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LENOVO IDEAPAD Z500 WIFI ISSUE

Question: LENOVO IDEAPAD Z500 WIFI ISSUE

hi to all, i've an issue with my lenovo z500 with i7 8gb ram 1 tb hard disk and windows 8.1 . Sometimes i miss my wifi connection and the only way to solve this is to reset wifi card.Moreover , very often the connection is very very slow , and I have to disconnect and reconnect my pc to the router This is really annoying and unacceptble issue for a notebook that i bought for 800 euro!! someone has another solution for this issue ???













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Answer: LENOVO IDEAPAD Z500 WIFI ISSUE

Sometimes i miss my wifi connection and the only way to solve this is to reset wifi card.Moreover , very often the connection is very very slow , and I have to disconnect and reconnect my pc to the router This is really annoying and unacceptble issue for a notebook that i bought for 800 euro!! someone has another solution for this issue ???

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Hello Guys,recently bought Lenovo IdeaPad Z500.Although I am not a big fan of Windows 8, but I install it and now I use it.Everything is Ok. I noticed only one problem and it is with WiFi.As I start to download a film from torrent it won't download at the maximum speed my connection allows. I've tried to download the same movie with my other laptop and everything is OK. The difference is in the range of 800 - 1000 Kb/sec.I do not know whether this is a manufacturing defect or just something with WiFi card and/or driver's.Please help me.  Greetings.

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Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

Answer:Lenovo IdeaPad Z500, Windows 10 Wifi driver and connection problems

Hi Nichar,Please download  the driver of the wifi and bluetooth  card from Intel.com.  Then download the windows update troubleshooter here. Use the the troubleshooter to hide any update for the wifi and bluetooth card. Hope this helps.Cheers,





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Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

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I have an ideapad z500 which I'm happy for, but it annoys me that when 'm at my college I can't properly connect to the wi-fi the school has. When I connect, I'm on for usually about half an hour, but then I get the "limited connection" yellow triangle and I have to deactivate the networkcard before I can get a normal connectionOther times I simply just can't connect, it tries but it fails. When it does, I have to reboot the computer before it succeeds, and that's no good when you are working on a project.At home i have no problems, it works nicely.Also, if there are anybody who knows how to enable the WiDi on the z500, it would be greatly appreciated. I hope there are some of you tech savvy's who can help me out.  PS: My PC is running Win 8 with the Intel Centrino n2230, Intel 3rd. gen i7 (3632qm)













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Answer:Lenovo ideaPad z500 wi-fi connectivity issue

hi Angu_b,
 
If your school uses a cisco router, check this KB article from microsoft. You may also check this limited connectivity fix
 
For the Intel Wireless Display with a Netgear Push to TV Adapter, check this article on how to make the WiDi work on Windows 8.
 
 
Hope this helps.

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i have an ideapadz500 and i'm really happy with it, but sometimes even if i'm connected to the wifi, with full strength... the web page wont open. my wifi modem is working fine. i've tried restarting the laptop .. still it didnt work.please help.

Answer:Lenovo ideaPad z500 connectivity issue

have you just tried to reset modem/router?

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Dear all,My new Z500 ideadPad have some wifi connection problem. It connect but often drop off . My OS is windows 7 64 bits. I tried to turn off IP helper services but problem still occurs. There are another two laptops and other devices which use same connection but no problem. There is no IP conflict, I already check that.I updated with latest wifi driver lenovo website. I also turn off power saving features that can turn off wifi in device manager.Plz help meThanksZither

Answer:Lenovo ideaPad z500 wi-fi connectivity issue

hi zither,
 
If you have the IntelŪ CentrinoŪ Wireless-N 2230 (wifi/bluetooth combo adapter), can you try to:
 
1. update your wireless driver below:
 
IntelŪ PROSet/Wireless Software and Drivers for Windows 8* (install this first)
IntelŪ PROSet/Wireless Bluetooth Software for Windows 8*
 
After updating the drivers, check if the wifi is now stable.
 
2. If same problem, press Winkey+R > type ncpa.cpl, On the list of connections, look for bluetooth and do a right click > disable and observe the wifi connection.
 
 
Let me know your findings,
neokenchi 

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The battery is dead. When i plug my charger in, the LED light doesn't show up and it doesn't charge. Since the battery is inside the laptop, i took it apart and removed the battery to test without but i get the same issue.Ive tested a couple of chargers but the other charger was a 19v when the laptop is 20v. Could use some help, thanks.

Answer:Lenovo Ideapad Z500 Battery Issue

Hi Joerichardsonx,
 
Welcome to Lenovo Community Forums!
 
Please check this link for a possible fix or a resolution,
 
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Ideapad-Z400-or-Z500-battery-will-not-charge-pl...
 
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Conservation-Mode-in-Lenovo-Energy-Manager-plug...
 
 
 
Hope this helps
Cheers!
 
 
 





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I have incredimail on my z500 laptop.  I have downloaded 8.1 and since I struggle to receive my E mail via incredimail the stay in my windows mail.  It is constantly showing operation incomplete and will not let them through.  Could any of you genius out there help me please with what to do.Thankyou   It had been okay but now works very rarely.

Answer:Lenovo ideaPad z500 wi-fi connectivity issue

I assume you're using wifi? Which wireless adapter do you have?

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I'm so mad, because I really like this function on my notebook but I can't find a solution. The panel works, the problem is that if I click on it, the sound of music or film doesn't change. 
 
Please help meeeeeeee 
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity & normalized font size.
 
 

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we have four laptops . we are trying to connect one wifi network but these 4 laptops are not connecting after restart  the router(i.e router1) it will connect. we have one more router  inthis case no need to reboot router(router 2) it can connect automatically. But other brand laptops connect automatically to router 1.can you please help on this.    Thankskiran

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Hello. There is something wrong with my WiFi, everytime I try to use my internet connection to ie. load YouTube movie or any page it takes ages to do so. I have to HLSW installed, it has function to show latency on your connection, whenever I don't do anything it stays around 15-20ms, but strange thing happens if I try to do anything at all that requires internet connection, even loading simple page takes it up to 1500-2000ms. Oh, and there are more CPUs in home network and they are working fine, so it's not internet provider issue. I wasn't like that from beginning, it started couple of days ago, tried reinstalling drivers couple times, tried looking for solution here, couldn't find any, do any of you have any idea what should I do to fix it?

Answer:Lenovo IdeaPad Z580 - WiFi issue

do you have a good signal strength ?





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Hey there lads!I just got my Ideapad Y400 2 hours ago. Installed win7 on it, but unfortunately I cant see any wifi. On this pc I can see it, I can even connect to it. But on my Lenovo I cant see any. Tried to install driver from the CD but I cant install the WIFI driver. Can you help me please?

Answer:Lenovo Ideapad Y400 wifi issue

Hi! Make sure you install the Power Management software as well, it has all the hotkeys, here's the link for your PC: http://download.lenovo.com/consumer/mobiles/cagt32ww.exe in addition, install the Wireless driver from here (depening on your card):Intel: http://download.lenovo.com/consumer/mobiles/iwlan140w7.exeBroadcom or Atheros: http://download.lenovo.com/consumer/mobiles/wlanlc140w7.exe

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My wifi connection weak and cannot connect even the modem is around the laptop(only 1 bar sometime don't have any bar), but my phone is full bar of wifi connection. Any solution for this? 

Answer:Lenovo IdeaPad S410P wifi connection issue

Hi Marcus_Chuah,
 
Welcome to Lenovo Community Forums!
 
Has this wifi Worked before?
 
Also
Can you check this art of the WLAN card

 
 
This is the WLAN antennae.
 
Make sure it is firmly attached also follow the color patern on the photo.
 
The instructions on how to get access to this part will be found here
https://download.lenovo.com/consumer/mobiles_pub/ideapad_s410ps410ptouchs510ps510ptouch_hmm.pdf
 
 
Let me know your findings
Hope this helps
Cheers!
 
 
 





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Hey guys, I'd just like to address an issue with my Lenovo Ideapad U350. I had it since Nov 2009, and one major problem I have with it is connecting to WiFi.  The laptop can connect to WiFi only if the WiFi source is super close (like 1 to 12 inches away only). Even if its half a meter away from the WiFI source, it has problems connecting to it. Any solution/s to this?  P.S. I have another laptop and other WiFi-enabled devices which can connect to the WiFi source even at long distances. (Like 10 meters and farther, or even across rooms)...Why do these devices connect to the WiFi seamlessly (even at such long distances) while my Lenovo Ideapad U350 has problems connecting to WiFi even at (somewhat) short distances?  HELP! Please...

Answer:Lenovo Ideapad U350 WiFi Connection Issue

I'm having the same issue thinking about taking it to a repair shop bc everything I tried hasn't worked open to any suggestions

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I have decided to upgrade my laptop's Wi-Fi modem to the newer one. So, I have checked the hardware maintenance manual for my laptop for the needed equipment and found out that the best option would be "WLAN card, 802.11a/g/n && 802.16e, Intel 6250NX MOW M PCIE NB HMC" (FRU number: 20002321). So, I have purchased this WLAN card and after the hardware installation BIOS started to display "104-unsupported network device detected" error. Even though I have upgraded BIOS to the latest available version. It would be great to have some explanation about the hardware compatibility. Otherwise it seems that I have just wasted my money on incompatible hardware.













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Answer:Lenovo IdeaPad Z570 WiFi card upgrade issue

codename wrote:I have decided to upgrade my laptop's Wi-Fi modem to the newer one. So, I have checked the hardware maintenance manual for my laptop for the needed equipment and found out that the best option would be "WLAN card, 802.11a/g/n && 802.16e, Intel 6250NX MOW M PCIE NB HMC" (FRU number: 20002321). So, I have purchased this WLAN card and after the hardware installation BIOS started to display "104-unsupported network device detected" error. Even though I have upgraded BIOS to the latest available version. It would be great to have some explanation about the hardware compatibility. Otherwise it seems that I have just wasted my money on incompatible hardware.I'm afraid you have a wifi card that is not authorized that is why you have the message. Examine the card if it has the fru number indicated in the manual. 

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Hi everyone in my firt message.I read a lot about some unsolved Wifi problems in the U an G series, but not so much in the Z series.And i was wondering if this Z series have already solved this Wifi problem, or if itīs because this models are more recent.I was going to buy this laptop, but all this problems, make me think it a little bit more.Thank you for your help.

Answer:Is there any known problem with the WIFI in the Ideapad Z500 ?

Hi
 
Welcome To Lenovo Community
 
 Please find various reviews which should help in taking a decision
 
http://reviews.lenovo.com/8923-en_us/D154D5AC6B50D842DA0C71463DC39B2A_12F0696583E04D86B9B79B0FEC01C0...
 
http://www.youtube.com/watch?v=hB-n-0haKmU
 
http://www.theverge.com/products/ideapad-z500/6058
 
http://www.engadget.com/2013/01/06/lenovo-u310-u410-touch-z400-z500-touch/
 
 
 
 
Hope This Helps
Cheers!!!
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------

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I bought Lenovo Z500 1.3 year back. It started giving problems after the warranty got expired. First of all the Graphic card got crashed and now have issues with Keypad. This is very dissapointing .  

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Brightness problem with Z500. I have run all Lenovo system checks, updated Intel and Gforce drivers, appears to be all ok. But the screen on the laptop has gone dim.Isouspect that this could be a power saving issue, any ideas please?










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Answer:Lenovo Z500 ideapad

Brightness problem solved, due to information below.

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Hi AllThis is my 1st post so please bare with me (excuse grammar using a non english keyboard)I upraded from WIN 8 to 8.1 and then WIN 10. A windows update caused brightness problem on my laptop that I cannot correct. I have tried to contact Lenovo direct but I cant get past the laptop seriel nbr input which I take straight from the back of the laptop but it is not recognized I need a new copy of WIN 8 and wanted to know if Lenovo would provide that I have pulled my product key from the computer and I just need WIN 8.Any info geatly appreciatedJohn

Answer:Lenovo Z500 ideapad

Product key is stored in BIOS, so there is no need to use any app to read it.Download a tool to create bootable media from Microsoft website and install Windows 8.1 using it:https://www.microsoft.com/en-us/software-download/windows8 Moreover at first, you may try to restore your Windows 10 to factory state (do a backup of all important data first). Go to Settings -> Recovery -> Reset this PC and select Remove everything. 

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Ideapad Z500 won't turn on, tried removing battery and plug directly using AC adapter but still won't work.

Answer:My lenovo Ideapad Z500 won't on.

Please help.

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please, ihave lenovo ideapad z500 and have aproblem with  win 7 in starting up it is very slow 

Answer:Lenovo ideaPad z500

Mahmoudarafat wrote:please, ihave lenovo ideapad z500 and have aproblem with  win 7 in starting up it is very slow Try the tweaks given in this link.

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So I learned that Lenovo does not let you do sh*#& with the notebook you buy from them. my problem is as follows: my z500 came with a broadcom wifi card. this is no good, because it is not compatible with intels wireless display. solution would be installing a intel centrino card, the n2230 in particular, for which lenovo even offers drivers on the z500 support page. i bought one of these adapters on ebay, installed it and then my laptop produced an error: this card is invalid, remove it, otherwise the laptop will not boot. bios checks the wifi adapter against a whitelist. if the adapter is not on the list, the machine does not boot. what makes it really bad is that you cant buy a regular intel centrino n2230. you have to get one branded from lenovo.  can anyone tell me where i can get a lenovo branded n2230 wifi adapter? calling lenovo didn't help. they just said: can only sell you what was installed in your laptop when you bought it.  has anyone sucessfully removed or augmented the z500s bios whitelist? has anyone sucessfully rebranded an intel wifi card, so bios recognizes it as one on the whitelist?  any help is greatly appreciated. 

Answer:IDEAPAD Z500 WIFI ADAPTER BIOS WHITELIST

Hi everyone!I have installed Mac OS on my Lenovo Z500, and the original Intel Wifi Card is not supported by Mac.So, i have changed my card to Broadcom BCM94322HM8L and when i boot my notebook i seen the card is unsuported by my bios...And there is my request to You, can someone remove the white list from lenovo z500 BIOS, and upload the flashable bios here? // Sorry for my bad english... ;/ 

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Hi, hope someone out there can help me  Over the last few weeks, I've had strange wifi connectivity issues on my laptop (which was bought in January of this year);Sometimes it connects fine, although instead of being full bars of reception like it used to be, it may be only 1 or 2 or 3 bars.Sometimes it connects but there is only 'limited connectivity', which basically means I can't use the wifi internet at all.Other times, it will say there are no wifi networks available at all (even though where I live there are usually 10 other wifi networks in the vicinity)- the only solution to this is to restart the laptop and then the available networks reappear again (although I still might have only limited connectivity even then). Quite often, the wifi will be working ok, and then spontaneously it will switch to limited connectivity so I have to plug in my ethernet cable into my laptop to continue browsing online. Otherwise, if the laptop is on and the wifi is on limited connectivity and I haven't inserted the ethernet cable, it will spontaneously switch back to working again. I know it's not an issue with my router because I never have any problems connecting my phone to the wifi. I have a feeling this may be related to the latest windows 8.1 updates seeing as I usually update my laptop as soon as an update comes out (last time I did it was a few weeks ago) and this is a new problem. Previously I had no issues with wifi connectivity. I tried installing... Read more

Answer:Ideapad Z500 sudden wifi problems windows 8.1

 I don't know how to help you I am afraid. And I don't think you'll get much or any help from Lenovo. It seems so many people have a problems with wifi connection, but no one at Lenovo cares to fix the problem. What is the point of having a laptop, if it can't connect to wifi without the LAN cable? Might as well have the benefits of a desktop. It seems windows 7 or 8 still there are issues. Looks like this is going to be the first and last Lenovo i will ever purchase!!

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Hi,I own a Lenovo Ideapad Z500 laptop, which is out of warranty...And, its mothrboard is damaged adn not working...I've tried to get assistance from lenovo service center located in HYDERABAD, they are not helping me..I asked them to place an order for motherbard for this specific model.No reply from them... tried 2 more times but, there is no response from them..
These are my device details ..
 
Lenovo Ideapad Z500 (59-380463) 
Processor: 3rd gen Intel core i5 - 3230M (2.6 GHz)RAM: 6GB DDR3GPU: Nvidia GeForce GT 740M - 2GBHDD: 1 TBDisplay: 15.6" screen (1366 x 768)DVD RW DriveOS: Windows 8 64-bit
Serial No: ************
 
Can anyone help me to get the motherboard model number ?If u can point me to the link to buy the product(Motherboard), that would be really helpful....
Thank you..
 
 
Mod's Edit: Serial number removed for owner's protection













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Answer:Need Lenovo Ideapad Z500 Motherboard

Try Ebay.

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Good evening, I have a problem with my screen.He's dark, but I carry f11 and f12 brightness does not increase or lowers.I do not know what goescan you help me?use windows 8













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Answer:lenovo ideapad z500 W8 screen

I usually access the battery option either in the taskbar or control panel. At the bottom there is a slider to adjust the screen brightness. Give it a try.

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HI! I have just purchased an Ideapad Z500 3rd Gen i5 laptop around 10 days back and am seriously fed up with the performance. From the very first day, the machine is working slow, the USB ports are giving me problems right since day 1. On top of it, yesterday, when I tried to eject a pen drive, there is a small part which has come out of the laptop alongwith the Pen Drive. I am sure, it has something to do with the USB port. Furthermore, today the keyboard panel has started to pop up slightly. Also, the machine works pretty slow, as compared to the excellent configuration which I had chosen. Someone please help! I need to get this laptop replaced immediately. I wonder if it was my mistake to choose lenovo over other brands. Please please help. The Serial No. of the machine is xxxxxxxxxxx and the model no. is 20202. Expecting a quick response from the Customer care team. Regards, Sunil Rijhwani Cell:xxxxxxxxxxxxxx
 
Moderator Note; s/n & personal information edited for member's own protection

Answer:Lenovo Ideapad Z500-Serious issues

I bought mine (z500) last month (10 Nov 2013) at lowyatt plaza, kuala lumpur but when i checked at the website, it's warranty has already started 2 month before i bought it. The gaming performance is very good i cant deny it but the main issues now are :
 
 - The keyboard slightly bend up !!
 - Some of the keys easily pop out
 - Hardisk performance is too slow that i cant run more than 1 apps
 - CapsLock LED indicator reversed (it lights when in lowercase mode but lights off when in uppercase mode)
 
Visual as follow :
 
Link to picture
 
Link to picture
 
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

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Dear Lenovo community, I would like to change the HDD of my Lenovo z500 with a SSD. Moreover, since I have problem with the OS (win 8.1) I intend to format the PC and reinstall it. My question is: after the substitution of the HDD and the install of the new OS will I still be able to use the hotkeys (pc brightness, volume etc.) of my keyboard or have I to install some additional software or set them in the BIOS? Moreover, have I to install lenovo energy management (to control the battery) and the intel hd graphics drivers? thanks for the attention

Answer:lenovo ideapad z500 hotkey

 
Hi mardix1982 , 
 
 
Welcome to the Community Forums. 
 
Would you still be able to boot to Windows on the original image ?
You may create a recovery image first that can be useful on the SSD change or even clone it after a factory restore (One Key recovery page 23) using the SSD software or other tools. 
 
Since there be no changes on the BIOS , hotkey features under configuration setting should stay enabled. 
All other drivers and power management tool such as Lenovo Energy Manager are available from the support site.  
 
You may also order purchasable Windows installer with drivers by calling technical support . 
 
Italian  1-997-51926 (Costo della chiamata: 11,88 centesimi di ? al minuto + IVA)
9:00 - 18:00 Monday - Friday
 
Related articles and discussion: 
Hotkey Features Integration for Windows 10 (32-bit, 64-bit), 8.1 (64-bit), 8 (64-bit), 7 (32-bit, 64...
Windows 8.1 on Z510 Fn+ Function keys doesnt work and I dont see any Lenovo to make them work again
Ideapad z500 brightness can't increase
 
Update us how it goes.
 
 
Regards
 

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Hello Bit of a noob question here but I got this laptop a while ago when i didnt really know anythign about computers. since then, I have learend a bit (still no expert).  however every search of this model I search for even on this website claims this system should have a Nvidia GPU, Mine doesnt, or doesnt seem to have any trace of one, I only hadve HD4000  All I want to know is, am i doing soemthing wrong, or do I simple not have the GPU?  Model name 20221

Answer:Lenovo ideapad Z500 Touch

bigrumba wrote:Hello Bit of a noob question here but I got this laptop a while ago when i didnt really know anythign about computers. since then, I have learend a bit (still no expert).  however every search of this model I search for even on this website claims this system should have a Nvidia GPU, Mine doesnt, or doesnt seem to have any trace of one, I only hadve HD4000  All I want to know is, am i doing soemthing wrong, or do I simple not have the GPU?  Model name 20221Go to bios and examine the settings for the Graphics. Select optimus or similar statement. See picture. 

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I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.













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Answer:Booting from CD/DVD on Lenovo IdeaPad Z500

almoullim wrote:I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.Go to bios and set Boot Mode = Legacy support. Then Save and Exit. See picture below.

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i just want to ask if how much the price of z500 i7 today? 

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Hi, I was recently playing a game on my laptop (a Lenovo Ideapad z500) when the laptop began freezing and came up with a error message saying something a long this lines of shutting down to prevent data loss. Since then it's been trying to diagnose and repair with no success, I have attempted to use any of the F8 options but the laptop just restarts with no visible difference. I have also tried a system recovery attempted an intital as I did not have on saved and that didn't work either. Does anyone have any experience with this issue and/or can advise? Thanks in advance.

Answer:Lenovo Ideapad z500 - Won't boot

Hi Aidso,
                           
Welcome to Lenovo forums.
 
As per the query we understood that you are facing issue with the system not booting in your Lenovo Z500 laptop.
 
Try to boot the system to safe mode and select system restore to the latest date and check for the issue.
 
If still the issue persist, then in safe mode uninstall the display driver in device manager and restart the machine and check for the issue.
 
Check if the system is overheating while playing games or while using any applications.
 
Hope this helps. Do post back if issue persists!
 
Best regards,
 
Ashwin.S





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hello friend i have a laptop lenovo ideapad z500 series,I installed an internal hd traditional very slow and I would like to replace with a Samsung SSD 850 Series 500GB evo fromI have some questions for you1) the first thing you think and 'compatible in size?a friend of mine told me that there looks SSD 2.5-inch low-and high-profile and your SSD and may be inconsistent when it is high profile.I would never ever let me take apart and then I prove incompatible.2) it is compatible as I hope with all my strength I am 'knock on wooddo you think you will void your warranty if you do disassemble ??3) I live in Milan and I was planning to take it to a shop of Chinese in Chinatown the operation of simple replacement should cost between 10 and 20 euro although talking to their engineers have told me that they do not know ....there will 'be trusted ??I wanted to do it but then when I saw the video on youtube I said let fe 'and a casinoaside from the joke I was thinking well to take him to a service center lenovo maybe take a little, and I make them work.experiences that you have ??know someone in Milan or Milan hinterland able to do this' cause has already done on your laptop ??4) Now we talk about the migration of data and the operating system keep in mind that initially when I bought was on windows 8 then I upgraded to Windows 8.1, and more free time I would definitely installarci Windows 10 as an upgrade from the 8.1 even though the maximum It would be to installarci Windows 10 ... Read more

Answer:chang ssd in my lenovo ideapad z500 help my please thanks a lot

sorry about my bad english

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I've recently started experiencing issues with my Ideapad Z500. The warranty has expried, and so i cannot send it off to get repaired. I've replaced the laptop charger, with multiple different ones, all working, and yet it will still not charge. It will not turn on when plugged into the mains. I've attempted to remove the battery, and power through the mains, and yet it will still not power on. I've replaced the internal power jack (one which connects to the motherboard), and yet it will still not charge. There is no visible signs on the motherboard as to scorch marks where it could of shorted out.  From my point of view, everything is as it should be, but the laptop will just not power on at all. Any ideas on what can be done to get this working again?













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Answer:Lenovo Ideapad Z500 won't start

Welcome to the Lenovo Community !
 
Sorry to hear about the charging problem.  From what you have described and tried about the only thing left is to replace the motherboard.  The motherboard may have damage that isn't visible and without the proper testing equipment it would be difficult to locate.

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I have a problem with my ideaPad Lenovo Z500 .I tried to connect it to my tv (LG smart tv) by an HDMI cable, but , it didn't work so I tried to connect it again to another TV(Samsung smart tv)  but it didn't work.I have the latest version of Windows(Windows 8.1).I also pressed Win+p to extend my screen to the connected TV but nothing happened , my tv says "no signal".When I connect the HDMI cable to my computer it become black for few seconds and then it returns to work normally .Please i need help . Thanks. 

Answer:NEED HELP LENOVO Z500 ideaPad HDMI TV

unfortunately hdmi of ideapad z500 support until 1080p res. Nvidia 740m support uhd but hdmi is the intel graphic card... sorry for bad english

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Hello, i want to ask if this temperature is OK for this Notebook when i'm playing game TERA on full graphics and should i low the graphics if this is too high temperature ? I am just afraid to not burn this machine in few days if keep it so hot. 

Answer:Lenovo ideaPad z500 temperature

Dear LightningBG
 
Welcome in lenovo community
 
We can confirm that there is not issue related to the temperature from this screen shot . 
 
Thanks
Alaa





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I recently had a problem with my Lenovo Ideapad Z500. I've only had it for around a month, and it's been working fine. But today I turned it on and It restarted my laptop as Windows experienced an error, now everytime i try to boot my laptop up, it takes a while to boot and in the end doesn't boot, and goes to scanning and repairing (C: and get's stuck on 2 % after like two hours. This is ridiculous, I paid over Ģ500 for my laptop, and it's doing this already? Can't believe it! Why do I do? 

Answer:Cannot boot my Lenovo Ideapad z500

Power down your laptop then press the NOVO button. Select System Recovery to return the system to factory default. After restoration remove McAfee and enable Windows Defender thereafter.

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Hi,I'm italian, sorry for my bad english.My Lenovo IdeaPad z500 has a problem. I have a router with 150mbps wifi n but my Lenovo is only able to connect at 65mbps (sometimes, for few seconds, at 72mbps). I'm so close to the router and there is nothing between me and it. I have full signal and there aren't other wifi that use my channel. I use WPA2 AES as criptation method. The problem is on my laptop because my father's laptop, an old Acer, is connected at 130mbps.I have no idea what to do, please help me.Thanks so much for future answer!

Answer:Wi-Fi N 65mbps only on Lenovo IdeaPad z500

hello there,as we've already discussed similar issues earlier, i suggest you to check the thread below first. if it doesn't work, you could just search the forum as " wireless n" and you will see few more threads that could help you to solve the problem.http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Y560-Wireless-n-mode-not-connecting/ta-p/...hope this helps.

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I have tried installing Win 8 Pro x32 either within Windows 8 SL x64 and through Boot-up using the media of WIn 8 Pro x32. Keeps getting error Invalid Key.  Please help.

Answer:Lenovo Ideapad Z500 OS Downgrade From Win 8 SL x64 To Win 8 Pro x32

hi bada,
 
Welcome to the Forums.
 
If you're getting an error "The product key entered does not match any of the Windows images available for installation. Enter a different product key." , check this article from microsoft to fix the issue:
 
Windows 8 or Windows Server 2012 installation may fail with error message: The product key entered d...
 
 
Best regards,
neokenchi

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Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

Answer:Lenovo Ideapad Z500 Touch - very slow and about Wi...

rushyendar wrote:Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.   What operating system is it currently using? How long have you had the laptop? Do you have an antivirus software installed? Is it HDD or SSD?

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Hello,

Since installing the Windows 10 upgrade, my lenvono ideapad z500,the system does not recognize the up or down depending on the brightness of the screenalways remains fixed at 100% of maximum screen brightness, then perform uninstalling the software display driver which is intel hd 4000 graphics adapter changing it by microsoft basic screen and if this basic controller allows adjustment of the maximum intensity between 100 % and 0 % minimum adjustment screen brightness. But if I go back and update the driver for the Intel HD Graphics 4000, returns and function brightness adjustment is disabled, to stay set to the maximum brightness setting the screen.
Being all for now, I await a reply.Yours sincerely.Paola

Answer:Brightness display lenovo Ideapad Z500

<p>Currently there is no driver for z500 for win 10.for now you can install windows 8.1 driver.that helped me for now.and now everything works fine</p>

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Hello all, I have a Lenovo Ideapad Z500 taking long time to boot (almost 30 min) The computer is stuck with black screen during 30 min, before the lenovo logo appears and then it boots fine. Before logo, just a black screen and power looks good. The problem, the fans don't work and the computer gets very warm. Sometimes, because the high-temperatures, it automatically switches down, because temperatures, before seeing the lenovo logo. With lenovo diagnosis software I have checked all the hardware, and the tools says all hardware is ok. My os is Windows 10. Could you please, somebody help me to solve this problem? I'm afraid the heat of the start could harm my computer. Why this boot is taking so long before logo? Thank you in advance, ip

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Hi,my problem is, my Lenovo is infected by Trojan, so I wanted to reinstall it with original Windows 7 disc.Next problem is that my dvd mechanic cannot read or load the install disc.I tried also usb boot but the same result, shows blach screen and nothing.. So I tried system recovery. It shows this: Boomgr missinghttp://shockwave3.rajce.idnes.cz/Bios#20150804_125037.jpg and Bios setup is strange: http://shockwave3.rajce.idnes.cz/Bios#20150804_120852.jpg and now http://shockwave3.rajce.idnes.cz/Bios#20150804_122140.jpg so I have no idea what to do next?? Will anybody help me please. Thx 













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Answer:Bios Problem, Lenovo Ideapad Z500

Problem was in wrong usb flash disc. Solved

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I have a lenovo ideapad Z500 which has 3rd gen core i7-3632QM and 8GD DDR3 RAM. I just installed black ops game, i could notice that there was huge lagging on the screen and things were very slow. My laptop was running with AC adapter. In the task manager, the speed shown is just 1.17GHz.What is actually causing lag? The laptop came with Nvidia GT740M 2GB DDR3 graphics card. I ran the game with high performance graphic processor (GT740M), but still the game lags. Is there anything i must check out with the turbo boost? The processor has a speed of 2.2GHz and can turbo boost upto 3.2GHz. Please help me out. Thanks in advance!!

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Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

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I recently tried to turn on my z500 after dropping it on the charging port whilst it was charging. However, after trying to turn it on it wouldnt start. I have tried the hard reset of pressing the button every 1 second 10 times and then holding the power button for 30 seconds.I have also replaced the charging cable inside the laptop and also used a spare charger.  Disconnecting the battery does not resolve the issue eitherWhen plugging in the charger, the battery light does not light up as well.Is there any solution to this? Thanks!

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My ideapad will not update and now has approx. 164 to do. it looks like it is installing but then on the restart it reverts back to previous settings.

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Hi.I have a laptop with windows 8.1. The problem is out of my 3 USB ports (2 USB2.0 and 1 USB 3.0) USB 3.0 does not work at all.When i try to plugin any device like a Pendrive it dosent read, if I insert a cooler it gives no power. I think it may be a hardware problem but in the device managerthere is 1 USB Root HUB(xHCI) which i think is for my 3.0, however some tabs seems to be missing like Power, Advanced.

Answer:USB 3.0 Ports not working in lenovo ideapad z500.

I had this exact same problem, an external drive only worked in right side usb 2.0 port at stupid slow speeds on my z510 i7.  I tried deleting all the choices in system devices and letting it reinstall, but that did not change anything. Lenovo gave me the worst customer service and their computers suck, this is the first time I bought one of them and will be the last.

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Hi to everyone, i want a simple information. Are SDXC cards compatible with the multi card reader installed on this laptop? (I have to buy that kind of SD card and i want to be sure that won't be any problem)Thanks to all.

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Hello.I have a problem with the keyboard of Lenovo IdeaPad Z500.In all the videos and forums of this laptop i have seen that it has a backlit keyboard and it should turn on with Fn+Space command, but my laptop doesn.t do that. I have tried this on Windows 7 and Windows 8 but anything happened.Why?My laptop has something damaged or not all the models of Z500 has this backlit keyboard?Lenovo IdeaPad Z500: Intel i5 3230m 2.6 ghz, ram 8gb, hdd 1 TB, nvidia geforce 645m 2 gb, Model Name:20202.Sorry with the grammatical issue.

Answer:Lenovo IdeaPad Z500 backlit keyboard

hi Cosmin90,
 
    I checked you computer's reference manual
The Backlit Keyboard is an Optional / Customized to Order feature.
 Spoiler (Highlight to read)
 
 
You can also send me your Serial number through the Private message and i can check your computer's components.
 
"Normally when you press the power button on your computer. it will do a light check on the keyboard maybe flash the light for few seconds and then turn off and wait for windows"
 
Hope this helps,
Cheers





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I AM FACING PROBLEM WHEN EVER I PLG IN HEADSET CONTINIOUSLY I RECEIVED MESSAGE 'YOU HAVE JUST PLUG IN AUDIO DEVICE IN PORT', EVEN WHEN I REMOVED HEADSET FROM PORT SAME MESSAGE APPEARS IN AUDIO MANGER

Answer:LENOVO IDEAPAD Z500 AUDIO DEVICE

Hi maq9882114,What's the OS that's ur using on your machine? Is it Win7,Win8 or Win8.1?Judging from your post it kinda look as if the components inside is not responding to the exit of the headphones. But that's just my guess. Have you actually tried reinstalling and installing audio drivers?

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I recently installed the latest updates from "Windows Update" and much to my surprise, after trying to restart my laptop, it wouldn't do so. I tried accesing to "One Key Recovery" by pressing the novo button on the left side but it does not work. After pressing either the power or the novo button, the screen just goes black. Doesn't load either the lenovo start screen nor the windows boot one. Has anybody ever had a similar problem or knows haw to fix it? Thanks in advance.

Answer:Boot problem in Lenovo ideapad z500

Josh751 wrote:I recently installed the latest updates from "Windows Update" and much to my surprise, after trying to restart my laptop, it wouldn't do so. I tried accesing to "One Key Recovery" by pressing the novo button on the left side but it does not work. After pressing either the power or the novo button, the screen just goes black. Doesn't load either the lenovo start screen nor the windows boot one. Has anybody ever had a similar problem or knows haw to fix it? Thanks in advance.Do you have AVG installed? There is recently a problem with AVG and one of the Update.

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Hey guys,I own an IdeaPad Z500, with a ST500LM012 HN-M500MBB 500 GB HDD made by Samsung.I would like to make an upgrade with a 1TB HDD, which I would place in the HDD Caddy (DVD/CD Drive replacement).And I was also planning to get a Samsung 840 EVO SSD, which I would place in the primary HDD slot.BUT, the HDD I have at the moment is 9,5mm thick. And the 840 EVO is 7mm thick. Will I have any problems installing it in the primary HDD slot?And is there any chance I can fit a 12,5mm HDD either in the primary HDD slot or in the HDD caddy?I'm terribly sorry for my English, it's not my native tongue.Thanks in advance.













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Answer:Lenovo IdeaPad Z500 HDD thickness; SSD replacement

medo994 wrote: ...HDD I have at the moment is 9,5mm thick. And the 840 EVO is 7mm thick. Will I have any problems installing it in the primary HDD slot? Answer: Page 71 of the Hardware maintenance manual states 9.5 mm hdd/sdd can be used. If you have the 7.0mm drive it can also be accomodated. medo994 wrote: ...And is there any chance I can fit a 12,5mm HDD either in the primary HDD slot or in the HDD caddy? Answer: For the primary hdd slot, the hdd/ssd mounting cage is designed for 9.5mm, thus a 7.0mm or 9.5mm hdd/ssd will fit. However, a 12.5 mm will not fit. For the caddy, you will have to consult the caddy specs if it will accomodate a 12.5mm hdd. Also you may have to check the dimension of the caddy against the ODD to see if it will fit in the ODD slot.

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Hello,
          I bought a new Lenovo z500 laptop with 1 TB HDD, so now i m going to change my HDD to SDD but i don't know how to create a partion as just like my HDD, because in my original HDD it's have a partion for recovery for windows 8, so i want to know that in which software i can make the partion for the recovery then i will copy my all backup files which came from the company site for recovery ... so please help me coz i don't want to lose this great feature of recovery in my laptop.
please send me the exact software name that i can make the same partion and then i can copy all the backup files.

 
Mod Edit: Removed E-Mail address so the spam bots don't exploit it.
 

Answer:Replacing the HDD to SDD Lenovo z500 Ideapad laptop

Did you made some changes in the partitions of your hdd? This is the partitions in the original hdd of my Z500 (except for the drive letters and the Disk number since I access it through another unit). 

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Hello everyone! I have trouble setting function keys (F1-F12) to regular setup, where F4 is actually F4, instead of Fn + F4. Is there any option to set it? I'm looking for built-in way, not using external programs if it's possible. Any help would be appreciated! Greetings,Kolotyty P.S. I'm running Windows 8Specs: down on this link click













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Answer:[Lenovo ideapad Z500] Fn + function keys

hellooo experts,i have the same problem. Who can help me ????thanks very much...

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HelloI recently upgraded my windows from version 8.1 to 10And I think it's not bad, but a bit later than 8.1 booting, it's getting much faster in Windows before.But now it's a little slowIt's not a problem in running programs, but I feel this laptop is not built for Windows 10. Will there be a problem?I feel a little pressure on the laptop hardware.Is it better to go back to the previous version?It's also important to add that all drivers are safe and fully installed without problems (even the brightness problem does not exist for me)

Answer:Lenovo Ideapad Z500 Win10 Performance

It's hard to tell, without knowing your laptop's specs. Could you share you CPU model, how much RAM do you have and what SSD/HDD model you use?

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Hi,  I bought new z500 ideapad and funkcion buttons f11,f12 are not working  to adjust brightness. I reinstall both Nvidia and intel drivers, also uninstall/install power management but useless.  Function keys are working only when OS Windows 7 is starting, when OS is running fukction keys are without response. I also change register key , changed from value 1 to 0, also useless. Any other help or advice? Thank you













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Answer:Lenovo ideapad z500 brightness adjustment

hi shockwave3,
 
Can you try to apply the fix by s_roland on this thread (see page 2):
 
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Ideapad-z500-brightness-can-t-increase/td-p....
 
The solution was to:1. Clean install Windows 72. After installing Windows, install the Intel Chipset Driver and reboot.3. Install Lenovo Energy Management and reboot.
4. Install Intel Video Drive for Windows 7 64bit and reboot.
5. Pressing Fn+ F11/F12 to toggle the brightness should now work.
 
Hope this helps 

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Hello  I'm new here so if i'm not posting this in the right place please correct me  Anyway , im here because i recently bought a new lenovo ideapad notebook Z500 , and just out of curiosity i want to know if the charger i got with it is the original one made for this computer , i mean is there a place where i can check with the serial number , id ... of both laptop and charger  Thanks for your time

Answer:Lenovo ideapad z500 charger authenticity

Hi Griwwi,
 
Welcome to Lenovo Community!
 
I understand your concern, but these are internal information and not available online for confirmation. Hence, I would suggest you to contact our Technical Support for further Assistance to get the regarding the concern.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Best Regards
Shiva Kumar



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Hi, After upgrading the bios to version 1.18 my laptop is not getting charged & my serial number in the bios is showing invalid can any let me know how to go back to the old bios? Every time when I start it gives an error snap enclosed for reference. in z500 it is consoled batteries how can we change the batteries to unauthorized.               RegardsAnand

Answer:Ideapad Z500 Bios issue

anand_mandas wrote:Hi, After upgrading the bios to version 1.18 my laptop is not getting charged & my serial number in the bios is showing invalid can any let me know how to go back to the old bios? Every time when I start it gives an error snap enclosed for reference. in z500 it is consoled batteries how can we change the batteries to unauthorized.               RegardsAnandCall techsupport for a possible repair with them.

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so my speakers are failing to work after a small amount of time with the laptop on, if i start watching something quickly after turning it on its fine but will stop playing sound quickly after stopping video/audio.  Updated latest drivers but nothing? any suggestions?  Just started happening out hte blue 

Answer:ideapad z500 sound issue

hi ereid89,
 
Welcome to Lenovo Community Forums!
 
    Follow this guide to Get to the List of Windows Update
http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html
 
Now Find This update and Uninstall it
KB2962407
 
Let me know your findings
Cheers!
 
Regards
Solid Cruver





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Hi all, Recently bought an Intel Core i5 3360m 2.8Ghz on Ebay for my Lenovo IdeaPad Z500 to upgrade from an i5 3210m. Problem is when I install it, the laptop won't boot. No display, nothing. Works fine when I put the old one back in. Reading the documentation, the 3360m is supported so I don't understand why it's not working. Got the latest BIOS version. Can anyone help? ThanksAndrew

Answer:IdeaPad Z500 CPU upgrade issue

These are the differences between the two processor from Intel's site:Intel vPro? TechnologyIntel Virtualization TechnologyIntel Trusted Execution Technology If they are compatible they should work in your unit. However, since it does not one possible reason I can think of is again Lenovo's restrictions just like in their wifi card. I could be wrong. Try the Ebay processor in another unit (not necessarily a Lenovo unit) to be sure it is not defective.

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Looking for a fix to this screen flickering issue on my Lenovo Ideapad Z500 Touch Screen Notebook. I took it to the Service Center and the technicians there changed the LCD cable that connects the screen with the motherboard. Still, The problem persists. The engineers over there do not seem to have a clue whether this problem is Hardware or Software and I don't wish to unnecessary get my machine disassembled again. This flicker does not happen continuously though. My notebook works fine if i keep it unmoved on the desk. But the moment i try to adjust the lid or move my notebook around, the flickering starts. To stop it, I simply put my machine on sleep mode or close the lid for 5 odd minutes. Upon wake up, The Screen again appears to work fine minus any flicker. Would appreciate any help in this regard. I have also captured a Video of the problem. Please Refer: http://youtu.be/kp12dYt6OWE  

Answer:Lenovo Ideapad Z500 Touch Screen Flickering!

I am having the same problem.  The screen, it seems to be the touch screen like someone is touching it, Also, magnifies in and out.  If I move the laptop, or the screen that can cause it to start.  Or it just starts by its self, if I leave it on, when I come back it flickering.  I have to close it down and start all over again.I took it to a shop, they tried a few things but couldn't fix it, some suggestions: they thought it might be something to do with the graphics?? Maybe!   If anybody has this problem and sloved it, be really good to hear from you.

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Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

Answer:Lenovo ideapad Z500 Touch backlit problem

Hi utkutrk , 
 
Welcome to the Community Forums.
 
You can try testing individual key specially FN and spacebar if it is working.
 
Turn off the machine and disconnect the ac charger and battery if you have the tools.
Press down the power button for 12 seconds to drain flea power.
Place back the battery and connect the ac charger.
Restart to check if backit keyboard works ( test further with FN + spacebar pressing 2-4 times).
 
Update us how it goes.
 
Regards

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Hi all thanks for taking the time to read my post I own a basic lenovo ideapad z500, the 4gb ram version with i5 Processor.I was interested in upgrading the RAM in the laptop, using CRUCIAL Memories diagnostic tool, I wanted to order another 4gb of RAM to help speed the laptop up. What screwdriver do I need to open up the laptop? What is its name or is it a generic one for all of the screws to get to the RAM BAYS? I am unsure as to what one i need. Thanks so much.

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Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

Answer:Lenovo ideapad Z500 Touch backlit problem

Hi utkutrk , 
 
Welcome to the Community Forums.
 
You can try testing individual key specially FN and spacebar if it is working.
 
Turn off the machine and disconnect the ac charger and battery if you have the tools.
Press down the power button for 12 seconds to drain flea power.
Place back the battery and connect the ac charger.
Restart to check if backit keyboard works ( test further with FN + spacebar pressing 2-4 times).
 
Update us how it goes.
 
Regards

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Helloto the point: i want to underclock the speed of memory from 1333 to 800. But to do that, i need to go into BIOS Advanced option (chipset) and here is the problem. There is no advanced option in my BIOS version 3.7 in my Z500 ideapad. Is there any chance of getting there ? Or this option is locked ? 

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Dear All,I installed Linux mint in my Lenova Ideapad z500 (windows 8 preinstalled without any dvd). Linux mint asked me to create a partition on the hard drive where windows 8 is also installed. I did. Linux mint worked fine but I could not boot my Windows 8! Then I used few boot utilities and I was successful to start Windows 8. While I was in windows I deleted the linux mint partition. But now when I try to boot windows 8, the boot process begins and I get an error message that something went wrong and the boot process must restart...and the loop repeats again and again! Lenovo has a one key recovery...I tried it but it does not work! I used Ubuntu live CD and made a picture (attached) of my different partitions of my hard drive. I marked the two partitions in red which were together before installing linux mint. My questions is can I merge this two partitions? Will it solve the problem? I will appreciate any suggestions very much.ThanksShariful 

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- right now the laptop wont start up at all it just gets stuck on the lenovo boot screen/ restarts itself- laptop is trying to do something and feel hot- i have reinstalled using lenovo one key recovery twice, 1st time finished in an hr or so, 2nd time took about 25 hrs- system recovery using the NOVO key doesnt work- i only backed up my personal files, it was mostly smooth (~20MB/s) but there were random files that went really slow/stuttered (~0 to maybe 100 kB/s)- opened up the whole thing, tried clean/replug hard drive does this mean i need a new hard drive? if so, how do i go about installing windows on the new one because laptop wont start so i cant backup windows files for the registration key? thanks  













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Answer:Lenovo ideapad z500 hard drive problem?

Sure looks like the hard drive is failing, and needs to be replaced.     If it is under warranty, I would have it fixed under warranty.     If not, Lenovo support should be able to send you recovery media to reinstall Windows (WIndows 8?), and I believe on that model the Windows Product ID is stored in the BIOS, so the Windows product ID key will be applied automatically when you reinstall. Good Luck  http://www.lenovo.com/contact/uk/en/  Lenovo Support - United Kingdom0333-777-3991 (National Rate)9:00 - 18:00 Monday - Friday  

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Hello I have problems with my LENOVO Z500 touch computer.It seems that when you disconnect headphones, the computer doesnīt realized, and it doenīt make any sound until a few minutes or hours...Iīd like to know if itīs a particular problem, or itīs a fabric problem. Is there any accion to solve it? Thanks.

Answer:Sound problem with my LENOVO Z500 touch ideapad

Hi Iraldo,
 
Welcome to Lenovo Community!
                 
As per the query we understood that you are facing issue with sound card of your Lenovo Z500 laptop.
 
Please try to update the audio drivers and check for the issue.
 
Also try to update the BIOS and check for the issue.
 
Do post us back if the issue still persists.
 
 Best Regards
 
Ashwin.S





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Since I installed windows 8.1 I have been experiencing issues while shutting down. It looks like windows is shutting down correctly, then the screen goes black and it hangs for like 10-15 minutes with the fan still spinning and the leds still on. After a while the system restarts, even when I clicked shutdown. This happens for shutdown, restart and when it goes to sleep. The only way to shut down the system right now is to hold the power button and kill the power. Windows does not give any errors in the logs. I tried updating all drivers, disabling fast boot in the power options and tried changing several power options. Nothing changed.Could someone please help me out?













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Answer:Lenovo Ideapad z500 Windows 8.1 Shutdown Issues

Bump..

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Hi to all,i installed a new HD ssd samsung evo 256 gb, all works goo and now i have a perfect pc but ther is a unpleasant problem. Num lock and Shift key leds word fine, but if i press "Fn+spacebar" the light of keyboard don't work. the light does not come on. how to fix this trouble?

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I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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I recently bought a new Lenovo Ideapad Z500. Then I have encountered this kind of problem: I feel an electric buzzing sensation when using the touchpad cursor and any part nearby the keyboard. In other words, my computer is shocking me electrically. It hurts a lot and freaks me out.  

Answer:Electric shocks from my laptop Lenovo Ideapad Z500

You have an electrical grounding issue with your computer.  Unless you did something like broke off the ground connector (the longer round piece on US plugs) or are using an adapter to get around not using the ground plug then you have a short circuit within your computer.  In either case you need to shutdown the computer and unplug it until the electrical problem is fixed.  It can change at any time from an "unpleasant buzzing" to you being electrocuted and as a side note your computer fried. Please get it fixed ASAP!

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Hello.I recently bought an IdeaPad Z500 which features a Nvidia GT 740M 2GB video card.Even if the card is 64 bit the results I'm getting with it on 1366x768 resolution are quite poor compared with others with the same video card.The score I get in Windows 7 64bit WEI is only 4.8 on Graphics (compared with 5.9 with a GT 420M built 3 years ago)In the Nvidia control panel settings is the GT 740M card set as default card for applications.The driver is the latest for both Nvidia (332.21) and Intel HD4000 (8.15.10.2712).Any ideas on what could be the problem ? http://i11.photobucket.com/albums/a176/Bupitz/PerformanceGt740M_zpsef439dad.jpghttp://i11.photobucket.com/albums/a176/Bupitz/GT740MLenovoZ500_zpsae33c5b9.jpghttp://i11.photobucket.com/albums/a176/Bupitz/NvidiaSettings_zps5e68ac7c.jpg Regards,  Bupitz

Answer:Lenovo IdeaPad Z500 poor video performance

hi Bupitz,
 
Welcome to the Lenovo Forums.
 
As you have both Intel and Nvidia GPU, the system utilizies the Nvidia Optimus Technology to switch between Intel and Nvidia GPU. The Graphics score of 4.8 on the screenshot is most likely due to the Intel GPU that the system is utilizing and the 3D Business and Gaming Graphics score of 6.7 is due to the Nvidia GPU kicking in.
 
From the above results, is the unit with a GT 420M GPU that's getting a 5.9 score on WEI running on Nvidia Optimus too?
 
Other things that you can try to maximize the use of the Nvidia GPU:
1. Set the power settings to high performance and ensure PCIe Link State Power Management is OFF.
2. Configure Nvidia Control Panel's "Power management mode" from Adaptive to Maximum Performance
   - see guide here
3. Follow this guide on how to add an app to use with the Nvidia Optimus Technology and observe
 
As an alternative to Windows Experience Index, consider running Passmark's Performance Test on the Ideapad Z500 and run a 2D/3D Graphics benchmark then compare the results to unit running a GT420M GPU.
 
 
Regards

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Hello everyone,I have Lenovo ideapad z500 has windows 8.1 operating system, I couldn't find any driver for the usb portsi tried to fix it but it's uselesscan you help me?some screenshots, it might help:
 
Link to picture
 
Moderator note; picture(s) converted to link(s) About Posting Pictures In The Forums

Answer:Lenovo ideapad z500 windows 8.1 USB ports not working

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I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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I bought a Lenovo Ideapad Z500 on 10th of September. On October 5th, after about 3 hrs of operation I noticed that a hole appeared just under the LCD, on the left side of "Lenovo" mark. The plastic hot melted due to a very hot electronic component inside the case. I phoned Lenovo Romania, talk with a nice guy who asked me for model number, serial number and some photos. I sent all the informations on October 7th. After 1 week, the problem still on digging at Lenovo Romania. I also ask for a replacement from the vendor, the online store www.cel.ro but still no answer! Well, I am using this laptop for my business, I had some specific software and I really need the computer for my work. I cannot wait weeks or months for a "solutions" from some busy clerk... In my opinion, this kind of damage demands a quick replacement for my melted laptop (still very high temperature on that area!) and any serious reprezentative will immediatly try to solve this kind of matter. Since 386 I own various models of Thinkpads. Some from IBM, some from Lenovo (X61 Tablet, X61) and I was amazed by the durability and the ease of use and I purchase this IdeaPad based on my previous experience but, sincerely, if the service is so bad I will rethink my option and become a negative advertiser for this brand. Seems like the "waranty" is an empty word without any responsability from the Lenovo! I explore the option to "hunt" down Lenovo demanding some sort of satisfaction for disregarding a customer, at no c... Read more

Answer:Ideapad Z500 melt - no solution from Lenovo Romania

I will post here al my trouble ith Romanian Support.Today I phoned again at Lenovo Romania. Another guy veryfied the status of my request and said to me that they need the Warranty card of the computer. I check my Warranty card and, surprise! No serial number on that paper! So, I take a ride to the store and ask for another Warranty card, this time WITH the serial number. Checked.The thing is that the "other guy" from Lenovo Romania told me that the "first" one ask me for a scan of the Warranty card. Checked twice on my inbox and nothing like that despite the whole correspondence.Today I send a scan of the completed Warranty card.

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Hello, three days ago to buy a laptop lenovo ideapad z500the probles is that I need the f1, f2, f3, f4. without having to press the Fn keynow when I press these keys are options, brightness, contrast, volume. is very uncomfortablesomeone please help me, how could I change the key configurationthx_______________________________________________________________Hola , hace tres dias que compre  un portatil lenovo z500 ideapad el probles es que necesito las teclas f1 , f2 ,f3 ,f4  . sin tener que presionar la tecla Fn ahora mismo cuando presiono dichas teclas  salen las opciones de , brillo , contraste , volumen  . es muy incomodo  porfavor alguien que me ayude  , como podria cambiarlogracias  













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Answer:change the special keys / Lenovo Z500 ideapad

hi jeldumcp2there's an option to disable/enable the function keys in bios. please, set it to disable so you won't have to press fn key.please, post back the results.

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Hi,I have a problem.Since this morning my lenovo ideapad z500 battery won't charge and if I unplug the laptop it shuts down.I've downloaded and started battery firmware update and there was text saying:"Now configuring the program" . And it was stuck like that for at least half hour and when I pressed cancel and restarted battery firmware update it displayed error that said: "This system is not supported or is not configured for battery firmware update" Please help me.I have windows 7

Answer:Help Lenovo ideapad z500 battery plugged in not charging

Hi Luca_z500,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing an issue with system not charging on your Ideapad Z500.
 
Run the system restore to earlier date and check if the issue still persists, if occurs then perform below troubleshooting steps.
 
To resolve this issue please restart the system connecting ?Power Adapter?. Wait till the system boot completely and then go to ?Device Manager? then uninstall ?Microsoft ACPI-Compliant Control Method Battery? under battery option. After uninstalling shutdown the system, remove ?Power Adapter? and reconnect, then switch ON the system and check if the issue has been resolved.
 
Please click here to visit the Lenovo support link and select your region to get the contact number.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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Hell my lenovo z500 ideapad takes 5-10 minute to boot up, but after working well. The system is fresh newer installed windows 7. I try windows 8 and 10 aswell but is same. I check the ram and hdd for any fault or error but all just fine. i really dont know whats wrong with it. Somebody can help me pls?

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Hello everyone, I was thinking in replacing my Intel Core i5 processor with the i7 3632QM. (I looked up into the online  z500 Hardware maintenance manual and that model was included), So I'm posting here in order to know if somebody made the same change and If it was worthy. I searched for the component and the only reliable online shop was this one > http://www.aliexpress.com/store/product/Intel-Core-i7-3632QM-Processor-6M-Cache-up-to-3-20-GHz-rPGA-... But I don't know If it will work 100% sure, or if there is any guarantee it will be worthy.  (And no, I don't want to change laptop). Thank you for your help.

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Hi,I bought this lenovo 510P in 2013 before christmas. Its screen started flickering right from the start. The problem is worse when there is more black space on the screen. Now it is getting worse. I have tried every thing, rebooting, reinstalling drivers etc. It does not work.Is there a solution for it? It has such a high quality display but I cant even watch movies because of the flickerThanks

Answer:Lenovo Ideapad Z500 Touch Screen Flickering!

ayeshamasod wrote:Hi,I bought this lenovo 510P in 2013 before christmas. Its screen started flickering right from the start. The problem is worse when there is more black space on the screen. Now it is getting worse. I have tried every thing, rebooting, reinstalling drivers etc. It does not work.Is there a solution for it? It has such a high quality display but I cant even watch movies because of the flickerThanksThe title refers to the Z500 model and your query refers to the 510p model. So which one is it?

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Hi allI bought Lenovo Ideapad z500 last weekand now I want to burn a DVD9I use windows 8 default burningClone CD - DVDNeroand lots of burning softwarebut with all of this softwares , after a few secendthe disk automatically ejectand i get error like :--------------------------------------------The write speed for the recordable is either too fast or too slow for your CD or DVD burner . insert a recordable disk that has different write speed , and then try again ( this is windows 8 default burning Error)--------------------------------------------is this a hardware problem ?I changed more that 3 time my OS (7 , 8 , 8.1) but nothing changedPlease tell me a solution that I can solve this problemThanks

Answer:Ideapad z500 DVD9 burning issue

Did you try Cyberlink's Power2Go? It is one of the preinstalled program with your unit.

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Bassically I'm using this Laptop and when updating, the installation is fine but once I restart the laptop it begins to configure, reaches either 15% or 30% and stops.

Answer:IdeaPad Z500 Update Configure Issue

And how much time are we talking about were you leave it alone and let it try to do its updating ?

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I bought my laptop 2 years ago..I use for gaming mostly, nw it doesn't start when I press on pwer key but some times does or after 10 to 20 sec later it starts automatically....if that also doesn't work I press on nova button it power on and some time shutdown immediately...I have noticed that when pc starts the fan spin for few sec and then stops...to make sure of that I opened the keyboard and checked the way the fan work...when I press on nova it spin for" a sec" for precise and stops when pc boot to windows also no movement of fan ..I checked the CPU temp it shows 43& starts increasing without opening any application... I think it is the problem with fan. ....The another problem is that it some times work as if the fan is perfect after a heavy use it stops and does the above...Pls replay and if possible gv me a address or link from where I can buy & replace the fan...

Answer:Lenovo ideapad z500 ..not booting /shutting down immediately/ fan not working

Hi Sharaths,
 
Welcome to Lenovo Community Forums!
 
You can get one of the links here.
You might also need to purchase thermal paste, I personally use this one
You can check this Video on how to get access to the fane and cleaning it.
 
Hope this helps
Cheers!
 
 
 
 
 





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Hi,I have a Lenovo ideapad z500 intel i5-3230m 2.6ghz, 8gb ram with Intel HD graphics card 4000.I was wondering if I could add a better graphics card to this laptop? I noticed that other people have this exact same laptop with both the built in Intel graphics card and a nvidia graphics card too. Is it possible to add a nvidia graphics card to my laptop??Thanks!

Answer:Upgrading / adding a graphics card Lenovo ideapad z500

Willmeredith wrote:Hi,I have a Lenovo ideapad z500 intel i5-3230m 2.6ghz, 8gb ram with Intel HD graphics card 4000.I was wondering if I could add a better graphics card to this laptop? I noticed that other people have this exact same laptop with both the built in Intel graphics card and a nvidia graphics card too. Is it possible to add a nvidia graphics card to my laptop??Thanks!The nvidia graphics card you mentioned is soled to the mother board, it is not something that can be "removable" easily (by taking out screws and pull it out) like a cpu chip or a ram... In addition, they have to put more heat sink, fans and power controllers (or whatever you call it) to support the card because now the machine need much more power and will produce much more heat.So my suggestion is to save $$, sell the old one and buy the new laptop with good VGA or you can buy a new "mother board" of same model as your current one (they sell it on ebay, if you are lucky you may find the one with VGA on it) then pull out your cpu, ram, hdd, cables ..etc from old one then transfer them to new one, it will require a deep understanding about laptop hardware and electrical things and such. 

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Hi Guys! I have annoying problems with wi-fi on my laptop. That problems are very random and different. Generally my connection disconnects after random time or I can't find any networks. When I plug in cable from router to my computer, Internet works perfectly. Also I have no problems with my connect to my wi-fi with my phone, so router is OK. I trying to installing drivers from Lenovo and Intel sites. After installing new drivers, wi-fi worked good for a day. Later I have the same problems. I also unchecked option to safe energy in wireless card properties.  I'm really annoyed with that problems and I can't find any solution for those. So please, help me. 

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i read the forums saying that it is not recommended to upgrading to windows 8.1 due to some VGA issues. i am currently using lenovo ideapad z500 which supports windows 8 .1. i wanted to ask when will windows 8.1 upgrade be recommended for z500 !!! as i m facing issues in my stock windows 8 ....it hangs while normal usage sometimes and slow down massivellllyyyyyyy when installing even a small software it acts like my 10yr old intel dual core or even slower. It frequenly hangs while using google chrome.i have seen my freinds asus laptop he has a lower clocked processor lower gpu....still he runs like 7-10 programs without lag ....he installed softwares installed games like gta 4 burnout paradise far cry3 in front of me n used 3-4 programs simultaneously without even a single lagg n when i install a game n try to even use my laptop it laggs like sht his cpu is i5 3337u 1.8-2.6ghz  mine is  i5 3230m 2.6-3.2ghz his gpu is 720m mine is 740m still i lgg as if i have pentium 3 with no gpu n 256mb ram plz help sort out i didnt pay 48k for this........................  
 
 
and i have read manyyyyyy problems when upgraded to windows 8.1 on z500 on this forum so just wanna know when can i upgrade n if possible plz giv me solutions for my problems with the stock windows 8 in my z500.
 
plz help !! not really enjoying it for what i paid............  :/...
 
Thanking You,
 
Divey Sawhney.
 
Moderator note; e-mail address removed to stop the... Read more

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