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Lenovo Flex 14-- screen dim, keyboard not working

Question: Lenovo Flex 14-- screen dim, keyboard not working

I spilled water on my laptop a few days ago. My screen was fine at first, but then (I assume) water got into some part of the hardware. Now the display is barely visible. I think it could be the inverter board that was affected, but I want to know how to fix it/what part(s) I need.In addition, my keyboard doesn't work. The touchscreen keyboard doesn't work either. I can tap on the keys, but nothing shows up. What is affected so that I can't even use the touchscreen keyboard? Any advice would be much appreciated.













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Answer: Lenovo Flex 14-- screen dim, keyboard not working

Welcome to the Lenovo Community !

Water spilled into a laptop can cause a variety of problems as well as short circuits. It would be difficult to pin point exactly where your problems lie. I suspect though that laptop isn't thoroughly dried out yet which maybe part of the problem. I would suggest you open it up and let it continue to dry out, before proceeding further. For your reference here is a link to your model's Hardware Maintenance Manual.......

https://download.lenovo.com/consumer/mobiles_pub/ideapad_flex14flex15_hmm.pdf

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the keyboard on my lenovo flex is not working. ive tried everything...the sticky keys are off already checked. ive turned off my laptop and turned back on still nothing. ive looked online for somethings to try and no luck. i have even reset my whole laptop everything was wiped lost all my apps but still my keyboard is completely dead none of the keys work. ive only had this laptop less than a year. anyone have any idea what could be going on?

Answer:lenovo flex keyboard not working

also my touchpad isnt working either tthe mouse never shows up. ive been using the on screen keyboard

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Hi all. So 2 days ago I was using the laptop for some course work, I then went asleep for maybe 2 hours and when I woke up I was unable to use the touchpad or kyboard. Now I had this issue before but it seemed to fix itself after a day or two. So far I have reset the computer while keeping all my own files, updated, deleted, reinstalled the drivers multiple times, removed the keypad to ensure the ribbon wasn't loose etc etc. I have since been able to get the touchpad to work by messing with the drivers but the keyboard remains the same. I oticed I am able to use it when either the laptop is held at an angle or if the screen if opened up almost flat. I'm guessing this is a driver issue but I can't for the life of me figure out how to resolve this. The laptop is a few years old so no warranty. I've done a lot of reading online about this issue and it seems many people have had the same problem but no posts gave me any real solution. Any help is very much appreciated. I relly don't know what to do now. 

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Hi there, I got the problem, that my keyboard and touchpad are not working any more for me. There are some keys, which are still working. These are:- brightness FN keys- light on/off from my screen FN- airplane mode FN key I am using Windows 8. Also i restarted serveral times but no sucsess. My laptop is retty new like 5-6 Month oldplease help me! greetings zunv  PS: I would be very happy if i can write my question in German, to negate communication issues which may happen.Also i am not sure if my question is in the correct Forum. Apologize if its not.

Answer:lenovo flex 15 keyboard and touchpad not working

Hi zunv,
 
you could ask your question in the German forum, select Deutsch in the "support in other languages" menu at the very top of the forum or click the link in my signature.

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My laptop keyboard (Flex 14-Ideapad) not working. When I use wireless keyboard it works in a bizarre way. 
I have tried following :
1) Removed the battery & unplugged laptop. Pressed power button for more than 30 s.
2) Onscreen keyboard working in same bizarre way like wireless keyboard.
3) From Control Panel, selected Ease of Access Centre, than selected Ease of keyboard use & unchecked all check boxes.
4) From login of laptop, selected Ease of access centre & unchecked use of laptop keyboard.
 
All the above things are not working.
Kindly advise.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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Dear experts,My keyboard has completely stopped working and cannot activate it with any Fn key... what should I do? how can I fix this please? Greatly appreciate your urgent help!

Answer:Lenovo Flex 2-14 keyboard not working / URGENT HELP PLEASE

Hi,
I do have this symbol on my space bar, but still my keyboard is not working and cannot activate it. Can you please help me with a solution? Thanks.
 
Mod's Edit: Merged this post with existing thread on keyboard issue.
 

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HI I HAVE  LENOVO FLEX 14 IDEAPAD that is a year old  for a while now a section of the keyboard is not working properly. the 4 5 6 keys and the ones below it need to be puhed hrd for them to work also the m key does not work at all touchscreen seems to work fine would ppreciate some advice thanks

Answer:lenovo flex 14 keyboard not working properly

I think you need a new keyboard maybe.You can test your keys with this software: http://www.passmark.com/products/keytest.htmIf any of the keys do not work, you need to send it in to repair.

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Hello i had my flex for few months now and yesterday i turned it on and keyboard lightning didnt work. No restarts or attempts to turn it on helped. Anyone knows how to fix ?













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Answer:Lenovo Flex 2 14 keyboard light not working

Dear Srotak
 
Welcome in lenovo community
 
Please follow the below steps
 
1- Shut down the machine
2- Connect the charger 
3- Hold the power button down for 15 secs
 
Then check the machine after the restart 
 
Let me know
 
Thanks
Alaa





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HELP. My keyboard and touchpad stopped working. Laptop is brand new. I checked Control Panel > Device Manager and system says both of them are working fine. Drivers are also updated.I`m typing with an external keyboard and mouse. Touchscreen and touch-keyboard work both fine. Is there anything I can check in the OS to verify what is going on? Maybe I turned off something. It's a mistery, laptop is brand new.Thanks in advance!!













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Answer:Lenovo Flex 2 14, Keyboard & Touchpad stopped working

Found the solution (customer support gave it to me):Hold the power button for 10-15 seconds and turn the laptop back on. The keyboard and touchpad worked again.

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Dear Sirs, first of all I am from Bucharest, Romania, EU.When I launch the "On Screen Keyboard" meaning the touch keyboard from the screen/display on my Lenovo Flex 2-14, from the icon (keyboard sign) situated on the bottom right of the screen, first any letter I touch, instantly the "On Screen Keyboard" became frozen - NO commands and TO close it is not working - it remains on the screen - the entire botom half of the screen.I tried to close it from the Windows Task Manager but... I do not know the name of the running process for the "On Screen Keyboard".It seems al my drivers are up to date. Every time hapened, the only solution I found was to RESTART the notebook.Can one of you or form the Lenovo specialists to help me, please?Please see the enclosed picture. Thanks a lot for your kind attention. Best regards.


























20171225_033429_resized.jpg ?124 KB

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Hi!  I do have trouble with a Lenovo Flex 2-14 (Model 20404).The Lenovo turns on, shows the Levono Boot screen and finishes with a black screen.  - I am able to enter the Bios (working screen)- I am able to run the internal recovery with a working screen - after recovery and a new boot up - the screens gets black again  How is that possible? I am not able to boot from a usb-stick (with working Linux or Windows installation - tested on other systems) cause I get a black screen (the USB is being recognized).  So... what are the next steps? This seems wierd, since the screen itself seems to work. I found some forum-topics saying it is a GPU-failure. Maybe thats the case?  I would appreciate any support! 

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Recently I have recived my new laptop, the Lenovo Ideapad flex 10 and I have a few issues with it - and I am considering returning it. 1) Every now and then, my touchscreen freezes and I have to restart my laptop with the mouse to solve the problem. 2) When I go onto a specfic app (such as the camera man or a certain game) my screen flickers black so I have to turn it off with the power button to fix it. It is very aggravating. I appreciate any thoughts on this topic, thanks. 

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Hello, I have been using this laptop for a while with windows 8.1 running and touch screen used to work till today.  I google it and found that i have a missing driver (HID-compliant touch screen)  Device Manager --> Human Interface Devices -->HID-compliant touch screen Does anyone know how to get the driver? ThanksSpoiler (Highlight to read)     

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Hello any masters out there who can help I would really appreciate it.I am a High School Freshman and upgraded my Flex 3 couple weeks ago and everything seems OK but I lost my touch screen feature and noticed today the camera doesnt work either. Only answer i could get from school tech dept. was to downgrade back to windows 8 but i dont think thats right answer either.  Anyone else experience or fix this??? thanks Dom

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I have a Lenovo Flex 2-15 that doesn't have a backlit keyboard. I know that the keybord can be taken off, so can the non-backlit keyboard be replaced by a backlit version. Would the process void the warranty and where can I buy the backlit keyboard replacement?

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Hello! I bought a Lenovo Y50 UHD laptop about 3 weeks ago. So far I have but one problem (besides 48hz...), and that is that I can notice some keyboard flex around the keys "5" and "4" on the number pad and around "." and ",". My roommate also got this laptop and on his laptop, there is no noticable keyboard flex anywhere on the keyboard. Is there anything I can do to fix this or is there a way that something (customer service or computer techs like Geek Squad) that can fix this?

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Hello, I have a Lenovo flex 2 14 coming in from France which is fine except it comes with an azerty keyboard. Basically what I want to know is if I buy lets say the flex 15 keyboard, would the size of the keys measure to be the same size as the flex 14 keys (for example the A key on the flex 14 and the A key on the flex 15 will they be the same measurements and would the key fit?). I also want to know if I bought the older flex 14 keyboard if that would fit in the flex 2 14. thanks for any answers.

Answer:Lenovo flex 2 14 keyboard key change

Anyone have any answers for my problem?

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you can install the backlit keyboard on lenovo flex 15? http://www.ebay.it/itm/311338715503?_trksid=p2060353.m1438.l2649&ssPageName=STRK%3AMEBIDX%3AIT second question: you can install a 256GB SSD M.2? http://www.amazon.it/256GB-ZTC-armatura-Solid-Disk-ZTC-SM201/dp/B00YDHKIMG/ref=sr_1_14?s=electronics... thanks

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I just purchased a Lenovo Y50 UHD about a week ago, and the keyboard has been really bugging me. All the keys in the near vicinity of the 'G' and 'H' key in the center of the keyboard for some reason trigger a weird flex/trampoline style effect, which is very noticeable compared to keys near the edge of the keyboard (Tab, Q, number pad, etc.) I'm not sure if this is something that is prevalent in all models of the Y50 or Y50 UHD so it'd be great if i got some feedback from other owners. I'm definitely considering returning if this is a common problem. Thanks.

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Hi everybody I am new in this forum. I have a new Flex 2 14 since some days and I am trying to figure out how the keyboard works. I used to work with one Mac and typing characters was pretty easy.. what appears just on the keys ti will be typed when I write. Now with my new  Flex 2 it doesn't seem to work like that anymore. I have some blue keys that work when the keyboard is set as English Canadian multilingual.. others that don't write at all what is written on them.. (example the blue key give me the " " when i type on it, and I found by chance how to type the " " character). Yesterday while I was writing an e-mail I needed to type the " " but I wasn't able to find the key equivalent on the keyboard so I had to use the touchscreen keyboard to get right my " ". Another time I was looking to insert the " [ " brackets but I had to change the language on my keyboard from " English Canadian" to "English US" to get them.Can I make my typing easier? Is there any way to get all the basic symbols on my keyboard without switching language or using the touchscreen keyboard?I would like to make faster writing as I was used to do with my Mac. I looked for instructions but nothing is specified. Thank you for your help

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I have been in the market for a new laptop and decided to go with the Lenovo Flex 3 (which I didn't even know existed until a few days ago). It is so new that the only place that actually sells it is Lenovo.com. I got the one with the highest specs on sale. If you look on Flex 3 (15") | Affordable, Thin, & Light Multimode Laptop| Lenovo US you will notice something strange though. The keyboard for the i7 model is "Backlight French-English". None of the other ones are like that. The others all say "Backlight English".
I asked someone at Lenovo what that meant because I was concerned that it wasn't in QWERTY format. They said (and im not sure I believe them) that it only meant that some of the keys have French characters underneath them. The keys should be in the same spot. When I looked up images of French-English keyboards, a lot of them have 2 characters on EVERY key. It looks like the keyboard can either be in French or English mode, but it also looks confusing because the characters are the same size.
I asked Lenovo why the heck they would make 1 model that comes with a weird keyboard and every other model doesn't, and they didn't have an answer. I haven't received the laptop yet but im a little nervous as to what to expect. I love the specs and the design of the laptop, but if the keyboard is a jumbled mess of characters then I may regret my purchase. I don't look at the keyboard to type, but I still feel like it could be very confusing.
Has anyone seen a French-Engl... Read more

Answer:Lenovo Flex 3 keyboard is weird

If you'd like to see the keyboard up close, here is an image of what Lenovo does with French-English Keyboards. This is NOT a photo of the Flex 3, but of an older model laptop that they used a French-English keyboard. It may give you an idea of what one might look like. It basically makes it easier to enter French accent characters.

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Hi, I have a Lenovo flex 14 laptop from German, so it has a qwertz configuration, but when I try to type @ with Altgr + Q it just won't show up. How to fix this problem ?

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I bought a new Lenovo laptop (flex 2 14) and did the required setting. After that the physical  keyboard and the touch pad don't work. I only can use the touch screen.
I did not know what's the problem. Please help me
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:Flex 2 14 - lenovo keyboard does not work

I was instructed to hold the power button for 10 seconds while the computer was on.  When I restarted, the problem was solved

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I noticed with the T500 I purchased there existed some keyboard flex. I got sort of used to it. One of the keys broke (my own doing). I replaced the keyboard from my old T60 (FRU No: 42T3209). Wow! What a huge difference. The old design is superior in every way. It does weigh a little more but the difference in feel and ruggedness make it a much better choice. I am going to order a second 42T3209 keyboard for the T60. If anyone gets annoyed with the keyboard flex, I suggest searching (ebay, parts surplus) for the 42T3209 keyboard. To Lenovo: Please consider the old keyboard design in future models. Thank you.

Answer:Dear Lenovo, keyboard flex ...

I called Lenovo complaining about the same issue on my W500. The first person turned me down but the second rep ordered me a stronger keyboard, shipped next day air, 100% free-of-charge.

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it is to bad for all user of lenovo flex 14 (idea pad) beacuse some lenovo apps like lenovo transition , lenovo smart voice , lenovo magic transfer etc is avillable in flex 2-14 but here is no option for flex 14 for these apps.i bought my lenovo flex 14 in june 3 2014 and if there is no solution of my question then i want to upgrade for my flex 14 is in flex 2 14 on no cost. it shows the irresponsebility of lenovo company .Because cost of boths are same and when i bought flex 14 then after some weeks the new flex 2 14 launched it is not good for me and all the persons who are using flex 14 idea pad.The lenovo company will have to launche update and upgrades for lenovo flex 14 ideapad users. thanx in advance to my faviorate brand lenovo. I wish lenovo give update and upgrade for lenovo flex 14 idea pad .

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Does anybody know is Lenovo Plan to bring out an updated keyboard for the Lenovo Flex 15D or Flex Series Ultrabooks? I have had mine now for 2 Weeks and am extremely hapy with its well built construction and its performance however it is missing a crucial peice of technology. A Backlit Keyboard. As Good as the keyboard is and my eyesight for that matter. This machine would seriously benifit from a Back Lit Keyboard. If anyone has any surgestions then please let me know.

Answer:Lenovo IdeaPad Flex 15D In Serious Need of Backlit Keyboard

I just purchased a flex 15D a noticed that upon start up, there's lighting behind the keyboard, and (being new to PC laptops) it took me two nights to figure out that the only way to turn it on is Fn+space.

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 Does anyone with a Flex 3 14 inch use a keyboard cover for the keyboard?I got an i7 one for sale and the thing attracts dust and a lot of fingerprints so I figured I'd get one. Which do you recommend? 

Answer:Good keyboard covers for Lenovo Flex 3 14?

I'm not an owner of your model, but keyboard covers are frequent sellers on eBay and Amazon at good price.  In addition, Amazon has customer reviews available so you can see if others were happy with the purchase.  Here are a couple of examples......
 
http://www.amazon.com/Folox%C2%AE-Keyboard-Protector-Laptop-IdeaPad/dp/B00PAHKY6I
 
http://www.ebay.com/itm/like/231633354772?lpid=82&chn=ps

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please help me to resolve the issue with my flex2 keyboard.

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Hi,My keyboard no longer works on my Lenovo Flex and I have no idea why or how to stop it. I can plug in a different keyboard and it will  work. I cannot figure out what is going on. Help.Thanks.

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Hi, there I have my new flex 2 - 14 for 2 days but can't figure out how to turn on keyboard backlight."Fn" + "Space" is not working for me.My model is Lenovo Flex 2 - 14 [59422561] (Can't find tech spec for my model =( ) Thanks in advance.

Answer:Lenovo Flex 2 - 14 - Turn On Keyboard Backlight

I would like to know this too as I have just bought one to find out that only SOME models have the backlit keyboard but no-one is able to tell me which model actually has the backlit keyboard.

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Right now I have a problem with the w key on my laptop key board.  For all the other keys it registers a press when you feel the key give way.  However for my w key you do not have to press it, only rest you finger lightly on it and it will register a keystroke.  This is a problem for me because I rest my finger on W S and E all at the same time which leads to a lot of random w's throughout my typing.  Let me know if there is anything I can do other than replace my keyboard.

Answer:Lenovo Flex 3 1580 Keyboard problem

Hi 18jadietrich, 
 
Greetings. 
 
Try if you have the same issue using an external USB keyboard.
 
As the way described seems to be mechanical in nature and may need hardware servicing.
If your warranty is still active, best to call in technical support to avoid voiding warranty.
 
Users are not required to do manual troubleshooting other than checking if the W key is cleared from foreign materials causing this using compressed air cans.
 
Hope this help answer your query.
 
Regards

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the Airplane button on the keyboard has not been working since update to windows 10 and the energy manager software which came in win 8.1 version 1.5.0.20 is unable to gauge reset ( calibrate the battery). i recently noticed lenovo released energy manager and airplane mode fix for other laptops http://support.lenovo.com/in/en/downloads/ds103640 like flex 3, should i install this update will this solve the problem. Battery is in dire need of calibration. 

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Hello I sent in my Lenovo Flex 15 for warrenty to fix a my loose trackpad. When I got it back the trackpad was still loose but now:1) the trackpad causes the mouse to skip when I drag my finger across - like it jumpsa large distance2) the keyboard is not registering random keys Pretty sure this is not a driver issue as I did a factory reset and I still have these problems. Is there anyway to fix this? I can't send my computer in till December as I just started school.

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I recently purchased this laptop and did not spend any time playing on the keyboard prior to the purchase.  I am now regretting this purchase as I cannot understand nor adapt to the right shift key not being in the standard location. Why would Lenovo design a keyboard that would not be conducive to touch typing? I cannot seem to change my 45 years of touch typing experience to accomadate this major change.  It makes no sense.  Is anyone else having this issue and what if anything can be done about it?  

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I have Lenovo Flex 4 15 inch laptop and the letter "C" key has fallen out of the keyboard.  How to replace? where to order replancement key?

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Keyboard is turning on and off when in normal laptop mode. the switching on and off is as though laptop is switching to tablet mode/ being turned. I think it may be loose keyboard wires. This started recently and can't relate to any software change or incident to system. Keyboard works fine when raising the laptop with a thumb while on table or plain surface.See the video I uploaded of the issue https://www.youtube.com/watch?v=vbdehSyYGpg 

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Hi.  I have a problem with my yoga 710 in tablet mode. The on screen keyboard just pops up and goes away after a secound.  Some say its a problem with Chrome. But the problems also occurs when i try to log in to windows in tablet mode. The keyboard pops up, and goes away so i cant type my passcode. If i flip the pc out of tablet mode and opens the onscreen keybord by pushing on it on the taskbar it stays open. Someone know how to fix this?  

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As you see an end of the wire is connected to laptop circuit but the other one is not connected to keyboard body. In fact, I don't know where it must be connected. Check out further image below : http://i68.tinypic.com/fn8my1.jpghttp://i64.tinypic.com/219cvm8.jpghttp://i66.tinypic.com/30kf2wp.jpg

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Hi guys,I recently bought a lenovo Flex 2 -14" one. It's been almost two weeks now, and I suddenly face this problem.The keyboard and touchpad together keeps getting disconnected at times. The backlight also keeps blinking when turned on. During that time, I am not able to receive any response via the touchpad and keyboard. It's like a loose connection. Keeps turning on and off!!Please help me out asap!Thanks













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Answer:Lenovo flex 2 -14 keyboard and touchpad giving irregular response

Hello, looks like i found the solution! I recently came across another post in this forum, where the user had reported his g5050 showing similar symptoms like mine. A lenovo admin had suggested that it might be due to excess charge stored on the laptop, causing the whole f the keyboard and the touchpad to act like its loosely connected. Solution:As soon as i find my laptop fully charged, immediatley i took off the power plug going into the laptop!And now, its all working fine! 

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Hello, My Lenovo U310 exhibits terrible amounts of flex on the keyboard and the surrounding areas. Does anybody else with the same or similar model have this issue? And, more importantly, does anyone have a fix for this? ie. Home DIY fix etc. Cheers, Martin

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Hello,  I have just recieved my lenovo laptop flex 2 14 model 20404, the sticker on the laptop states there is keyboard back lighting which i have no idea how to activate, why is it such a hidden feature!?? I have changed the hotkey settings so the FN key works properly, i have also googled the matter and found that i should press fn + space, but this did not work. now i am frustrated with such a small feature!! CAN SOMEONE PLEASE HELP!!

Answer:Lenovo Flex 2 14 model 20404, keyboard backlighting problem

For keyboard backlight sticker, is there a word 'optional'? I learn that if the space bar does not have a light icon, then there is no backlight. That's what I see from my Flex 2-15

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some of the keys on my keyboard stopped working when i upgraded to windows 10. i have restored windows 8.1, thinking that would solve is, but it hasnt. i have held the power button down to restart it, but that didnt work. i then uninstalled the driver and rebooted, which also didnt work. i cant find a way to contact lenovo directly either. i also cant find the keyboard driver on the lenovo website to install. can someone please help?

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I have a Flex 10 and after 10 to 20 minutes of use, the keyboard and touchpad stop working. What can be the reason of this?

Answer:Flex 10 keyboard stops working

Does the keyboard and touchpad stop working at the same time?Does there seem to be anything that happens before it stops working?Maybe try running a bootable Linux live environment for a while to rule out a hardware issue?

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very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years oldafter booting up i can login only with main keyboard, 10 digit numeric does not work at all, num lck is ltafter logging in, i have no access to the keyboard whatsoever. i have run diag, virus scan, lenovo pdates and ?indows (8.1) updates.i am thinking its a driver issue, but maybe not. what could it possibly be?hopeful that someone has had this issue and resolved it. thanks,looking forward to a solutiondavid

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Hi ,my new LENOVO laptop just went dead.Its a flex-2-14inch touch screen.I bought it from UAE as its too far and costly to send it to repair ,so cant go to them to repair and Australian support is not accepting it saying it dsnt come under international warrenty ,plz let me know  what to do ............................

Answer:lenovo flex 2 not working

Hi, could you elaborate more on the symptoms? Are there any beeps, does the screen come on, any errors displayed on screen? Also, be sure to troubleshoot with it plugged into the power outlet. 

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Hi guys; I have the  Flex and I wanna change the HDD for a SSD and max out the RAM. How tough is this to do? I've worked on PCs and Laptops before..Firstly, will any 2.5 SATA2 SSD do?Secondly, the ram is 204pin DDR3 1333mhz right?Finally, does anyone have a quick readthrough of how to open it up and add these? Most laptops Ive worked on had access at the bottom, but , obviously this doesnt, hesistant to unscrew everything and just lift off the Keyboard in hope.Thnaks for loking guys.

Answer:Working on the Lenovo Flex 2-14.

No, some SSDs are incompatible, and there is no compatibility list. Crucial mx100 and Intel 530, for example, turned out to be incompatible. Read this for more info (there's also a list of SSDs that worked for some people): https://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Trying-to-install-mx100-ssd-in-flex-2-14...For some tips on opening it up, read my topic:        Flex 2 15 not compatible with Intel 530 SSDs + how...             

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I have a LeNovo Flex 3 1480 [80R3] for about a year with zero problems. The only modded thing is a Sandisk 480gb SSD drive, with a Windows 10 installation from scratch, installed in the very first day I bought this machine. I was running Windows 10 version 1607 normally, and really enjoying this machine, but since last week when I was booting up, the machine freezed at bootscreen (the one with the lenovo logo) and then restarted showing the message "Preparing Automatic Repair" that took almost a whole day to pass. The repair never happened and I had to use the option to reset windows maintaining my personal files. After this everytime I boot up, windows 10 take up to 10 minutes to boot, and my keyboard and touchpad won't work, leaving me with only the touchscreen option. I've been through a lot of different solutions attempts:- Upgraded BIOS to the latest version (Lenovo colored logo at bootscreen)- Uninstalled KB and Touchpad drivers manually and reinstalled with Lenovo provided drivers, and also repeated the procedure with Windows Update drivers.- Disabled the fast startup option- Done the 15s procedure with the power button- Deattached the battery plug for some minutes and reattached- Checked (unplug and replug) both KB and Touchpad flatwires- Reinstalled the latest Windows 10 version 1703 from scratch None of the solution mentioned above worked for me. KB works perfectly in BIOS, and even when booting up I can change de backlight settings usi... Read more

Answer:LeNovo Flex 3 1480 - Keyboard and touchpad issue after Windows 10 boot up

Adding some info after some new research.Will try other 2 slightly different options:1) 15s power button trick with battery and charger unplugged2) Installation of LeNovo provided Intel ME drivers, read some info that it might interfere at the keyboard and mice functionality. Actually I'm running Windows chipset provided drivers.But still in doubt, which available driver should I install? There are 2 available.1) Intel ME Driver 63.6 MB Windows 10 (64-bit) 11.0.0.1176 - Release 30/8/20162) Intel Management Engine Interface Driver 81.5 MB Windows 10 (64-bit) 11.6.0.1015 - Release 29/11/20163) Both drivers, in release date/version ascending order.

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Hello, My parents have owned a Lenovo laptop for a couple of years now. However, recently this issue showed up and I wondered whether there is a chance there is a solution to this problem which I could try myself, since the laptop its warranty already expired. If I recall correctly, the model of the laptop is the Lenovo IdeaPad Flex 2, running Windows 10. So here is the issue; the laptop has issues turning on. Oddly enough, it is not a very consistent issue. Eventually, the laptop does turn on. The problem is that this sometimes takes hours, other times the laptop appears to be able to boot instantly as it normally would. I have no idea what affects this. When pressing the power button, the keyboard backlight starts flashing. It does this until the laptop completely boots, and as I said, the amount of time this takes varies. I already tried looking for solutions on different forums, but they usually concern the issue where the keyboard backlight flashed and the laptop simply will not boot at all, which is not the case here, as it eventually does but often it takes a while.Other solutions suggested a certain amount of flashes meant a certain issue or failure. Problem here is that the amount of flashes seem to be random, so it is not as if it just keeps looping a certain amount of flashes as it varies. This leaves me puzzled as to what could be the culprit. I am not sure what to do, especially since I have not owned a Windows-based machine in a whi... Read more

Answer:Laptop has issues booting - keyboard flashing (Lenovo IdeaPad Flex 2)

Hi itsasin,
 
Welcome to the Community Forums.
 
Would you have the machine number or MTM to verify the model (you can also get from here)?
 
Isolating the point of failure may be necessary to determine if the delay on start up is a power issue or a boot problem.
Try removing the harddrive so we can test if the machine can power faster.
You can download the hardware manual from the support website for removal guide.
 
Update us how it goes.
 
Regards

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hi everyone. please forgive if this is an ignorant question... seemingly out of nowhere my keyboard and mouse/touchpad stopped working. seems a couple keys work..like airplane key for example. i saw another person post about this but saw no response. anynhelp greatly appreciated. this touchscreen is killing me! thanks!











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Answer:flex 15 keyboard and touchpad suddenly not working...

Are you in Kiosk/Flex mode?

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Basically the keyboard/trackpad are no longer working for my lapop (Flex 2-15). Here's the run down of what I know:1) Function keys still work such as brightness up or down and turning off the screen.2) In device manager there is the yellow traigle with an exclamation point for the trackpad, but the keyboard driver seems functioning properly.3) On the mouse driver it says Code 10, timed out.4) I've tried uninstalling the mouse driver and restarting to see if windows would install automatically, and the driver comes back, but with the same code 10.5) Touch screen works fine.6) Running Windows 8.1.7) Tried restoring from factory settings and the issue is still here.8) USB mouse and keyboard work perfectly fine.9) Tried switching modes to see if keyboard/trackpad was disabled, but no luck there either. Greatly appreciate some help here as this is beyond frustrating since I've only had this laptop for a little over a month and can no longer return it. Also Lenovo doesn't support anything besides hardware and wants $70-140 to troubleshoot this issue. Thanks!













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Answer:Flex 2-15 Keyboard/Trackpad no longer working

Whoa, Lenovo cannot charge you for keyboard failure. All lenovo laptops are covered by atleast 1 year warranty.
Since you already tried a factory reset, it seems like a hardware problem.
(Reset removed all your personal stuff from laptop?)
 
1) Where did you purchase this from?
2) Did the keyboard/mouse stopped working suddenly or something happened?
3) Check your warranty, phone numbers etc here -
http://support.lenovo.com/us/en/contactus
Call them and ask for repair. They cannot charge for a hardware failure.

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Please tell me what caused the following keys of my keyboard not working:1st row:  9, 0, -2nd row:  O, P, ( 3rd row: L, ;, '4th row:  ., /These keys are next to each other and appear in the same column.Please tell me how to solve this ptoblem, thanks!

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Hi, I'm using a Flex 3 -1470 and whenever I press a key on the keyboard the touchpad becomes disabled. I've tried googling a solution and have the latest drivers from the Lenovo website but nothing seems to work. I've also tried editing the ALPS touchpad registry fix but it didn't work. Any help in resolving this issue would be greatly appreciated.

Answer:Flex 3 -1470 Touchpad and keyboard not working at ...

great support for a recurring issue...

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Yeah, so, as you can see fro the title, my laptop is having some issues xDWhat I can tell y'all is it's not that stuff was out of date because I made sure everything was up to date. Then I read on here that to fix the keyboard issue, I could factory reset it. But that didn't work (Note: I haven't updated anything after the reset). Frankly, I don't know what to do. I'm jsut glad it's a touchscreen so I can do some stuff.As far as the wifi thing goes, it doesn't search for wifi. Even when I tell it too, it just turns it off. Product Info (after reset):Edition: Windows 10 HomeVersion: 1607OS Build: 14393.0Product ID: 00326-10000-00000-AA093S/N: R90HSW77Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz  2.59 GHzSystem Type: 64-bitPen and Touch: Touch support with 10 touch points Please keep in mind I can not use anything except the touch screen and on screen keyboard.Thanks in advanced. Edit: I forgot to mention that the battery icon is now always showing full and charging (though my battery saver still kicks on), and the pc will not hibernate by closing the lid.

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I install windows8 in my system the wireless keyboard and mouse working for some days ..but now they does''nt work. I press the Bluetooth button from backside the computer for 2 sec and then try to connect with keyboard and mouse .. pressing the connect button at keyboard and mouse .. it doesn't work.. when I press the keyboard mouse button backside of computer no wizard shows on the screen.. please help me regarding this .....

Answer:lenovo ideapad B320 Wireless Keyboard & mouse not working no wizard shows on the screen

I have a b320 and have never gotten a wizard or any inidication on the screen.  Press button on back, then button on keyboard and mouse.  Mine was rather erratic at firts.  You might also try rebooting if you haven't. If none of that works go to control panel/device manager and find the bluetooth and or keyboard/mouse and right click and ask to update driver and allow the computer to look on the internet for a driver. One of the problems with windows 8 on the B320 is the bluetooth isn't compatible but it loads drivers that work. You will find that the touch screen does not have some of the features it had in 7 and swiping from the side may not work, and the tv may or may not work and there are no new drivers available.

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I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

Answer:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I Tired To reinstall WindowsAfter Install windowsworking properly butOnly 4-5 DaysAfter 4-5daysNot working AgainI tried to install windowsPlease Reply for meSorry For Bad English.

Answer:Lenovo Flex 2 14 Space Key Not Working

Dear mijing,
 
Welcome in lenovo community,
 
Please try to
 
1-Turn off the machine >> unplug the charger >> Hold the power button for 20 seconds
 
2-plug in the charger >> hold the power button for 10 seconds
 
3-Turn on the machine normal and check if problem solved or not 
 
Regards,
Joseph

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I just got a new laptop last week, and i got the pen, but i am having issues with the sensitivity. I don't know if i accidently un-installed a driver for the pen, but all i have is the wacom pen desktop app for it. I've tried it in Paint 3D and the sketchpad, and still no sensitivity. I am trying to also work with Paint tool SAI, and it is not working for that either. I've tried everything to fix this, and i just can not. The pen works by itself, but i need sensitivity for me to work with my artwork properly. Please Help!

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Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

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As you know there is a wire between laptop's motherboard and its keyboard for lighting. one end is properly connected to motherboard but the other one is not connected to keyboard body. In fact, I don't know "where" it must be connected. On keyboard body only there is a black area for that. Check out further image below:https://i.imgsafe.org/caecd1e.jpghttps://i.imgsafe.org/fe25a92.jpghttps://i.imgsafe.org/6581216.jpghttps://i.imgsafe.org/b30619c.jpg

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Hi everybody, at home I have an USB-3-Hub for my Flex 2-14 where LAN, external Monitor, external Keyboard, Mouse, Sound, BlueRay and so on is plugged in. So the main time I use the Flex 2-14 at my Desk at Home with this usb-hub like a docking station.  The main difference to a real docking station is, that I have to open the lid everytime to push the power button. When running, I configured Windows 8.1 in the way, that I can close the lid without consequences, but I search for a way to turn in on without opening the lid before. Also wake on Keyboard or even wake on mouse could be an alternative, but I also didn't find a way to aktivate that (neither in the bios, nor in Windows 8.1). An other alternative may be to turn it on because of opening the lid (because in Windows there ist is possibility to shut it down when closing it, so truning it on and off without pressing any button may be another possibility, but I also didnt find a soultion for that. Somebody out there who can help me? Thnx! 

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When using my Flex 2-14, I am unable to ue the keyboard and touchpad at the same time, which becomes a problem when doing things such as playing games. I have the Elan Smart-Pad, and even after going onto the settings for this and changing Palm Tracking to minimum, the problem still persists. Is there a way I can change this?

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Hello, I have had the laptop for nearly a year, still under warranty and, today, some keys stopped working on the keyboard, more concretly: 5 6 F1 F2 ? '  and CTRL (LEFT) keys (written with the touchscreen). The last time it worked I was using it in class taking some notes and those aforementioned keys were working. Once I finished, packed the laptop into the cover, and into the bag. ten minutes later I took it out in the library and they did not work.No water spilling had occurred (it was dry and the bag was dry too). And also there were no hits to the terminal. They just seemed to stop working, the pressure input feels pretty the same, so they are not stuck by any material underneath. I tried reinstalling the drives (through the hardware management), checked all options in keyboard assesment....tried with safe mode, still do not work.  Could it be some defect and should call for a replacement? Thanks beforehand.

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Hi,  I'm having issue with my laptop flex 2-14. my webcam is not working, it says that the camera it used by other program.i already updated the driver, i also uninstall and reinstall the driver. nothing happens. i also tried to turn on the privacy settings for the webcam, still not working!!! i cant use my skype Windows 8 Could you please check what would be the issue?THANKS

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So, I've tried EVERYTHING but I can't get it to work.
 
I have used my internal microphone to Skype call and Teamspeak, but it randomly shuts off. I have done the Microsoft troubleshooter and it actually said that there's no microphone to check on. 
 
Right now I'm still working with Windows 8, because I don't want to change to Windows 10 untill this is fixed. It should work in Windows 8, so changing to Windows 10 shouldn't make a diffrence in the first place.
 
My microphone has worked, the problem is that it shuts off randomly. I don't know what I can do?
 
With kind regards,
 
Anne-Louise
 
Edit: I remember this happening after setting up speech recognition. I just opened it and my microphone works with speech recognition, but when I want to 'train' my computer to recognize my voice better the microphone stops working.
 
Could speech recognition close down my internal microphone fully, and how do I change speech recognition so it doesn't work (I never use it, was for funzies).
 
Mod Comment: Moved post into proper forum. Edited subject to include model at the beginning of the subject line.













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Answer:Lenovo Flex 2 15 Internal microphone not working

I rarely use voice skype, but I needed to set it up for a class (I'm a teacher) and the microphone didn't work. I get the message that there is NO microphone, yet my Flex 2-15D has 2 built-in ones. I have spent a long time looking for drivers or even any information, but there don't seem to be any, or else I'm looking in the wrong place. Also there is no microphone jack so I cannot use my regular headphones with their microphone.Please help.

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My sound on my Lenovo Flex-2 15 has not been working at all lately, despite the fact that I have downloaded both sound drivers. I have Windows 10, which I installed shortly after getting my laptopn refurbished in September 2015. (It came with 8.1.) Please let me know of any solutions that you have found to work. Thanks,Jeff

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Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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Salam!Sir please help meMy kenovo flex 14 have some problem suddenly and now its shutdown functionality is not working ,,in most of the time ,laptop donot shut down when i try to turn off it...and remain as it is in working condition..then i shutdown it directly through pushing the power button for a while ,,but i am not comfoortable with it,,plz helpthanks!

Answer:My lenovo's flex 14 shutdown function is not working

http://www.tekrevue.com/tip/how-to-scan-fix-hard-drives-with-chkdsk-in-windows-8/

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The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

Answer:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I have problem with connecting second screen (samsung cw226), hdmi-dvi. Black screen on monitor. When I connect screen to ps3 it works great. Laptop doesn't see monitor.What I need to do?

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The issue has already solved, just writing for thos who might have the same issue. One day when I turned the notebook on, the keyboard and touchpad did not work. Restarting ddi not help.The only thing I put my attention that time was the battery is almost discharged, so I turned the notebook off, closed the lid, and plugged it in. The next day I turned it on, and everything was working.  Another idea on why it happened: when the notebook lid opens and closes, it might switch to tablet mode, so that the keyboad and touchpad are off.

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I bought a Thinkpad edge 15 model and the specifications dont match at all. The specs said that the laptop has a Anti Glare screen  however it turns out that the other way round GLOSSY . The second issue is the Flex keyboard t, which means that keypad is hollow from the inside so every time you press keys the whole pad swings in and out.Model number 031088qI would be obliged if anyone can help
 
Moderator edit: Removed personal email address. 

Answer:Edge 15 Glossy Screen and Keyboard Flex.

do you have anything showing what you order if so go back to where you bought it





_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

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i have just purchased a flex 10 todayand seem to be having major issues relating to the keyboard/mouse and the touch screen.  the keyboard/mouse is disabled in laptop mode, but when i switch to theatre mode the keyboard is activated and i cant figure out how to change this to rectify the issues. also the touch screen becomes unresponsive from time to time and have to restart the laptop to rectify this.  is there something i am doing wrong or could there be a fault with the laptop?? thanks

Answer:flex 10 keyboard and touch screen issues

For the touch screen problem, it's an known issue.See here:https://forums.lenovo.com/t5/Lenovo-Edge-Yoga-Lavie-Z-Flex/Flex-10-touch-screen-becomes-unresponsive...Go to the comment of zack25, it's the solution. For the other problem, I don't know, it looks more complicated, and worrying. It could be a hardware problem, maybe a bad wiring ?

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Just bought a new Lenovo Flex 10 from a retail and it works perfectly except that after an hour of use the touchscreen stops working, the computer still works ok, but only with the mousepad. The notebook came with Windows 8.1, and I haven't installed any program on it. I need an urgent response please, since i've been looking for days in the community and other support pages, and still can't get a satisfactory answer and the period to get the a refund are about to expire. Thanks in advance.

Answer:Lenovo Flex 10 touchscreen stops working after 1 hour of use.

hi riglesias,
 
Welcome to the Lenovo Forums.
 
Once the Touchscreen stops responding, can you check the following:
1. Open System Properties and see if the Touch functionality is still there 
  - Link to picture (Touchscreen feature is not detected)
  - Link to picture (Touchscreen feature is detected)
 
If the Touchscreen feature is detected, proceed to Step 2.
 
2. Press the Windows key? +R, type devmgmt.msc and press Enter. On the Device Manager, navigate to the Human Interface Devices section and uninstall anything that says HID-compliant device (this is the driver that controls the touchscreen). When finished, reboot the system and observe.
 
3. If the Touchscreen is still not working, hold the Shift Key and hit the restart button inside Windows and you should be able to see the image below then try to tap on the screen to test and observe. I
 
If the touch capability is still not functioning, I recommend you contact lenovo for service.
 
  - Link to picture
  - Support phone list
 
 
Regards

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I have a lenovo ideapad flex 2 14 running winows 8.1. It has keyboard backlight and is activated by pressing Fn and Spacebar together. But when I try doing that it just presses spacebar normally.

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I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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the lights just randomly turn on (i tried pressing Fn + space and from the lenovo settings) like one day off and then suddenly they turn on. but then when i turn them off again or flip the computer 360 degress they just remain off (can't turn them on)help please

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Hello, i am using an hdmi to hdmi cable to try to connect to a Benq projector. i use the same cable from my tv box to the projector with no problem but when i use the lenovo flex 5 15 it will not recognize it. I can use an older computer to the benq with the blue PC connector and it works also, am i missing something or is my hdmi not working properly?thanks

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I recently updated to the Windwos 10 Fall Creators update (Build 1709, 16299.125), and as soon as I updated, the graphics driver failed and switched to the Microsoft Basic Display Adapter. I tried updating and rolling back the driver without success. My driver right now is at the latest version (10.18.10.4358). I already tried fixing this issue with Microsoft support but they couldn't find any solutions. Microsoft Support Link: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/intel-hd-graphics-not-working-... 

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On my new Lenovo Flex 2 (AMD A8) i have upgraded to win 10 but i cant get the two-finger-tap to work. It dint work in 8.1 either. I can scroll in browser with two fingers. In the synaptics software the feature is activated but i doesent work. I have read some of the other threads about fixing the problem in win 8.1 but the registry files doesent have the same structure/names on my win 10. What to do?

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I bought my laptop in December from Amazon. Since end of Jauary, there's an issue with my laptop where the colours change as if I am looking through a purple or a green lense and the previously opened windows (even if it was closed hours or even a day earlier,  are all in the background and I can see them through the window I am using
 
 
For example below window
 
Click here to view image.
 
Click here to view image.
 
 Please note this is after closing the earlier window, after few re-starts and even factory re-set sort of thing
 
Click here to view image.
 
 
This is how it usually look like. 
 
It started with few minutes a day right before the 2 month mark. Then recently turned in to a 2 day purple nighmare and again back to normal, another 5 hour green mess and back to normal right now.
 
I can't figure out what to do or where to look for help. I got it from Amazon US, but I am currently in Sri Lanka. How can i get support for this. Should I send this back to US with my sister next month.. 
 
Help!!
 
 
Mod's Edit: Images converted to links since they exceeded 100k limit.
 
 

Answer:Lenovo Flex 2 15 Screen Ghosting

Anyone? Please help... I just want to know where to go ... 

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I have a 15 inch Lenovo Flex 3 and my screen has a purple tint because either the LCD cord is bad and/or there is something wrong with the screen (it get's better or worse when I move it around). None of the local computer repair places will fix it, but I don't know how to do it myself or contact Lenovo to help me get it fixed. My warranty is expired.

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I recently ordered a flex 5 14" and have mostly had a great experience with it, but every now and then it seems to randomly crash on me. I'm used to seeing a "blue screen of death" on other computers, but this one is giving me a red screen. It generally takes whatever action it deems necessary and restarts before I have a chance to take a picture or even read what it is saying the problem is. I've run the basic diagnostics, but the Lenovo checks are saying everything is fine. Any recommendations on how to fix the issue?

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I have slight problem with my Lenovo Flex 2 14" screen, there is a small blue line (about a inch long).  It's only really noticable when the screen is dark (i.e. black).  Any idea what this is, and how to fix it. Many thanks in advance

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My Lenovo Flex 2, stopped connecting to external screens. It doesnt detect them. No matter which screen I connect to it.  

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I have a Lenovo flex 3 and accidently left it on but cloesed all night. Now it shows a black screen and my cursor and that is all. I'be tried turning it off and on and it stays the same. Please help!
 

Answer:lenovo flex 3 black screen

If you haven't already, hold the power button (about 5-10 seconds) until the machine shuts down and then you can turn it back on. You can also substitute this step with taking out the battery.
 

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Howdy folks,
 
Unfortunately I droped my laptop and the glass on the screen cracked.  If you can see from the picture, the monitor works fine, it's just that the glass has some cracks in it. I have a Lenovo Flex 2 15. The model number is: 59422170. 
 
I called Lenovo and they were of very little help. 
 
My cousin is going to help me replace the screen, but I was wondering if I could get an opinion first. I was thinking of buying http://www.ebay.com/itm/New-15-6-Assembly-Touch-LCD-Screen-Dislay-For-Lenovo-Flex-2-15-20405-Frame-/...
 
But I was wondering, since only the glass is broken, and the screen is working fine, is it possible for me to find just the glass somewhere and replace that? The LDC and touchscreen are working fine. There's no functional problems with my computer due to the crack, just aesthetics.
 
Maybe this is what I need instead: http://www.ebay.com/itm/15-6-Outer-Touch-Screen-Digitizer-Glass-Panel-For-Lenovo-Flex-2-15-20405-/39...
 
Link to image 1
 
Link to image 2
 
Link to image 3
 
Thanks so much!
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

Answer:Lenovo Flex 2 15 Screen Broken

Dear Juash
 
Welcome in lenovo community 
 
Kindly use the below link to get a clear picture about the machine parts so that you can make sure of the requested part .
 
Link:http://us.download.lenovo.com/consumer/mobiles_pub/lenovo_flex_2_14_flex_2_14d_flex_2_15_flex_2_15d_...
 
Thanks
Alaa
 
 





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Hi - I recently purchased the entire screen replacement assembly to repair my flex laptop. I've connected the new screen but when I turn on the laptop the screen lights up but does not display anything. Just a white light lit screen. Not sure what I did incorrectly. Any ideas? Thanks!

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Hi, just recently, without any changes to the laptop, my touchscreen stopped functioning. I tried all available tricks - ie. uninstalling HID drivers etc. but no change. Can you help? Lubos

Answer:Lenovo Flex 15 touch screen

hi Lubos,
 
Welcome to the Forums
 
If the OS is not detecting the Touchscreen functionality of the machine (like in this image), can you consider one of the following:
1. Hold the Shift Key and restart the machine to boot into the System Recovery Options screen. Once there, try to select any of the options by touching the screen and observe.
2. Shutdown the machine, press the OneKey Recovery button and select System Recovery. On the recovery menu, try to select any of the options by touching the screen ando bserve..
   - Link to picture
 
If the Touchscreen still doesn't work on one of the options above then it's likely that the digitizer have gone faulty and you need to contact lenovo for service.
 
Otherwise, if the Touchscreen is working then consider doing a System Restore or System Recovery to isolate the issue on the OS level.
 
Support phone list
 
 
Regards

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Don't we all something do stupid things :-)I've dropped my brand new Lenovo Flex 2 14.On the right corner the screen is shatterd but the LCD is working fine. So now I'm looking for the touch panel to replace but I can't find it anywhere or I'm not sure that the part that I found is the right part. Can anyone (Lenovo Servicedesk perhaps) sent me a link where I can buy the requested part? Preferably in the Netherlands So only the outside digitizer panel is broken not the LCD itself (I'm currently working on the laptop ;-))

Answer:Replace screen Lenovo Flex 2 14

I have the same Problem (I am on the notebook now), I have found the part:http://www.ebay.com/itm/14-Touch-Screen-Glass-Replacement-Digitizer-for-Lenovo-Flex-2-14-/1217018104...but i dont know how to replace it. Any help?

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