Computer Support Forum

Lenovo Ideapad Z500 Touch Screen Flickering!

Question: Lenovo Ideapad Z500 Touch Screen Flickering!

Looking for a fix to this screen flickering issue on my Lenovo Ideapad Z500 Touch Screen Notebook. I took it to the Service Center and the technicians there changed the LCD cable that connects the screen with the motherboard. Still, The problem persists. The engineers over there do not seem to have a clue whether this problem is Hardware or Software and I don't wish to unnecessary get my machine disassembled again. This flicker does not happen continuously though. My notebook works fine if i keep it unmoved on the desk. But the moment i try to adjust the lid or move my notebook around, the flickering starts. To stop it, I simply put my machine on sleep mode or close the lid for 5 odd minutes. Upon wake up, The Screen again appears to work fine minus any flicker. Would appreciate any help in this regard. I have also captured a Video of the problem. Please Refer: http://youtu.be/kp12dYt6OWE

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Preferred Solution: Lenovo Ideapad Z500 Touch Screen Flickering!

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Answer: Lenovo Ideapad Z500 Touch Screen Flickering!

I am having the same problem. The screen, it seems to be the touch screen like someone is touching it, Also, magnifies in and out. If I move the laptop, or the screen that can cause it to start. Or it just starts by its self, if I leave it on, when I come back it flickering. I have to close it down and start all over again.I took it to a shop, they tried a few things but couldn't fix it, some suggestions: they thought it might be something to do with the graphics?? Maybe! If anybody has this problem and sloved it, be really good to hear from you.

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Hi,I bought this lenovo 510P in 2013 before christmas. Its screen started flickering right from the start. The problem is worse when there is more black space on the screen. Now it is getting worse. I have tried every thing, rebooting, reinstalling drivers etc. It does not work.Is there a solution for it? It has such a high quality display but I cant even watch movies because of the flickerThanks

Answer:Lenovo Ideapad Z500 Touch Screen Flickering!

ayeshamasod wrote:Hi,I bought this lenovo 510P in 2013 before christmas. Its screen started flickering right from the start. The problem is worse when there is more black space on the screen. Now it is getting worse. I have tried every thing, rebooting, reinstalling drivers etc. It does not work.Is there a solution for it? It has such a high quality display but I cant even watch movies because of the flickerThanksThe title refers to the Z500 model and your query refers to the 510p model. So which one is it?

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hello ... i have bought a lenovo z500 touch notebook 2 years ago there was a problem with the screen which i neglected the problem apeared when it was new !! now the problems has increased and i cannot deal with it anymore same problem as this video !! pls help ! https://www.youtube.com/watch?v=kp12dYt6OWE

Answer:ideapad z500 touch screen flickering

Dear MarkSameh,
 
Welcome in lenovo community,
 
Please try the below,
 
1- shutdown the laptop >> unplug the charger >> hold the power button for 20 seconds.
2- Connect the charger >> Hold the power button for 10 seconds.
3- Turn on the laptop and check.
 
And please inform us if there is any software changes has been made to the laptop or not,
 
Like Windows upgrade or BIOS update .. etc
 
Regards,
Joseph

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Hi,My ideapad z500 each time stucks at "lenovo splash screen", but pressing any key will continue to boot and system will run without any issue. This problem is there almost 90% time when I restart or power on my machine. This problem is very annoying because whenever due to windows update machine restarts multiple time i have to sit there to press the key, its very painful. My BIOS version is 1.21, I have also tried resstting the BIOS by entering to BIOS setup, but issue is not resolved.This issue is not new, this was there when I bought this laptop, initially I ignored it because of workaround. . is there any solution to this problem?  

Answer:Ideapad z500 (without touch) stuck at "lenovo splash screen"

I enabled startup password in BIOS to troubleshoot the problem, when I rebooted the system on BIOS password prompt appeared with continuous beep and none of the keys were working, I pressed enter and "Invalid password" pop-up came and beep stopped.Does it look like hardware problem?

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My touchpad is not functioning properly. It suddenly would not allow right click function, and i no longer can scroll up and down. I have tried updating and restarting , it still has not worked. Also the right hand side of the touchpad seems stiff, it is not clicking as it used to. Please help, as i have no one hear or in my visinity who knows how to fix lenovo laptops.

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hello every onei do have problem with my touch screenbad thing i can talk about it its some thing you have to see it yourself so please check this on youtubeNotice   ( pass first 1 min from video) https://www.youtube.com/watch?v=yGVoiU-VZ2g

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Hello Bit of a noob question here but I got this laptop a while ago when i didnt really know anythign about computers. since then, I have learend a bit (still no expert).  however every search of this model I search for even on this website claims this system should have a Nvidia GPU, Mine doesnt, or doesnt seem to have any trace of one, I only hadve HD4000  All I want to know is, am i doing soemthing wrong, or do I simple not have the GPU?  Model name 20221

Answer:Lenovo ideapad Z500 Touch

bigrumba wrote:Hello Bit of a noob question here but I got this laptop a while ago when i didnt really know anythign about computers. since then, I have learend a bit (still no expert).  however every search of this model I search for even on this website claims this system should have a Nvidia GPU, Mine doesnt, or doesnt seem to have any trace of one, I only hadve HD4000  All I want to know is, am i doing soemthing wrong, or do I simple not have the GPU?  Model name 20221Go to bios and examine the settings for the Graphics. Select optimus or similar statement. See picture. 

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Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

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Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

Answer:Lenovo Ideapad Z500 Touch - very slow and about Wi...

rushyendar wrote:Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.   What operating system is it currently using? How long have you had the laptop? Do you have an antivirus software installed? Is it HDD or SSD?

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Hello I have problems with my LENOVO Z500 touch computer.It seems that when you disconnect headphones, the computer doesnīt realized, and it doenīt make any sound until a few minutes or hours...Iīd like to know if itīs a particular problem, or itīs a fabric problem. Is there any accion to solve it? Thanks.

Answer:Sound problem with my LENOVO Z500 touch ideapad

Hi Iraldo,
 
Welcome to Lenovo Community!
                 
As per the query we understood that you are facing issue with sound card of your Lenovo Z500 laptop.
 
Please try to update the audio drivers and check for the issue.
 
Also try to update the BIOS and check for the issue.
 
Do post us back if the issue still persists.
 
 Best Regards
 
Ashwin.S





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Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

Answer:Lenovo ideapad Z500 Touch backlit problem

Hi utkutrk , 
 
Welcome to the Community Forums.
 
You can try testing individual key specially FN and spacebar if it is working.
 
Turn off the machine and disconnect the ac charger and battery if you have the tools.
Press down the power button for 12 seconds to drain flea power.
Place back the battery and connect the ac charger.
Restart to check if backit keyboard works ( test further with FN + spacebar pressing 2-4 times).
 
Update us how it goes.
 
Regards

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Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

Answer:Lenovo ideapad Z500 Touch backlit problem

Hi utkutrk , 
 
Welcome to the Community Forums.
 
You can try testing individual key specially FN and spacebar if it is working.
 
Turn off the machine and disconnect the ac charger and battery if you have the tools.
Press down the power button for 12 seconds to drain flea power.
Place back the battery and connect the ac charger.
Restart to check if backit keyboard works ( test further with FN + spacebar pressing 2-4 times).
 
Update us how it goes.
 
Regards

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Hello. My cat walked on right side of keyboard and has stood on keys.The brightness on the screen is now really dim, even though the brightness setting is on max??Any ideas on a fix?Using Windows 10 if that matters, andhave already restarted but didn't work

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Hi all, I purchased my U530 Touch laptop in January of 2015, then about a year later I had the infamous "broken hinge" issue that a lot of these laptops seem to suffer from. I sent it in to Lenovo and had it fixed though, and haven't had any other issue with it until now. The problem I am now experiencing is a very noticable flickering that moves from the bottom to the top of the screen. Changing the refresh rate only seems to change the rate at which the flickering moves. I noticed that the glossy black portion of the hinge seemed to have a slighly loose feel, and saw the screen flickering issue go away when I pressed into the hinge in the right place. You can feel and hear the plastic moving when pressing into the hinge. If you fiddle with it enough you can get it to a state where the screen doesn't flicker, but it's not an ideal solution. If the laptop gets even slightly bumped or moved, the flickering will come back. Any help with this issue would be much appreciated.

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I want to replace the screen with one that has a resolution of 1920x1080 but I don't see a way to replace it.Can I send in the laptop to have the screen replaced with one that is full HD and if I can how much will it cost?

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Hi, I have Z500 Touch and wonder about if it's possible to replace screen on this one?Because I want to replace it with FHD screen, or at least IPS hd. Touchscreen is unnecesary.Hardware mainteance manual says that touchscreen can't be disassembled I'll be glad if any Support Specialist can help me to find out is it possible or not

Answer:Lenovo Z500 Touch Screen Replacement

Hey! Anybody? feels like forum is dead

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Hi guys I'm new here. I've cracked my laptop screen and after a replacement. I've looked everywhere and the website doesnt accept my s/n.I can relacement myself, just need to get the part. The screen still works perfect just there's a big vrack.  Can anyone help please? cheers

Answer:Lenovo Z500 Touch Screen Replacement

Hi Paulcake,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are looking for LCD panel for your Ideapad Z500.
 
Please visit the below link and go to page 97 for complete LCD part details and the FRU number, as there are 2 sizes of LCD panel.
 
http://download.lenovo.com/consumer/mobiles_pub/lenovo_z_p_series_hmm_v1.0.pdf
 
Hope this helps.
 
Best regards,
Hemanth Kumar





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Good evening, I have a problem with my screen.He's dark, but I carry f11 and f12 brightness does not increase or lowers.I do not know what goescan you help me?use windows 8













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Answer:lenovo ideapad z500 W8 screen

I usually access the battery option either in the taskbar or control panel. At the bottom there is a slider to adjust the screen brightness. Give it a try.

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Black screen after replacing the case. I apologize in advance for my bad English. After replacing the case (inside nothing changed), the laptop shows a black screen. When connecting an external monitor, there is also no image. I checked all the contacts - everything is connected correctly. In this case, the laptop does not boot into windows (there is no reaction to the capslock, there is no lenovo logo), although the cooler starts, all the indicators are lit. When connecting or disconnecting the power adapter, the laptop issues beep, I can not understand what the problem may be. I will be grateful for any help.

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This has been an extremely aggrivating issue for a while. After updating the BIOS the other week, the issue stopped completely; however, the second the newest NVidia (364.47) driver finished installation, the screen flickering immediately started again. Any help on fixing this issue, that does not require dismantling my computer, would be appreciated. Thanks!

Answer:Lenovo Y70 Touch: Screen Flickering

Hi Mozza,
 
Welcome to Lenovo Community!
 
We are sorry to hear that your Y70 laptop screen is flickering.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
---------------------------------------------------------------------------------------------------------------------
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Hi,
 
I have Lenovo z500 Touch version.
 
My first question: Is there an option to turn off the touch screen? It takes a lot off battery and i rearly use it.
 
The second issue:
I have 8 GB of RAM memory, the constent state is about 45% memory use.
when I look at the task manager and I calculate the precentge of use by different processes and the amout of space they take in MB it looks like I have only 4 GB of memory.
 
For exemple, 800 MB use by the anti-virus is translated to almost 20%, somthing dosent end-up right.
I checked the hardware in Everset and in thesettings and they both showes 8GB
 
IS IT POSSIBLE?
 
 
Mod's Edit: System model added to Subject line to improve visibility / clarity

Answer:Lenovo z500 - High memory usege+turn off the touch screen

hi SolFine,
 
Welcome to the Forums.
 
There's no feature to turn OFF/ON the touchscreen but you can try to disable it via the Device Manager > Human Interface Devices (there are usually 2-3 entries here and one of them controls the Touchscreen > right click on it and choose disable)
 
As for the RAM usage, can you try open System Properties (Winkey+I > PC Info) and check the Installed RAM area,
- Link to picture
 
If it says 8GB (4.xx usable), the RAM is most likely being allocated to the Integrated Graphics Processor.
 
 
Regards

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This is my third time making this thread with no working solution being posted.I purchased a Lenovo Y70 Touch Laptop several months ago. Since a few weeks after its initial use, it has had constant horizontal white lines flickering across the screen at random intervals. I updated the BIOS and it fixed it temporarily. The issue came back once more.I am running Windows 10. I have updated my NVidia and Intel drivers. The BIOS is up to date. I have tried to change the power settings with no luck (the recommended options are not present).Many others seem to have this issue and also have not been helped. I really don't like causing a fuss, but these computers aren't cheap and the lack of help has been very alarming. 

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Hi, i have a problem, after latest Win10 updates my screen starts flickering. i have tryied everything ( update all graphics drivers, update BIOS, disable Promblems and solutions and windows reports in Service). So any ideas? 

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Hello I've bought a Lenovo Y70-70 Touch laptop.It worked well but the screen started flickering black and showing horizontal lines with rainbow color.I've Updated Video Card drivers for the both cards but it didin't work.Please help me to resolve this issue.My laptop is new I have it from like 2-3 months.

Answer:Y70-70 Touch Laptop (Lenovo) Screen flickering

Hi there, Mons   -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
To fix the flickering problem, you should first check the laptop cables for loose connections. So engineer have already diagnosed and confirmed, it was not the lcd cable which is faulty.
 
Another possible reason for the flickering problem in computer screens is interference of magnetic fields from other gadgets. Yes, check if near your laptop, you haven't placed speakers, fluorescent lights, cell phones, radios and any other electrical device. If it is so, you must remove any such interfering electrical gadgets away from your laptop. Studies have proved that cell phones do cause screen flickering.
 
Try and identify when you face this issue, when on Battery power, mains AC adapter or in both scenarios? Is it for a particular power plan or for all power plans? Also check if this happen when you enter BIOS and in Safe Mode too.
 
Please follow the below steps:

If updating video drivers does not help, uninstall and reinstall the Video drivers.
Open Control Panel\All Control Panel It ems\Power Options\Edit Plan Settings and restore the default power plan settings by clicking on Restore default settings for this plan. Do this for all your Power Plans.
Change the refresh rate and see if that helps.

Update us how it goes.
 
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you... Read more

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Hi guys, I'm about to purchase a new lenovo ideapad  z500 but since I'm going to place an online order I cannot see whether the laptop has a glare or anti glare screen, I tried contacting the seller but he has no idea about this feature.I was wondering if there was a way of knowing whether the laptop has a glare or antiglare screen just by looking at some numbers printed on the cardboard box of the laptop, without having to open the laptop. The laptop model number is LENOVO   Z500-59372854

Answer:Lenovo Ideapad z500 glare or antiglare screen ? How to find out ?

hi  andreavda,
 
Welcome to Lenovo Community Forums!
 
The system via Model Number 59372854 shows an Antiglare LCD
This is the system's LCD info
 

 
The AG on the Part name indicates Anti Glare
 
this is the glare version of a z500 LCD

18200450

CMI N156BGE-LB1 HD G F W LED1 NB LCD


 
Regards
Solid Cruver





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I just bought this laptop for about 1 month, the laptop work fine before. But after...I don't know maybe after the windows update, the driver make the screen flickering and some dots appear on the screen, sometimes the screen lagging and went black. I'm pretty sure it's because of the driver because if I disable it, everything is fine,but that is just a temporary fix, every games is unplayable when I disable the driver. I tried to reinstall it using driver from Intel, Windows, Lenovo but none of them work(newest)

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Hi. I have a new Lenovo ideapad Z500 laptop. At first only problem was me getting used to windows 8. However, having reduced the screen brightness I am unable to increase it at all. It is very dark but the indicator shows it to be at maximum brightness. Having gone through instructions, and tried everything I am at a loss. Have I missed something before I return this as faulty? Many thanks.

Answer:Trouble adjusting brightness on screen - lenovo ideapad Z500 laptop

A late reply I know but try a reboot.

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I'm so mad, because I really like this function on my notebook but I can't find a solution. The panel works, the problem is that if I click on it, the sound of music or film doesn't change. 
 
Please help meeeeeeee 
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity & normalized font size.
 
 

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I have the  problem with screen flickering on ideapad 320 (Intel HD Graphics 620 and GeForce 940MX).

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Hello,My Lenovo Ideapad Z580 screen is flickering with a dotted line at the top. When I project to a second screen like TV, not seeing any issues. Can you please let me know if I need to replace the screen to fix the issue. If yes, can you please share the part number to order. Thanks.

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my new laptop(still on warranty,bought past few months) have this flickering screen a lot!..i have send to service center for the 3rd time.they keep saying nothing problem.they have check,do the burn test and said no display flicking.  BUT the thing is still going on!i want to know what the real problem ??

Answer:Flickering screen on Lenovo ideapad v360

take a look at this thread

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Hi.  I was wondering if guys have any ideas on this. I have a Lenovo P400 Touch laptop and everytime I close the lid or adjust it the screen flickers.  Sometimes it even goes out.  It usually comes back when I readjust the lid. Anyhow, when I'm using the laptop the screen usually never flickers.  Just when I readjust the lid or close the laptop. I had a service plan with Best Buy (which I don't have anymore) so I had them try to fix it.  After having it for 4 weeks they said they replaced the LCD screen and they said the screen checked out fine before they sent it back to me.  But when I got it back it eventually started doing the same thing, flickering when I close or adjust the lid.  So I don't think the problem is the LCD screen since it's a brand new LCD screen. What do you guys think the problem is and how can I fix it?

Answer:Lenovo P400 Touch screen flickering when closing or readjusting lid

hi Tecmo_SB_Guy,
 
Thanks for Posting!
 
Best thing to isolate it first is to go inside the BIOS Mode.
Tap F2 When you turn on the computer.
 
Now Once inside BIOs Adjust the LCd and check if the proble is still there.
 
If No This has something to do with the Software,
If Yes, Then this is not Software, You might be having problem with the LCD Cable, a Lenovo system should have 1 Year standard warranty with Lenovo. You can give them a call for assistance
 
Spoiler (Highlight to read)
IDEA-branded and B, C, E, G, H, K, N, Q, V, Y Series Products
English 1-877-4-Lenovo, 1-877-453-6686

IDEA-branded and B, C, E, G, H, K, N, Q, V, Y Series Products
English 1-877-4-Lenovo, 1-877-453-6686

 
Let us know your findings
Cheers!





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My Lenovo Ideapad Z710 works just fine most of the time, but when I try to play games, first some individual pixels and as time goes on the entire screen starts flickering until it?s almost impossible to play. If I turn off my graphics card, a NVIDIA GeForce GT 840M , it worked fine again. Now first of all, it would be nice to know whether anyone knows what the cause of this first problem is and how to fix it, as I would like to be able to use my regular graphics card when playing (enables me to play on a higher resolution). Added to that, I?ve now noticed that on other games, there is a flickering, without the pixel flickering first, no matter whether or not I deactivate my graphics card. Anyone have an idea where this problem could stem from?

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Hi, I bought my Ideapad Y700 in December 2015, so it's half year old. Warranty is 2 years after entering S/N on Lenovo website. Please only reply to this if you are form Lenovo support. Question: Will opening back lid of the laptop to check for connection between screen and rest of the laptop void my warranty ? I suspect it's a cable that got lose, but I would like to be sure if it's worth even checking. Is it ok to open screws to have a look inside or will that void my warranty ? Additional information: Screen blinks even when booting, before operating system and also in BIOS. So it really looks like hardware problem.

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Hi.  Im wanting to get into my laptop (it is pretty broken and I just want to see wires are connected etc)... but I cant work out how to open it up!Ive unscrewed all the screws, gently tried to force gaps in parts, used a screw driver to try and prize up the keys in the keyboard etc, I just cant work it out!Can someone please advise me what to do?  The laptop is out of warrenty, paid to have it repaired and they just gave me a Ģ500 bill to which I laughed.  I have a spare macbook running windows, so this more than willing to 'experiment' with this one.  Thanks for any help

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Recently, I have bought ideapad z500 touch and found out that it doesn't come with veriface software. I have try to find the software at support.lenovo.com but no such software. By the way, the OS is window 8 (64 bits).So, I want to know where to download it? and also What is the installation steps?

Answer:How to get veriface for ideapad z500 touch?

The Z500T does not come with the Veriface software. There are models (Z580 for example) that comes with Veriface but not with the Z500T.

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Hello all. My Laptop's screen is currently heavily cracked due to my own clumsiness though I've noticed that it is just the glass digitizer over the LCD. My issue is that I can't seem to find a straight up replacement part to swap over the old cracked glass. Any help finding one would brilliant. Failing that I've found the digitizer for a U350 which looks like it has identical dimensions; would it be possible to use this instead? Laptop is IdeaPad Z500 Touch as stated in the subject. Kind regards to all.













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Answer:Ideapad Z500 Touch Digitizer Replacement

Aidan02 wrote:Hello all. My Laptop's screen is currently heavily cracked due to my own clumsiness though I've noticed that it is just the glass digitizer over the LCD. My issue is that I can't seem to find a straight up replacement part to swap over the old cracked glass. Any help finding one would brilliant. Failing that I've found the digitizer for a U350 which looks like it has identical dimensions; would it be possible to use this instead? Laptop is IdeaPad Z500 Touch as stated in the subject. Kind regards to all.Take a look at this.

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Hi,I am facing issues with my ideapad z500 touch. It is pressing enter key itself almost everytime after I login. Windows reset didnt solve the issue. I ran device check option provided by lenovo. As per the stats, no issues with hardware. It has windows 10 installed. Please let me know if you think of any solution for this. Thanks 

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Hi,I am facing issues with my ideapad z500 touch. It is pressing enter key itself almost everytime after I login. Windows reset didnt solve the issue. I ran device check option provided by lenovo. As per the stats, no issues with hardware. It has windows 10 installed. Please let me know if you think of any solution for this. Thanks 

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This started happening yesterday with my laptop. When I plug in the AC adaptor, it provides power to my laptop but doesn't charge it. My laptop battery is at 0% so whenever I unplug the adaptor, it dies instantly. Anyone know if this is a dead battery or another issue?

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Hello you all,So I'm having this issue with my computer, I bought my laptop in 2014 and I got the screen broken due to malfunction of the hinges. I'd like to know if any of you know where I can get new screen assembly for my laptop. I know the warranty is really out of place, I tried to contact the Lenovo support in Brazil and they told me there's no part replacement available. 

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Hi there,So I've had my laptop for a while now and the touch screen stopped working a long time ago as well. I figured that I would wait until maybe someone posted a solution somewhere but there hasn't been any posts about it (that I could find) and it's been a really long time so I figured I would ask. So here's the problem. Touch screen stopped working. No idea why. Quite suddenly the touch screen decided to no longer work. I checked the driver and the computer says its functioning properly. I tried to see if there was some kind of update that I should download, and my efforts yet again were in vain. Alas, I figured the more knowledgable might be able to guide me in the right direction so....any ideas? With thanks,Matt

Answer:Lenovo P500 ideapad touch screen not working

Pharaoh wrote:Hi there,So I've had my laptop for a while now and the touch screen stopped working a long time ago as well. I figured that I would wait until maybe someone posted a solution somewhere but there hasn't been any posts about it (that I could find) and it's been a really long time so I figured I would ask. So here's the problem. Touch screen stopped working. No idea why. Quite suddenly the touch screen decided to no longer work. I checked the driver and the computer says its functioning properly. I tried to see if there was some kind of update that I should download, and my efforts yet again were in vain. Alas, I figured the more knowledgable might be able to guide me in the right direction so....any ideas? With thanks,MattHave you tried restoring to factory condition through the use of OKR?

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Hello, I have been using this laptop for a while with windows 8.1 running and touch screen used to work till today.  I google it and found that i have a missing driver (HID-compliant touch screen)  Device Manager --> Human Interface Devices -->HID-compliant touch screen Does anyone know how to get the driver? ThanksSpoiler (Highlight to read)     

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Hello. I have a friend who has upgraded her Lenovo IdeaPad Flex 15 laptop from Windows 8.1 to Windows 10. We're not sure if the upgrade broke the touch screen or whether it wasn't working beforehand. We've tried various things to get it to work, including the item here...https://support.lenovo.com/gb/en/documents/ht104469... and we've tried disabling the option to 'allow the computer to turn off this device to save power' in the HID USB devices. Actually, there is a device "HID compliant touch screen" that appears to be working correctly, and we get the keyboard symbol in the system tray, so the computer seems to be seeing the touch screen okay - it just doesn't work at all. My friend phoned Lenovo, who took the machine details and advised her two things...1. Gave her a link to try for drivers from the Lenovo website. The link appeared to be for AMD drivers and was for the Flex 15D computer - not very impressive.2. Told her if this didn't work (and I'm fairly sure it wouldn't) to revert back to Windows 8.1 - also not very impressive. What to do now I wonder? Thanks for reading this, and for any help you might be able to give.  

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Hello,   I recently did a factory reset on my Lenovo IdeaPad P400, and now my touch screen doesn't work, at all.  Before the reset, it worked perfectly.  I don't have any viruses, malware, or hardware issues.  If I go to control panel and look at the my computer properties, it says "No Pen or Touch input available for this system" or whatever.  Also, i've tried the FW update .exe thing, and when I click start it tells me "no controller available" or something like that.  I also tried using the OneKey Recovery option, and "Refreshing" my PC.  Also didn't work.  Any suggestions would be greatly appreciated.  Thanks!

Answer:Lenovo IdeaPad P400 touch screen not working

Download all the drivers for your pc.If after you download all the drivers and have no joy, try program called driver booster, that will help.





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Friends, I have a Lenovo Idea Pad U430 Touch (WIN 8.1 64 bit) and the touch screen seem to be having an issue. I had spoken to the Lenovo Support 4 times and spent more than 10 hours on this issue so far. The bubbles appear at the top of my laptop and the mouse pointer goes haywire. This occurs when I start my laptop, for a few minutes and also intermittent - does not happen every time I start. One support person asked me to do a factory reset and I refused as I would be losing the entire set-up and have to spend more than 10 hours restoring it back. I wanted to escalate the problem and yesterday another support person has given an idea to isolate the issue by disabling the touch screen as mentioned in this thread. I just did a Google search and looks like this is a manufacturing issue based on the posts in this thread.Contents from the thread I found in the web:  So I've uploaded this video to document the problem I'm having with my Lenovo Idea pad Z400 touch screen. Every so often, the screen would just go berserk. The video show the left hand side of my laptop with all those circles popping up as if someone if touching the screen. Well, no one is touching the screen ... the laptop is doing it all by itself. And when I try to log out, I couldn't because the mouse functions have been affected ... have to shut down the laptop by pressing the power button. Very frustrating. https://www.youtube.com/watch?v=znItnUW8feQ&list=UUbaNFySaNij9lqkST4SdeQQ&index=3... Read more

Answer:Lenovo IdeaPad U430 Touch Screen Issue

I just would like to make the following suggestion in support of the recommendation to factory reset the unit: 1. Run OKR backup and do a user backup. Save it to folder in another drive to be sure. 2. Do the restore through OKR and select restore to initial backup. This will restore to factory default. 3. If your problem does not exist anymore then it could mean something is going on. And you can start deciding to whether to reinstall those third party programs or not. However, if the problem still exist run OKR restore but this time choose user backup and point to where you save the backup. This should put back the unit to the present condition with all your third party programs and files intact.

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HI.I recently bought a Lenovo ideapad Z500 Touch, about 4 months ago.IntelCore i5-323M Dual Core Processor,Windows 8 64-bit6GB DDR3 RamDedicated GT 740M 1GB Memory.www.saveonlaptops.co.uk/LENOVO-Z500-59372966_1357426.htmlMy question is, is it possible to change the Ram, GPU and Graphics Card to something like this.2.4GHz Intel Core i7-3630QM (3.4GHz Turboboost)Windows 8 (64-bit)8GB DDR3 SDRAMIntel HD Graphics 4000/nVidia GeForce GT 740M (2GB)www.pcadvisor.co.uk/reviews/laptop/3449805/lenovo-ideapad-z500-touch-review/They are both the same model with different specs, so I am hoping that it's possible. How and how much?Thanks

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Hi, I have screen brightness problem and 5GHz wifi not discovering after window 10 installed. I know the easy option to downgrade is 30 days period which has already past. I was looking option to downgrade through Onekey Rescue System, But I am confuse here as I don't have OS back up in cd/dvd or anything. Can i do without it? if I make copy of OS now, which OS will be backup Win8 or Win10 (current using)? Please advise me what to do.Thanks

Answer:Ideapad Z500 Touch downgrade from win10 to win8 or 7

"...I was looking option to downgrade through Onekey Rescue System, But I am confuse here as I don't have OS back up in cd/dvd or anything. Can i do without it?" Comment: A copy of the Win 8 including all programs from the factory is place in a hidden partition of the hdd. You need OneKey Recovery program to access it and be able to restore the unit to factory consition. "...if I make copy of OS now, which OS will be backup Win8 or Win10 (current using)?" Comment: First of all how will you do the copy? If it is in Win 10 then you will have a Win 10 backup. That is after the upgrade to Win 10 you will not be able to make a backup through OKR but in Win 10 only.

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When I was playing Mass Effect 2 the game would suddenly freeze but the sound would keep going, though it would sound like a horn being blown down industrial fans and every so often would revert back to normal. If I had earphones in it would keep swiching to speakers instead. If I didn't Ctrl+Alt+Delete to task manager the laptop would sometimes blue screen or if I didn't end the task it could also blue screen. I thought the laptop needed to be refreshed so I did so, reinstalled all drivers and the game but it was still happening. I even found that when I went onto the nvidia control panel and looked at the spinning preview image, after a few seconds the system would freeze until getting the message about the driver not responding and successfully recovering. I've tried 3 drivers (The original that shipped with the laptop, the latest lenovo released driver and nvidia's latest driver) but they all had the same problem. For now I have just completely removed the nvidia drivers and haven't had any more problems. I would like to get the graphics card working again and was hoping someone might know a soloution. The Graphics Card is the Nvidia GeForce GT 740M. The most common blue screen I was getting when I wasn't gaming was the driver_power_state_failiure one and when I was I think it was the dpc_watchdog_violation one.

Answer:Ideapad Z500 Touch graphics card problem

There is no solution that I can find. If anyone knows anything or could at least put me on the right track I'd be very grateful.

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Dear allMy Lenovo Ideapad Flex 14 touch screen was working well until yesterday. I did the usual, restarting the computer, checking if latest drivers were installed, reinstalling the drivers suggested on Lenovo page but it didnīt work.Could you please help with this?Thank youFairyfetch 

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Hey all, sorry if this is the wrong spot for my post but I'm new around here. Yesterday, my Ideapad's battery malfunctioned when it was around 20%, and when I tried to plug in the ac adapter, it wouldn't charge. Eventually the battery ran down to 0, and now I'm stuck with a dead battery and laptop. Is there anything I can do? I initially thought it was the charger, and I ordered a new one, but even the new charger won't charge it either. 

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Seems like a hardware issue but can't seem to get this laptop to boot at all. On startup it hangs at the Lenovo logo screen. Have tried booting to a Windows 8 recovery flashdrive and it starts to load it and eventually goes to a black screen. I was able to boot to an older Hiren's boot cd setup and run a memory test from the cmd line(passed) and also tried to run mini xp and it seemed to only load the background for some reason.. Haven't had a whole lot of time to take a look at it but any ideas I could try out? - Thanks

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Hello all, I have a Lenovo Ideapad P400 and am using Windows 8.1.  64-bit.    I have 2 seperate issues, any advice on either would be greatly appreciated. 1.  I just ran Lenovo Solution Center Hardware Scan comprehensive and came back with Result Code: WWF00F000-HL9X7G.  Local Connection Test is what had the Warning.  The only other factor I could attribute to this warning code is in my Device Manager under "Universal Serial Bus Controllers", my USB xHCI Host Controller has a yellow "!" next to it and if I hit properties it says "The Device Cannot Start" (Code 10)  .... (Operation Failed)  The requested operation was unsuccessful.   Can you tell me how to fix the warning code recieved from LSC or how I can fix the driver issue on the USB xHCI?    Also I cannot for the life of me figure out how to re-enable my Touchscreen on the laptop.  It just turned off weeks ago and I have not been able to get it turned back on. Any ideas? Thanks a ton, Ch  

Answer:Lenovo Ideapad P400 Touch Screen and Error Code

Hi Bob,
 
Welcome to Lenovo Forums.
 
Firstly, this controller enables USB over wireless as part of the Intel (WiDi) Wireless Display function. The yellow bank (or warning) just started occurring in early 2013. 
 
The wireless display portion of the WiDi driver would still continue to work even with the yellow bang.
 
Lenovo Support Site has the Intel WiDi driver for the IdeaPad P400 which addressed the yellow exclamation mark issue.
 
Lastly, to enable the touchscreen follow below steps:
                                                                                                              
Solution 1 -

Swipe in from the right edge of the screen, and then tap Search. ...
Enter Calibrate in the search box, and then tap or click Calibrate the screen for pen or touch input to open Tablet PC Settings.
Tap or click Setup, and then follow the on-screen instructions.

 
Solution 2 -

Press the Wi... Read more

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Hi,When I power on/restart my laptop, on login screen the passowrd box automatically get filled by weird characters.I am able to login using my password after clearing the password box, but this is an annoying problem. This problem was there when I bought this laptop, but I ignored at that time. Once my system is up and running, I dont have this weird character problem in any of the application, so I am very much sure that none of the keys are in pressed state in my keyboard. Using "Eye Symbol" in the password box I am able able to see these weird characters, these are "+" characters. But why on startup the password box gets filled by this character automatically? is there any solution to this problem?

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I have a z500 (non-touch) that recently had its screen broken. I plan to purchase the LCD part and replace it myself. I was wondering if I could purchase the part(s) for the z500 touch and give myself touchscreen capabilities as well.Is such a solution possible?If so, what  parts might I need to purchase to make such a solution work?Thanks,  -Ben C.

Answer:Replace z500 screen with z500 touch screen?

HiWelcome to the forum and Happy New year!!This in all probabilities won't work.Reason: Touch devices have an extra glass touch layer over the lcd and both the touch and the lcd are distinctively attached to the main circuit/systemboard of the device/laptop/mobile/tablets.So, firstly, your mainboard should atleast have a port to attach a touch glass and secondly, the structure of the laptop should support it too.So, in my opinioin, it is a suicidal move and you should try it.Hope this Helps.Regards





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Lenovo Campanion says have a recommended bios update for my lenovo ideapad 510-15ISK Model Name 80SR Flash BIOS update - Flash from Operating System version for Lenovo ideapad 310/510 C 14/15ISK(with Touch/xiaoxin)Version 0XCN37WWApplicable OS Win7 & Win10(64-bit)  Installation READMEUpdated Date: 2016-10-08This package updates the basic input/output system (BIOS) on Lenovo ideapad 310/510 C 14/15ISK(with Touch/xiaoxin)But don't have touch screen do i install it? As it is a Recomended up date and it is not critical and I am a great believer in if it not broke dont fix itAs of yet this update is still pending! But I also like to keep things up to date  

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Hi, Basically, my girlfriend's laptop has been acting up for a couple of months now. Every other week, it will just crap out and refuse to start up past the POST screen. When this first happened, I googled to see how I could get her back in and created a recovery disk using the tools provided in Windows 8. Using this, she managed to recover some key files before having to reset the PC (deleting everything but the Windows files). Since then, this problem has persisted despite several attempts to prevent it (using less of the hard disk, turning it off regularly and so on), and we were told at a laptop repair shop that it was most likely the hard disk. Upon hearing this, I ordered her a new Samsung hard drive (2.5 inch, 1tb, 5400rpm) to replace her existing one which seems to be dying/dead. I have two main questions, which are: Was the laptop repair guy correct in his assumption that it was the hard disk which was the issue?If we replace the old hard drive with the new one, can we retain the copy of windows and the various lenovo drivers and utilities it includes?Thanks for your help, A8

Answer:Laptop (ideapad z500 touch) crashes and refuses to boot, needing to be booted from USB

 Was the laptop repair guy correct in his assumption that it was the hard disk which was the issue?Answer: Maybe.If we replace the old hard drive with the new one, can we retain the copy of windows and the various lenovo drivers and utilities it includes?     Answer: Lenovo drivers and utilities are in D drive and also in Lenovo's download site. As to the copy of Windows it is                    located in a hidden partition and difficult to copy.

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Hi, I recently upgraded to windows 8.1 and my battery won't charge anymore. I saw a similar post with firmware update solution suggeste back in May 2013, but I also saw there was no support for windows 8.1 on the software. Is there any fix for this issue out there? If not my product is still under warranty, any suggestions? Regards,Dhruv













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Answer:Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

Try installing the Power Management program update for Win 8.1.

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I've tried re-installing drivers, etc.  In system I see "no pen or touch input available for this display".  Touch worked fine until a month ago.  Any ideas?

Answer:Z500 Touch - touch screen not working

Hi metryc,
Welcome to Lenovo Community Forums!
 
Try Booting into the Recovery Environment.
     (From an OFF state, Press the One key Recovery Button)
Select Recovery.   We are not going to continue the Recovery, Just the Environment.
 
Once you saw your Mouse pointer, Try your touchscreen.
If that did not work there as well.
I suggest you call Lenovo Technical Team.
http://support.lenovo.com/us/en/supportphonelist_alt1
 
Cheers!
Solid Cruver





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Hello everyone , since i bought this notebook (ideapad z500 touch) the webcam was working normally and perfectly after a while i have found out that my webcam is not working proberly ... the webcam is functioning but the image taken from the webcam during video or during using the normal webcam app on windows is scrolling from right to left without stopping ... have anyone faced this problem before ??? thank you

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I upgraded my Z 500 Ideapad from Windows 8.1 to Windows 10.Until now the system is working well except for Skype: the calling webcam mini-windows is flickering.When I make a video call, in the miniwindows showing the live picture from my webcam, the webcam picture is not stabilized but  moves all the time from left to right.Is there anyone that knows more about this problem?Thank you

Answer:Upgrading Z500 Ideapad to Windows 10: the Skype calling webcam mini-windows is flickering

montmar wrote:I upgraded my Z 500 Ideapad from Windows 8.1 to Windows 10.Until now the system is working well except for Skype: the calling webcam mini-windows is flickering.When I make a video call, in the miniwindows showing the live picture from my webcam, the webcam picture is not stabilized but  moves all the time from left to right.Is there anyone that knows more about this problem?Thank youTry tools option in skype and select Video settings. See if you can recalibrate the camera for Skype.

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Brightness problem with Z500. I have run all Lenovo system checks, updated Intel and Gforce drivers, appears to be all ok. But the screen on the laptop has gone dim.Isouspect that this could be a power saving issue, any ideas please?










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Answer:Lenovo Z500 ideapad

Brightness problem solved, due to information below.

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Ideapad Z500 won't turn on, tried removing battery and plug directly using AC adapter but still won't work.

Answer:My lenovo Ideapad Z500 won't on.

Please help.

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Hi AllThis is my 1st post so please bare with me (excuse grammar using a non english keyboard)I upraded from WIN 8 to 8.1 and then WIN 10. A windows update caused brightness problem on my laptop that I cannot correct. I have tried to contact Lenovo direct but I cant get past the laptop seriel nbr input which I take straight from the back of the laptop but it is not recognized I need a new copy of WIN 8 and wanted to know if Lenovo would provide that I have pulled my product key from the computer and I just need WIN 8.Any info geatly appreciatedJohn

Answer:Lenovo Z500 ideapad

Product key is stored in BIOS, so there is no need to use any app to read it.Download a tool to create bootable media from Microsoft website and install Windows 8.1 using it:https://www.microsoft.com/en-us/software-download/windows8 Moreover at first, you may try to restore your Windows 10 to factory state (do a backup of all important data first). Go to Settings -> Recovery -> Reset this PC and select Remove everything. 

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please, ihave lenovo ideapad z500 and have aproblem with  win 7 in starting up it is very slow 

Answer:Lenovo ideaPad z500

Mahmoudarafat wrote:please, ihave lenovo ideapad z500 and have aproblem with  win 7 in starting up it is very slow Try the tweaks given in this link.

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I bought Lenovo Z500 1.3 year back. It started giving problems after the warranty got expired. First of all the Graphic card got crashed and now have issues with Keypad. This is very dissapointing .  

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hello hello! I just upgraded my lenovo z500 non-touch to windows 10, and i've been experiencing some problems. first, which is the most annoying, my start menu wont come up, i restarted a number of times and i tried the thing you copy in powershell and still didnt work. and also my brightness level is stuck, if i hit the + or - brightness on keyboard the brightness level meter on my screen changes but the actual brightness level of my screen doesnt move. task manager works, i restarted explorer.exe and sometimes start menu will come out and sometimes it wont, even if i restart the laptop its still a hit or miss. as for the brightness i tried updating and rollback display drivers and still didnt work. can anyone there help me? thanks in advance and have a great day!

Answer:lenovo z500 non touch windows 10 issues

Make sure Windows has updated entirely. As it is a brand new operating system, there will be some bugs . Microsoft released a 1GB patch and that might solve some issues for you. Just search Update in Cortana and select the Windows Update/Settings option, then check for updates and install them.





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Ever since I got the laptop over a year ago, the audio was never working properly for me. Every time a sound was played there would be a staticky sound played with the audio. The same thing happens when I use headphones with it. The laptop is also out of warranty so I don't know what to do.













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Answer:Lenovo Z500 touch static sound

If you haven't re-install the audio drivers, now might be a good time to try.  The link below is for the available drivers from Lenovo for your model.  Just select your operating system in the top box to obtain a correct listing of the drivers.
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-z-series-laptops/ideapad-z500-...
 
It is unfortunate that you didn't try and resolve the problem during your warranty period as it could be hardware related. 

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HI! I have just purchased an Ideapad Z500 3rd Gen i5 laptop around 10 days back and am seriously fed up with the performance. From the very first day, the machine is working slow, the USB ports are giving me problems right since day 1. On top of it, yesterday, when I tried to eject a pen drive, there is a small part which has come out of the laptop alongwith the Pen Drive. I am sure, it has something to do with the USB port. Furthermore, today the keyboard panel has started to pop up slightly. Also, the machine works pretty slow, as compared to the excellent configuration which I had chosen. Someone please help! I need to get this laptop replaced immediately. I wonder if it was my mistake to choose lenovo over other brands. Please please help. The Serial No. of the machine is xxxxxxxxxxx and the model no. is 20202. Expecting a quick response from the Customer care team. Regards, Sunil Rijhwani Cell:xxxxxxxxxxxxxx
 
Moderator Note; s/n & personal information edited for member's own protection

Answer:Lenovo Ideapad Z500-Serious issues

I bought mine (z500) last month (10 Nov 2013) at lowyatt plaza, kuala lumpur but when i checked at the website, it's warranty has already started 2 month before i bought it. The gaming performance is very good i cant deny it but the main issues now are :
 
 - The keyboard slightly bend up !!
 - Some of the keys easily pop out
 - Hardisk performance is too slow that i cant run more than 1 apps
 - CapsLock LED indicator reversed (it lights when in lowercase mode but lights off when in uppercase mode)
 
Visual as follow :
 
Link to picture
 
Link to picture
 
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

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I have a problem with my ideaPad Lenovo Z500 .I tried to connect it to my tv (LG smart tv) by an HDMI cable, but , it didn't work so I tried to connect it again to another TV(Samsung smart tv)  but it didn't work.I have the latest version of Windows(Windows 8.1).I also pressed Win+p to extend my screen to the connected TV but nothing happened , my tv says "no signal".When I connect the HDMI cable to my computer it become black for few seconds and then it returns to work normally .Please i need help . Thanks. 

Answer:NEED HELP LENOVO Z500 ideaPad HDMI TV

unfortunately hdmi of ideapad z500 support until 1080p res. Nvidia 740m support uhd but hdmi is the intel graphic card... sorry for bad english

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hello friend i have a laptop lenovo ideapad z500 series,I installed an internal hd traditional very slow and I would like to replace with a Samsung SSD 850 Series 500GB evo fromI have some questions for you1) the first thing you think and 'compatible in size?a friend of mine told me that there looks SSD 2.5-inch low-and high-profile and your SSD and may be inconsistent when it is high profile.I would never ever let me take apart and then I prove incompatible.2) it is compatible as I hope with all my strength I am 'knock on wooddo you think you will void your warranty if you do disassemble ??3) I live in Milan and I was planning to take it to a shop of Chinese in Chinatown the operation of simple replacement should cost between 10 and 20 euro although talking to their engineers have told me that they do not know ....there will 'be trusted ??I wanted to do it but then when I saw the video on youtube I said let fe 'and a casinoaside from the joke I was thinking well to take him to a service center lenovo maybe take a little, and I make them work.experiences that you have ??know someone in Milan or Milan hinterland able to do this' cause has already done on your laptop ??4) Now we talk about the migration of data and the operating system keep in mind that initially when I bought was on windows 8 then I upgraded to Windows 8.1, and more free time I would definitely installarci Windows 10 as an upgrade from the 8.1 even though the maximum It would be to installarci Windows 10 ... Read more

Answer:chang ssd in my lenovo ideapad z500 help my please thanks a lot

sorry about my bad english

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Hello, i want to ask if this temperature is OK for this Notebook when i'm playing game TERA on full graphics and should i low the graphics if this is too high temperature ? I am just afraid to not burn this machine in few days if keep it so hot. 

Answer:Lenovo ideaPad z500 temperature

Dear LightningBG
 
Welcome in lenovo community
 
We can confirm that there is not issue related to the temperature from this screen shot . 
 
Thanks
Alaa





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I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.













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Answer:Booting from CD/DVD on Lenovo IdeaPad Z500

almoullim wrote:I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.Go to bios and set Boot Mode = Legacy support. Then Save and Exit. See picture below.

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Dear Lenovo community, I would like to change the HDD of my Lenovo z500 with a SSD. Moreover, since I have problem with the OS (win 8.1) I intend to format the PC and reinstall it. My question is: after the substitution of the HDD and the install of the new OS will I still be able to use the hotkeys (pc brightness, volume etc.) of my keyboard or have I to install some additional software or set them in the BIOS? Moreover, have I to install lenovo energy management (to control the battery) and the intel hd graphics drivers? thanks for the attention

Answer:lenovo ideapad z500 hotkey

 
Hi mardix1982 , 
 
 
Welcome to the Community Forums. 
 
Would you still be able to boot to Windows on the original image ?
You may create a recovery image first that can be useful on the SSD change or even clone it after a factory restore (One Key recovery page 23) using the SSD software or other tools. 
 
Since there be no changes on the BIOS , hotkey features under configuration setting should stay enabled. 
All other drivers and power management tool such as Lenovo Energy Manager are available from the support site.  
 
You may also order purchasable Windows installer with drivers by calling technical support . 
 
Italian  1-997-51926 (Costo della chiamata: 11,88 centesimi di ? al minuto + IVA)
9:00 - 18:00 Monday - Friday
 
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Ideapad z500 brightness can't increase
 
Update us how it goes.
 
 
Regards
 

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Hi, I was recently playing a game on my laptop (a Lenovo Ideapad z500) when the laptop began freezing and came up with a error message saying something a long this lines of shutting down to prevent data loss. Since then it's been trying to diagnose and repair with no success, I have attempted to use any of the F8 options but the laptop just restarts with no visible difference. I have also tried a system recovery attempted an intital as I did not have on saved and that didn't work either. Does anyone have any experience with this issue and/or can advise? Thanks in advance.

Answer:Lenovo Ideapad z500 - Won't boot

Hi Aidso,
                           
Welcome to Lenovo forums.
 
As per the query we understood that you are facing issue with the system not booting in your Lenovo Z500 laptop.
 
Try to boot the system to safe mode and select system restore to the latest date and check for the issue.
 
If still the issue persist, then in safe mode uninstall the display driver in device manager and restart the machine and check for the issue.
 
Check if the system is overheating while playing games or while using any applications.
 
Hope this helps. Do post back if issue persists!
 
Best regards,
 
Ashwin.S





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Hi,I own a Lenovo Ideapad Z500 laptop, which is out of warranty...And, its mothrboard is damaged adn not working...I've tried to get assistance from lenovo service center located in HYDERABAD, they are not helping me..I asked them to place an order for motherbard for this specific model.No reply from them... tried 2 more times but, there is no response from them..
These are my device details ..
 
Lenovo Ideapad Z500 (59-380463) 
Processor: 3rd gen Intel core i5 - 3230M (2.6 GHz)RAM: 6GB DDR3GPU: Nvidia GeForce GT 740M - 2GBHDD: 1 TBDisplay: 15.6" screen (1366 x 768)DVD RW DriveOS: Windows 8 64-bit
Serial No: ************
 
Can anyone help me to get the motherboard model number ?If u can point me to the link to buy the product(Motherboard), that would be really helpful....
Thank you..
 
 
Mod's Edit: Serial number removed for owner's protection













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Answer:Need Lenovo Ideapad Z500 Motherboard

Try Ebay.

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I recently had a problem with my Lenovo Ideapad Z500. I've only had it for around a month, and it's been working fine. But today I turned it on and It restarted my laptop as Windows experienced an error, now everytime i try to boot my laptop up, it takes a while to boot and in the end doesn't boot, and goes to scanning and repairing (C: and get's stuck on 2 % after like two hours. This is ridiculous, I paid over Ģ500 for my laptop, and it's doing this already? Can't believe it! Why do I do? 

Answer:Cannot boot my Lenovo Ideapad z500

Power down your laptop then press the NOVO button. Select System Recovery to return the system to factory default. After restoration remove McAfee and enable Windows Defender thereafter.

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i just want to ask if how much the price of z500 i7 today? 

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Hi,I'm italian, sorry for my bad english.My Lenovo IdeaPad z500 has a problem. I have a router with 150mbps wifi n but my Lenovo is only able to connect at 65mbps (sometimes, for few seconds, at 72mbps). I'm so close to the router and there is nothing between me and it. I have full signal and there aren't other wifi that use my channel. I use WPA2 AES as criptation method. The problem is on my laptop because my father's laptop, an old Acer, is connected at 130mbps.I have no idea what to do, please help me.Thanks so much for future answer!

Answer:Wi-Fi N 65mbps only on Lenovo IdeaPad z500

hello there,as we've already discussed similar issues earlier, i suggest you to check the thread below first. if it doesn't work, you could just search the forum as " wireless n" and you will see few more threads that could help you to solve the problem.http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Y560-Wireless-n-mode-not-connecting/ta-p/...hope this helps.

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I've recently started experiencing issues with my Ideapad Z500. The warranty has expried, and so i cannot send it off to get repaired. I've replaced the laptop charger, with multiple different ones, all working, and yet it will still not charge. It will not turn on when plugged into the mains. I've attempted to remove the battery, and power through the mains, and yet it will still not power on. I've replaced the internal power jack (one which connects to the motherboard), and yet it will still not charge. There is no visible signs on the motherboard as to scorch marks where it could of shorted out.  From my point of view, everything is as it should be, but the laptop will just not power on at all. Any ideas on what can be done to get this working again?













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Answer:Lenovo Ideapad Z500 won't start

Welcome to the Lenovo Community !
 
Sorry to hear about the charging problem.  From what you have described and tried about the only thing left is to replace the motherboard.  The motherboard may have damage that isn't visible and without the proper testing equipment it would be difficult to locate.

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I have tried installing Win 8 Pro x32 either within Windows 8 SL x64 and through Boot-up using the media of WIn 8 Pro x32. Keeps getting error Invalid Key.  Please help.

Answer:Lenovo Ideapad Z500 OS Downgrade From Win 8 SL x64 To Win 8 Pro x32

hi bada,
 
Welcome to the Forums.
 
If you're getting an error "The product key entered does not match any of the Windows images available for installation. Enter a different product key." , check this article from microsoft to fix the issue:
 
Windows 8 or Windows Server 2012 installation may fail with error message: The product key entered d...
 
 
Best regards,
neokenchi

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Hi all, I've had my Lenovo ideaPad Z500 Touch for 2 years already, and this is the first time my KEYBOARD BACKLIGHT has stopped working. I am using Windows 8.1 (always updated) on a 64-bit OS. There has been no trauma to the device prior to the disfunction, however I did recently install CCleaner to my laptop to speed up the starting time (which may or may not have anything to do with the disfunction, but I am bookmarking it as a possibility since before installation my keyboard backlight was working just fine). Around the same time I also recently updatedWindows Malicious Software Removal Tool for Windows 8, 8.1 and Windows Server 2012, 2012 R2 x64 Edition - March 2015 (KB890830) upon recommendation from Windows Update, prior to which there was also nothing wrong with my keyboard backlight. (1) I have tried the Fn+SpaceBar option (as I usually do to toggle on/off when I'm doing work), but the backlight still does not turn on.(2) I have tried reinstalling Lenovo Energy Management (as has been recommended in previous posts), but it still does not work even after restarting. Since the last post on this was some time ago (last one on 2nd January 2014 with solutions that do not work for me), I would really appreciate it if anyone could help me on this issue. Thank you so much,

Answer:Lenovo Z500 Touch Keyboard Backlight Not Working

Just to check if the backlight can be restored: can you try restoring to a date before the installation of ccleaner and the malicious software removal?

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Hi, I have been having a problem for sometimes ago on my lenovo z500 touch laptop. When I play video file, the player ( vlc) run a few frames, then it stop, after many seconds or at least a minute or more, it can play the video normally.  Before this problem occurred, I can play the video file almost instantly (well, have to wait a few seconds for the player to start, after that it can play without running a few frames then stop). Before this, I have problem adjusting the screen brightness (it goes minimum brightness when i press the adjust button). So, I have updated the intel HD graphics driver (version 9.17.10.3223/10.18.10.3277 ) which i have download from the lenovo website. After that the problem with video happened but brightness screen problem solved. I have also try it on windows media player, still I have to wait  as long as the vlc to play without seeing it the run a few frames then stop. I also update NVIDIA often using driver downloaded from nvidia website. So, what happened? I am using windows 8.1, 4 GB RAM.













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Answer:Lenovo z500 touch delay in playing video

Hi Gnuhcyee,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with delay in playing video in your Lenovo Z500 laptop.
 
Try with different media player, try to scan for the virus as this might be issue with the virus. If the system is heating.
 
Hope this helps. Do post back if the issue persists!
 
Best regards,                                                          
 
Ashwin. S





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hello,

Since installing the Windows 10 upgrade, my lenvono ideapad z500,the system does not recognize the up or down depending on the brightness of the screenalways remains fixed at 100% of maximum screen brightness, then perform uninstalling the software display driver which is intel hd 4000 graphics adapter changing it by microsoft basic screen and if this basic controller allows adjustment of the maximum intensity between 100 % and 0 % minimum adjustment screen brightness. But if I go back and update the driver for the Intel HD Graphics 4000, returns and function brightness adjustment is disabled, to stay set to the maximum brightness setting the screen.
Being all for now, I await a reply.Yours sincerely.Paola

Answer:Brightness display lenovo Ideapad Z500

<p>Currently there is no driver for z500 for win 10.for now you can install windows 8.1 driver.that helped me for now.and now everything works fine</p>

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I have incredimail on my z500 laptop.  I have downloaded 8.1 and since I struggle to receive my E mail via incredimail the stay in my windows mail.  It is constantly showing operation incomplete and will not let them through.  Could any of you genius out there help me please with what to do.Thankyou   It had been okay but now works very rarely.

Answer:Lenovo ideaPad z500 wi-fi connectivity issue

I assume you're using wifi? Which wireless adapter do you have?

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I AM FACING PROBLEM WHEN EVER I PLG IN HEADSET CONTINIOUSLY I RECEIVED MESSAGE 'YOU HAVE JUST PLUG IN AUDIO DEVICE IN PORT', EVEN WHEN I REMOVED HEADSET FROM PORT SAME MESSAGE APPEARS IN AUDIO MANGER

Answer:LENOVO IDEAPAD Z500 AUDIO DEVICE

Hi maq9882114,What's the OS that's ur using on your machine? Is it Win7,Win8 or Win8.1?Judging from your post it kinda look as if the components inside is not responding to the exit of the headphones. But that's just my guess. Have you actually tried reinstalling and installing audio drivers?

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Hi,my problem is, my Lenovo is infected by Trojan, so I wanted to reinstall it with original Windows 7 disc.Next problem is that my dvd mechanic cannot read or load the install disc.I tried also usb boot but the same result, shows blach screen and nothing.. So I tried system recovery. It shows this: Boomgr missinghttp://shockwave3.rajce.idnes.cz/Bios#20150804_125037.jpg and Bios setup is strange: http://shockwave3.rajce.idnes.cz/Bios#20150804_120852.jpg and now http://shockwave3.rajce.idnes.cz/Bios#20150804_122140.jpg so I have no idea what to do next?? Will anybody help me please. Thx 













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Answer:Bios Problem, Lenovo Ideapad Z500

Problem was in wrong usb flash disc. Solved

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Hey guys,I own an IdeaPad Z500, with a ST500LM012 HN-M500MBB 500 GB HDD made by Samsung.I would like to make an upgrade with a 1TB HDD, which I would place in the HDD Caddy (DVD/CD Drive replacement).And I was also planning to get a Samsung 840 EVO SSD, which I would place in the primary HDD slot.BUT, the HDD I have at the moment is 9,5mm thick. And the 840 EVO is 7mm thick. Will I have any problems installing it in the primary HDD slot?And is there any chance I can fit a 12,5mm HDD either in the primary HDD slot or in the HDD caddy?I'm terribly sorry for my English, it's not my native tongue.Thanks in advance.













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Answer:Lenovo IdeaPad Z500 HDD thickness; SSD replacement

medo994 wrote: ...HDD I have at the moment is 9,5mm thick. And the 840 EVO is 7mm thick. Will I have any problems installing it in the primary HDD slot? Answer: Page 71 of the Hardware maintenance manual states 9.5 mm hdd/sdd can be used. If you have the 7.0mm drive it can also be accomodated. medo994 wrote: ...And is there any chance I can fit a 12,5mm HDD either in the primary HDD slot or in the HDD caddy? Answer: For the primary hdd slot, the hdd/ssd mounting cage is designed for 9.5mm, thus a 7.0mm or 9.5mm hdd/ssd will fit. However, a 12.5 mm will not fit. For the caddy, you will have to consult the caddy specs if it will accomodate a 12.5mm hdd. Also you may have to check the dimension of the caddy against the ODD to see if it will fit in the ODD slot.

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I recently tried to turn on my z500 after dropping it on the charging port whilst it was charging. However, after trying to turn it on it wouldnt start. I have tried the hard reset of pressing the button every 1 second 10 times and then holding the power button for 30 seconds.I have also replaced the charging cable inside the laptop and also used a spare charger.  Disconnecting the battery does not resolve the issue eitherWhen plugging in the charger, the battery light does not light up as well.Is there any solution to this? Thanks!

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