Computer Support Forum

Lenovo flex 2 14 somekeyboard keys are not working after windows 10 upgrade from win8.1

Question: Lenovo flex 2 14 somekeyboard keys are not working after windows 10 upgrade from win8.1

Hi,I upgraded my lenovo machine from win8.1 to win10 recently. Now brightness(reduce) key and down arrow key alone are not working(before upgrade, all the keys were working). Now all the other keys are working fine, except these 2. I dont think it could be because of dust. When i tried in safe mode only those 2 keys were not working. Please help.

More replies
Relevance 100%
Preferred Solution: Lenovo flex 2 14 somekeyboard keys are not working after windows 10 upgrade from win8.1

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 93.07%

Hi gyus. First of all, sorry for my english  Well. Firstly, I install all upgrades to Win8, including some Lenovo and Intel Stuff.Secondly, I found aviable upgrade to Win 8.1 in Store, so I download it and after long, long time, WinUpdate reset my Lenovo Flex. I thought that at this moment, before upgrade, i'll have Win 8.1, but no.After few minutes, on screen i can see, that "Preparing to restore Windows 8" God **bleep** it. I'll try to delete Opera, Chrome and other installed apps but still the same. What can I do to get those f.....n Windows 8.1? Thanks and greetings for all  

More replies
Relevance 88.56%

Hello, I have had the laptop for nearly a year, still under warranty and, today, some keys stopped working on the keyboard, more concretly: 5 6 F1 F2 ? '  and CTRL (LEFT) keys (written with the touchscreen). The last time it worked I was using it in class taking some notes and those aforementioned keys were working. Once I finished, packed the laptop into the cover, and into the bag. ten minutes later I took it out in the library and they did not work.No water spilling had occurred (it was dry and the bag was dry too). And also there were no hits to the terminal. They just seemed to stop working, the pressure input feels pretty the same, so they are not stuck by any material underneath. I tried reinstalling the drives (through the hardware management), checked all options in keyboard assesment....tried with safe mode, still do not work.  Could it be some defect and should call for a replacement? Thanks beforehand.

More replies
Relevance 86.92%

I just tested my camera after my upgrade to Windows 10 and it's not working.  I double checked the settings and it all looks fine. I checked to see if maybe it was just the camera app but, the camera is not working in anything.  All I get is a grey screen with a camera icon with a line through it. I have the newest drivers from the Lenovo support site but, still not working.  Any ideas? Thanks in advance    

Answer:Lenovo Flex 3 1570 internal camera not working after Windows 10 upgrade

Have you found a solution to this problem?  I am having the same issue.

3 more replies
Relevance 86.92%

Hello any masters out there who can help I would really appreciate it.I am a High School Freshman and upgraded my Flex 3 couple weeks ago and everything seems OK but I lost my touch screen feature and noticed today the camera doesnt work either. Only answer i could get from school tech dept. was to downgrade back to windows 8 but i dont think thats right answer either.  Anyone else experience or fix this??? thanks Dom

More replies
Relevance 86.92%

respected all,lenovo companion not working properly after upgrade to Windows 10 v 1703 (creator update)its shows errror even after update of system interface foundation driver Modle no: flex 3 1580 type 80R4system interfae foundation driver v 1.0.76.0lenovo companion v 3.72.1.0Windows 10 - 1703  requsted to all please informe me if any has fix for above issue.i had attached screen shot for above reported problem too. thank     

More replies
Relevance 84.46%

Hi Guys,

I am a member of the sevenforums and currently have a win8 laptop so thought I'd sign up here (seems to be the same people behind both forums).

I'm having a little trouble and would really appreciate some feedback.

My Lenovo ideapad z500 had 2 keys (K and I) that stopped working (they worked on the touchscreen) and then after that the delete, 8, and arrow keys topped working. Not sure why.

Before I get the keyboard replaced I'm wondering if it could be something else? There's no water damage and I haven't dropped it so I'm confused. I was told it has to be water damage but maybe 1 drop from the condensation on a glass of water is all I can think that may have affected it.

Would be great for some input on this issue.

Thanks!

Answer:Laptop Keys Stopped working - Lenovo Ideapad Z500 Win8

I was told it has to be water damage



Not true. In fact, water in the keyboard normally does not cause permanent damage. That is, once the water dries, all works again - most of the time. But that does depend on many variables - type of keyboard membrane, how much water, if just water (no sugars or cream, for example), and how much dust, dirt, oily hair/dander, cigarette smoke, cookie crumbs, etc. are under the keys when the water was spilled. The greater damage generally comes when the water works it way through the keyboard and into the computer's electronics.

I would try a regular PC keyboard first to see what happens. If all the keys work properly with a standard USB keyboard, then you can be pretty certain it is the notebook keyboard at fault, and not something more serious.

1 more replies
Relevance 80.36%

it is to bad for all user of lenovo flex 14 (idea pad) beacuse some lenovo apps like lenovo transition , lenovo smart voice , lenovo magic transfer etc is avillable in flex 2-14 but here is no option for flex 14 for these apps.i bought my lenovo flex 14 in june 3 2014 and if there is no solution of my question then i want to upgrade for my flex 14 is in flex 2 14 on no cost. it shows the irresponsebility of lenovo company .Because cost of boths are same and when i bought flex 14 then after some weeks the new flex 2 14 launched it is not good for me and all the persons who are using flex 14 idea pad.The lenovo company will have to launche update and upgrades for lenovo flex 14 ideapad users. thanx in advance to my faviorate brand lenovo. I wish lenovo give update and upgrade for lenovo flex 14 idea pad .

More replies
Relevance 73.39%

Recently the power button on my Lenovo flex 2 14D (Win8) broke and I have had to resort to using the 'backup' power button by poking it with a paper clip. I've googled around a bit and it seems as if you'd need to replace the motherboard to repair it, something I'd prefere to avoid.  Another thing that came up was that it would be possible to change some BIOS setting to make the computer turn on, wake from sleep/hibernation etc when the AC-cable is attached. However I have not been able to find any such setting anywhere (and I'm decently confident that not only have I not found it but that there is no such setting in the BIOS version that's on this computer). I'd appreciate some pointers on where to find it. If it doesn't exist: are there any other ways to achieve the same or a similar result?Thanks in advance

More replies
Relevance 72.57%

My sound on my Lenovo Flex-2 15 has not been working at all lately, despite the fact that I have downloaded both sound drivers. I have Windows 10, which I installed shortly after getting my laptopn refurbished in September 2015. (It came with 8.1.) Please let me know of any solutions that you have found to work. Thanks,Jeff

More replies
Relevance 71.75%

I have a lenovo ideapad flex 2 14 running winows 8.1. It has keyboard backlight and is activated by pressing Fn and Spacebar together. But when I try doing that it just presses spacebar normally.

More replies
Relevance 71.75%

On my new Lenovo Flex 2 (AMD A8) i have upgraded to win 10 but i cant get the two-finger-tap to work. It dint work in 8.1 either. I can scroll in browser with two fingers. In the synaptics software the feature is activated but i doesent work. I have read some of the other threads about fixing the problem in win 8.1 but the registry files doesent have the same structure/names on my win 10. What to do?

More replies
Relevance 71.75%

I have a lenovo flex 3 1580 80r4 laptop the one with the nvidia 940m graphics card, this one -> https://www.cnet.com/products/lenovo-flex-3-1580-80r4-15-6-core-i7-6500u-8-gb-ram-1-tb-hdd-80r40007u...  anyways my daughter got a few drops of something sticky (soda) under the keys, it wasnt enough to damage anything, but now a few of the keys are a bit sticky when u press them, my question is how do you remove the keys one at a time without breaking them, i heard laptop keys are easy to break, and im pretty sure there is some kind of clips holding them, anyone know? thanx

More replies
Relevance 71.75%

Excited about Win10 but highly frustrated as try and load Aura instantly receive a pop up notification   Alpha main has stopped working  it then closes the Aura application down?  













Solved!

Go to Solution.

Answer:Aura not working after Windows 10 upgrade FLEX 20

I'm getting this same issue as well. Very disappointing.Hope a fox is coming soon.

9 more replies
Relevance 70.93%

Hey all!
 
So, I got a Lenovo Flex 2 a year ago. A month or so ago, select keys started to fail - the right arrow key, the 1 key, now the 3 and F12. It's pretty weird for such a wide dispersal of keys to become non-responsive (or semi-responsive, as sometimes, randomly, some will work). I've removed the keys and tried to clean them out using compressed air, to no avail. Even removing the key face and pressing the button directly doesn't guarantee a response, which makes me suspicious of a more interal problem. 
 
They're pretty heavily used keys - but it seems very odd to me that they would fail after such a relatively short amount of time. Has anyone else had this happen, or have any suggestions? I'll be pretty frustrated if I have to replace the keyboard every year due to pretty typical work usage. 
 
Thanks!
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

More replies
Relevance 70.93%

some of the keys on my keyboard stopped working when i upgraded to windows 10. i have restored windows 8.1, thinking that would solve is, but it hasnt. i have held the power button down to restart it, but that didnt work. i then uninstalled the driver and rebooted, which also didnt work. i cant find a way to contact lenovo directly either. i also cant find the keyboard driver on the lenovo website to install. can someone please help?

More replies
Relevance 70.93%

I have a Flex 3-1580 Laptop (Lenovo), 80R4
Windows 10 (64-bit)
 
Several keys do not work
Space, backspace, the center enter key, and the forward slash.
 
Any ideas why this would be happening?
I've plugged in a USB keyboard, and all the keys on it worked.
 
I got this laptop new in the Spring.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

Answer:Flex 3-1580 - Some.Keys.Not.Working

Hi kelcin , 
 
Welcome to the Community Forums.
 
Noticed how the keys are localized and aligned (Space, backspace, the center enter key, and the forward slash.) , as this maybe on the board level of the keyboard and not just the key itself. 
 
If the same failure would also happen in the BIOS then probable hardware issue should be reported to technical support team for in warranty repair. 
 
1-877-4-Lenovo, 1-877-453-6686 Schedule a Callback for faster support
English  24 hours a day 7 days/week 
 
During business hours, you may also engage with live chat support.
 
Hope this help answer your concern . 
Update us how it goes. 
 
Regards
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

1 more replies
Relevance 70.11%

Dear Community, since a few days I have several problems with the hardware keyboard of my notebook. The on-screen keyboard works well!When I hit spacebar no blank is inserted in the text but all open tasks are opened in small windows (similar to pressing ALT+TAB, but with the task windows staying on screen). It is also not possible to use the Function keys (Increase / decrease brightness, loudness doesn't work) or to use the F-keys (ALT+F4 for example has no function). I opened a few websites, which visually show, which keys are pressed on the keyboard. All standard letter-keys work well. When I press F1 it says "F5", some F-Keys are shown as normal numbers or a letter. I am running Win10 with automatic updates. I tried to restore some older update-points but without having the problem solved. I tried to reinstall touchpad and keyboard drivers -> no results!There is maybe a problem with the keymapping or somekind of driver, which is perhaps not 100% compatible with some OS changes or updates?! Would like to hear any hints or solutions. Kind regardsHergesheim

More replies
Relevance 70.11%

Certain keys on the ideapad flex 14 quit working unexpectedly.   Keys identified as not working -   z x c, v, m, comma, period, Enter, Shift key on the right side of the keyboard and the Delete key.  Could it be related to Windows upgrade released in October? The keys stopped working shortly after the upgrade.  Thanks for your help

More replies
Relevance 70.11%

Hello, I followed the other thread of someone who had this same prroblem, but the solution did not work for me. In my device manager under mice and other pointing devices > there is only: Lenovo Pointing device I have tried:configure pen and touch settingsuninstalled and re-installed HID- compliant touch screen tried reverting to a previous verion of windows performed a system reset I can't get ahold of the lenovo support phone line.. I use the touch screen feature daily and it has affected my work, any help is appreciated!  

More replies
Relevance 69.7%

While i am doing Win10 upgrade from Win8.1, for last 30 minutes it is stuck at "Working on it" on flash window screen. Nothing moving. Internet connection is good (am writing through that only). What could be the issue. Files were downloaded last night (6.07GB total, 4.64GB on disk). What could be the issue?>

Answer:Windows 10 upgrade from Win8.1 stuck at Working on it, what could the issue be?

I have the exact same problem on Windows 7. I've been waiting about 45 minutes right now.

63 more replies
Relevance 68.06%

Hi I have an out of warranty HP Envy15 Running Win 8.1 and when I try to use modifier keys eg Windows Key + X, and Windows Key + PrintScreen, nothing happens. I have removed and reinstalled keyboard drivers with no luck.
Any thoughts on what the problem is and how I could fix it? Would like to have full use of these ideally.
Thanbks

More replies
Relevance 68.06%

Hi! I am experiencing a kind of computer/software malfuntioning using my Thinkpad SL500. I am running on Windows Vista Home SP2. On start up, I am getting a message that LControl has failed to work. Also, the following keyboard keys do not work with Fn Key:F2 - locking computerF3 - BattaeryF5 - wireless communicationsF7 -prsentationdirectorF8 - toauchpad/ouseF9 - utility eject Also, the four blue ba buttons on the left part of the keyboard are also not working.Lenovo Care - but lightedVolume upVolume downMute I have re-installed Hotkey driver and ATK drivers from the lenovo site but I do experience the same problem up to now. I would appreciate if somebody can help me with my problem. Thanks.

Answer:SL500 Fn Keys and Volume adjustment keys / Lenovo Care buttons are not responding / working.

please help!

5 more replies
Relevance 67.24%

Hi, Yesterday, using Lenovo Solution Center 2.4.003, I upgraded the firmware (since it was marked critical) of my USB-3 dock in my office. Now I cannot connect anymore with the network.Now and then I see few blinks and monitoring with wireshark shows that the dock transmit data, but does not receive anything.The adapter is configured with fixed IP addres, so we do not use DHCP. I see ARP(Who has ...?) request going out, and nothing returns. What is going here? BTW, when using a USB-Ethernet adapter on the same cable everything works. So it is NOT a cabling/network problem. Also, before upgarding everything was working. Do you have a suggestion? For instance how to revert back to the old firmware?BTW, how do I see what version firmware is in the docking station? Thanks,Jos

More replies
Relevance 67.24%

So for some reason they just stopped working all of a sudden. it is a huge problem as space isa function key. I know it registers a a key press on function and i have tried everything to fix it.

More replies
Relevance 67.24%

All of a suddent my laptop keys stop working. Any ideas on fix?

Answer:Lenovo z480 keys (Home Keys, FN, \) not working

I already remove the cable that connects the keyboard with the mobo but it still the same. Home keys are not working. Please advise on what should I do next. I really appreciate it.

1 more replies
Relevance 66.83%

hey guysi'm forced to install windows 7 on my dear lenovo ideapad 500 15isk because of some business softwares i'm using, and i cant upgrade it to win8 or 8.1 or 10, and the problem is that brightness key on keyboard not working(take no action with display brightness)all requaired drivers are installed and also i did below solutions:1) install brightness default registery key from support lenovo website2)upgrade its intel vga driver to latest version 21.20.16.4550i'm so glad to someone helps me in this extremely annoying issue 

More replies
Relevance 66.83%

Hi, My keyboard wouldn't let me type Backspace, Windows, Shift, T, Y, Tab, [, ], Capslock keys. What should I do?I have tried to unistall the keyboard driver and all other things mentioned on the internet. But no success. Do I have to buy a new keyboard? If yes, how much will it cost? Should I go to ofifcial Lenovo solution center or any other shop? As I don't have the laptop under any kind of warranty. Please help me out. Thanks,Jay

Answer:Lenovo z51 - Backspace, Windows, Shift, T, Y, Tab, [, ], Capslock keys not working

Hi unbeatable3737,
 
Welcome to the Community Forums.
 
You can try using onscreen keyboard or an external keyboard to check if those keys would work.
Another way to test if the issue is the hardware itself is to try it booting on a different boot media.
 
Herewith is the hardware manual for the Z51-70 that can be used as a guide for replacing the keyboard (page 34-36) so that you can review if you would be able to manage it. Here is the service training module for the visual guide.
 
Ordering the keyboard, you can check for the part number here on the parts lookup page using your serial number.
Pricing would depend on each location so may contact Lenovo India or check on nearest service provider if needed.
 
Hope this help answer your query.
 
Regards

2 more replies
Relevance 66.83%

Hi, My keyboard wouldn't let me type Backspace, Windows, Shift, T, Y, Tab, [, ], Capslock keys. What should I do?I have tried to unistall the keyboard driver and all other things mentioned on the internet. But no success. Do I have to buy a new keyboard? If yes, how much will it cost? Should I go to ofifcial Lenovo solution center or any other shop? As I don't have the laptop under any kind of warranty. Please help me out. Thanks,Jay

Answer:Lenovo z51 - Backspace, Windows, Shift, T, Y, Tab, [, ], Capslock keys not working

Hi unbeatable3737,
 
Welcome to the Community Forums.
 
You can try using onscreen keyboard or an external keyboard to check if those keys would work.
Another way to test if the issue is the hardware itself is to try it booting on a different boot media.
 
Herewith is the hardware manual for the Z51-70 that can be used as a guide for replacing the keyboard (page 34-36) so that you can review if you would be able to manage it. Here is the service training module for the visual guide.
 
Ordering the keyboard, you can check for the part number here on the parts lookup page using your serial number.
Pricing would depend on each location so may contact Lenovo India or check on nearest service provider if needed.
 
Hope this help answer your query.
 
Regards

2 more replies
Relevance 66.83%

Since upgrading to Windows 8.1 Pro from Windows 8.1 Home the (physical) windows key does nothing when pressed. The arrow keys are not working as intended either. This was not an issue prior to the upgrade. I've tried downloading all Windows Updates and installing the latest drivers. Has anyone had a similar issue or can maybe guide me in the right direction of where to continue troubleshooting?

More replies
Relevance 66.83%

Hi,
After upgrading my Dell Inspiron 15 3521 to windows 10, my number keys stopped working.
I have updated the touchpad and keyboard drivers but they are still not working.
If someone could help out that would be great! Thanks

Answer:Some keyboard keys stopped working after windows 10 upgrade

fallenhrts said:

Hi,
After upgrading my Dell Inspiron 15 3521 to windows 10, my number keys stopped working.
I have updated the touchpad and keyboard drivers but they are still not working.
If someone could help out that would be great! Thanks



Just to clarify, are you talking about the key pad on the right end of the keyboard? I have 2 Inspiron 15R and see the same issue. On one I did a Registry edit to let Windows save the last start, NumLock On, and seems to turn it on when restarting. I think the solution is on this forum.

4 more replies
Relevance 66.83%

Hi everyone,

I'm using Satellite A500 which i just did the windows 7 upgrade (32 bit) yesterday, however, i can no longer use the FN key on the keyboard which i'd use it very often.

can anybody help??? much appreciated!!


mav

Answer:Satellite A500 fn keys not working at all after windows 7 upgrade

Hi!

May I ask you if you have already searched in forum for similar threads? I think this question is asked very often in last few days so normally you should find an answer to your problem.

However, if I read in the forum you should install latest Toshiba Value Added Package. You can download it on the Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Can you confirm that it?s working?

5 more replies
Relevance 66.83%

If your laptop's Brightness Adjust keys are not working after upgrading to Windows 10. Then uninstall the old Intel HD Graphics Driver (if there is any present in the Control Panel > Add & Remove Programs) from your laptop and Re-install the "Latest Supported" Intel Graphics Driver available for your laptop and then perform a restart after completion.

Personally tested on Lenovo Laptop!

More replies
Relevance 66.83%

Good afternoon,

I have just upgraded to Windows 10 on my Satellite L500 and have noticed that none of the FN keys are working.
Is there any driver which; A is available and B where can this be downloaded.

Thank you

Answer:Satellite L500 - FN keys not working after windows 10 upgrade

Usually the Win 10 drivers can be downloaded here but only for Win 10 supported units
http://win10upgrade.toshiba.com/swup...spx?region=TEG

Unfortunately, the L500 isn’t listed a Win 10 supported notebook model.
http://win10upgrade.toshiba.com/swup...spx?region=TEG

2 more replies
Relevance 66.42%

Hi everyone! May I check if Lenovo Flex 2-14 (Model: 20404, Core i7 4510U) support 2TB 2.5" Seagate Firecuda HDD? The z-height is just 7mm so it should fit perfectly. Just that I am not sure if the particular size and model are supported or not. Hope to hear from you guys soon, thanks in advance.

More replies
Relevance 66.42%

Hi,This is my first post. I have just brought a Lenovo Flex 10 with a celeron n 2807 chip. I asked in the shop if they could do an ssd upgrade and they said they wouldn't recommend it because the celeron n2807 chip is not good enough to run an SSD internal flash drive. Would anyone recomened upgrading the interneral storage from the 5400rpm hard drive to an SSD?

Answer:Lenovo Flex 10 SSD upgrade

Pardon my lack of confidence in your shop, but that's a joke. SSDs will improve PC's right back to the beginning of the SATA offering. I have a NUC with the following Celeron:http://ark.intel.com/products/79052/Intel-Celeron-Processor-N2820-1M-Cache-up-to-2_39-GHzThere is a huge performance gain from running an SSD on these. The only factor in whether or not to get an SSD should be if the size within your budget will hold all your data.

2 more replies
Relevance 66.42%

hi  i have lenovo flex 2 14 model 20404 i wand to upgrade to ssd drive and i want to know If this adapter for my computer: http://www.sandisk.com/products/ssd/sata/ultra-ii/?capacity=240GB  If it does not fit or is not good enough,Is there anything else that is recommended?Thanks

More replies
Relevance 66.01%

Hi community. This is my first post here, so please bear with me. I just installed Windows 7 Enterprise 64 bit on my new T530. I used the upgrader to install all drivers and most software components. However the function keys, osd and the mute button do not work. I searched the forums and found a thread explaining the dependencies. I seem to have all the required software installed. However the processes for the function keys are not running. I checked the services and tracked down the error to the ThinkPad PM service. It fails to start with Error 2: "The system cannot find the file specified". However the file in question "System32/ibmpmsvc.exe" is present in the system32 directory. This is likely related to another oddity. Solution center identified an unknown device. It's located under system devices. Status is "working properly" though. It's the ACPI\LEN0068 which I understand is the PM device. There are two driver versions in the driver matrix for the PM device. I tried both with and without prior deinstallation of the device but no luck. I unsuccessfully tried to find more detailed information in the Windows event log. Likely I don't know where to look exactly though. I'm running out of ideas. Any suggestions are highly appreciated. Thanks, Richard

More replies
Relevance 66.01%

the Airplane button on the keyboard has not been working since update to windows 10 and the energy manager software which came in win 8.1 version 1.5.0.20 is unable to gauge reset ( calibrate the battery). i recently noticed lenovo released energy manager and airplane mode fix for other laptops http://support.lenovo.com/in/en/downloads/ds103640 like flex 3, should i install this update will this solve the problem. Battery is in dire need of calibration. 

More replies
Relevance 65.6%

I would like to double the amount of ram (Up to 16GB) but I'm not sure what's the right ram to buy. Help me













Solved!

Go to Solution.

Answer:What's the right Ram upgrade for a Lenovo Flex 3 1570?

Sorry to be the bearer of bad news, but It looks like the maximum memory in your Flex 3 1570 is 8GB, as detailed in the linke below, which also states it also has only has one DIMM socket. 8GB max / PC3-12800 1600MHz DDR3L, one 204-pin SO-DIMM socketLenovo Flex 3 1570 Platform Specificationshttp://shop.lenovo.com/il/en/tech-specs/laptops/lenovo-flex-3-15/ Take Care,

1 more replies
Relevance 65.6%

Hello, I recently purchased Lenovo Flex 5 (14") laptop (Part Number:  80XA0011US). This comes with 16.0GB DDR4 2133 MHz and 1TB 5400 RPM+128GB PCIe SSD.  My question is as follows: Can I upgrade the Hard Drive to more capacity like 256 GB SSD or 512 GB SSD in future? If yes, can I get this done via Lenovo Support or do I need to do it on my own? Basically, I just want to know if the System provides me the ability to upgrade Hard Drive - both HDD and SSD. 













Solved!

Go to Solution.

Answer:Regarding Lenovo Flex 5 (14") Laptop - Upgrade SSD and HDD Possible?

Hi dacoffee,
 
Welcome to the Community Forums.
 
Yes you may upgrade your Flex 5-1470 SSD to 256 and 512 GB capacity for your future need.
Tech support can only assist on information and the original parts tied on the warranty but not on doing the upgrade nonetheless you have us here in our community to help you do your upgrade if needed.
 
Hope this helps answer your query.
 
Regards
 

2 more replies
Relevance 65.6%

Hello.. I'm new to the community and this is my first post. My name's Phil. I recently picked up a Lenovo flex 15. i7 4500u 8GB memory 500 GB HD and 8 GB SSD. The model I have does not include discreet graphics. I see that there is a flex 15 available that comes with an nvidia gt740m graphics card. Is it possible for me to open mine up and install this same card on the motherboard? Also curious about upgrading the SSD. Is the included 8 GB SSD attached in a hybrid fashion to the HD or is it an actual separate drive? I'm hoping I can replace the 8 GB SSD with a larger SSD to install Windows and my programs on and still keep the 500 GB HD on board.. Is this possible?

Answer:DIY upgrade options Lenovo Flex 15

Bump... anybody?

3 more replies
Relevance 65.6%

Hi, I was thinking of buying this hybrid:https://www.newegg.ca/Product/Product.aspx?item=N82E16834332513 And then upgrading it with this:https://www.newegg.ca/Product/Product.aspx?item=N82E16820250085 I'm not clear on whether this voids the warranty or not? As close as I can understand it, it "may" if I mess something up? I've opened at least 100 laptops without messing anything up, so I'm confident I can do it without damaging anything, but I have also seen motherboards and touchscreens die in the first year, and don't want to mess up that part of the warranty for an SSD upgrade. I figured I'd make sure it powered on, then shutdown, crack it open, install the M.2 SSD, clone everything over, wipe the old SSD once into windows, and then finally perform the product registration. (Which uploads all your hardware specs? So they'd know everything was A-Okay with the new drive in place?) Thoughts? Anyone got more info on how strict they are with self service?

More replies
Relevance 65.6%

Hi Guys,              I hope you guys doing great. I'm actually new to lenovo forum and this is my first post so apoligies in advance of any typo or error.             I have lenovo flex 15, its running great with hybrid sshd. i recently purchased kingston ssd (512 gb). I was able to install windows in it successfully but after some usage it got freeze and went into not responding state, i then restarted it and it gave my Disk Read Error at bios time. I tried to install windows 2-3 times again to make sure of windows installation and all went perfect again until it gave the very same error again. since then it sometimes boot perfectly (but after soome usage become unresponsive) or sometime it directly give Disk Read Error.             After some research i though the ssd is faulty and i had to buy another one. This time i bought intel ssd 520 series 240gb. Sadly it repeated the very same behaviour again. Like its giving disk ready error most of the time.  After some research i found that i need to change sata mode from IDE to AHCI, and i tried to change it but looks like there is no such option in my laptop Bios menu (not even in advance option). But a guide explaind if you look into IDE ATA Controllers under Device Manager then if it contains AHCI keyword in its name then it means the laptop is running AHCI mode. So i... Read more

More replies
Relevance 65.6%

Hello,i have one additional SSD and thinking about replace the standard HDD with it. In warranty there is said to send laptop with standard HDD when malfunction occur, so i believe i can work with SSD until I'm forced to use warranty? I live in Poland and just want to know if there is any warranty lost when i install SSD.

More replies
Relevance 65.6%

i installed all updates in windows 8.1 and all the intel drivers. i think its hardware block but i don't know how to fix it. pls help me.It's been 2 days and i still can't fix it. i followed everything on how to manage it but nothing works

More replies
Relevance 64.78%

Can I upgrade my lenovo Flex 14 with a more powerfull battery?   





Lenovo IdeaPad YOGA 2 13; (i3 4010U, 500GB HDD + 512GB M550 M.2 SSD, 4GB ram, Intel HD4400, 1920 x 1080, Clementine)Lenovo Flex PC Tactile 14; (I(i3 4010U, 500GB HDD + 256GB MyDigitalSSD M.2, 8GB ram, Intel HD4000 Graphics, 1366 x 768, Grey)

More replies
Relevance 64.78%

Hi everyone I'm looking to upgrade my new Lenovo Flex 4 to an SSD.The full model of my machine : Lenovo Flex 4 1570 80SB0003US Intel Core i7 6th Gen 6500U (2.50 GHz) 8 GB Memory 1 TB HDD 15.6" Touchscreen 1920 x 1080 2-in-1 Laptop Windows 10 Home 64-Bit How can I replace the slow 5400 RPM HDD with my new SSD?Thanks, and will it void warranty?

More replies
Relevance 64.78%

Hi guys; I have the  Flex and I wanna change the HDD for a SSD and max out the RAM. How tough is this to do? I've worked on PCs and Laptops before..Firstly, will any 2.5 SATA2 SSD do?Secondly, the ram is 204pin DDR3 1333mhz right?Finally, does anyone have a quick readthrough of how to open it up and add these? Most laptops Ive worked on had access at the bottom, but , obviously this doesnt, hesistant to unscrew everything and just lift off the Keyboard in hope.Thnaks for loking guys.

Answer:Working on the Lenovo Flex 2-14.

No, some SSDs are incompatible, and there is no compatibility list. Crucial mx100 and Intel 530, for example, turned out to be incompatible. Read this for more info (there's also a list of SSDs that worked for some people): https://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Trying-to-install-mx100-ssd-in-flex-2-14...For some tips on opening it up, read my topic:        Flex 2 15 not compatible with Intel 530 SSDs + how...             

2 more replies
Relevance 64.78%

Hi ,my new LENOVO laptop just went dead.Its a flex-2-14inch touch screen.I bought it from UAE as its too far and costly to send it to repair ,so cant go to them to repair and Australian support is not accepting it saying it dsnt come under international warrenty ,plz let me know  what to do ............................

Answer:lenovo flex 2 not working

Hi, could you elaborate more on the symptoms? Are there any beeps, does the screen come on, any errors displayed on screen? Also, be sure to troubleshoot with it plugged into the power outlet. 

1 more replies
Relevance 64.37%

Hi!  I do have trouble with a Lenovo Flex 2-14 (Model 20404).The Lenovo turns on, shows the Levono Boot screen and finishes with a black screen.  - I am able to enter the Bios (working screen)- I am able to run the internal recovery with a working screen - after recovery and a new boot up - the screens gets black again  How is that possible? I am not able to boot from a usb-stick (with working Linux or Windows installation - tested on other systems) cause I get a black screen (the USB is being recognized).  So... what are the next steps? This seems wierd, since the screen itself seems to work. I found some forum-topics saying it is a GPU-failure. Maybe thats the case?  I would appreciate any support! 

More replies
Relevance 64.37%

hey all! I just bought a Lenovo b490 and want to upgrade the OS that came with it (windows 8) to windows 8.1, by doing it as a fresh install. The main reason for a fresh install is to avoid future programs and OS erros, and because I dislike the amount of softwares that came with the OEM, I dont know the purpose/function of half of it. My hdd have 4 partitions as the image show below: Link to image The first is a 1000MB recovery partition?The second is the 260MB Windows UEFI partition;The third is the Windows OS (C);And the last one is another recovery partition with 12Gb. I want to upgrade the OS without damaging or lost any of recovery services. What is/what for is the first and the last partition? Will I lose the recovery buttom function that is aside the Power button if I delete all partitions? Thanks Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

Answer:lenovo b490 - win8.1 upgrade help

please, can anyone help me? sorry for the inconvenience

1 more replies
Relevance 64.37%

Hi, my segate SSHD hybrid hard drive is not working  on Lenovo Ideapd Flex 15  Any one knows if Lenovo Ideapd Flex 15 is compatible with  Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)  ?

More replies
Relevance 64.37%

I just got a new laptop last week, and i got the pen, but i am having issues with the sensitivity. I don't know if i accidently un-installed a driver for the pen, but all i have is the wacom pen desktop app for it. I've tried it in Paint 3D and the sketchpad, and still no sensitivity. I am trying to also work with Paint tool SAI, and it is not working for that either. I've tried everything to fix this, and i just can not. The pen works by itself, but i need sensitivity for me to work with my artwork properly. Please Help!

More replies
Relevance 64.37%

the keyboard on my lenovo flex is not working. ive tried everything...the sticky keys are off already checked. ive turned off my laptop and turned back on still nothing. ive looked online for somethings to try and no luck. i have even reset my whole laptop everything was wiped lost all my apps but still my keyboard is completely dead none of the keys work. ive only had this laptop less than a year. anyone have any idea what could be going on?

Answer:lenovo flex keyboard not working

also my touchpad isnt working either tthe mouse never shows up. ive been using the on screen keyboard

1 more replies
Relevance 64.37%

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

Answer:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

4 more replies
Relevance 64.37%

Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

More replies
Relevance 64.37%

I Tired To reinstall WindowsAfter Install windowsworking properly butOnly 4-5 DaysAfter 4-5daysNot working AgainI tried to install windowsPlease Reply for meSorry For Bad English.

Answer:Lenovo Flex 2 14 Space Key Not Working

Dear mijing,
 
Welcome in lenovo community,
 
Please try to
 
1-Turn off the machine >> unplug the charger >> Hold the power button for 20 seconds
 
2-plug in the charger >> hold the power button for 10 seconds
 
3-Turn on the machine normal and check if problem solved or not 
 
Regards,
Joseph

6 more replies
Relevance 64.37%

Hi all. So 2 days ago I was using the laptop for some course work, I then went asleep for maybe 2 hours and when I woke up I was unable to use the touchpad or kyboard. Now I had this issue before but it seemed to fix itself after a day or two. So far I have reset the computer while keeping all my own files, updated, deleted, reinstalled the drivers multiple times, removed the keypad to ensure the ribbon wasn't loose etc etc. I have since been able to get the touchpad to work by messing with the drivers but the keyboard remains the same. I oticed I am able to use it when either the laptop is held at an angle or if the screen if opened up almost flat. I'm guessing this is a driver issue but I can't for the life of me figure out how to resolve this. The laptop is a few years old so no warranty. I've done a lot of reading online about this issue and it seems many people have had the same problem but no posts gave me any real solution. Any help is very much appreciated. I relly don't know what to do now. 

More replies
Relevance 63.55%

i have  upgraded my Z580 from win 7 to windows 8.1, but all the preloaded softwares were uninstalled, and all the functin shortcuts are not working now (like Fn + f5 for Bluetooth and wireless, etc)how can i get it back??which lenovo software i need to install for that? Please reply soon 

Answer:Lenovo ideapad z580 upgrade to win8.1

Dear rknewnet
 
Welcome to Lenovo forums
 
Try to download and install the energy management from the below link
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037680
 
Thanks





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

2 more replies
Relevance 63.55%

Does anyone have any experience with this upgrade? Can I upgrade memory beyond 4gb? Thanks.
 

Answer:lenovo 3000 n200 upgrade to win8.1

8 more replies
Relevance 63.55%

Hey all,

I have been going crazy trying to find the nitty-gritty details of what goes on under the hood with the upgrade from Windows 8.1 to Windows 10 on a Surface Pro 2 I am considering upgrading.

I am aware the many Windows 8.1 devices have OEM Product Keys embedded in the BIOS. I am trying to find information on how Windows 10, if installed from a .ISO bootable media, interacts with this key, and how Digital Entitlement plays into all of this. It's currently hard for me to make sense of a lot of this. Can anyone help clarify how all these elements play with one-another?

Another question regarding this process I have currently: If I use a NEW Windows 10 product key during installation, would the new key replace the previous (8.1 OEM) one in the BIOS?

The more I find out about all this, the more mystery there seems to be to it. I am just trying to find the cleanest way to install Windows 10 on a Surface Pro 2, and this BIOS OEM key and Digital Entitlement vs. Product Key thing is really confusing me. Sorry if this isn't the best place to ask, I'm just pretty lost right now and could really use advice from someone who's really knowledgeable about this stuff, currently.

Thanks all .

Answer:Win8.1 to Win10 and Win8.1 BIOS Product Keys on SP2?

Activation in Windows 10 - Windows Help

3 more replies
Relevance 63.55%

I need help with upgrading my new Lenovo Flex laptop to an SSD drive, and a better wifi module. I have a Lenovo Flex 2-15, Model Name:20405 I tried to upgrade this laptop to an Intel SSD 530 120GB series using  Intel's Data Migration Software and an external USB 3.0 SSD nclosure. It failed, the failure accures when the computer restarts and tries to copy the data from the hard drive to the SSD, the data migration software says that the USB 3.0 SSD enclosure fails to innitialize. I have tried two other, completly different USB 3.0 SSD enclosures and it fails with to innitialize all of them. I have also tried all the above scenarios with an Intel 730 Series 240GB SSD and it also failed. 1. How do I upgrade this laptop to an SSD? 2. Will this laptop support an m.2 7260.NGWWB Wireless Adapter IEEE 802.11ac adapter?

More replies
Relevance 63.55%

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

More replies
Relevance 63.55%

Salam!Sir please help meMy kenovo flex 14 have some problem suddenly and now its shutdown functionality is not working ,,in most of the time ,laptop donot shut down when i try to turn off it...and remain as it is in working condition..then i shutdown it directly through pushing the power button for a while ,,but i am not comfoortable with it,,plz helpthanks!

Answer:My lenovo's flex 14 shutdown function is not working

http://www.tekrevue.com/tip/how-to-scan-fix-hard-drives-with-chkdsk-in-windows-8/

1 more replies
Relevance 63.55%

Recently I have recived my new laptop, the Lenovo Ideapad flex 10 and I have a few issues with it - and I am considering returning it. 1) Every now and then, my touchscreen freezes and I have to restart my laptop with the mouse to solve the problem. 2) When I go onto a specfic app (such as the camera man or a certain game) my screen flickers black so I have to turn it off with the power button to fix it. It is very aggravating. I appreciate any thoughts on this topic, thanks. 

More replies
Relevance 63.55%

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

More replies
Relevance 63.55%

HI I HAVE  LENOVO FLEX 14 IDEAPAD that is a year old  for a while now a section of the keyboard is not working properly. the 4 5 6 keys and the ones below it need to be puhed hrd for them to work also the m key does not work at all touchscreen seems to work fine would ppreciate some advice thanks

Answer:lenovo flex 14 keyboard not working properly

I think you need a new keyboard maybe.You can test your keys with this software: http://www.passmark.com/products/keytest.htmIf any of the keys do not work, you need to send it in to repair.

1 more replies
Relevance 63.55%

I spilled water on my laptop a few days ago. My screen was fine at first, but then (I assume) water got into some part of the hardware. Now the display is barely visible. I think it could be the inverter board that was affected, but I want to know how to fix it/what part(s) I need.In addition, my keyboard doesn't work. The touchscreen keyboard doesn't work either. I can tap on the keys, but nothing shows up. What is affected so that I can't even use the touchscreen keyboard? Any advice would be much appreciated.













Solved!

Go to Solution.

Answer:Lenovo Flex 14-- screen dim, keyboard not working

Welcome to the Lenovo Community !
 
Water spilled into a laptop can cause a variety of problems as well as short  circuits.  It would be difficult to pin point exactly where your problems lie.  I suspect though that laptop isn't thoroughly dried out yet which maybe part of the problem.  I would suggest you open it up and let it continue to dry out, before proceeding further.  For your reference here is a link to your model's Hardware Maintenance Manual.......
 
https://download.lenovo.com/consumer/mobiles_pub/ideapad_flex14flex15_hmm.pdf

1 more replies
Relevance 63.55%

Hi,  I'm having issue with my laptop flex 2-14. my webcam is not working, it says that the camera it used by other program.i already updated the driver, i also uninstall and reinstall the driver. nothing happens. i also tried to turn on the privacy settings for the webcam, still not working!!! i cant use my skype Windows 8 Could you please check what would be the issue?THANKS

More replies
Relevance 63.55%

Hello i had my flex for few months now and yesterday i turned it on and keyboard lightning didnt work. No restarts or attempts to turn it on helped. Anyone knows how to fix ?













Solved!

Go to Solution.

Answer:Lenovo Flex 2 14 keyboard light not working

Dear Srotak
 
Welcome in lenovo community
 
Please follow the below steps
 
1- Shut down the machine
2- Connect the charger 
3- Hold the power button down for 15 secs
 
Then check the machine after the restart 
 
Let me know
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

7 more replies
Relevance 63.55%

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

Answer:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Relevance 63.55%

Dear experts,My keyboard has completely stopped working and cannot activate it with any Fn key... what should I do? how can I fix this please? Greatly appreciate your urgent help!

Answer:Lenovo Flex 2-14 keyboard not working / URGENT HELP PLEASE

Hi,
I do have this symbol on my space bar, but still my keyboard is not working and cannot activate it. Can you please help me with a solution? Thanks.
 
Mod's Edit: Merged this post with existing thread on keyboard issue.
 

1 more replies
Relevance 63.55%

So, I've tried EVERYTHING but I can't get it to work.
 
I have used my internal microphone to Skype call and Teamspeak, but it randomly shuts off. I have done the Microsoft troubleshooter and it actually said that there's no microphone to check on. 
 
Right now I'm still working with Windows 8, because I don't want to change to Windows 10 untill this is fixed. It should work in Windows 8, so changing to Windows 10 shouldn't make a diffrence in the first place.
 
My microphone has worked, the problem is that it shuts off randomly. I don't know what I can do?
 
With kind regards,
 
Anne-Louise
 
Edit: I remember this happening after setting up speech recognition. I just opened it and my microphone works with speech recognition, but when I want to 'train' my computer to recognize my voice better the microphone stops working.
 
Could speech recognition close down my internal microphone fully, and how do I change speech recognition so it doesn't work (I never use it, was for funzies).
 
Mod Comment: Moved post into proper forum. Edited subject to include model at the beginning of the subject line.













Solved!

Go to Solution.

Answer:Lenovo Flex 2 15 Internal microphone not working

I rarely use voice skype, but I needed to set it up for a class (I'm a teacher) and the microphone didn't work. I get the message that there is NO microphone, yet my Flex 2-15D has 2 built-in ones. I have spent a long time looking for drivers or even any information, but there don't seem to be any, or else I'm looking in the wrong place. Also there is no microphone jack so I cannot use my regular headphones with their microphone.Please help.

2 more replies
Relevance 63.55%

My laptop keyboard (Flex 14-Ideapad) not working. When I use wireless keyboard it works in a bizarre way. 
I have tried following :
1) Removed the battery & unplugged laptop. Pressed power button for more than 30 s.
2) Onscreen keyboard working in same bizarre way like wireless keyboard.
3) From Control Panel, selected Ease of Access Centre, than selected Ease of keyboard use & unchecked all check boxes.
4) From login of laptop, selected Ease of access centre & unchecked use of laptop keyboard.
 
All the above things are not working.
Kindly advise.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

More replies
Relevance 63.55%

Hi there, I got the problem, that my keyboard and touchpad are not working any more for me. There are some keys, which are still working. These are:- brightness FN keys- light on/off from my screen FN- airplane mode FN key I am using Windows 8. Also i restarted serveral times but no sucsess. My laptop is retty new like 5-6 Month oldplease help me! greetings zunv  PS: I would be very happy if i can write my question in German, to negate communication issues which may happen.Also i am not sure if my question is in the correct Forum. Apologize if its not.

Answer:lenovo flex 15 keyboard and touchpad not working

Hi zunv,
 
you could ask your question in the German forum, select Deutsch in the "support in other languages" menu at the very top of the forum or click the link in my signature.

1 more replies
Relevance 63.14%

I've searched all over from http://www.eightforums.com to lenovo forums. I've called support and they demand a fee to provide me support for my brand new laptop. I'm desperate for a solution because I have exhausted all more likely resources for solutions to my problem. My problem is that the option to burn factory reinstall discs have been removed. In the windows 7 version of this laptop, One Key Recovery provided this option. For win 7 laptops, this allowed people to reinstall the OEM OS on their msata SSD. Now that option is not there. I've burned a system image disc set, I burned a bootable system repair disc. I created a recovery flash drive on a usb stick. Neither of these windows 8 options allowed me to recover to a new drive on the same laptop. I really really hope someone can help me. This is ridiculous.
 

Answer:Lenovo Y580 preinstalled Win8 machine upgrade to SSD

You could try imaging it with Drive Img XML or similar?
 

10 more replies
Relevance 62.73%

I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

More replies
Relevance 62.73%

the lights just randomly turn on (i tried pressing Fn + space and from the lenovo settings) like one day off and then suddenly they turn on. but then when i turn them off again or flip the computer 360 degress they just remain off (can't turn them on)help please

More replies
Relevance 62.73%

HELP. My keyboard and touchpad stopped working. Laptop is brand new. I checked Control Panel > Device Manager and system says both of them are working fine. Drivers are also updated.I`m typing with an external keyboard and mouse. Touchscreen and touch-keyboard work both fine. Is there anything I can check in the OS to verify what is going on? Maybe I turned off something. It's a mistery, laptop is brand new.Thanks in advance!!













Solved!

Go to Solution.

Answer:Lenovo Flex 2 14, Keyboard & Touchpad stopped working

Found the solution (customer support gave it to me):Hold the power button for 10-15 seconds and turn the laptop back on. The keyboard and touchpad worked again.

1 more replies
Relevance 62.73%

Hello, I have been using this laptop for a while with windows 8.1 running and touch screen used to work till today.  I google it and found that i have a missing driver (HID-compliant touch screen)  Device Manager --> Human Interface Devices -->HID-compliant touch screen Does anyone know how to get the driver? ThanksSpoiler (Highlight to read)     

More replies
Relevance 62.73%

Hello, i am using an hdmi to hdmi cable to try to connect to a Benq projector. i use the same cable from my tv box to the projector with no problem but when i use the lenovo flex 5 15 it will not recognize it. I can use an older computer to the benq with the blue PC connector and it works also, am i missing something or is my hdmi not working properly?thanks

More replies
Relevance 62.73%

Just bought a new Lenovo Flex 10 from a retail and it works perfectly except that after an hour of use the touchscreen stops working, the computer still works ok, but only with the mousepad. The notebook came with Windows 8.1, and I haven't installed any program on it. I need an urgent response please, since i've been looking for days in the community and other support pages, and still can't get a satisfactory answer and the period to get the a refund are about to expire. Thanks in advance.

Answer:Lenovo Flex 10 touchscreen stops working after 1 hour of use.

hi riglesias,
 
Welcome to the Lenovo Forums.
 
Once the Touchscreen stops responding, can you check the following:
1. Open System Properties and see if the Touch functionality is still there 
  - Link to picture (Touchscreen feature is not detected)
  - Link to picture (Touchscreen feature is detected)
 
If the Touchscreen feature is detected, proceed to Step 2.
 
2. Press the Windows key? +R, type devmgmt.msc and press Enter. On the Device Manager, navigate to the Human Interface Devices section and uninstall anything that says HID-compliant device (this is the driver that controls the touchscreen). When finished, reboot the system and observe.
 
3. If the Touchscreen is still not working, hold the Shift Key and hit the restart button inside Windows and you should be able to see the image below then try to tap on the screen to test and observe. I
 
If the touch capability is still not functioning, I recommend you contact lenovo for service.
 
  - Link to picture
  - Support phone list
 
 
Regards

1 more replies
Relevance 62.73%

I recently updated to the Windwos 10 Fall Creators update (Build 1709, 16299.125), and as soon as I updated, the graphics driver failed and switched to the Microsoft Basic Display Adapter. I tried updating and rolling back the driver without success. My driver right now is at the latest version (10.18.10.4358). I already tried fixing this issue with Microsoft support but they couldn't find any solutions. Microsoft Support Link: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/intel-hd-graphics-not-working-... 

More replies
Relevance 61.5%

Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something?  So annoying!! 

More replies
Relevance 59.86%

Hi people,

i have the above problem since i upgraded Vista to windows 8. my soundcard seemsto work ok. My webcam is also working. i made sure i chose the right microphone on the control panel etc. so theoretically there is no reason why it shouldnt work.. but its not working.

im guessing it has to do with my laptop being quite old, hence no compatible drivers ? i have a Satellite L350.

what should i do?
simly buy a headset?

best!,
Al

Answer:Satellite L350 - built in microphone is not working after Win8 upgrade

I can understand that you want to use newest OS on this old piece of hardware but it can be problematic to use it if the certain notebook model is not fully supported.

I think you are the first one who has reported about this issue. Unfortunately I cannot help you with this but if possible ask some friend if you can get headset and test audio out and mic ports.
It will be interesting to know if you will be able to use mic on headset.

Please post some feedback.

2 more replies
Relevance 59.86%

Hej Can anyone help me?

I have Toshiba Satellite C855-1HU. I just upgrade to Windows 8 and now i don't have Wireless internet.
I can't see the Wireless icon.
I downloade the widipl-20121025100952.zip it din't Work.

Pleas can enyone help me?

Answer:Satellite C855 - wireless internet is not working after upgrade to Win8

Hi

You notebook was equipped with Realtek Wlan card RTL8723AE
I assume you installed wrong Wlan driver.

Check and try to install the Realtek Wlan driver released for the Win 7 system

1 more replies
Relevance 59.86%

Good day all,as above in subject informed, my bleutooth is not working even after hold Fn+F5 pressed down.Anybody has info about this event?Before running on windows XP prof, now upgraded to Windows 7 prof and no light on for bluetooth, not even after I did the procedure to switch it on.Also installed all drivers for bluetooth, did not help.In device manager under network adapters cannot see bluetooth, only Intel (R) WiFi Link 5100 ANG and Realtek RTL8168C(P)/8111C(P)Family PCI-EGigabit Ethernet NIC(NDIS 6.20)Appriciate any help to turn on my Bluetooth.Thanks in advance

More replies