Computer Support Forum

u310 not able to recover using OneKey Recovery - "Factory Default Recovery Disc"

Question: u310 not able to recover using OneKey Recovery - "Factory Default Recovery Disc"

Not able to do full recovery on u310... I have created "Factory Default Recovery Disc" previously and have 3 DVDs. No matter what I tried I'm getting this Notice on trying to recovery from factory DVDs. "The program cannot restore the system partition because its structure is incorrect. You may have to recreate the partition to continue." When I click "OK" it goes back to the "Welcome to Lenovo OneKey Recovery" screen. I'm not able to get past this error.

Relevance 100%
Preferred Solution: u310 not able to recover using OneKey Recovery - "Factory Default Recovery Disc"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: u310 not able to recover using OneKey Recovery - "Factory Default Recovery Disc"

Adding... The NOVO key recovery does not work.

6 more replies
Relevance 106.43%

I have a K430 and before I use it it (as with any machine I have bought) I wanted to make my recovery disc(s). Throughout this website there are guides to do this with version 7, but this desktop has version 4.0 of OKR I can save an image of my system partition but need the ability to install on to a clean hard drive in case of hard drive failure.  I have checked the Kb and forums and been through the Windows 8 programs but nothing points me the right way. This is compounded by the fact that none of my drive imaging tools like the Seagate drive that was shipped in this machine (Ghost4Linux, CloneZilla, Acronis Easy Migrate)  Where is my option to create said media? 













Solved!

Go to Solution.

Answer:How to create Factory Default Recovery Disc with OneKey Recovery 4.0

Just to close this one. I spoke to customer support on the phone as this post remained unanswered, There are no recovery disc to buy or create for this machine, so should the hard drive fail you would need to source your own discs. This machine will now be returned, a lost sale for the sake of a DVD. Must say the guy I spoke to on the phone was really helpful and courteous, sadly held back by company policy.  

1 more replies
Relevance 98.02%

Hello,  I have a T520 from a former employee that I would like to restore to factory settings.  The employee supplied the incorrect password after leaving the company, so the built-in recovery feature is refusing to continue with recovery. Is my only solution to re-install windows from a separate OEM disk, then later try to attempt the recovery from the recovery partition?  Is there a simpler, less frustrating and time consuming method?  I'll be going around today and creating recovery media for all our other PC's to prevent this in the future. Thanks,Kyle

Answer:How to create "Factory Default Recovery Disc" with OneKey Recovery

Howdy all, Quick update:  I reinstalled Win7 with a separate OEM disk, and am working on reinstalling all the T520 specific drivers.  One new issue is that the built-in recovery feature is no longer accessible!  When I press either blue Thinkpad button or F11 at bootup, it briefly enters recovery mode but then very quickly continues to boot windows normally. I was hoping to use the recovery partition, but it appears that I cannot - can this be correct?  I should always be able to access the recovery partition, right? Any help on this will be appreciated! Best Regards,Kyle

1 more replies
Relevance 94.54%

I'm using Lenovo G460, running on Windows 7. Recently my computer has been running pretty slowly so I decided to do a system restore with OneKey recovery 7. I selected the default backup option. However, the backup was stuck at 18% and then a popup told me that there was an error. I couldn't start Windows from there on. I need advices desperately I would appreciate any help. Fyi, I had back up discs(3parts) too, which I tried after the disaster happened but when the system does not recognize my back up discs.  What should I do now? Any options other than bringing my laptop to a repair shop?

Answer:Recovery disc not working, default recovery in OneKey Recovery does not work too

Hi helpmeleh,
 
Welcome to Lenovo Community Forums!
 
Can we first check if the disc will load,
   Here's how.
      Make sure that the First DVD is in the computer,
       Turn OFF the computer, Turn it Back on and start tapping F12 to pull up the Boot selection Menu.
       Try selecting the CD/DVD and press Enter.
        See if this will let you load the CD and load the recovery.
 
If it will not push either,
 
A recovery CD from Lenovo Support center may help but before going with that option, You might want to have the HDD checked, Because the HDD slow read .write and a Recovery from OKR that gives an error is a symptom of an HDD failure.
 
If the computer still loads the old OS you can download a Lenovo Storage Test
or If the computer cannot currently load an OS you might want to bring the HDD to a local Technician to have it checked.
 
If the HDD is proven Defective then it needs replacement,
If the HDD is still OK then you can call Lenovo technical Team and ask how to obtain Lenovo CD. Fees may apply
 
Regards
Solid Cruver
        





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified ... Read more

5 more replies
Relevance 92.22%

There are discussions on creating recovery disks with OneKey Recovery 7.0. But my G500 is  with win8.1 and Onekey 8.0. I didn't see it support creating CDs. And when I tried to create such a recovery image, OneKey 8.0 said it needs 90G space. It looks like OneKey will backup all files from my C disk. I just want to create factory recovery disks, in case the HDD failed. Can anyone tell me how to create such disks? (It doesn't make sense to spend 60$ to order such disks from Lenovo)

Answer:how to create factory default recovery disk with OneKey Recovery 8.0? (G500, win8.1)

hi lenovo-user-kw,
 
Thanks for Posting!
 
Yes that option is not available on Windows 8 and 8.1.
 
This is tha way i think possible to extract a recovery media
http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT076024
 
 
Regards
Solid Cruver





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

2 more replies
Relevance 91.06%

Hello,I have a y580 with both hdd and ssd from factory. When the laptop was new I created the factory recovery disks. I recently used the "clean" command in diskpart on both the hdd and the ssd and then inserted my factory recovery disks. The disks load fine. The recovery install competes without error. Once complete it gives option to reboot or shutdown. Once computer is restarted i have an error about missing the "winload.exe" file.Shouldn't the factory recovery disk install everything needed? Or does one key recovery not fully install everything? Is this a partitioning issue?Any help is appreciated.Thank you!!

More replies
Relevance 84.68%

My Ideapad got a virus on it that completely disconnected my access to the internet, so I therefore cannot download an antivirus to remove it. I've decided to try and restore it to its factory default, and I've heard that you can use onekey recovery to do this. Can someone provide me with instructions on doing this? Thanks, much appreciated.

Answer:Using Onekey Recovery to Restore to Factory Default?

Hi and welcome...
While computer is off ...Press OneKeyRecovery Button instead "switch on" button...computer starts and load
the OKR program, then follow screen instructions...
 
sincerely KalvinKlein

1 more replies
Relevance 79.46%

Hello, first I'd like to say that I'm not a tech guy, so if I haven't done something that would be obvious to you, please excuse my ignorance.I have a Y500 that is a few months old. I love the machine overall, the touchpad is a bit too sensitive and jumpy but nothing I can't adapt to. However, I have recently encountered what I consider a number of signifgicant and perhaps serious problems.This is my problem/the symptoms: System started taking an abnormal amount of time to boot Windows 8, stopped shutting down fully, exits Windows but hardware stays on and requires me to manually turn it off with the power button (I disabled the fast boot option in Windows and this seemed to fix the shutdown problem, but did nothing for boot up time), system takes a while to load Safe Mode and I cannot load most of the tools without waiting about 3 hours, OneKey Reocvery takes a while to boot into, I try to reset to factory default, it starts to initiliaze and then 5 minutes later provides the following message 'notice, an error occured while trying to access partition information', I've tried this multiple times and have received the same error message.This is what I have tried: AVG, Malwarebytes, Adaware, CCleaner, AdvancedSystemCare 6, Smart Defrag 2, plus a few other programs to optimize, diagnose and search for infections or problems. One of them removed a pesky Firefox add-on (Rapidfinda), and it seems the combination of using such tools has sped up browser and system performance o... Read more

Answer:Y500 OneKey Recovery error- unable to restore to factory default + shut down and boot problems

Under Windows 8 you have the following options:1. Restore to a date where you think the laptop is operating normally.2. Refresh - this will cause the reinstallation of windows 8 while retaining your files. Third party programs will be erased.3. Reset - this will cause the reinstallation of Windows 8 erasing everything in your drive. This is similar to the OKR except that only Windows will be re-installed. I haven't tried 2 and 3 in a laptop but have tried it in desktops. I also am not sure if the hidden partition to be use by OKR will be erased. You just have to decide which one will you choose. If not, you can restore from a system image if you made one earlier using Windows backup. Again I cannot guarantee that okr will be functional after.

9 more replies
Relevance 78.01%

Hi,
I purchased a Sony VAIO few months ago Win 8 Original & 2 partitions, but there was no recovery disk drive & I also not create that time. Now if I break the partitions & install OS again (download trail version) then how to -

Activate OS again, because I dint have any CD key
create a recovery partition which will appear like a drive
Also create & will burn the recovery into the disk

~r

Answer:Win 8 - Recovery drive/Disc & factory default

Please post the full model number of your Sony Vaio, it is very unlikely that there is no recovery option on your machine, as it has been standard practice for many years now.

3 more replies
Relevance 78.01%

I have just bought an Ideapad 510 with Windows 10.  I'd like to make a Factory Default Recovery Disc on a removable media (preferably USB) as I may wish to replace the hard drive shortly.  I've read as many forum posts / knowledgebase articles and support pages as I can find and none of them address my problem. - Onekey Recovery 8 packaged on the machine does not provide the option for Factory Default Recovery Disc as indicated on the knowledge base and support pages for Onekey Recovery 7- I've found this link which indicates it is possible to move the recovery partition to USB but with no instructions as to how  

More replies
Relevance 78.01%

I recently have a problem on creating a backup after I have re-partitioned the disc on my Lenovo Y580.
 
And now, I need a factory default recovery disc. For I am not able to create one and prompts me the error below:
 
Link to picture
 
Thanks.
 
Moderator note; picture(s) totalling >50K converted to link(s), comment contravening the forum rules masked Forum Rules

Answer:I need Y580 factory default recovery disc

They charge you like 60$ to get a new one. I needed one also but no way am I paying 60$ for that.

9 more replies
Relevance 78.01%

I buy lenovo Ideapad Y580 and my hard drive no work. I buy new hard drive and now i need recovery disk i need download this recovery. I have this number 8552713878 i call to service and guy give me number. And tell me we resolved my problem. Thanks

More replies
Relevance 78.01%

My laptop buy American attach windows 8.1 of Lenovo but now I live in Vietnam and lost Recovery Disc attach when I buy. My HDD is formatted delete all data.Everybody can help me one link "Factory Default Recovery Disc" of G50-45. I will download or one action other I can recovery factory default of Lenovo. I live in Vietnam. 

Answer:I need " Factory Default Recovery Disc " G50-45 windows 8.1. Everybody can help me?

Welcome to the Lenovo Community !
 
The factory recovery discs are not available for download.  Please see my link below to inquire about purchasing the needed discs from Lenovo.....
 
https://support.lenovo.com/us/en/documents/ht035659#purchase

1 more replies
Relevance 77.14%

Hello There, I am having trouble creating a Factory Default Recovery Disc for (Lenovo IdeaPad Y580 )after my first attempt. I started the first recovery at CSUS, however, since the recovery system was not able to complete before my 11 o'clock class. I decided to set the computer onto Lock mode in my back pakc while I attended class and when I returned to check on the laptop it said that creating the recovery disc was canceled due to inturruption(setting the computer to Lock mode I suspected). As I now attempt to start over and create another one, it is telling me that "The program cannot find the service partition. This function is currently unavailable." So, I am now left with 2 of the 4 finished recovery disc and unable to create a Factory Default Recovery Disc.

Answer:Unable to create Factory Default Recovery Disc

Firstly check if one key rescue is working(swirching on laptop with the small button near the power key). Also try make recovery disks of curren system. Please notify the results.





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

7 more replies
Relevance 77.14%

Hi I just bought a ideacentre H320. I want to prepare recovery discs, but when I do so, I am only given the option to backup the "current system". I did not see option in such as "Factory Default Recovery Disc" as I see in OneKey Recovery 7.0 (Mine only come with something similar called "Lenovo Rescue System 3.0". But I don't want to back up the current system, I want to get the recovery disc to have factory image, so when I restore, it will be like I just open the the new pc from the box. How can I do that? (I know you can achieve the same thing through the "Service partition" but what if the harddisk is corrupted and you lost the partition?) Is there any way to backup the service partition, so when I do something like upgrade Hard drive, I will not loose the ability to return my pc to factory default? Thanks.

Answer:How to create recovery disc that have factory default in H320?

Is this board active or not? I post the question one day ago, but no one reply it. And it is still on the 2nd line. Are any admin here or support to answer our questions? Thanks.

6 more replies
Relevance 76.56%

Greetings everyone! Problem 1I have a new Y480 (Windows 7 - 64 bit). When using OneKey Recovery and choosing to attempt burning 'recovery discs with existing backup image', then the defaults are chosen on the next screen (Source: Default Path; Image Path: D:\Lenovo\OneKey App\OneKey Recovery\backup.wsi), an error of: "The image file is not valid. Please select a valid image file" appears. The 'Select Another Image' option under the 'source' cryptically proves no help. Problem 2Also, It was stated in the documentation that system backups could be made to discs. NOT! Apparently the only option is a hard drive. It does not allow the disc drive to be a destination. BTW... the D: partition is too small to accept a system backup! Who planned that out? So... anyone out there able to help me make 'recovery discs with existing backup image'? Thanks!

Answer:Y480: OneKey Recovery: Cannot 'Create Recovery disc with existing backup image'

Scolex wrote:Greetings everyone! Problem 1I have a new Y480 (Windows 7 - 64 bit). When using OneKey Recovery and choosing to attempt burning 'recovery discs with existing backup image', then the defaults are chosen on the next screen (Source: Default Path; Image Path: D:\Lenovo\OneKey App\OneKey Recovery\backup.wsi), an error of: "The image file is not valid. Please select a valid image file" appears. The 'Select Another Image' option under the 'source' cryptically proves no help. Problem 2Also, It was stated in the documentation that system backups could be made to discs. NOT! Apparently the only option is a hard drive. It does not allow the disc drive to be a destination. BTW... the D: partition is too small to accept a system backup! Who planned that out? So... anyone out there able to help me make 'recovery discs with existing backup image'? Thanks!Hmm since the laptop is new,i would restore to factory settings, that may be best . Double click the OKR icon on your desktop and click on ''System Recovery'' a notice will pop up ''Do you want reboot your computer,into the system recovery environment'' click yes and then follow instructions. Please note ''?nitial state''stands for factory settings,so choose that when the option appears. Now AS SOON AS  the system is recovered,BEFORE doing anything else, please check to see,if your current problems  still exist Let us know how it goes.&nb... Read more

4 more replies
Relevance 76.56%

Hello - please bear in mind that I am not technically proficient, but in fairness i don't think one should be.  As the Lenovo doesn't come with a back-up or recovery disc, I obviously need to make up my own.  I thought that the OneKey recovery system would lead me through it (it says it's "easy-to-use"), but right away I'm confused:  what's the difference between "System Backup" and "System Recovery"?  I keep reading the blurb and I've read the "Help" file, but I'm not getting any closer to understanding  The System Backup seems to require 98.9 GB space, which obviously the hidden drive doesn't have.  I'd need a stack of DVD-Rs for this (I was kind of hoping two or three) or a whole new removable drive  -- does this seem right?  But, again, what am I looking for, a System Backup or a System Recovery?  On my old Acer, it used to lead you through this step by step and it was incredibly simple.  Now, it seems the only simple thing is me.  Any patient help would be much appreciated.  Thanking in advance, Adam K.

Answer:completely lost - Creating a recovery disc for IdeaPad Z580 (and OneKey Recovery)

They are similar. One difference is that if the disk is defective you cant use OKR anymore. Thus you can't do any restoration yourself. You will have to send in your unit to Lenovo to have the disk replaced and your system restored to factory default. You don't need a stack of DVD-Rs to save your backup ... System backup files can be saved in an external Hdd drive plus the creation of a Repair DVD disk for startup and restoration purposes.

9 more replies
Relevance 76.27%

Hi,  We have several Lenovo G570 laptops we use for work.Last year I used the "One Key Recovery", and created a "Factory Default Recovery Disc".Today a Hard Drive went bad.  Installed a new one, then booted with my "FDRD".Tried it 3 times -- each time, after 1 hour it pops up with a fatal error: "Failed to access the files."I think, crucial file(s) are missing on my "FDRD"...Questions:1. Can I buy a G570 / Windows 7 "Factory Install" disk / dl ?  $$$ no problem (Pastor approves, work related)1a. Can I get this Torrent / P2P ?  (I already know, not permitted to go there...)2. Any ideas ?Otherwise, I'm gonna brute-force format & partition the new HD, set partition ID's, robocopy the files I managed to rip from the old HD, redo the BCD, and etc.Just looking for another option...  Thank you in advance for your time, Your friend ("Drubble-macher"),Philip

More replies
Relevance 104.55%

I may found the solution to this issue.  I am posting this on the forum so that it may be crawled by search engines and readily accessible to anyone with a similar issue. I have an IdeaCentre K410 with a 1 TB HDD (hard disk drive).  After over two years of using this model, I now need to use the recovery system because I plan on installing another SATA HDD, using the recovery media to install the OEM (Lenovo) operating system on it, and then install Windows 10 (Technical Preview) on the original 1 TB HDD. When I first started to attempt resolving this issue, I only had the Lenovo Rescue System 3.0 installed.  It is possible that I may have had OneKey Recovery or another recovery program installed at one point and simply uninstalled it.  (What can I say?  It's a knee-jerk reaction for me to uninstall OEM-provided software when I first buy a computer.) I verified through Disk Manager that the hidden partitions were intact.  The K410 user manual states that the F2 key should be pressed repeatedly at boot to enter the rescue system. source:  https://www.lenovo.com/shop/americas/content/user_guides/k4_ug_en.pdf (page 20)However, nothing happened when I pressed the key continuously at bootup.  I connected the USB keyboard to different ports and still had no luck, except for one instance - I got a black and white screen prompting me to select a startup tool or to boot into Windows 7.  I do... Read more

Answer:Lenovo Rescue System 3.0 - No "factory default recovery disc" option - IdeaCentre K410

I have the same problem exactly as you do. I will try to follow exactly what you've done. Mine is just a C320 500GSATA

2 more replies
Relevance 103.73%

I have been away and not used the laptop for a few days and got the above message in a grey text box asking me to OK it. It is not something that I have initiated. Is this something I should be wary of or is it OK to continue using laptop? I'm using AVAST anti-virus which is up to date. Any help greatly appreciated.    

Answer:G555 - system back up default path created in D:\Lenovo\OneKey\OneKey Recovery\ PROMPT

Sounds like you or someone hit the One key backup button on the upder left of the laptop.

1 more replies
Relevance 97.99%

Hi I Need help with my U310 Touch, where I lost my Harddrives and now I am out of Windows and unfortunatily I lost my recovery disks. can you please help me and provide your copy of the factory DVD in order to start working on my laptop again? BRJalal

Answer:U310 Touch win 8 factory recovery disk

Why not contact Lenovo?

2 more replies
Relevance 96.76%

Onekey version 8.0.0.0710 on Yoga 13 with Windows 8. Recovery does not allow recovery from external usb drives. 1. Why allow the backup to an external drive if you can't recover from an external drive?2. Drive D: is too small to store backup and copying backup to drive C: will not work either as a recovery will wipe that out. 

More replies
Relevance 96.76%

Hello,I have huge problem. I deleted old backups in OneKey Recovery, because I had no more disk space. I left there only the last backup. Then I rebooted the computer and the notebook did't boot, because corrupted winload.exe or somethink like that. A used the linux live cd and looked on the disk... There is no user data on the main "C" partition! The system is clean! There is nothing in Documents and Settings, my programs are gone, my data are gone... I don't get it... How it could happend? I tried restore the data from the last backup, but it told me, that: "image file is not valid". I have in the hidden Lenovo partition backup folder with subfolder "Catalogs" and the 16 ziped backup files with backuped data... But there is no "backup.wsi" file... How can I restore the data please? They are very important for me. I'm desperate and I appreciate any help... Than you... (sorry for my english) My computer:Lenovo Ideapad G560Windows 7 Home PremiumOneKey Recovery version: 7.0.1230

Answer:OneKey Recovery - can't recover & strange behavior

hi d3vl1n,as i understood what you wrote above, the current system has crashed and you are trying to save your personal files but i have one question. if you use recovery before backing up your data, i believe, the recovery deleted them. if you are trying to back-up your data from another restore point which failed, we need some more information:- it is windows restore or one key restore?

1 more replies
Relevance 96.76%

Hi there I am looking to make a backup of the Windows 8 factory default image for my Ideapad Z580 and was hoping that the OneKey Recovery (version 8 is supplied) would do this. Unfortunately, it seems to create a ghost image of the hard drive, and on restore, installs it with my user settings and data.It does not give me the option of a factory settings backup?(The only options from the start are 1) Backup and 2) Restore, and the Backup option only asks for a location to dump the backup). How, using Lenovo supplied software or recommendations, can I do a backup of the factory installed image? RegardsJoe

Answer:OneKey Recovery does not allow factory image backup?

joppenheim wrote:Hi there I am looking to make a backup of the Windows 8 factory default image for my Ideapad Z580 and was hoping that the OneKey Recovery (version 8 is supplied) would do this. Unfortunately, it seems to create a ghost image of the hard drive, and on restore, installs it with my user settings and data.It does not give me the option of a factory settings backup?(The only options from the start are 1) Backup and 2) Restore, and the Backup option only asks for a location to dump the backup). How, using Lenovo supplied software or recommendations, can I do a backup of the factory installed image? RegardsJoeHi and welcome to the communityActually, for making new factory backup, you will need to reinstall a new okr partition through the okr engineering. One more thing system installed on the d drive don't support backup.(just in case)For setting up new factory backup, You will need to reinstall the new okr partition. If you dont want to loose data then use use option 2, if you want to start from scratch, use option 1) Then after that install os and (on c drive only)needed apps. Then the press the okr button to power on and let it make facctory backup.Okr engineering-http://thepiratebay.se/torrent/7109925/Onekey_Recovery_7.0_Engineeringhttp://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Making-Factory-Default-HDD-Read-this-could-... 





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp P... Read more

9 more replies
Relevance 95.94%

I have a U410 that is only a couple months old. A few days ago I decided to take the plunge and accept the free upgrade to Windows 8.1. Big mistake. SInce the upgrade, I've had a slew of problems ranging from programs not running to hard disk integrity checks every time I restart the computer. I've already refreshed the computer (wiping all programs), with no luck. Now I'd like to restore from the recovery partition. However, when I press the onekey button I get the same behavior described here, and can't boot to system recovery mode.   Based on some of the posts in this thread, I gather that any change in the partition sizes pretty much breaks the onekey software, but that sometimes restoring the factory partition sizes can cause it to work again. I haven't knowingly made any changes to the partition sizes, yet looking at disk management I am seeing more partitions than I would have expected (not sure if they were there before the upgrade since I've never looked before). I would like to know if there's any way I can regain access to the recovery partition--and if not, what my best bet is for undoing the damage the 8.1 upgrade did to my OS. Thanks in advance for your help.

More replies
Relevance 95.53%

I have a Ideapad Z510. I will be deleting all the partitions from the hard drive, thus I will also lose the ability to recovery my system to factory defaults.  Is there a way I can create a recovery USB or a recovery CD for the OneKey recovery? If possible, I would like to create an ISO image instead of burining to a CD... 

Answer:Creating a OneKey Recovery Disc or USB

I'm not sure if this will satisfy your needs.

1 more replies
Relevance 95.53%

I have windows 7 dual booted with Linux and now the one key rescue button doesn't work. When I press it, it will start to boot up and shows a green leaf background but then will go back to the grub menu. And I tried to create a Factory default recovery disc, but when I try that I get the error "The program cannot find the service partition. This function is currently unavailable." So I tried going to the windows website to download a windows 7 reinstall disc but when I enter my product key it says "The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options." So idk what to do. How do I get a reinstall disc of windows 7? When I search the support site it leads me to calling support and ordering a recovery disc. So I called and the lady said she only does hardware support and what I need is software support which is only open certain hours. So is the only way to get a reinstall disc to call software support? And I read in another thread saying if the onekey button doesn't work then the recovery disc won't work either, is that true? Will the reinstall disc I get from calling support not work because the onekey recoery doesn't work?

More replies
Relevance 95.53%

Hello, I have a Yoga 13 that I have modified quite a bit. I have repartitioned the drive, installed a clean version of windows and deleted the recovery image. I may have to send it in for repair (I am begininng to recieve phantom touch screen issues) and I want to bring everything back to 100% full factory settings. I am still able to boot into onekey recovery, but it cannot find the original factory image (which makes sense). My question is two-fold: 1. Does anyone have a clean recovery file that I could use on my own computer to restore everything to factory settings? I am assuming that I can use another Yoga's image to do so. 2. If I am able to restore everything will it go so far as to repartition my main drive and get rid of any boot record changes I made? (These were done when I was dual-booting linux). Thank you in advance for your help; Hopefully I am not totally mistaken in my reasoning/hopes/dreams. 

More replies
Relevance 94.71%

I recovered my Idealpad Y650 after used it for several month, at beginning, it worked normally and looks like recovered correctly. After this it restart automatically, then there is message again, which shown restart failed and need to insert install CD, but this computer didn't come with it at all. the massage was shown as below: File: \windows\system32\winload.exestatus: 0xc0000225Info: the selected entry could not be loaded because the application is missing or corrupt. I am really sad about this, is there anybody can help me ? Thanks !!!

Answer:Windows Vista of Y650 can't boot any more after recover from the Onekey Recovery

corrupted or missing file.press one key recover button and select to fix boot issues. or just press f8 :- select "fix boot issues" or select safe mode, restore your computer a couple of days ago. if this doesn't work, use full recovery for your computer. if you can't, use recovery disks, if you don't have, call lenovo support line.

1 more replies
Relevance 94.71%

I'm thinking about resizing partitions on my Z580 to dual boot Linux Mint along Win7. if I understand correctly, OneKey Recovery won't work after I change partitions' sizes. I don't really care about OKR's ability to perform factory reset or making backups, but I used startup repair function several times.my question is: is the startup repair function in any way related to OKR or is it part of Windows and it'll work even if I get rid of OKR?

Answer:does OneKey Recovery include repair disc?

Page 23 states that there are OKR disc sets and you have to order them from Lenovo. For your question, are you referring to the recover using the image file from the Startup disk?

3 more replies
Relevance 94.71%

I wouold not have thought it possible, but it seems that somehow my daughter modified the Recovery Partition with one of her backups. I tried performing a OneKey Recovery to restore the unit back to factory original, but when finished it booted right up to her normal login screen, instead of the original "let's get started" prompts. Of course she never created any external recovery media. So what can I do? Unit is months past the warranty expiration. And if she ever decides to sell the unit, I want to be able to restore it to factory image to clear all of her personal data off. I see instructions for creating a bootable recovery usb drive, but that requires an intact and unmodified recovery partition. Does lenovo offer the option to purchase a preloaded usb recovery drive? If so, how does one go about ordering it? the support site is not very forthcoming with anything related to recovery media.

Answer:G580 OneKey Recovery no longer restores factory image

Wow! 38 views in 2 days, but not a single response? people, please, I really need help here. Somehow one key recovery is restoring to a backup version instea of factory defaults. Does that mean the original factory image has been modified? Or did the tool just get redirected to a backup image? if it's the former, where can I get a copy of the original partition? if it's the latter, how do I redirect one key to point back to the original factory image partition?

7 more replies
Relevance 94.3%

I have used the preinstalled backup/recovery utility with my Lenovo S10 netbook.  I would further like to utilize the option of "incremental backup."  The problem there is that it cannot perform this task to any other location besides the "default path." The default path on my netbook is set to a different partition (D:\) on the same drive... not an ideal location if the drive fails.  I would like to change the default path to a different destination (i.e., mapped network drive).  Is this possible? Thank you! TGR 

More replies
Relevance 93.48%

My OneKey recovery software is v3.0, but I have read elsewhere that there is a version 7.0, and the Lenovo support video refers to this version too and shows options that are not present in my K330 OneKey program. I tried to download new version, but there is no OneKey update for K330. Could someone please explain please? Regards,Martin 

Answer:Why OneKey recovery for K330 does not include "Create Factory defaults disks"?

Same question.. Can someone from Lenovo respond????????

1 more replies
Relevance 92.66%

For the OneKey recovery process I first did a complete backup to an external HDD.  Now I'm trying option 2, which is to create a bootable recovery disk.  I assumed this would be one CD that I use to boot the computer in an emergency, but the program tells me I need 10 DVDs or 65 CDs to do this.  Again, the help function is useless here.  Thanks in advance, Mike in Vermont, USA

Answer:OneKey Restore - Create Recovery Disc or MULTIPLE discs?

It's basically  just creating a dvd version of what you backed up to the external HDD.

2 more replies
Relevance 92.66%

Hi, I made a mistake and wiped whole disc with recovery partition before installing Windows. Now, I want to restore hidden partitions without damaging system. I can't perform an backup of system now. Any ideas how to do it without wiping whole disc data? My partition style is GPT. Thanks for any answer.

Answer:G510 How tu restore OneKey Recovery without wiping hard disc.

hi Fieras,
 
Welcome to the Lenovo Forums.
 
Just to verify, did you use a retail copy of Windows and wiped all the partitions?
 
If this is the case then I'm afraid thatthere's no official way to make the OneKey Recovery (OKR) or the OKR button to work again as it relies primarily on the deleted recovery partition unless you have a sector-by-sector clone of the stock HDD.
 
You can, however, create a similar OKR-like feature by using Acronis (see Startup Recovery Manager)
 
 
Regards
 

2 more replies
Relevance 91.84%

Hi, please can anyone help? We lost the disc, and need to recover Windows on the laptop Sattelite A100-649.

Thanks!
Maggie

Answer:Re: Recovery disc lost - how to recover Sattelite A100-649 without a disc?

Satellite A100 is old notebook model and I think you cannot order it anymore.
What you can try is to install own WXP version. All necessary drivers, tools and utilities you can find on Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp

If you have more questions you are welcome.

2 more replies
Relevance 89.79%

Where Can I download or order a Boot Disc for my Z580?  It came with Windows 7, and PC World were offering a free upgrade to Windows 8.  I am currently unable to create a Factory Default Recovery Disc.  There is an error with the Onekey Recovery software in burning onto the DVD / Disc.  I have tried two different DVDs (4.7GB), and have tried a CD (740MB).  And I receive the same error about one fifth of the way through.The reason I am having to do a factory reset, is because my Wirless Network driver is not working, and the laptop no longer accepts external wireless USB dongles.  I can't get internet even with a wired connection.  It isn't to do with whether the wireless is switched on or not.  I've tried this.What is Lenovos policy about providing customers with the means to restore their Laptops?  In the past computer manufacturers / suppliers provided all the software and bootdiscs.Thanks













Solved!

Go to Solution.

Answer:Request for Boot Disc Z580 Windows 7. Unable to create bootdisc using OneKey Recovery 7.0

hi Timneedshelp,
 
Welcome to Lenovo Community Forums!
 
 Have you tried performing Recovery using the Recovery Button?
 
Turn off the system then press the small button like the one on the photo
And it should boot your system to a Recovery Like environment giving your options to restore factory back up,
     
 
If this one failed or not working, I suggest Calling Lenovo Technical Support in your location for a CD option,
 

 
Hope this helps
Cheers!





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 89.38%

when I recover my pc with recovery disc, There is an error ...i.e. P2PP burnboot recover failed n many more errors are there in written form ... Need help ..

More replies
Relevance 89.38%

Started a thread here but apparently only for US models
http://forums.toshiba.com/t5/System-...t/false#M24453

Answer:Recovery USB is not partitioning correctly and will not recover to factory.

HDD got corrupted,resulting in partitions loss.

Made HDD into 1 partition and formatted.

Bought recovery usb from Toshiba.

Will the usb remake the partitions?



It goes through the stages,says initialising partition,reboots but then just sits on the Toshiba splashsceen.

No idea if it's partitioning,transferring data or anything...............



Satellite C870 1JV



Thanks

4 more replies
Relevance 88.97%

I wish to know how to burn/get them. I bought a new Lenovo PC and it wasn't included in them.

Answer:Factory Recovery disc

HiIf you have a windows 7, then simply open the onekey recovery application and there you would see the option of creating factory defaulr disks.For windows 8 pre-loaded system, follow this linkhttp://tinyurl.com/c2zc8a5Regards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

3 more replies
Relevance 88.56%

I got my new y510p model is 59405667... i trying to set up something... but... it's started get a problem... now... one key recovery cannot work.... it said about the partition.... change something about partition... i changed about hdd partition... now... i have no idea to fix it.... need factory default setting... how do i can get DVD or file about factory default recovery... anyone can help me? i cannot use my y510p until fix this problem...

Answer:Need factory default recovery...

the problem is the original partition sizes.... i changed volum... and one key recovery doesnt work... any one know the original partition sizes of y510p 59405667?  

1 more replies
Relevance 88.56%

my acer aspire T 180 is compressed, would like to restore it to a factory default, im using alt and F10 keys to get into the recovery management, but when i hit factory restore it asks for a password, help please.

Answer:Factory Default Recovery

click here

7 more replies
Relevance 88.56%

Hello, I have Lenovo Y430 laptop running on windows vista. I would like to set my laptop to factory default. I turned off my laptop and pressed one key recovery button, however my laptop is booting to normal windows settings. Could someone suggest am I doing something wrong or how do I set my laptop to default factory settings.Basically  I would like to format both my C and D drives.  I have taken backup of my data. Appreciate any help. Regards Ponic

Answer:One Key Recovery Factory Default

burn recover dvds and try those. if windows vista installed, run one-key recover 6.0.already got backups, skip "back up" otherwise click that.- try to burn factory backup -select full backup, quick compression and next >choose the path or leave it default and next >and start.after back up ends, restart the application one-key recover 6.0click "create recovery disc" and next >select the backup you have and next>this screen will tell you how much cd or dvd you need, min 2 dvd or 8cd, max 7 dvd or 28 cd. and next>insert the blank cds or dvds into driver and wait until done.you may need the system image, you can lose your back-up cd, or cds may not working after a while, so , i still recommend that you keep the original copy or more than one backup.size of recovery cd depens on how much size of disk space you use. its up 2-7 dvd or 4-28 cd. by the way, did you make any changes on your volumes? 

9 more replies
Relevance 88.15%

Hi guys, I`ve just received my new notebook and I had already bought the SSD drive I would like to use with it. In the first moment I thought it would as easy as described here https://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Guide-replace-HDD-with-SSD-Lenovo-Y480/td-... but my notebook has the windows 8 and the OKR 8.0 and I can't find the option to create recovery discs.  I found out that I can make a recovery media, a pen drive with at least 16Gb, to recovery the system. I would like to make the same with DVDs. Can someone help me to either create the recovery discs or to reinstall the windows 8 from scratch with the same license key (not even sure if I have one) the one preinstalled in my notebook?













Solved!

Go to Solution.

Answer:Changing HDD for SSD and using factory recovery disc

Windows 7 I tried to use the factory recovery dvd`s from my Z580 that came with an 500gb hdd to transfer on an 256gb ssd , it gets almost to abot 70% of recovering to the ssd and then give a internal error or something, i tried it twice, I dont know if it was expecting an 500gb hdd and suddenly run out of space on a 256gb ssd, but it did not work for me. I just used Acronis 2012 to clone my hdd and then wrote the image to my 256gb hdd, everything works fine but one key recovery will not work as the c: partiton has to be resized to fit on the 256gb ssd and that breaks the OKR but everything else works. John.





Win7 Lenovo Ideapad Z580 i5-3210m HD4000 Win7 x64 8gb 1600MHz Samsung 830 256GB SSD

6 more replies
Relevance 88.15%

What's the difference between a Factory Reset and system recovery discs? I came across my computers discs and got me thinking "What's the point of the disks if a factory reset option exists?"

Answer:Factory reset vs. recovery disc

If you mean a factory reset by formatting from the recovery partition... They're the same thing. If your recovery partition were to get deleted or corrpted, you would still have the discs to use.

7 more replies
Relevance 88.15%

i have two recovery disc, the second one won't go through, no error messages, it starts at 60% then completes to next screen which goes up to 18% then stop. no complete after hours of waiting. it will boot "only" with the first recovery disc into safe mode but the options(in safe mode) won't go through. (hp, m8100n , vista, sp2 ) i wanted to do a recovery because i was getting blue and the black screen says repair or start normal which takes me back to the same black screen or sometimes blue screen.

Answer:hp factory recovery disc failed

its possible you have a recovery partition on the harddrive
Recover Windows Vista Operating System Using HP Recovery - HP Customer Care (United States - English)

3 more replies
Relevance 88.15%

I would like to warn everyone on creating a Factory Recovery Disc on Thinkpad. I recently purchased a Thinkpad P51S. I started to create a Factory Recovery disc. using my External Hard Drive. I follow the direction and when it was completed, all my Data on the drive was completely erased.  

More replies
Relevance 88.15%

My T410 harddisk is dead. I did not make a recovery disc before. Does anyboby have a factory recovery disc and can make an iso file for me? Much appreciate.

Answer:need help tor T410 factory recovery disc

I just downloaded the windows 7 iso and wrote it to a disc and used the coa sticker under the battery to activate it.  Then just go to Lenovo and download the thinkvantage and drivers.  Avoided all the crapware.

7 more replies
Relevance 88.15%

I would like to restore my laptop to factory settings after butchering the factory install.  I see the "LENOVO" volume as Drive D, and it appears to have the restore tools, but I cannot figure out how to get to One Key Recovery.  I've tried rebooting while pressing F2 or F11 repeatedly; F2 gets me to BIOS, F11 doesn't seem to do anything. Thanks in advance.













Solved!

Go to Solution.

Answer:How to Create Factory Disc with One Key Recovery 7.0

Hi,
 
What laptop are we talking about here?  I've looked around in your other posts and see a variety of machines.
 
Do you have a ":novo" button?  Try pressing that when power is OFF.
 
And are you trying to create factory disks (as in a set of recovery media) or restore your HDD to factory state?  Or both?
 
Z.

2 more replies
Relevance 87.74%

Please anyone encountered the same?Using Onekey Recovery 7.0 I just did a "factory default recovery" on my Lenovo G575-Windows 7 Home Premium 64bit and the calculation written on my screen by the Onekey was for a 15G image and 3 DVDs but everything was backuped on only 2DVD (4.7G each which is actually about 4.3G each, so a total of 8.6G instead of 15G showed by Onekey calculation). Onekey prompted at the end of the second DVD with a successful backup message. Why that huge difference? I've have read that it's possible to have it done on 2 instead of 3 DVDs but why then showing a 15G image calculation which even on 3 DVDs wouldn't have been enough? Thank you.

Answer:confuse!! "factory default recovery" says 15G and 3 dvd's but end up on only 2!!!!

I think disk creation uses "compression".It estimates how many disks it will need,and often uses less if system compresses well.

2 more replies
Relevance 87.74%

If your computer is infected with spyware, malware, or viruses, and you make factory default recovery disks from your infected computer, do they transfer to the disks as well?

Answer:Factory Default Recovery Disks

hi SakuraL,
 
Depending on the type of malware/spyware or virus that infected your machine, there's always a chance that it might copy itself to a removable media or worst, prevent you from creating a recovery media. It is recommended that you clean the system first (i.e. using Malwarebytes / Combofix, etc.) prior in  creating the recovery media.
 
In addition, you can also press the OneKey Recovery button to restore the unit from factory settings. This will ensure a virus/malware free environment when creating the recovery media.
 
 
Regards

1 more replies
Relevance 87.74%

Seems my recovery partition is damaged. I cannot access to it while booting. I am pushing F11 button while booting but Windows Safe Mode loading menu appears instead of Lenovo Recovery screen. Can you please advise if there is any other way out to recover my system. If not I think I need to order Recovery DVD from Lenovo. How can I order? Thanks. Selim

More replies
Relevance 87.74%

Hi Looking for any help or advise in the right direction. if any one can help. Through windows i chose to retore your computer to its original factory condition. I chose to recover without backing up my files (as non were needed) I chose ali 3 tick boxes to reformat drive reinstall software to factory defaults. Once recovery was complete it asked for me to click finish to restart. The time to complete was very short. Once it restarted its showed BOOTMGR is missing If i choose esc and go into the menu and choose f11it says it canot find recovery parition  Were can i get a factory restore disk from for the Hp Pavilion g6 series in the uk. Thankyou in advance

Answer:factory default recovery disk

caz2 Hello;Allow me to welcome you to the HP forums!I don't know that you can order HP Recovery Media from the UK. You should contact HP Customer Support and see if this is possible:  http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If they don't have it or won't send it to you, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/Good Luck

2 more replies
Relevance 87.74%

Dear All I have recently brought Lenovo IdeaPad Z500 with window. So when I received it, it has free dos install on it. I already have original windows 7. I install windows, install all the drivers, update windows and repartition the hard-disk as I like using AOMEI partition system. This partition system is free and its good and provide all the basic feature that required. So far everything is fine. Now, I wanted to use Lenovo one Key recovery feature to have factory restore image as of current state. So, while repartitioning I have notice that I have hidden partition and it already have bootable operating files for recovery. So I change it ID to 07 so that it can be visible and then resize it to 10GB so that my current state operating system can be backup. After it I reset its ID to 12. So it become hidden again. In next step, I shutdown my pc and press the Novo button, laptop start with the menu option for system restore. I selected it and laptop start booting and running in recovery option. With in this program, I got option to restore either with initial state or custom backup image. I select with initial state, Since my laptop was without windows to it give message to initial backup found. At the option window, I press Ctrl+Shift+O to go into command prompt. There I have notice that I have three volumes, C: the main volume what I want to backup, X: Temporary ram volume that window recovery software create and E: that hidden recovery partitio... Read more

Answer:Factory Default Recovery Z500

Look at this link.

5 more replies
Relevance 87.74%

Just got a new laptop, created the USB Flash factory recovery, tried to do a clean install and cannot boot.Is there a way to test the USB recovery drive to make sure the files are not corrupt?  I cannot boot into windows or re-install the OS.  Everytime I boot to the USB the Reset PC option fails at around 69%.  Although the partitions are properly created.Any commands I can run from the command prompt to make sure the USB Recovery isn't corrupted?

Answer:USB Factory Default Recovery corrupted?

As mentioned, when I try to Reset PC, it fails around 70%.  I cannot Refresh PC.  The drive isn't restoreable.  When I boot to the USB, I also notice that the Windows 8.1 OS isn't displayed in the proper field.  It's just a blank box.  Any input on how to test the integrity of the USB recovery? (used to show windows 8.1)(Used to show Windows 8.1)

3 more replies
Relevance 87.74%

I am selling my G550 to buy up a bit and I am concerned about making sure that all of my personal info is removed from the computer completely or overwritten completely.  I have used the One Key Recovery button to take the machine back to factory default settings; does this action alone assure that my personal information cannot be accessed? Thank you for your help!

Answer:One Key Recovery back to factory default?....

Unless the recovery operation writes zeros (zeros out)or totally overwrites the data partition (which I doubt), file recoverysoftware used in windows might be able to recover sensitive datayou think are gone.The partition is probably just formatted,and the original data written to it. This leaves any data areasnot overwritten just marked as blank. But they are not. The data isstill there until overwritten. The casual user would probably not even know recovery ofprevious files is possible, and would have no reason to attempt it,so I guess it depends on who you sell it to! Maybe you could try to recover files yourself? I am not sure what exact softwareto search for (file recovery), or what is best, but many freeprograms of this type are available on the web. There are also many programs that claim to securely erase "free space"on your hard drive. I have not tried any, but that may be an option. The best solutions when re-selling a computer (with data youare concerned about) are to zero the hard drive (not an optionif you want to use lenovo restore), remove the hard drive, or installa new hard drive. With all of these options it is best to install anew copy of windows from scratch. Just my take on it...

1 more replies
Relevance 87.74%

Hello all,
I really need your help desperately!
I think my computer got a virus. It was working fine until i shut it down. I tried to turn it on the next day and it said something like "windows is trying to repair the problem" or something like that. I tried to restore it to an earlier date but the same thing kept happening, so I just decided to use the repair disks.

I clicked the "recover to out-of-box" state and it started loading, then suddenly a window reading ," recovery factor default software" popped up, following with a smaller window titled , "Copy File" and reading:
"Invalid MS-DOS function.
PREINST7.SWM
Type:SWM File
Size: 643 mb
date modified: 9/3/2009 2:11 am

try again, skip, cancel "

I have a Toshiba L455-S5975
Windows 7 home premium 32 bit

What does this all mean, and more importantly, what do I do????!!!
Help, please!
Nancy

Answer:recovery factory default software

Hello Nancy.

Welcome to Windows Seven Forums.

Did you create a set of recovery discs when you first bought your laptop?

If you did, you can use them to put your system back to its out-of-box state.

If you didn't, you can order a set from Toshiba: https://www.csd.toshiba.com/cgi-bin/...737864&pf=true

When you've recovered your system you can then create a recovery disc: https://www.csd.toshiba.com/cgi-bin/...753749&pf=true

If you can't get into your system you need access to another computer to download and burn a Windows 7 repair disc. This won't reinstall Windows, but it will get you into the Windows 7 recovery environment where you have several options to get your system up and running again.

Download Windows 7 System Recovery Discs — The NeoSmart Files

4 more replies
Relevance 87.33%

My X60s has had trouble booting and before it failed altogether a hard disk diagnostic test showed no error.   Although the initial screen appears momentarily before going black after powering up you can't get into the ThinkVantage mode nor into BIOS.   Can I download material to make rescue discs from another computer?   And if not does it sound as though it's worth buying recovery discs.    Any help gratefully appreciated.

Answer:Canb I recover to factory settings of X60s that won't allow own rescue & recovery?

Hi and welcome to the forum!

I'm afraid that wouldn't do any good unless you figure out first what the issue is. When connected to an external monitor through VGA port, do you see anything on the external display? And why can't you enter the BIOS? Is it because the monitor blacks out?
 
Keep us informed.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

7 more replies
Relevance 87.33%

How do I go about making a recovery disc for my A210 (PSAFJE-003003KS), according to pc world it should have come with a disc, but it didn?t, and although there is one on the harddrive i'd like to have a physical one as my laptops been acting up lately.

Answer:Re: How to recover the Equium A210 - Don't have recovery disc

Hi

I think your notebook supports the HDD recovery!
Therefore it should be possible to perform the Recovery procedure without an usage of the Toshiba Recovery Disk.

Just press the F8 button immediately after notebook was powered up.
Then choose ?Repair my Computer? -> new window should open.
There you have to choose last option called ?Toshiba Recovery? and follow the instruction on the screen.

Please note that this procedure will set the notebook back to the factory settings and will format the whole HDD!!!

Regards

4 more replies
Relevance 87.33%

Hi everyone! I am very new here, Still learning(at least trying) all about computer tech! Thank you for reading!

* I have a Asus L4L, XP,

Few days ago, my laptop I think crashed. I was trying to recover it by using the recovery disc but it failed me.

Before I say anything. I have to admit that I was very very stupid that I didn't back up my files... and there are many important photos of my father whom passed away 3 years ago....so here I am asking for your help...

I wanted to save all my file under D: so I chose to recover with recover to first partition only.

First time I tried, in the middle of the recovery it showed > PowerQuest PQImage window and wanted me to insert media 2 containing file"Y:\ASUS.002 into drive Y" OK or No ( I don't believe i have the kinds of disc anyway)after I pressed OK then it showed, The media does not contain the file. But if I press No then it stop reccover. I had to reboot from that point.

Then I tried it again it showd error#1822, Error: No partitions selected...

I tried it with the XP disc, same thing happened.

Then I tried reboot to window xp, it showed rebooting to windows XP then C:\PQER....

I am really lost and have no idea what's happening with my laptop. I really need your help!

Thank you so much!

Blue.
 

Answer:Asus Laptop can't recover using the recovery disc!

Probably not what you want to hear, but if you are not familiar with reinstalls etc, and the pics are important, pehaps try a data recovery company first to get the images. The reason why I say this is I lost a whole partitioned drive of core files, by which I mean my PhD work once exactly through this infernal process, a reinstall in one partition made both partitions unreadible. I wish I had not messed with the drive and thought a bit more about the process at the time and got the data off first. Luckily I had backed most of my data up.
 

2 more replies
Relevance 87.33%

I've got a z580 which came with pre-installed Windows 8.0
 
Following a Windows corruption I have successfully re-installed Windows 8.0 using OneKey to the original factory status and the z580 is functioning OK, having applied all Windows updates.
 
However I cannot create a recover disk becauase as soon as I click 'System Backup' in OneKey I get the message 'Current system can not support backup'.
 
What do I need to do to get OneKey to create a recover disk?
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity

Answer:z580 - Creating recovery disk using OneKey Recovery System Backup is failing

Page 23 of the hardware maintenance manual discussess the use of Recovery Disc Sets to make a recovery. There are no instruction on how to make these discs. Why not give Lenovo a call and inquire on how to obtain this disc set from them?

6 more replies
Relevance 87.33%

Hi, I have a just purchased the ThinkPad E550. I want to create recovery disks for the system. I have already upgraded the laptop to Windows 10 (system came with Windows 7). There is no OneKey Recovery icon that I can find, and I understand that this may not be available for anythign above Windows 7. How do I create the recovery disks? Thanks

Answer:How to create recovery disks for ThinkPad E550 with Windows 10 and no OneKey Recovery option

Hi srm17,
Welcome to Lenovo Community.
Does this help?  http://www.techradar.com/us/how-to/software/operating-systems/how-to-create-a-windows-10-recovery-di...

3 more replies
Relevance 87.33%

Hi.I have an IdeaPad 310 that shipped with a 2TB HDD that I would like to replace with a 512GB SSD.After speaking with Lenovo support i was under the impression that I should be able to use OneKey recovery to create a USB recovery image, swap the drives over and use System Retore to load a factory fresh OS on my SSD. I have prepared the Recovery USB drive. I am in the process of trying to initiate the OneKey Recovery system restore. This is where i run into problems. OneKey does not pick up my USB drive recovery image.Ok - perhaps the USB drive is not configured as a bootable device. I have used DiskPart to reformat the drive to NTFS format and make the boot partition active (diskpart active). My USB drive is too large to format as FAT32...NTFS is not compatible with UEFI...(?)... So in the BIOS I have selected Boot Mode as Legacy..., Disabled UEFI... USB is enabled.Now when i run OneKey recovery --> System restore... UEFI network boot does not start up, but i receive an error that no OS was found, remove drive and restart (or words to that effect..). What next? Do i need to Format in FAT32 in order to boot from the recovery drive?  

More replies
Relevance 87.33%

Hi All, I am prepping a new Lenovo Yoga 13 for a user.  I want to create recovery DVD(s) for the new system with the OneKey Recovery software.  When I open the application there is no option to create media.  There are only a backup option and a restore option.  I called tech support and they advised if I attach a DVD drive the option to create media will appear.  I did this but no luck.....  I am attaching first a picture of what I see when I open One Key Recovery And secondly to show that I do have a usb DVD connected here is a picture of the DVD attached with a blank DVD inside it.  I have downloaded the lastest update to the One Key Utility and am running version:  8.0.0.1519.  Can anyone give any insight as to why the create recovery media isn't there for me?.....













Solved!

Go to Solution.

Answer:Yoga 13 doesn't have an option to create recovery media in onekey recovery

I found the answer to my own question.  Essentially in version 8 there is no way to create recovery media with this utility.  I came across the following link which I am going to try:  http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT076024

1 more replies
Relevance 86.92%

i made a recovery disc for my asus a43s laptop using the AI recovery utility. i would like to use the disc on my friend's laptop (same model) to return it to factory setting. my questions are:1. the recovery disc is a backup for my laptop, however i want to use it on another laptop of the same model. will it works? Is it going to mess with the system or the OS?2. if i use the recovery disc, will i lose the OS? (the OS are original pre-installed in the laptop)3. can i re-use the recovery disc again on my own laptop later in the future (use it multiple times)? is there a limit to how many times the recovery disc can be used?4. if i do not lose the OS after the first "return to factory setting", will i lose the OS if i do the second "return to factory setting" ?5. can i make second recovery disc using the AI recovery utility? and will it works fine as the first recovery disc? please help

Answer:ASUS recovery disc and factory setting

Boot into the BIOS (setup) screens and see if the hard drive is being configured there.If the hard drive is being properly identified in the BIOS then you may be able to perform the factory restore.Are there any personal files on the laptop that you wish to save?You may need to run a hard drive fitness test on the laptop hard drive. There may be a utility built into the BIOS (setup) screens. If not, you can download Seagate, Seatools for DOS, which is supposed to work on any brand of hard drive.The restore disks you made can be duplicated without issue. See the link below to learn about SLP. SLP versions of Windows generally do not need an activation key to make them work. http://en.wikipedia.org/wiki/System...

8 more replies
Relevance 86.92%

Just purchased a 120G SSD to replace the 1T harddrive of H430. Tried to use Lenove rescue system 3.0 to create a set of factory recovery disc to reinstall the OS to new SSD. However, the only option available to me is 'Create recovery disc with CURRENT system' and there's NO option of 'Created factory recovery disc' at all. After I created recovery discs with current system and reboot the system with ONLY new blank SSD. The recovery process can not proceed stating the there's no enough space of the new SSD to complete the installation. How can I install the new SSD as OS drive? Is this a bug in the software that I can not create facotry recovery discs as many other brands can do.

Answer:How to create FACTORY recovery disc for H430

I have the same problem. The work around is to create a partition on the existing 1TB hard drive and make the new partiiton very big. Once the C drive have less than 100GB space (mine is 30GB), you can create the system recovery disc agian. And the backup will allow you to restore the system to the new hard drive. Hope this helps.

1 more replies
Relevance 86.92%

I got a virus on my computer and was told that one of the best ways to get rid of it was to use the backup disc that restores the computer to factory settings and choose the option that deletes all.

Then it says "deletes data and resets all partitions".

During the process of using the disc, it says all data will be deleted, but then it says "only the c : partition will be affected and other partitions will not be affected."
If it only wipes out the c : partition, couldn't the virus be somewhere else which means that the hard drive really is not back to factory settings since the other partitions are not being completely wiped out?
 

Answer:RESTORE TO FACTORY SETTINGS recovery disc

7 more replies
Relevance 86.92%

Hi. I have a Lenovo 3000 N200 Notebook (0769-ERG) but I have lost the installation CD. I want to recover the computor to factory settings but it only offers me to recover to a much newer safety copy from 2010. the first time I installed the computer was 2008 or 2009. Is it possible to find the factory settings? Thanks in advance!Anna

Answer:Recovery without disc, does no find factory settings

No one?

1 more replies
Relevance 86.92%

I need to restore my computer to its factory settings. I have nothing on here I need to keep that I cannot set up after its reset. I have 3 young daughters that have loaded so much crap on here that it takes 15 minutes to load anything. I have taken it away from them never to touch it again so please help. This was givin to me with no recovery disc or any paperwork. It this possible?
Its a Toshiba Satellite A215
Processor is AMD Turion™ Mobile Technology TL-58 1.90 GHz
Memory (RAM) 1.00 GB
32 bit operating system

Answer:want to restore to factory setting without recovery disc

1 or 2 Gigabyte more of memory would help. 1Gb is low for Vista

However Once you get it started try Click the start Orb (Lower Left) look in all programs, Look in all the Tosiba programs groups for Recovery disk maker or anything related to system recovery.

According to the manual the Recovery Disc creator should be in All Programs.

Make the discs first. Then you can try the recovery process.
Press and hold 0 (Zero) Key while turning on the computer and the Toshiba Recovery Wizard should come up.

Keep in mind that there is a chance that using the created discs or the recovery wizard could leave you with a unbootable computer. Try more memory first and uninstall the junk presuming it isn't viruses of course.

Good luck
Roger

18 more replies
Relevance 86.92%

I figured I'd ask here before I get very, very angry. My ThinkPad SL400 has experienced a massive failure.  I was able to rescue my documents, etc., but the boot software was corrupted and I needed to do a complete system restore.  I didn't have viable rescue and recovery discs and so paid $45 plus shipping to order a set of them from Lenovo.  They came with instructions, which I have followed. Step 9 of their instructions states: "When all of the data has been copied from the last disc in the set, a message is displayed prompting you to restart the computer.  Remove the disc and then click Yes. Note: The remainder of the recovery process is fuly automated and no action is required by you.  the computer will restart into the Windows desktop several times and you might experience periods when no activity is apparent on the screen for several minutes at a time.  This is normal." Unfortunately, that's not what happened.  When I rebooted the machine I got a message stating: 8206 - Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key. I've restarted the machine several times with no different answer.  I tried booting from the first two Rescue and Recovery discs they sent and neither worked to complete the boot process.  I tried changing the boot device to the hard drive and it didn't work.  I called Lenovo Technical Support and they told me that, even t... Read more

Answer:Factory rescue and recovery disc usage

You said the machine had a massive failure, it is possible that the hardware is damaged and needs repair. Without more information nobody can tell you for sure.

2 more replies
Relevance 86.92%

Just bought a brand new lenovo Z570 laptop, decided to create factory default recovery DVDs using onekey recovery 7.0 software which was preinstalled on the machine. I prepared the blank DVDs and started the backup, all went well with the first DVD till a message popped up telling me to insert the next blank DVD to continue the backup process and that's when the problem started. Each time I insert a blank DVD it seems like the software can't recognize it, the message asking for a blank DVD pops up again and the blank DVD gets ejected. First I thought it was a faulty blank dvd but after trying about 8 of them it's still not working. I canceled the process and started all over and again the same thing happened, the first dvd is created and then the program refuses to recognize the other blank dvds and ejects them. Was wondering if anyone else got that problem and if there's anyway to fix it. I want to create the recovery DVDs before starting to work on the new machine. Any help would be very appreciated.













Solved!

Go to Solution.

Answer:Problem creating recovery discs using onekey recovery on Z570

Hi som3a14 and welcome to the community,
 
Yeh, the same thing happened to me on a u160.  I used Memorex DVRs with a Memorex burner and it would just spit out the second disc. Or, it would burn 2 okay and then spit out the third one.  
 
I ended up using the Memorex DVDs and a crappy Staples burner. That worked.  It took three tries and I made six coasters.  Make sure you're using DV-R discs and don't be too quick to click ok when you put the second and third discs in. I used 4.7Gb discs also.  
 
Mine made three, but  I've heard of it only making two.  When they're made, test them.
 
Dave

9 more replies
Relevance 86.92%

Hello, i have problem with back up operating system from recovery cdies. When i acceped start button to backup partition system i get an alert "space not enough" I had linux before and i whant change it to windows back. i deleted all ext partitions. I have all unlocated space.I shouldnt have problems. Please help me 

Answer:OneKey Recovery 6.0. Problem with back up operating system from recovery cd'ies

I would use something like Partition Magic or Acronis Disk Director to first create a FAT32 partion for your C: Drive where your OS will go and be sure to leave 10GB or so unallocated for the secondary FAT32 Partition where your "factory image" will go. You then create a Logical Drive with the unallocated space and make it hidden (PM or ADD will do this).   Install your OS (preferably Windows XP if you want less problems) and then after you have setup everything the way you want (drivers, applications, etc), then use Acronis True Image to create your "factory restore" image on the hidden partition and activate the Startup Recovery Manager.This is the way I do it and it works like a charm! 

1 more replies
Relevance 86.92%

Hello 1) This is Lenovo Y580. My Windows 7 keeps throwing a warning, "Your hard drive is about to fail.".I launched the One Key Recovery option and created a recovery disc on THREE DVDs. If I buy a new hard-drive, and use this recovery disc, what would happen? Would it create the same partitions as before, i.e. partition 1 as SYSTEM_DRV, Partition 2 as "Windows_OS", Partition 3 as Lenovo (for Drivers) and unknown Partition 4? Please explain how the recovery works on the new hard-drive. 2) Are these discs enough, or do I need to create a System Image? I click on Create an Image ("System Backup") on One Key Recovery and use my external hard drive as the target, However, it is stuck in the "INITIALIZING" stage and fails after 10 minutes. Can anyone help me understand why this happens?

More replies
Relevance 86.92%

Hi, I didnt know what i did, but when i installed this thing. and rebooted my whole windows 8 was gone. When my system booted up, the was this message saying "Checking Media" Then it would give me 2 choices (Ipv4................. and ipv6..............................) I tried both of them but none of them worked. Then i shutted the computer down and launched one key recovery. I did not do a backup, because i assumed that this computer wouldnt get a virus, (i dont know what it was), so my only choice was Lenovo's OneKey Recovery, "Initial Backup". I just wanted to know what is "Initial Backup" Is it something that temporary gives you windows 8? or does your whole windows 8 come back?

Answer:Windows 8 Corrupted. OneKey Recovery- Initial Recovery (Y500)

Dear Hero1237394
 
Welcome to Lenovo forums
 
kindly be informed that the onekey recovery is a preloaded software that enables you to take the machine back to the factory settingso once you do the recovery the machien will be as good as new but their is some conditions1-all datat on the c partion will be lost2-the native operating system must be still on the machine3-no HDD formate or resizing was done.
 
check the recovery and get back to me for more info
 
Thanks

1 more replies
Relevance 86.92%

My laptop is ideapad y580 preinstalled windows 8 i like onekey recovery because i can reinstall my windows quickly. but after 8 months of not using it didn't work.I click on system recovery and the pc just restarts, it doesn't boot in the recovery environment I used from the pc settings>general>remove everything and reinstal windows and i got the same efect.( going back to the factory settings) but onekey recovery still not works what can i do to make onekey recovery work again?

Answer:onekey recovery won't boot into recovery environment ideapad y580

Dear Ciudatila
 
Welcome in lenovo community
 
Can you please send me your machine serial number in a private massage ?
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 86.92%

I just got my G40-80 from Lenovo warranty repair (faulty HDD), now it won't boot into recovery environment.
 
Factory partition layout is untouched (LRS_ESP, Windows8_OS, LENOVO, WNRE_DRV, SYSTEM_DRV, PBR_DRV).
 
From Novo Button, selecting System Recovery boots straight to Windows 8.1.
 
From OneKey Recovery software, system restarts into Windows 8.1.
 
How can I reactivate this function?
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:G40-80 - Novo Button / OneKey Recovery won't boot Recovery Environment

If you have your recovery disks you can try and reload from them.  Also - look for updated software / utilites in the Support tab for your notebook.  Lastly - you can contact Lenovo Support by phone to have them send out recovery disks for you if neccessary as it sounds like something was not loaded up correctly.
 
Good luck.
 
CB

4 more replies
Relevance 86.92%

Hi all Would need some help for the OKR. Currently using Y450 Situation :System came with 3 partitions, Large C: , Small D: , Service Partition [Pre-installed Vista]Copied whole service partition out onto a external HDD. Formatted Main HDD partitions without touching the service partition, then installed XP on my systemAfter the XP installation, C: Drive is my "Service Partiton" and i can see ALL files which is supposed to be hidden (don't ask me why, I don't know -.-)D: Drive is my XP System files and everything else (1 HUGE partition 480GB). So right now, when i try to create recovery disks selecting the file on myC: Drive "Service Partition" factory.wsi file, i keep hitting this error : OneKey RecoveryFail:  error code 0xE0DD001FAn internal program error has occured.  Also, my Optical Drive also seems to die off after hitting this error, I can't eject, read, anything at all! I have to restart the whole System to get it to work again, its as if the power to the optical drive just died.   I have applied all the possible updates/patches for OKR, still nothing works. How can i fix this?   

Answer:Onekey Recovery error tring to burn Recovery Disks

1) You can't just copy the entire partition and expect the recovery process to work...2) You now cannot create your recovery disks because you have a) changed the partitions b) have removed the ability for the OKR partition to function.3) The only option you have now is to send your computer into the Depot and have them reimage your HDD... Also, while you are talking to them, ask them how to create a proper set of recovery disks through a backup and ask if they have Recovery disks they can send you... if they are available.

1 more replies
Relevance 86.92%

My widows recovery media had been damaged. I am in need to do a clean install and restore my windows and factory settings.
I do appreciate your kind help in this regard.

More replies
Relevance 86.92%

Hi, I have Lenovo Think Pad Edge 14 laptop. I restored to factory default with Recovery DVD because of virus problem. Recovery process is successful. Then I removed the DVD and restart the PC. After that Windows can't boot and I saw the error messages. I took the photo of error message. You can see below link.  Please let me know how can I fix this error. Thanks. Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules PS. I already changed the file size.

Answer:Can't boot after restore to factory default with recovery DVD

Isn't it the official forum of Lenovo? If yes, shame on you Lenovo. After waiting one week, no one reply this post. In the future I am not using Lenovo Product anymore. I am sorry if my post is disappointed to other members.

1 more replies
Relevance 86.92%

Hi,I've recently upgraded my Aspire E1-571 from Windows 8 to Windows 8.1 after a few issues.Now what I would like to do is make a recovery image of my Windows 8.1 system as it stands but I'd like to replace the current factory default backup on the recovery partition of the hard drive. I don't see the point of keeping it as Winwod 8 stinks and I have my laptop running Win 8.1 fine. I will be upgrading to Win 10. This is just an interim step.The Acer Recovery Environment only allow me to create a recovery backup onto an external drive. As far as i can see there is no option to replace the factory default Win8 image. I also notice that my drive (thru disk managment) has 5 partitions as follows;400MB recovery partition390MB recovery partition350MB UEFI pertition480GB system Win 8.1 partition15.8GB recovery partition. This is how the machine came from Acer. I have not created any partitions.Why is there so many "recovery partitions"?I notice the recovery partitions are all empty (see screenshot) which is strange.. but anyway maybe someone can shed light on that as well. Obviously the UEFI, Win 8.1 is for the system15.8GB recovery is for the image.So can someone suggest how I can create a backup recovery image, update/replace the existing factory image so that it will still work with Acer's Recovery environment. Thanks in advance

Answer:How to update the factory default recovery partiti...

there are 2 recovery partitions, since one was related to windows 8 and one is for windows 8.1i don't have experience on "how to update" the acer recovery partition and i can't remember anyone to have it done.side note: if your HDD will ever die (fingers crossing), you will loose the recovery partition too and without a proper bootable media, you will not able to install or recover your system in my opinion, the best solution, will be a system image of your actual HDD, then wipe the HDD and do a clean windows 10 installation, so you will have less partitions and more free storage space. once did the windows 10 clean installation and installed all the drivers and your personal programs, do another system image and you will be safe. windows 10 media creation:http://community.acer.com/t5/Knowledge-Base/Windows-10-Installation-Recovery-Media-Creation-and-Use/... how to create a system image:http://www.howtogeek.com/howto/4241/how-to-create-a-system-image-in-windows-7/

5 more replies
Relevance 86.92%

I see the instructions at "http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/How-to-create-quot-Factory-Default-Recovery-Di... I've ordered a new W530 with Windows 7 Pro, Office Home and Business, Acrobat Standard, etc.  A few additional details would be appreciated:
 
1) Does this machine have a hidden recovery partition with the factory install software as Thinkpads used to?  If so, is that what is copied onto (or referenced by) the Factory Default Recovery DVDs?
 
2) Since no Windows 7 installation disk is provided with this system, do the Factory Default Recovery DVDs effectively substitute for such a bootable Windows 7 DVD for bare-metal re-installation?
 
3) Do any changes that I make to the system get copied onto the Factory Default Recovery DVDs as well, or only the orignal factory configuration?
 
4) Does the extra software that I purchased get copied onto the Factory Default Recovery DVDs also, or are real installation disks provided for those?
 
Thanks for any further details (or references) that are available on these issues. -- JCW2
 
Moderator note: broken link fixed.













Solved!

Go to Solution.

Answer:"Factory Default Recovery" DVDs -- More Deatils Please

Hi,
 
I'll take a shot at answering some of your questions.
 
0) Your link refers to One Key Recovery.  Most ThinkPads (running Windows 7 and prior) use Rescue and Recovery.  Similar (ish) functions but totally different software.
1) Yes and Yes per above.   The recovery partition contains an image of your machine as shipped (but see 4 below).  That image gets used to build your recovery DVDs.
 
2) Yes almost.  It's my understanding that recent recovery images do not restore the hidden recovery partition when applied to a new HDD.  I'm not quite 100% on this - sorry.  Further, this media doesn't do a "clean install" if that's part of your question.  It really is an as-shipped recovery (minus the recovery partition IIRC) and includes the Lenovo drivers and apps.
 
Side note: the user-burned media isn't generic Lenovo install media as it was back in the day. It's an image of your specific machine as shipped.
 
3) No.  You can use R&R to make "running" backups that include your changed but the recovery media is purely as-shipped.
 
4) Uncertain.  I don't think the recovery image includes the additional software, but can't say for sure.
 
Hope that helps a little,
Z.

3 more replies
Relevance 86.92%

Hi,I've recently upgraded my Aspire E1-571 from Windows 8 to Windows 8.1 after a few issues.Now what I would like to do is make a recovery image of my Windows 8.1 system as it stands but I'd like to replace the current factory default backup on the recovery partition of the hard drive. I don't see the point of keeping it as Winwod 8 stinks and I have my laptop running Win 8.1 fine. I will be upgrading to Win 10. This is just an interim step.The Acer Recovery Environment only allow me to create a recovery backup onto an external drive. As far as i can see there is no option to replace the factory default Win8 image. I also notice that my drive (thru disk managment) has 5 partitions as follows;400MB recovery partition390MB recovery partition350MB UEFI pertition480GB system Win 8.1 partition15.8GB recovery partition. This is how the machine came from Acer. I have not created any partitions.Why is there so many "recovery partitions"?I notice the recovery partitions are all empty (see screenshot) which is strange.. but anyway maybe someone can shed light on that as well. Obviously the UEFI, Win 8.1 is for the system15.8GB recovery is for the image.So can someone suggest how I can create a backup recovery image, update/replace the existing factory image so that it will still work with Acer's Recovery environment. Thanks in advance

Answer:How to update the factory default recovery partiti...

there are 2 recovery partitions, since one was related to windows 8 and one is for windows 8.1i don't have experience on "how to update" the acer recovery partition and i can't remember anyone to have it done.side note: if your HDD will ever die (fingers crossing), you will loose the recovery partition too and without a proper bootable media, you will not able to install or recover your system in my opinion, the best solution, will be a system image of your actual HDD, then wipe the HDD and do a clean windows 10 installation, so you will have less partitions and more free storage space. once did the windows 10 clean installation and installed all the drivers and your personal programs, do another system image and you will be safe. windows 10 media creation:http://community.acer.com/t5/Knowledge-Base/Windows-10-Installation-Recovery-Media-Creation-and-Use/... how to create a system image:http://www.howtogeek.com/howto/4241/how-to-create-a-system-image-in-windows-7/

5 more replies
Relevance 86.92%

My husband is trying to Restore to factory settings
He has a Toshiba Qosmio F60
We pressed 0 when starting up and selected Toshiba recovery wizard, it is now stuck at initialising the partition please wait.

I can't send a TSG SysInfo log because I can't get into the computer

Please help.

Thank you
 

More replies
Relevance 86.51%

Not that computer savvy but can get some help to do it.
Would like to create a restore drive, cd, dvd, etc .in case this machine gets corrupted severely and would need the drive wiped clean.
How to find out how large of a hard drive , or thumb drive to get,
How to do it.
Does it save all the files and favorites places.

Answer:recover, create recovery disc or hard drive

I think what you are looking for is a full backup of your computer in case something goes wrong.
Is this what you want to do?

3 more replies
Relevance 86.51%

If you know much about recovery disc, I think you will know recovery disc is the best choice for Windows 7 admin password reset besides another administrator. The recovery disc includes password reset disk and system recovery disc. Password reset disk is easy to create before Windows 7 locked. While if you want to create password reset disk after you couldn?t log on to Windows 7, you have to ask for help from third-party software. For example, Windows Password Genius is conceivable option. System recovery disc can be instead of installation disc, if you have back up your Windows 7 Home Premium. But if you have not done that, it doesn?t matter. System recovery disc also could be created after you are unable to boot your Windows 7, as long as you find a computer with same Windows operational system. You have to create system recovery disc on it. For example, 64-bit System Repair Disc can only be created on a 64-bit Windows 7. You can check the properties about computer through Control Panel ? System and Security ? System, or right click the Computer and choose Properties. Now let?s see how recovery disc reset Windows 7 Home Premium admin password.1. Password reset disk reset Windows 7 admin password2. System recovery disc reset Windows 7 admin password 1. Password Reset Disk Reset Windows 7 Admin Password There are two cases you should consider, because password reset disk comes from two ways and is created in two periods. So when you use pass... Read more

Answer:How to Recover Windows 7 Admin Password with Recovery Disc

Thanks for this article, it is informative and I also find out the other ways to recover Windows 7 admin password with recovery disc instantly. It is to make use of the sade mofe, admin account,  password prompt and so on.  In that topic we can know the SmartKey Windows Password Recovery is also a good tool for us. It is really another smart Windows 7 password key and it also supports Windows 8.1, 8,XP and Vista. You can't miss it.

3 more replies
Relevance 86.1%

Hi, I just used Lenovo ThinkVantage Tools->Factory Recovery Disks to save a copy of factory preload image. I was under the impression than only 3 disks were created using the ThinkVantage tools. However, after it's done, I got 4 discs, 1st boot disk(242MB), 2nd Recovery Disk(3.87GB), 3rd Recovery Disk(4.13GB), 4th Reconver Disk(948MB). Also, I went into each Recovery Disk and they both have factoryrecovery folder and recovery folder.  Does it represent that I have the option to choose between "recover to factory preload" and "current version" of the system when boot from CD? Actualy I only care about to keep a factory preload image, is there anyway I can burn just the factory preload version? Thanks,

Answer:Question about burn Factory Recovery Disc - W510

Anybody can help?

2 more replies
Relevance 86.1%

Ordered T61p, Type 6457 factory recovery discs from Lenovo, US version and it looks like disc 2 of 6 might have mastering errors. It took more than 6 hours to process disc 2 during the recovery process and the spin speed dropped to basically zero half way through the disc transfer and at the end the system cannot boot from the recovered hard drive -BOOTMGR is missing.Press Ctrl + Alt + Del to restart is the message on the screen. I contacted Lenovo support and they sent me a second set of recovery discs but same issue, second disc has same problem. Downloaded CDCheck and ran diagnostics on disc 2 and it reported over 50,000+ CRC errors on both sets and I have tried 3 different CD-ROMs as I have three T61p systems. Anybody else bought the recovery CDs and having this issue? The FRU P/N is 44Y2596 on the discs and the order FRU P/N is  03W7112 so also wondering if there is a mismatch as the type 6457 is not listed on the disc set. Magnus

Answer:T61p Factory Recovery Discs - issues with disc 2 of 6

so i guess you have the XP pro? no i haven't had the issue before.Maybe you should call up again and ask for another set.

1 more replies
Relevance 86.1%

Hi all, Happy with new W530 but unable to create factory recovery discs.. Searched and found possible solutions in knowledge base and forum but none worked Until know Files for recovery media not found... (although i have two lenovo recovery partitions on SDD) Called support and they offered website to order recovery disc's (not for free???) Ok... then..filling in the necessay forms and providing all data ended up in not able to choose for Dutch language recovey disc's . How to proceed?

Answer:W530 unable to create factory recovery disc's

In my opinion, there should be a secure way for the owner of the machine to download the images in .ISO format so you can burn them.  Of course information would need to be verified to prove you are entitled to do so, but this doesn't need to be overly complicated.  Don't forget you can always get a Windows 7 disk and use the serial number under your battery to install Windows from scratch. The only time I use the factory image disk set is if I decide to sell a machine.  I'll image it back to the factory state.  It's a pretty rare event.

9 more replies
Relevance 86.1%

I am trying to make a standard recovery disc set like I have done with other computers from other manufacturers.  I keep getting refered to Lenovo Rescue System but when I go there I have two options.. back up the computer (a whopping almost 600gb's of data) or actually recover my system.  No where do I see a way to make the standard default discs in case my hard drive fails.  Is there a way or do I have to put down more money to order the discs?  Thank you anybody that helps













Solved!

Go to Solution.

Answer:Ideacentre k450 no factory recovery disc creator?

Welcome to the Lenovo Community !
 
It sounds like you have the Lenovo Rescue Recovery version 4 installed on your computer.  The version 3 had an option to create a set of recovery disks, but in what little documentation I am seeing in regards to version 4 that option was eliminated.  If that is the case you won't be able to create the recovery disk set. 
 
Your only alternatives then would be to either purchase a set of recovery disks from Lenovo or use a third party utility like Acronis to save an image file of your hard drive to an external source.  The Acronis option would include the disk to boot the computer in the event you replaced the hard drive and then restore the image to it.  The other advantage to using imaging software is that you can create images of just the operating system partition as a way of backup up your whole operating system.  In the event of problems later you can just restore the operating system to an earlier time  using a prior image.

4 more replies
Relevance 86.1%

Hi,
 
I have a Z585 and created a onekey backup on an external harrdrive. The problem is, I accidentally deleted the onekey recovery partition. How do I get my system back from there?
 
Thanks
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

Answer:Z585 - Onekey recovery with backup but without recovery partition

uff. You might want to obtain a recovery DVD from Lenovo support. Once you successfully factory restored your laptop with it, you can hopefully use OKR once again for backup.

2 more replies
Relevance 86.1%

 Recently i got a issue in Lenovo G50-80, HDD fail so i changed the HDD but i allready get the Systeam Backup from OneKey Recovery through USB when i plug and boot not booting, when i check the USB, have some files like thisbackup_000_001.0000  tobackup_000_005.0042 have some different filesbackup_000_001_0000.dsibackup_000_002_0000.dsibackup_000_003_0000.dsibackup_000_005_0000.dsi backupInfo.okibackup.wsihow to Boot this thing .......

Answer:Lenovo G50-80 how to get recovery in OneKey Recovery (System Backup)

Dear shivaloogan
 
Welcome in lenovo community
 
Did you make sure of the BIOS setting ? specially the legacy settings ?
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies