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Is there any known problem with the WIFI in the Ideapad Z500 ?

Question: Is there any known problem with the WIFI in the Ideapad Z500 ?

Hi everyone in my firt message.I read a lot about some unsolved Wifi problems in the U an G series, but not so much in the Z series.And i was wondering if this Z series have already solved this Wifi problem, or if itīs because this models are more recent.I was going to buy this laptop, but all this problems, make me think it a little bit more.Thank you for your help.

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Answer: Is there any known problem with the WIFI in the Ideapad Z500 ?

Hi

Welcome To Lenovo Community

Please find various reviews which should help in taking a decision

http://reviews.lenovo.com/8923-en_us/D154D5AC6B50D842DA0C71463DC39B2A_12F0696583E04D86B9B79B0FEC01C0...

http://www.youtube.com/watch?v=hB-n-0haKmU

http://www.theverge.com/products/ideapad-z500/6058

http://www.engadget.com/2013/01/06/lenovo-u310-u410-touch-z400-z500-touch/




Hope This Helps
Cheers!!!



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Hello Guys,recently bought Lenovo IdeaPad Z500.Although I am not a big fan of Windows 8, but I install it and now I use it.Everything is Ok. I noticed only one problem and it is with WiFi.As I start to download a film from torrent it won't download at the maximum speed my connection allows. I've tried to download the same movie with my other laptop and everything is OK. The difference is in the range of 800 - 1000 Kb/sec.I do not know whether this is a manufacturing defect or just something with WiFi card and/or driver's.Please help me.  Greetings.

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hi to all, i've an issue with my lenovo z500 with i7 8gb ram 1 tb hard disk and windows 8.1 .  Sometimes i miss my wifi connection and the only way to solve this is to reset wifi card.Moreover , very often the connection is very very slow , and I have to disconnect and reconnect my pc to the router This is really annoying and unacceptble issue for a notebook that i bought for 800 euro!! someone has another solution for this issue ???













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Answer:LENOVO IDEAPAD Z500 WIFI ISSUE

  Sometimes i miss my wifi connection and the only way to solve this is to reset wifi card.Moreover , very often the connection is very very slow , and I have to disconnect and reconnect my pc to the router This is really annoying and unacceptble issue for a notebook that i bought for 800 euro!! someone has another solution for this issue ???

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So I learned that Lenovo does not let you do sh*#& with the notebook you buy from them. my problem is as follows: my z500 came with a broadcom wifi card. this is no good, because it is not compatible with intels wireless display. solution would be installing a intel centrino card, the n2230 in particular, for which lenovo even offers drivers on the z500 support page. i bought one of these adapters on ebay, installed it and then my laptop produced an error: this card is invalid, remove it, otherwise the laptop will not boot. bios checks the wifi adapter against a whitelist. if the adapter is not on the list, the machine does not boot. what makes it really bad is that you cant buy a regular intel centrino n2230. you have to get one branded from lenovo.  can anyone tell me where i can get a lenovo branded n2230 wifi adapter? calling lenovo didn't help. they just said: can only sell you what was installed in your laptop when you bought it.  has anyone sucessfully removed or augmented the z500s bios whitelist? has anyone sucessfully rebranded an intel wifi card, so bios recognizes it as one on the whitelist?  any help is greatly appreciated. 

Answer:IDEAPAD Z500 WIFI ADAPTER BIOS WHITELIST

Hi everyone!I have installed Mac OS on my Lenovo Z500, and the original Intel Wifi Card is not supported by Mac.So, i have changed my card to Broadcom BCM94322HM8L and when i boot my notebook i seen the card is unsuported by my bios...And there is my request to You, can someone remove the white list from lenovo z500 BIOS, and upload the flashable bios here? // Sorry for my bad english... ;/ 

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Hi, hope someone out there can help me  Over the last few weeks, I've had strange wifi connectivity issues on my laptop (which was bought in January of this year);Sometimes it connects fine, although instead of being full bars of reception like it used to be, it may be only 1 or 2 or 3 bars.Sometimes it connects but there is only 'limited connectivity', which basically means I can't use the wifi internet at all.Other times, it will say there are no wifi networks available at all (even though where I live there are usually 10 other wifi networks in the vicinity)- the only solution to this is to restart the laptop and then the available networks reappear again (although I still might have only limited connectivity even then). Quite often, the wifi will be working ok, and then spontaneously it will switch to limited connectivity so I have to plug in my ethernet cable into my laptop to continue browsing online. Otherwise, if the laptop is on and the wifi is on limited connectivity and I haven't inserted the ethernet cable, it will spontaneously switch back to working again. I know it's not an issue with my router because I never have any problems connecting my phone to the wifi. I have a feeling this may be related to the latest windows 8.1 updates seeing as I usually update my laptop as soon as an update comes out (last time I did it was a few weeks ago) and this is a new problem. Previously I had no issues with wifi connectivity. I tried installing... Read more

Answer:Ideapad Z500 sudden wifi problems windows 8.1

 I don't know how to help you I am afraid. And I don't think you'll get much or any help from Lenovo. It seems so many people have a problems with wifi connection, but no one at Lenovo cares to fix the problem. What is the point of having a laptop, if it can't connect to wifi without the LAN cable? Might as well have the benefits of a desktop. It seems windows 7 or 8 still there are issues. Looks like this is going to be the first and last Lenovo i will ever purchase!!

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Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

Answer:Lenovo IdeaPad Z500, Windows 10 Wifi driver and connection problems

Hi Nichar,Please download  the driver of the wifi and bluetooth  card from Intel.com.  Then download the windows update troubleshooter here. Use the the troubleshooter to hide any update for the wifi and bluetooth card. Hope this helps.Cheers,





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Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

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I'm so mad, because I really like this function on my notebook but I can't find a solution. The panel works, the problem is that if I click on it, the sound of music or film doesn't change. 
 
Please help meeeeeeee 
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity & normalized font size.
 
 

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HelloLaptop Lenovo IdeaPad V580c (59-387366)Laptop Lenovo IdeaPad V580CA (59-381121)Laptop Lenovo IdeaPad Z500 (59-371606)there the video card nVidia GeForce GT 740M, 2 GB. What sort of Memory Bus Width? 64 or 128?What about Laptop Lenovo ThinkPad Edge E530 N4F76RT Black (http://shop.lenovo.ua/notebooks/Lenovo-ThinkPad-Edge-E530-N4F76RT.html#characteristics). What is Memory Bus Width?

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Hi everyone, I have trouble with my audio driver on my lenovo laptop. After I updated BIOS to version 1.21, my sound stopped working. I tried to reinstall audio driver, but when I reboot my computer, sound is not working again. Dont u know some solution? I read about flashing BIOS back, but I dont know where to download old version. Sorry for my english and have a nice day, Owery













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Answer:ideapad Z500 sound problem

Owery wrote:Hi everyone, I have trouble with my audio driver on my lenovo laptop. After I updated BIOS to version 1.21, my sound stopped working. I tried to reinstall audio driver, but when I reboot my computer, sound is not working again. Dont u know some solution? I read about flashing BIOS back, but I dont know where to download old version. Sorry for my english and have a nice day, OweryYou can try updating the chipset driver, IMEI driver and the sound driver in this order.

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hi...  i have z500 and i really really love it, its been 1 year and 4 months since i have this. this is the best laptop ive ever had. But yesterday my screen display had a vertical lines and some colors. i dont know what happend.  i think its the LCD that's malfunctioning. i tried to plug it into a secondary monitor and it work properly. but in the latop's screen is the same...would you please help me for this.. i really miss my laptop. please   Its the only gift i want this christmas. 

Answer:Ideapad z500 display problem

Hi Beabongon,
                
Welcome to Lenovo forums.
 
As per the query we understood that you are facing issue with lines on screen on your Lenovo Z500 laptop.
 
Try to move the laptop screen and check for the issue. If still the issue persist then try to update to update the drivers and check for the issue.
 
Click here for the display driver for the operating system windows 7.
 
Click here for the display driver for the operating system windows 8.
 
Check in BIOS for the issue, if still the issue persist then the LCD is faulty which needs to be replaced, please visit the nearest service centre for further details.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Hope this helps. Do post back if issue persists!
 
Best regards,
 
Ashwin.S





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Hi all. I bought a Lenovo z500 notebook 3 days ago. Everything is perfect but I have a big problem. As you know, this machine has 2 graphic cards, one of them is Intel and another is NVidia. -  I have downloaded the Intel Graphic drivers from Lenovo's support website and I could install it correctly. However, if I try to install a NVidia driver it says "Graphics driver could not find compatible graphics hardware"  I tried the newest driver and some old drivers +  the driver from Lenovo Support website but I couldnt install it.-  Also there is nothing about NVidia in the Device Manager. It only shows Intel graphic card.-  Monitoring programs like AIDA64, CPU-Z, GPU-Z  show only Intel, they cannot see NVidia too.-  I updated the bios to the newest version, v18 but nothing changed.-  Graphic setting is "Switchable" in the bios. Now,  how can I fix this problem ? Thanks.

Answer:Ideapad z500 NVidia Problem

Emperion wrote:Hi all. I bought a Lenovo z500 notebook 3 days ago. Everything is perfect but I have a big problem. As you know, this machine has 2 graphic cards, one of them is Intel and another is NVidia. -  I have downloaded the Intel Graphic drivers from Lenovo's support website and I could install it correctly. However, if I try to install a NVidia driver it says "Graphics driver could not find compatible graphics hardware"  I tried the newest driver and some old drivers +  the driver from Lenovo Support website but I couldnt install it.-  Also there is nothing about NVidia in the Device Manager. It only shows Intel graphic card.-  Monitoring programs like AIDA64, CPU-Z, GPU-Z  show only Intel, they cannot see NVidia too.-  I updated the bios to the newest version, v18 but nothing changed.-  Graphic setting is "Switchable" in the bios. Now,  how can I fix this problem ? Thanks.See if this will help:1. Go to device manager2. Click "Action"3. Select "Add legacy hardware"4. Follow instructions

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Hello all, I have a Lenovo Ideapad Z500 taking long time to boot (almost 30 min) The computer is stuck with black screen during 30 min, before the lenovo logo appears and then it boots fine. Before logo, just a black screen and power looks good. The problem, the fans don't work and the computer gets very warm. Sometimes, because the high-temperatures, it automatically switches down, because temperatures, before seeing the lenovo logo. With lenovo diagnosis software I have checked all the hardware, and the tools says all hardware is ok. My os is Windows 10. Could you please, somebody help me to solve this problem? I'm afraid the heat of the start could harm my computer. Why this boot is taking so long before logo? Thank you in advance, ip

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Why i can't use nvidia 3D Vision or 3DTV Player on my IdeaPad Z500 with geforce GT740M, on nvidia site we can find that GT740M is supporting 3D Vision so why you are enter limitations in Z500??? i Have 3D DLP projector and i can't use it. I have old PC with old nvidia geforce and i can use 3D Vision, why you are not supporting 3D Vision? I bought it in order to use 3D Vision or 3DTV Player and i know that GT740M is supporting it but why you bring limitations for users and does not inform about not fully operational GT740M in your Z500?

Answer:IdeaPad Z500 Nvidia 3D Vsison problem.

Is there any support on this forum, can anyone answer for my question? I have buy lenovo Z500 anf i can't count on any support?

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HiAfter updating the Bios to 1.21 I have problem with the fn key,I mean that in order to lower the volume I have to press fn + f3(whereas before it worked just press the f3). What to do to make the function return as it was. Thanks













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Answer:Ideapad z500 fn key problem after Bios update to 1.21

After installation of BIOS upgrade version 1.21 on my Lenovo Z500 laptop, F buttons doesn't work properly. What is the solution? Thanks. Francesco.

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hello guys ....i am havng ideapad z500...yestrday i updated my bios from V1.18 to V1.21...but after update i have been faceing two major issues ...1) the FN key function are change ie.before bios update i can mute,increase,decearse brigthness and volume by just pressing f1 to f12 key bt now after update i have to press FN +F1 ...F12to do so...its really frustratingthen2) after bios update i m getting blue screen telling DRIVER _POWER_STATE_FALIUREplssssssssss..guy anyone tell me d solution for these issue  thanks in advance

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hello!i have a real problem after updating all official drivers including bios v1.18 - integrated camera stop working. win8 tell me there is an unknown device with error code 43, USB\DEVICE_DESCRIPTOR_FAILURE. when i m trying to install driver from this site the error appears "NO APPROPRIATE DRIVER TO BE INSTALLED". any other soft for the using camera says there is no camera on the board. also i tried in vain to recover win8 at the time i had bought z500 with "onekeyrecovery" - this problem didnt solve. help me pls, do u know any ideas?regards.

Answer:IdeaPad Z500 - webcamera problem win8

hi FlabsteR,
 
Welcome to the Forums.
 
Can you try the following:
1. Uninstall the Camera Driver from Control Panel (large icon view) > Programs.
2. After uninstalling, go to the UEFI Firmware Settings and boot into the BIOS. In the BIOS, press Fn+F9 to load the default settings and press Fn+F10 to save and exit.
3. Let the machine boot back to Windows and install the driver below (if necessary):
  
Camera Driver (AzureWave, Bison, Chicony, D-max) for 64-bit Windows
Version: 6.2.9200.10192/3.12.1023.1
 
Also, check on the Device Manager if you see an item in the entry "Imaging Devices".
 
Let me know your findings
 
 
Regards

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Hi,my problem is, my Lenovo is infected by Trojan, so I wanted to reinstall it with original Windows 7 disc.Next problem is that my dvd mechanic cannot read or load the install disc.I tried also usb boot but the same result, shows blach screen and nothing.. So I tried system recovery. It shows this: Boomgr missinghttp://shockwave3.rajce.idnes.cz/Bios#20150804_125037.jpg and Bios setup is strange: http://shockwave3.rajce.idnes.cz/Bios#20150804_120852.jpg and now http://shockwave3.rajce.idnes.cz/Bios#20150804_122140.jpg so I have no idea what to do next?? Will anybody help me please. Thx 













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Answer:Bios Problem, Lenovo Ideapad Z500

Problem was in wrong usb flash disc. Solved

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I recently installed the latest updates from "Windows Update" and much to my surprise, after trying to restart my laptop, it wouldn't do so. I tried accesing to "One Key Recovery" by pressing the novo button on the left side but it does not work. After pressing either the power or the novo button, the screen just goes black. Doesn't load either the lenovo start screen nor the windows boot one. Has anybody ever had a similar problem or knows haw to fix it? Thanks in advance.

Answer:Boot problem in Lenovo ideapad z500

Josh751 wrote:I recently installed the latest updates from "Windows Update" and much to my surprise, after trying to restart my laptop, it wouldn't do so. I tried accesing to "One Key Recovery" by pressing the novo button on the left side but it does not work. After pressing either the power or the novo button, the screen just goes black. Doesn't load either the lenovo start screen nor the windows boot one. Has anybody ever had a similar problem or knows haw to fix it? Thanks in advance.Do you have AVG installed? There is recently a problem with AVG and one of the Update.

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Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

Answer:Lenovo ideapad Z500 Touch backlit problem

Hi utkutrk , 
 
Welcome to the Community Forums.
 
You can try testing individual key specially FN and spacebar if it is working.
 
Turn off the machine and disconnect the ac charger and battery if you have the tools.
Press down the power button for 12 seconds to drain flea power.
Place back the battery and connect the ac charger.
Restart to check if backit keyboard works ( test further with FN + spacebar pressing 2-4 times).
 
Update us how it goes.
 
Regards

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Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

Answer:Lenovo ideapad Z500 Touch backlit problem

Hi utkutrk , 
 
Welcome to the Community Forums.
 
You can try testing individual key specially FN and spacebar if it is working.
 
Turn off the machine and disconnect the ac charger and battery if you have the tools.
Press down the power button for 12 seconds to drain flea power.
Place back the battery and connect the ac charger.
Restart to check if backit keyboard works ( test further with FN + spacebar pressing 2-4 times).
 
Update us how it goes.
 
Regards

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Hi, I have an Ideapad Z500 with an W8.1 installed on it. I updated the bios to the last version but after that I can not control the luminosity level anymore. When I try to do it pressing the Hotkey it trurns to the lowest level of luminosity and I can only fix it by pressing the hotfix key when the laptop starts. I can not return to the old bios version. What shall I do? can anyone help please. Thank you













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Answer:Ideapad Z500 Luminosity Problem after updating bios

You can update or reinstall the display driver and check the luminosity is same as before.Steps to uninstall display driver1. Open Device Manager2. Go to Display Adapters, right click, choose Uninstall, and then restart your computer. Download and install latest video drivers from below link givenhttp://support.lenovo.com/en_US/downloads/detail.page?DocID=DS032587

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- right now the laptop wont start up at all it just gets stuck on the lenovo boot screen/ restarts itself- laptop is trying to do something and feel hot- i have reinstalled using lenovo one key recovery twice, 1st time finished in an hr or so, 2nd time took about 25 hrs- system recovery using the NOVO key doesnt work- i only backed up my personal files, it was mostly smooth (~20MB/s) but there were random files that went really slow/stuttered (~0 to maybe 100 kB/s)- opened up the whole thing, tried clean/replug hard drive does this mean i need a new hard drive? if so, how do i go about installing windows on the new one because laptop wont start so i cant backup windows files for the registration key? thanks  













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Answer:Lenovo ideapad z500 hard drive problem?

Sure looks like the hard drive is failing, and needs to be replaced.     If it is under warranty, I would have it fixed under warranty.     If not, Lenovo support should be able to send you recovery media to reinstall Windows (WIndows 8?), and I believe on that model the Windows Product ID is stored in the BIOS, so the Windows product ID key will be applied automatically when you reinstall. Good Luck  http://www.lenovo.com/contact/uk/en/  Lenovo Support - United Kingdom0333-777-3991 (National Rate)9:00 - 18:00 Monday - Friday  

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Hello. My cat walked on right side of keyboard and has stood on keys.The brightness on the screen is now really dim, even though the brightness setting is on max??Any ideas on a fix?Using Windows 10 if that matters, andhave already restarted but didn't work

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Hello I have problems with my LENOVO Z500 touch computer.It seems that when you disconnect headphones, the computer doesnīt realized, and it doenīt make any sound until a few minutes or hours...Iīd like to know if itīs a particular problem, or itīs a fabric problem. Is there any accion to solve it? Thanks.

Answer:Sound problem with my LENOVO Z500 touch ideapad

Hi Iraldo,
 
Welcome to Lenovo Community!
                 
As per the query we understood that you are facing issue with sound card of your Lenovo Z500 laptop.
 
Please try to update the audio drivers and check for the issue.
 
Also try to update the BIOS and check for the issue.
 
Do post us back if the issue still persists.
 
 Best Regards
 
Ashwin.S





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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When I was playing Mass Effect 2 the game would suddenly freeze but the sound would keep going, though it would sound like a horn being blown down industrial fans and every so often would revert back to normal. If I had earphones in it would keep swiching to speakers instead. If I didn't Ctrl+Alt+Delete to task manager the laptop would sometimes blue screen or if I didn't end the task it could also blue screen. I thought the laptop needed to be refreshed so I did so, reinstalled all drivers and the game but it was still happening. I even found that when I went onto the nvidia control panel and looked at the spinning preview image, after a few seconds the system would freeze until getting the message about the driver not responding and successfully recovering. I've tried 3 drivers (The original that shipped with the laptop, the latest lenovo released driver and nvidia's latest driver) but they all had the same problem. For now I have just completely removed the nvidia drivers and haven't had any more problems. I would like to get the graphics card working again and was hoping someone might know a soloution. The Graphics Card is the Nvidia GeForce GT 740M. The most common blue screen I was getting when I wasn't gaming was the driver_power_state_failiure one and when I was I think it was the dpc_watchdog_violation one.

Answer:Ideapad Z500 Touch graphics card problem

There is no solution that I can find. If anyone knows anything or could at least put me on the right track I'd be very grateful.

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Hallo Guys, I have webcam problem since i have upgraded my os from win 8.1 to win 10. When i tried to use my webcam for skype or other purposes, the picture started to slide and it didnt stop. i already have re-installed the webcam driver but still the problem still occurs until now. maybe you guys have the same problem like me? or anyboby have a solution for this problem? best regrads 

Answer:Webcam problem after upgrade to windows ideapad z500

Hello,Welcome to Lenovo Community. Sorry to learn of your problem with Windows 10.
If your Z500 is not on Lenovo's Compatibility List for Windows 10 upgrade, you might consider reverting to the previous operating system.

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Question: z500 wifi problem

I have a lenovo z500 and when i connect it to wifi the wifi works fine for some time and the disconnects automaticallyand then if i again try to connect it does not work and since i am using windows 8 when i try to close or start the wifi adapter it does not respond what should i do?? 

Answer:z500 wifi problem

Dear Mantavya
 
Welcome in lenovo forums
 
Would you please try to reinstall the latest update of the network driver , please use the below link to download it
 
Link : http://support.lenovo.com/en_EG/downloads/detail.page?DocID=DS031557
 
Please let me know
 
Thanks
Alaa





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Once I opened my laptop and it was in a OKR mode and it would not boot normal, just keep going into OKR mode. I performed OKR but nothing change (except loosing my data which I checked using Ubuntu). Is there any way how to make it boot normal? Or to reinstall windows using some other tool? Is it some system bug?

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Hi,my hotkeys usualy works perefectnow i came back from work pulled the laptop out (Z500 ideapad)the F buttens doesent do the functions (Example: when i press F4 i get to the shutdown menu, or Shutting down screens of windows i use)how ever Fn+Space does turn the keyboards light on, so i guess there is no problem with the Functions but maybe when my girlfriend used the computer she accidently changes somthing?any suggenstions?

Answer:Hotkeys problem - doesent work (suddenly) Z500 ideapad

bump? anyone?

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Lenovo Z500Window 8 : 64bit As i brought Z500 yesterday. I found a problem with the wifi signal is very weak (almost not used) with my NB compared to other models that are older than the Y300. I have tried to update the driver from NB'Box or from Website, but is not helping me get better wifi signal. (Still weak signal) Pls help me.. 1. Should i claim a new one ???2. Which driver is the best for Z500 win 8-64bit between Intel Wireless LAN Driver (2230N BGN) for 64-bit Windows or Wireless LAN Driver (Liteon/Atheros, CyberTan/Broadcom) Thank you 

Answer:Lenovo Z500 - Wifi Problem

Hello,  I just got a Lenovo Ideapad500 with windows 8., at work i plug the internet cable in and everything works perfect, however at home, it wont recognize my wireless network, I have ATTUVERSE and Im pumping up the signal with an apple airport express. All my other devices connect perfectly including a Mc Book pro, an Asus and another Lenovo computer but this one doesnt even recognize the network. I have tried everyhting in the troubleshooting, reseting router, disconnecting all devices, etc.. Any idea?

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hiwe have a lenovo z500our problem is this :after shutting down the laptop , when we turn it on ,   wifi and bt not loading (laptop load with this state: air palne mode is off and wifi is off too). we must go to air plane mode (in setting) and after the changing the mode of air plain mode , wifi an bt  work correctly.now ...if we restart the laptop , every thing is ok without any problem , but if we shut down the laptop , this problem accure ...i want to load my bt and my wifi in every booting up the laptopi try win 7 , win 8 and win 8.1   .  in win 7 every thing is ok but in win 8 and win 8.1 this problem exist too.please help

Answer:z500 wifi and bt problem after shutdown

Dear rahimisoft
 
Welcome to Lenovo forums
 
Kindly try to install the energy management program fro the link below
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS032254 For win 8
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037135 for win 8.1
 
After installing the program shut down the machine and check the BT and Wifi
 
Thanks





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For two weeks now I m experiencing a wifi problem on my Z500. Everytime the wifi works fine for two or three days, and then at a random moment all my connections disappear, and the router to which I am connected is just 1 bar strong (Router is in my room). As I delete the driver from the Qualcomm adapter in Device Manager and a new driver on the Lenovo website download it works fine again for a couple of days. At least 15 connections are available. Again I can use the wifi for two or three days and then the problem occurs again. Unfortunately I can t fix it anymore by downloading just a new driver. I tried dozen drivers. The one from Lenovo does not work, the one from Qualcomm does not work. Everytime the wifi works for a day or two, and then something happens and all my connections disappear, and the router in my room is just 1 bar strong. I ve got this laptop three years now, and never had any problem with the wifi. Two weeks ago I did a lot of Windows Updates and then the problem started. System recovery does not work on my laptop either (In safe mode without virusscanner), so that can t fix the problem as well.. Technical Details: - Lenovo IdeaPad Z500 - Windows 8.1 (64 bit) - Wifi Adapter: Qualcomm Atheros AR9485WB-EG I hope you guys can help me..

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i upgraded my Lenovo Z500 to windows 10 and since then facing wifi issue. whenever my laptop wakes up from sleep i cannot see my wifi connection.i can see other available connections but not mine. the problem doesnt get solved with restart, i have to shutdown and on the laptop everytime. Please help.

Answer:Lenovo Z500 wifi problem

farlaks wrote:i upgraded my Lenovo Z500 to windows 10 and since then facing wifi issue. whenever my laptop wakes up from sleep i cannot see my wifi connection.i can see other available connections but not mine. the problem doesnt get solved with restart, i have to shutdown and on the laptop everytime. Please help.You can try the following: 1. Go to device manager and delete the wifi card. If presented to delete the files select yes. Then reboot and let Windows install its own driver. Check if you still have the issue. 2. Download and install wifi card from the wifi card manufacturer. If it is an Intel wifi card go to Intel's website. Reboot and check for the issue.

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Hello to every oneI am asking for help to solve a problem I have with my new Lenovo Z500, equipped with Windows 8.I have finished the first set up, and I decided to upgrade device driver, downloading from Lenovo support site.From the beginning of the set up I noticed that the wifi connection was not stable, but after upgrading the deice driver the card is not usable.Environment:Lenovo IdeaPad Z500 M/T 5931; 8GB RAM; Intel i7 -3632QM 2.2GHZ;Bios 71CN22WW (V1.05)OS Preloaded Windows 8 64 bit with last update of 28 Dec 2012Problem:I update the "Qualcomm Atheros AR9485WB-EG Wireless Network Adapter" device driver from Lenovo support siteat 10.0.0.25 Version ( File http://download.lenovo.com/consumer/mobiles/1hwm01w8.exe )At the first update run I select the "Upgrade" choice, the reboot. The wifi card is not configured.After some google search I removed the driver, reboot, Install again from the same file, reboot.Now the card is configured and I see it in the device list, but no network active.In the "properties" of the device, tab "General" I see the messageWindows cannot verify the digital signature for the drivers required for this device ( Code 52 )Any suggestions?













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Answer:z500 windows 8 wifi driver problem

Try removing the drivers and then try manually installing from the device manager and not from the setup.





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hello every onei do have problem with my touch screenbad thing i can talk about it its some thing you have to see it yourself so please check this on youtubeNotice   ( pass first 1 min from video) https://www.youtube.com/watch?v=yGVoiU-VZ2g

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Question: ideapad z500

i got ideapad z500 and its truning out to be a great disappointment to me... its battery life is poor and fans are always working like even i trun it on fan kicks in... i have read so many similar complients abt dis model but now i m clueless wht to do... if i cud change da laptop n get another lenovo thn which one i sud get??? i checked with alot of people before buying lenovo and everyone said its da best bt it didnt trun to be the best for me... m a student n its really hard to afford a laptop... help me...

Answer:ideapad z500

hi Safi2905,
 
Welcome to the Forums.
 
You might want to follow this thread and apply this battery firmware update to address the battery concerns. As for the fan kicking in at power up, this is most likely a thermal design to keep the laptop running cool - unless you're hearing rattling / grinding noise that might indicate a faulty fan, otherwise, this is normal.
 
If you're leaning towards a new lenovo unit to use mostly with MS Word/Excel and web surfing, check out the U Series / S series models (if you're a typist, check out the S300)
 
 
Regards

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Question: Ideapad Z500 HDD

Hi All,I have a Z500 Ideapad, and would like to purchase a Samsung SSD drive, but i am unable to see compatability list for the SSD that i would like. I have ben advised by Samsung to ask Lenovo, if my laptop can support  SATA3 SSD. If more information is required, please let me know. Regards,Craig

Answer:Ideapad Z500 HDD

Page 26 states 7mm/9.5mm SATA drive. Why not call techsupport for details?

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I just recently got the Ideapad Z500 for my birthday and I loved it but there is one thing that is doing my head in and I wonder if there is a way to stop it or fix it. Basically the "i" key on my keyboard is super sensitive and I don't need to push it down, just slightly touching it types an "i" and means I keep accidentally typing an "i" just because I accidentally touched it. Does anyone have the same problem and do you know if there is a way of fixing it?!

Answer:I key on Ideapad z500

should also mention I don't know if this is a feature of the laptop considering the "i" is a commonly used key??

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Hi all, I have an issue with my Lenovo Z500 touch. The USB 3.0 port on the left is not working. When I attach an external HDD, the HDD light is on, so it is powered, it is not seen by my pc.I have looked in the Device Manager and there's an error in the USB xHCI Compliant Host Controller. It says that the device cannot start. Tried to udate the driver, but it says that the driver is up to date. I have Windows 8.1. The other 2 USB 2.0 ports work fine. Any idea? Could be a driver problem? Here is the event in the Device manager: Device PCI\VEN_8086&DEV_1E31&SUBSYS_397717AA&REV_04\3&11583659&0&A0 had a problem starting.Driver Name: usbxhci.inf Thank you in advance. Michele

Answer:Ideapad z500 USB 3.0 not working

I uninstalled all the USB drivers, then rebooted. The Device Manager says that the USB controller works properly, however, the HDD is still not recognized.

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I've just changed my battery setting last week to optimize them, and at first the level kept at 60% as i thought it should be since i always keep the laptop with the plug, but after two days it lowered keeping at 59%, and today it lowered again staying at 58%, anyone knows why?   Thanks

Answer:Ideapad z500 battery

Try updating your battery firmware. Here is the link: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035310

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Hi.I bought the Lenovo Ideapad Z500 and I'm trying to boot from a USB drive in order to install Windows on it.When I start the boot menu I only see the hard-drive, the DVD and the network.I tried to set both UEFI mode and Legacy mode in BIOS but the USB stick does not appear in the menu when I boot.I put the image of windows with Windows 7 USB DVD Download Tool which formats the stick in NTFS mode.I have the latest BIOS v1.21 and I tried with 2 different USB sticks: one 16GB USB 2.0 Corsair and with a 32GB USB 3.0 ADATA both on USB 3.0 and USB 2.0 ports on the notebook.I really haven't seen anything like this in my entire career. I even downloaded the file efi\boot\BOOTX64.efi and replaced the one that Windows come with on the specified folder on the USB stick ....Why is so difficult to choose the USB boot drive on the newer notebooks?Does someone have a clue how can I boot from USB?Thanks in advance!  Bupitz













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Answer:USB boot for Ideapad Z500

Hi,
 
I don't think I can be of much help, but a couple of things to try:  if your USB flash drive is formatted NTFS, it will only boot in legacy mode if it is bootable at all.  One thing you might try is to set the partition active if it isn't already.
 
If you want to boot in UEFI mode, format the flash drive with a single FAT32 partition.  Copy the contents of your install DVD to the flash drive.  If you're using an ISO copy the contents of the iso using a tool like 7zip.  UEFI bootabiliyt doesn't require using a special tool to prep the drive.  Just format it and copy the install medium to it.
 
Win7 requires CSM support in bios to boot successfully in UEFI mode.  That may always be enabled in UEFI mode or it may be a separate option in BIOS.
 
Z.

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I have an Ideapad Z500 running Windows 8.1 pro but get many problems such as "Reset your Pc not working "Insert Media Some files are missing. Your windows installation or recovery medial will provide these files". This is a frequent occurrence. I have tried reinstalling and repairing but the same problem arises. Microsoft's answer to this is: How to create installation media for a PC refresh or reset http://windows.microsoft.com/en-IN/windows-8/create-reset-refresh-media but I can't do this as I don't have a PC running Windows 7. There is also the problem of so many unwanted adverts on Windows 8 that I get frustrated at times as othe time consuming problems arise.A computer savvy friend suggests I change the OS to Linux 12.04, so I ask do you have experience of this and is the OS compatible with the Z500. Is it a simple uninstall Windows 8 and install Linux or are there complications?Failing that do I downgrade to Windows 7 (at more cost) or can you recommend some other option. Windows 8 is totally spoiled because of all the intrusive adverts, especially on XBox. 

Answer:Ideapad Z500 OS change possible?

khamsripai wrote:I have an Ideapad Z500 running Windows 8.1 pro but get many problems such as "Reset your Pc not working "Insert Media Some files are missing. Your windows installation or recovery medial will provide these files". This is a frequent occurrence. I have tried reinstalling and repairing but the same problem arises. Microsoft's answer to this is: How to create installation media for a PC refresh or reset http://windows.microsoft.com/en-IN/windows-8/create-reset-refresh-media but I can't do this as I don't have a PC running Windows 7. There is also the problem of so many unwanted adverts on Windows 8 that I get frustrated at times as othe time consuming problems arise.A computer savvy friend suggests I change the OS to Linux 12.04, so I ask do you have experience of this and is the OS compatible with the Z500. Is it a simple uninstall Windows 8 and install Linux or are there complications?Failing that do I downgrade to Windows 7 (at more cost) or can you recommend some other option. Windows 8 is totally spoiled because of all the intrusive adverts, especially on XBox. Why not let your computer savvy friend do what she/he has suggested?

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HI,I want to know about the manufacturer of RAM of Z500 core i7 3rd Generation,I just got my laptop serviced at a local repairing store due to water damage, I have doubt that they might have replaced the Ram.CPU-Z shows manufacturer as "Hyundai Electronics":Any information will be appreciated.













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Answer:IdeaPad z500 Ram Manufacturer

Hi kamran123ali,
 
Welcome to Lenovo Community Forums!
 
That is pretty much correct.
 
Some Lenovo RAM are manufactured by Hynix Semiconductor (Hyundai Electronics)   
Part number starts with HMT
 
Hope this helps
Cheers!
 
 
 





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Brightness problem with Z500. I have run all Lenovo system checks, updated Intel and Gforce drivers, appears to be all ok. But the screen on the laptop has gone dim.Isouspect that this could be a power saving issue, any ideas please?










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Answer:Lenovo Z500 ideapad

Brightness problem solved, due to information below.

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Hello, I want to replace my Ideapad Z500 with a HD Screen, where could I buy it? I have a old Macbook since 2007 with better resolution and ppi than this model. I am a photographer and it is very important for me the HD Screen.

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I bought an Ideapad Z500 a year and a half ago with the following specs :-Core i7-3632QM 2.20ghz-6GB ram ddr3-Nvidia gt635m 2GB-Windows 8 enterprise 64bitis it possible to upgrade ram to 8 gigs and also upgrade the gpu to a Nvidia 645m or 740m or 840m or any better GPU.My friend have the same laptop but with a gt 740m 1GBAnd is it possible to make my laptop specs like the one belowBrandLenovoItem Weight2.2 KgProduct Dimensions51.4 x 33.6 x 8 cmBatteries:1 Nonstandard Battery batteries required. (included)Item model number59367151SeriesIdeapad Z500ColorDark ChocolateForm FactorPortableScreen Size15.6 inchesProcessor BrandIntelProcessor TypeCore i7Processor Speed2.2 GHzProcessor Count4RAM Size8 GBComputer Memory TypeDDR3 SDRAMHard Drive Size1 TBGraphics Card DescriptionNvidia GeForce GT740Graphics RAM TypeVRAMGraphics Card Ram Size2 GB 

Answer:Ideapad Z500 Gpu upgrade

Hi abodialansi,
 
Welcome to Lenovo Community Forums!
 
This configuration with the RAM is OK
 
Based on the Datasheet of your model This can go to 8GB / 16GB
Ive highlighted the option you prefer with the RAM

 
About the Discrete NVIDIA GPU, Itis soldered to the Mainboard thus not letting any upgrade to it.
Upgrading the board means upgrading the whole Motherboard, which might not be preferred since it may only give you a minimal upgrade in terms of performance.
 
Hope this info helped
Cheers!





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Hi, I have an IdeaPad z500. I have been facing issues with the wireless connectivity. In my room, at the same place, sometimes I get full bars and the internet works fine. But on some days it shows just 1 bar and the internet doesn't work. This is random behavior.  I checked with the Intel Driver update, the wireless driver is updated. It's Intel(R) Centrino(R) Wireless-N 2230.  

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I pressed the brightness button on my pc and the backlight dimmed and I can hardly see the screen. Please can you let me know how to fix this.

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Hi,
 
My one month old z500 fails to boot and gives an error message saying "DEFAULT BOOT DEVICE MISSING OR BOOT FAILED." 
 
This happened after i had to force my pc to shut down by pressing and holding the power button because it hadn't been responding for a while and I was only browsing on the web. When I attempted to restart it I encountered that error message
 
I suspect it's a hdd related problem because when I enter BIOS it says "not detected" in front of "Hard Disk" caption. That means hard disk is not recognized by BIOS. I tried one key recovery but it's useles cause nothing happens when I press okr button.
 
What do you think this is caused by and what should be done to recover my pc.
 
Thanks in advance...  Sorry for bad English.
 
Moderator Note; picture showing s/n edited for member's own protection

Answer:Ideapad z500 won't boot

Power down. Press the NOVO button. Choose Bios setup. Disable Secure boot. Disable PXE boot to lan. Save and exit.

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After windows 8.1 upgrade, pc won't sleep, automatically or when i press sleep it's the same thing, display goes off but leds and fan still works and after 3-4 minutes the pc completely turns off. I upgade all the drivers, i don't know what else to do. Please help me, Thank you 

Answer:ideapad z500 won't sleep

hi Vincenzo,
 
Welcome to Lenovo Community Forums!
 
Can you try turning on Hybrid Sleep and disabling fast start up
also try rolling back the Intel Hd graphics driver under device manager.
 
see if that will the issue will remain,
 
 
 
Regards
Solid Cruver





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Hello!I bought my new Lenovo Ideapad Z500 only two weeks ago and since than it works fine, however yesterday it produced a very strange error. When I turn on my laptop it stops when the Lenovo logo shows up and freezes. The worst problem is that, it doesn't happen every time I turn it on, so when I bruoght it back to the shop, it was working fine again, and after I arrived home, it did the same error. It wasn't only a one time experience, I've tried it at least ten times, and it stopped on the Lenovo logo over and over again. I send it back to the service, however, I am curious whether I'm the only one facing with this weird issue or not. Thank you for your time!Best regards to all!

Answer:Ideapad Z500 won't start

Hi doma,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the computer is hanging at Lenovo LOGO; this may be the issue with the bad sectors in the HDD, we are getting this issue for the first time. As you have sent it to the service center you need not worry the issue will be resolved.
 
Do post us back for further queries.
 
Best Regards

Shiva Kumar






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Hi there, I am having issues trying to play sound through to my headphones, the sound either comes through the speakers and the headphones or I get no sound from the headphones and solely through the speakers when all I want is sound from the headphones!I have tried unistalling bluetooth from the device manager and updated the drivers etc etc but still no joy, please help is there any joy in an adapter for the jack socket as I get sound but only through both, the headphones do not show up anywhere so I can configure them either, its as if the laptop does not recognise them (oneil philips). Many Thanks

Answer:Z500 Ideapad help with headphones

Cheers for the replies...........................

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Hi,I have z500 ideapad with 6 GB ram,1TB HDD and i5 processor...could you please tell me till which memry system will support...shall I upgrade to 12 GB8gb and 4 GB in two slotsPlease adviceThanks,Rajesh

Answer:Z500 ideapad RAM upgrade

hi Rajesh,
 
Welcome to the Forums.
 
From page 26 of the HMM, the Z500 can take up to:
 
Standard  Memory ? DDR3-1600/1333MHz SODIMM Ũ 2 (max 16 GB)
 
A 12GB (8GB+4GB) upgrade is also feasible but if the machine came with 4GB (2GBx2), I would go for an 8GB(4GBx2) or 16GB (8GBx2) depending on your needs and workload.
 
More info:
Lenovo IdeaPad Z500 compatible upgrades - Crucial
Z500 Disassembly Guide (see FRU Videos)
 
Edit:
Added links
 
 
Regards

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please, ihave lenovo ideapad z500 and have aproblem with  win 7 in starting up it is very slow 

Answer:Lenovo ideaPad z500

Mahmoudarafat wrote:please, ihave lenovo ideapad z500 and have aproblem with  win 7 in starting up it is very slow Try the tweaks given in this link.

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Ideapad Z500 won't turn on, tried removing battery and plug directly using AC adapter but still won't work.

Answer:My lenovo Ideapad Z500 won't on.

Please help.

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Hi, I am in the market for a new laptop and have narrowed my choices to the Sony Vaio S here http://bit.ly/TAPlYC with Windows 8 Pro and 1 year of support as perhaps the only upgrades and the IdeaPad z500s here http://lnv.gy/WtWizp . I am upset that Lenovo does not offer the 7200 rpm option for the hard drive nor a higher screen resoltion. I personally think the 1920 x 1080 on the Viao S is a bit too high, but the 1366x768 of the z500 is way way way too low in my opinion. I want to love lenovo because the community seems great, but the lack of upgrade options is troubling.  Also, a more general question: I am a web developer that does php/html/css editing/developing using a text editor (not heavy ones like Dreamweaver), watches netflix and listens to things like Spotify. Are the HD 4000 Graphics good enough for me? I know RAM is helpful here, but I like to buy my own RAM because it's fun hunting for it (thats why I dont need an 8GB lenovo option to buy) Any thoughts/advice? Thanks, James

Answer:IdeaPad Z500 - low specs?

hi James,

Welcome to the Lenovo Community.

If you're leaning to the Lenovo Z500, the built-in HD 4000 graphics will be good enough for any php/html programming (especially if you use editors) as this embedded graphics card is on par with the AMD Radeon HD 7520G (based on 3D benchmark).

The screen size though is something that can't be customized but the HDD, you can. If you want fast boot-up,and response time pf your programs you might wanna consider switching to SSD as it's 2-3 times faster than a regular HDD and you can get an enclosure to convert your HDD as an external drive or make your system a hyrid drive (SSD as primary, HDD as secondary, you will need this:
http://tinyurl.com/ckmn7no

You can find reviews here:
http://tinyurl.com/27v88ob

Hope this helps.

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Hello,I am thinking about purchasing an Ideapad Z500 and I would like to ask, if there is an empty slot for a mSATA SSD? I could not find any Z500 model with an SSD. I will appreciate any help on this topic. Thanks 

Answer:Ideapad Z500 - mSATA SSD??

I had a look in mine... no msata connector. The empty space and the solder pads are there on the board, but NO connector It looks like that the control chip for the (optional) msata port is missing as well. Now ordered a bay for the optical drive, including converter from msata to 2.5" sata.

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I bought Lenovo Z500 1.3 year back. It started giving problems after the warranty got expired. First of all the Graphic card got crashed and now have issues with Keypad. This is very dissapointing .  

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How to fix  So weird.

Answer:Wifi Problem ideapad 310

Hi Vonso, 
 
Welcome to the Community Forums. 
 
Checking on the ping as it shows lagging on the network, try another computer to isolate if the issue is not your network or router (to call in your ISP provider if needed).
 
There are several factors that may be causing this that includes number of users , routers connection service etc. Set to disable power management of your network device and test it on safe mode with networking.
 
Update us how it goes.
 
Regards
 

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I have a problem with my ideaPad Lenovo Z500 .I tried to connect it to my tv (LG smart tv) by an HDMI cable, but , it didn't work so I tried to connect it again to another TV(Samsung smart tv)  but it didn't work.I have the latest version of Windows(Windows 8.1).I also pressed Win+p to extend my screen to the connected TV but nothing happened , my tv says "no signal".When I connect the HDMI cable to my computer it become black for few seconds and then it returns to work normally .Please i need help . Thanks. 

Answer:NEED HELP LENOVO Z500 ideaPad HDMI TV

unfortunately hdmi of ideapad z500 support until 1080p res. Nvidia 740m support uhd but hdmi is the intel graphic card... sorry for bad english

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Dear Lenovo community, I would like to change the HDD of my Lenovo z500 with a SSD. Moreover, since I have problem with the OS (win 8.1) I intend to format the PC and reinstall it. My question is: after the substitution of the HDD and the install of the new OS will I still be able to use the hotkeys (pc brightness, volume etc.) of my keyboard or have I to install some additional software or set them in the BIOS? Moreover, have I to install lenovo energy management (to control the battery) and the intel hd graphics drivers? thanks for the attention

Answer:lenovo ideapad z500 hotkey

 
Hi mardix1982 , 
 
 
Welcome to the Community Forums. 
 
Would you still be able to boot to Windows on the original image ?
You may create a recovery image first that can be useful on the SSD change or even clone it after a factory restore (One Key recovery page 23) using the SSD software or other tools. 
 
Since there be no changes on the BIOS , hotkey features under configuration setting should stay enabled. 
All other drivers and power management tool such as Lenovo Energy Manager are available from the support site.  
 
You may also order purchasable Windows installer with drivers by calling technical support . 
 
Italian  1-997-51926 (Costo della chiamata: 11,88 centesimi di ? al minuto + IVA)
9:00 - 18:00 Monday - Friday
 
Related articles and discussion: 
Hotkey Features Integration for Windows 10 (32-bit, 64-bit), 8.1 (64-bit), 8 (64-bit), 7 (32-bit, 64...
Windows 8.1 on Z510 Fn+ Function keys doesnt work and I dont see any Lenovo to make them work again
Ideapad z500 brightness can't increase
 
Update us how it goes.
 
 
Regards
 

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Hello,I just bought a new lenovo z500..couple of days before i went out for a trip..i think my whole laptop battery has drianed out..and i tired charging it after i came back..no signs of anything..lights off..fan not working..pllease help me..What Do i Do now? Thanks.

Answer:IdeaPad Z500 Wont Start

Hi Paul,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your Z500 Laptop is not charging or turning ON, I suggest you to perform the Flee-Power. Below are the steps to check the issue:
 

Remove the battery and any other peripheral device connected to the computer.
Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.

Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar






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Hi,I own a Lenovo Ideapad Z500 laptop, which is out of warranty...And, its mothrboard is damaged adn not working...I've tried to get assistance from lenovo service center located in HYDERABAD, they are not helping me..I asked them to place an order for motherbard for this specific model.No reply from them... tried 2 more times but, there is no response from them..
These are my device details ..
 
Lenovo Ideapad Z500 (59-380463) 
Processor: 3rd gen Intel core i5 - 3230M (2.6 GHz)RAM: 6GB DDR3GPU: Nvidia GeForce GT 740M - 2GBHDD: 1 TBDisplay: 15.6" screen (1366 x 768)DVD RW DriveOS: Windows 8 64-bit
Serial No: ************
 
Can anyone help me to get the motherboard model number ?If u can point me to the link to buy the product(Motherboard), that would be really helpful....
Thank you..
 
 
Mod's Edit: Serial number removed for owner's protection













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Answer:Need Lenovo Ideapad Z500 Motherboard

Try Ebay.

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Hi all, Recently bought an Intel Core i5 3360m 2.8Ghz on Ebay for my Lenovo IdeaPad Z500 to upgrade from an i5 3210m. Problem is when I install it, the laptop won't boot. No display, nothing. Works fine when I put the old one back in. Reading the documentation, the 3360m is supported so I don't understand why it's not working. Got the latest BIOS version. Can anyone help? ThanksAndrew

Answer:IdeaPad Z500 CPU upgrade issue

These are the differences between the two processor from Intel's site:Intel vPro? TechnologyIntel Virtualization TechnologyIntel Trusted Execution Technology If they are compatible they should work in your unit. However, since it does not one possible reason I can think of is again Lenovo's restrictions just like in their wifi card. I could be wrong. Try the Ebay processor in another unit (not necessarily a Lenovo unit) to be sure it is not defective.

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Hello, I want to know whether Edge Scrolling using the touch pad mouse on Lenovo Z500 Touch is possible.  When I try to adjust the settings on my ELAN Pointing Device options, I see Edge Swipe, but not Edge Scrolling.  I just bought this laptop, but I made sure that I do have the latest drivers for my touch pad.  Moreover, I think this feature was meant to be included in the software because the registry options and demonstration videos suggest Edge Scrolling is possible under this hardware and software.  So what gives? I strongly dislike having to use two fingers to scroll on my touch pad instead of being able to use the edges.  This is a pretty basic feature on most laptops these days, and I used to use it daily on my previous Lenovo laptop.  If I can't have it on this new computer, I will probably return it.  I appreciate any help in resolving this.













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Answer:IdeaPad Z500 Edge Scrolling

Hi ab56v2,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the Edge scrolling feature is not working in the Touchpad, re-installing the Touchpad driver should display the Edge Scrolling feature in Z500 Laptop as per the image below:

Here is the link to download the Touchpad driver for the computer:
 

Touchpad Driver for Windows 7 (32-bit, 64-bit)
Touchpad Driver for Microsoft Windows 8 (64-bit)

Hope this helps!!!
 
Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar






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Hello, I have a Lenovo Ideapad Z500 (Model name: 20202) which came with 4GB RAM. I'm thinking of upgrading the RAM and when I checked online, at some places it said the maximum supported RAM is 8GB, while at other places it was said to be 16GB. So can you please let me know what is the maximum RAM supported by my laptop (Lenovo Ideapad Z500, Model name: 20202)? Thanks, Peter

Answer:What is maximum RAM supported in Ideapad Z500

Welcome to the Lenovo Community !
 
According to the Z500 PSREF specification sheet your model will support up to 16 GBs of memory.  Please refer to the PSREF for additional information starting on page #109.  Here is the link.....
 
https://www.lenovo.com/psref/pdf/ipbook.pdf
 
A popular seller of PC memory also confirms that your model will support up to 16 GBs of memory.  Here is the link to Crucial's website.....
 
http://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/ideapad-z500

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My Partners cat manages to know my Z500 from a table about 10 minutes ago and it has broke the housing for the screen. Atleast one screw has snapped from the metal back plate of the screen that ataches to the 'top'(black bit in image) of the laptop I've attached images to show where the damage is. My question is how can I go about getting a new housing for this laptop? It seems (at this early stage) no other damage has occured.
 
Link to picture
 
Link to picture
 
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

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guys i want to ask a solution for horizontal ion display that appears on my screen....what do i need to do?? Will the servicing centre able to solve it easily? will it cost me a new LCD for repair? I need help .... 

Answer:horizontal ion display on ideapad Z500

Got a picture of it?

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Hello, I own a Z500 IdeaPad, my bluetooth device stopped working, I tried with LSC to see the problem, but it freezes. I tried to reinstall bluetooth using drivers from Lenovo site, but it was useless. i unintalled my old LSC, and downloaded a new one (Iscsetup_x64x34002), ran it, but it says "product detected is not a Lenovo product".Can you help me, please.Thank You.

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Hello, I own a Z500 IdeaPad, my bluetooth device stopped working, I tried with LSC to see the problem, but it freezes. I tried to reinstall bluetooth using drivers from Lenovo site, but it was useless. i unintalled my old LSC, and downloaded a new one (Iscsetup_x64x34002), ran it, but it says "product detected is not a Lenovo product".Can you help me, please.Thank You.

Answer:Z500 IdeaPad, Bluetooth and LSC problems

Hi z500_user1, I would like to ask some question so I can help with the issue. Is the system still able to detect the bluetooth card? What bluetooth card can you see in device manager, also what wifi card do you have installed? What version of windows do you have?Hope to hear from you soon. Cheers,  





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Hi there, i've Ideapad z500 & screen is damaged, how can i get a replacement ? is it possible to upgrade the screen from 720P to 1080P ?

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Hi,My laptop has been experiencing a lot of problems. One of them is that it will automatically restart and reset everything in response to lagging, and after the restart process, I will loose all my saved files and date. This has occured multiple times, and I did not receive much assistance from the customer service back home.My laptop also consumes battery energy really fast. It says online at the official website,  that the battery life is an average of 5 hours for regular web browsing but mine only lasts for maximum 90 minutes and would shut down at under 20%. 

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Hello, I just bought a new Lenovo IdeaPad Z500 and it has a 15.6 inch mate display, before this I had a laptop with glossy display, so I see something strange and I don't know if this makes the difference between a mate and a glossy type of display but mine, if i have a one color wallpaper or in places where a single color predominates on a larger surface, I can see some minuscule squares(like the matrix of the display or something) on the entire display, is this a problem with the display? Thank you in advance!

Answer:About IdeaPad Z500 display quality

hi allexif,
 
Welcome to the Forums.
 
Your issue might be similar to this thread.
 
Can you try to download and install Passmark's BurnInTest standard edition and do a burn-in test on your CPU and GPU (2D and 3D tests) for 15mins and observe.
 
The image of the test should be smooth as the one below::

 
If you get granules on the image like the one below, there's most likely a GPU rendering issue and you may need to contact lenovo or the vendor to report the issue:

 
 
Hope this helps
 

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Hi, I updated my BIOS to the latest version available, 1.18. However I have some serious issues with the fan. It's not stable. How can I do a Bios recovery, or go back? Where can I get the previous version or factory bios version of my laptop? IdeaPad Z500 Notebook. Model 20202.  













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Answer:IdeaPad Z500 Bios Recovery

Hi VegetaOSX,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to inform you that after updating the BIOS it overwrites the current version with the new version and is not reversible unless you had made a backup of the previous version, as an alternative I would Strongly Suggest Calling Technical Support for Assistance.
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Best Regards

Shiva Kumar






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I've recently started experiencing issues with my Ideapad Z500. The warranty has expried, and so i cannot send it off to get repaired. I've replaced the laptop charger, with multiple different ones, all working, and yet it will still not charge. It will not turn on when plugged into the mains. I've attempted to remove the battery, and power through the mains, and yet it will still not power on. I've replaced the internal power jack (one which connects to the motherboard), and yet it will still not charge. There is no visible signs on the motherboard as to scorch marks where it could of shorted out.  From my point of view, everything is as it should be, but the laptop will just not power on at all. Any ideas on what can be done to get this working again?













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Answer:Lenovo Ideapad Z500 won't start

Welcome to the Lenovo Community !
 
Sorry to hear about the charging problem.  From what you have described and tried about the only thing left is to replace the motherboard.  The motherboard may have damage that isn't visible and without the proper testing equipment it would be difficult to locate.

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Hi, After upgrading the bios to version 1.18 my laptop is not getting charged & my serial number in the bios is showing invalid can any let me know how to go back to the old bios? Every time when I start it gives an error snap enclosed for reference. in z500 it is consoled batteries how can we change the batteries to unauthorized.               RegardsAnand

Answer:Ideapad Z500 Bios issue

anand_mandas wrote:Hi, After upgrading the bios to version 1.18 my laptop is not getting charged & my serial number in the bios is showing invalid can any let me know how to go back to the old bios? Every time when I start it gives an error snap enclosed for reference. in z500 it is consoled batteries how can we change the batteries to unauthorized.               RegardsAnandCall techsupport for a possible repair with them.

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I am Sarath, i am planning to buy a new Ideapad Z500, before i want to know whether Z500 supports MSATA drive or not, Please someone conform me about this.

Answer:M sata drive on Ideapad Z500

This question has been asked before here:http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Ideapad-Z500-mSATA-SSD/td-p/931983Unfortunately there is no mSATA slot available. You can always consider replacing your HDD with a SSD, which is slightly cheaper. Consider getting one of 256GB and if you need more just buy a external hard drive.Bonne chance!

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Hi there, I am using Z500 with windows 8 64Bit but everytime I run Vmware image system get crash, I had another laptop HP one on that in Bios there was option to enable virtualization but i couldnt find that option in Z500 Bios can somebody help me on that. ?? where i can find that option or how to fix this problem. Regards

Answer:Ideapad Z500 enable virtualization ?

HiAccording to the lenovo bios simulator matrix, z500 does has an option to enable/disable virtualization. Do you have a menu like this? If you have, then enable intel virtual technology.Regards  





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Recently, I have bought ideapad z500 touch and found out that it doesn't come with veriface software. I have try to find the software at support.lenovo.com but no such software. By the way, the OS is window 8 (64 bits).So, I want to know where to download it? and also What is the installation steps?

Answer:How to get veriface for ideapad z500 touch?

The Z500T does not come with the Veriface software. There are models (Z580 for example) that comes with Veriface but not with the Z500T.

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i just want to ask if how much the price of z500 i7 today? 

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Hello Bit of a noob question here but I got this laptop a while ago when i didnt really know anythign about computers. since then, I have learend a bit (still no expert).  however every search of this model I search for even on this website claims this system should have a Nvidia GPU, Mine doesnt, or doesnt seem to have any trace of one, I only hadve HD4000  All I want to know is, am i doing soemthing wrong, or do I simple not have the GPU?  Model name 20221

Answer:Lenovo ideapad Z500 Touch

bigrumba wrote:Hello Bit of a noob question here but I got this laptop a while ago when i didnt really know anythign about computers. since then, I have learend a bit (still no expert).  however every search of this model I search for even on this website claims this system should have a Nvidia GPU, Mine doesnt, or doesnt seem to have any trace of one, I only hadve HD4000  All I want to know is, am i doing soemthing wrong, or do I simple not have the GPU?  Model name 20221Go to bios and examine the settings for the Graphics. Select optimus or similar statement. See picture. 

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I have a new z500 that I've downgraded to Windows 7 64bit. For the most part I have everything working. I accidentally hit the brightness + (yes, +) and it instantly dimmed the screen to where it is barely viewable. It seems that hitting that one key decreased the brightness to the minimum amount. I've rebooted, looked for a setting in the BIOS, hit the Brightness +/- and can't increase the brightness. It is interesting because the other hot keys work correctly. I've even upped the brightness in the Control Panel, but nothing seems to work. The screen is extremely dim whenever the machine is powered on (including the BIOS), not just in Windows. I tried a lot of intel chipset drivers, the available Intel HD 4000 drivers in Win8 and win7 too, but nothing working. Can someone please help with how to up the brightness? 













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Answer:Ideapad z500 brightness can't increase

Intel i5-3210m with HD 4000nVidia geforce GT 635m 2GBIntel HM77 chipset8 GB RAM 

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Hi, I was recently playing a game on my laptop (a Lenovo Ideapad z500) when the laptop began freezing and came up with a error message saying something a long this lines of shutting down to prevent data loss. Since then it's been trying to diagnose and repair with no success, I have attempted to use any of the F8 options but the laptop just restarts with no visible difference. I have also tried a system recovery attempted an intital as I did not have on saved and that didn't work either. Does anyone have any experience with this issue and/or can advise? Thanks in advance.

Answer:Lenovo Ideapad z500 - Won't boot

Hi Aidso,
                           
Welcome to Lenovo forums.
 
As per the query we understood that you are facing issue with the system not booting in your Lenovo Z500 laptop.
 
Try to boot the system to safe mode and select system restore to the latest date and check for the issue.
 
If still the issue persist, then in safe mode uninstall the display driver in device manager and restart the machine and check for the issue.
 
Check if the system is overheating while playing games or while using any applications.
 
Hope this helps. Do post back if issue persists!
 
Best regards,
 
Ashwin.S





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A few days ago I saw a flash deal on amazon to 16GB RAM. I buy quickly before it's over. So I could upgrade my memory of 8GB to 16GB.Today I received the RAM and see that it says "Mac Compatible" ... And I see is DDR3L 1.35V instead of DDR3 1.5V, which my laptop currently used.Can I install these 1.35V modules  in my Ideapad Z500?In the Amazon reviews I have seen people he has worked perfectly with these Lenovo models: T400, T500, Flex 2, T420

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Hello to everybody... I'm looking for a solutiion for the problem that I'm experiencing on my laptop (Ideapad Z500) with Windows 10 installed. In particular I'm not able to connect my laptop to my bravia TV trough Miracast. I have tried with another laptop HP (with Win 10 as well) older than my Z500 and I was able to stream my laptop monitor to the television without any problem. I have already checked the following:- last driver available is installed for the wireless adpater;- last driver available is installed for the video card Intel HD Graphics 4000;- I have checked on DXdiag.txt file system information that Miracast is supported by the laptop graphic adapter. I tried several times to connect the laptop to the TV but every attempt was uncessfull... I don't know what else to check... can anybody help me to solve the problem Thanks in avdance for the support. 

Answer:Ideapad Z500 Miracast not working

I have had the exact same problem with my ideapad 300 171SK. I get the message on my LG smart TV "laptop not connected." I can cast with two different tablets and two cellphones but not the laptop. I purchased this laptop at Best Buy. I talked to the "GEEK SQUAD" and I am told, "It should work." Lots of help, huh?

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Hello, I just purchased 2 weeks ago a new Ideapad Z500 i5-3210 MG, model name 5931, and I am not satistisfied with it due to some problems:The systmes is running slow, which you would not expect from a new machine.The battery gets depleted after maybe 2 - 3 hours and the computer would not restart from idle only with battery energy, even if there is enough energy in the battery, I have to conect to power in order to restart it.If someone has any idea what could be the problems with this computer and how to fix it, that will be great.    

Answer:Ideapad z500 problems- technical help

Dear Customer
 
Welcome in lenovo forums
 
The system performance depends on how the personal usage and how many application are opened in behind . if everything is ok so we can processed witht the recovery as best option
As for the battery issue , the machine will not be able to restart with the battery only if the battery charge are less than 5% and of course te performance depends on the usege the created power plan
 
Please let me know if the recovery is a suitable options or not so we can processed .
 
Thanks
Alaa
 
 
 
 





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Hello I've a problem with my Z500 (i5/8gb/GeForce 740/1tb)Its HDD makes clicking sound all the time. Its really annoying.I would like to know is it normal or I should complain about it?Here is a benchmark test. plz help. Than you













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Answer:Ideapad z500 HDD clicking sounds!

hi Moktik,
 
Sorry to hear what happened,
 
The clicking sound you hear is from the actuator,
    It tries to re - read or rewrite something on the harddive. while it does that it also shows a sudden drop of read/write speed to "0" shown on your Hd Tune Test.
 
   This is a behavior of a bad disk and it has to be backed up as soon as possible and have the harddrive checked by Lenovo Technical team.
 
     I suggest back up your data first and Call Lenovo Technical Support for assistance.
 
Regards
Solid Cruver
 





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