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Z500 - How to stop using battery when plugged in?

Question: Z500 - How to stop using battery when plugged in?

How do i stop using the battery when my laptop is plugged in? Lenovo Z500

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Preferred Solution: Z500 - How to stop using battery when plugged in?

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Answer: Z500 - How to stop using battery when plugged in?

HiYour best option would be to work without the battery while using plugged in. Your othere option would be using energy management to limit the battery charge to 60%. Just set the battery mode to"optimize for battery life span"Regards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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hi i tried to update the firmware but it tells me "No battery attached requires firmware update"i tried uninstall and install  energy management also didn't work  any other solutions i can try ?? thank u  













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Answer:Z500 touch battery issue plugged in not charging

hi lebanese,
 
Welcome to the Lenovo Forums.
 
If you're following this article on how to fix the battery charging issue for the Z500 Touch but a "No battery attached" error appears, try to turn the computer off and hold the power button for 20secs. When done, boot back into Windows and check if the battery is now detected.
 
If same "No battery attached" error appears then I'm afraid this firmware update won't work as the battery or the connection of the battery to the motherboard might be defective (the battery needs to be connected for the firmware update to work).
 
- Link to picture
 
I recommend you contact Lenovo and report the issue as you may need to send the unit for service.
 
If you're in Lebanon:
Contact: +961-1-485650 ext. 113. 115, or 131
 
Z500 Touch IWS
 
 
Regards

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The other forum for this did not help as the firmware update is not updated for Windows 8.1, and is not available for Z500 in the updated battery upgrade. Assistance, please.

Answer:Ideapad Z500 battery will not charge - plugged in not charging

Read the first and second post in this link.

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Hi,I have a problem.Since this morning my lenovo ideapad z500 battery won't charge and if I unplug the laptop it shuts down.I've downloaded and started battery firmware update and there was text saying:"Now configuring the program" . And it was stuck like that for at least half hour and when I pressed cancel and restarted battery firmware update it displayed error that said: "This system is not supported or is not configured for battery firmware update" Please help me.I have windows 7

Answer:Help Lenovo ideapad z500 battery plugged in not charging

Hi Luca_z500,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing an issue with system not charging on your Ideapad Z500.
 
Run the system restore to earlier date and check if the issue still persists, if occurs then perform below troubleshooting steps.
 
To resolve this issue please restart the system connecting ?Power Adapter?. Wait till the system boot completely and then go to ?Device Manager? then uninstall ?Microsoft ACPI-Compliant Control Method Battery? under battery option. After uninstalling shutdown the system, remove ?Power Adapter? and reconnect, then switch ON the system and check if the issue has been resolved.
 
Please click here to visit the Lenovo support link and select your region to get the contact number.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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This is in response to the problem everyone is having with the battery not charging when plugged in. I found this in the guide for my idea pad Z400. It should help many of you to finally make peace with your battery Battery (B):      Battery Mode (B-1):  By using the battery maintenance function, it is possible to extend the battery lifespan. Before you use this function, read the precaution. Energy Management 8.0 can automatically track your habit of battery use, and then provide suggestions on selecting a battery maintenance mode for extending the battery lifespan. Two battery modes are provided: Maximum Battery Life and Optimized Battery Health.       Maximum Battery Life: In this mode, the battery has the most powerful charging capacity. Note that this mode cannot optimize the battery circle lifespan.       Optimized Battery Health: In this mode, the battery limits charging to 60% of its full capacity. This can reduce the battery degradation and extend the battery lifespan.













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Answer:Ideapad Z400 or Z500 battery will not charge - plugged in not charging

Thanks for the reminder.

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Hello. First of all, thank you for taking the time to view my post and potentially help me out. So the problem is that my laptop will not start. I was using my laptop here one day and it was working fine, but it was unable to charge for some reason and ended up shutting down so I went to bed. The next morning I tried turning it on, but it was dead. I have tried a different charger as my sister also has a lenovo laptop, but this did not work either. I would think if the battery was the problem, the laptop should still be working with the charger in? I have tried calling support line several times with no answer, the warranty has gone out and I forgot where i bought the laptop sadly. Really frustrated over here, and any help is highly appreciated!

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Hi, I recently upgraded to windows 8.1 and my battery won't charge anymore. I saw a similar post with firmware update solution suggeste back in May 2013, but I also saw there was no support for windows 8.1 on the software. Is there any fix for this issue out there? If not my product is still under warranty, any suggestions? Regards,Dhruv













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Answer:Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

Try installing the Power Management program update for Win 8.1.

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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 hi every one.i have a Z500 ideapad on Windows 8 OS, and now i have the charging problem , when i plugg in the charger , it not charging.. and i must plug it out and try 20 10 times again to it can be charge for 5 or 10 minutes and after that.. again NOT CHARGING !i also test it with another adapter but not any action about charging! i't almost dead!i try to install firmware on this=> https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Ideapad-Z400-Z500-Z510-battery-will-not-charge-...link and this=>http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035310link. but after two or thee steps of installing . i get an error like this => "this system is not support firmware or not configured" i visit every page u can think about it on google about this problem but it not fixed with any solution!and also i try to contact to lenovo support but i cant find LENOVO SUPPORT PHONE NUMBER FOR IRANIAN MEMBERS in contact phone number list! why?!and also when i want to register in this forum , i can't find iran in list of country's for member location!if lenovo cant support iranian members , why send the products to iran?! i realy need help..please help me..

Answer:lenovo z500 charger is plugged in but not charging

When this has happened to me with my laptops, it meant a hardware problem. Either the adapter is broken or the power jack is broken inside your laptop, or had been bent off. You can try to solder a replacement back on the motherboard if your laptop isn't under warranty. Or take it to a repair shop if that isn't too expensive. Either way, I don't think downloading anything is going to help you.

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This started happening yesterday with my laptop. When I plug in the AC adaptor, it provides power to my laptop but doesn't charge it. My laptop battery is at 0% so whenever I unplug the adaptor, it dies instantly. Anyone know if this is a dead battery or another issue?

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Things have been good with my Yoga 3 pro until this weekend. Battery life was a good 5-6 hours, but after a recent windows update it appears the battery will no longer charge. It shows plugged in and charging and shows increasing charge but after un plugging it will dim the screen as if it's in power save and then die within 10-15 minutes. I reverted to before the update but that did not solve the problem. It happened all of a sudden so I assumed it was related to the update. Please help, love the machine but this makes it unusable.

Answer:Yoga 3 battery won't charge - shows plugged in charging but shuts down when not plugged in

I had the same issue a few months ago. I had to send it in and after analysis found out there was a motherboard issue.I have been using the replaced one for a few months and am running into the same issue again, am having to send it back in

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Hi, all. I have had my Ideapad P400 for a few years now and i have never encountered a problem like this one. I just recently upgraded to Windows 10, which i actually like a lot, and all of a sudden, my battery says "plugged in, not charging." It will only charge up to 59% and it dies very quickly. I thought it was the battery, so i bought a replacement and installed it. It did the same exact thing. I've tried doing a battery reset in the energy management window, i have tried downgrading to windows 8 again, and i have tried looking up different firmware updates that could potentially fix the problem, but nothing. If anyone has any idea on how to fix this problem of mine, i greatly appreciate it. This is really my last shot before i have to take it in to be repaaired. Thanks! -Frank C. (P.S. This is my first time posting in any forum, so i hope i didnt leave anything out.)













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Answer:[P400] Battery is Plugged in "Plugged in, Not Charging" After Upgrading to Windows 10

Dear Concemi1,
 
Welcome in Lenovo Community.
 
Kindly try to uninstall and reinstall th Energy managment application.
 
Please try and let me know.
 
Regards,
 
Menna.
 
 

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Hi thereMy z500 cannot boot up without power cable plugged in. Usually,a few seconds after I saw the lenovo logo,the system will suddenly shut down just like the battery was removed.however,if I connect powercable to the laptop and power on,everything is fine,I can enter windows 8,or ubuntu,after I enter OS,I can disconnect the power cable without any problems.the battery is healthy and can last for more than 2 hours.Is there any one have any idea what's the problem and how to solve itso far I tried the following methods:1.update BIOS2.update battery firmware3.reset BIOS none of them worked for me













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Answer:lenovo ideapad z500 laptop won't boot up without power cable plugged in

Hi maoxiaomin,Thanks for posting and welcome to the community. Based from your post does sound a bit similar to a machine I have which is the Y500. In my case I had to send my machine in to servie for board replacement as they detected it to be faulty. However in your case, I'm not saying that this is the exact same case but let look at the the possibilities first and if all still fails you'll need to contact our service team for further diagnosis.Understandably we've established that you've update the BIOS, battery firmware and ever rest you BIOS.Firsting first though could you uninstall the Lenovo energy mangement and reinstall it back from the Link belowWin8 :http://download.lenovo.com/consumer/mobiles/em8.08.0.2.4.exeWin8.1http://download.lenovo.com/consumer/mobiles/em8180214.exeHope this helps and please do post back your results.Regards

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It looks like the problem is pretty the same as with "Ideapad Z400 or Z500 battery will not charge - plugged in not charging". My battery worked fine when the OS was Vista , Windows 8, but after windows 8.1 installation it was "plugged but no charging". I already have reinstalled the windows, nothing happened. I tried to install the same firmware as Z500, but it isn't work. Lenovo Solution Center displays battery as "Battery software not installed". Downloading and running Settings Dependency Package does not help. I can't find a new firmware in any place  Please Help! By the way, I checked my windows version, and it appears Windows 8 Pro (like it was before I tried to upgrade to win 8.1)













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Answer:Thinkpad SL500 battery problem - plugged in not charging, No battery software found

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing battery issues in your Lenovo ThinkPad SL500.
 
I would suggest you to follow the below troubleshooting steps.
 
Go to control panel -> Device manager. Under batteries tab, uninstall Microsoft ACPI Compliant control method battery, restart the system and check if battery charges properly.
 
If the above said didn?t help, shutdown, unplug AC and remove battery. Press and hold power button for several seconds. Then re-install battery and AC, restart and see.
 
Update BIOS to the latest level.
 
Please post back with the results!
 
Best regards,
Mithun.





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As the title says.

My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.

I bought a new battery today charged it to 100% and it does the same thing
Any ideas please

Answer:Dell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have tried new battery

harrrrrrry.Cable LooseIf you have a cable that is loose, try removing the cable and reconnecting it and make sure it is firmly in place.If the cable is still loose, check for any bent or broken pins or damage to the connector or cable.If there is damage to the cable that is causing it to become loose, the adapter and or cable will have to be replaced.Check the BatteryRight-click the battery icon in the lower right-hand corner, then click Dell Extended Battery Life Options. If this option is not available, proceed to Step 2. Click the Battery Health tab. Make note of the message on the page, when the battery shows as "This battery is performing normally", then the battery is performing as it should.Make sure your bios is updated. You can also run the diags. click the link below.http://dell.to/2k3NUrHTo run a full diagnostic on your computer, go to the Dell PC Diagnostics page, click the Advanced tab and click Run Diagnostic. Uninstalling & installing the Battery DriverIf the above steps don’t resolve and you might need to uninstall the battery driver, and then restart your computer. Follow these steps:Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Double-click Batteries.Right-click Microsoft ACPI-Compliant Con... Read more

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I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

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Hi,I have an IBM T60, my battery works fine. Lost an hour of battery life from when it was first bought, but that's not the issue.When I plug in my charger sometimes (most times), I check the battery thing in the taskbar and it says "Plugged in, not charging". I worked out how to resolve this by taking my battery out, leaving it out, while the laptop is plugged in, and then putting it back in Sometimes I get home from school and the battery is at 20%, I just charge it over night, or think i am, and it doesn't. That's the issue, I don't realise it!  please help. Thankyou.

Answer:T60 Battery ; Plugged in, not charging, I get it to work eventually, but it can drain my battery!!

Oh, and another thing. This happens to my brother aswell (also owns a T60); the laptop would be working fine, until it decides to give us a black screen. Only way out of this is to put it to sleep, and wake it up again. Nothing in particular starts this issue. Thanks

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The battery light is blinking white. It says that the power source is plugged in, but the battery is not charging. I've run a battery test and it came back as passed/ok. Any help is greatly appreciated.

Answer:Battery Light Blinking - Power Source Plugged In, Battery No...

As we have properly undertsood your issue you are facing issue in battery issues: Please read this information if you can : Common causes of the error plugged in not charging can be because of the following: Faulty charger. Some chargers supply power to charge the batteryseperately for the power to run the laptop. Nitin singh guleria  

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My battery all of a sudden won't charge. The computer works with remaining battery (when AC is not plugged in). The computer works with the battery removed when plugged in. But if battery is in and the computer is plugged into the outlet, it does not charge the battery, nor does it recognize that it is plugged in. It only tries to run on the remaining battery. WHen the battery is in and the computer is using the AC adapter, I get a blinking white light next to the plug for the AC adapter. I have two separate batteries, and it is doing the same thing on both batteries. I have tried deleting the  Microsoft ACPI-Compliant Control Method Battery and the Microsoft AC Adapter in the Device Manager section. It didn't fix my problem. I also used HP Support Assistant's HP Battery Check diagnostic tool. It says my "battery is functioning correctly, but the AC adapter is not attached. To completely test your battery, please attache the AC Adapter." The strange thing is, my AC adapter is plugged in, but the computer thinks it is not attached. So it is not recognizing my AC adapter when the battery is in. But does recognize and use the AC adapter when the battery is removed.  Does anyone have any recommendations for a fix? Thank you!

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Hello there,

Let me try to resume the situation clearly enough.

Product : Toshiba Satellite A110-149

Works fine on AC adapter (just a resume from standby issue but that's because of Gentoo Linux, this used to work under Windows XP)

Original battery was dead. Not only didn't it charge but with both this battery and the AC adapter absolutly nothing happened, not a single LED on. No need to mention I couldn't turn the comp on.

Bought a new battery at AboutBatteries.com
- Replace: PA3465U-1BRS | 10.8V | 6600mAh (71Wh)

With this new battery in and the AC adapter plugged I have the power green led and the orange charging led on. But even after 8 hours and computer off the battery hasn't charged.
If I try to turn the comp on with this new battery in and the AC adapter plugged in it starts running but after a while it shuts down automatically, not matter wether I boot or enter BIOS.

BIOS is Phoenix v1.50 and I reset settings to default.
By the way, downloaded the last OS independent 1.70-WIN (bios-20090121162419.zip) but is there a way to update it without Windows?

I've tried to unplugged everything and press the power button several times (last try i kept pressing for more than 2 minutes for what that matters)

I've clean the contacts with alcohol.

Could this be because of a fuse or capacitor I could replace myself or something?

Any help would be appreciate.

Regards,
Charly

Message was edited by: glouton

Answer:Satellite A110 Battery won't charge & won't run if battery is plugged in

Hi

I?m not quite sure what happened to the notebook but first of all you should know that notebook should power up and should run properly if the AC adaptor is connected.
The battery isn?t necessary in order to power up the unit if the AC adaptor provide the power to the notebook.

So if ONLY the battery would be affected, the unit should still run at mains.

Therefore I think its an serious hardware issue? for example motherboard problem.

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Question: z500 battery level

i suppose in optimized battery health, the battery level should be maintain in 60%? why mine is in 59%??

Answer:z500 battery level

At the taskbar, does it say 59%, charging or 59% not charging?

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I bought a lenovo z500 recently. I want to open the back of it and remove the battery, but i don't know how. I read the textbook but i couldn't find anything helpful. There were 5 screws on the back, i removed them but...nothing. It seems  so tricky.
 
Please help me.
 
Moderator Note; subject edited to reflect content













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Answer:Z500 How do I remove the battery?

I bought a lenovo z500 recently. I want to open the back of it and remove the battery, but i don't know how. I read the textbook but i couldn't find anything helpful. There were 5 screws on the back, i removed them but...nothing. It seems  so tricky.
 
Please help me.
 
Moderator Note; subject edited to reflect content

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i have bought lenovo z500 10 months ago and it worked fine till last month and now the battery started to drain off very quickly. till last month backup was around 3 hours and now it reduced to 1 and 1/2 hour . when i took it to service center to replace the battery,they told that battery will be replaced only if the backup is less than 15 minutes. 2 of my friends also have the same laptop which were bought a year ago and working fine now. so please help me in this regard













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Answer:REGARDING THE BATTERY BACKUP FOR Z500

hi sasikiranskl,
 
Welcome to the forums.
 
Can you try the following:
1. Download and run BatteryInfoView to get a rough info and status about the battery.
2. Follow this guide on how to run an energy report on the machine (this is to check if there are background processes that 's eating up resources while running on battery).
 
Similar thread:
Z580 *Fast Battery Drain* 
 
 
Let me know how it gos
 
Regards

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Hi all....I bought z500 4days ago...and while watching movies the battery lasted only for 1.30mins.......though i charged it fully......my brightness level is 50%....moreover while i surf net the battery dies in just in 45mins.The laptop is overheating too, i can feel it on keyboard.I tried battery reset gauge but no use and now a days it doesnt even gives warning when battery is low, the system sleeps without notifying...Please help...

Answer:Z500 battery backup too low

hi mayank12345,
 
Welcome to Lenovo Community Forums!
 
You can try installing Passmark's BatteryMon to check the battery capacity and discharge
The battery for z500 has a capacity of 48000mWh if your battery capacity is nowhere near that then battery needs to be replaced.
 
It is also possible that your battery discharge rate is high due to background apps and process. Try to Check the discharge rate with in the same scenario (watching movie and connecting to the net.)
 
You can try to  perform a clean boot and check if the Discharge rate changes.
 
 
Hope this helps,
Cheers!!
 
 





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Question: z500 funky battery

Hello. My z500 is pretty new and rarely used, but I've had a weird battery problem with it since I started using it. Sometimes - seemingly at random - the laptop will not start unless it's plugged in. It doesn't matter how long the laptop has not been plugged in, or how charged the battery is. When this happens and I then plug it in to start up, the battery always is at least half if not completely full. Once started, usually I can unplug it and run off battery and it'll be okay. It's as if the computer is confused on start up and thinks the battery is empty when it's not! I have already upgraded to the new battery firmware, and I have done a battery configuration, but I still have this problem. It doesn't matter what power management mode I'm in, whether through the Lenovo or the Windows utility. It's very frustrating as I do need to use this laptop occassionally without having access to A/C power, but it is very unreliable despite it being pretty much brand new. Please help! Cheers

Answer:z500 funky battery

Happened again just now - it seems the longer it's unplugged, the less likely it will start on battery... but I plugged it in, and it says 54%. Definitely not dead. Someone's just not reading the battery correctly.

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himy battery is acting wierd it is charging very slow i tried to run battery reset guage but i can`t because it`s about 2 houres that my battery status stucked at 99%i tried to restart but nothing changed i also tried frimware upgrade but it says there are no attached battery that require a frimware updateplease help mei`m really disappointed this is not my only problem with this laptop if i go back i choose asus instead of lenovo

Answer:z500 battery problem

Hi Yasharnesabian,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not working as expected in your Z500 Laptop and the issue persists even after performing the possible troubleshooting steps. I would strongly suggest you to contact our Technical Support for further Assistance to get the details of the exact department for the concern to be addressed.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Best Regards

Shiva Kumar






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I've just changed my battery setting last week to optimize them, and at first the level kept at 60% as i thought it should be since i always keep the laptop with the plug, but after two days it lowered keeping at 59%, and today it lowered again staying at 58%, anyone knows why?   Thanks

Answer:Ideapad z500 battery

Try updating your battery firmware. Here is the link: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035310

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Question: Z500 Battery Life

I recently purchased Z500. Most of the time I play games on it as it quite good for gaming. The problem is that it has two different graphics processors. In order to use the Nvidia Geforce processor I need to plug in power as on battery usually intel works. This is a concern for me as it will definitely reduce battery life. Since the battery cannot be unplugged I need help as to how to improve the battery life.Thanks in advance.

Answer:Z500 Battery Life

Follow this threadhttp://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Z500-How-to-stop-using-battery-when-plugged...





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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Hi!After I installed the firmware update my laptop battery, with a maximum energy savings, began working on battery power for about two hours.Until firmware, laptop worked 3.5 hours.What can be done if the firmware is not removed the battery? How to get everything back to normal state?

Answer:z500 Battery life 2 hours

have you tried battery reset gauge?http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Would-performing-a-battery-reset-gauge-in...

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Hi, I recently upgraded to windows 10 and my battery (on the Lenovo Z500 not touchscreen) doesn't function. Windows just says 'Plugged in, but not charging'. This meant that if I unplugged it, it would switch off. I tried downloading a driver, but it just said it's not compatible with my system. I downgraded back to windows 8.1 and it's working fine again. Anything anyone could do to help me out with with problem?













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Answer:Battery problems (Z500) with windows 10

what level was the battery on? because by default, if the battery is nearly full, battery software prevents it from being charged, since topping up and discharging and topping up again is bad for battery life. hence, when the battery is about 95-99% full, it won't charged when plugged in. but when you unplug the laptop and let it discharge a bit, it'll charge again.

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Hi,As you know the Lenovo  Z500 notebook has a built-in battery.And I work on it for extended periods of time.My question is : Which better for the battery : to use it with the AC Power or simply by Charging/Discharging .---I read some articles that say that the z500 system cut the energy from the battery when it is fully charged  but i am not sure about that.So which better ? 













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Answer:Battery life Lenovo z500

For battery related issues it is handled by the program Energy Management. If you want your battery to have a long life set it to xxxxx mode while being plugged to ac. This will charge the battery to 60% only. If you want the battery to be charge to maximum for mobile situation later on you can set it to xxxx mode while it is still plugged into ac. So in both situation you have the unit plugged to ac. Note: Refer to the modes indicated in the program to replace the xxxx's in the statements.

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Hi All, I bought Z500 last week and I am facing problem with the battery life. I charged the laptop for 12 hr for the first time. The battery discharges within 2 hr everytime. I just browse internet or watch movies and the battery life is far below the expectation. There are two power plans - Balanced and Power saver and I do not see any difference in either. I need assistance to find out what is wrong with my laptop battery. Thanks in advance. Regards,Adarsh  













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Answer:Z500 - Battery life below 2 hours!

I have a similar problem with my Windows 8 P500, which I bought 2 months ago. The battery used to go well below 40% before Windows gave me the "low battery" message. But within the last week or so, it's going to sleep without warning at about 40%. When I plug in the laptop and awaken it, Windows says that the battery is 6%. I've mostly had the battery set at "maximum battery health", which is the setting that doesn't let you charge above 60%. My problem seems to occur whether I'm using the battery health option or not.

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Hi I have a lenovo ideapad z500 that I've fitted a new battery in as it had not been charging the old one for some time , It now won't charge the new battery I've tried updating the firmware and it won't allow that now saying "this system is not suitable or prepared for firmware updates" this only occurred after having updated the bios as it allowed me to use the firmware tool before ( incidentally it never updated the firmware then either) . I'm at the end of my tether with all the workarounds this seems to be a seriously bad laptop with loads of issues with windows 8 & 8.1 which it comes packaged with !!! Please if anyone has an actual fix which works I'd be much obliged , really wasn't happy with the screen brightness issue either this machine needs to be recalled due to the amount of silly issues it "just" seems to develop. waiting by the keyboard for the first knee jerk fix also it should be known I've a degree In I.T. and have repaired/refurbed 30k plus units for acer/sony/emachines/gateway/lenovo/toshiba and so on, so no turn it off then on again pls I may have to laugh
 
Moderator Note; subject edited

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Hi, I have Z500 few months old... less than 6...Usualy i use it plugged in and battery life savings up to 60% since its either for Dj or for my studio..Sometimes i used it on train or on the roads not plugged and therewasnt any problems..Today i was playing a game battery un pluged... from 90% to 50% battery held fine butWhen it got to 50% it dropped to 5%..any idea what can cause this ?













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Answer:Z500 Battery life drops

hi roeibi,
 
There are findings that some of these systems (including your model - Z500) contain a function which can electrically disconnect the battery and a battery firmware fix was released to correct it.
 
See this article:
Ideapad Z400 or Z500 battery will not charge - plugged in not charging
 
I recommend you apply the fix ASAP and observe the battery status.
 
 
Regards

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Hi good morning, Install BatteryBar because i noticed that the battery discharged very quickly (even if i low down the intensity of the screen). There is a lost of more than -10 000mw. Is that normal?I just read that  in order to protect the use of the battery, it is charged to 60% only. But is 60% or between 60 and 65%? I say that my battery is still charging after  60%. Thank you very much for the answers, Greeting

Answer:[Z500] Speed of battery discharge

hi kzoe,please, take a look at the thread below:http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Optimizing-battery-run-time-and-battery-l...

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For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

Answer:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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Hello,
 
I have a problem with my Lenovo z500.It has just four months and the battery will no longer charge!On windows, the icon indicates 37% (plugged in charging) and remains in this state without moving.
If I unplug power,the PC shutdown.
In addition, the battery does not charge when the computer is off an I can't turn on the computer if it's not plug on the power.
 
Do you have a solution to my problem?
 
Sorry for my bad english.
Best regards.
 
Moderator Note; please don't bump posts within 3 days, it's unfait to others also seeking assistance.

Answer:Lenova Ideapad Z500 Battery not charging

hi brice572,
 
The battery on that Z500 is showing a sign of imminent failure. Can you try to perform a battery gauge reset to fully dragin the battery and reset the charge capacity. To do this, open the Lenovo Energy Management > Battery > Battery Gauge Reset (see spoiler)
 Spoiler (Highlight to read)
If the above steps doesn't work, you need to call lenovo on how to go about replacing the battery.
 
 
 
Hope this helps

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Hi, I have this brand new z500 and it's been useless couple of months, today I take it back in use and of course plug in charger. After about half an hour I'll start the computer and battery icon says 28% and charging, usually icon is animated but now nothing happens. Also when I unplug power cord, computer shuts down immediately, same like if  you remove battery. Could the battery has been died during the time computer was unused? Is there any way to bring it back to life, or do I have to send this machine to warranty service?

Answer:ideapad z500 battery charging stuck in 28%

Under Energy Management set the battery setting to "Maximum Battery Life".

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Hello everyone,I recently got the Z500, working under Windows 8.I got a question regarding the battery charge. I work on the laptop for extended periods of time with the power plugged in. Since this is bad for the battery, is there any way to disable the charging or to perhaps remove the battery?I've looked in the manual and the forums but I wasn't able to find anything similar for this model.Would anyone know what I could do? Thanks in Advance.













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Answer:Lenovo Z500 Disable battery charge

There is a setting in lenovo energy management which limits the battery charge limt to 60% and there after stop charging tilll battery level falls down to around 55%. This is the battery protection mode(In some laptop it is optimize for battery life or similar). Just open energy management and go to battery settings by clicking the icon. Then select the mode and voila!!





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I have Lenovo z500  windows 8 and it has this system where it charges the battery to half for long battery life. However, When it starts to discharge I do not get a low battery warning and suddenly it shutdown. After attaching the charger and reopen it I get the low battery warning...? Please help!

Answer:Lenovo z500 battery warning after shutting down

anyone?

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I bought a brand new charger for my Z500 and it arrived yesterday at midday. I plugged it into the laptop. Laptop was turned off. The amber charging light turned on on the front of the laptop (where the mouse/touchpad is).The amber charging light on the actual charger itself was also on.Everything was fine. The laptop began to charge. Yippee! New charger finally charging my laptop. By around 5pm, the laptop suddenly stopped charging. The battery icon on the computer display showed no charging, the charging light on the front of the laptop turned white (as it does when there is no AC supply into the laptop) but the amber charging light on the charger itself was still on - and it still does turn on whenever the charger is plugged into any mains socket in the house. It doesn't look like the charger itself is not working but it does seem as if the battery is not charging. This is what I have already tried: downloading the battery firmware update from here http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... I have tried removing, repairing, and modifying (i.e. all 3 options) multiple times and restarting and completely shutting down the computer and turning it back etc but that does not work at all. Trust me. I have tried it so many times. The battery was stuck at 7% with the charger plugged in. So, the laptop was still being powered by the charger but just not being charged. I found this topic (http... Read more

Answer:Z500 - Issue with battery - Laptop DEAD

anyone?

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Lenova Ideapad Z500 Battery not charging Hello, I have a problem with my Lenovo Z500.It has just 3 months and the battery will no longer charge!On windows, the icon indicates 0% (plugged in charging) and remains in this state without moving.If I unplug power,the PC shutdown.In addition, the battery does not charge when the computer is off an I can't turn on the computer if it's not plug on the power. Do you have a solution to my problem?  

Answer:Lenova Ideapad Z500 Battery not charging

 I have a problem with my Lenovo Z500.It has just 3 months and the battery will no longer charge!On windows, the icon indicates 0% (plugged in charging) and remains in this state without moving.If I unplug power,the PC shutdown.In addition, the battery does not charge when the computer is off an I can't turn on the computer if it's not plug on the power. Do you have a solution to my problem?  

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I've just bough the Z500 a few days ago and it was working absolutely fine until today when it was already one but on another user so I just switched to the other one but the loading page seemed to be taking so long and I was on my way out so I powered it off, when I came back I turned it on again and the power & battery  buttons went on but the devices itself wasn't working (the fans are not on, the capslock/numlock light doesn't go on when pressed, the dvd doesn't go out .. like it's not even powered on)

Answer:[Z500] Power & battery lights are on but the device is not

hi m7md,
 
Welcome to Lenovo Community Forums!
 
Can we try performing this
 
     Unplug the AC adapter, Turn the system on to the point like what you describe "Lights on but nothing on the screen"
While on that state HOLD the power button down for 15 to 20 Seconds.
    then Reconnect AC charger and turn it on,
See if that works, If not take note for any changes.
 
Best Regards,
Solid Cruver





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Hello! I have some battery charging issues on my Lenovo z500. When I plugging in AC adapter in computer, the battery starts charging, but after 5-10 seconds all indicators (power button, battery indicator and power indicator) start blinking and battery won't charging. After that I plugged out AC adapter from computer and than, I plug in again and after 5-10 seconds ploblems start again, and again, and again. It continues infinitely.To solve this ploblem i must to turn off the computer, plug out and than plug in the AC adapter (After 5-10 the indicators start blinking). After that i must to push the power button for 10 seconds and without discharge the power button i must to plug out AC adapter. After this moves, I plug in Ac adapter and computer starts charging. How do I solve this problem????  Maybe something wrong with battery controller?????

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The battery is dead. When i plug my charger in, the LED light doesn't show up and it doesn't charge. Since the battery is inside the laptop, i took it apart and removed the battery to test without but i get the same issue.Ive tested a couple of chargers but the other charger was a 19v when the laptop is 20v. Could use some help, thanks.

Answer:Lenovo Ideapad Z500 Battery Issue

Hi Joerichardsonx,
 
Welcome to Lenovo Community Forums!
 
Please check this link for a possible fix or a resolution,
 
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Ideapad-Z400-or-Z500-battery-will-not-charge-pl...
 
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Conservation-Mode-in-Lenovo-Energy-Manager-plug...
 
 
 
Hope this helps
Cheers!
 
 
 





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Hi there, i have an idealpad z500 and there is somthing weard about the battery !!?i am always on the " optimize battery health mode " and i noticed that when i use this option for a long time like a month , the battery becomes weak and when it reach between 20 - 30 % it drops to 6 % immedietly ,,, and when i change the mode to " maximize battery life " and charged 100 percent it returns to its normal condition so is that a proplem within my battery or it is normal ??

Answer:Optimized Battery Health on Z500 Question !

Dear Hussa709
 
Welcome to Lenovo forums
 
please try doing a clear installation of the energy management you can find the download link below
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS032254 for win 8 64 bit
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029488 for win 7 34 and 32 bit
 
try this and get back to us
 
Thanks





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I followed instruction of OKO and started to callibrate my batttery. Now my battery is 0%, charging, but never get more than 0%, does not work if unplugged. Tried bios reset, acpi cleaned up.nothing help. Lenovo official service insitis to replace the battery. I feel that this is a programming bug rather than hardware issue. Please advise what shoudl i do?

Answer:Ideapad Z400, Z500, Z510 battery will not charge -...

Hi CuriousFox , 
 
Greetings.
 
To isolate fastest is to have another battery to use or charging the original battery on a known working compatible laptop.
The power checkout guide of the hardware machine manual provides steps to check battery charging integrity (example form Z510 manual page 21) .
 
You can also try plugging the laptop but not turning it on for 1-2 hours checking if there would be changes with the battery indicator LED.
 
Would it be the same using similar energy manager and operating system that came originally with the machine?
How is the battery health and battery report?
 
Update us how it goes.
 
Regards

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HiI am trying to install (http://mobilesupport.lenovo.com/us/en/downloads/DS035310)but I get this message:                  there are no attached batteries that require a frimware update. current battery code is : 0003-800A-0010-80A3 plz help me.thanks

Answer:IdeaPad z500 BATTERY FIRMWARE UPGRADE failed

any fix?

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I followed instruction of OKO and started to callibrate my batttery. Now my battery is 0%, charging, but never get more than 0%, does not work if unplugged. Tried bios reset, acpi cleaned up.nothing help. Lenovo official service insitis to replace the battery. I feel that this is a programming bug rather than hardware issue. Please advise what shoudl i do?

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Hey guys, Im hoping someome can help me. As the subject states my IdeaPad will not charge when i plug it in.  By the time i realised the problem i was running low on power and in trying to find a resolution to the problem online the power went and my laptop cut out. Now i cant turn the machine on or charge the laptop as the laptop doesnt want to know.  Ive tried using different sockets etc and im pretty sure theres nothing wrong with my charging lead.  The problem seems to of come out of nowhere. Has anyone been on the same boat?   Cheers for your help all.

Answer:IdeaPad Z500 battery is out of juice and it wont charge

Hi thePirate,
 
Welcome to the community,
 
The fact that the laptop has an internal battery limits a bit the troubleshooting I can provide.
 
Are you able to get a hold of another power cable to try completely rule out that it might be the charger?
 
If not then realistically the only thing I could recommend is to get in touch with support and to arrange a repair.
 
Sorry I couldn't offer more help.

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I have two Lenovo Y40-70 computers that I purchased within a couple weeks of each other.  They came with Windows 8.1 but I upgraded to Windows 10. A few months ago, I noticed that my computer battery meter was reading 100% for an hour.  I continued to work unplugged until the battery died while still reading 100%.  I recharged and the battery again read 100% for more than a couple hours, then died.  So the battery lifetime is as good as always, but the reading is not right.  When I reboot, it still reads 100%. Strangely, the second system, whcih I had not used for a while, was OK, but a few days later, it started doing the same thing (though it was reading 87%, the charge when the computer last worked right.  I suscpect that this happened after a critical update, which the second system went through later. Recently, I downloaded from the Lenovo website the newer power management software on both computers, and it did not help. Then I noticed the Battery recall so downloaded the "Lenovo Battery Utility 2015" to see if my system was afffected by the problem.  When I run the utility, I get the mssage "No Battery Detect."  So it would appear that there may be an issue with the software detecting the batter. Since I can't know the state of the battery (it appears to not want to recharge until it's empty, I gues because it thinks it's 100% charged), I cannot count on this computer when it's not plugged in. Now I ... Read more

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i got an ideapad z500 a couple of days ago, and the laptop is giving me around 1.5 - 2 hours of battery backup after a full 100% charge..the laptop is also overheating and gets really hot around the touchpad and under the keyboard..i called up customer care, and they checked it via some remote access software, but didn't give me any solution other than a battery gauge reset and dust removal, both of which i had already done. they also gave me an address and a phone no. of a service centre , but no one answers the phone there.. also, the dealer told me this laptop was covered with a 2 year warranty, first year on site and also a 2 year adp, but the customer support guy said that the latop only had 1 year carry in warranty and no adp..wth is this???

Answer:ideapad z500 overheating and giving 1.5 hours of battery backup

hi nipun1989,
 
Welcome to the Lenovo Forums.
 
Overheating issues are commonly caused by dirty / faulty fan or a dried out thermal paste. If you get 80-90C+ @ approximately 25C-30C room temperature and you're on normal usage (i.e. browsing the web, watching video, opening document files, etc.), then you may need to send the unit for service to correct the overheating issue.
 
As for the ADP (Accidental Damage Protection) warranty, did you purchase this directly from lenovo? Normally, a unit will have an OEM warranty for 1yr. If you:
 
1. Purchase the ADP warranty from lenovo, you will need to scan a copy of your proof of purchase and contact lenovo support on how to go about updating your warranty
 
2. Purchase the ADP warranty from the retailer (i.e. bestbuy, etc.), this warranty will kick-in after the OEM warranty expires and you will need to take the unit to the retailer if you get any problems on the unit.
 
 
 
Hope this helps
 

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Hello folks! I am back with yet another question. I own a Lenovo z500 (non touch) that I bought over at the outlet last summer. When it arrived it wouldn't charge and their was a weird tiny spot on the screen. After a while on  the phone I convinced the person to giveme a label so I didn't have to pay for shipping. I got it back and it worked fine. The battery was never up to par and now it only lasts 2 hours on the lowest rightness. Does the one year warranty cover battery replacements? Thanks so much guys!













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Answer:Does lenovos 1 year depot warranty on my Z500 cover my battery?

hi bigboy61,
 
Welcome to Lenovo Community Forums!
 
The battery is covered by tge base warranty for 1 year from the date of purchase.
 
You can call Lenovo Technical Support about the battery replacement
   I believe since the Battery is inside the System, You will be requested to send your computer to a Lenovo Depot.
 
Have you tried Using Batterymon free
 
  Can you check what is your Discharge rate,
It might be possible that the background apps and services are eating to much energy.
 
Regards
SOlid Cruver





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Hi, I have updated my laptop z500 with the latest energy management software from lenovo. I am mostly using my laptop on AC charging. I have read in some forum topics that we can lock the battery at 60 percent charge and then use the laptop on AC power. I am not able to find the options in my version. Please, let me know the steps to do so. By the was I am running on Win 8.

Answer:Ideapad z500 energy management how to lock battery at 60 % charge

hi danish_jpr,
 
Can you try to:
1. Open Lenovo Energy Management on the system notification area and set battery status to "Optimized Battery Health"
 Link to picture
 
2. Use the computer just with the battery and drain it up to 10% or until the system goes to sleep/hibernate. When the unit turns off or reaches 10% battery life, plug the AC adapter and observe the battery status (the charge should now be halted at 60%).
 
 
Regards

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Hi! i have an Hp eliteBook 8560p and when the battery is plug it shows me this thing Battery #1:1% available(plugged in,not charging) Battery #2:Not present what are my to do to resolve this?please help

Answer:Battery #1:1% available(plugged in,not charging) Battery #2:...

How old is the battery? You do not have a Battery #2 more than likely. That would be the optional modular battery not the regular main battery. 

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Hi,
I am writing this as I have hopelessly tried all methods found online without success.
I have an XPS 15 bought in France. I move to Singapore and my original DELL AC adapter was spoiled. So I went to the nearest store and bought a third party adapter. Everything works out fine for a while... Now, my laptop won't charge anymore (stuck at 90%). 
My laptop only turn on if it is plugged under ac adapter. When I unplug the ac adapter, my laptop turn off.
When I turn on my laptop it says "this battery charging is temporarily disabled, press F2 for entering BIOS Menu". In BIOS, under battery health it is said "this battery is temporarily disabled, please turn off the computer and try again when the unit is back to operational temperature" I have this problem systematically, my laptop is not heated.
I even bring it to a repair shop here in Singapore; but they do not even have the parts to test. 
Please help. 
I am willing to buy a new battery or new adapter, but I am not even sure if that's the problem.

Thank you

Answer:Dell XPS 15 - Built in Battery, "plugged in but not charged", battery disabled

Please list exact Dell model and version of windows. Example: Dell XPS 9550, windows 10

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Hello Lenovo Forums,      It's really frustrating for me to be here and posting a problem exactly a week after I bought my laptop. So I got this thing last week and about 3 days ago it started hesitating to charge. I'm sure it was not a hardware issue because at startup it charges but after a while it stops.      I got into a conclusion that it was probably some kind of service that stops it from charging. So I uninstalled the Energy Management App but it didn't work so I just reinstalled it back. I also tried to uninstall the "Microsoft acpi-compliant control method battery" like what most people recommend but it just reinstalls and doesn't work at all. I tried disabling it but it removes the battery icon from the taskbar. I also tried removing and reinstalling the battery a couple of times which resulted into nothing.      But just today when I booted up the laptop the Lenovo Management Software shown a message saying that my battery is not genuine and they will hesitate to charge it.      I was like "W**? I just got this thing last week and touched nothing and now you're telling me my battery is not genuine?" So looked at the battery and it was LEGIT with all the legit lenovo branding and everything.      Can anybody help me fix this? Thank you













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Answer:[Help][Battery] Lenovo Y410P - Plugged in not Charging, Genuine Battery detected as "Not Genuine"

Dear excel0
 
Welcome to Lenovo forums
 
Try to unplug the battery and the charger and then press and hold on the power button for 20 seconds
then start the machine and open the energy management program and on the battery tab choose maximum battery life option
 
get back to me please if it is still not charging to 100%
 
Thanks





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I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help. 

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Hi there! I just recieved my refurb ideapad z500 and not only was the battery not working ,but it has a wierd small white/bright spot on the screen. Will waranty replace it? Also what is it? Thanks!     I picked up my laptop last Friday from UPS. As soon as I got arround to opening it, I noticed that it would no power on without being pluggen in. That is strange because all my previous laptops had at least enough charge to power on, and it said it had 34%(when I powered it on with the power cord). That was the first strange thing. Then, after about a couple hours, I checked to see if it had charged anymore and it still said ?Plugged in, charging 34%?. I left it all night. The next morning, I went to see if it had moved. It hadnt. Then I thought maybe it was just saying that so I unplugged it. It still wouldn?t come on without the power cord.Then on Sunday it finally told me ?Plugged in, Not charging 34%. Somethings wrong with it. Then, I noticed a strange white spot on the right side of the display. It was really annoying me so I called in and added that to the repair list. I just Googled it and it seems like a problem with some lenovo laptops. I also talked to my friend (who knows a lot about computers) and he said it was something behind the display. Will they fix these issues since it was supposedly "inspected" and was as good as new. Thanks!













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Answer:Ideapad z500 weird white spot screen and battery not charging/holding a charge!

Dear Customer 
 
Welcome in Lenovo Forums
 
Please contact the below support to have you issue sorted out at the service center 
 

 
Thanks
Alaa





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Hello guys, and mods, im just wondering if using my laptop plugged-in without the battery won't do any harm?Im using my laptop heavily and Im thinking that it is not good for the battery to be used frequently like, charging the battery about 2-3 times a day. That's why I emoved the battery instead and keep it on a safe place. Is there anything bad about what Im doing? Or is it normal?













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Answer:Using my s10-3 without a battery(always plugged-in)

Hi there, that doesnt matter.. I have used my S10 more than 80% plugged , without battery... 
With battery only when its useful ,.. out of home i.e.  
regards
KalvinKlein

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I'm so mad, because I really like this function on my notebook but I can't find a solution. The panel works, the problem is that if I click on it, the sound of music or film doesn't change. 
 
Please help meeeeeeee 
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity & normalized font size.
 
 

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Hi, I have a G50 70 Notebook Lenovo, and would like to know when I use the laptop for the whole day, should I remove the battery and plugged-in on A/C instead?













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Answer:G50 70 - Should I remove the battery when A/C is plugged in?

Welcome to the Lenovo Community !
 
Using the laptop all day when it is plugged in is not good for the overall health of the battery.  Have you checked to see if the Lenovo Energy Management application for your model offers a Conservation Mode?  If it does then enable conservation mode during the times the laptop is plugged in all day. This will maintain the battery at around a 60% charge level and allow the laptop to run off the adapter.  If you later need the laptop to be portable and not connected to the AC then disable the conservation mode to let the battery fully charge.  
 
Although removing the battery and using the laptop with the AC adapter will work.  There maybe times during a peak resource load that the laptop may draw upon the battery for additional power.  Without the battery installed the laptop's adapter may get hot due to the increase demand and the processor may throttle back to reduce its load.  I'm not a owner of your model so I can't say for sure what the effect would be.

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The last 2 days I have had this problem with a Dell Inspiron 1545 laptop, and have been using it with the power adapter/charger plugged in. Yet this morning I have started up the laptop with the power plugged in, and now it shows that the battery is plugged in & charging !!
Checking the battery yesterday it showed " battery life- moderate." As everything works fine with the power adapter plugged in, I assume that the adapter is fine.
If the problem arises again, can I use a power adapter from a Dell Inspiron 630M laptop which runs Windows 7 ? This Inspiron 1545 laptop runs Windows Vista.
Hopefully someone can advise re the use of the 630M adapter with the 1545. Will it be safe ? I do not want to cause damage to the Vista machine.

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The battery indicator says "0% available (plugged in, not charging)" I have run the battery diagnostic and it says that battery is fine. I have run the ac adaptor diagnostic and it says that is fine as well. I have updated the bios. I have uninstalled "Microsoft ACPI Compliant Control Method Battery" and rebooted. I have also uninstalled it and updated immediately. The battery is non-removable. Anything else I can try?

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I have a brand new Lenovo Y70 running Windows 8.1 and the battery is plugged in but does not go above 61%. It says: 61% available (olugged in, not charging). I;ve looked many time under Power Options but I don't see any settings for this anywhere. All Windows Updats have been installed, and the Lenovo Update says it is up to date too. Anyone know what is going on?













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Answer:Y70 battery is plugged in but is not charging at only 61%

Open Energy Management in the Taskbar. The battery mode is set to Conservation mode which control the charge level to 55-60% to prevent Battery life reduction due to long period of charging. That is the reason.

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Hi,I noticed the message "plugged in, not charging" when hovering my mouse over the battery icon.Why is it not charged to 100%?  Is something wrong with the charger or battery? ?

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Yesterday, my computer stopped charging. It was fine the day before, but when I got up yesterday, I noticed I was losing juice. My battery icon says "battery plugged in, not charging." It doesn't charge when it's off, either.  This computer has an internal battery that I cannot remove. I have already tried uninstalling Microsoft ACPI and that didn't help. I have looked at the pin inside the power adapter and it seems to be properly aligned, though it's so small it's hard to tell for sure. It does seem like the adapter isn't plugging in all the way beacuse it's a bit wiggly, but that could be because of the dumb placement of the battery port.Please help! I'm a writer and I can't work with a dead computer!

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My battery is at 0% and says "plugged in not charging". Whenever I unplug my charger my computer dies so all the solutions that require me to take out my battery dont work. How can I fix this problem so i can use my computer when it is unplugged. Thanks!

Answer:Plugged in, not charging battery

Hi,there coudl be several reason for this... such as.1) if the battery is charged for around 90%(depends on model to model it may be 80% also) its normal to avoid anty unwanted charge cycle. this will help improve battery life.2) if the machine is not charging because to used in too hot ambient temprature or its heating up for some reason. option is to let the machine cool down and it will start charging. this is again technology limitation and safety measure.3) if above are not true: Try this:.Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartuphope it helps, Good Luck !

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Hi, I just bougnt the Yoga 2 pro this February. Now it alway shows 95% available and keeps charging (not charged) and  cannot charge to 100%. I never set any charging percentage limit. 

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 Hello,Hope you are doing well. My battery icon says '2%  available (plugged in, not charging)'.  I have done a battery check on Hp Support assistant and it says:The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty. REOOW I'm not sure about replacing the batterry. Please inform me if there is anything easier and or cheaper to do.Thanks,              Yousif

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Notebook HP Envy DV6 T he batteri is fully discharged (0%), the battery status is "battery plugged but not charging).I cannot charge the battery.I've removed the battery, restarted and used the laptop without it, restarted again the lapot with the battery but I've not solved the problem.

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Hi, every time I turn my 1 and half year old laptop on it warns me that the battery capacity is low and my laptop will not work unless it is plugged in. Because of this I need to purchase a new battery but do not know which model I need. Any help is much appreciated.

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Hello! I have an ACER Aspire M laptop which is about 3 years old. The battery cannot be taken off, it's under the back cover. I have Windows 10, 64 bit. I didn't use my laptop for a few months and once I turned it on again, I got the message that the bettery is not charging. So I cannot unplug my laptop. Battery seemed to work fine before.. - I read that updating BIOS could solve the problem, but I can't do it because the system requires battery to be at  at least 30%. - I can't take off the battery, so the solution with holding power button down doesn't work as well.- I also can't unplug my laptop to reinstall the drivers. Someone help please!

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Hi Once my laptop was working fine then all of a sudden it shut down automatically and then  I tried to start i was not able to start it without adapter.The battery says it is plugged in charging but actually it is not charging at all.It is stuck at 0%.And sometime it doed not even detect the battery.I hope you can help me. My Laptop name : Hp envy 15t-j100 select editionProduct number:F0D26AV And I purchased this laptop from US and I am using this in India.I contacted the customer care of India and they says that this model is not available in India.So they cannot do about it.

Answer:Battery plugged in not charging

Hi there @Jogi43?,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums. I understand that your battery is saying that it is plugged in and charging, but it does not actually charge.  I did some research and found some documents for you based on the issue you had described.  HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge - If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replacedHP Notebook PCs - Improving Battery Performance (Windows 10, 8, 7, Vista). HP Notebook PCs - Testing and Calibrating the Battery (Windows 8) - To know the condition of your battery, use the steps in this article to test your battery and calibrate it if necessaryPlease follow these provided troubleshooting steps, re-post and let me know the results. Thank you! Have a great day!

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Since just after the warranty ran out my laptop has been unable to charge properly, instead saying plugged in, not charging. I used to be able to fix this if i took out the battery, restarted and replaced it, then it would work properly for maybe a day or two then would happen again. I did a bios update which fixed it for about a week but then it went straight back to plugged in not charging. I've tried taking the battery out and doing another bios update, however neither have worked. Is there any way to fix this without having to buy a new battery?

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Relevance 48.38%

 My laptop shut down automatically although there is remaining 30% battery. And the laptop is not charging  ( Plugged in, not charging ) after 90-94% battery is charged.

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Hello, I only bought this laptop a few weeks ago and it does not seem to charge propery (or so it says). As the title suggests when plugged in and I hover over the batter it says "plugged in not charging" It has been like this for a couple weeks now and still has not gone flat as long as it is plugged in, so some sort of charging must be taking place right?  Just want to know if I can fix this just so I am able to see when it's charging and use it without leaving it plugged in. Currently I keep it plugged in at all times in fear of it dying. Thanks for any help in advance.

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Please what do I do my laptop keeps showing me 'plugged in, not charging' and I've tried different chargers to no avail

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Hello,my HP notebook is not charging. I plug in the HP charging lead and the light beside the port changes to white although it isn't charging at all (charge doesn't go up at all over time and is still losing charging) or at full charge. I used a different HP charging lead and it didn't work either so the lead is not faulty. I also used different plugs around the house and at another household too and still no success.  I  did a battery check too and it came back with the battery being "Okay".My notebook is only 7 months old so not down to age either!I hope someone can help!Thanks, Jen

Answer:battery not charging when plugged in

Hello @Jen28, You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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my best friends laptop won't charge atall
she's plugged it to the wall and it wouldn't charge
she's taken the battery out then put it back in
with the cable out ofcourse
and it's still not charging
the laptop's not even a month old
it's about 2-3 weeks?
it runs windows 7 if that helps
is there anything anybody can think to do to get it working again?
thankyou

Answer:Laptop on Battery even though it's plugged in

Originally Posted by Sound_Asleep


my best friends laptop won't charge atall
she's plugged it to the wall and it wouldn't charge
she's taken the battery out then put it back in
with the cable out ofcourse
and it's still not charging
the laptop's not even a month old
it's about 2-3 weeks?
it runs windows 7 if that helps
is there anything anybody can think to do to get it working again?
thankyou




Sounds like the battery has died. If that is the case and it is that new you should be able to exchange it for a new one.

Ken J+

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My battery now shows 0% available. I have run the diagnostic from hp assist, and got the message to recalibrate. I cant. My battery wont charge, and my computer wont turn on when it is unplugged. I ran the system extensive test and got , in red; FAILURE ID : U4XCXV-75F83H-MFPV7G-C0B303. Can somebody please help me?

Answer:plugged in, battery not charging

Was the failure ID associated with some specific component of the hardware test? What is your exact model number, please and how old is the laptop and the battery?

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The title is the message I've been getting for about the past month and a half. I noticed my battery draining, even while plugged in, until it finally got to 0%. With the power adapter plugged in, the laptop still runs but I just recently had an experience where the laptop was suddenly cutting off, even while plugged in.I've done as much troubleshooting as possible, but I haven't been able to figure out the problem. I managed to switch the laptop over into power saver mode and it's been letting me use it without dying immediately on me. I have an internal battery, so the option to remove and power it on separately isn't an option for me.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8103 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: Total - 702747 MB, Free - 466347 MB;
Motherboard: TOSHIBA, VG10S
Antivirus: Windows Defender, Disabled

This is my final call for help before I go through the long and tedious process of sending my only working computer to the repair center for several weeks' time. Help!

Edited to add Troubleshooting steps taken:
1.) Tried a Hard reset using the pin-hole reset button for the internal battery, while completely unplugged.
2.) Tried uninstalling/reinstalling the Microsoft ACPI-Compliant Control Method Battery.
 

Answer:Battery: 0% Available (Plugged in, charging)

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My new HP worked well for two months and now the battery is at 0% and wont charge. Im using windows 10 and its a new gaming laptop. Not sure what to do. Cheers Matt

Answer:Battery at 0% not charging when plugged in

Its under warranty, I would think. Start a Support case. Where are you located (country)?

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I cant use my laptop unless plugged in... There is no battery left at all and it wont charge...
I have tried to update BIOS but I couldnt because I got a message that the battery needs to be at least 10% charged.
I have confirmed that the charger gives the required volatge, so the charger is fine..
I have no idea if there is something wrong with the battery cz it passed the online dell test..and I dont want to buy a new battery for no reason. 
So I have no idea whats wrong to fix it... 
any ideas?

Answer:Battery 1% available (plugged in, not charging)

Please list Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10
In the meantime, please check status of AC adapter in the BIOS. If adapter isn't detected in BIOS, the system will continue to received power but will not charge the battery. Please follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS. The status of adapter usually listed under the main screen.
The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS

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Hi, My battery is plugged in and is not charging (staying at 2%). I've tried many troubleshooting techniques but have not been able to resolve the problem.  I tried a battery test, it failed and got the following message: Battery Test: Primary - Replace(42)  FAILURE ID: PLMUQ0-72084H-MFPV6J-C09403  Primary Battery Battery Test: FAILED I'd like to make sure and exhaust the resources, can I get help on this please? Thank you.

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Hi @all,i need help, my laptop when it is switched on it plugged in but not charging. If i switch the laptop off it is loading normally! For me it looks like a safety for the battery, that if you have conected with charger that it is not always charging?Can you please help me out here?The type is a HP Envy TS 15 NotebookWIndows 8 installedthanks and regards

Answer:Battery plugged in but not charging

Hi Letast, Thank you for your query, I will do my utmost to help. I understand that when the laptop is plugged in, it is not showing charging but you are able to use it normally when disconnected from power. Have you done all the Windows updates? Here is a link to a document on Testing and Calibrating the Battery (Windows 8) to assist you.If you would like further assistance would you provide the exact model of Envy ts 15 you have. How Do I Find My Model Number or Product Number?

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Hi I recently updated my laptop and now I have got a battery problem. The charger is plugged in but it says not charging. However, the laptop continues to work perfectly fine even though the battery indicator shows 8% remaining. But as soon as I remove the charger, low battery alert pops up. Does not charge even when shut down.Please help. Here is the screenshot.  

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I read the  previous threads.  I tried uninstalling microsoft acpi compliant control method battery and searching for hardware changes.  It didn't work.  I tried with shutting down and with out.  I tried it with the battery in and without.  I tried with turning of windows explorer and turning it back on.  Nothing works.  Please help

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