Computer Support Forum

IdeaPad battery firmware problem (not charging. battery status is fine)

Question: IdeaPad battery firmware problem (not charging. battery status is fine)

Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P. It seems like other folks have the same problem in Ideapad series. When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine. After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue? Thanks for your help..!

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Answer: IdeaPad battery firmware problem (not charging. battery status is fine)

Taehyung wrote:Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P. It seems like other folks have the same problem in Ideapad series. When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine. After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue? Thanks for your help..! As suggested in your other posting before making a final conclusion that it is a defective battery firmware, can you try to uninstall the Energy management program? After that reboot and install it back and see if there is a difference specially on the battery status. Also basing on your statement that the unit is with you for more than a year and you have not encountered any problem except recently it would seem that a battery replacement might be in order. Again before jumping into conclusion check the ac adapter and battery based on the procedure given in your hardware maintenance manual.

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Hi,I own an Ideapad Z-500 notebook with Win 8.1 pro.My battery is at locked at 59% of charge and even if i connect the power plug it doesn't charge any more.I had the same problem a few months ago and I run run the "Battery Firmware Update" i found here:http://support.lenovo.com/us/en/downloads/ds035310It worked for then, but now I have the same problem once again and firmware update doesnt work anymore because my firmware is already up to date.Any solution?ThankyouAlessio













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Answer:Ideapad Z-500 - Battery firmware updated but still battery not charging

hi Aledef,
 
If you have the Lenovo Energy Management installed, can you check the following:
 
1. For Windows 7:
Ensure that Maximum Battery Life is selected
 
For Windows 8:
Ensure that Conservation Mode is disabled.
 
2. Uninstall the Microsoft ACPI Compliant Control Method under the Device Manager > Battery
   - Link to picture
 
When finished, reboot the machine and observe if the battery is now charing above 59%. If the problem remains, try charging the battery while the computer (about 30mins) and see if it goes pass the 59% mark.
 
If the problem persists, I recommend you contact lenovo on how to go about getting a replacement battery.
 
Support phone list
 
 
Regards

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Yeasterday day I performed Battery gauge reset. After full discharge of battery my laptop turned off. I was unable to turn on. I removed battery, DVD room etc after doing many things don't know how I was able to turn on the laptop.  From today I am facing another problem. When I switch the Battery mode from Maximum to Optimize or vice versa my Laptop stops charging the battery and Laptop is turning off after discharge of full battery. I do same things after doing these things many time I become able to turn on laptop back. Now again my laptop is not charging battery because I changed the mode. Any Idea how to fix this issue? Is there any easy way to enable charging and disable charging? Like Dell utility? My OS details.: Windows 8.1 Pro

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Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

Answer:Lenovo Yoga 500: battery status toggles between not charging, not used, and unauthorized battery

Hi, Denkendale ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Do this test -
 
1) Switch off the laptop.
2) Disconnect power supply. Keep the battery connected.
3) Try to Turn ON the laptop.
 
If the laptop does not turn ON, the battery is faulty.
 
Also, Try turning the laptop off, removing the battery, unplug the AC adapter, press and hold the power button for thirty seconds, install the battery back into the laptop but don't connect the power cable and try to start the laptop on battery power. 
 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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HI , I'm have ing trouble with my HP Pavilion 15p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION:  8.2.8.25 and VERSION: 7.7.34.34 )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 











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Answer:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

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Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P.  When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine.  After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue?  Thanks for your help..!   













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Answer:IdeaPad Y510p battery firmware problem

Taehyung wrote:Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P.  When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine.  After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue?  Thanks for your help..!   Try uninstalling the Energy Management program. Reboot then install it. You should download it first from the site if you don't have a copy of it from drivers folder.

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Dear Lenovo, After perusing the recent 2016/2017 comments by multiple users on similar posts about Ideapad Z510 battery from across locations/countries - it appears that the firmware that you had issued last year - has somehow got overwritten / superceded maybe in either late 2016  or early 2017 by some more recent/latest updates. I am writing from India and facing the same probem that the battery is showing 100% and then going off almost immediately. This probem had fortunately got solved last year when you had issued a firmware update - but now when i am trying to use the same files again - it basically conveys that "no battery available to update" because that particular firmware is already applied on our laptop. Hence, can you please release newer firmware update for this same issue -  using a z510 system having current till-date updates for different OS - win 7 / 8 / 8.1 / 10 - same way as you have released for thinkpad series of laptops too on the weblink - http://support.lenovo.com/in/en/downloads/ds001322 Come to think of it - that if a fully working battery is being "prompted" as weak and "need to buy" - but actually is a fully functioning hardware - isnt it a bit of a letdown for your users??? - what to say of  some who might have already bought and replaced with newer replacement batteries - which is actually a completely avoidable cost? I am sure you need to resolve this issue soon so as to restore c... Read more

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I recently aquired a LENOVO IDEAPAD FLEX 10. I charge the battery up and then run it only on the battery until this goes flat, then back onto AC to charge the battery while using it or not. But it seems that the battery only charges up to 60%, is this normal? Ive had a look at the POWER MANAGEMENT options but dont seem to be able to find a seting for this. Any help would be appreciated!

Answer:Ideapad Flex 10 Battery Charging Problem

Post a screenshot of your energy manager software. This way I can see which type your are running.Sounds like you are in battery conservation mode.

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Hello, I have a Lenovo IdeaPad S205, and have run into some trouble. The charger recently stopped working properly, and I bought a replacement - the original charger has an output of 20V, whereas the replacement has an output of 19V. However, I wouldn't think this would make a difference. This said, when I plugged in the new charger, it said "plugged in, not charging". I took the battery out, and put it back in again, as I have had a similar trouble before, and doing this fixed it. The system stayed running while the battery was out, and I've noticed the battery percentage is not going down while this replacement is plugged in. Also, the original now seems to do the same - "plugged in, not charging". Can anyone offer any assistance?













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Answer:IdeaPad S205 Battery Not Charging problem

hi Ben_R,
 
Welcome to the Forums.
 
Just to verify, does the "plugged in, not charging" stops around 60%? If it is, check the Lenovo Energy Management and toggle the Power Plan from Balanced to High Performance (vice versa) and from Maximum Battery Life to Optimized Battery Health then reboot the PC.
 
- Link to picture
 
 
Regards

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Hello, I got the Lenovo ideapad 110 near a month ago, I liked it a lot, until many problems started happening and it ticked me off a lot. The main problem with this computer is the battery life. I looked up what the average battery life for this computer was, it said approximately 3 to 4 hours. And it is hard to believe that because at fully charged, the battery life says it is 2 hours, but runs out quicker than that. The charging speed, I was at 0% with this computer, and it said that to be at fully charged, it would have to take nearly 3 hours! What??? I researched online if there was any way to replace a more long-lasting battery or to see if there are some ways to save/improve the battery life. What I got were ways to save more battery, but none of it worked, they don't make a difference. Lowering the brightness, probably only saves 5 minutes of your battery, and that's the most I could really do (out of all the ways showed in the support page), since I never use bluetooth, etc. Really need some help, would really appreciate some better ways to saving more of the battery, or if there is a way to replace the battery in this computer with a bigger life. But I strongly dislike the problems with most Lenovo computers, thinking of returning/exchaniging it. Thanks for your time.

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HI,    I have purchased Lenova Ideapad Z510(Invoice No: 42110)  in Feb-2014.   Battery was working fine till April-2015.  All of a sudden battery was not getting charged since April ending.  We are also getting message popup saying " Battery is weak need to replace".    What could be the issue with the sudden battery down?   Does it cover in warrenty? if so, how can  we claim it?. Thanks,Gopala Krishna.  













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Answer:Problem with Lenova Ideapad Z510 Battery not charging

In response to customer reports of unexpected issues with battery performance on Z500 and Z510 laptops, Lenovo is making a battery firmware update available via download from the Lenovo Forums.
 
This battery firmware is intended to resolve the following unexpected charging symptoms when a Z500 or Z510 laptop is powered on:
 

Battery is dead
Battery is not detected
Battery is detected and charged to 100% but when AC power is removed, the laptop immediately powers off
When the battery is fully charged and AC power is removed, battery level falls dramatically within 10 minutes

Please note a step-by-step procedure for upgrading the firmware is included in the .zip file, found in the "ReadMe" folder.
 
The battery firmware update can be downloaded here: https://download.lenovo.com/lenovo/content/sm/z500_z510_battery_firmware_update.zip
 
Thank you,

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My lenovo s10 netbook, with windows 7 and XP isn't charging anymore. I thought it was because XP is no longer supported or something, but I upgraded to Windows 7 and it still doesn't work. There's an orange light on, and when I move the battery around it turns blinking blue, I thought that meant it was charging, but in Windows 7 it says no battery detected and it's not holding any charge. Any advice would be deeply appreciated. Thanks!!

Answer:Lenovo Ideapad S10 Battery Problem (plugged in, not charging) HELP!!!

hi john_i,
 
Try performing a system power drain,
  Remove the Battery and AC charger,
          Hold the power button down for 15 sec.
             Reconnect the battery and AC and turn the system on, Check if the charging will continue.
If not try removing the AC and see if the the computer will shut off.
      If yes then you might need to replace the battery.
 
Regards
Solid Cruver





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I just bought my ideapad 110 2 months ago; suddenly, I now get a message that the battery is not charging when the cord is plugged in. I can reset, and it will work for awhile, but the problem comes back. I have read that using Windows 10 has this same problem with other laptop makers. Just wondering if something can be done without sending in to be fixed first.

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I just bought my ideapad 110 2 months ago; suddenly, I now get a message that the battery is not charging when the cord is plugged in. I can reset, and it will work for awhile, but the problem comes back. I have read that using Windows 10 has this same problem with other laptop makers. Just wondering if something can be done without sending in to be fixed first.

Answer:Problem with my new ideapad 110 battery not charging message. I can reset it to work for a while.

Hello BillD55Thanks for using the Lenovo forums.Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.(If the battery is internal, please just skip the remove/replace battery steps.)1. Turn the unit off2. Remove the battery and the Mains adapter3. Press and hold the front power button for 30 seconds4. Replace the battery and the Mains adapter5. Turn the unit on as normal
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Hi...

I am having a problem with my laptop computer. I figured out that my laptop, when being charged or using the Power Outlet, runs at 100% CPU at times, and slows me down when running and working on some open applications. At first I thought I had tons of spyware or even a virus, and even posted a Hijackthis file here. Nothing was found.
I figured out that my cpu runs at 100% when using the power outlet, or when my computer is chargnig. When I unplug the powercord and use the battery life, everything runs GREAT!!!!! my cpu drops to a normal 4-8% usage with multiple applications running. WEIRD huh? Can anyone relate to this ?? Is this and indication that my battery is going bad???? Can someone help me with this or suggest what is going on? I am running windows XP home edition, and have a compac presario 1500 series. Pent 4..

HELP!!!
 

Answer:CPU runs at 100% when charging laptop battery, when not charging its fine. HELP!!!

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My laptop has been distrubing since yesterday. Whenever I put in the power chord, the power light and battery light starts flashing together and the laptop does not charge. When I remove the chord, the flashing disapperas. Occassionally, it charges a little before going out again.  I tried using the laptop without the battery. It sometimes does not start and other times, it goes into the first few seconds of booting (the BIOS page) before going out again.  Do you guys know what this code indicates? Any help would be appreciated. Thanks!

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Hi i have theEdge11 K3252545-A12 modelwith Battery 57wh model no : 42T4897 The Battery Monitor showing only 47.5wh overall capacity.This seems to be the same problem like the edge13 series. For these devices there is a battery firmware update but not for my battery.Again i know that batterys are getting worse after cycles but this seems to be bug because:1) the battery is 2 weeks old2) the battery shows in the energy manager as 47wh battery and not 57 battery. So the battery manager says "good" and no battery wastage.  Does Lenovo provide the upgrade also for my device and battery? see the links: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-75738 http://www.lenovoblogs.com/connections/2010/08/update-bios-and-battery-firmware-to-ensure-full-charg...













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Answer:Solved: Edge 11 AMD K325 - Battery Problem need Battery Firmware update?

Hello mate, You don't have a problem with your battery. My T510 indicates the same with a 57wh. Under average usage patterns your ThinkPad battery maintains approximately 70% of its power capacity for the first year of operation. Average usage is defined as the number of recharge cycles. A cycle is defined as each time the battery discharges a total of 85% or more and is recharged it counts as one cycle.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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I just recently reset my whole HP laptop and I notice that my battery status is still low so I clicked on it and it says 0% available plug in , not charging. I don't know what to do with the problem.

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Hello and thank you for taking the time to read this one. I have an x60t which I truly value as the best computer I've ever owned, minus it's kinda dinky single speaker. The original battery has gone kaput on me, and no longer charges- and is considered 'poor' by Power Manager software.I purchased a replacement battery which is condition 'Good', however whenever it is plugged in-Power Manager gives it the status of "No Activity", and the battery itself does not charge. Whenever either battery is in the battery LED on the unit blinks rapidly in Orange. I also have the Wedge battery that sits under the machine.  This however still charges and functions properly. Is it likely my new battery is just defective, is this a software management issue, or is my machine itself no longer capable of charging the main unit batteries? Any help would be greatly appreciated. -G

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My 14 month grandaughter was playing with my T60 and now I don't have the charging status on my taskbar.  I've gone through the Properties screens for the taskbar and disktop and don't see any settings I could change.  T60 with XP professional. Cliff

Answer:Lost battery charging status from task bar

Searching the forum will find these 2 threads that will answer your question: http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&thread.id=7682http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&thread.id=7827 I am starting to think that this problem may not be the fault of our grandchildren, since it's showing up more frequently these days. Another SP3 glitch, perhaps?

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A few days ago, I upgraded my HP Pavillion from Windows 8 to Windows 10. After the download, my laptop was entirely dead so I charged it. My laptop worked completely fine before the download. The next day, I noticed my laptop wont charge. The status of the battery says ?plugged in, not charging?. I shut down my computer and restarted it with the same result. I then searched the HP forums and uninstalled the driver and again, restarted my computer. This didn?t work either. I tried different wall sockets and even attempted to take out the battery but the back cover of my laptop wont come off. I called HP Support and the gentleman on the line was extremely rude to me. I couldn?t understand his thick accent and I had a hard time understanding my case number, as I am dyslexic, and he seemed to get irritated when I asked him to speak slower. He spoke very slowly and told me that I was stupid. Frustrated, I hung up. My problem is still not solved and I am confined to the wall and I cant unplug my laptop without it shutting down on me. Please Help!

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I have an ES1-512, no problems for the first few weeks, then suddenly it became really slow while plugged in, but still runs fine when it's on battery power.Have scanned for viruses, malware, etc, nothing wrong there.Luckily the battery life is good, but would be nice to be able to use it properly when plugged in too!Any ideas?













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Answer:ES1-512 slow when charging, fine when on battery

Check power plan active during charging maybe it jumps to Power Saver or such ?  Control Panel\All Control Panel Items\Power Options

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I have an ES1-512, no problems for the first few weeks, then suddenly it became really slow while plugged in, but still runs fine when it's on battery power.Have scanned for viruses, malware, etc, nothing wrong there.Luckily the battery life is good, but would be nice to be able to use it properly when plugged in too!Any ideas?










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Answer:ES1-512 slow when charging, fine when on battery

Check power plan active during charging maybe it jumps to Power Saver or such ?  Control Panel\All Control Panel Items\Power Options












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It looks like the problem is pretty the same as with "Ideapad Z400 or Z500 battery will not charge - plugged in not charging". My battery worked fine when the OS was Vista , Windows 8, but after windows 8.1 installation it was "plugged but no charging". I already have reinstalled the windows, nothing happened. I tried to install the same firmware as Z500, but it isn't work. Lenovo Solution Center displays battery as "Battery software not installed". Downloading and running Settings Dependency Package does not help. I can't find a new firmware in any place  Please Help! By the way, I checked my windows version, and it appears Windows 8 Pro (like it was before I tried to upgrade to win 8.1)













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Answer:Thinkpad SL500 battery problem - plugged in not charging, No battery software found

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing battery issues in your Lenovo ThinkPad SL500.
 
I would suggest you to follow the below troubleshooting steps.
 
Go to control panel -> Device manager. Under batteries tab, uninstall Microsoft ACPI Compliant control method battery, restart the system and check if battery charges properly.
 
If the above said didn?t help, shutdown, unplug AC and remove battery. Press and hold power button for several seconds. Then re-install battery and AC, restart and see.
 
Update BIOS to the latest level.
 
Please post back with the results!
 
Best regards,
Mithun.





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When unplugged from mains power battery meter shows 70% whether battery if fully charged or discharges.

Used to work good but just stopped.

Had look for drivers but couldn't find any

Answer:Tecra A series - Battery charging status shows always 70%

Hi

How old is your battery?
Did you change this already in the past?

Try also to calibrate the battery; discharge the battery until it?s fully empty. Then connect the AC adaptor and wait until the battery would be fully charged.
Repeat this procedure several times and then check the charging status.

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Hi all. I recently noticed that my LED battery status indicator (located on the lid) is constantly ON even after netbook was shut off (shut down). It is ON regardless if I connect or disconnect charger. The only difference is when I disconect charger, it becomes dimmer. When I connect it - it becomes more bright. I confirmed with my friend (who also has the same model) that his indicator is completely OFF if the netbook is shut down and charger is not connected. I'm using the same setup as beforeand cannot figure out why LED light is always on.

Answer:My S10 3t ideapad LED Battery status indicator is always ON. Why?

hi juzziecan you try to remove/replace the battery first?

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I tried to update my battery firmware after getting a message from the thinkpad tools today. the firmware installed halfway then completed with an error, it then asked me to click "ok" to shut down the laptop. now my battery gauge is showing 0%, the battery charging logo in the task bar has an "x" on it. The battery is not charging as well. i have to plug in the AC adapter to use the laptop. I tried to reinstall the firmware, however it says there is no connected batteries that need upgrading. In the battery management tool, it also shows battery condition as "unknown"  help!!!

Answer:Lenovo E420s battery indicator at 0% and not charging after firmware upgrade

I think the firmware flash went bad. You'll probably have to use your warranty.

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Hi how do i know when the battery if fully charged when the laptop is turn off, the battery light indicator is always on the only way than i can know is touching the charger and if it is cold means that is fully charged.

Answer:IdeaPad s400 battery status question

Hi Nick,
 
Welcome to Lenovo Community Forums!
 
I?m glad to inform you the status of the battery and its notifications have been explained in the image below for your S400 Laptop.
Spoiler (Highlight to read)
Do post us back for further queries.
 
Best Regards

Shiva Kumar






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I was prompted to update my Battery firmware I have a genuine battery in my Thinkpad edge E520 that is out of warrenty The firmware failed and disabled the battery so it is no longer operating How do i reverse this firmware or disable the battery bios check?

Answer:Battery firmware has just killed my battery. How do you justify pushing firmware that does this?

Hi, welcome to the forums.
 
Here it is the support site link for your model just in case.
 
I'm guessing that the computer is booting but the battery does not provide any charge, right?
 
I did not have that issue, but I'm just guessing, What will happen if you apply the battery firmware update again? You can download it manually from the support site: "Lenovo Battery Firmware Update Utility for Windows 10 (32-bit, 64-bit), 8.1 (32-bit, 64-bit), 8 (32-..."
 
This is what it cames to my mind right now, I hope it helps.
 
Regards

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Just recently installed Windows 10. Did a batery calibration in the Bios. Followed the prompts. When it said to unplug the power cord I did. That shut down the computer. Computer no longer starts from battery. when running on plug in it shows the battery charging at 98%. The battery was working fine before the calibration. Looked around and didn't se any fixes.Can u help? Thanks Glenn

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HiI am trying to install (http://mobilesupport.lenovo.com/us/en/downloads/DS035310)but I get this message:                  there are no attached batteries that require a frimware update. current battery code is : 0003-800A-0010-80A3 plz help me.thanks

Answer:IdeaPad z500 BATTERY FIRMWARE UPGRADE failed

any fix?

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Hi guys !I have a problem with my battery, it doesn't charge. I know why, it is explained in this post: Lenovo Z400 Battery plugged in not charging problem When i try to setup the update, it fails. Here i attach a screenshot: Thank you in advance.

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I have a Lenovo Ideapad Z400 that was bought in 1st-2nd week of May, 2013. I have a problem that started on May 21, 2013, my laptop battery suddenly drops from 25% to 6%. I've read some posts that it requires firmware update to work normally.. This is the site
 

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035310

 
Is there any steps needed while performing this Upgrade? Is it safe? Will it fix my problem?  By the way, I'm here in Philippines and the Ideapad Z400 was bought by my uncle somewhere in Saudi Arabia, and he delivered it to me when he got back here. I started using the laptop on May 8, 2013. Thanks..
 

Moderator Note; please continue discussion in your existing thread as the subjects are related. - Thread locked

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Hi, I have Ideapad Y500. It's been 2 months since I'm using it. I keep the charger plugged in always while using though its 100% charged. The battery status indicator light present on the left side of the laptop base is turned on from few days even though I unplug the charger from the power socket. Why is this happening? Is it due to excessive charging? Please help..













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Answer:Ideapad Y500 Battery Status Indicator Light Always ON

Hi KrishnaFT9,
 
Welcome to Lenovo Community Forums!
 
The battery indicator always on indicates that the battery has sufficient charge to run the computer and when the indicator turns red means that the battery needs to be recharged, this is the new type of indication and this is normal and there is no need to worry.
 
Do post us back for further queries.
 
Best Regards

Shiva Kumar






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Battery is not being charged.  When I disconnect the battery and leave the AC adapter plugged in and switch on, should the tablet work.  If it doesn't (my case) does this point to the AC circuit being faulty?  If the unit is plugged in but left for a while the battery will charge up, but very slowly. It was left for 24 hours like this and only had 33% charge.

Answer:Ideapad Battery not charging

Hi PandyO,
 
Welcome to the Community Forums.
 
What is the model or machine number of your laptop?
 
The machine should turn on without the battery and directly plug the charger.
It would be best to follow the "Power check out guide" from the hardware manual which you can download from here on the support site.
 
It would also help if you have a spare charger to test with aside from using a voltmeter.
 
Update us how it goes.
 
Regards

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hello,
 
my new lenovo ideapad 100-15IBD is not charging fully, day by day its charging percentage is decreasing. I have installed windows 10.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:Ideapad 100 - battery not charging 100%

It's my problem too.

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I've purchased Lenovo Ideapad 510 seven months back. I'm not sure from how many days facing this problem. But I noticed few days before the battery is not getting charged after 93-95%. It says the battery will be fully charged after 5 mins. But even charging up to 2 hours it still says the same. Also, the battery is draining very fast, it comes at 89% from 95% within 3-4 mins. Please suggest something.

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Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

Answer:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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Hi.., all Now i am facing a problem.That is battery problem.The battery is not charging at a level.So.., if you have the solution for it ,please share to me.I already updated latest bios for it. ThanksDaniel..,  













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Answer:Ideapad U330's battery is not charging....,

And I also would like to know if it is battery problem or MB problem. ThanksDaniel

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I have a Ideapad 580. Only had it a few months and it says the Battery Plugged in But Not Charging. This is new, and I have googled it and it seems to be an on going problem with Lenovo Computors. Has anyone figured out the solution yet? For such a short time period owning this computor,.. I am not impressed. Someone please help me. Thank you. 

Answer:Battery Plugged in But Not Charging. Ideapad 580

i just bought an Ideapad Z580 three weeks ago. I too am facing the same issue : Battery Plugged in But Not Charging. Is there any solution to this problem? I was extremely disappointed because of this issue on my new laptop. Please Help.

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In January this year bought a lenovo ideapad P500 a month and about not charging the battery, the computer only works when connected to the charger. When running shows me connected and charging but the charger disconnected and the computer shuts down. The team with the charger connected off not load equally. The team to arrest him for a sequence of about 5 seconds that is charging stops but nothing load. I've tried uninstalling the Energy Management and reinstall it, press the power button for a while with the battery and charger offline, restore the factory system that came with Windows 8 but none of those options worked for me. I need urgent help because I travel constantly and equipment is essential agradecere me the help I provide. Luiscalvar

Answer:Battery not charging Ideapad P500

Hi Luiscalvar,
 
Thanks for posting in the Lenovo Community,
 
Am sorry to hear about the issue that you?re facing,
 
Kindly check the below information for the contact numbers for the service support:
 


Peru
IDEA-branded andB, C, E, G, H, K, N, Q, V, Y Series Products
0800-77-503
8AM - 10PMMonday - Sunday


 
Hope the information helps. Let us know.
 
Regards
 

Soha






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I recently just received my Ideapad y510p laptop back, and I unplugged it and the battery dropped to 60% but when I try to charge my laptop, it'll just stay at 60%. The battery says its plugged in but it won't charge.  











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Answer:Ideapad y510p battery not charging.

please, refer the following thread:http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/p500-battery-at-60-not-charging/m-p/1158013...

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suddenly i checked the battery symbol and it is plugged in but not charging what should i do??

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When I bought this computer 6 months ago, the battery worked fine, and would charge fully when the power ran down. But now for some reason, it says 1% available, battery not charging. I've tried to do a cold boot, also I've tried different power management settings, and I've tried taking out the battery and putting it back in. But for some reason, I can't get the battery to charge. Any ideas? Pete

Answer:IdeaPad Z710 battery not charging

peteswanson12 wrote:When I bought this computer 6 months ago, the battery worked fine, and would charge fully when the power ran down. But now for some reason, it says 1% available, battery not charging. I've tried to do a cold boot, also I've tried different power management settings, and I've tried taking out the battery and putting it back in. But for some reason, I can't get the battery to charge. Any ideas? PeteCheck the battery based on the procedure on page 22 of the hardware maintenance manual. You can also check the ac adapter by referring to the manual.

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Hello everyone, I own this Ideapad S500 and when I plug it in, the charging keeps switching on and off.Sometimes it doesn't charge at all.Sometimes it says it's charging but there are no changes to the baterry percentage.Sometimes it does show an increase.I'm running ubuntu 16.04. Weird stuff, I tell you! Anyone got any ideas? Thanks in advance!   

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Ok I have tried all the different fixes out there from removing and re installing the energy management tool to removeing battery and uninstalling hardware then installing battery and doing a fresh hardware install.  Still getting "plugged in and charging" but battery is not charging at all been sitting at 0% since day one.  Brand new machine just got delivered 3 days ago.  Any other suggestions? Have tried to run the energy management tool battery gauge reset, this does nothing, have tried running multiple times and will not charge the battery like it says. thanks in advance for any help.

Answer:Z575 Ideapad not charging battery

You might want to go to the lenovo support centre. Looks likes a problem with the battery.





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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is it possible to run this laptop without the battery pack? my last laptop  had a removable battery but this model appears to be fixed? there are screw fixings but im not sure if these will detach anything, would welcome any information on this.
when the battery is fully charged can the adapter remain plugged in? or should i remove it? i was wondering if there is a cut out for when full charge is reached or it just keeps charging as i use it, this is why removable battery packs were standard a few years ago and the laptop could run off the mains with the charger plugged in, i would rather do this than eventually have to replace a worn battery later on at more cost etc,
thanks for your help in advance
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

Answer:ideapad 110 - Battery charging question

Welcome to the Lenovo Community !
 
As you found out, the battery for your model is not removable by the consumer.  A simple solution to your problem if you are using Windows 10, which I'm guessing you have, is to use the Lenovo Settings app.  One of the options of Lenovo Settings is Conservation Mode.  That mode will maintain the battery at a 50 to 60% charge level which will allow you to power the laptop by the adapter without continually charging the battery.  The Lenovo Settings app is available in the Windows 10 Store if you do not have it installed already.  Just search the store on the word Lenovo to easily find it. 
 
Once in Lenovo Settings just click on the battery icon on the left menu.  A new screen will open on the right and in the middle of that screen will be Conservation Mode.  Just enable it.  In the event you need a 100% charge to go portable with the laptop, just disable Conservation Mode.

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hi there.              I have Ideapad S510p laptop with Windows 10 Pro. The battery of the laptop was working fine but some weeks ago when laptop was idle and battery got drained to 0% and laptop got shut down as battery got totally drained then after that i started laptop & tried to charge battery, it won't charge. It shows 1% and charging but it won't go any further for hours and after some hours it would show notification pop up that its battery has gone to 0%. yes the battery is old but it should show only 1%. Why is it doing that? any solution to this? Also what can i do to caliberate new battery and that it shows correct time and notifications? Please help me with this.

Answer:Ideapad S510p battery not charging and stuck at 1%

Hi Sentient, 
 
Greetings. 
 
I would suggest trying to remove the AC charger and battery and follow recommended power check out from the hardware manual (page 21-22 Checking operational charging and Checking the battery pack).
 
Without the AC adapter and battery, press down the power button for 30 seconds to drain remaining flea power and try to connect the battery and AC adapter back after 1 hour (placing the battery in a dry room temperature).
 
Without turning the laptop on, allow it to stay connected with the charger for 1-2 hours as it should show the battery indicator LED to change from solid amber to fast blinking amber to slow blinking to white LED as shown in the status indicator guide (page28).
 
Above direction would at least give hint on the hardware integrity of the battery.
Otherwise, if the issue is with software detection, you may check on the same steps described here in this discussion.
 
Update us how things go.
 
 
Regards

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This is the second new IdeaPad Y470 I've ordered from Lenovo in as many weeks that has the same exact problem as the first new Y470 I returned to Lenovo after only four days of use.  Simply put, the machine quits charging the battery for no apparent reason and on a completely random basis.  Note that I am fully aware of the difference between the Maximum Battery Runtime and Maximum Battery Health settings in the Lenovo Energy Management software.  The problem I'm experiencing occurs REGARDLESS of which of these two modes the machine is in, and it occurs regardless of which AC adapter is plugged in (I ordered a spare adapter with both of these machines, so the problem has occurred with four different AC adapters).  THIS IS IMPORTANT... WHEN THE PROBLEM OCCURS, THE ROUND MAIN POWER BUTTON LIGHT BEGINS TO FLASH, AS DOES THE WHITE POWER LIGHT IN FRONT OF THE TOUCHPAD.  ALSO, THE BATTERY LIGHT IN FRONT OF THE TOUCHPAD FLASHES RED.  When these three lights are flashing, mousing over the battery icon indicates that the machine is running solely on battery power, with no power being supplied from the AC adapter even though it is properly plugged in.  It doesn't even say "plugged in - not charging"...it's as if the AC adapter is not even plugged in.  And btw, the battery in both of these machines was properly installed.  This machine is only a week old, and this problem started within one da... Read more

Answer:IdeaPad Y470 Battery Charging Issue

Did you check the polarity of your wall outlet? Are you using a extension cord, from the wall, to plug in the adapter? I know the AC adapter doesn't have a three pronged plug, but the 2 pronged plug has a "fat" end that must be inserted correctly for the adapter to function properly. I've seen houses where some fool electrician has reversed the outlet wiring.  Buy a cheap AC Outlet Ground Tester like this: http://www.amazon.com/Electrical-Receptacle-Outlet-Ground-Tester/dp/B0012DHVQ0/ref=sr_1_1?ie=UTF8&qi... Just a thought. I don't believe it's a problem in 2 DIFFERENT laptops, so I would look for a solution somewhere else. DragonRider

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Hi I've purchased a ideapad z710 two month ago, suddenly i'm not able to chargethe battery. The battery icon says battery connected but not charging and the energy managersays Unauthorized Battery, but the laptop is new!.I've tried to remove the battery and the ac adapter, restore the pc to default etc.Any ideas?regards.













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Answer:ideapad z710 battery connected but not charging

Hi Giovanni2015,
 
Is the computer still able to turn ON with Battery Alone?
 
Regards
Solid Cruver
 





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when i pluuged AC power in it show on power icon only battery discharging.it never charges when pluug in but when i shutdown and try to charge it charges., when i check  from Enery management software batter status shows ok.  PLS HELP

Answer:My LENOVO Ideapad U410 battery not charging

Hi Shuyb,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with charging issue with your Lenovo U410 laptop.
 
Try to reinstall the energy management and check for the issue.
 
Click here for the energy management for windows 7.
 
Click here for the energy management for windows 8.
 
Click here for the energy management for windows 8.1.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S





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Hi, I have this brand new z500 and it's been useless couple of months, today I take it back in use and of course plug in charger. After about half an hour I'll start the computer and battery icon says 28% and charging, usually icon is animated but now nothing happens. Also when I unplug power cord, computer shuts down immediately, same like if  you remove battery. Could the battery has been died during the time computer was unused? Is there any way to bring it back to life, or do I have to send this machine to warranty service?

Answer:ideapad z500 battery charging stuck in 28%

Under Energy Management set the battery setting to "Maximum Battery Life".

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I very recently purchased a Ideapad Z565.  The problem I have is that  after working with the laptop unplugged for  awhile I plugit in for the battery to charge.  The battery will charge for 30 seconds then the screen goes to power save mode for 1 second and then back to charging for another 30 seconds.  After the 2nd 30 seconds charging the battery icon no longer shows the computer plugged in. It also does not charge the battery.  When the batterystops charging the power indicator on the front is blinking.  If I unplug the AC adapter and replug in the sequence starts again.  Additionally, if the lid is closed the battery will charge normally.  Any ideas would be appreciated. Thanks, KSquared   

Answer:Ideapad Z565 battery charging issues

http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Lenovo-Ideapad-Y560D-AC-Adapter-Battery-Prob...

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I have LOVED my Lenovo ideapad Y650. However, yesterday it stopped charging the battery. I was sitting there typing when all of a sudden windows started acting like it wasn't plugged in anymore. I pulled the plug out and it made the normal *beep* that it does when you plug/uplug it. THe LED on the case also changed indicating it had been plugged and unplugged. On windows though it still indicated it was running off battery and my battery was draining. I then tried an alternated power adapter and battery with the same result. Hardware indicated it was charging, software indicating it wasnt charging and actual battery not taking the charge. I found that if I turn the system all the way off, take the battery out turn it on just plugged in it will run fine and recognize being plugged in. If I then reinsert the battery it will charge the battery for a while but then start to malfunction again.  PLEASE HELP. I am in school and cannot afford another laptop. My life is on this thing

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my ideapad u410 is not even a month old i noticed this week that my bettery wont charge at all. when i hover my mouse over the battery it says (plugged in, not charging) and its stuck at 60%. the power plan that i have selected is Balanced is there a quick fix to this, need help!?? thank you  













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Answer:Lenova Ideapad U410 Battery not Charging!

HiThere is a setting in lenovo energy management which limits the battery charge limt to 60% and there after stop charging tilll battery level falls down to around 55%. This is the battery protection mode(In some laptop it is optimize for battery life or similar). Just open energy management and go to battery settings by clicking the icon. So your battery might be fine.Regardd





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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Lenova Ideapad Z500 Battery not charging Hello, I have a problem with my Lenovo Z500.It has just 3 months and the battery will no longer charge!On windows, the icon indicates 0% (plugged in charging) and remains in this state without moving.If I unplug power,the PC shutdown.In addition, the battery does not charge when the computer is off an I can't turn on the computer if it's not plug on the power. Do you have a solution to my problem?  

Answer:Lenova Ideapad Z500 Battery not charging

 I have a problem with my Lenovo Z500.It has just 3 months and the battery will no longer charge!On windows, the icon indicates 0% (plugged in charging) and remains in this state without moving.If I unplug power,the PC shutdown.In addition, the battery does not charge when the computer is off an I can't turn on the computer if it's not plug on the power. Do you have a solution to my problem?  

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Hello everyone, I've had myY510P SLI for about 6 months now and I mainly use it on a desk so I rarely use my battery in it unless I am traveling. I never had any issues with the battery until last night. I decided to put the battery in, but I noticed that Windows said "plugged in, not charging" and showed a blank battery. It didn't report battery statistics or anything. I tried messing around with Lenovo Energy Management but that didn't do anything. The battery status indicator LED has also been flashing red non-stop. This would be a huge dissapointment to me if I need to replace the battery that has less than 30 charge cycles on it. But I'd rather it be a battery issue than a problem with the motherboard. My Y510p has a i7 4700MQ, 750M SLI, 16GB RAM, 1TB HDD  and is running Windows 8.1 with mostly all bloatware removed. I even tried the method where you start up with no battery and uninstall it from the Device Manager and resetting the BIOS. Both didn't do anything for me. All help is appreciated, thank you!













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Answer:Ideapad Y510P battery not charging and flashing red LED?

You should contact Lenovo for a replacement battery. If you are still in warranty then you should get it without any cost.

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Hi, My laptop is 7 months old and when it started having battery issues. The battery icon would sometimes show that it's not charging event though it was plugged in. Now, it's not charging, it has no power, and when I press the power button I don't even get three led flashes like I used to when it was dead and not charging. I really want to take it to a specialist but I have no warranty in NZ because the U410 model isn't sold here so I would greatly appreciate any help on solving this problem. Thank you Eva

Answer:Lenova Ideapad U410 Battery not Charging!

Don't know if this will help but mine was not charging even tho it was plugged in and Lenovo tech help eventually downloaded and installed new firmware and drivers for the power management utility.     I have the P500 model.

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Hi, I bought my lenovo z400 ideapad beginning of April this year and just about two days ago it just turned off and though I plugged it in later it started saying 'plugged in but not charging'. What do you think is the problem?  Furthermore I lost the receipt ( the sales receipt) but there is still the model/series no. , is the warranty still on please?













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Answer:Z400 ideapad Battery plugged in but not charging

You did not state how many percent is the charge in the stated condition. Can you supply it?

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Ideapad 100-15IBD battery does not load anymore.Battery icon says: "0%, Battery plugged in not charging"Can only work with AC adapter.Can't remove battery because its internal.Booted from USB with linux same problem.Can't do a BIOS upgrade because battery needs to be 30% loaded.Can somebody help?

























Lenovo batterij.jpg ?78 KB

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I bought my laptop 7 months ago and it suddenly won't charge. Even when the battery is drained. I thought it might start charging after that from reading the complaints online, and it does, but the light flashes intermittently for a minute or two before dying out. When I turn my laptop on it only has 5 minutes and every time I plug it in to charge, the light either doesn't light up or it flashes for a short while. My mum bought it for me from Hong Kong and the original receipt is lost so I can't take it in to service in NZ even though it has warranty. I really want it fixed fast because I need it to study and exams are coming up right now. Thank you to any help!! Eva

Answer:Lenova Ideapad U410 Battery not Charging!

Hi schnapper,
 
Welcome and Thanks for posting in the Lenovo Community,
 
Am sorry to hear about the issue that you?re facing and I?d like to help you with this issue,
 
Could you please share with me the windows version and also please share with me the status of the battery icon when the charger is connected is it plugged in charging or plugged in not charging,
 
Thanks and Best Regards,
 

Soha






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Hi, My battery won't charge and the power icon says "plugged in and not charging". It hasn't been a year since i bought the laptop so the battery hasn't gone through enough charge cycles. Also, I tried the battery driver update but it isn't for windows 8.1. Thanks in advance for your help. Regards,Zahid

Answer:My Ideapad Z400 battery not charging windows 8.1

Hi Zahidksh,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the Battery is not getting charged in your Z400 Laptop, I suggest you to install the LEM (Lenovo Energy Management) in the computer and check the issue. Below is the link to download the exact LEM for the computer, while installing the LEM right click on the downloaded file and select ?Run as administrator? option to get it installed without any error.
 

Lenovo Energy Management for Windows 8.1(32-bit, 64-bit)

Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar

 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I bought a new battery for my lenovo ideapad 100-15ibd, when installed on the laptop it is not charging although it is connected to the AC. what can i do? i tried removing the new battery and unistalling AC controller but the problem continue.

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I've been having issues with my battery. If I unplug the charging adapter, my laptop immediately shuts off. The battery would stay at 0% and say "plugged in, not charging". I figured the problem was the battery so I replaced it. I still have the exact same problem but the battery percentage is 54%. It neither drains nor charges. I've tried reverting my power options to their default settings. My drivers were up to date. I've uninstalling and reinstalling the drivers. And in advanced power settings I've tried restoring default settings and also changing reserver battery level for on battery and plugged in from 7% to 100%. Despite all this I still have the same initial problem.

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I have an IdeaPad 500.  The A/C charger is "plugged in" and the icon says it is "charging" but there is no charge to the battery, which is now at 53% (it was 55% yesterday).   I have gone to the forum and done what they suggest (e.g. turned off the Conservation Mode).  Unlike most questions on the forum, my system says "charging" rather than "not charging".  And because it is an IdeaPad, I cannot remove the battery (at least not without opening up the case).  I am a bit worried this is a hardware/battery failure -- but I hope this forum might give me a software fix
 
Thanks in advance
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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I would not have bothered making an account here if I could have found a fix otherwise. The battery is not charging AND it is not detected. I want to stress this because I have seen a million and one webpages for batteries that were plugged in but not charging. Mine is not detected. I have checked my power settings, I have done a power drain (take out batter and adapter, hold power button), I have restarted, I have looked for updates, and I have uninstalled the two battery things in the device manager and restarted again. I did NOT do battery gauage reset because the battery is not detected (I have Windows 8, so Energy Manager rather than Power Manager). I have not touched the BIOS because I'm wary of anything else going wrong. I bought this laptop in December. It is quite new, still under warranty, and even though I use it every day, it is still good and not bogged down or worn down in any way. I have had multiple problems since buying it, even a few right out of the box (shame on you, Lenovo), all of which I was able to fix myself. I can't imagine why I would have whatever problem I am having right now. For a short while after this problem initially occurred, I was still able to unplug the laptop and move to another outlet. So it's like the battery was actually detected. But once the battery charge ran out, I couldn't unplug anymore without immediate shutdown. Considering everything I have already tried, is it possible that the battery is bad? Can anyone help... Read more

Answer:IdeaPad Z710 battery NOT detected, not charging

It has now happened again. All I did was unplug my laptop for about an hour.

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Hello,
 
I have a problem with my Lenovo z500.It has just four months and the battery will no longer charge!On windows, the icon indicates 37% (plugged in charging) and remains in this state without moving.
If I unplug power,the PC shutdown.
In addition, the battery does not charge when the computer is off an I can't turn on the computer if it's not plug on the power.
 
Do you have a solution to my problem?
 
Sorry for my bad english.
Best regards.
 
Moderator Note; please don't bump posts within 3 days, it's unfait to others also seeking assistance.

Answer:Lenova Ideapad Z500 Battery not charging

hi brice572,
 
The battery on that Z500 is showing a sign of imminent failure. Can you try to perform a battery gauge reset to fully dragin the battery and reset the charge capacity. To do this, open the Lenovo Energy Management > Battery > Battery Gauge Reset (see spoiler)
 Spoiler (Highlight to read)
If the above steps doesn't work, you need to call lenovo on how to go about replacing the battery.
 
 
 
Hope this helps

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HiI have U430 ideapad touch and it's been 3 months since I bought itNo i never set energy management thing and it's been charging fine up to 100%Problem occur this morning, battery say plug in and not charging. It's 96% now.I don't know where problem is...since it say plug in, I don't think it's adapter problem.I bought it through best buy so pretty sure I have a one year warranty...but I can't send it since I need it to use it....So I'm hoping it's adapter problem so I don't have to send it to support centerI tried unplugging adapter and power cord and restart, it all doesn't workEnergy management thing is all off, never knew it existed until I had this problem. So pretty sure it's not software problem. Let me know if you know any solution....

Answer:Battery plug in not charging U430 Ideapad

Dear JRC68
 
Welcome to Lenovo forums
 
you mentioned that it is saying plugged in not charging on 96%, so is it doing that only at this percentage or it is not charging at all no matter what is the percentage
 
also make sure that the conservation mode is off form the energy management
 
Thanks





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My Ideapad Y530 Laptop battery not charging. It says 100% but as soon as I remove the AC power laptop goes down instantly. It was all working good two days back, I was able to use the laptop without AC for 1hr 45min two days back. But today, its just zero....i dont know what happened or what went wrong.. Did some one have similar problem or some one can help me....?

Answer:IdeaPad Y530 - Laptop Battery Not Charging

Hello mate, Try to perform a reset for your battery. And try to clean the battery and laptop connectors.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Hey, As of today my Lenovo N585 is having battery charging issues. When I plug in the ac-adapter/charger the battery charging animation in Windows shows progress for almost 15 seconds then it stops. When I boot the laptop with the battery removed it works fine. The battery or Windows is the problem I'm guessing. Anyone else having this prob? Rafael M.

Answer:IdeaPad N585 - Battery charging issues

Hi Rafael,
 
Welcome in Lenovo Forums!
 
I would prefer if you can remove the a lenovo applicaiton called ( Lenovo Energy Management ) and reinstall it again.
 
 
Kindly find below the application download link for
 
Win7 : http://support.lenovo.com/en_AE/downloads/detail.page?DocID=DS030145
Win8: http://support.lenovo.com/en_AE/downloads/detail.page?DocID=DS031269
 
Hope the provided solution can help in solving the issue.
Let us know.
 
Thanks, Alaa



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Hey! I recently bought an Ideapad Y510P from an American seller on eBay, despite myself being located in Australia.  My issue is that, my battery will not charge unless I insert the battery, while my laptop is booting up. So basically it won't charge if:I power on my laptop with the battery insertedIf I remove and reconnect the charger adapter while it's runningI'm not too sure why it is doing this, all I really know, is that is started after I ran a battery calibration using Lenovo Energy Management.  I've contacted Lenovo Australia, but they said that they can't assist me because the laptop was manufactured in the United States, so they keep directing me to the Lenovo US technical support.BUT I've called the technical support in the United States about 3 times now. Two of which resulted in the technical support officer ending the call abruptly. I also called Lenovo Indonesia, and I got hung up on again. I'm not a mean person at all, nor am I showing any impatience/anger. So I'm a little annoyed about that.The first guy who help me from the United States, told me to remove Lenovo Energy Management and he told me to also uninstall an ACPI battery in the Device manager. None of which actually helped But at least he tried to help me! I really want this fixed because I need my laptop to complete Uni coursework.  I'm also in love with it . It's the best laptop i've ever had, I just want to be able to use it properly again &... Read more

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The other forum for this did not help as the firmware update is not updated for Windows 8.1, and is not available for Z500 in the updated battery upgrade. Assistance, please.

Answer:Ideapad Z500 battery will not charge - plugged in not charging

Read the first and second post in this link.

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The battery in my Lenovo ideapad 300 - 151SK started last week to drop the % available every day lower, and lower, to now it's only 15%. It is always plugged into AC power. What do I need to do? Wierd that there was a big update downloaded last week and I wonder if this caused the problem.? I am not a tech person...just a user. Thanks for any help you can give me. Terry

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I had the battery options set to optimized battery health thinking it would be help out, however when i ran my lappy to z percent it would no longer charge and still wont. I set the setting back to max battery life and have had it plugged in but its still not charging. the red light isnt on but it's just stuck at zero percent. PLEASE HELP.

Answer:Lenovo IdeaPad Y580-20994BU battery not charging

You most probably have overdischarged your battery. If you discharge the battery to 0% and let it stay like that for some time (few hours? not sure) the battery protection circuit will shut down the battery and render it useless. Explanation: Li-Ion batteries as all modern commercial batteries are based on chemical reactions. When the charge drops to 0% in Li-Ion battery the voltage drops, and irreversible chemical changes occur inside the cells. If I remember correctly crystals are formed inside the cells. Charging a battery like that is dangerous, and that's why there is a protection circuit inside the batteries, which shut downs the whole battery even if just a single cell drops below specified voltage. Happened to me twice before. Last time was actually quite recently with Y580. You can try some diy tricks like freezing the battery, but it didn't work for me. In my case it happened because there was no critical battery level set in power settings. Why was it not set? No idea. There is 6 months warranty on battery I think, so you can try it.  Otherwise you have to buy a new one.

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Its doing exatly what it says...I left it on last night and the battery ran out all the way aparently while I Was watching justin.tv.  Now it wont recharge??  

Answer:Lenovo Ideapad Y460 battery pluged in but no charging

after downloading batterybar its recharging.  Anyone know why it wouldnt recharge? 

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Hi, I had the problem where the battery didn't charge at all even if it was connected in the right way and the charger was plugged in. So I started to search internet for possible solutions. Those I found where to 1) disable alt uninstall ac and acpi adapter in Windows Device Manager. Restart computer.. Not charging problem is related to some Windows issue. 2) Choose the alternative "maximum battery life" in Lenovo Energy management.. Neither worked after several and time consuming tries... The problem here is Lenovos "smart" Energy management system that prevents the computer from charging the battery to "save it".. Solution: Uninstall Energy Management (Publisher: Lenovo) under Program and Features in Windows Control Panel and the problem is solved.. And don't reinstall this program again....
 
 
Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

Answer:Lenovo ideapad S400, battery not charging when plugged in

what should or can I do? I tried both options named in the statement above and still does not work... help needed please 

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When my Ideapad Z560 reaches 79% of a charged battery it refuses to continue to charge. Any assistance offered will be appreciated.

Speccy Link http://speccy.piriform.com/results/A...Y7anq5KVeormmF

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I have an Ideapad V460, the problem is that when i put the laptop for charge the battery light in the charger & in the laptop lights up, but when i keep the cursor on the battery symbol that is in on the task bar it shows "Plugged in, not charging". The laptop is not charging, I don't know what to do, can any one please help me.

Answer:Lenovo Ideapad V460 - Battery charging problems

Hi vinaysinge and welcome to the Community,
 
What's the percentage of charge in the battery and what power plan is running in Energy Management?
 
Dave 

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Hello; my ideapad S405 inconspicuously shut off on me today. The battery will not charge (the small light that lights up when plugged does not light up), and the computer will not turn on. It was noted at 58% battery life, plugged in, and running on the lenovo energy plan of 'Optimized battery Life', before suddenly shutting off, and no longer turning on. The battery however, when put into the computer, still makes the battery light blink red, so there is some energy in the battery, but not enough to turn on the computer. I am guessing right now, that this is a random battery discharge; but even then, that is only a very obscure guess. I've left the battery still in the computer, with the AC adapter inside (not charging). I'm currently unsure what happened, and if there is a way to fix it. information on what is happeneing to my computer would be greatly appriciated.   _____________________________________________________________ Side note: The system does not run on AC power alone. 

Answer:Ideapad s405: Not charging, and suddenly ran out of battery power.

Hi Chan-Man and welcome to the community,
 
It sounds like there's a problem with the ac adapter or the port that it plugs into, but let's try something first.
 
Take out the battery, unplug the ac adapter and press and hold the power button for 15 seconds.  Do that 2 or 3 times, then plug in just the ac adapter and see if it starts.  If it starts, put the battery in while the machine is on and see if it starts to charge.
 
If that doesn't work, then I would look at the ac adapter or the charging port being bad.
 
 Do you still have warranty?
 
Regards,
Dave

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I've recently bought a brand new lenovo Ideapad 510 15IKB MTM is 80SV001PIH. Since last few days I'm facing issue with battery. I plugged in my machine at a charge level of 96%. After half an hour I noticed that still the battery level is 96% . When I put the pointer on battery guage, it's showed that "Plugged in, not charging". In my laptop battery is not removable, so I can't try removing the battery and putting it back again. I've restarted my machine many times but still the situation is same.


























battery issue.png ?19 KB

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hi, first of all. sorry for the bad english (i am dutch) for 2 day now my laptop is not charging with the ac adapter in attached.when i connect the ac adapter the icon of the battery (in windows) starts blinking.and it only runs on my battery.sometimes the connection is normal (not blinking) but it still not charges the batery.  when i close or shutdown my laptop it charges normal or with the indicator blinking.but it charges. (strange)  i have tried reinstaling the energy managment. (no succes) also tried draining the battery as i found here on some threads (no succes) when i unplug the battery and only run on the ac adapter it runs normal.then when i plug the battery back in its starts blinking again.  any idea what is broken?the ac adapter or the battery?or is it completly something else? plz help

Answer:problems battery/charging lenovo ideapad u310

no one who can help me??? plz

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Hi,I have a problem.Since this morning my lenovo ideapad z500 battery won't charge and if I unplug the laptop it shuts down.I've downloaded and started battery firmware update and there was text saying:"Now configuring the program" . And it was stuck like that for at least half hour and when I pressed cancel and restarted battery firmware update it displayed error that said: "This system is not supported or is not configured for battery firmware update" Please help me.I have windows 7

Answer:Help Lenovo ideapad z500 battery plugged in not charging

Hi Luca_z500,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing an issue with system not charging on your Ideapad Z500.
 
Run the system restore to earlier date and check if the issue still persists, if occurs then perform below troubleshooting steps.
 
To resolve this issue please restart the system connecting ?Power Adapter?. Wait till the system boot completely and then go to ?Device Manager? then uninstall ?Microsoft ACPI-Compliant Control Method Battery? under battery option. After uninstalling shutdown the system, remove ?Power Adapter? and reconnect, then switch ON the system and check if the issue has been resolved.
 
Please click here to visit the Lenovo support link and select your region to get the contact number.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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Hello, I bought this Ideapad 14IBR on friday and the battery will not hold a charge and it has been at 0% since i bought it. any idea why this is ahppening. do I need to take it back and get another one?

Answer:Brand New Ideapad 100s 14IBR battery not charging

Well, The battery most likely is Lithium Ion (Li-Ion) and either have been a production defect; or have not been properly charged at the factory; or have been drained completely, been sitting for a long time, then as a result have suffered damages to the chemical bits inside. You may have to return only the battery to the store (If accessible to remove form outside/If not internal) , unless they tell you to bring something else in addition. Sincerely Cklone.

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Hi, I have a lenovo ideapad u410, it is about 2 years old now, and I've been having charging problems. This started last year, where my laptop would be plugged in and down on the battery icon it would say that it's "plugged in, not charging." The battery would deplete completely, and when I try to charge it, the light would just blink.This eventually went away after about a month, I didn't do anything, and I could use my laptop again. However now it's back, at first I thought it was my charger, but I removed my battery and plugged it in and I can use my laptop without the battery. I tried to replace the battery, but it still did not charge. When I plug it in with a battery in the laptop, it will only blink a few times then stop entirely. Do I need to download any battery management drivers? I don't know what the problem is.

Answer:Lenovo ideapad u410 plugged in, not charging, battery depleted

I have my U410 Touch for 10 months now.  It always charged to 100 % but starting a couple days ago it only charged up to 90% and stoppped.  I called Technical support as I am still within warranty, they told me to perform the  the battery gauge, but it did not work.  Then they asked me to reinstall the battery driver and the energy management software but it is still not working not charging to 100%.  They now suggest to me to do one key recovey to reset to the factory setting to see if it works.  If not, they said I can send back the computer for service.  I am not sure if I should do the one key recovery becaue I will loose all my files and etc.  I am skeptical if this will work?  Any suggestion?  Should I just tell them I will send back the computer to Lenovo to fix the problem but then I will not have the computer for at least two weeks. ....

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Hi All, I need help. My laptop is not charging. Cable is plugged and the status 8% available (plugged in, charging). i have waited for 2 or 3 hours, but the battery won't increase. I already uninstall "Microsoft ACPI Compliant Control Method Battery", but it did'nt work  I have been searching how to fix it, but did'nt found it. Now, i am getting depressed. T_T

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This is in response to the problem everyone is having with the battery not charging when plugged in. I found this in the guide for my idea pad Z400. It should help many of you to finally make peace with your battery Battery (B):      Battery Mode (B-1):  By using the battery maintenance function, it is possible to extend the battery lifespan. Before you use this function, read the precaution. Energy Management 8.0 can automatically track your habit of battery use, and then provide suggestions on selecting a battery maintenance mode for extending the battery lifespan. Two battery modes are provided: Maximum Battery Life and Optimized Battery Health.       Maximum Battery Life: In this mode, the battery has the most powerful charging capacity. Note that this mode cannot optimize the battery circle lifespan.       Optimized Battery Health: In this mode, the battery limits charging to 60% of its full capacity. This can reduce the battery degradation and extend the battery lifespan.













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Answer:Ideapad Z400 or Z500 battery will not charge - plugged in not charging

Thanks for the reminder.

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i have anew idepad 310-15ikb from 10 daysi found that battery since first time it work ..it  work 2 hours on balanced modeand 1 hour and 20 minute on high performance activity was on just browsing internet Battery reportBattery reportCOMPUTER NAMEAHMED-PCSYSTEM PRODUCT NAMELENOVO 80TVBIOS3JCN21WW 09/23/2016OS BUILD10240.16384.amd64fre.th1.150709-1700PLATFORM ROLEMobileCONNECTED STANDBYNot supportedREPORT TIME2017-06-11 11:25:50Installed batteriesInformation about each currently installed battery BATTERY 1NAMEL15S2TB0MANUFACTURERSANYOSERIAL NUMBER3249CHEMISTRYLIONDESIGN CAPACITY30,000 mWhFULL CHARGE CAPACITY30,590 mWhCYCLE COUNT-                                                                                                                                            &nbs... Read more

Answer:Lenovo ideapad 310 -15ikb battery lose charging fast

Hi,  Ahmed ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please click here for the better understanding on the battery life.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hello, I have a 3 yr old Ideapad Z510(that came with Win8)which worked absolutely fine until recently. If I plug in the charger when the laptop is on, it abruptly turns off and would never boot again until I remove the charger. However, this is not how it behaves every time. There are some rare instances where I could still operate the machine with charger plugged in.  When turned off, battery is charging and also goes to full 100%. When turned on(battery mode) it does not drain rapidly - I could still get a fairly decent stand up time. So I am assuming the battery is good. I don't see any thermal issues either. Things I tried:-------------- > Tried with a different charger - no help.> Updated the firmware - no help.> Update the entire driver pack - no help.> Applied windows patches, reinstalled and also upgraded windows to Win 10 - no help.> Reseated the battery and associated cables - no help.  I am not sure if there is anything that I could do to at least diagonize the problem before I give it to the service station. Any pointers on this is much appreciated   Thanks much in advance.

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