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Lenovo y 50 left hinge to tight

Question: Lenovo y 50 left hinge to tight

I would like to know how to loosen the left hinge before it breaks but custoer support want me to ignore the problem untill it breaks, this is unacceptable as i cannot affor tot wait the month it would take to repair. How do i loosen up the hinge? Please Help-Ian

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Answer: Lenovo y 50 left hinge to tight

Welcome to the Lenovo Community Fellow Wisconsinite !

Another owner of your model experienced a similar problem with one of the hinges being too tight. He / She found there was a small nut on the hinge that could be loosen so that the hinge moved more freely. Please see message number 89 in this forum discussion for additional information......

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y50-70-Touch-only-customer-review-broken-hinge-...

For your reference I have included a link below to your model's Hardware Maintenance Manual. Please follow all precautions when working inside your laptop.

http://download.lenovo.com/consumer/mobiles_pub/lenovo_y40_50_series_hmm.pdf

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My laptop, purchased 6 months ago has always had a tight left hinge.  It has recently gotten to the point where I cannot open or close it without a very real risk of the whole bezel cracking.  Unfortunately, when I attempted to claim this repair under the warranty, I was told that I would have to pay for the repair since it wasn't covered (!!!).  Anyways, there is absolutely no way that I will pay the extreme price that Acer quoted me, as it was nearly the price of the laptop new.  However, I am having difficulty finding the specific model for the hinges to purchase and fix on my own.  While there are many acer hinges to be found, I am not sure which would be compatible.  Does anyone have any information on which hinges would be appropriate for replacements?Thank you

Answer:Left hinge on E5-575G too tight

A small update, I have had my second (more clarifying) warranty claim to Acer rejected and also called the technical support hotline.  I was told that Acer does not cover physical damage.  Well, this is physical damage caused by their manufacturing processes.  I am very miffed at the moment that Acer cannot fix an issue that they caused. But, on the brighter side, I am willing to attempt to fix this problem myself if I can find the proper replacement hinges.  Does anyone know which hinges are compatible?  All of the normal parts websites listed do not seem to list the E5-575G-53G next to any of their hinges so I have not been able to find the appropriate ones.  I hesitate to go through the parts supplier that Acer pointed me to, as I do not want to support Acer in any way in the future.

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Hi, i own a Lenovo Y50 non-touch laptop. The screen lid nowadays is tight to close. While opening the lid is smooth and does not feel tight, but while closing the lid the hinges in the lid seem to be locked due to more friction and each time while closing one has to apply more pressure and also produces a creaking sound. Please help me with this problem. Thanks in advance.

Answer:Lenovo Y50 Non-Touch tight hinge

Hinges seem to be a common problem on this machine. this video show how to access the hinge you may have to loosen the nut slightly

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Our Company has purchased 40 new SL 500 laptops 8 of the 40 Computers have the left Hinge broke and have been returned to Lenovo for repair. These laptops are in Service Trucks and mounted on stands. Some of them are using screen secure holders as a part of the mounting bracket. We are trying to decide is these computers getting abused or is this a factory issue.Thanks

Answer:Lenovo SL 500 laptop left hinge breaking

Hello Rogerw, welcoem to Lenovo forums.Please provide us with some pics of the damage and the secure holders.

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I bought 1.5 years ago lenovo yoga 2 13 notebook after a while it2s start to crack ( see the pics ) I sent to service in turkey ( BDH ) thay sad the problem originted from you, how it can possible. it means you are not to open the screen.      

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I bought 1.5 years ago lenovo yoga 2 13 notebook

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Hi, I have bought Lenovo Yoga 500 14 a month ago. Several weeks ago I started to notice left hinge cracking when opening/closing laptop screen and it becomes louder. If open/close screen a little faster - the cracking dissapear. If do it slowely you can hear hinge cracking even on the video:https://www.youtube.com/watch?v=erCRoJiLjWwWhen I bought laptop I had upgraded memory and hard drive, so I don't know if I still have a warrenty. But this problem defenetly isn't due to me.

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Question: tight hinge

need help urgently. my laptop's right hinge has got stuck. it is not moving and the laptop screen case comes out when i try to close the laptop. please tell me how to fix it at home. 

Answer:tight hinge

hello11 wrote:need help urgently. my laptop's right hinge has got stuck. it is not moving and the laptop screen case comes out when i try to close the laptop. please tell me how to fix it at home. You can disassemble the notebook and make sure the hinge is operating properly without anything sticking in the mechanical parts.  There's no "fix" that we can simply state because we don't know the exact cause of the problem.    If there's nothing blocking it from closing then you'd be looking at replacing the hinge(s) at minimum.

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I've noticed a few posts on this issue (lenovo Y50-70 touch screen hinge breaking).  I bought my laptop via Amazon in July 2015 so it should still be under warranty (even though the tech support website says it is not....it also thinks that the warranty started in January 2015).  I, however, have had zero success with contacting technical support for help (I talked to a representative on the phone; she couldn't help me but said I would be called withing 48 hours.  It has now been 168 hours and I've received no phone call; I also submitted a request via the web 72 hours ago and have received nothing.  And I can't get anywhere with the online "contact us" since it won't recognize the serial number of my machine).  Anyone have a phone number or other suggestions?  At this point, I'm very frustratred with (a) the product and (b) the technical support from Lenovo. 

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Hi, My SL500's left hinge broken in warranty but lenovo says that: This situation is not in warranty, this is user related problem. In this forum a lot of peoples have same problem but their laptops fixed in warranty. Why my laptop not fixed in warranty?





Lenovo SL500 2746-A78

Answer:Lenovo Thinkpad Complaint SL500 Left Hinge Broken

hi volkans80,could you provide to me the following :Name:Country: Mobile: Email: MTM [machine type model]: (To locate MTM - http://support.lenovo.com/en_US/FindProductNumber.page#find) S/N: Date of Purchase: Case/Order Number : (if any)Description of issue :





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Hi All, Lenovo ideapad S510p left hinge broken need cover body. I visited few Lenovo service center but no center has S510P body cover. If someone knows from where I can get it please suggest. Location Pune\Mumbai India. Rakesh

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Lenovo India is suggesting me to replace the defective left hinge along with the entire body of my laptop amounting to Rs 6000 approx. Since adp is not covered here in India for me coz I got mine from the states.My question here is how has lenovo classified this case under accidental damage even after so many users have complained about this issue.It is clearly a build defect and should be covered under base warranty.please provide a viable reason for me to pay such a hefty amount after spending a fortune on my machine and which clearly shows the shortcomings in the building of this laptop.I got this laptop in December 2015Kindly provide the solution at the earliestRegards,Abhishek

Answer:Lenovo y5070 nontouch left hinge build issue

Correction it's December 2014

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I have a T500 that has a left hinge that has tightened during the last two weeks. Cracking/warping of the surrounding plastic is beginning to show. I see a number of posts from around 2012 on the same problem, but no discussion other than "Replace it." I have a replacement screen, so I intend to do the whole assembly. However, it seems as if the tightening should be just a lubrication problem, given the age of this unit. T500s possibly aren't unique in this respect. I'd expect that it's at least partly the same for some other members who have asked or will someday ask about this. So, does anybody know:If lubrication is possible/reasonable, andWhat an appropriate lube would be?Maybe if this is solved once, a number of other users will also benefit. Naturally, any introduction of a lubricating material will be risky, if it's desireable at all. Thanks,Tom 

Answer:T500 hinge tight -- loosen/lube?

Welcome to the forum!
 
I don't think any lube is needed.
 
My bet is that the LCD's magnesium structure frame got a crack on that area. I've seen that too many times, a commom problem with the T/W500 series. 
 
You can open the LCD bezel to inspect that left hinge area. This means you need to remove some screws and carefully detach the bezel. You can follow the instructions from the HMM (Hardware Maintenance Manual), page 106 (the page# printed on the PDF), which can be downloaded from here: click me!
 
If the crack if the cause the only fix is to replace the full magnesium frame (some users managed to glue it with two component adhesive)

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So, I just went to open my laptop a while ago. As I was opening, it went maybe a quarter way up (I don't think even that but giving the benefit of the doubt) fine. Then it suddenly wanted to stop. Unfortunatly I was already into the motion and snap. Bezel popped off at the bottom and screws that mount the back panel to the hinge are broken! It appears the nut on the hinge self tightened! I had to use pliers to loosen the hinge so that I could put it back down! Contacted lenovo chat, guy said that "accidental" damage is not covered under warranty! Has anyone else had this happpen to them? How did you handle it? He said I could send it to them (I have to pay for shipping!!!) and IF they decide it is covered under warranty, they will fix it. Otherwise I would be charged or have to get it shipped back to me. Needless to say, I'm pretty md right now! 

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Hi, Generally loving my W530, but the left hinge has developed a strange cracking sound when adjusting the lid angle and gotten much tighter. It makes the noise because it seems to be holding the display so tightly that when the display actually starts to move it makes a cracking sound. I wouldn't mind a little bit, but it's now to the point that people in a room look at me when I move the lid. It's worth noting that the hinge isn't quite flush where it meets the base of the laptop, unlike the right side which doesn't make the noise and it considerably looser. There is virtually no space at the left side of the hinge where the monitor meets the hinge, but on the right hinge there is considerably more room on both sides of the hinge. I'm wondering if the monitor is rubbing against the hinge or something like that. Is there a screw that could be loose that I could tighten to make the hinge more flush if I removed the keyboard bezel surround? Would squirting some oil in the hinge be a good idea? Any other thoughts? Also interested if anyone else has experience this. Thanks!

Answer:W530 Hinge Very Tight, Cracking When Lid Angle Adjusted

My hinge tension is perfect, there no hinge cracking noise when opening the screen.

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The right hinge broke on my ENVY m6. Now the left one is about to go. The waranty is up and I have noticed that this is a common problem with this product. I should hope that there has been a recall on this. HP should at least repair the issue free of charge (waranty or no waranty). I take great care of my things and my computer is no exception. Please give me advice on this one. I am extremely disappointed at this point.

Answer:Broken right hinge. Left hinge about to go on my ENVY m6

Hi @NeiCe , I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

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I have to report also 3 issues with my Lenovo Ideapad U410:1. WI-FI issues since I bought the notebook, end of February 2013.    - I tried updating the wireless drivers, but did not help.2. Left hinge detached from the lid 3 months ago.3. The LCD screen remains black after starting the laptop, it takes several reboots to eventually display the image. The left hinge detached from the lid apparently because of poor design, the plastic keeping the screws in place broked in small pieces... There are still pieces of plastic around the screws... No way to place the hinge back, unless passing the screws through the LCD lid... Being a desktop support technician, A+ certified and Dell technician certified, I supported IBM laptops, then HP laptops, and now Dell laptops. Never had this kind of issue with other laptops. I have an 16 inch HP laptop since 2008, and still no issues, also WI-FI works wonderful. I bought the U410 to have a smaller notebook, as the HP is much biger, thicker and much havier, but unfortunately after only 2.5 years of use, I cannot use the Lenovo Ideapad U410 anymore. I would invite Lenovo to replace the lid, fix the display issue, and also fix the WI-FI issue. Thank you for reading this.   

Answer:Lenovo Ideapad U410 left hinge detached from lid, also WI-FI issues and display issues

Hi NL,
 
Welcome to Lenovo Community Forums!
 
This Problem had been addressed in this Thread
 
Hope this info helps
Cheers!
 





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Very frustrated with this...I opened the laptop gently as I would always do  and the hinge on the left side of the laptop just snapped and popped out of the plastic monitor frame.  The design of the hinges are just terrible and i can now see how they work because the case has been damaged just from opening and closing the laptop.  I can now see inside the whole left side of the case.  To top it off I have already invested considerable time into upgrading the OS to Windows 10 and customizing and installing software on this laptop. I cannot close my laptop entirely since the screen closes on an incorrect angle. Since I am out of warranty, is there any way to fix this problem? After reading several posts, it seems to be a common problem with the envy models.

Answer:HP ENVY dv7-7233nr Broken Left LCD Screen Hinge; Left side o...

@phosfate00

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I n have a G510 with case cracking on left side very bad!  First you want to oil hinge on left if tight with oiler with straw to get into hinge.  Second, I drilled and placed a screw thru top next to speaker and right of power button, down to bottom case the one that's removable.  If you have this problem I can post pix.  This fix seems durable and without it the whole left side would've broke off.  I comes down to cheap plastic and inferior design.  My case was missing a screw that would have help prevent this, bnut plastic is brittle and thin.  Then there is the bios lockup problem which I have a fix for too.

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I need help I have to screw the screw in for my G570 model. It wont stay in and the computers insides are open. My screen hangs down and I can't move it, I'm afraid it might snap. I can't get lenovo to take the warranty. What can I do??? I didn't drop it or anything, I have the  screw but it wont stay tight and just falls out all the time. HELP!!!

Answer:G570 screw wont stay tight and my opens on the left side showing computers contents

I'm not there to see it..  Maybe a slightly larger tiny tap to make new threads and matching screw size  ,,, and a couple drips of fingernail polish on the side of the head to lock it to the case.     Flex that plastic case moving it around and screws will do that.

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Hi, I had purchased my lenovo laptop on December 2007. The model no is, Lenovo 3000 Y500 series. The laptop's hinge and hinge cover have been damaged.However the laptop is functioning well. Please suggest what to do in such case. Can I approach any nearest lenovo authorized service center for replacement of this part ? If Yes, then what will be the approximate cost involved for such replacement. Please help... Thanks and Regards, Jitendriya DashMumbai.Ph - +91 9920896286

Answer:Damaged Hinge and Hinge cover for Lenovo 3000 Y 500

Hi, I also intend to buy a new body/shell cover for my lenovo y500. Any suggestions where can i get it from?

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Hi. The option to get a new one comes as a pair only. Does anyone have a spare? I don't really need to buy the right one only the left hinge. Regards Peter.

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Question: Left hinge

Hi This is about the back cover below the left hinge which pops out around 4 to 5 mm when laptop is opened or closed. After checking, it seems that the back cover area that supports the left hinge is very weak and damages easily. I always thought that every laptop maker has tests which certifies how well a laptop deals with continuous opening and closing. Obviously corners have been cut and quality control have not been vigilant. With the number of complaints this has, HP should do an unconditional recall to redeem their name. I was considering getting a Spectre for my wife but now I have doubts about thier quality and customer focus.

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HP fixed my left hinge and finally it was distorted to where I jad to be careful opening it.  THEY JUST FIXED THIS!!  I opened the case and saw the bolt receptacles in the case are not holding the hinge in.  This is a horrible design!!!!!!!!!!!!  I put an oversize sheetmetal screw through the bottom bolt hole and the sent it through the offending hinge.  Now it looks crappy just to do the dame tying.  Very dissappointed-doubt I will buy HP again,

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Question: Left Hinge

I have had the HP Envy for some time and expected it to be a premium product by HP leading me to believe that it would be a good long term laptop to use. Unfortanately, this is not the case, after spending a huge sum of money on a laptop I would not expect the laptop to have such a stupid problem, where the laptop seperates from it's casing. After doing some research I have found that this is a regular fault and HP aren't doing much about it. I am giving HP a last chance to contact me as to what they can do for me before taking action myself.   

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Hi,
 
I have purchased a Lenovo Y560 laptop on 03-10-2010 and  I got this left hinge issue. I was about to close the laptop when I suddenly heard a click sound and after a thorough inspection I found that the left hinge is broken without any reason. I went through a lot of discussions over the internet and I found out that this has been a common problem in this product.
Some of the links:
1)http://forum.notebookreview.com/lenovo-ibm/543887-y560-hinge-issue-explained.html
2)http://forums.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Y560-Screen-Hinge-loose/m-p/352099#M32194
3)http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/How-to-replace-the-hinges-for-Y510-Y530/t...
  The next day(24-1-2011) I called up the Customer Care India  and I was given a case id and the representative  asked me to go to the Service Centre at Velachery , Chennai ,India. I visited the service centre the next day with the given case id and to my dismay , THE CASE ID WAS IN THE STATUS:CANCELLED. Things I noted in the service centre :
 
1)They were too lethargic about giving a proper response as how can the case id be cancelled without even the user's consent.
2) When I tried reaching the customer care again , they  gave a new case id for the same issue and the case id : 4270154295 and ONLY then they looked into the issue.
3) After some diagnosis, the technician said  that the product is still under warranty and it needs a part replacement. to my memory , he ... Read more

Answer:Y 560 Left Hinge Issue

I just wanted to report that I'm having issues with my left hinge as well. It's very similar though not identical in nature. Anyway' I had noticed that my left hinge was looser than the right hinge a long time ago, very soon after the purchase. and after I got my machine back from the service center after they replaced my motherboard. I never though much of it, but I decided to investigate this morning. As I was opening and closing the laptop, I noticed that the back of the computer next to where the battery is bulges out a bit when i open the computer, and bends in when I close it. It only happens on the left side. Then, I turn my computer upside down to see if there are any loose screws, and I see a weird piece of plastic in the screw hole where the bulge occurs, and I pull it out. I turns out it's a section of twisty tie, the kind that you use to close your sandwich bread bags. After I pulled that out, the screw straight up just fell out of the hole. There was nothing holding that screw in place except for that little section of twisty tie! Anyway, even with the screw out, the bulge hasn't gotten any worse, and the screen hasn't gotten any looser, which tells me that nothing has been attached to the other end of the screw for a long time now. I'm going to call the service center to see if they can replace the body of the machine, or possibly send me a replacement. I'll update you with any news. Update: So I got in contact with Lenovo and am getting ready to ship my ma... Read more

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Question: SL400 Left hinge

I got my SL400 2743CTO back in december of 08 and noticed that the left hinge to the screen is cracked but the display still works. Will lenovo repair this or am i out of my warranty? When i open the lid the whole hinge almost moves with the display. The right hinge is holding it on i guess.





SL400 2743CTO 2GB RAM. Core 2 Duo T5870 2.0GHz HITACHI 160GB 5400rpm

Answer:SL400 Left hinge

I am having the same problem. Also the power receptacle has broken loose and I get intermittent AC power. I have onsite service and they are supposed to be coming to fix it when the parts come in.

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Hi, My T43's left hinge is broken, and I need to replace that. If I am not wrong, I need replacement part 91P8388. Can someone tell me the steps to replace this hinge.Is there any video available which shows these steps ? I tried searching youtube, but could not find much. Thanks in advance,pkd

Answer:T43 Left hinge broken

This is the manual, it has a step by step guide for replacing every possible component in the T43. http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-58837  

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Hi, the left hinge (as I look at the screen over the KB) on my T42 broke. The computer still works fine. Can you tell me which part I need to fix the broken left screen hinge? Also, is this something I can do myself? Thanks.

Answer:T42 Left Hinge broke

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/39t6192_01.pdf follow this manual it will show you how, you can order the part from IBM parts or ebay, the part number is included in the manual. 

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I have an Aspire E15 laptap, not quite 2 years old.  Just noticed the left hinge is coming apart.  I have to keep pushing it back together.  

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Question: broken left hinge

I am seeing plenty of this same problem. I have a broken left hinge. I want to know if the part number 832356-001 is the correct hinge I am not happy with the laptop it is falling apart and not very old. I also need to know if I can get a pdf of all the parts in a visual format. It is out of warrenty and I will have to fix it myself. I am very unhappy with this laptop and so are a lot of other people on this forum!!! 

Answer:broken left hinge

@ted440

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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I am having an issure with the corner of the base of the laptop seperating near the bottom left of the screen (near the hinge). When the laptop is opened, the piece pop apart. When I try to snap them back together, they pop back apart as soon as I let go. I have been looking on the forum and it seems that this was a common problem. I am concerned because I do not want it to break as it was not a cheap laptop. Can anybody help with this issue?

Answer:HP ENVY 17" Left Hinge

Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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Question: Left Hinge broken

The left hinge of my Envy m6 Notebook has broken, and i would need a repair as soon as possible.As i have seen this is a very common problem (ex. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-m6-Broken-hinge/m-p/343...), what solutions do you offer?I am looking forward to hearing back from you,Nelken

Answer:Left Hinge broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Question: Left hinge issues

Hello,  I am have the same issues. Ive had my laptop for quite a while now and it is still in pristine condition. I have noticed that recently the left screen hinge is sort of loose and it pulls apart when I open the screen. Can anyone help point me in the right direction?











Solved!
View Solution.

Answer:Left hinge issues

@Dmann

?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).

If you are unfamiliar with the Forum's private messaging please click here to learn more.

Thank you,
Omar

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Like many others my left side hinge is coming apart. The plastic seems to be pretty cheap, I'm quite dissappointed.

Answer:Left hinge coming apart

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: Left Broken Hinge

I haven't had my HP ENVY TS 17 Notebook but a little over 2 years and my left hinge has broken. I took it to a computer tech and he said you guys do not have a recall on this issue nor do you have any intention of solving the issue. I can not afford to buy another laptop and this is the 6th HP I have owned including desktops. I will not buy another one unless this problem is taken care of. I would like some feed back on this as I see there are numerous people with the same problem. Thanks! 

Answer:Left Broken Hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Question: broken left hinge

Like most HP Envy machines I too now have a broken left hinge. Before it falls apart, would it be possible to buy a replacement base? and from where?

Answer:broken left hinge

> Would it be possible to buy a replacement base? and from where? Search:  http://PartSurfer.hp.com for the availability of parts for your specific HP notebook. 

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Question: Broken left hinge

Purchased in April 2014 directly from HP. Producy number is E1P14AV. Serial number is: 5CG416D5W4. Like many others have experienced, the left hinge has broken. Will HP repair this defect? Tony

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Question: left hinge loose

The left hinge is very loose, when i open and close the laptop it pops in and out and when rotating the screen somethimes the creen scrapes the body , the lid also soesnt sit perfect because of the hinge (all same problem diffrent symptoms

Answer:left hinge loose

@eddiesketti10

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

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The left hinge will not let me open the laptop.  It is stuck or twisted.  A small piece of plastic has fallen out of the hinge area.  I have seen several postings pertaining to the same problem with the left hinge and there was a recall on this hinge.   My laptop is out of warranty.  Please advise.  Can I get my laptop repaired with the recall? 

Answer:Left hinge is not working.

@nanufree

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Hi Guys Ive had my laptop for around 3 years now and DV7-7064EA and its puling itself apart. Any ideas wether HP will help or am I on my own?

Answer:My Left Hinge is Pulling Apart

@matty4afira

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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Question: broken left hinge

I have this Hp notebook 15 that i have been using for over 12 months now. Today I was working on it and it was then that when i flipped the lcd to turn it off that its hinge broke all of a sudden. at first i could not understand the problem but as i turned the screen down it creaked and the cover on screen's edges ripped apart. What should i do? Is this included in warranty?

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Question: Left hinge broken

I have HP pavilion HP 15-r210dx. Its left hinge is just broken. I was just closing the lid. I am very disappointed with HP quality. I need it to be fixed by HP. How can metal hinge be broken in normal use. Its just 1.5 years old. 

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Question: left hinge broke

i have an hp envy 17 SE NB PC and the left hinge in broke where can i let it repair in miami FLand how much is the service price

Answer:left hinge broke

@Tariqnasj

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Question: HP envy left hinge

I've read in the forum that someone got their laptop repaired at NO COST?? Even after lapse of warranty? Wow, what did you do to convince HP to do this? I have sent several requests and complaints and a HP rep phoned to ask about it then told me to pay $300.00 for the repair. I do believe a substandard quality back cover which undoubtedly costs very cheaply to make is a good trade of for keeping customers. But it seems HP is more concerned about making money once and not considering about after sales and follow up sales. They certainly lost me and I was considering buying the Spectre but not anymore. BTW I checked an online supplier for the back cover and it sells for $35.00 from China but I prefer to do the repairs myself.

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The left hinge has been mulfunctionig, breaking the case cover on the left side of the laptop, and affecting the fan.

Answer:Left hinge malfunctioning

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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The left hindge on my laptop is loose. I do not feel comfortable using it in tablet mode because I am concerned the movement will further agrevate it. It is limiting my use of my laptop which I use for my business. Can you please help me? Thanks,Lalania

Answer:Left hinge is loose

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

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Hello I have a V series laptop, V5-571-53334G50Makk to be specific and since recently the left hinge was loose and whenever I open the laptop, it was wide open(kept on increasing as I tilt the screen) now the gap has widened. I was wondering what I do to fix this issue? Is it fixable at home with some time and repairing or do I need to take it to a repair center?

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Question: Left Hinge problem

We have purchase our HP Envy TS 15 from Costco online about 3 years ago. The warranty has expired. About couple of months ago I saw the left hinge seperating from the casing. It makes a clicking sound when the screen is closed/opened. I am not sure if may be getting worse. But today, not sure if this is related but I realized the battery was drained and although the computer was plugged, it was not charging.  After reading numerous other posts on this hinge issue, I wanted to see if HP can provide a path forward to resolve the issue and repair my computer. Thanks for your time, Alp

Answer:Left Hinge problem

@alpserdar

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: HP Envy left hinge

The left hingle on my Toiuchsmart 17 is binding up and causing the case to separate.  Can someone from HP contact me and let me know what can be dome to fix this problems.  It appear that this is a reoccurring issue.  

Answer:HP Envy left hinge

@Arizonaroger

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Question: Broken left hinge

I have had my Envy for about 2 years. The left hinge has broken and when I went to have it repaired, I was told it would cost over $300! This same thing happened to the HP laptop I had previously that this new one replaced! The repair place told me is was the exact same thing that happened to my old laptop and that it was a common issue! Why hasn't there been a recall? Obviously this is happening constantly! Does anyone know how to fix the issue?Thank you

Answer:Broken left hinge

@jonathanbenson

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: Broken Left Hinge

My left display hinge is also acting up and the left corner seems to be coming apart from the force being applied by the hinge especially as the display is hinged down to its closed position.  I've been suspecting something was weird for some time now but recently I'm afraid it will break soon, what can be done?  My laptop is out of warranty (bought from Costco) but otherwise is in perfect condition and I use it daily.  It is crazy this is happening.

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Hi there,I recently ordered an X1 2017 but sent it back for several reasons. One minor issue with it was that the left hinge was slightly crooked. Not by a lot, some might not even notice, but for me not really acceptable for a 2k5? device. Unfortunately it was the first thing I noticed during unboxing. With the lid closed you see that it's not parallel to the rest of the device. Meanwhile I have ordered one again and unfortunately it's the same in terms of crooked hinge. So I'm suspecting a general "problem". Obviously the support team never ever heard of such a thing.Just wondering - how is your's? I don't think I'll do anything about it since I don't think the service team will do a better job than the factory and generally things don't tend to get better by taking them apart. However - just curious if I'm the only one. Cheers,reach   


























2017-05-31 22.27.40.jpg ?103 KB

Answer:second x1 5th with crooked left hinge

Hi reach,please post some pictures. It is easier to make an assertion then.BestAndreas

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The left hinge of the laptop is causing the bottom case to pop off. Whenever I open the notebook, the black bottom portion of the laptop separates from the top grey portion, exposing the inside of the laptop. When I close the laptop, the bottom case snaps back into place.I have had this laptop for over three years, with no other issue. Is there anything HP can do to resolve this hardware problem? Thanks

Answer:HP Envy 17 Left Hinge

@hicks462

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Question: Left Hinge Broken

I have owned my HP Envy for roughly 4 years now and have had no issues, however, now the left screen hinge is causing the casing of the computer to separate. Several small pieces of metal from the hinge have either fallen out or are rattling inside the computers casing. The computer is no longer under warranty, but I have noticed this issue is a common one for HP laptops of this period. What can be done about this issue? Can HP repair this if the computer is sent in?Thank you.

Answer:Left Hinge Broken

@Tsworts14

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have an Aspire E15 laptap, not quite 2 years old.  Just noticed the left hinge is coming apart.  I have to keep pushing it back together.  

Answer:Aspire E 15 left hinge

That is a huge problem. if it breaks, that could ruin your screen. be careful with it. I would contact acer support to have it repaired. is it under warranty?





If I solved your problem, please click "accept as solution." If you found my post helpful, please click Kudos. it only takes a second, and I would really appreciate it! Thanks!-PMiner

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Question: Left hinge broken

My laptop is most likely not under warrenty any more but, the left hinge is broken & I see many other people have this same issue. Can anything be done to help fix this?Thank you!

Answer:Left hinge broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

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Question: Broken left hinge

My hinge is also broken.The hinge is so stiff it has broken the screw support mounts.Is there a repair available for this problem?Thanks.

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Question: Left hinge broke

Left hinge mounting broke not long after purchase. Unfortunatly long enough to not be under waranty. Case starting to separate. 

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Same issue as the hundreds of other posts on Hp (hinge problem?) Laptops. Who can I contact to get a quote for and arrange repair.I'm disappointed that I had to search hp support to get information about this,  and have never been contacted about it first.Regards,Dave

Answer:envy 17 broken left hinge

@Dfrikes

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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[ Model : Lenovo L412 ]My Laptop's left Hinge has been broken.. I know its common problem in this series.. Just Wanted to know what price it would take to repair it in INR.. And If I can get this fixed up in Kolkata, India. Thank You..













Solved!

Go to Solution.

Answer:L412 Left Hinge Broken

Hello sin2akshay and welcome to community,
 
You need to contact the support center to get the detail of service center then visit to them and get this fix.
Country or RegionLanguageTelephone numberHours of operation

India
English
1800-425-2666or1800-102-3692Email: [email protected]
9 AM - 6 PMMonday - FridayExcept Holidays

 
 
Best Regards,
Tanuj

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left side hinge problemwhen i open laptopleft side open upnow what to do?warranty over do i have to send it to hpapprox charges for hinge replace ?

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I am also having left hinge issue!!!!! Now the video isn't working properly!!!! Hp needs to be accountable for their defects!!! Checking into a Dell since Hp will not step up to the plate and repair their on going issues.

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M7 laptop has a broken hinge on the left side.  Can someone contact me for repairs (estimated costs).  The latop is 3 years old and I know I'll have to pay.  Just curious as to the pricing.  Thank you!  TD

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I got a Lenovo SL500 almost 2 years ago now and the left hinge on it just broke. Right now I'm typing this on a slightly sideways monitor . This thing never even leaves my desk, I googled it and found that a few other people have experienced broken left hinges. Looks like a design flaw.
 
Link to picture
 
Is there anything I can do to get this fixed?
 
Pictures attached:
http://imgur.com/flCzn.jpg
http://imgur.com/Ksq25.jpg
 
Also, I just saw that a bunch of other people have this same problem even on this forum...
 
 
Moderator note; embedded picture(s) totalling >50K converted to link(s) Forum Rules
 

Answer:SL500 Left Hinge Broken

hii also own a sl500 and got the left hinge broken. although not as bad as your sl500....what i did was to order a set of hinges from ebay and then when it arrived i replaced the broken one with the new one.and like u said it seems to be a flaw in the design so if your sl500 is not in guaranatee then u cant do anything else but get a new hinge and replace it.good luck

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My Hp Envy is coming apart at the left hinge. How do I fix It. Also my battery isnt hold a charge long. where do i buy a new battery?

Answer:Casing at left hinge coming apart.

@Palmtam

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have the same problem documented in the thread: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Pavilion-g6-Broken-Left-Hinge/t... There isn't an option to post a reply to that thread. The left hinge of my Pavillion G6 broke like quite a number of other G6s.  When opening the laptop, the display works in some positions.  In other positions, the display is completely white.  The laptop top and bottom separate a bit while opening the laptop. Was there a recall for this problem as there are quite a number of incidences of the left hinge breaking under normal usage? 

Answer:Pavilion g6 Broken Left Hinge

@markca

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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The left hinge of my Aspire E series laptop is so off the hook now, when I open and close the computer it exposes a gap and you can see the computer inside. That can't be good! Also, over the two years I've had it, the small screws on the bottom fall out and I have to constantly screw them back in - one of them being the left hinge corner screw. And now I can't even screw a screw in as it just turns round and round. I don't know what to do...is it over for this computer? This is the second Aspire I've had in only five years.

Answer:Acer Aspire left hinge is so bad now that the top ...

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.Could you post here one or two pictures of the area concerned (bottom and near the hinge)?

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I opened my laptop today and the left hinge broke. I posted elsewhere in these forums. Not a happy camper right now.

Answer:HP Envy 17 Left Hinge Broke

@D3ADM4N

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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hardware isuue

Answer:left hinge is parted from body

@djmanbrony

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, I've had my HP Envy for just over two years and I'm the only user of the laptop.  About a year ago the left hinge broke through just opening the case - never dropped, not too much force but clearly a defective part.  As the laptop was needed for daily use, I thought I would tolerate the issue through necessity.  However, more recently the gap between the case has become bigger and I'm more concerned about the laptop overheating or developing an even more terminal issue if it isn't fixed. I was shocked to find out how much of widespread this problem is and that I'm not alone in this issue.  My warranty has expired but HP has developed and sold a defective product that needs to be corrected.  I like this laptop and don't want to have a useless 900 laptop.   I look forward to a reponse to resolving this issue. Thanks, 

Answer:HP Envy 17 Broken Left Hinge

Well you have a sympathetic audience but this Forum is for fellow end Users. All we can do is flag this for intervention by HP staff to see what they will do for you. 

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So I was working on my laptop last night, and while I was trying to move the screen to have a better view, the latch suddenly broke. I had no idea why it could just break like that. My laptop is still working just fine, except with the broken latch the screen is not level. I called Lenovo customer service this morning, and the rep. said I could send the laptop to them tomorrow. She asked me if it was an accident, because if it was, I might have to pay for the service. I don't quite understand how Lenovo can determine whether a certain damage is caused by accident or simply poor product quality? I'm really anxious about this because I have so many papers to turn in for school, and several work-related documents. Has anyone in here experienced the same problem? If so, how did Lenovo deal with your case? I'd be grateful to hear from you 'cause I would seriously never do business with Lenovo anymore if they charged me to have the latch fixed.

Answer:SL400 left hinge broke

Are you taking about the latch or the hinge? It should be fine with the hinge repair under warranty, as long as you didn't drop it or anything like that. 

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Hey- the left hinge on my laptop broke. its kinda like snapped apart? i cant close the laptop itself as the casing on the laptop screen itself will move with it otherwise- its never been dropped before and literarly just happend as i moved the screen slghtly downwards. how much is this gonna cost to fix? im a student and poor as hell at the moment- so it the type i can do a bodge job myself or will i mess it up if i were to? not perticurely tech/ diy savvy either. Many thanks,Bexxiem

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i have had this laptop for just over 2 years now. i can't remember when this problem started because at first it was hardly noticeable, but for at least a few months now i have been having issues with my the left hinge/corner on my laptop. apparently this is a pretty common problem among many acer models. at first it seemed as though the hinge had gotten slightly out of place and would need to kind of pop back in every once in a while as i opened or closed the lid. i wasn't worried about it until a several weeks passed and it was happening every single time i opened or closed the lid. when i turned the laptop around so i had a better look at the hinge, i saw that the 2 plastic pieces that hold the laptop together were actually splitting apart in the corner. this has only gotten worse over time--the gap between the pieces keeps getting wider and the split travels further. i think it's inevitable that pretty soon the power adapter is going to shift out of place because of this and i won't be able to charge the laptop, rendering it useless. is there anything i can do to fix this other than replacing the lid/hinges? i feel like even if i get the parts replaced, the same thing is just going to start happening again eventually. should i just go ahead and start saving for a new laptop (NOT another acer)?

Answer:aspire E1-531 left hinge broken?

I have this same problem!! I went searching online and discovered that I am definitely not alone.I would like to know how or if it it repairable and/or is Acer willing to compensate for repair service.

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As many have posed before, the left hinge on my laptop has broken and the metal top of my laptop base has separated from the plastic back with light wear and tear.  I wonder what solutions HP sends to everyone who poses this question as the answer is never posted publicly.  

Answer:Left hinge broken on laptop

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Hello can you please help me with resolving my broken left hinge problem. Also this has made my fan stop working. 

Answer:HP ENVY 17 LEFT BROKEN HINGE

@SteveKerr

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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i have had this laptop for just over 2 years now. i can't remember when this problem started because at first it was hardly noticeable, but for at least a few months now i have been having issues with my the left hinge/corner on my laptop. apparently this is a pretty common problem among many acer models. at first it seemed as though the hinge had gotten slightly out of place and would need to kind of pop back in every once in a while as i opened or closed the lid. i wasn't worried about it until a several weeks passed and it was happening every single time i opened or closed the lid. when i turned the laptop around so i had a better look at the hinge, i saw that the 2 plastic pieces that hold the laptop together were actually splitting apart in the corner. this has only gotten worse over time--the gap between the pieces keeps getting wider and the split travels further. i think it's inevitable that pretty soon the power adapter is going to shift out of place because of this and i won't be able to charge the laptop, rendering it useless. is there anything i can do to fix this other than replacing the lid/hinges? i feel like even if i get the parts replaced, the same thing is just going to start happening again eventually. should i just go ahead and start saving for a new laptop (NOT another acer)?

Answer:aspire E1-531 left hinge broken?

I have this same problem!! I went searching online and discovered that I am definitely not alone.I would like to know how or if it it repairable and/or is Acer willing to compensate for repair service.

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My Envy laptop on the left hinge area the screw is now missing and the casing is coming apart. I treat this lapop very well. I have seen many postings here with the same issue so this is defintely an issue with this laptop. What can be done to fix this? Or where can I purchase the screw? Thank you!

Answer:Laptop Coming Apart where Left Hinge Is

@jean618

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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I have looked several places on how to get this fixed, yet I am also seeing that HP will send a replacement for free. This has become such a nuisance. I have taken metaciously care of my laptop and to have this happen is unacceptable. It has nearly broke all of the plastic slits on the left side. Will someone please help me? Thanks

Answer:Hp Envy 17 Left Hinge is Broke.

@HPENVY_17

?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).

If you are unfamiliar with the Forum's private messaging please click here to learn more.

Thank you,
Omar

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I have had the same issue that I've posted about the left hinge on my HP ENVT 17t laptop is breaking with the bottom cover also breaking loose.  Could you please direct me to a solution?  My laptop was purchased Jan. 1, 2014.Thanks.

Answer:HP ENVY 17t Left Hinge Broke

See a very-similar question, at:   http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-17-Broken-Left-Hinge/td... and read the responses.  Also, read several very-similar questions via: http://h30434.www3.hp.com/t5/forums/searchpage/tab/message?filter=location&location=forum-board%3AHa... by searching on 'ENVY LEFT HINGE'.  

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I have a HP Envy 17.3 Model: 17-j013cl . Left hinge broke.  Did some research and it seems alot of HP costumer arehaving this isue.

Answer:HP ENVY 17.3 Broken Left Hinge

@rolan2jr

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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Does anyone else have this problem? the left hinge broken so it comes up now when the lid is lifted. Called a repair shop but it's estimated to be over 100. Possible to fix by myself?

Answer:SL400 broken left hinge!

I have the same problem, left hinge too! Tried uGlu, did not work, do not recommend trying to use it. The funny thing is that while closing the display you can clearly see the fragile piece of plastic that was used and where it is broken.

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The left hinge of my Aspire E series laptop is so off the hook now, when I open and close the computer it exposes a gap and you can see the computer inside. That can't be good! Also, over the two years I've had it, the small screws on the bottom fall out and I have to constantly screw them back in - one of them being the left hinge corner screw. And now I can't even screw a screw in as it just turns round and round. I don't know what to do...is it over for this computer? This is the second Aspire I've had in only five years.

Answer:Acer Aspire left hinge is so bad now that the top ...

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.Could you post here one or two pictures of the area concerned (bottom and near the hinge)?

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Just like everyone else the left hinge of my laptop is broken and seperated from the casing and my laptop has never been dropped or broken.  Based on all the messages this appears to be a design flaw,  I would very much appreciate a call back from support regarding this issue.  Thanks.

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The left hinge of my Aspire E series laptop is so off the hook now, when I open and close the computer it exposes a gap and you can see the computer inside. That can't be good! Also, over the two years I've had it, the small screws on the bottom fall out and I have to constantly screw them back in - one of them being the left hinge corner screw. And now I can't even screw a screw in as it just turns round and round. I don't know what to do...is it over for this computer? This is the second Aspire I've had in only five years.

Answer:Acer Aspire left hinge is so bad now that the top ...

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.Could you post here one or two pictures of the area concerned (bottom and near the hinge)?

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Like many others have experienced/posted, the left hinge on my pavilion has bulged and cracked the casing. I take care of my laptops and have not dropped it at any time. I first noticed the hinge problem last night, and I can now no longer open the laptop with hearing a grinding sound. This laptop is 2-3 years old and no longer under any warranties. I'm a student and cannot afford the $250+ repairs. Is hp doing anything about this common problem?

Answer:Pavilion g6 with broken left hinge

@rsf4

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Exactly the same problem as before - all working great then on opening the top cover (screen) the left hand hinge seems to have failed causing the bezel, screen and top cover to become separated from each other. HP were contacted and arranged collection, repair and re-delivery.Shame this has happened again but hopefully HP can address my issue again soon.Regards

Answer:Left Hand Hinge Broken - Again!!

@JustinPa

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I bought my SL500 2 years ago. It has been working fine, been in quite light use. Now last week it's left hinge just snaped broken while I was opening the lid. I see this is a very common problem.Has anyone had any luck with Lenovo to get it repaired? It surely sounds like a material or poor engineering problem. I guess it was not as robust and sturdy as advertised

Answer:SL500 Left Hinge Broken

You should be able to find a new one online for cheap, and the maintenance manual is on the support site. The SL series are not real ThinkPads, they're the low end consumer model.

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The left hinge has been broken and as a result the base has also cracked.  Is it possible to arrange a fix for my computer? If yes how?

Answer:Left Hinge and Broken Base

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Left hinge on laptop is broken.  Everything else works great.  I'm afraid the screen will fall and cause futher damage.  I have to prop it against a pillow or hold it with my left hand so it doesn't fall and completely ruin the laptop. Has anyone else had the same or similiar issues with the left hinge breaking out under normal use?  The right hinge is fine for now but with the left hinge broken, its only a matter of time before the right hinge breaks.  Again, the laptop works great but the left hinge is broken.  Any suggestions or known faulty issue with the left hinge? Thank you for you time.

Answer:HP Envy M6 left hinge problem

@ADixon

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have the  same problem described above. Envy 17 (silver) i5 - the corner of the case is spreading apart and now it is also happening on the right side. I have had to use gorilla tape to try to hold the case together.  It appears that this is a design flaw for this laptop. The laptop works, but over time, I'm afraid that it will get so bad that it will not run.  Is there a replacement case available?  Thank you.

Answer:HP Envy 17" Left Hinge and Casing

Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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