Computer Support Forum

Battery Plugged in But Not Charging. Ideapad 580

Question: Battery Plugged in But Not Charging. Ideapad 580

I have a Ideapad 580. Only had it a few months and it says the Battery Plugged in But Not Charging. This is new, and I have googled it and it seems to be an on going problem with Lenovo Computors. Has anyone figured out the solution yet? For such a short time period owning this computor,.. I am not impressed. Someone please help me. Thank you.

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Preferred Solution: Battery Plugged in But Not Charging. Ideapad 580

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Answer: Battery Plugged in But Not Charging. Ideapad 580

i just bought an Ideapad Z580 three weeks ago. I too am facing the same issue : Battery Plugged in But Not Charging. Is there any solution to this problem? I was extremely disappointed because of this issue on my new laptop. Please Help.

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suddenly i checked the battery symbol and it is plugged in but not charging what should i do??

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Ideapad 100-15IBD battery does not load anymore.Battery icon says: "0%, Battery plugged in not charging"Can only work with AC adapter.Can't remove battery because its internal.Booted from USB with linux same problem.Can't do a BIOS upgrade because battery needs to be 30% loaded.Can somebody help?

























Lenovo batterij.jpg ?78 KB

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Hi, I bought my lenovo z400 ideapad beginning of April this year and just about two days ago it just turned off and though I plugged it in later it started saying 'plugged in but not charging'. What do you think is the problem?  Furthermore I lost the receipt ( the sales receipt) but there is still the model/series no. , is the warranty still on please?













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Answer:Z400 ideapad Battery plugged in but not charging

You did not state how many percent is the charge in the stated condition. Can you supply it?

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I have an IdeaPad 500.  The A/C charger is "plugged in" and the icon says it is "charging" but there is no charge to the battery, which is now at 53% (it was 55% yesterday).   I have gone to the forum and done what they suggest (e.g. turned off the Conservation Mode).  Unlike most questions on the forum, my system says "charging" rather than "not charging".  And because it is an IdeaPad, I cannot remove the battery (at least not without opening up the case).  I am a bit worried this is a hardware/battery failure -- but I hope this forum might give me a software fix
 
Thanks in advance
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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Hi, I had the problem where the battery didn't charge at all even if it was connected in the right way and the charger was plugged in. So I started to search internet for possible solutions. Those I found where to 1) disable alt uninstall ac and acpi adapter in Windows Device Manager. Restart computer.. Not charging problem is related to some Windows issue. 2) Choose the alternative "maximum battery life" in Lenovo Energy management.. Neither worked after several and time consuming tries... The problem here is Lenovos "smart" Energy management system that prevents the computer from charging the battery to "save it".. Solution: Uninstall Energy Management (Publisher: Lenovo) under Program and Features in Windows Control Panel and the problem is solved.. And don't reinstall this program again....
 
 
Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

Answer:Lenovo ideapad S400, battery not charging when plugged in

what should or can I do? I tried both options named in the statement above and still does not work... help needed please 

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My lenovo s10 netbook, with windows 7 and XP isn't charging anymore. I thought it was because XP is no longer supported or something, but I upgraded to Windows 7 and it still doesn't work. There's an orange light on, and when I move the battery around it turns blinking blue, I thought that meant it was charging, but in Windows 7 it says no battery detected and it's not holding any charge. Any advice would be deeply appreciated. Thanks!!

Answer:Lenovo Ideapad S10 Battery Problem (plugged in, not charging) HELP!!!

hi john_i,
 
Try performing a system power drain,
  Remove the Battery and AC charger,
          Hold the power button down for 15 sec.
             Reconnect the battery and AC and turn the system on, Check if the charging will continue.
If not try removing the AC and see if the the computer will shut off.
      If yes then you might need to replace the battery.
 
Regards
Solid Cruver





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The battery in my Lenovo ideapad 300 - 151SK started last week to drop the % available every day lower, and lower, to now it's only 15%. It is always plugged into AC power. What do I need to do? Wierd that there was a big update downloaded last week and I wonder if this caused the problem.? I am not a tech person...just a user. Thanks for any help you can give me. Terry

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Hi,I have a problem.Since this morning my lenovo ideapad z500 battery won't charge and if I unplug the laptop it shuts down.I've downloaded and started battery firmware update and there was text saying:"Now configuring the program" . And it was stuck like that for at least half hour and when I pressed cancel and restarted battery firmware update it displayed error that said: "This system is not supported or is not configured for battery firmware update" Please help me.I have windows 7

Answer:Help Lenovo ideapad z500 battery plugged in not charging

Hi Luca_z500,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing an issue with system not charging on your Ideapad Z500.
 
Run the system restore to earlier date and check if the issue still persists, if occurs then perform below troubleshooting steps.
 
To resolve this issue please restart the system connecting ?Power Adapter?. Wait till the system boot completely and then go to ?Device Manager? then uninstall ?Microsoft ACPI-Compliant Control Method Battery? under battery option. After uninstalling shutdown the system, remove ?Power Adapter? and reconnect, then switch ON the system and check if the issue has been resolved.
 
Please click here to visit the Lenovo support link and select your region to get the contact number.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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The other forum for this did not help as the firmware update is not updated for Windows 8.1, and is not available for Z500 in the updated battery upgrade. Assistance, please.

Answer:Ideapad Z500 battery will not charge - plugged in not charging

Read the first and second post in this link.

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Hello, I have a 3 yr old Ideapad Z510(that came with Win8)which worked absolutely fine until recently. If I plug in the charger when the laptop is on, it abruptly turns off and would never boot again until I remove the charger. However, this is not how it behaves every time. There are some rare instances where I could still operate the machine with charger plugged in.  When turned off, battery is charging and also goes to full 100%. When turned on(battery mode) it does not drain rapidly - I could still get a fairly decent stand up time. So I am assuming the battery is good. I don't see any thermal issues either. Things I tried:-------------- > Tried with a different charger - no help.> Updated the firmware - no help.> Update the entire driver pack - no help.> Applied windows patches, reinstalled and also upgraded windows to Win 10 - no help.> Reseated the battery and associated cables - no help.  I am not sure if there is anything that I could do to at least diagonize the problem before I give it to the service station. Any pointers on this is much appreciated   Thanks much in advance.

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Hi, I have a lenovo ideapad u410, it is about 2 years old now, and I've been having charging problems. This started last year, where my laptop would be plugged in and down on the battery icon it would say that it's "plugged in, not charging." The battery would deplete completely, and when I try to charge it, the light would just blink.This eventually went away after about a month, I didn't do anything, and I could use my laptop again. However now it's back, at first I thought it was my charger, but I removed my battery and plugged it in and I can use my laptop without the battery. I tried to replace the battery, but it still did not charge. When I plug it in with a battery in the laptop, it will only blink a few times then stop entirely. Do I need to download any battery management drivers? I don't know what the problem is.

Answer:Lenovo ideapad u410 plugged in, not charging, battery depleted

I have my U410 Touch for 10 months now.  It always charged to 100 % but starting a couple days ago it only charged up to 90% and stoppped.  I called Technical support as I am still within warranty, they told me to perform the  the battery gauge, but it did not work.  Then they asked me to reinstall the battery driver and the energy management software but it is still not working not charging to 100%.  They now suggest to me to do one key recovey to reset to the factory setting to see if it works.  If not, they said I can send back the computer for service.  I am not sure if I should do the one key recovery becaue I will loose all my files and etc.  I am skeptical if this will work?  Any suggestion?  Should I just tell them I will send back the computer to Lenovo to fix the problem but then I will not have the computer for at least two weeks. ....

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This is in response to the problem everyone is having with the battery not charging when plugged in. I found this in the guide for my idea pad Z400. It should help many of you to finally make peace with your battery Battery (B):      Battery Mode (B-1):  By using the battery maintenance function, it is possible to extend the battery lifespan. Before you use this function, read the precaution. Energy Management 8.0 can automatically track your habit of battery use, and then provide suggestions on selecting a battery maintenance mode for extending the battery lifespan. Two battery modes are provided: Maximum Battery Life and Optimized Battery Health.       Maximum Battery Life: In this mode, the battery has the most powerful charging capacity. Note that this mode cannot optimize the battery circle lifespan.       Optimized Battery Health: In this mode, the battery limits charging to 60% of its full capacity. This can reduce the battery degradation and extend the battery lifespan.













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Answer:Ideapad Z400 or Z500 battery will not charge - plugged in not charging

Thanks for the reminder.

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Hi All, I need help. My laptop is not charging. Cable is plugged and the status 8% available (plugged in, charging). i have waited for 2 or 3 hours, but the battery won't increase. I already uninstall "Microsoft ACPI Compliant Control Method Battery", but it did'nt work  I have been searching how to fix it, but did'nt found it. Now, i am getting depressed. T_T

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Hello. First of all, thank you for taking the time to view my post and potentially help me out. So the problem is that my laptop will not start. I was using my laptop here one day and it was working fine, but it was unable to charge for some reason and ended up shutting down so I went to bed. The next morning I tried turning it on, but it was dead. I have tried a different charger as my sister also has a lenovo laptop, but this did not work either. I would think if the battery was the problem, the laptop should still be working with the charger in? I have tried calling support line several times with no answer, the warranty has gone out and I forgot where i bought the laptop sadly. Really frustrated over here, and any help is highly appreciated!

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I am having issue with my Ideapad U510 Battery. It's plugged in, but not getting charged. on the battery icon, it's showing up as " 4% avaialble (plugged in , charging) "  - but not getting charged. This issue started couple of days ago and so far i have tried few options but no success yet ( restarted the computer, changed few options in lenovo energy management, unplugged teh power for couple of minutes). since last couple of days, it's showing 4% available charge(although plugged in). Has any in the forum encountered this issue ? Any help is greatly appreciated. 

Answer:Ideapad U510 Battery Issue stuck at 4%(plugged in , charging) - but not getting charged

hi prad,
 
Welcome to the Lenovo Forums.
 
 Can you try the following:
1. Turn off the computer but let the AC adapter remain plugged-in.
2. While the computer is off, let the battery charge for about an hour or two and observe the light indicators. When finished, turn on the computer check the battery status.
 
- Link to picture
 
 If the battery still stays at 4% and the battery notification is still "Plugged-in, charging" then I recommend you contact lenovo and report the issue as you most likely need to get the battery replaced.
 
Support phone list
 
 
Regards

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Laptop: Lenovo Ideapad S100c  Good day! I'm a complete novice at computer troubleshooting. So, please excuse me if I sound like an idiot.  I bought the laptop just 10 days ago (warranty of 1 year). It worked fine before but suddenly the battery won't charge. The icon indicates that it is 'plugged in, charging'. But even if i leave it with the charger plugged in, it won't seem to store the 'charge' and now I'm stuck at 6%.  This is not the first time this problem occurred. One time, I shut it down and plugged it into the charger and left it to charge for a couple of hours. When I opened it, it didn't seem to charge at all. So, I opted to charge it while it was open and it worked.  And, now I leave it open when I charge it but it doesn't seem to although it is indicated. Should I wait for a miracle to happen or do I get a new battery pack?Thank you in advance. 

Answer:Ideapad S100c battery problems. 'Plugged in, charging' but does not store charge.

hi CynicalTurtle,
 
Welcome to the Lenovo Forums.
 
Can you try the following:
1. Remove the battery and AC adapter
2. Press and hold the power button for 30secs
3. Insert the AC adapter and boot into WIndows
4. When the WIndows OS is loaded, slide the battery back in place and see if it takes a charge
5. If the battery still doesn't charge, try to perform a battery gauge reset as discussed in this article.
 
If the battery starts charge, monitor the battery health by using Passmark's BatteryMon.
If the problem persist and the battery still doesn't charge, I recommend you contact lenovo for a replacement battery.
 
 
 
Hope this helps
 
 

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Hi, I recently upgraded to windows 8.1 and my battery won't charge anymore. I saw a similar post with firmware update solution suggeste back in May 2013, but I also saw there was no support for windows 8.1 on the software. Is there any fix for this issue out there? If not my product is still under warranty, any suggestions? Regards,Dhruv













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Answer:Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

Try installing the Power Management program update for Win 8.1.

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Things have been good with my Yoga 3 pro until this weekend. Battery life was a good 5-6 hours, but after a recent windows update it appears the battery will no longer charge. It shows plugged in and charging and shows increasing charge but after un plugging it will dim the screen as if it's in power save and then die within 10-15 minutes. I reverted to before the update but that did not solve the problem. It happened all of a sudden so I assumed it was related to the update. Please help, love the machine but this makes it unusable.

Answer:Yoga 3 battery won't charge - shows plugged in charging but shuts down when not plugged in

I had the same issue a few months ago. I had to send it in and after analysis found out there was a motherboard issue.I have been using the replaced one for a few months and am running into the same issue again, am having to send it back in

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Hi, all. I have had my Ideapad P400 for a few years now and i have never encountered a problem like this one. I just recently upgraded to Windows 10, which i actually like a lot, and all of a sudden, my battery says "plugged in, not charging." It will only charge up to 59% and it dies very quickly. I thought it was the battery, so i bought a replacement and installed it. It did the same exact thing. I've tried doing a battery reset in the energy management window, i have tried downgrading to windows 8 again, and i have tried looking up different firmware updates that could potentially fix the problem, but nothing. If anyone has any idea on how to fix this problem of mine, i greatly appreciate it. This is really my last shot before i have to take it in to be repaaired. Thanks! -Frank C. (P.S. This is my first time posting in any forum, so i hope i didnt leave anything out.)













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Answer:[P400] Battery is Plugged in "Plugged in, Not Charging" After Upgrading to Windows 10

Dear Concemi1,
 
Welcome in Lenovo Community.
 
Kindly try to uninstall and reinstall th Energy managment application.
 
Please try and let me know.
 
Regards,
 
Menna.
 
 

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards





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I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------------------------------------------------------------------
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It looks like the problem is pretty the same as with "Ideapad Z400 or Z500 battery will not charge - plugged in not charging". My battery worked fine when the OS was Vista , Windows 8, but after windows 8.1 installation it was "plugged but no charging". I already have reinstalled the windows, nothing happened. I tried to install the same firmware as Z500, but it isn't work. Lenovo Solution Center displays battery as "Battery software not installed". Downloading and running Settings Dependency Package does not help. I can't find a new firmware in any place  Please Help! By the way, I checked my windows version, and it appears Windows 8 Pro (like it was before I tried to upgrade to win 8.1)













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Answer:Thinkpad SL500 battery problem - plugged in not charging, No battery software found

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing battery issues in your Lenovo ThinkPad SL500.
 
I would suggest you to follow the below troubleshooting steps.
 
Go to control panel -> Device manager. Under batteries tab, uninstall Microsoft ACPI Compliant control method battery, restart the system and check if battery charges properly.
 
If the above said didn?t help, shutdown, unplug AC and remove battery. Press and hold power button for several seconds. Then re-install battery and AC, restart and see.
 
Update BIOS to the latest level.
 
Please post back with the results!
 
Best regards,
Mithun.





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Hello, I just purchased Ideapad 300 S since Februari 2016. But only in 1 month the battery show message "plugged in, not charging". So I went to Lenovo Service Center and replace the battery It worked normal after that. But one month after the battery show same message again? What can I do with this? Please help me....  Thank you so muchSorry for my English

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Hi,I have an IBM T60, my battery works fine. Lost an hour of battery life from when it was first bought, but that's not the issue.When I plug in my charger sometimes (most times), I check the battery thing in the taskbar and it says "Plugged in, not charging". I worked out how to resolve this by taking my battery out, leaving it out, while the laptop is plugged in, and then putting it back in Sometimes I get home from school and the battery is at 20%, I just charge it over night, or think i am, and it doesn't. That's the issue, I don't realise it!  please help. Thankyou.

Answer:T60 Battery ; Plugged in, not charging, I get it to work eventually, but it can drain my battery!!

Oh, and another thing. This happens to my brother aswell (also owns a T60); the laptop would be working fine, until it decides to give us a black screen. Only way out of this is to put it to sleep, and wake it up again. Nothing in particular starts this issue. Thanks

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Hi, My new IdeaPad U330p stop suddently charging after 6 month of normal use. I can only use the laptop with the power adapter plugged in. The battery indicator shows that the level is between 0 and 2% so when I unplug the power adapter the computer shut down immediately. I've tested to charge the computer all the night but it doesn't charge at all.I can only use the computer with the adapter plugged in (it's not a laptop anymore lol).When the computer is shut down and the adapter is plugged in the battery led is orange.When the computer is ON and the adapter is plugged in the battery led is blinking orange. Need some assistance ! Where can I contact the Lenovo support ? Regards,

Answer:new IdeaPad U330p / not charging when plugged in

I take it from your location that you are from France.http://support.lenovo.com/fr/fr





Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI

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I often encounter this, but here is the real headache. I have googled a fix for this, but unfortunately it will only work if the battery is removable, which case not for the Ideapad 310-15ikb. Always have to revert back using Acronis. Any other possible solutions for this?

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Hi,
 
I am not sure which board my Ideapad U530 Touch should go on......
 
I charged my Thinkpad last night and this morning when I unplugged it, it said battery was low. I was surprised as I had charged it overnight.  I plugged it in again, and the battery iccon shows this message: 99% available (plugged in, not charging). I have been searching for ways to resolve this but haven't found anything appropriate for my model.
 
The laptop was manufactured 7/9/2014.
Model: Lenovo Ideapad U530 Touch.
Windows 8.1.
 
I have had it since September and have never seen this message (but possible that I hadn't noticed).
Since purchase I do notice that the battery definitely does not last the 6-8 hours as the specs say.
 
Appreciate any help on the battery not charging!
Thanks.
 
 
Moderator comment: Subject edited, here and below, to match content. Changed ThinkPad to IdeaPad.

Answer:IdeaPad U530 99% available (plugged in, not charging)

ps - Power settings for battery are "Balanced".

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hi guys, i was wondering if anybody's experienced something like this before.my mom's Lenovo U350 laptop is pretty new, she bought it only like a month ago. The battery isn't charging for it though. It just saids on the icon "plugged in, but not charging" the battery's already at 0% so it's only running off the AC cable now.the laptop was bought in HK and doesn't have international warrenty. so it's not like i can just send it back. so if anybody has any clue as to what i'm missing here, i'd appreciate any advice i can get. Thanks

Answer:ideapad U350 "plugged in but not charging"

I'm having the same exact problem with my Y550, the battery is stuck at 82% and says plugged in, but not charging... I just got this like 3 days ago too, and was accidentally sent a vista and waiting for a windows 7 version to be sent to me.  In any case, if I unplug the laptop it wont even run on battery, it just shuts down, and I cant turn it on with the battery.  Is there any solution to this because this is literally driving me nuts...

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So I bought this laptop 3 days ago. It seems like it has a charging problem. It sometimes charges when I let the laptop in sleep mode or close the lid. I sometimes get a full charge but then, when I'm using it, it just stops charging for no reason. To "force charge" it, I discovered that if I first unplug the charger from the laptop itself, then disconnect the cable from the power brick, plug it back in the laptop and connect the brick back again, it seems to charge for around 4 more minutes. I tried updateing the BIOS with the support from the official Lenovo support site (this one) but it does not work. I heard about the removing the battery and pressing the power button but I can't remove the battery.  The power brick and charger are original and seem to work fine. Should I try buying another charger? Please resond to this as I'm desperate. Thanks much !  

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This started happening yesterday with my laptop. When I plug in the AC adaptor, it provides power to my laptop but doesn't charge it. My laptop battery is at 0% so whenever I unplug the adaptor, it dies instantly. Anyone know if this is a dead battery or another issue?

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Hello!I write here with a problem that I have since the day before yesterday.When my Laptop is on and the charger is plugged in, the battery won't charge, giving the notification "plugged in, not charging". Laptop works like the charger wasn't plugged - energy drains from battery.I suppose that is a software problem, because when laptop is turned off or hibernated it charges normally.Formating didn't help at all.Microsoft support told me to recalibrate battery - didn't work.Lenovo support told me to try another charger in service - I will try if nothing else works.Maybe someone had the problem like that and solved it without going to service, which I want to keep as a last resort solution.Thanks in advance! 

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I`ve bought lenovo ideapad 510 and I charged the battary untill reached 100% after it I removed the plugger and connect it again I found message on battary ( 98% plugged in, not charging ) .. after one day from using my laptob i go to M A S Egypt and they checked the labtopb and replaced it to me because they found problems in motherboard ... after taking the same new version of laptob I noticed the same problem after charging the battary until reach 100% i removed the plugger and connect it again I found the same pervious mess ( 98% plugged in , not charging )


























c.png ?209 KB

Answer:Lenovo Ideapad 510 80SV0037ED (plugged in , not charging)

Hi AhmedMagdyy,Have checked in Lenovo Settings app if Conservation Mode is enabled. Conversation mode is under the battery icon of the app. If enabled, kindly disable the feature. Conservation mode helps extend the battery life of the tablet/laptop by limiting the max charge the battery can hold. Hope this helps.Cheers,





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Hello,  I have a two year old Ideapad Flex 14 which is having some battery issues. Specifically, the battery light is flashing red, and when I plug in my laptop, the status says ?plugged in, not charging.? When plugged in, it stays at roughly the same battery level, though it has been gradually losing battery despite being plugged in over the last few days (this has been going on for five days or so now).  It is at 5% battery now, and I?m not sure what to do to make it charge. I?ve tried taking out the battery and putting it back multiple times, but am not really sure what else to try ? I?m out of the country until December, so I haven?t been able to find a repair place to get it fixed yet...  Any suggestions how to fix this?? Annie 

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 my laptop is not charging at all if i plugged out the AC the battery reduce and dont recharge after plugged in ACto many errors in this laptop why ?! ?! i bought lenovo z51-70 and it had a defect industry ?! ?! i'm so disappointed from lenovo  more problems in the same laptop https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/ideapad-500-15ISK-windows-10-drivers-pr...

Answer:plugged in , not charging lenovo ideapad 500 15isk

Hi Mina,
 
Welcome to Lenovo Community!
 
1)  Shut down the computer.
2)  With the battery in (but AC adapter removed), attempt to turn on the computer by holding down the power button for 30 sec. This should not turn on the computer.
3)  Remove the battery.
4)  Again, attempt to turn on the computer (AC adapter not plugged in) by holding down the power button for 30 sec.  This should not turn on the computer either.
5)  Replace battery, plug in the AC adapter, and turn on the computer.  The battery should begin charging.
 
I hope the above information helps.
 
Regards,
Shashi
 
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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 For the past week or so when I have my computer plugged in always remains "plugged in, not charging", but keeps maintains life when plugged in. The lenovo power settings give feedback that the battery is in good condition and that the adapter is recognized. I already checked the lenovo conservation setting which is off, but I am not quite for sure how else to troubleshoot the issue.

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Hello, I noticed this afternoon that the battery indicator in the system tray was at less than full and the status message reads "95% - Plugged in, not charging." This was not the case previously, and I haven't changed any battery or system settings that would affect this. I've only owned the computer for about a month or two and I'm concerned that there may be a problem with the battery. I looked up this issue online and attempted to uninstall and reinstall the driver that affects battery control in System Settings, but there was no change to this behaviour. Is there a way to test if the battery is damaged? What other problems could I be having that would produce this effect?

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i have been having this problem since yesterday and i found a fix which involved disconnecting the battery and reinstalling the acpi compliant  control battery and restarting with the battery reconnectedthe fix worked but as now today the same problem has occured againthings i tried:(checking if conservation mode was offrestarting x10 timeschecking the power cable (no damage)checking the power cable port on the wire and laptop (no damage) )please help

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Seriously WTF! Lenovo y550p core i7 It's been 7 days, 7 **bleep**ing days and this piece of **bleep** doesn't work already.  Battery will not take a charge.  Says "75% (plugged in, not charging).  You unplug the AC Adapter and it just turns off.  All the forum advice so far has been stupid.  Was it the Windows 7 April Fools Update? Should have listened to the BAD NEW EGG REVIEWS, THESE NOTEBOOKS SUCK!













Solved!

Go to Solution.

Answer:IdeaPad y550p - One week old. Plugged in, not charging.

Should have taken a deep breath before posting, but this is the worst purchase I've ever made.

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To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

Answer:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

Answer:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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My G50-70 of less than a year just got a dead battery. The battery is constantly at 7%. It says "Plugged in, charging" but it doesn't actually charge. Please help!

Answer:G50-70 Battery says "Plugged in, Charging" but not charging

Hi Mistwild82,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with battery plugged in charging in your Lenovo Y50-70 laptop.
 
 Please try to perform the gauge reset, under power manager select maintenance guide and select gauge reset and check for the issue.
 
Also try to uninstall the Microsoft ACPI driver, uninstall the drivers under ACPI and restart the system and check for the issue.
 
Also shut down the system and try to charge the system for 1 or 2 hours and check if the charging percentage has increased. If the charging percentage has increased in Linux then it?s a issue with operating system please reinstall the operating system and check for the issue.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S
 





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This posting was created to give credit to Lenovo98 for the solution that was posted and to facilitate other owners searching for a similar solution.
 
Thanks Lenovo98 !

Answer:G50-70 says "battery plugged in, charging" but not actually charging

Hello,
 
I have read a few other similar posts but none of their solutions worked on my laptop.  The battery percentage stays the same when plugged into the charger.  I first noticed the issue this morning when I powered the laptop on and the percentage was at 44% with the charger plugged in overnight, and it was at 44% when I plugged the charger in last night.  I only put the battery in the laptop a couple days during the week when I'm in school, otherwise I just leave it out and have it powered through the adapter.  The laptop is 7 months old.
 
I tried the Gauge Reset for 8 hours today and it wasn't doing anything so I cancelled it.   I have reinstalled the Energy Management software.  I have also tried shutting it down for 20 minutes and charging it at a different wall outlet.
 
What else can I do?
 
Thank you
 
 
Edit:
******Solution******
 
I just tried this from another post and it worked!  Battery is charging again.
 
a. turn off the computer and remove the battery and AC adapter.
b. press and hold the power button for 30 secs and reconnect the AC adapter
c. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
d. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

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Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

Answer:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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Pretty much what it says in the title.  I have recently been needing to use my Notebook for extended periods of time, and I had found that, despite the laptop reconizing that the charging cord is in, it fails to charge while in use and only charges when the computer is hibernating or when then laptop shuts down. I've taken a look at the battery settings, including Conservation Mode which seems to cause this type of problem, but I've had little to no luck fixing to problem. I would really appreciate if someone could give me some advice on how to fix the issue, as it is getting in the way of my work having to use it for only an hour, then have it charge for an hour. 

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 I have an Ideapad V460, the problem is that when i put the laptop for charge the battery light in the charger & in the laptop lights up, but when i keep the cursor on the battery symbol that is in on the task bar it shows "Plugged in, not charging". The laptop is not charging,  Mother board is replaced and still the issued is not resolved. Can some one help me in this resolve the issue.

Answer:IdeaPad V460 Chargin issue- Plugged in not charging

I have an Ideapad V460, the problem is that when i put the laptop for charge the battery light in the charger & in the laptop lights up, but when i keep the cursor on the battery symbol that is in on the task bar it shows "Plugged in, not charging". The laptop is not charging,  Mother board is replaced and still the issued is not resolved. Can some one help me in this resolve the issue.

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My computer used to charge but all of a sudden it just stoped. Sometimes at first it say that it is plugged in and charging but that changes to plugged in and not charging after a few minutes. Also it does not charge when i have it plugged in over night to charge it. Then when I try to use it without it being plugged in, it turns off after about a minute because it has no battery. Please Help!

Answer:My Lenovo Ideapad U430 Touch keeps saying "plugged in and not charging". Please Help

Dear David11,
 
Thank You For Contacting Lenovo.
 
1. Apply this: https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Plugged-in-not-charging-message-Lenovo-... fix (Windows 7 only)
 
2. In Windows 8, uninstall Lenovo Energy Management and test. If battery stays charging, reinstall Lenovo Energy Management and observe:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-u-series-laptops/ideapad-u430-... (Win 8 32/64 Bit)
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-u-series-laptops/ideapad-u430-... (Win 7 32/64 Bit)
 
  
3. If you still get the same error, try to:
a. turn off the computer and Connect the charger
b. press and hold the power button for 30 secs.
 
Hope this helps. Do post back if the issue persists.
 





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Hi I recently updated my laptop and now I have got a battery problem. The charger is plugged in but it says not charging. However, the laptop continues to work perfectly fine even though the battery indicator shows 8% remaining. But as soon as I remove the charger, low battery alert pops up. Does not charge even when shut down.Please help. Here is the screenshot.  

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My dell inspirion says plugged In not charging I have replaced the motherboard,battery,and charger please help

Answer:Battery says plugged I not charging

Munchlax as obvious as it may sound you have got the right battery mate? and do the voltages match for the battery and the adaptor?

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I cant use my laptop unless plugged in... There is no battery left at all and it wont charge...
I have tried to update BIOS but I couldnt because I got a message that the battery needs to be at least 10% charged.
I have confirmed that the charger gives the required volatge, so the charger is fine..
I have no idea if there is something wrong with the battery cz it passed the online dell test..and I dont want to buy a new battery for no reason. 
So I have no idea whats wrong to fix it... 
any ideas?

Answer:Battery 1% available (plugged in, not charging)

Please list Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10
In the meantime, please check status of AC adapter in the BIOS. If adapter isn't detected in BIOS, the system will continue to received power but will not charge the battery. Please follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS. The status of adapter usually listed under the main screen.
The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS

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The title is the message I've been getting for about the past month and a half. I noticed my battery draining, even while plugged in, until it finally got to 0%. With the power adapter plugged in, the laptop still runs but I just recently had an experience where the laptop was suddenly cutting off, even while plugged in.I've done as much troubleshooting as possible, but I haven't been able to figure out the problem. I managed to switch the laptop over into power saver mode and it's been letting me use it without dying immediately on me. I have an internal battery, so the option to remove and power it on separately isn't an option for me.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8103 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: Total - 702747 MB, Free - 466347 MB;
Motherboard: TOSHIBA, VG10S
Antivirus: Windows Defender, Disabled

This is my final call for help before I go through the long and tedious process of sending my only working computer to the repair center for several weeks' time. Help!

Edited to add Troubleshooting steps taken:
1.) Tried a Hard reset using the pin-hole reset button for the internal battery, while completely unplugged.
2.) Tried uninstalling/reinstalling the Microsoft ACPI-Compliant Control Method Battery.
 

Answer:Battery: 0% Available (Plugged in, charging)

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System: HP Envy 17, Model 17 -- k206TX,  LOL32PPA#ABG Hello I am hoping someone can help me with this issue: My battery shows the message (3% [for example] available, plugged in, not charging). This is a replacement battery but I had the same issue with my original battery.The battery charges very slowly when the laptop is turned off and plugged in.I noticed that the "Microsoft Composite battery" driver is missing.This is what I have done to try and fix the problem (not in order).1. Ran the system recovery which took me back to windows 8.1, updated everything then moved to windows 10 64-bt.2. Replaced the battery (it was due for a replacement anyway).3. Updated the Bios through HPs website to the latest version, and reset the Bios settings to default just in case.4. Ran the Windows trouble-shooter for Battery issues and hardware, it found no problems.5. Completely drained the battery, uninstalled the battery drivers just using AC power, powered it back on with the battery inserted. 6. I can't use the HP Service battery tester as that causes the laptop to blue screen (the first time I did this the old battery started charging again for a while).I ran the battery diagnostic (F2) and got this error message:I'm not a tech person. So, it's meaningless to me. Unfortunately, the laptop is out of warranty. Any ideas other than a repair shop?

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 Hello,Hope you are doing well. My battery icon says '2%  available (plugged in, not charging)'.  I have done a battery check on Hp Support assistant and it says:The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty. REOOW I'm not sure about replacing the batterry. Please inform me if there is anything easier and or cheaper to do.Thanks,              Yousif

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HP Community,I am having an issue with the laptop battery. When it is plugged in, the battery does not charge. The start bar icon says "Plugged in, not charging". I just replaced the AC Adapter this week.  I ran the startup diagnostic test and it said that there was a battery failure but when I run the HP Battery Check throug HP Support Assistant, it says the battery is functioning properly. 1) If I calibrate the battery, will this fix the issue? 2) Does the battery actually need replaced? Getting one diagnostic saying yes and another saying no is confusing and frustrating. 3) If calibration does not fix the issue, is there steps I can try to take to resolve the issue before buying a new battery? 4) If I do need to buy a new battery, can I get a product number for the battery I would need to purchase? I have been trying to find a listing with the battery type on it but I cannot find a list with HP Pavilion 13 360x listed. I looked here (http://store.hp.com/webapp/wcs/stores/servlet/ContentView?storeId=10151&eSpotName=BatteryFinder&cata...) and that includes looking at the list under the "Laptop Not Listed?" button. Thanks,A concerned HP user looking for some juice for my battery!

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Hi, My battery is plugged in and is not charging (staying at 2%). I've tried many troubleshooting techniques but have not been able to resolve the problem.  I tried a battery test, it failed and got the following message: Battery Test: Primary - Replace(42)  FAILURE ID: PLMUQ0-72084H-MFPV6J-C09403  Primary Battery Battery Test: FAILED I'd like to make sure and exhaust the resources, can I get help on this please? Thank you.

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I have a lenovo b40, which isn't charging. Yesterday it showed "plugged in, not charging". Now, even with the charger plugged in, it doesn't display anything. Also, the power light is blinking. I pressed down the power switch with the battery attached, it simply blinked faster. When I tried the same thing without the battery, nothing happened.

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Hi @all,i need help, my laptop when it is switched on it plugged in but not charging. If i switch the laptop off it is loading normally! For me it looks like a safety for the battery, that if you have conected with charger that it is not always charging?Can you please help me out here?The type is a HP Envy TS 15 NotebookWIndows 8 installedthanks and regards

Answer:Battery plugged in but not charging

Hi Letast, Thank you for your query, I will do my utmost to help. I understand that when the laptop is plugged in, it is not showing charging but you are able to use it normally when disconnected from power. Have you done all the Windows updates? Here is a link to a document on Testing and Calibrating the Battery (Windows 8) to assist you.If you would like further assistance would you provide the exact model of Envy ts 15 you have. How Do I Find My Model Number or Product Number?

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Greetings to all,  I have found myself in the situation where my battery would not charge. Let me give you some more info: 1. The battery is integrated 2. I have enable/disabled/uninsalled AC and ACPI3. I have reinstalled multiple times Energy Manager4. Performed gauge reset5. Conservation mode is off6. Battery is fully attached  Your help would be much appreciated since I travel a lot and kind of need a laptop that has battery...  

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HiI had bought this HP Model 11-N010TU Processor Brand Intel Processor Type Quad Core Processor Model N3520 Processor Speed (GHz) 2.16 Processor Max Speed (GHz) 2.42 Installed RAM 8GB RAM Type DDR3 on Dec-2014. The battery has been working great until last week where it starts giving plugged in, not charging with 0% remaining. I had tried to plug in directly to different wall socket but yielding same results. Troubleshooting carried out:1. I had run HP Battery check on HP Support Assistant and it gave healthy battery status. 2. So the next step is I went to a local shop to try and plug in and try with brand new power supply unit suggested by the technician. The results were the same with plugged in not charging error message. 3. I had tried the extensive hardware check by pressing Esc, f2 prior booting into windows and it gave all good results. 4. I had open up the cover dismantle the battery socket to the motherboard and plug that in again by hoping it could reset the battery but it doesn't help. Any suggestions will be much appreciated. Thanks.

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Hello - My laptop is not charging. It displays "plugged in, not charging". I've tried uninstalling the battery driver from the the device manager and reinstalling with no luck. I've even tried switching batteries. The computer does run only on AC power if I remove the battery. Anyone have ideas on what else I can try? Thanks

Answer:Battery plugged in, not charging

Did you follow these steps when uninstalling?https://youtu.be/Lx62t6qZ34U

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I have a brand new Lenovo Y70 running Windows 8.1 and the battery is plugged in but does not go above 61%. It says: 61% available (olugged in, not charging). I;ve looked many time under Power Options but I don't see any settings for this anywhere. All Windows Updats have been installed, and the Lenovo Update says it is up to date too. Anyone know what is going on?













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Answer:Y70 battery is plugged in but is not charging at only 61%

Open Energy Management in the Taskbar. The battery mode is set to Conservation mode which control the charge level to 55-60% to prevent Battery life reduction due to long period of charging. That is the reason.

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Yesterday, my computer stopped charging. It was fine the day before, but when I got up yesterday, I noticed I was losing juice. My battery icon says "battery plugged in, not charging." It doesn't charge when it's off, either.  This computer has an internal battery that I cannot remove. I have already tried uninstalling Microsoft ACPI and that didn't help. I have looked at the pin inside the power adapter and it seems to be properly aligned, though it's so small it's hard to tell for sure. It does seem like the adapter isn't plugging in all the way beacuse it's a bit wiggly, but that could be because of the dumb placement of the battery port.Please help! I'm a writer and I can't work with a dead computer!

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I used a friends charger to charge my laptop on wednesday which was the 16th of november and when the battery charged up to like 86% i had the plugged in not charging notification. After this incident i still get that notifiation even when im using the original charger when the battery charges up to 86% . Can u guys please help me, im really worried

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new battery of my hp630 is not charging after 55% though ac adapter is plugged in. tried with other hp ac adapters also same thing happens. testes the battery condition with hp pc diagnostics which shoes it's ok.even tried by uninstalling and installing the microsoft ACPI Compliant control method battery according to the suggestion from some troubleshooting blogs.please help.

Answer:battery plugged in not charging after 55%

Hello ag161,  Since you have tried all the required steps, try to update to the latest BIOS  http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5086783&swLangOid=8&swEnvOid=4060   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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my battery won't charge, it was 7% yesterday and won't open unless it was plugged-in, then i'd notice that the battery wasn't charging at all. do i have to buy for replacement? still, my laptop is in 2 months warranty. my laptop model is ee714c36. thanks..

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My new HP worked well for two months and now the battery is at 0% and wont charge. Im using windows 10 and its a new gaming laptop. Not sure what to do. Cheers Matt

Answer:Battery at 0% not charging when plugged in

Its under warranty, I would think. Start a Support case. Where are you located (country)?

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My battery now shows 0% available. I have run the diagnostic from hp assist, and got the message to recalibrate. I cant. My battery wont charge, and my computer wont turn on when it is unplugged. I ran the system extensive test and got , in red; FAILURE ID : U4XCXV-75F83H-MFPV7G-C0B303. Can somebody please help me?

Answer:plugged in, battery not charging

Was the failure ID associated with some specific component of the hardware test? What is your exact model number, please and how old is the laptop and the battery?

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The battery indicator says "0% available (plugged in, not charging)" I have run the battery diagnostic and it says that battery is fine. I have run the ac adaptor diagnostic and it says that is fine as well. I have updated the bios. I have uninstalled "Microsoft ACPI Compliant Control Method Battery" and rebooted. I have also uninstalled it and updated immediately. The battery is non-removable. Anything else I can try?

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Issue is why is battery holding at 11%, plugged in yet not charging? Is there anything I can do to remedy this? What may cause this etc . . . ?As of the morning of 10/07/2016 Indicates Battery at 11% Not Charging.I plugged in last night during the 9:00 pm hour mountain time. After plugging in, I was running Utorrent 3.4.9 overnight downloading some files.A driver installation occurred yesterday for NVIDIA GEForce Game Ready Driver 373.06 Release date 10/05/2016 - seemd very flawless and without incident.I have two charging cables. Both were working fine yesterday.  Both are plugged in different location on a diferent circuit. Surge protected by Belkin.Thank you and below are my system details.OS Name    Microsoft Windows 10 HomeVersion    10.0.14393 Build 14393Other OS Description     Not AvailableOS Manufacturer    Microsoft CorporationSystem Name   xxxxxxxxxxxxxxSystem Manufacturer    Hewlett-PackardSystem Model    HP ENVY 17 Notebook PCSystem Type    x64-based PCSystem SKU    xxxxxxxxxxProcessor    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date    Insyde F.42, 3/18/2015SMBIOS Version    2.8Embedded Controller Version    77.53BIOS Mode    UEFIBaseBoard Manufacturer    Hewlett-PackardBaseBoard ... Read more

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Hello! I have an ACER Aspire M laptop which is about 3 years old. The battery cannot be taken off, it's under the back cover. I have Windows 10, 64 bit. I didn't use my laptop for a few months and once I turned it on again, I got the message that the bettery is not charging. So I cannot unplug my laptop. Battery seemed to work fine before.. - I read that updating BIOS could solve the problem, but I can't do it because the system requires battery to be at  at least 30%. - I can't take off the battery, so the solution with holding power button down doesn't work as well.- I also can't unplug my laptop to reinstall the drivers. Someone help please!

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Hi, every time I turn my 1 and half year old laptop on it warns me that the battery capacity is low and my laptop will not work unless it is plugged in. Because of this I need to purchase a new battery but do not know which model I need. Any help is much appreciated.

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My HP 15 Notebook is almost 2 years old and all of the sudden the battery stops working. I know that the battery's performance has decreased a bit but it shouldnt be dead. One day a wake up to find that it doesnt turn on so i plug n the charger and it turns on and says consider replacing the battery soon but after a few minutes i realize it says plugged in but not charging at 0% (and it wasnt at 0% when i turned it off) When I try to run a battery test in HP support assistant it keeps saying status unknown (so how can it tell that I need a new battery but cant detect it which is why i think its a glitch) and that i should remove and then re insert the battery but still nothing changes and it it telling me that I have the updated version. I've tried uninstalling the battery drivers multiple times after which i was notified that a drive was missing and had to reset my laptop (for the second time the frist being after windows 10 caused a drive to "go missing") and still nothing.I am desperate please help me

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This is my last post about this issue https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y70-battery-is-plugged-in-not-charging/m-p/2258...and with the step 2 in that I fixed my issue, but this time, all these steps do not work. Also I can not find new Energy Manager software in the Y70-70 support software download list.Can you guys help me this time?This Y70 really annoy me a lot, the screen blinking, and battery not charging......Thank you 

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i have been on forums and followed the steps given ( removing battery and ac power and holding down power button for 1 minute etc) and the problem persists. my laptop is just out of warranty and my battery cannot need replacing after only just over a year. ive also seen on forums that this is a common problem with HP, have updated bios and drivers, is there anything else i can do? please help

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My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help!

Answer:Battery not charging and plugged in

Shayna226 wrote:My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help! Hi, Kindly follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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found an item enabled in my icons on my Toshiba that switched off by battery. I have now disabled the switch and it is now charging.most information on the web does not mention this.thought someone might need to know.

Answer:battery plugged in not charging

peak shift control 

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I am facing some problem in my laptop since last three days, battery is not getting charged and showing message as "0% available (plugged in, charging)" but the level is not increasing from zero and PC is not turning on without plugging in the cord. I think this has happened due to the last windows update three days ago as this problem occuring after that event. I tried resetting the windows but problem not solved. Please help me with the solution.

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New computer with very minimal usage.  Basically sat in the box for one year, now, error message states that battery is plugged in not charging.  I've tried testing, and diagnostics reports "unknown."  I've tried a few youtube fixes such as removing the battery drivers and allowing them to reinstall, and tried updating bios.  There is no way that this battery should have died.  Has there been a recall that anyone is aware of? Also, noticed that the case is cracked at the hinge on left side.  I'm super careful and I don't even know how this could happen.  This was not an inexpensive computer!!! Although this sat in box, the warranty is now expired.   Any information would be appreciated. Thank you!

Answer:Battery plugged in not charging

Have you tried removing the battery and starting up with only power cord- then shut down and reinstall battery?

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Since Yesterday after upgradation of windows from windows 8.1 to windows 10 i am getting massage on 2nd Battery that 97% available (Plugged in not charging). Kindly support to resolve this prolem. Thanks  As for first battery also showing Battery 1: This battery is not available for use.  Please support ....Thanks 

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I bought a used laptop from Newegg about December, and for some odd reason I keep having issues with the battery not charging. It first stated that the battery is 0% available, plugged in, but not charging. I looked it up online, I tried going to the Device Manager and find the Batteries;Microsoft ACPI-Compliant Control Method Battery, right click, and uninstall the driver. Then I went to the Action menu at the top of Device Manager, and Scan for Hardware Changes. I waited for it to reinstall the driver. That didn?t work. I tried to do it in safe mode and did the same thing, and it didn't work either. Then I tried to uninstall the battery config, powered down, removed battery, powered up with power supply then reconnected battery, still didn't work. So then I bought another battery from Amazon, that worked for awhile then I had the same issue. So I returned that battery. I just bought another battery 2 weeks ago and now am having the same issue. Now I am thinking this all cannot be a coincidence and it must be the laptop. Do you have any suggestions please and thank you.
 

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