Computer Support Forum

lenovo flex 15 keyboard and touchpad not working

Question: lenovo flex 15 keyboard and touchpad not working

Hi there, I got the problem, that my keyboard and touchpad are not working any more for me. There are some keys, which are still working. These are:- brightness FN keys- light on/off from my screen FN- airplane mode FN key I am using Windows 8. Also i restarted serveral times but no sucsess. My laptop is retty new like 5-6 Month oldplease help me! greetings zunv PS: I would be very happy if i can write my question in German, to negate communication issues which may happen.Also i am not sure if my question is in the correct Forum. Apologize if its not.

Relevance 100%
Preferred Solution: lenovo flex 15 keyboard and touchpad not working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: lenovo flex 15 keyboard and touchpad not working

Hi zunv,

you could ask your question in the German forum, select Deutsch in the "support in other languages" menu at the very top of the forum or click the link in my signature.

1 more replies
Relevance 105.37%

HELP. My keyboard and touchpad stopped working. Laptop is brand new. I checked Control Panel > Device Manager and system says both of them are working fine. Drivers are also updated.I`m typing with an external keyboard and mouse. Touchscreen and touch-keyboard work both fine. Is there anything I can check in the OS to verify what is going on? Maybe I turned off something. It's a mistery, laptop is brand new.Thanks in advance!!













Solved!

Go to Solution.

Answer:Lenovo Flex 2 14, Keyboard & Touchpad stopped working

Found the solution (customer support gave it to me):Hold the power button for 10-15 seconds and turn the laptop back on. The keyboard and touchpad worked again.

1 more replies
Relevance 88.56%

Hi guys,I recently bought a lenovo Flex 2 -14" one. It's been almost two weeks now, and I suddenly face this problem.The keyboard and touchpad together keeps getting disconnected at times. The backlight also keeps blinking when turned on. During that time, I am not able to receive any response via the touchpad and keyboard. It's like a loose connection. Keeps turning on and off!!Please help me out asap!Thanks













Solved!

Go to Solution.

Answer:Lenovo flex 2 -14 keyboard and touchpad giving irregular response

Hello, looks like i found the solution! I recently came across another post in this forum, where the user had reported his g5050 showing similar symptoms like mine. A lenovo admin had suggested that it might be due to excess charge stored on the laptop, causing the whole f the keyboard and the touchpad to act like its loosely connected. Solution:As soon as i find my laptop fully charged, immediatley i took off the power plug going into the laptop!And now, its all working fine! 

3 more replies
Relevance 88.15%

hi everyone. please forgive if this is an ignorant question... seemingly out of nowhere my keyboard and mouse/touchpad stopped working. seems a couple keys work..like airplane key for example. i saw another person post about this but saw no response. anynhelp greatly appreciated. this touchscreen is killing me! thanks!











Solved!
Go to Solution.

Answer:flex 15 keyboard and touchpad suddenly not working...

Are you in Kiosk/Flex mode?

9 more replies
Relevance 88.15%

Hi, I'm using a Flex 3 -1470 and whenever I press a key on the keyboard the touchpad becomes disabled. I've tried googling a solution and have the latest drivers from the Lenovo website but nothing seems to work. I've also tried editing the ALPS touchpad registry fix but it didn't work. Any help in resolving this issue would be greatly appreciated.

Answer:Flex 3 -1470 Touchpad and keyboard not working at ...

great support for a recurring issue...

2 more replies
Relevance 87.74%

I have a LeNovo Flex 3 1480 [80R3] for about a year with zero problems. The only modded thing is a Sandisk 480gb SSD drive, with a Windows 10 installation from scratch, installed in the very first day I bought this machine. I was running Windows 10 version 1607 normally, and really enjoying this machine, but since last week when I was booting up, the machine freezed at bootscreen (the one with the lenovo logo) and then restarted showing the message "Preparing Automatic Repair" that took almost a whole day to pass. The repair never happened and I had to use the option to reset windows maintaining my personal files. After this everytime I boot up, windows 10 take up to 10 minutes to boot, and my keyboard and touchpad won't work, leaving me with only the touchscreen option. I've been through a lot of different solutions attempts:- Upgraded BIOS to the latest version (Lenovo colored logo at bootscreen)- Uninstalled KB and Touchpad drivers manually and reinstalled with Lenovo provided drivers, and also repeated the procedure with Windows Update drivers.- Disabled the fast startup option- Done the 15s procedure with the power button- Deattached the battery plug for some minutes and reattached- Checked (unplug and replug) both KB and Touchpad flatwires- Reinstalled the latest Windows 10 version 1703 from scratch None of the solution mentioned above worked for me. KB works perfectly in BIOS, and even when booting up I can change de backlight settings usi... Read more

Answer:LeNovo Flex 3 1480 - Keyboard and touchpad issue after Windows 10 boot up

Adding some info after some new research.Will try other 2 slightly different options:1) 15s power button trick with battery and charger unplugged2) Installation of LeNovo provided Intel ME drivers, read some info that it might interfere at the keyboard and mice functionality. Actually I'm running Windows chipset provided drivers.But still in doubt, which available driver should I install? There are 2 available.1) Intel ME Driver 63.6 MB Windows 10 (64-bit) 11.0.0.1176 - Release 30/8/20162) Intel Management Engine Interface Driver 81.5 MB Windows 10 (64-bit) 11.6.0.1015 - Release 29/11/20163) Both drivers, in release date/version ascending order.

1 more replies
Relevance 87.33%

When using my Flex 2-14, I am unable to ue the keyboard and touchpad at the same time, which becomes a problem when doing things such as playing games. I have the Elan Smart-Pad, and even after going onto the settings for this and changing Palm Tracking to minimum, the problem still persists. Is there a way I can change this?

More replies
Relevance 86.51%

The issue has already solved, just writing for thos who might have the same issue. One day when I turned the notebook on, the keyboard and touchpad did not work. Restarting ddi not help.The only thing I put my attention that time was the battery is almost discharged, so I turned the notebook off, closed the lid, and plugged it in. The next day I turned it on, and everything was working.  Another idea on why it happened: when the notebook lid opens and closes, it might switch to tablet mode, so that the keyboad and touchpad are off.

More replies
Relevance 83.64%

the keyboard on my lenovo flex is not working. ive tried everything...the sticky keys are off already checked. ive turned off my laptop and turned back on still nothing. ive looked online for somethings to try and no luck. i have even reset my whole laptop everything was wiped lost all my apps but still my keyboard is completely dead none of the keys work. ive only had this laptop less than a year. anyone have any idea what could be going on?

Answer:lenovo flex keyboard not working

also my touchpad isnt working either tthe mouse never shows up. ive been using the on screen keyboard

1 more replies
Relevance 83.64%

Hi all. So 2 days ago I was using the laptop for some course work, I then went asleep for maybe 2 hours and when I woke up I was unable to use the touchpad or kyboard. Now I had this issue before but it seemed to fix itself after a day or two. So far I have reset the computer while keeping all my own files, updated, deleted, reinstalled the drivers multiple times, removed the keypad to ensure the ribbon wasn't loose etc etc. I have since been able to get the touchpad to work by messing with the drivers but the keyboard remains the same. I oticed I am able to use it when either the laptop is held at an angle or if the screen if opened up almost flat. I'm guessing this is a driver issue but I can't for the life of me figure out how to resolve this. The laptop is a few years old so no warranty. I've done a lot of reading online about this issue and it seems many people have had the same problem but no posts gave me any real solution. Any help is very much appreciated. I relly don't know what to do now. 

More replies
Relevance 82.82%

Dear experts,My keyboard has completely stopped working and cannot activate it with any Fn key... what should I do? how can I fix this please? Greatly appreciate your urgent help!

Answer:Lenovo Flex 2-14 keyboard not working / URGENT HELP PLEASE

Hi,
I do have this symbol on my space bar, but still my keyboard is not working and cannot activate it. Can you please help me with a solution? Thanks.
 
Mod's Edit: Merged this post with existing thread on keyboard issue.
 

1 more replies
Relevance 82.82%

I spilled water on my laptop a few days ago. My screen was fine at first, but then (I assume) water got into some part of the hardware. Now the display is barely visible. I think it could be the inverter board that was affected, but I want to know how to fix it/what part(s) I need.In addition, my keyboard doesn't work. The touchscreen keyboard doesn't work either. I can tap on the keys, but nothing shows up. What is affected so that I can't even use the touchscreen keyboard? Any advice would be much appreciated.













Solved!

Go to Solution.

Answer:Lenovo Flex 14-- screen dim, keyboard not working

Welcome to the Lenovo Community !
 
Water spilled into a laptop can cause a variety of problems as well as short  circuits.  It would be difficult to pin point exactly where your problems lie.  I suspect though that laptop isn't thoroughly dried out yet which maybe part of the problem.  I would suggest you open it up and let it continue to dry out, before proceeding further.  For your reference here is a link to your model's Hardware Maintenance Manual.......
 
https://download.lenovo.com/consumer/mobiles_pub/ideapad_flex14flex15_hmm.pdf

1 more replies
Relevance 82.82%

HI I HAVE  LENOVO FLEX 14 IDEAPAD that is a year old  for a while now a section of the keyboard is not working properly. the 4 5 6 keys and the ones below it need to be puhed hrd for them to work also the m key does not work at all touchscreen seems to work fine would ppreciate some advice thanks

Answer:lenovo flex 14 keyboard not working properly

I think you need a new keyboard maybe.You can test your keys with this software: http://www.passmark.com/products/keytest.htmIf any of the keys do not work, you need to send it in to repair.

1 more replies
Relevance 82.82%

Hello i had my flex for few months now and yesterday i turned it on and keyboard lightning didnt work. No restarts or attempts to turn it on helped. Anyone knows how to fix ?













Solved!

Go to Solution.

Answer:Lenovo Flex 2 14 keyboard light not working

Dear Srotak
 
Welcome in lenovo community
 
Please follow the below steps
 
1- Shut down the machine
2- Connect the charger 
3- Hold the power button down for 15 secs
 
Then check the machine after the restart 
 
Let me know
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

7 more replies
Relevance 82.82%

My laptop keyboard (Flex 14-Ideapad) not working. When I use wireless keyboard it works in a bizarre way. 
I have tried following :
1) Removed the battery & unplugged laptop. Pressed power button for more than 30 s.
2) Onscreen keyboard working in same bizarre way like wireless keyboard.
3) From Control Panel, selected Ease of Access Centre, than selected Ease of keyboard use & unchecked all check boxes.
4) From login of laptop, selected Ease of access centre & unchecked use of laptop keyboard.
 
All the above things are not working.
Kindly advise.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

More replies
Relevance 77.9%

After removing a virus, my touchpad and keyboard don't work. Lenovo Solution Center told me to go to device manager. After I did everything possible,

More replies
Relevance 77.08%

Hello I bought a Lenovo E51-80 for my mother in law a few weeks ago.  I updated the Drivers and Windows, removed some of the Levono software, installed various software and then following the install iTunes and iCloud, then restarted, and the Keyboard and Touchpad stopped responding, apart from the Brightness Hotkeys and another Hotkey. When I put the PC into Safe Mode, the keyboard worked fine, but when I booted into Windows again it didn't.  I also tried Bios, but there wasn't any options relating the Keyboard and Touchpad.  I then did a System Restore to a point before I installed iTunes and this got it working again. It has since happened again a number of times, and I though it might have been a Windows Patch or something I installed, but I'm not so sure now and it seems to happen following a restart, and more frequently following a install and restart. I have also reinstalling the Driver for the Lenovo pointing device, but this didn't work, and each time, the system restore gets the Keyboard and Touchpad working again. Any help would be greatly appreciated. 

More replies
Relevance 77.08%

I bought this laptop last december and there was nearly no problem (everything was working fine) about it until recently. I always use it only at home with a keyboard and mouse attached to it because of what I do and I find it easy not using the touchpad and keyboard of the laptop. I only use them occationally. Recently I brought it with me and I was surprised neither the keyboard or the touchpad is not working. I searched the forums and I cannot find any posts that was the same as my case. I also searched drivers for both and installed them but nothing happened. When I installed the driver for my touchpad it said that there was no driver to be updated. I looked to my control panel then in the mouse properties, and the synaptics pointing device isn't there anymore. There I started to think that it's a hardware problem. I'm wondering why is it a hardware problem as I rarely use them. Now I could still use my laptop normally with a keyboard and mouse attached. I really need to get this fixed as soon as possible because I'm going to need it for school. If it's not fixed here then I'm probably going to a service center to report about the issue. Thank you in advance and have a great day!

Answer:Lenovo Z400T touchpad and keyboard not working

Hi Dyisi,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Touchpad device is not detected in your computer even after trying to re-install its driver. Hence, the only available option to confirm if the issue is hardware related by performing OSRI (Operating System Re-Installation).
 
NOTE: Please backup the data in the computer before performing OSRI, as the data will be completely erased.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 77.08%

I have a Lenovo Yoga 700 14ISK (ideapad) with Windows 10 64bit, whose keyboard and touchpad are refusing to work.Everything else seems to be running smoothly except for these. I initially was getting by via the on screen keyboard until I began borrowing an external wireless one. The following is what I knowReset to factory settings did not work.Optimizing OS in BIOS is enabled already (enabling this was suggested by Lenovo Support)THE ARROW KEYS WORK IN BIOS (??!???!?)An external keyboard works (I have used two different Logitech keyboards and both work)Before I sign in, FN+Space seems to work thus (re)activating my backlight. Once I sign in, it stops working.There's no updates for the keyboard driver.I have already tried to uninstall the driver, restart the laptop, and allow it to reinstall the driver.Disabling ymc did not help.F6 does not re-enable the touchpad.I tried a couple button combinations I've seen around for people disabling/enabling keyboards, but none worked. (Willing to try more though!!!) Any ideas? I thought it may be a hardware problem, but since the arrow keys work in BIOS; I'm not confident that this is the case.

More replies
Relevance 77.08%

Lenovo G-50 with Windows 10. The pointer stopped working suddenly. I tried to manage a solution with the keyboard. Probably I did something wrong because now the keyboard doesn't work either. The only keys still working are Ctrl+Alt+Delete, just for restarting the laptop. Could anyone help me? I don't understand very well the computer language, so please, give an easy to understand help.Many thanks.

More replies
Relevance 76.26%

Hi all community i have a problem my keyboard and mouse touchpad are no longer working i have washed them with water they are no longer responding my concern is does the mouse touch board sensor can be repaired or replaced? I know the keybord is gone it need to be replaced but what about the mouse touchpad sensor ? Its a Lenovo T520 THANKS IN ADVANCE.

More replies
Relevance 76.26%

The keyboard stopped working then when I went to check the system settings the touch pad stopped working so the laptop looks like it is frozen but the screen is still updating, I just can?t type or move the mouse. I have tried to press/hold the power button but because it is a part of the keyboard it doesn?t work. Please help me!!! I only bought it a week ago today!!! 

More replies
Relevance 76.26%

I have the exact same problem is another user on the forum here. I installed arch linux on my N22 last week. I put the laptop down yesterday, came back to it later, and now the keyboard doesn't work! I'm almost positive it's a hardware problem with these laptops but if anyone has info that would be great.
 

More replies
Relevance 76.26%

what to do to get lenovo touchpad and keyboard working again? i've spent days researching and reaching out for support without any progress. neither neither touchpad nor keyboard work in bios, upon bootup , in mint or in live cd of mint.

neither touchpad nor keyboard working when doing this:
Fn + F8 touchpad lock/unlock
Fn + F6 keyboard lock/unlock
bios has only one setting related to touchpad+keyboard which ws for enabling function hotkeys , i disabled, rebooted = no chg, re-enabled, rebooted= no chg
lenovo livechat would not offer support as is linux .. just said to intall windows synaptics driver
can't find linux synaptics touchpad keyboard drivers
booting into livecd of linux mint kde2
(other live cd;s not booting up ... grub not recognizing them? "live cd's" i tried where i booted .iso from usb: minino, #! , tahr puppy ... none would boot except linux mint so tried mint 18 xfce , 2 kde &couldn't get touchpad or keyboard to work

thanks for your help
 

More replies
Relevance 74.62%

the keyboard and touchpad of my laptop is not working .after my little brother tried to login into the password protected laptop ..using touch screen keyboard .....please help 

More replies
Relevance 72.16%

I'm running a Flex-3 with Windows 10.  Have not made any recent updates or changes to the system, but integrated keyboard and touchpad have stopped responding.  USB keyboard and bluetooth mouse work normally. I'm simply trying to confirm if it is a hardware (motherboard) issue since that seems to be the most likely, but Troubleshooting and the Lenovo Solution Center scans indicate no issues.  I updated keyboard driver to no effect. One strange result, if I disconnect all USB and Bluetooth devices and reboot, the Touchpad will again respond.  Keyboard will not.  As soon as I activate Bluetooth mouse, touchpad stops working. Thank you in advance.

More replies
Relevance 72.16%

Hi, I recently bought a Lenovo Flex 15 and i realized that it does not have any of the touchpad functions such as two finger scroll. Does the laptop not have it at all or is there a certain driver/program i need to install?

Answer:Lenovo Flex 15 Touchpad Synaptics

Dear ludin,
 
Welcome in lenovo community,
 
Do you use a preloaded windows ?
 
Regards,
Joseph

1 more replies
Relevance 71.34%

My lenovo flex 2 14 touchpad is saying tham I have 4 fingers on the touch pad (which is evidently effecting it as i cant use it what so ever), when I dont. This occured out of no where, and no software, or system changes have occured to cause this issue, and I haven't the slightest cluse as to what caused it, furthermore when I touch the touch pad on the top left corner, it goes down to 2 or 3 fingers. im on windows 8.1. any advice or fixes would be appriciated

More replies
Relevance 71.34%

This morning my laptop touchpad was really slow to respond and then suddenly went away. I restarted and when it came back it was jumping all over the screen. I have now disabled it.Is there a solution tot his, or is it hardware. I have installed the latest touchpad drivers and it has made no difference. Advice? Any solutions?

More replies
Relevance 71.34%

Hi, Lenovo Ideapad Flex 5 - 1570 , i7 , 16GB  laptop's Touchpad scrolls slow and stutters , When I looked for driver it says HID - Compliant mouse. I also searched for correct driver but there is none listed in devices and drivers.Is there any solution to this? I hate it and thinking of returning this powerful machine only because of this. In system information this what is shown Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\WCOM50E8&COL06\5&11E08167&0&0005Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\ELAN0650&COL01\5&E8D1288&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\VID_046D&PID_C52B&MI_01&COL01\7&E5D3B9D&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM) 

More replies
Relevance 71.34%

?I bought a laptop, Lenovo flex -1570 from US through amazon.com, for my father's birthday present. Thanks for ruining it in a way that I could have never imagined. In just 2 days of laptop usage, the mouse pad has come out. The amazing service center in India (ticket no. HT014716010) said that the glue that held mousepad to the laptop "WASN'T STICKY ENOUGH" and added that they do not support this laptop as its "international warranty" is limited to US and China and I need to take it to your US service center to fix it. $619 laptop, 2 days, and it is nothing more than a junk box to me. As a birthday present I have gifted my father nothing more than added tension and thanks to you guys for making that happen. Attaching a pic for your reference. ?

More replies
Relevance 70.52%

First of all, in spite of the timing of this post (posting the same day that the update is becoming available for most people), this isn't Windows 10.1/115 (I forget the update's nickname) related (this computer hasn't updated yet). A few days ago, the trackpad stopped working. (It worked fine for about 3 months with Windows 10, and roughly a year with Windows 8.1)


I tried the device manager "uninstall device" thing, which often works. In this case, however, detect hardware did not detect the trackpad after uninstalling.
I've tried all drivers I can find, including the latest driver per Lenovo's website (plus the one Windows update installs, ironically newer than Lenovo's website
I've tried uninstalling the program, but it doesn't lead to any success after reinstalling later
The device does list itself in the trackpad/mouse properties panel in the systray, I don't know if that means it's being detected somewhere, or if it's because the driver is installed. It's an Alps pointing device, 8.201.1611.249
In System Information, then Components, then Problem Devices, the pointing devise shows up, as "Lenovo pointing device", with message "This device is not present, is not working properly, or does not have all its drivers installed."
On this device, the F6 key is the one that activates/deactivates the trackpad normally, but nothing happens, no feedback, and no magical fix. For comp... Read more

More replies
Relevance 70.52%

Does anyone know how to disable the pinch zoom feature on Lenovo Flex 2 running Windows 8.1?

Answer:How to disable pinch zoom on Lenovo Flex 2 touchpad?

Go to Control Panel.
Do you have something called "Pen and Touch" settings?
If yes, then you should be able to change certain features from this menu. (not sure about zoom)

2 more replies
Relevance 70.52%

I have recently bought this model and having a problem with the touchpad. Instead of scrolling it will randomly cause the page to zoom in or out. Which is getting rather irritating. Could someone please tell me how I can disable this function. Many thanksModerator edit: Matched subject to content

Answer:Lenovo Flex 2 14 touchpad random zoom problem

I'm having this issue as well except on my Yoga 2 Pro. I have the pinch to zoom feature disabled (which is frustrating since it's a useful feature). Usually it zooms in when scrolling down, often to percentages between 800 and 900% view.

2 more replies
Relevance 70.11%

I have a Lenovo Flex 2-15 that doesn't have a backlit keyboard. I know that the keybord can be taken off, so can the non-backlit keyboard be replaced by a backlit version. Would the process void the warranty and where can I buy the backlit keyboard replacement?

More replies
Relevance 69.7%

Hi everyone. I'm new in this community. I've been using my brand new Lenovo Flex 3 1470 for a couple of months and everything was running smoothly, i was ver happy with it.I decieded to extend the antivirus coverage for a year (i had a warning of license expiracy for a couple of weeks) and after that, and all of a sudden, my TouchPad stopped working.I'm using Windows 10.PS: I live in Argentina, so no matter how hard I try, Online Support and Phone Support won't give me any possible solution other that flying back to US (where i got my computer) and have it replaced there. (that won't happen). I really need some help trying to fix this by myself. I re-installed ELAN drivers dozens of time with no success.Help me, please!ThxFranco

More replies
Relevance 68.88%

Hi, I hope you're doing well. I recently upgraded my Lenovo Flex 2 (15 inch) notebook from Windows 8.1 to Windows 10. After upgrading, the right click button on my touchpad stopped working. Suspecting a driver issue, I uninstalled the driver to allow the default Windows driver to take over. The right-click button started to work again, so it's not a hardware problem. However, the touchpad, in general, became erratic and difficult to use. I then downloaded the latest Lenovo Flex 2 touchpad driver for Windows 10. However, the touchpad returned to the way it was after the upgrade and the right-click button does not work. Please help me with this. I need my laptop to function properly during my travels. Kind regards, Ash













Solved!

Go to Solution.

Answer:Lenovo Flex 2 - Upgrading to Windows 10 Disables Right-Click Button on Touchpad

Since nobody in the Lenovo community answered this, and Customer Support refuses to provide support for their own drivers (without charging you $70 for Premium Support), I will post the solution that I found on my own, so that other innocent customers can be helped. Uninstall the touchpad driver from Programs & Features, then download Windows 8.1 version of the touchpad driver (Bay) from the Lenovo Flex 2 drivers page. Install it and it will work perfectly on Windows 10 (unlike the Windows 10 driver). Enjoy. Ash

1 more replies
Relevance 68.88%

Hi helpful smart people,  Just bought a Flex 4 and the touchpad works only when you tap, but not when you press down to click.  No left or right click functionality.   Seems the drivers are up to date. Pls help!

More replies
Relevance 68.88%

My touchpad works fine with every other program (so far) but the mouse cursor disappears over a google chrome (web browser) window and there is no click response either when ov er a chrome window. 

More replies
Relevance 68.47%

every time i use word, or firefox, or want to click on somthing or tun off by clicking it double clicks. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tab i click it ones and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open many tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. i tryed the mouse settings and nothing still the same thing. what do i do? i tried everything and nothing. its kinda getting annoying. 

More replies
Relevance 68.47%

every time i use word, or firefox, or anything. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tap i click it it one and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open any tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. what do i do?

More replies
Relevance 68.06%

Hello! I bought a Lenovo Y50 UHD laptop about 3 weeks ago. So far I have but one problem (besides 48hz...), and that is that I can notice some keyboard flex around the keys "5" and "4" on the number pad and around "." and ",". My roommate also got this laptop and on his laptop, there is no noticable keyboard flex anywhere on the keyboard. Is there anything I can do to fix this or is there a way that something (customer service or computer techs like Geek Squad) that can fix this?

More replies
Relevance 67.24%

Hi everybody I am new in this forum. I have a new Flex 2 14 since some days and I am trying to figure out how the keyboard works. I used to work with one Mac and typing characters was pretty easy.. what appears just on the keys ti will be typed when I write. Now with my new  Flex 2 it doesn't seem to work like that anymore. I have some blue keys that work when the keyboard is set as English Canadian multilingual.. others that don't write at all what is written on them.. (example the blue key give me the " " when i type on it, and I found by chance how to type the " " character). Yesterday while I was writing an e-mail I needed to type the " " but I wasn't able to find the key equivalent on the keyboard so I had to use the touchscreen keyboard to get right my " ". Another time I was looking to insert the " [ " brackets but I had to change the language on my keyboard from " English Canadian" to "English US" to get them.Can I make my typing easier? Is there any way to get all the basic symbols on my keyboard without switching language or using the touchscreen keyboard?I would like to make faster writing as I was used to do with my Mac. I looked for instructions but nothing is specified. Thank you for your help

More replies
Relevance 67.24%

I bought a new Lenovo laptop (flex 2 14) and did the required setting. After that the physical  keyboard and the touch pad don't work. I only can use the touch screen.
I did not know what's the problem. Please help me
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:Flex 2 14 - lenovo keyboard does not work

I was instructed to hold the power button for 10 seconds while the computer was on.  When I restarted, the problem was solved

1 more replies
Relevance 67.24%

Hi, I have a Lenovo flex 14 laptop from German, so it has a qwertz configuration, but when I try to type @ with Altgr + Q it just won't show up. How to fix this problem ?

More replies
Relevance 67.24%

you can install the backlit keyboard on lenovo flex 15? http://www.ebay.it/itm/311338715503?_trksid=p2060353.m1438.l2649&ssPageName=STRK%3AMEBIDX%3AIT second question: you can install a 256GB SSD M.2? http://www.amazon.it/256GB-ZTC-armatura-Solid-Disk-ZTC-SM201/dp/B00YDHKIMG/ref=sr_1_14?s=electronics... thanks

More replies
Relevance 67.24%

I have been in the market for a new laptop and decided to go with the Lenovo Flex 3 (which I didn't even know existed until a few days ago). It is so new that the only place that actually sells it is Lenovo.com. I got the one with the highest specs on sale. If you look on Flex 3 (15") | Affordable, Thin, & Light Multimode Laptop| Lenovo US you will notice something strange though. The keyboard for the i7 model is "Backlight French-English". None of the other ones are like that. The others all say "Backlight English".
I asked someone at Lenovo what that meant because I was concerned that it wasn't in QWERTY format. They said (and im not sure I believe them) that it only meant that some of the keys have French characters underneath them. The keys should be in the same spot. When I looked up images of French-English keyboards, a lot of them have 2 characters on EVERY key. It looks like the keyboard can either be in French or English mode, but it also looks confusing because the characters are the same size.
I asked Lenovo why the heck they would make 1 model that comes with a weird keyboard and every other model doesn't, and they didn't have an answer. I haven't received the laptop yet but im a little nervous as to what to expect. I love the specs and the design of the laptop, but if the keyboard is a jumbled mess of characters then I may regret my purchase. I don't look at the keyboard to type, but I still feel like it could be very confusing.
Has anyone seen a French-Engl... Read more

Answer:Lenovo Flex 3 keyboard is weird

If you'd like to see the keyboard up close, here is an image of what Lenovo does with French-English Keyboards. This is NOT a photo of the Flex 3, but of an older model laptop that they used a French-English keyboard. It may give you an idea of what one might look like. It basically makes it easier to enter French accent characters.

4 more replies
Relevance 67.24%

I just purchased a Lenovo Y50 UHD about a week ago, and the keyboard has been really bugging me. All the keys in the near vicinity of the 'G' and 'H' key in the center of the keyboard for some reason trigger a weird flex/trampoline style effect, which is very noticeable compared to keys near the edge of the keyboard (Tab, Q, number pad, etc.) I'm not sure if this is something that is prevalent in all models of the Y50 or Y50 UHD so it'd be great if i got some feedback from other owners. I'm definitely considering returning if this is a common problem. Thanks.

More replies
Relevance 67.24%

I noticed with the T500 I purchased there existed some keyboard flex. I got sort of used to it. One of the keys broke (my own doing). I replaced the keyboard from my old T60 (FRU No: 42T3209). Wow! What a huge difference. The old design is superior in every way. It does weigh a little more but the difference in feel and ruggedness make it a much better choice. I am going to order a second 42T3209 keyboard for the T60. If anyone gets annoyed with the keyboard flex, I suggest searching (ebay, parts surplus) for the 42T3209 keyboard. To Lenovo: Please consider the old keyboard design in future models. Thank you.

Answer:Dear Lenovo, keyboard flex ...

I called Lenovo complaining about the same issue on my W500. The first person turned me down but the second rep ordered me a stronger keyboard, shipped next day air, 100% free-of-charge.

2 more replies
Relevance 67.24%

Hello, I have a Lenovo flex 2 14 coming in from France which is fine except it comes with an azerty keyboard. Basically what I want to know is if I buy lets say the flex 15 keyboard, would the size of the keys measure to be the same size as the flex 14 keys (for example the A key on the flex 14 and the A key on the flex 15 will they be the same measurements and would the key fit?). I also want to know if I bought the older flex 14 keyboard if that would fit in the flex 2 14. thanks for any answers.

Answer:Lenovo flex 2 14 keyboard key change

Anyone have any answers for my problem?

1 more replies
Relevance 66.83%

it is to bad for all user of lenovo flex 14 (idea pad) beacuse some lenovo apps like lenovo transition , lenovo smart voice , lenovo magic transfer etc is avillable in flex 2-14 but here is no option for flex 14 for these apps.i bought my lenovo flex 14 in june 3 2014 and if there is no solution of my question then i want to upgrade for my flex 14 is in flex 2 14 on no cost. it shows the irresponsebility of lenovo company .Because cost of boths are same and when i bought flex 14 then after some weeks the new flex 2 14 launched it is not good for me and all the persons who are using flex 14 idea pad.The lenovo company will have to launche update and upgrades for lenovo flex 14 ideapad users. thanx in advance to my faviorate brand lenovo. I wish lenovo give update and upgrade for lenovo flex 14 idea pad .

More replies
Relevance 66.83%

please help me to resolve the issue with my flex2 keyboard.

More replies
Relevance 66.83%

Does anybody know is Lenovo Plan to bring out an updated keyboard for the Lenovo Flex 15D or Flex Series Ultrabooks? I have had mine now for 2 Weeks and am extremely hapy with its well built construction and its performance however it is missing a crucial peice of technology. A Backlit Keyboard. As Good as the keyboard is and my eyesight for that matter. This machine would seriously benifit from a Back Lit Keyboard. If anyone has any surgestions then please let me know.

Answer:Lenovo IdeaPad Flex 15D In Serious Need of Backlit Keyboard

I just purchased a flex 15D a noticed that upon start up, there's lighting behind the keyboard, and (being new to PC laptops) it took me two nights to figure out that the only way to turn it on is Fn+space.

2 more replies
Relevance 66.83%

Hi, there I have my new flex 2 - 14 for 2 days but can't figure out how to turn on keyboard backlight."Fn" + "Space" is not working for me.My model is Lenovo Flex 2 - 14 [59422561] (Can't find tech spec for my model =( ) Thanks in advance.

Answer:Lenovo Flex 2 - 14 - Turn On Keyboard Backlight

I would like to know this too as I have just bought one to find out that only SOME models have the backlit keyboard but no-one is able to tell me which model actually has the backlit keyboard.

9 more replies
Relevance 66.83%

Hi,My keyboard no longer works on my Lenovo Flex and I have no idea why or how to stop it. I can plug in a different keyboard and it will  work. I cannot figure out what is going on. Help.Thanks.

More replies
Relevance 66.83%

 Does anyone with a Flex 3 14 inch use a keyboard cover for the keyboard?I got an i7 one for sale and the thing attracts dust and a lot of fingerprints so I figured I'd get one. Which do you recommend? 

Answer:Good keyboard covers for Lenovo Flex 3 14?

I'm not an owner of your model, but keyboard covers are frequent sellers on eBay and Amazon at good price.  In addition, Amazon has customer reviews available so you can see if others were happy with the purchase.  Here are a couple of examples......
 
http://www.amazon.com/Folox%C2%AE-Keyboard-Protector-Laptop-IdeaPad/dp/B00PAHKY6I
 
http://www.ebay.com/itm/like/231633354772?lpid=82&chn=ps

1 more replies
Relevance 66.83%

Right now I have a problem with the w key on my laptop key board.  For all the other keys it registers a press when you feel the key give way.  However for my w key you do not have to press it, only rest you finger lightly on it and it will register a keystroke.  This is a problem for me because I rest my finger on W S and E all at the same time which leads to a lot of random w's throughout my typing.  Let me know if there is anything I can do other than replace my keyboard.

Answer:Lenovo Flex 3 1580 Keyboard problem

Hi 18jadietrich, 
 
Greetings. 
 
Try if you have the same issue using an external USB keyboard.
 
As the way described seems to be mechanical in nature and may need hardware servicing.
If your warranty is still active, best to call in technical support to avoid voiding warranty.
 
Users are not required to do manual troubleshooting other than checking if the W key is cleared from foreign materials causing this using compressed air cans.
 
Hope this help answer your query.
 
Regards

1 more replies
Relevance 66.01%

the Airplane button on the keyboard has not been working since update to windows 10 and the energy manager software which came in win 8.1 version 1.5.0.20 is unable to gauge reset ( calibrate the battery). i recently noticed lenovo released energy manager and airplane mode fix for other laptops http://support.lenovo.com/in/en/downloads/ds103640 like flex 3, should i install this update will this solve the problem. Battery is in dire need of calibration. 

More replies
Relevance 66.01%

I recently purchased this laptop and did not spend any time playing on the keyboard prior to the purchase.  I am now regretting this purchase as I cannot understand nor adapt to the right shift key not being in the standard location. Why would Lenovo design a keyboard that would not be conducive to touch typing? I cannot seem to change my 45 years of touch typing experience to accomadate this major change.  It makes no sense.  Is anyone else having this issue and what if anything can be done about it?  

More replies
Relevance 66.01%

Keyboard is turning on and off when in normal laptop mode. the switching on and off is as though laptop is switching to tablet mode/ being turned. I think it may be loose keyboard wires. This started recently and can't relate to any software change or incident to system. Keyboard works fine when raising the laptop with a thumb while on table or plain surface.See the video I uploaded of the issue https://www.youtube.com/watch?v=vbdehSyYGpg 

More replies
Relevance 66.01%

I have Lenovo Flex 4 15 inch laptop and the letter "C" key has fallen out of the keyboard.  How to replace? where to order replancement key?

More replies
Relevance 66.01%

Hello I sent in my Lenovo Flex 15 for warrenty to fix a my loose trackpad. When I got it back the trackpad was still loose but now:1) the trackpad causes the mouse to skip when I drag my finger across - like it jumpsa large distance2) the keyboard is not registering random keys Pretty sure this is not a driver issue as I did a factory reset and I still have these problems. Is there anyway to fix this? I can't send my computer in till December as I just started school.

More replies
Relevance 65.19%

Hello,  I have just recieved my lenovo laptop flex 2 14 model 20404, the sticker on the laptop states there is keyboard back lighting which i have no idea how to activate, why is it such a hidden feature!?? I have changed the hotkey settings so the FN key works properly, i have also googled the matter and found that i should press fn + space, but this did not work. now i am frustrated with such a small feature!! CAN SOMEONE PLEASE HELP!!

Answer:Lenovo Flex 2 14 model 20404, keyboard backlighting problem

For keyboard backlight sticker, is there a word 'optional'? I learn that if the space bar does not have a light icon, then there is no backlight. That's what I see from my Flex 2-15

2 more replies
Relevance 65.19%

As you see an end of the wire is connected to laptop circuit but the other one is not connected to keyboard body. In fact, I don't know where it must be connected. Check out further image below : http://i68.tinypic.com/fn8my1.jpghttp://i64.tinypic.com/219cvm8.jpghttp://i66.tinypic.com/30kf2wp.jpg

More replies
Relevance 65.19%

Hello, My Lenovo U310 exhibits terrible amounts of flex on the keyboard and the surrounding areas. Does anybody else with the same or similar model have this issue? And, more importantly, does anyone have a fix for this? ie. Home DIY fix etc. Cheers, Martin

More replies
Relevance 65.19%

some of the keys on my keyboard stopped working when i upgraded to windows 10. i have restored windows 8.1, thinking that would solve is, but it hasnt. i have held the power button down to restart it, but that didnt work. i then uninstalled the driver and rebooted, which also didnt work. i cant find a way to contact lenovo directly either. i also cant find the keyboard driver on the lenovo website to install. can someone please help?

More replies
Relevance 65.19%

I have a Flex 10 and after 10 to 20 minutes of use, the keyboard and touchpad stop working. What can be the reason of this?

Answer:Flex 10 keyboard stops working

Does the keyboard and touchpad stop working at the same time?Does there seem to be anything that happens before it stops working?Maybe try running a bootable Linux live environment for a while to rule out a hardware issue?

2 more replies
Relevance 65.19%

very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years oldafter booting up i can login only with main keyboard, 10 digit numeric does not work at all, num lck is ltafter logging in, i have no access to the keyboard whatsoever. i have run diag, virus scan, lenovo pdates and ?indows (8.1) updates.i am thinking its a driver issue, but maybe not. what could it possibly be?hopeful that someone has had this issue and resolved it. thanks,looking forward to a solutiondavid

More replies
Relevance 64.78%

Hi ,my new LENOVO laptop just went dead.Its a flex-2-14inch touch screen.I bought it from UAE as its too far and costly to send it to repair ,so cant go to them to repair and Australian support is not accepting it saying it dsnt come under international warrenty ,plz let me know  what to do ............................

Answer:lenovo flex 2 not working

Hi, could you elaborate more on the symptoms? Are there any beeps, does the screen come on, any errors displayed on screen? Also, be sure to troubleshoot with it plugged into the power outlet. 

1 more replies
Relevance 64.78%

Hi guys; I have the  Flex and I wanna change the HDD for a SSD and max out the RAM. How tough is this to do? I've worked on PCs and Laptops before..Firstly, will any 2.5 SATA2 SSD do?Secondly, the ram is 204pin DDR3 1333mhz right?Finally, does anyone have a quick readthrough of how to open it up and add these? Most laptops Ive worked on had access at the bottom, but , obviously this doesnt, hesistant to unscrew everything and just lift off the Keyboard in hope.Thnaks for loking guys.

Answer:Working on the Lenovo Flex 2-14.

No, some SSDs are incompatible, and there is no compatibility list. Crucial mx100 and Intel 530, for example, turned out to be incompatible. Read this for more info (there's also a list of SSDs that worked for some people): https://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Trying-to-install-mx100-ssd-in-flex-2-14...For some tips on opening it up, read my topic:        Flex 2 15 not compatible with Intel 530 SSDs + how...             

2 more replies
Relevance 64.78%

Dear Sirs, first of all I am from Bucharest, Romania, EU.When I launch the "On Screen Keyboard" meaning the touch keyboard from the screen/display on my Lenovo Flex 2-14, from the icon (keyboard sign) situated on the bottom right of the screen, first any letter I touch, instantly the "On Screen Keyboard" became frozen - NO commands and TO close it is not working - it remains on the screen - the entire botom half of the screen.I tried to close it from the Windows Task Manager but... I do not know the name of the running process for the "On Screen Keyboard".It seems al my drivers are up to date. Every time hapened, the only solution I found was to RESTART the notebook.Can one of you or form the Lenovo specialists to help me, please?Please see the enclosed picture. Thanks a lot for your kind attention. Best regards.


























20171225_033429_resized.jpg ?124 KB

More replies
Relevance 64.78%

Hello, My parents have owned a Lenovo laptop for a couple of years now. However, recently this issue showed up and I wondered whether there is a chance there is a solution to this problem which I could try myself, since the laptop its warranty already expired. If I recall correctly, the model of the laptop is the Lenovo IdeaPad Flex 2, running Windows 10. So here is the issue; the laptop has issues turning on. Oddly enough, it is not a very consistent issue. Eventually, the laptop does turn on. The problem is that this sometimes takes hours, other times the laptop appears to be able to boot instantly as it normally would. I have no idea what affects this. When pressing the power button, the keyboard backlight starts flashing. It does this until the laptop completely boots, and as I said, the amount of time this takes varies. I already tried looking for solutions on different forums, but they usually concern the issue where the keyboard backlight flashed and the laptop simply will not boot at all, which is not the case here, as it eventually does but often it takes a while.Other solutions suggested a certain amount of flashes meant a certain issue or failure. Problem here is that the amount of flashes seem to be random, so it is not as if it just keeps looping a certain amount of flashes as it varies. This leaves me puzzled as to what could be the culprit. I am not sure what to do, especially since I have not owned a Windows-based machine in a whi... Read more

Answer:Laptop has issues booting - keyboard flashing (Lenovo IdeaPad Flex 2)

Hi itsasin,
 
Welcome to the Community Forums.
 
Would you have the machine number or MTM to verify the model (you can also get from here)?
 
Isolating the point of failure may be necessary to determine if the delay on start up is a power issue or a boot problem.
Try removing the harddrive so we can test if the machine can power faster.
You can download the hardware manual from the support website for removal guide.
 
Update us how it goes.
 
Regards

1 more replies
Relevance 64.37%

Basically the keyboard/trackpad are no longer working for my lapop (Flex 2-15). Here's the run down of what I know:1) Function keys still work such as brightness up or down and turning off the screen.2) In device manager there is the yellow traigle with an exclamation point for the trackpad, but the keyboard driver seems functioning properly.3) On the mouse driver it says Code 10, timed out.4) I've tried uninstalling the mouse driver and restarting to see if windows would install automatically, and the driver comes back, but with the same code 10.5) Touch screen works fine.6) Running Windows 8.1.7) Tried restoring from factory settings and the issue is still here.8) USB mouse and keyboard work perfectly fine.9) Tried switching modes to see if keyboard/trackpad was disabled, but no luck there either. Greatly appreciate some help here as this is beyond frustrating since I've only had this laptop for a little over a month and can no longer return it. Also Lenovo doesn't support anything besides hardware and wants $70-140 to troubleshoot this issue. Thanks!













Solved!

Go to Solution.

Answer:Flex 2-15 Keyboard/Trackpad no longer working

Whoa, Lenovo cannot charge you for keyboard failure. All lenovo laptops are covered by atleast 1 year warranty.
Since you already tried a factory reset, it seems like a hardware problem.
(Reset removed all your personal stuff from laptop?)
 
1) Where did you purchase this from?
2) Did the keyboard/mouse stopped working suddenly or something happened?
3) Check your warranty, phone numbers etc here -
http://support.lenovo.com/us/en/contactus
Call them and ask for repair. They cannot charge for a hardware failure.

9 more replies
Relevance 64.37%

Please tell me what caused the following keys of my keyboard not working:1st row:  9, 0, -2nd row:  O, P, ( 3rd row: L, ;, '4th row:  ., /These keys are next to each other and appear in the same column.Please tell me how to solve this ptoblem, thanks!

More replies
Relevance 64.37%

Yeah, so, as you can see fro the title, my laptop is having some issues xDWhat I can tell y'all is it's not that stuff was out of date because I made sure everything was up to date. Then I read on here that to fix the keyboard issue, I could factory reset it. But that didn't work (Note: I haven't updated anything after the reset). Frankly, I don't know what to do. I'm jsut glad it's a touchscreen so I can do some stuff.As far as the wifi thing goes, it doesn't search for wifi. Even when I tell it too, it just turns it off. Product Info (after reset):Edition: Windows 10 HomeVersion: 1607OS Build: 14393.0Product ID: 00326-10000-00000-AA093S/N: R90HSW77Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz  2.59 GHzSystem Type: 64-bitPen and Touch: Touch support with 10 touch points Please keep in mind I can not use anything except the touch screen and on screen keyboard.Thanks in advanced. Edit: I forgot to mention that the battery icon is now always showing full and charging (though my battery saver still kicks on), and the pc will not hibernate by closing the lid.

More replies
Relevance 63.96%

I Tired To reinstall WindowsAfter Install windowsworking properly butOnly 4-5 DaysAfter 4-5daysNot working AgainI tried to install windowsPlease Reply for meSorry For Bad English.

Answer:Lenovo Flex 2 14 Space Key Not Working

Dear mijing,
 
Welcome in lenovo community,
 
Please try to
 
1-Turn off the machine >> unplug the charger >> Hold the power button for 20 seconds
 
2-plug in the charger >> hold the power button for 10 seconds
 
3-Turn on the machine normal and check if problem solved or not 
 
Regards,
Joseph

6 more replies
Relevance 63.96%

I just got a new laptop last week, and i got the pen, but i am having issues with the sensitivity. I don't know if i accidently un-installed a driver for the pen, but all i have is the wacom pen desktop app for it. I've tried it in Paint 3D and the sketchpad, and still no sensitivity. I am trying to also work with Paint tool SAI, and it is not working for that either. I've tried everything to fix this, and i just can not. The pen works by itself, but i need sensitivity for me to work with my artwork properly. Please Help!

More replies
Relevance 63.96%

Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

More replies
Relevance 63.96%

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

Answer:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

4 more replies
Relevance 63.96%

On my laptop Satellite L20 not working keyboard and touchpad, but keyboard work in BIOS, USB-ports also not working (USB mouse).

Can i get update file for BIOS(traditional updating from boot CD, not OS!)

Sorry for my bad English.

Answer:Satellite L20 keyboard & touchpad not working but keyboard work in BIOS

If the traditional BIOS update is not available on the download page the only way to get it is to contact nearest authorized service provider. They have all versions.

But this keyboard and mouse issue is really strange. can you use it if you start operating system in ?safe mode??

1 more replies
Relevance 63.96%

As you know there is a wire between laptop's motherboard and its keyboard for lighting. one end is properly connected to motherboard but the other one is not connected to keyboard body. In fact, I don't know "where" it must be connected. On keyboard body only there is a black area for that. Check out further image below:https://i.imgsafe.org/caecd1e.jpghttps://i.imgsafe.org/fe25a92.jpghttps://i.imgsafe.org/6581216.jpghttps://i.imgsafe.org/b30619c.jpg

More replies
Relevance 63.55%

Hi everybody, at home I have an USB-3-Hub for my Flex 2-14 where LAN, external Monitor, external Keyboard, Mouse, Sound, BlueRay and so on is plugged in. So the main time I use the Flex 2-14 at my Desk at Home with this usb-hub like a docking station.  The main difference to a real docking station is, that I have to open the lid everytime to push the power button. When running, I configured Windows 8.1 in the way, that I can close the lid without consequences, but I search for a way to turn in on without opening the lid before. Also wake on Keyboard or even wake on mouse could be an alternative, but I also didn't find a way to aktivate that (neither in the bios, nor in Windows 8.1). An other alternative may be to turn it on because of opening the lid (because in Windows there ist is possibility to shut it down when closing it, so truning it on and off without pressing any button may be another possibility, but I also didnt find a soultion for that. Somebody out there who can help me? Thnx! 

More replies
Relevance 63.55%

Hi,
I'm having problems with my All-in-One Keyboard on Windows 8.1(64 bit): it doesn't accept input both from keyboard and touchpad at same time (can't walk in a FPS game while looking with mouse, for example).
Is this a product's limitation or should it work?

Thanks

More replies
Relevance 63.55%

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

Answer:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Relevance 63.55%

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

More replies
Relevance 63.55%

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

More replies
Relevance 63.55%

Salam!Sir please help meMy kenovo flex 14 have some problem suddenly and now its shutdown functionality is not working ,,in most of the time ,laptop donot shut down when i try to turn off it...and remain as it is in working condition..then i shutdown it directly through pushing the power button for a while ,,but i am not comfoortable with it,,plz helpthanks!

Answer:My lenovo's flex 14 shutdown function is not working

http://www.tekrevue.com/tip/how-to-scan-fix-hard-drives-with-chkdsk-in-windows-8/

1 more replies
Relevance 63.55%

Hello, I have had the laptop for nearly a year, still under warranty and, today, some keys stopped working on the keyboard, more concretly: 5 6 F1 F2 ? '  and CTRL (LEFT) keys (written with the touchscreen). The last time it worked I was using it in class taking some notes and those aforementioned keys were working. Once I finished, packed the laptop into the cover, and into the bag. ten minutes later I took it out in the library and they did not work.No water spilling had occurred (it was dry and the bag was dry too). And also there were no hits to the terminal. They just seemed to stop working, the pressure input feels pretty the same, so they are not stuck by any material underneath. I tried reinstalling the drives (through the hardware management), checked all options in keyboard assesment....tried with safe mode, still do not work.  Could it be some defect and should call for a replacement? Thanks beforehand.

More replies