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Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Question: Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hello,please help me Laptop: Lenovo 3000 N200 Laptop Battery not charging "plugged in, not charging" Please say how to fix?

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Preferred Solution: Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

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Answer: Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478, Welcome to the forums, First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge. keep me postedregards





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Hello All, I have a 3000 V100 laptop that worked regularly until 4 months ago, where it stopped charging the battery.  The battery indicator shows it is plugged in, and correctly states 0% available. When I disconnect the AC power it, stops working immediately. During this period I tried to upgrade my BIOS, and to look for other solutions, assuming it just ended its life, when a few days ago I came across the Lenovo support site.  saw the N100 battery thread (that solved by replacing batteries of computers manufactured on 02/2007), that showed EXACTLY THE SAME SYMPTOMS, and guess what - MY V100 was also manufactured on FEBRUARY 2007....  Here is the FRU: 92P1216, and the S/N has 92P1215  Again - I think it's exactly the N100 battery problem - same symptoms, same manufacturing date, and looks the same.  Can anyone from Lenovo help here? PS ? I opened the same thread and marked it as "solved" by mistake. So I reopened it here ? to be able to get help.  Best Regards,Eyal

Answer:Lenovo 3000 V100 Laptop - Battery 0% available (plugged in, not charging)

I have unmarked you other thread as solved. An OP can also do this by selecting Options > Unmark as selected solution. Please continue the discussion in the other thread as I am locking this one. Thankyou

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Hopefully someone here will be able to help me. My warranty expired in late November, but about a month before I had a power issue and the motherboard was to blame. It got fixed uner warranty and everything has been working fine until today. I had the laptop charging overnight and when I woke up this morning the battery indicator was still red, but it was running because the ac adapter was in. However, the battery indicator was solid and not blinking so it wasn't charging. I pulled the adapter out and re-inserted it. The battery indicator began blinking as if it was charging, but became solid again after only a few second. Then the power indicator (z with a circle around it or number 4 on the list of lights) started blinking steady like the battery indicator should. I tried to look it up on the forums, but as I was doing so it shut off. I pulled everything out for a couple of minutes and reconnected it, but now when I power up it loads a bit and just turns off. Any ideas? New motherboard again? If they fixed this and it is broke again is the warranty extended? Thanks to all those that help.

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Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






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Hi all,Seems to be the same problem that existed with the N100 series where the battery would not charge even though it was recognised. I called the Tech Support here in Dublin (Scotland is where I got though), and they were pretty useless to be honest. All he kept telling me was that I was just out of warranty and I had to call a Lenovo Business Partner. When I asked where my nearest one would be he said that he wasn't allowed to specify one Partner in particular even though I was looking for my nearest. Doesn't make sense.Basically it looks like even though it is the same problem that has been recognised on the N100 series and some of the Thinkpads, they don't want to seem to recognise this as being the same.The laptop runs fine on AC, but when plugged in the battery indicator flashes orange between 2 and 5 times then stops showing anything. Same if I put the battery in when running on mains (I know this isn't the best thing to do but I am just trying to get the thing working).The battery was working fine the last time I used it about 3 or 4 days ago, then when I powered on yesterday I noticed that the indicator wasn't showing.Has anybody got any ideas other than have to get a new battery? Is there anything else I can do even?Laptop is:0769-B2GVista Business SP1BIOS:68ET35WW  v.3.03Any help appreciated and thanks in advance.Message Edited by dbss_ireland on 06-16-2008 09:29 AM

Answer:N200 Battery Plugged In But Not Charging.

It must be replaced in service center. Call your service provider or locate it here.





//help will save the world

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i have a lenovo y450, when i was playing a game it suddenly went off - it had done this before as usuall i pluged in and booted, this message poped up "pluged in not charging" when i moved the cursor over the battery icon.

Answer:Lenovo Laptop y450 says battery plugged in, not charging

Re-calibrate the battery first and run your laptop on it. If the problem remains, try the solutions below. Find a spare charger and try to charge your laptop with it.If your problem still persists, then check for a BIOS update. CoolGuy

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Hi I have a LENOVO 3000 G400 (Bought in October,2007). Last few months my laptop used to get turned off automatically after 20 or 30 min, but when I turn it on again it used to work fine. But lately it stopped turning on without the battery charger on. If i remove the charger the laptop gets turned off. Also I don't see the battery charging LED on or Battery symbol. Does it mean I need to replace my battery or is it somthing else? Please reply. ThanksPranavi Yerasi

Answer:LENOVO 3000 G400 Laptop Battery Charging Problem

It's likely a dead battery. As I remember G400 models are two years old, this is a normal time for these batteries to end ther lifes.





//help will save the world

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       Hello there, i have a lenovo 3000 n200. My charging problem is a little more complicated than what you usually hear so pls read carefuly. I'll start with this. I recently had to change my charging wire because the inner wires were touching themselves and shortcircuiting. So i changed it. The charger is the exact same as the original, but that shortcircuit may have damaged my laptop, either the circuit or the battery. So i am writing this maybe someone had the same problem.       It's like this, wheter i'm in the OS or DOS or Bios, if i have my battery inside, and then i pull out the charger, the laptop stops ( THE BATTERY IS STILL INSIDE). If i remove the battery and place it back in, it works no problem, lasts 2 and a half hours on a full charge. ( the battery is 3 years old i might add). If i have the charger in and the battery in, i remove the battery, place it back in, then remove the charger, it works, no problem. Also if i dran the battery and charge it again, at about 20 or 30%, it says plugged in not charging, but if i take the battery out and place it back in, it charges to 100% no problem.I also opened the battery and checked each cell for charge, they all work at full capacity. So it's either the circuitry inside the battery, or the circuitry inside the laptop. But i have no way of verifing and i don't want to buy a battery just to try it out. Also to be noted, if i run my laptop only on AC with no battery, it works no... Read more

Answer:Lenovo 3000 N200 Charging problem

try this trick : remove the battery, un-plug the ac power, press power button for 30-40 seconds, replace the battery and check if it works.

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Guys my AC adapter for Lenovo 3000 N200 doesn't charging! I don't know what happened. ADAPTER BEEPS. 
IT'S KEEPING BEEPING. I THINK MY LAPTOP'S CHARGE INPUT IS DEAD ? OR ADAPTER IS DEAD? **bleep** I NEED NEW PC PLEASE HELP ME TO FIX THIS
 
Moderator Note; subject edited

Answer:AC adapter for Lenovo 3000 N200 doesn't charging!

Hi Blaxis,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with adapter of your Lenovo N200 laptop.
 
Please check with different adapter , also check if the power cable is damaged or faulty, also check if the charging port is damaged. Also check with different power sockets.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S





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This is the third battery I've gone through.  After 2 weeks of it working fine, it has lost the ability to charge.  The icon says it is plugged in but not charging.  If I unplug it the power goes down and when I try to replug it in, it still says plugged in but not charging.  It's now at 24% power and I'm not sure what to do.  From what I can tell from research, it seems that there was a problem with this particular model's battery (I have the 0768 model).  But obviously, I'm way past warranty.  Is there anything I can do to revive my battery or get Lenovo to send me a new one?  I am using a 65W AC adaptor, by the way.

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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Hi,

I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.

Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.

So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.

What do I do? How can this be fixed? What's going on?

Appreciate any help. Thank you very much.
 

Answer:Lenovo Z50-70 battery plugged in not charging, won't charge

AnonPerson said:


I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Click to expand...

check the warranty is still active, as thats one route you could take with a relatively new laptop.

also, try uninstalling the energy management and restart the system and check for the issue. also try uninstalling the Microsoft ACPI from the device manager and restart the system and check for the issue. for more info on this action see this thread in the link:
https://forums.lenovo.com/t5/Lenovo...t-charge-shows-100-but-dies-when/td-p/2086399

also, power management link:
http://support.lenovo.com/gb/en/pro...ops/ideapad-y410p-notebook/downloads/DS037135
 

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Recently my T410 laptop has had issues with charging the battery, the battery is plugged in and not charging.I have attempted updating the firmware for the battery, it failes half way through as the battery cannot be not identified.The lenovo power mannager does not resolve the issue either as it cannot detect the battery. Any advice on diagnostics or resolutions would be greatly appreciated, as after contacting lenovo support, they simply told me to replace the battery. Which I am happy to do but only as a last resort. 

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Okay, so my keyboard dock works fine. I restarted it once (paperclip method) after dying on me, but afterwards nothing was really wrong with it. Now, the tablet's battery is acting funny. At first, I thought it was just my keyboard dock not charging my tablet, so I detatched the keyboard, and the tablet completely shut off. I plugged the AC adapter into the tablet, and it came back to life, but it would not charge at all. The keyboard dock would be at 100%, but the tablet itself would only be at 8%. I have installed the Lenovo Dependency Package thing and the firmware update, but it didn't change anything. Now, even though it says (plugged in, charging) on my tablet, it's not really charging. So, whenever I unplug the tablet or detatch the tablet from the keyboard dock, the system completely turns off because it's only at 8%. Please help me! Thank you!  EDIT: Okay, so I unplugged the AC adapter while the keyboard dock was on and then Battery #1, the tablet battery, drained down to 0%, and its status is now Plugged in, not charging, while Battery #2 is plugged in, charging. I also got a pop up notification saying there's an error in battery #1, see replacement options. I clicked it, but it was a dead browser link.Also, when I go to the Support app, it says under messages that my battery is not valid... but I don't know how that happened. I've only had my Helix for about 2 months now.

Answer:Lenovo Helix - Battery plugged in, charging... but...

Imaginary,
 
Welcome to the forum.   First, have you already updated to latest BIOS and installed this dock firmware update?
 
Also, could you check the battery health setting as per this tip?
 
http://support.lenovo.com/en_US/detail.page?DocID=HT078267
 
I also assume you read this thread... 
http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-Battery-Plugged-in-not-charging/m...
 
Best regards,
 
Mark

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Hi, i bought this Lenovo Yoga 13 machine 3 days ago, and now the battery is discharging and when i plug the power cord the battery icon shows me the "plugged in not charging" message. The problem began last night. I've read some forums, and tried changing the battery configuration to this or that, nothing works. I've also read that in 65% the battery will start to charge. It doesn't, i'm currently in 56% and discharging. The problem began after a Windows 8 update, so I'm suspecting the OS is the problem....  I dont know what will happen when the battery discharge completely.... but i will discharge it and tell here what happens... Help!!!













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Answer:Lenovo Yoga 13, Battery "plugged in not charging"

Hi iperich,
 
Thanks for posting in the Lenovo Community,
 
I?d like to advise you to try to turn on the machine using the Ac-Adapter only without the battery to make sure if the Ac-Adapter is charging and working fine,
 
If the charger is working fine let me ask you to try to uninstall the Lenovo energy management application and then try to refresh the system and then try to install the software back again and then  check the battery icon status,
 
Hope the information helps. Let us know.
 
Regards
 

Soha






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi!My Yoga 500-15ISK Laptop seems to have a battery issue. For some time now, whenever I plug my laptop into the AC power, I get this message, e.g. "(% charge) available, (plugged in, charging)", however for some reason, the battery level actually stays the same even after a significant amount of time of being plugged in to the AC supply. Moreover, the battery icon initially shows the animated one which indicates charging is indeed in progress, then after a few moments, it will freeze on the estimated level.Before this, my laptop's battery usually charges relatively quickly. Also, I have not turned on the Conservation Mode so it must charged up beyond 50-60% especially if I leave it plugged in overnight. This issue is really bewildering me right now. Any comments or suggestions on how I can address this issue?Thanks!Other notes re my laptop:It's been around 10 months since I've bought it and I have encountered this issue only a few days ago.I have no other issues with it.

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hello,It was working fine before i didn't use my laptop 3 days , then when i power it on after 3 days it showing " 0% available (plugged in, not charging) " .   And when i remove the AC plug, laptop turns off . (no hibernating, no shutdown, just off)i have tried - Method A:Remove the AC and Battery from the laptopPress and hold the power button for 30 to 40 secondsReplace the battery and ACBoot the laptop up and check if the same message is still displayingIf same error still persist, try to uninstall Lenovo Energy Management, reboot then install the Energy Management software again. Method B:1.Open Lenovo Energy Management2.Click on the bottom gear icon between i and ?.3.Under Battery Health, Click on Start for Battery Gauge Reset.4.That should refresh the gauge and let the system finish through the cycle. Method C:1.Open Lenovo Energy Management2.Click on the bottom gear icon between i and ?.3.Under Battery Health, choose "Optimize For Battery Runtime" instead of "Optimize for Battery Lifespan".Note: The latter option will extend the lifespan of battery by limiting the charging capacity to be between 0-80%. as mentioned in another thread in this forum but none of them worked.  The Battery Gauge Reset didn't start.i am using win7 , and this battery is 4 year old .please help me out of this problem.

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Hello everyone, I hope everyone's doing fine.Anyways, I've been having battery troubles with my laptop which has the specs: Lenovo B560Core i3 370MBios - 39CN16WWRAM - 4GBWindows 7 - 32bit Now, the issue is that the original battery which came with the laptop is done with...I mean if I unplug the laptop, it takes just a couple of minutes and the battery drains out. I have been searching for the battery in the market and I did find some but now when I connect the "new" battery, I get "plugged in, not charging" when I hover over the "battery" icon in the tray.  I went through the details on the sticker of both the original battery as well as the new one and the only difference I found was that mine said "48000" where the other one says "44000"...Can that be the reason behind this problem? Also, I cannot find the battery with 48000 in the market or online. Can anybody please shed some light on this? I did try the method of turning off the laptop, removing the power cable and battery and pressing the power button for a couple of seconds. That didn't work either. Thanks,Abdullah

Answer:Lenovo B560 battery "plugged in, not charging"

Try to release charge, - turn off the computer, remove AC adaptor and battery. Press and hold power button for 15-30 seconds, and power on the machine again.Also you can try reinstal energy management driver.

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The thinkpad hasn't been used for nearly a year and two months since i purchased it from my friend. Lenovo Power Manager recongnized the battery for a few seconds then says:  Could not detect battery, please reinsert battery or recharge the battery. I applied double sided tape to the thinkpad battery so it wouldn't wobble. Still the same problem. Battery was purchased 2014-06-04.It is an aftermarket battery.

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 Most of the solutions I've found on the Internet involve removing the battery, but that's not possible with the U400. Is there a way to resolve this problem?













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Answer:Lenovo U400 Battery Plugged In, Not Charging

hi nsicurella,have you tried that one?http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Z570-Battery-plugged-in-but-not-charging-...

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We have just purchased this laptop and can't find out what the different coloured LEDs indicate regarding the battery. Not sure what light means it is fully charged or how long charging should take? I am wondering if there is a problem - does anyone have any advice. Also how can we create a back up Windows disc? Thanks

Answer:Lenovo 3000 N500 battery charging

Having problems myself with the LED charge indicator.  Had two identicle computers with the same problem.  Reluctant to return again as the computer performs well for what it cost me.  The section below is from the hardware manual I found on the Lenovo website.  Blue: The battery is charged to 95% or more of its capacity.Blinking blue: The battery is being trickle-chargedOrange: The battery is being normally chargedOff: The computer is operating on battery power, and the battery has enough powerBlinking orange: The computer is operating on battery power, and the battery is charged to no more than 8% of capacity.) 

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Hi! Recently my battery just stopped charging. I thought something was wrong with the cable of the AC adapter, as twisting it a bit to one side allowed the battery to charge, but after too much twisting, this stopped working. The battery itself is quite new, so I just bought a new charger. It worked for a few hours and the power supply switched back just to battery again and now I can't charge the battery any more. Does anyone know where the reason might be? The new AC adapter helped to charge the battery initially, but then it just stopped charging and wouldn't work any more. Do I need a new battery?  If the problem is in the battery, why twisting of the cable of my old AC adapter helped with charging? I am really confused and would be very grateful, if anyone can help. Thanks a lot.  

Answer:Battery Not Charging Lenovo 3000 C100

Hi Zaichence13 and welcome to the Community,
 
Where were you twisting the cable? Where it plugs into the computer?  Does wiggling the jack around in the computer make it start charging again?
 
Dave 

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i am from Singapore and the part number of my battery : FRU 92P1186 , the purchase date is Oct 2007 .  how to get the recall program ?  

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Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
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Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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Hi, I have a Lenovo P580 that is almost 3 years old, and I recently bought a new battery from Amazon to replace the original battery that came with the laptop. However, after installing the new battery, I can't get it to charge with the AC adapter plugged in. The new battery had a 60% charge initially. I currently have the battery setting in "battery fully-charged mode." The battery indicator light is red and flashes quickly, regardless of whether the AC adapter is plugged in or not (and despite having 60% charge). In the bottom right-hand corner of the desktop taskbar, the battery is recognized as being "plugged in, not charging." Is there a way to get the battery to charge? Or should I return the battery and get a different one? I really don't think the battery is the problem, but who knows. Thanks.

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Hi, I have been facing an issue with my laptop's battery. I have a Lenovo G580 model, the battery shows "Plugged in not charging" and 80% battery charged when power chord is plugged in but as soon as the power supply is removed the machine shuts off as the battery is not giving any support. Please suggest what should be done to solve the issue.Thanks in advance

Answer:Lenovo G580 battery shows - plugged in not charging

Hi Mayank,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your G580 Laptop is displaying message ?plugged in, not charging? while trying to charge. Hence I suggest you to perform Flee-Power and check if the issue persists.
 

Remove the battery and any other peripheral device connected to the computer.
Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.
Then insert the battery when the computer is turned ON.
If the issue persists, please perform ?Battery Gauge Reset? after installing LEM (Lenovo Energy Management) in the computer.

 Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar






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hello, i've just bought my lenovo y410p last week, its been perfect untill last night i was using it the battery got to 6% and shut down, i put in the ac charger left it for 3-4 hours then when i tryied to use it the battery is still 6% !  i've seen alot of solutions like unplugging the ac charger and the battery and pressing the power botton for 30-60 sec and then putting the battery and the charger but it didn't work ! tryied to uninstall the driver and reboot and install it again but it didnt work -_- the battery gauge reset is not available !! as the photo shows also my battery status shows that the battery is destroyed !    can any one help me ??   

Answer:[Help][Battery] Lenovo Y410P - Plugged in, Charging; stuck at 6%

hi seveli,
 
Welcome to the Lenovo Forums.
 
From the looks of it, you may need a new battery. Have you considered reporting the issue to Lenovo?
 
Check this Support Phone List.
 
 
Regards

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Hi there everyone! I know that many of us here using the new z and p series ideapad have encountered this issue and some are still wrecking their brains, calling customer hotlines, searching the internet and trying all sorts of ways. I specially made an account to share my experience and solution with you all through an in depth explanation. Sorry for some broken english cos im singaporean and it has become a habit PLEASE READ THROUGH ALL OF IT BEFORE DOING ANYTHING. and don't kpkb if it doesnt work because you didn't read it through. What i did when i realised i had this problem: 1. Check if the battery had a problem, but now the batteries are sealed inside the computer. Scratch that if u are too.2. Check the Power Brick, plug out and plug the adapter back in, change the wall socket you are plugged into.3. Restart the computer. I believe this is what the majority of you have done. Then u call customer hot line, send to service center, still cannot find out the problem or they claim battery spoil, then you have to wait for too **bleep** long b4 it gets repaired. NO YOU DON'T HAVE TO! Take these few steps to save yourself the time, money and whatever. Firstly go to this website: http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... I shall elaborate on the steps since they do not. For everyone who is doing the steps, it requires the power brick to be on and for the laptop battery to show: PLUGGED ... Read more

Answer:Lenovo Z400 Battery Plugged in Not Charging Problem

Hi people! update for the above message: Lenovo Energy Management is still the main culprit for the error, so pls do check that under the battery menu in LEM, IT IS SET TO 'MAXIMUM BATTERY LIFE' to enable charging to 100%, not Optimised battery health as this will allow your battery to have a longer lifespan( how many years it can last, i do not mean one charge.) 

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My lenovo s10 netbook, with windows 7 and XP isn't charging anymore. I thought it was because XP is no longer supported or something, but I upgraded to Windows 7 and it still doesn't work. There's an orange light on, and when I move the battery around it turns blinking blue, I thought that meant it was charging, but in Windows 7 it says no battery detected and it's not holding any charge. Any advice would be deeply appreciated. Thanks!!

Answer:Lenovo Ideapad S10 Battery Problem (plugged in, not charging) HELP!!!

hi john_i,
 
Try performing a system power drain,
  Remove the Battery and AC charger,
          Hold the power button down for 15 sec.
             Reconnect the battery and AC and turn the system on, Check if the charging will continue.
If not try removing the AC and see if the the computer will shut off.
      If yes then you might need to replace the battery.
 
Regards
Solid Cruver





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Hi,I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.What do I do? How can this be fixed? What's going on?Appreciate any help. Thank you very much.

Answer:Lenovo Z50-70 battery plugged in not charging, won't charge no matter what I do

Sounds like it may be either the charger or the charging port at fault here.  However, I have a couple of questions...1. Does the battery charge increase at all if you leave the machine turned off and plugged in, or does it still report 45%?2. Does it power on when only on battery power?3. Was the new battery a new, genuine Lenovo part?There seem to be a lot of people reporting similar issues with this model unfortunately.

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Hi,I have a problem.Since this morning my lenovo ideapad z500 battery won't charge and if I unplug the laptop it shuts down.I've downloaded and started battery firmware update and there was text saying:"Now configuring the program" . And it was stuck like that for at least half hour and when I pressed cancel and restarted battery firmware update it displayed error that said: "This system is not supported or is not configured for battery firmware update" Please help me.I have windows 7

Answer:Help Lenovo ideapad z500 battery plugged in not charging

Hi Luca_z500,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing an issue with system not charging on your Ideapad Z500.
 
Run the system restore to earlier date and check if the issue still persists, if occurs then perform below troubleshooting steps.
 
To resolve this issue please restart the system connecting ?Power Adapter?. Wait till the system boot completely and then go to ?Device Manager? then uninstall ?Microsoft ACPI-Compliant Control Method Battery? under battery option. After uninstalling shutdown the system, remove ?Power Adapter? and reconnect, then switch ON the system and check if the issue has been resolved.
 
Please click here to visit the Lenovo support link and select your region to get the contact number.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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Hi, I had the problem where the battery didn't charge at all even if it was connected in the right way and the charger was plugged in. So I started to search internet for possible solutions. Those I found where to 1) disable alt uninstall ac and acpi adapter in Windows Device Manager. Restart computer.. Not charging problem is related to some Windows issue. 2) Choose the alternative "maximum battery life" in Lenovo Energy management.. Neither worked after several and time consuming tries... The problem here is Lenovos "smart" Energy management system that prevents the computer from charging the battery to "save it".. Solution: Uninstall Energy Management (Publisher: Lenovo) under Program and Features in Windows Control Panel and the problem is solved.. And don't reinstall this program again....
 
 
Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

Answer:Lenovo ideapad S400, battery not charging when plugged in

what should or can I do? I tried both options named in the statement above and still does not work... help needed please 

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Hi,I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.What do I do? How can this be fixed? What's going on?Appreciate any help. Thank you very much.

Answer:Lenovo Z50-70 battery plugged in not charging, won't charge no matter what I do

Sounds like it may be either the charger or the charging port at fault here.  However, I have a couple of questions...1. Does the battery charge increase at all if you leave the machine turned off and plugged in, or does it still report 45%?2. Does it power on when only on battery power?3. Was the new battery a new, genuine Lenovo part?There seem to be a lot of people reporting similar issues with this model unfortunately.

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Hello, I have some problem with battery. The issue start when 1 week ago. My notebook sometimes does not charge while I plugged in the adaptors to the notebook. After I turn off the notebook. I turn on it 3hours later and become a normal while I plugged in the adaptors into the notebook and charged very well. But, now I have same problem again with this.So, I do not know why this is happening and how to solve it.Please help me to handle it.Thank you very much.Regards.

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Hello I have problem with my battery. When i unplug AC power laptop is not started. It's running only when the AC is plugged in. Mabe it's a problem  with windows 8.1. Did anyone has this probelem before?Please help.












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Answer:Lenovo Z710 Battery Plugged in Not Charging Proble...

hi MlodyDziura,
 
Welcome to Lenovo Community Forums!
 
Can you Verify that when the Computer is Plugged in and Turned on the battery icon on the lower right states that it is Plugged in not Charging.
      And how many Percent it says on the status.
 
Thanks
Solid Cruver




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Hi, I purchased an IdeaPad z710 not too long ago and I've been haveing some problems, mostly that I can't seem to get the battery to charge at all. The battery sits at 1% and a notification reads..."plugged in, not charging". I don't know whats wrong, and I've already checked to se if the battery is in visible good condition (it is). Any tips or suggestions would be appriciated.

Answer:Lenovo Z710 Battery Plugged in Not Charging Problem

hi rjw1234,
 
Welcome to the Lenovo Forums.
 
Can you try the following:
1. Turn off the computer, unplug the AC adapter and remove the battery
2. Press and hold the power button for 30secs then plug-in the AC adapter and re-insert the battery.
3. While the computer is off, let the battery charge for about an hour or two and observe the light indicators. When finished, turn on the computer check.
 
- Link to picture
 
If the battery still stays at 1% and the battery notification is still "Plugged-in, not charging", I recommend you contact lenovo and report as you most likely need to get the battery replaced.
 
 
Regards

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Hi I own a Lenovo G560 with an Intel Pentium CPU. I upgraded to Windows 10, and it worked fine for about a year. After I deleted a few viruses and a few garbage programs off the machine, the battery refused to charge past 87%. I have heard to check Lenovo Power Manager, but there is no such software on the system. Is there any other solution I could try?

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I have Purchased this Lenovo 3000 N100 Laptop in 2006, and had the Battery Replaced once within the Warranty Period. Today When I Switched On the Laptop I Found that the Battery Indicator Glows for a Moment When I Connect to AC, and Goes Down Immediately. Though I am able to Power On the Laptop on AC, but if the AC Supply is Removed the Laptop Shuts Down. I Checked that the Battery is at 67%.After Searching in this Forum I Understood that this Issue was Discussed in the Past, and For Which there was this MIGR-69671, that Extended the Battery Warranty for another Six Months and also that this Battery Replacement Program has Ended on October 01, 2008.Can anyone Suggest What can be Done in this Situation! Is there any Know Solution for this Problem from Lenovo?

Answer:Lenovo 3000 N100 Battery is Not Charging or Discharging

If your current battery was new in 2007, I suspect it is now dead, and no fault of Lenovo's. 

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Can someone please guide me as to what is the maximum upgrade allowed on a Lenovo 3000 N100 0768 35U for RAM. I want to purchase it soon therefore want to find out the maximum possible upgrade and the # of slots available for it. Also about a month back my battery stopped working, its not charging and infact if I have it in place, the laptop frequently shuts down on its own. Any advice in this regards? Thank you. Regards, SJ

Answer:Lenovo 3000 N100 RAM Upgrade and Battery Not Charging

Welcome sjang, The maximum memory is 2GB for your N100 and that notebook has a total of 2 slots. Also, you might want to take a look here for more information about troubleshooting battery issues.Message Edited by JohnB on 11-19-2008 06:33 AM





__________________________________________John B @ forum.notebookreview.com

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Hi folks! I own a ThinkPad Z61t and a Lenovo 3000 C100. I would like to know if I can set charging limits on C100 (thresholds for percent of charge/discharge level before the battery starts to be charged when the computer is plugged to outlet) as I can do in my ThinkPad.Setting limits to avoid charging your laptop's battery when it is almost fully charged is said to enlarge battery life. Thank you. Sergio 

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I have a Lenovo Flex 3 1480 with Intel I7.  I was getting a message that says "plugged in charging" but the battery charge was staying at 60% and not increasing. Lenovo techs said the battery must be bad so I ordered and installed a new, Lenovo brand battery.  I get the same condition... placing the cursor over the battery symbol gives a status message of "40% available, plugged in, charging" but the battery charge never increases, even after shutting off the computer down and leaving it plugged in overnight. The laptop was a year old and therefore out of warranty last November, 2016. HELP!

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Hi, Have a few observations and questions regarding the battery of x240. 1.Haven't really noticed before, but when we plug in the charger, should the charging info for both internal and external battery read "plugged in, charging"? 2. I've noticed that mine only has 1 (either internal or external) that reads "plugged in, charging" while the other isn't (plugged in, not charging) - I initially thought that once one is done charging, the other would activate and charge but it's apparently it doesn't. 3. Haven't really found out the issue, i.e. hardware or software. Sometimes it's the internal battery that charges, sometimes it's the other - do I have both defective batteries? Is it a software issue? Below are the things I've tested/tried 1. I've uninstalled the devices drivers in the device manager, restarted - still the same. 2. Install / re-installed the lenovo power manager driver - nada. 3. Tried charging the laptop while it is powered down - and both got fully charged!? Is anyone experiencing the same issue? appreciate the advise / help and thanks in advance.













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Answer:Lenovo x240 battery observations and inquiries [plugged in not charging]

Hi Legapau,
 
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with 2nd battery not charging on your ThinkPad X240.
Shutdown the system and remove AC power adapter & battery.
 

Connect only AC power adapter and switch ON the system.
Go ?Device Manager? uninstall ACPI adapter from that.
Shutdown the system and connect the Battery and AC adapter and switch ON the system.
If the issue still persists then run ThinkVantage system update utility so that it will update all the required drivers and application.

Hope this helps.
 
Best regards,
Hemanth Kumar





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Hi, I have a lenovo ideapad u410, it is about 2 years old now, and I've been having charging problems. This started last year, where my laptop would be plugged in and down on the battery icon it would say that it's "plugged in, not charging." The battery would deplete completely, and when I try to charge it, the light would just blink.This eventually went away after about a month, I didn't do anything, and I could use my laptop again. However now it's back, at first I thought it was my charger, but I removed my battery and plugged it in and I can use my laptop without the battery. I tried to replace the battery, but it still did not charge. When I plug it in with a battery in the laptop, it will only blink a few times then stop entirely. Do I need to download any battery management drivers? I don't know what the problem is.

Answer:Lenovo ideapad u410 plugged in, not charging, battery depleted

I have my U410 Touch for 10 months now.  It always charged to 100 % but starting a couple days ago it only charged up to 90% and stoppped.  I called Technical support as I am still within warranty, they told me to perform the  the battery gauge, but it did not work.  Then they asked me to reinstall the battery driver and the energy management software but it is still not working not charging to 100%.  They now suggest to me to do one key recovey to reset to the factory setting to see if it works.  If not, they said I can send back the computer for service.  I am not sure if I should do the one key recovery becaue I will loose all my files and etc.  I am skeptical if this will work?  Any suggestion?  Should I just tell them I will send back the computer to Lenovo to fix the problem but then I will not have the computer for at least two weeks. ....

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three months back I bought a new battery for my lenovo G450 laptop.Initially it was working well and now it's not get charged Stucks @0%,,,,,plz suggest me a solution for this

Answer:Lenovo G450 battery stucks at 0% and it sshows plugged in,charging

hi paranthaman,
 
Welcome to the Forums.
 
Can you try to charge the battery while the computer is off (eg. for 2hrs) then observe.
 
If the battery charge is still 0% after doing the above procedure then it's likely that the battery is showing signs of failure. In this case, I recommend you check if the battery still has a warranty and check with the reseller for a replacement battery.
 
 
Regards

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Hi Everyone!I have a Gateway laptop that was purchased new this last October. It has Windows 7 Home premium on it. It has been working great, no problems at all, Windows 7 has been rock steady. But (knew that was coming, right?) after a few updates this week, all of a sudden I get The "power icon" telling me that the laptop is "Plugged in, not charging".If I unplug the adapter the icon gets a red "X" and shows 0% charge, but the laptop will run for hours until it actually is depleted. I did a Google search on this problem and find it is a very well known bug that started in Vista and is also showing up with Windows 7.If I go into device manager and uninstall the " Microsoft ACPI-Compliant Control Method Battery" and then let Windows 7 re-install it when I restart, that fixes the problem for about an hour or until the next time I reboot, then it happens all over again. I have checked my update history, but can't find an update that has anything to do with the charging system..It is NOT a hardware issue, I have a spare battery and adapter and it does the same with them. The battery is charging, but Windows 7 doesn't know it.Does anyone know if Microsoft has put out a fix for this? If so, I haven't been able to find one.Thanks in advance for any help!MuskyIf the voices inside my head paid rent, I'd be rich!

Answer:Laptop battery Plugged in, not charging

Not sure if it is a problem with software or hardware yet.Might contact Gateway tech support. There may be some issue that could be fixed easily.Playing to the angelsLes Paul (1915-2009)

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As per the thread title, the battery is recognised as being present, but is not charging, and when the power is disconnected, will not run on battery power. I have come to the conclusion that it is most likely a hardware issue, see below.
Comptuer is the one in my 'System Specs', just on 2 years old, out of warranty period.
I have checked the battery connections and visually all is in order.
I have searched, and applied what appears to be a common fix for this, but did not change the situation;
>Disconnect AC
>Shutdown
>Remove battery
>Connect AC
>Startup
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall >Shutdown
>Disconnect AC
>Insert battery
>Connect AC
>Startup
It runs normally using the power cord, so I am thinking that it is an issue with either the battery or something more sinister, within the computer/motherboard, as it was fine one moment, but not the next.

Prior to this the battery would last approx. 2 hours, and HW moniter showed it had around 30% wear, now shows 56% wear.

I have never had a battery suddenly die like this, but am thinking it is a distinct possiblity given the symptoms. Should I bite the bullet and order a new battery and hope that this is the fix? or is there likely a solution I have not come across?

Thanks in advance, Tim.

Answer:Laptop Battery - Plugged in, not charging.

Buying a new battery is an expensive way to test but it may be the only way unless you have a multi tester and can test your battery. Two hours seems like a very short time for a laptop to run on a full charge unless you are playing videos constantly.

I have had this issue with a MacBook Pro and it turned out to be a 4 pin connector under the keyboard that was faulty.

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I am recently experiencing the problem of my battery plugged in, not charging at 58%.  A few days ago, it was 60%.  I went to the support page for the Lenovo Z50-70 laptop and got a bad link message.  My laptop is less than 1 year old. First, is this a battery problem or something else?  I need specific instructions on how to correct this problem, not try this or that. Thanks in advance for your assistance.

Answer:Z50 Laptop battery plugged in, not charging at 58%

bgz50 wrote:I am recently experiencing the problem of my battery plugged in, not charging at 58%.  A few days ago, it was 60%.  I went to the support page for the Lenovo Z50-70 laptop and got a bad link message.  My laptop is less than 1 year old. First, is this a battery problem or something else?  I need specific instructions on how to correct this problem, not try this or that. Thanks in advance for your assistance.Try using your unit using the battery alone. That is do not use ac. Let the charge dropped to 50%. Continue using it then plug it into ac without shutting down. Continue using it and observe if it will now charge to 60%.

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I have a brand new Hp Windows 10 purchased Oct '16 laptop. Battery shows plugged in not charging.  I unplug AC and replug and it charges back up to 100% but only for 5 or 6 days. Then shows battery plugged in not charging again. I took battery out and put it back in but it stills happens. Please help....

Answer:new W-10 hp laptop battery plugged in not charging

Hello  @huby As its Brand new PC, request you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     However you may also try these steps. !! Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your No... Read more

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I have 2 HP9000's and I had intermittent issues with battery "battery plugged, charging" (without actually charging the battery) "battery plugged in, Not charging" sometimes a RED X on the battery Icon or sometimes "no battery" and if I removed the battery sometimes this would change but the battery still would not charge! both of these laptops showed similar issues, after reading about the cable issue that connects the motherboard to the top cover (where the volume, Q, DVD control etc.) I disconnected the "top cover" from the first laptop and now the battery issue if fixed, on the second laptop I disconnected the "top cover" but the battery issue remained? so after lifting the keyboard and removing the "flat cable that connects the "top cover to the mother board, it to is now working perfectly.  Also the % battery is also working.
 
 
Now I could start to check out if its the same issue with both laptops either the cable or the small PC board under the top cover, but as they are now old models and I didn't need the touch buttons to work I left the cable out of them both, now I have 2 charging/working  laptops   apart from the CD/DVD player not working on both?? but that's for another day.

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since updating from windows7 64bit to windows 10 64 bit my battery is no longer charging.  Need help as not that experienced in finding an answer 

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I don't know If I'm posting to the right thread, but whatever. As you can tell by the subject, my laptop is plugged in to a wall outlet, but it isn't charging, nor is the battery depleting when I use it. This problem only appeared some days ago. Below is a list of everything I have tried doing to fix this problem, as well as other information.  The wall outlet works fine, I plugged my phone into it and it started charging. The computer doesn't recharge to a certain percentage, it just sustains the battery percentage it has while it's plugged in. Uninstalling and Reinstalling Micorsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter via the Device Manager did nothing, nor did installing new drivers for them. Resetting the BIOS didn't help. I checked to see if the battery was secure, so I removed it and made sure it was completely plugged in to the computer. It didn't help. Shutting down the computer, unplugging everything, and holding down the power button for 40 seconds didn't work. I can't and have never been able to turn on the computer without the battery, even if it's plugged in. The LED next to the charging port does blink three times when I try to turn on the computer without the battery while its plugged in, and it doesn't blink when it isn't plugged in, so it can't be a problem with the cord. I checked if the physical connection between the charging port and the rest of the computer was secure, and it is... Read more

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Relevance 81.2%

Hi,

Over the last two months my laptop's ability to charge it's battery has degraded.
It went from being able to charge a battery fully (100%), to not being able to charge beyond 98%, then 66%, then 30%, and now finally it says "0% availability (plugged in, charging)", but it never increases in charge.

Thus the laptop works when plugged into the charger, but will not switch on when attached only to the battery.

I have restarted the computer multiple times - first shutting the machine down, then unplugging it, removing the battery, holding the start button down for one minute, then reattaching the battery, plugging the charger back in and restarting the machine.

I have installed updates for "Batteries" (ie. Microsoft AC Adapter, Microsoft ACPI-Compliant Control Method Battery, and Microsoft Composite Battery) in Device Manager.
I have also uninstalled the Microsoft ACPI Complaint Control Method Battery and shutdown and restarted the laptop repeatedly.

Just now I called Toshiba support and updated BIOS from 1.50 to 1.70, then restarted the computer, but again the battery will not charge.

I bought a new battery which showed that it was fully charged when when I attached it to my laptop, but when the charge depleted to 0%, I got the same message as with the other battery: "0% availability (plugged in, charging)".

I am really stumped. How else can I attempt to increase the battery charging capability of my laptop?

Answer:My laptop is plugged in, but battery is not charging

In my opinion old battery was definitely defective.
Is your new battery original Toshiba battery or some third part product?

When you start notebook without battery and put it in place when Windows is loaded does the problem persists?

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Relevance 81.2%

Hi, basically the problem in the title. Laptop does work without battery in but when it is in, it says Plugged in, not charging and the battery is at 0%. Ive tried several different outlets

Answer:Laptop plugged in, not charging. Battery at 0%

Your battery has died, you need to buy a new one.  Same thing happened to me a couple of times over the over the years.
 
Have a great day!

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Relevance 81.2%

Hello,When my laptop is plugged in, the battery does not charge. The battery has 0% power. This just happened a few days ago. My laptop is barely a year old and I rarely unplug my laptop, so this is weird. How do I solve this problem?- I made sure the power socket is fully pushed into the machine with no silver showing.- I tried the HP Battery Validity program which said there is no problem.- I tried following the restart process by powering up and then repeatedly pressing F2 to follow the instructions, but that doesn't work when the battery is at 0%.Is there a solution? Thanks.Here is my laptop info:HP Envy NotebookEdition Windows 10 HomeVersion 1607OS Build 14393.1066Product ID 0032595875-97653-AAOEM

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Relevance 81.2%

Can anybody tell me how to run a diagnostic on my battery or the charging system on this laptop? PC doctor MIGR-67520 is what Lenovo tech told me to run. The battery test passed but my battery only has 1 % charge. Yank the cord and the computer is dead. Plug it in and the charge light blinks 5 times and goes out. One day my battery works fine with plenty of power. Next day nothing! I have a multimeter if I could find out which pins to test for what voltage I could test myself if there is not a self diagnostic. I see plenty of others are having battery problems. Don't want to spend $150. if its not the battery. Don't really want to spend it if it is but I'm a contractor and I keep blueprints on this laptop for use in the field.  I'd really appreciate some advise here and thanks in advance if you can help me!

Answer:Lenovo 3000 N100 0768 Battery or Charging System bad

Have you tried powering the laptop with the battery off and AC adapter plugged in? Does it work fine then?





\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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Relevance 81.2%

I have a Lenovo 3000 v100 model number 0763-27U. The battery used to work fine and hold about 2-3 hours charge. Last friday, it suddenly stop charging. I looked at other posts on the forum and noticed that N100 is given extra six months warranty on battery. Is there a similar program for V100? Thanks,intel_milan

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Relevance 81.2%

The battery just suddenly stopped working on my laptop again. I've already replaced it once with a battery of the same type before. So right now I have two useless batteries. I don't want to buy another battery just to have it die too. The first one lasted about 14 months and the second about 4 months. Does anyone know if the 9 cell battery will completely solve this issue?

Answer:Lenovo 3000 N100 0768 Battery not charging or discharging

have a look at: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69671  Don't think that the battery type ( 6 or 9 cell) has anything to do with the length of the battery life .....

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Relevance 80.91%

My laptop suddenly stopped charging since yesterday. It is hovering around the 5-7% range since yesterday and continues to say that it is charging, when in actuality it is not. I have tried to reset the laptop, as well as uninstall and install the ACPI drivers, but nothing seems to work. It has only been a month since I got this laptop.  Any help would be appreciated.

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Relevance 80.62%

I have lurked a bit but have not found a decent answer for this. I like this machine, and want to keep it. I may be freaking out since this is day one, but - issue: Battery Plugged In, Not Charging Please, provide an explanation for this, is it the Lenovo Energy Management tool? I think a clear answer should be provided for this, as many have experienced this problem. Should I take the system back and ask for a battery or just return it and swap it out, or is this faulty. 

Answer:Lenovo G580 Battery Plugged In Not Charging - Day one (14 day return local) - Advice?

I should clear this up a bit.Say I wanted to take it mobile easily:A simple explanation of how to go mobile easily would make me feel a LOT better.

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Relevance 80.33%

I have HP envy 15tj100 laptop which is 18 months old and Suddenly the battery percent became 0% and it is not charging now i have to now completely use only ac power to operate my laptop.Can anyone please tell me the solution. 

Answer:laptop battery 0% not charging and plugged in HP envy 15t-j1...

Hi,Sounds to me like the battery has degraded and needs replacing. If you follow the guide below it will run you through checking the battery the guide is for Windows 7 so the interface may be slightly different but you should be able to follow it; Guide Thanks,James

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Relevance 80.33%

Could someone please help me out .. my Battery on my Hp Envy Laptop is plugged in and not charging .. when plugged in it shows 19% available (plugged in, not charging)  It was working fine yesterday .. I charged and unplugged when it showed Fully Charged .. is there something I have to do to get it Charging again .. HELP .. by the way .. I am not a Computer Whiz .. so any easy help is much appreciated .. Thanks

Answer:hp envy laptop battery not charging when plugged in

cidergal Hello;Allow me to welcome you to the HP forums!I read your post about your battery not charging and wanted to help. This could be a problem with the batter and/or the charger.Here are some troubleshooting steps you can try:HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer SupportHP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer Support If either is faulty, you will need to contact HP Customer Support to see about replacement or repair. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

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Relevance 80.33%

shows only 2% charged and battery will not charge.... HELP... need to fix this. If I unplug the power, and plug it back in, it will show it is charging for about 20 seconds but then stops charging and the percentage does not increase.. does anyone have an idea what causes this and/or how to fix this?

Answer:Dell laptop battery Plugged in, not charging

What exactly are you trying to charge?Are you charging it with the charger that came with the device? It's possible that the charger you are using doesn't provide enough amps to properly charge the device. If you were using the charger that came with it, have you tried a different charger?Lastly, have you tried a different outlet?User Info Page Biography for full specs.

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Relevance 80.33%

Hi Everyone! Really hope someone out there can give me some insight or a solution to the problem I'm having. I've just recently noticed that my laptop when plugged in says "plugged in not charging" and it is stuck at 5% meaning I can't take it anywhere and it has to be plugged into the mains to even turn on. I have tried all the walk throughs on Youtube about unistalling the battery components through device manager nothing works. I can't get the battery to take it out as it is built in I've attempted to unscrew the bottom but the casing wouldnt budge and I obviously dont want to break a brand new laptop!  When I run a battery diagnostic using the HP support it will start to charge for about 30 seconds then stop. I've tried running the battery down to empty and the re-charging it overnight when it's cool - nothing Any help or suggestions much appreciated however I have a feeling it will need to go back to the supplier or I will need to try a new ac adaper. Many thanks

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Relevance 80.33%

I have a Dell Latitude E5400 and whenever i plug in my charger it says plugged in not charging. If I take out the battery my computer still works but my battery is down to 12% and if i take out my charger it starts to go down.

Answer:Dell laptop battery Plugged in not charging??

You have encountered a problem with the Advanced Configuration & Power Interface, which is a known bug within certain copies of Windows 7. There are several methods of fixing this problem. The first is to open devmgmt.msc from the Run box and to click "Microsoft ACPI-Complaint Control Method Battery". Right-click it and tell it to uninstall.Then, power the computer off. Wait for about a minute, then make sure you are working in an environment that does not conduct static electricity. Unplug the computer. Then, pull the battery out of the unit (if a notebook form factor). Turn the computer around, and hold the power button for 45 seconds. When finished, press it normally. Put the battery back in, and plug the computer in. It is recommended not to go further on some models. While some sources state uninstalling the controller and rebooting does it, I strongly recommend to let the computer charge up, and then power it up when the battery is full. This ensures that the problem will not reiterate for a while. The battery level should register as 100% and the issue should be resolved upon boot.Glad to help you. If the answer given was helpful to you, please give it a thumbs up. If you have more questions, please feel free to post back.

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Relevance 80.33%

battery showing 26% available [ been winding down a %point a week recently]
pluggedin not charging
it is this lack of recharge that worries me
am at a loss as to how to get this to recharge...
machine is 5810T

Answer:Acer laptop battery- plugged in not charging

With most laptops, when you plug in the charger I pilot light comes on to show it is connected and powering the battery. DO you see this light? If not I would suspect the charger has failed. Also, the icon on the bottom right of your screen should change to show that you are now running on mains power rather than battery. If you get both the pilot light and that changed icon I would suspect a faulty battery.

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Relevance 80.33%

This is the problem i had, copy link www.jmcp.homeunix.com/roller/.../dell_xps_m1530_battery_chargi...It works when you down grade to A09 bios

Answer:Dell laptop battery plugged in not charging

OK, then leave it. Never change bios just for the heck of it.1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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Relevance 80.33%

My computer is two years old and i noticed today that my battery meter hasn't moved any since last night. I have it plugged in but its saying that it's not charging. I tried unplugging the charger and plugging it back in but it hasn't changed anything. Any help would be useful. Thanks.

Answer:dell laptop battery plugged in not charging

The meter may be in errorThe identify battery circuit in the charger may be bad The battery may be bad - most probable as batteries last about 1 year.Does the battery charge in another charger?

3 more replies
Relevance 80.33%

My Lenova Laptop has no removable battery  utility when my power cable is in when I hovering my mouse over the battery icon the message show me the percentage of remaining power but message plugged in not charging I have calibrated my battery by going to device manager and in battery I uninstalled the 2 battery drivers and turned off  my laptop then on  went back into device manager the drivers were automatically installed which should have solved the problem but hasn't? Any help appreciated 

Answer:Lenova Laptop plugged in and not charging battery

i have the same problem too it happens today ...my laptop is lenovo ideapad 320 

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Relevance 80.33%

Hi,I am using HP 430 Notebook PC with Windows 8.1. I am having problem for 3 days. The problem is at reaching 93% of batery charge, the battery indicatior in OS says "Plugged in, Not Carging" and with that "LED indicatior blinks" from orange to white with few seconds interval of time. Few seconds it stays white and after that it becomes orange in a cycleAnd the OS showing "Plugged in, Carging" after that "Plugged in, Not Carging" without removing charger chord.Also this happens repeatedly. 1. I have run Hp Support assistant Battery check, and result is "Promary Battery: OK"2. Have drained static charge, removing battery. But same result.3. Have tried with charging with another charger. No improvement. Did not found Battery test in BIOS diagnostic. Battery is 2 year old. Mosty use plugging charger chord. But use to drain battery twice in a month to keep battery healty. Pls give some suggestions for this trouble.

Answer:Laptop Battery at 93% "Plugged in, Not Charging" and charge ...

Hi,That usually means battery had insufficient charge. You've to replace battery with a new HP genuine battery.http://support.hp.com/in-en/document/c01732674#AbT12 years is good enough life.What are the cell voltages of each cell, cycle count after doing battery tests?Are you able to plug in AC adapter alone with battery removed, use laptop in usual manner?RegardsVisruth

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Relevance 80.33%

Inspirion 11-3147, running Windows 10, pop up states "The AC power adaptor type cannot be determined"

Answer:Why is my laptop tells me 'battery plugged in not charging ?

Are you using the AC adapter that came with the laptop? Are you sure it's plugged into a working electrical outlet?

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Relevance 80.33%

I don't know how to fix this one but if i unplug the power the laptop turns off automatically and it's not an OS error i think because i have Windows XP dual booted and that say's the same thing anyone please help.


http://www.sevenforums.com/attachmen...1&d=1384453550

Answer:Laptop Battery 0% avalailable plugged in charging but its not.

how old is the laptop? seems the battery is dead, does it start up if you have the battery out and plugged in? what model of laptop? EDIT: is it the one in your specs?

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Relevance 80.33%

Dell laptop - Inspiron 1720 is not charging the battery. When plugged in the laptop works but shows no battery deteected.

Answer:dell laptop battery plugged in not charging

Have you tried removing the battery and re-inserting it?Make sure the laptop is powered off and unpluggedThis just makes sure that the battery has not moved slightly out of place, and that all of the connectors match up

4 more replies
Relevance 80.33%

I had the common problem of charger being plugged in but not charging, I tried all the reboot and tapping the power button etc, etc... None worked, so as long as the computer worked when plugged in I carried on, until now. It has completely died on me now, so help...

Answer:Dell laptop battery plugged in not charging

You need a new battery.

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Relevance 80.04%

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Answer:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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Relevance 79.46%

HP ENVY 15t Touch laptop. Upgraded from Windows 8 to Windows 10 64 bit.  Laptop can be used when plugged in to outlet. Battery charge always shows at 10% charge and shows plugged in, not charging.  Is this issue with power adapter or battery ? Please help troubleshoot the issue.  Any help is much apreciated. Thanks NP

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Relevance 79.46%

Hello,
I am using dell Inspiron 15R laptop. Some time ago my charger was broken out and my battery was also showing needs replacement. So, recently i bought new Original Dell Battery and Charger both. But when I plugged in both, it is showing plugged in not charging. I took battery out and again inserted it but it is still not working. Now tell me what to do. How to fix this issue.

Answer:My laptop is showing Plugged in Not charging even after new battery and charger

Does the computer power on with the AC adapter and without the battery? If no, does power indicator light on the AC Adapter lit up ? Do hear a series of beeps or see any lights on the system? By the way, what your Dell model number and version of windows? Example: Dell Inspiron 3543, windows 10

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Relevance 79.46%

Guys, I have read a few older posts about the Sanyo batteries (which I have). Where else can I start to look to see wha tthe problem would be? A few points below: Cycle Count: 3Stuck @ 96% ("plugged in, not charging")Lenovo Power Manager is runningCondition: GoodManufacture date: 2011-07-19Right now I'm in the middle of a battery reset, not sure what good it will do. Any other services, processes, etc I should check to ensure all is working properly? Thanks in advance for your assistance.

Answer:X220 Battery "Plugged in, not charging", brand new laptop. . .?

By default, Power Manager starts charging when below 95%. If you plug it in with the battery between 96% and 99%, it won't charge.For long lasting batteries, set a lower charging threshold of around 85% max, and avoid discharging below 10%.

2 more replies
Relevance 79.17%

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

Answer:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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Relevance 79.17%

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

Answer:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

2 more replies
Relevance 79.17%

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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Relevance 79.17%

My G50-70 of less than a year just got a dead battery. The battery is constantly at 7%. It says "Plugged in, charging" but it doesn't actually charge. Please help!

Answer:G50-70 Battery says "Plugged in, Charging" but not charging

Hi Mistwild82,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with battery plugged in charging in your Lenovo Y50-70 laptop.
 
 Please try to perform the gauge reset, under power manager select maintenance guide and select gauge reset and check for the issue.
 
Also try to uninstall the Microsoft ACPI driver, uninstall the drivers under ACPI and restart the system and check for the issue.
 
Also shut down the system and try to charge the system for 1 or 2 hours and check if the charging percentage has increased. If the charging percentage has increased in Linux then it?s a issue with operating system please reinstall the operating system and check for the issue.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Relevance 79.17%

This posting was created to give credit to Lenovo98 for the solution that was posted and to facilitate other owners searching for a similar solution.
 
Thanks Lenovo98 !

Answer:G50-70 says "battery plugged in, charging" but not actually charging

Hello,
 
I have read a few other similar posts but none of their solutions worked on my laptop.  The battery percentage stays the same when plugged into the charger.  I first noticed the issue this morning when I powered the laptop on and the percentage was at 44% with the charger plugged in overnight, and it was at 44% when I plugged the charger in last night.  I only put the battery in the laptop a couple days during the week when I'm in school, otherwise I just leave it out and have it powered through the adapter.  The laptop is 7 months old.
 
I tried the Gauge Reset for 8 hours today and it wasn't doing anything so I cancelled it.   I have reinstalled the Energy Management software.  I have also tried shutting it down for 20 minutes and charging it at a different wall outlet.
 
What else can I do?
 
Thank you
 
 
Edit:
******Solution******
 
I just tried this from another post and it worked!  Battery is charging again.
 
a. turn off the computer and remove the battery and AC adapter.
b. press and hold the power button for 30 secs and reconnect the AC adapter
c. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
d. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

4 more replies
Relevance 78.88%

I just got my Lenovo ideapad Y700 everything was working fine until updating Lenovo settings and windows 10. The battery now only charges to 98% and continues to say charging. Tried to open up Lenovo settings to see if I could change the battery settings to fix the problem. Now the settings won't stay open it just closes 5-30 seconds after I open it. I've tried uninstalling it and reinstalling, still has the problem. Any thoughts? 

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Relevance 78.59%

I have recently purchased a new Dell Inspiron 15 5578 2-in-1 Laptop. When I plugin the charger, the battery is only charging upto 60% and after that it says not charging.

I have tried to install the Dell Quickset software and changed the settings in battery management software and tried all the ways I found in forums. Still I am having the same issue.
Can anyone had the same issue & solved it.
Please help me to find out the solution for this.

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