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Idea Centre B310 Failure to find DVD drive

Question: Idea Centre B310 Failure to find DVD drive

I have recently purchased the B310. Within a week the DVD drive completely disappeared. Used the Microsoft fix Mats_Run.dvd.exe which always says "no optical drive detected". If I shutdown and restart, the drive is usually seen but will disappear again, usually after doing another task on the computer. The machine has been returned to supplier for a complete system clean reinstall but after a week, the problem has returned. When visible, the details are as follows: Slimtype DVDADS8A4SDevice type: DVD/CD-Rom drivesManufacturer: (Standard CD-ROM drives)Location: Location 0(channel1. Target0. Lun0)Driver version: 6.1.7601.17514 File Details:Driver Files: C:\Windows\system32\DRIVERS\cdrom.sysFile version: 6.1.7600.16385 (win7_rtm090713-1255) I have Googled the problem and it seems to be a common one! Please, can anyone help and give advice how to solve this exasperating problem!!!













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Preferred Solution: Idea Centre B310 Failure to find DVD drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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Answer: Idea Centre B310 Failure to find DVD drive

hey formulaoz,i would suggest getting in contact with the service center as I do believe that your B310 is still under warranty.http://www.lenovo.com/contact/uk/en/





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I have dowloaded, uninstalled B310 Camera driver still no camera is detected by my ideacentre, Kindly assist.

Answer:Idea Centre B310 webcam not getting detected

I suggest you to perform below mentioned steps, they might resolve the issue.
 
1. Click Start ? All Programs ? Lenovo USB2.0 UVC Camera ? Amcap.
2. Choose Options ? Preview from the pop-up window to display the image in the video capture window.
Note:
If there is no image display in the AMCAP video capture window, Please confirm that preview in the options has been checked.
Most Important:
3) Confirm that Devices ? Lenovo USB2.0 UVC Camera has been checked.
If there are other devices in this option, do not check them. Only choose the ?Lenovo USB2.0 UVC Camera? device, and the window should display the camera image. An image, which is caught by Lenovo PC camera, will be displayed in the video capture window. Adjust the position and pitch angle of the camera to ensure the whole face is displayed in the video capture window.
 
You can also refer to the User Manual Guide of IdeaCentre B310.
http://consumerdl.lenovo.com.cn/UserFiles/UserGuide/en/User%27s%20guides%20and%20manuals/B310&B315/L...
 
Regards,
Harish





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Could someone advise me the functions of each F number on my wireless keyboard.  Thanks in advance.

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Hello everyone!Just registered because I have a few questions which I need some further clarification on if you guys would be so kind to help  So... I have the lovely b310, which has done what ive needed up until now going to be used for hardcore programming and maybe the odd game or 2.Based on the research I am aware that the current i3 550 processor is using the 1156 port, so I should be able to replace it with a i5 680, the question is can I be cheecky enough to get away with installing an i7? I have taken it apart and found that there are 2 slots for ram at the moment there is 2 x 2gb rams, I have read somewhere that 8GB can be installed but im not sure if my h55 can achieve this full potential? I have read that the graphics card is fixed into the motherboard, this does not need changing im not a heavy gamer, but would it be possible to change even if it meant changing the motherboard? Im not an expert as im sure you have sussed (Programming FTW!) but I have a general knowledge on it so all ideas are very welcome! Thanks guys  Moderator comment: Please refrain from bumping your thread(s) / post(s) more frequently than 3 days. Doing so, unfairly, pushes other members' threads downwards. Bumping post(s) removed.

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My Lenovo Companion tells me I should have 1.02 Terrabytes of data avaialble in One Drive (IdeaCentre B750). In actual fact I have 30 GB and even that is now telling me that I only have 6.66GB left and yet there is less than 1 GB showing up in File Explorer or on my One Drive Web Page..... Anyway .. bottom line wher eis my 1.02 Terrabytes?

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I burned my first dvd today and the thing won't eject. I've tried right clicking, eject and pushing the actual eject button; I keep getting an error message 'there was an error in ejecting the BD-DVD rom, win 8.1" Help

Answer:Idea Centre a730 BD-Rom Drive

Nevermind; after 3 reboots, I was finally able to remove the dvd.Thanks

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Lenovo have to improve the quality of the DVD drive.My father bought a machine more than 8 months ago,we are facing a problem with the drive since then,Lenovo Service in Mumbai are not able to solve our problem.

Answer:Idea Centre B300 DVD drive problem

Please Iwant to give my ideacentre b300 and get back my money.
 
Moderator Note; posts merged, subject edited

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I have a B540P Idea Centre AIO. The icon for the internal blu ray driver is missing. There is still power going to the drive as it lights up when you press the eject button but when i put a disk in nothing happens.
 
Do i need to reinstall drivers? Can someone provide a link to the specific driver?
 
Please help.
 
 
Mod's Edit: Added model to Subject line for clarity













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Answer:(Idea Centre B540P) Blu Ray drive icon missing

http://support.lenovo.com/us/en/products/desktops-and-all-in-ones/ideacentre-b-series-all-in-ones/id...this all the drivers from lenovo1. Close all open programs 2. Click on Start, Run, and type REGEDIT and press Enter 3. Click on the plus signs (+) next to the following folders: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} 4. This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. UpperFilters LowerFilters UpperFilters.bak LowerFilters.bak 5. If any of the above keys shown in step 4 are listed, right-click on them and choose Delete 6. After deleting the keys, close the Registry Editor 7. Reboot your computer 8. Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Also, be sure to check under Computer to make sure the CD/DVD drive is visible.

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Hello,This is driving me crazy. Every few days, for no discernable reason, the BSOD appears followed by a failure to restart. The hard drive has effectively disappeared. If I look in the BIOS settings the hard drive is no longer shown, only the SATA CD drive. Powering off and on doesn't help, neither does un-plugging. Wait ten minutes and try again and everything restarts fine and will work fine for another few days. Last month in despair I completely cloned and replaced the hard drive. Unfortunately this hasn't solved the problem, although it did go away for a couple of weeks. ???? This machine is almost 5 months old and I am seriously considering calling it quits before the warrenty expires.

Answer:Idea Centre B320 Hard Drive not recognised - intermittent

hi camiano,
 
Welcome to the Lenovo Community.
 
Can you try to:
 
1. Boot into the BIOS by pressing F2 on startup, when you're in, press F9 to restore factory default and press F10 to save and exit BIOS.
 
2. Update your AHCI Sata Controller by installing the Intel Chipset Drivers
 
Intel Chipset driver
Windows 7 32bit / 64bitID2CHP12WW5.exe2.89 MB
 
3. Set Windows Update to never download an update for the meantime and observe the PC. (Go to start > control panel > system and security > windows update > change settings (upper left)
 
If the problem still occurs, there's a big possibility that the SATA port on the motherboard is bad and I recommend you contact Lenovo for service. Since you have an All-In-One desktops, they usually setup an at home service for this. Support phone list here.
 
 
Hope this helps.
 
 

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Hey there!My (new) won't recognize my external usb 3.0 hard drive (both Verbatim Store'n'Go 1TB and 2TB).I've installed the driver which was on the Drivers Pack.When I plug the device in it makes the familiar sound but then after a couple of seconds givesthe sound as if I have unplugged the device. Can anybody help here? Cheers

Answer:Idea Centre A720 won't recognize usb 3.0 external hard drive

hi aavelyn,
 
thanks for posting and welcome to the community,
 
In regards to your issues you will need to uninstall the drivers first and download a new driver from the the Lenovo support site and install it again. Please click on the link below to download the usb drivers.
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS027979
 
 
On another note please ensure to use the Blue Port and the far right if attempting to connect to the USB 3.0. The middle port fuctions as a USB 2.0 port. These port can be found at the back of the machine.
 
hope this helps.
 
Do let me know how it goes.
 
regards

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I have an Idea B310. It failured for times about its DVD_ROM in first year. And service changed DVD_ROM for times. They did'nt accept to rebate although the warrany terms. And now I can take neither my PC nor my money back ??? 

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I Have The Z510 Idea Pad And I Keep Getting A Blue Screen With The FollowingDRIVE POWER STATE FAILURE, Then It Reboots. I've Called Lenovo And There No Help Mostly Cause I Get Connected To An Idiot. Please Help Anyone That Can Assit With A Power Drive Failure. Im hoping this is a minor issue, This Laptop Is Only 4 Month's Old. Thank You Shaun 

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Hello all.Thanks for considering this post.I am trying to add a larger (80G) IDE drive to this system.  It seems to only recognize the first 32G. I added the LBA registry key but it still did not see the full drive.I confirmed the jumpers on the drive do not limit the drive to 32 Gig.The posts I have seen seem to indicate this system should have an LBA option in the bios but I can't find it. I have also tried downloading and upgrading the bios with the latest download for this system but the bios update indicated the bios already installed was the same or newer than the new one so I did not do the bios update.I will check the drive in a different system to make sure it is not damaged but I don't think it's the drive. Right now I would like be be able to get past the 32 gig limit.  It would be nice to be able to have a 1000Gig drive recognized as well. Any further suggestions to fix this would be appreciated. ThanksTodd. 













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Answer:Think Centre M50 8187: Big drive support: Can't find LBA in bios.

Resolved.I tried the hard drive in another system and the other system could only see 32G as well.Thus it was not a bios or OS system setting issue.I went to the drive manufacturer web site, down loaded a drive manager tool, did a low level reformat.Turned off the system reconnected the drive, and through system administration, formatted the drive and itrecognized a full 80 gig size.  

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media centre in fact no media player will play certian dvd,s although all other players in house or friends no problem!! Think it may be optical drive prob.(tsst corpcd/dvdw ts-l632d if any one knows of a solution to this please help!!!!! Have looked long and hard opinions seem to go towards compatabilaty with vista prob although could well be drivers prob although toshiba will not have this! there is a lot of bad press about this drive on line>. Either Microsoft or Toshiba need to sort this.

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Hi All Bit of a strange one - I am not able to get the webcam to turn on.  I have updated all drivers, uninstalled, reinstalled I don't know how many times now.  It's detected in device manager, all is enabled - I have the privacy settings on, BIOS does not seem to have any settings in there to enable or disable and I'm out of options here.  Tried an external webcam too and I can't get that to work either!  It's like something is blocking it but I can't see what or where - no clues at all are given.  No apps open the camera although, I did do a test online and the camera did open and work so I know the camera works - just cant get it to turn on for any apps including skype.  Some say install drivers - some say device is being used.  One error gave 0xA00F4271(0xC00D3704)  Trying to get any sense from that is just a no-go.  Anyone else had this issue please and a resolve cos 2 days but ive been at it to no avail.   Thanks in hope.....

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Question: Idea Centre 520B

I have lost the hdmi out to my TV.  Cable is OK.  Updated drivers with no luck.  Need to figure out if it is software vs hardware issue  Thanks

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In the last month the computer has been running hot? The fan is constantly running at high speed (very noisy) and touching the back of the computer there is a lot of heat. The computer has shut its self down once becuse of the heat. I havent added any new software or hardware and am not using the computer any more than usual (approx 6-8 hours a day). I have accessed the back to dust but cannot get to the fans. I am worried that the computer is going to be damged by the heat, i have run the Lenovo solution center but it hasnt picked up any problmes. The computer is three years old.













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Answer:Idea Centre B520 - Hot

Welcome to the Lenovo Community !
 
If you have never blown out the cooling vents and fans with compressed air you maybe long over due.  The cooling system on a computer is like a vacuum.  It can suck up airborne dust and dirt which will eventually coat the fan blades and cooling fins of the heatsink.  This dust coating will diminish the cooling efficiency of the computer and increase fan noise.   After 3 years of use your system is probably pretty packed full depending on the environment in which your computer is used.  Your local computer store or the electronics department of a major department store will offer cans of compressed air for sale.  Just use short bursts of compressed air in the exhaust and intake ports of your computer.  Do this a couple of times till you no longer see dust being blown out.  Avoid long blasts of air as they can damage the fan assembly.  For an even thorough cleaning you could remove the back cover and access the fans directly for cleaning.  Your model's Hardware Manual will explain how to remove the covers to access the cooling fans.
 
The link below is for your model's Hardware Maintenance Manual. When working inside your system please follow all precautions and recommendations that are noted in the manual.
 
http://download.lenovo.com/consumer/desktop_pub/ideacentre_b5_b520_hmm.pdf

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Question: Idea Centre K200

Pleas help.      I have a Idea Centre K200  57077198 manufactured Singapore June 2008.I want to upgrade the memory from 1 mb in each of the 2 slots [total 2mb] at PC2-5300 DDR2 [333mhz] manufacturer nilPart number Sharetronic,    Serial number B72521A2 week 16 2008  THIS IS ALL IN SLOT ONESlot 2 Serial Number AA2621A4.What type of memory modules would I need to upgrade to 4 mb ie[ 2 mb in each slot] to work with my system. please help.               thankyou Anan lovely Australia

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I bought my Idea Centre K320 a few years back. I use ir for music production and want to upgrade the CPU from i3 to i7.I looked at the mother board for a serial#  and found this # 11S11011072FFFFF9B6079   911   11011072. Can you recomend a proper i7 CPU for this board.Greatly appreciated! 













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Answer:Upgrade CPU from i3 to i7 Idea Centre K320 , NEED HELP!!!

as that pc came with a Intel Core i7 860(2.8GHz) first gen cpu you might be paying more as =they stopped making them and it might be cheaper to get get a newer i7 cpu and a new motherboardif you can find a secondhand one look for a 1366 socket i7

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Hi,there is an issue on my A530 idea centre:the brihtness of the screen sometimes changes from itself suddenly and it annoys me very much.When it happens, all "buttons" on the screen-frame start to shine (volume up and down buttons, brightness adjustment buttons, etc.) and the are all dysfunctional. When I restart the computer it helps but only for a while.How can i solve it?Thks

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I want to attach Nvidia Gtx1060 on K430 idea centre  but I have seen some problems on it.I want to know how to use Gtx1060 on k430. http://forums.evga.com/Lenovo-K430-won39t-boot-after-1070-install-m2598826.aspx

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Hello All, My new B320 is shutting down intermittently with the following error message upon start up:-   Problem Event Name: BlueScreen   OS Version: 6.1.7601.2.1.0.768.3   Locale ID: 2057Additional information about the problem:   BCCode: 9f   BCP1: 0000000000000003   BCP2: FFFFFA8003C9DA10   BCP3: FFFFF800044DE3D8   BCP4: FFFFFA8004133C60   OS Version: 6_1_7601   Service Pack: 1_0   Product: 768_1 I'm not technically gifted & can someone walk me through how to resolve this? Many thanks,Bill.

Answer:B320 Idea Centre problems

hey billb33,welcome to the forums,did you install any software recently ? When does this intermittent shut down occur? does it happen when a certain application is use ? does it happen after a certain amount of time ?





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Hey! I was using my K230 yesterday, specs:Intel Core 2 Quad 2.33 Ghz Quad core processor (Stock CPU cooler)Nvidia GTS 450 Graphics Card6 Gigs DDR2 ramWindows Vista x64.Anyway, I was on the internet, when I got a Blue Screen error, (did not have time to wright down the code) and then my computer shut off. I turned it back on, and now, whenever I start it up, from the moment I push the power button, all the fans inside the computer go to their MAX Rpms. I have tried resetting the BIOS by taking the battery out of the motherboard, and letting it sit for 2 days to cool down incase it was over heating. I vaccumed the whole thing out, and sprayed compressed air into it. Nothing works. I can still use the computer though, infact I am using it to post this. Everything works on it, just the fans are running at max and it is super loud. All the pins are connected properly, my CPU usage is at 2%, nothing is working super hard. Could it be my power supply or what? Thanks in advance.. Looking forward to somehow fixing this.

Answer:Idea Centre K230 Fan Issue

hey PilotMan787,could you go to http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers.html and check if all your drivers, bios/firmware is up to date.if not, kindly update them.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I'm using Idea centre b320. My screen just won't turn on, but i can hear the windows startup tone.I have already tried everything (except using HDMI, as i dont have its port), i can find on lenovo forum but nothing helps.I also tried calling customer care but their ivr is too bad ( i don't know if its only in India), as no one can understand a word. I am really disappointed, and i can really use some advise ASAP. thank you.  

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Hi, I have to send my computer off to be replaced because daughter knocked juice over the keyboard. I tried to restore my computer to system default and did the one key recovery, now my computer starts up and has just a black blank screen. Can anyone help as I have to send it off to the insurance company. Thanks in advance

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Hello, I am having problems with my idea centre 520 and would appreciate any help. lastweek the pc crashed and we had to reboot it. we have been away on holiday for a week and on returning the computer will no longer connect to the Internet, we get a message saying the computer has limited connectivity. I don't think it is a network issue as we can connect our iPad. has anyone anyideas.













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Answer:Idea centre 520 will not connect to the Internet

goto device manager and make sure all the drivers are finegoto Control Panel\Network and Internet\Network and Sharing Center and make sure your network is home (under active networks) if not click the blue writing then homeif not re-enter the pw for your wireless just incase http://compnetworking.about.com/od/windowsnetworking/ht/limited-connect.htm

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I just bought the idea centre 410 and brought it home,.  I have tried to connect ityo my LG Flatron display but no success.  Both the computer and display have power but nothing shows up on the monitor.  I avealso connected and reconnected the monitorcapable on several occasions.  Can anyone help? Thank you. 

Answer:Connecting idea centre 410 to display

how are you connecting the monitor hdmi or dvi?if its hdmi it might not pick it up so you will have to try dvi (white port on the back)

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Hi Lenovo,I wanted to upgrade available slot of DDR Memory on my idea centre A520. Can someone suggest compatible memory options ?

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Hello support teamI have 1 questionI have delete all data on hdd in b540p (it was formated and all hard disk partitions removed)okr and and another didnt worki find original  disk image  from this lenovo b540phow i can write it on my hdd?i need remove hdd from b540p to record this image on my hdd? Or i can make it then hdd installed?I want install all how it was before, with lenovo programms, original win7, etc.here is screen files from original omage, ~15 gb in one *.PBD file.http://savepic.su/3969853.pnghttp://savepic.su/3960637.pngThank you alot

Answer:Idea Centre B540P hdd image

Hello support teamI have 1 questionI have delete all data on hdd in b540p (it was formated and all hard disk partitions removed)okr and and another didnt worki find original  disk image  from this lenovo b540phow i can write it on my hdd?i need remove hdd from b540p to record this image on my hdd? Or i can make it then hdd installed?I want install all how it was before, with lenovo programms, original win7, etc.here is screen files from original omage, ~15 gb in one *.PBD file.http://savepic.su/3969853.pnghttp://savepic.su/3960637.pngThank you alot

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Good afternoon,Please can anyone advice ! If a stylus/pen can be used on my m/c if so which type should I look for ? Also what cleaning products can be used on the touchscreen ?Thanks Anthony. 

Answer:stylus pen for AIO 300 23 " touchscreen idea centre

The AIO 300 doesn't have Wacom pen support, so your only option is a capacitive stylus, like this: https://www.amazon.com/Stylus-RETECK-Universal-Capacitive-Samsung/dp/B01IHBVGOM/ref=pd_lpo_147_bs_t_...

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How do I enter the BIOS on a Q series? Thanks,J

Answer:Idea Centre enter BIOS

F1 for the Q150. I don't know about the others. The manuals are on the support site:
 
http://consumersupport.lenovo.com

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I have a Lenovo B320 that has had some issues and I want to reinstall back to factory default. I have tried to run the ONE KEY REcovery program from within windows and it all comes up and says press reboot to instart the recovery environment but it does not work just reboots back into Windows Tried press F11 at reboot but this just brings up Windows Boot asking which Windows environment to start The Lenovo System partition is still on the drive, hidden etc (25GB total size with 13gb space used) Why wont the OKR system start, have I accidentatlly deleted some files windows ???? I need to reinstall Windows 7 64bit Home Premium, trying from a friends DVD but it wont let me register windows with my Serial because the version of Windows 7 I have on CD includes SP1 and I have read that this is a problem as my serial is for Win 7 but without SP1 Any help would be great Thanks Richard













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Answer:Lenovo B320 Idea Centre - OKR not working

Hi richp1902,
 
Welcome to Lenovo Community Forums!
 
There is another way to launch the OKR,
   Turn the Computer off, Power it back ON and start tapping F2, This should boot you into a Recovery Software and let you perform OKR
  
   If that step did not bring you to an OKR software that means that the OKR system is busted.
You should call suppor Team and ask for a Recovery CD, Let them know that the OKR feature is not working.
You should be able to get a REcovery CD that will do the OKR for you
 
Try reaching support from this link
https://support.lenovo.com/us/en/contactus/supportphonelist
 
Hope this helps
Cheers!
 





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Today formula 1 2010 crashes and I wanted to reset my system, but I don't find a reset button. In the manual there is no information about reset button. Thank you for your help. 

Answer:Where is the reset button at Idea Centre K330?

Press and hold the power button until it shuts down. or Pull the plug. or CTRL + ALT + DELETE





The OS: Linux Mint Debian 64--------------------------------------------------------The Hardware: Lenovo A700, 3.7 GB Memory, Processor x 4 = Intel(R) Core(TM) i5 CPU M430 @ 2.27GHzThe Name: Bob

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Hi Have had a problem with my Lenoiva Idea Centre All in One - within 2 weeks of receiving it the screen - for no apparent reason that I could see - suddenly began turnign from white to grey then to black - almost like someone spilling black coffee on white carpet. The display came back on btu then aftger a hiel began cycling thorugh the colours red, white, blue and black before the display eventually went balck altogether and would not come on again. I returned this under warranty and was told they had replaced the video card. It then went wrong again a few weeks later but the company I purchased it from began playing the 'lets ignore him and he'll eventually go away game' which I did as they weren't replying. I took it to a local dealer who repaired it - saying that he had 're-seated the graphics card' and adjusted the cable. This doesn't sound like he's done anything amazing to me but anyway two weeks after this the screen has started turning from white - grey - black yet again - then staying black and refusing to come on at all. I have never seen this fault on a computer ever and would appreciate it if someone could tell me whether this is repairable or whether I should heave into the nearest skip. Thanks  

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Hello All,I was wondering if anyone can help?  I have an idea centre B520 and when I turn it on it begins to startup but then turns itself off again within a few seconds.If I turn it on again everything works but very slowly and I now have a long start up time ( twice what it was before this problem)I wondered if there is anyone who knows why this is happening and how to solve it? Many thanks,Chris 

Answer:Idea centre B series turns itsself off.

Hi Chris,
 
Thanks for posting and welcome to the Lenovo Community,
 
I?d like to ask you if you can see that the machine turns off while working on the machine or it would happen only during the booting.
 
And please share with us if you?ve installed a new software recently that after that you can see that this problem happen with you.
 
Thanks and Regards,
 
Soha





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Idea Centre K410 does not appear to have a NOVO button at all
 
Moderator Note; subject edited; post moved to here

Answer:Idea Centre K410 does not appear to have a NOVO button

Hi Docol,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to inform you that there is no NOVO button in your K410 Computer, but the OKR (One Key Recovery) menu can be accessed by tapping on ?F2? key once turning on the computer until the Lenovo Rescue System open, then select OneKey Recovery. Below is the link to download the User Guide for the computer and refer page no. 20 for the steps to access and perform OKR.
 

User Guide for K410

Do post us back for further queries.
 
Best Regards

Shiva Kumar






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I have just ordered a B320 ideacentre and would like to know if the Windows 7 that's installed is 64 bit or 32 bit, can anyone let me know please ..thanks.

Answer:B320 Idea Centre windows installed.

It has Genuine Windows 7 Home Premium 64 according to the IdeaCentre Personal System Reference that can be found at:http://www.lenovo.com/psref/pdf/icbook.pdf

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Hi  I have just done a Solution Centre Backup  this afternoon , i saved to my external hard drive  i choose to call it THIS BACK UP so i would know where it is . When i look on my external drive i cannot find it This is what i see ( there is another inbetween this just the same) i havnt clue what they are or how i can use these to get my computer back if i wanted to .Can anyone explain please!!!!Thanks 

Answer:Solution Centre Backup Z710 Idea Pad

I don't have the program and the posted picture is too small to be examined. However, I'd like to make a suggestion. Try enabling show hidden files, folders, etc. and check again if you can see the backup file/files in the external drive. 

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Hi, I'm trying to fix an IdeaCentre K410 with Windows 8 on it.  The issue is when I power on the computer it does the following:1. the "lenovo" logo comes up2. the system beeps once as the logo disappears3. the logo comes back after the beep4. a circle of dots starts spinning under the logo5. a blue (maybe bluish-green) box appears for a second or two (literally)6. cmd.exe pops up The command prompt starts out with X:\windows\system32> The C: drive has been reformatted so windows is no longer installed on it.  The X: drive (I'm guessing this is the recovery partition?) appears to be intact as the X: directory contains OneKey, Program Files, Program Files (x86), Users, Windows, and LRSBootTmp.log I've moved into the OneKey\main directory and attempted to run LRSBoot.exe (assuming this is the Lenovo Recovery System) but it pops up an alert box with the title "Caution" and then says "First parameter format is not correct, as X:XX.vbs"  I have absolutely no idea what that means.  The only thing I can do at that point is click "OK" (the only option) or hit the red x; both of which take me back to command prompt. I was also given the Lenovo Start Recovery Discs that came with the computer, but there is no option to boot from the cd/dvd drive.  I've gone into the BIOS (the only other thing I can get into besides cmd prompt) and looked at the boot settings but the only options I get are Auto, UEFI Only, and Legacy Only.  I've tried... Read more

Answer:Idea Centre K410 boots to cmd prompt only

Well I found the boot sequence in BIOS and excluded everything but SATA 3: PLDS DVD-RW DH16ACSH, which is what I have the recovery disc in.  However it still loads up in cmd prompt.  There is no option to boot from cd/dvd when the computer is loading up.Also the pressing F2 for the recovery setup does nothing, neither does F12 (which I read allowed you to boot from cd/dvd on other lenovo systems).  Stills stuck, would appreciate any thoughts or help.  I'm loathe to call Lenovo support due to the experiences other people have posted in dealing with them.

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I recently upgraded my RAM from the basic 1 GB with an extra 2 GB stick which makes the total RAM 3 GB. I am thinking of upgrading the processor to something more powerful but I don't know what CPU's are compatible with my PC. I was told the PC's motherboard is a 775 motherboard and it won't take Intel I3's or I7's. So if I want to have a more powerful processor what should I upgrade to. The OS is Windows Home Basic and the current CPU is Intel (R) Pentium (R) Dual CPU E2200 2.20 Ghz. Please give me a list of options as I would like to consider more powerful CPU's with various prices. I use this PC for music recording either with a backing track (using a studio condenser mic plugged to a mixer plugged to the line in input) or acoustic guitar and vocal recordings. The extra RAM has helped the recording experience but I am thinking a more powerful CPU will help as well. I also use a Creative Sound blaster xtreme music sound card in the PC.

Answer:Advise on CPU upgrade for Idea Centre K200

hey sabathiel, i would suggest getting in contact with our support crew as they may have first hand knowledge on upgrade options for you.get in contact with them via 1300-557-073 24/7





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As a result of changing from win 7 to win 10 the following have taken place:- Keyboard and mouse not detected by computerBluetooth icon not visible. Any assistance would be much appreciated. JMcLean

Answer:A310 Idea centre upgraded to win10 from win 7

Hi jbraid,
 
I believe that this model is still not under the Windows 10 support
 
Check here
https://support.lenovo.com/us/en/documents/ht103535
 
Winodws 10 drivers are not yet available to have some of the hardware working
This is the driver list
http://support.lenovo.com/bd/bn/products/desktops-and-all-in-ones/ideacentre-a-series-all-in-ones/id...
and Windows 10 is not yet part of the list
 
One way to go back to previous OS is here
http://www.pcadvisor.co.uk/how-to/windows/how-downgrade-windows-10-to-windows-7-8-easy-3615606/
 
 
Regards
Solid Cruver
 





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I have an idea centre k450 which came with windows 8. I updated to windows 8.1 about three months ago. Now the system shows it is no longer activated. I can continue to use the machine if I login off and back in, but the forced activation will re appear every couple of hours. I was told I must reset to factory defaults to clear the problem. I just do not want to loose the programs I have installed on my system. It must have been a system update because it just started last week.

Answer:idea centre K450 lost activiation

hi rkohlman
 
Thanks for Posting!
 
 
Try Getting your MSMD Key using this approach
 
RwPortableV1.6.5.9.zip 32 bit
RwPortableX64V1.6.5.9.zip 64 bit
 
Click ACPI icon from the top toolbar, and MSDM table in ACPI table. And you will find your BIOS embedded key right in the Data row. link to photo
 
 
Now run a CMD and type slui 3
Type the key there and activate it see if that'll work.
 
Regards
Solid Cruver
 





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Hi. i have with me an IdeaCentre A600, 1gb ram, ati 3560. However, photoshop CS4 is laggy with this desktop. It is fast in loading images and all.. however, cropping is lagging (when highlighting the area i want to crop), adding text etc. any idea how to overcome? i read in adobe's forum, and they recommend updating graphic driver, and i am halfway downloading the driver. besides the driver, any other things that may affect the performance? Im on Windows Vista, and CS3 works fine on the system. 

Answer:Photoshop CS4 slow on my idea centre a600

hi.. anyone experiancing the same problem? I have just upgraded my video driver.. but still the same.

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Hello:I have a new Lenovo Idea Centre K desktop with 64bits and Windows Vista. Unfortunately, the computer only makes it past the "Lenovo" booting screen about half the time. The computer freezes on this screen, I must hold down the power button, then start again, where it will always start the next time. This freezing occurs before the beep part with the blinking cursor. If it makes it past the Lenovo screen, there is always only one beep. Usually, the times it doesn't start are after 12 or more hours when the computer is turned off. After I shut it down and try again, it will start every time and work fine thereafter. I checked that it is properly set to 115V for my regional power needs. This issue is annoying because I must watch the computer power up rather than push the button and let it power while I do other activities. Any help would be greatly appreciated.Thanks:Dan 

Answer:Idea Centre K only starts up 50% of the time; I am confused.

Am having the same problem

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Hi Would u please provide me with the step by step setting for using skype via remote I'm using this remote currently for media centre, air mouse, games and music onlyWould be a great help if i could make calls via remote. thanks a lot  -Tanseer

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I am just about to buy the B540 online but im held back by certain important features being noted as "optional" (ie: HDMI output, 3D Vision, TV Tuner, Blu-ray etc.). I cannot seem to find out how these optional features are added to my cart/spec nor how much these "optional features" cost, or even if they are in fact included in the spec. Has anyone purchased this model and know the answer to these questions?  NB: Its really annoying that I can't call or chat to anyone at Lenovo outside normal working hours, nor can I find an email address to send my query.....appologies if I am wrong and just not looking in the right place! Thanks in advance

Answer:Idea Centre B540 "Optional Features"

hi Natbag,
 
thanks for posting. In order to contact the sales team, you can enquire through the link below.
 
https://checkout.lenovo.com/DRHM/store?Action=DisplayContactFormPage&SiteID=lenovoeu&Locale=en_GB&En...
 
hope this helps.
 
regards

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Hello,,i am interested in buying a new PC and the K410 range seems to have a very good spec along with a good price. After some research i found out that all K410 models share the same Intel H61 Express Chipset which on other sites quotes up to 16gb of ram support, all K410 models start with 8gb which is great however i would like to have room to upgrade in the future but it seems on the spec sheets for all k410 models it quotes 8gb max.apologise if this has been asked before but im ready to pull the trigger on the purchase today all being well.many thanks

Answer:Lenovo Idea Centre K410 Desktop PC MAX RAM

Hello and welcome,
 
Lenovo typically lists the specifications of configs it actually ships.  That 8G max is max avalable, not necessarily max usable.
 
Here's what Crucial has to say:  Crucial Memory Advisor results for the Lenovo IdeaCentre K410 Desktop/PC.
 
I can't personally verify this, so YMMV.
 
Z.
 

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Hi,I need to upgrade the memory installed on my PC.  It is currently 2GB DDR3 RAM and would like to upgrade it 4GB. I can't find the model and serial number on my PC and no idea how and where to buy additional RAM. Also, is there any online help I can use in upgrading the RAM? Appreciate your immediate help.  Thanks.  

Answer:A300 IDEA CENTRE MEMORY UPGRADE

Hi medinac, and welcome to the Lenovo User Community!
 
The A300 support docs are here:
 
http://consumersupport.lenovo.com/us/en/UserGuide/Guide_list.aspx?CategoryID=994528
 
The Hardware Maintenance Manual describes how to upgrade the RAM.
 
According to the icbook, the RAM is PC3-8500 1066MHz DDR3, non-parity, and there are two slots.
 
Hope this helps!

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I'm trying to install Win7 on two K230's. I've got the OS installed and all went well except for the 15 in 1 card reader on the front of these units. I can't find the drivers on the Lenovo site--the only thing I see there for Win7 is software. The K230, before the Win7 install, shows the driver as an iSCSI initiator. ?? I'm not familiar with this, and I can't get a download from Microsoft.com to work with Win7. Any ideas? Thanks for any ideas or options.

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I bought this PC some years ago, My problem is I have tried to re set the system using System reboot/restore, The pc refuses to recognise either the keyboard, mouse, external DVD, mouse or keyboard.. Basically I have tried everything and nothing will work, the screen prompts the use of up/down on the keyboard to select but with nothing working I have no solution! Has anyone had this issue? This happened just as the warranty ran out and was told it may be the mother board, I was also informed by PC World it would cost in excess of 250.... To add to this the on/off button disintigrated and had no luck finding a replacement..... Not a very good advert for Lenovo I have to say.Any advice or solution would be greatly appreciated....

Answer:Lenovo Idea Centre A310, Will not reboot

hi Dombey,
 
Welcome to the Forums.
 
Have you attempted to access the BIOS by pressing F1 as soon as the Lenovo splash screen appears? Are all the USB ports non functioning? (there should be 4 ports)
 
if you're able to get into the BIOS, try to:
1. Press F9 to reload the hardware configuration to defaults
2. Navigate to the Devices Tab > USB Setup and ensure the USB legacy support is enabled then press F10 to save and exit BIOS.
 

 
3. If you're not able to access the BIOS, try to clean the USB ports with a can of compressed air and some Qtips. If same problem, you may need to send the unit in for service (some local repair shops do board level soldering to repair broken USB ports).
 
 
Regards,
neokenchi

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I have the 57312246 configuration (celerorn 887 and 4 G ram)..  Now since I spend most of time on this wonderful little computer in Ubuntu Linux 4 GIG RAM is plenty.  However, at some point I may want to go ahead and geta single 8 GIG module (from Crucial.com) and upgrade the memory.  I know based on several reviews that the single memory slot is just under the top cover.  In the past with my previous desktops it was very plain and easy as to how to open the case to add hardware.  But, with the Q190 there are no obvious screws.  The Q190 user guide says nothing about how to upgrade the memory.  So, how do you remove the top cover so you can upgrade the memory? Thank you in advance.













Solved!

Go to Solution.

Answer:Idea Centre Q190 memory upgrade

http://download.lenovo.com/consumer/desktop_pub/ideacentre_q190_hmm_en_20121219.pdfpage 29 is how to get to the memory

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Hi guys.I just purchased all new IDEACentre AIO 700. and runned all updates even windows 10 updates. but I randomly met freezing issue with this all new computer.Keyboard, mouse touchscreen both of them doesn't respond.I dunno what to do to solve this. Please tell me what to do. Thank you.

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I am unablke to make the remote control work at all, do I have to synchronise it with the computer or register it in some way - please can anyone help

Answer:remote control idea centre A700

Which remote, white or black?

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i wanted to replace my graphic card on lenovo b500 all in one pc for better gaming option..... is it possible to do that if possible can any one suggest a good graphic card??? THANK YOU

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I have Lenovo Idea Centre Q190 = 57313947 = core i3 2365M 1.4 Ghz with 4 G RAM,  can i upgrade that memory  from 4GB (Current) to 8GB from corsair.com = http://www.corsair.com/us/vengeance-8gb-high-performance-laptop-memory-upgrade-kit-cmsx8gx3m1a1600c1...  Thank you in advance.  













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Answer:Lenovo Idea Centre Q190 RAM Upgrade ?

hi wildhorse,
 
Welcome to Lenovo Community Forums!
 
This Upgrade is Fine
 
Bios in this systems does not have any restriction on RAM Brand and Model
   The Speed and other properties matched to your desired RAM model.
 

 
You should have no problem with this.
 
This is the Maintenance manual of your unit.
   I hope you can find details on Physical RAM Replacement on this Manual.
IdeaCentre Q190 Hardware Maintenance Manual (English) ideacentre_q190_hmm_en_20121219.pdf3.05 MB.
 
Hope this helps
Cheers!
 
 
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I purchased an Idea Centre 300S-11BR in May of 2016.  It ran fine for about 7 months, but died in December of 2016.  I could here it cycling to restart, but it would do so for 5 seconds, stop and then try again.   The repair was covered under warranty (1 year from date of purchase).  Lenovo sent someone out to replace the motherboard.  Computer worked fine. Fast forward another 11 months and the computer died again.  Same exact symptoms and problem. I would bet that the motherboard is the issue, again. Lenovo has said they will not service the computer as it is now 1 year out of warranty.  However, I believe that there was a defective part.  And the replacement part was 11 months old when it, too failed. I would be willing to pay for a lenovo support person to come on site to determine if the motherboard is defective.  If not, I would be willing to pay lenovo for the service.  Lenovo warranty said they were escalating this to the customer support folks and that I would hear something bacy by 10/13/2017.  It is now 10/16/2017 and i have heard nothing. Anyone else having issues with this desktop?  Any suggestionis about receiving warranty service?

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I just found why i'll never ever try to buy an all in one Desktop again!I found my Idea centre Lenovo Serie B broken when i tryed to turn it on last week, so I decided to give it a try later, but it never turned on again!I just opened the back case and try the power source  several times, well it was the problem, with my poor experience on PC fixing I though it was not a big deal, I'll just get a new one. jojojojojojojo irony in life!No harware dealer here in Mexico sells it or knows were to get it at least, on Internet only Ebay from Australia has some references on the supplies...And now what!? well I thought it could just be fixed by an electronical magician, but it didn't.so, what is left?, my Waranty expired six months ago.Please send help! F1 F1 F1 F1 F1The model of the power source is:LITEON PS-3251-01 250W  I uploaded this image 4 refernce

Answer:Power source on Idea Centre Serie B has broke

hi alexxandroz,
 
Welcome to the Lenovo Forums.
 
According to this hardware maintenance manual, the LITEON PS-3251-01 250W PSU belongs to the IdeaCentre B520. you may try these alternative PSU's as they are listed compatible on the unit.
 

 
Acbel APA006-EL0G
Huntkey HKF2002
Delta DPS-250AB-71A
 
You may also request these powersupplies to be ordered on purchase via the lenovo spare parts website - http://www.lenovospareparts.com (if a part is not available / out of stock, click Help on the upper right hand side and fillout the contact form for an ETA).
 
 
Hope this helps

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I know this is an old subject but: here goes...I bought my machine, instead of making one as usual, from a Computer store 11/08, It is of course out of warranty. My hdd got corrupted and I put in a new hdd just as large as the old one. Reinstalling the driver software and Windows Vista Home Premium was not difficult. But no Veriface software in the package. Of course Lenovo will not help; they don't even know where the software is online... and they get paid how much?I had a simple question and ha ve gone through three techs. The only software that I am shown is for the usual suspects such as video, card reader, chipset etc. I am tempted to go on torrentz but that probably won't work.Anybody with any Idea's... ha ha pun intended

Answer:Here today gone tomorrow re: Veriface for my K210 "Idea-Centre"

Did you try http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-71709?

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So, the day after a storm happened where I live, I boot up the computer and try going on the Internet via my ethernet connection, easy stuff. I try to get onto it, nothing works, I check the Network Center, it says the chords are broken or unplugged. I try diagnosing it, same result. Its not the wall port, or the cable, so I have deduced that its the computer. My father, a network security engineer, deduced that its a fried NIC card, and it may very wellbe. I'm just wondering if any of you might have had a similar problem. I've run pretty much everything I can think up, updated the drivers, reinstalled them, updated the again, etc., and it still doesn't work.

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So, the day after a storm happened where I live, I boot up the computer and try going on the Internet via my ethernet connection, easy stuff. I try to get onto it, nothing works, I check the Network Center, it says the chords are broken or unplugged. I try diagnosing it, same result. Its not the wall port, or the cable, so I have deduced that its the computer. My father, a network security engineer, deduced that its a fried NIC card, and it may very wellbe. I'm just wondering if any of you might have had a similar problem. I've run pretty much everything I can think up, updated the drivers, reinstalled them, updated the again, etc., and it still doesn't work.

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I purchased a B320 in January 2012 and all was well but now I am getting blue screen shutdowns every day or so. So far nothing has been lost but I dont know what to do about it. I see someone has had a simular problem and it was solved by turning off the Bluetooth facility. I dont have anything Bluetooth but have no idea how to turn it off. Help- I am not very technical .

Answer:Idea Centre B320-Blue screen problem

Hello samgram and welcome to community,
 
Please refer to the mentioned below web link which can guide to turn off/on Bluetooth.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT069601
 
 
This is not exactly for IdeaCentre B320 but you can take reference.
 
 
Best Regards,
Tanuj

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Bizarre as it might seem, I have just brought a new Idea Centre deskp top. Ever since then all the mobile phones in the house wont ring or receive text emssages, they go straight to voice mail. I wonder if it is the Bluetooth on the pc that is causing it, if not, might there be some other signal it is sending out. I cannot see how to turn off the Bluetooth to see if it is caused by that Any ideas ?

Answer:Mobile phones blocked when Idea Centre switched on ?

unplug the pc and test your phones

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Hi,  I am very happy with the A720 except for the mouse. The mouse stops responding every few minutes. To reactivate it i need to turn the mouse to off position ( swivel it around the centre) which is the battery save position and turn it around back on . Then it works for few minutes and turns off again. Pls help thx in advancejeevan

Answer:Idea Centre A720 mouse goes dead after every few minutes

Hi morasje,thanks fro psoting, I'm assuming that your machine cam with the wireless mouse and keyboard. Now just to confirm here, which Slot of the the USB did you insert the keyboard and mouse receiver? Did you place it in the USB3.0 slot or 2.0? Could you try diffrent placing the reciever in different slot and check for the changes then.Regards

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I recently bought a leno b520 all in one and I found out that WiFi connectivity is slow on that PC.I tried with Opera, IE, Chrome and Firefox and the problem still exists. I even reinstalled the drivers and nothing has improved.However, my Sony laptop performs just fine when I use it on the same network. Is anyone else experiencing this problem and if so when will a fix come out? 

Answer:Idea centre B520 slow WiFi connection.

goto www.speedtest.net and test both pcs using the same server the wife has the b520 and hits around 28mb download and 5mb up i have a 50mb connection and this is about right

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I had a virus that changed DLLs and other system files. Computer is now clean and programs reinstalled and working except Bluetoothmanager.exe crashes. I have reinstalled the broadcom bluetooth driver and my bluetooth keyboard can be detected and paired, but i am unable to type into any programs. OS is Windows 7. I can't seem to find the download file on the Lenovo support site to reinstall Bluetoothmanager, any help is appreciated. Thanks.  

Answer:Need to download copy of Bluetoothmanager.exe (idea centre b520e)

hi matt_houston,
 
Welcome to the Forums.
 
After installing the broadcom bluetooth driver, can you try to:
1. Install the Broadcom WIDCOMM Bluetooth Software for Windows
2. Unpair all bluetooth devices
3. Pair the bluetooth keyboard and try to type in a spreadsheet document.
 
 
Hope this helps

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very slow connection on wireless n router but the speed increased twice as high on wired connection. what could be the problem...pls help. 

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I purchased an Idea Centre 300S-11BR in May of 2016.  It ran fine for about 7 months, but died in December of 2016.  I could here it cycling to restart, but it would do so for 5 seconds, stop and then try again.   The repair was covered under warranty (1 year from date of purchase).  Lenovo sent someone out to replace the motherboard.  Computer worked fine. Fast forward another 11 months and the computer died again.  Same exact symptoms and problem. I would bet that the motherboard is the issue, again. Lenovo has said they will not service the computer as it is now 1 year out of warranty.  However, I believe that there was a defective part.  And the replacement part was 11 months old when it, too failed. I would be willing to pay for a lenovo support person to come on site to determine if the motherboard is defective.  If not, I would be willing to pay lenovo for the service.  Lenovo warranty said they were escalating this to the customer support folks and that I would hear something bacy by 10/13/2017.  It is now 10/16/2017 and i have heard nothing. Anyone else having issues with this desktop?  Any suggestionis about receiving warranty service?

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Friends, pls help me to find motherboard with part#90003043 for my Lenovo AIO Idea Centre A730. Lenovo India says not available. I can't believe this, because the product was just 3 months from the end of warranty period. If this is to be believed, then Lenovo products warranty period and product life period is same or what?

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I am using A600 all-in-one desktop. Recently when i switch on my computer, after loading the lenovo screen, the machine automatically switch off by itself. I don't know what is wrong about my computerIs the programme in my computer causing the issue?

Answer:Idea Centre A600 Window 7 start up problem

Try to start in safety mode, if it still doesn't start your pc could be faulty.You can try to start from windows disc to fix os problems.

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I need you help me whit this! My Pc has Windows 7 Home Premium and the software to read BLU RAY is Intervideo WIN DVD. When I introduce the disc stars windvd automatic and shows me a red screen that says i have to update player . my machine has a blu ray unit brand SONY nec optiarc bc5600s slimline the firmware of it is b823, Teach me where and how i can update the software or firmware. dont read avatar movie.

Answer:I have problems Blue Ray idea centre A600 MTM30114MU

to the administrator of this forum tell me if you dont have any answers for my questions and i wont ask you anymore. please tell me something i wanna resolve my problem.

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I have an Idea Centre which has a great screen, but the centre is running so slowly despite my local pc fixer doing his best to clean it up and using an external HD for most files including photos. So I was wonder if I bought a desk top pc only with say 6-8gb RAM and 1TB HD, could I connect this to the centre just to use the monitor only and if so how? I would get my pc fixer guy to transfer all the info I required off the centre to the desk top pc.

Answer:Can I plug a desk top computer into my Idea Centre A310, and if so how?

Welcome to the Lenovo Community !
 
I'm not an owner of your model and I could be wrong, but....... Your A310 does have an HDMI IN port which you should be able to use to receive the video signal from another computer that has an HDMI OUT port.  The problem I see is the HDMI IN port on the A310 wouldn't be a direct signal to the display.  The signal would need to be processed by the A310 before it is displayed on the screen and if you are not happy with the A310 performance I suspect it would effect the display from the second computer as well.
 
Have you ever had your A310 checked for viruses ?  Or was the performance not to your liking since it was new ?

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I have a Black screen issue on an Idea Centre B320. But unlike others on here it really is completely Black, as in no cursor, no logo, nothing! Although Windows loads in the background. Things started happening after the Win 10 upgrade, screen kept going blank, shook mouse, screen back on so thought it was a power save issue that needed adjustment. Then one day it just stayed off, every time i reboot, nothing. Can't boot in to safe mode as screen is completely blank, tried all the keyboard tricks F2 e.t.c, nothing works, i can even get the voice narrator working so can basically log in blind and the start screen loads in the background. Voice narrator informs me that all the screen icons are there so everything is working apart from the screen! One tech guy reconed it was a hardware problem and i'd need a new motherboard at a cost of 200... however, another tech guy said, 'it's a software problem relating to Win 10... so, who is right, and what can i do about it?! Please help if anyone can as it's an amazing piece of kit with a large screen, at the moment i am using a refurb Dell latitude which is absolute crap, so i want the Lenovo up and running again as soon a possible! Any ideas? Regards, Steve.

Answer:Lenovo Idea Centre B320 Black screen

Dear Steve,
 
Welcome in lenovo community,
 
Could you please try to connect external monitor to your machine, and check if you will have signal on the external monitor or not.
 
Regards,
Joseph

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I downloaded age of conan.. and the game says that I need a driver update version 275.33 or higher.. Can someone please help me.. I really really want to play age of conan. Thanks to anybody that can provide any help.

Answer:How to upgrade my B500 Idea Centre's graphic driver?

Download driver and inf file. Replace inf file inside driver folder before installing. nVidia Geforce driver

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I bought a wireless Linksys Router and I was in the assumption that I had a Wireless adapter. My question is how would I install one I read on this site by removing the modem and replacing it with the wireless am I correct?. Also what kind of wireless adapter would I be looking for. Your website for parts is not working today that is why I am asking. Any help  Much appreciated.













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Answer:Idea Centre K210-57078915 Changing to a wireless Adapter

I believe what your are refering to is a wireless receiver.  They make any number of them from USB receivers to the ones that install into your expansion slots.  I installed mine into where the modem was.  Open the case (do not have it plugged in.)  pPull ouot modem card.  And i just put in my old wirelss card. It's a 5 year old Belkin card but gets the job done.  If your looking for a card i recomend tigerdirect.com or newegg.com

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hi all ive joined this forum as last hope of getting info i need. I need a factory recovery disc for my idea centre a310 it is running 64bit win 7. i have tried to contact lenovo so many times im sick of it ,i keep getting told the number i need to call is 1800657527 which does not seem to be in service at all.. My a310 power lead fell out during a recovery to try and get rid of the so many glitches i was having,anyway i could not access recovery ,boot mngr was missing etc i tried to get in touch with lenovo for advice but its impossible i ended up having to install a copy of win 7 without all the frills i got with the computer from factory, just to get it up and running (the recovery partition is now gone!) but i would like to put the computer back to its original state .. the computer is only about 7 mnths old              PLEASE HELP !!!!!!!!!!!!!!!!!!!!!

Answer:idea centre A310 factory recovery disc needed

hi kieranhealy,looking into this right and checking with the relevant department about the phone number.
 
Could i get the date and time of the call you place ?





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I have just bought a desktop computer Lenovo ideacentre K410. When in operation there is always quite an audible noise inside the cabinet, it's like small stowns rolling down the mountain. I suspect it's made by HDD.  A service centre told me it's normal, but it's rather loud and can be distinctly heard at distance 3-5 metres. What can be done about this? Please help.

Answer:Idea centre K410 clicking noise inside the cabinet

A very helpful forum it seems. 

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Hi I'm facing a annoying problem with the rc remoteWhenever i use it (woken up) the system sound turns OffTo fix this I go to BluetoothDevices > lenovo_RC > Properties > Services  ..and toggle the Headset option to OFF and apply the Properties settingsThats when i get the sound back ON. Due to this problem i hate using the remotewhich was one of the greater reasons why I brought this desktop (B500) Would u please provide me with a solution thanksTanseer

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Dear Friends,I have an IdeaCentre A700 - 40241CU.  When I click on the Windows Media Player Icon, nothing happens.  When I put an audio CD in the player does not respond.  Any suggestions? DBE

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After upgrading to Windows 10 (from Windows 8.1.-64 bit) there is a failure message reading"kann keine Aver Media TV Tunerkarte finden" - cannot find a TV tuner card...

Answer:Idea Centre B 540 p - No TV (Aver Media Player TV) after upgrade to Windows 10

hi MS3,
 
Welcome to the Forums.
 
If the machine physically have a TV Tuner card built-in to the B540p then it's likely that it's missing the TV Tuner Driver. You can verify this if you have an entry in the Device Manager that says AverMedia H339A5 DVB-T or AverMedia H339A6 ATSC with a yellow exclamation mark.
 
If you have the above entry in the Device Manager, try to run one of these drivers in compatibility mode and observe.
 
AverMedia H339A5 DVB-T:
AverMedia H339A5 DVB-T TV Tuner for Microsoft Windows 8 (32-bit, 64-bit) - Desktop
 
AverMedia H339A6 ATSC:
AverMedia H339A6 ATSC TV Tuner for Microsoft Windows 8 (32-bit, 64-bit) - Desktop
 
 
Let me know how it goes.

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Hello,I recently did the upgrade to windows 8.1 and now my wifi drops to limited or no connectivity all the time. I tried to update the driver but it still drops. Any ideas? I'm sick of disconnecting and re-connecting. Thanks, TomIdeacentre B450

Answer:Idea centre B450 windows 8.1 upgrade now wifi drops all the time

hi TomN,
 
Welcome to Lenovo Community Forums!
 
Can you share if you have a B450 All in one or B540
      Or a B450 Laptop
 
Regards
Solid Cruver
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Having searched many sites and the internet generally to find an answer to my problem the main answer is to go to the manufacturer of the PC as they installed Microsoft Office Starter 2010 programme.  The problem is as follows:everytime  I finish a Word document in Office 2010 Starter and print off and go to click of/out by Xing top right corner I get a light blue screen which hangs.  By a series of clicking the X and the blue screen I get the message 'WinwordC.exe not working'.  It eventually clears but originally the page cleared instantly. I've tried the 'repair' via the control panel way without success, and re-installed the programme. What is the cause and how does one resolve the problem? Can anybody help please.

Answer:Lenovo A310 Idea Centre - Microsoft Office 2010 Starter Edition

Hello Fshrbcpp,
 
It seem to be some compatibility issue, kindly update the Ms Office 2010 service pack.
http://support.microsoft.com/kb/2460049
 
After you install the service pack restart the system and check the issue.
 
 
Best Regards,
Tanuj

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i didn't even want windows 10 but it installed automatically. i dont know if this is the problem. the machine reboots to a black screen. it requires constant resetting to windows 10 and i have to reinstall all my programs. the computer is not super old so Im ticked off. any advice would be so appreciated, to the point where I will bless you and you will buy a lotto ticket and it will give you back the dollar you spent, thats all the luck i can guarantee. please help or i will throw this computer out of the window and there are many squirrels under my window.  save A squirrel!

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I have XP MCE edition. TV was working ok and still does using WinTV There are no probs with Happuage tuner and I have downloaded latest drivers for NVidia 7800GTX and for tuner. When I try to access TV in MCE I get a message "Component Registration Failure - some of the files for radio or video may be corrupt. Code 3. I uninstalled .Net framework files and reinstalled .Net Framework 2 and 3. I could not get .Net Framework 1.1 to uninstall nor reinstall. My computer is Evesham so cant go to them, Have run Superantisptware and AVG 8.Any ideas? I tried a system restore to 22 May but it did not help.

Answer:Media Centre Failure

repair install of xp??

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I made a clone of Lenovo Think Centre M73 after I clone in Lenovo CPUs of the same type out the command "There has been a signature failure."if anyone could provide a solution

Answer:There has been a signature failure in Think Centre M73

Hello and welcome,
 
I don't have a solution for you but a quick Google of  "clone There has been a signature failure" pulls up quite a few hits.  One common theme is that the wrong partition is set active.  Here are a two of the hits:
 
http://forums.lenovo.com/t5/A-M-and-Edge-Series-ThinkCentre/HELP-After-clone-the-HDD-with-ghost-show...
 
http://www.terabyteunlimited.com/kb/article.php?id=553
 
What software did you use to clone the drive?  Was it a full drive clone?  All partitions?
 
Z.

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Hi, my first post is a result of my PC going awol. Based on my very recent experience my advice for anyone who believes they have a hard disk failure is to check your hardware first. In particular, with an HP Media Centre PC, check that the SATA from the hard disk to the motherboard is doing its job. After many inconsistent results attempting to use the system restore options available in Windows 7, each attempt threw up a different error message, I replaced the SATA cable when the Restore options could no longer see "C" drive and the System Image option could not find a place to put the image. Et voila, instant success!
So check your hardware, including cables etc first.
Best of luck.

Answer:Hard disk failure on HP Media centre PC

  
Quote: Originally Posted by alexbcrazy


I replaced the SATA cable when the Restore options could no longer see "C" drive and the System Image option could not find a place to put the image. Et voila, instant success!


Good job!

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Idea Centre MTM53162hu will not connect realtek PCIe FE to wifi. Have tried to set up IP address, and still no connection. Lenovo said it was a wifi card??

Answer:Idea Centre desktop wifi will not connect to wifi

hi nmcreatrix,
 
Welcome to the Forums.
 
Upon checking the MTM: 5316-2HU, as per this merchant, the product doesn't appear to have a wireless adapter. Also, the Realtek PCIe FE is an ethernet controller. 
 
Can you try to:
1. Open Device Manager (press Windows Key+R > type devmgmt.msc) then naviate to the Network Adapters and seeif you have a wireless adapter listed
 
Screenshot:Spoiler (Highlight to read)
2. If you don't find any wireless adapter, see if there's an "Other Device > Network Controller".
   - if there is, the wireless driver is not installed, try to get the hardware ID and paste it here (see this guide). Otherwise, the machine most likely doesn't have a wireless card installed.
 
 
Hope this helps

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Hello, I want to replace my SATA HardDrive for a New SSD Disc. The problem is that the Bios does not recognize the SSD when I connect it, My Bios level is [ICKT23AUS] from 2013... Curiosly the Recover CD's Did the work on recovering the system to the new SSD, but won't boot, since Bios doesn't recognize it as a Sata Drive even changing from IDE to AHCI...  I don't find a new Firmware for this Idea Centre B550 Desktop... Any Idea?

Answer:Idea Centre B550 SSD Upgrade / Firmware Upgrade

It's possible the CMOS isn't being updated with the hardware change.  With the SSD drive installed try clearing the CMOS.  The clearing process will erase the stored hardware configuration in the CMOS and then do a fresh inventory on the next reboot. 
 
To clear the CMOS just unplug the power cord and press the power button for 60 seconds or longer. 

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Hi, Coud anybody please provide a list of any carry-in repair places in the UK? I live in Somerset. My Yoga 500 makes a loud whirring airplane engine noise which can be heard from the other side of the house. Similar issue decribed here: https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Lenovo-Ideapad-Y500-Fan-Noise-Problem/td-p/1219... I need to repair ASAP. So far my emails have not been replied to. I will upload a video of the problem shortly. Thank you.

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