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Lenovo Ideapad U430p battery discharging while plugged in.

Question: Lenovo Ideapad U430p battery discharging while plugged in.

I just bought a manufacturer refurbished Lenovo Ideapad U430p. The description said the only problems were tiny scratches, they never mentioned the laptop would have charging problems. I have tried everything, from changing enenrgy management to shutting down the laptop and charging it that way, but I keep getting the same result, the slow blinking orange light on the side of my laptop, indicating that the laptop is charging but battery power is being discharged, making it really hard to actually charge the laptop. I plugged it in straight out of the box and it immediatley stopped charging at 5%. Thats it. Then I used it a little bit and I guess I did something because then it dropped to 4% and now I am completley hopeless because school is about to start up again and I'm not going to have a laptop. Please help! And I really don't want to have to send this laptop back so please try and think of somethings else! Also it is an internal battery. Thank you,Cavrae1 P.S. Everything says the laptop is charging. The battery meter on the bottom right hand cornor of the screen, and the energy management says charging so it's not the common charger plugged in not charging issue.

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Preferred Solution: Lenovo Ideapad U430p battery discharging while plugged in.

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Battery last about 1,5-2h , discharge rate is about 11mW - 15mWIts normal ? Notebook is 7 months old..

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I have a t400 and my battery (9cell) is discharging even when the laptop is plugged in.BIOS is verified, so when it is shutdown it won't consume useless power (lan, usb, etc).Even if the laptop is plugged, when _shutdown_, it still consumes power from battery. Apparently it also happens if it is _on_.Power manager is on "always fully charge". It was also set on "optimise battery". The power consumption is not much but is decreasing by 1% every 1 - 1.5 days.Is this normal ? How can I fix it ?

Answer:Battery discharging even when plugged in

hey amb00,curious to know when the power supply is plugged in, you did say that the battery is discharging. What's the rate of consumption?And while you check on that do check the following linkhttp://forums.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/Why-did-my-battery-die/ta-p/244802





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My T400 hasnt been charging for quite awhile now. According to my computer there's no AC adapter plugged in at all and it's been running off battery for the last month or two, which obviously isnt exactly correct. Especially since at one point I took my battery out while it was plugged in and it was fine, but wouldnt boot up without the battery in. I got my battery and AC adapter tested at Batteries Plus and they said the battery was good and that the AC adapter's voltage was jumping around a bit, which I found out is supposedly normal? I didnt know that at the time though, so I bought a cheap AC adpater off ebay that was compatible. Didnt fix anything either. So, I'm guessing it's probably the main board or a loose lead to the power cord input. When I plug in the AC adapter the plug at the computer is pretty loose, and may not be all the way in.. I can see a strip of silver where the plug isnt flush with the computer, is that normal? A month or two some water got spilled around the laptop, so there could possibly be some corrosion or something on the leads of the main board. Is there anything I can do to clean it up, if so? Also, will the Mini-dock still work for my laptop if the mainboard isnt charging the battery? Is it worth it to replace the main board on a T400, I'm guessing it'll be pretty expensive? I'm thinking about going to the MSU Computer service center and paying $40 for a quote.. Thanks! 

Answer:T400 Battery slowly discharging while plugged in

The strip of silver (assuming you're talking about the metal tube part) is fine, and the wiggle (if not excessive) is normal.The water spill is a bit more dubious though... Might want to take off the keyboard and check for signs of corrosion.

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My lenovo s10 netbook, with windows 7 and XP isn't charging anymore. I thought it was because XP is no longer supported or something, but I upgraded to Windows 7 and it still doesn't work. There's an orange light on, and when I move the battery around it turns blinking blue, I thought that meant it was charging, but in Windows 7 it says no battery detected and it's not holding any charge. Any advice would be deeply appreciated. Thanks!!

Answer:Lenovo Ideapad S10 Battery Problem (plugged in, not charging) HELP!!!

hi john_i,
 
Try performing a system power drain,
  Remove the Battery and AC charger,
          Hold the power button down for 15 sec.
             Reconnect the battery and AC and turn the system on, Check if the charging will continue.
If not try removing the AC and see if the the computer will shut off.
      If yes then you might need to replace the battery.
 
Regards
Solid Cruver





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Hi, I had the problem where the battery didn't charge at all even if it was connected in the right way and the charger was plugged in. So I started to search internet for possible solutions. Those I found where to 1) disable alt uninstall ac and acpi adapter in Windows Device Manager. Restart computer.. Not charging problem is related to some Windows issue. 2) Choose the alternative "maximum battery life" in Lenovo Energy management.. Neither worked after several and time consuming tries... The problem here is Lenovos "smart" Energy management system that prevents the computer from charging the battery to "save it".. Solution: Uninstall Energy Management (Publisher: Lenovo) under Program and Features in Windows Control Panel and the problem is solved.. And don't reinstall this program again....
 
 
Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

Answer:Lenovo ideapad S400, battery not charging when plugged in

what should or can I do? I tried both options named in the statement above and still does not work... help needed please 

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Hi,I have a problem.Since this morning my lenovo ideapad z500 battery won't charge and if I unplug the laptop it shuts down.I've downloaded and started battery firmware update and there was text saying:"Now configuring the program" . And it was stuck like that for at least half hour and when I pressed cancel and restarted battery firmware update it displayed error that said: "This system is not supported or is not configured for battery firmware update" Please help me.I have windows 7

Answer:Help Lenovo ideapad z500 battery plugged in not charging

Hi Luca_z500,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing an issue with system not charging on your Ideapad Z500.
 
Run the system restore to earlier date and check if the issue still persists, if occurs then perform below troubleshooting steps.
 
To resolve this issue please restart the system connecting ?Power Adapter?. Wait till the system boot completely and then go to ?Device Manager? then uninstall ?Microsoft ACPI-Compliant Control Method Battery? under battery option. After uninstalling shutdown the system, remove ?Power Adapter? and reconnect, then switch ON the system and check if the issue has been resolved.
 
Please click here to visit the Lenovo support link and select your region to get the contact number.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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Hi, I have a lenovo ideapad u410, it is about 2 years old now, and I've been having charging problems. This started last year, where my laptop would be plugged in and down on the battery icon it would say that it's "plugged in, not charging." The battery would deplete completely, and when I try to charge it, the light would just blink.This eventually went away after about a month, I didn't do anything, and I could use my laptop again. However now it's back, at first I thought it was my charger, but I removed my battery and plugged it in and I can use my laptop without the battery. I tried to replace the battery, but it still did not charge. When I plug it in with a battery in the laptop, it will only blink a few times then stop entirely. Do I need to download any battery management drivers? I don't know what the problem is.

Answer:Lenovo ideapad u410 plugged in, not charging, battery depleted

I have my U410 Touch for 10 months now.  It always charged to 100 % but starting a couple days ago it only charged up to 90% and stoppped.  I called Technical support as I am still within warranty, they told me to perform the  the battery gauge, but it did not work.  Then they asked me to reinstall the battery driver and the energy management software but it is still not working not charging to 100%.  They now suggest to me to do one key recovey to reset to the factory setting to see if it works.  If not, they said I can send back the computer for service.  I am not sure if I should do the one key recovery becaue I will loose all my files and etc.  I am skeptical if this will work?  Any suggestion?  Should I just tell them I will send back the computer to Lenovo to fix the problem but then I will not have the computer for at least two weeks. ....

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Hello! (Sorry for the bad english) I have a Lenovo Ideaped Y510P...For a week now i have problems with the charger..the PC suddenly shutdown when plugged/unplugged to battery charger... sometimes it happens and sometims not...i am afraid that it will burn the PC and make sirius demage... when i leave it plugged, the charger charge normaly...(+ in the energy menegment panel, the option for long battry life dosent work well...) can someone help me? thank you

Answer:Shutdown when plugged/unplugged to battery charger - lenovo ideapad y510p

I had this problem. It is related to Lenovo Power Management, and the electricity used by your house.You have to unnistall the Lenovo Power Management, and install the last driver.Buy an UPS (Uninterruptible power supply). I believe that's the only solution.Since I bought my computer in US, when it came to my country there were a difference between electricity, which was causing that problem. I have an UPS for all my system, especially for Y510P, and it's really rare to happen

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Hi,

I am having the same problem as this person here...
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=15116
My Toshiba Satellite M35x will, while it's plugged in, just start discharging and beeping.
It's always done this periodically, like every couple of months or so. But the last few days the computer has been unuseable.

While it IS plugged in, it'll start beeping and I'll see a screen like this:
http://farm2.static.flickr.com/1060/1191838676_86e9047a5a_o.jpg
Then the computer will die and I can't restart it for about an hour.
This happens while it is plugged in!

The screen even says "current power source, ac power".
What is going on? I can't get anything done.
It's beeping again and discharging again as I type this.

Any help'd be greatly appreciated, thank you.

Answer:Satellite M35x: While AC adaptor is plugged the battery start discharging and beeping

Hi there,

I cannot say if the problem is really software related, in this case you are on your own. So you will have to try the following:

Backup all data and recover the machine to check if the problem appears after reinstalling the whole system.
But don?t install something else except the recovery, thats the most important thing.

The other solution would be to contact a local servicepartner for a hardware checkup. They will see if your machine has some serious hardware malfunctions, so they exchange defective parts in case of hardware problems.

Here?s a link to find service partner/servicecenter:

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

Greets and good luck

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About a month ago my battery would drop from 20% to 6% saying I needed to plug it in to recharge. I've done a few battery recalibrations and I'd get full use out of my battery but it only lasts for 2 or 3 charges. I just used a program named Battery Eater that drained my battery and displayed graphically what it looks like, I've attached it below. Can someone provide a solution other than me having to recalibrate my battery every time I want to get full use of my battery?  

Answer:Ideapad 560 Sanyo Battery Discharging too fast

I'm having issues seeing your graphic below, but have you tried deep-discharging it a more classical way?
 
There are DOS tools to actually do a battery reset from Lenovo, though the disclaimer states it cannot be used on Ideapads (Strange that usage is "prohibited"): http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-56222
 
My recommendation is boot from a live CD to an environment that has no power management when you're down to 20% or so. Let the battery trickle away until the system hard shuts off. Then charge the machine while powered off until your system reaches 100% charge.

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Recently I've been having problems with the battery discharging while plugged in while playing some games (Civilization V and Sniper Elite V2 are the ones I've noticed the most). In the case of Civilization V, it also causes the game to lag to the point of being unplayable. The battery notification when scrolled over says "plugged in, not charging" and does so indefinitely until the computer shuts off from lack of power. It also decreases the battery life to just about an hour and fifteen minutes when discharging like this. Any help would be appreciated with this, because it doesn't seem to happen with every single game I own. Sims 3, Saint's Row the Third, Skyrim, etc. do not suffer from this problem. I've already tried uninstalling the games with this problem and reinstalling them, but that doesn't seem to help. Thanks!













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Answer:Ideapad Y500 Discharging Battery during some games

Are you using SLI version? if so make sure you got a 170W charger and not a 120W since 120W charger will kick off and make laptop use battery since 120W cannot handle to give power for 2nd gpu so thats why 170W is needed.

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Hello everyone, I have an Ideapad S510p touch Notebook that i bought just last year.But now since the past 1 or 2 weeks i have noticed that my laptop's battery is getting discharged really fast.Could someone please help me with this. Thanks a lot











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Answer:Ideapad S510p touch - Battery discharging too fast

hi Bhan168,
 
Welcome to the Lenovo Forums.
 
To check the battery, can you try and run following:
1. Download and install BatteryCare and post the detailed info on the battery.
   - Sample info
 
2. Open an elevated Command Prompt (press the Windows key? +X and choose Command Prompt (Admin))
   - on the command prompt box, type powercfg -energy
   - once It generates the energy-report.html file, move this to your desktop and double click it. It will help if you can post a screenshot of the report or upload it (eg. Dropbox) so we can check if there's an app or a driver running on the background that's eating up power and making the battery drain much faster.
 
Similar thread:
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Z580-Fast-Battery-Drain/m-p/1181989/highlig...
 
 
Let me know how it goes.
 
Regards

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My laptop has Windows 8.1 OEM installed.But since a while, it's touchpad doesn't work on right-click with Double-Finger Feature.I have synaptics driver installed for the toucpad.

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I had this problem since this morning. I've been charging it for at least an hour but there was no progress, the battery still stays at 0%. Also, My laptop is producing this 'ticking' sound on the bottom left corner. I read on the internet that it might be a Hard drive failure? Is there a repair for that? I appreciate any input on this matter.Many thanks!~

Answer:Lenovo U430p - Battery stays at 0% even when charging

hi enterland,
 
Welcome to Lenovo Community Forums!
 
About the battery,  Try Turning the computer on while hold down the power button, When the computer turnes off, keeo on holding down the power button for another 15 sec. Turn the system back on,
   You can also try performing a battery gauge reset using the Lenovo Energy Management software and see if that helps, If not I suggest you contac Lenovo Technical Support about the issue.
 

 
 
About the Ticking sound, 
Yes, Lower left corner of the system, if you'll check the inside it is the HDD,
 
If the system is still under warranty, This issue will be covered by a standard Base warrant for 1 year.
Country or RegionProductLanguageTelephone numberHours of operation

Singapore
THINK-branded products
English, Mandarin, Bahasa Malaysia
1-800-415-5529
8AM - 6:30PMMonday - Friday
IDEA-branded andB, C, E, G, H, K, N, Q, V, Y Series Products
EnglishMandarin

1-800-818-5219


 
Hope this helps,
Solid Cruver





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I have Purchased this Lenovo 3000 N100 Laptop in 2006, and had the Battery Replaced once within the Warranty Period. Today When I Switched On the Laptop I Found that the Battery Indicator Glows for a Moment When I Connect to AC, and Goes Down Immediately. Though I am able to Power On the Laptop on AC, but if the AC Supply is Removed the Laptop Shuts Down. I Checked that the Battery is at 67%.After Searching in this Forum I Understood that this Issue was Discussed in the Past, and For Which there was this MIGR-69671, that Extended the Battery Warranty for another Six Months and also that this Battery Replacement Program has Ended on October 01, 2008.Can anyone Suggest What can be Done in this Situation! Is there any Know Solution for this Problem from Lenovo?

Answer:Lenovo 3000 N100 Battery is Not Charging or Discharging

If your current battery was new in 2007, I suspect it is now dead, and no fault of Lenovo's. 

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Hello all, I recently recieved my IdeaPad Y410p from the Lenovo repair centre and they changed my system board for a different issue, but now I have a new problem. I updated Windows to 8.1 and did all the critical updates and then tried to uninstall some of Lenovo's bloatware and now my laptop won't turn on or charge the battery. I tried to do a power drain (remove the battery and hold down the power button), but still no luck. The laptop won't turn on at all with the battery or the plug by itself.  I then waited a few hours and tried to turn on my laptop again and then this time it powered on for some reason! I quickly restored my system back to Windows 8 thinking there was a problem with an update or bloatware uninstallation and then all seemed well until  I powered down my laptop again, but then couldn't power it back on. I called Leneovo and they said it was impossible for it to be a hardware problem since they just repaired it and since I updated everything and then restored it back, which then it still had the same power issues means it most likely isn't software. The only other thing I could think of is there might be a problem with the power adapter, but I've had this laptop since July 2013 and the adapter was working perfectly fine and this problem only started once I received my laptop back from Lenovo after a "repair". Any other suggestions would be very much appreciated at this point. Thanks!

Answer:Lenovo IdeaPad Y410p won't power on with power adapter plugged in and won't charge battery.

Hi there -  I wanted to add that I am having the same problem. I sent my Lenovo in for warranty repair (rear left hinge broke) - I got it back Friday May 16th and ever since then it won't stay on and sometimes won't turn on. I called Lenovo warranty support and (of course) they denied it was their problem. However, I complained enough that they're going to send me a new one. Of course, you have to be in-warranty for this to work. Just a suggestion Hope you get your straightened out!!!

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The battery just suddenly stopped working on my laptop again. I've already replaced it once with a battery of the same type before. So right now I have two useless batteries. I don't want to buy another battery just to have it die too. The first one lasted about 14 months and the second about 4 months. Does anyone know if the 9 cell battery will completely solve this issue?

Answer:Lenovo 3000 N100 0768 Battery not charging or discharging

have a look at: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69671  Don't think that the battery type ( 6 or 9 cell) has anything to do with the length of the battery life .....

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suddenly i checked the battery symbol and it is plugged in but not charging what should i do??

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I have a Ideapad 580. Only had it a few months and it says the Battery Plugged in But Not Charging. This is new, and I have googled it and it seems to be an on going problem with Lenovo Computors. Has anyone figured out the solution yet? For such a short time period owning this computor,.. I am not impressed. Someone please help me. Thank you. 

Answer:Battery Plugged in But Not Charging. Ideapad 580

i just bought an Ideapad Z580 three weeks ago. I too am facing the same issue : Battery Plugged in But Not Charging. Is there any solution to this problem? I was extremely disappointed because of this issue on my new laptop. Please Help.

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Ideapad 100-15IBD battery does not load anymore.Battery icon says: "0%, Battery plugged in not charging"Can only work with AC adapter.Can't remove battery because its internal.Booted from USB with linux same problem.Can't do a BIOS upgrade because battery needs to be 30% loaded.Can somebody help?

























Lenovo batterij.jpg ?78 KB

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I have an IdeaPad 500.  The A/C charger is "plugged in" and the icon says it is "charging" but there is no charge to the battery, which is now at 53% (it was 55% yesterday).   I have gone to the forum and done what they suggest (e.g. turned off the Conservation Mode).  Unlike most questions on the forum, my system says "charging" rather than "not charging".  And because it is an IdeaPad, I cannot remove the battery (at least not without opening up the case).  I am a bit worried this is a hardware/battery failure -- but I hope this forum might give me a software fix
 
Thanks in advance
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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Hi, I bought my lenovo z400 ideapad beginning of April this year and just about two days ago it just turned off and though I plugged it in later it started saying 'plugged in but not charging'. What do you think is the problem?  Furthermore I lost the receipt ( the sales receipt) but there is still the model/series no. , is the warranty still on please?













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Answer:Z400 ideapad Battery plugged in but not charging

You did not state how many percent is the charge in the stated condition. Can you supply it?

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The battery in my Lenovo ideapad 300 - 151SK started last week to drop the % available every day lower, and lower, to now it's only 15%. It is always plugged into AC power. What do I need to do? Wierd that there was a big update downloaded last week and I wonder if this caused the problem.? I am not a tech person...just a user. Thanks for any help you can give me. Terry

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The other forum for this did not help as the firmware update is not updated for Windows 8.1, and is not available for Z500 in the updated battery upgrade. Assistance, please.

Answer:Ideapad Z500 battery will not charge - plugged in not charging

Read the first and second post in this link.

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Hello, I have a 3 yr old Ideapad Z510(that came with Win8)which worked absolutely fine until recently. If I plug in the charger when the laptop is on, it abruptly turns off and would never boot again until I remove the charger. However, this is not how it behaves every time. There are some rare instances where I could still operate the machine with charger plugged in.  When turned off, battery is charging and also goes to full 100%. When turned on(battery mode) it does not drain rapidly - I could still get a fairly decent stand up time. So I am assuming the battery is good. I don't see any thermal issues either. Things I tried:-------------- > Tried with a different charger - no help.> Updated the firmware - no help.> Update the entire driver pack - no help.> Applied windows patches, reinstalled and also upgraded windows to Win 10 - no help.> Reseated the battery and associated cables - no help.  I am not sure if there is anything that I could do to at least diagonize the problem before I give it to the service station. Any pointers on this is much appreciated   Thanks much in advance.

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This is in response to the problem everyone is having with the battery not charging when plugged in. I found this in the guide for my idea pad Z400. It should help many of you to finally make peace with your battery Battery (B):      Battery Mode (B-1):  By using the battery maintenance function, it is possible to extend the battery lifespan. Before you use this function, read the precaution. Energy Management 8.0 can automatically track your habit of battery use, and then provide suggestions on selecting a battery maintenance mode for extending the battery lifespan. Two battery modes are provided: Maximum Battery Life and Optimized Battery Health.       Maximum Battery Life: In this mode, the battery has the most powerful charging capacity. Note that this mode cannot optimize the battery circle lifespan.       Optimized Battery Health: In this mode, the battery limits charging to 60% of its full capacity. This can reduce the battery degradation and extend the battery lifespan.













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Answer:Ideapad Z400 or Z500 battery will not charge - plugged in not charging

Thanks for the reminder.

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Hi All, I need help. My laptop is not charging. Cable is plugged and the status 8% available (plugged in, charging). i have waited for 2 or 3 hours, but the battery won't increase. I already uninstall "Microsoft ACPI Compliant Control Method Battery", but it did'nt work  I have been searching how to fix it, but did'nt found it. Now, i am getting depressed. T_T

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Please help me with the Issue. I am using IdeaPad 300 15ISK purchased recently with Windows 10 Pro OS installation.Facing the problem of "Plugged in, not charging" battery issue. I tried searching on Internet but whatever solutions offered were of no help.  My laptop does not charge more than 60% and it irriattes when ever in presentations the battery dies sooner.  Please let me knpw how to correct this? Brijesh

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So I bought this laptop 3 days ago. It seems like it has a charging problem. It sometimes charges when I let the laptop in sleep mode or close the lid. I sometimes get a full charge but then, when I'm using it, it just stops charging for no reason. To "force charge" it, I discovered that if I first unplug the charger from the laptop itself, then disconnect the cable from the power brick, plug it back in the laptop and connect the brick back again, it seems to charge for around 4 more minutes. I tried updateing the BIOS with the support from the official Lenovo support site (this one) but it does not work. I heard about the removing the battery and pressing the power button but I can't remove the battery.  The power brick and charger are original and seem to work fine. Should I try buying another charger? Please resond to this as I'm desperate. Thanks much !  

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I`ve bought lenovo ideapad 510 and I charged the battary untill reached 100% after it I removed the plugger and connect it again I found message on battary ( 98% plugged in, not charging ) .. after one day from using my laptob i go to M A S Egypt and they checked the labtopb and replaced it to me because they found problems in motherboard ... after taking the same new version of laptob I noticed the same problem after charging the battary until reach 100% i removed the plugger and connect it again I found the same pervious mess ( 98% plugged in , not charging )


























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Answer:Lenovo Ideapad 510 80SV0037ED (plugged in , not charging)

Hi AhmedMagdyy,Have checked in Lenovo Settings app if Conservation Mode is enabled. Conversation mode is under the battery icon of the app. If enabled, kindly disable the feature. Conservation mode helps extend the battery life of the tablet/laptop by limiting the max charge the battery can hold. Hope this helps.Cheers,





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 my laptop is not charging at all if i plugged out the AC the battery reduce and dont recharge after plugged in ACto many errors in this laptop why ?! ?! i bought lenovo z51-70 and it had a defect industry ?! ?! i'm so disappointed from lenovo  more problems in the same laptop https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/ideapad-500-15ISK-windows-10-drivers-pr...

Answer:plugged in , not charging lenovo ideapad 500 15isk

Hi Mina,
 
Welcome to Lenovo Community!
 
1)  Shut down the computer.
2)  With the battery in (but AC adapter removed), attempt to turn on the computer by holding down the power button for 30 sec. This should not turn on the computer.
3)  Remove the battery.
4)  Again, attempt to turn on the computer (AC adapter not plugged in) by holding down the power button for 30 sec.  This should not turn on the computer either.
5)  Replace battery, plug in the AC adapter, and turn on the computer.  The battery should begin charging.
 
I hope the above information helps.
 
Regards,
Shashi
 
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Hello!I write here with a problem that I have since the day before yesterday.When my Laptop is on and the charger is plugged in, the battery won't charge, giving the notification "plugged in, not charging". Laptop works like the charger wasn't plugged - energy drains from battery.I suppose that is a software problem, because when laptop is turned off or hibernated it charges normally.Formating didn't help at all.Microsoft support told me to recalibrate battery - didn't work.Lenovo support told me to try another charger in service - I will try if nothing else works.Maybe someone had the problem like that and solved it without going to service, which I want to keep as a last resort solution.Thanks in advance! 

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Hello, I noticed this afternoon that the battery indicator in the system tray was at less than full and the status message reads "95% - Plugged in, not charging." This was not the case previously, and I haven't changed any battery or system settings that would affect this. I've only owned the computer for about a month or two and I'm concerned that there may be a problem with the battery. I looked up this issue online and attempted to uninstall and reinstall the driver that affects battery control in System Settings, but there was no change to this behaviour. Is there a way to test if the battery is damaged? What other problems could I be having that would produce this effect?

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Hello. First of all, thank you for taking the time to view my post and potentially help me out. So the problem is that my laptop will not start. I was using my laptop here one day and it was working fine, but it was unable to charge for some reason and ended up shutting down so I went to bed. The next morning I tried turning it on, but it was dead. I have tried a different charger as my sister also has a lenovo laptop, but this did not work either. I would think if the battery was the problem, the laptop should still be working with the charger in? I have tried calling support line several times with no answer, the warranty has gone out and I forgot where i bought the laptop sadly. Really frustrated over here, and any help is highly appreciated!

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I am having issue with my Ideapad U510 Battery. It's plugged in, but not getting charged. on the battery icon, it's showing up as " 4% avaialble (plugged in , charging) "  - but not getting charged. This issue started couple of days ago and so far i have tried few options but no success yet ( restarted the computer, changed few options in lenovo energy management, unplugged teh power for couple of minutes). since last couple of days, it's showing 4% available charge(although plugged in). Has any in the forum encountered this issue ? Any help is greatly appreciated. 

Answer:Ideapad U510 Battery Issue stuck at 4%(plugged in , charging) - but not getting charged

hi prad,
 
Welcome to the Lenovo Forums.
 
 Can you try the following:
1. Turn off the computer but let the AC adapter remain plugged-in.
2. While the computer is off, let the battery charge for about an hour or two and observe the light indicators. When finished, turn on the computer check the battery status.
 
- Link to picture
 
 If the battery still stays at 4% and the battery notification is still "Plugged-in, charging" then I recommend you contact lenovo and report the issue as you most likely need to get the battery replaced.
 
Support phone list
 
 
Regards

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Laptop: Lenovo Ideapad S100c  Good day! I'm a complete novice at computer troubleshooting. So, please excuse me if I sound like an idiot.  I bought the laptop just 10 days ago (warranty of 1 year). It worked fine before but suddenly the battery won't charge. The icon indicates that it is 'plugged in, charging'. But even if i leave it with the charger plugged in, it won't seem to store the 'charge' and now I'm stuck at 6%.  This is not the first time this problem occurred. One time, I shut it down and plugged it into the charger and left it to charge for a couple of hours. When I opened it, it didn't seem to charge at all. So, I opted to charge it while it was open and it worked.  And, now I leave it open when I charge it but it doesn't seem to although it is indicated. Should I wait for a miracle to happen or do I get a new battery pack?Thank you in advance. 

Answer:Ideapad S100c battery problems. 'Plugged in, charging' but does not store charge.

hi CynicalTurtle,
 
Welcome to the Lenovo Forums.
 
Can you try the following:
1. Remove the battery and AC adapter
2. Press and hold the power button for 30secs
3. Insert the AC adapter and boot into WIndows
4. When the WIndows OS is loaded, slide the battery back in place and see if it takes a charge
5. If the battery still doesn't charge, try to perform a battery gauge reset as discussed in this article.
 
If the battery starts charge, monitor the battery health by using Passmark's BatteryMon.
If the problem persist and the battery still doesn't charge, I recommend you contact lenovo for a replacement battery.
 
 
 
Hope this helps
 
 

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My computer used to charge but all of a sudden it just stoped. Sometimes at first it say that it is plugged in and charging but that changes to plugged in and not charging after a few minutes. Also it does not charge when i have it plugged in over night to charge it. Then when I try to use it without it being plugged in, it turns off after about a minute because it has no battery. Please Help!

Answer:My Lenovo Ideapad U430 Touch keeps saying "plugged in and not charging". Please Help

Dear David11,
 
Thank You For Contacting Lenovo.
 
1. Apply this: https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Plugged-in-not-charging-message-Lenovo-... fix (Windows 7 only)
 
2. In Windows 8, uninstall Lenovo Energy Management and test. If battery stays charging, reinstall Lenovo Energy Management and observe:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-u-series-laptops/ideapad-u430-... (Win 8 32/64 Bit)
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-u-series-laptops/ideapad-u430-... (Win 7 32/64 Bit)
 
  
3. If you still get the same error, try to:
a. turn off the computer and Connect the charger
b. press and hold the power button for 30 secs.
 
Hope this helps. Do post back if the issue persists.
 





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Just recently installed Windows 10. Did a batery calibration in the Bios. Followed the prompts. When it said to unplug the power cord I did. That shut down the computer. Computer no longer starts from battery. when running on plug in it shows the battery charging at 98%. The battery was working fine before the calibration. Looked around and didn't se any fixes.Can u help? Thanks Glenn

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Hello wonderful Lenovo user's and guru's! I have recieved a Lenovo Ideapad y550 from a pawn shop. I grabbed it because I knew this was a pretty good computer. I thought I could fix any problems it has and it would be just fine. =] So this laptop shuts down instantly if I unplug the power cord. Just dies, no time to do any saving or lights to blink. Just instant shutdown. Also when I try to power it on when its unplugged from the AC, it does nothing. Also shuts off in the middle of playing guild wars 2. No other games shut off on me. When I realized I had this problem, I ordered a new battery for my model of laptop. The new battery is doing the exact same thing as the other battery that was in it. It seems the computer has a fresh install of windows except with a .old folder in the C drive. So I am guessing someone did some sort of reformat or recover? the recovery was done through the Pawn Shop. It seems that it has windows 7 64 bit.  Any help would be greatly appreciated!

Answer:Lenovo Ideapad y550: shuts down when unplugged, wont start on battery. new battery did nothing.

Here is some useful information from my System Information file: -System Information-OS Name Microsoft Windows 7 UltimateVersion 6.1.7601 Service Pack 1 Build 7601Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name *********System Manufacturer LENOVOSystem Model 4186System Type x64-based PCProcessor Intel® Core?2 Duo CPU T6500 @ 2.10GHz, 2100 Mhz, 2 Core(s), 2 Logical Processor(s)BIOS Version/Date LENOVO 15CN35WW(V2.08), 3/15/2010SMBIOS Version 2.5Windows Directory C:\WindowsSystem Directory C:\Windows\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = ?6.1.7601.17514?User Name ********\Pawn OneTime Zone Mountain Standard TimeInstalled Physical Memory (RAM) 4.00 GBTotal Physical Memory 3.99 GBAvailable Physical Memory 2.82 GBTotal Virtual Memory 7.99 GBAvailable Virtual Memory 6.74 GBPage File Space 3.99 GBPage File C:\pagefile.sys -Display Information-Name NVIDIA GeForce GT 240MPNP Device ID PCI\VEN_10DE&DEV_0A34&SUBSYS_38FF17AA&REV_A2\4&68F560D&0&0008Adapter Type GeForce GT 240M, NVIDIA compatibleAdapter Description NVIDIA GeForce GT 240MAdapter RAM 1.00 GB (1,073,741,824 bytes)Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2umDriver Version 8.17.12.5896INF File oem2.inf (Section046 section)Color Planes Not AvailableColor Table Entries 4294967296Resolution 1366 × 768 × 60 hertzBits/Pixel 32Memory Address 0xF4000000-0xF4... Read more

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Hoping this problem will be noticed by more people, the original post on this issue came from:https://forums.lenovo.com/t5/Linux-Discussion/T470-Linux-Power-Bridge-wrong-discharge-order/td-p/365...https://www.reddit.com/r/thinkpad/comments/63odjr/t470_battery_order_question_internal_discharges/ Brief description: same problem with OS including Win 10, Ubuntu 16.04, Gentoo etc. The internal battery always gets discharged first regardless its remaining power, which is generally harmless but seems not so good for the internal battery life. With my own T470 machine, updated with the latest 1.29 BIOS, this problem remains. According to searching results online, this little bug came with early versions of X's and T' including T460. PS: this issue had been successfully fixed with T460 via BIOS update 1.26, hoping it would be fixed with T470 sooner or later. Best regards. 

Answer:T470 power bridge wired battery discharging order, always internal battery first

I see the same behavior here.  We will check it.

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Hi, I set my laptop to "Battery protection mode" which is supposed to limit charging to 60%. I noticed that once my laptop is at 60%, it switches to A/C for a few minutes, then it discharges by 1% and then charges again to 60%. This process repeats every few minutes. Is this supposed to happen? I'm worried that each time it discharges and charges again, I am wasting a charge cycle.  When I allow it to charge to 100% under "Battery Fully charged mode", it will switch to A/C when fully charged and does not discharge again so I don't think there's an issue with my battery.  Thanks for any help!

Answer:Battery Protection Mode - U410 Battery fluctuates around 60%, keeps charging and discharging.

It is fine for the laptop dont worry.





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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Hi, I recently upgraded to windows 8.1 and my battery won't charge anymore. I saw a similar post with firmware update solution suggeste back in May 2013, but I also saw there was no support for windows 8.1 on the software. Is there any fix for this issue out there? If not my product is still under warranty, any suggestions? Regards,Dhruv













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Answer:Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

Try installing the Power Management program update for Win 8.1.

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I've tried setting the battery settings to high performance, disabling the other graphic card (Intel HD something) and changing the Processor Power Management settings, but nothing seems to work. I don't know if this is entirely on-topic to this specific forum, but help would be appreicated regardlessly.  Thanks.

Answer:Why does my Lenovo Ideapad Y510P lag (whilst playing games), when it's not plugged in?

I'm not an expert, but as far as I know if the power cable is not plugged in then you cannot use the SLI, so only one card is working. But I may be wrong, correct me this case.

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I have a Lenovo Ideapad Y570, I only recently got it. It has only been a week or so. I am currently on it now. Recently, this problem has been occurring. Whenever I start my laptop, within 2 or 3 minutes of being at the login screen, my laptop freezes, to the point where nothing will work, including the mouse, touchpad or keyboard. This only occurs when it is plugged in with the AC adapter, and no battery pack in. However, I am able to prevent this from happening only when i start my computer with the battery pack, at which point I can unplug the battery pack and plug in the AC adapter. This is a hassle though. What should I do? I haven't tried anything yet, I just wanted to get some advice on the matter before I attempted to use the one key recovery. Thanks.

Answer:Lenovo IdeaPad Y570 Freezing on Start-up w/ AC Adapter Plugged in

Hi Bananaman,
 
it's not harmful leaving the battery pack connected to your Y570 all the time,
please have a look at this thread...
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/is-this-bad-for-the-laptop/td-p/764005
 
Zehn

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Dear Lenovo team, I have a Lenovo Ideapad Y50-70 UHD which is 1 month old.I have been trying desperately to charge my laptop and it does not charge beyond 12%. I have tried the battery gauge reset and checked the energy manager and the conservation mode is NOT on! I cant unplug the laptop because it goes into sleep mode due of low battery and it doesn't charge. This is very frustrating as I cannot take my brand new laptop away from the plug point. Please Please Help! Prachi

Answer:Lenovo Energy Manager - plugged in / not charging message on IdeaPad Y50-70

Hi Prachiparekh,
                           
Welcome to Lenovo forums.
 
As per the query we understood that you are facing issue with system plugged In not charging message in your Lenovo Y50-70 laptop.
 
This might be due to energy management  so pls do check that under the battery menu in LEM, IT IS SET TO 'MAXIMUM BATTERY LIFE' to enable charging to 100%, not Optimised battery health as this will allow your battery to have a longer lifespan.
 
Also try to reinstall the energy management driver and check for the issue.
 
Click here for the power management, if the operating system is windows 7.
 
Click here for the power management, if the operating system is windows 8.1.
 
Hope this helps. Do post back if issue persists!
 
Best regards,
 
Ashwin.S





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Wrote a month or so ago about a faulty U330 battery.  I replaced it with a new one and am having the same issue--rapid discharge. For example, the battery power goes from 100% to 95% within 3 mintues, from 95% to 73% within 15 minutes.  With the original battery, I noticed that its power could stay at 0% for quite some time before the computer shut down. The battery lasts a decently long time, but the real issue is that I pretty much have spontaneous shutdowns since I can't predict the actual power remaining. Could this be a Win 7 issue and not an issue with the battery's actual capacity? Any other suggestions on how to fix this? 

Answer:U330 Battery Issue--New Battery, Still Discharging Fast

Hey Gurbly,
 
Curious to know is the replacement battery that you bought is it from Lenovo or is it a generic brand battery ?
 
If this is a Lenovo battery, might I suggest the following link :
 
http://forum.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/How-can-I-increase-battery-life/ta-p/244800
 
If the above does not help, could you try the following.
 
1. Replacement Battery to be drained.
2. Replacement Battery to be fully charge. During this time do not turn on the U330
3. Once fully charge, turn on computer and login to your operating system. Do not launch any application and if possible disable any apps that auto starts.
4. Change the power management to "do not turn off hard drive and monitor" when battery is used
5. Adjust screen brightness to 50%
6. Leave the laptop idle,
7. Check within 3-5 minutes if the battery level drops from 100% to 95%
8. record your finding and reply back.
 
 





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Hello. I have a big problem. 5 days ago I bought the lenovo ideapad y560 and I had not any troubles until yesterday. Suddenly my display became black and the windows popup message said that the display driver was broken and had to be reset or so. I have read all topics about problems with this problem and I'm really angry. It can't be, that a laptop which is 5 days old, start to have problems... When I unplug my ac adapter and run the notebook with the akku, the display driver does not crash... I already made a bios update to the newest version and I already downloaded the newest graphic driver. Please can someone help me? Yours Viktor

Answer:Lenovo ideapad y560 graphic dancing pixels when ac adapter is plugged!!!

re-installing drivers and power manager may help you.
issue persists before upgrading flash or after?

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Hi thereMy z500 cannot boot up without power cable plugged in. Usually,a few seconds after I saw the lenovo logo,the system will suddenly shut down just like the battery was removed.however,if I connect powercable to the laptop and power on,everything is fine,I can enter windows 8,or ubuntu,after I enter OS,I can disconnect the power cable without any problems.the battery is healthy and can last for more than 2 hours.Is there any one have any idea what's the problem and how to solve itso far I tried the following methods:1.update BIOS2.update battery firmware3.reset BIOS none of them worked for me













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Answer:lenovo ideapad z500 laptop won't boot up without power cable plugged in

Hi maoxiaomin,Thanks for posting and welcome to the community. Based from your post does sound a bit similar to a machine I have which is the Y500. In my case I had to send my machine in to servie for board replacement as they detected it to be faulty. However in your case, I'm not saying that this is the exact same case but let look at the the possibilities first and if all still fails you'll need to contact our service team for further diagnosis.Understandably we've established that you've update the BIOS, battery firmware and ever rest you BIOS.Firsting first though could you uninstall the Lenovo energy mangement and reinstall it back from the Link belowWin8 :http://download.lenovo.com/consumer/mobiles/em8.08.0.2.4.exeWin8.1http://download.lenovo.com/consumer/mobiles/em8180214.exeHope this helps and please do post back your results.Regards

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Hello everyone, I hope everyone's doing fine.Anyways, I've been having battery troubles with my laptop which has the specs: Lenovo B560Core i3 370MBios - 39CN16WWRAM - 4GBWindows 7 - 32bit Now, the issue is that the original battery which came with the laptop is done with...I mean if I unplug the laptop, it takes just a couple of minutes and the battery drains out. I have been searching for the battery in the market and I did find some but now when I connect the "new" battery, I get "plugged in, not charging" when I hover over the "battery" icon in the tray.  I went through the details on the sticker of both the original battery as well as the new one and the only difference I found was that mine said "48000" where the other one says "44000"...Can that be the reason behind this problem? Also, I cannot find the battery with 48000 in the market or online. Can anybody please shed some light on this? I did try the method of turning off the laptop, removing the power cable and battery and pressing the power button for a couple of seconds. That didn't work either. Thanks,Abdullah

Answer:Lenovo B560 battery "plugged in, not charging"

Try to release charge, - turn off the computer, remove AC adaptor and battery. Press and hold power button for 15-30 seconds, and power on the machine again.Also you can try reinstal energy management driver.

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Hi!My Yoga 500-15ISK Laptop seems to have a battery issue. For some time now, whenever I plug my laptop into the AC power, I get this message, e.g. "(% charge) available, (plugged in, charging)", however for some reason, the battery level actually stays the same even after a significant amount of time of being plugged in to the AC supply. Moreover, the battery icon initially shows the animated one which indicates charging is indeed in progress, then after a few moments, it will freeze on the estimated level.Before this, my laptop's battery usually charges relatively quickly. Also, I have not turned on the Conservation Mode so it must charged up beyond 50-60% especially if I leave it plugged in overnight. This issue is really bewildering me right now. Any comments or suggestions on how I can address this issue?Thanks!Other notes re my laptop:It's been around 10 months since I've bought it and I have encountered this issue only a few days ago.I have no other issues with it.

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hello,It was working fine before i didn't use my laptop 3 days , then when i power it on after 3 days it showing " 0% available (plugged in, not charging) " .   And when i remove the AC plug, laptop turns off . (no hibernating, no shutdown, just off)i have tried - Method A:Remove the AC and Battery from the laptopPress and hold the power button for 30 to 40 secondsReplace the battery and ACBoot the laptop up and check if the same message is still displayingIf same error still persist, try to uninstall Lenovo Energy Management, reboot then install the Energy Management software again. Method B:1.Open Lenovo Energy Management2.Click on the bottom gear icon between i and ?.3.Under Battery Health, Click on Start for Battery Gauge Reset.4.That should refresh the gauge and let the system finish through the cycle. Method C:1.Open Lenovo Energy Management2.Click on the bottom gear icon between i and ?.3.Under Battery Health, choose "Optimize For Battery Runtime" instead of "Optimize for Battery Lifespan".Note: The latter option will extend the lifespan of battery by limiting the charging capacity to be between 0-80%. as mentioned in another thread in this forum but none of them worked.  The Battery Gauge Reset didn't start.i am using win7 , and this battery is 4 year old .please help me out of this problem.

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Hi, i bought this Lenovo Yoga 13 machine 3 days ago, and now the battery is discharging and when i plug the power cord the battery icon shows me the "plugged in not charging" message. The problem began last night. I've read some forums, and tried changing the battery configuration to this or that, nothing works. I've also read that in 65% the battery will start to charge. It doesn't, i'm currently in 56% and discharging. The problem began after a Windows 8 update, so I'm suspecting the OS is the problem....  I dont know what will happen when the battery discharge completely.... but i will discharge it and tell here what happens... Help!!!













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Answer:Lenovo Yoga 13, Battery "plugged in not charging"

Hi iperich,
 
Thanks for posting in the Lenovo Community,
 
I?d like to advise you to try to turn on the machine using the Ac-Adapter only without the battery to make sure if the Ac-Adapter is charging and working fine,
 
If the charger is working fine let me ask you to try to uninstall the Lenovo energy management application and then try to refresh the system and then try to install the software back again and then  check the battery icon status,
 
Hope the information helps. Let us know.
 
Regards
 

Soha






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i bought a lenovo g40-30 in february 2016,the first issue i had was display problem,faint and bloody display,i took the system for repairs since i was under warranty,it was fixed,after collecting it,the same issue resurfaced this time worst than the first time. i took it back and was fixed again...was returned just last week.today my system has developed and issue,it shows plugged,charging,but doest charge cause my system is at 0%...ie charged for hours not charging,only comes on when plugged to ac current. i am regretting buying yjis lenovo system...please someone advice me,because i am outta warranty peiod..thanx in anticipation

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Hi,

I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.

Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.

So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.

What do I do? How can this be fixed? What's going on?

Appreciate any help. Thank you very much.
 

Answer:Lenovo Z50-70 battery plugged in not charging, won't charge

AnonPerson said:


I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Click to expand...

check the warranty is still active, as thats one route you could take with a relatively new laptop.

also, try uninstalling the energy management and restart the system and check for the issue. also try uninstalling the Microsoft ACPI from the device manager and restart the system and check for the issue. for more info on this action see this thread in the link:
https://forums.lenovo.com/t5/Lenovo...t-charge-shows-100-but-dies-when/td-p/2086399

also, power management link:
http://support.lenovo.com/gb/en/pro...ops/ideapad-y410p-notebook/downloads/DS037135
 

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My Lenovo YOGA 900-13ISK is a fairly new  (bought and registered Feb. 2016) laptop. Used very little, but plugged in all the time to the power source. I just finished the most recent Windows 10 Update around 7:00 pm EST on May 11, 2016. After it rebooted, I noticed the BATTERY indicator icon showing 95% in the GREEN icon. The black and white smaller battery icon shows 95% Available (Plugged in, not charging)! Both have been stuck in this position for over two hours. I just had not noticed this before, so not sure when this issue started. I can use some help in how to resolve this problem. Thank you very much.

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Recently my T410 laptop has had issues with charging the battery, the battery is plugged in and not charging.I have attempted updating the firmware for the battery, it failes half way through as the battery cannot be not identified.The lenovo power mannager does not resolve the issue either as it cannot detect the battery. Any advice on diagnostics or resolutions would be greatly appreciated, as after contacting lenovo support, they simply told me to replace the battery. Which I am happy to do but only as a last resort. 

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 Most of the solutions I've found on the Internet involve removing the battery, but that's not possible with the U400. Is there a way to resolve this problem?













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Answer:Lenovo U400 Battery Plugged In, Not Charging

hi nsicurella,have you tried that one?http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Z570-Battery-plugged-in-but-not-charging-...

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Okay, so my keyboard dock works fine. I restarted it once (paperclip method) after dying on me, but afterwards nothing was really wrong with it. Now, the tablet's battery is acting funny. At first, I thought it was just my keyboard dock not charging my tablet, so I detatched the keyboard, and the tablet completely shut off. I plugged the AC adapter into the tablet, and it came back to life, but it would not charge at all. The keyboard dock would be at 100%, but the tablet itself would only be at 8%. I have installed the Lenovo Dependency Package thing and the firmware update, but it didn't change anything. Now, even though it says (plugged in, charging) on my tablet, it's not really charging. So, whenever I unplug the tablet or detatch the tablet from the keyboard dock, the system completely turns off because it's only at 8%. Please help me! Thank you!  EDIT: Okay, so I unplugged the AC adapter while the keyboard dock was on and then Battery #1, the tablet battery, drained down to 0%, and its status is now Plugged in, not charging, while Battery #2 is plugged in, charging. I also got a pop up notification saying there's an error in battery #1, see replacement options. I clicked it, but it was a dead browser link.Also, when I go to the Support app, it says under messages that my battery is not valid... but I don't know how that happened. I've only had my Helix for about 2 months now.

Answer:Lenovo Helix - Battery plugged in, charging... but...

Imaginary,
 
Welcome to the forum.   First, have you already updated to latest BIOS and installed this dock firmware update?
 
Also, could you check the battery health setting as per this tip?
 
http://support.lenovo.com/en_US/detail.page?DocID=HT078267
 
I also assume you read this thread... 
http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-Battery-Plugged-in-not-charging/m...
 
Best regards,
 
Mark

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The thinkpad hasn't been used for nearly a year and two months since i purchased it from my friend. Lenovo Power Manager recongnized the battery for a few seconds then says:  Could not detect battery, please reinsert battery or recharge the battery. I applied double sided tape to the thinkpad battery so it wouldn't wobble. Still the same problem. Battery was purchased 2014-06-04.It is an aftermarket battery.

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Didn't realize the laptop was unplugged and went completely dead sitting there for a month. Went to plug in to power up and nothing. Thought maybe cat chewed on charger cable and tested it and was only pulling 4v vs the 20v it's supposed to but tried new charger that Lenovo sent and still nothing. I've heard battery could be un-chargeable if left to completely die and sit for a while but still don't get why laptop won't boot up when plugged in.  Am I dealing with something else internal in addition to a dead battery? 

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Hey, I'm searching for a swedish friend a new notebook. We think the IdeaPad U430p would be perfect, but i can't find out if the keyboard will be in swedish if i order it from the swedish website. On the webpage are no possibilities to change parts of the notebook. Hope someone can help us. Regards F48i

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Hello Lenovo Forums,      It's really frustrating for me to be here and posting a problem exactly a week after I bought my laptop. So I got this thing last week and about 3 days ago it started hesitating to charge. I'm sure it was not a hardware issue because at startup it charges but after a while it stops.      I got into a conclusion that it was probably some kind of service that stops it from charging. So I uninstalled the Energy Management App but it didn't work so I just reinstalled it back. I also tried to uninstall the "Microsoft acpi-compliant control method battery" like what most people recommend but it just reinstalls and doesn't work at all. I tried disabling it but it removes the battery icon from the taskbar. I also tried removing and reinstalling the battery a couple of times which resulted into nothing.      But just today when I booted up the laptop the Lenovo Management Software shown a message saying that my battery is not genuine and they will hesitate to charge it.      I was like "W**? I just got this thing last week and touched nothing and now you're telling me my battery is not genuine?" So looked at the battery and it was LEGIT with all the legit lenovo branding and everything.      Can anybody help me fix this? Thank you













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Answer:[Help][Battery] Lenovo Y410P - Plugged in not Charging, Genuine Battery detected as "Not Genuine"

Dear excel0
 
Welcome to Lenovo forums
 
Try to unplug the battery and the charger and then press and hold on the power button for 20 seconds
then start the machine and open the energy management program and on the battery tab choose maximum battery life option
 
get back to me please if it is still not charging to 100%
 
Thanks





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Hi, I purchased an IdeaPad z710 not too long ago and I've been haveing some problems, mostly that I can't seem to get the battery to charge at all. The battery sits at 1% and a notification reads..."plugged in, not charging". I don't know whats wrong, and I've already checked to se if the battery is in visible good condition (it is). Any tips or suggestions would be appriciated.

Answer:Lenovo Z710 Battery Plugged in Not Charging Problem

hi rjw1234,
 
Welcome to the Lenovo Forums.
 
Can you try the following:
1. Turn off the computer, unplug the AC adapter and remove the battery
2. Press and hold the power button for 30secs then plug-in the AC adapter and re-insert the battery.
3. While the computer is off, let the battery charge for about an hour or two and observe the light indicators. When finished, turn on the computer check.
 
- Link to picture
 
If the battery still stays at 1% and the battery notification is still "Plugged-in, not charging", I recommend you contact lenovo and report as you most likely need to get the battery replaced.
 
 
Regards

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i have a lenovo y450, when i was playing a game it suddenly went off - it had done this before as usuall i pluged in and booted, this message poped up "pluged in not charging" when i moved the cursor over the battery icon.

Answer:Lenovo Laptop y450 says battery plugged in, not charging

Re-calibrate the battery first and run your laptop on it. If the problem remains, try the solutions below. Find a spare charger and try to charge your laptop with it.If your problem still persists, then check for a BIOS update. CoolGuy

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Hi, I have a Lenovo P580 that is almost 3 years old, and I recently bought a new battery from Amazon to replace the original battery that came with the laptop. However, after installing the new battery, I can't get it to charge with the AC adapter plugged in. The new battery had a 60% charge initially. I currently have the battery setting in "battery fully-charged mode." The battery indicator light is red and flashes quickly, regardless of whether the AC adapter is plugged in or not (and despite having 60% charge). In the bottom right-hand corner of the desktop taskbar, the battery is recognized as being "plugged in, not charging." Is there a way to get the battery to charge? Or should I return the battery and get a different one? I really don't think the battery is the problem, but who knows. Thanks.

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Hi,I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.What do I do? How can this be fixed? What's going on?Appreciate any help. Thank you very much.

Answer:Lenovo Z50-70 battery plugged in not charging, won't charge no matter what I do

Sounds like it may be either the charger or the charging port at fault here.  However, I have a couple of questions...1. Does the battery charge increase at all if you leave the machine turned off and plugged in, or does it still report 45%?2. Does it power on when only on battery power?3. Was the new battery a new, genuine Lenovo part?There seem to be a lot of people reporting similar issues with this model unfortunately.

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Hello I have problem with my battery. When i unplug AC power laptop is not started. It's running only when the AC is plugged in. Mabe it's a problem  with windows 8.1. Did anyone has this probelem before?Please help.












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Answer:Lenovo Z710 Battery Plugged in Not Charging Proble...

hi MlodyDziura,
 
Welcome to Lenovo Community Forums!
 
Can you Verify that when the Computer is Plugged in and Turned on the battery icon on the lower right states that it is Plugged in not Charging.
      And how many Percent it says on the status.
 
Thanks
Solid Cruver




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Hallo,I bought me a Lenove S110 and I'm pretty much ok with it. Today I wanted to use the "Energy Management" feature and change the modus from "Battery Health" to the more battery friendly "Battery Best Health". After doing so I recognized that the battery was consuming power though the netbook was plugged in and with "normal" power.All cable has been plugged in correct and the netbook was really with normal power. Therefore I switched it back to the old modus. Does anybody have an explanation or any idea about this? I really like to have it with the "Battery Best Health" status. Many thanksAndreas

Answer:Lenovo S110 Battery consumes power even when plugged in

Hi
 
Welcome To Lenovo Community
 
We are really sorry to hear about the issue you are facing,  
Please refer below link which gives clear explanation of usage of Lenovo Energy Management
 
 http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT034410
 
 
 Engineering's explaination for this software as follows.
Firstly, this behavior is working as designed after clarifying. 'Best Battery Health' mode is to protect battery life if customer always inserts the AC adapter. 
The design logic is: 1. Battery have the longest storage life if keep the capacity around 40%-50%. 2. If the customer always insert AC adapter during using (or most of the time), they can choose this mode, and system will keep the battery capacity between 46%-50% for the best storage condition. 3. Once the customer displug the AC adapter and battery capacity drop to 40%, system will detect that using condition is not comfortable for 'Best Battery Health', and change the working mode to 'Optimize...' mode, which could let customer charge the battery to 100% for better moving working/using. 
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Changing-Default-Energy-Management-Options/...
 
 
 
 
Do give this a try and let us know  
 
 
 
Hope This Helps
Cheers!!!
 
 
 
----------------------------------------------------------------------------------------------------------------... Read more

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Hi,I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.What do I do? How can this be fixed? What's going on?Appreciate any help. Thank you very much.

Answer:Lenovo Z50-70 battery plugged in not charging, won't charge no matter what I do

Sounds like it may be either the charger or the charging port at fault here.  However, I have a couple of questions...1. Does the battery charge increase at all if you leave the machine turned off and plugged in, or does it still report 45%?2. Does it power on when only on battery power?3. Was the new battery a new, genuine Lenovo part?There seem to be a lot of people reporting similar issues with this model unfortunately.

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hello, i've just bought my lenovo y410p last week, its been perfect untill last night i was using it the battery got to 6% and shut down, i put in the ac charger left it for 3-4 hours then when i tryied to use it the battery is still 6% !  i've seen alot of solutions like unplugging the ac charger and the battery and pressing the power botton for 30-60 sec and then putting the battery and the charger but it didn't work ! tryied to uninstall the driver and reboot and install it again but it didnt work -_- the battery gauge reset is not available !! as the photo shows also my battery status shows that the battery is destroyed !    can any one help me ??   

Answer:[Help][Battery] Lenovo Y410P - Plugged in, Charging; stuck at 6%

hi seveli,
 
Welcome to the Lenovo Forums.
 
From the looks of it, you may need a new battery. Have you considered reporting the issue to Lenovo?
 
Check this Support Phone List.
 
 
Regards

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Hi there everyone! I know that many of us here using the new z and p series ideapad have encountered this issue and some are still wrecking their brains, calling customer hotlines, searching the internet and trying all sorts of ways. I specially made an account to share my experience and solution with you all through an in depth explanation. Sorry for some broken english cos im singaporean and it has become a habit PLEASE READ THROUGH ALL OF IT BEFORE DOING ANYTHING. and don't kpkb if it doesnt work because you didn't read it through. What i did when i realised i had this problem: 1. Check if the battery had a problem, but now the batteries are sealed inside the computer. Scratch that if u are too.2. Check the Power Brick, plug out and plug the adapter back in, change the wall socket you are plugged into.3. Restart the computer. I believe this is what the majority of you have done. Then u call customer hot line, send to service center, still cannot find out the problem or they claim battery spoil, then you have to wait for too **bleep** long b4 it gets repaired. NO YOU DON'T HAVE TO! Take these few steps to save yourself the time, money and whatever. Firstly go to this website: http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... I shall elaborate on the steps since they do not. For everyone who is doing the steps, it requires the power brick to be on and for the laptop battery to show: PLUGGED ... Read more

Answer:Lenovo Z400 Battery Plugged in Not Charging Problem

Hi people! update for the above message: Lenovo Energy Management is still the main culprit for the error, so pls do check that under the battery menu in LEM, IT IS SET TO 'MAXIMUM BATTERY LIFE' to enable charging to 100%, not Optimised battery health as this will allow your battery to have a longer lifespan( how many years it can last, i do not mean one charge.) 

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Hello, I have some problem with battery. The issue start when 1 week ago. My notebook sometimes does not charge while I plugged in the adaptors to the notebook. After I turn off the notebook. I turn on it 3hours later and become a normal while I plugged in the adaptors into the notebook and charged very well. But, now I have same problem again with this.So, I do not know why this is happening and how to solve it.Please help me to handle it.Thank you very much.Regards.

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Hi I own a Lenovo G560 with an Intel Pentium CPU. I upgraded to Windows 10, and it worked fine for about a year. After I deleted a few viruses and a few garbage programs off the machine, the battery refused to charge past 87%. I have heard to check Lenovo Power Manager, but there is no such software on the system. Is there any other solution I could try?

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Hi, I have been facing an issue with my laptop's battery. I have a Lenovo G580 model, the battery shows "Plugged in not charging" and 80% battery charged when power chord is plugged in but as soon as the power supply is removed the machine shuts off as the battery is not giving any support. Please suggest what should be done to solve the issue.Thanks in advance

Answer:Lenovo G580 battery shows - plugged in not charging

Hi Mayank,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your G580 Laptop is displaying message ?plugged in, not charging? while trying to charge. Hence I suggest you to perform Flee-Power and check if the issue persists.
 

Remove the battery and any other peripheral device connected to the computer.
Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.
Then insert the battery when the computer is turned ON.
If the issue persists, please perform ?Battery Gauge Reset? after installing LEM (Lenovo Energy Management) in the computer.

 Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar






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Recently my Lenovo 15 Edge (no longer under warrranty) and with a sealed in battery NOT in battery conservation mode is not charging when plugged in. I have gone through the forum looking for a solution. I cannot remove the battery like many suggest and I have installed the Lenovo power managment and checked that it is NOT in covservation mode. I have also checked that Windows Power Options is not in conservation mode. When I got to Lenovo Power Settings it alternates between battery is good and battery not installed. I have also tried calibrating the battery with no success. I have spent close to 5 hours working on this with no solution. Please help or send a Lenovo support contact number so I can call someone (even though it is not under warranty). This laptop is only a little over a year old and required for my business and now down to 16% battery life. Thanks so much.

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My daughters hinge broke 1 month out of warranty.  Can't believe there is an abundence of these issues with no recall.  I have an extended warranty with my credit card company but can't figure out where to send for repair.  No one I call seems to be able to help and website is useless when out of warranty.  Please advise!

Answer:Ideapad U430p hinge issue

Welcome to the Lenovo Community !
 
Have you tried using the local Lenovo Authorized Service Provider Locator at the link below?  The locator will find an authorized Lenovo Service Provider near where you live.  Just enter in your city and check the box for Warranty Service Provider.  You will then get a listing of local places that service Lenovo computers.  Prior to visiting a local service center please call ahead as some listings may not be up to date. 
 
http://bplocator.lenovo.com/
 
I would also suggest that you contact your credit card company on the terms of their extended warranty.  Do they need to pay the service center directly or can you pay for the repair and then submit your receipt to the card company for reimbursement?  If it is the later, Lenovo Support should be able to arrange for the repair. 

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Hi, My system recovery partition is corrupted and can not be used. Is it possible to receive an recovery cd by lenovo for windows 8.1? Best regards,Radler

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My daughter has a U430p notebook which has developed a problem where there is no video on power up (nothing on screen not even Lenovo logo).  After several attempts at boot it came up one time. I was able to run system diags and everything passed. I checked the video driver version and it is 10.18.10.3379 (05/26/2015) The problem started on 05-27-2015 so it would appear that an update was automatically installed. After checking the system event logs (which did not appear to show anything of signifigance), I shut down and did a cold boot and could not get any display (12 attempts via hold power button until power off and power back on).  NOVO button (OneKey Recovery) had no aftect.I will try to connect external monitor via HDMI port and attempt to get video. Has anyone else come across this. 

Answer:Ideapad U430p has no video on boot

Hi Brain,
 
Welcome to the Forums   
     
As per the query we understood that you are facing issue with display in your Lenovo U430p laptop.
 
Connect an extrernal monitor and check if any display appears. Do hear any windows login sound sound while booting. If you can hear windows login sound then it is issue with the LCD.
 
Hope this helps. Do post back if the issue persists.
 
Best regards,                                                                           
                                                                                                   
As... Read more

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Hi, I bought before +- 14 days notebook IdeaPad U430p Greywith configurations i5-4200u 8gb ddr3 geforce 730min notebook is preinstalled original windows 8 64bit because i have msdn account i have original iso windows 8.1 64bit so i after fresh install windows 8 from onerecovery i upgrade with this iso on win 8.1for installing i used key what provide microsoft and for activation after installing win8.1 i used key from lenovo original windows 8. activation is okay and windows 8.1 shows that is all okay. I HAVE ONLY ONE MAIN PROBLEM!in widnows 8.1 in lower right corner windows shows watermark with text "Not configured SecureBoot"but i install windows 8 and after upgrade on 8.1 with UEFI in bios and in bios I have "Enabled" SecureBoot. When I call into microsoft, microsoft support tell me "go to bios and enabled secureboot" but I have enabled this features. Please help me with this, because this watermark is really annoying, Thanks.













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Answer:IdeaPad U430p - Win 8.1 watermark SecureBoot

Try disabling secure boot. Boot to OS and see if the message will appear or not. If not, then shut down and boot to bios to enable back secure boot.

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I have a Lenovo Flex 3 1480 with Intel I7.  I was getting a message that says "plugged in charging" but the battery charge was staying at 60% and not increasing. Lenovo techs said the battery must be bad so I ordered and installed a new, Lenovo brand battery.  I get the same condition... placing the cursor over the battery symbol gives a status message of "40% available, plugged in, charging" but the battery charge never increases, even after shutting off the computer down and leaving it plugged in overnight. The laptop was a year old and therefore out of warranty last November, 2016. HELP!

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I am actually in doubt if its necessary to remove the battery when using the laptop while plugged in? i want to save the batteries ife so im thinking whether it will affect or not? or better to keep the battery.... looking forward for answer. thank u..

Answer:can i use my laptop (lenovo flex 14) without the battery on it and plugged it directly to the power?

Im doing that for almost 3 years and I can still get 2.5hrs run on battery. Just been discharging and recharging it once a weak or so... Hope this helps!

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I have had my laptop since January - hardly used it to be fair - not sure if that is the issue - it has not been used in the past month. Anyway..Went to use it yesterday and would not switch on. I plugged in the charger and it still would not switch on.. I took the battery out and used the charger on its own and it works fine.. Put the battery back in and it stops working. I have left the battery charging over night to see if that works - nothing. The only way it will work is if i take the battery out and overide - just use the charger cable to the mains..Any suggestions?

Answer:Lenovo G505s Battery Plugged in does not work - only works from mains

Hi Bevmatt,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that your G505s Laptop is not turning ON when the Battery is plugged-In, I suggest you to perform the Flee-Power, below are the steps to perform the same:
 

Remove the battery and any other peripheral device connected to the computer.
Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.

If the issue persists, I would strongly suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Best Regards

Shiva Kumar






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Hello All, I have a 3000 V100 laptop that worked regularly until 4 months ago, where it stopped charging the battery.  The battery indicator shows it is plugged in, and correctly states 0% available. When I disconnect the AC power it, stops working immediately. During this period I tried to upgrade my BIOS, and to look for other solutions, assuming it just ended its life, when a few days ago I came across the Lenovo support site.  saw the N100 battery thread (that solved by replacing batteries of computers manufactured on 02/2007), that showed EXACTLY THE SAME SYMPTOMS, and guess what - MY V100 was also manufactured on FEBRUARY 2007....  Here is the FRU: 92P1216, and the S/N has 92P1215  Again - I think it's exactly the N100 battery problem - same symptoms, same manufacturing date, and looks the same.  Can anyone from Lenovo help here? PS ? I opened the same thread and marked it as "solved" by mistake. So I reopened it here ? to be able to get help.  Best Regards,Eyal

Answer:Lenovo 3000 V100 Laptop - Battery 0% available (plugged in, not charging)

I have unmarked you other thread as solved. An OP can also do this by selecting Options > Unmark as selected solution. Please continue the discussion in the other thread as I am locking this one. Thankyou

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three months back I bought a new battery for my lenovo G450 laptop.Initially it was working well and now it's not get charged Stucks @0%,,,,,plz suggest me a solution for this

Answer:Lenovo G450 battery stucks at 0% and it sshows plugged in,charging

hi paranthaman,
 
Welcome to the Forums.
 
Can you try to charge the battery while the computer is off (eg. for 2hrs) then observe.
 
If the battery charge is still 0% after doing the above procedure then it's likely that the battery is showing signs of failure. In this case, I recommend you check if the battery still has a warranty and check with the reseller for a replacement battery.
 
 
Regards

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Hello, I have a Lenovo Laptop B590 and received a message from Lenovo Solutions Center telling me my battery is in poor condition. It's currently at 2%. I am plugged in with an AC adapter and have not been using the laptop unplugged. What should I do to correct this issue? Will my computer still be able to run with just the AC power? UPDATE: I am currently able to use my laptop with 0% battery power (apparently the AC is picking up the slack). As a workaround, I am also attempting a re-charge by resetting the gauge using the 'Battery Maintenance' feature in the 'Power Manager'. It just finished, now it reads 0% instead of 2%. Although the Power Manager says 'Remaining Battery 100%'. Since I'm still online and the computer seems to still be running, I guess it's okay. ....? Still wondering if I need to do something else (besides resetting the gauge) to recharge the battery, should I just remove it from the laptop, leave it alone, or does it need to be replaced?













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Answer:URGENT!! Lenovo B590 - Poor Battery Health While Plugged In!

hi PurpleDove,
 
Welcome to Lenovo Community Forums!
 
If the computer can run with just the battery alone,
   I suggest you use it and drain it till it won't power up the computer, then charge it fully.
 
About your question, Yes the computer can turn on with just the Ac connected (With no battery attatched to it)
 
If the battery gauge reset cannot reset or fix the battery, Im guessing that the battery needs replacement.
 
Regards
Solid Cruver





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Hi, Have a few observations and questions regarding the battery of x240. 1.Haven't really noticed before, but when we plug in the charger, should the charging info for both internal and external battery read "plugged in, charging"? 2. I've noticed that mine only has 1 (either internal or external) that reads "plugged in, charging" while the other isn't (plugged in, not charging) - I initially thought that once one is done charging, the other would activate and charge but it's apparently it doesn't. 3. Haven't really found out the issue, i.e. hardware or software. Sometimes it's the internal battery that charges, sometimes it's the other - do I have both defective batteries? Is it a software issue? Below are the things I've tested/tried 1. I've uninstalled the devices drivers in the device manager, restarted - still the same. 2. Install / re-installed the lenovo power manager driver - nada. 3. Tried charging the laptop while it is powered down - and both got fully charged!? Is anyone experiencing the same issue? appreciate the advise / help and thanks in advance.













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Answer:Lenovo x240 battery observations and inquiries [plugged in not charging]

Hi Legapau,
 
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with 2nd battery not charging on your ThinkPad X240.
Shutdown the system and remove AC power adapter & battery.
 

Connect only AC power adapter and switch ON the system.
Go ?Device Manager? uninstall ACPI adapter from that.
Shutdown the system and connect the Battery and AC adapter and switch ON the system.
If the issue still persists then run ThinkVantage system update utility so that it will update all the required drivers and application.

Hope this helps.
 
Best regards,
Hemanth Kumar





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Relevance 64.37%

I've had this issue straight out of the box: the volume on my Ideapad U430p increases suddenly and randomly without my doing, and the volume level on the computer does not show a change.

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Relevance 64.37%

So hello,I just bought lenovo ideapad u430p and I wanted to replace its default SSHD with my SSD. For that I had two reasons. First I don't need 500GB of SSHD I can do it with 240GB SSD. Second I can put that SSHD into my friends notebook who have a use for it.Problem is, that after I replaced that SSHD with my SSD, that ultrabook didn't recognised that there was ANY device. It just showed me a message that I need to choose a bootable device but there was no device at all. Also I couldn't access rest of the BIOS, there was no message like "hit F12 for setup".After that I put that SSHD back and it worked normaly. Are these ultrabooks locked? Do you have any suggestions?

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