Computer Support Forum

Y580 Trackpad (or Touchpad) Help

Question: Y580 Trackpad (or Touchpad) Help

Hi 1) I just bought the Y580 online. The trackpad is terrible. - How do I make the right-side and bottom touch scrolling to work ? just like a normal laptop ?? - I changed the sensitivity settings and inspite of that the motion of the cursor is not uniform. When the right side of my finger is contact with it, the cursor stops moving a little and it is okay with the center of my finger.Do any of you experience this? If not, I need to get this looked into. I don't think the problem is with the software, it's just the material with which the trackpad is made, does not have a right coefficient of friction. - The two finger scrolling does not start. When I do the two finger scroll, the cursor change is seen almost 10 seconds later and even after that, it is almost impossible to scroll through my pages. Is that the case for everyone? - The left/right click on the trackpad is noisy 2) Made the mistake a buying a lower resolution screen.How do I return this thing? When I talked to sales they are asking for a 15% "restocking" fee. That is terrible as well. I never should have gone with Lenovo.

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Preferred Solution: Y580 Trackpad (or Touchpad) Help

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Answer: Y580 Trackpad (or Touchpad) Help

- Not sure if there is a right side and bottom touch scrolling, will test it tonight- not uniform? Means if you place your finger on the right side of the touchpad then move to the center compared to the center move to the left, the distance is different?- 2 finger scrolling not tested, will check it tonight- I am not sure how to help you with the touchpad being noisy when clicking. Do note that this is a 1 piece touchpad compared to the conventional touchpad with 2 buttons below which is different. Use double tap on touchpad to do a left click but right click is unavoidable. - low res screen... can check with sales if you can top-up for upgrade?hope this helps.

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Question: Y580 Trackpad

Hello, I recently purchased to the Lenovo Y580 and my only problem with it is the trackpad so close to the keyboard, making it difficult for me to play games with a mouse and using the keyboard as the trackpad interferes by my hand accidentaly touching it. Is there any way to disable the trackpad? I've looked in the Mouse settings in the control panel and there appears to be no "disable" option for the trackpad and I've been looking on the lenovo forums looking for a solution. The only solution that i have seen was one where i would have to uninstall the trackpad driver, and when i tried that option the trackpad went and worked anyways (yes, even after i restarted my computer). So I'm just wondering if there is any way to properly disable the trackpad of the Lenovo Y580, and instead use my external usb mouse as the default pointing device.













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Answer:Y580 Trackpad

I don't have a Y580 but you might try this.  I hope it helps. Notes:?You can enable/disable the touchpad using Fn + F6.?When the touchpad indicator is lit, the touchpad is disabled.

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So I just got my Y580, and i've spent hours trying to figure out how to use the trackpad and keyboard at the same time. Everything I find online just stays disable palmtouch but that isn't an option on the Synaptics settings. Any fix?













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Answer:Y580 No trackpad+Keyboard?

I tried updating through windows update but still no fix...anyone?

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HI,I see many have problems with the Idea Y580 Win 7 64 bit trackpad:1. some times it freezes for 20-30 seconds (i can still use the arrow to scroll, but the trackpad click and cursor move is frozen).2. some times (pretty often)  if I do left click the context menu for the right click shws up3. many times the right click doesn't work at all. it's doing left click.4. some time even the keyboard works pretty stange: if i type at a regular speed, some keystrokes are igored, as you can see in this line (at least 2 missing letters - stRange and igNored)I need to mentioned that I've tried everything i found on this forums - suggestions from Lenovo guys. Nothing seems to work:- BIOS upgdate (downoaded the kit 5dcn40ww.exe which was released on Jan 6th 2013 version 40). Even if the kit is newer than my laptop (purcahsed in November 2012), the setup says that "The version of the ROM file isn't newer than version of bios". Lenovo is kidding with this message.- Touchpad drivers (Synaptics_v16_3_8_8_C_XP32_Vista32_Win7-32_XP64_Vista64_Win7-64_Acme_Inc.zip) - latest from Synaptics- Turned off "Touchpad activation gesture".- tried batery only / plugged- cleanned up the pad with synthetic clothDefietly this laptop has an issue Lenovo doesn't want to admit.Does anyone had this problem fixed any way?I tried to submmit a support ticket from my account the site is down or link is broken.Any help is really appreciated. This touchpad is driving me nuts.Thanks a lot.

Answer:Y580 Trackpad and keyboard issues

I've tried this solutin and aparently it works. I'll see for how long. http://208.74.204.134/t5/IdeaPad-Y-U-V-Z-and-P-series/Lenovo-y580-touchpad-not-working/m-p/877945#M6... I dont have any idea how the problem was fixed.This is what I did:1.I pressed OneKey Recovery button, when I went to system recovery mode.2. The laptop reboot and entered in system recovery mode.3. I was asked for back up........but I did nothing, just exited the aplication.4. Laptop reboot itselt again and load the OS.5. Touchpad is fully operating now. Very weird LOL. Thx all 

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 I got my laptop in the mail yesterday, and I didn't notice it then, but I don't think that it was happening yesterday. Anyway, the area in red in the picture doesn't respond when touched. I've already set the touchpad settings to their defaults, uninstalled and reinstalled the drivers, tried different versions of the trackpad driver, and restored the computer back to it's factory image. None of that worked. Anyone have any ideas as to how to fix this?Thanks













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Answer:Left Edge of Trackpad Not Working - Y580

Hi, The best thing for you to do is to contact Lenovo support. ?'m sure they'll advise you.as to what can be done.

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Hi all;  Currently, i am seriously considering to purchase IdeaPad Y580 (59349463) which comes preinstalled with Windows8.  Question1 :Do the trackpad on the Y580 let you perform all of the Windows 8 specific gestures?  

Answer:Whether the trackpad on Y580 let you perform all of the Windows 8 specific gestures?

Yes it does. Here is a link which states all gestures supported.http://www.synaptics.com/solutions/technology/touchpad





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I recently purchased a Lenovo Y580, and just today, when ever I try to scroll with the trackpad, it will 'jump around'. If I make a gesture that would activate a downwards scroll for say, 5mm, it will scroll down an extra 5mm once I finish. Is there anyway to solve this problem? I just restarted before this and it is still happening, but it does not happen on my HP mouse. Thanks!

Answer:Lenovo Y580 Trackpad scroll acting jumpy

hi i hope you dont mind me riding on your topic as i have a similar problem with my trackpad.i hope someone here can tell me how to disengage the trackpad whenever i plug in an external mouse. thanks.

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Hello everyone,  I am having to send my Lenovo ThinkPad P50 to the service depot to have the touchpad and perhaps more replaced due to the trackpad not performing properly. The right click works intermittently both on the bottom and top right click button. The scroll feature at times stops working and the left click usually starts performing right click operations randomly. I knew it wasn't the driver after uninstalling and reinstalling it a few times including the keyboard driver. Has anyone here ever had to have their touchpad replaced?

Answer:Replacing Touchpad/Trackpad

Hi RegEdit1 , 
 
Welcome to the Community Forums.
 
As the touchpad and buttons may have erratic behavior but not when using a USB mouse, then best that you have your warranty coverage work for you as the entire upper case that includes the touchpad mechanism to be checked.
 
Reviewing the hardware disassembly guide would take several screws needed to be worked at for the repair.
Sending it over could be a good option in terms of hardware issue for full functionality check.
 
Regards

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I dunno if it's a touchpad or a trackpad I have but there was a program along with it called like Apoint or something that would run and allowed me to change the settings on the touchpad. I have looked and can find no other way of accessing the touchpad settings. Well the last time I remember it working was before I updated Windows Vista, well now the program no longer runs I had it set to disable the touchpad when an external mouse was detected and it no longer does that. I went into its folder located at C:\Program Files\DellTpad\Apoint.exe and double clicked it and nothing happened. It use to run at startup but no longer does and I checked and it is still set to run at startup but does not, any clues as to what is going on? I believe I am using Windows Vista Home Premium.
I managed to fix it by going to Device Manager in the control panel uninstalling Dell Touchpad and rebooting.

Answer:Alps Touchpad/trackpad

Congratulations!

And thanks for letting us know.

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Today my x201 has lost all trackpad and touch pad function.   Hard disk constantly running.   No restore points listed to help remove the problem.   Everything works okay in Safe Mode.   Rebooting several times has not helped. Could this be related to the Microsoft Bad KB.......69 update? I have not installed any new software recently. I can only use the pen to access menus.    How can I remove recent KB installations using just the pen? Hope someone can help me soon Update:   I have managed to remove the bad MS update but to improvement.   Next I added a new user (also set as administrator) and the trackpad and touch pad function is now working normally but only with the new user account. Would someone tell me if I can remove my own Administrator Account and what effect this will have,  i.e. what data might I lose?   Can I save data and reinstall it to a new account?













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Answer:Trackpad and touchpad not working

Hi Beemer,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that trackpad and touchpad is not working properly in your Lenovo ThinkPad X201.
 
Since the devices work fine in safe mode, probably a corrupted driver is causing the issue. Go to control panel -> Device manager, uninstall the drivers listed under Mice and other pointing devices. Restart the system and let Windows install the generic drivers for the device. Check if the trackpad and touchpad works fine now. Later, you may download the drivers from Lenovo Support page and install them. If you have any difficulties in finding the driver, please share the MTM number of your device.
 
Click here to understand how to transfer files and settings from one user account to another with administrator rights.
 
Hope this helps!
 
Best regards,
Mithun.





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I have a Lenovo x220tablet, alltough it took some time to adjust. But now i'm happy with it. But there's something wrong with the trackpad. I allready taught myself to use it without the pysical buttons in the bottom, and now make fully use of al that synaptics has to offer.But sometimes I have to use the buttons, because it comes handy when dragging something or whatever. At first, I did not like the buttons, but the where usable, but with time, they got worse. It is very hard to explain this for me in English, but, thats why I made a little movie which is linked below. Anyone suggestions what to do about it?Of course I've used google, and found many many topics about the trackpad, but that were mostly driver problems. http://youtu.be/a4XyxWopbt8 The click is so loud, it seems to get stuck somewhere and I have to push very hard. Almost like there's something stuck, like sand between it. But it's perfectly clean.Any advise (besides; do not use it) is welcome. And apologies for my English  













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Answer:X220t trackpad/touchpad

Hi, timpel_800
 
From the looks, sounds, and general functionality of the TrackPad, I would guess that there is a hardware issue of sorts. In the video, you say that the click function works, but only if you do it twice, correct? And the noise was far louder than a TrackPad is supposed to be, I think. With all this in mind, I would contact support and see if you can get this repaired. The number for support in the Netherlands is +31 (0)20 513 3939 and is open Monday through Friday 9am-5pm.
 
Best of luck,
Adam





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MY FREINDS my problem withe trackpad it is do voice every where and i hope if some one help me how fix it without maybe withoute open back cover ( it is working perfect but this voice it is Annoying )pleas look the video http://tinypic.com/m/jgtdg0/3

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Hello all Since 2 days my touchpad (inclusive the buttons) and my trackpad aren't workinig anymore. They are enabled and in the device manager under "mice and other pointers", there is no touchpad to be found. Do you have any idea what could have caused this problem? Thank you very much!

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Hi all,  Having puchased a X1 Carbon few days ago, I realised that my trackpad and touchpad are acting erractically when I use the mouse at the same time. I detected these erractic movements due to some accidental touching of the trackpad and touchpad.  For example; my trackpad cursor would display a vertical and horizontal scrolling icons when I move the trackpad and I could not scroll my document using my mouse and touchpad. The scrolling icons would disappear after a short while and I would no longer move the cursor with the trackpad. However, the trackpad and mouse are able to move the cursor. However, scrolling remain unresponsive. I restart the machine and all is fine again till I tried to control the cursor with the trackpad again. I tried to disable the trackpad and touchpad since I have a mouse connected but only the trackpad can be disable.  This is my first Thinkpad and I assume users will disable both the trackpad and touchpad with a connected mouse. I do not know if these problem exist out of the box since I connect the mouse to it on my 3rd day of usage and I found them due to the accidental touching of the trackpad last night. Further trial and error confirmed their erratic movements. I tried to re-install the drivers and navipoint but the issue remained.  Is my trackpad and mousepad having problem for these erratic movements and by default, both the trackpad and touchpad cannot be disabled in Thinkpad? 

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If I press any of the trackpad keys the cursor is unresponsive for ~2 seconds. The problems occurs a while after booting. If I restart the machine it doesn't happen. What should I do?

Answer:Trackpad keys freezing touchpad

I noticed exactly the same behaviour after upgrading the driver to version 15.3.2.0. Also when i use the trackpoint, the touchpad freezes 2 seconds..... Somehow the UltraNav driver always seems to give some kind of problems... :-( With the buttons it only happens with the red lined buttons above the touchpad. Not with the two buttons below it. --jan





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Hi Lenovo & all, I use the trackpoint most of the time, but recently after updating the drivers for a number of times from Lenovo update manager I found out that the touchpad on my T60 is not working right. Symptom is that whenever my T60 is tilted forward or backward (i.e. not sitting horizontally flat), then there will be great difficult trying to control the pointer with the touchpad (not responding, etc). Did somebody encounter similar problem?

Answer:Weird Touchpad / TrackPad problem on T60

I found that the problem can be due to the palm rest region being pressed down my my palm:If I press the palm region up on the edge (as it flex a little bit when I use force), then the touchpad works fine even when the laptop is tilted. However, when I stop pressing up on the edge, especially after I have put my palms onto the palm rest to type again, then the touchpad stop behaving normally again It is a design fault of T60, or is it just my T60? Can I have it fixed?

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The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

Answer:Please fix the XPS 13 (2015) 9343 touchpad / trackpad

jamesau
The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

I just got this laptop today and immediately noticed the same exact thing.  It's driving me nuts and really creating problems navigating.  I am really hoping this can be fixed with a software update and it's not hardware related.  I'm also wondering if this is just a flaw on certain units or all of them act like this.

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Scrolling in chrome is giving me a headache.  And I can't for the life of me find the touchpad settings for my new Yoga 910.  I searched both the control panel and metro settings with no luck.  I even went into the device manager and no touchpad to be found.  Usually there's a tab in the mouse properties but for some odd reason it doesn't exist on this computer.  Any direction would be much appreciated.  

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Dell,
Touchpad  replacing  Trackpad  in Laptops

Users of the laptops are feeling difficult to use the touchscreen facility in the recent laptops, because the screen is perpendicular to the hand and fingers. In most of the laptops, the trackpad and the area left and right of it are vacant.  This area can be used as touchpad replacing trackpad,  as shown in the following figures.  This new touchpad is parallel to the hand and so easy to write, scribble, select, swipe and do digital signatures.



 

The touchpad can be enabled to function as trackpad using special key combination(s).  Many app and program icons can be displayed on this touchpad similar to those in tablets and smartphones.  
Additional modifications can be included in this idea to make this feature very useful in laptops, desktops, All in one computers.
Reference:
 The Touch Bar on MacBook Pro.
This Touch Bar on MacBook Pro is very small, difficult to view and difficult to reach by fingers for digital signatures and other actions as mentioned in the following weblink.

        https://support.apple.com/en-us/HT207055
 - voxmu

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Guys I see hundreds of posts on this old and aggravating topic with totally guesswork "answers" from Microsoft, help forums, including this one. There has to be an answer, right?

BTW this seems common on all types of laptops irrespective of make. I have tried this with both the vendor [lenovo] driver and with standard MS provided "mouse" driver. No diff in this regard though the packages are very different [lenovo very complex]
Also, this is a new phenomenon on this particular unit. In the past, no issues. Windows power-plan update?

as title says. Use laptop. Leave laptop [plugged in or not does not matter]. Return to use laptop after hours. Laptop awakes by normal means but no touchpad/trackpad etc function. Logoff, logon, still no touchpad cursor movement [frozen in centered position].

There is no Power Plan setting for "mouse" or touchpad or trackpad.
There is no Advanced Tab in Device Manager for same
There is no sleep/power/etc settings anywhere in Device Manager for same
There is no Windows error related to the problem
Full reboot required to gain coherency

Something in Power Mgmt, I guess, is offing the touchpad but the parameter is not obvious.

Someone somewhere knows this answer, right??

Answer:Touchpad Trackpad inoperable after sleep

Other then the button to disable the trackpad being somehow accidentally pushed, A lot of the times this problem is reported, And I keep going through all the options. If you have done all the fixes, the problem is most likely with the touchpad itself on the laptop. It is usually a hardware issue. I would call the laptop company and go through their troubleshooting steps (even though forums usually cover all those angles well). But it is usually hardware if all the fixes that are suggested are applied.

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 Hey guys, I'm having problems with the touchpad buttons: the system can't distinguish a left click from a right click. Whenever I click one of the two buttons the system reads it as if I'm clicking on both and keep pressing. I tried also to disable them and use the trackpad but also those buttons are not working well. They just work for a couple of minutes and then they stop. However if I run the Thinkvantage suite they seem to work fine and the system reads the click properly.What do you think is wrong?Thanks

Answer:Touchpad and Trackpad Buttons not Working

Today I noticed both my touchpad and joystick stopped working.  I could move the cursor but the clicks would not register.  I restarted and it worked again.  I recall a couple of days ago I updated the drivers, one of them I think was for the touchpad.

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Question: Y580 touchpad?

When using the keyboard the touchpad doesn't responds. Can i fix this?

Answer:Y580 touchpad?

See this: http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Touchpad-gets-disabled-when-keys-are-pres... 

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Hello all, 3 days ago, on June 14, the touchpad on my Twist s230u stopped working. No apparent reason for this (tried to undo windows updates / system restore but did not help). The trackpad is not working also. Another thing - when the computer does a full shutdown and restart from the beginning (i.e. with the possibility of accessing the BIOS with Enter at the first screen), the keyboard is not working. I have to power the computer down once more and restart it. I'm running Windows 8.1, 64 bit. I tried to reinstall the new synaptic drivers but it did not help. Thank you in advance for your ansers. Cy

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HI All I am in need of help please i have a X1 Carbon that was Recently purchased for a user at our office. But as you can tell from the subject of this topic the touchpad and trackpad stops working working after a few minutes of working on the machine.  I used Lenovo System Update to update all the drivers to the latest version and this was not successfull, I then tried a reinstall  of windows and the manually downloaded the driver from lenovo website and installed it but still no luck. I have checked and they are not disabled in the Bios and they are not and the Bios is on the latest version I have also tried to let it run on the windows driver that downloads from windows but also it stops working. from what it looks like the trackpoint and touchpad disable cause when i go into the mouse properties the option to enable them both is greyed out i then log on as the local admin to see if it is a permission thing but it is also greyed out. This happens regardless if the machine is on battery or plugged inThis user travels  alot and needs them both to be working.  I came across the below forum but i dont see much of a response from lenovo.https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-touchpad-and-trackpad-stops-working... 

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Hi, I just unpacked and set up my new computer (u310) last night.  Both last night and today I have had some issues where the two-finger scroll on the function just randomly stops working.  It seems to work again after rebooting.  Does anyone know how to fix this?  Thanks!

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I recently got this new Thinkpad T460p and installed Windows and Ubuntu in dual boot. Even after 3 Days there was no error. But today I noticed a quite annoying behaviour. When I boot into Windows (Start up --> Grub, select Windows Loader --> Windows 10 starts) there appears the loading cycle (those white points) and for a short moment, even before the locked Windows screen appears, I can see the cursor. But immediately after that (when the locked home screen appears) the laptop won't recognize any input via touchpad, buttons or trackpad andthere won't appear a cursor at all. I need to login and wait for about a minute (Whatever I do, the laptop won't recognize anything but the normal keyboard), thats the moment in which my Laptop realizes that there are more possibilities to input data then just the keyboard and recognizes everything (touchpad, buttons and trackpad).I already deinstalled the synaptic driver and reinstalled the latest update and even tried the one before that one just to be sure. Nothing fixed my problem yet.PS.: When I start into Ubuntu there is no Problem at all.PPS.: When I started into Windows a day ago It worked fine as well.

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Hello, I posted as a part of another thread before but decided to make my own thread for this. I have lost my lenovo partition and reinstalled windows 10 on a fresh install.  This has resulted in my trackpad being rendered unfunctional. I have tried all sorts of drivers to try and get it working but alas nothing has worked. I contacted the live support and they just told me to install the Lenovo companion and give that a go with the drivers from that, but it did nothing to help and ended up downloading the same drivers I tried before.   I have the same issues in Ubuntu also and there is no activity when it comes to the pad, the buttons dont work nor does the motion.  I have looked around on the internet and found next to no solutions for the problem I have.    On my device manager I have however one single unknown device, which I have tried to install drivers onto and that doesnt work also, so I have no idea what that could be.   I would like any advice at this point becuase its driving me mad and I am unable to return the laptop due to being currently in another country.   Thanks in advance.

Answer:Ideapad 320-15AST, touchpad/trackpad unfunctional

Try the F6 button, it worked for me!

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The trackpad and touchpad of my Yoga stops working: the cursor freezes and after a while disappears from screen. Once the cursor is gone it does not appear again, even after a clean reboot. I have tried to enable it via the Control Panel Mouse settings or Input section of ?Lenovo Settings? application but had no success.
The problem has happened several times so far, always after the laptop sleeps due to inactivity. The only way I have found so far to bring the trackpad and touchpad back is by going to the BIOS settings and restoring the default configurations (I have never changed the BIOS settings on this PC, so I can?t figure out why this solves momentarily the problem).
 
Any ideas on why this problem is happening, and how to solve it without messing with the BIOS settings?
 
This is becoming really annoying, it has happened three times since yesterday (10/23/15).
 
My BIOS version when this first happened was 1.26 (GQET46WW), my current BIOS version is 1.27 (GQET47WW). My laptop runs Windows 10 Pro (automatically updated from the Windows 8.1 version delivered with the laptop).
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
1/20/16 EDIT: Not a ThinkPad Product

Answer:Yoga - Trackpad and touchpad stops working

Hi jrojasledesma Can you post the model of you Thinkpad Yoga? You can try updating the mouse driver of your Thinkpad, but it is important to know the model to see if it has a ELAN, ALPS or Synaptics mouse. Regards

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Hi, Since i've upgraded my laptop (T440s) to win10 (fromwin8.2) the trackpad and the touchpad have been disabled. I've tried to downgrade my touchpad driver and it works approximately (just the click and the trackpad and i can't access to the configuration panel: ultranav). I've already tried to find the last driver on Lenovo website but it didn?t fix it. Is there a driver that works propely with win10 ?  If not, is there another way to fix touch/trackpad? If not how can I force my computer to stay on the previous driver after reboot (win10 automatically update my drivers at each reboot)? Many thankstd

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Received my new X1 Carbon 2014 this week. After only two minutes of use, the trackpad and toucphpad stopped working. I hade to use an external mouse, and even after all driver updates it still didn`t work. If I restart the machine, sometimes the track-touchpad will work, but suddenly it freezes up again (after only minutes of use), and I will have to restart to fix the problem. Have used it for 5 hrs now, and how probably restarted about 30-40 times.  Anyone know what is causing this problem and/or how I can fix it?     //alex

Answer:X1 Carbon touchpad and trackpad stops working.

does the same problem manifest itself in the BIOS menu?have you tried doing all the updates through ThinkVantage System Update.

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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Hello. I wonder if there are any solutions for the following problem I am having with my touchpad. The touchpad mouse is extremly glitchy Please help, as this is a really basic requirement for any touchpad. I am currently a little disappointed as this is the most expensive laptop i have ever purchased. The touchpad/ imagepad has many functions, but the simple ability to be unable to point to exactly where you need to 20% of the time, is making this almost unusable. Notebook details: HP Envy 17 - Windows 7 - Model - 17-3270NR I look forward to your help guys! Thank you.

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Unfortunately, the trackpad and touchpad of my T460p stop working intermittently. The problem seems to occur after the laptop is going into hibernation. When it boots up afterwards, neither the trackpad nor the touchpad or the mouse buttons work, and the device manager shows the Synaptics device having a hardware issue. The problem persists when rebooting the system and even when using a different operation system (e.g. Ubuntu via a Live USB). I tried upgrading the Synaptics drivers (v19.0.19.1), which does not solve the problem though. I also tried different driver versions (e.g. the ones offered on the Lenovo site), without success. I encountered this problem both on Windows 10 Home & Windows 10 Enterprise Edition, as well as various Linux flavors (Ubuntu, Fedora). The only workaround that I found is to shut down the laptop, remove the battery and reboot it afterwards, which seems to reset the faulty state the touchpad is in. I strongly suspect that this is a problem with the firmware of either the mainboard or the Synpatics device itself, which puts it into an invalid state when going into hibernation. For now, I disabled hibernation mode, which avoids the problem but is not ideal of course. Did someone else run into this problem? Any ideas how to permanently fix this? I'm very happy with the T460p otherwise but this problem just drives me crazy as it's impossible to use a laptop without touchpad/trackpad when traveling.

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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Hello all!My touchpad is not working (okay, it works 5 min, than it doesn't for an hour, than again 5 min etc), looks like a driver glitch, I'll try to explain.http://prntscr.com/18wqhv - here, as you can see(2 row, last one) synaptics app shows that i press in the middle of the touchpad, but of cource, i'm not doing that.Than i opened MoodPad from synaptics, and tried to move cursor with the help of UNWORKING touchpad. The results are okay - (http://prntscr.com/18wrc6), touchpad is seemed to be working, but still no reaction to the cursor or buttons.I tried to reinstall drivers, of cource, everything is the same.Any suggestions?Thanks for you help in advance!

Answer:Y580 touchpad not working

Dear aquatko
 
Welcome in lenovo forums
 
Please follow the below steps :-
 
1- Shut down the machine and connect the charger
2- hold the power button for 15 Sec
3- power on the machine 
 
- Also please use one of the below link to download and install the latest update of the touchpad driver 
 
Win 7 : http://support.lenovo.com/en_EG/downloads/detail.page?DocID=DS027805
 
Win 8 : http://support.lenovo.com/en_EG/downloads/detail.page?DocID=DS031392
 
Please let me know if the issue still exist 
 
Thanks
Alaa





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My y580 wont let me disable the touchpad anymore, like fn+f6 does nothing but my fn key still works with everything else but the touchpad(f6). I tried looking in the mouse properties but it shows nothing touchpad related. *IT does not show Device Settings on mouse properties!!  How do i disable the touchpad? it is quite irritating when im typing or playing games

Answer:Y580 Cannot disable touchpad

HiCan you please which os you are using? And have you tried reinstalling the energy management driver?Regards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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I received my laptop November 1st.  After a day or two I noticed that sometimes the touchpad would not be responsive at all, it seems to happen intermittently.  I wanted to see what was happening so I enabled the synaptics icon so it always shows and when I lose the ability to use the touchpad I noticed that it was detecting input but the PalmCheck was filtering it out.  So I tried disabling the PalmCheck just to see if it was really detecting input or what sort of input it was detecting exactly and suddenly the mouse moved very quickly up and down on the vertical axis (no horizontal movement).   I've attempted cleaning the touchpad with one of those lens cleaners (not with a solution--just the cloth).  Reinstalling/Updating drivers.  Adjusting the settings with varied results.  I'll probably just need to call in for support, but was wondering if anyone had any ideas before I tried contacting support.   Thanks in advance,  Ben

Answer:Touchpad problems Y580

I decided to post here instead : http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Lenovo-Y580-Touchpad-jumpy-response-when-us...

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Hello, I just got my Ideapad y580 about a month or two ago and I've had this prolem ever since I've gotten it. At first I was sure that it would pass or somehow go away, but it's not. So when I turn it on sometimes it doesn't register the keyboard about 2/10 of the time, and I would be forced to keep restarting it until it worked. Also the touchpad does not register some of the time as well. Sometimes I would just be browsing o the internet and the touchpad will just die on me. Sometimes I would restart, the keyboard will work but then as soon as I boot up, the touchpad dies. I've already tried uninstalling intelligent touchpad and that synaptics thing but this problem still persists. Got any ideas? Thanks.

Answer:Y580 Keyboard and Touchpad

Hi
 
Welcome To Lenovo Community
 
We are really sorry to hear about the issue you are facing,  
Please try booting system to safemode or bios mode to check
Also please try using a clean boot to check
 
http://support.microsoft.com/kb/929135
 
 
Do give this a try and let us know  
 
 
 
Hope This Helps
Cheers!!!
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------

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Ok I cant seem to get my touchpad scroll to work. Anyone else having this problem? Know a fix?

Answer:Touchpad Problem Y580 Win 8

You can install driver from http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Lenovo-Y580-Windows-8-Pro-64bit-Complete-Dr...The touchpad driver is support 32 and 64 bit.You should seperate fingers to omit touchpad gesture. But:Lenovo touchpad driver for Windows 8 cannot use four finger gesture in Windows 8.The four finger gesture is uesed to "show desktop/show all enabled applications", or quickly switch application [It is work perfet in Windows 7] . In touchpad setting of Windows 8, I can see this feture. When I tried foure figure, it didnot evoke the function.Lenovo Win 8 touchpad setting picture from my Y580.   I tested  synaptics driver, it can use four figure gesture to evoke I said feature.http://drivers.synaptics.com/Synaptics_v15_2_20_C_XP64_Vista64_Win7-64_Signed_Marketing_SGS94_UI-Scr...This driver has a issue that is bad experience to use one finger  to move point. It is slower than Lenovo driver. So, I'm waiting Lenovo to release new Y580 touchpad driver for Windows. I find out vidoe about foure finger gesture in Windows 8.The link: https://www.youtube.com/watch?v=_ZGGWAjpM_M&hd=1Thanks.  PS. synaptics descrobeFour-Finger Flick4F FlickU: Aero 3DD: Clean DesktopL: Previous WindowR: Next WindowFour-Finger Flick is supported on image sensing ClickPad IS s1.5, ClickPad IS s3.0, and TouchPad IS s3.0 technologies.How to use Four-Finger Flick:To open the Microsoft?s Aero 3D Window manageme... Read more

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My y580 is only about a month old and the touchpad has stopped working. (and NO, it is not Fn-F6.) For a day or so it would work while the USB mouse was plugged in, but stop working when I unplugged the mouse. Then it would only work if I restarted the computer. And now it just doesn't work at all regardless if the mouse is plugged in or not, or if I restart the computer. I've even taken the battery out of the computer to try to get a clean start. I followed the advise in other posts. I downloaded the driver from lenovo, which ran but then basically told me to download the driver from synaptic. the synaptic driver told me a newer driver was already installed and to unistall the other drivers first, so I did that. After downloading and installing the drivers from Lenovo and from Synaptic multiple times I have had to uninstall the synaptic drivers, a gesture program from Synaptic (I forget what it was called) and Intelligent Touchpad. EVen after doing all that, when I try to install the Lenovo drivers (which are supposedly more up to date than the synaptic site) I still get nothing. It runs the installer, but when I restart, nothing has changed. In the Device Manager, I can't even find the touchpad anywhere as a detected device, and I can't find any instructions on how to make Windows 7 detect and install the touchpad. I pushed the one touch recovery button but the options there look pretty scary. I've spent the last month building up the collection of software that I... Read more

Answer:y580 touchpad not working

hi thecrowdog,
thanks for posting and welcome to the commmunity. I have the Y580 myself and I must admit that've haven't experience what you have with the touchpad. Though it does seem a bit weird that it's happening to you.
 
May I know when did this issues start to happen? Was there anything in particular that you'd installed prior to this happening and does this issue happen when on Batter or AC only? 
 
My suggestion at this point is to uninstal all the touchpad drivers and firstly to update the BIOS. The download link can be found below.
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029084
 
Once you've updated the BIOS and restarted your machine again, check for the changes again. Then install the touchpad drivers again and check for the changes from there. To download the touch pad drivers, click on the link below.
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS027805
 
Do post back your results,
 
Regards
 
 
 
 

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Out of nowhere the two finger scrolling feature stopped. I used to be able to place two fingers on the touchpad and move them up and down, and it would scroll the page up or down. This no longer works. Also, when I "lightly tap" on the touchpad, this used to register as a "click" but this no longer works either... any suggestions? 

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It's not that my touchpad is disabling itself at random moments or even that I can't disable it. For some reason, at times the right click will left click and the left click will right click but most of time, I can't click at all. There are also many instances where my mouse has gone spastic and would click somewhere without my knowing so. More than often, I have to resort to using my external mouse if I want to get anything done. Is there something wrong with my hardware? I just received my laptop a couple of days ago and I've been having consistant problems

Answer:Y580 Having Touchpad Problems

Hi, if all of these problems existed from day one, i would suggest that you call Lenovo support in your area, and see what they advise. Of course if the problem showed up after you installed programs,it would be worthwhile perhaps, to restore to factory settings using One Key Recovery, and see what happens. Make sure to back up your stuff first. though.

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I bought a Y580 with windows8. The touchpad's working fine. It does get unresponsive while running a scan.. But I haven't seen the Cursor drifting issue that I'm reading here... So,I guess the pre installed drivers should work properly....If its a software issue,I don't know why Lenovo's taking so much of time to fix it....
 
subject edited

Answer:y580 touchpad issue

I too am having a touchpad issue. It becomes very erratic at least twice per day. It clicks and opens things on its own. It can create hazards. I was looking up things in my program files, and the cursor almost deleted things on its own. This is annoying. I have the 3-year in-home warranty and I'm calling for service today. Here's some advice (from an attorney -- moi). First, please fill out the email they send you after a new purchase alerting them to this problem. Second, if you call, and the person claims not to know about the problem, ask for his/her ID Number and Lenovo email address and send a link to this thread. This is very important. It will put them on notice. Third, document your contact. It is best to use email; also make sure you have the ID number of anyone who talks to you from Lenovo. Fourth, finally, take it back to the vendor. If you are within the first year, they should give you a new unit. But if the problem exists in the models, then you will end up with the same thing. Personally, I love this computer; so, I am not returning it. But I will not tolerate them playing dumb about this issue. Don't let them get away with it.

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Hey all. Running Windows 7 64 bit on a Lenovo Y580. Unfortunately, the touchpad seems to be pretty bad. I've tried everything including most solutions here ( with the power, unplugging and test and such ) and I'm not sure what to do. The touchpad basically trails off when you're trying to get around, and just loses sensivitiy. I've tried reinstalling drivers, updating drivers, all to no avail. I even tried to change the sensitivity. It's just a lousy touchpad. I also have all the correct drivers for Windows 7. I am running Premium Home. It makes doing tasks on the computer, well, sucky. Is there a BIOS fix for this or do I have to send it in for repair? I'd rather not to. I JUST bought the thing a few days ago. I like Lenovos but it is cutting into my productivity on some projects. I've owned Y560 and the touchpad was awesome. I am aware they are a single touch area now ( rather than the two individual left and rights ) but they should still be working properly. Is there any universal fix for this or do I just have a bad touchpad? Thanks in advance folks. =)

Answer:Y580 Touchpad issues. Help meh.

hi Natw,
 
To verify if it's the physical touchpad itself or the drivers, try to:
 
1. Update the latest drivers from the Synaptics website and reconfigure the sensitivity.
2. If the touchpad movement is still not smooth, try to uninstall the Synaptics driver from the Control Panel and uninstall / delete the mouse pointing device driver under Device Manager and reboot. This will use the microsoft driver.
 
If the above steps doesn't work, it's probably the touchpad hardware itself is the issue. You can use a cheap wireless or corded USB mouse for the meantime until you have time to send the unit in for warranty service (they'll probably replace the whole touchpad to correct the issue)..
 
Cheers.

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HiI just got the Y580 few days ago, it's nice beast, very powerful, it came with Windows 8 However, the touchpad is very difficult to handle, the cursor sometimes jumps from 1 place to other or stutters, the click is confusing, you wanna right click and instead it's left click, or you wanna left click, and instead it's a right click.I had many lenovos in the past, the touchpad was always nice and clear.Please let me know if this is a general issue? software issue vs hardware issue. I can't live with this problem forever. Thanks a lot

Answer:Y580 Disappointing Touchpad

Someone somewhere said that one piece touchpads are cool. For some reason, many people listened to this guy. So much so it seems this guy has a high likelihood of being Jesus Christ himself. Why the holy lord would find desirability in something so unholy as these one piece touchpads... I don't know. Perhaps a cruel sense of humor? Maybe the wireless mouse companies donate to feed starving kids in Africa and he is working his magic to take horrible things and make something good come out of it. I don't know. All I know is that these touchpads suck.

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Hi all,

I've basically spent the whole day looking for a solution (which I still don't think I have), so figured I'd try my luck here.

The trackpad/touchpad (mouse cursor) on the Dell XPS 13 (9343) will randomly freeze-up, stop scrolling, stop being able to mouse click, start randomly resizing/scrolling or will cease to do anything at all after a while. This is a known issue apparently and commonly experienced by most owners.

Does anyone know of an actual solution for this? Dell released a firmware update that supposedly addressed the issue however unfortunately mine started doing it again today to the point where I had to literally power the machine off and reboot.

From what I've read here:

YES!!! A SOLUTION/ACTUAL WORKING FIX! XPS Laptop's - Touchpad / Touch pad / Mouse issue. Windows 8/10 need apply. Scrolling in Chrome mirrors that of Edge. Now THIS is Precision. Scrolling you're actually used to seeing on a laptop. : Dell

It sounds like my next move might be to try installing the windows 10 PS/2 generic driver from Synaptics?

Any advice/help on this would be greatly appreciated! I can't really find any solutions or updates past 2015..

Between this and trying to update my sound driver, I'm losing my hair, FAST.

Answer:Dell XPS 13 (9343) touchpad/trackpad mouse issue help

anyone?

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The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
In this post someone found a firmware Dell for XPS13, Is there something similar for 5559?
Thank Very Much

Answer:Problem in 5559 (series 5000) touchpad / trackpad

You can update the System Setup(BIOS)and see if that make an difference. Please click on the link below:
https://youtu.be/mWn9YfxtYBo

Just making sure I'm reading your post correctly, you do have the precision touchpad on the Inspiron 5559 ? Correct ? If you don't know for sure, go to device manager, stroll down to "Mice And Other Pointed Devices, and then expand it. Hopefully, you'll see touchpad driver.

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Hello all,

I unboxed this laptop today and the touchpad does not respond very well often requiring a few seconds of "wiggling" before it will work. It is also quite jumpy.

I have tried changing various settings including the sensitivity and the plam prevention, but to no avail.

I have tried this with multiple operating systems, including launching directly from a disc, and the problem persists.

Has anyone else had this experience, or any advice to share regarding this matter?

Thank you all very much for your time.

Answer:Qosmio X870-119 - Trackpad/Touchpad is extremely unresponsive

Hello,

I, too, have just unboxed a Qosmio X870-119 and have the same problem with the touchpad.

I noticed that the "unresponsiveness" happens most often when I leave the touchpad idle and untouched for a few seconds. When I do that, it then takes a couple seconds of wiggling for the cursor to start moving.

I've also toyed with all the options in the provided software, but to no avail. Maybe there's a fault with the driver ?

Thanks in advance for any help with this matter.

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Just got the Yoga Pro 2 this week. I'm noticing a small movement in my clickpad (or whatever its calls) when I lightly tap on it. It feels like there is a 2 to 3 millimeter pocket of space under it before it provides resistance for the actual click motion. If you take your finger and just lightly tap your finger on the touchpad do you hear and feel a slight vibration, like it might be loose? I know it has to move downwards motion to activate the mouse click buttons, but I feel like there is movement in the pad before I get resitance for the click motion. I'm wondering if this is the design or I just got a slightly off designed one. Does it feel solid on your Yoga Pro 2? 

Answer:Yoga 2 Pro Clickpad Touchpad Trackpad movement and vibrations

I had the same problem with mine.  Every time I'd just lightly tap the pad in order to "click", I'd actually hear a click.  Very annoying.  Some odd movement under the pad that just didn't seem right. I ended up exchanging it at Best Buy (where I bought it).  The best buy guy tried to claim it was normal, but didn't mind at all when I insisted that I wanted to exchange.  The replacement has no issues.

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Hi I have an X100e (dual core turion ybased) which appears to have developed a problem with the left most key at the foot of the touchpad. Specifically, it has developed an annoying clicking sound periodically when in use. I believe the click may be something to do with a bar that may be sitting under the key to ensure that the whole key moves parallel to the keyboard when pressed (much like other wide keys such as the space bar, the shift or enter kes). What I would like to know is whether there is a way to reseat the key to resolve the clicking sound or whether rectification of the problem lies in returning the product to a service centre for the palm rest (part code: 60Y5284) to be changed. Roger

Answer:X100e Touchpad / Trackpad button sticking / clicking

Roger- I just discovered a similar clicking/sticking problem for the "m" key on my x200s.  Did you ever find a solution to your problem? Thanks. Greg

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I've tried everything. No one had ever had this problem, except me. Searching online and Youtube proved to be no help. I beg all of you who have experience with issues like this to please read.

When I first brought my laptop (ASUS Q304UA) , it was perfectly fine and no problems. However, up until 7 months into using it, the trackpad suddenly became unresponsive out of no where. It would jump around and fly everywhere when using it. The multi touch gestures would make the screen go crazy and do all sorts of zooms, multitasking, etc when just trying to scroll down. It was definitely unusable.

This prompted me to RMA it to ASUS, which took them one month to repair it. They had apparently replaced only the hard drive claiming it was a "bad sector" or whatever... Upon several hours of use after repairs, the problem was back.

I then RMA'd it a second time which made them replace the motherboard and trackpad. Unfortunately, the problem did come back, except it took a little longer (5 days/ 1week).

Now I know that this is NOT hardware because I encountered that restarts, restores, etc all solve the problem temporarily and then comes back. When messing with programs and devices, I feel the mouse gets a little better for a couple minutes but then resumes to its terrible and erratic behavior, rendering my laptop COMPLETELY useless.

I cannot do ANYTHING with this trackpad as it constantly jumps around and teleport making it EXTREMELY difficult to click on the ... Read more

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I could really use some help with this. I've searched all over the net and there isn't a real solution to this. Most threads are closed or never answered. I have a Dell Vostro 1510 and everything works fine but when doing things fast or under high cpu load my trackpad locks up for a second and if I try to keep using it it will trail slowly until I stop for a second then go and it works again. Something is temporarily locking it up and it can be very annoying during some things.

It is a Synaptics PS/2 Port TouchPad. Using "device driver update" produced no new hardware that matched better than what I have currently. The funny thing I noticed is the device drivers for my model on Dell doesn't match what I have..

http://goo.gl/9Cc53

None of those 3 under Keyboard/Mouse match what I have. Or do they? I matched the synaptic version and it didn't match anything there. Here is a list of my shipped system specs:

System Summary

Service Tag: 8NWXPJ1 Change Service Tag
System Type: Vostro Notebook 1510
Ship Date: 6/13/2009
Country: United States
Quantity Parts # Part Description

1 F926D Processor, T5670, 1.8, 2MB, 2C Core Merom, M0
1 C158J KIT..., DOCUMENTATION..., SERI/WSI, ENGLAND/ENGLISH..., DAO/BCC
1 UY685 Cord, Power, 125V, 2.5A, 1M, C5 Dual, United States
0 01323 INFORMATION..., NO ITEM
1 F723F GUIDE..., 1510/11, VOSN, ENGLAND/ENGLISH...
1 J483C Keyboard, 84, EN-US, Single Pointing, TS S/M
1 G565C Assembly, Compact Disk Read Write/Digital Vide... Read more

Answer:Vostro 1510 Touchpad/Trackpad Freezes Randomly

Ran the Dell diagnostics and using the symptom tree I ran the 2 tests that fit this issue (I guess it's a real common problem for it to be standard in the system tree) and it didn't detect any errors/issues. All passed. By the way, to clarify what I meant by High CPU Load I was speaking of the cylinder light on the keyboard dash. I think that's actually for the HDD not CPU. So again it seems to happen when the hdd is already under load.
 

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I've been having an issue with my X270 laptop since I bought it. The laptop is running Windows 10. What happens is randomly (this can take weeks, or days) the trackpad and pointing stick completely stops working. The only solution is to uninstall the drivers and reinstall them using an external mouse. I've tried various versions of the drivers, including the latest, and it still continues to happen. Any solutions to fix this?

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I have two issues and would appreciate any help.  In a nutshell: Bluetooth module is in place, but doesn't appear in Device Manager. What is the part no. for the cable that connects the bluetooth module?Touchpad/trackpad stopped working after disconnecting/reconnecting its ribbon cable (while checking the bluetooth module) - I can see the little gold fingers at the motherboard end are now messed up. What is the part no. for this trackpad ribbon cable?In more detail:1) On my T430S I replaced the bluetooth daughter board because I thought it might be faulty - but I can still not see any bluetooth hardware in device manager, and no driver installation seems to get it to show. Can someone please tell me the part no. of the ribbon cable and small board 'Bluetooth Wireless Radio Switch FPC' (see https://support.lenovo.com/au/en/documents/pd023563).2) After messing around with the bluetooth module (see above), thetrackpad/touchpad and trackpoint no longer work. I can see now that the ribbon cable's small gold fingers are damaged (the cable poking straight up from the trackpad and connecting to the motherboard. This is the more serious problem - but I can't work out what the part number is for this ribbon cable. My keyboard bezel does not have a fingerprint reader.Thank-you again for any help

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Hi all,

I've basically spent the whole day looking for a solution (which I still don't think I have), so figured I'd try my luck here.

The trackpad/touchpad (mouse cursor) on the Dell XPS 13 (9343) will randomly freeze-up, stop scrolling, stop being able to mouse click, start randomly resizing/scrolling or will cease to do anything at all after a while. This is a known issue apparently and commonly experienced by most owners.

Does anyone know of an actual solution for this? Dell released a firmware update that supposedly addressed the issue however unfortunately mine started doing it again today to the point where I had to literally power the machine off and reboot.

From what I've read here:

YES!!! A SOLUTION/ACTUAL WORKING FIX! XPS Laptop's - Touchpad / Touch pad / Mouse issue. Windows 8/10 need apply. Scrolling in Chrome mirrors that of Edge. Now THIS is Precision. Scrolling you're actually used to seeing on a laptop. : Dell

It sounds like my next move might be to try installing the windows 10 PS/2 generic driver from Synaptics?

Any advice/help on this would be greatly appreciated! I can't really find any solutions or updates past 2015..

Between this and trying to update my sound driver, I'm losing my hair, FAST.

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Following some extremely helpful posts here, I've succeeded in installing Windows 7 Home Premium 64-bit on my HP Pavilion 15-n228us. I can't figure out how to adjust any settings on the touch pad / track pad, however. It's overly sensitive right now and interferes with typing. I assume I'm missing a driver that will enable me to control it?













Solved!

View Solution.

Answer:Touchpad / trackpad drivers for Windows 7 64 Home Premium on...

Look in Control Panel, change View by: Small icons at top right. Now you should see Synaptics icon.Open it to configure Synaptics. If you don't have Synaptics or don't have settings needed, try this Synaptics driver: http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64969.exe

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I have to press really hard to get both the both the the left and right click button to actually work.  Gota really squeeze like for a tiny fraction of a second before anything happens.  . What could be? Is it a physical problem I can fix myself? I've gotten by by using that feature that lets you lightly tap anywhere on the touchpad in orde to left click, but right clicking is still a pain in the ass.

Answer:Y580 touchpad clicking problem

if you would like, I could provide you with the information to click down on the trackpad anywhere with two fingers, and it would act as a right click

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HiSo I was cleaning my touchpad with a micro fiber cloth dipped in colin today.Its not working properly after I cleaned it, the pointer is jumping and it's not recognizing my taps.Can you help me fix this ?

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I have windows 8.1 and latest synaptics driver installed from lenovo drivers site. Whenever I install something or windows doing maintenance gestures like two finger scrolling stop working. Also drivers load too slow, after I boot into windows 8.1 and being into desktop they take 2-3 mins to fully enable gestures and stuff.

Answer:Lenovo y580 touchpad Problems

Not the same but if related. My mouse has froze on me twice now. I started a thread on it already. I have z70-80





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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Hello there. A few days ago I noticed that i cannot do the right-click with two fingers on touchpad as I used to do till then.Every other multitouch option works perfect as before (scrolling, rotating, enlargeing), but this one. I reinstalled synaptics driver with the one I got with laptop, and other one I found online. Both drivers doesnt solve my problem.Already tried this CLICK, but this stands for another model, and there's no "2FingerTapPluginID" in there for me.Does anybody knows some other way to get it to work again?And more: now i cannot get back to old driver version. In 17.x i cant turn "sliding cursor" on (there's no option), and i CANT get back to 16.x because everytime i reboot pc, it automatically immediately installs 17.x and asks for another reboot. I cant use the pad without my cursor sliding, i got used to it too much. Im rebooting my pc for 2 houts now, swearing on it by the time, can anyone help me PLEASE before i throw it out the window?

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This may sound like an odd request, but is there a way to disable the touchpad buttons from moving the mouse, but still have them work when they're pressed? Here's what happens...I'm using the touchpad and I hit the left button and it moves my mouse pointer a little.  But I don't want it to move. I just want to press the button without my touching it causing the pointer to move a little. It really screws with some things I do.
 
Is there any solution to this? If not, can I buy a completely different touchpad?
 
Thanks
 
- Brian
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.  Model name based on prior forum activity.
 

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I'm 11 and using Ubuntu 17.04 Linux on my Lenovo Y580. The problem I'm having seems to effect every operating system I've used on it. The touchpad flips out randomly and sometimes stops working at all. Sometimes it will start to work but only for so long. It's will massively teleport up and down until I start hitting it a little bit, but this is bothering me and hitting it probably makes it worse. Any help would be appreciated. feel free to ask more advanced questions just because I'm 11. I will understand for sure.

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Hello. My cousin came over my house today and he needed my mouse, so I let him use it. Afterwards, I started getting bored and wanted to play Minecraft, so I started it up. I walked around and noticed I couldn't look around while walking (basically using wasd to move around). I looked everywhere on the forums and nothing really lead me to fi it. I looked at my Synaptics Pointing Device Properties in the taskbar and didn't see anything about disabling it. Is there a way? Because I am able to play with a touchpad, but not able to because of this.P.S. I have Windows 7 Home Premium

Answer:Y580 Disabling touchpad when typing

hi DESTRUKTR531,
 
Welcome to the Lenovo Forums.
 
Your problem might be similar to this thread.
 
Can you try to:
1. Go to the Control Panel (large icon view) > Mouse > Device Settings > Settings
2. Under the Synaptics Settings, go to Pointing > Sensitivity > Palmcheck and set the palm sensitivity to minimum and test the game. 
 Spoiler (Highlight to read)
 
 
Let me know your findings.
 
Cheers

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Hi guys, I have owned my Y580 for 10 months now and I love it with one expection - the touchpad itself is fine but the integrated mouse buttons are appalling. The left click often right clicks insteads and occasionally neither button clicks at all. I don't think it's a software issue, more a hardware / design issue - the actual buttons themselves are getting increasingly difficult to click at all (they occasionally get stuck) and I'm worried this will get worse and worse over time. Do any other Y580 owners have similar issues? Is it worth me contacting Lenovo support for them to take a look and possibly repair whatever the issue is?  Cheers,Nik

Answer:Y580 Touchpad Button Issues

hi Nik,
 
I can't verify the issue that you're having as there's no Y580 unit available here in the lab but these sticky / stucked keys that you're having is most likely a mechanical problem with the Touchpad itself (probably have worn out due to everyday use).
 
I recommend you contact lenovo on how to go about getting the touchpad looked but you may need to sacrifice a few days to a week to get the unit serviced.
 
 
Regards

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This may sound like an odd request, but is there a way to disable the touchpad buttons from moving the mouse, but still have them work when they're pressed? Here's what happens...I'm using the touchpad and I hit the left button and it moves my mouse pointer a little.  But I don't want it to move. I just want to press the button without my touching it causing the pointer to move a little. It really screws with some things I do.
 
Is there any solution to this? If not, can I buy a completely different touchpad?
 
Thanks
 
- Brian
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.  Model name based on prior forum activity.
 

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Hello Everyone, i recentl updted my Y580 from win 8 to win 8.1 and i was happy to find that lenovo already had drivers here for 8.1.I only hve a problem with the synaptics driver, the install wont start and somtimes when i boot my system i get a error window and that the touchpad inst working.i still can use the stock/recover windows 8 drivers but i prefer to use the lstest one - because i hope that it is more stable. but as it wont installs...it extracts fine, creating a folder in c:\drivers\Synaptics Touchpad Driver\ but the setup.exe just closes and does nothing on my Y580 Even running it as administrator (my login account has that powers anyway) don't changes its behaviour... I hope someone knows how to fit it or get it installed correctly...

Answer:Y580 Win 8.1 Touchpad Driver don't installs

Hi HunterHamburg,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that Windows 8.1 Touchpad driver is not installing in your Y580 Laptop, as the downloaded driver is extracting in the C:\ Drivers\Synaptic Touchpad Driver. Please right click on the downloaded file and select ?Run as administrator? option this should resolve the issue.
 
Hope this helps!!!
 
Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar






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Hello everyone, Today I finally received my Lenovo Y580, and thought everything was in order until I began using the touchpad. I noticed that the touchpad is extremely jerky when in use, and will jump from one place to another. This will often result in me misclicking and make it almost impossible to use. I even noticed that the left click would sometimes result in a right click. I started browsing some other forums and tried uninstalling the Synaptics touchpad driver, which unfortunately only made things slightly worse. To my disappointment, I can't seem to access the drivers for my laptop on neither the US or GB lenovo websites. It's probably worth noting that the touchpad improves significantly when not connected to the power supply and also that this problem was present before I even installed anything on the computer. If anyone could help me out with this issue, or at the least direct me to the latest touchpad drivers for the Y580, I would greatly appreciate it. Thanks.

Answer:Lenovo Y580 Touchpad Issues

pdrbrgr wrote:Hello everyone,  . It's probably worth noting that the touchpad improves significantly when not connected to the power supply and also that this problem was present before I even installed anything on the computer.   Thanks. Hi, from the above observation,that the touchpad's userbility improves significantly,when not connected to the power supply, it would appear that the power cord may be at fault. Or your power supply??   

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Hello, My touchpad is not working....basically the pointer is not moving. The buttons are functioning, just the pointer is stuck and in order to make it move I have to slightly touch the left button....I don't even have to press it. Is this something from the settings, because I can not find the right one to fix it. Please help guys! Regards,T.D













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Answer:Lenovo y580 touchpad not working

did it work last week?maybe you should uninstall the driver and the intelligent touchpad software, then reinstall just the synaptics driver.





__________________________________________________Y580 3610qm

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The touchpad driver for windows 8 gives error " instdp.exe requires 64-bit installer" And the touchpad scrolls does not work.

Answer:Y580 touchpad driver for windows 8..

 
 
 
 
 
 
Hi
 
Welcome To Lenovo Community
 
We are really sorry to hear about the issue you are facing,  
 
Please try updating the bios and touchpad drives to fix the issue
 
BIOS Update
 
TouchPad Driver (Cypress, Synaptics)
 
Do give this a try and let us know  
 
 
 
Hope This Helps
Cheers!!!
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------

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Does anybody know how to change the working area of the Y580's touchpad so it doesn't include the buttons? Some software requires a drag while depressing the right-side button but this is not possible with the default settings.I found this forum (http://superuser.com/questions/229489/disable-touch-pad-for-mouse-button-region-on-new-hp-pavillion-... detailing it with a different version of the Synaptic software but those options are not available in the version shipped with the Y580. Thanks

Answer:Disabling part of touchpad (Y580)

Hi
 
Welcome To Lenovo Community
 
All the OEM?s will have different drivers as per the model requirements
You can download the generic drivers from synaptics to have all the features
 
http://www.synaptics.com/resources/drivers
 
 
 
Hope This Helps
Cheers!!!
 
 
 
_______________________________________________________________________________________________
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
 
Did someone help you today? Press the star on the left to thank them with Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!  This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
 
Follow @LenovoForums on Twitter!

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The touchpad behaves erratically (mouse pointer goes wild when I put my finger in the touchpad, either in rest or in movement) after a few hours of gaming (if the keyboard lights are off) or after half an hour or so of general use (if the keyboard lights are on). It seems to me that there is some sort of heat-induced short contact going on. Does anybody know how to fix this? I've got a friend to bring me this notebook from the US, but unfortunately this model isn't supported by Lenovo here in Brazil. Now I may need to find a fix for it myself (or resort to workarounds). A lesson learned for my next purchase: be more careful with so-called "worldwide" warranties.













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Answer:Y580 touchpad stops working when hot

Hi
 
Thanks for the post.
 
As per your concern touchpad will not work while system gets overheated after playing games.
 
To diagnose, I would suggest you to please re-install the Touchpad driver and update the Bios of your system from the below mentioned web link.
 
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073649
 
Afterwards, please restart the system and check if the issue gets resolved.
 
Regards,
Sameer
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I am running the latest build of Windows 10 (build 10240).

Now that release date is coming driver updates are arriving for my laptop (Acer ES1-111M). One of which is for the Synaptics touchpad. When I apply this driver and restart my laptop the trackpad no longer works and the new driver has an error in Device Manager and cannot start.

This device cannot start (error code 10)

The specified request is not a valid operation for the target device.

If I try to update the driver it says the latest version is installed. I have to rollback the driver to the previous one supplied by Microsoft and the trackpad works again, However the entire process repeats when the Synaptics trackpad update is automatically installed again by Windows Update.

Does anyone know how to solve this?

Thanks.

Answer:Latest updated Synaptics touchpad driver kills my trackpad - help!

Hi,
same issue with me. At each reboot, I have conflict with an IBM driver for my synaptics touchpad.
Any solution ?

best

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Product: HP Spectre x360Product #: L0Q59UA#ABL Hi, I'm having a problem with the touchpad's sensitivity and responsiveness. My father bought me this laptop a week or two ago and it's been great. By far the best laptop I've had thus far, but now it is having a major issue with the touchpad. I've scoured and googled this problem and these forums and found similar things but all the solutions offered were ineffective and I'm also having some problems I didn't see reported about. The touchpad was fine at first, and whenever I restart the laptop, it's fine and works as intended. However, a few minutes into use, if that, it starts to act up. By this, I mean the following: The cursor does not go where I intend itIt's laggyLeft click results in that omni-directional scrolling icon and trying to move the mouse means scrolling/moving the page.Right click moves off to the side and is generally weird and cannot click accurately.I can no longer soft tap to click/select something.The mouse moves on its own. As I was typing this, it tried to select/move/edit stuff. It's very erratic and makes typing or clicking or selecting very difficult.The page scrolls down on its own.I'm starting to think my laptop is haunted.There's more I can't think of right now, so I might edit the original post/comment with more info or make a subsequent post in this thread. I've tried to clean the touchpad with a lightly wetted towel (to get rid of any oil finger stains or whatever), and follow... Read more

Answer:HP Spectre x360 Touchpad/Trackpad issue (Erratic + Unrespons...

Hello adamartsy,Thank you for posting on the HP Support Forums. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicaly post ( serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.If you have already resolved your matters, please disregard this message. Thank you Duane_D

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I am also having same experience with my HP Spectre Laptop puchased few weeks agao. Please post the solution on teh forum so that all can benefit. Thansk

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I bought my Y580 about a month ago and it has been great. The only problems I've been having with it is with the touchpad. About a week ago the synaptics software on here started to shutdown at random and things like two finger scrolling and swiping from the sides would all stop working. I searched around and downloaded updated software both from synaptic's website and from lenovo driver support. The newest ones from lenovo are the only ones that don't quit at random but now the only thing that doesn't like to work still is the two finger tap to right click. Sometimes it'll work for the first ten min when I first turn the laptop on but then it'll quit. Two finger click sometimes works for right click but not always and two finger tap for right click never works any more. And suggestions would be nice. Thanks.













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Answer:Y580 touchpad two finger tap for right click not working

hi jacrushar,can you please un-install the drivers first? after reboot, please, check your volume d:/drivers for drivers and re-install the drivers.please, post back the results.

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The two-finger function seems to be delayed (as in, it will work 10 min after i log in to the computer), or it sometimes does not work at all. To make it work, i would have to go to controlpanel-->mouse. Of course, i have redownloaded the driver around 3 times, which temporarily fixed the problem. Any way to permanently fix this? P.S, sometimes the num-lock/cap-lock animation that appears at the bottom right corner of the screen stop working too (if that helps)

Answer:Y580 Touchpad 2-finger scroll function

bookzie wrote:The two-finger function seems to be delayed (as in, it will work 10 min after i log in to the computer), or it sometimes does not work at all. To make it work, i would have to go to controlpanel-->mouse. Of course, i have redownloaded the driver around 3 times, which temporarily fixed the problem. Any way to permanently fix this? P.S, sometimes the num-lock/cap-lock animation that appears at the bottom right corner of the screen stop working too (if that helps)Un-installing in Device Manager and rebooting may help. Let us know how it goes.

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Hello,So i've upgraded my system to W10 on my Y580. The process was mostly painless, but i am very dissatisfied with the touchpad drivers provided by Lenovo (the ones automatically downloaded by Windows Update). They make the touchpad very imprecise, lack features present in W8 and W7 drivers and overally make for a very annoying experience. I constantly end up clicking stuff i wasn't even aiming for, sometimes the pointer doesn't move at all, and sometimes it behaves very erratically. I've since downloaded some drivers meant for different laptop models and they are a bit better when it comes to precision, but some unnecesary pointer movement still occurs. Also I don't know how to disable palmcheck.Is there any hope for improved drivers? It's incredibly annoying to use my computer without a mouse now (and i do that a lot).

Answer:Lenovo Y580 touchpad driver for Windows 10

Hey there, I just upgraded too! I ended up using an older version of the Windows 8.1 touchpad driver. It works perfect after some adjusting, just remember to go into the settings>scrolling> and uncheck "enable reverse scrolling".  You can download #8 at this sitehttps://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Lenovo-Y580-Windows-8-Pro-64bit-Complete-Driver... 

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Just this morning the touchpad stopped working while i was in the middle of using it. I tried a system restore to yesterday (when it was working just fine) and restarting my laptop and no luck. The laptop is fairly new..I got it late November so I don't know why this is happening. I also tried downloading the synaptics driver touchpad driver and during installation i got an error and now it says no synaptics device found. Very very confused. Any help would be greatly appreciated, going to stop trying to fix it myself now since i have no idea what im doing.













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Answer:Lenovo Y580 Touchpad not working, help appreciated

hi Reversal,
 
Welcome to the Lenovo Community.
 
If the touchpad suddenly stopped working, try to:
 
1. Turn off the computer and remove the AC adapter and battery.
2. Hold the power button for 30secs and re-insert the AC adapter and battery.
3. Turn the computer ON and press F2 to boot into the BIOS, when you're in, press F9 to reset the settings to factory and press F10 to save and exit BIOS.
4. After booting back to the OS, uninstall the current touchpad driver (requires a reboot), then re-install the Touchpad Driver (requires a reboot).
 
Windows 7 (32bit / 64bit)                                      Windows 8 (32bit / 64bit)
TouchPad Driver (Cypress, Synaptics)              TouchPad (Cypress, Synaptics)0pto14ww.exe                                                         0pto09w8.exe142MB                      &nbs... Read more

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Hello everybody. I suppose the matter was discussed already, but I just can't find out the answer at all neither in UG, nor in the google, nor here. How can one use touchpad as middle-mouse-button click? It's quite boring to press right button and choose "Open in new tab" option when surfing.

Answer:Y580 Touchpad Middle click emulation

Hi
 
Welcome To Lenovo Community
 
Please open mouse option under control panel and click on synaptics tab
Here you can configure the touchpad functions enabling emulated middle click
 
You may also try The Middle-Click Simulator
 
Please refer below links for more details
 
http://cybernetnews.com/helpful-tip-middle-click-on-a-touchpad-laptop-mouse/
 
http://sinairv.wordpress.com/2011/04/16/enabling-middle-click-in-synaptics-touchpad-drivers/
 
 
Hope This Helps
Cheers!!!
 
 
 
_______________________________________________________________________________________________
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
 
Did someone help you today? Press the star on the left to thank them with Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!  This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
 
Follow @LenovoForums on Twitter!

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Hi guys, I bought a lenovo ideapad Y580 two weeks ago and I have a problem. It's not a big problem but it is kind of annoying when playing some games. When I am holding a key on the keyboard, my touchpad does not work, I can't click either.I want them to work at the same time, how do I do this? - Geertje













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Answer:Keyboard and touchpad don't work at the same time Y580

Hello Geertje, Please go to synaptics settings and set palm check  to minimum , let us know if problem persists.  Thanks  

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everything on my thinkpad w510-4318-cto   works except trackpad and touch pad buttons and i tryed drivers  and even reinstalled windows 7 pro 64x and doent even work in setup..   is their i can check or do or  do i need to order something 













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Answer:ThinkPad W510 4318-cto trackpad or touchpad buttons dont work

have you tried FN+F8?

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Hey guys, i had the Y580 under the christmas tree and have been having issues with the touchpad since. It appears that if i make a downwards swipe from the upper 25% there is no reaction from the cursor. Then again if i move my finger horizontally in this segment the movement is totally fine. I doublechecked, switched and re-installed the drivers, but i didn't succeed. I managed to get rid of the problem once, choosing the PS/2-mouse driver but ended up losing the ability of using gestures (like 2 finger scrolling). Anyways, this is not an option as i definitely want to use gestures.The touchpad is working fine, i just think the driver misinterprets the scrolling.Any ideas? Thanks in advance!

Answer:Y580 Touchpad - upper sector not working properly (?)

idk it seems that the trackpads on these laptops devices aren't very good. Mine slows down and drags occasionally.  Also, the trackpad gestures are intermittent.  I'm hoping that re-installing the drivers helps.  

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Hi Guys,  I have strange problem with touchpad on my Ideapad Y580. I've bought my y580 about one month ago and since beginning it goes like this:1. I had to install system (Win8) and drivers (downloaded from lenovo support site)2. Everything works fine until I turn off laptop (sleep, hibernate, whatever).3. When I turn on the laptop, touchpad is either not working at all (in device manager I can see code 24) or it works for a 2-3 minutes and then stops working (no error codes in Device manager). 4. If I uninstall all touchpad drivers and restart laptop there are two kinds of situations:a) Windows recognizes touchpad as PS/2 mouse and it is working fine until .... go to 2)b) Windows recognizes touchpad as PS/2 mouse but it is not working (again code 24). In this situation I can uninstall this 'ps/2 mouse' and restart. Now we can go to 4a. I've tried to look for solution over interenet (lenovo forum, win8 forum). There are some solutions for some issues with the synaptics touchpad but none of them works in my case. I have the latest BIOS, I've tried drivers for lenovo site as well as for synaptics site. Installing/uninstalling lenovo energy management. I've tried working with or without battery. I've tried dissabling some gestures in touchpad options. The problem still exists.   Does anyone have simillar problems? 

Answer:Y580, Windows 8, Synaptics touchpad acting weird

yeah have similar problem its so random sometimes working and stopping and vice versa after sleep. i sometimes get an issue with sound not working and network not working after sleep but these are much less frequent. cant find out how to fix this.... 

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The Ideapad Y580 touchpad can not being configured. Because the application crash when launching the setting panel on Windows8 64bit system. (latest version installed fro Lenovo drivers) How to setup this Synaptics Touchpad to be able to use it confortably ? Crash log below:Here are the crash log:Nom du journal :ApplicationSource : Application ErrorDate : 10.02.2013 15:24:37ID de l?événement :1000Catégorie de la tâche 100)Niveau : ErreurMots clés : ClassiqueUtilisateur : N/AOrdinateur : ideapadDescription :Nom de l?application défaillante rundll32.exe_shell32.dll, version : 6.2.9200.16384, horodatage : 0x50109cddNom du module défaillant : unknown, version : 0.0.0.0, horodatage : 0x00000000Code d?exception : 0xc0000005Décalage d?erreur : 0x0000009d78e1007bID du processus défaillant : 0x4c8Heure de début de l?application défaillante : 0x01ce079a563b2c11Chemin d?accès de l?application défaillante : C:\windows\System32\rundll32.exeChemin d?accès du module défaillant: unknownID de rapport : 98cbac32-738d-11e2-be8d-e006e6bfc1eaNom complet du package défaillant :ID de l?application relative au package défaillant :XML de l?événement :<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System><Provider Name="Application Error" /><EventID Qualifiers="0">1000</EventID><Level>2</Level><Task>100</Task><Keywo... Read more

Answer:Y580: synaptics touchpad settings cyclic crash

hi smo_ch,
 
Welcome to the Lenovo Forums.
 
Can you try to:
1. Uninstall your Touchpad driver under Programs and Features on the Control Panel. (requires a reboot).
2. Reinstall the Touchpad driver by navigating to the path D:\drivers\Touchpad (requirs a reboot).
3. If that doesn't work, install this driver:
 
Synaptics Touchpad Driver v16.3.8.8
Windows 8/7/XP/Vista 64/32-bit Edition
111.2 MB zip
 
4. After installing the drivers, check this guide on how to configure your touchpad.
 
 
Let me know your findings
 
Cheers

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I've noticed that the touchpad on my Y580 had been jumpy. So, after some Google searching, I noticed that there was a similar problem that had been reported with the x220 (more details can be found here): http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/90w-UltraSlim-adapter-leads-to-unusable-jumpy-... Owners in the thread above were able to link their jumpy/erratic trackpad issues to the power adapter. So, I decided to see if the adapter was in fact the problem. I unplugged the adapter and simpy worked off the battery, and of course, the jumpy trackpad issue dissapeared. I noticed that the solution for the problem described in the link above was fixed with a firmware update. (see link below) http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-Touchpad-jumpy-response-when-used-with-90... Can we have a similar firmware update for the Y580 since I do not want to have to work off of my battery in order to have a stable, non erratic touchpad?   

Answer:Lenovo Y580 - Touchpad jumpy response when used with adapter

So I've noticed that if I put the laptop on my lap, the problem also goes away. But if I place the laptop on a table and just place my finger on the touchpad, the cursor will jump around and be erratic again.

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My problems are very similar to those in this thread, to which I didn't see any resolution. http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/y580-touchpad-not-working/m-p/898175/highli...Anyway, I've had my Y580 for...about 12 hours now, and right out of the box the left mouse button isn't working. About 10% of the time, if you press really hard, it will work, but that's not exactly working condition.  I'm guessing this means the palmrest itself needs to be repalced, so I'm wondering how I can go about getting warranty service WITHOUT calling the phone number. Right now I have larangytis and can't talk on the phone. Moreover, there must be some other options already for the deaf/hard at hearing.Anyway, could someone please help me out with this? Also, if possible, I think this kind of information really needs to be put on the support page itself. Again, there are people who will *never* be able to call you guys on the phone. That's a problem that needs to be accomidated!

Answer:Y580 Touchpad / left mouse button not working

Well, this hasn't gotten me anywhere, so I had a friend talk to the warranty department for me on speakerphone. Lenovo is taking care of everything now, but seriously...you NEED an option for people who for some reason can't talk, or are deaf/hard at hearing. I even asked at the end of the call if there was such an option, and the rep said there wasn't. Lenovo already has 24/hr sales reps available via chat...why not have that same technology for the warranty department? Definitley unfair to someone who is permanently hearing impared or such.

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So I have had a very... VERY... irritating problem with my Thinkpad. For the first 6 or so months I had the laptop it worked fine. Then, the left click on the touchpad was functioning like the right click (bringing up a menu).  I immediately disabled the touchpad and then used the trackpad right and left clicks which worked perfectly. After another 4 or 5 months, those buttons stopped working altogether. I could still use the touchpad to move the arrow, but I couldn't click on anything. I bought an external USB mouse and that worked fine for another 2 months. Then for a few weeks, it would work on and off. I'd have to wiggle it around in the USB ports to get the laptop to recognize it. (it had nothing to do with the ports... there were 3 of them and they all worked fine). Then it stopped working completely, AND, my laptop refuses to acknowledge ANY USB I plug in.  I have run out of options now. I can't even install anything, download any files from lenovo website. I can't do anything. Does anyone know if it is still salvageable? Has anyone had the same problem? The lenovo digitizer for tablets.... would that work for this thinkpad? (sorry... not as tech savvy as the rest of you) Thanks a bunch,Amanda

Answer:Lenovo Thinkpad T420 trackpad and touchpad right/left click stopped working

Go into the BIOS (press F1 during the initial bootup) menu then go into CONFIG -> Keyboard/Mouse -> Disable both the TrackPoint and Touch Pad -> press F10 to save and exit.

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Hi guys, I am trying to maintain my doughter's school aptop but encountered something exceding my limited expertise. Since about 10 days the touchpad, buttons and the red thingie stopped working. I have read all the forum issues, uninstalled the drivers and re-installed new ones (first through the lenovo sulotion centre, then the synaptics generic version). About 6 times now. That didn't work. It says "component not present, not working correctly or divers not fully installed, error 24" (translation from Dutch, probably used some incorrect terms).Running windows 10 on this t420. All worked fine untill this happened. I saw that some new mouse drivers have been installed around the day of malfunction but can't find how or where to remove those (still getting used to this windows 10).Any suggestions? 

Answer:Lenovo Thinkpad T420 trackpad and touchpad right/left click stopped working

So far, there's just 2 of us with trackpoint / touchpad problems as a result of installing Windows 10.  My post:  https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T420-Win-10-Pro-Ultra-Nav-19-00-12-61-Tr... I've combed through this forum and have no one else reporting these same issues; most are reporting that left and right click buttons are working, but the middle button did not work.  In my case, it was the opposite; the middle button scrolled (albeit very choppy), and the left / right buttons were dead.for my Trackpoint.  It's not a hardware issue, as all buttons function as normal in Win 7, but upon installation of Win 10, the buttons do not work.  I went so far as to do a clean install of Win 10 to ensure there were no conflicts between Win 10 and any leftover Win 7 system files, only to end up with the same old left and right button problems. So until the Ultra Nav drivers to enable full functionality of trackpoint / touchpad device, the only solution is to use a physical mouse or revert back to your prior operating system.    

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Where is the Intelligent Touchpad driver for the Y580, it never came in the partition created with my laptop and after reformatting everything, the only driver that I don't have or can't find is this one. Also WIDI opens but closes as soon as the window comes up, it gives an error window but that goes away so quick I can't read the error.

Answer:Y580 Intelligent Touchpad Driver? And WIDI doesn't work.

 
Hi
 
Welcome To Lenovo Community
 
Please find the link for Touchpad drivers which is available on Lenovo support site
 
TouchPad Driver (Cypress, Synaptics)
 
Type the ?Event Viewer? in the Start Search Box  and check if any event is created  for  WIDI
Share the details to help you further
 
 
Please let us know if you have any further question.
Hope This Helps
Cheers!!!
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Hello, I recently purchased a Y580 with Windows 8, and several of the Synaptics gestures do not work. I tried with both the latest Lenovo drivers & the generic Synaptics drivers and several features seem not to work. 4-finger actions do not work, the single finger edge swipes are all inoperable, except or the right edge gestures which brings up the charms menu. I did do a clean install on my SSD, perhaps there is an application that I need for the 4-finger swipes and the single finger edge swipes to work, but I'm unaware of what that is. Any help/guidance is very much appreciated.





*****************************************************************************| Lenovo Y560 06465BU | i7-740QM 1.73GHz | ATI HD 5730 1GB | 15.4" HD LED 1366x768 LGD229 | Intel Wi-Fi 1000 | Win 7 HP x64 | Bluetooth 2.1 + EDR | 3dMark06 8189 | BIOS v62

Answer:Lenovo Y580 - Synaptics Touchpad gestures eliminated/disabled? Win 8

Hi meetloaf13Please give the chinese lenovo drivers a try and see if they workhttp://driverdl.lenovo.com.cn/lenovo/DriverFilesUploadFloder/35868/Win8_TouchPad.exeRegards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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Good evening, Every now and then, after using the laptop for a while, or getting it from sleep mode, the touchpad simply quits working as it should. Clicking by simply tapping the pad stops working, and clicking by really pushing in the trackpad itself will only activate either right or left click. Sometimes it even quits working at all. After rebooting the device the issues will be over, which makes me think it is some sort of a software issue. Also every now and then, while working in my student room, my laptop loses its internet connection. While there are many Wi-Fi signals in my student room-complex, it can't detect any of them. Then, after waiting for some time and rebooting the device once or twice, the connection will get restored, and all the other signals are back as well. Both issues aren't very huge, yet very annoying when working on a paper or so. Especially since I bought the laptop a little longer then two months ago, assuming due to it's price and the ThinkPad?s reputation (being able to stop a bullet and yet still work) this is a huge disappointment Anyone who has a solution for me for either one of these problems?Thanks!  

Answer:Lenovo W540 randomly loses Wifi connections and its trackpad/touchpad often doesn't work

I have also noticed some wifi problems on the W540. I have the Intel AC7260, and occassionally, it stops working - reporting a driver problem. When this happens, it is not working at all and cannot scan for available wifi networks - exactly like you report. However, if I do a quick uninstall and scan for hardware changes within device manager, normal operation is restored, without having to reboot repeatedly. After a while, it will stop working again - this is not too frequent, however. I assume it is a dirver problem.

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