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Windows Recovery: Backup created and recovery drive boots but can't find system image (Y50)

Question: Windows Recovery: Backup created and recovery drive boots but can't find system image (Y50)

So as soon as I got my brand new Y50-70, and before doing anything on this laptop (not even installing new software), I went tried OneKey Recovery only to discover that it is broken. I then tried my luck with Windows Recovery (the one provided with every Windows 8.1 copy, not unique to Lenovo): I first went through system image creation on a recovery drive (1TB WD Elements USB HDD): 1. Find it on Control Panel: 2: Select it (Recovery option):3. Create a recovery drive: 4. Selected the F: drive (1TB, it's not a *flash* drive just an ordinary USB hdd, does it matter?): 5. Got a nice warning (indeed, this process reformatted the drive, to 32GB only, why 32GB and not the full 1TB?) Now... let's see if I can restore from this newly created system image: 1. Rebooted from the newly created Recovery Drive (it actually boots!): 2. Selected "Use a device", then received this menu: 3. I selected EFI USB Device. It then went to an intermediate Lenovo boot splash: 4. And shortly after that (without me doing anything) a new prompt, to choose a language: 5. I selected English and then, got prompted for keyboard layout: 6. The system then system to restart again from the Recovery Drive, only to prompt me again with the "Choose an Option" screen (as in step #1). So, I selected "Troubleshoot" this time: 7. I then selected "Advanced options", and received this screen: 8. I then selected System Image Recoery and received this screen: 9. I selected the only option available (Windows 8.1), then got this "Cannot find system image": 10. Why??? I clicked cancel and I was prompted to select an image: 11. So I clicked Next, but got nothing to select: 12. Clicking the Advanced button only provides irrelevant options: I am stuck. What do I do now?













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Preferred Solution: Windows Recovery: Backup created and recovery drive boots but can't find system image (Y50)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows Recovery: Backup created and recovery drive boots but can't find system image (Y50)

The reason that the Windows recovery program could not find a backup image is that you did not make one. What you have made is a recovery drive. What you should do is click "System Image Backup" located at the bottom left portion of the File History menu.

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Hi,
I recently did a system restore and it has created an extra hard drive RECOVERY (D:) Does anyone know how I can get rid of this, there does not seem to be any up to date info on it, only these,

Dell - Recovery - Temp - tmp and ResSys

I used to do a system image every night to my second hard drive - Hard Drive2 (B:) now when I go to back and restore settings this drive no longer appears and I am unable to do my system image. The drive appears everywhere else, my computer, windows explorer etc.

Please, can anyone one help me out,

many thanks,

Chris.

Answer:System restore has created a new drive (recovery) plus, windows backup

Have you tried restoring any of your previous system images? If not, and you made a system repair disk, try booting your computer up with it and see if your system images on 2 HDD are availble to recover your computer. If you didn't make a system boot disk, then go into Backup and Restore in the Control Panel and open "Recover system sytem settings on your computer". Then open "Advanced recovery methods" and select "Use a system image you created earlier to recover your computer". Your computer should reboot then and take you to the Recovery Console.

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I recently had to to a Recovery of Windows Vista saving data, back to the 2008 level of Vista, using the Recovery partition on my Gateway laptop. The recovery created a 23gig Backup file with a subdirectory named by date and time, and including the files that had been under LOCAL DISK (C: ).

A previous post on this recovery is at:
Proper method of Recovery from Recovery with Automatic Backup on Gataway 32bit Vista?

I have been recovering these files one by one, but I cannot find the one containing my Windows Mail or Contacts.

So my question is: where are the old Windows Mail files and Contacts?

And how do I get them back into my current Windows Mail folder, which is working, but only with new mail.

Thanks for any assistance here,
ralphyde

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I've been dual-booting Windows 8 Pro and Windows 7 Ultimate, but a while back my Windows 8 kind of went "South" and wouldn't boot at all (I got an error message that a device was "not attached"). I have a recent system image on an external USB hard drive, but when I boot to "system recovery" using my repair disk it can't seem to find my USB drive at all.

The tutorials here mention installing a SATA driver to access disks that are not recognized, but this doesn't seem to be the case.

Any suggestions?
Thanks

Answer:System Image Recovery can't find Image on USB Drive

Hello Philppo,

Double check to make sure that your BIOS or UEFI settings are set to be able to read from USB drives at boot.

Hope this helps,
Shawn

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I have spent most of the past 12 hours trying to restore my win8pro system from a system image. the image was saved to a usb hard drive. win8pro system image recovery won't see the usb hard drive. I tried copying the backup to a drive on my network, but recovery won't see that either, even when entering the exact path to the backup using the network option. I then tried to copy the backup to a second hard drive, installing that hard drive directly into the machine. no go, wouldn't even recognize the drive.
I'm at my wits end. any ideas?

...joe

Answer:windows 8 pro system image recovery can't see backup

I have a similar problem. I have a Samsung Series 7 laptop with pre-installed Windows 8 and no CD/DVD reader. I have an external USB3-connected Seagate drive to which I have saved several System Image files. The system image recovery doesn't see the USB external drive in the same way as jaypea500 described. I can get as far as "Add Drivers" with the instruction to "insert installation media for the device and click OK to select the driver". My laptop doesn't have floppy or DVD drive. I have no installation media. Where do I get the drivers for the external disk from please?

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I was having a problem with a software program and was getting fatal exception errors. I did a system recovery using my recovery disk and reloaded Win XP without a format which indicated a backup would be saved in C:\My Backup.  Needless to say, the PC booted with the basic XP options. How can I restore the backup created created to recover all of my personal data?  BTW, I loaded the software I was having a problem with and it  fixed my problem.

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After running Recovery from a recent Sytem Image Backup the LRS_ESP partition is now missing and the Used space on the  PBR_DRV partition is reported as 95.20MB while it previously reported 9.52GB in use. The WINRE_DRV, SYSTEM_DRV, Windows8_OS and D:LENOVO partions appear to be OK.  I ran the Recover after replacing the original 500GB HDD with a 1TB. Any details/links/recommendations on recreating/correcting the LRS_ESP and PBR_DRV partitions? Thanks!  

Answer:Missing partitions after running Recovery from previous System Image Backup in Windows 8.1

Here are the before and after partition details obtained through Partition Wizard:
 
Link to image 1
 
Link to image 2
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

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I have a IdeaPad flex 15D. I restored my laptop to factory settings but when I tried to use the OneKey recovery programme I receive 'The program cannot find the initial backup image. This function is unavailable'.No back up disks were supplied when I bought the computer new and I have not re-partioned any drives. All I did was create a factory restore.Can you advise how I can restore my computer please.Thanks

Answer:OneKey recovery 'cannot find the initial backup image'

use the nova button next to the power button to turn it on (very small button) this is the button for factory resetif you have made your own backup is this how you done it?http://windows.microsoft.com/en-GB/windows7/products/features/backup-and-restorei know its not windows 8 but they should be nearly the same

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After recovering (I think) from some bad virus - rootkit infections, I got the machine from not booting in SAFE mode to what looks like clean; SP3 just installed and it runs fine. Several virus scanners found, but could not remove several infections early in the process. Remaining problem is, when I try to run Recovery Console it BSOD with a x'7b' (inaccessible_boot_device)
Running Bart-PE, it quits during boot with 'insufficient memory for ndis.sys'
Running Bart's recovery console (Windows 2003) it says there is no hard drive. So does booting Windows XP CD and trying repair.
So I know I have a bootable hard drive, but clearly something has tweaked a bit or more somewhere.
I did a manual 'repair' of MBR (why I thought I needed to run the Recovery Console) using MbrFix from Systemintegrasjon AS, but no joy.
Hoping someone knew of another 'fix' for this other than FDISK.

Answer:XP boots, but Recovery Console cannot find drive

Does the BIOS setup find the drive? If not then a loose (or faulty) data cable (IDE or SATA - you didn't specify which) could well be the problem. Take of the case cover and make sure the connections are tight. If it's IDE and you are using an 80 core cable you may need to press quite firmly to get it properly seated.

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I have a ThinkCtre M50 and I installed Windows 7 ... but if I install R&R 4.3 For Windows 7 ... when I next go to create a system image to backup via Windows Backup, it want to backup some SERV007 partition and Windows backup fails. I'd like to use R&R but not if it breaks windows backup. Anyone have an expanaton .. tred to contact Lenovo but they have those links buried someplace.

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Hi everyone,

I recently purchased a Dell Windows RT tablet from someone. It had the problem of not starting anymore. I managed to get my hands on a Windows RT 8.0 Recovery USB Image for this type of tablet. I used a Imaging tool to install this image on a USB drive.
I booted with this and I could access the Advanced recovery options. I started the Command Prompt and launched Diskpart. I saw all of the partitions where gone. So I used Diskpart to re-install all of the partitions using the Microsoft standard.
It looks like this:

convert gpt
create partition primary size=450
set id=DE94BBA4-06D1-4D40-A16A-BFD50179D6AC
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Windows RE tools"
assign letter=T
create partition efi size=200
format quick fs=fat32 label="System"
assign letter=S
create partition msr size=128
create partition primary
shrink minimum=4200
gpt attributes=0x0000000000000000
format quick fs=ntfs label="Windows"
assign letter=W
create partition primary
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Recovery image"
assign letter=R
rescan
exit 

All went well. After recreating the partitions, I used DISM to deploy the *.wim image on the USB drive to the Windows partition and installed the bootloader afterwards. The tablet was fixed after this :) I installed Windows RT 8.0 and updated to Windows
8.1... Read more

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My Lenovo Home desk top PC is asking for 122 GB to backup 3 built in drives. Surely this cannot be right?

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I have a system image created in Vista with external, internal hard drive is done. i replaced internal and installed windows 7. Can i use any of the information from this system image backup? Is there anyway to read the drive and pick out some of the important files? i don't need the whole system restore but would like as much of the old info as possible.

i am a computer novice so any help would be much appreciated.

thanks

Answer:created system image in Vista now have windows 7. how can i use backup

Hello fishtag Welcome to the Seven Forums!

Were you running the Business or Ultimate edition of Vista previously or use a 3rd party imaging software to create the image with? As far as restoring any full image a second hard drive available would be one option for a 3rd party program while 7 will not be able to restore an image created by the previous version.

If you used a 3rd party program and have that installed presently on 7 the program may have the option for mounting the image as a virtual drive where you can easily access the files. The feature allows the user to add or remove files from any image created rather then creating a totally new one just to see more files added. As for more programs then a totally new image would be required.

If you had created the image with the backup option in the Vista Business or Ultimate edition a fast temp install of Vista to a second drive would allow the image to be restore there long enough to retrieve the files you want to keep and use on 7. Here I have a second OS drive here used to test image integrity as well as retrieve files when not running a beta like the next version of Windows to come there. It also can serve as a second drive to store system images on as well.

One guide for gaining access to a full image backup made with Vista suggests using the MS Virtual PC 2007. Use Virtual PC 2007 to access a Complete PC Backup image in Vista | TechRepublic

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My laptop is currently running Windows 10 Anniversary Update and I have the Windows Disc from which I have installed this window but now I have installed bunch of Apps and installed Windows Updates. I want to backup all of my Apps, Settings and Updates. If I ever install Windows 10 again I just don't want to install all those updates and apps again (I might not even remember all of the apps I have now) so How can I create a backup now so in the future whenever I want I can just restore back to this point? Should I create a System Image or System Restore (Restore Point) or a Recovery Drive or Backup and Restore (Windows 7) ? I don't know which one is the right for me because I have never done any Backup, Restore or Recovery. Please Help.

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Greetings everyone! Problem 1I have a new Y480 (Windows 7 - 64 bit). When using OneKey Recovery and choosing to attempt burning 'recovery discs with existing backup image', then the defaults are chosen on the next screen (Source: Default Path; Image Path: D:\Lenovo\OneKey App\OneKey Recovery\backup.wsi), an error of: "The image file is not valid. Please select a valid image file" appears. The 'Select Another Image' option under the 'source' cryptically proves no help. Problem 2Also, It was stated in the documentation that system backups could be made to discs. NOT! Apparently the only option is a hard drive. It does not allow the disc drive to be a destination. BTW... the D: partition is too small to accept a system backup! Who planned that out? So... anyone out there able to help me make 'recovery discs with existing backup image'? Thanks!

Answer:Y480: OneKey Recovery: Cannot 'Create Recovery disc with existing backup image'

Scolex wrote:Greetings everyone! Problem 1I have a new Y480 (Windows 7 - 64 bit). When using OneKey Recovery and choosing to attempt burning 'recovery discs with existing backup image', then the defaults are chosen on the next screen (Source: Default Path; Image Path: D:\Lenovo\OneKey App\OneKey Recovery\backup.wsi), an error of: "The image file is not valid. Please select a valid image file" appears. The 'Select Another Image' option under the 'source' cryptically proves no help. Problem 2Also, It was stated in the documentation that system backups could be made to discs. NOT! Apparently the only option is a hard drive. It does not allow the disc drive to be a destination. BTW... the D: partition is too small to accept a system backup! Who planned that out? So... anyone out there able to help me make 'recovery discs with existing backup image'? Thanks!Hmm since the laptop is new,i would restore to factory settings, that may be best . Double click the OKR icon on your desktop and click on ''System Recovery'' a notice will pop up ''Do you want reboot your computer,into the system recovery environment'' click yes and then follow instructions. Please note ''?nitial state''stands for factory settings,so choose that when the option appears. Now AS SOON AS  the system is recovered,BEFORE doing anything else, please check to see,if your current problems  still exist Let us know how it goes.&nb... Read more

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Hello
In simple terms could someone explain the difference between a recovery disc(which I created when I first had my lap top) a system image and a back up which I create every week.
Would a system image be the same size as a recovery disc?
Thank you very much
gel

Answer:Difference between recovery disc a system image and backup

A PC manufacturer's recovery disk will only return the computer back to how it was when new.
A system (or disk) image is a complete copy of a hard disk partition. That image is contained in a single file. Providing that you imaged your system (usually C:) drive, it contains the boot files, operating system, programs and user data. If you run into problems that you can't fix, or your computer's been rendered unbootable, you can restore the image and your computer will revert back to how it was when the image was created.
A backup is usually a copy of important files such as documents, e-mails, photos, and music etc saved to an external hard drive, memory stick, or CD etc. An image file can sometimes be classed as a backup because it's usually possible to extract individual files and folders from it.
A system image is likely to be bigger than a recovery disk because it also contains all the extra programs you installed and also your data files.

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Hi again, I was trying to do a system image restore with an image I created on a back up EX-HD a while back, the problem is it doesn't have enough space to create a new system image which I'm fine with but does have enough to save a backup of my data files on the drive I'm trying to do a recovery for. When I tried to restore it with the last system image I created a while ago, it told me the last data backup I've done was a while back and if I'd like to do a backup now, when I clicked yes it said I didn't have enough space for a system image. Seeing as how I only wanted to backup data files and not create a new system image I closed the window.

I then decided to do a data backup from the backup and recovery panel with the backup now option assuming it was only going to backup the data files. After which about half a day of the recovery running, I checked the status and it is creating a NEW system image.

My question is if I end the backup now in the middle of the creation of the new system image (since it would be a pointless system image since it's the system I'm trying to revert from) will it retain my older system image, or am I screwed and it has already deleted my older system image and I may as well let it finish creating this new one?

Answer:Backup and recovery space management problem, with system image

I can't answer your question directly.

Windows Backup is cryptic, a bit inflexible, and prone to misunderstandings and confusion. That's exactly why I gave up on it.

I'd suggest you think of your backup tasks as being in 2 categories:

1: Backup of Windows itself and all installed applications, using an imaging program.
2: Backup of everything else---typically your personal data, WITHOUT using imaging.

I'd use a separate program to do each of those tasks. I'd do the former perhaps weekly or monthly and the latter daily if not more often.

A program like Macrium or Acronis or Aomei Backupper could make an image within 10 minutes to an hour, depending on how much space is occupied on your Windows partition.

A program such as FreeFileSync or Synctoy can backup personal data with a single mouse click. The first backup might take hours, but subsequent later backups are much quicker. I back up 90,000 files occupying about 600 GB daily and the procedure takes anywhere from 30 to 80 seconds, rarely more.

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 I am doing a fresh install in the following rather than cloning because the system has not been reinstalled for 4yrs.  From an external usb CD drive (internal drive removed) I installed the recovery disks onto a 160GB Samsung HM160HC PATA drive with no problem .  Then clicked the restart button.  My T42 booted right back into the opening page of the Rescue and Recovery routine.  On restarting again I used F12 to get the list of drives and selected the Samsung HDD.  This did not help.  Have repeated startup numerous times.  The computer could not be looking at any other drive because the Samsung is the only one connected.  I am tempted to download Lenovo's available BIOS update while logged-in with the old 30GB drive regardless of the fact that my  Embedded Controller Program is ver 3.04 and supposed to be suitable for the 160GB drive upgrade.  If anyone has a suggestion please let me know.













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Answer:T42 HDD upgrade- Recovery disks install but hard drive only boots to Rescue and Recovery routine.

Welcome to the forum!
 
Wipe the hard drive clean.
 
Boot from the first (Rescue & Recovery CD) and follow the prompts. You'll have 7 more CDs to go through (5 for the earlier version).
 
Once the process is complete, the machine will instruct you to remove the final CD and reboot. At that point, you should be able to boot from the hard drive with no interaction required.
 
Good luck.

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I am performing an image recovery. I have 4 DVDs that came with my laptop from geeksquad. They say HP System Backup. Everything runs smoothly in disc 1. When I get to disc 2 nothing happens at all. Any ideas of what I can do? I do have an external hard drive. I was considering trying to copy the System back up discs from a different computer onto the external and then trying to do the system restore.

Answer:Factory image recovery w/system backup discs freeze at disc

Sounds like a bad burn on disk 2.

Pressing the f11 key during startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)
Performing an HP System Recovery in Windows 7 - HP Customer Care (United States - English)

How to make HP Recovery DVD disks:
Recover Windows Vista Operating System Using HP Recovery - HP Customer Care (United States - English)

How to make HP Recovery USB disk:
Creating a Recovery Disk on a USB Flash Disk HP Pavilion dv6700z CTO Entertainment Notebook PC - HP Customer Care (United States - English)

or
You can Order HP Recovery Disks from here:
Compaq Mini CQ10-500 PC series*-* HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334 - HP Business Support Center

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I just got my brand new Y50-70 and before doing anything on this laptop (not even installing new software), I went to OneKey Recovery:  And performed System Backup to the D: (labeled LENOVO) drive: Which took about 7.5GB on my 25GB D: drive (I guess there was some compression involved): I then tried System Recovery: But instead of booting to some form of system recovery, it boots back to Windows, as if I never requested recovery and as if I was just restarting Windows. I also tried shutting down the computer completely, then pressing the Novo button, then selecting System Recovery (the bottom most option out of 4). Same behavior: It boots back to Windows, as if I never requested recovery and as if I was just starting Windows.  What am I doing wrong?  

Answer:OneKey Recovery backup works but restore boots... back to Windows (Y50-70)

yohy wrote:What am I doing wrong? You are not doing anything wrong. You received a "brand new" laptop with broken OneKey Recovery. If you are in the US, call 1-877-453-6686 and ask for a recovery USB flash disk.

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Following a number of good tutorials I installed Windows 8 on a Samsung Series 7 tablet from a bootable USB thumb drive. I created a vhd on a 64 GB micro sdhc card. I was able to choose this vhd as the installation location and Windows 8 appeared to install as expected. However, when the system reboots, it only comes up the the Windows 8 "Windows Recovery Environment". While this screen give options to try again and press F8 for alternate boot options, neither of those work. However, if I hit F9 to use a different OS then Windows 7 boot up lickity split.

I have not had any luck getting this thing to a OS selection screen. Any ideas would be appreciated.

Answer:After Win8 install to vhd on removable drive system boots to recovery

Some drivers cannot be used for booting.
Recovery OS/WinPE is not equal to OS.

Old example - XP can be installed to USB drive but cannot be booted from by default installed driver and loader.
During the boot process devices are reset so reading of next part of OS (kernel, drivers) is not always possible unless special measures are taken (another driver, another boot manager, different setup).

And VHD is on top of driver and file system.

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Hi Guys,I just got my new S205.  I am wondering how to backup the Windows OS including all factory settings to a bootable USB drive using One Key Recovery (OKR) 7.0. Basically I am afriad one day, my harddrive is failed or if I want to replace harddrive, I can reimage the harddrive back to factory setting and its OS (win 7).  Would you share with me on the steps to do so?I opened the OKR software and click on "Create Recovery Disk" -> "Factory Default Setting Disk" and Next,  I couldn't see my USB drive? any one knows why? thanks in advance.New S205 owner.

Answer:S205 - Steps to create a bootable USB drive using One Key Recovery (OKR) for backup image.

hi hippodog.
it's because usb drivers are not compatible with okr 7. but you can use external hdd to create backups.
 
hope this helps. 
 

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I've got a z580 which came with pre-installed Windows 8.0
 
Following a Windows corruption I have successfully re-installed Windows 8.0 using OneKey to the original factory status and the z580 is functioning OK, having applied all Windows updates.
 
However I cannot create a recover disk becauase as soon as I click 'System Backup' in OneKey I get the message 'Current system can not support backup'.
 
What do I need to do to get OneKey to create a recover disk?
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity

Answer:z580 - Creating recovery disk using OneKey Recovery System Backup is failing

Page 23 of the hardware maintenance manual discussess the use of Recovery Disc Sets to make a recovery. There are no instruction on how to make these discs. Why not give Lenovo a call and inquire on how to obtain this disc set from them?

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Hi,

Recently I activated Windows 7 installation. After restart, I was getting the message "BOOTMGR is compressed. Press Ctrl Alt Del to restart". I downloaded the Windows Recovery iso from Neosmart site and burned it onto a CD. I booted off the CD and some how came to the mini explorer window (dialog that comes when windows tells us to open a file) from where I right clicked the C: drive and unchecked option "Compress to save space". After this step, the BOOTMGR message was gone but now my Windows 7 always boots into System Recovery Options no matter what ... From Safe mode, after removing Recovery CD etc etc. I just cant make it boot from C:\.

** I can see that Recovery CD may have created a Bootable drive called Boot (X on my hard drive. I cannot delete this drive as I guess my system always boots from X:. (I get message that cannot delete as the drive is being is in use). **

Please help me get back my system. I have Google-ed for solution but none seem to work.

Thanks in advance,
Suddha

Answer:Windows 7 always boots into System Recovery Options

It sounds like the master boot record was damaged. If you have an installation disc or can obtain on from a friend (version does not matter) you can use this tutorial: MBR - Restore Windows 7 Master Boot Record

If you can't obtain a disc, I would give this one a try: MBR - Restore Windows 7 Master Boot Record, and use the Repair Your Computer option.

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if i were to get a new hard drive and swap it with my current one, could i use this program so that i would not have to reinstall windows or any other programs, or loose any files?

i assume it would backup to DVD correct? and how would it then work would the computer boot from the dvd?
 

Answer:Symantec backup exec system recovery v8.5 system recovery disk

You don't want a backup program; you want a program that will clone everything on your old hard drive to the new hard drive.

Backup programs are set to restore only to the same hard drive that was backed up not to a different hard drive.
 

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Hi All,Note that I was a registered Lenovo user already when this story started.It started with a Rescue & Recovery issue. When it is asked to copy a backup to USB drive, it has deleted/overwritten another backup on the USB drive. It happened to be my Vista Business. No warning or anything. I would like to have it back.So I visited the Lenovo site and tried to troubleshoot. There was no useful information to be found or it was not easily accessible.Then I tried to submit a request. It warned me for the necessity of a warranty status check.It offers the auto-detect and the manual status check. None of these worked. The auto-detect was possibly because I use XP. However, the suggested recipe for XP did not work either: I was not offered to install any ActiveX. The manual one gave a ?our apologies. No warranty information.?Anyway, I trust in my warranty, since I bought it only a month ago, so I go on with the ?submit a request.? After selecting EMEA, I got a site that is applicable to US only.Afterwards, I clicked ?My account? and got ?our apologies? the requested page cannot be found. Kept on trying, so I went to the forum, and wanted to login. Since I have not received any password, I filled in my registered e-mail address. It said it was not registered.Finally, I created a new account and I could post this message.The original issue is in my main interest, while I would not mind if the rest was also picked up.lenovouser1Thinkpad SL-300, XP downgr... Read more

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My father's computer (a desktop from 2010, I believe) crashed a while ago and Windows would freeze on the loading screen. At the time, I tried system recovery and that didn't work. I then tried to get help from HP at that point but they didn't provide me with any viable avenues for further troubleshooting. Because my dad mainly uses his computer to run a small online business I successfully installed Linux so at least he'd have a functioning computer, but it's a less than ideal setup for him. I'd really like to reinstall Windows 7, but I know I can't use the product code that came with the computer to get Windows from Microsoft. I tried to get support from the HP website again, but the computer is too old and no longer serviced by them. I just tried to recover again and I was able to look at the files on the hard drive through a command prompt and the Image Backup file is missing, which leaves me at a bit of a dead end. What are my options at this point? Would buying a new copy of Windows 7 be my best bet? Or is the machine old enough that he just needs a new one? Thanks!

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i have a problem of windows error recovery as i have been using win7 image provided by MNC .So now i came for onsite suport presently in cameroon . after getting this i tried with system recovery options..there i got 2 options . 1 is recovery tools asking me select operaring system but actually no operating system coming in the list . 2 is restore your computer using a system image that you created earlier. From above options obviously i selected 2nd one ..from that i have 1 is load drivers(that i dont have , company installs software centrally..no disc image) 2 is next ..obviously i chose next ..after selecting i got popup that Re-image your computer why because windows cannot find a system image on this computer ( either retry with dvd or cancel). i have chosen Cancel . Now it is saying that reimage your PC . i have a option that select system image..from there ..i have to chose advanced or refresh (have to put external image device.that i dont have)..i chosen advanced..pls guide me what exactly happend and my company has little support to offer in cameroon... pls post correct solution..

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I have 5 discs from a HP system recovery backup, how to recover my pictures and music onlyThanks

Answer:Recovery photo files from an hp system recovery backup

apsyandme Instructions for recovering the files are in this thread: HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8.1) | HP® Customer ...Good Luck

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 Recently i got a issue in Lenovo G50-80, HDD fail so i changed the HDD but i allready get the Systeam Backup from OneKey Recovery through USB when i plug and boot not booting, when i check the USB, have some files like thisbackup_000_001.0000  tobackup_000_005.0042 have some different filesbackup_000_001_0000.dsibackup_000_002_0000.dsibackup_000_003_0000.dsibackup_000_005_0000.dsi backupInfo.okibackup.wsihow to Boot this thing .......

Answer:Lenovo G50-80 how to get recovery in OneKey Recovery (System Backup)

Dear shivaloogan
 
Welcome in lenovo community
 
Did you make sure of the BIOS setting ? specially the legacy settings ?
 
Thanks
Alaa





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Of the above which is the better solution to backup or do I need both? Also, I have a desktop and a laptop both running Windows 10 fall creator version. I have created a recovery flash drive with system files included for the desktop. Will that one also work for the laptop? Or do I need to create a seperate flash dive for the laptop?

Thanx
oeivinr

Answer:System image or recovery flash drive?

Hi, Use 3rd party disk imaging. We continually recommend this, as does MS now in place of Win 7 Backup and Restore.

Separate images needed for each device.
Image the set of Windows partitions, and then image your data disks/partitions.
Keep personal data off C: as far as possible.

Here's my write-up on the value of disk imaging.

Everyone who contributes regularly here uses and recommends disk imaging.

If you use it, you can recover from:
- a failed disk drive (restore to a new one)
- ransomware (which encrypts your disk)
- user error
- unrecoverable problems from failed updates to problem programs
- unbootable PC (hardware faults aside)

Images also act as a full backup- you can extract files too.

You can even use images to help you move more easily and quickly to a new PC.
Can be used with Laplink software to transfer your build automatically to another PC

Imaging can even help you sleep at night knowing you have a second chance.

Creating disk images lets you restore Windows and all your imaged disks and partitions to a previous working state from compressed copies you have created and kept updated on external storage media, quickly and probably without technical help.

Many here recommend Macrium Reflect (free) as a good robust solution and more reliable than some others. It?s
- more feature rich
- more flexible
- more reliable
than Windows Backup and Restore system images.

It's well supported with videos, help and a responsive forum.

There are other such prog... Read more

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Of the above which is the better solution to backup or do I need both? Also, I have a desktop and a laptop both running Windows 10 fall creator version. I have created a recovery flash drive with system files included for the desktop. Will that one also work for the laptop? Or do I need to create a seperate flash dive for the laptop?

Thanx
oeivinr

Answer:System image or recovery flash drive?

Hi, Use 3rd party disk imaging. We continually recommend this, as does MS now in place of Win 7 Backup and Restore.

Separate images needed for each device.
Image the set of Windows partitions, and then image your data disks/partitions.
Keep personal data off C: as far as possible.

Here's my write-up on the value of disk imaging.

Everyone who contributes regularly here uses and recommends disk imaging.

If you use it, you can recover from:
- a failed disk drive (restore to a new one)
- ransomware (which encrypts your disk)
- user error
- unrecoverable problems from failed updates to problem programs
- unbootable PC (hardware faults aside)

Images also act as a full backup- you can extract files too.

You can even use images to help you move more easily and quickly to a new PC.
Can be used with Laplink software to transfer your build automatically to another PC

Imaging can even help you sleep at night knowing you have a second chance.

Creating disk images lets you restore Windows and all your imaged disks and partitions to a previous working state from compressed copies you have created and kept updated on external storage media, quickly and probably without technical help.

Many here recommend Macrium Reflect (free) as a good robust solution and more reliable than some others. It?s
- more feature rich
- more flexible
- more reliable
than Windows Backup and Restore system images.

It's well supported with videos, help and a responsive forum.

There are other such prog... Read more

0 more replies
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I have two old physical Seagate hard drives set up in the following configuration

C: - 160Gb used for the OS and program files
E: - 240Gb used for data storage

I want to replace the drive with the OS on with a new Western Digital hard drive (of the same size) as it's starting to get noisy and taking a while to access. So I figured the easiest way would be to use the System Image tool in Windows 7 and restore it.

I created the image of my 'C drive' onto an external hard drive, created the recovery disk and managed to restore the image onto the new hard drive. All has worked well except for I can't see the second hard drive that has all my data on it.

Any ideas where I may be going wrong?

Answer:Can't see second Hard drive after using System Image Recovery

Can you post a screen shot of Disk management?
http://www.sevenforums.com/tutorials...en-forums.html
Screenshot tools.
A Preferred Method of Uploading/Posting Screen Shots
How to Use the Snipping Tool in Vista - Vista Forums
Snipping Tool - Windows 7 features - Microsoft Windows
Use Snipping Tool to capture screen shots
Screenshot with Paint
Screenshot and Upload using MWSnap
fscapture free download

Use Snipping Tool to capture screen shots

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I had problems with my Sony Vaio core 2 duo laptop running windows Vista home premium. I had to do a system restore. I backed up a drive image onto a seagate free agent drive. I don't recall if the image was done with the seagate disk Wizard or windows Vista. After the restore to the original factory settings I don't know how to restore the image. The seagate software lets me see the directories, however the file is not clearly labeled drive image. Given this is the first time I've done this I expected the Seagate restore to be a little more automatic. I just did the image 2 days ago so I'd prefer to not reload everything. I had to do a system restore today because I could not get past a new password installed on the laptop.

Any help would be appreciated.
I should add, when go to the system recovery page the only option is a system restore.

Answer:need help restoring drive image after system recovery

Welcome to the Forums.

See if this page is helpful:
Seagate Manager - Backing Up & Restoring Data

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Hello, I have just bought a W541, and want to install the supplied Windows 8 on an m.2 SSD.I created the recovery drive on a USB following the instructions in the User Manual, but the recover image procedure under Advanced Options cannot find the USB.During the re-image step, it fails to find a drive with a valid image.I've confirmed using the command window available under the Advanced Options that the USB is mounted Searching these forums, I found the following, which describes a similar problem for a T540:https://forums.lenovo.com/t5/ThinkPad-W-Series-Laptops/Lenovo-W540-won-t-boot-from-USB-flash-drive-T... This implies that the USB should first be formatted with FAT32 before use, which cannot work, since FAT32 only has a maximum 4 GB  partition, whereas when copied to the USB, the Windows 8 recovery drive occupies nearly 10 GB. Is it possible to specify the boot order from insde the BIOS? I could only find an entry under Security about UEFI boot enabling, nothing about the boot order. Can anyone help?Paul    













Solved!

Go to Solution.

Answer:W541: Cannot boot from USB created with Windows 8 create recovery drive

polomora wrote:...
 
This implies that the USB should first be formatted with FAT32 before use, which cannot work, since FAT32 only has a maximum 4 GB  partition, whereas when copied to the USB, the Windows 8 recovery drive occupies nearly 10 GB
...
FAT32 has a maximum file size of 4GB.  UEFI-bootable flash drives are FAT32.
 
Is your drive FAT32 or NTFS?  I'd expect the creation tool to format it FAT32.  Perhaps something else is wrong.  I've seen a few USB 3.0 flash drives that didn't work correctly in some USB 3.0 ports.  Try a USB 2.0 port if your laptop has one, or plug it in via a USB 2.0 hub.
 
Not saying that's what is wrong, just something to try.
 
Z.

4 more replies
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I purchased an R61 with Vista Business installed with the intention of downgrading it to Windows/XP. I noted with interest that the system had arrived with VISTA/SP1 installed. First thing I did was invoke the Thinkvantage Create Rescue and Recovery Media in case I decided to go back to Vista at some point in the future. After creating the set of product recovery discs, and being the creating IT professional that I am, I decided to test the newly created discs. Three DVD's had been created. When I tried to recover the system from these backups, I was informed that I did not have an operating system CD. None of the 3 DVD's were recognized as an operating system CD. Unfortunately by this time in the process, the hard drive had been wiped out and I no longer had a functioning computer. my only alternative was to restore using the Windows/XP recovery media that were in the box and call Lenovo and ask for Vista recovery media. They arrived very promptly, so I wiped out the XP image and restored the Vista image from the Lenovo Vista recovery discs. I was quite disappointed to discover that the Vista recovery discs did not contain SP1. To make matters worse, when I tried to invoke the "create Recovery Media" from this Vista image, I again created a 3 DVD set of recovery DVD's which yet again, did not contain an operating system CD. I am left with the situation that I cannot recover the exact image that was on my computer when it left the factory. I am sure that b... Read more

Answer:No operating system CD created by "Create Recovery Media" function - Windows/Vista/SP1

I believe the first disc created must be a cd. Try creating an ISO of the first dvd (boot disc) you made and create a cd from it, let us know what happens

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I'm going to be creating my System Recovery Image using a USB Flash Drive,  how many GBs would I need?

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Hello all!

I have been routinely backuping my OS and important files using Windows 7 backup on a NAS. It just so happened that I needed to re-image my OS drive and I got into the Windows 8 recovery boot sequence.

Under the Advanced tools I selected the System Image Recovery and tried to look for the system image on the network path. Although the prompt said it was connecting to the network , the network share was not found. the command prompt couldn't ping google.com and netsh wlan <SSID> command did not work in hopes of connecting to my local wifi.

Is there a way to connect to the wifi network where my NAS is connected to in order to re-image from the system image found on the NAS? Luckily , there was an older image on a separate local HDD that I could re-image from but I would prefer if I could connect to the NAS during the recovery process.

Any help is greatly appreciated.

Answer:System Image Recovery from Network Drive - not found

Yes as long as the NAS is on the same router. If you are not able to ping or trace route sites from one computer, something is messed up with the DNS table. As for the Windows System recovery, it has issues if that was what you were using.

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This “HowTo” provides information and instruction how to create a USB recovery media flash drive using the Toshiba recovery ISO image files or Toshiba Recovery discs (DVDs)

To create a USB recovery media flash drive, a USB flash drive with at least 16GB disk space is suggested (depends on the size of the ISO images or recovery discs).

Note: Since 2015 the ISO layout has changed and a different procedure must be processed to create the USB media. The new recovery media type can be identified by the names of the ISO files.
More info: http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm

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Hello, So I was having trouble with my Y400 and decided to restore it back to factory settings, but made a backup on my external hd before doing so. At this point I am deciding whether to restore back to the back up but would like to the access files I had. Is there anyway to use the backup files without actually restoring my computer using those files? Also, the backup process created a ton of files named 'backup_000_00X.0XXX' where the X's are various numbers. 

Answer:Manually extract files from backup created by onekey recovery

Hi Sdy007,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to inform you that the backed up files cannot be extracted without restoring it to the computer, if tried using any other software will corrupt the mail file.
 
 Do post us back for further queries.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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After HP hard drive failure, HP sent and I installed/activated the replacement hard disk, up to a Factory Install (Win 7, 64-bit).  But my efforts to restore to my System Image backup are blocked.  I managed to reach the Windows System Recovery Options panel, from where I select System Image Recovery, which successfully detects the external System Image that I previously backed up, but when I select Next to continue with the recovery, I am blocked by a message indicating that the System Image Recovery requires reformatting the disk where the Recovery Environment is running -- restart.  But neither restarting, nor HP Recovery, nor Windows Recovery, nor booting from the HP-created Windows Repair disc, nor booting from the HP-provided System Recovery discs allow me to restore from my System Image backup.   In desperation, I then formatted the C: drive, but a reboot simply re-installed the Factory image from drive D: (HP Recovery drive).

Answer:HP Recovery seems to block my Recovery from System Image

Hi @20pcAdmin, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having some trouble restoring from the back you made of your data. I am happy to assist with this. Does the hard drive you are restoring to have enough free space to restore the entire back up?Are you restoring to an empty folder? Also review the following, but I am sure you are following it properly. HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)  If not try to follow the process and see if there is any change. Otherwise you may need to contact phone support. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated. 

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This laptop runs wins 7 and has a larger resized SSD. One day it started going to the system recovery options (startup repair) and then it fails to fix anything. I am unsure if there was an update applied that may have or have not caused this. After you hit finish and restart it boots the windows partition and then goes to the lenovo recovery options, this menu tried to do startup repair and nothing else. Using a boot CD I can see all the files on the partitions including the recovery partition. I have run chkdsk and it all looks clean with no errors. I have also run the gambit with fixMBR fixboot , etc. I even made the windows partition the active parition and set it to boot. All these things seemed to work in that they would boot the windows partitions (windows logo, etc) and then it would go to the lenovo system recovery options. It's as if instead of booting windows it's pointer is pointed at the lenovo recovery. If you have any suggestions they would be appreciated and I have tried just about everything and am currently waiting for recovery disks. Thanks, - Dan   

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Hi Everyone,

I have a bit of a peculiar issue going on here. While I somewhat understand what is happening, I'm still slightly confused as to why and if there is an alternative/workaround.

So I want to restore a system image from one of the workstations I have. I have a custom made WinPE flash drive with several bells and whistles added to make my life easier at work. If I boot to my WinPE OS and initiate the image recovery. All goes well until it tries to apply the image to the drive and then it immediately fails with the lovely 0x80070057 error code.

If I perform the exact same steps, however boot to a DVD rather than the flash drive, it works every time. I found a bit of info elsewhere on this and was hoping someone here could explain this behavior in a bit more detail as the post the guy made doesn't fully make sense to me....





Quote:
I called MS and they told me that you can't do an image restore unless ALL the drives are exactly as they were. Meaning when I was using my jump drive to initiate the recovery (because I can't eject the recovery disk to put in the image disk), it was counting that as a drive. So no go on using a jump drive to initiate the Windows Recovery Environment. That was what was the "the parameter is incorrect; 0x80070057" error.

I figured out a workaround that I should have seen INSTANTLY. All this time, it's been there. When you're selecting an image, Microsoft realized some people might have their im... Read more

Answer:System Image recovery from bootable WinPE flash/usb drive.

Something may have been lost in interpretation here.
1) I always use my grub4dos based Flash drive with a bunch of utilities on it to restore a Windows image. Basically use the system repair disk iso on the flash drive.
2) The only drive constraint on restoring the image is that the drive you are restoring to must be larger than the the size of the imaged partitions. So if you had imaged a main Windows 7 OS partition of say 300GB the the drive you are restoring to must be at least 300GB (plus a little for a system reserved if you had one).

You can have images on multiple connected USB HDDs which were not connected when one of the images of interest was made.

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Recently I did a System Image Recovery from an image created from a 320 GB HD. This old hard drive has problems. Buy a 1 TB new drive and did an Image Recovery on to the new drive. When I check directory of the new drive, W 7 only shows there is only 320 GB . How can I get the remaining capacity recognized?

Answer:system image recovery to a higher capacity hard drive

This is normal. You need to extend the partition to the right using Disk Management. Right click the partition in Disk Management and select Extend.
 
Edit: Fixed link.

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I?ve got Norton virus protection and when I backed up my laptop I saved backup into D drive which is partition backup drive...
I want to factory reset the laptop but I can?t do this as it says can?t find backup drive

Is there a CD I can clean the laptop with ...I think there must be something missing from the backup drive D.
Can someone tell me how to sort it plsss
I have no backup disks and have no CDs that came with the laptop as I lost them.

Answer:Satellite L300-20D - system recovery is missing backup drive

The whole story is somehow confusing.

Factory settings you can have on two different ways:
-using recovery installation discs
-using HDD recovery option > http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

>I want to factory reset the laptop but I can?t do this as it says can?t find backup drive
Can you please explain to us how you have tried to reset laptop to factory settings and on which point you got this message?

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Please help!

I try to restore system image to the new HDD, what replaced brocken.
I have system image files on external hdd connected to USB
I used repaire disk, original disk, control panel method, but Windows cannot find the files(system images).
I see the files when I go to "Browse drivers".
I see the files when I attache the files as VHD in disk manager

What I do wrong?!!!

I spend 6 hours today without any results ... please, help ...

Answer:Windows cannot find system image backup files

Have a read of this tutorial:

System Image Recovery

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Relevance 86.92%

i try to backup my laptop data using system image recovery.. In the process, the system told me that 'the backup could take up to 16 GB of disc space.' So, i just create another partition (17 GB) on my external hard disc as a backup location. The process went smoothly. But unfortunately, all my external hard disc partition has been deleted and there is only one partition (RECOVERY 31.9GB ) that include recovery data is created.. Is it any way that i can apply to get back my deleted partition?

Answer:System image recovery has deleted my external hard drive partition

Hi Fuadansari

Can you please tell us the manufacturer and the model of the hard drive that was overwritten.

I've done that process so I think that I understand what happened. Is it an Acer laptop?

The most important thing at this point is that you DO NOT WRITE ANYTHING TO THE AFFECTED DRIVE. That means do not format it or do anything that may alter the data that is currently on it.

James

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when I want to use the win10 system image recovery that Ihad made... i have this problem....
after going to setting...,going to restore...,going to advance... and the going to use..
use a system image recovery, the computer goes to the page that i have to select the
copmputer, there it apears my name, i am supose to select that name
but here is the problem .... I dont have the MOUSE CURSOR it doesnot
apears....the page is frozen,,what can i do so i can use the mouse?
waiting your repply at your earlies conveinance...

emilio nazario

Answer:windows 10 system image recovery

Hi emilio nazario,

I'm not sure that I understand the entire problem, but I did catch some of it.

Have to tried using bootable media while trying to access the recovery image to see if you are able to use the mouse that way? See HERE.

Also, there are other free options to the Windows Imaging utility that you might find easier to work with. I've listed a couple below.

Macrium Reflect Free
AOMEI Backupper
b1rd

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Hello I am kasinath.

I went thro' the tutorials.

After creating system image to an external hard disk from "windows 7 recovery" ,Suppose

I am not able to boot to windows 8,the advanced option thro' system recovery option is not available,when we

boot thro' system recovery disc,then how to retore the system image created.

Can use recovery disc created in windows 7 ultimate.

Note:- I recently upgraded to wondows 8 pro.

Kindly let me know How to go about it.

Yhanking you

kasinath

Answer:system image recovery in windows 8 pro

Good question.

You might think a win7 repair disc would be able to pick up the backup image and restore it.

I haven't tried it - but I doubt it.

For marketing reasons, MS do not usually let previous o/s recovery work on the new version.

Worth a try - this may be an exception - after all, it is called win7 file recovery ( or something like that ) - even in win8.

Isn't it included in win8 repair options?

I think it is one those big squares you jab at - Advanced Options >System Image recovery

9 more replies
Relevance 85.69%

Hello I am kasinath.

I went thro' the tutorials.

After creating system image to an external hard disk from "windows 7 recovery" ,Suppose

I am not able to boot to windows 8,the advanced option thro' system recovery option is not available,when we

boot thro' system recovery disc,then how to retore the system image created.

Can use recovery disc created in windows 7 ultimate.

Note:- I recently upgraded to wondows 8 pro.

Kindly let me know How to go about it.

Yhanking you

kasinath

Answer:system image recovery in windows 8 pro

Good question.

You might think a win7 repair disc would be able to pick up the backup image and restore it.

I haven't tried it - but I doubt it.

For marketing reasons, MS do not usually let previous o/s recovery work on the new version.

Worth a try - this may be an exception - after all, it is called win7 file recovery ( or something like that ) - even in win8.

Isn't it included in win8 repair options?

I think it is one those big squares you jab at - Advanced Options >System Image recovery

9 more replies
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My computer is acting up and I think there might be some issues with corrupt drivers somewhere, but I can't pin down the problem. Thus I've decided I want to try to do a system image recovery. I have a system image of my C drive on an external hdd, but my main problem is all of the other partitions I have.

The computer is partitioned this way:
HDD1 - B partition and C (OS) partition
HDD2 - D partition

If I use the system image recovery tool is it possible to re-image ONLY the C partition?
 

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Relevance 85.28%

I have the same problem.
Recently I updated my PC from windows 8.1 to windows 10.After almost a month I returned back to windows 8.1 from windows 10.
When I tried to install dell backup and recovery (Backup-and-Recovery_Application_64M9D_WN32_1.8.1.71_A00) I got factory error 5.
I cannot refresh my PC from windows also. I am getting the error “could not find the recovery environment”.
Now in command prompt
1. reagentc/info

2. reagentc/enable

3. Exit and reboot.
After the reboot I tried to install dell backup and recovery again. Then also I got the same “factory setup error 5”.

Then I checked the reagent/info in command prompt after reboot. It shows it is disabled.

Please help me.
Thank you

Answer:windows 8.1 recovery problem and install dell backup and recovery software...

LRKRAO,
Click the link below for information on restoring the OS using DBAR.
http://dellwindowsreinstallationguide.com/dell-backup-and-recovery-1-8-1-71/

1 more replies
Relevance 85.28%

i had upgrade my windows to 8.1, the problem is that i cant install Dell backup & recovery, when i installing and updating PE I get FACTORY SETUP ERROR 5
is there any technical help me please...thx
 
 
however...its cant recovery or reset my laptop back to factory image...

just like this photo...
recovery cant... refresh also cant...
 
 

Answer:windows 8.1 recovery problem and install dell backup and recovery software...

just similar same with my problem, my one is factorysetup error 5, i think its different...
however my recovery software uninstalled, because installed new version need to uninstall old version, after it cant install new version....
then ur laptop can launch recovery or not??my one cant just show above picture.....

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Relevance 84.87%

Dear Dell,
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tyied with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article   593906  Published on 2013-01-21  ( relative link http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=593906&doclang=en&l=en&s=dhs   ). Although i have done the updates ,i am still not able to create recovery discs !!   Current Issue:  after inserting the  3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD.  I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !). As you can understand this is a workaround and not a Solution.
I hope that someone from Dell is going to look into it and revert with a specific answer and permanent solution.   (Model  : inspiron 15  3521)&... Read more

Answer:Dell Backup and Recovery is Unable to Create a Recovery DVD on Windows 8

Hi ylikonomos,
You can try to uninstall and re-install Dell Backup and Recovery Manager and Dell Support Center. Follow these steps: 

Press Windows+ 'X' key on the keyboard.
Select 'Programs and Features' from the context menu that appears on the left bottom corner.

 

Uninstall Dell Backup and Recovery Manager and Dell Support Center from the application list.

Hereafter, check the BIOS version installed on the laptop. Press Windows + 'R' key, type msinfo32 and press Enter.   Locate the BIOS version. If it is A04, the BIOS update is not required. If not, update BIOS. Before flashing the BIOS please check the following:* No external devices (printer, USB drive, SD card, DVD) should be connected.* All other programs should be closed and documents saved.* The AC adapter and battery should be connected during this process. The battery should be 10% or more than 10% charged.  
Here is the link for BIOS update: http://dell.to/VBwSAh. The laptop will reboot after this update. Visit this link: http://dell.to/VBz1fr and click Dell Support Center. Download and install the application. Once done, visit this link: http://bit.ly/UUjIs0 and install Dell Backup and Recovery Manager. Reboot the computer and check if you are able to create the recovery media.
Please try these steps and share the status.

23 more replies
Relevance 84.87%

Hello,

I am trying to restore a Windows 10 system image with no luck. Here is what led up to this situation:

1. Upgraded from Windows 8.1 to Windows 10 when it became available the end of July.
2. Made a System Image (ssd m.2 mounted on the motherboard) after I was to a point where everything seemed to be working fine on 8/12/15 and saved the image to a separate hard drive on my system (E: drive).
3. Updated the bios from 2012 to 2501 yesterday and I was no longer able to boot from the ssd drive. Windows would start to load and then give me an error that no operating system was available. Tried everything I could to get Windows 10 to boot from the ssd drive with no luck (after the initial boot manager reached the point where the operating system should begin to load, all drive activity stopped)
4. Performed a System Restore saving all personal data because I could not see the system image I had created or access the original ssd partition the had original Windows 10 on it in a command prompt from within Windows RE (the drive did not exist).
5. Windows 10 now loads less all the programs I had installed.
6. When I attempt to restore the system image from advanced options in Windows 10 RE, it gets to the point of showing me available images for which there are none showing. I copied the image from the original hard drive to a USB hard drive and to a network location. Windows does not recognize the image in any of the locations.

I read in a thread somewhere that in ... Read more

Answer:Windows 10 System Image not recognized for recovery

dilligaf said:

Hello,

I am trying to restore a Windows 10 system image with no luck. Here is what led up to this situation:

1. Upgraded from Windows 8.1 to Windows 10 when it became available the end of July.
2. Made a System Image (ssd m.2 mounted on the motherboard) after I was to a point where everything seemed to be working fine on 8/12/15 and saved the image to a separate hard drive on my system (E: drive).
3. Updated the bios from 2012 to 2501 yesterday and I was no longer able to boot from the ssd drive. Windows would start to load and then give me an error that no operating system was available. Tried everything I could to get Windows 10 to boot from the ssd drive with no luck (after the initial boot manager reached the point where the operating system should begin to load, all drive activity stopped)
4. Performed a System Restore saving all personal data because I could not see the system image I had created or access the original ssd partition the had original Windows 10 on it in a command prompt from within Windows RE (the drive did not exist).
5. Windows 10 now loads less all the programs I had installed.
6. When I attempt to restore the system image from advanced options in Windows 10 RE, it gets to the point of showing me available images for which there are none showing. I copied the image from the original hard drive to a USB hard drive and to a network location. Windows does not recognize the image in any of the locations.

I read in a thread so... Read more

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how to make image in windows 7

Answer:i want to make a image of windows 7 OS system for recovery .

Start Orb>Control Panel and just under 'System and Security' you will find 'Back Up Your Computer'. There you will find:Make an imageBack upMake a Repair Diskand more.You have to be a little bit crazy to keep you from going insane.

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Hi there people. First post so sorry if it's in the wrong place or anything. I've had as much of a search as I can and haven't found anyone with quite the same situation as me. The questions come at the end of the rambling background to my problem!!! Hope you can make it through to the end! My E520 recently just went beyond it's warranty and surprise surprise fairly soon after that I got a warning through ThinkVantage that there was a problem with my internal hard drive. When I googled the problem it said that the hard drive was going to fail and to replace it immediately.  As I (like an idiot) hadn't got round to backing up my computer properly (I'd saved all music, photos and videos to a seperate hard drive but hadn't done a Rescue and Recovery or Windows back up) I went out and bought a seperate hard drive to back up the computer and some disks to create the recovery boot disks.  When I went to the Q drive to do this I misunderstood the question about do I want to create a data back up disk. I thought this meant all my media so I said no and created just the boot recovery disks.  So my question (told you I'd get there) is this. When I replace the internal hard drive and use the boot disks to install windows will I then be able to use the Lenovo Rescue and Recovery to restore my computer to it's former glory? Or will the fact that I'm not restoring the Lenovo skin (sorry if my terminology is wrong here. Not sure what to call it) ... Read more

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Hopefully someone assist: I have a z61t running XPPro The Recovery CDs (7 discs) were not recognized by the Rescue and Recovery program. It tells me to insert the Last Disc in the series, but nothing is recognized from all the CDs. I performed CD boot from the first Recovery CD; was prompted to insert the last disc but nothing is recognized. How would I go about restoring my system to factory settings, since the created Recovery CDs seem to be useless. Any suggestions?  

Answer:z61t - Created Recovery CDs not recognized by Rescue and Recovery Program

ojomon, welcome to the forum,
 
If you created a recovery cd set you will need to boot from the boot cd you also created, this was the first one. 

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I've had Windows 7 crash twice on booting up in the last 3 months.

The Windows logo appears out of the black screen just above where it says "Starting Windows" and then freezes before flashing a blue screen (too quickly for me to see what it says) and then starts a system repair.



Both times the repair has failed, and I've had to resort to a System Image Recovery, which solves the immediate issue, but it seems there's an underlying issue somewhere.

I have a Samsung Spinpoint F3 HD103SJ SATA2 internal drive, and I'm worried that it's on its way out even though it's only 18 months old. The CPU is an Intel i7 2600, and the motherboard is an ASUS P8P67-M B3.

If it is Windows that has the problem, how do I stop it from doing this? And if it's the HHD, is it a problem with how the drives are, or is mine dying; and what are the options for a computer hardware novice?

Thanks in advance

Answer:Windows 7 crash on boot up and System Image recovery

Windows, once again, had a problem booting up today. Instead of the usual black screen with Starting Windows and the logo coming out of the dark, I had the black screen with a green segmented loading bar at the bottom which I've learnt means trouble.

Luckily, Startup Repair worked this time, but I could still do with a jot of help please...

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hi, i have a simple question im so frustrated about, because i did not find the answer anywhere on the whole internet, nor the restore process dialogues -
WHERE it restores the image to? on which drive? i have 3 drives on my computer, one failing i made an image of, one ive put the image backup to, and the new and empty one i want to restore the image to... i did not find the destination selection
in the recovery dialogue...

thank you for answer

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hi, i would like to ask, i have a HP laptop, which has a HP Recovery Partition created (my main system partition is C:, the recovery partition is D: ). because i'm afraid that if my harddisk fail one day, if even the recovery partition is damaged or corrupted, i won't be able to recover my system. i cannot rely on hp support, because i'm living in singapore, and i bought my hp laptop from my polytechnic. but the support hotline given in the hp website will forward the caller to the Helpdesk in India, and they will not understand about the softwares that are preinstalled by HP specially (given by my school) for my studies. so i was thinking about creating a system image from the control panel, but i'm afraid that if i try recovering my system from the backup system image, the recovery partition (D: ) created by HP will be deleted. so, can anyone experienced enough clear my doubt on this? thanks in advance.
P.S. When i made the system image, only C: drive and the System Reserved drive are checked, i did not check the D: drive.

Answer:Will Windows recovery using system image delete other partitions?

The HP recovery partition will NOT restore the PC to the way it is now.

It will restore it to the way it was when shipped from HP.

You should be able to make a set of "recovery" DVDs that will also restore the PC to the way it was when shipped from HP. If you have a set of recovery DVDs that work, you don't need to keep the recovery partition.

I think your recovery partition will be restored IF AND ONLY IF you include it in your image backup. An imaging program is the only way to restore your PC to the way it is NOW.

Personally, I would use an imaging program such as Macrium to back up my system rather than the Windows program, but it is your choice.

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Hi,

I had a Surface Pro 3 running Windows 10 Pro that started giving very poor battery performance and the case was getting very hot.

MS agreed to either repair/replace under warranty but I needed to ship it back.

Before I shipped it back I did a Windows 10 System Image Backup to a USB drive hopeing that if MS replaced with a new Surface pro 3 I would be able to restore the Image to the new unit.

MS has as I thought replaced the Surface Pro 3 with a new one but I am struggling to restore the image to this new one.

It is asking for a recovery Key ?

Am I right in thinking that you can restore the Image to a replacement unit ?

Many thanks for your help

Answer:Windows 10 System Image Recovery On Replacement Unit

No. The system image you have done on the old Surface Pro cannot be applied to another Surface Pro.

If you go to the folder that contains the system image backup, you will see that the folder has a name. That name is in reference to the machine it took the backup from.
Your new surface pro has a different computer name. Do a new system image with that new surface and you'll see it has a different name.

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I was creating recovery disk from recovery partition on my Lenovo T400 with Windows 7. 6.5 GB of the recovery partition has been occupied.But in the process, I created three DVDs. I might remember wrong, but the first two DVDs were called by the wizard as disk 1, and the third one was called disk 2.The first one has been written 0.22 GB only. Following is the content of the DVD (right click the image and select view the image in a bigger size):
 
Link to picture
The second one has been written 3.97 GB as follows:
 
Link to picture
The third one has been written 2.44 GB as follows:
 
Link to pictureI am allowed only one time to create recovery disk. So I was wondering if I missed something? How is the creation process supposed to be like? Thanks and regards!
 
 
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules
 

Answer:Have I created the recovery disk from recovery partition correctly?

Looks okay to me. In the past, after I created a recovery disk set once I have the new laptop.I would use the Roxio software or any similar software to create ISO image of the 3 discs, and store these in a network drive or 2nd harddisk. Then I would reboot and use thinkvantage to factory restore the laptop (takes about <15 minutes now if window 7), this will restore the capability to create recovery disc again, and then I can burn another set of recovery disks. The reason I have 2 or more sets is because one time I had an issue with my T61 a long time ago and when using the recovery disk discovered that the 2nd disk is bad. From that i learn my lessons and have multiple backup in case the media was scratched, wrap under heat or i accidentally erase/overwrite my DVDRW. One of the disk out of the 3 is normally the bootup disk which you can use a CDRW disc, the other 2 is quick large in file size and DVD discs are needed.

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My PC originally had Windows 7 x64. When Windows 8 was released it was upgraded thru special offers to Windows 8 with Media Center and since then was upgraded thru the store to 8.1. Its been running fine for a few weeks. In the interest of being prepared
for an emergency, today I created recovery media. In the past my Windows 8 repair disk came in handy, so I was sorry to find that you can't burn a repair disk for 8.1. Therefore I produced several usb recovery drives using card readers with flash cards and
thumb drives. No errors were reported during the recovery drive creation process for any of these media. However booting from any of them fails. The system starts to boot, displays the Windows logo and spinning dots, then BSOD and restart.  :(

Answer:Created 8.1 Recovery Drive but it won't boot

That's disturbing.
It seems to me the only way to have at least some disaster preparedness is to boot from the Windows 8 disc.  You'll need to load the specific drivers you'll need for your system to get out of the starting blocks and restore your backups. 
I keep those drivers (e.g.,, for my RAID card) on the backup drives in easy-to-find root directories.
I haven't tried it myself, as I have a Windows 8.1 disc, but I have heard you can boot up a Windows 8 (.0) disc and restore an 8.1 system using that.  Therefore it's possible one of your System Recovery Discs you made can still help you.
But the current system facilitating making bootable media on USB only?  How silly is that?
That reminds me, I need to try to see if a bootable USB external hard drive can be made.
 
-Noel





Detailed how-to in my eBooks:  


Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options

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My Laptop came preloaded with Windows 7 Home Premium and I would like to create system recovery disks. I have a drive labeled RECOVERY (D. How do I create recovery disks from this drive?

Answer:Need to create system recovery disks from RECOVERY (D:) drive

We know nothing about your laptop, so it's hard to say. Who made it?? What model?

You probably have to access some program, either from a choice in your list of programs or through a particular keystroke during the boot process. Look in your list of available programs for something related to recovery or consult your manual.

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I created a system image of Drive (C:) and the System reserved, but not the Drive (B:) where all my data is stored. So, I wanted to ask if i restore from that system image, will the data in my Drive (B:) be deleted ? or will the image just restore the Drive (C:) and leave my other partitions untouched ?

Thanks. :)

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What should my expectations be after successfully using the Dell-provided "Download Operating System Recovery Image" for Windows 10 Pro x64 on a Precision 5510 laptop?
I successfully downloaded and wrote the "Windows 10 Pro - 64-Bit" image to a USB drive, and successfully used the "Recover from a drive" option as described.  But the resulting Windows 10 Pro x64 installation looked little different than if I had simply taken retail Microsoft Windows 10 Pro x64 1511 (November 2015) installation media and performed a clean installation.
Meaning it didn't appear to restore "a Dell-customized Windows installation", nor "specifically prepared for the Precision 5510."  Device Manager still had about a dozen drivers missing that Windows wouldn't pick up from locally installed drivers or Windows Update, etc.  I was expecting the "Download Operating System Recovery Image" to approximately match the shipping factory image for the Precision 5510.  At least for drivers and hardware, if not also installed support software.
Since it's still based on the November 2015 release of Windows 10, the image clearly isn't "the latest".  Note the .ISO the Dell Support site provided for me to download was "2DF4FA00_W10x64ROW_pro(DL)_v3.iso", which based on the dates inside the ISO, was prepared in March 2016.
Just wondering if this is a clue of me still not doing some... Read more

Answer:Windows 10 Pro x64 Operating System Recovery Image for Precision 5510

One item in my description needs to be corrected:
Indeed, when I successfully use the Dell "Operating System Recovery Image" and haven't granted any network access to the machine, the Windows 10 Pro 1511 installation the recovery image provides doesn't have the drivers for the Precision 5510 devices.  (~12 items without drivers in Device Manager.)
But I also said once connected to the network and using Windows Update, it wasn't finding the drivers either.  That appears to be incorrect, and was actually a symptom of the NVIDIA driver package taking a _long_ time to come down from Windows Update.  Given enough time, the Device Manager will show 100% device coverage, for either the Dell "Operating System Recovery Image" Windows 10 Pro 1511 installation, or for a normal retail Windows 10 Pro 1607 installation without using the recovery image.
So the question remains, what is the expected outcome from using the Dell "Operating System Recovery Image"?  I don't see anything in the results of successfully using that image which are Dell-specific, nor Precision 5510-specific.  But the Dell "Operating System Recovery Image" is 6GB+, as compared to the 4GB Microsoft Windows 10 installation ISO.  So it seems like "there is something more in there", but I'm just not seeing it or not using it correctly.

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What should my expectations be after successfully using the Dell-provided "Download Operating System Recovery Image" for Windows 10 Pro x64 on a Precision 5510 laptop?
I successfully downloaded and wrote the "Windows 10 Pro - 64-Bit" image to a USB drive, and successfully used the "Recover from a drive" option as described.  But the resulting Windows 10 Pro x64 installation looked little different than if I had simply taken retail Microsoft Windows 10 Pro x64 1511 (November 2015) installation media and performed a clean installation.
Meaning it didn't appear to restore "a Dell-customized Windows installation", nor "specifically prepared for the Precision 5510."  Device Manager still had about a dozen drivers missing that Windows wouldn't pick up from locally installed drivers or Windows Update, etc.  I was expecting the "Download Operating System Recovery Image" to approximately match the shipping factory image for the Precision 5510.  At least for drivers and hardware, if not also installed support software.
Since it's still based on the November 2015 release of Windows 10, the image clearly isn't "the latest".  Note the .ISO the Dell Support site provided for me to download was "2DF4FA00_W10x64ROW_pro(DL)_v3.iso", which based on the dates inside the ISO, was prepared in March 2016.
Just wondering if this is a clue of me still not doing some... Read more

Answer:Windows 10 Pro x64 Operating System Recovery Image for Precision 5510

One item in my description needs to be corrected:
Indeed, when I successfully use the Dell "Operating System Recovery Image" and haven't granted any network access to the machine, the Windows 10 Pro 1511 installation the recovery image provides doesn't have the drivers for the Precision 5510 devices.  (~12 items without drivers in Device Manager.)
But I also said once connected to the network and using Windows Update, it wasn't finding the drivers either.  That appears to be incorrect, and was actually a symptom of the NVIDIA driver package taking a _long_ time to come down from Windows Update.  Given enough time, the Device Manager will show 100% device coverage, for either the Dell "Operating System Recovery Image" Windows 10 Pro 1511 installation, or for a normal retail Windows 10 Pro 1607 installation without using the recovery image.
So the question remains, what is the expected outcome from using the Dell "Operating System Recovery Image"?  I don't see anything in the results of successfully using that image which are Dell-specific, nor Precision 5510-specific.  But the Dell "Operating System Recovery Image" is 6GB+, as compared to the 4GB Microsoft Windows 10 installation ISO.  So it seems like "there is something more in there", but I'm just not seeing it or not using it correctly.

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I've created a recovery disk using the built-in recovery disk generator and selected the option to copy the contents from the OEM recovery partition. This is not a "normal" system image, which creates an image of the current C drive.

1. Will booting from this recovery drive followed by a restore will restore back to factory conditions?

2. Is is possible to restore back onto a re-sized system partition? Or, is it necessary to re-create the recovery disk *after* the re-size of the system partition? Or, is there something specific on the OEM recovery partition which states it *must* be restored to the partition size the way it shipped?

Thanks.

Answer:W8-created recovery disk restore back to resized system?

What computer are you using?

1. Unfortunately, I have never tried what you mention. But, I think the answer would have to be yes.

2. I am not sure how the recovery disc generator works. But, I guess that it would create a recovery disk that would work after resizing (I assume you are talking about shrinking). I guess the unallocated space created by shrinking would be allowed for somehow, but definitely don't know. And, what would happen if a dual boot of, say, another Win8 had been installed in the unallocated space?

Not exactly what you are thinking about, but consider using this tutorial after resizing the system partition (before or after installing software): Refresh Windows 8 - Create and Use Custom Recovery Image.

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I couldn't find similar thread so I'm postin this as new. I bought T400 with Vista BU 32bit. I didn't know that It's strongly sugested to create my own recovery discs. T400 was shipped with XP recovery discs. Problem is, that I wanted to try XP, put DVDs in the notebook and after few reboots I discevered, that I have only C partition (system) and hidden partition, that I'm not able to even assign a drive letter. No recovery partition, no preload partition. I'm now on Win 7 RC 64 and soon I want to recreate recovery partition, but without my own recovery discs I dont know how.There is one solution, but I dont know if it's possible option. My friend has T500 and I told him to create recovery DVD before he did any change to partitions. From hareware side, our notebooks are almost simillar (just differend discrete VGA and CardReader).1. So do you think, that I can use his recovery DVDs to restore mine T400 to factory state and than create my own recovery DVDs?2. Why XP DVDs shipped with NB created just hidden partition (which I can't acces and I dont know how to install OS from it without working R&R partition)?3. Last question, but not important one: System came with 32bit BU system, do I have an option to reinstall it somehow to 64bit BU on the same licence number (I mean legally) because System has 4gigs of RAM. Thanks

Answer:Recovery partition not created by Recovery Discs

UP please respond, because I want soon reinstall Win 7 RC and I need to know what options i have. Thanks

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Hi, I've never backed up anything before. I'm using Lenvo Y510p and trying to backup my computer before I upgrade to windows 8.1 from windows 8. I open up onekey recovery, and the "image size" is 80gb!! Is that normal? Secondly, I don't understand where I'm supposed to store this. If there's a problem and my hard drive gets fried or corrupted, what was the point of creating a back up? My USB isn't nearly large enough to contain that image. What should I do? Is there a specific place on the hard drive I'm supposed to put it? Default tries to put it into D drive (my SSD that came with laptop) and that's only 22gb.  

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Hi there I am looking to make a backup of the Windows 8 factory default image for my Ideapad Z580 and was hoping that the OneKey Recovery (version 8 is supplied) would do this. Unfortunately, it seems to create a ghost image of the hard drive, and on restore, installs it with my user settings and data.It does not give me the option of a factory settings backup?(The only options from the start are 1) Backup and 2) Restore, and the Backup option only asks for a location to dump the backup). How, using Lenovo supplied software or recommendations, can I do a backup of the factory installed image? RegardsJoe

Answer:OneKey Recovery does not allow factory image backup?

joppenheim wrote:Hi there I am looking to make a backup of the Windows 8 factory default image for my Ideapad Z580 and was hoping that the OneKey Recovery (version 8 is supplied) would do this. Unfortunately, it seems to create a ghost image of the hard drive, and on restore, installs it with my user settings and data.It does not give me the option of a factory settings backup?(The only options from the start are 1) Backup and 2) Restore, and the Backup option only asks for a location to dump the backup). How, using Lenovo supplied software or recommendations, can I do a backup of the factory installed image? RegardsJoeHi and welcome to the communityActually, for making new factory backup, you will need to reinstall a new okr partition through the okr engineering. One more thing system installed on the d drive don't support backup.(just in case)For setting up new factory backup, You will need to reinstall the new okr partition. If you dont want to loose data then use use option 2, if you want to start from scratch, use option 1) Then after that install os and (on c drive only)needed apps. Then the press the okr button to power on and let it make facctory backup.Okr engineering-http://thepiratebay.se/torrent/7109925/Onekey_Recovery_7.0_Engineeringhttp://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Making-Factory-Default-HDD-Read-this-could-... 





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp P... Read more

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hi, Acer vista laptop , all of a sudden when booting up goes straight to recovery options, i choose the correct keyboard option first , then says choose which operating system ro repair, only windows vista OS are listed and can be repaired,, there is no operating system shown, underneath it says load drivers or next, when clicking next you can choose a recovery tool, no access is allowed into all except command prompt, and have run chkdsk, and startup repair, but states it cannot repair this computer automatically, any suggestions pleaseregards

Answer:vista,boots and goes to system recovery console

Can you boot the "Last Known Good Configuration"? Immediately after powering on, tap the "F8" key until the Boot Menu is displayed and then select the "Last Known Good Configuration". If that has worked, you can then run System Restore back to a time when the computer was running reliably.

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Hi, For the past week or two every time I turn my laptop on it boots to the system recovery screen (without me pressing the Thinkvantage button). Any ideas why this might be happening or how to stop it??  I have to do a memory check and exit out of it to get Windows to load normally. It's getting very annoying and time consuming!! Any help would be appreciated. Cheers

Answer:L420 boots to System Recovery when turned on

hey cupcakes6,welcome to the forums.remove the RAM from the back of your unit and then resit it. if you have an extra RAM, use it and see if it makes a difference.since it is doing a memory check, i'm guessing it's a RAM issue.also try starting your unit, without the harddrive attached.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Satellite Boots into SYSTEM RECOVERY OPTIONS

Hit power “on” for my Satellite L775D-S7226 Toshiba laptop running Windows 7 Home Premium with an AMD processor and instead of a boot I got a BSOD. I shut it completely down, waited a minute and rebooted. A SYSTEM RECOVERY OPTIONS window popped up, stating “Use recovery tools that can help fix problems starting Windows…If your OS isn’t listed, click Load Drivers and then install drivers for your hard disks.”

No OS was listed; clicked on Load Drivers and the ADD DRIVERS window opened: “Insert the installation media for the device and click OK to select the drive”

Clicked “OK” and the OPEN window appeared showing 3 HDs (in reality, partitions).

¨ Tl123456S8D ( C: ) standard folders for the OS, program and data files.

¨ System ( D: ) containing 2 folders Recovery (empty) and Temp and a number of log files

¨ BOOT ( X: ) containing 4 upper level folders: Program Files, sources, Users and Windows.

The bottom of this Window has two boxes. The first is one labeled “File Name”. The one below is a drop down menu labeled “Files of Type”, but only has one selection: Set Up Information.

I think the system is looking for set up information for the hard drive, but I have no idea where that can be found. Nor do I have any idea if my “diagnosis” is correct.

What do I do from here?
Additional info:
I have a lot of experience with XP but am a complete newbie with Win7.
I’m away from home in a small town in Minnesota,... Read more

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Dear All,
I followed the below guide and created a USB recovery drive successfully:
https://support.microsoft.com/en-us/help/17422/windows-8-create-usb-recovery-drive
But I never used such USB dirve, which functions will it provide?

Will appreciate much if you show any advices.


Franklin hong

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Hello all!
The hard drive in my laptop is failing, I can run diagnostics but not boot windows. When it hits a certain point on the drive the laptop cuts out and restarts.
General consensus is new hard drive. Problem is; is it possible to somehow save the vista image so I can reinstall Windows on the new drive without having to go and buy a new OS?
Ps, I don't have a recovery disk.
Thanks.

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My computer is no longer booting with Windows 8 so i don't have access to the machine Recovery Media.I need to get it from HP or some other source so I can reinstall my OS.Does anyone know where can download these files from?

Answer:Where to find the recovery media image

Hi Please contact the call center, they can help you to get a recovery media. I am an HP employee.The opinions expressed here are the personal opinions of me, not of HP.Kudos are appreciated if I have helped you.

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Hello dear friends,

I am using Acer v3-571G, been 3 years now and I had decided to restore my laptop to factory settings as my laptop is getting kinda slow and stuff, but I'm facing problems. I did upgrade from Windows 8 to 8.1.

1. I cannot use recover options in Windows 8.1 because it says "Could not find recovery environment".

2. I cannot use acer recovery management because it says "Could not find recovery environment".

Please help! >.<
here are some photos:

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Hello dear friends,

I believe that I have some serious problems in my laptop. I will list some of them, and I hope that maybe someone can help me out because I'm getting crazy with these issues!

1. I cannot use recover options in Windows 8.1 because it says "Could not find recovery environment".

2. When I go to Advanced Start up, under Recovery menu, it does not show Troubleshoot option.

3. When I try to Create a Recovery drive, it says "We can't create a recovery drive on this PC".

4. When I try to enable/disable "reagentc" in CMD, it says "Operation Failed:3".

5. I cannot access in Bios, since I bought the laptop, and therefore I cannot re install a fresh copy of windows with my flash drive.

Basically, I'm stuck.

Hope someone can help me!

Answer:Windows 8.1 Recovery - Could not find recovery environment

Welcome to EightForums

Have you made the OEM manufacturer's Recovery Disks?



   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)





I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

Did you upgrade from Windows 8 to Windows 8.1?

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Hi all i can't get windows 8.1 system image to burn to my backup drive it says access denied for some reason or another, and i can't get it to burn to dvd-r ether any help here would be awesome as i want to do a image of my drive.

Answer:Windows 8.1 system image will not burn to my backup drive

Try Macrium Reflect:

Macrium Reflect FREE Edition - Information and download

After imaging all your local drives on a usb drive add the Macrium boot option to startup.
See picture:

I saved my image to a 32 GB usb.
You may or may not need a bigger one.

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I have my system setup to where I try not to store anything on the C drive. My E drive, which is another separate drive, is where I keep all of my user data and I have a few non-system related programs installed (some portable, some via an installer) over there. I have my iTunes folder configured to store on the E drive as well. I also configured Windows to store my Favorites folder there. The idea was to not have any data I care about on the C drive unless I couldn't put it on the E drive. The problem I'm running into is that Windows Backup (WBU) wants to backup my C drive *and* my E drive. And it doesn't give you a choice to not back it up. But, I don't want it to back up the E drive because I have another mechanism for backing that up (I don't image it because it is very large and I have specific folders identified with precious data that I backup using other means). I like to use WBU to make the system image of the C drive because it is convenient to use in a restoration because it is integrated with Windows Restore. So, yes, I know I could just NOT use Windows Backup, I've read numerous posts in here about people hating on WBU, but I really want to keep using it. So, on my E drive there is a "Program Files" folder and a "Program Files (x86)" folder that I manually created. And as I alluded to earlier, there is a Favorites folder that has the actual Windows icon (so I believe the system truly knows it is there). What I could use some help w... Read more

Answer:Windows Backup includes C + E drive in system image. Why?

frank479, welcome to the forums. Following the tutorial backup

step six should be where you choose only the c drive

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Hi everybody,
I have an Inspiron 7548 4K with W10 (upgraded from 8.1) and since a few days I've been having the following problem with DBAR (1.9.X.X). When I try to take a SYSTEM back up, it ALWAYS stops/fails to complete at 12% during the Backing Up module (checking system and building list complete OK). The message is "Operation Cancelled. Destination location unavailable or not enough space on the disk". It always happens at 12% of the process. I have tried it more than 10 times, with no avail. Further info:
1. The only change in my system was a W10 update of March 23, 2016. NOTHING else. Up until then everything worked fine.
2. Tried with both the external HDD with previous/existing backups AND a new/clean one. Both are 500 GB for backing up the internal 256 GB, so there is more than enough drive space. Also tried different usb ports in case one was malfunctioning. 
3. Recovery media backup works fine. The problem is when it tries to proceed with system backup. I don't take data backups since I use cloud.
4. Tried uninstalling and reinstalling DBAR, keeping it below latest version 1.9.2.8. Same result.
Anybody?
Thanks,
Michael

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Hi,

One day PC did not boot get this message.

c windows system32 config system missing or corrupt

I am not aware of doing anything that might have caused this. I did turn my pc off at the plug after it had fully switched down which i dont usually do but i think thats probably a coincidence.


There are a number of fixes etc i have found on forums but my recovery console is not recognising windows. It does not ask me too choose windows or enter a password.

The line just reads C://> (or something similar- i cant remember exactly off the top of my head) and i think it is meant to read C/Windows.

If i try to install windows the top option when you boot from the xp cd it does not recognise windows is installed either.

Anything i can do or am I screwed?

Thanks
Doug

Answer:c windows system32 config system missing or corrupt - Recovery cant find XP

Quickest option that I can think of is to simply install windows again on the same drive without formating in a directory like Windows2, and just copy the documents and settings folder of your regular user. This requires also re-installing all applications again, and such but it will get you up and going. Afterwards, if you want, you can do a copy from one windows folder to another and see if the other windows version will boot again. If you need more specific steps I can provide.

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So I'm on Windows 10. My recovery disk is almost full. I'll show screenshots.

So I've done the clean up under properties, and there's nothing to clean up.
I've googled how I could clean up the (D) drive, and I've done everything. As you can see from the first image, the (C) drive is clean and has tons of space, but the (D) drive still almost full. I've even installed a few programs to try and clean it up such as CCleaner, but nothing happens. It remains the same no matter what I do. I've deleted back ups, apps, and games. One site said to clean up the system restore and shadow copies. I did and still the drive remains the same. Now the (C) drive got super cleaned, I had a ton of space before, but now I have even more, but despite everything I've done the (D) drive doesn't seem to be getting cleaned up.

So then I did some exploring, and ended up in the windows settings. Went to System, then Storage, and clicked on the (D) drive and saw this

I clicked on Other and I get this message.

It says it can't find any folders to show me. I don't even know if this is the actual problem or if it's supposed to be like this, but if it is, and someone knows how to find them and delete them it'd be very much appreciated, because I don't know what else to do.

Also I found out how to show the folders on the (D) drive that are inaccessible by default, while looking how to clean up the drive.

If there's anyth... Read more

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Answer:Friends, where to find the image of recovery for hp 15 r163n...

Hello Don't see chance to get a recovery image from HP You would go to Microsoft to download Windows 8.1. Then you should backup your stuff on this PC before anything. Now you have to make a bootable DVD drive or uSB stick by follow indtructions at download Microsoft site. Then you have to install Windows 8.1 drivers from HP site for your PC. The Grzy

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Hi all,

my wife has a L300D laptop which was wiped when she used the wrong back up disc in it,,,, need some help and advice as to whether I can find a recovery system on line or do I need to take it into a shop to get it working again

Thanks in advance

Neil

Answer:Re: Where can I find recovery image for my Satellite L300D?

Hi Neil

If you don't have the recovery disks which You should have created via the "Recovery disk creator" utility, then you may order a recovery set from:

https://backupmedia.toshiba.eu.

The set costs normally 35?

BR

Tom

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So I went out and purchased the USB drive from the Gateway site to restore this laptop back to new and when i tried to do it,it said recovery failed - can`t find the image path M:/RecoveryImage/install.wim.
 
I contacted tech support and they issued me a replacement USB drive, I get the same failure. 
 
I have diagnosed the HDD and it passes.  I have used diskpart to "clean" the HDD drive all to no avail.
 
Order number [edited for privacy]
 
What gives?
 
 










Solved!
Go to Solution.

Answer:Recovery Error - can`t find the image path....M:/R...

Acupro1,
 
I have sent you a PM regarding this for research purposes.

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Although I have been able to make a full disk image using the built in "system image" option, I can not find any way to restore it. The recovery options only point to system restore and refresh PC. I'm navigating to <control panel> and then <file history> to access the recovery options. I can not find any restore from system image option anywhere.
Am I missing something, or is it deliberately missing in the Enterprise editions ? If so is there any way I can restore the backup image ?

Answer:Recovery in W8.1 Enterprise. Can't find image restore.

Boot from recovery or install media. Then take the System Image Recovery option in Advanced Options. That should work.

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Relevance 80.77%

So I went out and purchased the USB drive from the Gateway site to restore this laptop back to new and when i tried to do it,it said recovery failed - can`t find the image path M:/RecoveryImage/install.wim.
 
I contacted tech support and they issued me a replacement USB drive, I get the same failure. 
 
I have diagnosed the HDD and it passes.  I have used diskpart to "clean" the HDD drive all to no avail.
 
Order number [edited for privacy]
 
What gives?
 
 













Solved!

Go to Solution.

Answer:Recovery Error - can`t find the image path....M:/R...

Acupro1,
 
I have sent you a PM regarding this for research purposes.

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Relevance 80.36%

Both 32 Bit and 64 Bit Versions of Backup & Recovery 10 Compact and System Backup 9.5 for free until 7/12.

Info:

Paragon Backup & Recovery Suite

System Backup

Downloads:

License software - free backup, partition freeware, data recovery

A Guy

Answer:Paragon Backup & Recovery 10 and System Backup 9.5 Free till 7/12

Good find, Thanks Bill.

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