenovo energy management application and then try to refresh the system and then try to install the software back again and then  check the battery icon status,
 
Hope the information helps. Let us know.
 
Regards
 

Soha






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Hello, I have a lenovo yoga 3 that I purchased last september 2015.  Recently, it has been shutting off at random and not turning back on for sometimes days at a time.  I updated the drivers and BIOS and everything else, and now it isn't even charging.  The laptop must be plugged in to turn on, and the only way to get it to shut down is to unplug it.  Just clicking on the shut down link only puts it to sleep.  And in the battery icon there are three dashes with the image of a plug beside it.  Any suggestions as to how to fix this issue? 

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Hello, My recently bought Thinkpad Yoga 14 recently had this strange problem going on. The battery goes down, even when the AC cord is plugged in. The battery message says "plugged in, not charging". What exactly is the problem, and how do I fix it? The laptop came with Windows 10. Any help is greatly appreciated, thank you! ??

Answer:Thinkpad Yoga 14 battery "plugged in, not charging...

It isn't a problem.  The battery has a nearly full charge, so the charging turns off so as not to "cook" the battery.  If you unplug the battery and let it run down a while, then plug it in, it will charge.  I tend not to charge mine until it gets under about 70%.  A Lithium battery slowly degrades after a certain number of charges.

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i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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I recently had my Qosmio F55-Q502 repaired by Toshiba.
Two issues were addressed and one is fixed.

However, the second was attempted to be resolved unsuccessfully.

When I attempt to play multi-media games such as Call of Duty IV, even if the system is fully charged, within minutes the system will start to blink the "backlights" and then when I see the charging icon, it says "Plugged in, Not Charging."

This really concerns me as I have read online many similar issues, but none of the solutions seems to work.
To have to restart the machine everytime this happens and your in the middle of a game, really stinks!
I even had it happening with SimCity4 which is an ancient game.

Any good suggestions on this?
They did replace the battery when it was sent in which seems to be what most people say needs to be done.

Answer:Qosmio F55-Q502 - charging icon says: Plugged in, Not Charging

Hello

If your Qosmio notebook was in repair I think you should not discuss about any issue on forums but make a pressure on service and clarify every single problem with your notebook.
Please do this because the warranty is still valid and now is the time to clarify everything.

I am not hardware specialist but it sound to me as some power supply electronic issue but I cannot say for sure. Talk with service. Try to clarify this with them. Be nice, be cool and everything will be ok.

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

Answer:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.
Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Answer:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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Relevance 98.81%

Has anyone noticed the problem on Yoga 13? Once I plug in the device to the power adapter, the trackpad becomes less responsive. The problem is most noticeable during the one-finger tracking (for moving the mouse cursor around the screen). The cursor movement becomes jumpy, choppy, and laggy. It becomes simply uncomfortable and unpleasant to use. Interestingly, the problem immediately disappears once it is unplugged from the power adapter. I am trying to determine whether the issue is specific to this device or not. Edit: I noticed that the problem disappears if I place the computer on my lap. The problem comes back if I place it on my wooden desk, floor, or carpet (likely any surface that does not provide grounding for electricity). I verified that the problem is also reproduced when a different power adapter (for Yoga) is used. I am thinking of getting an exchange.

Answer:Yoga 13 touchpad becomes poorly responsive when the device is plugged in for charging

I'm having the exact same problem!! It is really annoying. How did you fix it?

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Hi, I just bought my Yoga 13 few days ago, since it is new i updated the OS and did windows update. I updated my laptop to 8.1, after the update i noticed that the charging get stuck at 60percent and when hovering over the battery icon it shows "PLUGGED IN, NOT CHARGING." Help on this issue, it's frustating to see this problem since it's a new unit.  Thanks in advance.













Solved!

Go to Solution.

Answer:Yoga 13 Battery stuck at 60% "Plugged in, not charging" after updating to Windows 8.1

Go into Lenovo Energy Manager > click on the menu button > Settings tab > turn OFF conservation mode. This setting is designed to help conserve the health of your battery if you tend to use your laptop while plugged in.  It's not good for the battery to be held at 100% for long periods of time, so instead this setting stops chargins when the battery reaches 60% to prevent battery damage.

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Relevance 98.4%

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

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Relevance 98.4%

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

Answer:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

3 more replies
Relevance 98.4%

Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

4 more replies
Relevance 98.4%

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

1 more replies
Relevance 98.4%

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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Relevance 98.4%

Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

1 more replies
Relevance 98.4%

My laptop suddenly stopped charging since yesterday. It is hovering around the 5-7% range since yesterday and continues to say that it is charging, when in actuality it is not. I have tried to reset the laptop, as well as uninstall and install the ACPI drivers, but nothing seems to work. It has only been a month since I got this laptop.  Any help would be appreciated.

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Relevance 98.4%

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

Answer:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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Relevance 97.58%

i had to make recovery and it failed and i brought win 10 image on usb and i recoverd itbut when i connected my charger it give no thing not charging and not showing that the charger is conected at alli have to long press the power button till the device turn on then turen off after that every thing workedbut i noted that it happend again when the lap frezezz  while shutting down sometimes and i have to turn it off by long press so i have to long press for  10 or 15 seconed to be aple to charge again cuz if i conect the charger it gives nothing on screen or blinking and im afraid that someday this hint stopps alsocan anyone tell me what is my problem

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Relevance 97.17%

Hi, So out of the blue my Yoga 13 seized up while sitting at the start menu in Windows 8.1. I had to kill the local svc host which had accumulated over 2GB of ram... just so I could shutdown the machine,  but when I shutdown some craziness started. The power wouldn't turn off even after 20 minutes. I held it down forever and finally it did turn off (maybe the shutdown was incredibly prolonged). I did also flash the bios after this craziness, to the one on the suggested download site (version 55).  At any rate, that's when the problems really started: I got the plugged in not charging issue in windowsThe battery charging light no longer turns on when plugged in (though the battery is charging).The novo button doesn't work.Unauthorized battery messagePower button wasn't responsive when off. It took several minutes for it to register. I of course have tried, from the forums: Letting the battery run down to zero/Shutting down the power from the bios. The latter fixed the unautorized battery problem.Uninstalling/Reinstalling Lenovo energy management. This does allow the battery icon in windows to show charging above 90%... sometimes.Turned off fast boot in windows and bios. The problem with the power button not responding when off is much, much less in frequency now.Making sure that Maximum Battery was selected in Energy Management.Resetting the battery guageI reflashed my bios to version 55 with the default fan profiles located in a Lenovo KB article... Read more

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Relevance 96.35%

Hi, My husband purchased an Ideapad Yoga 11S last year. Last month, the power cord stopped charging. I took the system into a repair shop, and they told me that the charger wasn't registering any power activity, and that I'd need to buy a new one. I ordered a new one... one month later, it too has stopped charging the computer! I have NO IDEA why? My son uses this for school, and he can't access any of his work, nor can he participate in classwork that requires the computer. I researched solutions, and found that I should unplug the unit and take out the battery --- YEAH RIGHT... a special screw driver is needed to do that, so we can't get the screws out without stripping them. I am VERY frustrated because the computer is no longer covered under warranty... is the new charger that I purchased covered? Is there something else that I can do? Any help in this matter is extremely appreciated. S_Reynolds

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Relevance 95.12%

I have a Lenovo G580 laptop. I formatted my system and it was working good but slow before formatting. After formatting i got a status of 49% available(Plugged in, Not Charging). I shut down my system completely and removed the adaptar and found that the battery light is still glowing. I remove the battery and inserted. I still found the battery light is glowing. Then i started the system with adaptar checked status as (plugged in, charging) but the power percentage is not going up. I decided to drain the battery and then check, so i was working without the adaptar & the power drained normally in usual time.Then i plugged in to adaptar and Currently the status is "0% (Plugged in, Charging)"  but its not charging.   Please help.

Answer:G580 Plugged in, charging but not charging

hi Abhijeettiria,
 
Welcome to Lenovo Community Forums!
 
Youre troubleshooting is correct and pointed out the battery.
   One last thing you could try is to run the Battery gauge reset via the Lenovo Energy Management software,
 If that still gave you the same problem I suggest having the battery Replaced via warranty claim or by purchasing a new battery.
 
Best regards
Solid Cruver





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 95.12%

My G50-70 of less than a year just got a dead battery. The battery is constantly at 7%. It says "Plugged in, charging" but it doesn't actually charge. Please help!

Answer:G50-70 Battery says "Plugged in, Charging" but not charging

Hi Mistwild82,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with battery plugged in charging in your Lenovo Y50-70 laptop.
 
 Please try to perform the gauge reset, under power manager select maintenance guide and select gauge reset and check for the issue.
 
Also try to uninstall the Microsoft ACPI driver, uninstall the drivers under ACPI and restart the system and check for the issue.
 
Also shut down the system and try to charge the system for 1 or 2 hours and check if the charging percentage has increased. If the charging percentage has increased in Linux then it?s a issue with operating system please reinstall the operating system and check for the issue.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 95.12%

I just plugged in a brand new battery and it says that it's plugged in and charging but it isn't actually charging. I've searched the internet and I've come up with possiblythe power brick not having enough juice to charge the battery. My power brick says Input: AC100-240V 1.5A 50/60Hz, Output: 20V --- 4.5A it being a motherboard problem. Is there any utility or tutorial on how to check to see if it's a motherboard problem?  Any other suggestions on how to solve this issue or at least identify the problem would be much appreciated. 

Answer:T61p "Plugged in, Charging" but not actually charging

If you have the possibility to borrow from somebody else - do a test on your system with another charger and another battery ... maybe you'll find the broken piece ... 





W500 / T61p / T61 / R60

9 more replies
Relevance 95.12%

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

Answer:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

2 more replies
Relevance 95.12%

This posting was created to give credit to Lenovo98 for the solution that was posted and to facilitate other owners searching for a similar solution.
 
Thanks Lenovo98 !

Answer:G50-70 says "battery plugged in, charging" but not actually charging

Hello,
 
I have read a few other similar posts but none of their solutions worked on my laptop.  The battery percentage stays the same when plugged into the charger.  I first noticed the issue this morning when I powered the laptop on and the percentage was at 44% with the charger plugged in overnight, and it was at 44% when I plugged the charger in last night.  I only put the battery in the laptop a couple days during the week when I'm in school, otherwise I just leave it out and have it powered through the adapter.  The laptop is 7 months old.
 
I tried the Gauge Reset for 8 hours today and it wasn't doing anything so I cancelled it.   I have reinstalled the Energy Management software.  I have also tried shutting it down for 20 minutes and charging it at a different wall outlet.
 
What else can I do?
 
Thank you
 
 
Edit:
******Solution******
 
I just tried this from another post and it worked!  Battery is charging again.
 
a. turn off the computer and remove the battery and AC adapter.
b. press and hold the power button for 30 secs and reconnect the AC adapter
c. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
d. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

4 more replies
Relevance 95.12%

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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Relevance 95.12%

So I unboxed my Ideapad Y500 yesterday and it's working wonderfully...that is, everything except my battery. When it was running low at 10% battery life last night I decided to plug in the AC adapter, which, as is normal, caused the battery icon in the corner to read "10% available (plugged in, charging)". However, what's not normal is that when I turned the laptop off and left it to charge overnight, the battery indicator light at the front of the system was still orange/red, occasionally flashing. I turned on my system again to find that my battery life hadn't budged at all despite recognizing that the adapter was plugged in and charging. I know other people have asked about something like this, though most of them say their battery icon reads "plugged in, not charging", so I'm not sure how to solve it. Any help would be appreciated!

Answer:Y500 "plugged in, charging"...but not actually charging?

HiNot sure it is happening but can you try this:remove battery and ac adapter; press and hold the power button for 30-40 seconds and then put it all together. Hope fully it should fix the problem.Regards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

3 more replies
Relevance 95.12%

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

More replies
Relevance 95.12%

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

Answer:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

1 more replies
Relevance 95.12%

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

More replies
Relevance 95.12%

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

Answer:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

8 more replies
Relevance 93.48%

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

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Relevance 87.74%

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in  when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

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Relevance 87.74%

Hello!

Bizarre problem for which I cannot find an answer.
I have an Asus Vevobook Laptop (Model: TP300LA) which states "plugged in, charging", however it's not charging. A cursory search of the web seems to reveal that this is not an uncommon problem and I've read many suggestions that it could be an issue with Windows 10 itself, but I'm not sure (laptop came with Windows 8.1 and, like many others, I went for the free upgrade to Windows 10).

So far I've tried uninstalling/re-installing the Microsoft ACPI items under device manager AND buying a new battery... but no luck.

It was mentioned on one site that it might be a problem with the BIOS, but I daren't update those (not that I even know how) for fear of bricking my laptop... although it's pretty useless now that it's tethered to the socket anyway.

Any help would be greatly appreciated.
 

Answer:Plugged in, Charging (not actually charging...)

Hello
Could be some of the Win 10 updates. Hopefully some of our members will chime in soon.

@phillpower2 @jmarket @gus @SpywareDr
 

11 more replies
Relevance 87.74%

 My note book charges when I shut it down battery shows 100% when I power it back on.  As I use it  the battery drains even though it's still plugged in ?  HELP !

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Relevance 87.74%

I don't know where to post this...
So...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

Answer:35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

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I have a G50-70 laptop which i purchased 7 months ago.This afternoon i noticed that the battery charge has been stuck at 45% with the charger plugged in. I unplugged to see this was the problem with the battery and the charge started to drop (like always, nothing peculiar). I plugged in again and the charge percentage doesnt seem to be increasing.I waited for 2 hours and now the charge meter reads 42% (still plugged in)HELP! -rohit

Answer:G50-70 "Plugged in, Charging" ....but not charging

check whether conservation mode in energy manager is enabled .if enanbled disable it.check whether problem is solved!!

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I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

Answer:Plugged in charging but not charging

Update System Setup (BIOS):
https://youtu.be/mWn9YfxtYBo

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My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

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My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.











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Answer:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

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Hi, all. I have had my Ideapad P400 for a few years now and i have never encountered a problem like this one. I just recently upgraded to Windows 10, which i actually like a lot, and all of a sudden, my battery says "plugged in, not charging." It will only charge up to 59% and it dies very quickly. I thought it was the battery, so i bought a replacement and installed it. It did the same exact thing. I've tried doing a battery reset in the energy management window, i have tried downgrading to windows 8 again, and i have tried looking up different firmware updates that could potentially fix the problem, but nothing. If anyone has any idea on how to fix this problem of mine, i greatly appreciate it. This is really my last shot before i have to take it in to be repaaired. Thanks! -Frank C. (P.S. This is my first time posting in any forum, so i hope i didnt leave anything out.)













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Answer:[P400] Battery is Plugged in "Plugged in, Not Charging" After Upgrading to Windows 10

Dear Concemi1,
 
Welcome in Lenovo Community.
 
Kindly try to uninstall and reinstall th Energy managment application.
 
Please try and let me know.
 
Regards,
 
Menna.
 
 

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Hi. I recently bought a Lenovo Yoga 500 laptop, and I'm quite disappointed. When I plug in my charger, 9/10 times it starts to charge, then immediately stop charging, then charge again for a second. This results in never charging. Eventually it charges normally, but it's completely random and sometimes requires 5+ restarts. I need this laptop for school so taking it off for repair is hard for me but I will do it if there is no other way. I got a second charger from a friend and this still occurs, so the problem isn't with the charger. Anyone have any idea for a fix? Thanks













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Answer:Yoga 500 charging for one second, then not charging for one second

Hi Wine3,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with the battery not charging in your Lenovo Yoga 500 laptop.
 
Try to reinstall the energy manager and check for the issue.
 
Click here for the energy manager for windows 10.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S





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Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

Answer:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.

Answer:Plugged in not Charging

huthut wrote:Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.Means bad battery or bad adapter but if you keep the battery out and it works that means bad battery and you need to contact HP warranty to fix this problem.

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I have a Dell Inspiron E1705 running windows 7 RC and recently developed this problem a couple of nights ago. On and off before that I would get the message, unplugged the AC power, plug it back in and it would start charging again. It has now developed into a permanent problem. I have googled this issue and found everything I can find on how to fix it, but nothing seems to work. Others have tried replacing batteries, motherboards, power supplies and reloading OS's. What works for one person doesn't always work for another. Most solutions are just temporary band-aids to what seems to be a growing problem. Has this issue been addressed in the final release? I had been running windows XP for years and never had a problem; it has only been since installing Windows 7 that the problem began. If this is a driver issue inside of Windows is Microsoft planning on issuing an update to fix the issue or are they just banking on 7 fixing all the issues that Vista has? This is not a brand specific issue as far as PC's go, I am an IT professional and have spoken with many other IT folks about it and nobody has been able to get an answer out of Microsoft and the laptop companies (Dell, HP ect.) are milking more money out of users by telling them they need new batteries, power supplies and motherboards that at best are a temporary solution. This issue really needs to be addressed.

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I am more than a bit annoyed.

I got this HP pavilion "entertainment PC" last September so i could get back to school. I upgraded to Windows 7 In Late November and really started to used the computer in January. I began to notice two things. 1) Even though it was a so-called "Entertainment PC," The battery life when not connected is at 20 minutes at best when viewing media, and around 40 when not. 2) When the AC adapter is plugged in, the battery will not charge. Instead, I get a message stating "Plugged in, not charging"

I have tried turning the pc off , waiting and then turning it back on.
I have tried removing the battery, waiting, and then putting it back in
I have tried removing the battery drivers, and lettign the system restore them automatically, upon restarting.

The last solution worked for a few moments, the charge went u to 40, then 45 % then it suddenly stopped charging again.
Now nothing I do will get it to charge. I contacted HP Customer Service. Their solution is to send me a new battery, but only After i give them my Credit card number so they can hold it. I am under warranty they refuse to assist me without me paying them and I cannot afford to.

Is there anything I can to do fix this problem on my own? i don't like being bent over, and that was why I Stopped dealing with DELL, but it looks like i am getting the same crap from a different company. At least my Dell Desktop has lasted the last 9 years without catastrophi... Read more

Answer:Plugged in, Not Charging

Hi Kuru, To me its a duff battery and it has to go. Its only going to get worse and worse until it holds no charge at all. You said "but only After i give them my Credit card number so they can hold it."
Can you please clarify that they wanted you to pay for the replacement battery or the cost of sending it to you ?

Perhaps they might think you are not telling the truth so you can get a new battery and sell on. In taking CC details they can charge you for a new one if you don't send back the old one ?
Unless the battery is excluded from the guarentee, not sure about US consumer protection laws
But if they just want postage then you might like to reconsider. Please clarify.
 

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I bought a dell inspiron for my (teenage) daughter about a year ago, a few months after the charger wasn't being recognized.It said it needed a 50 watt charger, but the one I had was 55 watts. We kept it plugged in even though it wasn't charging because she needed to use the laptop. Everything was slow though... it said system performance would slow down which ***. I've bought a bunch of new chargers. All 50+ watts.All have the same problem. After a while for the battery it said "no battery detected" even though there WAS a battery in there. I bought a new charger and a new battery yesterday. The battery I put in was at about 35% charge and was recognized. However, when I plugged in the charger, it said plugged in not charging. Again, we (she) kept it in because she does use this laptop quite frequently. Today I noticed that AGAIN, no battery was detected. I am annoyed and we are going to take the laptop in (hopefully) for repairs tomorrow. I don't know if I'm currently going to be able to afford it. What is the issue? 

Answer:Plugged in not charging

Only OEM Dell adapters will charge the battery.  If you've tried more than one OEM adapter, the problem is with the DC jack (next thing to replace;  if you need the part reference, we'll need the full model number - i.e., Inspiron 3552, etc.).
If the jack doesn't get the adapter recognized,  then the issue is likely with the mainboard.

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plugged in not charging. why? and how do i fix? keep it simple please, i am not an expert.
thanks
 
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 













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Answer:G51 - plugged in and not charging

Hi Cpj,
 
Welcome to Lenovo Forums.
 
The Lenovo Energy Management is probably limiting / protecting the battery from overcharging.
 
Can you try the following?
 

Apply this Plugged in not charging message fix (Windows 7 only)

 

In Windows 8, uninstall Lenovo Energy Management and test. If battery stays charging, reinstall Lenovo Energy Management and observe:

 
Lenovo Energy Management      Lenovo Energy Management
Windows 7 32bit / 64bit                Windows 8 32bit / 64bit            
  

If you still get the same error, try to:
turn off the computer and remove the battery and AC adapter.
press and hold the power button for 30 secs and reconnect the AC adapter
turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

 
Hope this helps. Let us know how you get on.
Cheers
 
Regards,
Shashi Kumar
 
--------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, pl... Read more

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My Battery is not charging for last few days. My laptop is showing as plugged-in, not charging. It is showing as not charged and not working until you plugin the charger. My laptop model is HP Pavilion 15 Notebook PC Its 3.2 years old. Please help me as soon as possible. Thanks,Sneswnt

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The laptop is plugged in and the little LED light is on. The laptop is currently at 8% and is working fine but the battery is not charging. Further, the fan inside the laptop has been working continuously for the past half an hour. I request you suggest me ways to take care of this myself as I have exams  right now and won't be able to take the laptop to a service center. My laptop is an i7 5th Gen with serial number 5CD5174XQ6. 

Answer:Plugged in but not charging

Hi,Thanks for using the HP Forums. Can you try to do  a system restore to before the problem started and check if the software causing the issue? Also, you may consider running a battery calibration.  This resource will be useful useful:HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)  Let us know if that works!

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It has been 3 months the battery is not getting charged. When I hover the mouse, it shows "Plugged in, not charging" And now the battery is not giving any backup at all. The moment I remove the AC Adapter, it turns off. I know it can be fixed by the Firmware update but I am not able to find any BIOS update on HP website.Please help me with this issue.  Just give the steps and I will be doing the troubleshooting myself.

Answer:Plugged in, not charging

Do you know if the laptop is still under warranty? Here a few things to try: 1. Unplug the powercord from the outlet, wait a few minutes then plug it in a different outlet in a different room. 2.  Examine the entire length of the power cord for tears, dents, and worn-down insulation. If you notice any, or if the power brick is warped or smells like burnt plastic, the cord is probably faulty. 3. If the cord's attachment to your laptop wobbles or feels loose, there could be a problem with the connection. Unplug the cord, remove debris with a wooden toothpick, and remove heavy dust build-up with compressed air. 4. Shut down the computer, remove the battery, and plug the computer in. If the computer won't turn on, you probably need a new cord. If you can start it up again in this situation, the charging issue is probably due to the battery itself, or your computer's interaction with the battery.   

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why does it do this? I have to mess around with the power adapter until it works. What else can i do.

Answer:plugged in not charging

Um, what's not charging?? You give no details at all...

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I read a similar post where someone else tested their battery and also removed it and reinstalled it, but I don't know how to do either of those.  Battery level at 11% so short time turned on is needed to fix it.  To be clear, I have an HP Envy 360.  The ac charger is plugged in but not charging.  I bought a new charging cord, and still not charging. help please.

Answer:plugged in, not charging

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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I have an Inspiron 1525 running Vista Home edition which is just over 12 months old. I recently noticed the tool tip message when I hover over the power icon states ?Plugged In Not Charging?. Initially I assumed I needed a new battery however the new battery has the same message. I also changed the power supply alas to no avail...my laptop is now effectively a desktop as I cannot re-charge the battery.I Googled 1525 Plugged In Not Charging and was surprised to see this is a common issue with no apparent fix. There are multiple 'voodoo fixes' like removing the battery a number of times while pressing the power button, blowing into the power inlet, turning the laptop upside down, etc all of which lead me to believe this is an issue with the DS2 LIO, the power connection or connection between the LIO and Motherboard or the Motherboard itself. When I disassembled my laptop I found the heat sink and fan sit adjacent to the LIO board which makes me believe the issue is being caused by overheating and as such is an inherent design flaw. I would like to know if anyone else has any other theories or even better a fix as I do not expect a response from Dell especially as my 13 month laptop is out of warranty.

Answer:Plugged In Not Charging

Have you tried taking the battery off and taking the power socket off and pressing down on the start button for 10 seconds.Then attach everything again and see if there is any response.I have read on here that with some things you actually have a 2 year warranty.Whether that would apply to your laptop I am not sure.

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