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At least one service or driver failed during system startup Lenovo G50-70 59422406

Question: At least one service or driver failed during system startup Lenovo G50-70 59422406

HiI have bought Lenovo G50-70 59422406 15.6-inch Laptop (Core i3 4030U/4GB/500GB/Windows 8.1/ATI JET LE R5 M230 DDR3L 2GB DDR3 Graphics card).I am trying to run a virtual machine having OS Windows Server 2003 Enterprise Edition of RAM 3 GB on VMware version WorkStation 6.5-7.x virtual machine.However as soon as i start the virtual machine following error is displayed " At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details"I also downloaded the latest version of VMware, however getting the same error and resulting in which unable to exceute the virtual machine properly.Can you please help me in solving the above error.

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Preferred Solution: At least one service or driver failed during system startup Lenovo G50-70 59422406

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I was trying to do a fresh install for this X61 notebook computer (7675-CTO, 4GB memory).  I encountered this weird problem and need some help.  Thanks in advnace. I first did a clean installation of Windows Vista XP2, Ultimate x64 retail edition.  It went through smoothly.  Then I started to install Lenovo Drivers and Applications.  I first installed Intel Chipset Support.  Then I tried to install the "Lenovo System Interface Driver", however, the installation failed.  The installer told me that "Lenovo System interface Driver is required to install this driver or application."  I thought this is almost a cool joke. Screen copies are available at this website: Thanks much.

Answer:Help needed - Lenovo System Interface Driver Installation Failed

Problem solved.  Lenovo posted a newer version of the driver. 

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I recently had to install a new battery for my computer. After doing so I started having this problem and receiving the following Error from the "Service Control Manager" Event ID:7026   The following Boot-Start or System-Start driver(s)
failed to load: ppfd_vt_1_10_0_24    Param 1. The issues I am having are; Unable to completely "SHUT DOWN" unless I press the power button, this is after I have already selected the "shut down" option in the Start menu. Never
had to press the power button to power off my computer. Also, at "START-UP", I get as far as a black screen with a white flashing cursor in upper left-hand corner. At this point I am stuck, nothing takes me out of this state unless I press the "POWER"
button to shut-down. In order to start-up & Boot, I disconnect AC Adapter, remove battery, wait about 20 seconds, re-install battery, power adapter, and push power button. Now my computer is all good. Can anyone help me with this, I've researched for 2
weeks and am no where. Thanks for any help. My computer is quite old, 2010 Sept., but I'm hoping that I don't have to purchase a new one...(I'm a lil cheap) lol

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I have been getting the following errors when I try to log into my account.

The system event notification service service failed the logon an attempt was made to reference a token that does not exist

I created a built-in-administrator and I am able to get into safe mode though not able to run many programs on it such as control panel and start up repair. I looked at my registry and both of my accounts look fine neither of them had a .bak on the end and so I'm not sure how to fix this if my only option is to delete my user account. I've already done a system restore to a couple days before this happened but, I'm still locked out of everything.

Is there anything else I can do that might help?

Answer:The system event notification service service failed logon ... token does not exist

Google led me to this post as I was researching the problem myself. I encountered the same issue. In this case on a vista32 ultimate box (although I do own an x64 box in case somebody thinks I'm blasphemous posting here ).

I haven't completely fixed the issue yet but I've gotten a bit further so in hopes of helping the next person here are the steps I've taken.

I was able to log in successfully in safe mode (hit F8 while starting up, select safe mode). Once there I went to command prompt (click the start button, type "cmd" [without the quotes] in the search bar and hit enter. From command prompt type services.msc to launch the services control panel. Find the System Event Notification Service, right click, select properties, change it from automatic startup to disabled, apply the change and "OK" out of the dialog box. You can now restart the computer and log in normally.

This isn't really a fix, it's a temporary work-around. SENS is needed for COM+ to respond to things like login and startup events. I've also noticed that my system is very slow right now. My next step is to find a way to generate a new token for SENS and then hopefully I'll be back at 100%. I currently have Dell researching that for me (this happens to be a Dell laptop). If I get a solution short of a reinstall to that one I'll post it too.

Hope this is helpful for someone. Good luck.

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to find the specified file.Should I be concerned about this error detection in the WinXP Event Viewer. I have clean installed the Windows XP Home OEM on a Athlon 64 3500+, SATA, Asus A8V-E Deluxe based system.This AninsHelp error shows up about 8 times in the Event log.Also noticed that when windows is into the desktop about a minute from being into windows the Floppy Disk drive tries to read for a disk but there isn't one in the drive.

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Windows 7 has been failing to boot and when I ran a startup repair, I got the following:
Problem signature:
  Problem Event Name: StartupRepairOffline
  Problem Signature 01: 6.1.7600.16385
  Problem Signature 02: 6.1.7600.16385
  Problem Signature 03: unknown
  Problem Signature 04: 21199678
  Problem Signature 05: AutoFailover
  Problem Signature 06: 11
  Problem Signature 07: BadDriver
  OS Version: 6.1.7601.
  Locale ID: 1033
No new devices have been added to this computer recently. Problem first started with extremely long boot time into Windows 7.
FRST Report shows:
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:14-12-2015
Ran by SYSTEM on MININT-DP87NLO (14-12-2015 14:40:50)
Running from g:\
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 10
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
Tutorial for Farbar Recovery Scan Tool:
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [RTHDVCPL] => C:\P... Read more

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Hi, everyone. I received a warning or error message when I started up my Dell Inspiron Windows Vista. It popped up on the bottom right on the task bar. Not only did this warning came up but now my taskbar looks like it's in 'Classic View'.

This is an image of the error:

How can I fix this problem?


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Hi, I am running NT Server4 with service pack 6a. Upon booting, I receive the message 'At least one service or driver failed during startup'. According to the Event Viewer it is the 3COM 3C90x Adapter Driver failed to start due to the folowing error: A device attched to this system is not functioning.

There have been no hardware or software changes made to the computer recently. Any suggestions on how to get rid of this message? Thanks

Answer:service or driver failed

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I have a message coming up titled "Failed to connect to a windows service"
and it reads -

?Windows could not connect to the System Event Notification Service service. This problem prevents standard users from logging on to the system. As an administrative user, you can review the
System Event Log for details about why the service didn't respond.?

Also, the task bar and menu <g class="gr_ gr_46 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace" data-gr-id="46" id="46">turns</g> into
a classic style of windows randomly when this is happening. This started happening a couple weeks ago to one device regardless of what network it is connected to.

Does anyone have any ideas on how to fix this? We have already reset the NIC on the laptop to force all settings to DHCP to ensure DNS is being set correctly. Updated DHCP settings
to disable NetBIOS as it is deprecated and should not be used over DNS for resolution. And we have run the <g class="gr_ gr_45 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="45"
id="45">winsock</g> reset.

How many devices were affected? - Just oneAre you connected to a domain network? - YesWhen did the issue start happening? - The issue started a couple weeks ago and is getting worse

What we have done so far:

- ... Read more

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Hello all, first say that my English is very bad.My sister bought a Lenovo G560 laptop that had Windows 7 operating system. She asked me to change the operating system because she likes most Windows XP.I installed Windows XP normally. all good, but the audio driver is given on this page does not work. I've searched around the internet and I could not find the driver. According toEverest, the driver is "Conexant Cx20585".Please, I need your help, I'm going crazy and I did not concentrate on my studies for this.pleaseeee!!for more information, the error when installing the driver on this page is this:Failure to install the driver: Could not find the device for this driver(In Spanish: fallo en la instalación del controlador: No fue posible encontrar el dispositivo para este controlador)


Go to Solution.

Answer:Failed installation of audio driver for Windows XP. Lenovo G560. Driver --> (Conexant Cx20585)

Hi Jose_Galdos,
That's listed as the Conexant Pebble High Definition Smart Audio.
Seeing as how it's HD sound, I think you'll need to load the Microsoft UAA driver first to get it running under XP.
Is  this the driver that you tried to install?

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I am hoping someone can help me with this because I have looked almost everywhere to find a solution to fix this. I am getting this on my machine when I start it up:

At least one service or driver failed during system startup. Use Event Viewer to examine the event logs for details.

Looked into the events log and this is what I found:
Service Control Manager
EventID: 7024
The Routing and Remote Access service terminated with service-specific error 16389.

Service Control Manager
EventID: 7023
The Internet Authentication Service service terminated with the following error:
The data is invalid.

I hope there is someone who can help me find the solution to my problem. Help me if you can.

Oh, also...running win2000 server family


Answer:Needing help with this problem service or driver failed.

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Gateway DX4720-03, Windows 7 HP 64-bit.

Living is south FL can be a bitch when the rains come as there often is a ton of accompanying lightening that plays havoc with the electrical system, even though I have surge protectors inside and outside the house. We just had some very heavy rains with lightening and my computer shut down several times, but I could restart it each time...except for the last time when Windows wouldn't startup. At that point, Start Up Repair came into play. Although I routinely backup on an external drive, of course I never did it this month-DUH!

Results from SUR were error free (error code=0x0) on all the parameters tested, however there were the following error codes reported:

"Unspecified change to the system configuration might have caused the problem."

Repair Action: System Restore
Failed: 0x1f

Repair Action: System Files
Failed: x490

There were more options to select for a recovery task, but I didn't try them as they didn't seem to be as salient as the two above..

As System Repair and System Restore failed, please advise what i should next do.

Answer:Windows won't startup, System Repair and System Restore failed.

What's the date of the most recent backup that you have?

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I have a problem with my ThinkCentre E72 (Windows 8). Suddenly, it shuts down with "shut-down" screen. Later, in my Event Viewer, I found the following System Warning:"The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001" where the source of problem is Kernel-PnP. Only thing that is plugged in my computer is mouse, keyboard and monitor. Many thanks,Matija 

Answer:E72 - The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001

In case anyone else is affected by this, please have a look at my post in Kernel-pnp (PLEASE HELP). Best regards // ThinkErEr

ThinkCentre M900 Tiny, i7, 16GB, Samsung 950 PRO M.2 NVMe 512GB

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I know there was a thread earlier about the same issue but the solution doesn't seem to work for me.

This is the message i am getting on startup:

"Failed to connect to a windows service.
Windows could not connect to the System Event Notification Service service. This problem prevents limited users from logging on to the system. As an administrative user, you can review the System Event Log for details about why the service didn't respond."

The message comes with a very slow start up.

The computer doesn't seem to recognize any of the wireless networks either, so i currently can't connect to the internet either. So i am using a different computer right now.

I am using a Gateway T-1620 with Windows Vista Home Premium 32. Microsoft Security essentials is running and the firewall is down.

Answer:System Event Notification Service, failed to connect

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I am currently using Windows 8.1
2 days before I updated my PC to 8.1 from 8
Then last night I kept Asphalt 8 for downloading from the store
And in the morning I shut down the PC and after several minutes
when I turn on my PC it shows somewhat like this :

"The System Event Notification Service service failed the sign-in.
Function could not be executed"

And the PC also doesn't shut down I have to force shut down it.
So please help, it's not starting at all. I even tried in Safe Mode
but it shows somewhat like this when I open MSCONFIG
and disable startup items

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Windows 7 64-bit SP15

My Dell Latitude e6420 is having problems as of the past week. An error comes up on every reboot or startup of my machine. The "Failed to Start System Event Notification Service" error would come up on my screen down in the taskbar. Details below of startup:Laptop comes up slow.
Login and once desktop shows that error appears on my screen and sometimes my audio service isn't working (but it can't be the the driver for my video/audio card because sometimes it works and other things will crash meaning a corruption of some system driver.)
Takes 5-10 minutes for machine to fully boot.
Look at event log and shows Event ID Error 7026 every reboot.
I cannot find a fix for this error and nothing seems to be working. Please help with any information. Thanks.

Answer:Failed to Start System Event Notification Service

Windows Server 2008: Event ID 7026 this article just says what you are thinking seems to be correct. have you looked in device manager to see if there are any warning signs in there?
when your in event viewer, isn't there a link with the error that gives some help?

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I've gotten this error every time my computer freezes and makes a horrible noise in my headset, the only way to fix that is to turn the computer off. I am pretty sure this is from a virus called "Free Ride Games" that I somehow got on my computer while cleaning it up. The error is  the X5XSEx_Pr143 service failed to start due to the following error: The system cannot find the file specified. I was wondering if anyone could help me fix this problem/ Virus.

Answer:the X5XSEx_Pr143 service failed to start due to the following error: The system

I'm sorry I didn't post in the right forums I just realized there was more I was just sick and tired of this virus that I was in a hurry.

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This Error popped up on my Screen today

My Nvidia control panel, among other programs do not seem to start with windows any more ( i noticed this right away because my screen configuration had changed)
I have checked the service and all of its dependencies and all of them are working fine. a quick Google search yielded no fixes that worked for me and I'm stumped as how to solve this

Thanks In Advance


Answer:Failed to connect to System Event Notification Service

Usually it's a driver or COM component that's causing this. What does your Application and System event log show you as warnings or errors?

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I am getting this message when i try to boot ERROR: System Fan Has Failed. Service PC to prevent damage to the system. Press to continue (The cpu fan is workingit is working) My bios i version 5.13 10/24/07 on your support site Bios version is version 5.13 2008-05-08 (I flashed this version) I did that because i don't have a hardware monitor in my bios (nr 9) What can i do i still dont have hardware minitor in my bios ? Still getting this message: ERROR: System Fan Has Failed. Service PC to prevent damage to the system. Press to continue Resete bios? Taking out battery?

Answer:ERROR: System Fan Has Failed.Service PC to prevent damage to...

Hi The message very clearly says that the Fan is failing you need to replace the Fan so that the unit works fine. If you have already updated the Bios on the unit. Then check if your unit is still covered by HP Warrenty contact technical support and get it replaced or if your unit is Out of Warrenty need help in regards to part let me know. Let us know how it goes! *Although I am an HP employee, I am speaking for myself and not for HP.*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks! RegardsManjunath

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When I start up I get a window open up saying: Lenovo service trigger v0.1. Event registered successfullyStart event successfully raisedUnregister rrservice provider successfully! I'm using Windows 7 Professional. Can anyone help me get rid of it? I did do a search and found references to this, but I was not able to follow the suggested solutions; I'm relatively competent in relation to digging about the OS, but the suggested solution was not detailed enough for me to follow. Thanks for any assistance.

Answer:Lenovo service trigger message on startup
Here's a thread on this. Check the post above the one marked solution.  

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After Windows (7, 32) desktop displays, a DOS window displays for a few seconds.  It contains the following; Lenovo Service Trigger v0.1  Event registered successfully.Start Event successfully raised.Unregister rrservice provider successfully! It always goes away and does not seem to affect anything, makes me nervous to see something like this when there is no obvious explanation (can't see it in Event Viewer).  Anyone know what it is?   

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I dug around quite a bit... I really hope this hasn't already been a thread...

"Failed to connect to a windows service.
Windows could not connect to the System Event Notification Service service. This problem prevents limited users from logging on to the system. As an administrative user, you can review the System Event Log for details about why the service didn't respond."
​This message comes with slow start up and shut downs that occasionally freeze. Another strange symptom is that sometimes (about every other time I boot up the computer) it loses the shiny-black Vista theme. Not so much a concern of aesthetic and more a note of wonkiness.

The laptop was sluggish recently and I was doing some cleaning: defrags, registry cleaning, virus/spyware scans, etc. I... have a theory my sweep with CCleaner may have done something it really shouldn't have. I'm unsure what to do about this if it is true though, because although I didn't delete them, all my restore points are gone. I also recently changed the virtual memory size, if that is relevant.

Also uncertain of relevancy, but the worst of it (Service message) began while I was toying around between Pidgin and Trillian. Trillian crashed... something. There are so many event logs now that I'm not able to figure out what it was

I'm really not as familiar with the workings of this computer as I wish I was, I'm really not certain about how to diagnos a problem from what I s... Read more

Answer:Solved: System Event Notification Service, failed to connect

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Hi All,

My windows 7 showed this message "The User Profile Service failed the logon". I've followed the tutorials related to this matter, but I found some problems.

- I've logged in with "safe mode with networking", and chose system restore

- Appearantly system restore was turned off, so I checked on tutorial how to turn it on, but I failed since all posts said that I needed to click "system protection" tab on the left pane and that Tab did not appear on the screen.

- I've googled about the system protection, but still did not find the solutions

I've read some posts said to create new user profile, but since I'm afraid of data loss, especially from the partition disk (D) and my browser bookmarks & history

Kindly need your help about how to fix this problem.

nb : sorry, I'm a new member, I hope this post is in the the right thread

Answer:The User Profile Service failed the logon, No System Protection tab

You need to have a System Restore point created prior to the issue, it is a pro-active solution.

You can try a new user, your worry is unnecessary. The new account will have it's own user folder under C:\Users and if it works, you can get your files from your original user folders.

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The computer shuts down of its own accord and reverts to login screen with "The user profile service failed the login" and I am effectively locked out from this point on. It is difficult to pinpoint when this happens - could be after windows update,I set up a password on my default "Home" account with administrator rights and "User" account without admin rights.or a combination of both. It happens in both Win 7 and Win 8 (I have purchased the upgrade), when the system is installed with Lenovo's applications and drivers recovery discs.  Win 8 installed with applications and setting in tact (considering installing Win 8 as a fresh install to see if that makes a difference). I have tried the fix of booting into safe mode (MS Article 947215), but I am locked out because the error message is on the admin account. I have successfully cloned the Intel SSD 180GB drive onto a Samsung 840 Pro SSD immediately after a reinstall, as I read a post suggesting this fixed issues with the Intel 180GB drive, but the same thing has happened. I am considering using the "no applications or settings" option when I install Win8 next time, and switching off Windows update ...... is this a good idea? Thanks in advance for your help. UPDATE 12/02: Technical support  has started a case:Ran diagnostics (SSD / Memory / PCI Express / Wireless) and all passed OK. Asked to run BIOS bootable update.  Knew had done this but ran bootable CD again just ... Read more

Answer:After system reinstall on T430s get "The user profile service failed the logon"

Hi, RichT
That sounds like a pretty good idea to me. This would allow you to keep your files that you already have, but it would not try to migrate your settings or profile which is currently the issue. If this does work, however, I would enable Windows Update shortly thereafter. Other than that, it sounds like a sound plan to me.
Hope it helps,Adam

______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Hello all,

I have been having a problem with my PC for the last ...uhh... couple of years where it will randomly, without warning, reboot itself. I cannot correlate any rhyme or reason for when it occurs, and sometimes it happens several times per day, and sometimes just once. The message in the event viewer that occurs just as the system reboots itself is "The MCSTRM service failed to start due to the following error: The system cannot find the file specified." - I googled this and found that it was connected to Rhapsody, which I promptly uninstalled. This alleviated the problem COMPLETELY for about a week and a half, until two days ago when it began all over again. I had not installed or uninstalled anything when the change occurred. Here is my HijackThis log (I'm not sure if you need this but I saw other topics include this).
DDS (Ver_09-05-14.01) - NTFSx86
Run by Administrator at 15:41:15.11 on Wed 06/10/2009
Internet Explorer: 6.0.2800.1106 BrowserJavaVersion: 1.6.0_13
Microsoft Windows 2000 Professional 5.0.2195.4.1252.1.1033.18.383.80 [GMT -4:00]
============== Running Processes ===============

c:\PROGRA~1\COMMON~1\mcafee\mcproxy&#... Read more

Answer:The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I cannot logon to my laptop for the 1st time

I am getting a message The User profile service failed to logon

user profile cannot be loaded

Any ideas please

Answer:Cannot login to Windows system - User profile service failed to logon

If you have a Toshiba SSD drive in your laptop there is a problem in windows 7 that makes impossible to logon to the system when the TOSHIBA Storage Utilities are installed. In that case you have to figure out how to get to the system and uninstall it.

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when i boot up my laptop now it comes up with failed to connec to a windows service sytem even notification service, this is stopping me getting on to interner etc,
i have tried a REPAIR, done a cold boot, done netsh winsock reset
restarted laptop
and it still stays the same
i see there is a suggestion to delete the winsock services hivekey in registry is this safe to do. i dont want to make it even worse,. but at moment nothing is working whatever i try.
please helo i did get error 1747 as well i cant start the services they are in starting mode and wont stop or start (greyed out options)

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Awesome.I have a 1 week old X220 that had its C drive wiped tonight by the current driver package that is still listed on Lenovo.com  

Answer:Bluetooth driver update failed on Windows Update - driver from wiped C drive

@jeffmik,There was a post on tweeter from you saying that the BT package from Windows Update wiped your C:\ too? Is it the one from MS or from Lenovo which wiped the C:\? Also there is a new driver from engineering which have fix this issue. We are currently pending the team to update the website. You can download the BT driver directly from the link below.

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Hi all having another head scratcher, I recently built a new computer a few weeks ago and everything has been running smooth up an till a few days ago.

I have this issue where if the computer is left doing nothing for around 10 mins it freezes up completely and cannot get into it without holding in the power button to power it off and let it boot up again, what is frustrating is that i could be working on it for hours with a bunch of heavy applications running like adobe cs or running games like bf3 and it will be fine but as soon as it goes idle for a short period it freezes?

It also happened a few moments ago, but this time it was as soon as I powered the computer on and logged in.

I have searched through the event viewer and there appears to be a pattern every time this happens I get the following error message

The AODDriver4.2 service failed to start due to the following error:
The system cannot find the file specified.

A few days i was getting this once before the freeze but now it appears twice in the logs.

There was also another one, but I think I have fixed it as it has not appeared in the event viewer in the last two crashes.

The following boot-start or system-start driver(s) failed to load:

I have done a bit of research on the AODDriver 4.2 service, and apparently it is linked to my ATI graphics card somehow but there is not alot of posts on the net about this issue. I have included a screenshot of my amd vision engine information.

Here is my comp... Read more

Answer:Solved: AODDriver4.2 service failed to start, The system cannot find the file specifi

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I've been having issues with the system running slowly. At  startup and when starting g a browser the disk is being accessed at a very high rate which slows the system  to a standstill. Often the browser is unresponsive for 20 seconds or more. I am running System Diagnostics from the startup menu. The SMART Check, Short DST and long DST all passed but the Startup Test failed. The diagnostics feature did not offer any more info about the failure or possible fixes. Does anyone know more about this test/failures/fixes? Thanks

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Lenovo Support offers the WLAN driver for Atheros/Realtek/Broadcom from 7/16/2015 for Windows 10 x64. The Atheros driver version is, the file is 0ig302af.exe/77,1MB. But the driver failed. When I try to install I have the message"No appropriate driver to be installed". In my G510 I have a Qualcomm/Atheros WLAN card, not a Atheros/Realtek/Broadcom card. But I think, the Atheros driver version is the same and Lenovo Support doesn´t offer a WLAN driver for Qualcomm/Atheros. What is to do?     


Go to Solution.

Answer:Lenovo G510 WLAN driver for Windows 10 failed

Hi czer27,
Welcome to Lenovo Community Forums!
Can we try a manual install?
Try running the Driver installater again, The first few window of the installation should show you a path where it would extract. e.g. C:\Driver\WLAN
I need you to take note of the path the installation will show. Continue the installation until it ask you for a nother installatin confiration question with a check box. Uncheck the boxx that says Install.
Now Open Device Manager and open Network adapters and look for your WLAN (Atheros)
Right click and hit on update driver, Select Browse my computer for driver software
Now the next page will give you an option to browse, direct that browse option to the extraction folder earlier and Continue the install.
Let us know your findings

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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i downloaded latest intel driver from lenovo itselfwhenever i try to install it says the driver being installed is not validated for this computer.i download intel driver update utility also didn't do anything it said that this oem version doesn't accept custmizing.even though it updates wlan and bluetooth driver.of course i have reset the pc using one keyrecovey and tried it also failedhow ever when u update via windows 10 update it updates so what is the problem and how come a driver that is being listed on lenovo site and it not compatible with its own hardware manufacture.

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Hi! So okay. I hope I'm at the right place for this.

Last year my laptop suffered from a pretty hard crash just when I was opening Spotify (pretty strange). I managed to get the computer up and running again after many factory resets, un/installations of drivers and so on. Don't remember half the things I did back then.

But since then I've still suffered from DSODs, like every time I restarted the laptop or something like that. But after some BSODs I've always got back in the computer, so I kept on living with it sort of. But recently the laptop just kept on crashing everytime it came on to the "Welcome..."-loading screen. Sometimes it works but its rare, but Safemode works fine.

The error the BSOD throws me is "Attempt to reset display driver and recover from time out failed" with the note pointing to atikmpag.sys. I've searched and tried so many different solutions I would like to think but I feel the need to get some help on this actually.

Followed the instructions for creating a log and below is my specs:

Computer: Samsung Notebook 305V5A-T05
OS: Windows 7 Home Premium 64bit
CPU: AMD A8-3530MX APU with Radeon Graphics
RAM: 8GB (2x 4GB Samsung)
Graphics card: AMD Radeon 6600M and 6700M Series, AMD Radeon HD 6620G

Answer:BSOD on startup, Attempt to reset display driver failed (atikmpag.sys)

The zip is not containing a lot of necessary info. As it is stated in the OP, it is possible that the crash dumps are not recorded, but we need some other info. Please provide these two .....

► upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
How to Create a System Information File in Windows.

► Take a camera snap of the next BSOD screen and upload it here.

We can start troubleshooting after getting these two.

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Hi guys, so im fixing my neighbors laptop for him. He gets bsod at startup about 90% of the time but is still able to boot correctly a small portion of the time. When he does boot itll run for about 30 minutes and then shutoff with bsod again. I scanned and removed all malware and ran a virus scan as well, and cleaned up all junk files and registry errors with CCleaner. I also ran a system file check against a windows 7 install disc to make sure everyting looked a ok there. I opened up his boot log and saw a number of failed drivers which I am assuming is the problem. I will attach it here. Anyway are the failed drivers the problem, and if so is there an easy fix, or should i salvage his data and reinstall. Thanks a bunch

Answer:BSOD on system startup due to failed loading of drivers?

What virus scans did you run and what, if anything, did they find. Please post the logs.

I would strongly recommend you do not use any Registry Cleaners as they often cause more problems than they fix. They can also make Malware detection and clean up more difficult.

What we really need to see is the crash dumps so they can be analyzed.

Have you checked the system is not overheating, have you cleaned out the cooling fan and the exhaust?

Please follow this small guide to attach your minidump files so they can be analysed.
First locate your minidump files, open Windows Explorer and click on the C: drive in the left pane, in the right pane look down the list of folders and double click on Windows to view its contents. NOTE: If your operating system is installed under a different drive letter then look there. Scroll down the contents of the Windows folder and look for a folder called minidump and double click on it. You should now see the minidump files which will have a .dmp extension.

Zip up at least 6 of the most recent files into one zip folder (if there are less then just zip up what you have).
NOTE: To zip up the files in Windows (all versions). Right click the file, click on Send To, and then click
Compressed (zipped) Folder. That will create a zip folder containing a copy of the file, you should see it appear.

If there is more than one .dmp file click on the first one, hold down the shift key and then click on the last one. That should highlight all the files. ... Read more

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Hello everyone. I'm a big fan of this incredible website but I haven't actually posted here ... until now. Hope someone has some advice for me.

My HP laptop running Vista somehow picked up something nasty. Simple scans were not fixing it, so I figured I'd try to do a System Restore back to a point before I picked it up.

Short story is the Restore failed ... and now I can't get Windows to load even in safe mode.

Here's what I was able to copy manually from the error screen:

(After reboot following System Restore attempt:)
Microsoft Windows: Startup Repair cannot repair this computer automatically
(Send information about this problem)

Clicking on 'More details' shows:

Problem signature:
problem event name: StartupRepairV2;
signature 01: AutoFailover;
signature 02: 6.0.6000.16386.6.0.6001.18000;
signature 03: 0;
signature 04: 65537;
signature 05: unknown;
signature 06: MissingOsLoader;
signature 07: 0;
signature 08: 3;
signature 09: FixBootConfig;
signature 10: 2;

OS Version: 6.0.6000.;
Locale ID: 1033

Diagnostic log (before reboot) showed all tests successful except Failed to find OS Loader.

Clicking through results in a reboot, and another OS load fail.

It lets me select "Advanced options" which opens a window with these links:

- Startup Repair [which fails again; repeats this whole process over]
- System Restore [which fails -- see below]
- Windows Complete PC Restore [sounds drastic -- have not attempted yet]
- Windo... Read more

Answer:System Restore failed; now Startup Repair fails too

hi ,,, could be a boot loader prob,,, have a look at the 5th post down in the link,,, you have your pc backed up ?? if so and you have the windows disc i would just clean install the OS and reinstate the backups,, i have read a lot about this issue you have and it always seems to end up with a clean install to remedy the problem,, just thought id mention this in case you want to cut to the chase good luck.

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Using Windows 10 version 1511 and all updates.  Used the Lenovo System Update and everything has been updated.  I wanted to turn on the built-in camera on my Lenovo Thinkpad Edge 530, the F5 key, and it came up with a message saying, "This key combination opens the Lenovo Settings Program. You do not have the Lenovo Settings Program installed on your computer. To launch the program using this key combination, install the program first." I went and downloaded the Thinkpad Settings Dependency for Windows 10, restarted the laptop and it still doesn't work. Even the Lenovo System Update program has it and I also downloaded it.  I restarted the laptop again and it still doesn't work. I then went to install the Lenovo Settings App on the Windows store and it doesn't look like the right one plus it still didn't work. My other problem is with the Lenovo Companion App from the Windows Store.  It worked before but now it ask to "Please install or update the Lenovo System Interface Driver for full functionality of Companion, then restart the app after installation."  I have installed the Lenovo System Interface Driver multiple times and it still popped up that message.  Yes, I have restarted the laptop and Companion.   Is there a reason why these issues are happening and how to fix it?  Thank you in advance.


Go to Solution.

Answer:Edge 530 - no Lenovo Settings Program and Lenovo System Interface Driver You also need the Lenovo settings app from windows app store.

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Although I've installed several times Lenovo System Interface Driver, Lenovo Settings keeps asking me to do it in order to get full functionality.
What can I do for Lenovo Settings work as is supposed to?
Thanks for any help regarding this annoying problem
Extra info:
OS: Windows 10 Pro 64bit
Lenovo Y50-70
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Live to win, dare to fail...

Answer:Y50-70 - Lenovo Settings keeps asking me to install Lenovo System Interface Driver

Is it  a pop up notification from the System Tray?
Or is it a dialog box that is created in the middle of the screen?

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I have a problem with the Lenovo Systems Interface Foundation Driver. It's not working although it shows under System Devices to be installed, the latest version, but I cannot use any of my Lenovo apps. Under events in Systems Devices it has a note that says : "Device ROOT\SYSTEM\0003 requires further installtion" What can I do th get the driver working as it should. Thanks 

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I have a Dell Inspiron running both Windows 7 and Ubuntu. Linux boots up fine, but I can't get Windows to boot to the log in screen. I tried startup repair, but it failed to fix the issue. It said that the root cause found was
"A patch is preventing the system from starting"
I can't do a system restore (no points), or a system image recovery, so is my only option a Dell Factory Image Restore? Note that I do have access to all my windows files via ubuntu.

Answer:Startup Repair Failed: "A patch is preventing the system from starting"

When you do a "Factory image restore" the partitions of Ubuntu will also be deleted and put back to the default state when the computer was first bought. 
1. Backup all important files.
2. Try Macrium Reflect free or another program to backup your Ubuntu partitions. 
3. If you're sure you have backuped your personal files and have a backup from the partitions. Then you may proceed to do a Factory Image Restore. 

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Yesterday my Windows 7 machine crashed a couple times - the first time the screen just went black, and the second time it looked like a video driver problem. There was no BSOD either time, I had to do a hard power off and then restart.

When I started up the computer after the second crash, Windows gave me an option to do a Startup Repair, so I did that. After a half hour or so, it told me that some sort of system files integrity check had failed and it couldn't fix it. But still I was able to boot into Windows and everything seems to be working OK.

I looked in the event log to see if I could find that error about the system files integrity check failing, but I couldn't find it. Should I be worried about the fact that the integrity check failed?

Answer:Startup repair - system files integrity check failed

Run sfc /scannow from a Elevated Command prompt. I believe that is what the repair process was talking about.

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Hi. I need help urgently.My computer, windows 7, failed to go into main pages, keep asking to repair startup.But I tried many times, failed to repair startup, even system restore also failed.So I have read forum here that facing same problem with me with the same error message.I have done the Farbar Recover Scan Tool. The following is the message report after done the scanning.Please advise me what should I do for the next.Thanks.Urgent need help pls!!! Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 26-11-2014 01Ran by SYSTEM on MININT-FI4R9TU on 01-12-2014 00:19:22Running from g:\Platform: Windows 7 Ultimate (X86) OS Language: English (United States)Internet Explorer Version 8Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.Tutorial for Farbar Recovery Scan Tool: Registry (Whitelisted) ==================(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)HKLM\...\Run: [NeroFilterCheck] => C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe [161064 2007-07-03] (Nero AG)HKLM\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [34672 2008-06-11] (Adobe Systems Incorporated)HKLM\...\Run: [TkBe... Read more

Answer:My computer Windows 7 can't get to repair startup and failed to system restore.

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To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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My pc failed every time to install pc suite and usb driver/ adv driver..
But at mass storage mode I'm able to open its phone & sd card storage on pc.
Every time I open the package file of pc suite, it blinked a page for just a nano second then disappear..
There's a lenovo smart assistance I have downloaded. Although it was able to install, but cannot find the phone over usb connection..
I have .net 4.5.1...
So whats the problem /?

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Anyone know when or where Lenovo will release / has released a windows 10 compatible driver for the Intel Wireless ac-7260 wifi adapter (mine is in my T440S)? Currently it's not possible to upgrade because the wifi adapter fails to operate correctly and I can find no update from Lenovo for my notebook and the ac-7260 adapter on the site that supports windows 10.     I also tried the Intel "generic" drivers but that failed to resolve the problem. I tried many things and just could not get it to work for many different reasons that all boiled down to the adapter driver failing to work and giving errors or simply not working at all. Now  that Windows 10 is released surely Lenovo has an adapter driver somewhere for it? 


Go to Solution.

Answer:t440s windows 10 upgrade failed due to lack of Lenovo driver for ac-7260

I have the same exact laptop and had no issues with the wireless drivers. I manually check the downloads page of my product on Lenovo for the latest drivers but before I install them I uninstall the device drivers from within device manager and also select the option to uninstall the driver software.Hope this helps!

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Hi! Need Help. When my system tries to go in STANDBY an Exclamation Point sign appears like the one in my Title appears. It says:

System Standby Failed
The device driver for the 'Standard 101/102-Key or Microsoft Natural PS/2 Keyboard' device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update this driver.

Does anyone know what this means and what I need to do to fix it? I tried updating the driver, but it says it is unable to find one.

Thank You In Advance!

Answer:System Standby Failed - Driver?

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Lenovo System Update 5.0.3 failes to download packages - ADUP Failed 

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Dear Community, I've bought a B50-30 Laptop without operating system and installed Windows 7, 32bit-System on it. I don't find any compatible driver at the Lenovo Driver Page or on Google I can install to use WLAN &/or LAN via cable...I really need some help here fast and hope somebody can help me here!Thank you very much,SplettD


Go to Solution.

Answer:Lenovo B50-30 Windows 7 - 32bit System Driver + Network Driver

hi SplettD,
Welcome to the Forums.
I tried to extract the B50-30 Realtek Lan Driver for 64bit and it looks like there's a 32bit driver inside the setup package.
Can you try the following:
1. Download this Win7 32bit Realtek LAN driver and extract it (e.g., to the desktop)
2. Open Device Manager > Other devices > Ethernet Controller (right click > choose Update driver software) > Browse my computer for driver software then point it to the folder where you extracted the files in Step 1.
If successful, the Realtek LAN driver should be installed.
As for WLAN and the other missing drivers, can you follow this guide on how to get their hardware ID and post the results here.
Let me know how it goes

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I recently upgraded my Lenovo 3000 H210, M/T 5355-2NU from Windows Vista Home Premium (64-bit) to Windows 7 Home Premium (64-bit) with the media received through the Windows 7 Home Premium Upgrade Fulfillment Program. I installed the 64-bit version of the Common Components Installation v1.0.0.8 and restarted the computer and then installed the 64-bit version of the Lenovo Driver and Application Installation program, v5.1.0.0900.  Afterrestarting the computer, I receive a message box stating "Cannot access the Service Partition".  If I click onLenovo Driver and Application Installation on the Start Menu, I receive an error that the installation has notcompleted.  Restart to complete the installation.  If I restart the computer, I am back to the first error. Any idea how to resolve this situation? Any help is greatly appreciated.  Thanks in advance. -Larry 

Answer:Cannot Access the Service Partition after installing Lenovo Driver and Application Installation

I am having the exact same problem. It's driving me nuts. I also downloaded and attempted to reinstall the factory software from Lenovo's site. It installs but will not launch, giving me the following error message: "This software is for intallation on a Lenovo computer." Or words to that effect. Hopefully someone knows the answer. Tried tech support twice. Ugh... Thanks in advance. -----------------------------------------------------------

Lenovo 3000 H210 Desktop, 64-bit, Intel E5200 Duo Core, 4GB RAM, 320 GB Hard Drive

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I purchased a brand new Yoga 2 Pro in  the US. SHipped to the UK, and workd fine for 10 days when the SSD suddenly failed. Shipped to Levovo for warranty repair. After 6 weeks they decalred it unrepairable bacause they "cannot get the parts". This a system currently being sold on the Lenovo UK and US web sites, where they specifically mention that "You can count on lightning fast read/write speeds with up to 512GB of reliable solid-state drive (SSD) storage". Does anyone else find it incredible that they should reach such a conclusion for a system that is only a few weeks old. Thay are effectively sellingb systems that they cannot repair, which seems very sharp practice. I suspect that part of the problem is that they sent the system to Germany for repair, and that particular model is out of stock on the German website. Hardly a global approac h to customer service.

Answer:Yoga 2 Pro SSD failed after 10 days - Lenovo claim system is unrepairable

I feel for you, but shortages on high-end or high demand electronic components is nothing new to any manufacturer.  It's unfortunate for us consumers, but it happens to every manufacturer at some point. They should be sending you a new machine if they cannot repair the old one. Stinks that you're stuck in this, but it doesn't seem like they didn't try.  There are other companies that are much worse, they could just ignore you for months. Good luck, ask them to send you a replacement system.

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"OMCI system driver failed to load on start up." Source: Service Control Manager.

I have had this error message appear repeatedly over the past 2 months or so.

More recently the following also fail to load:

Windows (XP SP2) also often fails to start, sometime failing after the Windows logo screen has run, sometimes it doesn't get that far. Hitting the power and re-trying works...

Any advice appreciated.

Answer:System driver OMCI failed to load...

PC tools Anti-Virus Engine (now uninstalled)

Also have frequently hung on starting.

Another recent error:
"The Messenger Sharing Folders USN Journal Reader service service failed to start:
...The service did not respond to the start or control request in a timely fashion. "

Another recent error
"An error was detected on device \Device\Harddisk0\D during a paging operation."


"The device, \Device\Scsi\JRAID1, did not respond within the timeout period."

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Hi, I am currently having problems with a desktop that's part of a small network. It is running Windows XP Professional SP2. Initially I found it runnig without any Anitivirus protection with the Windows Firwall disabled. I re-enabled the latter, and promtly downloaded malwarebytes, and after a scan in SAFE MODE found and removed 2 viruses.
I then proceeded to download a free antivirus protection and before installing created a restore point. After installation, I attempted an high-prority update to SP3. This hung and so I cancelled following 3 hours. Cancelling the update was not clean since this process itself stalled requiring a forced exit of the process. The system seemed to be fine but was running noticebly slower so I ran a system recover to a restore point created automatically at the beginning of the update to SP3 - the point referred to a check of the system configuration prior to the start of the update.
The restore process started and ended within an hour. Upon automatic restart however the load hangs just after the windows logo appears with the task-loading bar below it. At this point the screen goes black and displays 'no signal input' following which the load process restarts in a continuous loop.
I would be grateful for any suggestions as to what may be happening and how to solve it. As is always the case with these things It is a really high priority to get the desktop up and running again.
Many Thanks.

Answer:system restore hang, failed startup, unable to start OS, No signal input

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Dear all My system has an age of 8 weeks (!) and initially after I bought i booted up the pre-installed windows7 and created the recovery dvd set (boot disc, and the 3 data discs). I then had to install a linux on the system which was running fine the last 8 weeks (complete wipe of disk prior to linux install).I now wanted back to restore the factory pre-installed win7 (again, wipe disk with image). While creating the recovery set there was no error seen. During the restore all went smooth, until the last few steps taken on data disc 3, there poped up a message like "windows failure, my be caused by hardware change" -> you only can click OK (which i made). After booting, you are not able to startup windows. Windows claims the error: Title: Windows Boot ManagerWindows failed to start. A recent hardware or software change might be the cause. To fix the problem: 1. Insert your Windows installation disc and restart your computer.2. Choose your language settings, and then click "next"3. Click "Repair your computer." If you do not have this disc, contact your system administrator or computer manufacturer for assistance. File: \windows\system32\winload.exeStatus: 0xc000000fInfo: The selected entry could not be loaded because the application is missing or corrput.  Thank  you very much for every hint or help! Kind regards,Rolf

Answer:T410i: Lenovo DVD system recovery fails! (windows failed to start)

Hello liro,the recovery process need 1 cd and 2-3 dvd´s.Check out this thread:

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I've got a problem with the laptop Lenovo T410s. I've put the new HDD on it (tried even the same with a different HDD too), and started to instal WIN 7 64-bit from the recovery disks. I used to do it many times so far with different Lenovo laptops without any problems. But this time, a while before the end of the instalation (when processing the sdrivebackup.wim) it stops and comes with a statement: " the recovery process has been finished, please ...." (but I see that the progres bar is far awayfrom 100%) , and finishes the instalation, reboot the computer and it comes the screen with the statement from the Windows Boot Manager:"Windows failed to start. A recent hardware or software change might be the cause. To fix the problem (...) File: \Windows\system32\winload.exeStatus: 0xc000000fInfo: The selected entrycould not be loaded because the application is missing or corrupt" I read a lot about the ways to solve similar problems, but they don't work on my case. The strange thing is, that I can instal WIN 8 or WIN7 from regular Windows instalation disks  (not from Lenovo recovery, but from normal universal Windows instalation disks).As I told before, I tried it in 2 different HDD disks with the same effect. It looks that the recovery instalation stops before the end without instaling some files which are missing later during starting the system.Anybody can help me with that problem? 

Solved!... Read more

Answer:Lenovo T410s recovery windows 7 failed to start after the system instalation.

I'm not sure this is a source of issue but who knows...What are the Boot Mode setting in BIOS Setup menu and HDD partioning type? For the Lenovo recovery they must be "Legacy" (it means BIOS, not UEFI) and "MBR" (i.e.not GPT).If you installed win8 at least UEFI setting persists instead of legacy BIOS one

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Hi all.

My pc has been hanging randomly and I have to use the power button to shut down/restart.

I've checked in events and there is this error which seems to be causing the problem as the time matches with the hang time.

I posted another topic with another bsod issue in the bsod section, and I was told to run some tests.

A day or so ago, I tried and changed Driver Verifier settings as were instructed in one of the threads here which also mentions that it is an iffy thing to do.

Anyway, I lost windows and could not start again, luckily I had a backup made, and after formatting my HD, loaded it on to it. This error seems to be a driver issue (Screenshot).

Should I go down the Driver Verifier route again ? To be honest I don't want to. If I lose windows again it would be very frustrating.

I've run the following tests so far here

I have no driver issues showing up in Device Manager, so that looks ok.

Please advise. Thank you.

Answer:The following system start driver(s) failed to load: mbmiodrvr

I looked around and found a reference to Mother Board Monitor which at least sounds like it might be the culprit.

Do you have that application installed, or some other temperature / fan speed monitoring sw?

Alex Van Kaam, the author of Mother Board Monitor, stopped development in 2004 citing his frustration getting technical information from mfgrs.

Anyway, if you have Mother Board Monitor installed, remove it. If you have other monitoring sw, post what you have and someone might know more about that sw (MBM source used?)

If you haven't tried a Clean Boot, here's a tutorial you can follow:
Troubleshoot Application Conflicts by Performing a Clean Startup


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I have a T61p running Windows 7, which I recently had to send to Lenovo for service after the video failed. According to my repair summary, the motherboard on the computer was replaced. I received the laptop back today, and now when I log on, the system comes up with a window from Client Security Solution asking me to "verify my identity" with "reason: system key recovery." Unfortunately, the program will not recognize my password, and I get an error message that authentication has failed. I tried calling Lenovo's support number, since the problem seems to be directly related to their replacement of the motherboard, but I received the response that "that's a software issue, we can't help you." Any help on this is much appreciated!

Answer:Client Security Solution - System Key Recovery - After Lenovo Service

hey shannonw,could you try uninstalling the Client Security Solution software and then reinstall.once done report back on what happen after.

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

2 more replies
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Hi guys.  I have a Dell Inspiron 15r SE 7520 laptop, running Windows 7 64 bit with a dual video card thing going on (integrated Intel Graphics 4000 and an ATI Radeon HD 7730m).  I had upgraded to the newest 13.12 ATI driver recently in an attempt to fix some problems with some of my games running slow.  In the process I messed up my Aero Glass, so I figured I'd uninstall the ATI driver and reinstall it, which I had done before in the past with no problems.
I ran the ATI Catalyst driver uninstaller and things were going OK, but partway through it blue-screened.  The message indicated that the problem was due to the display driver timing out during a restart.  I rebooted, and figured I'd go into safe mode.  Instead, I ended up in the Startup Repair utility, which was unable to solve whatever problem has happened. The results from the utility said:
Problem Signature:
Problem EVent Name: StartupRepairOffline
Problem Signature01: 6.1.7600.16385
Problem Signature02: 6.1.7600.16385
Problem Signature03: unknown
Problem Signature04: 21199987
Problem Signature05: AutoFailover
Problem Signature06: 9
Problem Signature07: CorruptFile
OS Version: 6.1.7600.
Locale ID: 1033
Rebooting the computer always leads back to the System Repair utility, no matter what boot option I choose. Near as I can tell, this would seem to indicate a corrupt ATI driver is hanging around.  I attempted the instructions here: http://www.sevenfor... Read more

Answer:Stuck in System Repair loop after failed ATI driver uninstall

In relation to the Microsoft article, the subkey which you need to look for is most probably atikmdag which is the kernel mode driver.

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File: \windows\system32\drivers\ltoxvyo.sys

status: 0xc0000225

Vista Home Premium.

need some help on how i can get this machine functional again.

i do have the vista installation disc unfortunately due to the short length of the SATA connectors from the power supply they simply do not reach the ROM drive while being connected to the hard drive at the same time.

if anyone needs any more info just ask.
help would be much appreciated,

Answer:(Failed to load because of a critical system driver is missing, or corrupt)

Hello and welcome to the forum...

Can you tell me if you can get to your main desktop if not have you tried to boot in safe mode. Here's how to boot in safe mode just in case.

Safe Mode

But please let me know if you can get to your desktop.


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minidump file is attached

been having blues screens for about a month. first one was weeks ago. i didnt do much and didnt have many files so i just reset the computer from the system settings thinking that might help.
ive tried to uninstall software like anti virus and anti malware.
the names attached to the massages are varied but its usually a message that says system service exemption and then a .exe or other file type.

Answer:BSOD System Service Exemtion and Driver IRQLnotlessorequal

Hello, Welcome to EF!

Please follow the Blue Screen of Death (BSOD) Posting Instructions so we can get all the files needed to be able to analyze the BSODs that you are getting.


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windows \system32\drivers\ msisadrv.sys
Status: 0x000000f
would like to repair this without reloading if possible

Answer:windows failed to load because a critical system driver is missing or corrupt

I have a few questions:
1. Do you have a repair disc?
2. If not, does the PC have a recovery partition?
3. Can you boot from a live CD (such as Puppy Linux)?
4. What were you doing before the problem started?

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Ok now, I've been searching all over the Internet and I've found many solutions to this problem which do help some and not others, and they're all different. Out from the answers, came up that one :
but the solution, related to Malware troubleshooting is not an obvious symptom in my case.
The Windows Repair Problem Signature
Problem Event Name: Startup Repair Offline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3:
Problem Signature 4:
Problem Signature 5: AutoFailover
Problem Signature 6:
Problem Signature 7: BadDriver
What Happened...
My started to face some BSOD issues in April, I started to believe into issues related to SSD OCZ2, which I replaced by a Samsung 840 Pro. However, while trying all kinds of solutions, I noted that the issue whatever it was was not the disk, so I reuse both SSD as C: and D:, on top of all other partitions
In fact I could come back to a Backup via Easus, that backup is like an enriched clean install, which is one year old, but seems to be very fit. It costed me Days to succeed and not lose more.
After maximum 2 additional weeks, BSOs came back. There is not any cause mentioned in the BlueScreen.
I jumped again onto the Windows 7 installation Disk (both CD and USB) to run all kinds of tests, with no success.
I first managed to still enter the Safe Mode,
- I eli... Read more

Answer:Windows Failed to Start, System Repair Can't Discover Problem, bad driver

ok thanks for the many replies first of all, probably nobody got inspired by so much text I agree.
As my Mobo Asus P8P67 has a design error (built 2011), I first decided to send it back to Asus.
First time to disassemble and soon reassemble a PC.
If technically all ok, I will proceed with the main issue : pnpclass.sys blocks in safe mode. All other boot modes being out.
It seems to leave all doors of errors open, so again if anybody would help out, I wouldn't reject the support.

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the following boot-start or system driver(s) failed to load: SRTSP SRTSPX
Anyone were seen that problem?
Laptop is a compaq and running windows Vistahome Premium

Answer:the following boot-start or system driver(s) failed to load: SRTSP SRTSPX

Ohh sorry.. got that from the event log..

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Hi everybody,

This is my first post on this forum. I've recently come across a problem with my computer. I'm running Windows Vista 32 bit. I shut the computer down one day, and the next day turning it on I came across this problem.

File: \Windows\System32\Drivers\nqgbwc.sys

Status: 0xc0000225

Info: Windows failed to load because a critical system driver is missing, or corrupt.

I have no clue what this means. It said insert windows installation disc and repair computer. I did this, self repair found nothing. I then tried system restore and it could not initialize which is a pain in the ass. My last resort is to reinstall windows vista but I think I'm going to lose everything.

If anyone has any advice or suggestions it would be greatly appreciated.

Thank you,

Answer:Windows failed to load because a critical system driver is missing, or corrupt.

First see if you can boot into Safemode without it giving you that error. If you can, first try searching for that driver to see if its even in your system32 folder.

I recently just checked my computer and it is not in mine by default, which means its a file relating to a third party program/app that has been installed on your machine. If you can figure out what the abbreviation for NQGBWC is from the list of installed applications on your computer, then you can isolate which program on startup is causing the failure on booting windows due to the missing system file.

As you may have already tried, i cannot simply google search nqgbwc.sys as it gives me just THIS post only. If you cannot find the problem, then the only thing possible from there is to reinstall your OS but of course BACK UP EVERYTHING IMPORTANT FIRST.

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My computer recently started having issues........ here is what is going on:
* boot computer
* Windows boot screen displayed ~ 1 minute
* screen goes black. Can move mouse. Drive light constantly on, not blinking. ~ 5 minutes
* log in screen comes up / log in
* Desktop loads ~ 1 minute
> sometimes it loads with regular windows aero theme other times it loads with basic windows classic theme.
* Error message pop up "failed to connect to System event notification service"
* Have to wait for about 5 more minutes before computer is actually usable
* The audio service does not work as well...
from when I press the power button to when I can actually use my computer takes 10 - 15 minutes.

Here is what I have tried so far
*Turning off all start up programs / services
*Tested Memory - passed
*Hard Drive Self Test ---- # 1 - 7 fail / I am guessing that this is the source of the problem, however my computer does still work once everything is finally booted. So I don't know what to do with that information or if that test even matters.
* I have tried looking at the event viewer but every time it says that the event log service is unavailable.
> I try turning on Windows Event Log but that does not change anything
* tried "netsh winsock reset" in command prompt, based on a different thread that I found - it didn't work

64bit Windows 7 untimate, clean install from usb iso (post resolution to bootsect.exe issue), running on dell poweredge sc430,
&... Read more

Answer:Windows failed to conect to " system event notification service"

This seems to be a common problem, I am now also experiencing the same.
I have Win 7 Home Premium 64. Did chkdsk /r, defragged, tried sfc/scannow scanned for viruses and even tried reseting winsock.
My aero themes are greyed out, when trying to fix it with MS fixit it errors out.
It takes a long time to boot and then says "failed to connect to System event notification service"

One search on google will show this is a major problem, so why does MS not come out with a fix.
This seems to be the biggest frustration with Win 7 compared to XP, lack of support from MS.

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I have recently been having problems with one of my Windows 7 x64 machines which was stable for about 7 months before it started having problems again. Before it was stable it had similar problems to what I'm seeing now, except it lacked BSODs. Reseatting the memory fixed those issues it was having before. It is similarly configured to another computer I have that runs fine, so part swapping is an available option for memory, video card, and processor.

It suffers from a seemingly random assortment of BSOD problems (though SYSTEM_SERVICE_EXCEPTION and DRIVER_IRQL_LESS_OR_EQUAL are the most common so far). Most of the BSOD point to ntoskrln.sys driver, one has pointed to the Nvidia driver (nvlddmkm.sys). It also sometimes crashes outright without a BSOD, going black and then restarting or just freezing. The BSOD and other restarts happens mostly when playing video games, but has also happened watching Hulu, or letting it sit at the desktop. When it restarts seldom does it not post the BIOS and give a BIOS error code instead. I haven't recorded the beep codes, but it appears to be long beeps running continuous without end; which according to Gigabyte means "memory not correctly installed".

I have tried updating my BIOS, chipset and video card drivers; but have found older Nvidia drivers to be more stable. Though this could just be coincidence as the crashes are random and the machine can be stable for hours playing a game one day and then suffer repeated crashes ... Read more

Answer:Different BSODs - System Service Exception and Driver IRQL Most Common

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the icon below

2. Run it by double-clicking the icon, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

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greetings friends

I've had my laptop for around 7 months with scarcely any problems. Yesterday I was on my administrator account as usual and everything was running fine, I did no changes nor any downloads. Today I tried to log onto my User Account, which is the Admin. and I received the user profile service service failed to logon notice, out of nowhere. When I signed on to my fathers account whose is also on my pc, it allowed me to with no problems. When I try to configure the Administrative or Account settings, after typing my password, no action takes place. When I try to download the Fix it program from Windows 7 it doesn't allow me due to the need for the Admin. password, which I type and no action takes place as well. I tried Safe + Command mode and net user administrator/active:no to deactivate my Admin. password. Didn't work. I have several files in my account I need for school, work, etc. I was trying to make the other User Account the Admin thereby freeing my User account of this problem, no luck. When I log on in Safe Mode it allows me to log on to my Admin User. I tried restoring settings to the latest date that appeared, no luck. Someone pleaseee help I have absolutely no idea what to do.

Answer:User Profile Service service failed to logon windows 7 Administrator

Tap F8 when you turn the PC on or restart; when you get the Windows boot menu there should be some recovery options, I think near the bottom of the page. Try a System Restore to the most recent date prior to this problem.

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I have four user accounts. none will log on. the message is the same for all "the user profile service service failed the logon" "the server endpoint cannot perform the operation" Googling the message yielded no relevant results and results full of spammy results

Answer:Unable to log onto windows - the user profile service service failed the logon"

Well...those two errors are somewhat different.
The user profile service error is common, IMO, while the server endpoint error seems related to networking.
Are you trying to logon to a domain?

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I have four user accounts. none will log on. the message is the same for all "the user profile service service failed the logon" "the server endpoint cannot perform the operation" Googling the message yielded no relevant results and results full of spammy results

Answer:Unable to log onto Windows "the user profile service service failed th

Start with this: You receive a "The User Profile Service failed the logon? error message

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greetings friends

I've had my laptop for around 7 months with scarcely any problems. Yesterday I was on my administrator account as usual and everything was running fine, I did no changes nor any downloads. Today I tried to log onto my User Account, which is the Admin. and I received the user profile service service failed to logon notice, out of nowhere. When I signed on to my fathers account whose is also on my pc, it allowed me to with no problems. When I try to configure the Administrative or Account settings, after typing my password, no action takes place. When I try to download the Fix it program from Windows 7 it doesn't allow me due to the need for the Admin. password, which I type and no action takes place as well. I tried Safe + Command mode and net user administrator/active:no to deactivate my Admin. password. Didn't work. I have several files in my account I need for school, work, etc. I was trying to make the other User Account the Admin thereby freeing my User account of this problem, no luck. When I log on in Safe Mode it allows me to log on to my Admin User. I tried restoring settings to the latest date that appeared, no luck. Someone pleaseee help I have absolutely no idea what to do. Please help.

Answer:User Profile Service service failed to logon windows 7 Administrator

Hi -

Please see this KB from Microsoft -->

Regards. . .



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When turning on Lap Top the following message appear when trying to enter password
"The User Profile Service service failed the logon."
"User profile cannot be loaded"

Answer:Re: Satellite C660-242 - "The User Profile Service service failed the logon"


Check at first Microsoft document about this issue and post some feedback.

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Hey, Wonder if anyone can help me.

My laptop aint letting me log into either User Profiles, a message keeps coming up saying "The User Profile Service service failed the login. User profile cannot be loaded."

Anyone know I can fix this? Got a Toshiba Equium A200-1V0 if that helps.


Answer:Equium A200-1V0 - The User Profile Service service failed the login

Please check this MS knowledge base article:

+Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"+

This seems to be known Windows issue and you can fix this running the Microsoft ?Fix this problem Microsoft Fix it 50446?


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I have recently bought the C660 laptop and having used it without problem, I am now unable to logon.

I am getting the message;

The User Profile Service service failed the logon
User profile cannot be loaded.

Any ideas would be very welcome.

Answer:Satellite C660 - User Profile Service service failed the logon


Please take a look here into this MS knowledge base article:

There you will find a nice workarounds which should solve the logon issue.
It seems that one of the workarounds show you how to edit the registry?

Check it out?

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I have a Vista laptop and am having some major trouble.
I received the 'The User Profile Service service failed the logon. User profile cannot be loaded'. Its been like this for about a month and I have forgotten the laptop password (I have always used a fingerprint scanner so I forgot my password.)
My questions now are how I do repair the computer and also restore the password?

Any help would be greatfully appreciated as I am totally stuck

Answer:'The User Profile Service service failed the logon' and forgotten password?????

Offline NT Password & Registry Editor
try this it is a boot cd that allows to reset your password

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Hi - Having lots of trouble here and very frustrated. On login, I get the message "Failed to Connect to a Windows Service. Windows couldn't connect to the Group Policy Client service. This problem prevents standard users from signing in. As an Administrative user you can review " (I am not sure what other parts of the message I am missing).

So, there are other thread out there for this problem, but I can hardly do anything on my desktop right now. Very Ironic to me that about the only that seems to work okay is Microsoft Edge so I could get here. Other threads have talked about running some things from the command line (as admin) or going into regedit. I have tried these things. But I get stopped. Ususally 5 minutes or so later I will get some kind of message stating it could not run the program in an appropriate amount of time. I tried to go into event viewer and got the same thing.

I don't even know what is going on. For some reason I believe that the root cause of this was me being dumb enough to accept when windows 10 wanted me to run with my Hotmail account as the administrator of the pc (so I sign in with my Hotmail credentials).

I don't even know a next step because almost everything I try gets blocked. I try to switch to run as a local user and that bombs out every time. I tell you, I loved windows 7. I now lividly hate windows 10. I skipped everything in between and then bought a new pc thinking it would be okay with 10. Boy was I wrong.

Answer:Failed to Connect to a Windows service - Groupd Policy Client Service

Read some other threads regarding google chrome, that it may be the issue, so I attempted to uninstall it. Once again it did not work and got a message stating that more or less it could not find the uninstaller.

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File: \windows\system32\drivers\ksecdd.sys

Status: 0xc00000e9

Info: windows failed to load because a critical system driver is missing or corrupt.

Any help is appreciated. The computer will not even turn on or get past this point.

Answer:Info: windows failed to load because a critical system driver is missing or corrupt.

if your computer is telling you that window failed to load, that means you need to format the system and install in window on it, and you must do it before i damage your hard drive.

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I am attempting to the load the software for a Canon Mx850 printer to my Lenovo PC with Windows Vista.

I get the message Print Spooler Service has been stopped. I have checked in the services area and it is set to automatic. When I attempt to start it. I get the following Error: 1068 dependency service or group failed to start.

I have gone to the command prompt and typed the following: sc config spooler depend= RPCSS however I get message access denied. I am set as the system administrator. Not sure what to do at this point. Very frustrating. Printer works fine when connected to laptop. Any help will be greatly appreciated.

Answer:Print Spooler Service stopped Error 1068 dependency service or group failed to start

Double click on the Print Spooler service to open its Properties. On the Dependencies tab see upon what it depends, and trace back to see if the cause/fix can be determined. Caveat: no guarantee this will work any better than your command attempt.

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when i try to log on to my toshiba satelllite c600 with windows 7 home premium all i get is...... The User Profile Service service failed the logon User profile cannot be loaded. can anyone help please??

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Yesterday my wife's HP ENVY laptop began to have problems; screen blinking and slow typing.  The laptop is running Windows 8.  I ran MiniToolBox and found numerous errors for HpConnectedRemoteService.exe continually terminating and restarting.  After finding a post on this site about that service I uninstalled it.  Things seemed to be fine after uninstalling it, but then I found the Print Spooler Service wouldn't start.  I finally fixed it.
After all of this I decided to run MiniToolBox again and found error messages stating "The HTTP Service service failed to start due to the following error: %%1009.  I don't know if this is a problem and if her PC is infected.
The link to Speccy is:
The MiniToolBox output from this morning is below.  I've also run ADWCleaner and Malwarebytes.  Malwarebytes found nothing and ADWCleaner found some things from another old tool that had been uninstalled.  Any help you can provide would be appreciated.
MiniToolBox by Farbar  Version: 14-04-2015
Ran by Diane (administrator) on 24-04-2015 at 07:07:18
Running from "C:\Users\Diane\Downloads"
Microsoft Windows 8  (X64)
Model: HP ENVY TS Sleekbook 4 Manufacturer: Hewlett-Packard
Boot Mode: Normal
========================= Event log errors: ===============================... Read more

Answer:The HTTP Service service failed to start due to the following error:%%1009

Download and run wipe  and system ninja,
Go ahead and install Ccleaner. Now that you have the program installed go ahead and run the cleaner function.
Now that you have cleaned out some temp files, lets go ahead and disable all of the items starting up with your machine except your antivirus. To do this you will need to click on tools then start up select each item then disable.
Now that you have disabled those un-needed start ups lets go into the settings, we will have Ccleaner run when your machine boots, so that you will never have to worry about cleaning temp files again.To do this:
Hit options.
Place a tick to run Ccleaner when the computer starts.

Now go to the advanced tab, and select close program after cleaning, now run the cleaner again this will close Ccleaner.
Reboot your machine and then follow the  instructions below.
Step 1: eScanAV.
Disable your antivirus prior to this scan.
Download the eScanAV Anti-Virus Toolkit (MWAV)
Save the file to your desktop.
Right click run as administrator.
A new icon will appear on your desktop.
Right click run as ad... Read more

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I have upgraded vista to win 7 home premium, everything was going great, until the network card stopped working, i used talktalk "talk and go" to reset the adaptor then the computer re-set and shut down.
i restarted but it wouldn't get to the log on page before shutting down.
I borrowed a laptop and found a thread to turn back the clock to vista with some command prompts, but this didn't work.
To compound things i then saw open in previous good something and the log on screen appeared - i thought YES, but NO..... typed in my password......"The User Profile Service service failed the logon. User profile cannot be loeaded". it appears that i have deleted my account...
i have looked at other threads of this nature and have been directed to a vista tutorial - however it staes that you must be logged on as an administrator - i can't log on!
i've tried opening the command prompt and turing on the in built administrator, but i have to restart to get back to log on page which defeats the command prompt.
i have tried to re-install win7 but comp tells me i have started with disk in restart then insert disk. this does nothing...

i'm really really fed up at the mo i thought that win 7 would be better than this.....

any help to solve this would be great. thanks

Answer:"The User Profile Service service failed the logon. Use

Hello, and welcome to the forums.

Have you enabled "Boot from CD" in your BIOS?

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Hi! I am unable to log in to my desktop at all on my laptop. I keep getting an error "User profile cannot be loaded." I am unable to enter Windows to edit the registry.  The laptop goes straight from the HP logo to the Windows login screen. 

View Solution.

Answer:Windows 10 User Profile Service service failed the sign-in

Hi, Try the following. First of all, use another PC to create a bootable Windows 10 DVD or USB Flash Drive via the following link.  Under the section 'Need to create a USB, DVD or ISO', download the Media Creation Tool. Once you have this, run the tool, select 'Create installation media for another PC', then select the language, edition of Windows 10, and 64bit. Follow the rest of the prompts to create this and then click Finish when completed. Insert the Windows 10 Installation Media and Shutdown the notebook by holding down the power button for 10 seconds. Tap away at the esc key as soon as you press the power button to enter the Start-up Menu and then select the Boot Options Menu ( f9 ). Use the arrow keys to highlight the CDROM (uefi) or USB Flash Driver ( uefi ) option, depending on which type of media you created, then hit enter - if prompted to 'Press any key to continue....' - do so. Boot to the Advanced Start-up Options Menu - see Option 5 on the link below for details on accessing this. Then try running Windows System Restore to return the notebook to a point in time before this issue occurred - See Option 1 on the link below for details on this procedure. Regards, DP-... Read more

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Very frequent logging of:"The Diagnostic Service Host service failed to start due to the following error: A privilege that the service requires to function properly does not exist in the service account configuration. You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration."Checking Service status it shows the service faults even before start:SERVICE_NAME: WdiServiceHost        TYPE               : 20  WIN32_SHARE_PROCESS        STATE              : 1  STOPPED        WIN32_EXIT_CODE    : 0  (0x0)        SERVICE_EXIT_CODE  : 0  (0x0)        CHECKPOINT         : 0x0        WAIT_HINT          : 0x0The Same logon account (Local Service) is used for DPS (Diagnostic Policy Service) and it starts without a hitch.Morten Ross

Answer:The Diagnostic Service Host service failed to start due to the following error

Since your question or comment has gone unanswered, you can send your request to the development team in this thread. 
Have Comments about Windows 7 Beta Rating posts helps other users
Mark L. Ferguson MS-MVP

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Hi everyone, I always lurk around these forums for many a computer issue throughout the years, but after several BSODs rampaging through my system for the last few days, I decided it was time to make an account and get some direct help.

The BSODs are not a normal occurance. It started this week, happening just before I'm browsing the web (Firefox) normally. A "Content Encoding Error" page shows up after some random interval, and it seems that the BSODs happen right after I reload the page a couple times.

The messages that usually show up are Driver irql not less or equal or System service exception.

Naturally, I tried some basic remedies, like booting up the Safe Mode and scanning for malware with malwarebytes or adwcleaner, but no dice. I thought it would be a driver issue, and updated all of them through Driver Booster (Iobit).

I've cleaned with CCleaner, so the dump files aren't all that impressive, but I can't understand a lick of it.

I've attached the minidump file below. Let me know if there's anything I can clarify.

Thanks, you guys are the awesome!

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I kept getting a BSOD with System Service Exception. I tried to reinstall my video card driver and afterwards received Driver Power State Failure. Really appreciate any help anybody can give me. Thanks for any help!

Answer:BSOD System Service Exception/Driver Power State Failure

Didn't see my attachment hopefully this works.

4 more replies
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I have a Lenovo N2000. The other day it went on hibernate and from now on everytime I try to start the laptop, it turns on for 10 seconds and then suddenly shuts off. I tried removing almost every part (memory, hard drive, battery) and just used the AC adapter and it still dies after few seconds on power on. I never seen this problem. I don't even see anything on the screen/display or any sort of beeps whats so ever. I hear the fan for a few seconds and it turns off. I even cleaned the fan but overheating is not the problem. 

Answer:Lenovo 3000 N200 System shuts down on startup

I faced the same problem..The problem is about the main board... The main board needs to be replaced by the new one...

6 more replies
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Hi Team,

I am getting below error when I try to install an application.
Application installed fine on my local Win 10. Issue is with the Virtual Machine I have setup using VirtualBox.

VM OS I am using is win 7 and win 8. Both have the same issue.
I tried running the application as "Run as Administrator" but still no luck.
below is the event log of windows.























Product: ScaleOut
StateServer x64 Edition -- Error 1920. Service 'ScaleOut StateServer' (SOSS)
failed to start. Verify that you have sufficient privileges to start system



... Read more

More replies
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Ok have a serious problem with a Windows 7 PC.

When you boot you get the login screen, click login, then instantly displayed with this message:

"User Profile Service service failed the login.
User Profile cannot be located."

You cannot log into windows normally or in safe mode, I don't use the PC as its someone else's so I don't have any other information as they don't know either they just turned it off and this is what happened when they turned it on.

So its a mystery at the moment.

Answer:User Profile Service service failed the login.

There's this from Microsoft:

If you have a Hiren's boot CD or something similar, you could boot to a MiniXP environ, load the registry from the affected system, and perform the registry edits that Microsoft suggests.

42 more replies
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User Profile Service service failed at logon.

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...User profile cannot be loaded.

I am using a dual-boot system with Windows 10 & Ubuntu. And I have for sometime now without a problem.
Maybe the newest thing I installed has something to do with this (?). It was Ext2Fsd
This morning I switched to Win10. Using Grub2, I believe I chose Windows UEFI bkpbootmgfw.efi.
Only to find this message as a result of trying to login with my usual PIN #. Then I switched to use my password, and it worked. However, everything continued loading very, very slow. Slower than usual that's for sure. Once it seemed stable, I noticed the Windows key was not available. Also Ext2fsd had not loaded on its own, so I manually made it run. I logged off, but this time even with my password it would not log me in. I rebooted, but this time I chose Windows Boot Manager (UEFI on /dev/sda7) (I think).
Windows started doing some fixings, and said it would be over an hour. It really only was a few minutes, but I was not there when it was done. It rebooted on its own, but it went to Ubuntu as it is the 1st on the Grub2 list. I wasn't able to continue checking on this as I had to go to work.

Other people have advised to gain access to another Win10 installation (on PC or a USB drive), to copy the c:/Users folder and replace the one in your pc.

What do you guys think?

Thanks in advance,


Answer:The User Profile Service service failed the sign-in...

Can you check your registry? Make sure your profile doesn't have a .bak to it. If it does delete the .bak and if you have a temp profile add it to that. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

You've been signed in with a temporary profile - Fix

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My problem is with my Packard bell Easynote TE Windows Seven, when i put my password in to get started, I get a message saying, The User Profile Service Service Failed The Logon, User Profile Cannot Be Loaded, I Know That My Password Is Correct but i cannot get into my laptop, i wonder if anyone has had this problem and solved it, any help will be much appreciated as long as it is not too technical regards from 1932tommo.

Answer:User Profile Service Service Failed The Logon

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i have ad my laptop for just over a year now, and i have had no problems with it. I was using it fine yesterday, and then i went to go onto it last night and after i put my password into it it come up with the message 'The user profile service service failed to logon'. i have looked on man websites to find an answer to what i should do, and most of the websites tell me to do a system restore, but then when i go to do that it comes up with the message ' Your computer is running in a limited diagnostic state. If you use System restore in this limited state, you cannot undo the restore operation'. anyone got any ideas, as i realy need to use my computer.

Answer:The user profile service service failed to logon.

If you can't do a "System Restore" try this - Restart computer. While windows is booting hit the F8 key repeatedly. This will bring you to advanced boot options. Select Last known good configuration and you should be good to go.

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I only have one user so i cant simply log on as another user and fix it, i cant log on at all, please tell me how you fix it, and if possible can you either restore all data and saved stuff cause i need it for school/college work, or without deleting everything.

Thank you very much.

Answer:The User Profile Service service failed the logon

Hello Stoney, and welcome to Seven Forums.

You might see if you may be able to fix this error using either step in the STEP ONE section in the tutorial below. If not, then the steps in the yellow TIP box may.

The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Hope this helps,

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Before I list some details, I just want to mention that I read through the info and tried the steps at the following link and outgoing links:

I have the following error message when trying to login to vista on my laptop:

The User Profile Service service failed the login.
User profile cannot be loaded.

Just before the problem happened I was working to remove the Anti Virus Live virus from my laptop via the forum.

Two things I did within the hour of the problem happening are:

1. I ran the malware removal program OTL
See step 5 at (

2. I cleared and set system restore's cash-
as instructed in post#23 on my thread
(Anti Virus Live on my Laptop - Page 2 - Tech Support Forum)

Further details-
I can and am able to login to Safe ModeI do not have a program called System Restore in the System Tools folderIn Safe Mode I was able to change my password, but in normal mode I get the same error messageI did windows updates and then tried to remove some of those updates, with only a few files that wouldn't allow me to delete them.Thank you for visiting my thread. If anyone has any ideas on how I can fix my problem it would be great to hear about them.

Thank you.

I would be happy to provide as many screen shots via Snagit photos and a link to Photobucket that someone woud like to see in working to fix my problem. Thanks.

*edit: Snagit and MS Outlo... Read more

Answer:The User Profile Service service failed the login

Hello Northshorehc, and welcome to Vista Forums.

What happened when you used the steps in the tutorial below?

The User Profile Service failed the logon. User profile cannot be loaded.

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