Computer Support Forum

Y430 Dunno if its Hardware or software problem, please help!

Question: Y430 Dunno if its Hardware or software problem, please help!

Got a Y430 Ideapad with windows Vista basic.1] Lately having screen problems... lot of colors appear as if a magnet is placed on the screen. Screen jumps and flickers randomly for example if I were to open MS word it gets worse for PDF not so and if videos no probs with jumping but the color pattern is changed 2] I am not able to personalise settings. Right click->Personalise opens a folder box that disappears by itself. Same happens with Windows update icon. I get message 'Windows Update is available' if clicked the folder opens and closes by itself. What could be the problem? Is it software or hardware? Please suggest ways to detect where the problem.

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Preferred Solution: Y430 Dunno if its Hardware or software problem, please help!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Y430 Dunno if its Hardware or software problem, please help!

Are you using antivirus-malware protection?Get it scanned for infection first.Post results.

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so yesterday i power up my computer and... it comes up with the, 'hey, your pci.sys file is screwt. go fix it.' message. so i look this up on google, on here, everywhere, and i come up with a couple of solutions that are suppose to work. i have tried these solutions. they didn't work

solution 1: pci.sys software

i did the XP recovery thing. i expanded pci.sy_ from the i385 directory on the cd. i also tried copying pci.sys from my second hard drive, which had the old xp install on it. then i tried using an SP2 interleaved (or whatever you call it) installation cd i had made, and used THAT pci.sy_ file.

still started with the pci.sys error.
solution 2: pci.sys hardware

i took out memory stick #1. rebooted. no joy. i took out memory stick #2. ditto. i took out memory stick #3, i didn't even get the screen to come up. i put the memory back in.

i took out a wireless nic card i have in the pci slot. rebooted. no joy. i put it back in.
i took out my pci-e video card (not even sure that's the same bus, but what the heck). rebooted. no joy.

and that's all that's in there! no sound card or anything. IS there a procedural anomaly because i did it backwards? that is, instead of ripping EVERYTHING out first, and putting back in one by one, i just ripped out one at a time?

also note: my power supply in this machine blew out 3 weeks ago. i got a replacement and powered it up and everything ran fine, so presumably it did not blow up any... Read more

Answer:Solved: pci.sys Software Hardware I dunno what ware

today i ran MemTest86 v4 on it.

one standard pass. no errors. it can't be the motherboard, can it???

i am tempted to try this procedure:

eight steps to fix xp. but though it has stops with similar errors, it does not mention the pci.sys file. does anyone think this could help??

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ok this is not that old it's a brother MFC 4350 it was just working fine well anyway when i turn it on it says please wait then it says printer offline and it says please open cover well that doesn't do anything so then i try to access from my computer and it gives me this error message: Machine Error 76 wtf is that suppose to mean what does it mean and is there a solution plz help PLEEZE(THIS MACHINE WAS NOT CHEAP LOL) PLEASE HELP PLEASE ANYONE SOMEONE PLZ ;( I REALLY NEED THIS MACHINE PLEASE HELP PLEASE

Answer:What the hell problem(dunno if it falls under hardware but it's an all in 1 printer)

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Hello everyone. I'm new here and this will be my first post on here. I'm sorry if I have started this post in a wrong thread. I'm unsure of where it should go. Anyways, I'm not a tech expert so that's why I here. I will try my best to describe my problem tho.

First of all, I have been having this problem since last week. The problem is that it just auto shut down on me without any warning.

I thought it was because its overheating/the cpu reached it limits hence why it auto shut, but thats probably not the case.

And since that happened I just thought to myself that I should just reinstall windows. Haha. I thought that would solve my problem. But it didn't.

This crash problem occured when I opened game. I also realised that it happen as well when I browse the internet using firefox. Like after I opened it for a few minutes it then shut down.

However, if I'm not opening anything else and just at the desktop and only transferring files for hours, the crash never happen unlike after I rebooted, went to firefox, then googling stuff and then poof, it crashed. I also checked the cpu too, but its not overworking itself. Its just chilling.... Oh, and I checked it from task manager.

I already tried uninstalling the nvidia drivers and went to surf the internet afterward. No crashes at all. I could watch youtube as well without having it crash on me. But when I reinstalled the driver back. It happened again.

So... I don't know really wha... Read more

Answer:I have no idea where this should go... Edit: This should go to hardware but I dunno how to move it.

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Question: Y430 Software

Hello, I have recently received a new Y430. Upon receiving the new system, the hard drive failed almost immediately. Several tests show that there are multiple read errors. So, I have purchased a new hard drive and proceeded to install Windows Vista and all the necessary drivers from Lenovo's web site. However, there is some software that I cannot seem to find/obtain, and I did not receive any discs with the laptop. Several features, such as Dolby Control Center, is not available. I cannot find the installer anywhere for my machine. Also, not all the media controls work (the only ones that do work are the playback controls, but then again those do not always work). The mute function works, but sometimes the software for the volume control is spotty (sometimes working, sometimes not). The subwoofer seems to be affected as well, as no bass seems to be produced from this speaker. Any and all help to this situation would be greatly appreciated.

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Logfile of HijackThis v1.98.2
Scan saved at 12:29:45 AM, on 1/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Pro... Read more

Answer:HJT LOG...dunno what the problem is

Hi audiboy, Welcome to TSG!!

Download Spybot

Click on "Search For updates" when prompted.

Scan, click on fix problems.


Download AdAware SE Personal:

Install the program and launch it.

On the bottom right-hand corner of the main window click on Check for updates now then click Connect and download the latest reference files.

In the main window: Click Start and under Select a scan Mode tick Perform full system scan.

Deselect Search for negligible risk entries.

To start the scan, click the Next button.

When the scan is finished mark everything for removal and get rid of it. (Right-click the window and choose select all from the drop down menu and then click Next)

Reboot and post another log.

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Question: I Dunno, A Problem

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:05:04 AM, on 28/08/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Launch Manager\QtZgAcer.EXEC:\Acer\Empowering Technology\eDSMSNfix.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exeC:\Program Files\Java\jre1.6.0_05\bin\jusched.exeC:\Windows\RtHDVCpl.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Windows\faceback.exeC:\Users\Josh Stanley\svchost.exeC:\Windows\System32\rundll32.exeC:\Windows\System32\rundll32.exeC:\Windows\system32\wbem\unsecapp.exeC:\Users\JOSHST~1\AppData\Local\Temp\RtkBtMnt.exeC:\Windows\system32\cmd.exeC:\Windows\explorer.exeC:\Program Files\limewire\limewire.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.... Read more

Answer:I Dunno, A Problem

Hello Josh1352 and welcome to BleepingComputer,1. * Clean your Cache and Cookies in IE:Close all instances of Outlook Express and Internet Explorer Go to Control Panel > Internet Options > General tabUnder Browsing History, click Delete. Click Delete Files, Delete cookies and Delete historyClick Close below.* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):Go to Tools > Options.Click Privacy in the menu..Click the Clear now button below.. A new window will popup what to clear.Select all and click the Clear button again.Click OK to close the Options window* Clean other Temporary files + Recycle bin Go to start > run and type: cleanmgr and click ok. Let it scan your system for files to remove. Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.Press OK to remove them.2. Please download Malwarebytes' Anti-Malware from Here or HereDoubleclick mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is complete... Read more

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Okay, right now I'm currently trying to find out whats wrong with a keyboard that is on a laptop, after the computer starts there are some script errors, I don't know exactly what they are but I ran combo fix without safe mode and restarted the scripts went away...and it started working after restarting a couple times it started to work then restarted more the scripts came back and the keyboard stopped, even in safe mode but after five or so minutes the keyboard was able to type again, I checked the device managers and everything is update and no error, I ran a combo fix and have the report if you guys want to see it let me know, Its an HP DV6 series with 64-bit windows 7 OS, I'm stumped I have no idea whats up, I'm ready to just put in the recovery disks and see whats up, but he has like 250 gigs worth of files Games etc, Can I back it up to a hard drive and install go back to where it was normally or can that be a problem?

Answer:Laptop Windows 7 Problem/Software/Hardware? Keyboard problem


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im running a 1.1 ghz processor

512 megs of ram (2 256's)

10 gig hard drive

rageIIc graphics card

windows xp pro

i built this computer from spare parts from around my house and it freezes all the time...i can be running one program or 10 one day i can run 35 thigns and not even slow down but other times i can be running 2 programs and it freezes. i dont kno whats the problem is but i just know that it is messed up and before im done typing this it will probley freeze...please help

Answer:hardware or software problem???

Give more details of your PS and all your hardware.

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I am having two problems and I do not know if there related. These have happened since the pc has been built (about 6 months) all parts was new.
Computer specs are listed below any help or ideas would be appreciated. I have been told its the graphics card but I think it could be memory ?. Any advice would be really appericated.
Firstly when I first start the pc, windows loads perfectly, I log on, then when ever I start any programme it begins to start. Then the screen goes all speckle, freezes goes black then crashes. The only option I have is to hold
in button to shut down. When I reboot it runs fine for the remainder of the day no matter how long it is on for. This happens every time I boot up for the first time of the day.

Second problem is if I play any music either in media player, winamp, ITunes, The music plays fine until I try starting another programme then the music really slows down but then returns to normal play. So if I only play music without doing anything else it plays fine
Mainboard : Gigabyte GA-K8N-SLi
Chipset : nVidia nForce4 Driver Version
Processor : AMD Athlon 64 3200+ @ 2000 MHz
Physical Memory : 1024 MB (2 x 512 DDR-SDRAM )
Video Card : Nvidia Corp GeForce 6800 GS [NV41.0]
Hard Disk : SAMSUNG (80 GB)
Monitor Type : Hercules Prop - 17 inchs
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 2
DirectX : Version 9.0c

Frequency : 2000 MHz - (current : 2009.15 MHz)
Support : Sock... Read more

Answer:Software or Hardware problem ??

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Using Windows XP Home.
Norton System Works 2006 + Norton Firewall

Computer was built in 2003 with parts I chose.
Motherboard: ASUS A7N8X DDR Motherboard NForce 2
Processor: AMD Athlon XP 2400+ THB OEM Thoroughbred
Memory: 512Mb DDR333 (PC2700)

Just before Christmas the computer failed. Power light came on but would not start up.

Took it into a local shop and he told me the Motherboard had failed and suggested a new one. This seemed like a good idea, as I could upgrade as well.
He fitted the following:
AMD Sempron LE-1100
Asrock AliveNF6g-Vista AM2
Corsair 1gb DDR2 (667)
Aopen 16x DVDRW > This item was required because the new Motherboard would not recognise my original DVD ROM drive.

Got the computer back last Thursday. Switched on and "NORTON" was saying that a full system scan was required. Started the scan at 1PM, it was still scanning at 6:30PM so I stopped it as I wanted to do other things on the computer. Some programs like surfing the net, were OK, others, like Excel, appeared to be a little slow. Started the Norton full system scan at 11:05PM - It was still scanning at midday ! 12 Hours later.
So again I stopped it, as there was obviously something wrong.

Tried running an online test with PC Pitstop. It tells me the computer is fine.
Also tried the windows scan on computer start up. That took 67 Minutes, I think it should only take about 4 to 5 mins.

The obvious answer is to take it back to the shop, but I would at least like to know where the pr... Read more

Answer:Problem - But is it Software or Hardware

What kind of "Windows scan" on bootup?

Uninstall Norton and things will improve after that.

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Greetings everyone I'm not sure if this post is in the right place - not sure if it's a hardware or sofware issue. Popped my first DVD (region 1) into my new computer and it says the region is not compatible and asks me if I want to change the region. Then a screen comes up that shows the region I will be changing it TO, but where it says the CURRENT region, that is blank. Underneath that it says I can only change the region 5 times, so I do not want to mess this up. Is this normal? Any advice as to what I should do? ---Thank you to all the knowlegeable people who help out on here! Princi

Answer:DVD Hardware (or Software?) Problem

Yeah, it's normal. You can only do it 5 times so I don't know what most people do.

There may be a way to make it multiregion but I don't know how. The one I bought was already multi-region, which is why I bought mine so I don't have to worry about these things.

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Hey people ive started having a problem with my computer, After about 20 - 30 minutes IE starts to not respond, the tabs on MSN dont work, things stop responding aswell as dying when i try to install something, like it stops at 99% or 100%... Ive noticed its just when trying to install icons?! so when its stops working it needs a manually restart and wont shut down on its own...

Could this be a problem with my CPU or something hardware related or something to do with Windows? but it shouldnt be windows seeing as a formatted just a few weeks ago...

Heres my specs...

2.4ghz P4
512 DDR
Geforce4 MX-440 SE 64MB

Thanks in advance

Answer:Software or Hardware Problem?

Oh another thing... Task manager wont open when this happens to... im so screwed

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I have a 3 week old NEC ND2510A dual layer burner that is no longer reading any type of disk. Windows is still recognising the drive. If I try exploring any CD or DVD the explorer window shows the drive as empty. My dvd player is still reading disks fine. I have made no hardware or software changes. I am running windows XP.
Will this more likely be a hardware or software problem? Can a problem with the OS stop the NEC reading disks?

Answer:Hardware or software problem?

Enner100, when you put a cd or dvd in it, do you hear it spin up? This happened to a friends DVD player and when I ripped it apart, there was a bit of a dust bunny covering the laser.....apparently not seeing anything, it wouldn't spin up. Once cleaning it thoroughly, all works well.

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This is my notebook spec

Intel(R) Core (TM) 2 solo CPU U 3500 @1.4 GHz 1.4CHz
Ram 3GB
Geforce G 105M Cuda 512MB
Directx 11

Well its only 3month since i brought this notebook and it was all working fine until
2weeks ago when i try to install need for speed: shift
and it some how change my directx....
then i try to play the game but i was too laggy so i uninstalled it

but now i can't even watch a movie with out the short pause in sound and graphic
i can't even play the counter strike condition zero and warcraft 3 with out lagging?

i won't is this got to do with my hardware or software?
anyway of fixing it?

BTW before i had installed Prototype and it change my directx to 9.0c (it was 10 when i brought it) and it was working fine.
but when i install NFS shift it changed to DX 10

and now i update my computer it was DX 11 and the short pause got more frequenly

anyone got this problem?

Answer:Software or Hardware problem?

If your laptop came with a windows vista back-up cd, use it. Be sure to back up important files

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Hi, My problem is I recently turned off my computer and it will not boot up anymore. Yes, I have tried installing a new PSU. Ground cables are installed correctly, Hard drive is installed correctly, And CPU heatsink is not loose. My computer will turn on for 1 second, and just die on me. After it dies, It continues to attempt to turn on. Can anyone help? Is it a hardware problem i need to fix? Or is it a software problem?

Answer:Hardware or Software problem?

software would not cause a pc to not turn on...

however, can you explain this more clearly?
"After it dies, It continues to attempt to turn on."

are you saying, you hit the power button, the pc lights come on, and/or beeps can be heard, then powers off....and then tries to power itself back on?

Or are you saying, you turn it on, bleep/bloop, nothing really happens but you hear harddrive noises? Do you see text at all on screen?

If I go by what you said initially, just sounds like you have a bad, almost dead, harddrive that isn't catching.

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Hey @ll im running Vista 32bit . I rectently added X-Fi soundcard and two graphic cards in Sli mode. In Nvidia control panel i switched to Sli , on mainboard that mini card is set to Sli , but there is no difference but that's not all...
I use YoTube ALOT and i've never had any problems before. Now after couple minutes of watching video it freezes and sound is gone. ANY multimedia aplication freezes after that and there is no sound at all !!! It's same with other users accounts . Only thing that hekps is restart and after some time playing... again.
I am veeerry anoyied wiv that !!!
I am beggin u guys - HEEEELPPPP !!!

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My pc suddenly doesn't want to boot anymore. on startup it gives Ntoskrnl.exe missing or corrupt. when i restart, hit F8 and choose last known good config. Then a diff error appears WINDOWS\SYSTEM32\CONFIG\SYSTEM missing or corrupt.

So i deleted partition formatted NTFS Quik, installed sound,display,antivirus
Etc ... Next day same problem.

So deleted partition again formated NTFS SLOW, installed all again, next
day same problem.

Please Help !!

Answer:Hardware Or Software Problem ?????

found lots of solutions here...

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Hi I am new to the site,
Im unsure is my computers problem hardware or software related. Recently I replaces some old hardware in my pc. I bought a new motherboard, cpu & ram, but re-used the harddrive, psu & cd/dvd drive. Everything turned on but there were problems loading windows from the harddrive, so put the harddrive in my other pc, formatted it and put it back in the older pc to start a fresh installment of win 7. However, once the motherboard screen loads up, it goes black and says loading OS and no bootmng. I changed the cd drive to boot first from bios and now it says to press any key but just stays on that screen. I tried to load vista also and when I press any key the screen goes black and resets to the motherboard screen. I have seen similar forums on this but not exactly like my problem. Any help would be appreciated and I will reply asap. Thanks

Answer:Hardware or Software Problem?

Is your old power supply adequate for your new hardware?

And you shouldn't be booting from the HDD. You should boot from your OS disc and perform a fresh install. You also have to be using commercial OS discs, not burned copies. If it's not a valid version, you can have install problems.

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Hi Guys,

I reformating my LAPTOP to winxp . All are good after the next day i try to ON back the
Laptop.. It got error while Loading. Can't even start to WINXP.

Nvm..i re-install again.. and it work good too.. then once i off and try again tml..
it cannot boot again

Anyone know what is wrong ? Hardware or software ?

I done all the updates still got this problem..

Pentium 3 - 600mhz

Answer:Hardware or Software problem ?

If you power it off after installing, and immediately power back on and boot, does it work then?

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This is my first post here so apologies if I haven't included enough info, please let me know and I'll do my best - I'm not very tech savvy!

I have a new laptop, a refurbished Toshiba Portege Z30, Windows 7 Pro 64 bit, SSD.

The first problem was the first time I used it that it froze while configuring Windows Updates. Sometimes it freezes/hangs on the shutting down page, coming out of sleep or hibernation mode and sometimes when starting up, after I enter the password. I have force shutdown when this happens and start in safe mode, then restart and it will be ok. If I start Windows normally after a forced shut down it will freeze up again.

On one occasion I closed the lid putting it into sleep mode, put it on charge, came back to it 30 minutes later and the fan was running at top speed and when I ioened the lid there was a black screen.

Another occasional problem is that the clock gadget disappears after starting up. If I right click on the desktop and then on gadgets nothing happens. If I restart the laptop the clock gadget reappears.

More occasionally when it starts up the touch pad does not work. After restart it will work again.

I have reinstalled Windowsto out of box state, from the partition, as advised by the place I bought it from but I still have the same problems. Another worry is that sometimes it gets very hot between the lid hinges, the fan and air outlet is there on the back and I think the RAM is in that area too, could that be significa... Read more

Answer:Could this be a hardware or software problem ?

I would clean install the OS and see if it will behave. In the meantime try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup

Temps can be significant. You can try watching temps with HWInfo.

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about 2 months back I got the blue screen with something to do with WUP on it... I did a search on my other computer and was not satisfied with the results... there were SO many different answers. I came back to this one and tried different start options till it started and I got the enter Ctrl I screen to enter configuration but it wouldn't let me enter that... I had the option of F1 to continue and F2 to enter setup...set up shows the same as it did so I did the continue and things were doing fine until about 3 weeks ago when good old Norton's Internet Security let me down... I downloaded some Codecs from what I thought was a good site... I scanned it with Norton's and was assured all was cool...opened it and POW 8 malware attacks one right after another and Norton's couldn't stop it...took me all night and two days to get my system clean and had to reinstall the Norton's on top of it... then a week later my system slowed to a crawl and all programs run showed no problems... but I was feeling uncomfortable about Norton's... it was acting strange again... despite having a 100 days left on my sub...I junked it and put on AVAST and PC tools firewall... Avast found a virus on boot of scan..after full install and found 2 more and deleted it... I have run AdAware... CCleaner...SpyBot S&D... Asquared and things got better...then i downloaded and installed Tune Up Utilities 2007 and liked it so much I bought it... system is getti... Read more

Answer:Is this software problem or hardware?

littlebobbie said:

I had the option of F1 to continue and F2 to enter setup...Click to expand...

This message is normally a BIOS error message, nothing whatsoever to do with your operating system or lack of one. It will occur with no os at all and the screen colour depends on the make of the pc and BIOS.

The error is telling you that when the BIOS first boots it compares the list of data held in its CMOS memory with what it reads around it and finds something different. This process is called POST. The data is about things like the bios date, the number and type of hard drives, cd drives peripheral cards attached.......

The bios decides the difference is not enough to prevent booting, but enough to alert you. Thus is says F1 to accept the difference and continue anyway or F2 to enter setup (the bios) and reset whatever parameter has changed. There are such things as bios viruses but you would not get these from the net as the bios has to be flashed (rewritten) specially for them to be entered and this require physical access to the pc.

So go into your setup, find whatever has changed and reset it.
A more brute force and ignorance approach would be to note current bios settings, then reset the bios to factory defaults by shifting the motherboard jumper (power off) for 30 seconds or removing the motherboard battery for 5 minutes. Then you would have to reset all the wanted bios settings to proper values.

Hope this helps

Studio T
... Read more

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Hi folks,

This one has me stumped!

For a while I've been dual booting Vista and Ubuntu without a hitch, though now Vista is screwy and I can't determine whether its a software or hardware issue - or both.

It's much slower to boot at times (I mean to the login screen), it randomly freezes (especially when doing file copy/paste operations), many applications/even windows explorer stop responding, firefox seems to have lost it's extensions myseriously, it's weird.

I've run chkdsk which came up fine (though was over in like a second or two so who knows), tested the RAM as fine from within Ubuntu, I have no viruses or spyware, all drivers are as they should be...the other thing is a DVD burner now won't burn images to disc.

Normally I'd assume the motherboard may have been damaged but Ubuntu still runs flawlessly, except for the DVD burner won't burn from there either - otherwise all is well.

Basically there are two things that could have caused this. Firstly a few nights ago after a windows update Vista rebooted as normal but took around 2-3mins instead of the usual 30 seconds or so.

I recall seeing something about nvidia updates in there, so I'm downloading new drivers now to try that out as a fix. But if they were the problem why didn't rolling back the drivers help?

The other thing is that when I plugged an external HDD into the same wall socket the same night (note: the PC in question wasn't on) it died so it... Read more

Answer:Problem - Software, hardware or both?

hi try this

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Hi Good Peoples,

I am hoping someone will be able to help me please. When I boot my computer (an HP Lap Top) I get the following sequence (in short)

1. Initialising MBA
2. Pre boot execution environment
3. Argon PXE boot agent
4. Media test failure - check cable
5. PXE - E61
Operating system not found.

It started as in intermittent problem and by hitting the power switch again, it would boot into windows; but not anymore.

Many thanks

Answer:Hardware or software problem?

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my laptop has analog devices soundmax drivers. on both winxp and vista the rifht speaker crackles. on the headphones it used to be fine but now the right earphon crackles too. how do i solve it.; are my laptop speakers shot.

Answer:is it a hardware problem or software one?

If your internal speakers and external headphones both produce the crackle then its a hardware problem. And the only solution for a laptop would be an external sound card that connects wither through a USB or PCMCIA slot.

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i have a seagate baracuda sata drive. recently i was installing something that required a restart (i think it was ad-aware). Now that hard drive wont boot, nor can i run the vista repair utility on that drive, or install a fresh copy of vista. i have even downloaded an image (and burned it to cd) that has just the vista repair util on it to see if maybe my original media was ruined. but i got the same results. bios detects both the sata drive with the problem and the working ide drive.

right now i have an old xp disk in the machine that is stuck at Examining 476938 MB Disk 0 at id 0 on bus 0 on nvatabus...

anyone got any ideas before i call seagate back and try to teach an arabian to speak english....

Answer:hardware or software problem?

Novus Natio said:

i have a seagate baracuda sata drive. recently i was installing something that required a restart (i think it was ad-aware). Now that hard drive wont boot, nor can i run the vista repair utility on that drive, or install a fresh copy of vista. i have even downloaded an image (and burned it to cd) that has just the vista repair util on it to see if maybe my original media was ruined. but i got the same results. bios detects both the sata drive with the problem and the working ide drive.

right now i have an old xp disk in the machine that is stuck at Examining 476938 MB Disk 0 at id 0 on bus 0 on nvatabus...

anyone got any ideas before i call seagate back and try to teach an arabian to speak english....Click to expand...

i have also discovered that when this seemingly broken hdd is plugged in my computer will not boot into the working hdd.

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I had win95 on my computer and it was acting up(screens were coming up at random) also before acquiring the comp. my buddy erased some files that he thought were safe and ended up erasing the cd-rom driver file (I think) anyhow, I decided to format the hard drive and start all over. Now I get nothing when I run the start up disc (I downloaded it). The floppy drive runs only for a few seconds then shuts down. I get no prompts.I have another computer and I tried changing over both the floppy and cd-rom from it to this one and still nothing happens. The cd-rom is a Mitsumi and I tried a Sony. Also when I got the computer, the cooling fan to the power supply was not working, the CPU fan does work though. Should the downloaded version of the start-up disk include all cd-rom drivers, or is that even the problem??

Answer:hardware/software problem

You could use a Win 98 start up disk to get CD support.

I would check the disk on another machine to make sure that it is good..

I have used these files before.

Got that here

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My computer occasionally freeze and restart during games. It happened pretty often during Icewind Dale 2, maybe once in Doom 3, and every 4 hours or so of Half Life 2. Now I'm pretty positive that it's not overheating, considering I have a personal use oriented fan directed at the entire motherboard (the GPU fan is rattling when speeding, so I'm doing this until I replace it), and the computer is petty new, it was formatted, has new hardware and latest drivers.

It's an AMD Athlon 3200+ with 1GB of DDR400 RAM, a 7600GS GeForce, and a Gigabyte GA-K8N51GMF mother board. I'm running Windows XP.

Answer:Not sure if this is a software or hardware problem

Problems such as this usually indicate overheating, as you have mentioned. I would still check the temperatures to confirm. They're usually in BIOS. The other thing this could be would be power. How many watts does your PSU output? You have to make sure that it provides enough for when your system is under load.

Also, it is good practice to keep your drivers (particularly video!) up-to-date.

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HelloI am running win 2000 and this morning I started having problems.Firstly my email program started behaving as if it were downloading mail with large attachments and took ages to download mail, in fact after quite a while of waiting nothing downloaded. When I tried to close the program I got a window saying the program was not responding and shut it down via this window.Also a game I play often became slow and jerky.Other programs were also very slow to load.The internet was not affected.I have run anti spyware and antivirus software but nothing was found.Does anyone have any suggestions, or what I could do to locate the problem.Thank you very much.Richard

Answer:Hardware or software problem?

Do you need a defrag?

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Hardware has my vote, but I wanted to get some opinions.

A friends tried to boot his computer this morning and got a black screen message before Windows booted saying that his primary HD was operating outside of normal parameters. It didn't give any specifics, but gave a choice of F1 to continue booting or F2 to enter setup.

He said yesterday that F1 got him into Windows, but today that brings up another screen saying that the "system32/hal.dll" file is missing or corrupt.
He also said he's had several unexplained lockups over the last little while (I reloaded windows on this computer about a month ago).

From the reading I've done is sounds like his HD is on the way out, but with this .dll problem, I wondered if there's anything else that could be attempted before replacing the HD and losing all the info on the system.

Answer:Hardware or software problem?

I always got that same message if system restore was turned on both my hard drives, but I took my primary hard drive out.

I am sorry to say, but I think he lost EVERYTHING on his drive.

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This is the situation for my pc...When the dvd rom is attached to my pc the computer is okey..And when i get or detached the dvd rom to my pc, my computer keep freezing and keep restarting.. And if i attached the cd rom again, its okey..Can u help my situation plz...Tanx..

Answer:hardware or software problem...

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my xp software keeps rebooting. i can not get to the start button. the only program i can get my operating system to boot to is f8 or f2 bios every system i try it just start rebooting. is sofware or hardware the problem.

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I purchased 2k for my computer a few months back and installed it on a compaq 7478.

A few weeks ago my computer started doing VERY wierd things.
you will be fine then out of no where the computer blue screens reboots then when it reboots it says non_accessible_boot_device.

Sometimes it boots and goes straight into windows and sometimes it just keeps saying inaccessible boot device. I thought it was a heat related problem so I removed the case from the computer and it ran fine for a few minutes then it started the same routine.

I reformatted the hard drive and did a low-level format and reinstalled windows.

That didn't seem to help the problem because it still occurs but at random times.

Any suggestions?? If you need anymore information please let me know

Answer:Not sure if this is a hardware or software problem

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Hi there. Recently had an interesting thing happen. Heard a faint hi pitched squeek from the HDD followed by xp home ed freezing an nothing short of turning it off at the wall would unfreeze it, unless it unfroze its self. Each squeek was followed by a freeze but they were very few and far between. Suddenly it has become a daily occurance. Had one error message so far KERNEL_DATA_INPAGE_ERROR out of all crashes. Also blue screening every now and then. Bought a 2nd HDD to back up to and now cannot get the HDD to run at the same time as the CD rom. If I plug in power, all 3 drives power up and run no problems. If I connect either the cd or the Hdd they run, but not both. Im stymied;( Any suggestions? Cant find a similar problem anywhere.

Answer:Hardware or software problem

SYMPTOMSA Windows XP-based computer stops responding during resume from standby, and you receive the following KERNEL_DATA_INPAGE_ERROR stop error message: 0x0000007a (e163a3e4,c000000e,bf8e9313,0697f860) This problem occurs on a system where Windows XP is installed on a hard disk that is configured as a subordinate ("slave"), and no other device is connected to the same IDE controller channel (primary or secondary). CAUSEThis behavior may occur when you use Windows XP with some motherboards. Microsoft is researching this problem and will post more information in this article when the information becomes available. RESOLUTIONMicrosoft recommends that you use one of the following methods to resolve this behavior: Configure your Disk drive as Master only.- or - Connect another device as a Master, such as another disk drive or CD-ROM or DVD.MORE INFORMATIONSteps to Reproduce the BehaviorSet Hard Disk jumper to Slave mode. In BIOS power management, set BIOS to S1 or S3 (STR). Install Windows XP Professional with Service Pack 1. Power on the system. Set computer to Standby. Try to resume the system; the system stops responding.

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My computer keeps restarting itself. I have an IBM Netvista 2276 (A20i), with a BCM-IN810P 370 motherboard. I am running Windows ME. I first noticed that about Jan. that my Windows Help, System Information and System restore files were gone. I found an old system info file on the internet and installed it (works). I moved my system restore files from the cabs and got it to work again. But I never got the Windows help to work. Then the power supply fan went out. I replaced the power supply fan (works). The temps using speedfan utility prior to power supply fan change were: Test#1. F1-32C, F2-59C, F3-65C. Test#2. F1-47C, F2-69C, F3-58C. AFTER power supply fan change using speedfan: Test#1. F1-25C, F2-46C, F3-66. Test#2. F1-29C, F2-48C, F3-65C. Computer still restarts by itself. So I entered F1-Bios setup utility, my shutdown temp is 75C. First Bios temp log is current CPU temp 40C, current system temp 30C, CPU and power fan RPM;s were 5532. Second Bios temp log is CPU temp 45C, system temp 35C, fan speeds the same 5532. Speedfan shows a third temp but Bios setup does not. In Bios setup the computer DOES NOT restart, left it in bios for 45 minutes. But upon restarting in normal mode the computer restarts and enters into a scan disk because of an improper shutdown. I have run the computer with the side case off and a fan blowing into it to no avail. I was told by a friend that the motherboard need replacing. I'm wondering if it is a Software problem. ANY IDEAS?? Thanks SY
&n... Read more

Answer:Hardware Or Software Problem?

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Dear Anybody
This is so stupid Im embarrassed to tell it. My mouse settings are set to single click select and double click open. However, though single click does select, double click opens a search results/search companion box complete with the little waggy dog as if I had gone to start --> search. I have NEVER seen anyone with this problem. I can no longer browse and attach by double clicking because it just opens a search box. What have I done? It wasn't always this way. I have even uninstalled the mouse software and swapped the mouse. I would love opinions from anyone willing to give em.

Thanks for your time.


Answer:Hardware or software problem

i believe this is your problem:

apparently, you accidentally associated the opening of a file and folder to open in search companion. this link should walk you through fixing it. if you need more help, we'll do what we can to help you out. wlecome to majorgeeks!

BE CAREFUL! this involves modifying Windows Registry.

before doing this, you may want to back up the registry in case something goes wrong. it is not very dangerous, as long as you be certain not to make any other changes than what is specified.

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i have removed all the malware off my pc but i guest it wasnt the problem why the pc turns off randomly...
it usually cuts out when it starts to sign in to windows.... then i usually have to put it on the last best known configuration that work ....but even sometimes when i do that it still cuts out after a while...

Answer:Software/hardware Or Ram Problem

hi.personally i would back up all of your important files and do a fresh install of windows using your windows discs or recovery discs that came with the pc or recovery partition.
Its easy for me to say but thats what i would do and i have had to do it a couple of times but once its done you remember what it used to run like when you first bought it.

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Hi Guys,

Manage to install WINXP Pro SP2. After tat , try to re-start the pc hang on the loading part ? not sure what is wrong now.

Changing ram can work.. then after shutdown cannot work again.

ON and OFF again aslo cannot work. Change card , change hdd , change anything
tat i know aslo now become worst.

The system hang before going to Loading WIN XP Screen.. It hang after the scanning
of hdd, dvd rom..

Anyone know what is wrong now ?

Answer:Hardware Or Software Problem ?

Try just the Basics ....take everything out except Video card, memory and HDD... then see

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I am running Windows 7 professional and up until about two months ago everything was fine. The problems I am having are at start up and are becoming more frequent (every other time ).
The screen comes up and tells me that Windows needs to repair, if I choose this option then it says that I have added new hardware (I have not).
If I ignore and choose to start Windows normally 9 times out of 10 it starts ok.
However I now have another irratic problem, the wired usb mouse freezes after start up, I have to manually turn the Computer off and on again to get it to work.

Answer:Software or Hardware problem

I'd also give chkdsk /r a run in case there's a problem with the drive.

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Sometimes when i start my computer ,it use to start giving beeps when windows XP is loaded and it use to give after every 30 to 60 seconds.This procedures continues till the time i donot restart or shut down the computer and start again.What are the possible causes.IS these software clashes or some problem in Hardware.
My specs are 1.1AGhz celeron,128MB RAM and 40GB Harddisk and WinXP Pro.
Please help

Answer:Is it hardware or Software Problem

It's hardware at 99%.You should look in your motherboard user guide or web site. Motherboard beep when hardware go mad.

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Hi guys, I need some help in solving something on my computer.

I can currently ONLY use safe mode, and I CANNOT use system restore, nor for some reason can I even turn it on (there is not system protection tab)

Basically if I let the computer to startup normally, BEFORE I can log on the BSOD appears

I turned off the automatically restart option as I could not see the error, it's changed from a 0x0000007 etc to:

STOP: 0x0000007F (0x00000008, 0x8014F000, 0x00000000, 0x00000000)

I've ran memtest86+ and no errors were found,

I've had to change my antivirus to AVG as the previous one cannot load in safe mode.

Any help will be appreciated!

Answer:Not sure if it's hardware or software problem

STOP: 0x0000007FHave a look at that, have you tried updating your drivers?

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I have 2 computers (Dell Inspiron all-in-one, Windows 10; and Dell Studio 540, Windows 7) They are both plugged into the same power bar. (I am trying to move various stuff from the Studio to the new Inspiron.) It seems that every time the Inspiron goes to sleep, whether by setting or by me putting it to sleep , the Studio shuts off; and most often it shuts off improperly. Where is my problem?

Answer:Is This A Hardware Problem Or Software?

How are the two computers connected to each other? From your original post it seems you are directly transferring files from the Studio to the Inspiron.

I have a cable and software that allows me to do the same with an Inspiron laptop and a Latitude laptop. However, I've not put the Inspiron to sleep with the two computers connected and BOTH are plugged into the same power strip. Both laptops multi=boot Win 7, 8.1 and 10.

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Just bought an ASUS G11CD-US006T with Nvidia GTX980 (Windows 10). Hooked everything up, updated drivers with both ASUS and NVIDIA, and I am having the following problems:

Asus 21.5 inch VE228H monitor appears washed out with very clearly visible artifact effect

HDMI and VGA ports are not detected when they are plugged into either my HD TV screen or my Asus monitor. DVI cable is detected fine with the computer monitor, but has the above mentioned graphical quality problems. I called Asus customer service and they had me reinstall the NVIDIA drivers and update firmware from their website with no effect. Said they don't know what the issue is, to call the store I purchased the computer from because maybe it's a problem with the graphics card.

Can anyone shed any light on whether this is likely a software or hardware problem? I am not sure if I should be requesting a return/replacement from the retailer or try to troubleshoot this more. I really want this computer to work but also don't want to get stuck with a defective unit because I waited too long.


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On my gateway computer I have windows xp, when I turn on my computer it booths to windows xp, once I get the complete desk top up, I click on the I-cons and nothing happens, I also notice in the task bar at the bottom my internet icon and a couple other icons are missing. When I move my arrow around on the screen and try clicking on the icons the arrow stop working and can not move it anymore. Now I can go to safe mode and I can use everything but internet. I try even to set it back to when I first bought it and the disk will not booth up. Can any one help with this please. thanks

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Hello. I recently purchased a used computer with the sole intention of using it for GPS and more specifically, National Geographicís Back Roads Explorer 3D Topo software. The installation/use of the Garmin GPS mapping software was fine; however, when I run the Topo software, Iím able to view a map at a larger scale, i.e., greater than 1:124 scale; however, I am unable to zoom in (the screen stays white where a map should be). My question is this: if my computer is unable to handle the software, how can I determine where it is lacking? The software requirements for the TOPO software is as follows: Windows 95, 98, NT, ME, 2000 or XP; 486 CX/66 MHz PC or higher; 64 MB RAM + 8MB video memory; 2x CD-ROM drive, Monitor supporting thousands of colors. My computer specs are as follows: MS Windows 2000; 5.00.2195 Service Pack 4; Computer: x86 Family 6 Model 8 Stepping; 10; AT/AT Compatible; 261,616 KB RAM. If you require additional information about the computer, which Iím sure you will, please direct me to the appropriate place. Thank you SO much in advance with helping me out! -RW

Answer:Hardware or Software Problem?

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Not sure about which forum, software/hardware? Possibly more software than anything. Anyways...I have a reasonably new Samsung Writemaster burner (which shows up as TSST Corp cd/dvdw sh-s182d) in the properties tag and I use Philips dvd+rw disks for their (and other +rw brands) reusable value.For burning software l'm using vso convertxtodvd. (there is only one version installed, but my problem happens with both versions 2 and 3).So, l insert the disk and it says new disk installed. It initialises, burns, and the disk is formatted and ejected. When l use explore on the disk, there's nothing on it!  Run the disk through Imgburn (verify) and it says the disk is empty and needs formatting.I cannot seem to use this disk again for anything, as it just won't be burnt to. I bought a spindle of 25 disks and at least 10, and counting, seem to have this problem. Could it be the disks? Could it be the burner? Could it be the software?Not too worried if there is not a specific answer to this, just some suggestions about what l could look for.ThanksWTC

Answer:VSO Software/Hardware Problem

Use ISOBuster to read those CD's...Double check the burn settings...sounds like "finalise CD" is not turned on.

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my laptop has just developed a big problem. i'm not sure if its a problem with the software or if it has something physically wrong with it though.i was using this afternoon as normal, i put it down for 5 mins while i made myself a brew. when i returned, all the windows and icons had disappeared, leaving just the background wallpaper. it wouldnt let me ctrl+alt+delete, shutdown , or anything. the only thing i could do was press and hold the power button to turn it off. but now when i start up, it gives me the screen with the choice of safe mode or normal mode,then when i select one i get a windows screen with a bar scrolling along for a few seconds then the whole thing turns off and back on againand repeats the whole process over again. it does make any difference which mode i select.

i'm even that bothered about the laptop,but theres loads of work and photos on there that i dont have backed up ( please spare me the lectures on backing stuff up haha)

does anyone know what the problem may be?

thanks for any help

Answer:software or hardware problem??

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my system crashes (BSOD) while playing a game for 1 min or earlier. regular tasks work perfectly (playing Divx, converting, photoshop etc).

i tested my memory using memtest for several stages. didnt show any trouble.
i thought that the problem is coming from the HDD. tried adding a new hard disk

my system :

AMD sempron 2400+
gigabyte razr motherboard
256mb ddr 400mhz IBM ram (motherboard works at 333)
2 sata hard disks (hitachi 80GB and 250GB)
geforce MX4000 agp 8x 64mb vga
onboard 6 channel audio

i can post full hardware specs if required.

i found the dump file at %SystemDrive%\Windows\Minidump

uploaded it for your reference

can someone recommend me a solution ?

Answer:help : serious hardware/software problem

Your first dump shows ntoskrnl.exe (nt+11f05) and the second shows ntoskrnl.exe (nt+19000)!!

Looks to me like ram instability!!!!

You say your ram is 400mhz and your mobo is 333, that could be the cause possibly!?!?!

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I have the following setup:
emachine T5026
windows XP
1 + gb of ram
form factor tower
mobo 533mhz

My problem is my system boots all the way up until it gets to the windows logo, then it freezes. I try to go into safe mode but it just gives me a bunch of DOS readings. I swopped out the HDD and still does the same. I tried to install XP and it install all the way until it says "windows is starting" and then it freezes at that spot. Tried loading it 4 times with no luck.
Would welcome any advice or suggestions on what need to be done to fix this problem.

Answer:Hardware or Software Problem?

So you've wiped out the original OS and there is none on there now? Which "windows is starting" are you talking about? The one with the blue background or the one when it is done installing?

Run Memtest86+ to test your RAM for errors

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My computer has been randomly rebooting for some months now. The gap between these reboots may be ten days or so down to a day. There is no BSoD and no minidump. I have not been able to link the reboot to any particular activity. I have tried registry cleaners, driver updates, temperature and voltage monitors (although I am not certain of whether they are out of limits, they seem reasonable , and MS memory check. I run Symantec Endpoint Protection and have checked for trojans etc with SuperAntiSpyware and Antimalware.

I have run out of ideas to solve the problem and do not have confidence that board-swapping computer store will be able to sort it at less than the cost of a new PC! So, is it possible to rule out software problems? Help will be much appreciated guys and gals.

Answer:Hardware or Software Problem ....?

Lambourn said:

My computer has been randomly rebooting for some months now. The gap between these reboots may be ten days or so down to a day. There is no BSoD and no minidump. I have not been able to link the reboot to any particular activity. I have tried registry cleaners, driver updates, temperature and voltage monitors (although I am not certain of whether they are out of limits, they seem reasonable , and MS memory check. I run Symantec Endpoint Protection and have checked for trojans etc with SuperAntiSpyware and Antimalware.

I have run out of ideas to solve the problem and do not have confidence that board-swapping computer store will be able to sort it at less than the cost of a new PC! So, is it possible to rule out software problems? Help will be much appreciated guys and gals.Click to expand...

.... or asking the question another way, is a random reboot without BSoD or minidump caused by a hardware problem?

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Anyways, here's my story hope you guys can help.

I put together a computer back in Dec 2003. Here are the specs:
512 Kingston Value
ATI 9600
Seagate SATA 80GB
ASUS A7N8X Deluxe
Win XP

Anyways, around three weeks ago, i turn on my computer and there is a registry problem (a blue screen of death popped up each time i restarted). I had system restore disabled so i couldnt run that, so i tried my luck and ran chkdsk, chkdsk /p, and chkdsk /r in the windows installation recovery console. And it worked! My registry worked fine and my comp started up. I had lost a couple of win updates in the process and had to reinstall media player but it was all good. Then this happened 2 more times over the next two weeks and I did the same thing and resolved the problem.

Tonight, I turned on my computer and it came up and said Registry Failure. So I did the same process and it didnt work. Now this is no biggie, since Im buying a new HDD soon, gonna back up my data and format. But I need to recover from this in order to transfer the files to my new empty hdd. If you can help me recover from this it would save my time, rather than taking an old hdd and using it as a middle man os to transfer files from my 80gb corrupted registry hdd to my new empty hdd. Now is it possible to run a OS from a PATA hdd while you have two SATA hdd on the same mobo? Would i be successful in transferring the files between the two SATA through the PATAs OS? (WINXP btw)

Now onto my main question... Read more

Answer:Hardware or Software Problem?

it looks like you've got some adware/spyware or a virus that is altering your registry; what antivirus and adware removal programs have you got?

if you want to transfer files from your old HDD, you might be unwittingly taking the virus/adware/spyware over with it

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Hi, I've Lenovo Y 430 and I recently seeing some issue with the veryface s/w. I've been using this veryface from day one and it works all well. But recently one of my friends, tried to login to my account by showing his face and it is allowing him too to login. I shocked at that and tested later after restarting and all. Still it is allowing and I really felt very bad about the security that LENOVO authorized.  Can anyone share if we need to do any more settings to make it work good? Any suggestions shared are much appreciated, Thanks!!!  - Dhar

Answer:VeriFace‚ĄĘ face-recognition software - Lenovo Y430

Veriface is not a good way to secure your PC because of this problem. I think its more of a marketing gimmick. My brother was able to login to my machine. I suggest you uninstall it and use a password instead.

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Recently i got problem with my computer

After I shut down my entire computer the next time when i try to reopen it

It doesn't come out, the Power light is on, monitor power light also on but the booting(the red light) which indicates the computer is running isn't working anymore i check the every possible cable like the Power Supply, HDD , Video Card, Monitor, every things works fine, but my computer doesn't even booting.

So I don't really Know what the problem is right now

can someone tell me which part should i fix it.

thank you

Answer:PC Problem dunno what problem it is not Video Card, Not Power Supply, Not HDD, Not MB

Open the PC, then switch it on. Check that all fans (in the powersupply, on the CPU, perhaps also on the graphics card and the motherboard) are running.
If not, tell us which one is not working.
Most likely your powersupply no longer works. Give us the manufacturer's name and model, please.

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Ok heres the situation im outta town from where this is but this is my step fathers pc and heres what happened.

i was down there for thanksgiving and when i left i gave him a ram stick (800 mhz i think) 1gb . of course i didnt know if it worked on his or not (his is a older pc). but he called me a week later and told me that when he put it in either it didnt turn on (dunno which either) or the tower turned on but the screen didnt come on and he took it out and even took out his video card and put back in but ever since then his tower will run but the monitor will not it just keeps saying "stand by mode in 5 secs" then just shuts off. does any1 know whats wrong?

Answer:Monitor or Ram Problem (Dunno Which)

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A while back, whenever I put CD or connected a camera to my computer, it used to pop a menu up with what I wanted to do with it. But now when I insert a CD it just spins the CD and I have to go open the CD folder to record stuff to it or open WMP to listen to it.

How do I get this menu back?

Answer:I need some help (dunno what to call the problem)

Open Windows Explorer by pressing the Windows + "e" key.

Right-click the desired CD-ROM and select Properties from the menu:
Select the AutoPlay tab.
The top dropdown has different selections as: Pictures, Music, DVD, etc. Just select each one and at the bottom:
Tick the radio button:
Prompt me each time to choose an action then Apply and OK.

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Recently I took delivery of a new PC

Intel Pentium 4 540 "LGA775 Prescott" 3.2GHz (800FSB) with HT Technology
Asus P5AD2 Premium 925X (LGA775) Motherboard
Western Digital Caviar Special Edition 200GB 2000JB ATA-100 8MB Cache
AOpen H600A Super Tower 300W PSU
Corsair 512MB DDR2 XMS2-5400 Pro
Windows XP Pro (already owned)

Everything was going fine until I connected to the net for the first time and got a virus that made the pc keep restarting itself and freezing up the net

As a result of this I decided to reformat the hard drive and start from scratch, nothing unusual there yes but as I had never reformatted before I by mistake tried to reinstall Windows via desktop instead of reformatting the hard drive first and that is where the problems began, when I tried to reformat the hard drive like i should have done in the first place my pc kept refusing saying that there were programs already running (the virus I guess)

Now when I try and install Windows via boot up it comes up with the following error message every time that I try and install Windows via boot up

stop; 0x0000007b (0xf898563c, 0xc0000034, 0x00000000, 0x00000000)

This also happens if I change over hard drives so it can't be a hard drive problem, BIOS update has also been installed so that is running normally

So is it a) a faulty XP disc b) a problem with the motheboard c) a system virus

I need to know as it simply won't let me install Windows even after reformat or switching drives
&... Read more

Answer:Serious problem - is it a hardware fault or software ?

Sounds like the computer is not booting of the CD. You need to go into the BIOS setup when the computer first turns on, usually press F2 or DEL, and find the Boot Order. Make sure the Boot Order has the CD-ROM in the sequence before the hard drive. Then save and exit. Now when the computer starts with the XP CD in the drive it should come up and ask you to press any key to boot off the CD which is what you want to do. Then follow the onscreen instructions. You will probably want to do a new/clean install of XP so you will want to format the drive when asked.

Here's some installation guides:

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I'm using Nero, and it doesn't seem to matter if I am using the wizard to burn a DVD folder off of my hard drive, or even an ISO of a free movie off of the internet, it won't play in my DVD player at home...

Now, it's possible that this might have more to do with the actual DVD player in the living room than it does the burner (which works fine). But I have used the same software (Nero) in the past in the exact same way to burn DVD Video discs to be played on a set top DVD player. And now it won't read them at all.

Suggestions on burning software to try?

Answer:Problem burning with same hardware and software...

I doubt it's the burning software. Have you ever burned any DVD's that worked on the player in question? What make/model burner do you have? What are the symptoms of the failure? Do you use DVD-R or DVD+R media? If you use DVD+R media, have you looked into setting the booktype to DVD-ROM? Here's an article on booktyping:

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Hey, I have been sitting at my computer most of the night trying to get my new DVDs to work. I just got back from Thailand with some great new titles and have been trying to get them to play ... but sadly no.

My computer is just over two years old and has a DVD player. I have never used it - well, I did try with some illegal DVDs from Vietnam and recently some Taiwan DVDs from Blockbuster (I am currently living in Taiwan). None of those worked but I never did anything about it. VCDs do work though.

Anyway, I started tonight to try and work out the problem. First I was told by Windows Media Player 8 that there was no DVD decoder on my computer. I downloaded something called Microsoft Windows XP Video Decoder Checkup Utility and sure enough I did not have the MPEG-2 software to play the DVDs. So I tried to download one. I then discovered I could not because my Media Player was too old so I just upgraded to MP10.

I am a bit apprehensive about this because when I got MSN messenger Beta it recommended I upgrade Media Player so I could use the "What I'm Listening To" feature. That night, after installing it, while I slept, my computer crashed and I awoke the morning to a black screen... Anyway, I digress...

So I upgraded to MP10 and downloaded a recommended plug-in from called NVIDIA DVD decoder. I then tried my DVDs again (I have tried four different ones in case it was the individual DVDs) but this time it came up with a different message,... Read more

Answer:DVD or hardware problem

Welcome to MG. This may not help, as it appears as though you already have your PC set up to play different zone coded DVD's. But it maybe worth a try.
DVD Region Code Killer.
DVD Region Killer Tray.

Works for me, and my friends. Free as well. Bazza

Read the info on this site link under Product Description before installing this.
RegionKiller 2 takes care of the proper functioning of your (Region Code free) DVD Drive.

From now on you`ll be able to watch foreign DVDs on your home theater PC without being hassled by possibly non-working DVDs.

Windows 2000/XP: Do not use player software that uses an ASPI driver - RegionKiller 2 will not work. We recommend the latest versions of Cinemaster, ELSA, ATI or Power DVD.

Windows 95/98/ME: Before you install RegionKiller 2, please check if you`ve already installed a previous version of RegionKiller - if you have, please uninstall it before you do anything else. After the you`ve uninstalled, verify that the file REGKILL.VXD was removed from C:\WINDOWS\SYSTEM\IOSUBSYS.

Click to expand...


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Win 7 HP has developed an extremely vexatious problem!!!

When logging on or typing in Search or typing in Chrome even typing in Word or email.
the number 8 keeps repeating itself continually eg; 888888888888888888888888888888888888888888888888888888888888888888888 etc etc. Even if this key is not being touched at all!

Have tried Kaspersky TDSKiller but it finds no problems, both in normal and safe modes.

Have re-installed the OEM Win7 HP OS, but the issue still annoyingly prevails.

The 8 key is not 'sticky' either on the * button or the numeric keypad.

Has anyone suffered anything so puzzling as this?

Answer:Virus or Software or Hardware Problem?

Hi, welcome to Seven Forums.

Try another keyboard, is the first thing to do & post back if that doesn't work.

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I'm working on a Toshiba Satellite L500D (PSLK0A-00U009).
It's got ATI Radeon 3100 Graphics, which I have confirmed up to date driver.
It had Vista 32bit but I did a clean install of Windows Home Premium, 32bit. I did miss deleting the recovery partition but I'm not sure if that's got anything to do with the problems.

First issue is a red screen with vertical lines at startup and shut down

. There is also a red curve across the right hand side of the desktop when Windows has loaded. I've hopefully attached the photos correctly for you to see.
I've checked RAM. I've made sure graphics card driver is up to date. I've plugged the laptop into another monitor which works perfectly. At this point I'm assuming it is the screen itself. Either broken internally or a loose connection.
I'm not particularly good with interpreting results from Speedfan but the following I have observed:
Fan 1:0 RPM has a blue down arrow
Fan 2:0 RPM HD0: 46c
Fan 3:0 RPM Core: Goes between 62c up to 98c (Which I believe should be between 45-50c)
I can hear the fan running.

I've also monitored the CPU Usage. With Internet Explorer open (Haven't installed Chrome yet), it goes up to 100%. But ranges between 55-70%.

The second issue is the RSOD with the error "Bad_Pool_Caller". Obviously the system needs to restart.
I have researched this error and a few have suggested updating wifi drivers?? Did that just... Read more

Answer:Stumped- Software/hardware Problem Or Something Else

This sounds like dust/debris has built up inside the laptop and it needs a good air dusting. Since graphics seems to have started to fail, if it is a dedicated graphics card, it will need replacing. If it's integrated graphics (like my Radeon R5 is), you're looking at replacing the system board.

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On my desktop pc I am running windows vista and cant connect to the internet. I have tested the LAN connection with my laptop and it works perfectly. I have reinstalled network drivers numerous times on my desktop trying to get the connection going, with no success. I have come to a conclusion that the problem must lie either with the network drivers or the built in network hardware itself because my router is working fine.

Does anyone have any suggestions?

Answer:Network hardware/software problem

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Bought a Dell L521X more than a month ago and I am having problems. I am running Windows 7 Professional. This has happened to me once already. And it just happened recently. When I am browsing the Internet or doing anything, the computer gets stuck. I cannot do anything. Mouse doesnt work. CTRL+ALT+DEL doesnt work. It is just frozen. Only thing I can do is a hard reboot. I don't mind doing that but what If I am doing something important and this happens, I do not want to do a hard reboot at that time. I've had frozen screens before but usually pressing CTRL+ALT+DEL and waiting for a minute or two solves problems. But in this computer, it doesnt work when its frozen. I need to know if it has something to do wit software or hardware.

Answer:Unsure if its a Software or a hardware problem

Download VEW by Vino Rosso
and save it to your desktop
Using Windows Vista or Windows 7, you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.
Click the check boxes next to Application and System located under Select log to query on the upper left
Under Select type to list on the right click the boxes next to Error and Warning Note: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).
Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run
Once it finishes it will display a log file in notepad
Please copy and paste its entire contents into your next reply

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On my laptop, running XP Professional SP2, my "c" key stopped working. I found that if I first press the neighbour key "x" quickly followed by the "c", the "c" appears. Same with "spacebar&c", the "c" works as well. This makes me think that it is not a hardware- but may be a software problem. At the time the fault started, I was busy with a number of new programs. One of these programs produced a trojan horse, which AVG promptly discovered and removed. Spybot did not find any malware.
I initially removed the "C" cap from the key and cleaned the visible area below, with no effect. I then removed the keyboard driver and reinstalled it, no effect. Thereafter I copied the keyboard driver from a good machine (same name and filesize) and installed it, no effect. I also installed an external keyboard, and it worked. Same with the onscreen keyboard - the "c" works normally.
After googeling I found a hint that HijackThis may find the problem. I installed HijackThis and ran a "scan", but my computer knowledge is only average, I honestly don't know what to do with the results, so I left all as it was.
Anyone had a similar problem? Is this a hardware or software problem? Any help is greatly appreciated.

Answer:"C" key not working - hardware or software problem?

You've done an excellent job of troubleshooting so far and it really sounds like a hardware problem but I understand the thought of going through the trouble (not to mention the expense) of a keyboard replacement only to find that it does not fix the problem

Physically testing the keyboard with common electrical test equipment would be more difficult than replacing it. Here in my shop, I'd try it in a similar if not the same model laptop to see if it still has problems with the 'c' key but I'm guessing that you don't have two of these. We're getting into the realm of removing the keyboard anyway so why not just replace it if you're going that far.

Here is what I think may be the last thing left to test whether or not it is the keyboard without removing it physically.

Get a copy of xPUD. Boot to it from a CD or USB key and you will be running a completely new operating system. See if you still have problems with the 'c' key and if you do, it is probably a physical problem that requires a replacement.

You can get xPUD at

Basically, it has you burn an image to a cd and then boot the computer from that CD
It tells you how to get UNebootin and use that to put the image on a USB key and then you boot the computer from that USB key.

(you do not want to run it from Windows or in a virtual machine for your keyboard test)

If you need more help with this let us know.

Once you boot up your computer u... Read more

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Hi, new to the board. My bros pc, one I built for him, is having odd hardware, and one software problems.
AMD64 3400+
MSI K8m Neo-V board, not sure of bios ver.
PNY Optima 512mb mem.
WD 160gb hd
Geforce 4 ti 4200 with 77.77 drivers.
Belkin 802.11g PCI wirless card
Raidmax 350 watt PSU, though total watts 178.
DVD burner, and ps/2 keyboard and mouse.
First after using the pc, getting it all set up to his liking, and all patched up it will eventually give him a blue screen right before windows boots up. After disabling reboot after error, allowing us to read it its always a catistrophic system error, blaming a random .sys or .something file.
THe only remedy is to reinstall windows. This has happened 6+times. with two diff operating systems. win2000 and winXP. This oddly enough gave me the error last night when installing his audio drivers, IN windows, same critical error message, after the next reboot, it gave me the error when booting up.
This gets tiring and isnt appearing to fix itself. Also, perhaps from the same problem his onbaord USB ports have never been able to recognize any device, mp3player/printer etc. After we installed a addon usb card, we could get connections but eventually it would time out, we can get about 10 mp3s transfered but eventually it will freeze (not windows just the usb /mp3 connection until reboot).
Also - His soundcard will intemittently have sound, and other times will not. His network, wireless card has sporadic connections. enough to ... Read more

Answer:Power, hardware or software problem???

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i can get vista to turn on 1 out of 8 times but my computer just turns off, when
vista doesn't completely load also my computer turns off after the post test when the computer is displaying hardware information. my computer can stay in safe mode without a problem.

I originally thought that maybe it was a PSU problem but I?m not sure, could it be a vista problem it doesn't seem that it would. but at this point i'm willing to try anything I would Appreciate any ideas

Answer:Computer Problem... hardware or software?

sounds like software

maybe this?!:

Technology Services - What is a boot sector virus?

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My computer has been making loud humming sounds as if I am running way too many applications. I have done deep scans with Norton and Ad-Aware and cleaned up minor things with them. For what it's worth here is my Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 3:50:50 PM, on 3/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\AOL\1170863318\ee\AOLSoftware.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\HE... Read more

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having problems with an hp desktop running winxp media edition. not sure if it's hardware or software related, or both. is there a way to tell? i can post back with the symptoms if anyone can help. thanks. slo 

Answer:software or hardware problem, how to determine.

Can you explain the issue to me please.
Lets go ahead and get some logs just in case.
Please download MINITOOLBOX and run it.Checkmark following boxes:Flush DNSReset FF proxy SettingsReset Ie Proxy SettingsReport IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeList Devices (problems only)Click Go and post the result.Please go here and download Speccy run the program and when it is finished Hit File >>>>>>Publish Snap Shot>>>> A link will pop-up on your desktop please post it here in your next reply.Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

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My computer is pretty old but I maintain it decently so it works fine. However, recently, it started having a problem which I have no clue about how to solve. What happens is that at some point the monitor will say the computer is off (so just as if I had turned the monitor on without turning the computer, it says "no signal") however the computer seems to be on. The power light is on and most of the time the fan is working when this happens.

Once it happens - it just stays like that forever unless you do something to it. This has been going on for many months now. Recently it has gotten so bad (Like at the moment, I'm scared it will turn off so I am saving this as I write this post.)

I would assume it is a hardware problem but maybe there is some software problem involved too? Additionally, while I usually do maintain my desktop pretty well, I haven't really updated and cleaned it in a long time. I would appreciate some help in making it go faster. First and foremost I'd like to solve this computer-is-on-monitor-says-its-off problem.

Thank you in advance. This forum is so great. Whenever I have some issue which I cannot find the answer online, I can just come here and personally inquire and get excellent responses. Thanks!

Frustrated user

Answer:Computer Problem - Can't tell if it's hardware or Software (or both)

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Dear All, I have  some problem with my keyboard  keys . Different   keys have been  pressed automatically . When contacted the technical support earlier they said it a motherboard issue and replaced it But the  problem still persist Then replace the  keyboard   of laptop then it worked  fine for  couple of days . But the problem  bounced  back  this  time only key which  automatically pressed  is  del key . Due to this  problem I am  unable to  login  to machine and I am getting long  beep sound .If at  all  I am able to  connect to the machine first it is giving me  repair option(might be due  unproper shutdown) doing so and  login to  machine it works  fine until some  sort  of sound and then Del key  is  pressed  continuosly.when contacted the technical support again  they are saying it  is software  related issue. Pls any one  could help me out wat sort  of problem is this h/w or s/w.    


Go to Solution.

Answer:hardware or Software problem ??? with Z560

to make sure if it's software issue, you can perform clean windows installation by using one key recover function. after, if the issue persists, you'll need replacement, possible keyboard.

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Hi guys.
i have recently been given the task of fixing a net book that apparently was dropped, after turning on it tells me that C:\windows\system32\ utility's is missing so i started a full windows xp format(which was the original OS). after booting from disk it comes up with no drive path or drive to partition. so am i right in thinking that the hard drive is dead and it needs a new one. thanks

Answer:Hardware or Software problem you decide

The fall could have loosened the drive; it might still be okay.
Take the drive out and reseat it. See what happens.

no drive path or drive to partitionClick to expand...

Again the hard drive might be SATA. Since XP does not include SATA drivers, you'd get a message about not being able to see the hard drive. When installing XP, the SATA drivers must be loaded before the OS or slipstreamed into the XP OS.

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Hi folks, I'm a long time novice user that tries to be safe on the net, etc, but despite that I've developed a problem on my 3.5 yr old HP pavilion laptop running vista. This all began before Christmas during the night sometime. when I finally got it to boot it installed 'update 3 or 3' which I assumed was a windows update....looked like that screen.

It tells me, when I can get anything up, that I have a security problem and the security center needs attention. In safe mode, which is the only thing I can get up now, I click on the security icon in the task bar and try to turn on and it tells me it can't turn on. Nothing will run for any length of time before the laptop craps out. so can't run virus scan etc. (AVG, Zonealarm, adaware, spybot are on this thing)

Ran 'Logfile of Trend Micro HijackThis v2.0.2' which I see by the heading for this forum is not supposed to be posted here, however at the end of that thing nothing was checked and nothing was 'fixed', so clueless about its usefulness I guess.

Any ideas about what I should do next? Is there anyway I can tell from what direction my problems are coming? I sorta doubt it is hardware issue, because it will still do 'something'. At first I thought the windows update caused a problem with os however not sure about that now either. I'm diligent about downloads however other novice users (friends) tell me it's probably a virus.

Any thoughts appreciated.


Answer:hardware, software, or virus problem??

Additional Info:

Startup utility will not work, cycles endlessly and in fact I left that running for an entire day once without any luck.

Windows restore point will not work. I 'restored' to the furthest back restore point that I could find without success.

Thanks in advance for your help!


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My ladyfriend Bette had a fully functional computer, homebuilt several years ago, that we believe was put down by a Charter Communications cable technician.

She asked Charter to hook up an ethernet cable in her spare bedroom (The computer already worked perfectly well when run on a live Charter cable in the other bedroom). Her mother said the technician spent two hours!! there hooking up the ethernet connection, and he left a message that her Logitech wireless keyboard wasn't functioning. The wireless mouse continued to work. The keyboard and system had worked perfectly before he arrived. Plugged in a PS2 keyboard for a while, and then the wireless keyboard began functioning again on its own. Have no idea why.

Problem now: when she turns on the computer it freezes during the post routine and then asks her to enter setup by pressing F4. If we enter and then immediately exit setup, exiting without any changes, Windows loads and everything functions perfectly, including the broadband connection. This happens every boot. The problem is not intermittant. If we don't enter setup, the boot process stops completely until we enter setup, even if we leave the computer on overnight. The problem occurs with both keyboards.
I have reset the bios to default -- no luck. Her mobo is an Intel D865PERL with a P4 2.4 gig processor. She has 512 megs of ram. Have run several diagnostic routines and have no indications of hardware problems. Have reinstalled au... Read more

Answer:Boot problem - hardware or software?

Since the problem occurs beforre booting an OS, it is most certainly hardware.

The symptoms are typical for a dead CMOS battery. You should have a coin-sized and -shaped battery thing on the motherboard. Get a new one from an electronics/computer/watch/whatever shop.

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OK not sure if this is posted in the right place or not.

Since yesteday morning I have been getting the blue screen of death on my PC. My daughter was using the PC when it first rebooted and it happened about 10 tens after that, then it seemed to be OK and I managed to use the PC for the rest of the day without any problems.

Switched it on again this morning and the same thing has been happening all morning. Its working OK at the moment but know it won't be long before it goes off again.

One thing I noticed a few times before PC reboots is a message from my ZoneAlarm security advising of a virus but its not on screen long enough for me to see what it is or do anything to it in any way.

When I got the PC up and working yesterday I ran ZoneAlarm antivirus/spyware and nothing showed up. I also ran AVG antivirus and spyware, again nothing showed up.

I tried System Restore yesterday when it first happened but that failed each time I tried to do it.

There is one piece of software that I have been trying to remove from the PC but can't remove it in safe mode and every time I try to remove it when logged on in normal mode the PC crashes.

I have limited computer experience so any advice or guidance would be helpful.

Thank you

Answer:Virus Or Hardware/software Problem?

What Windows Version do you have?What was the last thing your daughter doing just before the PC rebooted and Blue Screen of Death?Have you tried re-installing Zone Alarm Security?Can you read the error message and description in the Blue Screen Of Death or is the PC rebooting so fast that you are not able to read? If so follow this advice (If you're running Xp) to disable auto-reboot:, what is the name of the software that you are unable to remove in safe mode/normal mode?

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To start, I will begin with how it all started.

I was sitting on youtube watching a video, then all of a sudden, the sound turns into crazy static and weird noises, the video turns into lines going all over the place, so I think the stream got messed up, so I scroll to the start of the video, and its still all jumbled, then I get an error, but before I can read it, I get a blue screen of death.

So I restart my computer, same BSOD.
So I get on the other computer in the house, and google the bsod, and LUCKILY I find the right thread, saying something about ram.
So I take out the 512 in my secondary ram slot, and start 'er up, and windows starts fine.
So I shut down, put a different stick of ram in the same slot, then start up and get the same BSOD.
So it's obviously the ram slot, so I restart without the ram in the second slot, and go back to youtube, I get a weird error when I try to start a video, saying something about access...and flash player.
Then I get the BSOD again, but restart fine without getting it, so I try to start up WoW, the only game on my computer at the time, and it now says wow has an error....
So I get in ventrillo, which is a voice comunication program, as I am sure most of you know, and when I get in, my friend starts talking, and the sound is just crazy, like a cyborg.
So then I open up google, start looking at random stuff, and notice the video is all kinds of messed up...
I'll start summing up the unimportant.
So... Read more

Answer:Major hardware/software problem, PLEASE help!

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hey, i've pretty much a newbie when it comes to computers and there's this recurring problem with my computer. if any of you could help i'd be forever grateful!

a while ago my computer started shutting down for no apparent reason, so i got it formatted. however, the problems started occuring again and i don't know how to get rid of it! i tried running scans to see if it's a virus or anything but the computer ends up shutting down half way. i'm not sure if it's a software problem or a hardware or malware problem so if any of you have any idea about what's going, can you please reply? THANK YOU SO MUCH!

Answer:computer problem? (software or hardware i'm not too sure)

It could be a number of thing it could be heat so for that open your case and
check if all your fan are running uit could a power supply issue
how old is your power supply ???

It could be harddisk faillure it S.M.A.R.T. activate in your bios ???

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I think HDAudio.sys is the problem but I'm not sure. can somebody check my dump file ?

Answer:BSOD, software or hardware problem?

Here is the dump.

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I have an Epson Perfection 1650 that I've used for regular photos and film/slides. I've never had any problems until now. Today when I removed the inner cover inside the scanner lid, then proceded to scan 4 slides in the slide holder, the choice of TCU was not there to choose. The light did not go on in the middle of the lid. I've looked for help but had no success as "help" did not recognize my problem. This has not happened before, as the TCU choice always was there to choose and the light went on when I removed the inner panel and had the slides in place. Hope someone can give me an idea what went wrong. Thanks, lilart

Answer:Solved: Hardware or Software problem?

I made a mistake. The acronym for the slides is TPU. So sorry! lilart

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Ok. So it been a while since ive last posted anything on this website. Well anyway to the problem---->

I recently reinstalled my windows cause of the following issues:
Computer would go idle and idle at 100% CPU speed. Also had a message saying that my memory is damaged.
Then after when i renistalled my pc, everything was fine until a few days after. The problems came back. Its all about luck now starting up my computer. Sometimes it jams when it loads windows, or sometimes when i open photos it thinks for half a minute then opens up the photo or picture. Could this indicate HDD problems?
This is deffinetley a first for me.
So fellow tech people help me please.

Answer:Weird hardware/software problem

If the drive heads are starting to go that will cause an endless number of problems. A bad dimm can see the similar problems since memory was pointed at. Try each dimm by itself unless you are running a single 1gb dimm there to see if one of the 512s is bad.

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Hardware or Software problem?


I have an Epson Perfection 1650 that I've used for regular photos and film/slides. I've never had any problems until now. Today when I removed the inner cover inside the scanner lid, then proceded to scan 4 slides in the slide holder, the choice of TCU was not there to choose. The light did not go on in the middle of the lid. I've looked for help but had no success as "help" did not recognize my problem. This has not happened before, as the TCU choice always was there to choose and the light went on when I removed the inner panel and had the slides in place. Hope someone can give me an idea what went wrong. Thanks, lilart

Answer:Solved: Software or Hardware problem?

Please stay with one thread per issue, closing duplicate to:

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Few days ago I woke up and my mouse wouldn't work. Kept saying "failed to install device, INF might be pre windows 95" or something like that I tried a few things and finally after a couple installations of Intellipoint I got it to work again. I had a new mouse ordered that came in the mail today. Plugged it in, doesn't work. Old one gives me the INF message again after it tries to to autoinstall. And no matter how many times I try to install the intellipoint drivers, there's always something down in the corner trying to autoinstall and it can't it's just so messed up.

Talked to a M$ guy, he had me in the registry deleting things which was difficult to do and read what I was deleting with only the keyboard, and now that its all over I have nothing, keyboard, nor mouse will work and I have no idea even where to begin to try and fix it. The help guy had me delete all the Root Hub's in device manager and HID devices and stuff. Now everything is s messed up I dunno what to do.

Someone please tell me what to do. I'd format but i dunno if vista will allow it without making me pay for it again or something.


Answer:I dunno if Vista is the problem. Lost. Help.

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hello well i was on my laptop earlier and all of a sudden a white screen appeared out of nowhere. so i rebooted and it came to system file check thingy, so anyway it got to 3% then frooze there then like 2 minutes later the screen went blue with white lines going through it. so i rebooted again and skipped the file check, it gets to the windows is loading page and freezes there.

can anyone help me please?

Answer:problem with laptop (dunno if this is right forum)

Based on my personal experience with my Compaq Evo laptop a few months ago, it might be an issue with your hard drive. I replaced mine and noticed a significant performance increase. With the old hd, things were slow, random freezing, looong time to shutdown.

Good Luck

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As an example, my computer wont remember some things, like it might not keep cookies stored, etc...but i dont think cookies are the problem, because it happens in other programs too, like Thunderbird email (the only one i can think of right now because i'm using it).

What Thunderbird does, is every time i open it, it asks me if I want to use it as my default mail program, and every time I say yes (and i mark the box for it not to ask me again). But of course, it does it every time anyway. Also, it "installs" the same update ( approximately once per day.

i dont think it's a problem with TB, but a problem with something on my end? im certainly no expert though, thats why i come here.

I use ebay a lot also, and it seems like the same kind of thing happens there sometimes, where it won't remember my settings (that makes me think cookies).

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Okay, first off, forgive me if I'm doing anything wrong here. I'm never sure when a "New Topic" is appropriate and when it isn't. Here goes...

I am temporarily, for an extended period of time, using my old HP Pavilion 8665C which is over 7 years old. My PowerSpec with XP Home is being rebuilt by a friend after I carelessly damaged it. My old HP came with Windows 98SE, I upgraded it to Windows 2000 PRO and now have no sound. I see, by "googling", that this was not an unusual problem back when people were using 2000...okay, anyway...I did this once before, I found the right driver(s), somehow I correctly installed it(them), but I had to uninstall 2000 and reinstall 98SE and now that I've once again reinstalled 2000 I can't, for the life of me, get sound back.

Please...just tell me what info you need about this computer and I'll provide it...I'm sure this seems like a ridiculously easy problem to solve, and that's what you guys are here for...LOL...I'm just a guy who loves to play on computers, I don't use them for work, only for my own personal pleasure. I'm not what I'd call computer illiterate, I've been able to restore this once broken down old thing that was basically just a shell of it's original self to a rather fast and functional computer considering it has a Pentium III, 600 MHz, yep, MHz and 128 MB, yep, MB SDRAM...again, it's only temporary. The only info I can get... Read more

Answer:Kind of a hardware/software problem combined...
Your motherboard is an Asus model MEW-AM. The above link is to all the drivers for your motherboard, including the sound. If the driver at that link doesn't work, just re-post and we'll find another link or something.... good luck!


EDIT:I think the first driver listed under Audio is the one you want... Be sure to go to the Utilities section, and download and install the Windows 2000 chipset software BEFORE installing the sound driver!

EDIT Part 2: after doing some further research, I have found that your PC may actually have the "Riptide" or "Chameleon" drivers which are a modem and sound driver all in one kind of thing. Here's a link you'll find VERY useful if the above driver link doesn't work.... You'll still need the chipset software from the above link for best results and overall system stability....

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This post is basically associated with this post:

My sister has build her computer but the problem now lies in installing windows... Installing it took over 3hours (which is way too long). Once the installation finished, the lag didnt stop and it continues to be an annoyance... my question is - what is causing this lag/slowness?? I dont think its the Windows XP CD because it works fine on other computers... Could it be the RAM? We didnt configure the timings in BIOS - could that be why? Or maybe its just faulty...
Any help would be great.

Answer:New Built Computer - Software/Hardware problem?

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Sorry, I am not even sure whether it is a software or hardware problem.
Today I installed PowerDVD (first I tried ver.5, then ver.4) but it refuses to play DVDs.
I keep getting messages "Error Code: 89030000 - Unknown file format".
PowerDVD's Information tab reveals the following:

Player & Display information: not available
Hardware information
3DNow! Technology: not detected
Enhanced 3DNow! Technology: not detected
3DNow! Professional Technology: not detected
IA MMX Technology: in use
Video Accelerator: ATI Hardware Video Acceleration (not in use)
Multispeakers Audio Device: not detected
Spdif Output Device: not detected

I also can't play audio CDs, while DivX and BSPlayer work perfectly!
As far as I know I correctly installed all software and hardware, therefore I suspect that PowerDVD isn't compatible with ATI graphic cards. On my old PC with GF2 graphic card I had no such problems.
DVD-rom audio I connected to CD-in connector on my soundblaster, since I didn't find the digital audio cable (which I could connect to spdif).
Please help!

Win98se, Abit IS7, P4 2.60c, 512MB DDR433, Sapphire Radeon 9600 Pro, Audigy2, Creative Inspire 5.1 digital 5500, Teac DV-516E (DVD-rom as secondary slave), Teac CD-W552E (as secondary master).

Answer:DVDs won't play - software or hardware problem?

This might help you a bit let me know if it works\

note the patches at the bottom of the link for power dvd

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Hallo everybody, I hope you can help me.
I have continuos BSOD or pc freezing since two months. Dont know if it is an hardware, software or virus problem. I tried different programs and tests, but the pc still has this problem.
This is a work station that run only original programs.
I send the Diagnostic Tool folder as required.
Thank you

Answer:Random BSOD - hardware or software problem?

BSODs caused by an unknown driver (uftdipow.sys) located in 'C:\Users\PC1\AppData\Local\Temp\', your Kaspersky product was also involved. This is definitely a case of malware infection. Run a scan of Malwarebytes, post back with your results.

BugCheck C4, {f6, 180, fffff98059692b30, fffff800031609c5}

Unable to load image \??\C:\Users\PC1\AppData\Local\Temp\uftdipow.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for uftdipow.sys
*** ERROR: Module load completed but symbols could not be loaded for uftdipow.sys
Probably caused by : uftdipow.sys ( uftdipow+8226 )

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I upgraded my desktop PC from 8.1 to 10 last week. No problems with startup and all programs appear to run fine.
I have however, noticed a few desktop and taskbar glitches which I'm not sure is a hardware or software related graphics issue. These are 3 examples of what I've noticed.

1) If I use my mouse and try to drag a desktop icon from A to B (say), the icon always snaps back to point A. A few seconds later it does move to point B.
2) If I click on the ^ "show hidden icons" in the task bar, a transparent window opens but no icons appear.
If I click my mouse button repeatedly within the window, the icons eventually populate. If I click on one of these icons, there's a delay again and the program or task it opens is usually quite "laggy".
3) If I click my mouse on the "File Explorer" icon pinned to my task bar, a blank window initially appears on the desktop. Again, after a few more mouse clicks and a couple of seconds later, the contents of my file structure appears in the window.

Here's how I correct the problem. With my mouse, I right click on the desktop. This opens a menu from which I select: graphics > options > resolution. Under resolution, I change the native resolution of my monitor from 1920x1080 to 1680 x1080.
After the monitor resets to the new resolution, I repeat the process and go back to my original (native) resolution. Doing this clears all my desktop and taskbar glitches. Unfortunately, whatever happens when I... Read more

Answer:Is it hardware or software problem that's causing a glitch with Win 10

Monitor is about 7 years old, gently used and I never had any problems under win 8.1. I'm using DVI connection. Would that make any difference under win 10?

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Two laptops with XP Pro and Win 7 Pro. Both access the internet fine via wireless through a cable modem.

An expert set up a wireless network among everything for me. My wireless printer was "in the loop." On the Win 7 machine the printer is described as being on the XP machine. The XP machine works the wireless printer fine and the Win 7 machine DID until the network went down the toilet.

My network ability runs deeply into negative quantities. I can just look at a well networked machine and the network will fail instantly. ----- Was it ESSENTIAL that the Win 7 machine access the wireless printer _through_ the XP machine?-----

Win 7 does internet via its own wireless setup. The Netgear router setup seems to have "room" for settings for the Win 7 machine. Can Win 7 NOT access the wireless printer the same way as the internet instead of through the network and the older printer? The "expert" said you couldn't even network a 64 bit maching with a 32 bit machine. How do you tell an expert he's out of his mind? His 64 was talking to my 32 at that very moment.

I can't remember spit any more (stroke), but I'd like a slight grasp of possibilities before I call in the "experts" again.

Answer:Weird problem /w combination of hardware & software.

Is the printer hooked up via ethernet or wireless, or is it usb to the pc.

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CPU: Intel Core 2 Quad Q6600 CPU 2.4GHz
Motherboard: Asus P5K-C
Graphics Card: Nvidia 8800GT
Operating System: Windows XP SP2

Recently my computer has been unable to start, becoming locked in an endless loop of BSOD.

The problem began suddenly while playing World of Warcraft.

The computer crashed to a blue screen, I didn't record what it said at the time, as I thought it would be resolved with a restart.

Upon restarting the machine, there was wierd visual artifacts on the screen before the windows loading screen, all the BIOS information stuff was all deranged, with odd symbols, numbers are spaces where they should not be.

The windows loading screen appeared, it passed, went to a black screen for about 20 secs, then came up with a BSOD, that said the problem was caused by Nv4_DISP.DLL.

'STOP: 0X000000EA'

I restarted the computer in safe mode, uninstalled the nvidia drivers, and restarted the machine, it still has the wierd visual problems when loading the bios, but windows is now graphically fine.

I downloaded the latest drivers, and proceeded to install them. Once they were installed, horizontal black lines, clustered in bands of five appeared accross the whole thing.

I restarted the machine as required by setup, and I got the same BSOD as before.

Do you think this is a software fault, or a hardware fault.

I am unsure why there would be graphical gli... Read more

Answer:Graphical problem ?Hardware ?Software Issue

Boot back into "safe mode" and check your system32 files. Make sure none of your DLL files are compressed. If your files are compressed then your system is infected, or corrupted. Let me know what ya find out.

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Hi, I used to work as an internet technician and I am fairly good with computers and can do a pretty good amount with software, but as far as hardware goes, I don't know the first thing about installing new motherboards, etc. So I am helping my grandmother with her Windows 98 HP computer. When you push the power button, the fan of her computer turns on, but nothing else. The power button light turns green while you are pushing it in and then turns yellow when you let go. Also, there is a picture of a lock next to the powerbutton with a light above it, and that turned on and is orange, which is not normal. Usually when on the power button is green and that is it. So now we have a computer with only the fan running and a yellow and orange light. At first I thought her computer was stuck in some kind of standby mode, since the lock picture matches that on her keyboard for putting the system on standby, but if you turn it on and off it will only power on the fan. I tried using the lock button on the keyboard but it did nothing. I held the button in for a long time, and it the CPU made a strange noise lots of beeping (from something in the computer, not the speakers). I thought it had something to do with a power overload. (I remember overloading a ac adaptor in my car that made a similar sound when I plugged in with something that the wattage was too high.) I was able to get it on finally after pushing the button on and off and holding it in for a while, and then letting go, it F... Read more

Answer:Fan turns on, computer does not. Hardware or Software problem?? Please help!

try to format n reinstall everything. try to (if u can) backup things if u need to.

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I have a Toshiba Satellite and I'm running windows 10. I've tried pressing F5 and FN+F5 but nothing happens. I've had a look on various forums and all the advice seems to start with "go here", "go to this menu" etc but I have no idea how to go anywhere without a mouse. Any ideas?

Answer:Cursor has disappeared - is this a hardware or software problem?

Can you do a Ctrl + Alt + Del ?

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