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Idea s510p DMA problem

Question: Idea s510p DMA problem

Hi everybody,I've bought few months ago a new Ideapad s510p and recentely I've started having a problem related to the disk: often (but not always) when I boot in Ubuntu I get this kind of errors:[ 1033.968385] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6[ 1033.968389] ata1.00: irq_stat 0x40000001[ 1033.968392] ata1.00: failed command: READ SECTOR(S) EXT[ 1033.968396] ata1.00: cmd 24/00:01:71:40:74/00:00:4f:00:00/40 tag 1 pio 512 in res 51/84:00:71:40:74/00:00:4f:00:00/00 Emask 0x10 (ATA bus error)[ 1033.968397] ata1.00: status: { DRDY ERR }[ 1033.968398] ata1.00: error: { ICRC ABRT }[ 1033.968401] ata1: hard resetting link[ 1034.288655] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)[ 1034.387806] ata1.00: configured for UDMA/100[ 1034.387831] ata1: EH complete[ 1034.396738] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6[ 1034.396741] ata1.00: irq_stat 0x40000001[ 1034.396744] ata1.00: failed command: READ SECTOR(S) EXT[ 1034.396759] ata1.00: cmd 24/00:01:72:40:74/00:00:4f:00:00/40 tag 3 pio 512 in res 51/84:00:72:40:74/00:00:4f:00:00/00 Emask 0x10 (ATA bus error)[ 1034.396761] ata1.00: status: { DRDY ERR }[ 1034.396763] ata1.00: error: { ICRC ABRT }[ 1034.396766] ata1: hard resetting link[ 1034.717005] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)[ 1034.876334] ata1.00: configured for UDMA/100[ 1034.876351] ata1: EH complete[ 1034.885134] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6[ 1034.885136] ata1.00: irq_stat 0x40000001[ 1034.885139] ata1.00: failed command: READ SECTOR(S) EXT[ 1034.885142] ata1.00: cmd 24/00:01:73:40:74/00:00:4f:00:00/40 tag 6 pio 512 in res 51/84:00:73:40:74/00:00:4f:00:00/00 Emask 0x10 (ATA bus error)[ 1034.885143] ata1.00: status: { DRDY ERR }[ 1034.885144] ata1.00: error: { ICRC ABRT }[ 1034.885147] ata1: hard resetting link[ 1035.205395] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)[ 1035.364843] ata1.00: configured for UDMA/100[ 1035.364861] ata1: EH complete[ 1035.373525] ata1.00: limiting speed to UDMA/33IO4[ 1035.373528] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6[ 1035.373530] ata1.00: irq_stat 0x40000001[ 1035.373532] ata1.00: failed command: READ SECTOR(S) EXT[ 1035.373535] ata1.00: cmd 24/00:01:74:40:74/00:00:4f:00:00/40 tag 8 pio 512 in res 51/84:00:74:40:74/00:00:4f:00:00/00 Emask 0x10 (ATA bus error)[ 1035.373537] ata1.00: status: { DRDY ERR }[ 1035.373538] ata1.00: error: { ICRC ABRT }[ 1035.373540] ata1: hard resetting link[ 1035.693788] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)[ 1035.853351] ata1.00: configured for UDMA/33[ 1035.853369] ata1: EH complete[ 1035.861918] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6[ 1035.861921] ata1.00: irq_stat 0x40000001[ 1035.861923] ata1.00: failed command: READ SECTOR(S) EXT[ 1035.861926] ata1.00: cmd 24/00:01:75:40:74/00:00:4f:00:00/40 tag 9 pio 512 in res 51/84:00:75:40:74/00:00:4f:00:00/00 Emask 0x10 (ATA bus error)[ 1035.861928] ata1.00: status: { DRDY ERR }[ 1035.861929] ata1.00: error: { ICRC ABRT }[ 1035.861931] ata1: hard resetting link[ 1036.182182] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)[ 1036.341861] ata1.00: configured for UDMA/33[ 1036.341880] ata1: EH complete[ 1036.350318] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6[ 1036.350321] ata1.00: irq_stat 0x40000001[ 1036.350323] ata1.00: failed command: READ SECTOR(S) EXT[ 1036.350327] ata1.00: cmd 24/00:01:76:40:74/00:00:4f:00:00/40 tag 10 pio 512 in res 51/84:00:76:40:74/00:00:4f:00:00/00 Emask 0x10 (ATA bus error)[ 1036.350328] ata1.00: status: { DRDY ERR }[ 1036.350329] ata1.00: error: { ICRC ABRT }[ 1036.350332] ata1: hard resetting link[ 1036.670578] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)[ 1036.830382] ata1.00: configured for UDMA/33[ 1036.830398] ata1: EH complete[ 1036.838703] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6[ 1036.838705] ata1.00: irq_stat 0x40000001[ 1036.838707] ata1.00: failed command: READ SECTOR(S) EXT[ 1036.838710] ata1.00: cmd 24/00:01:77:40:74/00:00:4f:00:00/40 tag 11 pio 512 in res 51/84:00:77:40:74/00:00:4f:00:00/00 Emask 0x10 (ATA bus error)[ 1036.838712] ata1.00: status: { DRDY ERR }[ 1036.838713] ata1.00: error: { ICRC ABRT }[ 1036.838715] ata1: hard resetting link[ 1037.158971] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)[ 1037.318879] ata1.00: configured for UDMA/33[ 1037.318895] ata1: EH completethat on Windows are simply summarrized with a generic "Disk error" hardly noticeable.Looking online it seems a problem of the SATA connector, that makes sense because disk tests have not revealed any problem, and these errors occurr more frequently when I move the laptop (probably due to a moving contact).This notebook is still in warranty but I'm afraid that since the problem cannot be detcted with the standard lenovo tools (and windows diaognistic tools are completely helpless) they will say that the problem does not exist.By the way sometimes these errors get so frequent that the computer stops completely working and it keeps trying to restart the disk.

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Preferred Solution: Idea s510p DMA problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Already 16 days over still no laptop..i payed money but No working laptop..what is this.its not fair...why you people selling used laptops?? i raised a complaint after 2 days of purchasing..and i submitted service report given by lenovo technical engineer..i need my money back or else i want new working laptop. thatsit.please understand it..we paid money value of it.many times i called to customer care,no use,no proper support.anyone help me please
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I turned off hibernation but my computer still goes into "sleep" mode-- which really shuts down.  Instead of sleeping it shuts down. So I lose all windows and any work on my computer if I walk away for 2 min. I even changed settings to not sleep for over an hour, and it still "sleeps" after 2 min. 

Answer:My Idea pad s510p Touch shuts down rather than sleep or hibernate.

Hi S5obrein,
Welcome to the Forums  
As you have mentioned that the system does not goes to sleep, does this issue occurs when the system is plugged in or it happens only when battery connected?
Uninstall the energy management and reinstall the energy management and check for the issue.
Click here for the energy management for windows 8.
Click here for the energy management  for windows 8.1.
Best regards,         

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I dont know when this happened and why. 
When woke up next day the  brightness function key nor other adjustment working.
Please help. 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:S510p - Can't adjust brightness in Windows 8.1 for IdeaPad S510p

Dear sargam,
Welcome in lenovo community,
Please try to install the below link, to help activating the hotkeys.

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Question: S510P DVD problem

Hi, For the last few weeks or so, I have been experiencing a problem with my DVD drive.  Whenever I turn on the laptop (doesn't matter if it was asleep or turned off), the DVD drive will make some strange noises as if there is a DVD/disc inside. This also occurs if I press the button to the DVD tray, and then close the tray again.  The noises persist for 10 seconds or so, and lags my laptop in that time.  This problem happens everytime.  Any solutions would be appreciated, thanks!

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Question: S510P usb problem

I installed win7 on my ideapad. Every driver is working properly it seems. I just cant get the left usb ports to work. Only if i plug in a usb stick and resart i cant find it. Also when i reinstall the driver it finds it, then i restart without the stick, plug it in and then nothing happens.Help please

Answer:S510P usb problem

Hi Lektordk,
Welcome to Lenovo Community!
I?m sorry to hear that the USB port is not working as expected in your S510P Laptop, I suggest you to uninstall the Root HUB drivers and check the issue, below are the steps to perform the same:

To open device manager click on Winkey+R key together, type devmgmt.msc in the Run window and select OK.
Now under ?Universal Serial Bus Controllers? then right click on ?USB Root Hub? and select Un-install click OK.
Perform the same above step if there are more than one ?USB Root Hub? displayed.
Then restart and check the issue.

Do post us back if the issue still persists.
Best Regards

Shiva Kumar

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Question: s510p problem

Drain Series notebook has changed almost all s510p I bought a turkey. I asked for a new one but did not change.
subject/message edited

Answer:s510p problem

Could you please be a little bit more clear? I believe you used google translation and the words lost their meanings.

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Question: S510p SDD problem

Hi, I'll start to list what I've done, i'm getting crazyI've bought a caddy to remove the DVD and change it for an SSD or HDD, i'll list all the try i've done  What should I do to let the SSD with the OS work with the original HDD for the data? I'm really gettin crazy about that. Bios in Legacy mode due to the downgrade to Win 7. Win 8 died after an update and the 8.1 update bug didn't let me to reset the pc to factory state. TY for help

Answer:S510p SDD problem

I forgot other tests i've madeKingston SV300S3 - Boot Drive | Crucial C300 | PerfectKingston SV300S3 - Boot Drive | Random 100Gb HDD I had | Perfect

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Left button on 38 day old s510p,Lenovo making me pay for shipping to fix their error.
I have 3 Lenovos at my house.  I will never purchase another Lenovo due to their policy of making the purchaser of their poor product pay to ship it to get fixed.  I better not receive a refurbished laptop as I could have paid much less for one of those.
subject/message edited

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so when plugged into the adapter, my computer runs slow/lags,but on battery power, it runs much better. cpu i7 4500u 1.8mhz  up to 3.0 mhz when plugged in cpu = 0.7 mhz  but on battery cpu = from 1.8 to 2.9 mhz I've tried many things, and have read many other forums. I just want to find an actual solution. I've done many of the obvious "fixes," such as updated drivers, modifying power plan, and viewing task manager.

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i have lenovo ideapad s510p ,i download win7 but when i try to send file via bluetooth i cant find devices ,bluetooth is turned on an i see this message ,,please help me to solve this propleme.


Go to Solution.

Answer:bluetooth problem in ideapad s510p

Hi Mema2020,
Welcome to Lenovo forums
As I understood that you are facing the issue with Bluetooth on your Lenovo s510p laptop.
Have you installed the driver through device manger or through wireless setup file.
Do post us back for further queries.
Best regards,    

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Hello all.
I have Lenovo computer IdeaPad S510p with Intel Celeron 2955U and Windows 7. I got error in device manager about drivers USB and PCI.
I try to find drivers for win 7 but with no luck and drivers for win8 dont fix the errors.
I also tried different version of Windows7 but with same result. After installation of Win7 I needed to install all drivers for Win8 to get wifi,lan..etc working and these twso errors are still.
Please do you know how to get rid of these errors.
Thank you
Link to picture
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Answer:Ideapad s510p drviver problem Win7

Dear pfaur
Welcome to lenovo forums
please inform us about the OS that you have currently on your machine is it win 7 32 bit or 64 bit
Also the error in the device manager is for a device that is listed under other device?
Are all the USB ports not working?

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hi  Its been around a months since i got and have been using this laptop .  Recently i noticed the Battery life indicator isnt working properly .  it gives the wrong time remaining left . .  for eg at 83 % it says 2hr 30 mins remaning when i have a battery life of 4 hours .  ive tried uninstalling/ re installing Microsoft ACPI compliant control method battery from device manager but it didnt realy help . .   would appreciate some help and advice . .  Thankz  

Answer:ideapad s510P Battery Indicator problem

Hi  amy_t92,
Welcome to the Lenovo Forums.
As per the query we understood that you are facing the issue with the battery indication is incorrect in your lenovo s510p laptop.
As per the specification the battery supports up to 5 hours, try to reinstall the energy management and check for the issue.
Click here for the energy management software.
Hope this helps! Do post us back for further queries.                 
Best regards,                       

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I have installed the latest version of the touchpad driver from the and my touchpad is still not working properly, it means i can not scroll. How i can fix it?  

Answer:Ideapad s510p touchpad problem Win8.1 x64

Is scrolling enabled? goto start search for Control Panel -> Hardware and Sound -> mouse -> Elan tab, click on Elan smart pad and click options, goto multi finger tab, click on scrolling on the left pane, confirm from the right pane that Vertical and Horizontal scrolling is enabled.

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When the headphones are plugged in, sound comes neither from pc internal speakers nor from headphones although pc  shows that headphones are plugged in and when  headphones are plugged out, sound starts coming from pc internal speakers.So i am not able to use my headphones.

Answer:lenovo ideapad s510p audio jack problem

Hi Nagendra,
Welcome to Lenovo Community!
I?m sorry to hear that the Audio is not working when the Headphones are plugged-in to your S510p Laptop. Please let me know if the issue is same if any other Headphone is connected as it is an ?Combo Audio Port?.
Hope to hear back soon
Best Regards

Shiva Kumar

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I have recently bought new laptop and was super happy about it.As soon as i upgraded to windows 8.1 I have noticed a problem in "waking up". After not using comupter for 30 min or so, laptop instead of going into sleeping mode does something else - monitor goes black and does not come up at all. The monitor screen lights up like it's working, but nothing is displayed. The only thing I can do is to hold down the power button until it force shuts off, and then start it up again.The problem does not occur if i close the lid to 'force' sleeping mode - it wakes up perfectly. Another problem is not working bluetooth device.  the moment I connect any device to my laptop connection is lost. I made sure that PC can share files, that the bluetooth is on and all other stuff that i can think of. I tried to solve this problem by troubleshooting- it discovered few problems but was unable to fix them.Please help me

Answer:ideapad s510p monitor goes black and bluetooth problem

Hi Aniaadam,
Welcome to Lenovo Community Forums!
I?m sorry to hear that your S510p Laptop is not working as expected after upgrading to Windows 8.1, I suggest you to perform ?System Restore? in the computer this will revert back to Windows 8 then please check and perform all the upgrade steps provided in the link. Below is the link to perform ?System Restore? then a link with exact Windows 8.1 upgrade procedure.

System Restore for Windows 8.1
Windows 8.1 - Update consideration & Resources

Do post us back if the issue still persists.
Best Regards

Shiva Kumar

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I have one Ideapad S510p with Windows 8.1 Italian and the touchpad (elan driver v17.0.18 11Oct 13) not work properlythe mouse not respond at all the time clicked and the mouse scroll some time not responding instantly

Answer:Ideapad s510p touchpad problem Win8.1 x64 (driver upgrade ?)

Try re-installing the drivers. That drivers worked perfectly for me. Else try the older version of drivers available on At last ask lenovo for replacement. They will give you a synaptics touchpad

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The laptop can not receive a charge from the charger. I have tried taking out the battery and only having the charger plugged in but it does not allow the laptop to turn on because there is no power/connection going on. The charger connection to the laptop seems loose and it doesnt seem like it is staying in. To me it looks like the charging port is too far into the laptop now and the charger connection cannot reach that far inside to connect anymore. 

Answer:Lenovo Ideapad s510p touch Charger connection problem

hi sgmz21,
Welcome to Lenovo Community Forums!
You can try checking the actual DC IN Jack first inside your laptop.
You can refer to this maintenance Manual on how to get access of that part in your Computer.
If you think it is Defective you can check the part number on that manual and Call Lenovo to check on how to purchase the part or Check onlinse resellers about the part number and its availability.
Lenovo S510p Maintenance Manual
Hope this helps

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Hi I would like to ask if I could use the power adapter from idea U460 to idea U310 touch? Thanks

Answer:Using the power adapter from idea u460 to idea u310 touch

hi abeltran,
Welcome to the Lenovo Forums.
Just to verify, do you have these AC adapter specs:
IdeaPad U310 Touch AC Adapter
Ideapad U460 AC Adapter
If both adapter have DC19V, 3.42A then you should be okay.
More info in this article.

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Dropbox + Sugarsync - running both at the same time - good idea or bad idea?
Will they both be thrashing my machine and eating up lots of CPU like a hungry monster?


Answer:Running Sugarsync + Dropbox at the same time - good idea or bad idea?

You can be specific about what each actually synchronizes so I don't see that as a CPU issue. However if using both over the Internet with one of the more substantial data plans to sync, I would wonder which gets priority or how well they share the upload bandwidth. Wouldn't be so good if one was always grabbing it to sync in the off-load times and the other just kept waiting and waiting for its turn.

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first im new here so sup?
ok ok heres my problem
i have a very very annoying computer problem. every time i play a more complex game it freezes or reboots every 10 minets. games like black & white 2 or Guild Wars. i have many many gigs of hard drive and a gig of ram. i have windows XP home version 2002. my comp was made by cyber power inc. it has a AMd anthlon 64 prosessor 3000+. 1.81 ghz.
plz plz help!

Answer:i have no idea what this problem is plz plz help!

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IE Issues, Won't load or run from desktop
Please help! I am a mom of 6 kids and I don't worry so much with the one's under 8 because I supervise what they are doing but my son is 20 and I don't know what is happening to my computer but it is going nuts. My delete button isn't working and when I go to search for something it moves what I type in to search for into the where to search field. My Mcaffe isn't working at all and the biggest problem is with IE.
I had 7 upgraded to 8 and the next morning the craziness started. I had to put a new hard drive in it last year because of something he inadvertantly (I hope) downloaded.
When I go to open an IE browser, almost immediately it closes itself
Or the message comes up - a generic XP error message reading: "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience".
This comes up within 20 seconds of opening IE.

I also can't do online scans or download from internet.

Usually I can continue using IE after this error comes up, sometimes I can't (it freezes). Usually the internet then becomes very slow, and feels like 56k or slower, even though I'm using cable. But the error message keeps coming up, making IE almost unusable.

I am using Windows XP with IE 6.0 now since 8 went down and I couldn't even get 7 to download.

At the moment I am having to get by using an IE browser integrated into an AOL client (which isn't affect... Read more

Answer:Help! I have no idea where or what my problem is.

I'll ask a mod to move this to the Malware forum 'cos that's where you'll get expert advice on the HJT log.


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I recently disconnected my computer from the Wireless Network by changing the WEP.
I have managed to re-connect to the internet, on the computer that I disconnected, by going to 'Network Connections' on My Computer and fiddling around.

I now have access to the internet, I am actually currently writing this on the disconnected computer, however it constantly disconnects from the network.
All I need to do to reconnect my computer to the network is go back to Network Connections, double click on a Network and wait until I can see green bars on my taskbar.
Then go to Connection properties, and only press 'Ok'!

After this it works for a while, until it all happens over again.
Does anybody have any idea what's wrong? Or what I could do to fix this?
Also, it would help a lot if I could fix it from this, disconnected, computer.


Answer:Any idea what the problem is / What I can do about it?

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well it all starts out on my other computer, i had a DWL-G510 wireless card in my computer, then it sputters out and practically dies for all i know, then i try uninstalling the drivers and such and redoing it but that doesnt work.

so then i buy a new card thinking it might just be the card, buy a dlw-g520, go through the instructions to install it and such. everything goes fine until the end of step 2.....which at the end says to manually restart, pop the card in and then turn on the comp. ok that goes completly fine, cause in the instructions after you put in the card and turn on the comp it is supposed to show up with "new hardware found" well it never did that (and it didnt do it when i tried reinstalling the other card" but my nvidia firewall comes up with ""the nvidia firewall is not fully functional because you have installed a program that modified the windows system configuration" "the nvidia firewall has fixed the problem, your system needs to be restarted""

so i click the "restart now" on that. and after the restart again, nothing, cant connect.....

i aint really knowlegable at much, so i have no clue whats wrong. but my guess is for some reason my nvidia firewall is messing it up and not letting it complete.....which i think its odd cause it never did that when i put the first card in the first time....

any help very much needed, thanks in advance.

Answer:no idea how to fix my problem

This is my friend and I tried helping him, but I couldn't figure it out. Any guess as to what's wrong just might put us in the right direction so if you have a thought, no matter how crazy, then do tell. thanks guys. We wanna play BF2 again!!!!


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So a couple weeks ago, my computer started behaving oddly. It was after it had frozen up, and wouldn't turn off, even when I tried to do a hard reset, so I just cut off the power by flipping a switch in the back. Whenever I tried to turn it on after that, it would jump to the DOS screen, telling me my computer had a problem, and would I like to start Windows normally or in safe mode or last good configuration, etc. The problem is, the keyboard didn't work. Its a USB keyboard, and I thought that might be the problem, so I tried a standard plug in keyboard and that didn't work either. So instead of doing the last good configuration or safe mode, which might have helped, it was stuck on load Windows normally. It would start to load Windows, but would never get to the desktop - instead, it would die, and then restart, and then die, and restart, etc, beginning the process all over again every time.

I figured it might be a hard drive problem, so I hooked it up to another computer as a slave drive, intending to copy over the files I needed to keep. When the computer loaded, it ran a CHCKDSK (or however they cut out the vowels in that) and rectified a few errors in the hard drive. I saved what i needed, and then removed the hard drive and put it back in the original tower, seeing if it would work now that the errors had been fixed. And it did! It worked! It got to the desktop, the keyboard worked, everything! For a couple hours, anyway. In the middle of watching TV on Hulu, firef... Read more

Answer:No Idea What The Problem Is

You should review your manual about Bios settings for USB and for mouse/keyboard -


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Problem started with inability to get into ms office03, next my hp software for my printer quit working, now i can't open my control panel.Please help!I have vista and here is my hj log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:12:25 PM, on 3/28/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\HP\QuickPlay\QPService.exeC:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exeC:\Program Files\LogMeIn\x86\LogMeInSystray.exeC:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exeC:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exeC:\Program Files\Pure Networks\Network Magic\nmapp.exeC:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files\DAEMON Tools\daemon.exeC:\Program Files\Adobe\Adobe Bridge CS4\Bridge.exeC:\Program Files\Logite... Read more

Answer:No idea what my problem is

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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I bought an Ideapad S12 model in January last and already the left mouse button has broken. Is there an email address for customer care (looked and couldnt find) and what are Lenovo like with problems like these? Are they easy to work with and willing to fix / exchange if a problem has occured? Thanks.

Answer:New Idea Pad S12 Problem

try these, if it doesn't work, please, post back the results.general enquiriestel: 01 8666960 mon-fri 9am-5pm all times are gmtmailing address:lenovounit 15a kinsealy business parkkinsealyco. dublinirelandtel: 01 8666960

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Does any one can give me an idea on whats going on?  I have an lenovo idea pad s10, How ever i encounter that sometimes when i turn on the netbook the LCD color will flush into white and it flickers. when you type the password of the admin the background color will be black against a white color of the letters. Ii usually happened during tuning of my idea pad s10.  

Answer:Idea pad s10 LCD problem

securities things, there is no problem in your computer as long as your LCD screen work fine after logging in. Do you want to let ppl know about your password?  <---------------this is the solotion.

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Sorry if this is the wrong place.

Untill recently my computer had been running fine. Now its pretty much useless.

The computer usually runs ok for an hour 2, which it then because useless, with nothing loading. I get the following error whenever i try and do anything.

Apologies for the bad quality, i had to take the pictures with my phone.

"Insufficient System resources exist to complete the requested service"

"Insufficient System resources exist to complete the requested service"

Re-starting the computer fixes it, for an hour or 2.

DDS log:

DDS (Ver_09-03-16.01) - NTFSx86
Run by Compaq_Owner at 12:23:02.42 on 19/03/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.382.52 [GMT 0:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
C:\Program Fi... Read more

Answer:Problem - No idea what it is.

Bump, please.

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Lately, I have been having more and more problems with my laptop. I have a Dell XPS M1710, running Windows XP Media Center Edition with Service Pack 3 (I believe, it may be SP2). There has been a myriad of problems lately, including:

Firefox crashes nearly every time I press the enter key (especially on Facebook).
Firefox freezes quite consistently.
I downloaded Google Chrome to replace Firefox, and it will not display ANY pages (it just gives me the "aw, snap" screen after displaying the page I want for a half a second).
IE is the only browser that has been working consistently, but it has been slow.

I tried to run a defrag just as normal maintenance and it will not let me. I've never had a problem with this in the past. When I try to run it, I'm told I can't because chkdsk is scheduled to run, and that I should run chkdsk /f. I try to do that and I'm told I can't, but then I'm asked if I want to run it on my next reboot. I choose yes, and then reboot the computer, but it doesn't run. I started it in safe mode and tried to run it from there, and it still wouldn't do it.

The computer, in general, is giving me more and more trouble. I had a blue screen crash a few days ago that I haven't seen since (all usb ports went out, and when I tried to restart the system I got the blue screen).

I don't know if I'm communicating the problem well enough, but the best way I can put it is that everyone about the computer just... Read more

Answer:No idea what the problem is

A reinstall of the OS would indeed, start everything fresh, with my XP laptop I do this at least once a year, just be advised though, if you don't back up all your files and pictures and the like you will lose them-reformatting erases everything.

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I've only seen it happen with 3 programs... The interface disappears but everything is still clickable...

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Every so often when I shut my computer down, I get an error with the exception: 0x0000005 with the application: 0x777cbe16. It says I have to "End Now."
It's a brand new computer; I got it for Christmas, so it's really annoying to have an error message popping up already... I took it to BestBuy to see what they could do and they did absolutely nothing. I'm just wondering if anyone knows how in the world to fix this pesky error.


Answer:Problem & no idea how to fix. Hi try this link.

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Hi there. A good friend suggested this site to me...and I'm really hoping someone here can help. First off my pc specs :
Intel Pentium 4 CPU 3.20ghz 1.00 GB of ram.
A week or so ago I was burning something with Nero and had a program running in the background...went to sleep...woke up and my computer was off. I thought maybe I'd checked to shut down pc when burn was tried it again the next nite. Same thing So I reinstalled my Nero thinking it was possibly that...after deleting the files I was trying to burn thinking maybe they were corrupt. I am an online gamer and like to 'chat' while 'fragging' and cuz my Nero seemed to work after the reinstall and I was finally able to burn something...thought my computer issues were over. Well no...cuz I had the game running and then opened up this chat program Skype...and lo and behold my system shut off. Restarted and tried again...and then again (I'm really not computer savy so it took me a few times to realize running the two just wasn't going to happen.) So I decided forget the chat program and resumed playing my game and everything seemed to run fine again. Well since that nite it seems like gradually my problem is getting worse. Now if I run my game lets me stay in 10min tops and then the computer shuts off. So I'm doing just the 'simple' things...opening email...web browsing and thats it. But someone sent me a program to test my memory.... Read more

Answer:I have no idea what to say my problem is :/

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I posted a couple weeks ago about having the pound sign in place of a dollar sign for some websites (which I haven't fixed yet but shouldn't be the cause of my issues now)
I use google chrome, I don't want to use a different web browser and would love to figure out whats going on.

A couple days ago I opened a new tab (Yahoo) and couldn't type anything in the search box... I also started noticing I was having issues with using the scroll bar on the right... it was is if the screen was frozen - but just that tab/web site. If I click on a different tab and go back to the tab that froze its fine. The once frozen tab will show what I was typing in the search box (but not seeing), or if I was trying to scroll when I click back over the page is scrolled down.

Today I would open a new tab and get the website but quickly the page would go white - again corrected if I selected another tab and went back to it (the page would be there). I've done a full system scan (twice) with Norton and not a single thing pops up as an issue. I've searched all over and can't seem to find what could be causing this. I recently downloaded spotify but find it hard this is the cause of my internet searching problems. I will note, I searched for a little bit on IE without any issues.

what sent me over the edge tonight is every single page gave me an issue, then I got a shockwave error - but I know chrome has this auto updated and it appears I have the latest version?... Read more

Answer:No idea what my problem is

Do you have same issues with different browser like IE or Firefox?

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When I try to use IE6, I receive a message:

EXPLORER caused invalid page fault in module CHP.DLL at 0167:02e6124f.

I've checked and found nothing. I've even run the repair tool and it continues to have this fault. Ever since this began my homepage will not fully load. It seems to stall out at around "41 pictures remaining".

Any help would be greatly appreciated.


Answer:Odd Problem and Have No Idea What to Do

If you're xp go to command prompt and type sfc /scannow (note space) and pop in xp cd. It'll replace any corrupt system files, including ie's. If this doesn't fix it you can do a repair

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Computer starts up, says loading windows, then goes to this bsod. Any ideas?

Answer:Any idea what the problem could be?

Ok I can't get the pic to upload, but it's a bsod and it says "ntfs.sys" and under that "page_fault_in_nonpaged_area"

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Okay, I have Windows Xp. My computer has been messing up for a while now. It's been doing these things...
1. My desktop will go white and a button will show up saying "Restore Active Desktop."
2. Sometimes it will not open programs (internet, aim...) when I select to open them.
3. My computer "rebooted" it's self or something because I restarted my computer, all my downloaded programs where gone, and all my documents where gone.

But my current problem is everytime I restart my computer, this message pops up and won't go away once I click "Ok."

WildTangent CmdMgr Window: wcmdmgr.exe- Unable To Locate Component

This application has failed to start because WDENGINE.dll was not found. Re-installing the application may fix the problem.
So, what should I do?

Answer:Having a problem and no idea how to fix it.

Also to add onto that, when my computer "rebooted" itself, my Notepad wouldn't work. It keeps saying it can't find the program. I need some serious help.

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UPDATED - Read 2nd post...

horrible problem, please read and help me.

Hi all, today I installed a second hard drive and everything was working fine when I turned the comp back on. After doing the necessaties of hd installation I copied my whole video folder (40GB) and that finished with no problems. I then copied my music folder (25GB or so) and pasted it into my new hd. While that was going I then felt like listening to music so I opened itunes and turned some on. Around 20 minutes later a constant loud beeping sound started and the computer froze.

I turned the comp off and when I went back into windows it freezes the moment the loading screen comes up (the one with the black background and green loading bar).

I rebooted and went into ubuntu 7.10 and its still working however all my files are gone except my installed programmes, wallpaper, firefox settings are all normal. I cannot see any hard drives with windows and other file partitions the file browser.

This is VERY alarming, PLEASE help.

Athlon 3500+
1GB Ram
GeForce 7600GT
WD SATA 320GB (the one with winXP/ubuntu installed)
Seagate PATA 160GB (the one I just installed today)

Answer:BAD problem, i have no idea what's wrong

Ok, well I tried to reinstall XP (following the stickied thread in this forum) and after it had finished installing it reset and when I let it go into XP the problem I have is still there.

The good news however, is that since coming back into ubuntu I can see all my partitions and data so I haven't lost anything.

So what should I do about not being able to get into XP (reformat or what?)

Any answers would be very much appreciated.

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Sorry for the double post i have this is another section because i wasn't sure where to out it.

Basically, i was plodding along on my computer listening to music when i got board and wanted a new band i went to my music folder and the file icon was gone and replaced with the weird windows thing, so i went onto the propeties and tried to change it to the default icon and nothing happened, i then went into the folder and all my music folders rather than looking like an open folder image are just blank, so i tried to do a system restore, i always have restore on but when i tried to get there, it says failed to load the page on the system page, so i tried doing it form run and it says i have no restore points saved but i know i do, please help me get it all back, i have attached a screenshot of the problem, but i think i have a problem with my system32.dll as it looks modified after all the rest of windows files, i have my vista disk but i don't want to do a complete re-install because i havn't got all my software disks, is there a way that i can take the system32.dll off of the disk and replace my one with it and if not, anyone else know how to fix this problem, thanks.

Answer:Very Strange Problem-No idea of cause

shell32.dll soz

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Hi, I've been having trouble with my PC for a few days now and am really stuck on what to do, the problem is as follows:

After having the PC on for about 10 minutes, working per usual, whatever software I am using will crash, but will still be working, so for example Safari will be responding, but whenever you click a link nothing happens at all. When I do Ctrl-alt-dlt, windows task manager tells me there is no CPU usage whatsoever, and whenever I try to end processes they just stay there. Then when I try to quit things manually, the computer starts to freeze to the point where the mouse is frozen, num lock is frozen and then the actual machine plays a beep tone until I reset.
I have no Idea what's wrong, it even went into blue screen the other day, I have a picture of that if it will help?

Thanks for reading, I really need your help!

Answer:Crashing problem, no idea what!

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Howdy! Just revamped my whole system. Had it built it to specs about a year ago and was running Win 98 (long story). Thot it was about time to run XP. Beforehand, popped in 400 MHz DDR RAM (Yes, the sys is built for it, but the shop popped in 333 instead. Don't know why. Running AMD Athlon 3200 on a 400 Asus.) Anyway, installed XP and it runs great!.... on just about anything, that is, except on line. Went on line: Googled and Outlook Express and, not knowing when.... it would just do it... the system would *beep!, lock up and then the screen would go black. The HD would keep going, but "NOTHING"! would show for it. Hitting keys or moving mouse don't work. Only rebooting. Shut off ALL XP firewall protec, screen saver, hibernate, power schemes, etc. Am stumped!!!! Any ideas???

Thanx )

Answer:No idea what the problem is! Any guesses??

Well, in less than 10 minutes after I wrote about my dilemma, the thing went black and shut down on me again. (Incidentally, the running temp on my processor is about 54C: well below overheating.) Also, re-installed the ethernet driver. No change. Am completely stumped. All new parts. XP set to prime! This one's got me stumped!!! Please, if anyone has any ideas, no matter how ridiculous (~within reason, that is LOL), it might help.


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well i have a few errors when running sfc/scannow in log and well i reinstalled system 2 times straight and still cant fix them what can be happening i tryed everything and i am afraid this would be a even bigger issue also this problem causes any type of installations to fail even directx installation except for video driver installation that works fine

here it is

2010-02-22 00:39:53, Info CSI 00000009 [SR] Verifying 100 (0x00000064) components
2010-02-22 00:39:53, Info CSI 0000000a [SR] Beginning Verify and Repair transaction
2010-02-22 00:39:55, Info CSI 0000000c [SR] Verify complete
2010-02-22 00:39:55, Info CSI 0000000d [SR] Verifying 100 (0x00000064) components
2010-02-22 00:39:55, Info CSI 0000000e [SR] Beginning Verify and Repair transaction
2010-02-22 00:39:56, Info CSI 00000010 [SR] Verify complete
2010-02-22 00:39:57, Info CSI 00000011 [SR] Verifying 100 (0x00000064) components
2010-02-22 00:39:57, Info CSI 00000012 [SR] Beginning Verify and Repair transaction
2010-02-22 00:39:59, Info CSI 00000014 [SR] Verify complete
2010-02-22 00:40:00, Info CSI 00000015 [SR] Verifying 100 (0x00000064) components
2010-02-22 00:40:00, Info CSI 00000016 [SR] Beginning Verify and Repair transaction
2010-02-22 00:40:02, Info CSI 00000018 [SR] Verify complete
2010-02-22 00:40:02, Info CSI 00000019 [SR] Verifying 100 (0x00000064) components
2010-02-22 00:40:02, Info CSI 0000001a [SR] Beginning Verify and Repair transaction
2010-02-22 00:40:04, Info CSI 0000001c [SR] Verify complet... Read more

Answer:huge problem have no idea why this happens

I strongly recommend you read and use the procedure given in Brink's fine tutorial on use SFC

SFC /SCANNOW Command - System File Checker

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Before i start on my problems, here are the specs on my sys including manufacturer:

Manufacturer: CyberPower PC

Pre-delivery installed Programs:
-Windows XP Home w/ SP2

Pre-delivery hardware:
-Intel Pentium 4 HT 650 3.4GHz, 800FSB, 2MB Cache, 64-bit; stock cpu fan
-Sony combo drive 16x DVD-ROM / 52x32x52 CD-RW
-Maxtor 160GB HD 7200RPM 8MB cache (advert SATA150 but sticker on drive says SATA 3.0 Gb/s, also it was supposed to be seagate not maxtor)
-Logitech Office Pro keyboard
-Viewsonic Q7b 17" flat-panel monitor TFT active matrix
-Asus P5ND2-SLI nForce4 DDR2/667 w/ dual PCIE, 7.1 audio, Gb LAN, built in USB 2.0
-1GB (2x512MB) PC4200 DDR2 Dual channel memory Corsair value select
-Enermax 535watt power supply (SLI-ready)
-Nvidia Geforce 6800GS 256MB PCIE

Out of the box computer turned on ok. moved it into college dorm and installed the following programs and hardware.

Post-delivery software:
-university provided norton symantec anti-virus software corporate v 10
-zonelabs pro
-google IE toolbar
-gmail notifier
-81.98 nVidia drivers
-logitech drivers
-hp printer drivers
-fingerprint reader software and drivers
-creative webcam drivers
-steam (HL, HL2, DoD/source, CS/source)
-BF2 +patches

post-delivery added hardware:
-Arctic pro 7 cpu fan (freaking huge)
-1GB patriot (2x512MB) PC4200 DDR2 Dual channel memory
-Vantec iceberg copper RAM heatsinks (4x)
-2 80mm masscool case fans

the ensu... Read more

Answer:This might be a mobo problem, i have no idea at all

Please don't triple post.

Open thread can be found here:
This thread is closed.

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I have recently been given the task o trying to emove several viruses from my parents Dell computer.... I managed to remove them but the virus programs i used may have also removed or deleted an infected Windows file.

As a result, shortly after going into Windows, the blue screen of death with the "Disable bios setup for caching and shadowing" message appeared.

I decided to do a repair of the current Windows XP OS in the hope that any missing files would be put back.

All was working fine until the devices installation part started. 34% in, a message stating that "The file prounstl.exe Intel PRO Network connections Disk is needed" appeared. The mouse and keyboard froze at this stage, so I could not skip or even navigate to where prounstl.exe might be.

I switched the computer off and on, and setup restarted. It reached the the prounstl.exe request and the same thing happened again.

I cannot start in safe mode or last known good configuration, as it insists on finishing setup.

The computer is a Dell Dimension 3100 with XP Pro Service Pack 2.

Is there anything i can do?? slipstream the xp installation disc maybe?..........i dont know!

im pretty stuck on this one.

if anyone can help i'd be very grateful. thanks guys

Answer:xp recovery idea on a fix...please help!!!

FWIW, have a hard time understanding...why the lack of an uninstaller for a network device...would prevent a repair installation of XP.The error message re BIOS...may indicate a memory problem...may indicate something a bad CMOS battery.I would replace the CMOS battery and then see if any of this clears up. If not, that's one less item to consider.CMOS Battery Replacement - FWIW: It helps if you post the full details of any BSOD error message...these abridged versions of error messages are usually not very helpful, IMO. STOP errors (BSODs) are difficult enough with all details which appear onscreen.Louis

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I have a nearly brand new emachine (that may be my problem) and I cant get any large programs (mostly tried games) to install. I always get errors that say there is a cabinet file error. Some will say the file is corrupt, some say I must have low disk space, etc. I also get similar message when I run the updater for City of Heroes (mmorg). It says basically gives me the same error when checking the files that i have installed. I have this problem with everything, not just cd's. I have tried this from a completely clean system (after restore disks), I have defraged and cleaned my harddrive, and i have no programs running in the background.....It does seem to always be the same files respectively for each program that i get the errors from and these seem to be the largest files that need to be installed.
Help!!!!!! do I need a new memory stick, video card, etc.

I have ....
amd athlon xp 3000+
2.17 ghz
448 mb ram (should be 512 but i think 64mb goes to my video card)
160 gb hard drive 96% free

Answer:Solved: no idea what my problem is!!!

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Hi, I have been using hotmail without any problems for a few weeks now. I tried signing into it today and am getting this message

The .NET Passport or Windows Live ID you are signed into is not supported. Please set up a free email account. I also am getting a message saying that I am currently using a different e-mail service

Here's the thing. Earlier today I logged into my ISP's website which is to send an e-mail. I am wondering if I somehow changed a setting. I went ahead and restored my comp back to yesterday. No luck. I also had someone from a different computer try to access my hotmail, and they are getting the same error messages. Does anyone have any ideas? I would really appreciate it. Thanks!!

Answer:hotmail problem.... any idea's?

nevermind.. I fixed it, I think. Thanks!

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Dear all i am facing very strange problem from few days.  Laptop have window 7 and i5 processor, Nividea graphic card. On connecting my laptop to power,it charges battery only for few Secs.screen becomes bright and it stops power supply and battersy stops charging. and shows battery symbol without power cord.   if I take out ac cord and insert again.... It charges for few secs and again go without power and battery stop charging. i removed battery completely And put laptop only on ac mode. It starts but after a  few minute laptop gets completely shut down suddenly with click sound from inside. . If I keep laptop on sleep mode it charges the battery Any suggestion pls what should I do.....? 

Answer:Idea pad 650 power problem

Hi and welcome to the community!!It seems that it is a problem with the ac adapter or the power supplying unit. I am not really sure, with the help of this youtube video, you might check both this helpsRegards

Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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i have a custom built xphome pc everything been fine apart from a bit slow running lately, but when i been shutting pc down i`ve been having problems to get it starting up again, but tonight i went to shut it down because windows updates requested it to carry on with the updates i did so, but on turning pc back on and after what seems like a million attempts i now keep getting  "FDC fAILURE" then under neath it says to press F1 TO CONTINUE, on the page where i can go to safe mode from, i have changed battery but battery wasnt new,  as it off a game that has been hardly used , I am begging for help as i have photos etc on there i was going to save tonight and am on a stuck as how to get it fixed, all help will be appreciated, thank you to all that can help me  from satin

Answer:please help me as i no idea howi can fix problem

Please let us know some info. about the computer. Type, speed, size of RAM, type of Operating system, type of anti-virus used. FDC means floppy disc controller. Does your computer have a floppy drive? Any new hardware or software added lately?

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As of late, my computer has been having problems even starting up. It will start, but only if I'm lucky. Frequently, when I try to sign into my user, I get a "Welcome" sign that continues to try to load for hours if I let it. Sometimes the desktop will show up, only to have the computer freeze as soon as I try to open up anything - like the Start menu, for instance. The thing I can do is manually restart it by holding down the power button. It will open in Safe Mode, but that's kind of a pain to use.

I've started wondering if the problem may have somehow been caused by the fact that I recently created an Administrator user account to try and solve some problems I've been having with video codecs. In a (perhaps mildly stupid) attempt to resolve this, I tried to delete the Administrator account by going to Control Panel > User Accounts > Configure advanced user profile properties, so now that user isn't listed on the "Configure advanced user profile properties" list, but it's still there when I turn my computer on and when I go to "Manage another account" under User Accounts.

But then, it's quite likely that that's not the problem at all. I ran my antivirus scan (I use AVG) twice today; the first time it came up with around 40 errors, which I think is fairly normal, isn't it? The second time it came up with 0, so don't think the problem's a virus.

Sorry about the monstrous post; does a... Read more

Answer:I actually have no idea if this is a Vista problem or not

When you say errors... Do you mean viruses it found? Normal is 0. Anything more than that, I would have to assume viruses are causing your problems. Once your comprimised like that, sometimes you cannot get rid of it unless you slave the drive and scan it, even if the next scan says it was clean. If it boots fine in safe mode and it won't boot up normally, I would have to say you got yourself a mighty fine virus. Have you done any spyware/adware checks? AVG won't remove those. I would download ad-aware from and run that. More than likely if you have viruses, your gonna have some spyware too. Either of them can definately cause your problem. (Probably came with whatever free codec pack you installed).

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i have a dell studio desktop, i have a message on the screen saying no boot device available, so consequently my computerwill not start any advice please

Answer:no idea how to solve this problem

you should make sure that your hard drive is plugged in, that the jumpers are on the proper pins, and that you have an active partitionsweet name, by the way

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 Hi, im having problems with my Idea Pad y730, when I turn on the computer the fans starts to run very fast, last week was ok, ran fast (not very fast)  only if its Temp was in about 53 C, now its  running very fast that it makes noise, and the core 1 and 2 temperature its 30C max 54C when I play games like Starcraft 2 or Mass effect, but the fan its always at the same noisy speed.  I got into bios but it does not show anything about fan speed or fan control, also updated bios too.Im using Everest to measure core temperature.I have windows 7 32, the bios drivers in this website are for vista 32 or 64, i don't know if that's the problem, but i don't think so because this has never happened before. Hi, im having problems with my Idea Pad y730, when I turn on the computer the fans starts to run very fast, last week was ok, ran fast (not very fast)  only if its Temp was in about 53 C, now its  running very fast that it makes noise, and the core 1 and 2 temperature its 30C max 54C when i play games like Starcraft 2 or Mass effect, but the fan its always at the same noisy speed.  I got into bios but it does not show anything about fan speed or fan control, also updated bios too.I'm using Everest to measure core temperature.I have windows 7 32, the bios drivers in this website are for vista 32 or 64, i dont know if thats the problem, but i dont think so because this has never happened before. Also i want to know wich are the drivers for t... Read more

Answer:Idea Pad y730 Fan problem

Check for dust buildup in the fan area. Unplug, remove battery, remove plate on bottom over fan area,blow it out with commpressed air. Try to re-install Power Management driver? I see Win 7 drivers HERE 

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Hi there. Here's my situation: I ran Norton, and it could not find anything. I ran Spybot, and it couldn't find anything. Since Saturday night, my computer has been running really slowly. Norton picked up on one virus, and got rid of it. But the computer, as I said, is running very slowly and it always seems to be running something. I know a bit about computers, but wouldn't dare try anything like this by myself. an you help? Here's what I copied:Logfile of HijackThis v1.99.1Scan saved at 9:44:40 PM, on 2/19/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\PROGRA~1\TRENDM~1\... Read more

Answer:Hijackthis! Log: No Idea What The Problem Could Be.

Hello and welcome to the forum. If you still need help, please do this:1) Make sure you have followed all of these instructions: You are running HJT.exe from a .zip file in a Temporary Directory. This is unsafe as we will have no backups. That is why you received this message when you used HJT: Please use the information in the following link to place HJT in a permanent, safe folder, I prefer C:\HJT\HijackThis.exe. If you need additional instructions use these: Tell me what this is: C:\WINDOWS\system32\dlcccoms.exe If you don't know use to find out and post the results. 4) Post a new HJT log and include the name and complete pathway of what Norton is finding.Thanks...pskelleyBleepingComputer

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I've just bought this laptop. My disc drive can play discs but it can't burn anything into disc. I've used windows media player, nero and power2go and i can't really burn anything.  I have an Optiarc DVD RW AD-7640S ATA device. What can I do to fix this? Please help me out. Thanks in advance.

Answer:CD/DVD-ROM problem with my idea pad Y330

Download this.After applying this registry will be freed from filters  of drivers thatmay cause this.

//help will save the world

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My friend has a PC that when freshly formatted will work and boot fine. After a while of being formatted it starts to take forever to get to the desktop. Well today he went to start it up and it just sits at the Windows load screen. The bar doesn't move. He tried to do a start up repair and it just keeps scanning and then telling him to reboot and does the same thing. What can we try to fix this? Sound like the hard drive is going maybe?

I don't know if this is related to the problem but he said sometimes when it starts up on the Gigabyte screen it looks all grainy and other times it looks normal.

Machine Specs:
Q6600 stock
eVGA GTX 260 Black Edition
2x2 gigs Patriot
650 watt Rosewill

Answer:Problem With Machine, No Idea What It Is.

It does sound like the HDD. The same thing happened when my SDD failed with the costant rebooting.

You could try putting in the OS DVD, and going to the command line and typing in sfc/scannow which will check/replace the OS files. It does sound like it's the disk though. You could run disk check.

The grainyness might be from the graphics card if it's overheating.

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Hi, I've been having trouble with my PC for a few days now and am really stuck on what to do, the problem is as follows:

After having the PC on for about 10 minutes, working per usual, whatever software I am using will crash, but will still be working, so for example Safari will be responding, but whenever you click a link nothing happens at all. When I do Ctrl-alt-dlt, windows task manager tells me there is no CPU usage whatsoever, and whenever I try to end processes they just stay there. Then when I try to quit things manually, the computer starts to freeze to the point where the mouse is frozen, num lock is frozen and then the actual machine plays a beep tone until I reset.

I have no Idea what's wrong, it even went into blue screen the other day, I have a picture of that if it will help?

Thanks for reading, I really need your help!


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About three months ago, my computer mysteriously decided to not connect to the internet. After troubleshooting, it told me my wireless network was disabled. So, after trying everything I could think of, I tried a system restore. That seemed to do the trick, until a month later when the same thing happened. I did a full system virus scan (wow), followed by a system restore and another full system scan (clean). Thought I had it fixed until another month later, same problem. Discovered that I could fix the problem by manuelly enabling my wireless adaptor using the control panel, but I'm worried there is some deeper problem I'm not getting to the heart of. Help???

Answer:Continuing problem, no idea?

can we see a device manager screen shot
it may be worth updating the driver

make and model of the PC
Device Manager
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

windows key and pause Key should open to allow device manager to be seen on laptops may need to use windows key + FN key + Pause Key
if not then

Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
Full details are here
--------------------------------------------... Read more

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I bought a webcam but when it happens to be installed, I installed its software, then I installed the webcam into the usb port, but it doesn't work, the message was Sorry, You have no video capture hardware. I poped back to the shop, I returned it and I changed it, but the problem is the same, I changed 3 times and 2 makes but still the same problem.I am fed up I don't know why it doesn't work.I tried to get video capture from other device like digital camera, digital camera did get video capture.


Welcome to the forum;Up to date and latest drivers installed?Other video programs disabled? (PC NetMeeting, MSN, Yahoo! Messenger)  Video Capture WDM driver does not work in Windows 98By chance are you using  Windows ? Did you make sure your system can handle the requirements on the webcam box? Windows XP   1. Click Start > control panel   2. Click Sounds, Speech and Audio Devices   3. Click Sounds and Audio Devices   4. Click Hardware   5. Select your Video Capture Device   6. Click properties   7. Under General select Device Usage > Use This Device (Enable)   8. Click OK (You may have to restart the computer)Post what you have for a system and we can go from there first*.

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Whenever I play some older games, ArmA and Battlefield 2... The PC just reboots, the crash log says its the ATi Driver.

Reading up I found out about problems with the drivers were Powerplay is causing the card to change its clock speeds, hence pc decides its going to reboot...

Is there anyway to disable PowerPlay.

Answer:HD4870 - Crashing [Idea on Problem]

Try "disabling" powerplay in same yourprofile.xml that we have to edit for fan fix. It's at beginning of file, for Sapphire card just change

Feature name="CoreClockTarget_0"
Property name="Want_0" value="50000"
Property name="Want_1" value="50000"
Property name="Want_2" value="75000"


Feature name="CoreClockTarget_0"
Property name="Want_0" value="75000"
Property name="Want_1" value="75000"
Property name="Want_2" value="75000"

Unlike fan fix that stays after reboot, you need to select your profile after each Win startup usually TWICE so check with latest GPU-Z that it works, it should read 750 Mhz Core clock when idle at desktop. Also you can create another profile with normal speeds for 2D and use it while not gaming.

Or configure newest Rivatuner to do it all automatically.


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I have had failure which disconnected my AHCI system I think,, but I'm not sure, anyway I'm not into BSOD, so I thought that you people could help me out.


Answer:BSOD, no idea what could have caused problem


The members of the forum will do almost anything to help; but in this case I clikc on the link and I have to pay.

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I own a s 400 with 1 month old,i am getting only 1.5 hour battery back up. Is it a common problem. Can i get a free battery replacement?

Answer:Idea pad s400 battery problem

Good day and welcome to the community.
Your best option would be to call Service and discuss battery replacement options, if any, available to you.
Country or RegionProductLanguageTelephone numberHours of operation

THINK-branded products
Toll Free Number 1: 1800-3070-7555Toll Free Number 2: 1800-425-2666Email: [email protected]
9AM - 6PMMonday - FridayExcept Holidays
IDEA-branded andB, C, E, G, H, K, N, Q, V, Y Series Products
English and Hindi
Primary Toll Free Number: 1800-3000-5366 Secondary Toll Free Number: 1800-419-7555 Email : [email protected]
9AM - 9PM Monday - Saturday


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i keep getting the problem like a lot of people seem to be having. i like to think i am somewhat computer literate but this is just bugging the heck out of me. i downloaded Hijackthis but i dont know what to do or how to get rid of popuppers. com please help everyone. thanks

Answer:[solved] problem(no idea what im doing)

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I have the Z710 idea pad , it was purchased in 5th Nov 2014 , the machine was purchased in John Lewis in Liverpool .I live in France so i didn't start to use the machine until 6th January when i went to England to visit family and collected my machine from my kind son and daugher who bought it for me as they said "you will love it mum the battery power is brilliant " famous last words !!!The battery only last for 2 housrs at the most , i have been in contact with Lenovo since Jan with this problem and am told that the battery has to be picked up from an english address Boo Hoo well i can't see why they can;t send me a replaement battery to my home here in France and i return the faulty one back to them in the packing it came in .i was told to contact France lenovo but they don't really want to know , i think he was saying to go to the service shop and buy a new one , cause it was purchased in England .I can't believe why this is such a problem for Lenovo especailly then we are all in Europe and i have stuff delived all the time from England even Hong Kong no hassle , i just feel so let down the postal sevice is not a probelm it's an easy thing to do  , send one out and i sent the faulty one back straight away easy as that .My husband has now got me Samsung RF510 and the battery was not good on that  so it had to stay plugged in , however now we have got it back to factory settings and new updates ect , he actually has battery power i couldn't believe it , 7 yea... Read more

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Hi all,I recently put together a new computer, spending quite a bit of money on it but as it is at the moment my 5 year old computer was better :/ I'm fine putting the computer together, but damned if I know where to start with a completely new build to diagnose this problem.Basically, the problem mostly rears its head when I download anything, be it on usenet, a sharing site or even streaming from youtube the computer just stutters to a complete stop and become unusable, if for example i'm streaming a vid on youtube firefox/ie will become unresponsive for 20 seconds or so, then kick back in again, video plays for 10 seconds, then unresponsive again.Also if i'm doing work in photoshop the computer will again stutter frequently.I have a sidebar gadget running showing cpu/ram usage - an example, right now all I have running is firefox and my cpu is at 1-3%, my RAM usage however is at 38% and never seems to get lower than that -- not sure if that's relevant.Any help much appreciated!

Answer:New build - no idea how to diagnose problem

as it sounds to be totally internet related, switch off any firewalls apart from windows firewall, switch off any site checking programs, any downloaders, in fact stop any programs other than the basic windows 7, if you still have this issue, my suggestion would be a complete reinstall of win7 on another partition (30 mins install) boot into that, and see if the problem is still there, if you do not have the problem then you know, you have some kind of infection or a program is blocking your internet activity, i recommend only win7 firewall and Ms security essentials.let us know if this may also something simple like buffering, or a slow internet connection...this is just the way i begin to check such issues.i hate computers!but cant help myself....

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Hi people, I need your help because I'm getting crazy =) All the time from nothing the sound of my Y510P stop. Usually when for example I stop some music or something like that. When I go to the properties to test the speakers I always got the follow message: The device is being used by another application. Please close any devices that are playing audio to this device and then try again. I don't know very well what does it means but I have tried to uncheck the "Exclusive mode: Allow applications to take exclusive control of this device" and nevertheless the problem was fixed. It is so boring all the time had to restart the computer to get sound back. Please if someone have any idea about how to fix this problem, please tell me. Thank you very much 

Answer:Idea pad Y510P sound problem

hi phsil,
Welcome to Lenovo Community Forums!
Can you try to do a test by  doing a clean boot if you will get the same problem,
Press Windows key +R to open a run command
    Type msconfig
                  go to the Services TAB
                               Place a check on Hide all Microsoft Services
                                         Click on Disable all
                                                 go to the start up TAB and Disable all that is in the list
                                                       hit apply and ok then restart the system,
Let me know your findings

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi guys, i'm having this weird problem with this headset. I can't record sound with the headset on my computer, but it's fine when i tested on my friend's computer. Occasionally, i do hear "wind blowing" noise when i adjust the mic on different position, and still can vaguely hear the sound i recorded with my com. However, when i tried recording with my friend's com, the mic just sound fine like the way it is before regardless of position. Since the problem only occur with my com, anyone has any idea what's went wrong here? Please help, thanks.

Answer:Problem with Logitech USB headset 250..any idea why?

Assuming that you are in fact using Windows, have you checked under Control Panel - Sounds and Audio - Audio tab - Sound recording

See if its set for the USB headset in there?

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Hi,Last week i brought new laptop Ideapad z410, windows 8.1I have problem in my webcamera its showing HD but when i open camera its coming very dark, even i can't see my face too.How to adjust my webcamera resolution...?please help me Regards,  Manesh

Answer:Idea Pad Z410 HD camera Problem

Hi Manesh,
Welcome to Lenovo Community!
I?m sorry to hear that the webcam is not working as expected in your Z410 Laptop. I would suggest you to check the issue by changing the settings in the default webcam application and also check if the issue is same in other applications like Skype/Gtalk. Below is the link for the default camera settings for Windows 8?:

Camera app and webcams

Hope to hear back soon
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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okay, so recently there was a large malware attack & i ran lots of virus scans and spyware scans and i think i have as much as i can get, but whenever i listen to music like... it'll "hiccup" kind of? & it's not only with music, just kind of sound in general?... i don't know, but it didn't start until after the viruses and sypware and such.

any suggestions for me?

i'm sorry this is so vague.

Answer:i have no idea where to put this [music problem, kind of]

i should also maybe mention that it's also whenever a program loads... and it NEVER used to do that & it's driving me insane.

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So yah my computer has been acting up a lot lately I reformatted and got all my drivers installed but the computer locks up and freezes when I try to play a game so thinking it was the gfx card I went to the device manager to see if it was having conflicts and there was nothing wrong but noticed a yellow and black exclamation mark by my processor so can anybody tell me whats up with this thing

Answer:Huge Problem Have No Idea Whats Going On?!?!? Help!

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hi,i bought my ideapad 3 months ago from STAPLES in montgomery,NY 12549. my problem is that my ideapad's battery is not charging since today morning and it's not even showing how much percent battery is charged and it only opens when it's plugged in.. is my battery dead? if not how can i repair it?should i use lenovo's energy management application to peform battery gauge reset to make it show how much %battery is charged? because my friend who bought ideapad Y400 2 months ago did this 1 month ago and his ideapad was neither turning on or getting charged, he then had to send to lenovo repair center and they changed his charger, formatted his hard disk and lost his SD card slot cover(should he complain about this one?) and recieved after 3 weeks of sending. or should i also make a case and send it for repair? regardsAnil kumar marikukalautica,NY,13502.

Answer:idea pad S405 battery problem

hi anil_kumar1055,
Welcome to the Lenovo Forums.
Regarding your questions:
1. If you tried to charge the battery for an hour or so and computer only turns ON just with the AC adapter then you may have a dead battery.
2. To repair it, you will need to contact lenovo on how to go about replacing the dead battery.
3. Doing a battery gauge reset may help to reset the battery. You may also use Passmark's BatteryMon to check information on the battery. As per this screenshot, you should get around 32000+ mWh on the design capacity since the battery is a 32Wh (if it says 0, then the battery is completely dead).
4. If your friend has concerns about the repair of his Lenovo Y400 (missing parts after repair, data lost concerns, etc), it's best to contact lenovo support to get the issue straighten out.
Hope this helps.

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So I've been having this problem.

Having exhausted all avenues trying to fix it I finally reinstalled Windows 7 64 bit which fixed it. Temporarily. Now I'm having the same problem crop up all over again on my clean install. Today I uninstalled and reinstalled the audio card which fixed the problem again. Temporarily. As this problem has existed ever since I was using onboard audio I am very confused as to what can been causing the problem. A friend suggested that the onboard/Xonar audio could be conflicting with the audio processor on my graphics card (I'll test this out later tonight), however I'm not using my HDMI output so could that even be possible?

Uninstalling and reinstalling my sound card isn't something I'm interested in doing every time this problem occurs, which seems to be frequently. My questions to you are these: Could a conflict with the graphics card audio causing this problem? If not, could this be a problem with Windows corrupting my driver and how can I stop that from happening? Could this be something I haven't even considered?

Answer:Help me diagnose what kind of problem am I having because I have no idea.

So you already have an active thread on the problem. Stick with that one, please.

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hi, i have problem with my movie maker...everytime i try to open the software, an error message box always appears and i have no choice but to close the software...any idea why? or how to solve the problem?thanks!

Answer:hi, i've got problem with my movie maker.. any idea?

Try reinstalling Windows Movie Maker:

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Hi... all...., The problem is still happening till this time.I had replaced the battery with new oneBut It's not Ok.when I look the battery status in energymanagement, it show "charging" condtion.But it is not real charging.the battery'spower level is stopped at a .. please help me!!! best regardsDaniel

Answer:Idea pad U330'sbattery problem....!!!!!

if it's new, you need to charge it ( i guess ) 12 hours for the first time.if still it doesn't work, ask lenovo to change it with the new one. ( call support line )

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Well, a while ago, my computer randomly started dropping FPS in games. drastically, i cant play any of my games without lag anymore and i used to run them at astonishing speeds.

I just got a new GFX card to see if that was the problem and it isn't, got a diff version of W7 to see if it would help and its still the same, so i know my gfx card is fine.

I recently reformatted too to make sure nothing was wrong with that area. I just ran the windows memory test, and it said it had no problems. Nothing seems to be overheated. I have all drivers installed that i know of.

I was running my computer. and randomly all of the sudden, all my games are super low fps on lowest settings, when i would run them on max settings with no lag. i have yet to find the issue and what is causing this, can any one help me or know what is causing this issue?

PC specs: HD 7970
i7 860
8 gig ram Gskill
500gb HD
ud4p-p55 gigabyte Mobo
750W corsair PSU

Answer:Weird problem with computer, no idea what it is.

As simple as this seems, try re-installing the drivers for your graphics card and make sure you're getting the latest drivers and correct drivers..

Beyond that (assuming you have the right drivers installed) I'd wait for the more experienced techies to come for the rescue.

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My purchase is two days old and right form the firs day area on the right side of the trakpad is getting hot with normal use. I took this to the authorized service center; they ran online videos for couple of hours, ran the temp diagnostic tool but could not confirm my problem. Can somebody help me in handling this issue

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In fact i don't wanted to disturb you for such simple queries. But noother option was left to me but to reach you.I Purchase Lenovo IdeaPad from Thailand in the month of October. TheIdeapad worked fine and suddenly 3 days ago i observed batterycharging problem. So, i called up Lenovo Support Center for thepossible solution of my problem. Even though they were polite inattending the queries nobody was able to give me the solution for thesame. Infact every time i got new toll free no from each toll free noi dialled. Now, the situation is i have a list of toll free nos nutnon of them are of use to me.Sir, frankly speaking i m frustrated with this issue and not in aposition to contact any other toll free nos but to reach you. Sorryfor disturbing you for this simple issue.From this it is come to understood that henceforth if any problemoccurs to my Ideapad I have to pay the money or else i have to flyback to Thailand for all the queries.My Idea Pad SR No. is xxxxxxxxxx IdeaPad U160 (Purchased fromThailand, Support not Provided in India).Here are my detailsName: Santosh ChowguleOnce again I am sorry to say that company having a giant structure donot care for the customer and their greivances.
Moderator Note; s/n edited for member's own protection, e-mail address removed to stop the spambots getting it, private information removed Forum Rules

Answer:Idea Pad U160 - Battery Problem

try to remove/replace the battery.are you getting any message such as "plugged in but not charging"?

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Here's roughly what exactly happened to my computer. 4 days ago, my computer was still working normally, but yesterday when I accessed my computer, AVG 8.0 internet security just suddenly stopped working properly. I tried updating, and then it says it has some problem and suggested I reinstall AVG 8.0. After doing so with a few failed attempts (error given was 1 of the .sys file failed to start up with some memory allocation issues), I realised my computer is pretty messed up now. My windows theme changed, from XP to classic, and my graphics card seem to malfunction, I couldn't run programs/games that requires 3D. Then I run Spybot and it did clean up quite a lot of stuff which really surprised me (I had no idea who touched my computer or what he/she did for the past 3 days). Now I am still having problems, no idea was it viruses that caused my graphics card to malfunction or is it really some sort of ram/memory/graphics problem. There seem to be a problem with my firefox as well, my homepage was set back to default (mozilla page) and some addons failed to work properly.

Sorry for this chunk of text, hope to get some help here.

DDS (Ver_09-01-07.01) - NTFSx86
Run by mao at 3:41:58.04 on Thu 01/22/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1563 [GMT 8:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.e... Read more

Answer:[SOLVED] No idea what problem [did scans with spybot]

Wanted to edit the first post on some updates of my situation; but couldn't find the edit function - is it even here?
edit: Just saw the edit function for this second post, I guess it's disabled for first post?

I have been getting errors with code 0xc000012d and 0xc0000142 when I tried to run some applications, have this got to do with harddisk/ram problems? Applications include: taskmgr, firefox, IE, and sometimes opening control panel gives an error that says "Not enough quota" or something, couldn't remember the whole thing.

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When using an application with Audio, audio does not respond. I need to turn it off and retry again.Otherwise Audio works perfectly. The Realtek driver is up-to-date, or so MS says.I would greatly appreciate any help. I am first time poster. Thanks,Hamavran Idea Center K210, 57078894, Vista P

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Tried starting my B520, all I get is the Lenovo splash screen. Did the complete unplug and tried multiple times. Any suggestions. Thanx in advance. John

Answer:B520 Idea Center Boot problem

can you enter bios?if you can disable the splash screen and see were it hangsif you not got a clue remove ram and startreplace ram and test if no go unplug the hdd and see how you get onif no go download a linux live cd/usb and test with that and make sure its all workingif all working see if you can boot into the levono one key (i think its called) and try a repair

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Outlook Express was functioning fine when it suddenly stopped sending e-mail. It recieves everything just fine, however when trying to send an e-mail I get the following:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'rmayer', Server: '', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F


Answer:Outlook Express Won't send, no idea of problem

Have you check your firewall/AVR settings?
have your tried disabling them first and attempted to test?
do you have any router?
Have you noticed your connection going off?
can you access your email through webmail?

0x800CCC0F CONNECTION_DROPPED Connection closed.

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Hi Guys, i buyed this wunderfull Lenovo IdeaPad S300 i found it is a good and cheep laptop.For my Software i develop i need a special wlan card. I thought no problem replace the wlan card and all will work fine. But nothing works fine. The Notebook will not start with this new Wlan Card. On my google tour i found that lenovo builds in the BIOS a white list, so only Lenovo Cards can be used. Can anyone help me to get my wlan card running? Thanks for help and greetz from Germany

Answer:Idea Pad S300 Wlan Card Problem.

Yes, this notebook is cheap but the quality is bad and the service is worst I ever encouter in th IT industry.  I even wrote contact site and no body seem to interested to reply. 

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Hi thr How are you felling?I got a massive situation with gt 555m nvidia grapics card, dont know if the drivers are messed up or something.I am a counter strike 1.6 player, as everyone knows, this game doenst demands too much gpu power.. I dont know what is the problem, but when i launch counter strike i got very low fps (i have vsync off)when i go to Nvidia control panel this is what i see you can see my counter strike is running with the intel graphics 3000 HD (but that chipset has a very low performance) so my fps (frames per second) are just the worst...At this moment im trying to install the base display drivers that my Y570 came with (srry for my bad english i am from venezuela)...if i right-click the aplications i cant press "run with graphics processador" is gray-out so is blocked... Another situation is that i change to another game like counter strike global offensive, this appears. again the dropbox is grayed out...and in the global configuration this appears. I'm really tired of this situation.. i dont know if it is the bios, or the optimus, but is a recent situation and i really need some help.!!!Help you all for your help in advanced.

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Hey guys

I have this problem that i've been trying to fix now for a few hours, but I just don't know what to do.

Earlier today i got the "Brave Sentry" thing in my toolbar. Unfortunately i didn't know what it was at the time and i just tried to close the bogus error message it gives you, which appearently installs some spyware and tries to get you to buy something. I have found out how to get rid of this, but another problem showed up before i could do anything.

I restarted the computer and when it powers back on, there is no start button, no toolbar, no icons on the desktop. It is just the blank screen and it does not allow you to right click or access anything. Pretty much the only thing it lets me do is Ctrl + Alt + Delete to bring up the task manager, which may or may not be helpful.

Even worse, after a while a window comes up with a warning and a timer that counts down from 60 seconds. The message says "Windows must restart because Remote Procedure Call (RSC) service terminated unexpectedly". When the timer hits zero, the computer just restarts and everything repeats as before.

In the task manager i can see that CPU usage is 100% the whole time, and it takes a very long time to shut down and restart.

If anyone can help me out with this i would be very greatful

Answer:Weird Problem With Computer Shutting Down. No Idea How To Fix It

I would try doing a repair install of the operating system.How to Perform a Windows XP Repair Install

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hi there , recently i have faced a problem with my lenovo idea pad y510p the problem as follows : i booted my laptop into windows 8.1 pro i connected an external lcd the laptop went off i mean shuted down accidentely and what i tried to do is i disconnected the external lcd and my laptop went totally off and it does not boot up at all with a black screen and the keyboard does not light up even ...... the power button is on but the display is off  and i cant hear any noise from the laptop  i googled this issue and i have found some solutions like resseting the bios and stuff and i did every thing and nothing went wright .....  any further help down here .... !!! Best Mr.SpY

Answer:Idea Pad y510P Display and boot problem

So you plugged the lcd into the hdmi port and the laptop shut down and won't start up now?Does any lights light up at all? Eg when you plug your AC charger in? Usually you will get a light come up to indicate that battery is charged etc.For all we know your motherboard may be faulty, so may need to be sent to Lenovo for repair.

Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI

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My DVD drive is not reading my disc. I checked for upper and lower class filters. No problem there.  Can I get any other suggestions? I reinstalled the drive. That did not work either!!! Help!  The drive seems to try to load and read the disc then it stops and starts and stops again etc.  the Lenovo 10 DVD VIDEO PLAYER THEN stated no disc in drive.

Answer:DVD DRIVE PROBLEM! My Lenovo Idea Pad P500

Hi Jonnai,
Welcome to Lenovo Forums.
This looks like there might be a hardware issue. 
Note: As per the Lenovo policy, the warranty will be void if the laptop is dismantled by yourself. so you will need to contact lenovo for a replacement ODD. Please click this LINK for nearest service centres details.
Hope this helps.
Shashi Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it. Follow @LenovoForums on Twitter!

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Why when i install Windows 8 Pro 64 Bit will Hang ??? Than i install windows 7 anything is ok  no more hang how to sole it ??

Answer:idea Center B500 Windows 8 Problem

There are a lot of driver problems going to windows 8.  Any further information you could give would help others. Are you getting any error messages?  What do you mean by hang?  When or at what point in the boot process does it hang or does it hang after it has been running awhile?  

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My 16 day old lap top does not start. It gives the following message: The Boot Configuration Data file is missing some required informationFile:\BCDError Code: 0xc000000dPlease advice how could I restore my laptop to normal functioning asap. My kids are disappointed that their Chirstmas gift has stopped functioning suddenly.... regds,Manish KumarNew Delhi, India

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First i want to thank all of you for such a wonderful resource. I look foward to resolving my problem. I must say that i can't be of service because i don't know anything about viruses, spywar or malware.

My computer has been terribly slow and freezing latley. I have noticed a real big issue with my browser. When i start my ie session if i type for example saltwater tides in the search box, the resluts come back with the subject i searched but the links are all associated with shopping nad or real estate. This happens either with google or yahoo. I also downloaded firefox and it happens as well.

My virus protection is avg free edition and i also have spydot search and destroy. My virus scans show everything is o.k and my spybot shows zango and other stuff but doesn't fix the problem.

Any and all help is greatly appreciated . i promise i will be doing just this when my problem is solved!!!




Hello and welcome.. You probably have a bunch of junk here. So lets do this. Tell us how the PC is running after these and post back 2 logs,thanks.For these scans first disable SpyBot,you can turn it back on after. MBAMPlease download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan... Read more

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Lenovo have to improve the quality of the DVD drive.My father bought a machine more than 8 months ago,we are facing a problem with the drive since then,Lenovo Service in Mumbai are not able to solve our problem.

Answer:Idea Centre B300 DVD drive problem

Please Iwant to give my ideacentre b300 and get back my money.
Moderator Note; posts merged, subject edited

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Windows XP Pro SP3. Dell Inspiron 8600 laptop.

Perhaps once every two days or so I get a BSoD. The BSoD says the source of the problem but it not always the same each time. For example I have had

plus probably others (which I didn't keep notes on)

This has now been going on for more than a month - my system has had no problems in the prior 3 years or so. Seems pretty random - I don't know what is causing the problem. Firefox crashes quite often but it is also the program I use most. I have had MS Word crash also.

Once I restart my laptop, XP always tells me a driver is at fault but doesn't say which.

The last changes I made to my machine were adding a Logitech USB hub and upgrading to the latest version of Firefox. I can't remember if the problem were occurring before that time or not. I investigated doing a system rollback but the only things listed were automatic Windows updates and hence I did not try this.

My antivirus tells me my laptop is free of viruses.

Please help - I have no idea what to do to fix this.

Answer:Keep getting BSoD. XP claims it is a driver problem but I have no idea which

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Hello all, I'm hoping someone can help me with a bit of a confusing problem I'm having with an external drive; at the very least, perhaps they could explain what happened?

I have been running a WD Green 1TB through an Eagle CONSUS SATA to USB enclosure for an external backup solution. No real problems to speak of until recently I had a friend stop by with his sisters' old computer drive so he could pull data from that (by using my enclosure) and putting it on another drive. What happened is as follows:

- removed my 1tb drive from the enclosure
- put his sisters' drive in the enclosure
- drive was not recognized. Rebooted.
- drive was recognized - plugged in his USB 3.0 drive to an additional port, completed the backup.
- plugged my 1TB back in; was not recognized
- rebooted
- 1TB was recognized, but now has the files/folders that were listed on his sisters old drive!! Additionally, the drive letter had changed

I can't understand what has occurred; the drive seems to have taken on the files/folders of his sisters' drive, but the files do not actually exist. I have attempted to recover my old files through various Partition/file recovery software. EaseUS Data Recovery seems to have found the files, but after recovering them (over a near 36 hr timeframe) none of them open properly (.cr2 files - Canon RAW). Luckily this is just a backup drive and almost all of these files are already on a different drive as well; however, I greatly would like to find a way to re... Read more

Answer:Complicated External HD/Enclosure Problem (MBR/MFT? I Have No Idea)

Something definitely doesn't add up here. How could any content or directory structure from the laptop end up on your drive if you removed it from the enclosure? It sounds like a detail was left out, like did he attempt to connect your enclosure first, before you removed your drive?

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Hi Guys,

Here's me, a total newbie when it comes to PC but after something happened to our PC, I had to find out the solution in google...Lo and behold, I found this site and I believe you all can help me. New Desktop, Dell XPS 8300--got it two days ago for our laboratory and we're all excited but screen! we can hardly use it. We're all scared, this was a donation and this is our only PC. Help please? Here's the details.

Problem Event Name: Blue Screen
OS Version: 6.1.7601.
Local ID: 1033

How do I attach the dump file here?

Thanks again and please be gentle with me as far as the PC terminologies are concerned, I have a little knowledge about this. Peace!

Answer:Problem Event Name: Blue Scree...please idea at all.

Quote: Originally Posted by justmyk

Hi Guys,

Here's me, a total newbie when it comes to PC but after something happened to our PC, I had to find out the solution in google...Lo and behold, I found this site and I believe you all can help me. New Desktop, Dell XPS 8300--got it two days ago for our laboratory and we're all excited but screen! we can hardly use it. We're all scared, this was a donation and this is our only PC. Help please? Here's the details.

Problem Event Name: Blue Screen
OS Version: 6.1.7601.
Local ID: 1033

How do I attach the dump file here?

Thanks again and please be gentle with me as far as the PC terminologies are concerned, I have a little knowledge about this. Peace!

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and... Read more

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