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G550 - windows update error - Samsung CDMA Modem won't update

Question: G550 - windows update error - Samsung CDMA Modem won't update

I keep getting an error for updating my modem when running windows update. How do I check which modem verison I have? sights with trusted update downloads?


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Preferred Solution: G550 - windows update error - Samsung CDMA Modem won't update

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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Answer: G550 - windows update error - Samsung CDMA Modem won't update

please post back the error message as it is.

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Hi All,
I've been trying to establish a 1X High Speed Dial up connection with the in-built Win xp pro sp2 dial up.

My problem is that the connection always gets stuck on "Verifying username and password" and gives me the error message Error 721. After long and agonizing attempts, sometimes, I'm able to create a connection.
The following is a log file copied from the device manager after a connection was successfully established. The type of modem I am using is Huawei c5320 CDMA Mobile Phone. I connect it with a USB cable. So, is there anything I can change in the windows settings in order to establish a connection at my first trial?

Thank You

The log:

10-03-2009 22:45:51.687 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600
10-03-2009 22:45:51.687 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600
10-03-2009 22:45:51.687 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600
10-03-2009 22:45:51.687 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600
10-03-2009 22:45:51.765 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600
10-03-2009 22:45:51.765 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600
10-03-2009 22:45:52.046 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600
10-03-2009 22:45:52.046 - Modem type: HUAWEI USB CDC Modem (C300)
10-03-2009 22:45:52.046 - Modem inf path: oem14.inf
10-03-2009 22:45:52.046 - Modem inf section: Modem1
10-03-2009 22:45:52.046 - Matching hardware ID: usb\vid_12... Read more

Answer:Error 721 on a CDMA modem

CD stands for carrier detect. Think of it like the answer signal. A full deffinition You CD is low but eventually establishes a connection. I thnk mthis indicates a noisey line that is struggling to establish a solid/noise free connection.

Can you manually dial the modem number from a landline telephone and see....

1. does the other end answer quickly?

2. how loud the high pitched tones are or does it sound noisey like a bad phone call.

It is possible on some modems to force CD high so it always thinks a connection is present. This would mean in you log the connection would happen quicker but the problem with forcing CD high means if the call drops out your modem does not report it. However you would notice internet stops responding.

In the manual for the Huawai see if there are setup commands to force Carrier Detect High.

Trying to connect to the internet via a modem on a mobile phone was and is always a bit hit and miss. Hence 3G and Broadband Dongles are a better choice. I appreciate not available in Addis Ababa.

Try forcing CD high on the modem to trick the connection into starting everytime.

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LenovoG550Model 2958 I just reloaded this laptop using One-Key. All went well.When I try to run Windows Update it fails with a popup that says: "Windows update cannot currently check for updates because the service is not running. You may need to restart your computer" A restart does not correct the problem.Looking at the services:  "Windows Update" service is started. Any direction will be appreciated. Mike

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Hi,My original modem details said SoftV92 Data Fax Modem with SmartCP, I've just done a hardware update from the Windows Update site and installed a modem update. My modem details now say SoftV90 Data Fax Modem with SmartCP, what is the difference, if any, between a V92 and a V90?Shall I roll back the driver or leave it as it is?I still connect at exactly the same speed, which is 46.6Kbps.XP(sp2)Home Edition.Thanks, Chris.

Answer:Modem Driver update from Windows Update site

V92 is a newer standard than V90. It would appear that good old Microsoft has given you older drivers than you originally had.I personally never use driver updates from windows update, instead I prefer to download them from the manufacturers site.

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I had replaced the HDD in my G550 and used the One Key Recovery process to reinstall the oerating system with the factory settings.Windows 7 installed ok, however I cannot use the Windows update function any more.Earlier posts mentioned to replace the Intel Sata Controller driver by a Microsoft driver. Not sure where to get this driver, and if that approach really will be helpful.I appreciate any thoughts on this matter, smalllane

Answer:No Windows update function after HDD replacement in G550

Hi Smalllane,
Welcome to Lenovo Community Forums
I?m sorry to hear that ?Windows Update? is not working as expected after re-installing the OS (Operating System), below is the link to download ?Windows Update troubleshooter? and which will automatically check the issue:

Windows Update troubleshooter

Do post us back if the issue still persists.
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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My G550 Laptop now won't load Windows10 after the latest enforced update. I get the initial Lenovo screen with F2 options etc then the blue Windows logo followed by Attempting to recover installation then Restoring your previous version of Windows then back to the Lenovo screen. Any thoughts?

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As stated in the title. I am unable to install the update 8.10.14147.180 on my Ativ S. I get the error 0x8018822a. I have restarted the device and tried several times to install teh update but nothing works.
Has anyone faced a similar problem.
Thank you for your help.

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Dear Friends

Sungil Scx-1080 1.x Cdma Usb Modem - Reliance Mobile - Discussion Forums

i studied this post and after tht i have tried a lot but not able to help my self to convert this tata dongle to use as a reliance network

can anyone help me in changing this tata dongle to reliance
an there is a software named cdma workshop 2.7 through which we can change the same but i m not able to get this software free of cost can anyone help me in getting this software also.....


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I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

Answer:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
Download and install it.

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I just purchased a USB modem (CDMA based), it is working fine on my PC, but when i tried it on my Alienware M15X, whenever i try to make a connection, a BSOD appears.

Attached the zip file.

- x86 (32-bit) or x64 ?
- the original installed OS on the system?
- an OEM or full retail version?
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)?
1yr 2months
- What is the age of OS installation (have you re-installed the OS?)
2 weeks

And Finally these are the specs..
Windows 7 Ultimate
intel core i7-820Qm [Clarksfield]
Nvidia GeForce GTX260M @266.58 driver version!
tsst corp-dvdrw
8Gb rAM @1333mHZ
500GB seagate Momentus Xt

Alienware M15XYBL

Answer:Sad BSOD when plugging in USB CDMA Modem

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

sptd.sys fffff880`00ed8000 fffff880`00ffe000 0x00126000 0x4ad24632 12/10/2009 00:55:14
Seems like the crash has caused by connctfy.sys i.e Connectify - Turn your Windows 7 laptop into a Wi-Fi Hotspot i would recommend to uninstall it completely.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {3f8, 2, 0, fffff80002c86e90}

Unable to load image \SystemRoot\system32\DRIVERS\connctfy.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for connctfy.sys
*** ERROR: Module load completed but symbols could not be loaded for connctfy.sys
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ndis.sys -
Probably caused by : connctfy.sys ( connctfy+39bc )
An ... Read more

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Just bought g460 3120. I noticed there is SIM Card slot in the back of laptop near battery slot. I've installed the driver from lenovo support. After that i'm insert my sim card ( and yes , my sim card are valid ones , because i can connect with my external modem ). After boot into os , i run the Broadband Manager , and it says Mobile Device can not be found. I've enabled too , WWan Auto Config service. So, did i miss something or my g460 doesn't have a builtin modem ?

Answer:Is g460 have internal GSM/CDMA modem ?

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When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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I am using Windows 7 Professional with Service Pack 1.
Windows Update has lost my update history and hangs when I tell it to check for updates. Windows Update Troubleshooter reports "Windows Update error 0x80070057(2016-07-15-T-12_59_34P) Not Fixed". How can I get Windows Update working again?

Here is a detailed account of the problem:
Earlier today, I ran Windows Update and told it to install 15 important updates. It said it was downloading them, but stalled for 30 minutes at 0% done.
I rebooted my computer and re-ran Windows Update. It reported that there were no pending important updates. I clicked "View update history" and saw that the most recent 15 important updates had failed. I clicked "Check for Updates" and,
when it finished checking, Windows Update continued to report that there were no pending important updates.
At that point, I concluded that something was wrong with Windows Update. In an attempt to fix it, I downloaded and ran the Windows Update Troubleshooter (WindowsUpdateDiagnostic.diagcab). It reported one problem found: "Windows Update error 0x80070057(2016-07-15-T-12_59_34P)
Not Fixed".
After running Windows Update Troubleshooter, I re-ran Windows Update. It reported that my most recent check for updates was "Never", and that updates were installed "Never". When I clicked "View update history" I saw an empty
list. When I clicked "Check for updates", the applicat... Read more

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Operating System:       Windows Vista Home Premium
Computer:                     Compaq Presario SR5079UK                                          2 gb RAM
Problem:  "Windows Update; Error Code 8000FFFF"   "Unable to uninstall update KB929777"
Solutions Tried:
Disable all Antivirus softwareTry running windows updates, and receive the error message "Error Code 8000FFFF"I have been advised to uninstall update KB929777, when trying to do this I receive a further error"An error occurred, not all of the updates were successfully uninstalled"
I have also tried the above whilst running Windows in safe mode and the same errors are received.
Also tried the following:
Disable all Antivirus softwareAt command prompt; Net Stop WuAuServRename "C:\Windows\SoftwareDistribution"     to     "C:\Windows\sdold"Try installing download update "KB929777" - Unable to installAt command prompt; Net Start WuAuServTry running windows updates and, still receive the "Error Code 8000FFFF"
I have also tried the above in safe mode, however the service "WuAuServ" does not run in safe mode,tried installing the update "KB929777" and receive the error "Installer encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
I have also tried the following:Removing 1gb of RAM, Re-installing a previous ... Read more

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Hi all, I am having a frustrating issue at the moment, where my pc is taking 20 minutes to boot - this is primarily because it keeps trying to install several windows updates, gets to 30% after multiple restarts, then fails, and says "recovering original windows installation" and finally boots up. It then presents a list of failed updates. This is below.
These all see to be for Windows version 1709. Can anyone tell me if my issue is possibly because, acording to my system I have version 1703 - and if so, how do I get it to 1709 so i can install these and move on?
Any advice please? This is driving me nuts. The only thing I have found online is recommendations of a full re-install, which i dont want to do, not with hundreds of Gb of games, and all the setup for HOTAS, Oculus and everything to do again, that will always be last resort for me.

I have tried:
Uninstalling BitDefender and trying again. DISM /Online /Cleanup-Image /RestoreHealth.Using the Windows Upgrade Assistant.Running updates in Safe Mode.

Everything I have tried has the same result. Any help would be appreciated, as a re-install would take me a couple of days to get everything back to where it is now. Other than these updates the system is perfectly stable and runs well.

Answer:Windows update failing - version 1709 Update - no real error message.

1) Find a flash drive that you can format ( > or = 8 GB)
2) Create a bootable Windows 10 iso:
Download Windows 10
3) Uninstall all AV software (always on and manual)
4) Place the computer in clean boot:
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
5) remove nonessential hardware
USB devices
bluetoot devices
USB drives (other than a windows 10 iso if used for the upgrade)
USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card,
6) ) These should be the only attached devices:
wired mouse
wired keyboard

7) Check the drive to make sure that there is > 25 GB free space
8) Post an image of disk management into the thread:
Disk Management - How to Post a Screenshot of General Tips Tutorials

9) Open administrative command prompt and type or copy and paste:
10) sfc /scannow
11) dism /online /cleanup-image /restorehealth
12) chkdsk /scan
13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

14) Remove all unused SATA devices (only have one drive available during the windows upgrade)
15) Uninstall non-Microsoft disk encryption software
16) Run disk cleanup to clean temporary and system files

17) disconnect wireless ... Read more

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We couldn't install Windows 10
0xC1900101 - 0x40017
We've set you PC back to where it was right before you started installing Windows 10
The installation failed in the SECOND_BOOT phase with an error during BOOT operation
What was tried: Connected straight to ethernet, Turned off wireless and Defender A/V, Removing the D/L files, D/L fresh from ISO file, launched install file, went through approx 50% and PC rebooted - nor stuck on black screen with swirling dots for OVER 4 hours with a brief HD access every couple of seconds.
Rebooted again -- still swirling dots on black screen. Tried again, same results.
Rebooted with F8 to get original Win 10 back.
Turned on "metered connection" option for WLAN to stop this update from happening. But now I cannot get and security updates for this machine.
Please suspend this D/L until fixed. Cannot afford to have no protection!

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Good day to you!
After a normal Windows 10 software update, my Huawei dongle is no longer connecting to the Internet.

The error message: Error 633 the modem is already in use or not configured properly.

I have taken the dongle to the mobile data provider to make sure the dongle's software is up to date. They don't want to work with my Windows 10 laptop, though, which brings me to you ...

Please help?

Regards, and thank you

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I'm trying to install update KB976932 (Windows Service pack 1 for 64bit) and KB982526 (Microsoft .NET Framework 3.5 SP1) but I keep getting error 800b100 which stops me from doing so.

I've tried deactivating my firewall; manually installing from the microsoft website; and using the system readiness tool but I keep getting the same error

I've attached log files and I believe some files are corrupt. How can I replace them?
Can anyone please help me out?


Answer:Windows 7 - Update KB976932 and KB982526 update failure- error 800b100

i am facing the same problem even, tried installing manually, readiness tool and fix it, nothing works. So i just turned off windows update,
windows update Code error 800B100
I amrunning 64 bit windows 7 ultimate

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I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?


Answer:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,

CBS.log MSINFO32.nfo

Answer:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -


Once complete, please reboot twice, then post another MGADiag report.

If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

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Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.

Answer:Windows update error code 2 on installing security update .NETF 4.52

Not as bad as I thought from the file size of the CheckSUR log...

Seconds executed: 626
Found 40 errors
CSI Manifest All Zeros Total count: 40
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1... Read more

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First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the

Hope you can help me, thanks.

Answer:Windows Update doesn't update. Error code C80003FA

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.

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My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update.

Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:

Windows could not search for new updates

An error occurred while checking
for new updates for your

Error(s) found:
Code 800F081F

This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

Answer:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

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Hello. It all started couple of days ago when I wansn't able to start my Skype, because at the login window Skype uses Internet Explorer I've been trying couple of days to do something. At first I was getting internet explorer 10 update error, but somehow, magically, that update installed, but now!!! now it says that there's Internet explorer 9 update error! Please help, guys, really frustrated that I can't use skype, I really need it for my work. ty.

I've made logs with System Update Readiness Tool as suggested here Windows Update Posting Instructions, but when I try to attach it, it says

Your file of 10.84 MB bytes exceeds the forum's limit of 8.30 MB for this filetype.

What should I do? I've tried to zip CBS and to rar it, but the size is still bigger than allowed. HELP!

Answer:Windows update error 9C48, Internet Explorer update.

I'm thinking my CSB file is bigger than it has to be because I've been running this System Update Readiness Tool couple of times in last few days, maybe I should delete something out of there?

Update: I uploaded it here, sorry if it's against the forum rulse, or something, will do as it must be done if this isn't appropriate. thx

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Samsung updated my Tab2 7 and now Adobe Flash which i had installed and working previously will not play web downloads. I have updated to the latest Flash player for Android from version to but this has made no difference. I have also checked for solutions on web and installed several browser plugins suggested but these don't seem to work. Unfortunately I use my Tab for a study course which has video content which I now cannot use. Has anybody else had this problem and if so found a solution?

Answer:Samsung Tab2 Flash player stopped working after samsung software update

I don't use Android any more but my understanding is that Flash is no longer supported by Android. Your course designers should be moving away from Flash. I assume from your post that you have tried this installation. If that doesn't work then I'm sorry but I'm stuck. If the course is viewed using the browser then you could try Puffin browser see Flash on Android

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ASUS Desktop PC CM6850 Series
Windows 7 Home Premium SP1
Core i7
Windows updates not working for a while. Initial was 8007370B appearing in the Windows Update window when searching for updates. Found bad memory using Memtest86+ and pulled the stick. Other stick no errors after 8 passes.

Toshiba HDD installed. Ran two different HDD diagnostics test on it and it passed.

No conflicts in device manager.

Now, Windows Update window showing 80070002 error. Based upon instructions, ran System Update Readiness Tool (SURT) but that appears to have not made any resolution. Ran it twice to ensure it ran successfully.

Then, ran the Windows Update Diagnostic.diagcab from and it shows Windows Update error 0x8007370B(2014-09-18-T-06_58_30P) as NOT FIXED. All other items in list shows as FIXED.

SFC /scannow will not run ... displaying the message "windows resource protection could not perform the requested operation". I tried the same in a elevated prompt in normal windows and in safe mode with the same result. No luck running Surface Scan.

Ran chkdsk /r twice also.

Screen captures of both errors and CBS log file attached. Any help is greatly appreciated. In the meantime, I will begin running some antimalware scans just in case.

Thanks for any assistance.

Answer:Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

We need that data whether or not either CheckSUR or SFC complete.

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Tried the following:
1. Update works if I bypass the router, ie. connect the PC directly to modem.
2. It also works from different ISP, through router (at work).
3. Format disk & Reinstall windows 7

From windowsupdate.log:
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <>. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: DownloadFileInternal failed for error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\
2011-12-01 00:03:54:771
968 99c
Misc Microsoft signed: Yes
2011-12-01 00:03:55:863
968 99c
Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <> Bypass List used : <(null)> Auth Schemes used : <>
2011-12-01 00:03:55:863
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for < Read more

Answer:Can't update Windows 7 - Windows Update Client failed to detect with error 0x80072efd

Try to remove the proxy server entry from the WinHTTP proxy configuration for Windows 7:
Click Start, and then type cmd in the Start programs and files box.
Right-click cmd.exe in the Programs list, and then click Run as administrator.
Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
Type the following command and then press Enter:
netsh winhttp show proxy
Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.
To remove the listed proxy setting, type the following command and then press Enter:

netsh winhttp reset proxy
Click Start, click All Programs, click Windows Update, and then try to download and install updates again.Alex Zhaozx
TechNet Community Support

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Relevance 68.06%

Ok i have a huge problem and i would really like to get all this figured out but ive tryed everything i could think of or knew to do to get this working...

Ok heres what im trying to do:
I have the internet coming from sprint into this USB modem then i want to make that internet wireless by bridging or sharing the connect with my nic card then from my nic card to my linksys wireless G router. I dont know if this is even possible or what but ive tryed all i could to get this to work and still nothing....

So if there is anything you can tell me to possibly help me out please post and it will be greatly appreciated!

Thanks for your time,

Answer:Sprint CDMA seirra wireless modem bridge??

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I'm considering this phone but am holding off, I would like some feedback if the update resolves all the 8.1 issues and is being pushed out in the US?

Answer:Any U.S.A Samsung ATIV SE Owners Receiving Samsung 8.1 Firmware Update Yet??

I haven't heard of any news regarding an update on that front at all.
Considering the Icon and other Lumia's, Ativ's, HTC phones haven't received their respective 8.1 updates, I'm not enthusiastic about the almost unheard of SE, considering its circumstances as well.
Nothing so far...

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Relevance 67.65%

I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed).

Windows update was working fine until maybe June or May of this year.

I have tried a number of hotfixes, several microsoft fixit (automatic normal and aggressive runs), the sfc /scannow in admin CMD mode, and also uninstalled the last ten or so updates. I have also deleted the contents of the /Downloaded Installation Files/ within C:/Windows but that also did not fix the error.

Have also tried disabling my antivirus but that did not change anything, windows update will not self-update at all.

Nothing seems to work. Please help.

Below see a typical update attempt from the log (repeats almost every other day more or less the same.

2012-08-27 13:31:58:097 1088 162c AU ## START ## AU: Search for updates
2012-08-27 13:31:58:097 1088 162c AU #########
2012-08-27 13:31:58:103 1088 162c AU <<## SUBMITTED ## AU: Search for updates [CallId = {DC5A4D0A-1B62-43F8-ABF1-BED8250E87B9}]
2012-08-27 13:31:58:580 1088 13d0 Agent *************
2012-08-27 13:31:58:580 1088 13d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-08-27 13:31:58:580 1088 13d0 Agent *********
2012-08-27 13:31:58:580 1088 13d0 Agent * Online = Yes; Ignore download priority = No
2012-08-27 13:31:58:580 1088 13d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=... Read more

Answer:Windows Update Self-update Fail Error 80073712

agreed. I am facing a similar problem as you. Help

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Windows Update was working fine until earlier this month, when it suddenly started displaying the mentioned error code.

Have tried running the FixIt tool from Microsoft to reset Windows Update components, but it cannot repair the Windows Update error.

Tried running SURT, but it gave a message about not being able to install hotfix.

SFC /SCANNOW cannot run.

Attached screenshots and log folder.

Answer:Windows Update error 8008005 on search and update

Have you tried a start up repair from the install disk?

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I am unable to install "Update for Windows 7 for x64-based Systems (KB2761217)" and get "Error Code 8007065E" after the update finishes downloading and attempts to install. See attached for the logs and a screenshot of the error.

Answer:Windows Update Error 8007065E on Update KB2761217

You have some errors in the CheckSUR log which are likely causing your problem - for ease of access, I'll put them here....

Unavailable repair files:
servicing\packages\Package_4_for_KB2761217~31bf3856ad364e35~amd64~~ Read more

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I didn't see any posts about this, so I hope I am not double posting.

After removing a drive load of viruses, I am still not able to update Windows Vista to Service Pack 1. I have even tried to create a new admin user account in hopes that this would work, but no go. I tried running sfc.exe / scannow from the CMD and it did report that it was unable to repair wextract.exe. Also, the file reportingevents.txt located in %system root%\windows\softwaredistribution\reportingevents.txt lists "Windows Update Client failed to detect with error 0x80070490".
Although, I think Windows Defender can update. I need to take a break.

Acer Extensa 4620-4605
Windows Vista 32-bit Home Premium

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After buying a new hard drive and reimaging thumb drive from Dell, I installed Windows 7 Ultimate on a Dell M6400 Precision Laptop. I have everything working except Windows Update will not Update. It has not updated once since the install. Windows Tech
support has not been able to resolve the issue, even with remote assistance. I get the Error Code 0x80070003 after running the Windows Update Diagnostic Tool. Does anyone know how to fix this?

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When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive the following error message:
This issue occurs if Windows security .dll files are registered incorrectly.
Download Fix It from KB956702 to fix this problem.

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Alright, this has been going on for awhile, and now I'm fed up. Every time I want to update windows, it comes up with this error code - 80090305 Every time I try to update windows defender, it comes up with this error code - 0x80090305 I can't update either! I've looked for solutions online -everywhere- nothing works. I checked what the Microsoft website said, but that didn't help either! I really think I should get these updates, and I'm tired of it popping up and telling me that it can't update. The computer is an Acer (I don't know the exact model, I trying to fix my friends computer and I'll be back there tomorrow.) Anyway, help would be amazing. Thank you! p.s I realize this is my first post, but you know I signed up because I really need help! I've tried everything!

Answer:Update error 80090305 - cannot update windows or defender!

Fix SEC_E_SECPKG_NOT_FOUND Error Under 2 Min - Fix PC Error ?
This is what they say is the fix

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Been using Google and such for a couple months messing with it but cant get update to work. My girlfriend updated from Vista a while ago and I cant crack this! I have done all the differect things I could find from Microsoft to no avail. The fixit program finds something and says its fixed but still doesnt work.

Any ideas you all could give would be great! Thanks.

Answer:Update for Windows Update Error Code 800700B7

Hello bobo and welcome am no expert mate but take a look at this Windows update KB2532531 gets error code 800700B7 - Microsoft Community

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Hello. Been having this update issue and already run SURT, Fixit, and SVC to no avail. Even spent some time on a live chat with a microsoft tech to help me out but his tools couldn't help much. So, I've come here to hope for a miracle.

Here are my log files. The attachment manager isn't working at time of posting so I will attempt to upload the full CBS .zip later.

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I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer.

Any help is appreciated. Please see attached logs and below code




Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-FYVQB
Windows Product Key Hash: BiGPTnEmebjLKyvsFO9OMYyy/gc=
Windows Product ID: 55041-008-1336017-86675
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {3AD4711B-834B-4D8B-A7D1-D1E6DF23B036}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA ... Read more

Answer:Windows Update Issue - Error 80073712 will not update

Hello habeeb786 and welcome to the forums

Could you follow the instructions here please:

Windows Update Posting Instructions


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I purchased a Samsung ATIV S (model GT-I8750) from several months date I've not received any software update to bring the phone up to Windows Phone 8.1.
Can anyone share provide a solution?

Answer:When is the Windows 8.1 update for the Samsung ATIV S (GT-I8750)?

There seems to be a lot of Ativ S variants and no centralized place to check easily... You may want to reda more in the Ativ S forum: Samsung ATIV S - Windows Central Forums

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Hi. I ran the Samsung 840 EVO Firmware update that was provided because of the degrading problem said to be with the product.

It went all the way through and said complete. There were no problems or interruptions there. I closed the application and rebooted my machine.

The computer will get to the windows screen but right when it is supposed to go to the login it goes black and the monitors stop detecting a signal. It just sits at a black screen.

The scary thing is that when i try to run a recovery all executables associated with a given recovery error out. I.E. StartRep.exe fails to run. Trying to load previous working fails to run to. They get memory exception type errors!

I put in the windows 7 disc and have had it come up with "hit key to boot from cd or dvd". all repair attempts are the same as above. They fail the same way.

The only thing I have not figured out is how to get the machine to load into safe mode. i have been hitting F8 and doing what I can but I get no such options. My options are only the repair dialogs or boot normally. I do not understand why this machine has never given me a choice to boot to safe mode. How can I get that to work?

Please help! Is there anything I can do? I can't find any samsung forums or info.

Windows 7 64 Ultimate.
Asus X99 Deluxe.
Intel 5960X 3.0 x 8 core
G.Skill Ripjaws 4 Series 4 x 8gb (32gb) DDR4 2400
Samsung 840 Evo 500gb SSD
Corsair RM1000 1000wPSU
Corsair H100i
Nvidia 780GTX

Answer:Samsung Evo 840 Firmware update - Now windows won't boot.

What degrading problem ? Samsungs are the best IMO, what did you think upgrading the firmware would help ? Or what did Samsung say it was for ?

How old is the drive, how often is it used ?

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I am attempting to repair my friend's Samsung laptop running windows 8.1. I don't have the model name in front of me but I can post it when I get home if important. After a software update (as was told to me) and then subsequent reboot, the little cyclone spins around for a few seconds and then just a blank, white screen, no BSOD or something similar . I downloaded the manual which says in case of windows not starting to hit F4 upon start up. Hitting F4 does not cause any different change of events, just the spinning cyclone and then white screen. I can hit F2 to get into the BIOS but I don't see any settings in there such as "access recovery mode" or something similar that can help me. Unfortunately there is no cd/dvd media with the laptop.

Any suggestions? Are there any bootable troubleshooting programs I can download and burn to a CD that might help me? I was tempted to pay $120 for windows 10 and just see if it would boot off that and then load windows 10 but I'm afraid if it's not a software issue then I would be out $120.

Answer:Samsung laptop will not boot after windows 8.1 update

Wait until you get home and back in front of it. Why would you pay for something when it is free.

Really cannot tell you what the issue is, because you are not at the computer.

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My personal opinion is no its not powerfull enough, i know the bare min requirements it meets dont know about the graphics though, it on XP now has no dvd drive so would have to make a bootable usb drive, so what is peoples opinions

Answer:Should i update to windows 7 from xp on notebook samsung NP-NC10?

Welcom to Seven Forums chod. You can dowload and run Download Details - Microsoft Download Center - Windows 7 Upgrade Advisor to see the recommendedations.

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Samsung deliberately disabling Windows Update the way the user intends it to.
Windows Update getting randomly reset to "Check for updates but let me choose whether to download or install them", after every single reboot of Windows.
It was figured out eventually after using auditpol.exe and registry security auditing (shown below later),
that the program that was responsible for resetting Windows Update was Disable_Windowsupdate.exe, which is part of Samsung's SW Update software.
SW Update is your typical OEM updating software that will update your Samsung drivers, the bloatware that came on your Samsung machine, etc.
The only difference between other OEM updating software is, Samsung's disables Windows Update from working as the user intends it to.
And Samsungs explanation for this behaviour is really good: "It is not true that we are blocking a Windows 8.1 operating system update on our computers.
As part of our commitment to consumer satisfaction, we are providing our users with the option to choose if and when they want to update the Windows software on their products," said Samsung.
We take product security very seriously and we encourage any Samsung customer with product questions or concerns to contact us."
Another version of Superfish....?
Read the full story: Debugging and reverse engineering: Samsung deliberately disabling Windows Update the way the user intends it to
Note: The original text slighly edited by... Read more

Answer:Samsung deliberately disabling Windows Update !?

That was indeed a wrong move on their part.
They appear to have bowed to the pressure now and will re-enable Windows Update.

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Question: G550 Bois Update.

Hey Wassup, just a little Questions, i have windows 7 32bit that came with it installed and i had 7 64bit installed in the past with a 64bit bios flashed and updated, so should i update the bios on 7 32bit with the new 32bit bios update? or should i install windows 7 64bit and flash the bios with 64bit update bios?, does it make anyharm to flash a 32bit bios on a last 64bit flashed bios? or it is a version for windows to accept and both are the same in bois? hope you understand my meaning. Bois Version 18CN44WW (V2.53)EC Version 18EC35WW    (V2.52) Notice that the update on the site modified in2010-06-11  Link :- Thanks for Reading and waiting respons.

Answer:G550 Bois Update.

The BIOS is the same. The only thing that change is the executable (compiled to use on 32 or 64 bits system) used to flash. Best regards.

IPnaSh First Spanish Community Guru - Colaborador ad honorem

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Question: Lenovo g550 update

Hi, I have a Lenovo G550, and I want to run xna 4.0 but I canīt, because I need to update the intel 4 series chipset ; but lenovo only has a version from 2009!!!!!! version and the new version is, but intel do not recomend me to install the update because is not designed for Lenovo.Should I try the update or wait for Lenovo to TAKE CARE OF HIS CUSTOMERS and realese the latest update??

Answer:Lenovo g550 update

You can update the driver from Intel website as it will work properly. However, you may face issue when you increase or decrease Brightness the Onscreen bar will not display
Best Regards,

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I am having some problems with my computer (it freezes without any reason apparently) and have been told, that I need to update my drivers. The problem occurs in explorer and any program using explorer, when I am trying to open/save/change/search for etc. a file (which is quite often). However, I have not been able to find a chipset driver for G550 windows 7, 32bit. Can this be correct? Can I use the one for vista 32bit in stead?

Answer:Chipset update for G550

Hello Dvinge and welcome to community,
Windows 7 hold the chipset drivers, you may update the BIOS and check.
If the continues then reinstall the Operating System.
Best Regards,

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Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+[email protected]

Answer:Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+WindowsUpdate_80072EE2

This error code indicates that you cannot access the Windows Update servers properly. Please refer:
Windows Update error 80072ee2 remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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Weird situation.

My Samsung 850 Pro SSD has always shown a 101MB Unallocated space.
The other Samsung 850 Pro (1TB) has no such thing.

As of the Fall Update (1511, 10586.3) I noticed another unallocated space has been added,400MB.

Sure, this is peanuts compared to the available space, but is just striking and in fact I have no idea what they are being used for...

Can anybody out there shed some light on this?



Answer:After Windows 10 update Samsung SSD shows 2/two allocated spaces

Windows 10 Threshold update/upgrade will create a recovery partition of 450 MB. That's what your magician is showing.

However, your screenshot shows the spaces as unallocated, whereas it should be shown as allocated.

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I 'm using bsnl huawei cdma modem .I want to use it with ubuntu 8.04.After searching various linux forums I 've reached the stage of modem inialized.Finaly the message from Terminal is "configuration does not specify a valid Phone Number/Login name/Pass word".I have used the same login name/pass word as provided by the bsnl.Also there is a 7 digit phone number for the modem.In /etc/wvdial.conf , as guided by the instructions I used phone number #777.I contact bsnl authorities but they are not response.what is the login name / pass word for the device.please guide me with screen shots (if possible).

Answer:user name/pass word for huawei cdma modem installation with ubuntu 8.04

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Hello ... I am a proud user of Lenovo G550 laptop No problems so far,until i tried to update BIOS. I followed instructions by the book,but when i press install on self-extract archive,extracting starts and the i get the code: Error 5 Problem seems to be that i don't have administration privilege,although i have administrator account and it's password protected. Program seems to start (BIOS updating software),and then the error pops-up saying phlashnt.sys driver can't be loaded and that i should reboot and log on as administrator. My first thought was that my anti-virus software is causing this,so i turned it off and tried again,but that made no effect.I am using Free Comodo Internet Security Premium. Deepest respect for you people from Support staff and i hope there is a solution for this. Best regards


Go to Solution.

Answer:G550 BIOS Update Fail

Hi Bljublju Try right-clicking and select run as administrator.

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When I try to update windows update, it gives an error report as "error found, code 80070003".
I have Windows 7  Home premium operating system.

Answer:Cannot update Windows update. (Error 80070003)

To troubleshoot the issue, please try the suggestions from the link below:
Windows Update error 80070003

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This update is causing problems.
2017-11 Cumulative Update for Windows 10 Version 1709 for amd64-based Systems (KB4048955)

I restart and then after it boots up I get this message:

We could not complete the updates. Undoing changes
How do I block this certain update please?. Thank you.

Answer:Windows update error.How do I block this update????

Have a look in the tutorial section to reset the windows update settings. worth trying i reckon

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I have run across this error now 2 times. In the first instance the computer was run through with a fine toothed comb and all malware removed. In the second case we have not done the malware removal. For this post, I would like to deal with the first computer as the second guy is still working the steps the other I tried (unsuccessfully) on the first. The following has been done:
Scanned and cleaned of malware
Tried the steps here.
Tried the steps here.
Tried this, and this,.
Reset the Windows firewall. Uninstalled and re-installed the Windows firewall. Nothing has worked. Does anyone have any other suggestions we can try?

Answer:Windows Update error 80072EFD, cannot update

The Windows Update error code 0x80072EFD; Error String ERROR_INTERNET_CANNOT_CONNECT occurs when the attempt to connect to the server fails.
You appear to have tried quite a few troubleshooting steps, including the Fix It tool. Nevertheless, see if something at Cannot Update Windows using Windows Update and at Windows Vista Updates Fail To Install help you.

8 more replies
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I have been trying all day to run my windows update. I just got my computer out of the box today. The windows update says that the update process can not be done until the "update to Windows Update" is installed. I have tried to install it and I keep getting the error code 80070643. I went to the "help" area. I said to go to services and restart the office source engine to automatic (delayed start). It did not work.

I have searched and there is said to set the ose to manual. I tried that too! Nothing is working.

I even tried to manually install the windows update from the microsoft website and it gave me the same error code.

Several places I find online keeps saying something about office 2003, but I have 2007.

Any ideas?

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Today I decided to let Windows install a bunch of updates. After installing, I dutifully restarted. On the restart, the screen stays blank. I hear the Windows startup sound, but can't see anything. I tried the onekey recovery button. Power light turns on, but screen stays blank. Any ideas?

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Hi i installed Windows 7 on the lenovo g550 and was getting the latest drivers and got the 2.53 bios. i got the message that bios flash was successful and then gave timer till reboot. The power light is on and the fan is spinning but nothing shows up on the screen. Luckily i did backup the bios onto a usb but now how do i go about flashing the old one back on.

Answer:G550 wont boot after bios update

If you have to, just hold down power button until it shuts off. Remove battery and wait one minute.Replace battery, and plug it in.Enter bios on boot and "load default settings". If you can't get into bios, post back.

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trying to get a new game working thats proving finicky >^.^< some of my friends have had sucess via driver updates. im not finding drivers on the lenovo website, but i did find a more recent driver at..
but when i try to install it it tells me i cant and need to get it from the computer manufacturer.. helps?? is my most recent driver version currently
subject edited by moderator.

Answer:G550-2958 video driver update

try this

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Sorry to everyone.This report is an mistake. The PC which is fixed by Combofix is very well.The new problem PC is another.After all of steps in Thunder's post, WindowsUpdate is fixed.But My Neighborhood still can't work.I try to set another PC's IP as, and myself PC's IP as ping, there is no request sent back.But when I ping my PC from another PC(ping, it's work.I can see my share folder from another PC, but can't see another PC on my PC.I try to reinstall network card driver, but no help.My PC can use PPPoE to connect Internet now.My system is WinXP-SP3How can I FIX this ?Thanx for help....

Answer:After "Windows Update error 80244019; DNS address, How to fix my Windows Update Error"

This report is an mistake.Thank you for letting us know. Since this issue seems to be resolved, this thread will now be closed.In case you experience any problems with the computer, please Start a new topic.Happy computing,Orange Blossom

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Hello, can someone please help me with my problems about Windows Update

I have tried to run Windows Update on my computer and received the following error message:
I have also tried Farbar Service Scanner and i got this file
Attachment 294790
Any help and suggestions would be greatly appreciated!

Answer:Help with Windows Update Error: Windows Update Services not running.

i have a similar problem here is my farbar file:
Please Help
Farbar Service Scanner Version: 23-11-2013
Ran by Safe (administrator) on 24-11-2013 at 12:02:44
Running from "C:\Users\Safe\Desktop"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal

Internet Services:

Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.
Windows Firewall:
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Firewall Disabled Policy:
=========... Read more

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Hi all.I have a G550 with windows 7 preinstalled purchased in July this year. Microsoft updates pushed in August and Sept. cause the system to freeze at the "Preparing to Configure Windows" screen. I am forced to go into safe mode and pick up the last recovery point. Attempting to install the updates individually revealed 5 bad updates in Aug. and 4 bad in Sept.Can anyone help resolve this? ThanksTas

Answer:Lenovo G550 microsoft update locks up system

do not use windows update or ignore them.

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I have g550 with Windows 7 home premium. In got an update via my Windows Update : Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset FamilyDownload size: 19.9 MBIntel Corporation Display software update released in April, 2010 Now I tried to install this a few weeks back and it messed up my display so I had to use safe mode to system recovery to a few hours ealier. I decided to leave it alone until today when I had another update to install and saw it there. I decided to go to the Intel site and have it scan my computer and suggest the correct update. When I installed it again it was the same problem, black screen after the installation process ran with no response for over 15-20 minutes. Had to reboot-safe mode-restore again. I don't know if I've provided enough tech info, I'll post whatever you want to know but I was wondering has anyone encountered a problem like this? I hadn't changed any anything and was just downloading the reccomended downloads from Update so I'm at a loss at to what the problem is. Any help is appreciated.

Answer:Lenovo g550 - Problem with Intel Graphic update

Me, I wouldn't let windows update install any drivers. I turn that off in updates. If the display works I would not update it. Lenovo's graphics are modified for your laptops screen and settings. I would only use the newest Lenovo driver and future driver Lenovo puts out. My 2 cents.

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The BIOS update from Lenovo failed on my G550 rendering it useless.  I get fan and HDD action and all LEDs light up but NOTHING on screen...  The CMOS battery is soldered or glued in.  Where are the CMOS jumpers?  

Answer:G550 BIOS update failed. Reset CMOS?

Hello, I'm new to BIOS issues, and this one sort of takes the cake. I tried to update my Lenovo G550 (serial 2958)'s BIOS to the updated x64_18CN44WW_(2.53) bios, and the computer crashed most of the way through. Now I'm dealing with a bricked Lenovo. I understand that there are warnings about letting the computer go to sleep before updating the BIOS, which I did, but I simply didn't look deeply enough to find these warnings before I attempted the update. But that doesn't matter now. What does matter is that I'm working with a Lenovo that needs a reflashed BIOS, and right now I'm working through the options provided by this website: I've tried Method 1 with NTSF partitioning (on a 4GB USB stick), and Method 1 with FAT partitioning (on a 1GB USB stick), both with no success. I'm doing this with the 2.53 BIOS file from the lenovo website's updated installer, as I don't have the backup BIOS handy (it's saved on the bricked laptop). I need some information to help me either fix my laptop. Specifically, does the Lenovo G550 (Serial 2958) definitely have a Phoenix BIOS? Are there any reports of a USB stick boot being used to successfully flash a bricked computer using the Fn-B boot method? Does the motherboard have a Joint Action Test Group port? Are there any 'legacy' BIOS files I should try to use available to Lenovo staff? What's the course of action a tech would take if I sent my Len... Read more

9 more replies
Relevance 64.37%

Hi All,

So I came home from work to a 'Windows Update has failed... reverting changes' screen. Left it overnight, it got stuck at 'Shutting down', so I rebooted it to find the same 'Windows Update has failed' screen.
Having googled a few solutions, it seems like there's a few ways to circumvent this problem, but they all seem to involve booting in Safe Mode. My problem is that my laptop screen is broken, so I'm forced to use an external monitor, which doesn't display any content which would allow me to boot in safe mode. I've read that Fn+F4 should be able to switch output to my external monitor (it doesn't). 
Here's where it gets interesting. My laptop screen was removed very crudely (read: pulled off), and so the cable which connected the GPU to the screen is still attached to its original position inside the laptop. Is this preventing me from seeing the boot menus on my external monitor?
If not, are there any inventive solutions for me to be able to circumvent this Windows update failure screen? I've read about unattended install discs so I might have to look into that as a last resort,

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Hello, I have a problem. I changed the processor on my G550 and since then, every time heconnects the following message appears:FB No Microcod Update loaded for alternate Processor.My notebook came equipped with a Pentium Dual Core T4300 processor and I swapped itfor a T7500. To make the switch I checked if the chipset would be compatible and that wasthe problem described, the note is working perfectly.Since I upgraded the BIOS, but it changed nothing. Someone could tell me what to do?

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I have had my Dell 8700 for little over a year and have had problems from the beginning.  I am 72 years old, and I am at my wits end!!!

A hard drive was replaced in the summer of 2015, but I have still had problems with the computer shutting down and my having to refresh it to factory setting.

I thought updating to Windows 10 would solve some problems, and I did this in October, 2015.  Everything was fine until a couple of months ago.  The end result was when I tried to refresh the computer to factory defaults, it went back to 8.0 or 8.1, and I evidently lost something in the process.
Now, I cannot update to Windows 10 and when I tried to resinstall the Dell Operating System, I get for both:  "WE COULDN'T UPDATE THE SYSTEM RESERVED PARTITION."
I DO HAVE A SYSTEM BACKUP ON 20 CDS (MADE WHEN I HAD WINDOWS 10).  Could I reinstall the system with these backupdisks?  How do I do that?  I also have a Dell 2 Boot USP stick, I have a recovery stick, too, but it semed that when I used this, I received a message that not all files were recovered
What should I do at this point? 

Answer:Error message when trying to update to Windows 10 or to reinstall operating system 8.1: We couldn't update the system reserved partition."

On MBR disk, Windows 10 requires a 500MB system reserved partition, while 100MB in Windows 7, so you can try to extend system reserved partition.
In disk management, you can only extend partition using the unallocated space next to its right side. so even if you shrink D: drive, the option to extend the efi partition is still grayed out. My suggestion is to use a third party software, AOMEI Partition Assistant, both the standard (free) or the Professional(paid) version can extend partition as long as there is unallocated space on that hard drive. to see more information read:
Fix "We Couldn?t Update the System Reserved Partition" Error

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Relevance 63.96%

I can not update windows 7 64 what so ever, i always get this error code "80072EFD", what can i do to sort this? it says a program might be preventing it etc.

Answer:Windows Update Error (Can Never Update)

Hello Raymond,

This may be able to help fix this error for you. It will give you a few options to try.

Windows Update error 80072efd

Hope this helps,

3 more replies
Relevance 63.96%

My windows update stopped working with error code i couldn't see any anwers to. Also my messenger no longer works with my video camera.

I re-installed windows 7 32bit, thinking this would rectify this, but alas after the first downloading and installing of updates then the office updates I now get error.

"Error(s) found:
Code 8007273D Windows Update encountered an unknown error."

So it last checked and installed updated last Tuesday 6/4/10 when I Re-installed windows.

Live messenger wont use my webcam says errors too (tried to d'load it again but got similar error to this one, which is why I am including it - I did a system restore to get messenger back).

Answer:Windows Update error after first update

See this thread.

8007273d widows 7 update problem

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Relevance 63.96%

Hello all.
Running windows 10 pro 64 bit.
I've updated from Version 1511 to the anniversary update, 1607.
Or at least, I thought I did.
The update went well, no hiccups, no errors. Used windows update, let it downloaded and install and rebooted. Alas, system still shows OS Version 1511.
Used update again, same thing, rebooted, 1511.
Went to the windows site, downloaded the windows10upgrade9252.exe, ran it, same exact issue, rebooted, still showing version 1511.
Error logs show no issues. Disabled all external drives, turned off anti-virus, etc, repeated, rinsed, rebooted, still version 1511.
Only think I've not done is burned an ISO to DVD and updated from that.
Any clues as to what's going on?
Nelson Davis

Answer:windows 10 update from version 1511 to 1607 anniversary update - does not update

Can you check to see what OS version you have? Check in settings > system > OS build. It should show something like 14393.5 or 14393.10

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Relevance 63.96%

First issue is that I need to use a specific older driver for my AMD graphics card and windows 10 continues to update the driver automatically and causes my system to crash. I've gone through {Control Panel-Devices & printers}, selected my machine, then right clicked to Device Installation Settings and selected "no, let me choose what to do". This has no effect as windows continues to update the driver daily or anytime I search for updates. Is there a specific port I can block or cmd line to run?

Second issue, on the windows update window, the feature is frozen on Service Pack 1 for MS Office 2013 (KB2850036) 64-bit edition @ 61%. It's been like this for a week. I've restarted the machine several times and seems to do nothing. Any suggestions would be very helpful.


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I have an Optiplex 9010 AIO. This morning I was trying to update the BIOS of my system, from A10 to A13. During the update process it showed an error: "ME FW Update Failed: Internal error: FWU_Buffer " - please see the photo below. Although the update failed on the Management Engine part, it still boots up and running OK. I tried couple of times to update the BIOS, and each time I got the same error. I tried to flash the A12 and A11 BIOS as well, A12 gives same error, and A11 has the same Management Engine version hence no use.
Any help on this is very much appreciated!

Answer:Optiplex 9010 AIO BIOS Update Error - ME FW Update Failed: Internal error: FWU_Buffer

Hi Stone3t,
Can you provide a screen shot showing the current BIOS version?

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Relevance 63.14%

 Hi  I have a T30 Thinkpad, windows XP.  The Agere'97 modem is out-dated, and I would like to up-date it.  1. Can someone please advise the best modem to download for upgrading? 2.  I went to to download the recommended modem.  It couldn't install properly because the existing one is in use. Any ideas on how to install it successfully? Cheers!

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Relevance 63.14%
Answer:modem won't work after windows auto-update

Windows ran an auto-update (winME and IE6)which included an updated driver for a modem, which it says I needed. It simply identified this as '56K HCF INT Modem (INTERNAL)'.Since installing I now cannot get the modem to work at all.In the Device Manager it shows this modem as working OK and has it allocated to COM 4. My real modem is also listed and shown as working OK, and is allocated to COM 3. I have removed both modems but on a reboot windows re-installs them both.Firstly, does anybody know why auto-update identified a modem which wasn't there and secondly (and much more important), how can I get my real modem to work again? All settings are exactly the same as they were before the install!I could try a system restore but I've installed more software and made several changes since this update, so I only want to do that as a last resort.

4 more replies
Relevance 63.14%

I have an automatic Windows update sitting permanently on my task bar for Agere Systems PCI Soft Modem, because each time I run it, a failure to update message appears. Searches on line through Microsoft are useless as usual. I am currently on broadband and have seen that this modem is only used by dial-up. As I see it I have 3 options (a)If I delete this 211mb item via my Program Delete option, will I be in trouble?(b)Can I get an update for this driver ?(c)Can I rid myself of the Windows update.

Answer:Windows XP update Agere Systems Modem

If you aren't connecting to internet via dial-up, you can uninstall the modem software or even disable the hardware if you like.

3 more replies
Relevance 63.14%

My Samsung series 3 laptop has been sending out popup messages telling me I need a bios update, I go to the Samsung software update site and this bios update has been failing, I have made several calls and chats to techs at Samsung who tell me to do what I have already done, they tell to ask for tier 2 tech, who can go in my computer and fix it , When I finally got a tier 2 tech, they told me the same thing, I told him what I had been told about him and what he could do, He said, is it working , I said yes, but settings on computer change on their own,like wifi turns itself on and that concerns me. Anyway, He said that it didn't need a bios update,even the Samsung website said this computer needed a bios update. I posted this on hardware,firmware concerns, and they told me to post here, I was going to go to a site ,that had a download that checked drivers, I was told to stay away from this.


Answer:Samsung Bios software update for bios,update fails

Are you getting a direct link from the notification update? Can you post the link/site next time?

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Relevance 62.73%

When you use Windows Update, Microsoft Update, or Windows Server Update Services (WSUS) to install updates, you may experience one or more of the following issues: You are offered an update for a product, but the update is not downloaded or installed on your computer.You are repeatedly offered an update, even if you have already installed this update multiple times.A particular update failed to install. KB906602 discusses how to troubleshoot these issues.
Also check out this post: Windows Update Troubleshooter from Microsoft.

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Relevance 62.73%

Hello- I keep getting a failed Windows Update Error - Definition Update for Windows Defender - KB915597 (Definition 1.233.2374.0), and cant seem to find a fix for it. I cant say I even know what the update is for or whether its really that important. Can
someone please give me insight as to how to fix it or whether its not important and can just ignore it. Thanks!!

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Relevance 62.73%

hello friend..

I cannot update windows 10 to anniversary update. Every time I check for update, this came out

"We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

I am connected to internet, Mozilla firefox is ok, utorrent is ok, everything is fine except windows update.
I have try disable the firewall, turn off windows defender, disable antivirus, none of it work.
I downloaded windows10 update assistant, did not work.
I don't know what is blocking windows update form connecting to internet.

Any suggestion? or perhaps solution.

Thank You.

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Relevance 62.73%

I want to update my L930 but when I check for new update it says no update, and it does not detect the new win10 update? I've installed and launched the Upgrade Advisor already. Am I the only one (I've got a Lumia 930 CV GBIE with denim)

Answer:I want to update my L930 but when I check for new update it says no windows 10 mobile update!!!!

What message does the 'Upgrade Advisor' give when you check?

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Relevance 62.73%

hello friend..

I cannot update windows 10 to anniversary update. Every time I check for update, this came out

"We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

I am connected to internet, Mozilla firefox is ok, utorrent is ok, everything is fine except windows update.
I have try disable the firewall, turn off windows defender, disable antivirus, none of it work.
I downloaded windows10 update assistant, did not work.
I don't know what is blocking windows update form connecting to internet.

Any suggestion? or perhaps solution.

Thank You.

Answer:Unable to update, windows update cannot connect to update service

Hi, try Settings, search for Troubleshooting, click Troubleshooting
In the Window that opens click

Fix problems with Windows Update

at the bottom.

Please post back the outcome.

Also make sure you're not set to use a metered connection,
and try checking this:
Choose how updates are delivered is Off in Settings, Updates, Advanced Options

There is a Windows Updates reset script here:
Windows Update - Reset in Windows 10 - Windows 10 Forums
and here:
Reset Windows updates - Microsoft Community

8 more replies
Relevance 62.32%

I'm trying to goto Windows Update to scan for any necessary updates, Windows XP 64 is my O/S When I scan for any updates it shows this problem:click hereNote: I have tried the Windows Update Repair Tool and not had no luck.Any Ideas Please?ThanksRob

Answer:Windows Update Problem "Windows Update Error"

Try this...Stop the Automatic Updates serviceClick Start.Choose Run.In the Run box, type services.msc.Click OK.Right-click the Automatic Updates service.Click Stop.Stopping the service will take a moment.Delete the contents of the DataStore folderClick Start.Choose Run.In the Run box, type %windir%\SoftwareDistributionClick OK.Open the DataStore folder.Delete all contents of the DataStore folder.Close the window.Start the Automatic Updates serviceClick Start.Choose Run.In the Run box, type services.msc.Click OK.Right-click the Automatic Updates service.Click Start.

10 more replies
Relevance 62.32%

OK I need help I get this message when I try WU. It was working fine the bam all of a sudden error.
windows update error 80070424 in Windows Update

I Googled it but can't seem to find a fix.

Answer:Windows update error 80070424 in Windows Update

Try this.

Click Start- select run- type: regsvr32 wuaueng.dll press OK
What are the updates you're trying to install?

4 more replies
Relevance 62.32%

I have been working on a clients computer for a few days now.  Her computer has been having issues with installing the Windows 7 SP1 update.  Everytime i have tried to run the update i get this error "WindowsUpdate_800B0100" "WindowsUpdate_dt000".
 I have tried every "solution" except for a clean and refresh reinstall of Windows 7.  None of the solutions have worked including using "Fix It"  Update readiness tool and many other solutions found on here as well as many
other reputable sites.  Could anyone guide me to solving this problem?

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Relevance 62.32%

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

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Relevance 61.91%

Last night i reformatted my PC and installed all the critical updates, everything except drivers. Then when i was done with that i Installed my bus drivers, video & sound card drivers.

Then i shut down and went to bed.

Woke up this morning and im fully updated i just need to install service pack for vista 64 bit and im getting this error from windows update "error code 80072EE2 windows update encountered an unknown error".

Windows help gave this back to me "If you receive Windows Update error 80072ee2 while checking for updates, you might need to add the website addresses from which Windows Update downloads updates to your firewall exceptions or "allow" list."

And then this under that "Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list."

So i dunno what to do....

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Relevance 60.68%

Can I upgrade my G550 laptop Samsung EVO 850 SSD SATA III, it says SATA III? Moreover, I have copied my data to external drive and would like to do fresh installation of windows 7 using Windows 7 ISO File download, it says your product key indicates OEM installation of windows 7, please contact your service provider about recovery options. What should I do? Any help is appreciated as I want to run Ubuntu and Windows 7 side by side. 


Go to Solution.

Answer:Lenovo G550 - Upgrade to Samsung EVO 850 SSD?

lenlappy wrote:
Can I upgrade my G550 laptop Samsung EVO 850 SSD SATA III, it says SATA III? Moreover, I have copied my data to external drive and would like to do fresh installation of windows 7 using Windows 7 ISO File download, it says your product key indicates OEM installation of windows 7, please contact your service provider about recovery options. What should I do?
Any help is appreciated as I want to run Ubuntu and Windows 7 side by side.

There are some caveats to "dual booting" with Windows 7 or later, ones that could make your system inoperative (hang at BIOS screen).  Would suggest that you make a set of recovery disks before making changes as this is critical to re=install the  OEM partitions if your Dual Boot procedure fails to work and bricks out the system.
Also - I have heard that Linux Mint is the better "debian" version to use when dual booting.  I have been using Mint 17.2 for several months now and love it.  Would say to post on their forum for best answers on setting up a "dual boot" with Windows 7.

1 more replies
Relevance 60.68%

Search Results

I am trying to update from Windows 10 OS Build 10586.589 to the Anniversary Update but my computer freezes at 1% progress. I have tried everything I can think of including: Unplugging all extra SATA drives except my main SSD, unplugging my wireless network adapter, unplugging all USB devices (even mouse and keyboard), removing old drivers and updating outdated ones, and installing the update through a USB flash drive. It always gets to the same part and freezes until I shutdown my computer and lose no data.

You can see pictures of the frozen screen here:
Reddit thread (Took the guys advice on there): Windows 10 Anniversary Update Freeze : Windows10
Hopefully someone can give me some guidance on how to fix this as I've tried everything I can think of. Thanks!

Motherboard: Asus M5A97 R2.0
CPU: AMD FX-8320 (OC)
SSD: Samsung 840 EVO 120 GB SSD

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Relevance 60.68%

Search Results

I am trying to update from Windows 10 OS Build 10586.589 to the Anniversary Update but my computer freezes at 1% progress. I have tried everything I can think of including: Unplugging all extra SATA drives except my main SSD, unplugging my wireless network adapter, unplugging all USB devices (even mouse and keyboard), removing old drivers and updating outdated ones, and installing the update through a USB flash drive. It always gets to the same part and freezes until I shutdown my computer and lose no data.

You can see pictures of the frozen screen here:
Reddit thread (Took the guys advice on there): Windows 10 Anniversary Update Freeze : Windows10
Hopefully someone can give me some guidance on how to fix this as I've tried everything I can think of. Thanks!

Motherboard: Asus M5A97 R2.0
CPU: AMD FX-8320 (OC)
SSD: Samsung 840 EVO 120 GB SSD

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Relevance 60.27%

I've tried many times to install the latest critical BIOS update, using Lenovo System Update, and every time it attempts to, it fails after telling me in a popup that I need to turn the system off and make sure I have a fully charged battery. I rarely rely on battery power and use AC primarily, and I used Power Manager twice to do a full reset, just in case. I can't believe I would need to buy a new battery in order to install it, because the battery works just fine. I'm running Windows 7 (64-bit), and exhausted every other update or option, unless there's something else I'm not aware of. Is it just the software toying with me?

Answer:[T530] Battery error message won't allow BIOS update in System Update

Hello and welcomeDo not perform the BIOS update from within the TVSU. It's much safer to use CD/DVD and ISO image from the T530 support page.

1 more replies
Relevance 60.27%

Error(s) found:
"Code 80070663 windows updater encountered an known error" when I
tried to update microsoft .net framework 3.5 family update (kb959209) x86 for windows vista 32 bit.

What should I do? I have tried to install this update many times but still getting same error. Thanks in advance for help.


Answer:error code 80070663 when I tried to update microsoft .net framework 3.5 family update


You didn't say, so I'll ask, have you done the net3.5 Service Pack 1 update?

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Relevance 60.27%

Running Windows 7 Home Premium x64
Cannot update, attempting to upgrade to Win 7 professional. Discovered automatic updates were fried for some time and the system did not have SP1, which is apparently required for the upgrade.

I see similar threads, each seems to require advanced individual registry repair so starting my own - if there is a generic fix please reply with it and I can give it a shot. I have tried the normal tools to fix without change- see below.

Windows updates fails with an error code 8007370B - Windows Update encountered an unknown error

I have run SURT several times successfully
I have run Fixit 50202, MicrosoftFixit.wu.LB.133286320513446086.5.1.Run,
Each returns 'Repair Windows Update components' and 'Windows Update components must be repaired'
All claim to have fixed the problem (no change, naturally)
Attempted to run SFC /scannow from an elevated prompt and it fails with 'Windows Resource Protection could not perform the requested operation'. Same behavior when attempted from Safe Boot.

Downloaded and attempted to install SP1 locally, both the all platforms version and the Win7 x64 version. Both fail with errors.

Ran the Norton remover tool and Macafee remover tool - think Norton came with the system but was never activated, ran the Macafee remover tool just to be sure.

Have renamed the Softwareupdate folder without any change.

Uploaded CBS logs
Download from - send big files th... Read more

Answer:Win7 home update fails, error 8007370B - cannot update, install SP1.

See most of the repairs require the components file as well

Download from - send big files the easy way

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