Computer Support Forum

Any advice to fix dropping bluetooth connection on ideapad flex 14 i3 laptop?

Question: Any advice to fix dropping bluetooth connection on ideapad flex 14 i3 laptop?

Hi everyone, I've been trying to use a Logitech ultrathin touch bluetooth mouse and microsoft sculpt mobile bluetooth keyboard with my ideapad. I'm running Windows 8.1. Both work fine for a while but then it appears they lose the bluetooth connection. This seems to often coincide with access network/internet over WiFi. The only solution is to call up the Bluetooth manage devices setting and let it reconnect. If I leave the manage bluetooth device page open on a second screen it helps, but clearly its not ideal! I was running the Lenovo driver for Bluetooth but I've tried removing it and using the Generic Windows driver to see if that helps. So far though the same happened after a short while. Any ideas? Many thanks and apologies if someone else has answered this query previously. Simon













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Preferred Solution: Any advice to fix dropping bluetooth connection on ideapad flex 14 i3 laptop?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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Answer: Any advice to fix dropping bluetooth connection on ideapad flex 14 i3 laptop?

Install the bluetooth driver that came with the computer. Windows update probably updated the driver automatically. The new drivers are garbage on the Y2P. Once you install that driver, disable any Windows update pertaining to that driver.

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Having a hard time staying connected with my laptop, even if I'm plugged up with ethernet or using wireless, I stay connected for about 10-30minutes and then it just goes to 'limited connection'. Some info of my laptop:- Qualcomm Atheros AR9485WB-EG Wireless Network Adapter- Realtek PCIe FE Family Controller- Windows 8What I have already done to solve issue (and failed):- Turn power management to 'high perfromance'- Gone into device manager and disabled the above components from turning themselves off- Reinstalled drivers for netword adapter- Someone mentioned the bluetooth was a cause, I disabled it on startup.Still having issues, I thought it may be a faulty card but it seems I'm not the only one having this issue but the solutions given to them are not working for me.Thanks,Dave

Answer:Ideapad Z585 - Connection keeps dropping out

This is most likely a internet issue not your laptop. Have you checked to see if any other devices disconnect from your internet?

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Hi guysI'm facing a big ussie during last 10 moths and have no solution for now.Internet Connection Wired (Realtek PCIFe ethernet card) is dropping on random times random days internet connection. I read a lot during this time and its a Lenovo bug. Its dropping for seconds (yellow trinngle no connectivity)  and connection restored from its self.I tired to reset netsh several times, ip4,6, disabling ipv6, disabling in adapter power saving, disabling in adapter properties RSS (receive side scaling) and many others methods but no luck .Current uninstall/install again Lenovo energy management and uninstall new drivers from Realtek. No its nor from router. I have change 7 times the routes (same but brand new).Change UTP (Cat5e) cable 3 times. no luck.On other PC with same router connection works fine.Remove the battery and put it again. no luck the drops continuing.The bios is current (last version)Using Windows 7 Ultimate x64 and norton internet security and no its not from norton. My isp using DHCP so option for Manual IP is out of the question.I tried everything please help me.

Answer:Big Problem Lenovo IdeaPad Z570 Am Wired Internet Connection Dropping (Disconnect)

Nobody? 

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I was having some issues of my flex 15 running slow so I went to the Windows menu and it brought me to a section with lenovo to Refresh my laptop. It said I would not lose anything. I selected it and it went through the motions. Once it fisnhed it rebooted. I lost a lot of stuff including my Quick books for my business and other files it said would not be harmed. Now it won't even boot properly and if it does every icon I click on freezes up the laptop. I called Lenovos customer non support and for a fee of $199 they will help me. My laptop is still within warranty but apparently it doesn't cover their own "Refresh" help service. Is there anything I can do to get my files back and my computer running like it was before they claimed it would help??

Answer:Ideapad Flex Refresh crashed my laptop

I spent three hours on the phone with "specialists" from all over the Globe when they all failed they landed me at the $199 and we'll help you customer service. I told them I wasn't paying them $199 to fix a problem they created.Sorry for the ranting but had I known their "fix" would screw up my laptop and lose my files I would have never done it. So much for having faith utilizing their so called fix

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Attention!Laptop Lenovo IdeaPad Flex 10 is not compatible with Windows 8.1 and Windows 8.1 Update (pre-installed operating system is Windows 8.0) .More specifically, after update for Windows 8.1 all the  drivers (including the latest)  Intel (R) Iris (TM) graphics, Intel (R) Iris (TM) Pro graphics and Intel (R) HD GRAPHICS  installed on this laptop  does not support out of the sleep mode.This has been checked many times by different users laptop Flex 10.Any comments from Lenovo are absent. By Lenovo specifications for this notebook there are no conflicts with Windows 8.1. It is not true!It is unclear why Lenovo has admitted this deficiency.I think Lenovo Flex 10 is a mistake that will cost the company Lenovo.

Answer:Attention! Laptop Lenovo IdeaPad Flex 10 is not compatible with Windows 8.1

Mine came with Windows 8.1

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The battery drains rapidly even when in Sleep mode.  I am seeing battery life of only about 2 hours (very disappointing) of this IdeaPad that I purchased in May.  Even worse is that putting the laptop to sleep does not conserve what charge remains on the battery.  I read another post from 2013 that said to disable fast boot mode in the power options, but I cannot find that setting to change.  Does anyone have suggestions - to increase battery life AND to keep the battery from draining while in Sleep mode? Running W8.1 with balanced power settings. Thanks.

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Hello, My parents have owned a Lenovo laptop for a couple of years now. However, recently this issue showed up and I wondered whether there is a chance there is a solution to this problem which I could try myself, since the laptop its warranty already expired. If I recall correctly, the model of the laptop is the Lenovo IdeaPad Flex 2, running Windows 10. So here is the issue; the laptop has issues turning on. Oddly enough, it is not a very consistent issue. Eventually, the laptop does turn on. The problem is that this sometimes takes hours, other times the laptop appears to be able to boot instantly as it normally would. I have no idea what affects this. When pressing the power button, the keyboard backlight starts flashing. It does this until the laptop completely boots, and as I said, the amount of time this takes varies. I already tried looking for solutions on different forums, but they usually concern the issue where the keyboard backlight flashed and the laptop simply will not boot at all, which is not the case here, as it eventually does but often it takes a while.Other solutions suggested a certain amount of flashes meant a certain issue or failure. Problem here is that the amount of flashes seem to be random, so it is not as if it just keeps looping a certain amount of flashes as it varies. This leaves me puzzled as to what could be the culprit. I am not sure what to do, especially since I have not owned a Windows-based machine in a whi... Read more

Answer:Laptop has issues booting - keyboard flashing (Lenovo IdeaPad Flex 2)

Hi itsasin,
 
Welcome to the Community Forums.
 
Would you have the machine number or MTM to verify the model (you can also get from here)?
 
Isolating the point of failure may be necessary to determine if the delay on start up is a power issue or a boot problem.
Try removing the harddrive so we can test if the machine can power faster.
You can download the hardware manual from the support website for removal guide.
 
Update us how it goes.
 
Regards

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Hi, Is it possible to upgrade the graphics card in lenovo flex 15 laptop? I understand it comes with integrated graphic chipset. Regards,Aravind S

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Hello everyone. Few days ago my laptop has made some update itself. And now I got few problems. First I noticed that my Google Chrome started to NOT respond. Then I couldn't even open any Folder on my PC. I tried to reset it with 10 second pressing on/off button.But nothing has changed. On the second day when I tried to zoom in on my Touch Screen, noticed that it doesn't work. Neither does keyboard on screen working. I have reinstalled my PC. Waited for half a day.... and it showed ALPS Apoint2k isn't working. I have tried everything. Downloading new drivers from manufacturer, scaning Windows and all that. Today I found out that there is no Tablet PC settings on my laptop anymore. When writing in Windows Search TABLET PC SETTINGS, it comes that " Tablet Buttons are not installed on this computer" "For more information,check the documentation that came with your computer or go to the computer manufacturer's website" Can anyone help me,please?((

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I was trying to connect (through HDMI) my Ideapad Flex 15 to Onkyo Receiver to enjoy music on onkyo receiver using Dolby advanced audio. Noticed while playing the music on laptop and onkyo connected using HDMI, music is not passed through dolby.  So wondering if Dolby advanced  audio on laptop supports HDMI output? as it would be great to play movies with dolby on laptop and connect to onkyo receiver for dolby sound effects on external onkyo surround speakers.

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I was trying to connect (through HDMI) my Ideapad Flex 15 to Onkyo Receiver to enjoy music on onkyo receiver using Dolby advanced audio. Noticed while playing the music on laptop and onkyo connected using HDMI, music is not passed through dolby.  So wondering if Dolby advanced  audio on laptop supports HDMI output? as it would be great to play movies with dolby on laptop and connect to onkyo receiver for dolby sound effects on external onkyo surround speakers.

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I need I'm in so much trouble, I have 'bricked my mother's brand new Lenovo IdeaPad Flex 10 laptop (model: 20324) after an unsuccessful BIOS update.I'm hoping to restore the BIOS by unplugging the laptop, inserting USB with BIOS file on it, holding down fn+r and then plugging in laptop and powering on. The USB contains BIOS downloaded from Lenovo https://download.lenovo.com/consumer/mobiles/93cn59ww(v9.9&v3.8).exe I extracted 93cn59ww.fd and used Andy's Phoenix Tool (from mydigitallife website) to find bios filename but Andy's Tool doesn't show what filename I should rename it to on USB.When I power on the laptop all that happens is the white power light comes on. However,If I hold fn+r while turning the laptop on the power light turns red and continues to blink. If I plugin or unplug the power cable the laptop beeps. I'm hopefull I can get this working if I can find out the filename. I've tried naming the file bios.bin, bios.fd, bios.wph, ect but I have had no luck.The original bios was InsydeH20 93cn55ww(v9.5).64bitPlease can anybody help me find the filename I need to rename 93cn59ww.fd to on the USB? I'm in so much trouble!I'm not smart enough to figure this out on my own but I'm hoping somebody else here can help. Many thanks in advance to somebody who knows how to do it.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:Flex 10 - BIOS recovery via USB and fn+r on bricked IdeaPad Flex 10

I've downloaded  https://download.lenovo.com/consumer/mobiles/93cn59ww(v9.9&v3.8).exe and extracted file 93cn59ww.fd from it.I just need to find out what to rename 93cn59ww.fd to on the USB? 

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Hello, I have been having a problem for a few months now with my laptop losing it's internet access.
I use my WiFi to connect my laptop to the internet, While I am browsing it will quite frequently (every half hour sometimes) lose internet connectivity. When this happens I am still connected to my network, and I always have full bars. It happens and I hover my mouse over my networking button on my start bar it says I am connected to my network with full bars, but it says "limited access".

The only way I can seem to fix this is by disconnecting from my network, and then connecting to it again. My wireless router is good, it is a wireless N router and I always get full bars throughout my house with it. I use it to connect my Playstation 3 and my families cellphones and we never have trouble with anything else losing connectivity, this only happens on my laptop.

I have been dealing with this for about 3 months now, and it has finally gotten on my nerve enough for me to make a thread about it. Hopefully somebody here has some ideas as to what may be causing my laptop to do this.

Any help or input is greatly appreciated, thanks a lot!
 

Answer:My laptop keeps dropping my connection?

Make sure you have the latest wireless driver (from the laptop manufacturer's web site if the adapter is integrated). If you already have that driver reinstall it anyhow in case the installed instance is corrupted.

Do you get the same problem with an ethernet connection?
 

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Hello Guys/Girls

I've been all over the internet, looking for ways to fix my laptop connection - with no success so far.

I'm simply trying to connect my laptop to my router (they connect perfectly fine and the signal strength is excellent) the only problem I'm having is that the connection is dropping every few minutes, leaving my web browser to continuously load. I've tried connecting other laptops and they work flawlessly, without any issues so I'm really stumped why my brand new, ?1600 laptop is giving me so many issues!

System:
ASUS G74S Series

Network Adapter:
Atheros AR9002WB-1NG Wireless Network Adapter


I've looked at my connection status in Network & Sharing and I noticed that no matter where my laptop is place, it will always remain at 65mbps



I've also copied some information from command prompt but I don't have a clue what any of it means. I just thought it would help you guys.


Code:
C:\Users\Jordan>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jordan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Ph... Read more

Answer:My laptop's wireless connection keeps dropping

Hello Duck, welcome to Sevenforums.

You might try this tutorial out and see if it fixes your problem: Internet Troubleshooting Guide

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Hi,
My laptop is connected to the Internet via a BT home hub wireless router, along with 3 other computers in the property.
It was working fine and to a good speed but suddenly dropped out and now only works very slowly and intermittently (if at all). I am still showing as connected with excellent signal strength and have not installed/changed anything on my laptop in the time between it working and not. My phone is still picking up the connection in the same location as my laptop.. (as are all other computers on the network)
Any help would be greatly appreciated!

Laptop is a Sony Vaio PCG-7134M running Vista 07.
 

Answer:Laptop dropping Internet connection

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Hello,

I have a laptop I use to connect wirelessly to my AT&T DSL modem. I've never had a problem in the past year until recently. Beginning last week, the first time I connect to the web after booting up the system my DSL signal drops. It automatically re-connects after a few seconds. Usually this repeats 3 times or so before it works correctly. I have to close my internet session and re-open it. I have no idea why this is happening. This does not happen when I connect via ethernet cable.

I have not made any changes to my system whatsoever. I've downloaded two programs a day or two prior to this problem - flashget and protowall. I installed protowall then deleted it due to it's limited vista capabilities. Flashget is installed.
If anyone knows what I can do to rectify this situation I would be very grateful.

Many thanks.
 

Answer:Laptop dropping wireless DSL connection.

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At work I am on a network and each day when I get in I plug my laptop in for the day. For some time now, whenever I use the network for any reason, my laptop drops its connection without warning. I do get a warning after this has happened and I simply click the icom on the taskbar and re-establish the link to the server. However, this is becoming more frequent and getting a bit annoying; also, when it has synchronised it closes down the folder I was looking at and I have to start again. Our technician and I are a bit stumped. Our server runs Windows 2000 and my laptop runs Windows XP. Any ideas?

Answer:My laptop keeps dropping its network connection.

Can you give the exact error message that you get, this may help to track the problem down.Firstly though, check for viruses then, check all TCP/IP settings and the DNS settings, make sure the Domain/Workgroup name is correct. I suspect that it could be the DNS.

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So I have three computers in my house:

1. Main desktop computer
2. Laptop
3. Laptop

Laptop 3's connection to the wifi in my house keeps disconnecting and then reconnecting randomly throughout the day. Laptop 2 is fine and never loses connection. The main desktop is connected through ethernet so no problems there. Any ideas as to why Laptop 3 keeps disconnecting when Laptop 2 doesn't and they are in the same room exactly the same distance from the wifi source?
 

Answer:Laptop wireless connection keeps dropping

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Here's my problem:

If i run an open wireless network without encryption, the laptop is always picks up the connection. However when I got to WPA encryption, the laptop works fine until I leave it in standby or shut it down. In order to connect it after leaving in on standby or a shutdown I need to reset my Linksys router.

I have another laptop that never seems to drop the wireless connection, so I don't think it's a router issue, but something on the other laptop.

Any ideas?

The laptop in question is an HP Pavillion DV5, with an Intel Wireless card WIFI 5100
 

Answer:Laptop dropping wireless connection

Go to the HP Support site and enter your information (or have them detect it).

Then download and install the latest drivers for your wireless card.
 

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Hi ya sorry me again :0)Just bought my New Acer Aspire 1692 wlmi and have it on a wirless router a LINKSYS the silver one lol... Although its working fine on my main comp it keeps dropping the internet connection on my laptop even tho its showing it as excellent strength if you know what imean een if i put the laptop across from the router like 3 foot away it still keeps dropping connection and its driving me nuts..My friend has a acer travel mate and he has a seperate card plugged into his as his wirelss card broke within his machine it never drops connection on that.Should i be worried about this is it normal to keep dropping connection although the signal is excellent all the time?

Answer:New Wireless Laptop Keeps Dropping Connection?

It's not normal.First of all, try two things:If there are other newtorks in the vicinity, change the channel of yours and make certain that the SSID is being broadcast.Fine-tune the position of your router to find out if nearby electrical or radio activity is interrupting the signal at periods.

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This is my first time posting in this section so I don't know what exactly you guys need information wise.

I am running Windows 7. I have AVG in terms of virus protector. Windows Firewall turned off. The router is NetGear and is about 20 feet away or about in the other room.

But the problem is isolated to the laptop because I run my phone on WiFi and I checked when the connection drops from the laptop, it still works on my phone. So something is wrong on the laptop.

The connection drops and comes back quite often. It does this all throughout the day. When it drops, I periodically check if the actual connection dropped on the router but it does not.

Just let me know what technical information or logs you guys will need to see what the problem is.

Thanks.
 

Answer:Internet Connection Keeps Dropping on Laptop

Hi

Sometimes windows network adapter are set to go in standby mode when not in use and i'm just wondering if that is the case. Try going to your device manager, right click your wireless adapter and go to properties. In there uncheck if the box is checked where it says "Let windows turn off the adapter to save power". Also, try to update your wireless adapter drivers.

A little bit more information about your windows and laptop itself will be helpful.

Thanks

Vaneet
 

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Basically I bought a new ultrabook and it has a Atheros AR5BWB222 Wireless network adapter that is supposed to support b/g/n (I dunno what the difference is). And as soon as i walk into the kitchen it drops 3 bars and eventually anywhere else in the house drops completely sometimes its good and sometimes its not. My other dell laptop with an IntelR Get's the internet 100% 5 bars around the house. So I have come to the conclusion the wireless card SUCKS!!

The Question: Is it possible to change channels or wireless settings in my cisco modem (Shaw broadband 50 no external router) to make it so the connection to this ultrabook is more efficient?

p.s. I have tried changing channels in modem (nothing). Bridgeing the modem to another router ( caused mega problems) and I dont know what else to do. I even went into the device manager and all that it says is 802.11b Preamble? and Ad Hoc11n With is dissabled. (Enabling not sure if does anything) I tried and same thing. Firmware in both ultrabook and cisco are up to date. I dunno what to do :/ HALP!!

And I realize people have had LOTS of connection problems with this cisco so dont tell me a b.s. answer like get a new latop or call support they dont know $#!%
 

Answer:*** Dropping connection on laptop 5ft away with Shaw

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I've had an HP Laptop Pavilion g6 for around a year, operating on Windows 8.1 I'm repreatedly (and increasingly) losing wifi connection to router - all other devices using the same wifi connection (desktop pc, nexus phone, samsung phone) all retain connection and internet access but the Pavilion keeps dropping off. Other related posts on this forum have suggested the issue may be an outdated driver - how do I check that?













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Answer:HP Laptop Pavilion g6 - wifi connection dropping out

Hello again Pragmata, It is good to hear from you again! Since the issue continues after you power down the notebook, I also recommend following the steps below to correct this issue: 1. Open DEVICE MANAGER  2. Open up NETWORK ADAPTERS  3. Right click on the WiFi Adapter for the pc and left click on PROPERTIES  4. Click on POWER MANAGEMENT at the top.  5. Remove the check mark beside : ALLOW THE COMPUTER TO TURN OFF THIS DEVICE TO SAVE POWER  6. Click OK  7. Close DEVICE MANAGER and test.     NOTE:  It may also be checked under the FAMILY CONTROLLER (eg. Realtek PCIe GBE Family Controller which would be listed under the WiFi Card). If so, you could remove the check mark beside ALLOW THE COMPUTER TO TURN OFF THIS DEVICE TO SAVE POWER. Please re-post with the results of your troubleshooting, and I look forward to your reply!Regards

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So regardless if I use wireless, usb, or ethernet, anytime I start doing more demanding things on the internet, it dumps my connection (such as playing my priest on wow) if I do less demanding things such as myspace or play my low lvl thief, it wont dump nearly as frequently. It allso apears I have a lower signal quality or a harder time maintaining the wireless signal since.

Anyone got any sudgestions short of new laptop? everything else seems to be running fine.
 

Answer:Ever since dropping the laptop it dumps the internet connection

longuriel said:

So regardless if I use wireless, usb, or ethernet, anytime I start doing more demanding things on the internet, it dumps my connection (such as playing my priest on wow) if I do less demanding things such as myspace or play my low lvl thief, it wont dump nearly as frequently. It allso apears I have a lower signal quality or a harder time maintaining the wireless signal since.

Anyone got any sudgestions short of new laptop? everything else seems to be running fine.Click to expand...

bump
 

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My son was recently given a three year old laotop computer. It was originally connected to a DSL connection and I use a Cable connection. It has a built in wireless 802.11g card and a 10/100 interface. I configured it to connect wirelessly to my wireless router. The connection is established and DHCP assigns it a network address. Every 20-30 seconds it drops the connection and imediately reacqires a new connection. I disabled the wireless card and enabled the 10/100 LAN connection. Same thing. The router makes the connection, asigns a valid IP address, drops it, and imediately reastablishes the connection. The TCP/IP stack looks good. The link speed is right. Could it be conflict with some pre existing software? Maybe the old DSL software ot some instant messaging program. I loaded new antivirus software and ran a complete sucessful scan. Any thoughts what it could be?
 

Answer:Laptop Network Connection Dropping and Reconnecting

"Drops the connection" means what?

Do you use any software firewalls? VPN software? Packet sniffers?

Try updating the router firmware..

What is the DHCP lease time on the router?
 

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I have two laptops here at home that I run through a wireless router for my internet. My laptop is a Toshiba Satellite series laptop running Windows Vista and is giving me absolutely no problems whatsoever. My wife's on the other hand is losing connection from the internet about every hour or so. It's not happening at any certain interval but sporadic. When this happens she has to use the Repair my Connection option several times to get the internet back working again. Her laptop is a Sony Vaio running Windows Vista 64 bit.

I wondered to start with if the 64 bit was the problem. I've updated my routers internal software. It's a Netgear wireless router. Anything else I need to add? Help?

-Frank
 

Answer:Laptop dropping wifi connection at home - Help!

Check Sony's site for any update wireless drivers for her laptop.
 

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I bought my son this B50 laptop last summer. Over the past couple of months, the wireless adapter just randomly drops the wireless network connection. Connecting the wired NIC works, but limits mobility.I uninstalled the default Windows drivers, and downloaded the latest drivers from Qualcomm. That seemed to work for an afternoon, but now we are back to the same issues.I have run a diagnostic scan on the Wireless adapter, copied / pasted the log from the scan below. I see a Warning, but no details. Plz advise. Any assistance would be Greatly appreciated!!WarningTuesday, May 5, 2015 6:15:50 PMLenovo Solution Center Log FileResult code: WWF00F000-HK0Z0HWirelessDisplay name Qualcomm Atheros AR956x Wireless Network AdapterMAC Address 18:CF:5E:17:0B:99Manufacturer Qualcomm Atheros Communications Inc.Name {017AE5FE-D5F8-48BB-A5F9-86DF221B5EE7}Product name Qualcomm Atheros AR956x Wireless Network AdapterDiagnosticsRadio enabled test PassedNetwork scan test PassedSignal strength test PassedLocal connection test Warning

Answer:Wireless adapter keeps dropping connection on B50 laptop.

hi no1ncf
 
Welcome to the Forums.
 
Are you using a B50-70 laptop?
 
Also just to check, are yfar away from the router / access point when the Wi-Fi signal drops? If yes,  are you able to regain connection when you go near the router (i.e., within 10ft,)? Also does this happens only when you're running on battery or even when it's plugged-in ?
 
As for the Local Connection Test - Warning error on the Lenovo Solutions Center, this article states that:
 
These warnings appear due to the state of the network your PC is connected to and not the state of the wireless LAN hardware in the PC.  For example, the user may not be connected to a wireless LAN network or the wireless LAN network may not have access to the internet.
 
These warning messages do not indicate a hardware issue.  No hardware should be replaced as a result of these warnings.
 
Other things that you can try:
1. Set the power plan to High Performance and disable the power saving feature of the Wi-Fi adapter by unchecking Allow the computer to turn off this device to save power.
   - Sample image
 
2. Follow this guide on how to disable automatic driver installation and try to install the Atheros Driver v10.0.0.263 and observe.
 
 
Regards

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I am sorry if this is the wrong forum, but I am stumped at the moment. I am running a Toshiba Satellite Pro with an internet connection from Virgin which runs straight into my apple Time machine/airport base station. The Toshiba is new and was bought after I bought a Compaq and had the same problem that my Toshiba is now having..
The Toshiba only exhibited these problems after I allowed a microsoft update... I have since uninstalled the update but the compouter is still doing it.

Basically I turn on and am able to connect up.. go onto msn.. onto internet explorer.. then both stop working. msn says i am signed out. Internet explorer wont surf. If i go to the network icon in the bottom right it is still connected.. If I click it and bring up the control panel it says I am still on line and everything is ok.. Only if I disconnect and then reconnect will internet explorer and msn start working again. This happens about every 2 mins or so.. fine for a min or two then nothing. I have mucked about with different security settings on the mac network but that doesnt do anything. The updates installed were Realtek Network-PCIe FE Family COntroller
Samsung Printers
Atheros Communications Inc.-Network- Atherops AR5007EG Wireless Network Adapter
Synaptics-Input- Synaptics PS/2 Port TouchPad
Update to .NET Framework 3.5 Service Pack1 for the .NET Framework assistant 1.0 X86(KB963707)
INternet Explorer 8 for Vista

Any ideas guys? and please.. my level of computer knowledge is basic.. I am... Read more

Answer:Toshiba laptop with Vista dropping connection

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Im having the same issues and I've tried everything you said and its still disconnecting i have an hp 15-p030nr... What should i do??? Please help

Answer:Re: HP Laptop Pavilion g6 - wifi connection dropping out

 

@lindsey247

Thank you for joining HP Forums. 
I'll be glad to help you

As I understand the WiFi keeps disconnecting or dropping on its own,

Don't worry as I have a few steps to resolve your concern,

 

Here's a guided troubleshooter that will help fix this issue: Click here

 

To use the automatic troubleshooter, follow these steps:
If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane.
If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps.
If your computer does not have a wireless key or the wireless activity lights remains off or orange, then continue using these steps.
Click Start, type troubleshooting into the Search field.
Select troubleshooting from the search results.
Click Network and Internet.
Click Internet Connections
For more steps: Click here

 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that?ll help us and others see that we?ve got the answers!
Good Luck.

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Relevance 62.32%

So its been 3 days now where my laptop internet connection just drops randomly. its drop for about 10-30 sec.
All other devices in the house work fine, so i know for sure it is ny laptop. Iv also tested this a wired connection with the same results. So both wired and wireless connection result in constant internet drop.
 

Answer:Laptop Internet connection constanly Dropping

please try
------------------------------------------------------------------------

TCP/IP stack repair options for use with Vista, Windows 7, Windows 8 and Windows 10

For Windows Vista through to Windows 10
Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box
(A new dialogue box - black with white font, will appear on the screen )​
For Windows 8 & 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt (Admin) from the list.​
In the command prompt window that opens, type the following commands:

Note: Type only the text in bold and red for the following commands.
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog and press enter

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log and press enter

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and press enter
​ReStart (reboot) the machine.

If you receive the message
The requested operation requires elevation.
Then please open the command prompt as administrator - as requested above
Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box
(A new dialogue box - black with white font, will appear on screen )​Please note and post back - if you receive the following message :-
A... Read more

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Relevance 62.32%

Every few minutes, my laptop looses connectivity with my router which requires me to reconnect manually.  Other devices behave normally.Sometime, when I run the trouble-shoot function, this resets the adaptor, which will often resolve the issue for a temporary period of time. Lastly, despite attempting to make adjustments to the power settings, the laptop will go to sleep after just a couple of minutes.  This is even with the settings set to "Never".  Don't know if this is connected to the general issues regarding wifi connection. Appreciate some help.

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Relevance 61.5%

I seem to be having issues with my laptop. It has recently started running reallyreally slowly, take ages to boot into windows. Once in windows it takes a good few minutes to allow me to use the start menu or click on my desktop icons. Also, when I am using the internet I keep getting errors saying that the server could not be found or 404 errors. When this happens I have to right click on mywireless network and click repair then it usually starts working again. I know this is not an issue with my actual internet connection as my girlfriends laptop does not do this at all. I have followed the five steps program and here are my los. Thankyou in advance for any time you spend helping me.

Deckard's System Scanner v20071014.68
Run by Jonathan on 2008-08-02 23:53:46
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
57: 2008-08-02 22:54:14 UTC - RP57 - Deckard's System Scanner Restore Point
56: 2008-08-02 22:44:10 UTC - RP56 - Software Distribution Service 3.0
55: 2008-08-02 22:05:38 UTC - RP55 - Software Distribution Service 3.0
54: 2008-08-02 20:40:28 UTC - RP54 - Software Distribution Service 3.0
53: 2008-08-01 16:39:51 UTC - RP53 - System Checkpoint


-- First Restore Point --
1: 2008-07-08 0032 UTC - RP1 - System Checkpoi... Read more

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I purchased this laptop in January of this year, and have been having problems off and on since the beginning. I have been in contact with Asus, and we brought it into Best Buy a couple of times, but since the problem is intermittent, they were unable to see it in action. They suggested that I use the laptop on another network before bringing it in again, to see if it works then, but I have not been able to spend enough time on another network yet to really tell. Also, other laptops in the house function just fine on our network, so I doubt the problem lies in our network.
 
Details:
-the main problem is that I suddenly lose internet browsing capabilities (and/or it gets extremely slow), though my computer status says it is still connected to our router. This can happen as little as a couple times a week, or as much as every few minutes for days on end. It is currently happening every few minutes, as I disconnect and reconnect every time I lose internet, and it will work again for a few minutes
-our wireless router is an Asus, purchased late last year, and is pretty top of the line
-our modem speeds have been tested, and there is no problem there
-I have edited all the power-saving settings, to make sure the wireless adapter is running at maximum performance all the time
-occasionally the computer itself will get quite slow as well, when opening programs and windows, etc
-I have done scans for viruses and spyware
-I have run all computer updates, and driver updates
-I ha... Read more

Answer:Windows 8 Asus laptop dropping internet connection

Did you try to update the BIOS to the latest version?

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Relevance 61.5%

I "dock" my laptop by using it like a desktop PC - it's connected to an external monitor, keyboard and mouse, and is connected to the router by a good old-fashioned network cable so that I get the best possible speed out of my internet connection.

I sometimes un-dock it to use it elsewhere in the house, or to take it with me to give presentations to clients, etc.

I therefore need both the wireless adapter and the wired LAN adapter enabled and ready to connect. I have placed the wired LAN adapter above the wireless adapter in the list, so that it tries to connect via the wire first, then wirelessly if it can't find a wire (i.e. when I've un-docked it).

"That seems simple enough!" I hear you say. And, yes, you would have thought so ...

... BUT ...

It ain't that simple, folks!

The laptop seems absolutely obsessed with establishing a wireless connection, even when a wired connection has been established. It willfully drops the wired connection perhaps 4 or 5 times per day, and establishes a wireless connection instead. I then have to manually disconnect the wireless connection and it then reverts to the wired connection. The wireless connection is crap because the laptop is in my home office in the garden, which is about 40m away from the router.

I imagined this could have been due to a fault in the wired connection, because I made it myself with a 50m (approx) run of Cat6 armoured and shielded external network cable, run through an access conduit,... Read more

Answer:Laptop keeps dropping wired connection in favour of wireless.

  
Quote: Originally Posted by XmisterIS


I "dock" my laptop by using it like a desktop PC - it's connected to an external monitor, keyboard and mouse, and is connected to the router by a good old-fashioned network cable so that I get the best possible speed out of my internet connection.

I sometimes un-dock it to use it elsewhere in the house, or to take it with me to give presentations to clients, etc.

I therefore need both the wireless adapter and the wired LAN adapter enabled and ready to connect. I have placed the wired LAN adapter above the wireless adapter in the list, so that it tries to connect via the wire first, then wirelessly if it can't find a wire (i.e. when I've un-docked it).

"That seems simple enough!" I hear you say. And, yes, you would have thought so ...

... BUT ...

It ain't that simple, folks!

The laptop seems absolutely obsessed with establishing a wireless connection, even when a wired connection has been established. It willfully drops the wired connection perhaps 4 or 5 times per day, and establishes a wireless connection instead. I then have to manually disconnect the wireless connection and it then reverts to the wired connection. The wireless connection is crap because the laptop is in my home office in the garden, which is about 40m away from the router.

I imagined this could have been due to a fault in the wired connection, because I made it myself with a 50m (approx) run of Cat6... Read more

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Relevance 59.86%

  Hello Everyone,  The only Lenovo Ideapad to have both the wifi a/b/g/n + bluetooth built-in & the Nvidia 8600M GT graphics card is the Ideapad Y510-D2 available at www.jr.com To turn on the bluetooth, u need to click the fn+f5 key and a windows will popup, there u will see options to turn on/off the wifi and the bluetooth. thankskhinan 

Answer:Bluetooth Issue solved for the Ideapad Y510-D2 laptop

Hi,could you tell me what the bluetooth's part number is? I have a Y510 but without bluetooth and would love to add that card to my system so it is built in. Of course I could buy a USB dongle, but i'd rather have it built in. If it is not too much trouble I would really appreciate it if you could find out the device information like the part number or whatever would make it easier for a person to purchase it. I think t is a broadcom card but only you can tell me for sure.Thanks

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I have had the computer for 4 months.
I have never tried to use its bluetooth before but I have no option for bluetooth in my settings.
According to the manual for it I am supposed to have bluetooth.
I really would like to use my bluetooth.
 
 
Mod's Edit: Edited model in Subject line for better visibility.

Answer:IdeaPad 100-14IBY - Laptop Bluetooth does not work/exist

Dear spinkled,
 
Welcome in lenovo community,
 
Could you please send us the laptop serial number in a Private Message, so that we can check the laptop specifications.
 
Regards,
Joseph

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Relevance 59.86%

Greetings,As stated in the subject, I have a Ideapad Y530 Laptop running 64-bit Vista.  I am having trouble with my bluetooth and after scouring the internet for two hours I decided to post here.I have had the laptop for a few months now and the bluetooth has worked great.  I have both a bluetooh mouse and bluetooth headphones (separate vendors).  About a week ago, neither device can be detected by the laptop.  Also, I tested each device using a bluetooth USB adapter and each of them work.  Therefore, it must be something wrong with the built-in bluetooth in the laptop. Here are some of my problems.  When I open Blutooth Devices, click add new device, enable either device (separately) to pair with computer and nothing happens.  In the process of troubleshooting I removed both devices which is why I am trying to pair them again.  Also, when I go to "Bluetooth Settings" and try to "Allow Bluetooth devices to find this computer" I get a Bletooth Service Error message that says: "An error occurred while Windows was saving your settings.  The Bluetooth device might be unplugged. The following settings were not saved: Discoverability settingsConnection settings" I tried to fix this, from another post, by going to Control Panel > Admin Tools > Services > Bluetooth SUpport Service > Properties > Log On and changed the "Log on as:" to "Local System account" which did not help anything. Without mu... Read more

Answer:Ideapad Y530 Laptop Vista 64-bit Bluetooth error

I have a Y530 laptop and I think I had the same exact problem and I FINALLY fixed it last night.  Here's what I did: -went to D:\Vista64\14.Energy Management , double clicked setup and it asked me if I wanted to repair and I said yes.  It repaired successfully; I made sure the Lenovo Energy Management was selected as a startup item(I read other blogs that said this tied to the Fn+F5 key, so I did it) -then, go to D:\Vista64\15.Hotkey , double click setup and it will ask if you want to completely remove/uninstall & all apps, I said yes(don't worry, these setup files will remain in the D: drive, at least they did for me-you may want to copy to a removable usb drive just in case...). it successfully uninstalled and I may have had to reboot(if it doesn't prompt you to do this, go to next step) -then, go back to D:\Vista64\15.Hotkey, double click setup & install.  I may have had to reboot, but i'm not sure-do what it tells you to. -after restart, I pressed Fn+F5 and the Lenovo wireless device settings screen popped up(it previously did not pop up for whatever reason, the uninstall/reinstall of hotkey seemed to fix this "issue"..very strange since the other Fn+F combo's worked fine..), which showed that the wireless was enabled, but the bluetooth was disabled(extremely confusing as the device manager did not show I even had a bluetooth driver & I was having the same problems saving the connection/discoverability settings... Read more

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Hi there and thank you for your help & advice. Lenovo ideapad 100Windows 10 Version 1703 Build 15063.632Bluetooth Driver: 1.4.887.3011 I have this LT since beginning of this year. In March I paired a BT speaker with it which I used with iTunes. It worked perfectly well untill about 2 weeks ago. When I hit the play button to start playing a song, it will not play at all. It also does not show that the time is ticking off. Nothing happens. Then I almost have to restart my LT for everything to work again. This must have happened after a Windows update or something.I have since done about 5 recoveries with "one key recovery" in the hope of getting it working again. I have done this again today. Still nothing. I tested the speaker on my wife's HP LT and it worked perfectly first time. It picked it up immediately, paired and it worked straight away.I batteled to delete the device and took this screen shot where it shows that there is a problem with the driver. Shot attached.I will really appreciate any help and suggestions I can get. Please help me getting the speaker to work again. Thank you so long.Deon 


























bluetooth-driver-error.JPG ?15 KB

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I have recently bought a bluetooth headset, a Jabra BT 250v, for both my mobile phone and my laptop, an Acer Ferrari. It connected fine to my phone but not to the laptop. The signal for it was found by the laptop but when i try to use it as a microphone or headset the sound just comes out the laptop speakers. Anyone got any ideas?

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I`ve tried all ways to connect my Sony Erickson P610 to my Advent laptop with no success.

I have an identical phone to when I was able to connect b4 I lost it.
I would have expected to be able to connect with no hassle but to no avail.
The laptop recognises my phone and vice versa.
The message when trying to connect says "there was a hardware failure in the modem or other device".and......."Could not detect modem,it may not be in use,turned off,or not installed properly"

I`ve tested the modem and it`s working properly so I wonder if anyone can help.
God bless for now,
Wineprovider
 

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Dear All,I have an Acer laptop which is wireless and bluetooth enabled and I have a HP 3 in 1 printer which I was wondering if it would it be possible to plug a wireless bluetooth dongle into the printer to connect to the laptop to print. if so what kind of dongle - just any?I asked in PC world this afternoon and they werent sure and said I should buy the adaptor and try it.I would be grateful if anyone could advise as I wasnt too keen on PC World's advice.Many thanksChris

Answer:Bluetooth connection - laptop to printer

dont know if dongle but heres a adapterclick here

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I set up my first Bluetooth hi-fi on Tuesday and was able to watch DVDs on the laptop and channel the sound through the hi-fi speakers. Some updates to the laptop downloaded yesterday and I can no longer connect via Bluetooth. Both Microsoft and Acer want to charge large amounts of money for a fix and I can't afford it; any suggestions?

Answer:Lost bluetooth connection between laptop and hi-fi

Make and model, version of windows?
check in device manager that there is nno exclamation marks against the Bluetooth driver.

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Relevance 56.17%

Hi Friends,I am using Nokia 6275 and trying to connect My Lenovo LAPTOP E7761-4EQ-Y500 via Bluetooth. My LAPTOP is able to search this mobile and also added it but after sometime My mobile is showing that My PC got disconnected. Though My Laptop is showing that Mobile is still connected, I am not able to transfer file from My LAPTOP to Mobile. Bluetooth in my mobile is working fine as I checked with other bluetooth compatible divices.I am trying to connect using some passcode, but still same problem is there.I thought there might be some problems in bluetooth driver update,so uninstalled the bluetooth driver and trying to install a new driver which I downloaded from lenovo website. But that also I m not able to re-install as it was trying to copy the setup files in some Temp folder and was not able to execute from there?Also,the bluetooth icon is still showing in my startup programs, so does it mean that un-installation was incomplete or improper?Can someone help me on this?--regardsRajesh

Answer:Bluetooth connection in Y500 LAPTOP

Same problem with my mobile devices gs3 and note 10.1 and i don't know can i do to resolve this issue...any clue?

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i would like to transfer files to and from my laptop and my cell phone,

i have an acer laptop which has bluetooth enabled but when i click on the bluetooth icon in 'my computer' i get an error message saying that 'the bluetooth device is not found' despite the phones bluetooth being on.

i know the phones bluetooth works because i have sent and received files from a friends fone without any problems....

why doesnt the laptop recognise the device?
 

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Hi, I recently purchased an LG VU and am having some difficulties setting up bluetooth.

I have a Gateway 6860FX notebook with bluetooth and a LG VU. I want to network them so I can share pictures primarily.

Any help would be appreciated.

BTW I am running windows vista home premium.

Thanks!


 

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I've recently bought a Bluetooth USB Dongle for my Dell Inspiron 1764 laptop so my wireless headphone could connect to it. The dongle connected and installed fine but when I pressed "Add a device", it saw it as a keyboard and when it tried to install the driver for it, it gave me a "No driver found" for Bluetooth Peripheral Device. It is a Ciberspeed Sports Bluetooth Headphone and it has worked for my iPod so I'm not sure if that's the issue. I appreciate any help.

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I've recently bought a Bluetooth USB Dongle for my Dell Inspiron 1764 laptop so my wireless headphone could connect to it. The dongle connected and installed fine but when I pressed "Add a device", it saw it as a keyboard and when it tried to install the driver for it, it gave me a "No driver found" for Bluetooth Peripheral Device. It is a Ciberspeed Sports Bluetooth Headphone and it has worked for my iPod so I'm not sure if that's the issue. I appreciate any help.

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Hi,My G560 adds devices succesfully but cannot connect to any including Usb optical mouse. It was only able to connect to my Samsung Note5.Checks on windows confirm I ve got the latest Drivers installed and Devices are working well.What could be the issue. I am going nuts.I need solution asap before I loose it.

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We are getting a lap top as a second computer and will be using a wirless router to get connected to the net. Other than a decent antivirus what will I need to consider for security with this wirless connection. I'm a babe in the woods on this one. Never had wirless but have heard some real nasty stories about people driving by and hacking into your system. Can't afford the expensive stuff so looking for some free stuff that will accomplish a decent security level for our upcoming wirless connection...Thanks in advance...Bill
 

Answer:advice 4 new laptop and wirless connection

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I'm not sure this is the right place to post this but I'm just going to guess that it is.

I recently upgraded my desktop from 7 to 10. I used to connect my laptop (already using 10) to my desktop via Bluetooth and it allowed me to select the desktop pc's speakers as audio output, effectively mixing both computers' audio through my headphones attached to the desktop. This is no longer something my computers seem to do; literally all that has changed is that I upgraded the desktop OS and I would have assumed this is something windows10 can do but the Bluetooth menu is almost comically unhelpful.
It used to be relatively easy to do this in 7 but I am at a loss as to how to do this in 10. Is this functionality somehow not a part of Win10?

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I'm not sure this is the right place to post this but I'm just going to guess that it is.

I recently upgraded my desktop from 7 to 10. I used to connect my laptop (already using 10) to my desktop via Bluetooth and it allowed me to select the desktop pc's speakers as audio output, effectively mixing both computers' audio through my headphones attached to the desktop. This is no longer something my computers seem to do; literally all that has changed is that I upgraded the desktop OS and I would have assumed this is something windows10 can do but the Bluetooth menu is almost comically unhelpful.
It used to be relatively easy to do this in 7 but I am at a loss as to how to do this in 10. Is this functionality somehow not a part of Win10?

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Newbie!
I am re-opening the thread on Bluetooth Mouse loss when coming out of power save as I cannot find any solution to this, or mention of the situation I have!
I have a Toshiba Sat Pro running Vista Home Premium 32bit with Toshiba Bluetooth Stack, Logitech 5000 mouse & keyboard.
This problem has only recently started & must be the result of a MS security download!
When I come out of power save I noticed that my Bluetooth icon was static, when I checked the Bluetooth settings I found it was showing Bluetooth as enabled, I then set it to disable & then re-enabled straight away and got my connection back, (this also affects the keyboard!)
Maybe this info will generate an idea regarding the problem.

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HiI have had my ideapad for 2 years now, for this time i managed to find that the laptop freezes when the internet connection is through the wi - fi card. It just freezed randomly whenever there is some internet trafic. This freezing continuos for 1-2 seconds and it is very annoying. So anyone know something or have the same problem and found some solution please respond   

Answer:Lenovo IdeaPad y560p freezes when the laptop is on wi-fi connection

I forgot to say that there is no freezing when the machine is connected with cable and works on it's network cable adapter.

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Question: IdeaPad Flex 15D

I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

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Question: IdeaPad Flex 15D

I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

Answer:IdeaPad Flex 15D

SmileSmoke wrote:
I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

Hi SmileSmoke,
 
Have you contacted Lenovo Support and spoken to them about your situation? Did you contact them when the unit was returned to you to log the fault?
 
If you did for the second question then they should be able to help you and repair under warranty as it would be a failed repair.
 
Hope this help you and let us know how you get on=====================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Question: IdeaPad Flex 5

My first post here and not sure if I?m in the right section.  I ordered yesterday from MS Store an IdeaPad Flex 5 (80XB0006US) and searching the web for a users guide / maintenance manual to read while I?m waiting for the unit to arrive, I only find ones dated back to 2015. Is there a place I can download a more recent one?

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Question: Ideapad flex 15

Just received my new Ideapad Flex 15 and I can't say that I'm that impressed. Firstly, it's taken me ages to upgrade from the installed Windows 8 to Windows 8.1, then the laptop started to develop problems and continually re-boots with some sort of error, and now it takes over 2mins to restart!!! In addition, when it restarts the monitor goes blank for about a minute. Can't say I'm very happy with this "investment". As a former IBM employee I expected much better.As the PC came with little or no documentation, does anyone know where can get support for this machine? Any help gratefully received. Regards

Answer:Ideapad flex 15

1. The upgrade from Windows 8 to Window 8.1 This issue is mainly down to the Microsoft servers, the estimated wait is predicted from 15mins to 45mins depending on your Internet speed, their server load and how fast the laptop specification is once the download is completed to initiate the "install" section. 2. Continually Reboots with some sort of error Mainly error codes indicate which piece of software as gone wrong, if your able to acquire the codes it would help isolate the fault and try give the board the means in which to help you rectify the issue. I say software because I would assume before 8.1 installed the continual reboot were not present. This being the only change and you have not installed any third party software after this then we can attribute 8.1 being the cause and that some part of the software you are running requires some updates. With your issue being around graphic interface I would hazard a guess and say you need to update your graphic drivers. When the laptop fires up press F8 and enter the pc in safe modefind out which graphics card is installed on your system - http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037707- http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS039244 Hope this gives you something to look into 

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Hey guys, not sure where to put this as I didn't see a place for the Flex 15 series. Anyways, for some reason the CPU seems to be stuck at .12 Ghz, this has the effect of making the computer extremely slow obviously. The HDD shows no SMART errors, and their is a noticable delay in the bios loading and when using the BIOS which has led me to believe that this is not a software problem.  I have been trying to download a program that will show CPU temps and fan speeds to see if the CPU is throttling itself for some reason but have been unsuccessful due to how slow the processor is running. I can hear the CPU fan running, which leads to the possibility that the heatsink has become unseated from the CPU and the CPU is now throttling down to avoid heat damage. Anyone encountered this problem before? I would like to avoid taking the laptop apart as it was only purchased new online in May.

Answer:CPU at .12 ghz Ideapad flex 15

Does the base of the machine get really hot after a while?

2 more replies
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Question: IdeaPad Flex 5

My first post here and not sure if I?m in the right section.  I ordered yesterday from MS Store an IdeaPad Flex 5 (80XB0006US) and searching the web for a users guide / maintenance manual to read while I?m waiting for the unit to arrive, I only find ones dated back to 2015. Is there a place I can download a more recent one?













Solved!

Go to Solution.

Answer:IdeaPad Flex 5

Hi oskarIT, 
 
Welcome to the Community Forums.
 
Checking with the MTM/ model machine number, 80XB0006US showing Flex 5-1570 Laptop (Lenovo) - Type 80XB I was able to get the User guide here (First Edition February 2017) and hardware manual here (First Edition March 2017) from the support site (you can save in your browser favorites as a handy source for drivers and applications for the model).
 
The same support site would also be updated every now and then for any new updates and resource materials to download.
 
Hope this help answer your query.
 
Regards

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Question: Ideapad flex 14"

Touchscreen of my laptop ideapad flex 14" has cracked. I don't know how it happened. Kindly help me out how I can repair it and what should I do about it. 

























IMG-20160621-WA0006.jpg ?578 KB

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Question: Ideapad Flex 15D

I have an Ideapad Flex 15D.  I would like to upgrade the wireless network card to a 5ghz version. Does anyone know of a card that will work in this machine without making bios changes?

Answer:Ideapad Flex 15D

As far as I know, these units don't have whitelists in the BIOS, so you should be able to throw in any mPCIe card.

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Question: Ideapad flex 14

My laptop's touchpad couldn't scrolling up down neither zooming after i got it fixed. i tried to fix it on control panel and go to mouse setting but it still couldn't scrolling or zooming help me please

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I can get my bluetooth headphones and speakers to pair and connect to my laptop, but after a few sec. the connection drops off.What am I doing wrong? 

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Hello folks,

my name is lynn. I have been told on a different forum that my laptop does not have bluetooth on it. So, i went and bought a bluetooth adaptor made by targis. It is a usb device. I have it installed with all drivers. I have a bluetooth iblue 737a+ gps receiver; again, all drivers installed on my laptop for it. For some unknown reason, my computer sees the bluetooth adaptor, but refuses to see the bluetooth GPS receiver. I have had it up at Office depot all morning since i bought the adaptor there, but they could not figure out the problem either. The receiver can be seen when connected via a usb mini cable, but the program i wish to use it with, microsoft streets and trips, requires i use it with bluetooth and not a cable. The adaptor doesn?t see my Windows Mobile phone either. I know the GPS and phone are working properly and fully charged because they see each other and I can use my GPS program on my phone with no problem. . I am out of options and/or ideas. Can anyone suggest anything else i should try? I do have an account on msn and would be happy to voice or video chatg there if someone needs to explain something lengthy to me. Oh, and i am blind so use a screen reader to operate my windows 7 lalptop, but that should not have any bearing on figuring this confounded thign out!! :)

thanks, lynn w.

Answer:Bluetooth GPS connection issue on Toshiba L505 S5990 Windows 7 laptop

Hi -

Go to Targus support and see if updated bluetooth drivers are available. You'll need the product info from the USB device -

http://www.targus.com/us/downloads.aspx

Regards. . .

jcgriff2

`

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Hi folks, would greatly appreciate any help and advice on the following problem that's been happening over the last few months...

I have a Dell Dimension 9200 running Windows XP and use a Buffalo WBMR-G54 Wireless Router to connect to the internet. I also connect wirelessly with a Dell Latitude laptop and an iPhone.

What's been happening on the desktop computer is a loss of connection for 30 seconds at a time or so with the message 'Local Area Connection (a network cable is unplugged)'.

Yet while my desktop is disconnected my other devices are using the wireless connection without a break so it doesn't look like there's anything wrong with my broadband provider.

The Network Connection properties are:
Intel(R) 82566DC Gigabit Network Connection
PCI bus 0, device 25, function 0
Link speed: 10Mbps/Full Duplex
Driver Version: 9.4.21.0

It seems to be happening much more frequently in the evenings than during the day, especially when using Skype.

Any pointers and help would be great, let me know if you need any more info.

Many thanks
 

Answer:Solved: Connection dropping on Desktop yet Wireless connection remains fine

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Hi....my bluetooth speaker keeps going silent for a second every 30 seconds or so. It didn't do it when i upgraded to windows 10 but now its back as i've gone back to windows 8. Any ideas why this is? Thanks.

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I have a Lenoca flex 2-15 laptop. Its only 6 months old.
 
I cannot get my Bluetooth to connect to a device. Bluetooth is on when I go 'Connect' in action centre it searches and after  a few minutes I get "Make sure that the device is turned on and discoverable" I can see the blue Bluetooth logo in the taskbar so it is available and on. It is also blue in Action centre.I have Uninstalled a re-installed the Blue tooth device several times. I have two devices in the room that it should discover, tablet and speakers. I can connect other devices t the tablet and speaker ok but NOT my Lenova laptop.
When i right click the Bluetooth icon I go to Bluetooth then hardware and Settings it says the device is working properly. I then click driver and everything is greyed out except Driver Details......Help anyone?
 
Thanks in advance
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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I have a new Lenovo Flex 10 running Windows 8.1 64 bit. I also have a set of Creative Wireless t30 speakers. My lenovo initially connected to the speakers and it was fine but after the first time it won't find them again. I actually tried rebuilding the system as it was new and it wasn't a big problem. Same thing happened - connected first time and then won't connect again. There are updated drivers etc on the lenovo website but I don't want to start randomly installing updates if they are not related or not going to fix the problem. Anyone else having a problem or can suggest a way forward. Thanks.

Answer:Bluetooth on Lenovo Flex 10

hi xh28,
 
Welcome to the Lenovo Forums.
 
I haven't seen this case on the Flex 10 but you may want to consider doing the following:
 
1. If you're trying to pair the Creative Wireless T30 speakers via Charms > PC & Devices (the Flex 10 can see the speakers butg won't connect), try to:
  - press the Windows key? +R, type control printers and press Enter. On the list of paired devices, check if you have the Creative Wireless T30 speakers on the list and remove it.
 
2. Open the Blueooth Settings (notification area > bluetooth tray icon) and ensure that the following settings are checked:
   - allow Bluetooth devices to find this computer
   - allow Bluetooth devices to connect to this computer
   - Link to picture
   - when finished, reset the Creative Wireless T30 speakers to the default settings (see this guide) and pair it using this guide.
   - after pairing the bluetooth speaker & successfuly setting it as the default playback device, try to disconnect it and pair it again (reboot if necessary)
   - Sample image
 
 
Regards

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bluetooth does not work well, but connect the smartphone remains connected for a few secondsI updated the drivers from the lenovo site but I have not solvedwindows 8.1 help 

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Hi. Few days ago I am not able to turn on my bluetooth, and the "allow a device to connect" is greyed out. I am using Windows 8 and I am not sure how this problem can develop and it is just a sudden that i cant connect to any devices via bluetooth. Any ideas on how to solve this problem? Thanks a lot for that.

Answer:Flex 14, Bluetooth issue

Dear Ngpw
 
Welcome to Lenovo forums
 
Please make sure that bluetooth is on from the PC settings, if it is grayed out in the PC settings try to download the driver from teh below link and install it.
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/flex-series/ideapad-flex-14-notebook/d...
 
This driver is fro windows 8 64 bit tell me if you have another operating system
 
Thanks





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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What works? Need duel screen so that is a must. does New Lenovo USB C Ultradock work? just HD ok.  

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I want to add a HDD on my Ideapad model 80XB0006 and although the manual shows how to remove both SSD and HDD there is no spec on the HDD. Since I will order online I must have a model / type which will fit on the space I have. Now I have a SSD 256GB. I did have a chat this morning with Lenovo rep but gave up after I got nowhere.Thanks

Answer:Adding HDD to Ideapad Flex 15

Hi oskarIT,
 
Greetings.
 
Using the model type 80XB here on the parts lookup page shows compatible harddrive :
Part number: 16200383 ST500LT012 6G 7mm 5.4K 500G HDD
Part number: 16200554 WD10SPCX-24HWST1 
 
On the same page would also show a number of substitute harddrives too that you can use as described here on the hardware manual page 36.
 
Hope this help answer your query.
 
Regards

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Running the new TP Yoga 14.  I'm going to swap out the HDD for an SSD. Question: This model comes with the 16GB express cache SSD. Should I remove it AND the HDD when I uprade to the SSD? If no, what happens to the 16GB SSD? Can I turn it into its own drive? JIM P.S. This machine is impressive. The SSD will push it over the top.

Answer:IdeaPad Flex 14 HDD to SSD upgrade

As far as i know you do not. Windows will install on the biggest drive. If you were upgrading the M.2 and puttin windows on that instead so you could have a 250gb and a 1tb drive you would have to unplug the tb drive for the install.

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Help, my new LeNOVO IdeaPad Flex 10 crashed and all recovery attempts failed.I need the original product key to download the original Windows 8.1. from Microsoft.Much thanks for any help!! 













Solved!

Go to Solution.

Answer:LeNOVO IdeaPad Flex 10

Dear Orang
 
welcome in lenovo community 
 
Kindly send us in a private massage your machine serial number . and the error massage you used to get durring the recovery .
 
let us know
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Bought  Lenovo Ideapad Flex 15 in December from TigerDirect. The first problem was the error:"HDD EFI Driver Failed"I then tried to get into Legacy Mode but that did not work. Went on to trying to do a System Restore. Unfortunately, the computer was not plugged in and died half way through the system restore. Now it is in a continues loop of Preparing Automatic Repair and Diagnosing PC. Then it just restarts. I can get into the BIOS but I not sure where to go from there. I am not trying to save anything on the computer so any support on how to wipe the drive and reinstall Windows 8 would be great! I not sure where the key is for windows 8 and i never received anything from TigerDirect. Ideas?

Answer:Ideapad Flex 15 - restore

Are you encountering the same startup errors when booting straight from the One Key Recovery button? I assume the startup error is occuring while trying to boot the OS, and not booting the recovery.
 
As far as I know, Lenovo utilizes a corporate activation (no printed key) on the Flex 15. You may be able to get Lenovo to send you recovery media, or even have them just re-image if covered by your warranty.

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Hello there, Not really sure whether this is a topic that i can post here on this particular section. If it is against the rule, please let me know i will removed it.  Earlier this year( around January) I purchased a ideapadd Flex 4 from the Microsoft store around my house. Everything is fine, until one day my screen started to go black and sometimes the screen color become very very red. I took the laptop to the store before i went back. The store told me that it is because the laptop's screen itself is kind damaged which require me to send my laptop back to Lenovo to fix the screen. When i bought my computer, I also have the one year warranty with this computer. My question right now is is it possible for me to say instead of asking Lenovo to fix the screen, can I say exchange this laptop for a new series? what I mean is I saw the Lenovo Legion online and was thinking is it possible to say i send in my old one and get Lenovo Legion and any price difference between the two laptop i will just pay? it is just that if i do send in my ideapad to Lenovo it will take 2 weeks for them to fix and i really really tried to avoid that because my class is about to start and without my only laptop for more than a week is a bit of stretch for me. I see that for me to order the Lenovo laptop online will approximately take them 3-4 days to ship If this topic is not ok to post here please do let me know and if this issue is better for me to talk to a representat... Read more

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Hello, i have done the upgrade of my IDEAPAD FLEX 14 from WIN 8.1 to WIN10, but i have some problems.After loggin the screen remain black with mouse,only if i click ctrl alt canc i can enter to activity mený but i don't see the desktop.  Why ?  Drivers issues ?Thanks to all for support Andrea

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I have had this device for 13 month. 8 months after I purchased it, I worked with Lenovo to diagnose a problem with the power cord and that was replaced.  One month after warrenty expired, device would suddenly power off, but would power back up, with or without cord. After approximately 1 week of this, it would only stay on with power cord attached even though battery indicated full.  Then suddenly would no longer turn on. Tried to use my extended warranty thru Costco. Was sent in to their repair station in Lawrenceville GA. They reported to Costco that there was water damage (which Costco won't cover without my having purchased another different warranty from them) and that the repair amount was over $700 (more than I paid for the machine).  I am a former IT employee, now retired, and I have NEVER spilled anything on this device. I cracked the back open and looked for damage or for any tags that had changed color on motherboard, or a possible detector on motherboard that had changed color.  Don't see anything - no corrosion.  Just prior to machine not turning on again, I connected to the Lenovo diagnostics and ran the dx on this laptop.  It showed no errors.  Are there any water exposure stickers on this device?  and what would indicate water damage?  thanks for any assistance


























motherboard.jpg ?357 KB

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Hello,I have some troubles with a laptop from a friend.The Touchscreen did not work anymore and he asked me if i could help.Until now not . Maybe someone here can help me?I see a few post more about the same problem, but they did not helped me.- disabling wake on- clear the screen Anybody else had the same problem with Windows 10 fully upgraded to Creators update?Thanks in advance. Gr. William

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I've had my Flex 4 for about three months now. It worked fine last night but when I went to turn it on today the keyboard lit up and turned off repeatedly but the screen stays dark. The power light goes on and off with the keyboard but the light that says it's charging stays on. I can occasionally hear the fans kick on when the keyboard lights up but it turns off when it goes dark and they don't go on every time. It's not overly hot and I know it's charged. I've held down the power button and I tried using the Novo button and it didn't do anything. I've tried taking out the AC adapter out and holding the power button and then plugging it back in again with no success. Anyone have any advice?

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I puchised IdeaPad Flex 2 14 a few months ago and recently have problem with audio - the sound starts lagging, especially if I am doing something else on laptop. Also it is getting very slow in general, which is quite weird for a brand new laptop. And I am not using a lot of programs just browsers and Office files + Spotify. Anyone having similar problems?

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I have had this device for 13 month. 8 months after I purchased it, I worked with Lenovo to diagnose a problem with the power cord and that was replaced.  One month after warrenty expired, device would suddenly power off, but would power back up, with or without cord. After approximately 1 week of this, it would only stay on with power cord attached even though battery indicated full.  Then suddenly would no longer turn on. Tried to use my extended warranty thru Costco. Was sent in to their repair station in Lawrenceville GA. They reported to Costco that there was water damage (which Costco won't cover without my having purchased another different warranty from them) and that the repair amount was over $700 (more than I paid for the machine).  I am a former IT employee, now retired, and I have NEVER spilled anything on this device. I cracked the back open and looked for damage or for any tags that had changed color on motherboard, or a possible detector on motherboard that had changed color.  Don't see anything - no corrosion.  Just prior to machine not turning on again, I connected to the Lenovo diagnostics and ran the dx on this laptop.  It showed no errors.  Are there any water exposure stickers on this device?  and what would indicate water damage?  thanks for any assistance


























motherboard.jpg ?357 KB

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Hi All,  Thanks for Any help to address the problem.I have already tried running the chkdsk /f /r which just got stuck at 10% and didn't move from there for about 40 minutes.  I started getting below message in Event viewer :Log Name:      SystemSource:        diskDate:          1/19/2014 5:25:48 PMEvent ID:      7Task Category: NoneLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      PCDescription:The device, \Device\Harddisk0\DR0, has a bad block.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="disk" />    <EventID Qualifiers="49156">7</EventID>    <Level>2</Level>    <Task>0</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2014-01-19T23:25:48.278119900Z" />    <EventRecordID>5403</EventRecordID>    <Channel>System</Channel>    <Computer>PC</Computer>    <Security />  </System>  <EventData>  ... Read more

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I just got a new IdeaPad Flex 5.  I want to use a Wacom Pen Digitizer with it, or really any digitizer that works.  I have the pen digitizer, but it doesn't work.  I just assumed "10 point Pen and Touch Dislay" meant it supported digitizers.  Does anyone know if this is the case?  If so, how do you get it to work? Thanks in advance

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Anyone has a tutorial on how to open up an ideapad flex 4 so I can change hard drive?

Answer:Lenovo ideapad flex 4

Hello ShotokenThanks for using the Lenovo forums.If you check the hardware manual, that should be able to walk you through how to open it up and what order.
 
You can also find it on the support page: https://support.lenovo.com/de/en
 
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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