Computer Support Forum

Synaptics Driver

Question: Synaptics Driver

i have a Z580 (windows 8),the problem is with the trackpad, the four finger rick doesnt work at all, instead when i try the four finger rick, it slrolls in the respective direction, my fiend bought a z500 with windows 8 preinstalled, it works for him. fix??

Relevance 100%
Preferred Solution: Synaptics Driver

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Synaptics Driver

Hi Ray,

It looks like an issue with the drivers. Was the system purchased with preloaded Windows 8?

Try installing this touchpad driver and test. http://download.lenovo.com/consumer/mobiles/0mtp05w8.exe





--------------------------------------------------?--------------------------------------------------?--------------------------------------------------?------------------------------------------Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an Accepted Solution

6 more replies
Relevance 64.37%

I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

More replies
Relevance 55.35%

I downloaded the Synaptics Touchpad Driver for Windows 8.1 (32 -bit, 64 - bit ) installed, but I get this error .What is Lenovo ?













Solved!

Go to Solution.

Answer:Synaptics Touchpad Driver problem - no appropriate driver to be installed (G580 20150)

hi Naigen,
 
Thanks for Posting!
 
Were you able to check your touchpad settings before the upgrade if you have Synaptics or Elan touchpad?
     As per the Support download site, G580 could have either Synaptics or Elan
          Elan touchpad, as per support site does not have a driver yet for windows 8.1 and still runs with the Windows 8.1 generic driver
 

 
Regards
Solid Cruver





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Relevance 55.35%

Formatting my B570 Laptop I realized that the latest Synaptics driver for my trackpad doesn't contain all of the neccessary settings - Specifically the "slide zone" options are missing (The ones that let's you disable the "slide charm" behavior when you move the finger from the right edge inwards) Does anyone happen to have an older driver lying around for it? The control panel layout has changed - I'm looking for a version that predates their "animated video/image" layout.

More replies
Relevance 54.53%

When I Google a driver I want + my laptop model (details below if relevant), the first 3 pages of results all link to the following websites I'm not familiar with (so haven't gone to yet). Are they genuine?
driverscollection.com
drivers.brothersoft.com
driversforfree.com
driversdown.com
drivers.downseeker.com
reviversoft.com
softpicks.co.uk (+ .com, .fr etc)
easydriverupdater.com
Packard Bell Easynote BU45 laptop, Vista SP2. Looking for Synaptics Touchpad driver.
The Synaptics website has its driver available for download, but warns against it for individuals, as manufacturers adapt it for each of their models.
Packard Bell's no help. (Its support site was once an excellent resource, but whoever took over PB took it all down. To even access the site needs a recent model).
Apparently, most Easynotes have a button for
I use a mouse, as I find it quicker & easier. To avoid moving the pointer with my sleeve while writing, I set my mouse to disable the touchpad when plugged in. The touchpad has mysteriously started being active again while the mouse is plugged in, and its settings page with the Disable button is all greyed out (with or without mouse plugged in). Maybe the driver got corrupted?.
My model doesn't have a hardware button to turn the touchpad on & off (as most Easynotes apparently do), so my only option seems to be uninstalling/removing it. Before doing that, I'd like to have the driver handy in case the mouse gets lost/broken etc.
For which a 3rd-party provid... Read more

Answer:Are these driver download sites ok? (Looking for Synaptics Touchpad Driver)

I find most driver sites throw junk at you. Softpedia is better than most. Alternatively, you could try the free Touchfreeze which isolates the pad while you're typing.

7 more replies
Relevance 52.07%

Could someone please help me find Synaptics driver version 15.1.22.0 dated 29/10/10.
Thanks.

Answer:Old synaptics driver

Hello!

Difficult question. The closest I can find is 15.1.22.2C: Synaptics TouchPad 15.1.22 - WikiDrivers - Wiki-style resource and guide for device drivers

Is that not close enough? I think that it may be the closest you can find though.

Richard

4 more replies
Relevance 52.07%
Question: Synaptics driver

Hi, can you help me to find a signed GENERIC Synaptics driver for Windows 8 32-bit - not released by an OEM but released by Synaptics itself. The latest one v17.0.19 is not properly signed so I am looking for another one.
Thanks!

Answer:Synaptics driver

Hello Werty,

I've found an older 16.2.21 Synaptics touchpad driver version that'll hopefully work for you.

Download Synaptics TouchPad Driver 16.2.21 for Windows XP, Windows Vista, Windows XP 64 bit, Windows Vista 64 bit, Windows 7, Windows 7 64 bit, Windows 8, Windows 8 64 bit

8 more replies
Relevance 52.07%

I have a Lg Xnote Laptop, and I'm looking for a vertical scrolling driver. I have a synaptics driver now, but under settings it does not allow me to turn on vertical scrolling (nor is it even a visible as an option).

I've tried installing another synaptics driver a few times, but so far I've had no success.

This is my first time to the forum so I appreciate all and any help you can offer me.

Thanks!

Answer:Help me for Synaptics driver!

Which Xnote and what country? Why do you think it is a synaptic touchpad?

4 more replies
Relevance 52.07%

The two finger scrolling on my Synaptics touchpad sometimes gets "lost" after coming back from Sleep mode (it does not work).  Rebooting corrects the issue temporarily, but I would like to resolve it permanently.  I believe this is a driver problem.  I have already uninstalled the hardware from Device Manager (without removing the driver), and this has not corrected the issue.  That said, on the Y40 downloads page there is only a Windows 7 driver listed (the laptop came with 8.1 pre-installed).  This driver has a newer release date than the one I have installed. Can I use this driver despite the OS inconsistency?  

Answer:Y40 Synaptics Driver

I'm not sure if the Win 7 drivers can be used for Windows 8.1.You can give it a try. Should not cause much problem even if it's not compatible.In the meantime, let me check with eSupport team for Windows 8.1 drivers.

9 more replies
Relevance 51.25%

I successfully upgraded yesterday from 8.1 and this morning I was looking at the new "desktop switcher." I was looking for an OSX style touchpad gesture to switch between them. I followed the instructions on the second part of Get Mac-Like Scrolling and Gestures on a Windows Laptop to try and get a custom synaptics driver working. In the course of this, I uninstalled the factory synaptics drivers using "Programs and Features" in the control panel. When trying to install the new custom drivers, I got the error:

"A newer version of the Synaptics Pointing Device Driver is installed.

If you want to install the older version of the Driver, please uninstall the current Synaptics driver by selecting "Synaptics Pointing device" from the "Add/Remove Programs" Control Panel, then run Setup again."

At this point, my touchpad no longer works at all. So I tried to restore the driver to what it was originally.

My first thought was to get windows update to update it for me. I got "Lenovo synaptics touchpad driver" to appear in the list of updates. When trying to update, it threw the error:
"Synaptics driver update for Lenovo Pointing Device - Error 0x80070002"

After rebooting and attempting again with no success, I turned to Lenovo's website. I found the support page for my device:
Laptops and netbooks :: IdeaPad Y Series laptops :: IdeaPad Y510p Notebook - Lenovo Support (US)
Seeing no Windows 10 driver, I tried t... Read more

Answer:Windows 10 Synaptics Driver

Try and see if this helps: Scrolling on mouse pad doesn't work with Windows 10 update - Windows 10 Forums

5 more replies
Relevance 51.25%

I'm having a problem where my mouse doesn't move while a key is pressed. In Settings>Mouse & Touchpad, under the "touchpad" heading, the "Delay before clicks work after typing (paraphrased)" settings is set to No Delay (always on). From the above screen>Additional mouse settings>smartsense>settings cog next in smartsense bar:The top setting is all the way left on the "off" selection of a ticked bar.The second bar labeled "tapping disabled time after keystroke" is all the way left.The third bar labeled "pointing disabled time after keystroke" is all the way left.The first top bar being set to "off" causes the bottom half of the setting screen to be grayed out. From the searching I did, apparently the settings are correct(?), but it's not disabling the feature.A solution that worked for a few people was to install a previous driver and set it to not automatically update it. After a good bit of searching around on this very confusing-to-me site, I was unsuccessful at finding the driver I need. My current driver installed is:Synaptics TouchPad Driver (Windows 10 v1607)19.3.11.37 Rev. ASep 12, 2016 

More replies
Relevance 51.25%

My laptops touchpad keeps making the cursor jump across the screen or just not move at all. I've tried reinstalling the drivers and cleaning the touchpad. I don't know what esle I could possibly do. Any help would be much appreciated

Answer:Synaptics driver issues

What is the make and model# of your laptop?
Go to the Manufacturers Support/Download Drivers site and type in your make and model # or Service Tag# of your computer and download the Touchpad driver for your model.
Go into Control Panel/Mouse (Touchpad) and adjust the sensitivity.

5 more replies
Relevance 51.25%

I Have a MSI GT80, And the Synaptics Pointing pad doubles as a number pad. And every time I update, I lose my number pad but the touch pad works. I have to uninstall the download and install MSI driver back in and it work fine again until windows update
again. is there something I can turn off to stop this download?

More replies
Relevance 51.25%

I just upgraded to Windows 10 and upgraded my synaptics driver to their windows 10 version. Only trouble is the little red light in the corner is always on. The light is only supposed to come on if the trackpad has been disabled but the trackpad is working and the light is on. On top of that the double tap the corner function that turns the trackpad on and off doesn't seem to be an option with this version of the driver.

I managed to find a registry hack to get chiral scrolling to work again but can't seem to find/enable the corner double tap and rid myself of this stupid light.

ETA: Okay weirder still the light is reversed, when I plug in my USB mouse the light goes out and the trackpad is disabled.

More replies
Relevance 51.25%

i have toshiba 2007 sattilite lt.it has version 15.2.20 drivers for synaptics touch pad.are these good or should i update drivers.i'm still running vista.

Answer:vista/synaptics driver

If your computer is running fine I wouldn't update the driver as it is not a security issue

2 more replies
Relevance 51.25%

Hi! So a few hours ago I went to play a game (Blacklight Retribution) and when I pressed any key down and tried to look around I couldn't look around. I've ran into this problem before and easily fixed it. So I went to Control Panel, searched "Mouse" then clicked on Mouse settings. What I saw was this.... Screenshot by Lightshot. Iclicked yes the first time and tried installing the Windows 8 Synaptics Driver Again... It worked. But I still got the same error when going to Mouse Settings. This time I clicked no and received this... Screenshot by Lightshot. So for quite some time after this I was confused on what to do. To relieve my mind I tried playing another game (Planetside 2) and didn't have the problem I had with Blacklight. (This problem is fixed now) But what was annoying me was whenever I brushed just a hair on the trackpad it made me click which made me shoot! Now I go back to the Mouse Setting and browse through it and don't see anything helpful. I decided to look at Device Manager and look to see what was under the Mouse area. I found this... Screenshot by Lightshot. That has nothing to do with the original or Synaptics driver I just installed! So If I can please get some help on how to get my Synaptics Driver back so I can change my mouse settings that would be greatly appreciated. Thank you in advance.

Answer:Synaptics Driver Missing

All I really need is a solution to disabling tapping. However I don't have the options for that.

1 more replies
Relevance 51.25%

Synaptics 12.2.2.0 driver is available @ http://www.laptopvideo2go.com/forum/ind ... opic=15103New features include: Flick and Chiral Rotate similar to one in new macbooksDriver also fixes accidental zoom via touchpad (vide http://www.s10lenovo.com/viewtopic.php?f=2&t=1706&start=10&hilit=zoom)

Answer:New Synaptics Driver aviable

Does this support two finger scrolling and for the S10e? Thanks!

2 more replies
Relevance 51.25%

I recently formatted my Xnote laptop. The synaptics driver was reset to its original state. The scroll is too jumpy for me, and I tried to update my driver, by going to Drivers | Synaptics. All the download links seem to be broken. How can I get the newest version of the synaptics touchpad driver?

Answer:Can't download synaptics driver!

Best place to look for drivers is the PC Vendor and not the actual device manufacturer. Sometimes the non PC vendor drivers will not work correctly as many PC vendors do custom impementations of the hardware.

1 more replies
Relevance 51.25%

The two latest drivers have broken some functionality, I would like the driver used before April, where do I find it?

More replies
Relevance 51.25%

Just Installed (clean install) Windows 7 64 bit on my laptop today, what a pain, tried an update first on my 32 bit but had problems so I decided to go ahead with installin 64 bit as my computer was compatible.

Anyway, got it installed and I'm re-installing my software.

Main problem is I can't seem to get a driver for my touchpad on my laptop which is a Fujitsu Siemens just over a year old. Fujitsu do not have 64 bit drivers but I got one from Synaptics.com which is supposed to be compatible and signed but when I try to run it I get the error message that it is not a Win32 app.

Anyone got an answer for me.

Answer:Synaptics Touchpad Driver

OK. Managed to find a driver which seems to work.

3 more replies
Relevance 51.25%

I installed on a U350 Win7 64-bit the new Synaptics driver, v15.2.7 which have Scrybe Gesture Workflow Technology. I restarted the system and saw that the touchpad was working OK, except Scrybe software which does not work at all, launching any of the programs/internet shortcuts. So I uninstalled the driver and I'm looking only for the Synaptics driver, not bundled with Scrybe software. Do you have a download link for 64-bit please? Thanks.

Answer:HELP PLEASE - Synaptics v15.2.7 driver not working

@dinucamildragos,http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=61415//JameZ

4 more replies
Relevance 50.84%

Okay, on my laptop, the process SynTPEnh.exe governs the touchpad. For some reason, after my laptop has been on for a while, the process quits. If i restart the process, it usually closes again within 15 seconds of the process being restarted. Does anybody have any insight about what causes this and how it can be stopped?

Also, after i restart the computer, SynTPEnh.exe stays on for a while and the cycle i described previously continues.
 

Answer:Synaptics Touchpad Driver Closing

Go to the PC manufactures site..download the latest driver..often times a new driver comes out to fix bugs etc.

Uninstall the driver through "programs" in the control panel...do not use device mgr

Reboot..install the driver you downloaded and saved...install and reboot.
 

3 more replies
Relevance 50.84%

I have a Dell laptop running Windows 64 Home. This was new in November of 2011. After receiving it, I went through the tedious task of updating it via MS Update. I noticed after upgrading, the mouse started behaving very strangely where it would take off and shutter, not respond or be very slow to respond. Contacted Dell and they had me turn off a bunch of stuff on the Dell Touchpad app. This helped but did not fix the issue. I ended up re-installing the OS and made sure the drivers were installed in the correct order using the drivers disk supplied by Dell. Haves since installed the most current driver provided by Dell on their website 15.3.2.1 (April 2011). There continues to be issues with the mouse freezing from time to time. I looked at other threads and removed the Tap to Click feature. There is not much left on and the problem persists.

Dell wants $129 to re-install the OS and drivers, but I really don't think that will make a difference. I think there is some pretty whacky stuff with the Synaptics driver for this mousepad and looks like many other manufacturers.

Has anyone tried contacting Synaptics to see what they have to say about it?

Answer:Synaptics Mouse Pad Driver - Dell 14

Hi Ehickey,

My name is George from Dell Social Media Team. You can try this link to download the appropriate touchpad drivers for your computer Drivers and Downloads | Dell [United States]
1. Put in the service tag or by selecting the model of your computer and then choose the operating system.
2. After choosing the right operating system drop down INPUT and then download the drivers for touchpad. Be cautious to choose the updated driver
3. Install downloaded driver and then restart your computer.

Regards
George
Dell Social Media team

2 more replies
Relevance 50.84%

Hi There,

I have a synaptics touchpad driver installed on my laptop it is listed in my mouse options under devices settings as "Synaptics Pointing Device - v25.0.4" and under devices in the same tab the name is listed as "Synaptics touchpad v7.2".

The problem I am having is that in the devices settings tab I have checked the box that says "Disable internal pointing device when external USB pointing devices is attached" because frequently the mouse cursor will jump around the screen when typing and mess up what I am doing. Problem is that when I want to use the touchpad and unplug the mouse, the touchpad will work fine until I shut down the computer. On startup (whether clean boot or restoring from standby) the touchpad will no longer work (with or without a mouse connected). When this happens I have tried a fresh reboot of the laptop, but the problem remains. I have tried reconnecting my mouse before shutting down or closing the lid of my laptop but the problem persists. Some times when using the touchpad the power cord on my laptop unplugs and when I plug it back in the touchpad no longer works, yet when I unplug the cord it will work again. I don't get any error messages when any of these things happen, they just happen without warning.
When I go into my mouse settings and go to the device settings tab, the devices list is now empty and all other options are greyed out, including the check box to disable the touchpad when a mouse is connec... Read more

Answer:Synaptics touchpad driver keeps breaking

Quote:
because frequently the mouse cursor will jump around the screen when typing and mess up what I am doing


That's a fairly common issue and my wife and daughter solved it by getting Toshiba Notebooks that have a switch between the touchpad and the keyboard to turn the touchpad off, both use a external mouse. The problem stems from the sensitivity of the touchpad and where a person's thumbs want to rest while typing. Adding to the problem is the type of touchpad that has the vertical and horizontal scroll areas.

I'd go into Device Manager and uninstall both instances for the touchpad and reboot, should install the drivers again, handy when an installation gets corrupted.

5 more replies
Relevance 50.84%

I have istall official synaptics driver on my Aspire e5-511g with windows 10 x64 but i not see synaptics cotroll panel in mouse optins. Please help me. 

More replies
Relevance 50.84%

i just installed windows 8 pro 64 bit on my lenovo z580 and downloaded the synaptics touchpad driver for same operating system from the lenovo website. but when i install it in C:\drivers it says that-"you have to run the 64 bit version of DPinst.exe on this machine." PLEASE HELP, although my touchpad is working, the cursor is too slow and i cannot scroll with it.

Answer:windows 8 synaptics touchpad driver

You could try the "Vanilla" Synaptics drivers.

Drivers | Synaptics

1 more replies
Relevance 50.84%

So I wanna install it for my Vista Ultimate, but none of the editions will install properly. The version for XP installs properly but I cannot configure its settings ... The Vista version doesn't install completely. I really like the virtual scrolling feature, so is there an alternative?
I installed an earlier version (for XP) and it works, but I can't change the settings. I click the icon in the tray, click Device Settings tab, and click Settings under Devices. Normally a box should pop up but for me nothing at all happens.
 

Answer:Synaptics touchpad driver for Vista

7 more replies
Relevance 50.84%

Hi folks,

I just upgraded my father-in-law's HP G70 laptop to Win7 Home Premium 64-bit. It is relatively new but had Vista on it. It was an "upgrade" and it appears to have preserved everything pretty well. A large number of updates have ben applied successfully via Windows Update. But -

There's a "virtual scrolling" feature on the trackpad, which no longer works. All the Point Device Properties applet choices seem to be correct... I am not sure why it doesn't work. Anyone got any similar experiences or theories why it wouldn't work?

-H

Answer:Synaptics driver issues on HP G70 laptop?

Did you go to HP website and download the driver for your track pad??

I searched for HP G70 in HP website they have a lot of different models

Here is the website..find your model and try installing the driver for your track pad..

Hope this Helps..

2 more replies
Relevance 50.84%

Yesterday my touchpad was suddenly turned on and I tried to disable it with the settings I always used (configuration screen) However, when i tried to open the control zone for it, it told me it couldn't connect to the driver. I decide to try and reinstall the driver, but it said another driver was already on my computer. I could delete it within the program files on the configuration screen, but there was nothing. So I couldn't deinstall it at all. Its really annoying because I never use my touchpad and my hand keeps brushing over it, so my mouse or text keeps going away.  Please I would like a solution. I can add files to what my screen keeps saying; but it's all in dutch. (Also my smart connect technology keeps flashing a yellow triangle and I have no idea what I have to do against that)

More replies
Relevance 50.84%

I have a very old laptop we are running W8RP on (Dell Inspiron 1520).. I updated the synaptics driver, and now I have multi-touch! Plus, now I can swipe in from left/right and we get last program/charms.. I'm still trying to figure out pinch-to-zoom, but this is great.. It's not a touchscreen, but certainly breathes new life into it..

Answer:Update Synaptics driver: multitouch!

Yes, enjoy the Scrybe which is a nice addition, you can go in to it's properties and customize for your needs, I prefer an older driver for my Acer laptop

4 more replies
Relevance 50.84%

Hey
 
First off i apologize for me not being very computer savvy
 
I have bought a Lenovo Z50-70. Before that i had a (i believe - i can't really find out the exact model, sadly) G510. They both use Synaptics touchpads i understand.
 
Now, i liked the feel of the old touchpad better than what i feels like on the new one. So i was wondering if i can somehow install the driver from the old G510 on the Z50-70 to get the same feel. The Z50 driver makes the finger to screen movement non-linear where the G510 was linear which i prefer
 
Thanks in advance
 
 
Mod's Edit: Additional information added to Subject line for clarity of issue.

More replies
Relevance 50.84%

I own a Toshiba laptop that has served me very well since I bought it right after Windows 8 was released. However, every now and then the touchpad simply stops working. For a long time I've been trying to find a solution, but never cared enough to do major research. The basic features work; one finger for pointing, two finger tap for right click, double tap to drag. However, no gestures work. I can't scroll using the touchpad, I can't swipe from the right for Charms, and I can't swipe from the left for recent apps. Finally I noticed that every time these issues arise, Synaptics Pointing Device Driver, which always sits in my system tray, vanishes. I did a system check and it's nowhere on my computer. There is program data in my hard drive, but nothing else. It's like it no longer exists. However, it's still in my "Programs and Features" where I can uninstall it. Any help would be appreciated.

Answer:Can I get some help with my Synaptics Pointing Device Driver?

have you tried grabbing the driver from the Toshiba support site and reinstalling it?

3 more replies
Relevance 50.84%

hello guys I am trying to change settings for the synaptics touchpad driver, and I when I go to my mouse settings and click device settings and settings after this all it does is give me an overview and information about it and I can't change anything and this is frustrating me because I want to set my touchpad to where I am comfortable using it any information on what I can do is helpful thank you very much

Answer:Need help with Synaptics touchpad driver version 16

Hi there ... Download the Driver from the Lenovo website and Re-install it ... That should Restore your Settings ...

7 more replies
Relevance 50.84%

I just bought a HP Pavillion dv6000. I am trying to enable the scroll on the touch pad. When I go to the control panel to mouse a message come up stating: UNABLE TO CONNECT TO THE SYNAPTICS POINTING DEVICE DRIVER. Can someone tell what I need to do to connect.

lilmagick

Answer:Synaptics Pointing Device Driver

Sound like the driver may not be properly installed. First check Device Manager to see if it's working OK (Start...Run...type in "devmgmt.msc" (without the quotes) and press Enter. See if the device has a red x or yellow ! by it.

You can go to the HP site and download updated drivers for the touchpad if need be.

Then, check in Control Panel for the Mouse or Pointing Device option - then open it to see if the rest of the software is functioning correctly.

Finally, ensure that any switches that may enable this are turned on (there may not be a switch - I'm unsure about HP laptops). But I had a similar problem with a touchpad that took 2 hours to solve - and all it was was that the switch was off!

6 more replies
Relevance 50.84%

The touchpad on my HP G62 laptop was less responsive than normal. I tried changing the properties with no improvement. So I went to HP help and noticed that there was a driver update for this device. So I ran the update. Then the touchpad barely worked at all and a notice box said the driver was incompatible with current system. The advice on the web included more than one remark advising to not bother with the Synaptics website as it is unreliable. I did it anyway. Synaptics recognised I had a legal copy of Windows 7 Home and I downloaded the suggested driver. Which actually was a new version entirely. Now the pad is back to life just like old times. The HP update was outdated. Every time I have used any HP updates I run into problems. I suggest HP users forget all about the "Support Assistant" and seek more credible update sources. Thnx, gnuguy.

More replies
Relevance 50.84%

after updating to latest driver, most of the time when i open my helix, by lifting screen, the mouse doesnt work. this happens when i just close the lid when i finish using it.. few hours later when i go to open it.. mouse doesnt work. only way to fix it is to restart pc... 95% of the time this happens.  i never had this issue before driver was updated.  i uninstlled new driver completely, and restarted, but installs the buggy driver automatically.  how can i get the old one back?  is anyone else having issues with new driver?













Solved!

Go to Solution.

Answer:Synaptics driver issue after updating to ver : 18.0.7.103

Go to Device Manager, and under the drivers tab for the UltraNav device there should be a Roll back driver button.

9 more replies
Relevance 50.84%

I'm using Windows 10 64-bit system, and have used it for over a year with no problems. This problem started kinda weird out. I was watching a movie, and I paused it to go take a smoke. I came back five minutes later and now I couldn't move the cursor from the touchpad, or barely. I tried deleting the synaptics driver and installing the latest version quite a few times. Here's the thing though, the touchpad works without the driver, though sometimes left click, and right clicking doesn't work, however I'm still able to move the cursor. When I install the synaptics touchpad driver left click and right click works, but I am not really able to move the cursor. I can see the touchpad respons to the pressure of my fingers moving across it, but it doesn't move the cursor along the screen or only a small amount.  I have tried different prressures on the touchpad, but with no luck. The problem occurred a few hours ago.

More replies
Relevance 50.84%

Hi!Since I updated last week my Synaptics ThinkPad UltraNav, my trackpad sometimes hangup.The driver installed was: http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t44... I have the PC for more than 1 year and never notice this behavior. It works OK for sometime but other times the trackpad doesn't work at all and the only that is working is the red button.I notived this behavior in 3 differnt systems in my company recently uptaded to this driver: - T440s with Win7_x64              (20ARA.....)- T440s with Win8.1_x64           (20ARA.....)- X1 Carbon with Win8.1_x64   (344.....) Can you pls investigate and release a new version asap.  BR,Tomaz.

Answer:Synaptics ThinkPad UltraNav Driver

Yep, there is definitely a bug with the 18.0.7.103 version of the driver on a T440s. I had to rollback to 18.0.7.57 in order to fix it.The issue (hang up) happens when my laptop wakes up from sleep. I have to restart in order to bring back the trackpad.It's a shame that more than 3 months later this driver is still being offered to T440s users via System Update app and has not being fixed.

2 more replies
Relevance 50.84%

 I can't seem to update my touchpad driver. I downloaded  and ran this version. 19_0_17_57_WHQL4/21/2016 But when I check to see if it installed, the driver installed is still the driver from 19_0_17_57 from Jan 6,2016 Help... Thanks,   

More replies
Relevance 50.84%

I guess this is simple enough. I was looking through the Synaptics site and of course they have a newer driver version. But I didn't just install that right away. I checked the driver update page for the Y500 and also my installed driver and it appears that there is a newer version on my machine than is available on the download page. I was just wondering if anyone had any experience with either the Synaptics site drivers or the download page drivers. In particular I was hoping to find the side scrolling feature where you can scroll using the side of the touchpad instead of being forced to use two fingers. Yes I am that lazy. Otherwise I will just leave well enough alone.

More replies
Relevance 50.84%

I currently created a new user account in XP in order to circumvent a couple of problems i was having with my touchpad/trackstick combo on my laptop. I removed some dead reg keys with RegCleaner before deleting the old user account. Now with the new account my Touchpad isnt acting right...it doesnt even have the proper driver installed.
I have tried to reinstall the driver but i get an Access Denied error...and its still listed in the Add/Remove programs list. Any attempts says itll remove when i restart, but it doesnt.
So i cant Install/Uninstall the driver, and its not working properly, what am I supposed to do?
 

Answer:Synaptics (IBM Ultranav) driver problem

This is the error it shows me from the installer.

Also I should add that i have administrator rights on the computer with this user account.
 

2 more replies
Relevance 50.84%

I have a Lenovo Ideapad Y510P with Windows 8.1. For months or longer, I have been having an issue with the touchpad software. After days of use it will stop responding to advanced commands like two finger scrolling unless I restart the computer. If I try to access the icon in the right corner on the taskbar, the application will not open. It cannot be right clicked. If I try too much the taskbar freezes. I tried to access Mouse in control pad - no response, I couldn't access it. I tried to look for updates for the driver and it would always say it is totally updated or when I manually download one it would say that it is already installed or something.

So today I decided I would fix this problem. I uninstalled the application, and removed the driver in the Drivers section in control panel. I downloaded the program again from the Synaptics site for my computer and tried to install.

The message: "A previous version of the Synaptics TouchPad Driver is installed. If you continue installation, the driver may not install properly. To avoid this problem, press 'No' to exit setup...

I never pressed no the multiple times I tried to install and install would always fail after about 15 seconds. I then looked for traces of Synaptics on my computer in Program Files and Driver folder. Deleted all Synaptics folders and emptied recycling bin.

Problem still persists. Need help. I rebooted my computer a couple times along the way, but not after I deleted those folder... Read more

Answer:Cannot Re-install Synaptics TouchPad Driver

It could be a physically bad touchpad...

Does the installer have an option for "clean install"?
 

2 more replies
Relevance 50.84%

Hi, I've just upgraded from Windows XP Home SP2 to Windows Vista Ultimate on my Toshiba Satellite a100. I was wondering where I could download a driver for Synaptics touchpad that works? I tried the generic drivers from Synaptics' website, but they do not install completely (the second component always fails to install). Then I tried the ones from Toshiba's website, but The Vista-compatible ones display an error that says error code "#5B4 @10". Then I tried The Windows XP-compatible drivers, and they work perfectly, except the fact that I cannot configure enhanced features such as virtual scrolling and tap zones.
I click on the icon in the tray, click on The Device Settings tab, and whenever I click on The Settings button nothing happens. Any help?

Answer:Synaptics touchpad driver for Vista 32 bit?

What model toshia A100 what?

17 more replies
Relevance 50.84%

what is is exactly and is it essential to my laptops fuctionality? if I remove it will it harm my pc or if I need a specific driver can I just go to manufacturers site?

Answer:synaptics pointing device driver?

The pointing device driver...allows notebook users to use that small area on the laptop...in the same way that some use a mouse.

Me, I prefer a mouse. Sooo...if I remove mine from my laptop, there's no impact. If I used that area on the laptop, I would not remove the drivers for it, unless I thought that the drivers were damaged and needed to be replaced.

Chances are, replacement drivers are available for download at the website of the laptop manufacturer.

Louis

1 more replies
Relevance 50.84%

I have a Dell inspiron 1420 running vista. I am wondering if I can use synaptic drivers for a dell alps touchpad?
 

Answer:Can alps touchpad use synaptics driver

According to dell you need their driver,

http://search.dell.com/results.aspx...&navla=19019~7~161365&ira=False&~srd=False&ip
 

1 more replies
Relevance 50.84%

I attempted to disable the pointing device (touch pad) on the keyboard since I'm using an external mouse and I often make the mouse move with my wrists leaning on the touch pad. The first thing I disabled was the touch screen driver. I re-enabled that OK. But when I un-installed the driver for what was called the Synaptics touch pad, the touch pad remained operational. So I don't know what I un-installed, and I cannot get the system to recognize any new hardware with a hardware scan. Was the Synaptics touch pad driver something extraneous that isn't used? Thanks for your help. Lee

Answer:How do I re-install the synaptics touch-pad driver?

My system ID is: XOS43UA#ABA It's a great machine when everything works...

2 more replies
Relevance 50.84%

The ultrapad pointing devices on my TP X230T  has suddently stopped working.  I have tried deleting the driver and reinstalling.  I have tried downloading the latest driver from the Lenovo site.  None of this helps.  See the screenshot below for the specific error message, "Synaptics (SmbDrv system)" failed to install. I am running Windows 10, 64-bit.  I upgraded several months ago. Note error message

Answer:Synaptics Ultrapad Driver Error

Hi DAVANDEN, Some report that installing the driver twice works, so you might try just running the driver install again and see if that fixes the prolbem You might also try uninstalling the device via Device Manager Control Panel (right click on Start > Device Manager), selecting "Delete the Driver Software for this Device" if offered, and then rebooting before trying to reinstall the driver. Good Luck,   Good Luck.  

1 more replies
Relevance 50.84%

Somehow I overwrote my Synaptics mouse driver with a an Alps driver,  now my mouse buttons don't workmost of the time. My external mouse works all the time. How do get the Synaptics driver back? Thank you

Answer:R500 Synaptics Mouse Driver

Hi Ifrrated,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with Touchpad driver on your ThinkPad R500.
 

Go to control panel & program and feature option and search for Alps driver and Synaptics application and uninstall it and restart the system.
Go to device manager and expand mouse & other pointing device and uninstall it the entire adapter from there and restart the system and check if the issue still persists?

Hope this helps.
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 50.84%

WDF_VIOLATIONcrash dump indicates SynTP.sys (SynTP+77c34) Synaptics ThinkPad UltraNav Driver Version 19.0.17.77 Windows 10 EducationBuild 1511 Version 10586.218 screenshots: blue-screenhttps://raw.githubusercontent.com/lizy14/F1ACC21AB6A3/master/459621450589765419.jpgwindbghttps://raw.githubusercontent.com/lizy14/F1ACC21AB6A3/master/440917772246131512.jpgstackhttps://raw.githubusercontent.com/lizy14/F1ACC21AB6A3/master/609135737168865146.jpg  

More replies
Relevance 50.84%

So I was updating my drivers, and had wanted to update my Synaptics driver. I had removed the older version of Synaptics driver (because I was required to) and wanted to restart. My computer restarts, and I try to install the latest version of the Synaptics driver, it doesn't work. It says "install failed." I have tried multiple times.

Any help would be appreciated!

Answer:Synaptics (touchpad) driver not installing

Bump.

5 more replies
Relevance 50.84%

what is is exactly and is it essential to my laptops fuctionality? if I remove it will it harm my pc or if I need a specific driver can I just go to manufacturers site?
 

Answer:synaptics pointing device driver

schugeorge said:


what is is exactly and is it essential to my laptops fuctionality? if I remove it will it harm my pc or if I need a specific driver can I just go to manufacturers site?Click to expand...
The pointing device in question is the touchpad and the left and right clicking buttons on your laptop so it's probably better to go to the manufacturer's site and find the right driver.
 

2 more replies
Relevance 50.84%

After I ran the Advanced SystemCare Free or CCleaner on my new Vista 64 Business, I started to got error message saying that  Synaptics touchpad does nto work any more. After doing some research, I understand that both of the two programs will remove the synaptics touchpad driver. I tried to re-install the driver, however, I could not find the synaptics touchpad driver at Lenovo website. Does anybody know where to find the driver?  Also, is there any way to prevent the driver being removed by either Advanced SystemCare Free or CCleaner? Thanks. 

Answer:Driver for synaptics touchpad - Vista 64

The latest Synaptics touchpad driver release is available here. However, I would recommend you install the Lenovo touchpad driver instead. It is called the UltraNav driver. As you didn't post what model ThinkPad you have, I won't be able to post a link.





\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

2 more replies
Relevance 50.84%

   This is now the third forum I have posted to regarding this issue.I've been to Sevenforums and to the HP forums.I don't know how/when this happened (because I rarely restart my pc) but,I recently had to restart after some updates and after restarts now it seems that I have to physically load the Synaptics touchpad driver in order for things like (in particular) two finger scrolling) to work.
  
    I uninstalled the Synaptics driver (because Synaptics site has a newer version.HP,so far,isn't supporting the new one). I was instructed to restart the pc after uninstalling the old driver and before installing the new one.That's when the problems started.After booting to the Windows login screen,the keyboard became disabled and I was unable to use the pc.
  
    I've done a system restore and all is back to normal.But,I'm still left with the original problem (having to physically load the Synaptics software because it's not loading itself). Have any of you ever experienced this problem and if so,how did you remedy this situation ?
                                                  
               ... Read more

Answer:Synaptics Touchpad Driver Not Loading

Honestly...if you have an HP system...you should get your drivers for basic functions from the HP website.  Theoretically, all drivers for a specific item SHOULD be useable...but "should" is a word that often does not apply to OEM systems, IMO.
 
Louis

3 more replies
Relevance 50.84%

Touchpad just stopped working while I was using it. Here's what's going on:

Fn + F7 does nothing
Synaptics ps/2 Port Touchpad shows in Device manager, however it is hidden and has a yellow exclamation point. Error code: This device is not present, is not working properly, or does not have all its drivers installed. (Code 24).

I have updated the drivers from the Gateway website by first uninstalling the drivers that were present. No go. I then updated the drivers from the synaptics website via the same method, nothing. I've tried searching for a driver via device manager....nothing.

As I mentioned, I tried Fn+F7 and nothing happened. Also I notice that the driver software is not loading in the tray like it used to and I can't even make it run by trying to open the .exe file.

Any ideas? I've been searching for an answer for this for a while with no luck.
 

Answer:Synaptics Touchpad Driver Problem?

16 more replies
Relevance 50.84%

I can not install the new version of synaptics 18.0.7.34. I tried uninstallting both old synaptics and logitech mouse drivers. In the end resulting in me having not keyboard access! I used a restore point to get back in business. But I of course still have the problem. If I nstsall the driver manually I get the error "Synaptics (SynTP) Mouse (02/25/2014 18.0.7.34)  Install failed"  

Answer:Synaptics driver 18.0.7.34 fails to install on win 7

I'm having this issue on a Lenovo W540.  I also tried uninstalling the driver and installing the update it fails with exactly the same reason as yours.

3 more replies
Relevance 50.84%

I have istall official synaptics driver on my Aspire e5-511g with windows 10 x64 but i not see synaptics cotroll panel in mouse optins. Please help me. 

Answer:I have no synaptics controll panel after driver in...

Try this thread and see if anything fits.https://community.acer.com/t5/Windows-10/touchpad-stopped-working-after-windows-10/td-p/372205

5 more replies
Relevance 50.84%

Toshiba released an updated Synaptics touch pad driver yesterday that fixed my scrolling issues:

http://support.toshiba.com/support/v...tentId=4002846

I had 2-finger scroll but not 1-finger scroll. I tried a solution of adding a DWORD to the registry that did not work (and I won't repost here since it didn't work).

The file is 168 MB so...it may take awhile to download. A reboot is required.

Good luck,
John in Texas

More replies
Relevance 50.84%

On a toshiba satellite laptop the touchpad would'nt work. The driver showed it was in error so i uninstalled the driver and worked great for a few hours till happened again.I done the same thing and once again it happened so i'm after reinstalling the driver once again.I done a Avast boot time scan and it showed "zip> touch pad driver\data1 cab error 42125{zip is corruputed.}. Any help would be great thanks

Answer:synaptics port touch pad driver

Worth a read, http://forum.avast.com/index.php?topic=37945.0.Louis

3 more replies
Relevance 50.43%

FYI,
 
The URL below states that the driver being installed is 19.3.4.17
 
http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P70...
 
However, the actual driver which is installed by the package is: 19.3.4.37! This is not the first time where the package description(s) are inconsistent with the contents.
 
 

More replies
Relevance 50.43%

Hello, last week I bought a brand new Yoga 2 13".It came with Windows 8.1 preinstalled and I immediatly upgraded it to Windows 10 (after the update I did a clean install).Everything work flawlessly... except for a "little" issue: when I cold boot the computer and I get to Windows 10 lock screen, if I try to unlock the screen by touching or clicking the touchpad (Synaptics) 8 out of 10 times I get a windows blue screen (DCP_WATCHDOG_VIOLATION).When the computer reboots, if I'm lucky I can touch the touchpad and login but if not I get another blue screen. Usually at the third reboot everything goes fine. The problem seems to happen more frequently at first boot anyway.After I manage to login everything works perfectly, not a single issue.After a lot of investigations I figured out that if at lock screen I don't touch the touchpad but I unlock by using the keyboard (or an external mouse if connected), things works as expected without any BSOD.I even booted a Linux distro to be sure, and with that I can use the touchpad whenever I want without any troubles.So, given these evidences it must be a problem with Synaptics Touchpad drivers... I'm actually using version 19.0.13.0 that I got through Windows Update, which is the same version for Windows 10 available at Lenovo Support Site for my model.I have used Windows 8.1 for just few minutes, so I'm not sure if it has the same issue (even tried another Win 10 clean install). Has anyone faced the same problem? Is there a fix for t... Read more

Answer:Yoga 2 + Win10 + Synaptics driver = BSOD

A small update 15 days later... Although the issue seems to happen more frequently at lock screen, I experienced few random BSOD even during normal usage (and as a coincidence they happend immediately after touching touchpad). Proably this model is not "really" Windows 10 ready (yet). I don't know if this happens in Windows 8.1 to but I don't want to waste time rolling back to it and hoping it will work... so I ended up installing Ubuntu 15.04: I've been using it for a week now and everything seems to be working flawlessly.

5 more replies
Relevance 50.43%

I am looking for a Synaptics driver that can do the following: 2-finger-tap to right clickPalmcheckNon-laggy movement So far I cannot tap with two fingers to get a right click. I have to CLICK with two fingers to get a right click.Palmcheck works. I can finally use my keyboard and touchpad AT THE SAME TIME.But.. The movement sucks. When I move the cursor around slowly, it jumps around and is inaccurate. Does anyone know a driver that works? I NEED palmcheck, otherwise I cannot use my touchpad and keyboard at the same time.

More replies
Relevance 50.43%

The touchpad on my HP 840 G1 is going crazy! I upgraded from Win 8.1. and installed all the appropriate drivers from the HP page, but the touchpad enhancements keeps failing randomly, with material (supposedly) copied to the clipboard being replaced by the failure message and the entire Mouse options panel being inaccessible because "Control Panel extension is incompatible with Driver". At times, the whole thing is barely functional and it's quite a nuisance because I use this machine for work. What do I do?

More replies
Relevance 50.43%

Since installing the Synaptics UltraNav driver version 15.2.14.0 from Lenovo ThinkVantage System Update, the synaptics features of the built-in trackpad are no longer controllable (it is acting in its default tap-to-click state, rather than respecting the preferences set in the UI). In addition, attempting to go to the mouse preferences in Windows brings up this dialogue: Unable to connect to the Synaptics Pointing Device Driver. If you have installed another PS/2 Pointing Device Driver please uninstall the Synaptics driver by clicking the Yes button. You then need to reinstall your pointing device for your external device again. Do you want to uninstall the Synaptics driver now? Which I have not done. I could perhaps attempt letting it uninstall then reinstall, but since the driver was preinstalled, then updated only through ThinkVantage System Update, where can I find the correct installer to run? Windows' Driver Rollback for the trackpad is greyed out a possibility*. I do have a current image backup but clearly this is a rather extreme measure. As an aside, during this batch of updates I have noticed that the Wacom WinTab and Windows Ink interfaces for the pen digitizer have started working: http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Pressure-Sensitivity/td-p/175507There is some fringe possibility that this is related but I cannot really see why updating the Synaptics driver would break the Synaptics device; if anything I'd expect... Read more

Answer:Synaptics UltraNav driver cannot identify hardware

Hello mate, It's a known problem with the ultranav driver 15.2.14.0. It doesn't work properly. Waiting for a fix, you just have to install an older version.There is one for 32-bit and one for 64-bit.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

3 more replies
Relevance 50.43%

Hi everyone,I'm new here and I'm not a native speaker, so I'm sorry if I do some mistakes!I have a Lenovo G50 - 70 Laptop and I installed Windows 7 (before I had Windows 8) and I installed all drivers except one: theTouchPad Driver (ELAN, Synaptics) for Windows 7 from this website: http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-70-noteboo...At the end it says me that it failed to install this driver, I tried several times with no results. I tried to install other version too but it is the same.So what can it be?Thanks in advance!!

Answer:Synaptics TouchPad Driver Failed to Install

Ok I fixed it formatting Windows 7.

1 more replies
Relevance 50.43%

when i install win7 64 bit, in my hp 15r 033tx notebook,Synaptics touchpad driver fails to install. plz help

More replies
Relevance 50.43%

 I can't seem to update my touchpad driver. I downloaded  and ran this version. 19_0_17_57_WHQL4/21/2016 But when I check to see if it installed, the driver installed is still the driver from 19_0_17_57 from Jan 6,2016 Help... Thanks,   

Answer:Yoga 900 Synaptics Touchpad Driver for Windows 10 ...

What's the model of your computer?



I'm a Lenovo advocate, part of the Lenovo INsiders program. #LenovoIN. I don't work for Lenovo.

5 more replies
Relevance 50.43%

Not sure if anyone else experiences this problem but my Synaptics driver seems to eat up all my ram over time sometimes getting as high as 4-5 GB! (I Have 8 GB's of Ram). The version Driver I Have is 15.2.16.3 Any help appreciated.

Answer:Lenovo Y570 Synaptics Driver Eating Up my Ram

Are you running XP? That driver you have installed looks like the driver for XP. If you made a mistake by installing an XP driver, on a W7 OS, you can fix your error. Just install the TouchPad Driver 15.3.31.1 found here: http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=867235 Cheers!  DragonRider

1 more replies
Relevance 50.43%

Hi i just did a clean intall of win 8.1 and installed all drivers etc and now my synaptich touchpad installer poops up on every boot any ideas? windows installer is set to manuel even other installers starts aswell

More replies
Relevance 50.43%

OK, I upgraded my Toshiba Satellite C55-B5302 laptop to Windows 10 yesterday (it formerly ran on Windows 8.1) , but today, I wanted to change my touchpad settings, because I noticed that my cursor was set to the "none" (the one that looks like it's from Win2000), I found the Synaptics settings, when I clicked it, I saw this

"Unable to connect to the Synaptics Pointing Device Driver. If you have installed another PS/2 Pointing Device Driver please uninstall the Synaptics driver by clicking on the Yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to uninstall the Synaptice driver now? [Yes] [No]"

this happens every time. How do I fix this???

Answer:Synaptics Driver Error After Windows 10 Upgrade...

Try the driver from Toshiba
Satellite C55-B5302 Support | Toshiba

1 more replies
Relevance 50.43%

Hello! I just upgraded my storage to SSD, so I did a fresh install of my OS along with the drivers. Unfortunately I don't seem to find Synaptics Touchpad UI Driver for my Inspiron 3452. Can anybody help us with this please? The user interface looks like attached that's what I'm refering to.
Note : I've tried driver from the download & drivers section support for my notebook, but none of those are working.

More replies
Relevance 50.43%

Hi everybody,

I am running a Sony VGN-FZ11E Laptop, installed Windows 7 32bit, found all the drivers needed except for the one for my touch pad. I have tried Synaptics drivers but after installation my keyboard crashes an wouldn't allow any typing. Could anyone help me please.

Thank you

Answer:Synaptics driver issues Sony VGN-FZ11E

are you sure the model number ends in E?
I can't seem to find any reference to it on sony's site.
They only allow for
L,M,S,Z

I can find reviews for the E model just nothing on sony's site about it.
Anyhow see what the detect my model thing turns up on you.
Sony eSupport - dash™ Personal Internet Viewer - Select Your Model

Anyhow that's where I would be looking for the updated driver for that one.
Sounds like the generic synaptics one isn't working with that laptop.

6 more replies
Relevance 50.43%

Hi, I'm own an Aspire V3-572G-77S8 with windows 8.1 running on it. I have installed all of the drivers from the acer support web. Everything is working great but the touchpad. It seems impossible to install correctly any driver wether Synaptics or Elantech. When I install it (synaptics driver version 18.1.2.1). verything seems to be fine, but the mouse doesn't use the new driver, it's like I haven't installed anything and it uses the generic one by windows. I've tried disbling the sign driver feature on windows8.1, and forcing to use the synaptics driver on the device manager but when I do that the pointer dissappears, and the mouse doesn't work propperly. Also I've downloaded previous version of the drivers from acer and the generic from the synaptics driver. Nothing works. Please, what can I do? I'd love to have the drivers workig to set up my mouse preferences and enabling the 3 and 4 fingers gestures (on windows 7 in this computer worked great!) Greetings from Spain

Answer:Aspire V3-572G Synaptics Driver Windows 8.1

tom118,
 
It sounds like this system shipped with Windows 8.1. A lot of our newer systems come with the Microsoft Precision touchpad.





Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

2 more replies
Relevance 50.43%

Hi, I just downloaded the new driver for the Synaptics Touchpad from the Lenovo website http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037924 This file creates a folder with the setup programs containing the drivers. At the end of the installation, it asks me if I want to run the installation software for the Synaptics driver. I click "Yes", and nothing happens. I go inside the created folder and click Setup, and nothing. I go to the Synaptics folder, which contains a Septup application, but nothing comes up. Any ideas? Thanks,

More replies
Relevance 50.43%

Can you guys help me find a driver for a Latitude E7450? The OS is Windows 7 x64. The hardware IDs are:
PCI\VEN_8086&DEV_9CA2&SUBSYS_062E1028&REV_03PCI\VEN_8086&DEV_9CA2&SUBSYS_062E1028PCI\VEN_8086&DEV_9CA2&CC_0C0500PCI\VEN_8086&DEV_9CA2&CC_0C05

More replies
Relevance 50.43%

Latest Synaptics Touchpad Driver for Windows 10
Synaptics Touchpad Driver Download Page


   Information
Version: 19.0.19.1

Date: August 3rd 2015

For Windows 10 PS/2, SMBus, and IC2 Devices


Release Notes:

System enhancements

Answer:Latest Synaptics Touchpad Driver for Windows 10

Hooray!! The 19.0.19.1 driver version fixes the inability to permanently turn-off the tapping function on my HP DV7. Looks like it also can filter the accidental tapping caused by inadvertently touching the graphics tablet while typing.

49 more replies
Relevance 50.43%

Forgive me for cross-posting, but quite a while ago I asked this on the ThinkVantage Technologies board here and have only gotten "Me Too" adds to the thread. I'm hoping ths board and its moderators may be more responsive. I have the latest Synaptics driver V.16.2.5.0 dated 7/5/2012, installed via System Update on a T520 running Win 7 Pro 64 bit. I prefer to disable the TouchPad and only use the TrackPoint. No matter where I disble the TouchPad, either in the context menu of the notification icon or in the Control Panel Applet, the TouchPad  is always re-enabled on a clean start or re-start. I have manually uninstalled the driver and re-installed the driver to no avail. Since others are having this problem, I was wondering if a fix is in the works.

Answer:Synaptics TrackPoint Driver Does not remember settings.

Yeah I'm having that too with the same driver but on T420s with Win7 64bit Pro also.Fully update etc.





DangerMouseCurrent Machines : X1-3460/X1-20BS

9 more replies
Relevance 50.43%

My HP 450 G1 Laptop touchpad doesn't work after upgrading to Windows 10 Creator 4/2017.

I googled and attempted solutions with many times of uninstall/reinstall driver but it still doesn't work.
Here is images about Mouse Setting and Device Manager in my laptop:




There's no Synaptics tab in mouse settings nor Enable option for Synaptics PS/2 Port Touchpad in Device Manager.

I tried drivers from both HP site or Synaptics site but it cannot help. Moreover, my touchpad doesn't work in Bios mode.

I'm sure that my touchpad hardware still works well. It backed to work one time when I tried to fix this problem 2 weeks ago (don't remember how I fixed in this time). However it doesn't work in next reboot PC till now.
Now I just can use USB mouse only.

Please help me in this case, thanks.

More replies
Relevance 50.43%

Hello,

I currently use the Synaptics driver version 15.2.11.1 but tis often causes crashes at windows startup login.

Is there any newer version available for WIN/7 64bits please?

Thanks.

Answer:Satellite R830 - Synaptics driver often causes crashes

Uninstall it from Control Panel, then download and install it from the Toshiba website.

1 more replies
Relevance 50.43%

Lenovo Ultranav stoped working wen installed windows 10. SolutionsPleaseInstalation of Synaptics ThinkPad UltraNav Driver ThinkPad T440p under Windows 10, failed!!

More replies
Relevance 50.43%

Hi all.

I have a friend who is having trouble making his Toshiba Satellite L50-A (PSKLWA-004001), Touchpad work. He said it hasn't been working several months so he has been using a USB mouse instead.

I first tried installing the driver from 'mytoshiba' and no drivers were available for windows 10 (64bit) so I tired the windows 8.1 driver and that didn't seem to work.

Then I saw that Synaptics had a windows 10 driver (same at pinned thread) especially for the touch pad so I installed the PS/2, SMBus one which I believe is the one built-into the laptop and it installed, restarted and no luck there either.

I did the latest windows updates and then it also detected an update for the touchpad driver, so it then installed via windows update and still no luck.

I know that this is not a simple case of Fn+f5 because the function key settings show that the touchpad is enabled and strangely the device manager does not have any device listed under mouse/pointing devices other than the USB mouse.

I believe this is a case, of the right driver has been found but is not installing, but I could be wrong .

More replies
Relevance 50.43%

Since I received my Inspiron 17 5000 (5749), Win8.1 x64 the Synaptics touchpad works but the driver settings do not. When I go to modify settings from the control panel, clicking on the Synaptics DELL Touchpad link/button, nothing happens. I tried going directly to the executable in c:\program files\synaptics and it will launch but when I click on three of the four buttons in the GUI, nothing happens. When I click on the first one it crashes the application. I have tried installing, uninstalling, and reinstalling the driver to no avail.
I found that I am not alone in this. There is a post on: 

dellwindowsreinstallationguide.com/driver-sets/dell-touchpad-drivers/
which says:
On Inspiron 17 5000 (5749), Win8.1 x64 the Synaptics touchpad WORKS but settings cannot be modified in “Control Panel/Mouse/Dell Touchpad”. I’don’t see any tray-icon related to the touchpad (with driver 18.1.16)! This issue is still here since I bought the laptop!!!
Not an HW issue because I’ve changed the touchpad but no results… I’ve just tried 18.1.34.34 and some older drivers by DELL but no results at all ….. Windows is up-to-date, .Net framework installed, JAVA installed.
SOME DETAILS OF MY TRIES…: -“DellTPad.exe” when manually executed shows a Windows error (… program has stopped working…) on every clic above the settings buttons; -“DellTouchpad.exe” when manually executed remains hidden (nothing appe... Read more

Answer:Synaptics driver not working on Inspiron 17 (5749)

My experience with Dell pad drivers is that they are not real good and not fully functional. I ALWAYS go to the Toshiba site and download the appropriate driver. These drivers are full function, not the crippled Dell drivers.

21 more replies
Relevance 50.43%

I've purchased e540 model few days ago with free dos,  so i've installed all the drivers and updates manually. and everything else seems to work fine, but whenever i turn on the computer,  I see the error message that says like synaptics touchpad 64 has been shut down. I've installed ultra nav all right, touchpad seems to work(excluding the touchpad gestures),  but when i go into the device manager, it shows HID Mouse.  and when i go into the mouse settings from the control panel, if i click the ultranav button,  it says not appropriate driver installed.  So i've erased and re-installed the ultranav driver from the lenovo website, but still the error message shows up everytime i reboot my laptop.  I've been searching for the similar problems, but no one else seems to have encountered the same problem as myself.  so basically what i'm asking is why the error message keep on showing? and since my ultranav or something doesn't work right i am disabling the touchpad by disabling the HID mouse from the device manager. it's really bothersome isn't e540's thouchpad synaptics??? pleeeaaaase help me solve the problem~!!!

Answer:E540 problem with synaptics touchpad driver

Hi Jwk1100,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing the issue with Touchpad application on ThinkPad E540.
 
Please provide us the touchpad driver version which you have installed in your system, so that we can assist you further.
 
Best regards,

Hemanth Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 50.43%

I'm attempting to solve the issue of the touchpad delay after typing.  This is a well known issue, easily fixable in the Synaptics control panel by turning off Palm Check.  However, my Flex 3 1480 came with the Alps control panel, which doesn't offer ANY options for turning off touchpad delay.  How do I switch over to the Synaptics driver, instead of the Alps driver, so that I can use the full selection of options available to Synaptics users? NOTE:  I've seen various solutions suggested on the forums, none of which have worked.  Some of those include turning touchpad to "no delay" in the mouse settings, deleting a file called FMAPP.exe, downloading the latest audio drivers, among other things.  None of these solutions worked for me.  That's why I want to change to Synaptics, so that at least I can go into the Synaptics settings and turn off Palm Check to solve the issue.  Any ideas? 

More replies
Relevance 50.43%

I am using Dell Inspiron 3543 with windows 10 Home. My Synaptics Driver is malfunctioning.

Symptoms and Problem
The touchpad is working fine. Sometimes, after using laptop for a while, I am unable to perform 2-finger scrolling as well as touchpad get somewhat sticky and not as smooth as it was. This problem troubles me much as using 2-finger scrolling feature is very useful.

The one main symptom is as soon as when the 2-finger scrolling stops, at the same time the Dell touchpad (synaptics driver) icon in the system tray also get freezes, means it doesn't respond to any 'touch' pressure.

Troubleshoots
I tired contacting Dell, they updated my Synaptics Driver but after sometime the problem again started. I also tired uninstalling Synaptics Driver. But none of the solution works permanently. Only one temp solution is a reboot (restart).

Also I upgraded to windows 8.1 to 10 but the problem is as same as it was.

Please help
 

Answer:Dell Touchpad (Synaptics Driver) Malfunctioning

8 more replies
Relevance 50.43%

Hi there, new user here.

My Synaptics Pointing Device Driver is malfunctioning and I need to uninstall it. However, when I try to do so I get an error message telling me I must be an administrator to do so and to "please log off and log back on as administrator". I am already the administrator of my user account, but after some googling I found out I could enable a "true" administrator account of Windows 8.1 by doing
Code:
net user administrator /active:yes


and logging on to the now unlocked "true" administrator account.
After doing this I still get the same error. I've tried running control.exe as administrator but no luck there either. I've tried reinstalling the driver as well, which completes without errors, but nothing changes. Any help here?

I'm puzzled as to how it's even possible to create a third party application that defies the highest administrative level of windows 8.1. It seems like malware pushers should take some pointers from synaptics...

Answer:Uninstalling Synaptics Pointing Device Driver

That's not normal. I installed and then uninstalled the Synaptics driver on my wife's Acer Windows 8.1 laptop. It turned out it has an ELANTECH touchpad, not Synaptics. What ever is going on may be why its malfunctioning.

7 more replies
Relevance 50.43%

The touchpad of my Lenovo Yoga 3 Pro is not working with Windows 8.1 or the newly installed Windows 10. It is neither recognised in the Device Manager, nor the Synaptics TouchPad Driver is listed among the installed programs in the Control Panel. Moreover, when I try to install the latest verion of this driver obtained from the Lenovo website, I am warned that "A previous version of the Synaptics TouchPad Driver is installed.", and that I should remove it first before continuing. If I try to install this version anyway, the installation is apparently successful, but I still cannot use the touchpad (nor the driver seems to be installed anywhere). What should I do to solve this annoying issue? Many thanks for your attention.

Answer:Lenovo Yoga 3 Pro and Synaptics TouchPad Driver

 Are there files in the "C:\Program Files\Synaptics\SynTP" folder? i had an issue where I couldn't uninstall the synaptics driver via settings and had to do it manually from an administrator command line. I used the following command: rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall Once you have it uninstalled does windows update try to install a driver on its own?

8 more replies
Relevance 50.43%

Latest Synaptics Touchpad Driver for Windows 10
Synaptics Touchpad Driver Download Page
   Information
Version: 19.0.19.1

Date: August 3rd 2015

For Windows 10 PS/2, SMBus, and IC2 Devices
Release Notes:

System enhancements

Answer:Latest Synaptics Touchpad Driver for Windows 10

Hooray!! The 19.0.19.1 driver version fixes the inability to permanently turn-off the tapping function on my HP DV7. Looks like it also can filter the accidental tapping caused by inadvertently touching the graphics tablet while typing.

20 more replies
Relevance 50.43%

Within the last year the Synaptics touchpad on my Ideapad Y530, running Windows 7 Pro, became intermittent.  Because I use a mouse, this was not much of an issue but I did try to fix the problem.  I read all the forums, uninstalled and reinstalled the driver, even trying some other drivers from the Synaptics website (this may not have been a good idea).  Nothing worked and I let it rest.  Most recently I took the laptop to a meeting and forgot the mouse.  Negotiating through Windows is not all that easy without a mouse or buttons, but I did manage to get what I wanted and get out gracefully.  So, I decided to revisit the touchpad issue. The first thing I noticed is that the touchpad is not listed in the Device Manager.  There is an Unknown Device but trying to install a driver using the automatic search did nothing.  I uninstalled and reinstalled using the driver from the Lenovo site.  It does not work.  I then saw that in the C:\Drivers\ folder, Windows explorer shows TWO Synaptics Pointing Device Driver folders.  I uninstalled the driver and one folder went away but the other is still there.  I tried to delete this folder but Windows Explorer says it Could not find this item.  If I try using the CMD prompt, a dir shows the directory but if I try to CD Synaptics Pointing Device Driver it says PATH NOT FOUND.  In Windows Explorer I can double click on the folder and it shows three entries (the ones ins... Read more

Answer:Synaptics Touchpad Driver not starting in Windows 7

 
 
 
 
 
 
Hi
 
Welcome To Lenovo Community
 
We are really sorry to hear about the issue you are facing,  
 
Please try a complete Power Drain instead of shutting down and restarting (remove battery/ac power and leave off for a minute), then press the power button for 30-40 sec, Now connect battery and adaptor power on the system
 
 After Powering on press F2 to boot into the BIOS, when you're in Bios, press F9 to reset the settings to factory and press F10 to save and exit BIOS.
 
After booting back to the OS, uninstall the current touchpad driver, press Fn+F6 to disable/enable the Touchpad, you will see an On screen Display icon if the Touchpad is disabled or enabled
 
Restart the system. Try installing the following drivers
 
Ideapad Y530 series touchpad driver Win7 32 Bit
 
Ideapad Y530 series touchpad driver Win7 64 Bit
 
If this doesn't work, you will need to contact Lenovo for service. Support phone list here.
 
Do give this a try and let us know  
 
 
 
Hope This Helps
Cheers!!!
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------

WW Social Media Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Pr... Read more

1 more replies
Relevance 50.43%

I was deleting another program using add/remove programs, and I just clicked wrong and accidentally removed the synaptics driver. I tried to fix the problem by downloading it, but it didn't work. Upon startup, my netbook tells me:

-Missing TouchPad Driver, TouchPad switch hot key is void. Please install TouchPad Driver.
-that new hardward has been installed, but there is a problem and it's not working correctly; when I try to go into the wizard to install, it searches for the new hardware forever and does not find it.
-that no antivirus program is detected on my computer, which is not true, because i have microsoft essentials installed, running, updated, and just did a scan.

Here is my info:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz, x86 Family 6 Model 28 Stepping 2
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 224 Mb
Hard Drives: C: Total - 147581 MB, Free - 132733 MB;
Motherboard: ASUSTeK Computer INC., 1005HA
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

And here is my HijackThis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:41:53 PM, on 8/28/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.ex... Read more

Answer:Solved: accidentally deleted synaptics driver!

10 more replies
Relevance 50.43%

Synaptics touchpad driver installation fail!
I have a Dell Studio 1558, running Windows 7. I use the latest Firefox browser.
The Synaptics Touchpad control panel became unusable, so I deleted the driver, and tried to reinstall it.
Unfortunately the install fails after a short time.
Can anyone help please..
Phil..

Answer:Synaptics touchpad driver installation fail!

are you getting the driver from dells website or are you letting windows reinstall it at boot? when you say fail, what do you mean. Post any error messages received.

6 more replies
Relevance 50.43%

Hey, guys. I've upgraded my G470 to windows 8 and, since that, the Synaptics driver is not working anymore. Everytime I install the driver, I recieve this message (found it on the internet, from a person with the same problem): http://www.eightforums.com/attachments/f1/f23/14560d1357816078-unable-connect-synaptics-pointing-dev...  "Unable to connect to synaptics pointing device driver". Then, I have to uninstall it, loosing all it's functions. I've tried to upgrade to the latest version (16.3.8.8), but it didn't work. Is there a way to fix it? Thanks.

Answer:Synaptics Driver not working on G470 - Windows 8

Hi brunobera,
 
Thanks for posting in the Lenovo Community,
 
I?d like to provide you with the link for the Touchpad driver for your laptop:
 
Link
 
Its version 16.2.10.5 could you please install this one and share with us if still facing the same error message.
 
Hope the information helps. Let us know.
 
Regards

Soha






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

7 more replies