Computer Support Forum

Q700 Operating Manual Additional Information

Question: Q700 Operating Manual Additional Information

I got a Q700 earlier this year and love it but I am now ready to use some of the advanced features such as TV mode, recording video, and the remote but the manual is very basic and does not show instructions completely or not at all. Is there somewhere I can find a "Q700 for dummies manual" or is there more detailed info on the PC that I just have not found yet? I have HD cable for the TV and a seperate B-Ray player so this is priority for connecting. Any suggestions will be appreciated.

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Preferred Solution: Q700 Operating Manual Additional Information

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Q700 Operating Manual Additional Information

Hi Alex_GA, and welcome to the Lenovo User Community!

It's OK to bump your post if there are no replies after a few days. I removed your new duplicate post.

I see the user manual you refer to online:

HDMI is the best TV connection option.

If you have some specific questions, the community can probably help you out.

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I need help with my computer. I visited a website called and screwed up my computer. Before this I couldn't upgrade my computer.

Deckard's System Scanner v20071014.68
Run by Daryn on 2008-01-21 00:09:15
Computer is in Normal Mode.

-- HijackThis (run as Daryn.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:23 AM, on 1/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Yahoo!\NAV\navapsvc.exe
C:\Program Files\Yahoo!\NAV\IWP\NPFMntor.exe
... Read more

Answer:Please help! Additional information inside!


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I keep getting this message which says that Additional log on information is required.Sometimes i get this message when i boot windows or sometimes when i logoff and log into windows again.

help would be appreciated.I have updated the drivers.


Answer:additional log on information is required!

Hello Mahesh,

Read through this thread, it seemed similar to this one and someone there may have the answer you are looking for:
additional log on may be required warning

However, if none of that helps you, post back here in this thread and I'll see if I can help you further

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hello, a few days ago the account of a game that i play was hacked and destroyed and im thinking that he hacker got in due most likely a keylogger or any form of spyware/malware can keep logs on what you do from my understanding. Ive done the basic tests, run "AVG" scans and spybot search and destroy scans but a problem appears when i try to remove a file using spybot, it basicly says that the file is in use and i cannot remove it so i got out hijackthis, but sadly i dont know enough about pc's to know what i can remove and i cant.
thanks in advance

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Razer\Diamondback 3G\razerhid.exe
C:\Program Files\Razer\Lycosa\razerhid.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
D:\Program Files\Steam\Steam.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Rainmeter\Rainmeter.exe
C:\Program Files\Raz... Read more

Answer:Hijackthis log + additional information


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I have been burning some cdd image files using Clone CD and every now and then I get this error message HARDWARE FAILURE : NO ADDITIONAL SENSE INFORMATION" and it fails. Anyone know what this is?

Answer:No additional sense information

Is there an error code ? click hereTry burning slower - it's possible the writing cannot keep up with the reading.

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Good morning all,

I recently began getting the BSoD with the above mentioned error. I assumed the problem was RAM since my PC would run for 15 to 30 minutes before getting the error and crashing, so I replaced the RAM. Unfortunately, the problem persisted.

I then ran a checkdisk on my primary drive (SSD) and no problems were found.
I ran a Malwarebytes scan and no problems were found.
I removed my secondary drive (HDD) because it was very old and was only being used for backup, just in case.
Unfortunately despite all of that, the BSOD happened again, within the typical ~25 minutes of being powered on.

My page file size was set to 400MB (minimum recommended for dump files), but I changed that setting to completely disable page files - however I did not reboot afterwards, and the problem happened again last night before the new setting took affect. Unfortunately I do not currently have a crash dump because that PC is at home and I am currently at work.

My next step was going to be to return the new RAM and replace the SSD, with a fresh Windows install. Before I do that though, I was wondering if anyone else can offer any insight?

Windows 7, Intel i5 2500K, ASUS P8Z68-V LE motherboard. Computer has been functioning perfectly for approximately 3 years until this problem began.

Thank you!

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I musta done something. This option is grayed out under Tools -> Options -> Libaray?

Anyone know how to fix it?


Answer:Retrive additional information from the internet

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Additional information might be required keeps popping up and keeps kicking me off the internet. I am using wireless connection. It keeps connection to the router but keeps kicking me back to the additional agreement page. I have had this problem at other locations too. I as using windows 7. Thanks for any help you can give.

Answer:Additional information might be required keeps popping up

Welcome to Seven Forums,

Run the Network Troubleshooter and see if it helps.
Using the Network troubleshooter in Windows 7

Also, remove all the wireless networks stored in your computer then add the SSID that you're trying to connect to with the correct encryption.
Easy Way to Delete Wireless Network Profile in Windows 7

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When I install KB2446708 I get after the system start the popup "Additional log on information may be required". I uninstalled it and it seems to be gone.

What is this good for and how can I avoid it when this fix is installed?

Answer:KB2446708 Additional log on information may be required

Hi xaver
The KB you mentioned is for .Net.
Visit the following site and read the entire page to resolve your problem.
Good luck

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After installing today's (13-11-2012) updates, I constantly get the following message: 'Additional log on information may be required - click to open you browser' If I execute my browser nothing happens (off course) I'm on a cable internet connection which doesn't require log on information what so ever. PC is via Ethernet cable connected to a linksys 54GL DD-WRT router. How can I fix this annoying and stupid problem? Edit] I use OpenDNS

Answer:Constant 'Additional log on information may be required' pop-up

same with me , after todays update this error keep popping up but my internet connection is working fine

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Whilst on the internet I keep getting the 'additional log on information required-click to open your browser' bubble popping up. When this happens it briefly disconnects me from the internet (it automatically reconnects within a few seconds) and sometimes when I turn my laptop on it will connect to the internet but wont allow me access to the internet.
I have had my laptop/internet service provider/modem for nearly a year but this problem has cropped up in the last few weeks!
I'm assuming that it is an update issue of some type as when I connect with my PS3 it stays connected with no interruption in connectivity at all.

I am using a wireless connection, my ISP is Vodafone Ireland and my modem is a black ZyXEL (P-66OHN-T1A) Eircom modem.

Any help will be greatly appreciated as this issue is intensely frustrating!

Answer:Additional log on information required keeps popping up.

Welcome to the forums!

Have you tried running an sfc/scannow? We have many excellent tutorials here at the forums, written by some very capable people. Here's one on how to do that if you haven't before. Just click on the link.

SFC /SCANNOW Command - System File Checker

If this is a "new" problem have you tried a system restore to a point before this started? (always start with the simple things) I'm assuming you have already ran your malware and anti-virus scans of course.

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Is it possible to show additional file information at the bottom of the file explorer like it was in windows 7?
It was especially useful when the view is set to details and no thumbnails of images are shown and when i click on an image it shows a little preview at the bottom of the explorer.
I added a screenshot of what i mean:

Answer:Show additional information at bottom of explorer?


you may then install "old new explorer" to get windows 7 bar commander back in windows 10

here's a direct link to 1.1.7 last realease

I had no problem under windows 10 RTM 10240 but had not tested under 10586 version 1511 so use it at your own risk or make a backup before


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Patch Tuesday on Oct 8, 2013 had 24 important updates. But BEFORE those updates I developed a new problem:

Network/Internet Access Icon: In the lower-right of the desktop, in the notification area, I receive a frequent pop-up notification that states, " Additional Log on Information may be required. Click to open your browser"

If you click it, it does open your browser but no more prompts---it just opens the browser normally. Pop-up definitely appears on start-up or re-start. After you close the pop-up a few times the pop-up quits but will reappear on start-up or reboot.

In googling the problem, the same problem appeared not in 2013 but 2012. Some answers seemed to identify a Windows Update KB number that was the culprit so uninstall the KB or wait for another KB update to fix it. Other answers talked about "switching DNS setting on router to "auto retrieve from provider". Another answer talked about disabling "Enabled NX Domain Redirection" option. Another answer talked about messing with the "registry key and set to zero for DNS", These are some areas I am not confident with, especially messing with the registry.

Help please. Thx.

Answer:Additional log on information may be required in notification tray

I also had this notification a few days ago. Since it was no problem I did not bother much and did not get into research mode to find out why this was happening. Now however it has disappeared and the notification no longer appears.

Will be interesting to see what others have to say on this problem.

EDIT: The only Password that is remembered in my system is that of SevenForums.

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Is it possible to show additional file information at the bottom of the file explorer like it was in windows 7?
It was especially useful when the view is set to details and no thumbnails of images are shown and when i click on an image it shows a little preview at the bottom of the explorer.
I added a screenshot of what i mean:

Answer:Show additional information at bottom of explorer?


you may then install "old new explorer" to get windows 7 bar commander back in windows 10

here's a direct link to 1.1.7 last realease

I had no problem under windows 10 RTM 10240 but had not tested under 10586 version 1511 so use it at your own risk or make a backup before


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After you have copied out or made back-ups of the data you need to save to external media and want to do a complete wipe secure erase of the entire Hard Disk Drive / Solid State Drive, have a look at Step One of the Optimize tutorial below then boot the Windows installation media to start the Windows 7 installation process.

Whether you use diskpart to run either the clean all command to completely wipe a HDD / SSD or just the clean command to remove the format configuration data and don't use diskpart to create at least a single partition to do the installation to, letting the Windows installer do the format, the new Windows 7 System Reserved partition will be automatically issued, if you want to make your own decision whether this partition is added, study these two (2) options below. If you do not want to create the new Windows 7 "System Reserved" partition use the outline in Step Two #2 to create, format and mark Active a single 100GB partition to do the installation to.
If you do want to create the "System Reserved" partition use the outline in Step Two #3 to create, format and mark Active the System Reserved partition and then create and format the 100GB partition to do the installation to.
Either way, running the clean all then creating and formatting the partition(s) using diskpart will get you the best possible space to do a clean install of Windows 7 to; you can always extend the Windows partition to include the remaining unallocated space on th... Read more

Answer:Additional Secure Erase / Wipe Information

Need help reinstalling my windows 7 back on computer w/o my disk

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I've been having a troublesome, recurring problem with my network:

Usually my connection works fine for extended periods of time, but eventually an error will crop up asking for additional log on information, and the network will lose internet connection. Running Windows Network Diagnostics will come to the conclusion that I need to complete the log on process, and takes me to a blank browser page (since there's no internet connection). Rebooting/resetting the modem, router, computers doesn't seem to have an effect, and the problem usually just seems to go away on it's own.

But it always comes back. My ISP (Comcast) and router manufacturer (Asus) had no answers, and Comcast suggested I ask someone else.

Thanks for any help.

Answer:Additional Log On Information Required/Complete the Log On Process

Welcome to Seven Forums,

Is the issue wired or wireless?

Have you updated the ethernet adapter's driver to the latest version?

Might be helpful if you can provide us some additional information regarding your issue.
Basic Requirements Before Posting your Networking Thread

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I am in need of a manual (or any information) for a friend's laptop that was given to him without a manual. The unit is from MAG Portables and is a model 8530CDT. Microsoft Windows 98 (installed) System Info shows an INTEL Pentium II with 64 MB RAM with a 4 GB drive. I believe the year of manufacture must be about 1998-1999. It appears to have a Toshiba CD-ROM XM-1802B installed. I have tried the company website (my first choice) but they have apparently sold or released the domain name ( to a search site (I hate when this happens).

Does anyone know if this company still exists and if they have a website running? Any info would be greatly appreciated (I have never heard of the manufacturer before).

Answer:Need information / manual for MAG Laptop

These were built to order from what I'm seeing. 300MHz Celeron Processor, 15.0" Active Matrix display XGA 1024 x 768, 128kb of level 2 cache, 64MB RAM, 4.3GB HD, ESS Maestro-2 PCI audio chip with software wavooks include one Type III or two Type II PC Carion monitor, projector, or VCR; a fast IrDA-compatible infrared port A transmitter/receiver for infrared signals, a Universal Serial Bus (USB) port, high-speed serial and parallel ports, a PS/2-style keyboard/mouse port.

Next I went to the way back machine which keeps an archive of old webpages and typed in but I got this

We're sorry, access to has been blocked by the site owner via robots.txt.Click to expand...

Mag Portable Technologies
2801 South Yale Street
Santa Ana, California 92704
(714) 751-2008
(800) 533-7515Click to expand...

I'm almost sure those numbers won't work.

1. Media Contact - [Cached]

Published on: 8/1/2002 Last Visited: 8/1/2002
While MAG Portables will maintain 100% employee retention throughout the acquisition, there are two notable promotions: Saeed Shahbazi will be appointed Chief Executive Officer and President of KDS Computers, formerly Vice President of Operations and Sales of MAG Portables, and Del Larsh will be named Vice President of Sales of KDS Computers, formerly Vice President of Channel Sales with MAG Portables.
"We are thri... Read more

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I am sure that this question will seem dumb, but just out of curiosity.........

I am running XP Home Ed. on my it possible to have more than one o.s. on my hard drive? In particular, can I have xp on c drive and somehow have another drive that I can switch to when I want to use 98?

Answer:Additional Operating System

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I am in need of a program that can clear a record of me printing a coupon. I print a lot of coupons and am limited to printing only 2 per computer. I have 4 computers I print off of at home, but would prefer to use one computer to print as many as I need. My computers are all hardwired to my router. My windows xp or windows 2000 os is what I would use. I have tried clearing my history, cache, and temp with no luck. Any working solutions would be appreciated.

Answer:Need program that clears my information to print additional copies

This is likely against someone's terms of use. We don't help with things like this.

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First I will give a short backstory on my problem. Every day I will get a blue screen and do a system restore and it will work again for a day or two, but then I will get the same BSoD again. I have recovery discs should I use them? Or is there a way to fix this? Thank you.

Problem signature:
Problem Event Name: BlueScreen
Additional information about the problem:
BCCode: 1e
BCP2: FFFFF800030C273D
BCP3: 0000000000000000
BCP4: 0000000000007D93
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Answer:BSoD: Memory Management + additional information inside

Follow the instructions here>
Lets see if the BSOD dump file(s) can tell us whats going on.

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I bought this unit here

HP seems to have forgotten they ever made these things as usual. Has anyone out there kept a manual scan from this unit?

It is a unit that takes any video input, adjusts it and prints frames or multiple frames on a sheet of paper via any normal HP Deskjet or laserjet printer

So it converts a normal HP printer into a Video printer.

The problem I have is removing the date print code, I'm uncertain how to do it, I also need to know how to effectively use all the functions since I'm not familiar with the unit


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Hi all,

I've been poking around the internet looking for a manual for my second-hand switch. It says Excel on the front but underneath it says Protac.

Anyone able to help me with finding a manual or knowing things like whether I can log in via a browser window and configure it and if so, what IP address, username and password I might need?

I've attached two pictures.

Thanks all.

P.S. If somebody even has a good guess based on other equipment they have used for an IP address, that would be much appreciated.

Answer:EZ-SW16D switch - need a manual and/or information...

Do I feel like an idiot or do I feel like an idiot?? Don't answer that one!! :mad

Okay, the main reason I was after a manual for our switch was because I had recently included a second-hand switch in our LAN layout to hook up more computers (because we don't have enough ports on our broadband modem to connect our machines and still easily be able to hook up visiting machines) and we had struck a problem with network access to shared folders.

Now somewhere around that time, access to my laptop from the other computers was lost. Did I, or did I not, assume it would have something to do with the switch? I did, of course. Did I remember that my PCMCIA network card drivers had become corrupted, necessitating uninstalling and reinstalling it? I did not. Was this the real cause of the laptop being inaccessible due to the File & Printer Sharing being removed along with the network components that were removed when I uninstalled the network card? It was.

So if someone could just tell me what features you would expect in an average switch and whether they would normally have some way of configuring them through a browser window or some other way, that would be much appreciated. And I'll stop wondering if I need to configure the switch correctly to facilitate file sharing.

And now I'll go and hide my red face.

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I need help in identifying and removing virus files. I am running WinXP. My computer has been behaving strangely for a while (really slow, freezing, etc.). I was confused until I found out my daughter has been running her desktop without any virus protection. I'm using AVG anti-virus (the free one). I ran a complete test and it came back with quite a few infected files. The program cleaned (I think that's the right term) the majority of the files. There were a handful left that I moved to the virus vault, then deleted. I assumed that would be the end of it. But my computer isn't any better. In fact, it's worse. On the internet; I can no longer access games that I used to play (at,, etc.). They don't load. Also, I can't download anything. Each time I try I receive an error message that says, "Internet Explorer cannot download.... (any file) from... (any site). Internet Explorer was not able to open this internet site. The requested site is either unavailable or cannot be found. Please try again later.". , when I try to open any MSWord documents or the program itself a windows installer opens up and just sits there. So far, I've gotten impatient and close it from task manager. I've rerun the virus scan many times and have been unable to duplicate the results. But I'm pretty sure I've still got some infected files. I don't recall exactly which viruses it detected on the first run and I didn... Read more

Answer:Manual Virus Removal: Help and Information

hi, welcome to TSG.

Download hijack this from the link below.Please do this. Click here:

to download HijackThis. Click scan and save a logfile, then post it here so
we can take a look at it for you. Don't click fix on anything in hijack this
as most of the files are legitimate.

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Hi,I have a small laptop that i carry around at work, i am thinking of installing windows mobile 6 as a second operating system, the idea is that i can access contacts, appointments,excel etc quickly. i am currently running windows xp professional. if i install it will i still have to wait for windows to fully load or will i have access quickly to mobile 6 any advice would be appreciated.

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:00:53 PM, on 4/1/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
... Read more

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I am looking for a XP operating maual, does anyone know where i can find a downloadable one

Thank you


Answer:Solved: XP operating manual

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Have searched on the lenovo list of models for a manul and my model or product id isn't there. Also under support for product isn't there either.  machine type 8808 Model# 94u Can't find information, manual.... Need assistance having major issues and this is a prerequisite


Go to Solution.

Answer:Machine type 8808 Model# 94u Can't find information, manual....

m55 8808-94u had xp/vista,so there will be no manual for it. you can find cabinet and hardware replacement pictures in lenovo support.  The operating system documentation is that to refer.

find joy.

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Although my registration was accepted by Toshiba (for cash redemption) I cannot find any operating manual or details on Toshiba website.

Can anyone please help with operating instructions

Answer:I cannot find any operating manual or details for Satellite L500/033


It seems to be a Satellite notebook which belongs to Toshiba Australian!
All details should be posted on Toshiba Australian page:

There are different L500/xxx models? if you would not find your unit then this would mean that the information has not been published yet?

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I’ll try to explain, I hope you will understand.

When I click on “Computer”, using windows 7-64
I get “favorites” that has my desktop info,
Plus I get down below after my drives, the files that are on my Desktop.
I used to only see “desktop, my documents, and my drives.
Not all the desktop information was below that.

How can I not see the desktop information below my drives, or is it possible.
I think that may be in “folder options”, or “Organize”, but I’m not sure
I tried them all, but could not remove the desktop information below drives.

I don’t want to delete them, but just don’t want to see them below my removable drives, or hard drives.

You guys sure do help me out a lot, and it is appreciated.

Answer:Solved: Additional Information on my desktop "computer"

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I wanted to know, if the recovery disk which has been delivered with my Toshiba computer deletes *all* the information from the hard drive, *or is there any possibility, that damaged software (malware) that has been installed on my computer some time before resists after using recovery disk ?*

If I use my recovery disk the program just asks me if I wish to delete my hard drive and informs me that all my data will be destroyed if I use this recovery CD". After this single question it begins with the recovery process. Is it "normal for that disk, that it does not ask me any further questions about "which partition will I recover and so on and it begins with recovering after this single question?

What cleaning disk from Toshiba could I use otherwise, if this recovery disk does not delete all the old information from the hard drive to ensure that *everything* from my last hard drive is cleaned up?

Thanks for answer!

Answer:Does recovery disk really delete all information from old operating system?


If you use the Toshiba recovery disk, all data will be erased on the HDD.

Before the reinstalling starts, the HDD will be formatted. Malware and other software will be erased.

So you don?t need an other disk or program to erase the HDD.

Try it and you will see it works. But first, backup your data.

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ok so about 2 weeks ago ive been noticing that any cd i burn, half of the cd would be un readable . so for example: if i were to try burning a 21 sond cd i would only be able to listen to songs up to song 7 or so and the rest of the songs were showing up on my cd player screen but no sounds would follow...

so ive tried the usuall stuff here...first did a scan with adaware se and spybot and then i un installed then re installed my cd burners drivers and tested the burnign out on nero once success at all......

so heres my nero log maybe u guys can find something. thanks.

Drive Information
Drive : LITE-ON LTR-52327S
Type : CD-RW Recorder
Firmware Version : QS0C
Buffer Size : 2 MB
Date : ?
Serial Number : ?
Drive Letter : F:\
Location : 1:0
Mechanism : Tray
Read Speed : 12, 8, 4 X
Write Speed : 52, 48, 40, 32, 24, 16, 12, 8, 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : Yes
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96
Disc Information (F:\)
Type : - no disc inserted -
Capacity : 00:00.01 (0 MB)
Tracks : 0
Sessions : ... Read more

Answer:"D:\ access denied" and "no additional sense information (000000)" Burner Probs

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Sometimes when I try to connect to a wifi network, i enter my username/password, it tries to connect for a while then I get the same popup asking me to enter my user credentials...again.
There is never any reason specified for why I am being asked to re-enter my user credentials.
This is extremely annoying. How can I troubleshoot this if Windows does not tell me why?
Event viewer shows no error messages either.
Is there any way to get Windows to tell me why I am being asked to re-enter my user credentials?

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Hey guys:

I'm an idiot!!! Last night I deleted my System Volume Information folder off of a Raid-0 set of hard drives. As I mentioned, this raid set is not drive with my XP on it. This is just a drive for storage of pictures, video, and other programs I prefer not to have on my C:\. I did take go as far as to turn off System Restore before deleting it. Now when I boot up I cannot access the drive at all. It tells me that "The drive is not formatted. Do I want to format it now?."

I don't want to do that and I am wondering if there is a way to create a new System Volume Information folder so I can access the drive again???


Answer:Deleted System Volume Information Folder on a Non-Operating system drive???

I think you are connecting the dots...where there is no connection.

Deleting a system volume folder...isn't possible by me, even when system restore is not used (I always disable SR immediately after a clean install). Even though the folders are empty and I don't have SR employed, the system won't allow me to delete these empty folders.

I believe that the problem is your RAID setup...perhaps you ought to try to repair it.


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Question: Q700 - A/V IN port

I just got my hands on an IdeaCentre Q700 and I was looking forward to play (and it works as expected) and record through the A/V IN port.My questions are:1. Why there is no cable to connect to this port?2. Where can you buy such a cable?3. What program can I use to see this port to record from it or simply play it to my HDTV?4. Is this A/V IN port linked to the tuner or the motherboard?Thank you in advance! 

Answer:Q700 - A/V IN port

I just call Lenovo Tech support and I am getting no-where. The Tech support said to call sales and ask them for support??????/ This s-video port is a non-standard 8 pin cable. If you force a 4 pin USA s-video cable it will break. How on earth am I going to get this solved. This unit was made for sale only in the US but with a Chinese S-Video port! I have 2 units of these and more on the way.  

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Question: Q700 HDMI to VGA

i need a temporary solution to connect my new Q700 to my projector. i only have a VGA cable running from my computer station to the projector and i have not installed any HDMI cable yet as this requires a lot of work. i already tried 2 adapter connection, HDMI to DVI, DVI to VGA, and it didn't work. i would like to know if an HDMI to VGA adapter will work. i found an adapter at Amazon, DisplayPort to VGA, but i'm not sure if it will work with the Q700 and i don't want to buy just for testing. your discussions/suggestions will be greatly appreciated. thanks.

Answer:Q700 HDMI to VGA

I dont think any of those will work.  HDMI is digital and VGA is analog.  They do not mix.  You will probably need some kind of converter box which will cost you money and the picture quality wont be good.  I suggest you just run the HDMI cable straight.   

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Went online to consider ordering a Q700 Nothing there.  What's up?

Answer:What happened to the Q700 ? The Q700 was / is an HTPC, not a Thinkpad - was listed under the IdeaCenter section.  There is still a page but no way to order

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Question: Q700 & Bluray

When I got my Q700 a couple weeks ago, I noticed on the box that it claims to play BluRay discs.  However, when I put one in, the drive couldn't read it.  Is this a marketing mistake that the Q700 isn't supposed to be able to play BluRay, or is my drive bad????  I tried another disc & got the same result & tried restarting & got the same result. any thoughts?  

Answer:Q700 & Bluray

You must have misread, the Q700 does not come with blueray.  There is a K series 230 that does but if it says so on the shipping box then that must be a printing error.

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Question: Q700 Died?

My IdeaCentre Q700 computer cannot start up today. The CPU fan keeps running at high speed but there is no video output on my LCD screen (completely black screen). The computer just hangs up with only the fan running and only the power light is on.  It was working well last night but today it suddenly died. What's wrong?

Answer:Q700 Died?

That's sounds like a corrupt BIOS or motherboard. If it is under warranty, call customer service.

IPnaSh First Spanish Community Guru - Colaborador ad honorem

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Question: Q700 HDMI to DVI

can anyone confirm if an ordinary HDMI to DVI adapter will work from Q700 to an LCD monitor with a DVI port? thanks.

Answer:Q700 HDMI to DVI

Yes it will work. However you will need to get a seperate audio cable.

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Hi there, I just bought the IdeaCentre Q700 30151NU.  I have it hooked up via HDMI to my Samsung plasma.  I also have a Blu-ray player and XBOX 360 hooked up with the exact same type of HDMI cable.  The Blu-ray and XBOX picture quality I would rate a 10/10.  The Q700 picture quality I would rate 6.5/10.  I've tried to set my Samsung to the same picture mode (DYNAMIC), but it's still lacks in calrity/colour. Is there a way I can improve the picture quality, either by tweaking the video card or a or a upgrade via download?  Thanks in advance for your help

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Just got everything up and running and all is great.  I have looked everywhere and can't find any instructions on how to program the bottom buttons on the media center remote.  I want to be able to open the hulu desktop program.  I would also like if possible to close windows media center with of the buttons.  Please let me know.  Any help would be great.

Answer:Q700 Programming the remote

I'm not sure how to program those buttons, but here is how to add the Hulu desktop icon into Media Center:

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Hi everyone,I Plug in my Q700 to the pionner plasma 1080i (hdmi) and everything worked with out an problem.  I also plug in the cable tv line in to Q700 and started to watch it for a while, then I relized  it's not picking up the local HD channels.  Did I miss a step on the set up?  

Answer:IdeaCentre Q700 ( Cable Tv )

vin, I assume you're using Windows (Vista) Media Center. During the first time TV setup, Media Center asks you some questions regarding the TV setup. I think that if you select " Cable TV" you would not be able to use the digital over the air channels. You can verify this by redoing the setup under Tasks. Trester

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is there a DisplayPort port on the Q700 or is this the same as the HDMI port? If there is a DisplayPort port, can I use an adapter to output Video to VGA?

Answer:Q700 DisplayPort Port

There is no DisplayPort on your Q700.  However some models do have HDMI.  They are not compatible.  Also, the q700 does have a D-sub VGA port.  Why not just use that if you want VGA?  HDMI would be the highest quality. and would be perferred.  Remember that HDMi is compatible with DVI (without sound), so if your TV had DVI, you can use that option.  Good luck.

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I see the Q700 comes with DDR2 memory but the specs for the chipset say DDR3 is supported. Also the memory it comes with is  is 667mhz? Is that right? Why not 800mhz which the chip bus runs at.has anyone tried upgrading to faster memory and been sucessful?Thanks


Go to Solution.

Answer:Q700 Memory upgrades?

To answer my own question DDR2 and DDR3 memory are not compatible and one will not fit the others slots. the key is in a different place.   Plus DDR3 memory requires 3 slots and there are only 2  (DDR3 means 3 channels)  To make use of faster DDR2 memory one would have to change the voltage/ multiplier settings in the bios EG- overclocking. Or by changing out the processor to one with a different clock speed.I don't know if that is possible but it would certainly void the warranty.

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Question: Q700 model change?

I just see now that the  30151LU  model is no longer available.  Any ideas how come?  This had w7 installed and was what I ordered.   It leaves me uncertain as to whether I will even get it.    Well if they don't fullfill my order I can always get something else from someone else. 


Go to Solution.

Answer:Q700 model change?

Never mind now it is back.. Kinda strange though. Now it lists the W7 version as not shipping for a month or more.  It seems they just can't fingure how to install W7 correctly on this computer at this time.  The thing is there are coupons showing up on the coupon deal sites to get up to $100 off the Vista version and for a hundred bucks off and a free upgrade to W7 it looks like that is the better bet for the price conscious.  To further muddy the waters Dell is about to release their own W7 Mac Mini clone  the  Zino/Inspiron 400. The competition is heating up. The Q700 looks like it has the better processor specs but the Zino has better graphics hardware. What they need to do with the Q700 is up the processor to a E7500 and make the graphics updated to G45 instead of G43.  Sell that with W7 64bit and 8Gigs memory option. That would make it more impressive.

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Hi there, I just received my Q700 in the mail, and I am excited to start using it; however, when I connected my Philips HDMI-compatible TV to the Q700 and set it up, I can get an image on the TV... but the image is verry blurred with what can best be described as "digital fuzz" over top what I am supposed to see. It almost seems like the display is scrambled somewhat. I was just on the phone with Customer Support for a VERY long time... to no avail, so I really hope that someone can help me here. All I got out of Customer support was that apparently "Philips" brand TVs aren't supported by the Q700 - which seems sort of astonishing (if true), as that wipes out an entire brand of compatability. If anyone from Lenovo - or anyone else with some insight - could please help me out, it would be greatly appreciated. I need to know if this system is going to suit my needs, as it seems that it has the ability to. Thanks in advance, - Jake

Answer:Please Help: Q700 - HDMI TV Problems

It sounds possibly like your Q700 is outputting a higher resolution then your TV can handle.  Have you tried hooking your Q700 up to a regular computer monitor via the VGA cable and then setting the output of the Q700 to a lower resolution?  

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Question: Q700 HDMI issues

Please beware that Q700 seem to support only high resolution 1080P displays! I could not get it to work with 720P unit. Now I have no choice but to sell it.

Answer:Q700 HDMI issues

I get mine to work with my a 720 Sylvania TV LCD, but not after some tinkering (see my post). Via HDMI the resolution is 1280x720, VGA 1366x768.

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I was hoping to use the Q700, which we have hooked up as our media center PC with TV tuner, to transfer my VHS content to DVD.  It would be great to know if anyone has done this process before and the necessary steps.  I'm guessing I could hook up the VCR to my TV and play it through there, but I'm unsure how to then capture that video onto the PC.  I'm not sure if I'd be able to hook up the VCR directly to the PC. 

Answer:Using Q700 w/ TV Tuner to transfer VHS to DVD

I think this would work.  You would use a coax cable to connect the RF output on your VCR to the TV tuner input of the Q700.  You would then tune your Q700 to channel 3 (or 4) depending on how you have your VCR set up.  Tell windows media center you are watching "live TV", then start a recording.  1) On the start screen, scroll to TV + Movies, and then click live tv.2) While a program is airing, move the mouse, and then click Record on the transport controls. You should then be recording your VCR to a file in Windows Media Center.  Then follow the instructions at the link below to burn them to DVD. I'm not sure how good the quality will be, or if you may need to somehow compress them before burning to DVD, but this is the general idea.

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I just received the Q700 without the TV tuner and Remote and I was wondering if I can either purchase the Lenovo remote separately or just add a Media Center IR Remote and have it work?  Any suggestions?  Thanks!


Go to Solution.

Answer:Remote Control for Q700

I am using a Logitech Harmony 670 and is working fine. I needed to program it for Microsoft Media Center. Maybe that means that any Media Center certified remote works with the Q700.

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Quick question:  Is the Q700 capable of more than just stereo over HDMI?  I have it connected to a Sony KDS-A3000 which then carries the sound to the receiver over Toslink.  My other devices all do 5.1 but the Q700 only shows stereo in Sound Settings.  Any thoughts?  What drivers should I use?  Lenovo tech support was unhelpful, at best. e.

Answer:Q700 only stereo over HDMI

First, the Reltek audio driver is not the one handling HDMI audio, the Q700 uses the Intel G45 graphics driver that includes the HMDI audio driver. Under Control Panel, Sound, you need to be sure that HDMI is selected as "Default" and that 5.1 is the speaker configuration. Hope this helps. Trester

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I'm not 100% sure if the DVD writer  in the q700 is Lightscribe capable.  Is it?   I see conflicting info and no indication of it on the unit, box, or user manual.  Any assistance would be great!  Thx.

Answer:Q700 Lightscribe capable DVD writer?

Looks like your system does not have a lighscribe enabled drive.Atleast that is what the feature section says in the site  Do you get to see light scribe service in the services menu? 

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I have 2 Q700's and have noticed a quirk in the system that I haven't been able to solve.  When I connect HDMI and use a separate jack to the speaker connector in the back of the unit, it cuts out the audio on the HDMI cable.  Does anyone know a way around this? General observations on the units... +Great size+Works great playing slingbox video/netflix/internet video+Quiet -Poor Lenovo support -- it is non-existent-LONG delay getting the Win 7 upgrade (and then needed to order one for each system at $17 each for the "free" upgrade-HORRIBLE BLUE FLASHING LIGHTS on the front -- Inconceivable that they did not include a disable capability on a HTPC If I had to do over again, I would probably look at the Dell new small form factor PCs Thanks!

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Bought the update from windowns 7 home premium to proThere's no install, just a "product key" that enables some features. But - XP Mode is not supportedI can't find any setting in the BIOS to enable "hardware-assisted virtualization".I called Lenovo, and Microsoft but neither has any information on the Q700. And both point to each other.Microsoft also pointed me to Intel.It's rather dissapoitning and quite a surprise this doesn't work. Messages from various windows:[Window Title]Windows Virtual PC[Main Instruction]Cannot start Windows Virtual PC Host Process. Check the System event log for more details[Content]Windows Virtual PC requires hardware-assisted virtualization. There is no hardware-assisted virtualization support in the system.[OK]  [Window Title]Windows Virtual PC[Content]Windows Virtual PC cannot start because this computer does not support hardware-assisted virtualization.What is hardware-assisted virtualization?[OK]  [Window Title]Hardware-Assisted Virtualization Detection Tool[Main Instruction]This computer does not have hardware-assisted virtualization[Content]Windows Virtual PC requires a computer with a processor that has hardware-assisted virtualization.Learn more about Windows Virtual PC requirementsWould you like to send details about your computer hardware to Microsoft to help us improve Windows Virtual PC? The information collected will not be used to identify or contact you. Read our privacy statement online.[OK]... Read more

Answer:Q700 Windows 7 Pro - XP Mode not supported!

It does not depend on the OS you choose.It depends on the processor.Which processor does your system have?

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Answer:Q700 no audio from files or web, but works with DVD

hey dcw_999,Users of Internet Explorer 9 are experiencing problems creating posts and private messages. The content is lost and appears blank when posted. While this is being investigated and fixed, please use Quick Reply, Internet Explorer 9's Compatibility View, or an alternate browser to post. Thank you.

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I only got 1 driver disk. when I put it in it locks up windows 7 Im not sure why I would need it at this point anyway, just seems odd. Anyone else have issues with teh driver disk? Am i drunk or does this pc not have a reinstallation CD?  if I lose adrive how do i install windows 7 on a new disk? ANyone know if they will offer a blu-ray disk upgrade at any ponit?

Answer:Q700 few questions about whats included

Yea you only get the driver disk for win7.   As is common now you have to make the recovery disks yourself. That's what the Lenovo Rescue system  program is for. I recomend doing the reccomended updates first.  You'll need about 3or 4  DVD disks. There won't be a Blueray disk upgrade at all. That requires the G45 chipset to do the decoding in the GPU and the Q700's and quite a few so called media PC's come with only the G43 chipset variety of the X4500 group which have to use the processor to do the decoding.  You would need the X4500-HD (G45). That is one of the weakeness's of the Q700.  I bought mine to be an elegant desktop internet machine not an  all in one computer and I use a separate BlueRay DVD player for my HD TV and a separate gameplayer device.

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Just bought a Q700 tower...  set it up and everything was working great for about 5 days.  Had success connecting LCD monitor using HDMI port, but when starting-up on day 5 the screen went blank, and haven't been able to get it working again.  Am connected now using VGA cable, but obviously want funcationality of the HDMI port back. Have verified the monitor and HDMI cable are good by connecting to PS3.Have updated display adapter drivers to latest version on Lenovo site. Any other ideas?

Answer:Q700 HDMI Port Failure

Update:This Issue has not been resolved, but the best I can figure is that there is some sort of pairing that occurs between my monitor (Samsung 2463UW) and the Q700. Occasionally (approx. once per week), when initially starting up, or restarting, or waking the PC up after being in Sleep mode, the HDMI output doesn't work.  The display first goes 'snowy', then cuts to black as described above. I can bring functionality back by disconnecting the PC and hooking it up to my TV (Sharp Aquos) with a different HDMI cable.  But that's only half the solution - I also have to connect my PS3 to the Samsung monitor.  Doing only one of these steps does not fix the problem. In effect, it seems like I have to pair both the monitor and the Q700 with another device to reset the connections before they will work together again. Does this sound familiar, or in anyway logical to anybody?  Maybe it's some sort of ground-loop causing the issue?  I feel like I'm grasping at straws here...  

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IdeaCentre Q700 - 30151AU ( without TV & Remote) Does this model 30151AU come with ethernet?  on the Lenovo website, under Netword card it is listed as N/A but the 30151CU model (with TV & remote) listed with LAN

Answer:Q700 30151AU specification questions

Yes, it comes with gigabit ethernet card build in, but no WiFi

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I noticed that some services of Windows 10 Preview although I set them on Manual, they are automatically set to "Manual (trigger start". Why? What is the difference between these two startup modes?

Lastly, with these services, how do I set them to the first startup mode without that they are set to the second startup mode?



Answer:Difference between the Manual and Manual (trigger start) services

This will answer most of your questions:

Windows service trigger start - difference manual vs automatic? - Server Fault

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I have a Q700 with Windows 7. It took me some time to find an adaptor for the special S-Video AV-In and after I did I manage to get clear video (though little delayed) from my set-top box in Windows Media Center. However, I cannot get the sound. The sound is connected to the line-in. Any suggstions ?

Answer:Q700 - No Sound in LiveTV in MCE even though picture is great

Where did you get the AV IN cable? Can you provide details or a part number or something? I have been looking and cannot find it anywhere. Regarding sound - you probably have to use the digital audio connector on the back of the unit next to the AV IN port

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Greets All, Just got my hands on what seems to be one of the last Q700's available.I am trying to purchase the coax and s-video inputs for this machine, but to no avail. Lenovo Tech support wasn't much help, and refused my request for a copy of the FRU list. I'm needing an FRU number, or vendor list to find this part.  If ANYone could help me here, it would be greatly appreciated..

Answer:Q700 3051*u video input FRU Numbers?? HELP!!

Got everything up to speed...Core-2 Quad 2.33Ghz @ 1333Mhz busKingston HyperX DDR2 800MhzIntel 80Gb SSDSony BC-5600s Blu-RayBroadcom Crystal HD decoder Still NO inputs or dongles. I NEED A COMPLETE TUNER SETUP. ANYBODY?????

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Lenovo folks: I would like to the replace the standard DVD optical drive on my Q700 with a 12.7mm slot-in blu-ray ROM drive (I'm not concerned with voiding the warranty). I have idenitified two possible drives but I'm not sure how the eject button will interface with the Q700's external case. Anyone have any experience or recommendations on the correct drive to purchase? Hitacahi-LG  CA10N (commonly found in Dell laptops)SONY BC-5600S  Thanks,Dan

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I have a brand new Q700 (CU Model) and I am taking my time to learn the system (and Windows Media Center). I bought it to replace my 5 years old Philips DVR trying to avoid buying a TIVO. I want to give my first impressions and know yours. Overall the Q700 is working fine, good TV reception (Cable), fast system, no low memory problems, huge disk space for recording at best quality. I almost returned the unit from frustation because it won't boot; the blue power LED turned on and no disk activity or BIOS screen. I found that the problem was only when the TV was on and the Q700 was turned on. After more testing I found that the HDMI cable I was using was causing the problem. I change the cable for an ironically more cheaper one and all is working properly. The faulty cable works great with other equipment. Any ideas? HDMI versions?The system is very quiet, the two fans sound is almost impercetible. The WiFi is working properly. The remote control is working OK but you need to point it directly to the sensor to work.Not advertised anywhere (as far as I know) is that the TV tuner have FM radio capabilities; but only the VERY strong stations are picked. I think the FM antenna is not conected by design and thats why is not advertised.Tweaking the system, I turned on the processor Intel Speedstep, and then sometimes the computer hanged when entering standby. I disable it and problem solved.In standby mode the blue power led flashes like crazy every second, I wished for a more s... Read more

Answer:IdeaCentre Q700 (30151AU), my first week hands-on experience

I just got this unit for my projector that supports 1280x720 and Q700 does not recognize HDMI port. Tried swapping cables, no use. Meanwhile Apple mini works fine. Now have no use for it, will try to sell or return. These is definatley an HDMI compartability issue with this unit. The same unit works fine with my monitor and plasma TV that support 1080P.

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How to enter IdeaCentre Q700 BIOS setting screen? Tried F1 and there is no BIOS setting. Thanks for any help!


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Answer:How to enter IdeaCentre Q700 BIOS setting screen?

Hi and welcome to the forum!

Lenovo's manual says:-

To start the Setup Utility program, do the following:
1.  If your computer is already on when you start this procedure, shut 
down the operating system and turn off the computer.
2. Press and hold the F1 key then turn on the computer. When you hear 
multiple beeps, release the F1 key.

To start the Setup Utility program, do the following:1.  If your computer is already on when you start this procedure, shut down the operating system and turn off the computer.2. Press and hold the F1 key then turn on the computer. When you hear multiple beeps, release the F1 key.
Hope this helps.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espańol Visit my YouTube Channel

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I'm not able to run DVD audio through my HDMI cable.  Problem happened out of the blue a few weeks ago - worked fine prior to that.  I called Lenovo and they sent out a tech to swap the drive - problem persisted.  The tech called Lenovo support and was on the phone for 2 hours doing various troubleshooting.  Their final answer was for me to run the audio using a different cable from the HDMI.  Their thought is that there is a known issue with the INTEL chip.  I asked to have it replaced and they refused to do that.  I asked for a refund, and they dropped the call when they attempted a transfer to another department. So my question is this - Is anyone else having issues with running DVD audio through the HDMI cable?  Keep in mind that it transfers CD audio, system audio & tv audio with no problems. thanks

Answer:Q700 - audio problem running DVD through HDMI cable

I am having the same issue . . . quite suddenly the sound stopped. First on the DVD and then altogether.  The various "standard" players - Windows Media Player, Quicktime, iTunes - all indicated the HDMI sound device didn't exit, was malfunctioning, or being used by another program.  Again, the HDMI sound went all at once.  Help!!!!

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I recently bought the Q700 Lenovo - I have a issue with the tv tuner. when I plugin cable connection to it.   - (NO ISSUES) I get all the channels which I am supposed to get -    - (ISSUES) the picture quality is more white. I just cannot see it.         - I tried the TV option in the windows media center - changed the color balance, white balance, sharpness. still the picture quality coming from all the channels are having more white than color.  QUESTION 1 . if you can help me               to identify whether it is  cable or the issue is with lenovo TV tuner ?

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Hello.  Need to change this XP Home to deal with older software. Have saved an image of the original O/S in event of failure. Have tried to reload with Microsoft Disc, and it Blue screens right after it loads the set up files, after it says loading windows. I suspect that it is a HAL issue.  HDD test fine, will take a clean load in another PC.  Tried two differnet HDD's in new PC with same results.  Any ideas?

Answer:Down Grading from Windows 7 to WinXP Home on IdeaCenter Q700 center

Check the HDD settings in the bios and change it to IDE or Compatible.

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I am initiating a proxy server that acts as our webfilter.
On one of the machines I can't get the proxy's address to stay on either chrome or IE10.
Very strange. I can type in the ip and the port but the apply button remains greyed out and when I hit OK - it just doesn't take???

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How to get MS security updates information in excel along with the Supersede information.
Earlier we use to get this information from

However the Bulletinsearch list is updated till Apr 17, We need the info for future releases along with supersede as well.

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I am trying to edit information for my mp3's so they are all organized in iTunes, it will not let me do it.  iTunes doesn't let me edit the information either! Help!?

Answer:Windows 7 won't let me edit information... I.E. mp3 file information like artist,

Hi,You can right click the MP3 file and click Properties. Switch to "Detail" tab and then you can eidt the MP3 information, such as Title, Artists and Composers. Can you modify the information successfully?If the information cannot be modified by iTunes, you may need contact Apple support for further assistance.Thanks,Novak

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Not an HP employee; just a HP_Compaq laptop owner  I was having the following  error:The following product information programmed into the system board is missing or invalid.System Board (00A) -     Product Name                                            Product Configuration                                            Product Serial Number                                            Product Number I ran across this info and now it is fixed !!!! try this link for info on how to fix  The CD ISO file:

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"Cannot access the Windows Management Instrumentation Software. Windows management files may be moved or missing"

This is the error that i get when accessing system information built into the system tools.!!

Any solutions for the above problem??Thanks for any kind of help in advance....

Answer:Cant Collect Information: System Information problem

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hi friends

i wana ask you plz 2 give me information as soon as you can

i wana know what is it (Information Advantage’s DecisionSuite Eureka) software

i wana know if you can evaluate the software from the following perspectives:

a. Decision making technique used/implemented

b. Features of the software and comparison with other software using the same/similar decision making technique.

c. Hardware and software resource requirements to make this software operational.

d. Training/Customer support/ other kinds of help available from the vendors.

e. General information about its popularity (mainly reasons for being successful or not so successful)

f. What are the limitations of this software??

g. Case Studies of the firms using this software (Specially look for the UAE based/Arab Countries Based Companies).

h. Cost-effectiveness or Cost-benefit analysis (take help from Case Studies) if possible.
i wana every each answer if you can

i will not forget this help ever

i hope that i can have the answer within this 2 days

put for me any thing you know

thanks again and again

Answer:information about (Information AdvantageÂ’s DecisionSuite Eureka)

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A site identifies its user through IP address and cookies. My question is about IP address. Does a IP address contain information information about your geographic region? What do those digits in IP address mean? Some websites could tell where the user is located, how? Would you please help me with it. Thanks a lot.

Answer:Does a IP address contain information information about your geographic region?

I think I have the answer. So, there is no need to reply and thanks for reading it.

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the information is to be sent over an encrypted connection-what is that message called the one something like that on a new computer?it comes up in grey box when you type in a password or try to post on a forum

now im getting this again .. why?

maybe because firefox was updated

and on one computer some or all passwords to forums were deleted

was i hacked?

the information you have entered"is what it says -it just came up again

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hi. i have 2 hard drives. and and windows xp home one each one of them. how do i uninstall one of them without causing problems with the other operating system.

Answer:How do i Uninstall one operating system with multiple operating systems

could format one drive from another...take all data needed from one to another

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My Operating System Is Not Listed in Select an operating system and version to see available softwarmy operating system is windows 8.1 but register site only show the windows 8

Answer:My Operating System Is Not Listed in Select an operating sys...

Dear Customer, windows 8 and 8.1 use the same base kernal so the drivers will need to be identical.yes, they are the same drivers.  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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I'm trying to fix my friends Hp and I usually know what im doing. But here I have no idea what to do.

I tried going into the bios to change the boot order to cd to format and I can't. Can anyone tell me what to do.

-I changed out his hard drive with mine and it does nothing. just posts and goes to a black screen instead of trying to boot and blue screening as it usually do when you change hardrives between two computers

-Changed the Ide cables no luck.

Any ideas

Answer:Error loading operating operating system

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Ran F12 to regain Operating system - long version. Says computer passes everything but there's no operating system found. Did this Twice. Tried "Operating System" CD that came w/ Studio 17 laptop. Hit option to run via CD & never got anywhere after an hour. Tried Reinstall Hardware disk that came w/ laptop. It shows Vista, but laptop came w/ Windows 7. See where it shows the system's checking things out, but never get anywhere. HELP!

Answer:No operating system found but it's operating

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When I start System Information (msinfo32.msc) it gives me, in the info panel, the following message:
Can't collect information
Cannot access the Windows Management Information software. Windows Mangement files might be moved or missing.

I checked if the WMI service is not disabled (it is automatically started, the default).

In Microsoft Mangement Console, under Services and Application, I have WMI Control. R-click, properties, and:
Failed to connect to <local computer>
because "Interface: class not registered"

What can i do?

Answer:System Information "can't collect information"

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Hey all! I am pretty new to this kind of Win7 issues, so I hope some of you will be able to help. Story goes...

After few hours of gaming the computer died. (It happened right after switching keyboards.) Now, on every setup BIOS(?) comes up with list of options (F2 enter BIOS, F11 boot options, F6 Flash etc.). After that a black screen with error message comes up: Missing Operating System.

I tried rebooting from USB (since I have no disk-drive) and I keep on getting the answer: Error Loading Operating System.

Any ideas?


Answer:Missing Operating System/Error Loading Operating System

All unlikely, but possible - (a) your HDD died. (b) your bios became corrupted (c) your HDD boot sector became corrupted (d) your HDD partition is corrupted.

Does the drive spin up when you switch on (feel it)?
Check the bios to see if the HDD is reported correctly and is at the top of the boot order.
Find a bootable CD - an OS installer, or create Easeus partition manager bootable CD and boot from it. What does the HDD look like with Easueus?

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Hi-I bought a used Dell Optiplex 780 with no o/s installed to replace my old Dell Dimension 3000.  I have a brand new copy of Windows 7 to install on it.  I've reinstalled xp on my old computer 2 or 3 times so I'm not completely new to this but, I thought I'd try to find out as much as possible before I begin.  Any advice will be appreciated.  I am wondering - when I connect the keyboard, mouse and monitor to the Optiplex with no o/s, will it recognize the components so that I can begin the installation of Windows 7?

Answer:installing operating system on computer with no operating system installed


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This may should like a stupid question but I am not sure so I felt that i should seek assistance from on of the most reliable places I know of.

I have a system that I want to give away but i cant give it away with the current operating system as it is under educators license. Currently the system is running windows xp pro. It is possible to put my older operating system back on the machine. I have been told that I can't by several people but I figured if anyone would know the people in here would ..

I appreciate any and all help with this.

Answer:operating system question about going back to prior operating system

yes you can. if you have NTFS and want to put back win98 or winME you need to format the volume with FAT32. you can use a win98 or winME startup diskette. or you can download one from .

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Question: Additional ram

Hi have just added 1 gig of ram to my computer but have noticed very little difference in performance I have not tried to alter any settings also my cpu seems to be running hotter. App. 75-80 c I have cleaned out the fan etc.
Manufacturer : Packard Bell
Chipset : SiS 661FX/GX
Processor : Intel Pentium 4 519J @ 3066 MHz
Physical Memory : 2048 MB (2 x 1024 DDR-SDRAM )
Video Card : SiS Mirage Graphics
Hard Disk : ST3200826A (200 GB)
DVD-Rom Drive : _NEC DVD_RW ND-3530A
Monitor Type : LG Electronics L1950S - 19 inches
Network Card : Realtek Semiconductor RT8139 (A/B/C/810x/813x/C+) Fast Ethernet Adapter
Operating System : Microsoft Windows XP Home Edition 5.01.2600 Service Pack 2
DirectX : Version 9.0c (March 2009)
Any help would be much appreciated simple if possible as I now know less about computers than when I started and that was with an abacus.

Answer:Additional ram

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Question: additional usb's

i have an ibm 'esn' amd 300 processor with 2 usb ports.i am now using both ports but have need for at least 2 more usb ports for new items. is there any way to add additional usb ports to my computer?


Answer:additional usb's

Check the link, should have info on usb hubs, should allow you to connect more devices.

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Question: Additional RAM

Please help. I recently installed an additional 512Mb of ram to my pc. I had 2 x 512Mb installed previously. in slots 1 & 2 and installed the new ram in slot 3. The pc still only says that there is 1024 of ram installed, although when i run pc wizzard it shows all 3 sicks of ram and gives the details of the ram as well. i have tried fitting a single ram in each of the slots 1, 2 & 3 and re-booted each time and carried this out on all sticks, prooving the ram and slots are ok. I then tried a combination of 2 sticks, with a stick in slot 1 & 2 the systems shows 1024Mb, with a stick in slot 1 & 3 the system shows 1024Mb but with a stick in slot 2 & 3 the system shows 512Mb.
The spec on the motherboard says that it can handle up to 3Gb of ram. I am hoping that this is a case of updating software / drivers etc. to allow the system to recognize all of the ram, but not sure how to proceed, and would appriciate any help you can offer.

The system details are as follows:


General Information :
Manufacturer : First International Computer, Inc.
Product : VC15
Version : 1.X
Serial Number : Serial number xxxxxx
Support MP : No

Chassis Information :
Manufacturer : Manufactory Name
Type : Desktop
Version : Version xx
Serial Number : Serial Number xxxxxx
Asset : Asset Tag Number xxxxxx

Sensor Information :
Monitoring Chip : SMSC LPC47M192

Slots Information :
Slot PCI : Available (32-bit) 5.0v
Slot PCI : In Us... Read more

Answer:Additional RAM

Sorry, forgot to add the processor details

General Information :
Type : Intel Pentium 4
Internal Specification : Intel(R) Pentium(R) 4 CPU 2.20GHz
Codename : Northwood
Revision : B0
Technology : 0.13µ
CPU ID : F.2.4
CPU IDEx : F.2.4
Brand ID : 9
Microcode : MU0F241E

Features :
VME - Virtual Mode Ext. : Yes
DE - Debugging Extension : Yes
PSE - Page Size Extension : Yes
TSC - Time Stamp Counter : Yes
MSR - Model Specific Registers : Yes
PAE - Physical Address Extension : Yes
MCE - Machine Check Exception : Yes
APIC - Local APIC Built-in : Yes
SEP - Fast System Call : Yes
MTRR - Memory Type Range Reg. : Yes
PGE - Page Global Enable : Yes
MCA - Machine Check Architecture : Yes
PAT - Page Attribute Table : Yes
PSE36 - 36-bit Page Size Extension : Yes
PSN - Unique Serial Number : No
DS - Debug Trace & EMON Store : Yes
ACPI - Software Clock Control : Yes
SS - Self Snoop : Yes
TM - Thermal Monitor : Yes
HTT - Hyper-Threading : Yes
SBF - Signal Break on FERR : No
MON - Monitor/Mwait : No
DSCPL - CPL qualified Debug Store : No
TM2 - Thermal Monitor 2 : No
CID - Context ID : No
EST - Enhanced SpeedStep Tec... No
XD - No-execute Page : No
VT - Vanderpool Technology : No
LT - LaGrande Technology : No

Miscellaneous :
FPU - Co-processor Built-in : Yes
CX16 - CMPXCHG16B : No
CMOV - Conditionnal Move Inst. : Yes
CLF - Cache Line Flush : Yes
FXSR - Fast Float Save... Read more

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In past couple of days both explorer and firefox running very slow. Chrome worlks fine. Went through Cleaning procedures and still having same issues. SAS picked up Rogue.Agent/Gen which I suspect came in approx. a month ago disguised as a Windows scan which was hard to shut down and escape from. I have suspected there are left over issues since then.

Answer:additional help please

additional help please with last attachment

5th file attached

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HelloI have recently purchased the highest specification new XPS 15 ( This comes with a 1TB SSD. I would like to add an additional SSD for Windows, programs and some files and use the existing 1TB SSD for certain other files. (I have this setup in my current laptop and find it works well).
I think I can add an M2 SSD because the lower XPS 15 has a 32GB SSD along with a larger normal HD.
Can anyone please confirm it is correct that I can add an M2 SSD to my computer?Are there are limits as to how large it can be?Would a 'Samsung 960 EVO 250GB m.2 NVMe Solid State Drive' be suitable? Are there any other models I should consider? Will this be at least as fast as the included 1TB SSD?Do I need to buy insulation for the M2 drive, if so what and from where?
In terms of installation would the process be:Create bootable USB stick with the Dell operating system recovery imageRemove back coverInsert drive with insulationReplace coverInstall Windows to new SSDI can then wipe the existing 1TB SSD and format as single drive
Also does the Dell recovery image include all relevant drivers for my computer or do I have to download and install them separately?Do I need to install the Samsung driver?Do I need to do anything with the BIOS (except maybe change boot order)
Anything else I should have asked but haven't?
I am used to changing/adding HDs and installing operating systems and partitioning drives etc but normally this is with the standard size ones on comp... Read more

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Question: Additional RAM

I bought my computer with 2 GB of ram installed ( two X 1GB) . Now I have Vista Ultimate 32 bit and Im looking to get another gig. My problem is that I cant find my brand of RAM and Im afraid to mix different brands of RAM.

I was told that having different brands of RAM is not a big deal as long as the voltage is the same. I dont know how to find out how many volts my RAM is. All it says on the stick is pqi MAB42GUOE-X2 DDR2 800 1 GB Dual Channel.

Any suggestions?

Thank You.

Answer:Additional RAM

Order here? Same maker, more compatibility
Of course, some better maker would be good, you could think of replacing the existing memories too, with some Corsair, Kingston, OCZ etc ones.

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So I went through the procedure and am still having some problems. The problems I am having are that I can not run Mcafee the anti virus program. When I attempt to start the program I get the error message "error starting on demand scanner." There are also some minor re routing issues when I search for Mcafee in firefox. Other than that I have not noticed other issues. Here are three of the five logs attached. I could not run the malwarebytes program and the Superantispyware does not work either. What should I do?? Thanks.

Answer:Need additional help

Welcome to Major Geeks!

Please run the below:

Download this Win32kDiag and save to C:\Win32kDiag.exe. You must save it here!!!!
Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please attach this log
C:\win32kdiag.exe -f -r

Now please try running the below online scan:

Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. It does not save a log.

Now uninstall Malwarebytes and SUPERAntiSpyware (if installed). Then download new copies of them and try to install and run them. If they run, attach the logs.

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Hi All

Can anyone tell me what type of ram I will need for the following computer...

Dell Demension DM 3000 Intel(R)
Pentium (R) 4 cpu 2.80 GHZ
2.79 GHz, 512 of RAM

Thanking you in advance

Answer:Need additional Ram

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Question: Additional RAM

I am a Windows XP user, I want to upgrade my computer with an additional 256Mb of RAm. How do I discover what sort of RAM to buy?

Answer:Additional RAM

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