Computer Support Forum

please tell me wats d problem

Question: please tell me wats d problem

hello...i hav ideapad y550 so my problem is that when i am listening music or doing any work and if i turn off the AC power suddenly my lappi speed lowers down n abot music it sounds like someone lowred down pitch of d can anybody tellme wat d problem with my laptop???

Relevance 100%
Preferred Solution: please tell me wats d problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: please tell me wats d problem

Most likely your power management policy is what is affecting the speed. As for sound... no idea.

2 more replies
Relevance 47.15%

What is the different between a 512mb kingston ddr 400 CL 3 with a 512mb kingston ddr400 CL 2.5?

I am confused. i have a Gigabyte GA-8IPE775 Pro Intel 865PE chipset. izzit able to take both rame or there is a specific ram dat i cannot use..?

Answer:Wats the different?

the latency is less on the 2nd one so it should be quicker. You should use ram sticks that have the same CS value.

3 more replies
Relevance 47.15%
Question: wats up

actually in my boyfriend cell.there is one number which is always flash whenever we open the wats up.we know that contact,but save nahi kiya,but still always vo number aa jata hai,,jab bhi hum wats up on karte dere any technical problemmm

Answer:wats up

No offense but could you please retype your question in English and not using short forms.

4 more replies
Relevance 46.74%

i have a DSL connection n recently my PC is getting infected daily by trojans and internet explorer keeps giving errors n closing.
i use grisoft's avg free antivirus and i update it daily. i also use a process guard v3 free edition and also a start page protector. i have been using these for lalmost a year now and they work well.

i am posting HJT log

please help!!!!!!!!!!!

Logfile of HijackThis v1.99.1
Scan saved at 12:44:32 AM, on 2/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\Program Files\ProcessGuard\dcsuserprot.exe
D:\Program Files\Airtel\NetXpert\bin\sprtsvc.exe
D:\Program Files\ProcessGuard\pgaccount.exe
D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\Program Files\Airtel\NetXpert\bin\sprtcmd.exe
D:\Program Files\ProcessGuard\procguard.exe
D:\Program Files\palmOne\HOTSYNC.EXE
D:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\Internet Ex... Read more

More replies
Relevance 46.74%

Whats up w task mgr? Win 7 does not appear to be the same, only [systems] report. I wont shut off, and you must hit escape?

Answer:wats up w task mgr?

Originally Posted by Rod Gouin TECH

Whats up w task mgr? Win 7 does not appear to be the same, only [systems] report. I wont shut off, and you must hit escape?

Sorry, i don't understand what you're talking about.

0 more replies
Relevance 46.74%

I use vlc!

can anyone suggest if theres better? and it shud be free!haha

Answer:wats the best dvd player?

I don't know the best, but I have an HP USB drive that works great Not light and portable if you are looking to carrying in your briefcase, but I am happy with it.

2 more replies
Relevance 46.74%

whats the differnece bettween a wired router and wired switch . ethernet?

Answer:wats the difference

A router is a device that forwards data packets along networks. In home networks the router is given the IP addy assigned by your ISP and then distributes IP addy's to the terminals connected to network -- most commonly with DHCP.

A switch works much the same way, without the IP address control.

3 more replies
Relevance 46.74%

ok, this is probably in the wrong section but o well, anyway, when i finally get a job as a computer tech, if i recieve an order for a format and reinstall, but i have a suspicion about the issue or with the person, something having to do with being a stolen computer or an illegal serial/license, do i go on with the order or do I call the manufacturer asking for information or call MS asking who the license belongs to?

Answer:wats the right thing to do?


Simple's entirely up to you!!!

Do as you please... .

But if I were you, I'd just do the format anyways! Saves hassle, and probably prevents me from possibly being attacked by suspected computer stealing guy .

5 more replies
Relevance 46.74%

Whats up w task mgr? Win 7 does not appear to be the same, only [systems] report. I wont shut off, and you must hit escape?

Answer:wats up w task mgr?

Rod Gouin TECH said:

Whats up w task mgr? Win 7 does not appear to be the same, only [systems] report. I wont shut off, and you must hit escape?

Sorry, i don't understand what you're talking about.

5 more replies
Relevance 46.33%

Hey everyone i m new to all the overclockign and i was wondering wats the most juice(optimal Perfomance) i can get out of my system
Following are the specs (none is overclocked or modded in anyway)

1.6GHz P4
256MB pc133
40GIG Seagate Baracuda

ATI Radeon 9200SE video Card(<--how can i overclock this)
Hercules MUSE 5.1DVD sound card

If you guys can tell me how to get the most outta this system that wud b gr8 thanks alot :giddy:

Answer:Wats the most juice i can get out of my system


Hey man, looking at your specs im guesing you would not get much out of ur RAM seeing as it is 133MHz and prob unbranded, the cpu however has got potential, i have never owned a P4 so i dunno much bout them but i have seen people get an increase o about 400/500Mhz with 1.4ghz P4's so there is hope! I had a 9200 once an i couldn't get much out of it, got bout 30mhz core increase and 40 mhz ram increase before i started getting artifacts all over the screen!

Tips - If overclocking the CPU invest in a high quality cooler to let you get the most out of it.

To be honest you could do with a complete upgrade but if thats all you got then happy overclocking! let us know how u get on!

6 more replies
Relevance 46.33%

i was wondering wats the difference between the windows xp x64 version is between the old one

Answer:wats the difference between the new windows xp?

Read this page for a start

2 more replies
Relevance 46.33%

I want to buy a mobo with a Intel i875P chipset. would a i865P chipset be much the way, is the i915P chipset good? can u OC ur chipset??? [enough Chipset rite!] lol

Answer:Wats the best Intel chipset??????????

I've heard that i875P is good from some people and that it isn't so great from I'm guessing that it doesn't really matter which of the 2 you pick. I have no clue as to if the i915P chipset is any good. I imagine that it is really good, only 'cause the # is higher...I don't really know if you can o.c. the chipset or not.

4 more replies
Relevance 46.33%

Heres the Stuff

Logfile of HijackThis v1.96.1
Scan saved at 22:45:34, on 18/08/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Scott\Local Settings\Temp\Temporary Directory 1 for\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by blueyonder
F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\System32\cmd32.exe
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program File... Read more

Answer:Please analyse me this and tell me wats wrong

Hi scott, welcome, I've split you into your own thread for better assistance.

2 more replies
Relevance 46.33%

I cannot access one of my PC on my network to see its shared folders. even though they are on the same workgroup, have netbios installed and every other service,protcol,etc installed. I have a shared folders on the "un-accessable PC" the pcs that i want to connect through have netbios installed as well and i can acess all of them just fine.


Answer:wats causing me not to b able to access my LAN PC?

Check windows firewall, and try pinging the computer.

4 more replies
Relevance 46.33%

i have mcafee professinal if i was downloading a virus would it pop up and tell me and delete the file like Norton anti virus does on my other computer?

Answer:Wats the best virus scaner out there?

10 more replies
Relevance 46.33%

i want to buy my self a computer with a fast proseser, is relyalbe, so i found these two, plz could someone tell me which 1 is better, the dell xps 700 or the alienware for 899 pounds

Answer:wats better dell xps or alienware

wats better writing messages in gibberish or posting them in the wrong places

17 more replies
Relevance 46.33%


comp specs 1: 1.63 Ghz Athlon XP 1800+, 512 MB RAM DDR, 64MB Winfast Geforce 3 ti 200, Windows XP Pro Build 2600 w/ SP1
comp specs 2: 500 Mhz, 128 MB SDRAM, 16MB Integrated Motherboard Video Card, Windows XP Pro Build 2600 w/ SP1

router: Linksys BEFSR41 firmware 1.44.2z

i cant believe im having problems with this (ive taken the cisco CCNA course), but after reformatting the older comp (comp 2), i cant get the newer comp (comp 1) onto the network. ive done the normal xp network wizard, but the newer comp will error out no matter what setting i put it on. so i did everything manually, setting the ip addresses, resetting and reconfiguring the router, but all i can get is that each computer can see the other, and i can access files on the newer computer using the older computer. however, the newer computer cannot access the older computers files. thanks for any help.

Answer:dunno wats wrong...

I'll recommend the easy way, even though some forum members can't seem to understand why it works. Install the NETBEUI protocol on both machines, and I suspect you'll be browsing after that. It's on the XP CD in the VALUEADD directory.

1 more replies
Relevance 46.33%

recently i just upgraded my macromedia flash player to the new version 9. then after that i cannot load a single webpage with flash needed properly. for e.g where there are flash ads and stuff and the whole internet webpage takes ages to load as compared to the past ( 10 times slower). whereas can be loaded within seconds as it does not requires flash. i tried uninstalling and installing the adobe flash 9 again but to no avail. the same problem persists. this problem is very irritating as i cant load any webpage properly pls!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:46:03 PM, on 9/28/2007Platform: Windows 2000 SP3 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:WINNTSystem32smss.exeC:WINNTsystem32winlogon.exeC:WINNTsystem32services.exeC:WINNTsystem32lsass.exeC:WINNTsystem32svchost.exeC:WINNTsystem32spoolsv.exeC:Program FilesNavNTdefwatch.exeC:WINNTSystem32svchost.exeC:Program FilesNavNTrtvscan.exeC:WINNTSystem32r_server.exeC:WINNTsystem32regsvc.exeC:WINNTsystem32MSTask.exeC:Program FilesAnalog DevicesSoundMAXSMAgent.exeC:WINNTSystem32WBEMWinMgmt.exeC:WINNTSystem32mspmspsv.exeC:WINNTsystem32svchost.exeC:WINNTsystem32MsgSys.EXEC:WINNTExplorer.EXEC:Program FilesAnalog DevicesSoundMAXSmtray.exeC:WINNTanvshell.exeC:Program FilesNavNTvptray.exeC:WINNTSystem32spooldriversw32x863hpztsb04.exeC:Program FilesD-LinkAirPlus GAirGCFG.exeC:Program FilesANIANIWZCS2 ServiceWZCSLDR2... Read more

Answer:Wats Happening To My Computer? Help!

Your system is terribly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.One or more of the identified infections is a backdoor trojan.This allows hackers to remotely control your computer, steal critical system information and Download and Execute filesI would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords wh... Read more

35 more replies
Relevance 45.92%

Logfile of HijackThis v1.97.7
Scan saved at 12:08:30 AM, on 2/17/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP1 (5.00.2920.0000)

Running processes:
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Soft4Ever\looknstop\looknstop.exe
C:\Program Files\A4Proxy\A4Proxy.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\... Read more

Answer:OMG! I tried everyting.. cant figure out wats wrong...Please take a look at this log

10 more replies
Relevance 45.92%

i don't know because i wanna play gunz but i been played on this computer and the requirements didn't change so im trying to figure out whayts wrong

Answer:wats better pentium III or intel celeron D?

As much as I loathe the Celeron D, I will admit it is newer and more capable of playing games that the Pentium III. What are the speeds of the 2 processors?

6 more replies
Relevance 45.92%

ive got this new computer (spec.. 3.2Ghz intel 4, 2GB RAM, radeon 9550 128mb graphics card, audigy 2 sound card, xp sp 2 etc..)

i installed Rome: Total War and the Return of the King games today - and either only a small amount of time (after the intro for rome) or a longer time (when i wanted to exit on rotk) the game freezes, u get a jit jit repeated through the speakers and its inexitable. u have to restart to get out of there. these games played ok in my other comp, jst was very slow when running huge battles in rome.

im jst wondering if this sounds like a problem anyone here has had before, or if they have an idea wat it cld be. i think its pretty impossible that its RAM or hard drive related - coz they are top end. i intall the directx 9.0b that rome comes with - doesnt seem to take much time installing tho - its jst the acceptance screen and then the finished screen. i also downloaded and installed directx 9.0c and its not helping.. also, my old and favourite game 'civilisation: call to power' doesnt play at all. u click on play and nothing happens. i think that's all i know really... any help appreciated

Answer:graphics card? wats wrong plz?

most likely it's a graphics driver related problem. Try the latest ATi Drivers, or maybe the modded Omega ATi drivers.

for proper driver installation, get Driver Cleaner Pro, uninstall the driers from add/remove programs, boot to safe mode--run driver cleaner, reboot and install new drivers.

2 more replies
Relevance 45.92%

i cant install any software... its say windows cannot access the specified device, path, of file. you may not have the appropriate permissions to access the item. =.= so i cant install any sas or mbam trying using combofix now.. my laptop is extremely lagging ...

Answer:dono wats wrong with this laptop

NezKydn said:

i cant install any software... its say windows cannot access the specified device, path, of file. you may not have the appropriate permissions to access the item. =.= so i cant install any sas or mbam trying using combofix now.. my laptop is extremely lagging ...Click to expand...

sry.. somehow i can get my mbam running... i cant find the edit key.. :-o

20 more replies
Relevance 45.92%

Hey wats the most effective anti virus software available.....

Answer:Wats The Most Effective Antivirus Software?

You can look up reviews of software such as this one. The trouble is though that all these different reviews use somewhat different methods to evaluate the various software packages, and as such their rankings will be different.If you want some suggestions from Bleeping Computer members then please let us know what you are after.Free or paid for version?Anti-virus only or a suite containing anti-virus, anti-spyware and firewall?I am currently using AVG Anti-virus (free) and am happy with it.

3 more replies
Relevance 45.1%


"File c:\windows\system32\drivers\et... is infected with application Win32/HideWindow. The file can be deleted. It is strongly recommended that you back up any crucial data before you proceed. "

i think im infected by jeefo


i am using:
windows xp home edition sp2 version 2002

plez help thanx

Answer:Solved: Shuld I Delete? Wats Wrong?

This will be closed as you have waited an entire 8 muute for a response to an incomplete and un-intelligible post - speak English!

1 more replies
Relevance 45.1%

wat difference with xp pro?

Answer:wats good about window xp media center?

Enhanced Media...... Your computer must meet certian hardware requirements for it to even work and you can view media files on your TV and not your moniter. I know it can do that but I'm not knowledgable on this version of XP. But I also know it has all the cababilities of the origanal XP pro plus the media aspect of it.

1 more replies
Relevance 45.1%

Umm. I currently have 260W power supply and i use nvidia 8400gs video card (recommended minimum 300W power supply)

But i havent seen any problems

So i decided to buy

Nvidia 240GT (recommended min also 300W)

But since i havent had any problems so far with 8400gs though min req is 300W but i have 260W


I shouldnt have problems with 240GT also right?

Answer:Power Supply and VIdeo card Wats

14 more replies
Relevance 45.1%

I'm not sure how my pc has been infected with virus/spyware.

AVG reports virus with IE7 and opera 9.25. and whenever I open any site the pc hangs for a while and then shows connection to this site (reported as spyware site by

and whenever I open any site
in the source there is this code at the top.

<iframe src= width=0 height=0 frameborder=0></iframe>

I have placed the hijack this logs. and also scanned with AVG and SuperAntispyware. And the firefox downloads window doesn't open anymore. this is the only browser which does not hang.

Answer:dont know wats happening - isp site hacked or my pc

16 more replies
Relevance 44.28%

I am having trouble with Outlook express. Every email I get shows up twice back to back.
For example:
From Subject Received

Brian Hello 6/1/2004
Brian Hello 6/1/2004
Maria It's me 5/29/2004
Maria It's me 5/29/2004



Answer:Outlook Express - My inbox messages are always double...wats the deal?

9 more replies
Relevance 43.87%

ok people brace yourself for this one...

my computer is connected to my house network through a usb wireless device and it has worked fine since i got it. i use p2p programs often and found that the limit on half-open connections is too low for me so i set out to find a fix after finding many sites that resommened and used the lvllord fix for this i got it and ran it. it said i had to reboot which i decided 2 do since i had also installed a utility for a new mouse that i got, which also needed a reboot.

so i rebooted my comp, can connect to the network fine, signal strength good, dhcp is working, but i cant access anything on the network. i cant get google, the router, the modem or even other computers on the network. so i think that the patch did somethin bad to the tcpip.sys file when i ran it so i hit the unistall button on it (though it says that the limit is still at 10 andnot 50 which is wat i changed it to??) i hit unistall, says it failed somethin 2 do with windows changin the file or somethin. anyway i thought that possibly the utility i installed did somethin (very remote, but nonetheless) so i unistalled it and rebooted, nuthin.

so i tried disconnecting the usb dongle and running a network cable and hooray it all works again. so that ruled out the .sys file being bad. so i thought id unistall the usb dongle and reinstall (maybe the driver didnt like the patch). but device manager locked up.

so i thought ah well, deal with it later gunna watch a video then maybe... Read more

Answer:Solved: god knows wats wrong but somethin is broked.. prob device manager

11 more replies
Relevance 21.32%

hello to lenovo community ,i bought my laptop last year in jan. i was extemely statisfied with product.for few months but then acing lots o problem with itlisting my problems below. and my laptopin not in warranty state laptop info :model : y500 7761 4AQ windows xp sp2 home (originial windows provided with laptop)hardisk 80 gb hitachi sataintel t2250 1.73 ghz c2d processor512 mb ram problem #1 the 3 usb ports on laptops left side doesnot workthey give error "usb device not recognized"i know it is not the problem of drivers as the same devices were working before on the portsand same devide (pen drive or any other usb) works on the usb port on right side of latop i mean  out 4 usb ports only one works  and rest gives the error "usb device not recognized"i tried formating and repartitioning the hardisk and  and istalled original window but of no use problem #2DVD drivemat**bleep**a DVD-RAM UJ-85JS only recognizes the cd's that came with laptop and by chance few other dvd some time i think only 1 out of 100 .and doesnot burn at allthis is common problem with most of lenovo users with mat**bleep**a drives. i think levono techinians shuld give us firmaware update for thisany one who knows sol, problem #3my orginal charging adpater was broken i bought another one . not of lenove original and after that when i put my latop on charge(when i switch on adapter) it gets started automatically problem #4 sometime my laptop s... Read more

Answer:usb problem,DVD drive problem , auto startup problem and shutdown problem

With so many problems I would recommend sending the laptop back if you're still in warranty. Make sure that the new charger runs at the same voltage/current as the old charger, it starting up automatically will be the least of your problems if it explodes your battery! Does it say anything in device manager about your usb ports?

1 more replies
Relevance 20.5%

I need some help and if anyone can help me I will be very appreciated. My system is Windows 7 Ultimate X64.
1. USB port.
I used to have a Lenovo thinkpad W520, the USB ports can still provide power and the devices connected to the port won't be disconnected after the PC turning into sleep mode even power off, but everytime when I wake up my Precision 7510, the keyboad need a long wait to be reconnected and all of the external hard drives are reconnected too (Auto play also pops out). And I cannot charge my cellphone even if the precision is in sleeping mode with power connected to it.

2. External Monitor,
I get a Dell P2417H monitor. I connect the monitor to my PC through Display port. 
Then I use the Screen Resolution to Identify the monitor. I then use "Identify" to identify the monitor, at first both of the monitors show (1\2), which is correct because windows is set to duplicate the monitors. Then I selected Show desk top only on 1 and then "Identify" the monitors. Both of the monitors show a big 1. Then I selected show desk top only on 2 and then "Identify" the monitors. Both of the monitors show a big 2.(My p2417H is actually 2)
Then I select apply so only p2417H shows the display and close the laptop's lid. (I set the power options, so that the PC won't be turn off when I close the lid or after a long deactivation) 
As long as I close the lid and turn the laptop into sleep mode and wake it up. The monitor setting... Read more

Answer:Precision 7510 USB port problem, monitor problem and Intel Rapid Storage problem

Some of what you're experiencing may be due to the different hardware than you had in the older system - however, one BIG possibility:
Windows 7 does not fully support the power management features of the Skylake CPU and chipset in your system.  Even if Windows 7 is correctly installed, there will be missing features (Microsoft never implemented the advanced Skylake power management features in anything older than Windows 8).
You'd likely experience some of the same issues with a Skylake Lenovo system.
The Skylake platform in your system WILL run Windows 7 (it's the last Intel platform that will;  the newly released Kaby Lake won't run it at all), but it won't implement all the Skylake power management features it has no drivers for (and never will have drivers for).  Unless you're completely stuck with Windows 7, most of the issue -- or all of them -- will go away if you move to Windows 10.  If you don't do it now, this is the last hardware you'll be buying -- as above, Windows 7 is history as of the release of the new Kaby Lake platform.

2 more replies
Relevance 20.09%

i load up my machine as per usual and norton antivirus cannot load up at startup because it says i have a corrupted or missing ccimscan.dll and defalert.dll.

norton seems to be ****ed up and symantec webapage has no solution, which also has coincided with my roxio cd buring version 5 basic. roxio doesn't load up at all, and also in windows media player 9, i cannot burn cd's as it says the roxio burining engine is not there and or the directcdbf.dll is missing.

i performed scandisk and all that shite and on that programme in windows where it tells you if you need to replace files ( can't remember its name). anyway the files that are corrupted are uneng.exe (which i found out is the roxio burn engine unistall programme???) and the tntlvr.dll is corrupted too. don't know what this tnt thing is but i am assuming its my tnt2 graphics card???, but it isnt showing any problems.

i have adaware and regulary use it, and hijack this only workd using the old version so i will post the log file thing here. i am totally confussed as all this happened out of the blue the other day. thanks in adavance. please help me

Logfile of HijackThis v1.97.7
Scan saved at 18:57:24, on 05/09/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

Answer:norton antivirus dll problem linked with roxio dll problem. really wierd problem.

16 more replies
Relevance 20.09%

Never mind, disabled a service and everything is back to normal.

More replies
Relevance 19.68%

Thanks for the forum.

First - Network problem prevented internet access. I used "Diagnose" and "Repair". Repair found something and "fixed" it. Internet accessed after that.

Even Log:

Problem signature
Problem Event Name: NetworkDiagnosticsFrameworkV2
Vendor: Microsoft
OwnerHC: WinInetHelperClass
OwnerHCVersion: 1.0
SessionStatus: 2
HRESULT: 8008F906
Repair: {30B6B189-CCE3-4b6f-877B-C1AE960CE1EF}
RootCauseHC: Winsock
RootCauseHCVersion: 1.0
RootCause: {D438FDF3-F143-430e-B187-E02B2E14B641}
OS Version: 6.0.6001.
Locale ID: 1033

Files that help describe the problem

Second - Firefox (Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) will load, but will not search for page. Page viewing area remains blank and page status says "Done". I uninstalled and reinstalled without deleting user settings. This did not repair Firefox.

Third - Outlook 2007 Trial Version (12.0.6504.5000) SP2 MSO
(12.0.6425.1000) - Will not login to server. Error message reads "Receiving reported error (0x80040900). The server name you entered cannot be found on the network. (it might be down temporarily) Verify that you are online and that the server name is correct.

There is no event log associated with the Outlook problem.

Event logged from same day, but I'm unaware of how this fits:

Problem signature
Problem Event Name: ... Read more

Answer:Network problem became Firefox & Outlook problem, then MS update became AVG problem

??? Highhunter, Is this a reply to my earlier post???

19 more replies
Relevance 19.68%

Hi! I have a few problems with a few difference softwares. I thought it would be best open on thread with all the problems other than opening multiple different threads.
My Problems are:

1) I use mozilla firefox and i have a problem opening PDF files. When i click on a link which leads me to a PDF file, the following error message pops up.
"The adobe acrobat/ reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Wev Browser and try again."
When I use Internet Explorer, I get a similar error message.
"The adobe acrobat/ reader that is running can not be used to view PDF files in a Web Browser. Adobe Acrobet/Reader version 8 or 9 is required. Please exit and try again."
This message tells me to exit Adobe Acrobat/Reader. I don't exactly know how to do that.

2) The other problem I have is with Windows Live Messenger (MSN). This messenger allows you to draw in a conversation. They have a handwriting tool. The problem I have with this tool is that when I use it to draw something, what I draw doesn't appear on the place where I am suppose to draw before sending the message. But when I click send just by drawing something with seeing what is happening on my screen, I will be able to see what I drew in the message sent part of the window. I know this is confusing but it is hard to explain. So basically, while drawing something, I can't see it but when i send it, I can see it.
... Read more

Answer:PDF Files Problem | Windows Live Messenger Problem | WMM Problem

16 more replies
Relevance 19.68%

I believe I have a virus these are the symptoms i am experiencing and what I have tried so far:-

1. I am having problems using google, sometimes when I click on results they go to another page, sometimes it decided i am not connected to the internet when I know I am.

2. I started by trying to run Malwarebytes but this would not open, then the same problem occurred with Spybot, it wont open.

3. I tried to scan with Trend Micro but the virus has prevented Java from working and so Trend does not work.

4. Tried to do a system restore but that says the drive failed during the restore.

5. AVG does not find any viruses when scanned.

6. Computer will not hibernate, it goes to blackscreen and then back to the desktop.

7. I managed to get Malwarebytes working by renaming the file from mbam.exe to mbam1.exe but now it freezes is not responding about halfway through the scan, have also told it not to scan registry items but it still freezes. Also after it has frozen it will not close even by trying to end the process.

So they are my problems can anyone help? Thanks

Answer:Virus, google problem, Malwarebyte problem, Spybot problem, etc

Try this scan. You can copy it over from another computer on a CD or pen drive if you need to.Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Scan with Dr.Web CureIt as follows:Double-click on drweb-cureit.exe to open the program and click Start. (There is no need to update if you just downloaded the most current versionRead the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected f... Read more

1 more replies
Relevance 19.27%

I recently purchased 3 Brother HL 2310 printers. Two were installed immedaitel;y and have been working fine - the third was kept as a reserve. Then one of the other printers finally gave up the ghost and the reserve 2130 installed on that Windows XP PC. Afterone week that 3rd printer started reporting no paper incorrectly and, knowing the operator, today decided to do a swap with one of the other printers. However, this afternoon this replacement started reporting no paper. OK - not a printer problem. I totally uninstalled the driver, did a safe reboot and a normal reboot and then and reinstalled the driver. Within minutes, same problem. OK not a driver problem. So that leaves operator or Windows.
Any thought on what could be a Windows problem, or how I can prove its NOT a Windows problem, because I can't see how it can be an operator problem (although she has wrecked 3 PCs and 3 printers in 3 years).
Not in the office now until Wednesday morning, but it certainly wouldbe helpful if I could do/say something then.

Answer:Is this a windows problem or a driver problem,, or a hardware problem

Sorry - that should be HP 2130

10 more replies
Relevance 19.27%

I have no idea if it is the same problem. First of all I am using a wireless router, I have a internal wireless thing on my laptop. And I am able to connect and all but when i went to and tried to log in, It leads to me a page as if I am not online. So I am wondering if it is my router settings or my laptop that makes it like that. Thank you for your help.

Answer:Help with Internet problem. Downloading problem / login problem.

This problem doesn't seem limited to Websites, I can't sign in on MSN too. Or login to anything. I am using a airlink router Model AR315W. So if anyone can help, please do. Thanks.

3 more replies
Relevance 19.27%

Hi, I'm new here (meaning I just made an account but have been lurking around every time I had computer trouble. This time however, I couldn't find anything that resembles the trouble I'm currently experiencing) and I'm hoping if anyone can help me or tell me if I should just throw my laptop against the wall.

I've had my printer (details and TSG SysInfo below) for over a year now, and never had any trouble with it. A few days ago, I needed to print something but wasn't able to (I can't remember what the error said, it didn't happen again) so I uninstalled the printer and re-installed it by downloading the drivers from the HP website. Pop-up balloon said that it wasn't successfully installed and when I would try to install the driver by going to print management and click on Printers I would get: "An error has occurred on the script of this page. Line: 40. Char: 21. Error: Object doesn't support property or method 'SetPrinterName'. Code: 0. URL: res://C:\Windows\system32\pmcsnap.dll/81". So I clicked on Drivers instead and tried to install the driver there and it said: windows found driver software for your device but encountered an error.

Do understand that I have no idea what I'm doing whenever my computer doesn't behave as it is supposed to, and everything is done by trial and error; mostly error. For some reason I felt the need to do a chkdsk /f /r which was scheduled on the next restart, b... Read more

Answer:printer problem? software problem? hardware problem?

Could be the Hard drive has gone faulty. What make and model is this Laptop?

2 more replies
Relevance 19.27%

So I recently moved for my job and packed up my desktop. After 3 months of not using my desktop, I decided to hook everything up and give it a boot. It worked fine for the first 5 minutes, then after a shower, I came back and got a blue screen. I decided to hit the power button and since then it hasn't been working. It starts up, runs, then asks if I want to continue in "Safe Mode" (which doesn't make it work), "Normal Windows" (doesn't work either) or "Last Current Windows that worked" (doesn't work either). After that, it loads for a second, then restarts.

I have no clue if the movers were rough with my dell and thats why it isn't working. Or if it isn't working because of a software problem.

I decided to take video of it to show you guys exactly what is happening. Hopefully it'll help out in solving this problem. Sorry if the video takes a long time to load, I had to use my digital camera to shoot the video.

Everyone here has been so hopeful before. Thanks in advance for your advice, and thank you all for the wonderful help you have provided me in the past. I have nothing but the fondest respect for you all.

v/r - USFSoccer

Answer:Software problem maybe hardware problem (vid. of problem included)

Right when you see the Dell logo, start pressing F8 for the Advanced Boot Options menu. When it comes up, select Disable Automatic Restart After System Failure. The loading process should stop on a blue screen error. Make a note of the error number(s) and any file names and messages, then post them here. The blue screen is coming up, but it flashes by too fast to see it. Selecting Disable Automatic Restart will allow you to see the screen and write down the details.

3 more replies
Relevance 18.86%

Hi, Before Xmas I bought a tablet X201T ( i7 2.13 GHz, 4Gb ram, Win 7 pro) with the following display: 12.1" WXGA LED Panel with wide viewing angle This display was the only option since the ultrabright outdoor display seems to not be anymore available in the website and I don't care to have a touchscreen in a tablet. My tablet has the following problems when in PORTRAIT MODE: 1) In Windows Journal: if I select the highlighter or I decide to open another application, like adobe reader, and then I return to my windows journal page, near to the dot cursor it appears another icon that bugs a lot especially if you are trying to write. Basically I see the dot and next to it, on the upper right side another symbol. For example if I select a thick highlighter and then I select the pen, I visualize the dot of the pen and on the right side next to the dot a colored semitransparent bar belonging to the previously selected highlighter.  This happens only when the tablet is in portrait mode! 2) In Windows Journal or in other drawing applications ( I have autodesk sketch book pro) in portrait mode: if you draw close to the border on the camera side of the tablet or if you cross the black border in the display on that side of the tablet, drawed lines appear that go from that side to the other side of the if you draw a straight line from that side to the other ... Read more

More replies
Relevance 18.04%

I had no problems with Customer Preview, everything worked, but, I must say that this Release Preview is another story all together. My PC hardware configuration is unchanged since installing Windows 7 when it came on to the market.

1. Doing a clean install did not install a clean installation of Windows 8. It took three attempts. Previous wallpaper, user login avatars, etc. kept showing up in the new supposedly clean install, even when installing with a local account.

2. At shut down I am constantly getting a winlog.exe error stating that I need to insert a disk in to various empty drives. This stops the computer from shutting down. The error message appears 18 times and has to be clicked away every time it appears. The OS shuts down but my computer hardware keeps running [fans, disks, etc.] I fear I may have to get rid of Windows 8 RP before it ruins my entire PC.

3. After the OS has shut down the computer itself will not switch the power of. The computer light showing disk activity is constantly on, even though the OS has been shut down.

I'm going to have to give up on this OS. This release candidate is not working at all well on my setup. Highly peculiar, especially as I had no issues with the Customer Preview and nothing has been changed in my PC hardware setup.

Answer:Release Preview - Nothing but problem after problem after problem.

Hello Rich,

I know you said clean install, but just to check, did you delete the old Windows 8 CP drive/partition so it will be "Unallocated Space", then reinstalled Windows 8 RP?

Did you use a local user account or a Microsoft account? If Microsoft account, then that would be why you got your user picture back since it synced with your Windows Live ID and used the same one.

13 more replies
Relevance 17.22%

Wasn't sure if I was supposed to start a new topic to reply to your reply. I posted it as a reply on the existing topic as well as started a new one here. Please let me know the correct way to post a reply to one. I apologize if I am doing this incorrectly as a new member. Thank you.Thank you for your reply. I have installed and run Ewido Security Suite. Here are the logs you asked for:Logfile of HijackThis v1.99.1Scan saved at 9:28:31 PM, on 5/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\PackethSvc.exeC:\Program Files\Common Files\Acronis\Schedule2\schedul2.exeC:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exeC:\Program Files\Common Files\Real\Update_OB\evntsvc.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\WINDOWS\system32\Smtray.exeC:\WINDOWS\system32\pctspk.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\... Read more

Answer:Windwos Explorer Has Encountered A Problem And Must Close, Dr Watson Has Encountered A Problem And Must Close, Problem Occurs W...

Please continue in this thread.

1 more replies
Relevance 17.22%

Recently reinstalled windows XP. Before reinstall had Musicmatch in original shipped Dell. Dimension 3000.
Now get - Error 'Muscimatch dukebox problem -MMJB Soundcard problem - waveout format not supported.' Is there part of reinstallation of XP that I may have neglected?
In Control Panel, Sounds, Speech and Audio Devices - indicates no audio devices.

Answer:Muscimatch dukebox problem -MMJB Soundcard problem - waveout format not supported

10 more replies
Relevance 17.22%

Infineon Trusted Platform Module Problem on Device Manager

I tried updating the driver and it says the driver is up to date. I've also tried to disable it and enable it back but still the yellow caution sign still appears.
How to fix this.
I'm pretty sure this is what made the Infineon Security Platform Setting Tool unable to work.

If you need any other info to solve this please let me know.


Kaspersky Problem

Kaspersky is working fine but why does TuneUp 2010 detect this problem.

I'm Using Kaspersky Internet Security 2010 with 3/10/2010 Database.

If you need any other info please let me know.
Thank you.

Answer:Infineon Trusted Platform Module Problem on Device Manager and Kaspersky Problem.


1 more replies
Relevance 17.22%

Hello i just purchased Lenovo B590 series laptop and now i'm suffering with two problems1. Wifi Auto Disconnect2. Screen Fluctuate problem when i scroll down the screen, it shows awakward. See the below screenshots  In screen fluctuating, it shows some horizontal lines in display, i think its a display problem but i need to solve it asap,The laptop is just 1 month OLD, i have all the bills and warranty card.Thanks


Go to Solution.

Answer:LENOVO B590 WIFI Problem - Auto Disconnect + SCREEN FLUCTUATE PROBLEM

hi chetansoni,
Welcome to the Lenovo Forums.
Regarding your problems, can you try the following:
1. The Wi-Fi auto disconnect problem that you're getting is most likely a driver issue. May I know what version of the Broadcom driver that you're using?
If the WIndows 8 driver from the B590 drivers page doesn't work, try to install this driver (Windows 7 version).
Broadcom BCM43142 Wireless LAN Driver (802.11b/g/n) 
10.6 MB
2. As for the horizontal lines, do you get this when you boot the machine up or tilt the screen to a different angle? If yes, then this is most likely a hardware issue (could be a faulty LCD cable or the LCD itself). To isolate, try connecting an external monitor and observe. 
In this case, I recommend you contact lenovo and report the issue as you may need to send the unit for service.
Support phone list

2 more replies
Relevance 17.22%

I have a file in a folder called bla.exeI copy a newer version to the folderwindows 7 asks me if I want to copy and replace the fileI say yesWindows 7 says "error file is open in another program"WHAT THE HECK IS THAT!!! (it is in no way shape or form open in any program except for explorer!)There is some kind of delayed file protection inside windows 7 that is not in windows XP nor XP or vista you can copy and replace files with no problems.I have searched and found several possible fixes that dont fix the problem:1.) I set the advanced owner permisions to my whole C: drive to have the owner as Administrator instead of trusted installer2.) UAC is off and I have set all basic permissions to full control on admin and on everyone_______________________________________ ______________________problem #2In windows XP I edit a batch file and I click save to save its new contents.In windows 7 I save the edited batch file and it says it is in use and I end up having to save it as a different name or different location!_______________________________________ _____________________- I have searched to no end on this issue since win 7 came out.- I have this same issue after re-installing windows 7 multiple times( and with default settings)- I have this same issue on different peoples computers that have win 7 too._______________________________________ ______________________the files that have copy errors can be ANY exe and it wont let you unless you wait about 10 minute... Read more

Answer:copy and replace exes problem, and create batch file then save problem

I have absolutely no idea what you are talking about. I'm moving and replacing executables immediately after closing them to test various installation scenarios for my own programs, and I haven't had any problems editing batch files in the manner you describe.In fact, in the first instance, I am quite literally closing the program, replacing the executable, and starting it again all within a fraction of a second.

6 more replies
Relevance 17.22%


I hope someone can help me. I am using a new computer with Vista and have just installed Adobe Photoshop Elements 7, plus a 2000 Microsoft Home Publishing programme. Both appear to work properly, except the programmes' toolbar fonts are almost unreadable - very small. I have enlarged the actual desktop fonts, but cannot see how to enlarge these programme fonts.

I have another problem with Outlook. I cannot add alias's to my email address. I know how to do it, but when I get to Add email, the page that opens up is too large for the screen and the buttons on the bottom are not visible.

Any help would be very much appreciated. Thanks.

Answer:Problem with toolbar fonts on programme installations and outlook page problem

Is Outlook from 2000 also?

4 more replies
Relevance 17.22%


Answer:Office 2000: Work Installation Problem / Excel Read-Only Problem

For your Excel issue: Find the file in Windows Explorer, right click it and go to properties. Uncheck the Read Only box. If this does not work, open the spreadsheet in Excel and do a "Save As" and rename the document or overwrite the existing.

2 more replies
Relevance 17.22%

Windows 7 Home Premium, 64 bit
Gateway Laptop NV55C (I would upgrade ut currently not working so a major hardware upgrade is gonna have to wait
I've got the latest SATA AHCI Driver for my system according to Gateway.
As for the latest Intel RST software/drivers, I have version on the IAStorDataMgrSvc.exe file, which is the same version as the SATA drivers I found on the Gateway site.

Lately, the last few weeks, I have been having problem with my DVD drive disappearing.
In the Intel RST app, its shows my HD on Internal Port 0; and Internal Port 1 as empty.
I've only just checked this status after my DVD disappeared.
I'm guessing that my DVD is on Port 1 because I get a dialog popping up saying something about Port 1 being empty. Then my DVD drive is gone.

If I reboot, it comes back.
And it may stay for 5 minutes or 5 days (or more), then the DVD just disappears with the Intel RST popup.

I may not be doing anything particular, youtube, working (EagleCad and other Circuit board and schematic design software, and related utilities), general web browsing. Nothing special and nothing I haven't been doing for years.

I do Windows updates on a fairly regular basis (At least once every 2 week if not once a week)
This does kind of have me wondering if a recent Windows update broke something.
It would not be the first time I have seen that happen.
And as a side note, although its been 7+ years, I used to work in IT repairing pretty much everything, so I'm comfortable ge... Read more

Answer:Intel Rapid Storage Technology problem : Empty port problem

I just rebooted and here is that same system report. I only included the Port 1 info. All the rest is the same:

Disk on port 1
Port location: Internal
Status: Normal
Size: 0 GB
Serial number: UK71 857857
Firmware: 1.00
System disk: No
Password protected: No
Disk data cache: Disabled
Native command queuing: No
SATA transfer mode: Generation 1
Physical sector size: 0 Bytes
Logical sector size: 0 Bytes

I will try to get a screen cap of the popup message ASAP if I can.

Here we go:
It lasted 1 hour 12 minutes
Last time, it lasted about 5 minutes.

1 more replies
Relevance 17.22%

Ok il try to make this as brief as possilbe.

Sister clicked a stupid website link today on my laptop. Started doing weird things.

Now when i boot it up a popup appears saying google installer has encountered a problem. You know when it asks wheither to send error report or not. Now for the weird parts

It wont let me run any anti-virus removal software. I can run IE/Firefox ok. Even when i go into their folder and change the .exe filename to something like fluffy it opens them for like 5 secs and when i run the scan it closes str8 away.

Again when i search for anything on google about the problem i get a message saying my connection has been reset. Obv the virus/trojan is doing this.

Now i try to reboot in safe mode and it wont let me do it either. Im going insane here.

I cant even do a PC recovery because it says the recovery partition cannot be found.

Any ideas are most welcome

Answer:Virus/Trojan Problem (Google Installer Encountered Problem Message)

We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

14 more replies
Relevance 17.22%

1)This is a problem I have accessing this website.

2)Also I keep getting popup notification of Winiguard telling me im being attacked by Trojan Everad. I uninstalled Winiguard but keep getting this popup.

Please help!

Answer:Problem accessing website due to Trojan warning & Everad Winiguard problem

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

No need for screenshots unless they are requested, thanks.

1 more replies
Relevance 17.22%

EDIT:I have found a solution, using a DVI to HDMI cable on an amd card will fix this problem, this thread can now die, hopefully someone else will find it if they have this problem.

Basically, i know what the problem is, but not how to rectify it. My tv (Sceptre X235BV-FHD, a rebranded sony bravia)suffers from an EDID mismatch issue or chroma subsampling due to some form of post processing done on my tv, i'm not sure which but either way the results are the same, my colors are inaccurate, text is blurry and it's painful on my already unhealthy eyes, in HDMI at least, vga is normal.

That said, i know how to fix it on nvidia cards, i used the method posted in this tutorial to disable audio over hdmi:
Cropped, off-center display at native 1900x1200 resolution on LG245WP and/or LG246WP monitors with recent NVIDIA drivers

The problem is, i recently upgraded to an amd card, and while i tried to use the pixel format to fix this, the amd drivers do not fix it, not only that but the registry edit to disable audio over hdmi that i used on nvidia cards no longer works(basically, if it sends audio over hdmi it causes my tv to think it's looking at a cable box or game system, not my pc), or the registry entry i need to input is different, or in a different location.
I have heard that i can permanently disable audio over hdmi through editing the EDID with this tutorial:
Force DVI/HDMI resolutions and refresh rates

However, i do not know what i must do to edit the EDID to pe... Read more

Answer:Blurry Text problem, EDID and registry editing problem on an AMD card.

You should put your note: "I have found a solution, using a DVI to HDMI cable on an amd card will fix this problem, this thread can now die, hopefully someone else will find it if they have this problem." At the top followed by a space. I had to read it all to discover that.

3 more replies
Relevance 17.22%

Hello, so I just got a new ISP yesterday and everything seemed to be working fine, until today. I haven't made any changes (no new updates on security/anti-virus programs). I have wireless internet access (it says it's connected and the diagnose tool can't identify a problem). My main browser is Chrome, but I have Internet Explorer and Firefox. For all three browsers, I can't connect to any websites, except for I have enabled cookies for Chrome, deleted the cache, and have added that program to my firewall's list of accepted programs, and it still won't load pages. However, programs like Spotify, Hulu Desktop, VLC updates, etc that need an internet connection work fine (also, I saved a session in chrome of opened tabs from yesterday and they loaded perfectly fine, but if I try and type them in a new window, they won't load). I have an ethernet cable too, but I don't understand how the programs that need an internet connection work (ex: Spotify radio, Skype,), but my browsers won't.

I don't know if these programs have anything to do with my browsing problem, but I have: CCleaner, Malwarebytes Anti-Malware, MSE (Microsoft Security Essentials), and I recently removed McAffee. For my firewall program, I just have Windows Firewall with Advanced Security

My system says: Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.... Read more

Answer:Solved: Internet Connection problem: Access granted, but problem with browsing

16 more replies
Relevance 17.22%

Hopefully someone here has ran into this problem before and can help me, because Google, Yahoo, and Logitech have all been worthless.


Here are my desktop computer specs:

DC 3.0gHz
WRT54G Linksys Wireless router
Cox internet
Scientific Atlanta DPC2100R2 Cable Modem
Windows Firewall turned completely off
Logitech Quickcam Pro 9000

My laptop computer specs:

DC 2.0gHz
WRT54G Linksys Wireless router
Cox internet
Scientific Atlanta DPC2100R2 Cable Modem
Windows Firewall turned completely off
Logitech Quickcam Pro 9000

Her laptop computer specs:

DC 1.8gHz
Windows Firewall turned completely off
Logitech Quickcam Pro 9000

Wireless router settings:

Yahoo application port forwarded for ports 5000-5200

Yahoo Messenger settings:

Camera source selected to QuickCamPro9000
"Allow everyone to view my webcam" selected


The situation:

My fiance and I both got the same webcam to use because we live about 2k miles (we are both Army) apart for the time being.

The first time I used the webcam I was at a hotel in Texas on their wireless internet and on my laptop connecting to her laptop. It worked IMMEDIATELY. I installed the Logitech software from the CD, it updated from the internet, plugged it in, BAM worked like a charm over Yahoo.

I got back from my business ... Read more

Answer:Yahoo Messenger/Logitech Webcam Problem (was told could be a Vista problem)

Hello Matth3w

Welcome to TSF

I have seen the rest of your requests for help in different forums and not one person has asked you, Have you got Norton? Has your partner got Norton?

If so then you/your partner need to give Norton permission to allow the yahoo web cam facility.

The error message is actually being transmitted from your side telling the other computer that your blocking it because you haven't yet accepted it as a safe device/service

1. You can change these settings in through Windows Firewall

Control Panel\Security\windows Firewall

2. Select Change Settings and select the Exceptions tab.

3. Look down the list to find Yahoo Messenger or relating programs and check the box to the left of it

4. If you cannot find Yahoo Messenger or relating programs select Add Program and search through the Program File to add it.

5. Once checked select Apply and Ok

6. Reboot and try the webcam, you should now be able to use it without any errors. Let me know if its a go



4 more replies
Relevance 17.22%

Hi Guys.I have a problem with windows, i can't boot because of a missing or corrupted hal.dll file! Take a look and see if there is something wrong!PS. I've tried using the windows XP home edition CD to use system recovery console, but it wouldn't work! Logfile of Trend Micro HijackThis v2.0.2Scan saved at 19:36:03, on 10.07.2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Programfiler\Alwil Software\Avast4\aswUpdSv.exeC:\Programfiler\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Programfiler\Fellesfiler\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Programfiler\Bonjour\mDNSResponder.exeC:\Programfiler\Fellesfiler\FBSI\LiveUpdate\fbsi_upd.exeC:\Programfiler\Java\jre6\bin\jqs.exeC:\Programfiler\CDBurnerXP\NMSAccessU.exeC:\WINDOWS\system32\nvsvc32.exeC:\Programfiler\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exeD:\Programfiler\Alcohol Soft\Alcohol 120 ... Read more

Answer:"cant't start windows, problem with hal.dll file" message on startup. Major problem!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Relevance 17.22%

Alright to star off, I have been spending like a week trying to figure this out, and i finally decided to come here for some help...

First off I have a missing DSOUND.dll problem, i noticed how people say it can be fixed simply by reinstalling DirectX, well when i try to reinstall it, a message like this pops up during it:

"An internal System error occured.
Please refer to DXError.log and DirectX.log in your Windows folder to determine the problem."

Now im not sure what exactly what this means... BUT i did get a some type of system error report and i added it to this post, maybe someone can figure out whats going on and could help me determine whats wrong with my PC using that..

Thanks, let me now ASAP!!!

Answer:DirectX9c Problem (missing DSOUND.dll problem/driectX9c wont download)

6 more replies
Relevance 17.22%

I have this laptop that when u plug in the power cable the computer freeze and if u have it plug in will not turn on. If u unplug it will turn on and when u plug it will freeze. The issue is u cant use it plug in so u only can use it without the power cable on, need to charge computer and recharge to be able to use it. Like if when u plug it in made a contact with something or takes to much load of energy that causes to freeze or dont go up. Thinking can be the power plug inside conection with the motherboard? any suggestions?

Answer:Toshiba Satellite A205-S5804 Power problem issue anyone had this problem?

What type of ac adapter do you have, voltages and have you tried another type of ac adapter ?

I don't know for sure, but... it sounds like something is wrong with the ac jack.
Those can be replaced easily if you know how to solder, the part will cost less 7 dollars USA wise but shipping to you might be another issue due to your location.

2 more replies
Relevance 17.22%
Relevance 17.22%

The problem started out of nowhere.I have windows xp and I noticed that my whole computer is been running kinda choppy.anything that has audio will skip,including music,aim sounds,videos,video games,anything in general.also my mouse moves choppy.It will pause for a second and then start moving again with no problem and then pause again.The mouse mainly moves choppy when I load up certain programs.
I tried scanning my computer with spybot ad-aware and avg antivirus and it found nothing.I also tried uninstalling and reinstalling Realtek ac97 and that didnt work either.
I have a cable modem so I know its not my internet connection speed.
I had my computer over a year and it was running with no problems.I started having these problems about 3 or 4 days ago.
Can somebody please help me fix these problems with my computer?

Answer:computer sound skipping problem,mouse moving choppy problem

16 more replies
Relevance 17.22%

I have a Lenovo H520 desktop. I have upgraded to windows 10 and have two problems. Every time I start up, the boot fails with the monitor indicating no signal. I need to hold down the power button to shut down the computer, wait 10 seconds, and start-up a second time which works.  What causes this? Also, I was using a GTX650 OC 1GB graphics card which was fine with win 8.1, but won't work with Win 10. If the card is installed, the monitor indicates no signal, and the computer starts "surging", that is tries to power up for 1 second,which fails,and repeats over and over. I know that a new driver is needed. I have tried to download the new driver from Nvidia, but with the card in,but not fully installed, the driver doesn't find compatible hardware. Windows 10 is rejecting the card for some reason. Can anyone help me?

Answer:H520 with boot problem and graphic card problem after upgrade to windows 10

Hi I also had this issue.connect up the monitor  to the VGA on the mother board, then boot up.on  the AMD catalyst control center you will see that you have configured to use both the on board card and the graphics card , select the card only .reconnect to the card and may have also changed some other settings re set them. good luck

2 more replies
Relevance 17.22%

hallo! ich bin neu hier. habe das u330p... bin total zufrieden damit, aber es gibt ein problem: wenn sich der bildschirm ausschaltet ( z.B.: energiesparmodus bei mir nach 5 minuten) dann lässt sich das ultrabook nicht mehr aufwecken du tastendruck oder einschaltknopf oder durch deckel auf und zu klappen. ich muss dann immer lange auf den einschaltknopf drücken und dann startet es quasi neu. natürlich bootet es extrem schnell, aber das kann ja nicht der sinn hinter dem bildschirm ausschalten sein ;-). der fehler ist reproduzierbar mit allen energieeinststellungen. sobald das display ausgeht, muss man also komplett neustarten per langem einschaltknopf drücken.  ich habe win 8.1 oben und auch sonst alle updates. ich bitte um hilfestellung. lg geri ps: da ich mir nicht ganz sicher bin, ob man hier nur deutsch oder englisch oder beides spricht, schreibe ich noch mal auf englisch: hy! my problem is, that if the screen turns off because i didn´t do anything for 5 minutes (energy options) then i have to restart the system per pushing the "turn off/on" button long. normally it should start wenn i push any key, or when i close and open the ultrabook again. the malfunction is repeatable. i hope someone can help me, sorry for my bad english.  

Answer:lenovo u330p problem mit bildschirm ausschalten/ problem with display timeout

it seems that your pc can't get out of the sleeping mode. You can change the sleeping rules from power options/Change advance power options menu. Look at the sleep options in there. in my pc, all the sleeping things are set to disabled or turned off. You can try that

3 more replies
Relevance 17.22%

Hi .. i have lenovo s 210i have a problem with audio output, the sound is muted and it said that my bluetooth audio device can not be started. i download realtek High definition from the support system and the audio system start working again. But when i check the device manager the bluetooth problem still not fixed. It said i had a code 10 problem. I just recently update my windows to 8.1, but before there is no problem with the audio... and recently i find out that i can not use my bluetooth too. and all the bluetooth system seems doesn't work outwhat should i do??thanks

More replies
Relevance 17.22%

Good afternoon Tech Immortals,

I am working on a friend's computer.
The hardware setup is the following:

AMD Athlon 64 X2 Dual Core Processor 5000+ 2.1GHz

2.5 GB RAM CRUCIAL (Memtest says the following about it: DDR2(64 bit)
373MHz DDR746 CAS: 5-5-15

Nvidia GeForce 9800 GT pci-e

MSI K9N6PGM2-V motherboard

The problems:

Problem1. When the computer is turned on it gives out 2 short beeps (memory error, I presume according to an Internet search). Then it loads GRUMP for Ubuntu 9 or Win XP pro
Problem2. Anything that is graphics intensive makes the computer crash or graphics get glitchy. For example videogames will either make windows crash or crash the game and exit to windows. On Ubuntu while running Compiz the OS freezes. It only crashes or glitches with graphic intensive software.

Solution tried:
For problem1. While loading GRUMP there is an option for memtest. Diagnostics came out fine, no errors.

More background information:
I've inspected the motherboard, the graphics card, ram, everything (looking at it physically for any burns or liquid spills etc)
Everything is roughly 4 months old, bought brand new when purchased.
In the past the user had the same setup except that his old graphics card (GeForce BFG TECH 8800 GT) died on him (will get further details about that in about an hour).
Replaced for graphics card mentioned above. Those problems are occurring.
The card gets warm, but not to an alarming point (I want to say around 60 degrees celcius).... Read more

Answer:Solved: Interesting Hardware problem (Nvidia graphics problem possibly due to RAM)

It was a faulty video card.
User replaced it under its warranty.

1 more replies
Relevance 17.22%

Hi Again,

I've done a couple of other posts today, which I think I have isolated the problem, I'm just not certain how I should go about fixing it.

I have two NICs on a server running Windows Small Business Server 2003.
One of them has an IP of LAN)
The other has an IP of WAN)

From my server I can ping both and get a reply.
From inside my network I cannot ping the

How can I make these two cards communicate properly?
Where in my Server Management can I fix this.

Thank you.

Answer:Dual NICS DHCP Address Pool Problem? Routing Problem?

This looks so similar to that I requested this thread to be closed or combined.

2 more replies
Relevance 17.22%

Sir, I'm from Indore (India). i have purshased Lenovo Z560 series laptop with configIntel i33GB RAM / 500 GB SATA HDD512 MB NVIDIA Graphix cardWindows 7 32-bit pre-installed licensee OS Since,  last week my laptop not working properly. Whenever,i powered-on the machine it started with a random nos of huge iong noisy beeps sometimes or sometimes with no beeps followed by thev msg black window "Windows Boot Manager" <selest an operating system> with single option for selection <Windows 7> even though only Win 7  installed in it.  After salection win 7 it proceeds very slowly. Now, when i'm going to type anything to type in run tab / address bar / renaming a file folder oer open a saved doc a series of infinite "6666666666.....................:" type automatically in between control over touch pad exhausted and unable to work; finally leads to shut-down manually. I have tried to restore in last known good config / safe mode booting /  antivirus updation and scanning etc but no results obtained. Plz. suggest me, how to get rid of this....???I think i may be a virus / worm How tob detact the problen and what will be the easiest solution..... Kindly help me, urgently....Thanx a lot in advance...........

Answer:Beeping & Munual Booting problem & 66666.......... auto-typing problem

Adish, welcome to the forum,
in order to confirm whether it is a virus or a worm you could download the Kaspersky Rescue Disk using another computer. Istructions on how to create a bootable disc or USB stick can also be found on the same page I linked to.
Please let us know the results of the scan.

1 more replies
Relevance 17.22%

Hi There,
I have a Lenovo G510 with AMD radeon R7 M265 switchable graphics, on windows 8.1 pro 64bit.
once I managed make it work but that was 1 year ago and now it doesnt matter what I do , it wont work.
I see it is disabled but thats it, I installed couple of dozens of AMD drivers still not, installed lenovo drivers still not.
Am I missing something? anything would be helpful cause at this moment I am about to give up...
Lenovo solution center / device manager shows my AMD card is disabled.
Mod's Comment: Please be advised that bumping your post is only allowed after 3 days. Any bumps sooner will be removed as they unfairly move new postings farther down the list.

More replies
Relevance 17.22%

My PC was recently upgraded to Win-8.1. When it started up, my video card drivers were reset from ATI Radeon 4300/4500 Series, to Microsoft Basic Adapter. Along with that my PC now has an unsightly array of black borders around my screen. If anyone would help me with what is wrong it would be greatly appreciated..

Answer:Black Border Problem / Reset Video Card Driver Problem

Install the AMD drivers for your video card. Latest AMD Catalyst Graphics Driver for Windows 8

7 more replies
Relevance 17.22%

Can anyone help me please?
A few days ago when i tried to play an audio on my computer it was making nonsense sound, like crackling or something like that (this was just when i was running any file, including movie or music and when it was supposed to have some normal voice inside the speaker).
A few days later, i had a noisy screen (not a voice noise). the screen was like in grids and the grid lines were made of white dots. This happens not only after windows boot, but from the first moment i power the system on. during boot process as well as when in windows window.
After a short time in windows the BLUE SCREEN appears and says nvlddmkm.sys not working properly. well, this is about nvidia VGA driver i guess. BUT if it's a driver problem i shouldn't have it while in boot and when windows has not yet started + what was that sound problem then? are these two problems related to each other?
I've checked the monitor, it works well with other systems, and also this chasis has the same problem when connected to other monitors.
it was a long time i hadn't opened the chases, to try to fix these problem i opened it and found it completely dusty, i thought this may have caused overheating problem and thus the motherboard damage which has led to my "ONBOARD" SOUND and also nVidia VGA defects. i checked the bios hardware check, after about 10 minutes of system turned on, it showed 38 deg. Celsius.
Anyone can suggest me anything, have you had similar probl... Read more

Answer:BLUE SCREEN, display problem, sound card problem! where is the root!? :-(

helloooooooooooooooooooooooooooo, no one here?

2 more replies
Relevance 17.22%

Hi, I bought this flex 2 14 laptop about 40 days ago. Everything works fine unitl two days ago. Once I start the laptop and log into my account. The screen twinkle a few times and then the system just log off automatically and the external mouse doesn't work at all. Sometimes this problem happens only once sometimes it happens several times after I re-log into my account.   There are some details here:  1. I am using external mouse and keyboard, the external mouse doesn't work after logging off automatically, I have to re-insert the kit to let it work, but the external keyboard works fine.  2. The day before this happens, I renewed my Mcafee antivirus software. But no new software installed.  3. I am using google chrome browser when this error happens, and so far other websites such as IE works fine. Please give me some advices I really appreciate.

More replies
Relevance 17.22%

Hi guys,

About two months ago I bought an Acer TimelineX laptop (the 11.6" version with the i7 core.) Last night it started havong some vicious problems. It will instantly shut down or freeze with the current displayed graphics being very distorted, seemingly at random intervals. I suspect a hardware problem because a few minutes before all this started I noticed the cover protecting the internal components was out of place, so I snapped it back into position.

I tried running some of the pre-boot Windows diagnostics, but they came up clean. The system crashed once during this process and gave me a blue screen of death that said "PFN_LIST_CORRUPT". I ran a diagnostic on the memory and it came up clean as well. I'm thinking I might have broken some critically important piece of hardware. Anybody have any ideas? Thanks!


Answer:Problem with Acer TimelineX turning off/freezing, suspect a hardware problem

A few silly ideas that i've tried with my Acer ..
try taking the battery out !..
just run it off the lead..
I've been told its something to do with a hardware issue with the standby mode of the fan or the CPU or some standby/neutral position that some gizmo inside does (have you guessed that I'm no techie ;o)
Try it out, it could be a simple (if not permanent) fix.
Good luck

1 more replies
Relevance 17.22%

Vista home premium worked fine on my computer for several months, I have an intel core 2 e4400 2.0ghz processor, 3 (1) gig kingston ram, intel dg965wh board, 250gb western digital harddrive, and a geforce 7600 graphics card. Vista home premium, norton antivirus, and office 2003

a few days ago my computer did somthing funny, it slowed down and when i put my coursor over the internet connection icon it said server execution failed. after searching the web and my computer for answers i decided to reinstall vista, i did a clean install and the problem seemed to be fixed, when i looked at the icon it said not connected to a network instead of server execution failed.

Vista seemed to load fine and fast, but when it loaded completly the programs were very slow, When the welcome center loaded i clicked connect to the internet option, and after waiting about three minute for the connection options to load, i clicked connect to a wireless network and immediatly the program stopped responding.

Along with the internet troubles i tried to install some of my software like: pinnacle HDTV pci card, adobe, microsoft flight simulator. The issue with installing my software was it would install about three-fourths of the way and then hang, eventually i would have to stop the installation.

To fix these problems i tried to reinstalled vista and the same issues occur on first boot before i installed any software.

I booted into in safe mode and safe mode with networking with just the vital driv... Read more

Answer:Vista messed up, reinstalled, fixed problem, new problem reinstall doesnt help.

after racking my brain with possible fixes, doing memory diagnostics, formating and reinstalling vista, i finally found an a fix to the problem. The whole problem lay within the wirless usb network adapter. I just assumed that the problem was with vista not the network adapter. i figured it was with vista because the programs were slow and stopped responding.

But yesterday i went to Best Buy and bought a a new adapter and on the first try the computer connected, the programs were fast and were completly responsive, i am so happy, just upset that i didnt realize it in the first place, it could have saved me from the reinstall.

2 more replies
Relevance 17.22%

Alright to star off, I have been spending like a week trying to figure this out, and i finally decided to come here for some help...

First off I have a missing DSOUND.dll problem, i noticed how people say it can be fixed simply by reinstalling DirectX, well when i try to reinstall it, a message like this pops up during it:

"An internal System error occured.
Please refer to DXError.log and DirectX.log in your Windows folder to determine the problem."

Now im not sure what exactly what this means... BUT i did get a some type of system error report and i added it to this post, maybe someone can figure out whats going on and could help me determine whats wrong with my PC using that..

Thanks, let me now ASAP!!!

Answer:DirectX9c Problem (missing DSOUND.dll problem/driectX9c wont download)

Have you done a Search for DSOUND.dll ?

There should be copies in at least 2 other places.

If so, copy and paste one to the C:\Windows\System32 folder.

1 more replies
Relevance 17.22%

On my computer, for about a little bit over a week now, I've been getting the blue screen that automatically restarts the computer. The blue screen text goes by so fast I can't even read it. I found out online that it was the SmitFraud, so I checked out the guide and downloaded the SmitFraudFix.exe. When I ran it in safe mode, it started working, but then it disappeared and all of my icons and everything on safe mode disappeared. The safe mode screen became a black screen with the words safe mode in the four corners, and I think there was the computer type or something on the top center of the screen. I couldn't run the fix properly in safe mode because after I tried running the fix, safe mode is not useable anymore.
What I tried to do was let my malwarebytes and my anti virus try to detect it, but they couldn't find it. I was thinking of system restoring my computer back 2 weeks, but I also couldn't find the restore points( as there weren't any). What can I do to get rid of the problem? It's really annoying.

Answer:Smit Fraud/Blue Screen of Death problem and safe mode startup problem

Hi there

Before we start I need you to provide me some pieces of information:

1. Which is the version of your Operation System?

2. Do you have the installation CD of the Operating System?

3. Is Normal Mode completely inaccessible?

4. Do you have a clean computer on which you can download tools in order to be able to transfer them to the infected computer?


1 more replies
Relevance 17.22%

  Problem Event Name: BEX
  Application Name: GDLauncher.exe
  Application Version:
  Application Timestamp: 44e7f6d8
  Fault Module Name: StackHash_b2ac
  Fault Module Version:
  Fault Module Timestamp: 00000000
  Exception Offset: 000c29c8
  Exception Code: c0000005
  Exception Data: 00000008
  OS Version: 6.1.7601.
  Locale ID: 1033
  Additional Information 1: b2ac
  Additional Information 2: b2ac75544fc168a3ae4985c13e2801ec
  Additional Information 3: 26c0
  Additional Information 4: 26c0557230f90c001ff0a10db58149fa

More replies
Relevance 17.22%

I reformatted my computer as it been overloaded with too much data and "junk". However, once I start to re-install my drivers and screen started popping out whenever i open more than about 3-5 applications. Please help....
I'm running on:-
MSI P67A-GD55 (MS-7681)
Intel ® Core ™ i5-2500K CPU @ 3.30GHz
NVIDIA GeForce GTX 560 Ti
I followed the 
and the following is my post:-
Microsoft ® Windows Debugger Version 6.3.9600.17298 AMD64
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*
Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03... Read more

Answer:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

6 more replies
Relevance 17.22%


I'm having a problem installing Quickbooks Pro 2009 on Window XP pro

When I launch the installer from the CD I get this screen:
Click for full size - Uploaded with plasq's Skitch

The text is read-only -- looks like options for install method? Previous version of QB (2006 PRO) did not include such a screen.

Anyway - when I click OK the window disappears and nothing happens - no activity from the CD drive -- no further messages from QB

Here's the full text from the installer window:
Windows ® Installer. V 4.5.6001.22159

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
Quiet mode, no user interaction
Unattended mode - progress bar only
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
Help information
Restart Options
Do not restart after the installation is complete
/p... Read more

Answer:Solved: Problem Installing Quickbooks - Problem with Windows Installer?

9 more replies
Relevance 17.22%

1. I have disabled sounds for windows alerts and for the modem itself and still I hear the modem dialing and trying to connect through my speaker system. Any ideas on how to disable this or what I might be missing?

2. I got a new pc and needed to add a pionner dvd burner and it is physically not possible to make them go together properly. I end up having a wide space opening cause I got to put the drive all the way back to screw it down. Also the case's face is round while as far as I know all these drives are flat on their face ends. Any clues here?

Answer:Speaker/Modem Sound problem and Case/Burner don't fit problem

Have you muted it in volume controls and control panel\modem properties

The fronts of drives are interchangeable they can be unclipped,from what you have described the front of the old drive is round to fit the case,you need to unclip it and clip it to the new drive

3 more replies
Relevance 17.22%

Hi, I have G 530 which did work OK for 4 months since then i am facing flickering screen problem, its been more than 2 months and I am sending this laptop to service center (which takes 2/3 weeks to come back ) , as of now i sent it 4 times and I have all complaint numbers, for first 2 times they Identified some problem and tried to sort it out, after that they are saying they fix wire and not able to replicate the issue.  I get that 2nd day i start working on the laptop, what shall i do next ? I need replacement . any help ? i can post my complaint numbers and calls.  thanks,-Prashant

More replies
Relevance 17.22%

i recently recovered from and deleted from my computer the 'Windows Police Pro' virus, using Spyware Doctor and manually deleting all the files. Except now when i go to start->run->cmd it says "c:\Windows\system32\cmd.exe Application not found" but it is in the right place and it will run with right click> administrator.
Most other files/apps etc will bring up the 'Open With - choose the program you want to use to open this file' dialog too, unless i am able to right click > run as administrator. The reccomended program is usually internet explorer, and the "always use this program to open..." check box is greyed out.
I think it might possibly be something in regedit, but can't be sure

Answer:problem with Vista - Recovered from Virus, problem launching programs?

hi and welcome to the forum first i would run you might also run post you hjt log in the security and hijack forum and let them check out your comp first please be patient as they are usually very busy if you have no response in 48hrs, go to your thread and post bump this will bring you back to the top of the list to be noticed.if your still having problems after being checked out come back and someone will try to assist

1 more replies
Relevance 17.22%

Basically, I have a HP Pavilion laptop, only 4 months old, pretty good specs, running on windows vista. At first, it was working like a dream, and I didnt believe what I was hearing about problems with vista. However, recently, I have noticed that anything I plug in2 any of the usb drives (be it ipod, external hard drive, or even a brand new printer) isnt installing. They are recognised alright, but instead of installing automatically, I am prompted for a disc, and even for things which I do have the disc (eg printer), it still does not work. Things that were used before this problem cropped up, eg another ipod, another printer, a mouse, are working fine. I have spoken to HP, Microsoft, the printer manufacturers, tech guys, everyone, and the best advice I got was to backup my data and wipe everything and start again. But seeing as I can't use an external hard drive, this could prove tedious and frustrating. I would be eternally gr8ful to any1 who could offer me anything to help me out of this bind!


Answer:Problem with USB slots (possible plug & play error, probably vista problem)

Have you tried the Windows Vista USB Cumulative Upate?

5 more replies
Relevance 17.22%

Hello guys,

For some reason my computer have some problem(s) that I don't know where it come from and how to solve it.
I got this problem for 3 days and I have tried to fix it but to no avail and i have pretty much lost hope, because I have some important documents for school etc. and videos, pictures that i dont want to lose it and I have a presentation over 3 weeks.....and I am regretting not having made a backup..>.<

Here are the issues:

When I try to log in on my computer I get a message that says:
"The group policy client service failed the logon, Access denied."
Then it log off and returned to the profile selection screen.

After that I tried to log in via "Safe mode" and it work without getting the message:
"The group policy client service failed the logon, Access denied."

But here comes my next problem. (Those problems is only on safe mode since I cant log in normally):

When I log in via Safe mode, my desktop icons are gone and my background is black. Also some of my programs in my startmenu are gone.

On my "computer" (windows+E or via the startmenu) some folders on the left panel are gone. When i right click and click on " show all folders" nothing happen.

See screenshot/link: ( I hope the screenshot is big enough...)

Things that I tried:

1. Chkdsk (doesnt find any problem)
2. SFC/scannow (found some corrupted files)
3. System restore (didn't help at all...)

My other problem is (also i... Read more

Answer:Desktop icon problem, programs in start menu problem and more...

when sfc found the corrupted files did it fix them?
Did you run it from an elevated command prompt?
SFC /SCANNOW Command - System File Checker

Were you asked to reboot?

6 more replies
Relevance 17.22%

I have a problem with my laptop. (Lenovo R61i, FRU: System board assembly with nVidia 8918-CTO, DEx, DFx  - (42W7882) When I switch on it the screen stays black and it beeps 3 times. (one long, two short beeps). I checked in the error codes table and probably it has the following errors: System board failureVideo adapter problemLCD assembly failure What can I do now?

Answer:Lenovo R61i Black Screen Problem (nVidia GPU problem)

there is not much you can do, if you want to keep the laptop:1. Get post warranty warranty (1 year depot).2. Get the parts yourself and fix it.3. Let the depot fix the machine and quote you for labour and parts.Option 1 is the cheapest.

5 more replies
Relevance 17.22%

My first problem is that, apparently, you cannot make the screen brighter on some lenovo laptops with windows 8. The Brightness- button is working, but once you make the screen dimmer, you cannot make it bright again using the brightness settings. I found out however that you can revert by rolling back some drivers. It worked every time when my screen would get dimmer for whatever reason. Yet, yesterday, it happened again and I forgot what to do about it and I ended up uninstaling the Intel Graphics 4000 driver from my computer by mistake. When I tried reinstalling it, it would display the following message:
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
I thought that I could undo all of this adventure of mine by using the system restore and revert back long before this all started. However, every time I tried to use system restore it wouldn't work, due to "error 0x80070005", recommending that I turn off my antivirus in order for the system restore to be able to access a certain file. I went as far as uninstalling anything reminescent of an antivirus from my computer and disabling windows defender. However, it is still not working, displaying the same error.

So, here is what I need help with:
Solving the error code 31 of my display adapte driver.
Solving the error 0x80070005 of the system restore

Any of these are appreciated. Thank you.

Answer:Display adapter problem AND windows system restore problem

If that Lenovo has the intel driver download on the Lenovo site - download it from there NOT the latest from Intel
Alternatively if Lenovo does not have it for your laptop try this one
checking that I have selected the correct one for your processor

Try that and when I return at 1800 hrs - I am in the UK I will come back to you to attempt to solve the other issues
Please post the full model of the Lenovo

1 more replies
Relevance 17.22%

I have a Nvidia Geforce 6200 8x AGP. 512mb of RAM. Whenever I scroll down I get a flutter in my screen, like I'm going too fast for it.

I've tried uninstalling and reinstalling my video card several times and even switching it out and still the same result. I've checked the device manager and found a yellow x next to next to Nividia Geforce 6200.

What do i do?

Answer:Pesky Video Problem Nvidia 6200 agp Scrolling problem

16 more replies
Relevance 17.22%


My computer, Dell optiplex 760 Windows 7 Professional 32-bit, is crashing. The crashes often happen when i'm playing this game, League of legends, but it also crashes at random points while on a social media or gaming websites.

How to fix? Help please.

Answer:Computer is crashing.Problem signature: Problem Event Name: BlueScreen

I used the DM log collector application and everytime it's done collecting the data, it will not let me save the information and quickly jump to a page saying it's already been put in a zipper folder but i can not find the zipped folder.

9 more replies
Relevance 17.22%

When I set the power option on my pc to have the monitor turn off after so many minutes it does not work. What I mean is that the monitor goes black for one second then comes back on. This problem just started a few days ago. I posted a thread on another forum and someone suggested I run msconfig and inspect the startup tab to see if there was something in there that might be causing the problem. I saw three things in there that I had uninstalled ... nero, incd, and sagetv. I cleared the checkboxes for those three then clicked okay. That is when things started going really bad. I immediately got an error message saying that I may need administrator privelages to make the changes. I am the admin on this computer, I have been since I installed XP. When I clicked okay on that box I was prompted to restart the computer which I did. When it rebooted I then got a message that said major hardware changes had taken place since the last time XP was started and that I had to reactivate XP. No hardware changes were made at all so this totally baffles me. I still can't make changes in msconfig and I am being reminded about every 5 minutes that I need to reactivate XP. I know this was a long winded post but I wanted to be sure and get as much info in there as I could. If you have any suggestions or questions I would love to hear them.

Answer:Power options problem leads to administrator problem and worse

Your computer--brand name and model, please. Your version of XP--home or pro, sp1 or 2, OEM installed or retail?

2 more replies
Relevance 17.22%

I am buy new lumia 650 after some day uses i see flikering and flashlight type flash on screen is that normal becoz of windows 10 or i need to change my phone becoze of hardwear problem?

Answer:lumia 650 screen flikering,flashing is that OS problem or hardwear problem

Originally Posted by Windows Central Question I am buy new lumia 650 after some day uses i see flikering and flashlight type flash on screen is that normal becoz of windows 10 or i need to change my phone becoze of hardwear problem? it looks like a hardware issue - I'm sure warranty will cover the problem -take it back for service or replacement
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

more replies
Relevance 17.22%

Hi, I have a Lenovo Y500 and I have a problem with small letters because of the screen resolution. It's 1920x1080 and it makes letters really small.  I get headache when I try to read the small letters. I tried to change resolution to 1680x1050 but everyting goes blurry then.  Is there any way to have bigger letters ? I really enjoy my Lenovo laptop but just because of this issue, i get some ideas aboit chaning it.  I hope that someone can help me.  Regards from Sweden

Answer:Lenovo Y500 Small letters Problem(Resolution Problem)

hi tokayto,
Welcome to Lenovo Community Forums!
You can follow this thread / article on how to change the DPI setting of a pc.
Let me know your findings

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

2 more replies
Relevance 17.22%

Hi Lenovo For the past 3 days i have been doing some research and observations in order to try to make sense of this wifi issue and maybe someone will come up with a solution. Lets start First of all i assume that when this laptop was being developed some form of testing was done before it was released, so the wifi must have worked well within lenovo offices. Also not everyone is having this issue - some people claim no problems at all, whilst others whathever they try they can't seem to be able to fix it.  Some even send their laptop for repair, other even had it replaced, yet the problem still persisted. So the problem seems to be related to one factor - the router people are using. Some people have a router that works well with this laptop, and so have no issue. Other have a router that is "not compatible" with the wifi card and so no matter how many lenovo yoga 13 machines they have it will still not work. I also noticed in my situation that when i use my android phone or tablet as wifi hotspot i have no issues, yet when i use my home router its a nightmare.Also i noticed that chaging the way how the laptop connects to the router can make a difference; 1, At first i used a fixed IP with alternate configuration - this was horrible (continous disconnection, routers wifi crashing, takes ages to connect)2, Then i used fixed ip in the general configuration - ths was better, yet still problems (yet disconnections were less, yet ... Read more

Answer:Lenovo Yoga 13 WIFI Problem - making sense of the problem

I had the same problem.  I came across someon that found a fix.  My Yoga is restoring right now (I tried windows 8.1, it didnt work outwell) so I can't tell you the exact steps but it goes something like this. 1.) right click my computer 2.) click properties3.) Device Manager4.) open properties of WiFi device (under network adapter)5.) Go to Advance6.) there is an option to use use either 20_40w or 20w under one of the energy/power related options in this list.(This is part I can't remember off the top of my head) - Turn to 20w instead of the variable rate.6.) Change the Bandwith option from 20_40w to 20w.5.) OK out till your at your desktop (might require Reboot, I dont remember)  That is how I kept my WiFi from destroying my Wireless networking in my house.  I was rebooting my WiFi network hourly before. 

2 more replies
Relevance 17.22%

My friend has a toshiba satellite, I do not know if it has a board problem, it does boot on a diskette.

The problem is it cannot detect the CDROM Drive and the HDD.

What can be the solution into this, thank you.

Btw, what is the way to reset its CMOS into default setting,

Thank you.

Answer:Toshiba Satellite Problem model # PS181L-03T07, HDD and CD Problem


I am not sure about the solution for the problem, but You can enter the BIOS by holding the ESC-key down when powering up the PC.



3 more replies