Computer Support Forum

Unable to find restore factor settings option in Idea B320

Question: Unable to find restore factor settings option in Idea B320

Hi, I do not see the restor windows to factory setting among the repair option. Is it not available in Lenovo B320. My idea B320 developed some problem with display and would work only in safe mode. While I suspected problem with IC or graphic card, the technician from the dealer (it was still under dealer's warranty) told me that it is a issue windows software. So, I decided to restore the system to factory settings but to my dismay, there was no such option. The closes I saw was restore system using image recovery (or something of that sort) and when I tried it, it said there is no image file available. Your guidance would be appreciated. Thanks

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Preferred Solution: Unable to find restore factor settings option in Idea B320

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Unable to find restore factor settings option in Idea B320

OneKey Recovery is an easy-to use application. You can use it to restore your computer to the system default or a previously backed up state.Detailed Operation Procedure:1. Turn on the computer. When the Lenovo logo appears, press the F2 key on the keyboard to start the Rescue System, then you can select OneKey Recovery.Note: System Recovery will overwrite all of the data on drive C. To preventloss of data, be sure to back up relevant data before performing system recovery.2. Follow the onscreen instructions to select the backup task you want to restore from and disk you want to install operation system, and press Next to start restoration.3. Please wait during the process of system recovery. Do not interrupt the operation during the recovery process.4. After the system is recovered successfully, the software prompts to restart the computer. Restart the computer and enter the system.

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Trying to restore B320 to factory settings.  F2 brings up a background screen with leaves and a dialog box headed 'Notice'.  I am being asked to 'Enter your password' but I have tried the administrator password, the user password and a blank password but nothing works! Any help gratefully received.


Go to Solution.

Answer:B320 Restore to Factory Settings problem

Problem solved - customer remembered a further password he used which worked.  However, would like to know if there's a workaround for future reference.

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I'm getting ready to sell my Compaq CQ58 and I'm wanting to know how I can remove everything from my computer and have it set back to factory settings so when someone buys it they can set it up for themselves and they don't have all of my pictures and info. My laptop didn't come with a disk but has windows 8 installed. Step by step instructions are appreciated.

Answer:Restore Compaq CQ58 to factor settings

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue. The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.  Provided your computer came from the factory with Windows 8 installed, please see "Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8)" to create the HP Recovery Media and see "Performing an HP System Recovery (Windows 8)" for instructions on starting the HP Recovery process.  If you have any further questions, please don't hesitate to ask. Please click the white KUDOS star to show your appreciation

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I need to no how to facter reset a Compaq CQ58 laptop

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So recently I bought a refurbed Optiplex 9020 MT in a kind of emergency situation. My other machine had been stolen, I needed a computer, it was at a store, it looked nice and the nice shop guy gave me a deal.
Sadly, the 1GB OEM card does not cut it, but this machine is very powerful otherwise. I'm running Linux on it, I've been happy so far. Honestly I didn't know PCs were becoming so propietary, I've been using macs so long. I used to build my own PCs all the time so I just never considered that this would be the reality. Anyway...
All over the internet the majority of optiplexers appear to approve of a small form factor GTX 1050ti 4gb as an ideal card upgrade, another is an MSI Pascal, which I almost went for.
Here's the problem: I ordered a Gigabyte PCI-E Windforce with a 1458MHz overclock by mistake. I think I meant to get the "Gigabyte Geforce GTX 1050 Ti OC Low Profile." This was like a tired, simple, stupid mistake. So I'm doomed right?
Question: Is there an adapter that can allow me to run a card that requires a PCI-E cable without me having to tear our the PSU? If I have to upgrade the power supply. I might as well just get a new computer. I'm hoping there's a component hack to this. There's also lots of support posts about how replacing the propietary power messes stuff up, I'm just not interested in messing with controlled substances..  It's so weird that Dell went this direction, I'm sort of in shock... Read more

Answer:My Dell Optiplex 9020 and the mistakenly ordered GTX 1050ti not-wimpy factor version -- Return it, find a solution, or try a magic third option?

You're going to need to replace the power supply to run that card -- and a dual GPU setup is not possible on that system.  You'd need a different mainboard to run a dual card setup.

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Hello All, My new B320 is shutting down intermittently with the following error message upon start up:-   Problem Event Name: BlueScreen   OS Version: 6.1.7601.   Locale ID: 2057Additional information about the problem:   BCCode: 9f   BCP1: 0000000000000003   BCP2: FFFFFA8003C9DA10   BCP3: FFFFF800044DE3D8   BCP4: FFFFFA8004133C60   OS Version: 6_1_7601   Service Pack: 1_0   Product: 768_1 I'm not technically gifted & can someone walk me through how to resolve this? Many thanks,Bill.

Answer:B320 Idea Centre problems

hey billb33,welcome to the forums,did you install any software recently ? When does this intermittent shut down occur? does it happen when a certain application is use ? does it happen after a certain amount of time ?

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I have just ordered a B320 ideacentre and would like to know if the Windows 7 that's installed is 64 bit or 32 bit, can anyone let me know please ..thanks.

Answer:B320 Idea Centre windows installed.

It has Genuine Windows® 7 Home Premium 64 according to the IdeaCentre Personal System Reference that can be found at:

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I have a Lenovo B320 that has had some issues and I want to reinstall back to factory default. I have tried to run the ONE KEY REcovery program from within windows and it all comes up and says press reboot to instart the recovery environment but it does not work just reboots back into Windows Tried press F11 at reboot but this just brings up Windows Boot asking which Windows environment to start The Lenovo System partition is still on the drive, hidden etc (25GB total size with 13gb space used) Why wont the OKR system start, have I accidentatlly deleted some files windows ???? I need to reinstall Windows 7 64bit Home Premium, trying from a friends DVD but it wont let me register windows with my Serial because the version of Windows 7 I have on CD includes SP1 and I have read that this is a problem as my serial is for Win 7 but without SP1 Any help would be great Thanks Richard


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Answer:Lenovo B320 Idea Centre - OKR not working

Hi richp1902,
Welcome to Lenovo Community Forums!
There is another way to launch the OKR,
   Turn the Computer off, Power it back ON and start tapping F2, This should boot you into a Recovery Software and let you perform OKR
   If that step did not bring you to an OKR software that means that the OKR system is busted.
You should call suppor Team and ask for a Recovery CD, Let them know that the OKR feature is not working.
You should be able to get a REcovery CD that will do the OKR for you
Try reaching support from this link
Hope this helps

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have a Black screen issue on an Idea Centre B320. But unlike others on here it really is completely Black, as in no cursor, no logo, nothing! Although Windows loads in the background. Things started happening after the Win 10 upgrade, screen kept going blank, shook mouse, screen back on so thought it was a power save issue that needed adjustment. Then one day it just stayed off, every time i reboot, nothing. Can't boot in to safe mode as screen is completely blank, tried all the keyboard tricks F2 e.t.c, nothing works, i can even get the voice narrator working so can basically log in blind and the start screen loads in the background. Voice narrator informs me that all the screen icons are there so everything is working apart from the screen! One tech guy reconed it was a hardware problem and i'd need a new motherboard at a cost of £200... however, another tech guy said, 'it's a software problem relating to Win 10... so, who is right, and what can i do about it?! Please help if anyone can as it's an amazing piece of kit with a large screen, at the moment i am using a refurb Dell latitude which is absolute crap, so i want the Lenovo up and running again as soon a possible! Any ideas? Regards, Steve.

Answer:Lenovo Idea Centre B320 Black screen

Dear Steve,
Welcome in lenovo community,
Could you please try to connect external monitor to your machine, and check if you will have signal on the external monitor or not.

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Purchased an Idea Center B320 several weeks ago. During first week suddenly was unable to boot and a "...unable to locate hard drive partition" message (or something similar) appeared. Lenovo tech support was ineffective, first having me restore original settings (and losing all my data) and then suggesting I return the computer to retailer where I purchased it. I exchanged unit for a new B320. After two weeks use, upon attempted restart, got same message and despite repeated tries, was unable to boot. I unpluged machine, replugged it in, and then was able to boot. Since then this has happened one more time (upon restart) and disconnecting then reconnecting the power supply worked again.  My questions are: 1. Any ideas for a more permenant solution?2. Anyone else had a similar problem? I am wondering if this is a widespread product defect? 

Answer:Persistent Boot Problems in Several Idea Center B320's

You might want to list the complete model number as there are variations on the b320 - I have one and there has been no problems at all on the booting.  Mine is a B320 77602WU.  I'm not sure what the variations are but I've notifced quite a difference in back side jacks and arrangements. Sounds like a hard drive or connection failure but ???? Maybe one of the smarter ones has some ideas for you.

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I have upgraded to windows 10, but the bluetooth mouse and keyboard doesn't work and the bluetooth module wasn't in the device manager so i went back to windows 7.Is there an updated driver can someone help please many thanks in advance.chris

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I purchased a B320 in January 2012 and all was well but now I am getting blue screen shutdowns every day or so. So far nothing has been lost but I dont know what to do about it. I see someone has had a simular problem and it was solved by turning off the Bluetooth facility. I dont have anything Bluetooth but have no idea how to turn it off. Help- I am not very technical .

Answer:Idea Centre B320-Blue screen problem

Hello samgram and welcome to community,
Please refer to the mentioned below web link which can guide to turn off/on Bluetooth.
This is not exactly for IdeaCentre B320 but you can take reference.
Best Regards,

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Hello,This is driving me crazy. Every few days, for no discernable reason, the BSOD appears followed by a failure to restart. The hard drive has effectively disappeared. If I look in the BIOS settings the hard drive is no longer shown, only the SATA CD drive. Powering off and on doesn't help, neither does un-plugging. Wait ten minutes and try again and everything restarts fine and will work fine for another few days. Last month in despair I completely cloned and replaced the hard drive. Unfortunately this hasn't solved the problem, although it did go away for a couple of weeks. ???? This machine is almost 5 months old and I am seriously considering calling it quits before the warrenty expires.

Answer:Idea Centre B320 Hard Drive not recognised - intermittent

hi camiano,
Welcome to the Lenovo Community.
Can you try to:
1. Boot into the BIOS by pressing F2 on startup, when you're in, press F9 to restore factory default and press F10 to save and exit BIOS.
2. Update your AHCI Sata Controller by installing the Intel Chipset Drivers
Intel Chipset driver
Windows 7 32bit / 64bitID2CHP12WW5.exe2.89 MB
3. Set Windows Update to never download an update for the meantime and observe the PC. (Go to start > control panel > system and security > windows update > change settings (upper left)
If the problem still occurs, there's a big possibility that the SATA port on the motherboard is bad and I recommend you contact Lenovo for service. Since you have an All-In-One desktops, they usually setup an at home service for this. Support phone list here.
Hope this helps.

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I wish to turn off Autocorrect throughout my device, and I tried to follow Windows 10 tutorials to do so. They all indicate that you should go to Settings > Devices > Typing, but my Devices menu does not include a Typing option (it is otherwise identical to the menu shown in screenshots in those tutorials.) I can't find anything similar by searching Settings either. Any ideas what I could do? Thanks :)

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I activated Cortana and it doesn't work properly. I had also set a pin replacing my Microsoft account password; I want to undo all changes I made setting up Cortana. since this is a fresh win 10 install system restore is not an option as it will revert back to windows 7.

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Just did a hard reset 'cause my sim wasnt working.I tried to restore it on the startup but it was taking too long so i skipped it or stopped.
Now cant find restore setting.

Answer:Where's the option for restore in windows phone 10 settings?

Originally Posted by Windows Central Question Just did a hard reset 'cause my sim wasnt working.I tried to restore it on the startup but it was taking too long so i skipped it or stopped.
Now cant find restore setting. you only get one chance to restore your backed up settings . during the first boot after a hard reset. if you skip that there is no way you can restore the setting but to reset the phone again ;) good day

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Hi,I want to upgrade Ram and graphic card i my all in one ideacenter B320 desktop.current specification of my desktop:CPU - 2nd gen cor i3 (3.10 ghz)RAM - 3 GbGraphic - 1 Gb (AMD)   can i upgrade ram to 6Gb and graphic card to 2Gb or 1.5Gb.need guidance pls help.......                                                  Thanx in adwance..........


Go to Solution.

Answer:Need guidance to upgrade RAM and Graphic card in my all in one idea center B320 desktop.

hi Mahendranaik63
Welcome to Lenovo Community Forums!
I guess this B320 Data can help you with the upgrades.
Lenovo B320 Data Sheet. (The Information your looking for is under "KEY SPECIFICATIONS").
Also check this Personal reference guide under Lenovo B320 page.
Hope this helps.Cheers!!!

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have bought a new latitude laptop, but it doesn't work properly. I want to recover my system and I follow Reinstall Windows 10 to the dell factory image using WinRE tutorial from dell's website. However, when I select troubleshoot there are only 2 options available: reset this pc and advanced options. I have also created a USB recovery drive after the installation of Windows.
Could you tell me the appropriate way to return back to the Dell factory image?

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So my Lumia 520 is Developer Unlocked and i was messing with Windows Phone Power tools for an app,but suddently it reboot and came along with this message ERROR: Unable to find a bootable option.Press any key to shut down.
What to do? It's not my primary device but i don't want it to die.

Answer:[Please help] Unable to find a bootable option?

I fear however that "Unable to find a bootable option" is another word for dead.
Or in other words I do not remember that I read a post where a "Unable to find a bootable option" came back to live. Sorry

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When I press my One Key Recovery button the window that apears only shows the back up option, and the create recovery disk option. Why? How do I restore my computer to factory default? How do I restore to a previous state?


Go to Solution.

Answer:Restore to Factory settings option does not appear when the one key recovery button is pressed?

What you are experiencing is the OneKey Recovery program within Windows. This allows you to create a new backup and burn recovery CD/DVDs. To run the OneKey Recovery and restore to factory default, you have to shut down the computer and then press the OneKey button. This recovery feature has the recovery option.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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Hi Team,

I am unable to find Sharing option in my system under Wi-Fi properties.Please let me know how to enable this option.
kindly find the screenshot for same

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home Single Language, 64 bit
Processor: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 8106 Mb
Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
Hard Drives: A: 195 GB (178 GB Free); C: 444 GB (307 GB Free); D: 24 GB (22 GB Free); T: 245 GB (245 GB Free);
Motherboard: LENOVO, Lenovo G50-80
Antivirus: Windows Defender, Disabled

Answer:Unable to find Sharing option under Wi-Fi properties

Hello anant.mohan14!

When did you start experiencing this issue? Has it always been like this?


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I've tried the windows phone recovery tool, but the computer isn't even picking up the phone. I can't turn the phone off without taking out the battery. And when I put the battery in it vibrates, goes to blu intro page, and then straight to "error: Unable to find bootable option. Press any key to shut down". I've had the phone for a year, is it just best to cut my losses and get a new one?

Answer:Error: unable to find bootable option - blu win hd?

Hi, even though the Windows Device Recovery Tool doesn't recognise the phone, have you tried the 'my device was not detected' method?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread.

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i have dell xps 10 .
i format drive c by cmd.
i need reinstal windows  but...........error unable to find a bootable option.
how i fix the issu.
help my.

Answer:error unable to find a bootable option

i  tried usb tool.
windows 8 iso.
windows 8.1 pro.
windows 10 iso.
all  error.
error code.0x088000000c

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my lumia has been running on windows phone 8.1 for more than 8 months. About 3 weeks back it reboots itself and to my shock was welcomed with this mwssage;
ERROR:Unable to find a bootable option. Press any key to shutdown.

I want to know if there's any chance that am going to use my Lumia 520 again. 

by the way am in Zimbabwe.

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I was chatting on WHATSAPP when suddenly my phone restarted and showed error unable to find bootable option, and my power button also isnt working....

Answer:Unable to find a bootable option, what are my options?

Welcome to Windows Central.
You may try connecting your phone to your PC and use the Windows Device Recovery Tool to attempt to "revive" your phone. If that doesn't work (which it didn't with some users who encountered this problem, including myself), the only remaining solution would be to bring your phone to a service center and repaired there.
You may create a Windows Central account to Reply in this thread.

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So 2 days back I got this message saying "Error: Unable to find a bootable option. Press any key to shut down."
Today I went to the Nokia care center and they told be they'll charge Rs 1190 (nearly 19.202 US Dollar). They told me that this will be charge only to get the OS going because it's completely dead. They told me that 20$ will be charged to only open the phone and pass to the OS. Now they warned me that the phone may be damaged even after it's not dead. The problem may include display problems,sound problem and so one.
Now my question is how much more should I expect to spend after this...because I've already spend a lot already..Thanks..please do reply

Answer:Why do I keep getting the Error:Unable to find bootable option.?

Originally Posted by Ashutosh Ashutosh So 2 days back I got this message saying "Error: Unable to find a bootable option. Press any key to shut down."
Today I went to the Nokia care center and they told be they'll charge Rs 1190 (nearly 19.202 US Dollar). They told me that this will be charge only to get the OS going because it's completely dead. They told me that 20$ will be charged to only open the phone and pass to the OS. Now they warned me that the phone may be damaged even after it's not dead. The problem may include display problems,sound problem and so one.
Now my question is how much more should I expect to spend after this...because I've already spend a lot already..Thanks..please do reply try this it works
1.Download nsu(NOKIA SOFTWARE UPDATER) and install it.
2.Connect Phone to pc
3.Start NSU and click on the option(My phone does not boot up)
4.It will flash the latest firmware update on your phone
5.A screen with a red background and a nokia logo will show the progress of installation

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my phone model is nokia 1320. before one month when i was using it it become shutdown by itself and when i tried to opened it the system is not working.

Answer:How can I fix the error unable to find a bootable option?

User... Please do not create multiple threads on the same issue.
Try using one of these tools to reflash your OS: How can I recover/reset/restore my phone software? - Microsoft - USA
If you need further advice, please join the site and reply in this thread.

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i didn't even want windows 10 but it installed automatically. i dont know if this is the problem. the machine reboots to a black screen. it requires constant resetting to windows 10 and i have to reinstall all my programs. the computer is not super old so Im ticked off. any advice would be so appreciated, to the point where I will bless you and you will buy a lotto ticket and it will give you back the dollar you spent, thats all the luck i can guarantee. please help or i will throw this computer out of the window and there are many squirrels under my window.  save A squirrel!

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i installed the windows device recovery tool.. downloaded the package and after that.. my phone flashes NOKIA and then it says software was not compatible

Answer:Unable to find boot able option. Press any key to shut down. What do I do?

Phone bios is corrupt or physically damaged.
No fix for the "unable to find bootable option" I'm afraid.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Phone tells me to touch any key to shut down ,but does not . It just repeats the same message. Any thoughts please?

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Hi all,
First time poster here.
I'm getting ERROR: Unable to find a bootable option. Press any key to shut down.
Lumia 1020, WP8.1, not Cyan
Any ideas on how to fix it? Steps leading to the error: restarted per normal (side button)

Answer:Lumia 1020 - Unable to find bootable option

My suggestion would be to use the Nokia Software Recovery Tool. FAQ - How can I recover/reset/restore my phone software? - Nokia - USA

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My wife's Nokia 822 stopped working yesterday and won't boot up. When I plug it in by USB to computer the following errors shows up "ERROR: Unable to find a bootable option. Press any key to shut down."
She has photos and contacts that have never been backed up, so we'd prefer not to hard start and wipe all the info off.
Is there a way to get the files off using my computer or other method?

Answer:Nokia 822 Error Unable to find a bootable option

Try Nokia Software Recovery Tool ver. 1.4.1

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I have installed the directX sdk kit(June 2010) in my pc, when I open dxcpl.exe no force warp option is available. even I try to install windows 7 platform
update as the Microsoft website suggest, it say I already installed. Now I am no clue at all whats happening. Can somebody Help?

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My Lumia 1020 has been running Windows 10 build 10536.1004 well and today morning i woke up and it cant boot with the above error.
Windows PC cant install its drivers too hence Windows phone recovery too v 2.1.2 cant detect.
Soft/hard resetting too wont work as touching any button restarts the phone. so am at a dead end.
Please help


If WPRT doesn't help, than you should try to flash it with Nokia software updater for retail 4.3.2...

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how do i get my phone workin again cos its not even onneting to my laptop

Answer:Why do I have an error on my Noloa 520 saying that unable to find a bootable option?

Originally Posted by Windows Central Question how do i get my phone workin again cos its not even onneting to my laptop There should be a Appearing on laptop' or something like that button on WPRT,click that and let it do its thing.

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Earlier I was connented to my company web mail (Outlook) through Company Apps (Using Afaria). Yesterday my phone has restored to factory settings (initial settings), when i was wrongly entered my password.
After the restoration, i was not able to find company apps option under settings.
Please help me!!

Answer:Urgent Help required !! Unable to see Company Apps option under Settings

Have you contacted your company's IT department and asked for their assistance?

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Dear all, Would appreciate your assistance on this. For a while now, I have not been able to reset my T60 laptop back to factory settings - I have done it before however the option has disappeared from the ThinkVantage menu. Would be great to know how to get that back or any other way I can reset the laptop to original factory settings myself. On another note, the download update option is not there anymore as well and the defragment option does not operate properly. Thanks,

Answer:IBM T60 2007 Model - Not able to find reset to factory settings option on ThinkVantage anymore

did you burn a copy of the recovery media cd/dvd, if you did you should use that to restore your hdd to factory setting, the service partition on your laptop maybe corrupted. 

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I was surfing on facebook through my lumia. It automatically shuts down. and when I tried to power it on there's black screen with a message on top displaying : "ERROR : Unable to find a bootable option. Press any key to shut down.
I've unlocked my phone. And I'm using a Vodafone IN SIM Card on my At&t Lumia 520.
How do I fix this problem?
I'm living outside US. I've tried using NSRT but it doesn't recognizes my model and says unsupported model.
Also tried Nokia suite but it didn't helped me.
It's been a week since I've used my phone.
I'm expecting a solution in here.
Please help me out experts.

Answer:For my At&t Nokia Lumia 520 [Unlocked], why am I unable to find a bootable option?

Do a Hard Reset with the physical buttons on the phone: Nokia Lumia 520 hard reset
This will flash the last OS version stored in memory. You loose all data, but can get your last backup restored during setup.
?NSRT isn't seeing the device because the bootloader is corrupted.

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I went to bed at 2am last night and had my phone plugged in when I woke up at 7:30 then next morning my phone had a black screen and an error message saying unable to find a bootable option. I have tried to both soft and hard restart my phone and have not been able to get it to work! I need to get it working again asap! It has pictures and data saved on it for a final project i have that is due next monday that i need! Any solution or advice would be greatly appreciated

Answer:Nokia Lumia is saying error unable to find a bootable option?

Ouch. Sounds in a bad way.
?If it's not a hardware issue, you could try the Lumia Software Recovery Tool from a PC. But I fear you'll lose all data on the device that isn't backed up elsewhere.

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I keep doing what it says and nothing happens

Answer:Lumina 450 is showing Error unable to find a bootable option

Use the Windows Device Recovery Tool

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Ive shut the phone down and rebooted but still nothing

Answer:My phone has come up with a error message saying unable to find bootable option, what should I do?

Originally Posted by Windows Central Question Ive shut the phone down and rebooted but still nothing You can try reflashing the original firmware via pc using a flash tool (See Hacking and Development forum).
SOMETIMES it works.
Elsewhere that means memory has broken and phone needs hardware assistance

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I have a lumia 530 and just a couple of days I had a problem with the charging on the phone and got it fixed from nokia care. The phone was working fine except sometimes it would shut down by itself. However yesterday while I was on it all of a sudden the phone switched off and right after it opened by itself the nokia screen came and then a error message came that said unable to find bootable option. Press any key to shut down. Could this be a software problem or hardware and is it fixable?

Answer:Why is my phone showing error that it is unable to find a bootable option?

I would try the recovery tool. If not, you'll need to send it back again.

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i was using whatsapp on my lumia 520 when suddenly the phone switched off and now when i am trying to switch on the phone it says "ERROR: Unable to find a bootable option. Press any key to shut down". i tried using the volume down key n the power button but it isn't working and also that my volume up button isn't working. PLEASE HELP.

Answer:my lumia 520 says unable to find a bootable option when i press that start button

I was like you so, can not update my 520 up window 8.1

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None of my apps were working on my 1020 so decided to restart it but now it wont start and says ERROR: Unable to find A BOOTABLE OPTION. Press any button to shut down. in small text. I have tried the hold down volume and power but to reboot it but comes up with the same warning? Can anyone help?

Answer:Why am I getting the error unable to find A BOOTABLE OPTION. Press any button to shut down.?

RIP Your Phone...
If I'm not mistaken, only re-flash could resurrect it

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Relevance 62.32%

It is my Lumia 1320 which is playing up.
I have read the other threads asking the same/similar question, and they all seem to end in getting a new phone. Just wanted to see if there was any other advice which hasn't been suggested yet. A fast solution would be preferable; I don't really want to spend money / time on a semi-solution which may not even work.
Any tips appreciated though :)

Answer:How can I fix this error screen on boot up - unable to find a bootable option. Press any key to shut down?

A"new" phone is not needed, (changing the motherboard is needed). So send it for repair.
Or buy a 1020 with a cracked screen and replace your good screen on the phone with the cracked screen(but good motherboard).
Or sell your 1020 screen and buy a new phone.

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i have updated my lumia 535 to windows 10 with inside preview i am unable to find lock screen password option in setting i have searched a lot but i couldn't get it. kindly help help me sort out this because without password my phone is unsafe and sometime it starts calling when it is in pocket.

Answer:after updating windows 10 in lumia 535 i an unable to find lock screen password option.

Same issue here...please help....if u found any solution please must tell me...on my mail..

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Updated phone to 8.1 with no issues, selected multiple apps to install from windows store and the phone "froze". Soft reset and now getting "Error unable to find a bootable option. Press any key to shutdown".
How do I resolve this?

Answer:nokia 1320 error unable to find a bootable option. Press any key to shutdown

Perhaps removing the SD then trying to boot?
But otherwise, sounds like a serious thing broke at that time. Contact support, these occurrences are rare.

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Answer:My phone hung up then gave me an error:unable to find a bootable any key to shut down. How can I fix this?

try to pull out the battery for 10 minutes then try again. Or else connect it with pc

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I am unable to restore factory settings on my HP Pavilion dv2840se.
Here are the steps I follow:
I boot up the laptop
I get a selection between Windows Vista and WinPE Ramdisk ( I select WinPE)
It loads HP System Restore
I select recover system
I get this error message:

Error 0x400110020000100A

Any ideas?
Id really love some help TYVM!!!

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So this is my brother's computer. He is not very tech savvy, I am moderate. We decided to restore his computer to factory settings since it had so many virus's and would randomly shut off.  I went to the computer settings and selected the option "restore to factory settings - warning this will erase user data" (something like that). We already took off the stuff we needed.  The computer started the process and after 45 min the screen went black. It was connected to a TV screen so I though that might be the issue. The next day I brought a monitor home from work and connected it. It was still black and the monitor didn't detect the computer. It had now been 24 hours so I held down the power button to get it to restart.  It tried to restart but had a "boot mgr" missing error. I hit F11 and did the system restore again. 45 min later the screen went black.  My tech friend said the factory backup was probably corrupted and to go to and download the recovery disk here but they have been no help. They won't talk to me or chat and I don't see his hard drive option. Someone please help. I really hope I didn't screw up his computer. He was annoying enough with it and even worse without.  HPE-570EAMD Phenom II 1090T Six-Core ProcessorWindows 7 Home Premium8GB DDR3 System MemoryAMD Radeon HD 6770 graphics card with 1 GB GDDR5 dedicated graphics memory2 terabyte hard driveBlu-ray player & SuperMulti DVD Burner - with LightScri... Read more

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How to Restore Sony Vaio to Factory settings.. I have used almost every method possible, I purchased the recovery disks and while attempting to restore it loads until 21% and then it says try again or the CD is corrupt. I tried pressing F10 and even that fails. I have no idea what to do now. Plz help me out =/

Answer:Unable to restore vaio to factory settings

Test your memory with Memtest86 to see if you have a bad stick that is preventing you from doing this.Test your hard drive with hard drive mfg's utility to see if you have any major problems there.You have to be a little bit crazy to keep you from going insane.

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Hello everyone, I bought my Acer from school which was running on Windows Vista, I then upgraded it to Windows 7 and I want to reformat it now and using Alt F10 would not work. I would like to restore it back to Vista, as i have no Windows 7 disc as this was done via school portal. How can i do this? I have read some post previously and this is a screen shot of my C:Recovery. When i click on it, it says Access denied.

Answer:AcerTravelMate unable to restore to factory settings

Another screen shot of my Disc Mgt fyi

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My computer has been running fairly slow lately, and I want to do a full system restore. I've done this on my old Windows 7 computer with no problems, but I can't seem to do it with Windows 8.1.

My laptop didn't come with an installation disk, Windows 8 was already installed when I got it. And I can't seem to make a recover partition drive.

Any help on what to do here?

Answer:Unable to restore computer to factory settings. Help?

Did you make the OEM manufacturer's Recovery Disks?


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

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One day I pressed the ThinkVantage button on my W700 and decided to use the update my computer option. Upon completion, several of my graphic programs, photoshop, painter etc, ceased to function. I realized I needed to restore to factory settings when reinstalling the aforementioned programs didn't work. However, when I tried restoring to a previous state or if I restart / press the ThinkVantage button / Hit F11 to go into rescue and recovery the screen turns blank and displays nothing but a flashing white dash or underscore in the upper left corner. I have the recovery data on a partitioned drive which came with the system. No matter how many different ways I try it, the results are always the same, black screen and flashing underscore. Has anyone had this issue before? I blame the update for this. Is the system not communicating with the Recovery partition? I'm a bit clueless here. Any help would be greatly appreciated.

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How can I restore to factory settings when I have tried the zero button and F12 and they both won't work?

Answer:Unable to restore my notebook to factory settings?


Please be so nice and tell us which notebook model do you have and which OS is preinstalled?
Is original OS version installed on your machine (factory settings)?

Anyway, check please

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Has anyone figured out how to restore to windows7 I failed foolishly to make restore disks and the restore system does not work. There is a 25.07 gig partition labeled OEM in disk management so I think the image is there but in disk management there are no options as to assign drive letter etc.

I have read that Lenovo wants 60 bucks for the restore disks.

Answer:Lenovo B320: How to restore windows 7?

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create

Did you make the OEM manufacturer's Recovery Disks?

You can Order Lenovo Recovery Disks from here:

Lenovo Support - Home (US)
Lenovo Recovery
Lenovo Support - Home (US)

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Hi had this problem for nearly six months now and decided its time to try to fix my computer.I have a Lenovo G460 and one day i decided to Reset it to factory settings using one key recovery But Stupid me left the laptop to restore and forgot to charge it and it ran out of battery, Disrupting the Restore processcausing my Laptop to Kaboom cannot start properly anymore When i on my laptop now it brings me to the page where it ask to start in safe mode or normallyWhen i select either options, it either gives me the blue screen or death OR shows loading driver_(something)then the blue screen of death definitely when my laptop ran out of battery it should have stopped somewhere at the driver part (which is the critical part)Anyone can help me the funny thing is that i ransacked my whole house and could not find any Lenovo Recovery Disc instead i found the Toshiba's one>(My other super old laptop 5 years ago while the lenovo one was 2 years ago) . The warranty has long expired and i dont think i would like to spend more money on a Lenovo recovery Disc.(Costly according to my research)i have tried pressing the one key recovery button on the laptop but no avail .Help anyone!


Go to Solution.

Answer:Lenovo G460 unable to restore to factory settings

hi ohXD123,
Welcome to Lenovo Community Forums!
 It is possible that the Recovery Parition is now Corrupted Due to the outage.
Options are
    1. What you have said, Recovery CD, you can call support and ask them how much would it cost to get a Recovery CD.
    2. You can look for an ISO online clean Installer or borrow a retail sopy of an OS system and not an OEM version like your toshiba because those will do a hardware check.
           Using a Clean installer will install the OS and ask for a Product key which is located at the sticker at the bottom of the computer.
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi There,
Hope someone can help me out?

I have a Toshiba Satellite A100, model PSAANA-04E005, running Windows Vista Home Premium, Service Pack 1, 32 bit. I am wishing to sell but have all my programs files stuff etc which I want erased and be able to pass on with system as basic as when I purchased. From memory (bought it Jan. 2007) I was given a Toshiba Recovery disk with this being able to do it's thing if I needed it but of course is no where to be foundI.

Is there anyway I can sort this? Anything I can download etc to do this?

Thanks heaps

Answer:Satellite A100 - Can't find recovery disk to restore factory settings


If you don?t find the recovery disk anymore and you want it to restore the original settings, ask an authorized service provider. The guys can get order a new recovery disk for you.
Do you have the address of the guys?

Alternative you can also sell the notebook without recovery disks. Just wipe the HDD before selling with HDD cleaning tool like Darik?s boot and nuke or another program.

But I think you will get a better price if it comes with recovery disks ;)

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  HI all, I am using Windows 7 OS, for that I installed all drivers including Realtek HD Audio Driver. Audio Device is working well, but I didn't find the Reaktek HD Audio settings in the system. Please let me find the solution.......   Thanks in advance  

Answer:Unable to find Realtek hd audio settings in windows 7 system

baludmr wrote:  HI all, I am using Windows 7 OS, for that I installed all drivers including Realtek HD Audio Driver. Audio Device is working well, but I didn't find the Reaktek HD Audio settings in the system. Please let me find the solution.......   Thanks in advance  Hi, Audio settings as in what exactly? Do you have the Realtek HD Audio Manager installed?

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Relevance 59.45%

Hi Forum, I would like to ask if anybody has some luck using 2 x Lenovo LS1922 18.5" (VGA) monitors to connect to the Lenovo M72e Small Form Factor.  From the back, there is (1) VGA, and (1) DVI-D Port. We have tried to use DVI-D Dual Link to VGA Adaptor and also a DVI-D Single Link To VGA Adaptor to connect the second VGA Monitor to the machine. We find this quite odd because there is no signal coming out from the DVI-D Port  when it clearly says that the Lenovo M72e Small Form Factor is capable of independed dual display. Would appreciate any advice regarding this if anybody here has some luck powering up dual displays for this desktop.   

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Relevance 59.04%

I am using Lenovo ideacenterB320I have reinstalled my pc,the lenovo partition is still there, but when press LVT and F2 when it boots, it have no respondhow to fix this and reinstall my pc

Answer:unable to boot one key recovery B320

If you have the driver dvd that came with it you might try reinstalling those drivers/programs and see if it works.

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My Windows 7 laptop dell home premium, I tried to install Windows 10 and it failed. It got stuck during the installation after I restarted it, the installation won't continue it will be stuck in the loading screen. I don't know how to fix this problem. I don't have a recovery disk for it. Please help.

Answer:No recovery disk unable to restore back to factory settings.

Power down and then power up and press [F12] and run the preboot diagnostics.
Then follow the instructions here to recovery your data onto an external hard drive:
If the diagnostics pass, follow the instructions here to Download a Windows 10 TH2 .iso and clean install:

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Relevance 59.04%

Hi, I have an Acer Aspire 5542G with W7 on, which I want to restore back to factory settings.
Because of a virus infection someone put another version of W7 on for me a while ago, but I am having some problems with it and wish to restore back to Acer factory settings.
I have 3 recovery discs which I created when I got the laptop, but when I try to recover I have had a message saying "fail to format disk 0 partition 2" [I think it also gave the same message for partition 1].
Something seems to have created a 'system reserved G' of 100mb. This has just appeared under 'computer' alongside local disc C.
Can anyone help please?
Jan :cry

Answer:unable to restore back to factory settings from recovery discs

When you insert the recovery discs, do you get the option of reformatting/deleting partitions of the hard disk drive?

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Relevance 59.04%

Hi, my boyfriends computer has been acting really strange, He is unable to get online or access the firewall settings or the System Restore. He gets an error message saying System Restore is not available. Please Restart your computer, and then run System Restore again. A friend of his looked at the computer and said he had a nasty rootkit. I still have the logs of the programs he ran but am not able to figure out whats wrong with it and dont want to mess with removing anything Im not supposed to.

Answer:Unable to Access Internet/ Firewall Settings/ System Restore

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Please download GMER from here(doesnot work on 64 bit OS) disable any real-time active protection so your security programs will not conflict with gmer's driver.GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply. DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here

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Relevance 59.04%

HiWhile clicking on a message from 'Facebook', specifically a link to a 'Youtube' video, that came from someone I know, I got infected by a virus. Following this infection, every time I clicked on a search-link from google, I would be re-directed to '' (which seemed to be my 'search engine' now!) from where I would be directed to other unrelated sites selling things. I tried to do a 'System Restore' to get rid of this problem but was unable to do so. A message would pop up at the end of the 'Restore' to say 'Restoration Incomplete' and that 'No changes were made to my computer'.I came to this website subsequently, and posted my problem here:'rigel' patiently helped me, as can be seen. However, I was still unable to do a "System Restore", and am unsure if the virus has indeed been flushed out. I was directed here.the DDS.txt is as follows:=============================================================================DDS (Ver_09-05-14.01) - NTFSx86 Run by Owner at 17:27:23.30 on Mon 06/15/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1918.1328 [GMT -4:00]AV: Norton 360 *On-access scanning enabled* (Updated) {A5F1BC7C-EA33-4247-961C-0217208396C4}FW: *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}FW: Norton 360 *enabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}============== Running Processes =============... Read more redirection; unable to 'system restore'.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Relevance 59.04%

This is regarding a Sony Vaio (VGNFZ140E) laptop which was pre installed with Windows Vista Home Premium. It has a 200 GB hard disk with 2 GB RAM. As I was not much comfortable with Vista, I formatted the C drive (Only the C drive was formatted, not the Recovery partition) and installed Windows XP but later found that Sound card driver for Windows XP are not available and so I though of restoring the Vista from the recovery partition in hard disk.

I restarted the computer and pressed F10 and came to a menu which has got the following four options.
1) Windows System Restore
2) Vaio Hardware Diagnostics
3) Restore C drive
4) Restore Data

I selected the third option which is to Restre C drive and a messge was displayed in the next screen saying this will

1) Format C drive
2) Restore Operatin System
3) Install Custom Programs

But when I click on the start button I am getting the following error.

"Your System drive is too small or may not exist. Select Restore Complete System to perform a complete system recovery"

Here the problem is that I couldn't find any button anywhere saying Restore Complete System.

I got a Recovery Partition which is of 7160 MB which has only 903 MB free space as follows

E: Partition1 <Recovery> [NTFS] 7160 MB (903 MB free)

C: Partition2[Unknown] 183610 MB free

Unpartitioned Space 8 MB

I have a recovery CD given by the Circuit City guys, but unfortunately they had given the recovery disk of a different model ie VGNFZ140... Read more

Answer:Unable to find Restore Complete System in Vista

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Dear all,  I have this problem where recently i need to restore my Y480 back to the initial factory setting.. due to slow startup window and extreme lag in some cases causes it to hang.. So when i click the one key recovery 7.0 and go into the system recovery... the same error keep on popping out where it says that unable to find the initial backup image... What should I do to recover back to factory settings?? Please help me out guys! Thanks!!!

Answer:Y480 (Restore) Unable to find backup image

hi cjtan123,
Welcome to the Lenovo Forums.
Can you try the following to restore back the PC to factory settings:
1. Turn the computer off and press the One Key Recovery button
2. If same problem, try to create a recovery disc and use that to restore the unit to factory.
Let me know your findings

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Relevance 58.22%

j have a Thinkpad T410 . about 4 months ago i used paragon partiton manager because i wanted to create a drive with 400 Gigabyte and  i reduced drive c to 50  Gigabyte, and windows seven didnt allow me. after i did that i had trouble starting windows for 2 days and i still dont know how  i got it i want to restore my laptop to its factory settings. i have drive Q and i have the files in it. but i cant make the disks. it says "unable to find files for recovery media".I did make a recovery disk before i used the paragon program but now it doesnt work either. so i want to have another one. what should i do? 

Answer:Creating Recovery Disks & unable to restore my laptop to its factory settings

You are in trouble if you try to make drive C to 50G in the first place. Anyway if you still have Drive Q, there may be hope. You will need to restore your laptop to the factory settings from the thinkvantage blue button. Before you do it, backup ALL the data that you have. Then reboot the laptop and press the Thinkvantage button, go through the restoration to factory settings. After completed, you should use some cloning software like Norton Ghost or Acronis Home or even the default window 7, it has a great backup software build it. Backup and create an image of the system too. In the future, if you need to restore to factory standard, just use the cloned backup. Another obscure way is to google or search in this forum, there is a settings that can changed the backupstate of lenovo form 1 to 0 which allows you to create another set of recovery discs. I have heard of it, some says it work, some don't    

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I bought my laptop 2 years ago. Since then I reinstalled it once from the recovery partition and once I installed my own new clean Windows, but I've been facing problems with drivers, especially with speakers which work whenever they feel like. I decided to restore my OS to default as I did previously but I didn't have the restore utility installed. I downloaded this One Key Recovery but it doesn't see my Lenovo_Recovery partition and sais I don't have any backups. I understand that this partition wasn't created with this "new" OneKey Recovery and that's the reason why it doesn't see the partition. Where can I dowload this recovery utility I used to have originally. I can't find it and it seems like nobody else have this problem Edit: I didn't notice the Factory Restore option. When I chose this it said "The Product Recovery function has been removed from this system"

Answer:Unable to restore my B580 to factory settings from Lenovo_Recovery partition after reinstalling OS

drtlng,  When you reinstalled windows on your B580, did you completely wipe out your hard drive ? or just rewrite disk C ?

Lets make 2015 the year of the #DODid I or someone help you today? Press the star on the left to thank them with a Kudo!

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I made a System Image to an external USB drive months ago and had a system crash.
I replaced the HD's and attempted a System Image Recovery by booting up using the System Recovery Disk I made and having the external USB drive connected.
When the System Image Recovery tries to scan for backup images it can not find them. I can browse the USB drive using the DOS prompt and the system sees the image backup files.
So I did a clean install on the system and attempted recovering the system image back again.
Still could not recover.
I then did a test System Image to the USB drive successfully and then attempted to recover, system can not find the backup files, but I do see the backup files in the \WindowsImageBackup folder on the USB drive.

Answer:Backup & Restore - Unable to Find Previous System Image

Just to confirm your test image after a clean install was made successfully to an external USB HDD called say G:
In G:\ you have a folder called WindowsImageBackup

Are you using Backup & Restore from the >Recover system settings or your computer>advanced recovery methods>Use a system image you created earlier>skip backup.......etc.

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This past week was looking for a Word doc which I had updated in Mar 2014. Found it in Word, clicked Open and got an error message that it couldn't be opened as it was corrupted. I clicked on Ok, which closed it, thinking I could find it again when I found something on web which explained what to do. (Never encountered this before). Went back in Word today to find it and searched but it is not there. Unfortunately, had no backup of it. I followed some threads and looked for it in Recycle Bin, Local->MS->Office-> Unsaved Files and a few other threads found on the web, but still not able to find it.

Any other ideas, would appreciate it. Or, if I need to supply any more info, let me know.
Thanks for any help.

PS- I tried to use Open & Repair but can't find the doc to use it.

Answer:Word 2010 Win7 doc was corrupted, now unable to find to try to restore

Haven't heard anything -- doesn't anyone have a suggestion as to how to locate the file? Or, can that not be done and if so, why? Sorry, but am a relative novice and would appreciate any info.

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Relevance 57.81%

This is what happened after I tried to restore using WDRT:
Operation ended with failure.
The software is not correctly signed or not signed for this device?
How to fix it?

Answer:How to fix "ERROR: Unable to find a bootable option. Press any key to shut down."?

This has been reported in the past in these forums. The only known solution is to have a service center diagnose and repair the device.

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Lumia 520, had to be switched off and will not power up again Nothing happens when using just battery power but when connected to mains power get just a blank screen and message "unable to find bootable options"

Answer:Lumia 520. Will not power up. message says "unable to find bootable option"

Originally Posted by Windows Central Question Lumia 520, had to be switched off and will not power up again Nothing happens when using just battery power but when connected to mains power get just a blank screen and message "unable to find bootable options" Your phone got a hardware fault. It needs assistance.
You could try flashing original o.s. via some flashing tools like Lumia Phone Test Application, but it works only sometimes.
Try first the hard reset key sequence

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Relevance 57.4%

Lumia 520 says
ERROR : Unable to find a bootable option. Press any key to shut dawn
How to fix it?

Answer:Nokia Lumia 520 Error: Unable to find a bootable option. Press any key to shut dawn on Lumia 520

Reset my Windows Phone 8.1 | Windows Phone How-to (United States)

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Relevance 57.4%

i have vist and have a virs.nothing on my comter to keep.was told to go back to original specs

Answer:would like to restore my vista to factor spec

You either need a recovery disk, which you may have/should have/may still be able to create(d). If not, try pressing F8 as the computer boots & see if there's an option to 'repair my computer', otherwise you may have to get the original documentation out to see how the manufacturer says to restore the system."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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Relevance 56.58%

I just need to know how I restore my HP Pavilion TouchSmart 15-b167ca Sleekbook back to factory settings. This laptop/notebook came without cd's

View Solution.

Answer:HP Pavilion TouchSmart 15 Sleekbook how to restore to factor...

cath9999 goes over Windows Or F11  and read the Manual Page 61 

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Relevance 56.58%

recently reset my i could not find messaging can i get message option

Answer:Recently reset my phone, now I can not find the messaging option. How can I get the message option back?

Originally Posted by Windows Central Question recently reset my i could not find messaging can i get message option are you on any insider build?
if you did the hard reset and the messaging app is missing, first check for updates for OS and updates for apps in store. If there's nothing, do a hard reset again
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Relevance 56.17%

i have windows 10 C drive where system files are stored is almost how should i change the location of storage of downloaded aps?

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Hello everyone,Just got cleared hard drive and don't have any CD's that came with computer.I went to HP web site and downloaded most of the drivers but unfortunately cant get one for Ethernet card.There is also a few components installed on this computer that hasn't been recognized by Windows XP.It seems to me that I don't have any dedicated cards except Video (which i already found driver for).But I have no idea how to find out what kind of network card do i have.My guess was that since there are no dedicated cards installed - from list of available cards i decided that it has to be one integrated witch again from list of drivers would be only this oneWhich when installed doesn't work. It says that something is not found.Please help!

Answer:Can't find ethernet driver HP Compaq dc7800 Small Form Factor PC


Maybe you can find a clue in Device Manager

click START
rightclick My Computer
click properties
click the HARDWARE tab
click the button that says DEVICE MANAGER
the Device Manager window should open
in it, locate Network Adapters and click the plus sign next to it.

Are any network cards listed there?

EDIT: also note anything in the Device Manager with a question mark or exclamation mark on it.


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Good morning everyone!

I have a HP Compaq dc7800p Small Form Factor PC. It originally had Vista business on it, but--for obvious reasons--I am downgrading to XP Pro. This is was supposed to be a routine wipe and install, however, I must be mislead as to which drivers are required--specifically the network driver.

I have used the following HP site to obtain my network drivers.

HP Compaq dc7800 Small Form Factor PC >> Windows XP >> Driver Network

Knowing that obviously some wouldn't work, I did try all of them out of desperation. Am I searching in the wrong place for these drivers? Any advice would be greatly appreciated.

Answer:Can't find network driver. HP Compaq dc7800p small form factor.

Hi there .. Welcome to Seven Forums ... You seem to be in the right place .. I would try the Intel Gigabit Network Drivers for Multiple Operating Systems ... Have a look at the Link below it explains your Model

HP Compaq dc7800 Small Form Factor PC specifications - HP Products and Services Products

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Hi, I've tried a combination of every anti-virus and malaware remover I can think of. I've use AVG and super-anti as bases either having one or the other installed, while having ad-aware and malawarebytes. I've used these combination's with my computer set in safe mode. I've also ran a few browser scanners but nothing has fixed my problem. Basically what's happening is my browser is being redirected 50% of the time, I cannot connect to windows update, and I for some reason I cannot do a factory restore (I have a dell and the ctrl-f11 is not working and I've tried many times, and yes it has worked for me before on this computer). What's weird is when I am starting up my computer to do the dell factory restore and I am about to press control f11 simultaneously ( the only way it works is if you hit them together as the blue bar is just beginning to start loading or filling up), but now the blue bar is automatically half loaded or full at the start up, which I think is why I cannot do the dell restore.Anyways I've ran tons scans on my computer but nothing has worked, so if you guys can help, that would be great. Thanks

Answer:Virus that I cannot get rid of is redirecting my browser, not allowing me to access windows update and cannot restore to factor...

Hi brs24,Welcome to BC Malware Removal forum.You computer is infected with a rootkit.Download and save it to your desktop.Disable real-time protection of your security software and make sure it will not run at startup after reboot. They may otherwise interfere with the tool. (Information on A/V control HERE) Close all the open windows.Double-click TDLfix.exe to run the tool, a command window opens.Type (or copy the following and right-click to paste) in the command window and press Enter:rdpcddThe application shall restart the computer immediately and runs after restart.Tell me if the computer rebooted and the tool ran to completion. Also see if the problem is resolved.

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While configuring the network adapter "Realtek RTL8723BE Wireless 802.11n" on M83P tiny machine, in Advanced tab when I selected "wireless mode"  I don't see IEEE 802.11n option in the list. I only see the below three options1 "Auto"2 "IEEE 802 b"3 "IEEE 802 b/g"

Answer:Realtek RTL8723BE : 802.11n option not available in wireless mode. any idea?

My Lenovo Laptop also has the RTL8723BE and I CANNOT connect to any networks. The WiFi card is on.,I am within range (many other devices can connect at this range 10m) but nothing is detected unless I get within 3m.I think the problem lies in software drivers possibly although I have tried more than 10 drivers for RTL8723BE.It is listed as "n" capable under device manager. But in advanced options only b/g is available.. Why can't I use 802.11b/g/n.?

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When I switched on my pc today I found that the system seemed to have reverted back to when it was first installed. I have lost half my desk top icons my Email settings and addresses and various other settings. My system takes ages to boot up into my desktop (although my wife's loads quicker) and the windows tour and security menus start up automatically. I then tried to load a previous restore point and found that the restore function was turned off. when I switched it on again all my previous restore points were inaccessible. I am running XP pro and previous to now the system has worked fine. Can anyone explain what has caused this and can I restore my previous configuration?

Answer:System settings lost, unable to use system restore

your first port of call would be to always run a virus scan with the latest definitions in your anti-virus software. Further scans for Trojans and Malware would be a good move too.If the system comes up clean, report back and we will have to look elsewhere.

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Question Re: XPS 8700 with Windows 8.1.  if computer is no longer able to boot into Windows.
And Restore is not able to correct issue. 
And Refresh is unable to correct issue.
But Dell Backup and Recovery indicates no issues were found and now asks to Reinstall Operating System.
is Installation Restore/Original Image Media required to complete the Reinstallation usind Dell Backup and Recovery?
Alternatively if the Reset My PC option is used is Installation media required?

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Wouldn't it be cool if your logon password could control how you logged in. For example if you type in netgo you connect to the net when you log in (for those poor buggers like me on dial up), or quickcheck and when you log in ad-aware or spybot automatically checks your system.

Hope Bill Gates visits this forum

Answer:Password Settings (idea)

yeh and i suppose you can jusst add things to the startup folder and **** lol oh well guess well have to wiat for Windows Longhorn to see if they use it

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without going through Start > All Programs > Assessories > System Tools?As this and "all other Shoutcuts" have been disabled!

Answer:Any idea how I run Restore?

Answer in your other thread click here

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My brother set his max cpu rate to 30% in power options. He says it saves power on his notebook and the batteries last longer. I told him thats a bad idea. But he dont listen to me.

I would never do that to my computers.

Answer:Is setting the max cpu to 30% in power settings a bad idea

Quote: Originally Posted by tootal2

My brother set his max cpu rate to 30% in power options. He says it saves power on his notebook and the batteries last longer. I told him thats a bad idea. But he dont listen to me.

I would never do that to my computers.

There are various power plans in win 7 that can save batteries or increase performance. How does he "limit" his cpu to 30%

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I just purchased this tablet with the keyboard 'docking station' which allows the tablet to function more like a laptop. It's brilliant for me because, while I like the games and apps and whatnot, I also write on the go quite frequently, so being able to use Docs to Go to edit and save changes to Word files is absolutely perfect for my needs. However. In testing the functionality, I've found that, while I'm using the keyboard, suggested words pop up at the bottom of the screen. I am a speed typist, and frankly, it would actually slow down my input rate to use this feature. As it is, it seems that this feature is slowing down my work in Docs to Go, sometimes even making it fail to register whole words I've entered. I tried to search the settings for a way to turn off this feature, but could not find how to deactivate it. I also looked for how to disable to trackpad on the keyboard, as touchscreen functioning still works fine and the touchpad is more of an annoyance than a help (an accidental bump while typing moves the cursor elsewhere in the document, for instance).Also, in some fields of entry, such as a Facebook status update, nearly every word entered is identified as mispelled, even simple words like "why" and "are," and the Facebook status update attempts to put every new sentence into all caps (even if I haven't touched the caps lock button). I was able to find a solution to the dictionary issue, however, it seems to require rooting, and I'm not confident that... Read more

Answer:Idea S2110 keyboard settings

Update: I was able to fix the auto-guess problem with input settings. Now, however, it keeps trying to give me Chinese characters when I use the shift key to capitalize anything. WHY DOES THIS KEYBOARD HATE ME? Any suggestions on how to fix that?

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The product is a Zonet ZEW2501 WLAN USB dongle. Before you go LetMeGoogleThatForYouing, ZonetUsa's website has been taken over by hackers/malware hosters. (see:

There are a ton of ""/etc sites that just list freeware and host tons of ads, but most link back to zonetusa and the links are broken or otherwise compromised. I found one hosting the old 2005 drivers, but they weren't Vista compatible.

Anyone have any help?

Answer:Any Idea where I can find a driver for this?;001

That looks like it has the same chipset. Your chipset is supposedly ZD1211 (found this Googling), so drivers for devices with the same chipset should theoretically work.

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