Computer Support Forum

v200 type 0764-27s freeze when i shutdown.

Question: v200 type 0764-27s freeze when i shutdown.

Hi everybody!!!!My system freezes when i shutdown. Originally it had Windows Vista. I made a downgrade to Windows Xp Pro SP2 with all patches up-to-date. The problem occurs only when i shutdown the system, Restart is working fine. I have reviewed the logs but there are not records in red or warning. Please helpP.D: sorry about my english i'm a bit rusty.Regards and thanks

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Preferred Solution: v200 type 0764-27s freeze when i shutdown.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: v200 type 0764-27s freeze when i shutdown.

Check event log for details - what happens while shutting down.And here's tip - why not to use hibernation instead of shutdown? I always do. It's faster and helps in some situations. You also can tune it to act on power button.

//help will save the world

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I formated the computer and now i have no drivers on the computer (internet, sound,wireless,camera etc.)where can i find those Drivers?!

Answer:[URGENT PLZ!]Need all the drivers for Lenovo 3000 v200 0764-32G after formating...

Start by looking here. (link)

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Originally a Vista-based laptop, I rewrote Windows 7 on it. Rescue and Recovery worked once or twice, but I had to reinstall Windows again and now, when starting up the setup file, it gives me a message (before installation commences) that (not in as many words) "This version of Rescue and Recovery can only be installed on select Lenovo computers". As said, my machine's 0764-32G, I've installed the System Interface Driver and Hotkey drivers - in fact, I can't think of any driver that I haven't yet installed. I've even installed the Hotkey Update with the newer System interface driver. Now... is there any way of forcing setup to continue? It's rather sad my laptop would have two keys non-functional anymore from the BIOS (the other being the InstantON key)

Answer:Rescue and Recovery doesn't install on V200 0764-32G / Windows 7

Hi, try to reinstall your os.and then try installing rescue and recovery.

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Right, the problem as it stands:

I have a Lenovo 3000 v200 0764-32G Laptop, which came preloaded with Vista.
"Downgrading" to XP, I discover it needs a 3rd party AHCI driver, which of course I require a floppy drive to install. Acquired an external floppy drive, downloaded the AHCI driver, got a floppy and everything was going smoothly... And then I got to the point where setup actually starts installing things (just past formatting), when it refuses to recognise the external floppy drive (which up until that point it has no problems with).

Anyone got any suggestions for possible ways around this?

Answer:Solved: Lenovo 3000 v200 0764-32G - Can't complete XP installation

See "Common Problems" in this Wiki article:

If possible set the BIOS to use IDE mode for the hard drive, and then try the installation again. AHCI should only be needed for RAID which you do not have.

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I need sound driver. I can not hear anything. I tried a few drivers.  I need solution. --------Also i am trying to update bios. How can i do that?  I am downloaded iso file. I want to burn it USB. But how can i update bios?  I did not see flash or something in bios. 

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Hi, I need help with my My Lenovo 3000 V200 laptop. Now the machine cannot reboot or shutdown normally, so I have to press the power button long enough to force it to power off. I tried to remove the harddisk from the machine and turned the machine on. It detected no OS and so I pressed control + alt + del trying to restart the machine. However, the power light didn't turn off and I had to press the power button long enough to force the machine to power off. The laptop can sleep and hibernate. Would it be some kind of hardware problem? Or software problem? Would there be any solution to it? Thank you very much. 

Answer:My Lenovo 3000 V200 cannot shutdown

hi hoktak,
Welcome to the Lenovo Forums.
Just to check, when you shutdown the machine, does it stall on the "Shutting Down" logo?
 - Link to picture
If it does, can you try the following:
1. Remove any peripherals connected to the machine (eg. USB flashdrives, printers, etc.)
2. Boot in Safe Mode and try to shutdown / restart the machine and observe.
Also, AFAIK if you the "press CTRL+ALT+DEL" on the screen, this will do a soft restart and will not power off the machine (if there's a hardware failure during POST, there should be a beep code with an error code as discussed in this article)

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Hello ExpertsI have been facing a peculiar problem with Windows XP SP-3 install on my computer.1. System freeze after few minutes of normal working. 2. Cannot shutdown the windows, always need to pull out battery these days.What i have done so far1. No manual changes done, no deletions.2. RUN the trend micro online scan for few hours. Posting the housecall log in attachments.3. Run the HijackThis and GMER, no changes made as per suggestion.###=========================changes made manually==============================4. Few changes made in the following registry path: HKLM\System\CurrentControlSet\Services\*****\Start value changed to HexaDecimal 4. Above changes done to following drivers. i Changerii i2omgmtiii lbrtfdciv PCIDumpv PDCOMPvi PDFRAMEvii PDRELIviii PDRFRAMEix WDICA x XLHASP ###=====================End of changes made manually==============================Some files have been located in the location C:\Windows\system32\drivers\ with no signature certificates...ativmc20.cod size 64,352 bytescxthsfs2.cty size 129,045 bytesdevcon.exe size 98,304 bytesusbser_lowerflt.sys size 8,064 bytestiscfw.deb size 17,120 bytes U3sHlpDr.sys ... Read more

Answer:System Freeze after few minutes, never shutdown on shutdown sequence.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Dear all,I've just recently bought Lenovo 0764-56A with Core 2 Duo T5250 1.5 GHz. I didn't notice that there is a promotion in Indonesia that with an extra USD. 130, i can get Lenovo 0764-A16 with Core 2 Duo T7500 2,2 GHz.So my questioons are :Is it still possible for me to upgrade my Lenovo's CPU from T5250 to T7500? I do wan to upgrade my CPU from T5250 to T7500.Thanks.


Go to Solution.

Answer:ASK : Upgrade CPU for Lenovo 0764-56A

At last i found the answer. And the answer is no. I cannot upgrade, unless i sell my 0764-56A and buy a new 0764-A16. Too bad.

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hello,have laptop aser3620,windows xp,when i start typing (any button) computer just freeze,can't move my cursor,have to turn off computer (off button).
If I don't touch any button-I can use laptop-i-net etc.
Can someone help me,don't know what to do...Maybe virus??

Thank you.

Answer:laptop freeze,when I start type

First you need to check the keyboard driver status in device manager. And if possible you can reinstall the keyboard driver as well. You can also go to in safe mode to check the key board.

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Hello, I have Lenovo laptop and i am trying to install windows xp.but this message is shown:"Setup did not find any hard disk drives installed in your computer"and I set the piority of the devices in the BIOS.and i downloaded the Lenovo hard disk check and it said that everything is OK.What should i do?p.s in the BIOS there is not a option to change the SATS or seomthing like that and i dont have a Floppy disk. ty for help! 

Answer:Lenovo 0764-32G Can't install Windows Xp "Setup did not find any hard...

please integrate intel ahci driver into your xp cd using winlite program.

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Hello all,
For a long time now, I've been having issues with Explorer.exe and the built in apps (cmd, notepad, not wordpad interestingly) freezing when I type anything. Now, this only happens when I first boot up my computer, for the first 10 minutes or so. During this time I'm reduced to using Chrome to surf the web or making batch files to run commands.

I know for a fact that this is not an issue with my keyboard. I tried using the on-screen keyboard, and when I manually type stuff in with my mouse it will still freeze. I'm pretty sure it also happens when I boot into safe mode, but I'll check to be sure. [Update- looks like it doesn't happen when I boot into safe mode]

FWIW I'm using Windows 7 Ultimate x64 SP1.

Thanks in advance!

Answer:Explorer and built in apps freeze when I type

Quote: Originally Posted by PudgyChicken

Hello all,
I'm pretty sure it also happens when I boot into safe mode, but I'll check to be sure. [Update- looks like it doesn't happen when I boot into safe mode]

FWIW I'm using Windows 7 Ultimate x64 SP1.

Thanks in advance!

Hello PudgyChicken,
Following on from what you said I suggest you continue troubleshooting this area before we move on elsewhere...

Safe mode is useful for troubleshooting problems with programs and drivers that might not start correctly or that might prevent Windows from starting correctly.
If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
If a recently installed program, device, or driver prevents Windows from running correctly, you can start your computer in safe mode and then remove the program that's causing the problem.
For more information about troubleshooting problems in safe mode, see Diagnostic tools to use in safe mode.

Check Event viewer.

Type eventvwr in search and go to the windows log>application tab.
Look for errors. Errors have red in the left hand column.

Look for errors that say app hang, or app crash, or anything related to the CURRENT problem.
Note the event ID and source codes and look them up in Google.
Letbus know what they are.

Start your ... Read more

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I am not good with telling you what I have for a computer. I can follow directions, so if you can be patient and walk me through it step by step, I can do what you ask.

The problem I am having is when I'm using the internet and it could be anything (playing a game on Facebook, surfing retail sites, googling) at some point, and it is unknown when, the computer will lock up. My event viewer shows a lot of this error:

The entry <C:\USERS\*****\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\INDEX> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

A device attached to the system is not functioning. (0x8007001f)

**** = User Name

At first, it showed it being related to Firefox so I uninstalled Firefox thinking that was the problem. Now I see i am having the exact same problem in Chrome.

Eventually, if the problem happens when I am AFK for an extended period of time I will eventually BSOD with an error similar to:

IRQL not less or equal.

I have no idea how to figure out how to fix this. Please help. Thank you.

Answer:Freeze when using browser (regardless of type) eventual BSOD


Please take a look at the following thread and attach the requested reports.

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Question: freeze on shutdown

Can someone help me please? For the last couple of weeks whenever I shutdown my pc it freezes at the stage when the screen says "Windows 98 is shutting down". If I manually turn off the pc it seems ok but is a bit annoying. Prior to this everying was fine and I can't think of anything I've installed/done to cause it.I'd be grateful for any help/ideas.thanks

Answer:freeze on shutdown

click here

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Question: Shutdown Freeze


I've got a bit of an issue with shutting down a PC. Basically when I come to shutdown the PC ('Start' > 'Shut Down'), after pressing the shut down button the PC hangs, and after 3-5 minutes regains itself and then goes to the shutdown options menu ('Shut Down', 'Log Off' etc).

The programs freeze too, however the PC itself is fine, as in the CPU and memory usage are average! Task manager works and responds fine.

Any Ideas?


Answer:Shutdown Freeze

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Hello Friends,I have a shutdown problem with my Win98SE pc. On the normal shutdown procedure, it goes through till it says "Windows is shutting down" at the very end, but then it remains there and never goes further. What is the solution to this?Thanks.


click here

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Question: shutdown freeze

Hi all ,My brothers xp pc freezes on shut down , I recently saw a patch in the helproom pages , could you please point me in the correct direction to download this patch , as I have tried looking for it with no luck .Ta ,civicr

Answer:shutdown freeze

what version of xp and sp?

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Recently I just upgraded my Windows 8.1 x64 to Windows 10 x64
and I'm getting kinda very weird problem.

My Firefox and Explorer.exe randomly become 'Not Responding'
only after I switch the language input between English and Thai.

Need you guys advice.

Thank you so much

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Hello, Ive been having this problem for awhile now. My computer has been randomly freezing up or shutting down on its own after minutes of logging in.
Ive monitored my computers temperatures and they are all at a safe temp. I don't understand why this is happening. Every time my computer freezes Ive noticed the HDD light stops flashing and stops making its usual clicking sound signifying that its thinking.
I believe that the PSU is failing me as it is cooler master and offers a very low wattage of 270 watts but I can't be for sure.

So my symptoms are happening after I log in. I have hardly anything 'bogging' down the system in startup and Ive scanned numerous times to see if this could be a virus and nothing shows up. Most of the time its just my computer freezing up but some rare occasions it might just up and shutdown then restart itself.

Please could somebody help me figure out what could be the problem and offer a solution. (I would like to not pay for my solutions to be solved)

Answer:Annoying Shutdown or Freeze up

Hi Morkintash,

Welcome to Vista Forums!

The hard drive making a clicking noise is not normal and typically represents a problem with the drive. Skip ahead to the hard drive testing procedures and try those first before you start the step which follows.

Do you know when this problem began? Try a System Restore to a point in time BEFORE the problem began. Here's the procedure: Be sure to check the box to show more than 5 days of restore points. If the first attempt fails, then try an earlier point or two. NOTE: You will have to re-install any software and updates you installed between now and the restore point, but you can use Windows Update for the updates. Use the recovery disk if the system prompt doesn’t work. The recovery disk works a bit different from the above procedures but if you follow the prompts from the System Restore menu option with the above information you should be able to restore with no problems.

If the System Restore doesn't work, do a Startup Repair by booting to the genuine Windows Vista Installation Disk (or one you can borrow from ANYONE) or from a Recovery Disk with recovery options included on it. Here's the procedure: To boot to the CD you may need to change the BIOS to make the CD-drive first in the boot sequence. To do that, wait for the screen that tells you the F key to push to access the boot menu or boot ... Read more

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I recently got a SSD and just installed Win7 on it. I had 99 windows updates which were installed yesterday.

When the updates were done and it restarted, I tried to sign on. The image and password box disappeared like normal, but I still saw the sign on page background and it never made it to the desktop, so I did a hard shutdown. I was able to sign in just fine after this. I played some games and a few hours later, I shut it down. It froze with the message "Shutting Down..." on the screen and never made it. Another hard shutdown.

I was able to sign in and shutdown just fine after restarting.

One thing to note is that I ran a theme patcher before the updates (wasn't aware they were being downloaded). This changes shsvcs.dll, themeui.dll, and uxtheme.dll. I'm assuming these aren't changed in the updates. Maybe they are.

I was wondering if anyone might know what caused this. Should I restore to before the updates? I'm going to check the error logs when I get home to see if something happened at either of these times. I'm thinking I might run "sfc /scannow" as well just to be sure.

tl;dr - Installing 99 updates. Wasn't able to sign on afterwards. Restarted and signed on, then the OS froze on the shutdown screen. No issues since. Any ideas?

Answer:Freeze on signon and shutdown


I was able to sign in and shutdown just fine after restarting.

Is everything working correctly now?

If not:

Have you tired to do a system restore to before the updates?

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Hello everyone,

I'm new to SevenForums, so I hope I've managed to follow all the steps necessary to get some help to resolve this annoying problem that has started happening in the past week or so.

Every time I shutdown my desktop, the screen freezes for around 4 to 5 minutes showing "Shutting Down" with the small blue animated circle spinning. Eventually, it BSD's saying "driver power state failure" and reboots.

Windows will then boot up fine, although give the usual "Windows has recovered from a serious error" message. I always allow this dialogue to connect to Microsoft for a solution, but it seems there is none.

For info, if I boot into Safe Mode, I can shutdown/reboot with no problem. I have tried various things today, such as disabling all startup items in MSConfig, but no joy after a reboot, it still hung. I've also updated my motherboard to the latest BIOS.

I will attach the zip file I have made from SFD to this post, any help from the experts out there would be greatly appreciated!

Many thanks,


Answer:Freeze on shutdown for 5 minutes, then BSD

Welcome to SevenForums.

Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 3.47 GB
Available Physical Memory 1.34 GB
Total Virtual Memory 13.9 GB
Available Virtual Memory 11.3 GB
Page File Space 10.4 GB
You have 8 GB of RAM installed and you're using the 32bit version of windows? Any particular reason for doing so?
To allocate and use all 8 GB RAM, you need to use the 64bit version of windows.

To install the 64bit ISO (Professional version SP1 in your case) from the Dell link inside this tutorial: Clean Reinstall - Factory OEM Windows 7Coming to what caused your BSOD:
Aventail(R) Connect(TM) with Smart Tunneling(TM)

Do not install this software in the fresh install of windows.
See if the BSOD-s occur again when you shut down your computer.


* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, 86d50c40, 835749e0, 8749ea98}

Unable to load image \SystemRoot\system32\DRIVERS\ngvpn.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ngvpn.sys
*** ERROR: Module load completed but symbols could not be loaded ... Read more

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Hi, ive upgraded to Windows 8 Pro and it worked well for a while. But recently, i cant seem to shut my laptop down. After clicking on the shut down button, all it does is load the "shutting down" screen and it stays there forever.

Ive tried checking the other threads for solutions but none are working. (ive turned off that fast boot thing, uninstalled antivirus and spyware detector, disabled all startup tasks, and tried downloading the drivers i need)

just a note: i was having BSOD problems with Smb_driver.sys before and uninstalled it for the meantime. (IRQL_NOT_LESS_OR_EQUAL (Smb_driver.sys)) <--in case this helps.

WOuld love to be able to shut this thing down without manually holding the power button till it does.

Answer:Experiencing Shutdown Freeze

well, for those who are having the same problem, i found a way to work around the whole thing. watch the video on the link it helped me.

Windows 8 Shutdown Issue Solved - YouTube

i guess since the initial problem isnt solved yet, i shouldnt mark this as solved... or should i?

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This is a pretty popular question, I know...
The following are the steps I've taken thus far:
Set the ClearPageFileAtShutdown value to 0
Ensured the Network Cards have the Wake deselected
Utilized the User Profile Hive Cleanup Service
Flashed the BIOS to the most recent version
Removed all the viruses, spyware, and adware Norton, McAfee, PCTools, and Panda could find.
Defragged the drive...twice
Used CCleaner to fix registry issues
Removed all unnecessary programs, registry traces, and startup processes
Set AutoEndTasks to 1
Set EnableAutoLayout to 1
Set AlwaysUnloadDLL to 1

...and this is the point where my limited knowledge hits a brick wall. After all those steps and hacks, the restart/shutdown process still freezes at "Windows is now shutting down..."

Does anyone have any suggestions for covering a step I haven't? I'm trying to get the point where I can just reinstall the OS, but when the system won't restart......

Answer:Restart and Shutdown Freeze

I recently discovered that taking my battery out, and running the computer off an adapter makes it run surprisingly fast, but I'm still experiencing the restart/shutdown problem...I also discovered it occurs when I simply try to log off/switch profiles.
This computer works very well otherwise...once I get past this hump, it'll run like it's near-new...I don't like the prospect of leaving it on constantly...[lol]

Also, I'm sure it would help to know that I'm trying to fix an Acer Aspire 3620 laptop...friend bought it on eBay for $125...

I can see why they wanted to sell it.

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I dont know if im just worrying for nothing but I shutdown my PC tonight then switched it back on about an hour later and it beeped once then came up with a bios screen and just froze i tried pressing the reset button and power off button on the pc but i still got the same problem. I then switched the pc off at the mains and then it worked and ive had no problems with shutting down and restarting since. Any idea what may have caused this? Thanks.

Answer:PC Freeze Shutdown/Restart

Silly isolated events like this can happen from time to time. Keep your fingers crossed that it doesn't come back.

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My mate's pc freezes at the "windows is shutting down" screen. This will happen if the pc has been on for a long period. He ends up mhaving to switch it off at the plug, which i'm sure won't do it any good. Any advice welcome.

Answer:System freeze at shutdown

click here and scroll down to Powerdown Issues.

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Hello, as title my HP ENVY 15 freezes every time I shutdown it or I put it into sleeping mode. The LED light stays on and battery if connected is uncharged, so I have to hard shutdown the laptop every time. I have already tryed several solutions suggested from the forum, but unfortunately I am not able to install an older version of the Management Engine Interface. I have already disabled fast startup and changed a lot of settings that could cause trubles with the shutdown, but nothing has worked.Thank you for you help, any suggestion is welcome. 

Answer:HP ENVY 15 freeze on shutdown

Hi, Try the following. Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane. In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook. When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer. When the installation has completed, restart the notebook. When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking. Regards, DP-K

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Hi everyone! A colleague at work gets the following message and has to shut down by switching off at the mains: "Locall back proxy has not shut down"Any Ideas? I reckon on spyware of some sort, but he says he has run Ewido and c-cleaner to no avail. He's with NTL, and their helpline operatives simply said they'd never heard of it! Anything would be appreciated, have tried google etc, nothing too informative yet though.

Answer:Weird freeze-up on shutdown!

shut down running tasks manually using task manager before shutting down to track down which program is throwing up the error. sure it's not `loopback`?

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When I shut down or restart my PC, its started to freeze on the "Saving your settings" stage about 1 in every 3 times. The only solution is to turn it off manually and scream "Why do you make me treat you like this?!" at the top of my lungs... Anyone know of any specific reason why this might be happening? Thanks.

Answer:Solved: Freeze on shutdown

Probably due to a driver that is likely causing the hang up. You can try editing the System Configuration Utility and remove items that do not need to load during system startup. Just click on START, RUN, type in MSCONFIG, click on the START UP tab, then remove the check mark next to any item that does not need to load when your system starts up. This will not delete the item but only prevent it from starting when your pc starts. The program may be started manually when you need it by navigating to it from the START menu. Once you have completed your editing, click on APPLY then OK and restart. This process is totally reversible so no need to panic.

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I have had many problems with my computer Not only do I have random shutdown/restarts, but lately my computer has been freezing up. This happens when I am on the internet, playing games, visiting Facebook...a few times I've gotten the blue screen of death and I have tried everything. Virus scans, registry cleaner, internet cleaner, etc. I am at the end of my rope! I do not have access to Windows CD. Help!

DDS (Ver_09-10-13.01) - NTFSx86
Run by Cyn2 at 11:51:14.07 on Fri 10/16/2009
Internet Explorer: 8.0.6001.18828 BrowserJavaVersion: 1.6.0_15
Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.1.1033.18.1023.494 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.ex... Read more

Answer:Shutdown/Freeze problems

This is not a reply, but an addition to my problem...I've attached the latest shutdown error

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pc shuts down, no overheating no cpu issue, no recent changes to hard/soft ware. but while frozen if I tap the back of the case she comes back to life although only for 30 mins or so. I can be watching a movie and she will just restart any ideas?

Answer:shutdown and restart freeze

Check all your internal and external plugs and sockets. Sounds like one is loose.Always pop back and let us know the outcome - thanks

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My T520 has a strange issue, though I think it has something to do with Windows. I'm on 64-bit Windows 7 Professional OS.This freezing thing happens randomly (for example when browsing internet, IM'ing etc. ,though I haven't experienced it while playing a game as Dirt 3 or watching some videos on YouTube or movies). What happens is the OS just freezes and you can't do anything (mouse, keyboard and all the Fn buttons don't work anymore). After about a minute the computer automatically shut downs and I have to switch it on again and use the 'Start Windows normally' screen.Is there a tool to run a report or scan for problems why the computer could be freezing like that?

ThinkPad T520 i5-2410M(2.3GHz), 4GB RAM, 500GB 7200rpm HD, 15.6in 1600x900 LCD, NVIDIA NVS 4200M 1GB?


Go to Solution.

Answer:OS freeze and force shutdown

I have the exact same problem with my T520. Support had it for three weeks and then did the usual, wiped the disc and loaded a new image. It worked about two weeks and then it started again. Recently received a new hard drive and did a clean install but it still frezes up.

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Heya. This is odd, every now and then when I go to shut down, it will go to the blue screen and get stuck on saving settings screen. I have no idea what's causing it. The only way out is to nuke the power supply, and the drive makes an unsatisfying spinning down sound lol, it cant be healthy.

At first I thought it was my modem, but I updated the drivers and no change.

It seems to happen when the computer's been on for a while, it may be when I've been on the internet for a long time as well.

It's really p***ing me off now, it's been like this for over a year, and I never had this problem with windows ME (but I had about a million others lol).

Also I get partial lockups. Ill be on the computer, and I'll maybe open media player or something else... It wont start, I click it a few times, no difference. So I go and load something else to see if its just a media player fault, that wont load either. But the strange thing is, any programs already open will work fine, ie I can still use photoshop etc, it just seems like it wont load anything else. I thought my HD was dead at one point.

So then I find myself frantically hitting ctrl alt delete... nothing

then suddenly everything flies open, media player, internet explorer and about 17 task managers, and this happens even when there is no processor load.

I've triggered it a few times by clicking the new email alert as msn messenger signs in, sometimes it'll freeze li... Read more

Answer:Windows XP Shutdown Freeze?

If you have any logitech software installed, uninstall it. Also check temps for overheating and etc...

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whenever i shutdown my computer the screen gets to the point where it says shutdown but the screen freezes the circle stops moving but it shuts down normally.

it only happens sometimes as at other times the circle is spinning before it shuts down.

i would appreciate any help.


Answer:shutdown screen freeze

Some services or drivers do not always end properly (mainly video) nad therefore you get the screen freeze. From what you say it is nothing to be worried about.

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Hi i have a lenovo edge 13" type 0197 with i3 processor. It has 3 years now and it is bee almost 6 months that it keeps shutting down for over temperature protection. I changed thermal pasta and even used a strongest fan. Nothing changed. It actually worked for some weeks then same issue. It stays on from 5 to 15 minutes then it shuts down. Any suggestions to solve this problems. Is it a motherboard problem or something concerning the temperature sensore? Im about to throw it out the window...

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My W2K laptop hangs on shutdown after going through what must be most of the shutdown process. I've eliminated everything that shows in the Startup folder as being the app that is hanging, and I've cleared the task list before shutdown with the same result. Is there any way to prevent selected items from loading on startup (similar to MSCONFIG) without editing the registry? (WKWKST is asking the same question over here, darn I miss "Track this thread"!!) Or is there another way to determine the culprit application?

Answer:Shutdown problems / MSConfig type thing in W2K?

But you have to use a third party program called 'Startup Cop' for Win2K. It's not the greatest program (ugly), but it does the job. Worked for me.

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Hi,I'm facing a strange T60 behaviour on at least 2 of 7 (2007FUG) laptops: on irregular basis they freeze and shutdown. We did:- a complete re-install twice with no further success.- changed docking station with no further success.- changed the AC adapter with no further success.- changed the battery with no further success.- we updated regularly using TVSU with no further success.- we even changed the lady using it with no further success...  Windows XP SP2 and SP3 English.No correlation with particular software activity.Regularly updated, protected against virus & spywares.   Any ideas?Message Edited by Anony on 11-27-2008 11:42 AM12-11-2008I contacted Lenovo's support, this might be a Harddisk related Issue. I downloaded and run the harddisk test provided( problem detectedI downloaded new hard disk firmware .ISO file('ll keep you updated.Message Edited by Anony on 12-11-2008 10:11 AM

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Hello everyone,

I got this new pc like 4 months ago, and the BSOD/Freeze started a month ago +-,

Mostly occurs when i'm on skype's call or when i try to shutdown the pc.


Answer:BSOD/Freeze when using Skype and when shutdown pc.

Hi ban3h4llow.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.

Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Report us for any further BSOD after installing Service Pack 1.

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My computer typically works 24x7. Well, X200 did. X201 takes a vacation every week. With X201 every once in a while, when I come to my computer in the morning and turn on the external monitor, it's either no signal, or there's a frozen picture. I've traced at least some of these instances to day and time where Intel SSD Toolbox is having a scheduled run. I think this has something to do with TRIM. The computer left at evening has about 50Gb of free space on the HDD. When I come in the morning and hard-reboot my PC (by holding the power button for more than 4 seconds), it has about 1.5Gb free and some weird files in the C drive's root folder. I then launch Intel SSD Toolbox and it cleans for itself. Literally. I don't even have to press any buttons there. It's just magically all back to 50Gb of free space. Now, needless to say, this all is very bad: I had lost some documents, plus hard-reboot is never a good thing. I'm also not sure how bad this all is for HDD, since I suppose the whole system freezes right in the middle of maintenance. It makes me think of interrupting  the car service right in the middle of oil change. A couple of days I had a case where I would hard reboot my computer and it won't start. It simply didn't recognize the HDD (SSD). I would turn it off, unplug it, let it chill for a min, and turn it again. This helped. But it's scary and not very convenient. Makes me think of the reliability of the whole thing.  In essense, I had a... Read more

Answer:X201 Freeze (shutdown) related to SSD

It's that time of the week again. I walked to the computer in the morning to see that it doesn't recognize any bootable HDD. Hard reset+a couple of seconds of rest did the trick. Does anyone on the forums have  X-25 and Windows 7 64 bit? Do you use Intel SSD Toolbox? Does it work fine for you?

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So, I'm having just the strangest computer freezes and shutdown problems with my 5 month old computer. About a month ago, my surge protector failed and ruined my power supply. Took my computer to a local shop and said he had the weirdest issue with booting my system he'd ever seen. After a lengthy trouble shooting, he surmised that the hard drive itself was somehow affected as he could boot with any other functioning hard drive but not the one I had. Otherwise, no damage.

I got it back, paid for a new power supply and hard drive and re-install windows and everything seems okay for 3 hours as I'm setting up. I finish, start Minecraft, and the computer freezes. Not a BSOD but a total freeze. Nothing moves or responds. I turn off the computer and now there is a whine or squeal coming from the computer when the power supply is on. I can't tell if it's coming from the CPU or Mobo or where ever. The sound is drowned out when the computer is operating. Otherwise, no other strange noises.

Now whenever I get past login, the computer will either freeze or suddenly shut down whenever any program begins to run. Google, skype, start menu, etc. I start safe mode and it functions correctly. No freezes or crashes. I reset the system to before I installed a bunch of stuff to see if it what kind of problem I may have and it seemed to fix it for about an hour. When I installed the driver for my graphics card the computer froze again and the problem returned. I've... Read more

Answer:Strangest freeze or shutdown problem

As far as the freezing. You might try remove the video driver. Do a clean install of the driver . To see if this maybe causing your problem. The sound you are hearing my may be one of your fans. As to witch one you would need to narrow it down.

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Ive recently figured out a problem that was causing a BSOD, but i keep getting these errors any time i try to use Firefox or internet explorer:

Faulting application firefox.exe, version 1.8.20060.11112, faulting module xpcom_core.dll, version 1.8.20060.11112, fault address 0x0000685b.

For more information, see Help and Support Center at


Faulting application iexplore.exe, version 6.0.2900.2180, faulting module unknown, version, fault address 0x0013c168.

For more information, see Help and Support Center at

Both are event ID 1000 in the event viewer...also after every one i have one of these:

Fault bucket 162534720.

For more information, see Help and Support Center at

Fresh install of XP SP2
2.6 Ghz P4
2x512 PC2700 Ram
74 Gig Western Digital HD
PowerColor Radeon X700
Dynex 500 Watt PSU

Started happening when i replaced my motherboard and my graphics card at the same time about a week ago.

This happened before and after the fresh install of Windows XP

If anybody knows what the problem might be, or if any more info is needed, let me know.

Answer:Sudden freeze and shutdown of all browsers.....

The first thing you should do is completely uninstall Firefox, then reinstall with the latest version from HERE.

It would seem that the xpcom_core.dll problem is caused by Firefox.

Regards Howard

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This has started a week ago, when I play any of my pc games for 2-10 minutes or so they freeze and I cannot shut down my computer so I have to pull out the cord of my computer.I have windows 7. What should I do?

Answer:Games freeze then cannot shutdown computer!

List all system specs.

Update all drivers, increase video card fan speed, update game patches.

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Help Please...
I cannot figure out what is wrong! I keep having to hard shut down my system because it freezes and will not do anything. I have no BSOD or anything it just freezes. It sometimes will not let me update my antivirus system and it keeps taking my computer password out.
I am including my Hijack this log. A couple of days ago I downloaded webroot, and it found "purityscan" & "trojan backdoor rustock". Could this be what is causing my problems?
Thanks so much in advance!
Logfile of HijackThis v1.99.1
Scan saved at 9:50:52 PM, on 10/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\CA\eTrust EZ Armo... Read more

Answer:Freeze, shutdown, no updates for antivirus

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Hello all,I bought 15 Thinkcenter for my school. All are under windows 7 and the problem I've on some of them is that sometimes (maybe especially after a windows update), they freeze on shutdown. The screen is black with just the mention 'Shutting down' and that's all. The only way to go on is pushing the button severa seconds to force it to stop. I already tried to let them more than one day but they're really frozen. If someone has an idea .. Per advance, thanks for your helpRegards

Answer:Several ThinkCenter Edge 91z freeze when shutdown

Hello forstera and welcome to community,
I am really sad to know you have the shutdown issue with multiple systems
Kindly update the BIOS and other system drivers and if the issue is same then you need to update the hotfix
Please update and let me know the result.
Best Regards,

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My B50-70 doesnt shut down entirely after a period of time. The screen is dark but I can hear the fan and the green power button is still alight. I have to manually shut it down. I already turned off fast-boot option in windows 10. Already checked any problems with drivers and all are uptodate. Already tried the refresh option in windows 10. Didn't fix the problem And there is anothe freeze when I lock it down (energy-saving state) for a period of time and it just freezes. None of the buttons or touchpad are working and the display is dark. I only can shut it down and restart. And according to my lenovo status on my laptop it only has a warranty until june although I bought it new in december. It says it was activated in june 2015. Who can I contact with to solve this problem ? Specs: Windows 10 x64 , I3-4030U,4GB RAM, HD-4400,500GB HDD. With best regards,TheOneAli

Answer:B50-70 Shutdown problem and random freeze when loc...

Hi TheOneAli , 
Welcome to the Community Forums.
Did the machine came with Windows 10 when you purchased it back in December ? 
How was it if you run diagnostics . 
For now what you can try are steps here to fully shutdown windows 10 aside from fast start up and see if that would help. 
Regards to the warranty lookup , if this is a mismatch then have your receipt scanned for manual update with the tech guys.  Click here to the support site for Lenovo contact number for your model.  You may also have them check further for recommended steps specially if the above steps failed. 
Hope this answered your query, update us as it goes.

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Computer freezes and gets no BSOD. but when i reboot sometimes it says that computer was restored after a BSOD. but the computer just freezes and i cant move the mouse or use the keyboard. have tried to fix my memory timings, and voltage. without luck. have added a zip with info.


Answer:Computer freeze and total shutdown.

It appears that this install of Windows is counterfeit, the product ID matches an Acer/Packard/Gateway. Please purchase a legal copy of Windows format your drive and re-install with the legal copy of Windows.

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I don't really know if this was the right forum for my problem.
But sometimes my computer freeze and the only thing that help is for me to shut the computer down(By the buttom)
It startet to freeze when I had win7 so I upgraded to win10 (Deleted ALL my files) so I hoped that the problem would be gone.
Sadly it still happends.
Now the last month or so my PC, Reboot when I shut down my computer. (When I shut down my computer normally in windows mode)

This doesnt happend all the time, but it happends enough for me to want to fix the problem.

I hope that some of you can help me with this problem

Answer:Computer Freeze and reboot instead of shutdown

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Hi Everyone,

Thanks in advance for any answers.

When I shutdown my computer (Windows 10 Pro) sometimes I receive the normal shutdown screen and the PC shuts down no problem. But the majority of the time, the computer either freezes (Mouse stops and the spinning dots in the middle stop) and I have to shutdown via the power button or as soon as the shutdown screen appears the PC will restart. Note the PC does not freeze or restart unless I try to shutdown the PC.

Now I have gone into Event Viewer and when it does freeze or restart, it states that a kernel-power event ID 41 Task Category 63 critical error has occurred. I have had Windows 7 mainly running the PC and just recently updated it again after the same restart or freeze issue occurring before. Whether it is a clean install or a upgrade install it still results in freezing or restarting.

With Windows 7, the computer had no restart or freezing issue.(Only Windows 10 seems to cause the freezing or restart)
The CPU is overclocked to 4.5Ghz(Temperature is not hot, stays under 50 degrees Celsius)
Whether the CPU is overclocked or not, the freezing or restarting still happens.
Currently the CPU is running at default.

I have tried to restart in safe mode and shutdown from there, still freezes or restarts
I have tried to limit startup items and services through msconfig.
I have removed the overclock and cleared the BIOS settings back to default multiple times.
I have tried a clean install of Windows 10 Pro.

I really want to... Read more

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Hi, so basically I have recently built my new low-budget PC and I am getting freeze/unexpected shutdown while gaming. And what's most weird, I have played games on ultra settings like Battlefield 1, Need for Speed, Gta 5, Battlefield 4, Dota 2 and there were no problems at all, I just got one freeze in Gta 5 after like 6 hours of playing. But when I launch call of duty 4 remastered, my PC freezes after 10-15 minutes of gaming. My temperatures are never above 70 degrees. So what do you, guys, think could be a problem? Thank you in advance for help.PC specs Operating System
-Windows 10 Pro Registered Trademark 64-bit
-CPU Intel Pentium 3.50GHz Kaby Lake 14nm Technology
-RAM 16 Gb kingston fury 2133mhz
-Motherboard Gigabyte Technology Co. Ltd. Z270-HD3P-CF
-Graphics 8192MB ATI Radeon RX 480 Graphics Gigabyte.
-Storage 596GB Western Digital WDC WD6400AARS-00Y5B1 (SATA)
596GB Western Digital WDC WD6400AAVS-00G9B0 (SATA)
system log:
- System

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 4
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
[ SystemTime] 2017-03-31T00:11:10.134865100Z
EventRecordID 1659
[ ProcessID] 4
[ ThreadID] 8
Channel System
[ UserID] S-1-5-18
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestam... Read more

Answer:pc freeze/unexpected shutdown while gaming

Forgot to mention that my PSU is 600w and CPU is Intel G4560.

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Hi I've been experiencing very frequent freezes then shutdown without BSOD. The mouse and running applications just freeze, and if I have audio on, the sound will crash into noise, then a few seconds later, the PC shuts down.
I thought it maybe overheating but I put a large fan directly on the mobo, and the temp is around 50-60
the components are rather recent, well at least the computer shop replaced most components recently, but I don't know how long they've been sitting on the shelf
only the hard drive is older.

it can happen 4-5 times a day, or I can go a day or 2 without it happening. I usually leave the PC on all the time.

Answer:Frequent and random freeze and shutdown

You might want to check if something any of the hardware components are overheating too much. For monitoring the heat/celsius of the system, use Speccy or HWinfo:Speccy - System Information - Free Download
CPUID - System & hardware benchmark, monitoring, reporting
Click on User CP on the top right of this page
Click on Edit System Spec
Fill in your computer specsSystem Info - See Your System Specs

Have you performed a clean install on the system?

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PC: ThinkCentre M92pType: 3238BS4BIOS: 9SKT99AUSBIOS-Rev: 9S99AUSB-Audio 2.0 device: Creative EMU-Tracker PRE USB 2.0OS: Windows 7 (64-bit) My problem occurred after I installed the USB 3.0 driver from Lenovo's site and consists of the USB 2.0 audio device locking up the entire system, usually until the device is turned back off or sometimes a hard powercycle is necessary. Sometimes after freezing up the system and turning off and attempting to turn back on, the USB audio device will no longer light up. What I have tried:Re-installing the chipset drivers, USB drivers, and trying several installs of different software and drivers for the USB audio unit.Ensuring all settings are correct in the BIOS and changing the USB connection with other various ports on the ThinkCentre.Tried different sample rates on the USB audio device; it seems that a media player will occassionally play an audio file correctly with certain sample rates (96khz), but only through a file/media player and not through a browser/youtube.Short of re-installing WIndows 7 from scratch and not installing the USB 3.0 driver for the ThinkCentre, I don't know what else to do to get the USB audio device work properly again.  I think the issue lies in a software bug with the latest USB 3.0 driver for the ThinkCentre.  I also had previously updated my BIOS, but the USB audio worked fine up until I installed the USB 3.0 driver.  I suspect there might be a software setting that could be adjusted ... Read more

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I have had my u410 for two months now, and I'm enjoying it except for a few problems with it shutting down/freezing when I do certain actions. For some reason, if I'm on battery on any power mode, when the screen blacks out for a few minutes, the computer will freeze or become unresponsive.  The power button is lit.  The front two LEDs are lit.  The computer will not respond to me clicking the touchpad or hitting any buttons.  It's like the computer is frozen as it's trying to go into sleep mode because I haven't touched it in a long time.  This happens fairly frequently when I'm studying a book in front of my laptop and I haven't touched it for a while.  The only way I know how to fix it is to hold the shut down button and turn it off manually and restart it.  This makes the boot up slow. At other times, when I shut the lid of my computer to make it go into sleep mode, something weird happens.  When I try to access it later by opening the lid, the computer has actually shut down improperly instead of going to sleep like it should.  I think this happens more frequently when I'm leaving class and unplug my charger right before closing the lid.  So instead of doing the normal "1 second resume", I have to boot the computer from scratch.  And since it was an improper shut down, the boot time is a lot longer than normal.  This is very frustrating to me. As a side note, I did remove the smart update software... Read more

Answer:Lenovo u410 improper shutdown/freeze

Welcome To Lenovo Community
 We are really sorry for the issue you are facing the system
Please try Updating the Display drivers & Lenovo Energy Management Software to resolve the issue
Hope This Helps

WW Social Media Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!How to send a private message? --> Check out this article.

English Community   Deutsche Community   Comunidad en Espaņol

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I'm running Windows 7 Home Ultimate 64 bit.
My problems started few weeks ago, supposedly after I have installed the latest version of my antivirus (AVG 2014). I have uninstalled it, but the problems stay.

Here are the problems :

- Volume Shadow Copy hangs. When I run 'vssadmin list writers' just ater the boot, everything is ok. But when I run some application using Volume Shadow Copy (like Macrium Refect, or other backup software ...), it hangs and the same 'vssadmin list writers' shows many writers in error (timed out).

- windows won't shut down : the session closes well, but then it hangs on shutdown (I've waited for more that 12h !) and I have to power it off.

- SFC hangs : It hangs from the very begining - not even a single line stating it has started (no use asking me sfc logs : there is no log !). When I run the "resolve problems" mode (at boot time) and try to run sfc then, it starts and then immediately tells the system repair needs shutdown to complete - but as the computer can't shut down, I'm stuck .

I have run chkdsk. First it hanged too. I then ran it successfully in the "Resolve problems" mode and (for now) it's ok.

Any suggestion would be greatly appreciated.

Answer:Shutdown, SFC, and Volume Shadow Copy freeze

AVG always leaves leftover files (some drivers) which are as problematic as the program itself.

And, after the uninstallation, it is difficult to find out the leftovers, but we may have a try. You upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

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Hello All,

I have been trying to fix my shutdown issues for a while. I have written a thread about fixing a shutdown issue relating to the NVIDIA service here how to solve shutdown problem caused by NVIDIA service

regardless of that issue, i sometimes get the "waiting for background programs to close" with nothing showing, then suddenly it says: 1 program still needs to close: (waiting for) Program manager. (i have no idea what this is or how to manually kill it)

It just stays like that for maybe 5 minutes then goes to the shutdown screen. Sometimes i only get the "waiting for background programs to close"for 5 seconds then it shuts down.

overall i have been having slow shutdowns. The blue "shutting down" screen takes 5 minutes sometimes.

i already checked my event logs for event IDs with 200. most of them come up as Microsoft services. i also defragged and used CC cleaner. i do not have the M Audio driver issue nor AVG or Norton (i use NOD 32).

i also tried to change the wait to kill registry hack. i think it made it worse. i tried it twice.

do any of the windows updates cause such issues. I hate updating my windows system. Always seems to cause problems.

I'm running windows 7 ultimate 32.

any help solving this would be great.


Answer:shutdown freeze/slow program need to close


i fixed my the shutdown issues with the ASUS G1S.

I was updating my drivers and after installing these two drivers (one of them solved the problem, not sure which one):

intel_matrix storage manager_8961002

It started shutting down and restarting normally. no more crazy shutdown and restart times.

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Hi have had this problem with the laptop since i got it. Have tried updating all drivers and the system bios, which has seemed to reduce the frequency of the freeze and shutdown, and searched for solutions on the net but I seem to be going round in circles. Please assist me in finding out what the problem is and how i could fix it. I have attached the necessary files.

Answer:Lenovo T420 random freeze and shutdown

Antivirus Software:
egui.exe c:\program files\eset\eset nod32 antivirus\egui.exe 6000 8 200 1380 3/2/2012 3:39 PM 2.12 MB (2,219,184 bytes) 1/12/2011 3:41 PM
ekrn.exe c:\program files\eset\eset nod32 antivirus\ekrn.exe 2508 8 200 1380 3/2/2012 3:38 PM 791.16 KB (810,144 bytes) 1/12/2011 3:41 PM
Your most recent .dmp files were from October. Make sure you have your system enabled for generating dump files. Dump Files - Configure Windows to Create on BSOD OPTION TWO part 2. will configure them properly. Also, avoid using any disk cleaning software (CCleaner, Windows Disk Cleanup, etc.) after a crash occurs.

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I heave a Lenovo thinkcentre edge 71 i3(out of box), i installed windows 7 home premium on it, my problem is after install(no updates,no driver installed) i try to shutdown windows and the screen freeze(on shuting down).
I can't turn off the pc only using the button, i installed the video diver(intel hd 2000) and the windows shutdown but the pc still runing(the green light is on,fans are working,dvd-rom as whell).
I installed all the drivers and updates,bios update, but no changes!
i don't now what to do, any ideea? thank you!
Mod:  edited title for clarity

Answer:Edge 71 - freeze on shutdown (clean Win 7 install)

Hello bogdanx003 and welcome to community,
The BIOS update helps in resolving the issue. Kindly change do the power drain and change the main, refix the power connector on system board  then check.
If the issue persisting then check with live Linux disc and feedback us.
Best Regards,

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First of all, here's my notebook specs:

Dell Inspiron 3420 (i3)
Intel Core i3-3110M Processor (3M Cache, 2.40 GHz)
Windows 7 Ultimate
2GB DDR3 1333Mhz
IntelŪ HD Graphics 4000 + NVIDIA GeForce GT 620M 1GB DDR3 graphics with Optimus
14.0 inch LED Backlit Display with True Life and HD resolution (1366 x 768)
2.0W speakers w Waves MaxxAudio 3
500GB SATA Hard Drive (5400RPM)

I was watching a movie. And then, while it was playing in the background, I opened a web page. When I came back to the movie, everything freezes, and my speaker played a very noisy static. I forced it to shutdown by holding the power button.

Trouble came when I turned it back on a minute after. I decided to start Windows normally. The startup was very slow, and after that everything slows down heavily. My desktop loads perfectly fine (Even the widget clock was working fine). My cursor moves smoothly, but I can't seem to click on anything (I confirmed that my mouse works fine). I can't even get inside a folder. I clicked on the Start button and nothing happened (except that it flashes when my cursor moves over it).

I tried going into safe mode. The startup was still slow, but a bit faster than before. Then I tried playing the movie I was watching. It runs fine (albeit with of course heavily reduced graphic, and no sound).


Answer:Overall slowdown after computer freeze and forced shutdown

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System (Win7 64bit) failed to boot. "Windows failed to start" message. Used utilities disk to run hardware diagnostics. No fault found. Restored using Acronis, going back couple of days, to hopefully pre-date any possible virus (had done scan around then). System up & running OK. Ran full malwarebytes scan, to be sure I had pre-dated anything nasty. Then I thought I should re-boot, to make sure it would.
I then got the following message, that I've not previously seen. "Operation in progress. Please wait. System will turn off automatically after operation is complete".
After an hour, it still said the same thing. After another hour, I gave up and forced shutdown. I restarted in safe mode. No problem. Restarted normally. No problem.
All appears to be OK, but can't help thinking something is waiting, in the wings, to jump up and bite me.
Is there diagnostic, I can run, or anything else, to either find a hidden issue, or reduce the risk?
Many thanks.

Answer:Boot failure & unusual shutdown freeze

Is there any info/clue in Event Viewer?

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A client has been complaining about hanging and freezing upon shutdown.

The screen is the normal blue screen (not BSOD just the standard Windows 7 shutdown screen) with a "windows 7 professional" at the bottom and the little circle that says "shutting down" in the middle.

This started happening to my machine as well - so I'm wondering if it's related to a Java update or something similar. Either way I'd like to know what it is and how to fix.

Any thoughts/ideas appreciated.


Answer:Hang/Freeze upon shutdown - W7x64 Pro SP1 (Possible Java??)

Were you able to disable Java or remove it from a machine?

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The configuration is Vertex 3 in the main bay and Seagate 500GB in the ultrabay, using aftermarket caddy.Only while I'm using uTorrent I get freezes and sometimes even sudden shutdown with the critical error "Kernel-Power".Anyone knows something regarding this issue ?

W520 427637u

Answer:W520 freeze/shutdown when starting uTorrent.

Did you carry out the usual? :memtestprime95BSTwireless and ethernet stress test I download stuff using utorrent to a caddy drive.  No issue here (just saying).

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Hello,I have had my W520 for about a month now and I have started experiencing several issues with the laptop. 1. MS Outlook 2010 will freeze up and will "not respond". I have to CTRL-ALT-DEL and end task to get it to close... but then the "Outlook" Process will still be running under processes and I can't kill it. 2. Explorer will also freeze up on me. 3. After either of these issues occur, I cannot Restart or Shutdown my computer without having to hard reset. Has anyone been having issues like this? I have updated all of my drivers, windows updates, reinstalled MS Office completely 3x and I still have the same results. Please help!

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Hi everyone,  I have bought a Lenovo T570 and a VGA to USB Type-C converter to had an external display on it. The problem is when I lock the computer I need to manually unplug and plug the converter to turn on the external display. Have you an isue like this and do you know how to avoid this ? Thank.

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My computer is freezing and shutting down automatically after 5 - 10 minutes after its turned on.
Event Viewer shows Intelppm and Fips driver Cannot load during boot
Following are the specifications of my PC:

Dell Laptop
Windows XP ..

I have various updates from Microsoft : SP3, IE8 and many more security updates (Almost all till date).

The same happens in Safe mode also.

I tried to restore the system also but no use..

Kindly Help.

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Hi there :D
So,here's the deal:After about 2,3 weeks running firefox 5 smoothly,no probs at all,me very all of a sudden it's freezing all the time.also shut down 2 times.
First time it happened, I had many tabs open so I thought "oh,well,ok".But later I found that no matter what, the issue continues.For example,opening firefox,loading google alone,and doing some search already makes it freeze.
It freezes every single time!Weird thing is that it wasn't doing all this >insert bad word here< before.
I've disabled all new extensions,all plugins,tried some different settings...all that,as an average user,I could come up with.

thank you

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Hello!I heave a Lenovo thinkcentre edge 71 i3(out of box), i installed windows 7 home premium on it, my problem is after install(no updates,no driver installed) i try to shutdown windows and the screen freeze(on shuting down).I can't turn off the pc only using the button, i installed the video diver(intel hd 2000) and the windows shutdown but the pc still runing(the green light is on,fans are working,dvd-rom as whell).I installed all the drivers and updates,bios update, but no changes!i don't now what to do, any ideea? thank you!

Answer:Lenovo thinkcentre edge 71 freeze on shutdown(clea...

Hello bogdanx003 and welcome to community,
The BIOS update helps in resolving the issue. Kindly change do the power drain and change the main, refix the power connector on system board  then check.
If the issue persisting then check with live Linux disc and feedback us.
Best Regards,

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The other PC I have will freeze up when popup windows appear and freeze/lock everything up.  The whole PC in general seems a tad slower than it should be.  Can you advise 1st steps?  Thanks!

Answer:Slow PC, #2 internet will freeze up the whole PC forcing cold shutdown

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-se... Read more

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(Copied from here:
where they asked me to post a HiJack This Log.)

I'm running McAfee Security Center on Windows XP, and I've already checked for all updates and I'm up to date. McAfee turns itself off every few hours, spontaneously, without me doing anything in particular (it's happened sometimes while I'm using FireFox, sometimes while I'm watching videos, and sometimes when I'm in the other room). The amount of time isn't consistant as well, with the shortest being 20 minutes, the longest being at least a full day.

I'm really confused and I'm tired of seeing a bubble pop up every few hours saying "Your computer is not protected!". I'm guessing I've got a trojan of some form, which is frustrating because I just got rid of the nonsense with HijackThis and Malwarebytes'. Doubley annoying because I'd never gotten any form of virus/trojan before this last month, even though my internet habits haven't changed any... I'm also a little Windows-dumb at the moment since 90% of my computer use in the last three years has been Ubuntu.

When I click on McAfee when it says I'm not protected, it says I'm not protected on "Computer and Files" and "Email and IM", so I'll promptly hit "fix" and everything will be hunky-dory for a few hours.

I... Read more

Answer:HJT Log: McAfee turning off randomly; freeze halfway through shutdown

I'd wound up on about the sixth page, so I'm bumping and hoping that's okay... McAfee is now turning off every 30-45 minutes...

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Running Windows 8.1 for some time, but latest updates (8/13/14)  cause the problem. Restore point and shutting down updates allows use, but it's a short term fix. Does anybody know which update causes the paroblem? 


Go to Solution.

Answer:Windows update causes Yoga to freeze on shutdown and will not start.

Microsoft botched , as usual each month, aug. 2014 security updates and recommends to uninstallKB2982791 KB2970228 KB2975719 KB2975331 Sorry but this forum blocks links to Microsoft. Search for it.

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I was simply moving files in Explorer when the system suddenly froze. The only thing I could do was to literally pull the plug. On re-plugging, Windows immediately started to reboot. However, it didn't complete. I rebooted by unplugging again and restarted in Safe Mode. I ran HJT and scanned with Malwarebyte's AntiMalware. It found two entries in Start which I asked it to remove. Again, it wouldn't shut down properly and I had to unplug/replug. Windows rebooted but nothing was accessible. I rebooted into Safe Mode but found that it too froze after a while. I noted that it froze when I tried to close a window, though I'm not sure if that wasn't coincidental. I'm loath to keep rebooting because I'm worried I may be spreading a boot virus, or something. I'm not even sure if it's a virus. Any urgent help would be much appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:47:12, on 27/03/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ww... Read more

Answer:complete system freeze, serious boot/shutdown problems


Can anybody help me here? I simply can't do anything in normal Windows mode.

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Hello everyone,

I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine.
As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460.
There was a sound card (PCI) I removed as well as a redundant fire-wire port I unhooked from the Mobo.
I then booted and performed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down.

Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive. I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processors and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates).

Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down.
I have looked up and down many forums with plenty of people posting, but none of their solutions worked...
One extra note I double checked every driver and they are all up to day. Also when ... Read more

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Hello all, first time poster here. I have been dealing with a Windows 7 boot failure problem for a few days now and have not been able to find a resolution. I suspect that my hard drive may have failed, but I was wondering if I could get a second opinion. The boot failure problem started after my system froze and I had to force it to shutdown by holding down the power button. Upon rebooting, I was prompted to start either System Repair or the Safe Mode options. After I chose System Repair, the process started, but it seemed to hang intermittently and took at least 30-45 minutes to complete. During this time, I noticed that the hard drive LED on my computer case was lit solid. When System Repair did complete, it said Boot Manager missing or corrupt. So I have followed all of the steps to repair the Boot Manager and I can get Windows to start loading, but after the Windows logo animation closes the system seems to hang and I have the solid hard drive LED again. I restarted in Safe Mode, but it also hangs when trying to load disk.sys with a solid hdd light and will not progress further. So I went back into the recovery environment and tried to run a chkdsk on the Windows partition, and after 3% complete it displayed the following:

Deleted corrupt attribute list entry
with type code 128 in file 88874.
Deleted corrupt attribute list entry
with type code 128 in file 88874.
Deleting corrupt attribute record (120, "")
from file record segment 88999.
Readable file record se... Read more

Answer:Unable to boot Windows 7 after system freeze and forced shutdown

I no expert but the first thing I would check is the boot order in the bios. Set the bios to default.
Then make sure your ssd with Windows 7 is the first boot.
I sounds like it's trying to boot from the hard drive instead of the ssd.

You could also unhook the hard drive and see if it will boot from the ssd.

A 32 gig sse with Windows 7 doesn't leave a lot of wiggle room.

Please read this tutorial by Bare Foot Kid. I gives some helpful information.

Startup Repair - Run 3 Separate Times

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Hey guys, I'm new here; I'm having a problem that is bothering me, I recently installed windows 8.1 on my alienware 17x R2, the problem is the laptop never shutdown and still running !, also when I unplug the power cable then plug it back again the windows freeze ! , Note that the battery on my laptop is nearly dead; I wasn't have a problem like this with windows 7, please advice, thanks

Answer:Windows 8.1 Freeze on shutdown and plug/unplug power cable

Right click the battery icon in the taskbar. Then, click power options. Then choose what the power button does. Click Change settings that are currently unavailable. Finally, uncheck turn on fast startup.

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hi,  my daughter's edge type 0217 has very reproduceable hardware problem. It occurred the first time when she just handed over the runnin laptop. you accept it holding it on a one of its corners, en ooops, it shuts down. Now I discovered that there is a specific spot on its bottom that has this sudden shutdown effect. Just push there with one finger, absolutely not hard, and the PC shutsdown as if the battery were taken out, or a hardware reset button were pushed. She tells me il also occors when it is flat on a table, and the table shocks or vibrates.  Anything I can do against that ? Jan

Answer:hardware problem: sudden shutdown of Thinkpad ege type 0217, when pushed on the bottom

Is it a proper shutdown (all tasks shut down, windows says it's powering off) or just loss of power, ie laptop goes black right away. Edit: Your posts seem to indicate the latter. If it is so, you should take it to a service center/warranty repairs.

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I have a new (to me) computer and had to install windows xp pro sp2 from a 2 yr+ old disc, and set automatic updates to download but not install. I went about installing and tweaking programs, getting updates and dl's etc. I did so much that I'd hate to use a restore point, 'cuz in a previous infestation it did not work. When I try to shutdown it says installing 1 of 87 updates, says it is shutting down windows and freezes, on the 2 or 3 times it did not freeze, it says it has 85 updates to install. went to windows update site and I think I installed 34 updates, but not sure as I've never done it that way and no restart was necessary. not sure it is relevant but my usb mouse keeps freezing up between1-90 min into session, tried reinstalling drivers but it keeps hanging when it comes to updating registry. I have a backup PS/2 mouse. I also use soulseek 156c client that, altjough I haven't used it in a week or so kept requiring me to reset modem every 1-6 hrs, but since not using it this problem has gone away. I've used WinASO Reg. Optimizer, but went and restored all the way back to its setup, then used Mcafee to clean registry. I use the entire mcafee suite and also use spybot s&d. I hope this is enough information (and not too much) and would like to send TIA to whoever will take my case.

-despot (logs follow)
Deckard's System Scanner v20071014.68
Run by Administrator on 2007-11-23 21:49:00
Computer is in Normal... Read more

Answer:unable to update windows, freeze on shutdown/restart, usb mouse freezes, etc

One of the main problems I'm having is that between 2-40 hrs into session, I'll get 15 or so colored rectangles on my monitor and a complete Freeze, where only unplugging computer works at thawing.

thanks again


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I have a seagate external drive 1TB, for some reason all of a sudden its causing my system to freeze during shutdown process and also booting. The drive works i can access it but if i keep it pluged in and try to boot i get frozen at the blue hand screen until i unplug it, then PC will boot, its for backups so there should be no conflict with booting...

Answer:external hard drive causing system to freeze on boot and shutdown

i was able to get some of what i needed off the drive, but lost most of my backups as the drive kept freezing on me and i had to format the drive. I uninstalled it, and reinstalled it and that at first seemed to do it. But when i just tried to download a backup to the drive filezilla froze up again.

So something is def up with this drive and im not sure what, the smaller files it seems to have no problem with, but anything that is more than 1gb it just stops responding.

Any ideas, this drive is less than 2 years old, i think i got it early last year.

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I have a persistent issue that is starting to get annoying... Portege 700 running Windows 7. Normal usage (Office, WMP, IE nothing heavy)

For no obvious reason (no new applications started for instance), there is a sudden increase in fan speed to what must be max (it sounds like it's taking off), and I suspect CPU usage at the same time. And that is that, it simply doesn't stop (I have left for some time on occasion) and does not respond to any input (mouse or keyboard). The only "solution" is to use the power button to force a shutdown. (And then have to lose all cookies etc etc when starting up again).

I have done a fair amount of googling on this. Thought it was WMP Network Sharing Service and took some action to see, but recently have disabled that service and still the issue is occuring... (I checked it was still disabled when just rebooted).

I also keep it as "clean" as I can (have AV installed, use ccleaner regularly etc etc) so would be surprised if a virus/worm, but am running a scan again just in case...

This is happening often enough to be a pain - and I have no idea what is causing it, so any thoughts gratefully received.

Thanks in advance.


Answer:Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown


I?m not owner of Portege R700 but on Toshiba website I found an article that describes EXACTLTY the same problem. High CPU usage and fan activity and then it freezes :(
Here is the link to this article:

As you can see, updating the fingerprint software could help you to get rid of this problem. :)

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When I my computer goes to sleep, shuts down, restart and when I turn it on again, it says that a severe error occurred.

My System specs are the following:

Dump file attached. I'm new on here. Appreciate any help on this, trying for a while to resolve it.
Please let me know.

Answer:Freeze/Crash on system on sleep/resume/restart/shutdown win7

To follow up guys, i've used WhoCrashed, and its output is:

On Thu 23/01/2014 20:21:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\012314-24304-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x78A8A)
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA8006D5B040, 0xFFFFF80000B9C3D0)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

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Thinkpad edge 14 freeze/hangs for no apparent reason...It then eventually require force shutdown... 1) Already done factory restore but no luck.. same problem (all lenovo/MS Win7 updates applied)2) Did run complete system test.... all test passed no hardware issue detected This hang/freeze happens without any pattern.. sometime system works for few hours without any issue and then freeze.. but sometime within few mins of laptop start it will freeze. Any help is very much appreciated .... Win7 Home Premium.... Intel i3....4gb.... Lenovo Thinkpad edge A25-0578  

Answer:Urgent Help ### Lenovo Thinkpad Edge Freeze/Hangs ...eventually require force shutdown...

Open your event viewer and look at the windows system logs.  Use the Filter to look for errors.  Hopefully it captured something that will provide a clue. brassie

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I have just formated my new computer and reinstalled Windows Vista but I cant get the WLAN adapter to work. Everything looks fine, the device manager finds the device and I have installed the drivers and apps and the little lamp blinks time to time. But I cant put the Radio signal On. I have tryed disable and enable, press Fn-F5 and so on but nothing. One strange thing is that every time I run System Update it suggest that I should update the W-LAN drivers even thou I already did it Does anyone know what to do to get it to work?

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Hello I have a Lenovo 3000 V200 Notebook, with heat Issues. I have installed a clean Version of Windows 7 (64bit)  and also all the aviable Drivers, which is only the System Management Interface. The fan is now not working, but while the Installation of Windows it was working sometimes.The Notebook is always shutting down, because of the Overheating Protection. The inside of the book is clean, and fan could spin without any problems. Any Tips to get the fan working?  

Answer:V200: Fan not working

You may need to install Power Management driverfor Vista. Install in Compatibility Mode if it does notinstall properly.Other Vista drivers may be needed also.But the problem is, your machine may overheat beforeproper installation of drivers. A risky situation!

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Question: V200 did not open

what the best thing to do, the spring of the battery lock  is detach and  is still inside my  v200. Now it has did not boot..pls help idont know what to do.

Answer:V200 did not open

Hi abgil_27, that sounds like bad luck.  I would call Lenovo and get it fixed under warranty. If you are out of warranty you will have to pay for repairs. If you want to investigate yourself, the Hardware Maintenance Manual will help. There are also Lenovo training videos showing how to work on the V100, which I believe is very similar to the V200.

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Question: V200 Wirless N

I have a v200 with Vista Business and Intel AGN adapter. However, no matter what wireless network I connect to, access connections never shows over g.I have 2 separate N networks, different model access points and different settings, but cannot get an N connection.Is this normal. Thanks 

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Is there anyway to disable this beep without muting or disabling the speakers? Will the v200 get a bios update like the ideapads that adds this option?

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I ordered a Windows XP downgrade pack for my Lenovo 3000 V200(it came with Windows Vista Business pre-installed).The CD-ROMs I got is labled V100. Now to the question:Is the V200 similar enough to the V100 for the recovery to work?Will I have to upgrade most of the drivers after installing theWindows XP OS image? Glad for advice before starting the recovery procedure./Fredrik, Sweden

Answer:Different drivers V100 vs. V200?

hi before making the downgrade i hope you have created the recovery cd's for your vista system! guess is that only a fair amount of hardware changes might be present between the two system like you mentioned the drivers and stuff.. here is the link for your driver downloads 

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Is there.a battery dock or charger for thr v200 battery Aftermarket is fine also I would like something to charge a spare battery in addition to the supplied one

Answer:V200 battery charger

this exists for thinkpad haven't seen it for Lenovo 3000 notebooks before.

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I looked everywhere on the web, but no luck. Apparently, there in no OEM connector for this specific model available yet. I don;t wanna replace the system board, it's too expensive. On the pieces it say TYCO +07212. Any thoughts would be appreciated.  

Answer:Help: Where to buy a DC-IN power connector for my V200?

i think the connector would be the same as the one used in the thinkpad R6x,T6x,X6x systems.

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I use the full factor recovery for my V200 Notebook... However, It non-stop restart the window loading page...... Welcome, shutting down, logging off and restart....... How can I fix this problem?

Answer:Recovery problem for V200

Press F8 after BIOS screen, choose "disable automatic reboot on system fail", "Enter", "Enter". After crash write down the error code and post it here please.Also try "last known good configuration" in the same menu. May help.

//help will save the world

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I have a lenovo v200 notebook and very happy with it.I have found a lenovo 12.1" Lcd screen sxga+ on ebay and want to upgrade my wxga 1280*768 screen to sxga+ display to work easier on CAD applications.This screen is actually for Lenovo X61, would it suits to my computer? Thanks in advance


Your V200 originally came with a 12.1" WXGA screen. Therefore you need a widescreen LCD. An SXGA+ screen is not widescreen. You need to find a 12.1" WSXGA+ LCD. However, consider the fact that a 12.1" WSXGA+ [1680x1050] screen wil be harder on your eyes. Especially if you use the laptop for extended periods of time.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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Hi everybody, im still looking for a way-around to the BIOS disabled virtualization support on my V200 notebook. Any news on that?Does anyone know something on their plans? Thanx a lot!!! jan

Answer:Intel VT on Lenovo V200

Hi there, Has anyone had any luck on enabling intel virtualization on v200 yet? I tried the solution (thread : about v100 but didnt work.

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I have a Compaq V200 laptop running XP with some issues. This happened while my 16 year old was using it and natually she has no idea what she did. When I turn it on it starts to the point where the wallpaper comes on, but nothing else. No desktop icons or anything. It stays that way for about 5-10 minutes then it suddenly continues starting. Also the battery was basically new, but wont charge or run on battery. Also when somethingis plugged into the USB it freezes the computer.


Answer:problems with Compaq V200

My guess is the either of these two are wrong with the PC:

1.) Malware infection (have you checked for viruses recently?)

2.) Hardware problem such as motherboard issues or failure (rule out malware infection first as that seems the likely culprit)

Does your computer charge or run on battery power in Safe Mode?

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I am using a 4965agn adapter in my 3000 v200 notebook-I use a belkin n1 wireless modem router. My notebook only connects in g mode, at 54 mbps. Regardless of whatever I have tried, it does not connect in n mode at a faster speed-any clues about what I can do to fix the problem? thank you regards  

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Please help me.1. Problem: Lenovo 3000 v200 (type: 0764  model: 32G ) from AC power works silently.And from the BATTERY rustles and noise increases when use touchpad.2 problem: Even at loading Windows XP from columns unitary click is heard.(possibly problem with sound driver). System: Windows XP ProfessionalAll latest drivers, audio driver ver. bios ver. 65et59ww Excuse me for my English

Answer:3000 v200 from BATTERY rustles

Hi kexaxen, I have the same noise in my laptop (same model as yours) ... Did you find any solution? I'm have a dual-boot (Windows XP/Linux) on my box, and the noise it's present in both OS's. Excuse me form my english too. Message Edited by hammerite on 12-11-2008 09:44 AM

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