Computer Support Forum

Vista x64 crashes on wake.

Question: Vista x64 crashes on wake.

My secondary desktop has Vista Ultimate 64 and recently started to crash on wake from S3 sleep. Every single time it BSODs and then restarts. The culpret is the Nvidia drivers but I've cleaned and reinstalled them and it continues to happen.
Any help would be appreciated.
System Specs:
Q6600 3.2GHz
Asus P5K-E
2*2 GB DDR2-800
8800GTS 512

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Preferred Solution: Vista x64 crashes on wake.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Vista x64 crashes on wake.

post up the BSOD

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If you are experiencing the S10 with Vista crashing upon resume/wake up from LONG TERM sleep/suspend/hibernation there is some help from Microsoft here: Microsoft KB Microsoft KB1 The second article is more detailed in identifying the correct registry key.This problem with the S10 seems related to the usbvideo.sys driver used by the built-in Lenovo webcam so you have to find the registry key in your S10 associated with the webcam. According to the articles it is a problem with Vista and it exists in other laptops/desktops and other usb devices. These articles may also help if you are experiencing this issue with WIN7.

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When I 'wake' my PC it freezes (with lots of horiz. lines on the monitor) & is totally unresponsive, to the point I have to shut down with the Power Button. Then it restarts with the option to 'Start Windows Normally' which works fine. Any ideas please? New build (2 weeks) Asus M3A mobo AthlonX2 6000+ S/gate 250 SATA II hdd 4 Gb Corsair Ram Vist Home Prem 64bit O/S Optiarc SATA DVD drive 550w PSU. Kaspersky AV. Best wishes Alex

Answer:PC crashes on wake-up.

Wake your PC from Stand By or Hibernation?When did this problem start?

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I bought this laptop 2 weeks ago, it is a HP Pavillion Notebook. For about a week now, maybe even since when I got it, the laptop sometimes fails to wake up from sleep. The screen stays black, gets slightly lit up to gray, then the computer and goes through all that comes with that instead of waking up.

The event log shows a Intel(R) Dynamic Platform and Thermal Framework error.

System specs:
Windows 10 Home 64-bit
Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
8GB Samsung 1600MHz
8GB Samsung 1600MHz

System board
80A5 91.1C

System BIOS:

The .zip folder as requested is below. Thank you for your help.

Answer:Laptop Crashes sometimes while trying to wake up

Hi, if it's under warranty, you might consider returning it..

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i have an alienware m15x laptop with win7 and a couple of times a week when i wake my computer up it goes to a blue screen and crashes. after it boots up again, it says intel boot agent ge pxe-e61, pxe-mof check cable. i googled it and people said that sometimes it tries to boot from a network, so i disabled all boot options in bios except the hard disk, but im still having the error. the drive is a 64gb ssd, and it's only a few months old, so it shouldn't be that right? also, i took out the drive and cleaned it with a q-tip as best i could, even though i make a habbit of not touching the terminals of connectors and i couldn't find any dirt on it, but that didn't work either.

Answer:laptop sometimes crashes on wake

ok, this happened again so i took careful notice of what was happening and here's some specifics:
it showed the windows logon screen with some elements missing (like the cammera's display for aliensence) then an element or 2 went away. after about 4 seconds it showed a blue screen for about a second. i couldn't read it all, but i did make out it saying something like collecting data for a crash dump. then it rebooted and displayed the following text:
intel(r) boot agent ge v1.3.35
copyright (c) 1997-2009 intel corporation
pxe-e61: media test failure, check cable
pxe-mof: exiting intel boot agent
operating system not found

after that i power down and reboot, and aside from lost data, i can logon fine (until it happens again)

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I bought this laptop 2 weeks ago, it is a HP Pavillion Notebook. For about a week now, maybe even since when I got it, the laptop sometimes fails to wake up from sleep. The screen stays black, gets slightly lit up to gray, then the computer and goes through all that comes with that instead of waking up.

The event log shows a Intel(R) Dynamic Platform and Thermal Framework error.

System specs:
Windows 10 Home 64-bit
Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
8GB Samsung 1600MHz
8GB Samsung 1600MHz

System board
80A5 91.1C

System BIOS:

The .zip folder as requested is below. Thank you for your help.

Attachment 61806

Answer:Laptop Crashes sometimes while trying to wake up

Hi, if it's under warranty, you might consider returning it..

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Installed Windows 8 about a week ago - it worked fine for a few days but now crashes/restarts upon wake up from sleep. There is a 'Kernel Power 41' in the Event Viewer log. Have attached the Diagnostic Tool output file for reference. Really appreciate the help.

Answer:Windows 8 crashes on wake up from sleep

Download and update AMD Catalyst for your ati radeon hd 5570. The latest version is 1/23/2013, yours is dated 12/19/2012Temporary uninstall AVG anti virus completely

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Hello, I hope this is the appropriate area to post this problem.
CPU: Intel Core i5-6500 (Skylake-S, R0)
3200 MHz (32.00x100.0) @ 3597 MHz (36.00x99.9)
Motherboard: ASRock Z170 Pro4
Chipset: Intel Z170 (Skylake PCH-H)
Memory: 16384 MBytes @ 1065 MHz, 15-15-15-36
- 8192 MB PC17000 DDR4 SDRAM - Crucial Technology CT8G4DFD8213.C16FA
- 8192 MB PC17000 DDR4 SDRAM - Crucial Technology CT8G4DFD8213.C16FA
Graphics: Intel HD Graphics 530 (Skylake-S GT2) - Integrated Graphics Controller [S0/R0] [ASRock]
Intel HD Graphics 530, 1024 MB
Drive: MKNSSDRE1TB, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: MKNSSDRE1TB, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ASUS DRW-24B1ST j, DVD+R DL
Sound: Intel Skylake PCH-H - High Definition Audio Controller
OS: Microsoft Windows 10 Professional (x64) Build 14393.576 (RS1)

I had a local shop build me a desktop a year ago.

After a while I began to experience major problems, crashing, not waking from standby, that got progressively worse to the point the machine wouldn't boot.

Perhaps it was a combination of things, not the least of which was the anniversary update. My builder took it in, did all the tests, couldn't definitely find anything directly responsible, and decided to swap out the mainboard.

A fresh reinstall of the operating system was performed and has been repeated seve... Read more

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I have this big problem since I have received my P50 (at least for one year now). It is a 7600HQ machine with a Quadro 1000M video card. Let's say I start my day by turning on the laptop. The laptop boots. I see the Windows login screen. If I wait a little the P50 crashed very hard. The screen shows the artifact in the screenshot I have attached but sometimes I see an even color (like yellow) instead of the artifacts. The whole system is frozen. The lights on the keyboard do not react (num lock for example). So I hard reset the laptop using the power button and this repeats for around 10 times before it is booted correctly. And after this: the P50 is rock solid. It stays on for days at a time. Multiple VM's running, 32GB memory, M.2 SSD. Fully functional. So I thought it was Windows and installed Linux. This showed the exact same behavior. Some things to consider: 1. Only happens when I turn on the computer after some down time2. Once up it is rock solid3. Seems to happen more when I connect an external monitor (immediatly after connecting the cable). Both DP or HDMI show the symptoms.But I have seen it happen while using the P50 on my lap.4. All updates installed via the System Update app of Lenovo. Inclusing all BIOS updates5. Tried the hybrid or dedicated options in the bios for the video card. No change.6. It does not happen all mornings. Sometimes it boots up fine on the first try.7. Never happens in the BIOS or boot up screen. Only when the... Read more

Answer:P50 Hard crashes on boot or wake up

Look in the  event viewer and see if there is a message at the time of the problem?

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This issue has been going on for about 6 months now and I am pretty stumped. From what I can tell, ntoskrnl.exe is not letting my computer wake up from sleep or go to sleep. I have attached all the .dmp files and what not for you to look at.
I could really use some help!
Thanks in advanced!

Answer:Computer unable to wake up from sleep, and crashes.

BugCheck 9F, {3, fffffa8009413060, fffff800053fb3d8, fffffa800e4ed5b0}

Probably caused by : usbhub.sys
This bugcheck indicates that a device object has been blocking any IRPs from being processed for too long.

0: kd> !irp fffffa800e4ed5b0
Irp is active with 10 stacks 8 is current (= 0xfffffa800e4ed878)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa800a946050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\athurx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athurx.sys
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
\Driver\at... Read more

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Hi All, After installing the Windows 10 Anniversary Update my PC crashes on wake from sleep. It happens about 50% of the time on wakeup from sleep. Here are the symptoms: On wake from sleep my mouse cursor is only visable on my secondary monitor and the screen is blackThe windows working icon spins on blank/black secondary monitor a few times and then the computer automatically restartsI have found a workaround by putting the computer back to sleep before the crash/restart and then waking it up againI have updated my Video Card driver (which happens automatically in Windows 10 anyway)I have emailed AMD tech support and they said it was a known issue but they are no longer updating drivers for my systemDo you have any suggestions on how to fix this issue? I have seen multiple posts for different systems on the Microsoft Tech Support website here are some of them: Windows 10 Anniversary Update freezes at lock screen when waking from sleep  Windows 10 may freeze after installing the Anniversary Update - Updated 8-31-16 These solutions do not work. Thanks for your help!   

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I got a Satellite U300 few days ago, and I am experiencing troubles when the laptop goes into sleeping mode.
The thing is that when it goes to sleep, the screen switches off, but the power indicator remains on (blue), instead of blinking with an orange color.

Then it is not possible to wake up the laptop, and the only solution is to reboot the computer.

I've been trying the different possibilities to get into the sleeping mode, and I get the problem mainly when the computer is in the Vista high-performance mode, and when pressing the switch-off key in the fast menu.

I know Vista gives quite some many problems, but I haven't seen anybody here experiencing the same problem.
Should I send the laptop back to technical support?

Thanks in advance,

Answer:Satellite U300 crashes and cannot wake up from sleeping mode

I have had opportunity to work a little bit with several Toshiba notebooks and one of them was Satellite U300. After short check of notebook basic functions I can say for sure that switch between running mode and standby/hibernate work well and I didn?t notice any problem there.

I really cannot understand what is wrong there but please do this:
- If you want to switch into standby choose option using START button.
- Wait a little bit and I hope after few seconds the notebook will change into standby mode (blinking orange LED)
- Close the lid
- Wait a moment open the lid and press power button
I really hope your notebook will start properly and you will be able to use OS again.


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W7 PC wakes up from sleep every few minutes. It didn't use to. I am the builder / owner / sole user. Investigation done so far at the DOS prompt to establish the cause:

powercfg -devicequery wake_armed
(no results returned)

powercfg -waketimers
There are no active wake timers in the system

powercfg -lastwakeWake History Count - 1
Wake History [0]
Wake Source Count - 0Other ideas to try and establish the cause with please?

Many thanks.

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Okay, so I got this new computer (about 2 years ago LOL) but it crashed everytime I started it. So, I gave it to my kids... now I'm finally around to trying to fix it. It has Vista Home Premium. I've run all the updates. When It comes back on (in safe mode) it asks if I want to see why it crashed. It always comes back telling me I need to update my BIOS. So, I check the version... and it is up to date (I did actually DO the update once). It still crashes. I can't make a backup disk in safe mode from my partitioned portion of the hard drive. When I tried making the backup NOT in safe mode... yes, you guessed it... the system crashed. Someone please help me.

My son has Vista on his computer. Can I make a bootable recovery disk from his partioned portion on his hard drive? If so, how do I find my Windows Vista serial number?

I hope someone can please help me. I'll be patient... I've waited this long, what's a bit longer

Thanks All!!

Answer:Vista Crashes;can't make backup disk b4 it crashes: HELP!!

maybe this can be of some use

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Hello all,

I've been using Vista Ultimate x64 for a while now, and while I like it a lot, the seldom crashes I've experienced before have become more common.

Most of the time, it crashes when I'm playing video (any video through WMP). Sometimes, my nVidia driver will recover with the famous nvlddmkm.sys message. Mostly, though, my dual monitors just go black, and I have to restart. Once, the computer crashed (screens went blank, no blue screen or error) withOUT playing any video or anything -- I was just browsing the internet.

I am using a 7800GTX video card with 136.75 drivers. I have tried about 10 or 15 different types of drivers before this, and all with the same result.
Does anyone have any tips? Hopefully some new resolution for this old problem? Thanks

Answer:Vista Display Crashes and General Crashes

Yes, move back to XP and bang your problems are gone.

If you have to stick with Vista for some unimagible reason, start looking for memory problems. The stupid superfetch loads up your ram to full use just to make sure your system will get stability problems in case there's a problem in even one memory module on your system. That way people will spend more on hardware.

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Firstly it's my (old) Dad's computer; he's located 3 hrs away and I'm becoming his kinda 'telephone support' which is frustrating/stressful.

I have read lots and lots and lots of posts on various forums about this issue but none of them are exactly the same as his, and the suggested solutions won't/can't work neither.

Symptoms - the tower lights up, the monitor changes from a floating 'No signal' to just black/blank. My understanding is that the monitor has therefore recognised that there is an 'input' connected?

Other recommended 'fixes' - deactivate the sleep and hibernation functions, fine but he can't even boot it up to do this!

Actions taken so far - another tower has been used to test that the monitor is working fine - it is. The BIOS/motherboard battery has been removed overnight, and then replaced, to reset the BIOS.

So, because he can't actually get to work with the tower i.e. change or test settings, where can he go from here? I've read about issues with Nvidia drivers etc but again, he can't update them if he can't even get the tower going.

Is replacing the graphics card (something he could probably do with me on the end of the phone for 3 hours!! ) going to fix this? I appreciate that the card itself may not be 'knackered' and it's likely to be a driver issue, but would replacing it at least get him some 'on screen action' to work with?

It's really quite frustrating trying to help him from this far away but I also know that he really misses his 'w... Read more

Answer:Vista won't wake up at all!!

The KSOD (Black Screen of Death) is one of the most difficult problems to solve - and trying it over the phone will probably be very difficult.

At work we try a couple of things and give up rather quickly:
- we try another video card
- we try updating drivers (if we can get into Safe Mode)
- we try SFC.EXE /SCANNOw
- we try System Restore

If all that fails, then we backup the data, perform a hardware diagnostic (just in case), then we wipe the hard drive and reinstall Windows.

But this requires that you get some sort of video display in order to boot from the restore media. Trying another video card is nearly your only recourse at this point - as you've gotta get a display in order to start working.

I'd suggest a road trip this weekend - and spend the time there with the difficult stuff that you can't talk him through. Bring a selection of video cards so you can get started right away.

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New pc - a week old. When it goes to sleep I can't seem to wake it. I've tried all keyboard keys, mouse clicks, alt-F4, ctrl-alt-del, tapping the power button etc. I have even tried putting a cd or dvd into the drive. Nothing works. I wind up having to hit the reset button. Please help.

Answer:How do I wake Vista?

I have found that these TOYS called "Sleep and Hibernation" is a waste of time on a desk top. I do NOT even use them on a laptop. There are so many things that mess them up.

On the new machines that have the "sleep" button on the keyboard are not any better.

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This is very anoying several times I have hit sleep instead of restart. When it goes into sleep clicking mouse, or pressing wakeup on the keyboard or pressing any other key refuses to wake up the system. Only thing is to hit reset. Is there a way to disable sleep so if I press sleep on the keyboard or by accident when trying to restart it wont sleep?

All my hardware is in my signature.

Answer:Vista won't wake up

You need to find the offending hardware that doesn't fully support Vista's sleep mode.

Go in Control Panel (classic mode), then System, then Device Manager, and check and see which hardware has the option to disable sleep mode. Try it one at a time until you find it, then you'll be able to narrow down your problem with hardware replacement or driver upgrade, or simply keeping sleep mode disabled on it.

In my experience, it's the network cards that fail to wake up more than anything.

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Occasionally, my desktop will wake from standby all by itself. If I look in Command prompt 'powercfg -lastwake' it only tells me:Wake History Count - 1Wake History [0]Wake Source Count - 0Is there another command or source which will tell me what is waking the PC?

Answer:Vista wake from standby

Not sure if one of your security programs were set to run a scan at a certain time if that would wake it up or not.I would not think so but cannot think of anything else that might do it.Someone hacking into your computer maybe.But probably something simple I am sure someone will be able to give you the proper fix for it.

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Brand new install of Vista, and I can't get the dang thing to wake up after it goes into hibernate mode. Or I should say, I'm at least not getting any video, because the lights on my 2407 stay orange.

2gb Gskil ram
EVGA 8800GTS with 100.65 driver
dell 2407
raptor 150gb hdd
I'm hoping/guessing it's probably just some borked setting somewhere, but any help would be much appreciated.

not sure if it matters, but I'm using the microsoft wireless natural multimedia keyboard, and wireless intelimouse explorer 2.0. I don't think this is part of the problem because they are plugged into the ps2 ports. I was just thinking perhaps because it's wireless or something it's not actually getting a signal to the system during hibernate.... anywhoooo...

Answer:Vista won't wake up after hibernate

I know that this is going to seem like a really vague answer... but it's very likely a driver issue. Every hibernate issue I have run into has always been caused by a driver that won't play nice with the os.

And, not bashing NVIDIA here, but I would be pretty suspect of your video drivers.. and if that's not it, I would look at sound (assuming you have a sound card) Creative drivers have been causing some problems as well.

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So I put vista to sleep, then turned it off at the power switch on the back of the case. I then proceeded to install new hardware... a new PSU, GPU, and sound card. I plugged it all back in and now it only goes to the lights turning on and the blank monitor screen... what the **** do I do I've tried cold booting like eight times now...

Answer:Vista Won't Wake From Sleep!

Tried putting the old hardware back in and trying it? Made sure everything is seated right? If you put the old hardware back in, and manage to get it to boot back up, to a proper shutdown this time.

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Recently invested in a new Vista system (HP Pavilion Desktop PC).Everything worked fine for two days (installed all my software, etc.) No problems.Upon reading some online manuals, it tells me that you should never need to switch off your Vista system, simply hitting the "Sleep" button on your keyboard should suffice. Great! So I did this without any worry.Now, that's it! Won't come out of it's sleep. Keyboard is inactive (hitting "sleep" is no good, none of the lights are on). Monitor has "no signal" so that shuts itself off.I've tried turning the system off by holding the power button, then back on again. It whirrs into life as normal, but the keyboard and monitor stay in the same sleepy state.I'm so annoyed!! There seems to be nothing I can do. I've left it on overnight to see if that would help - but no. I've turned it off and restarted a dozen times, still nothing.Any experiences of fixes with this? I'm gutted that a two day-old computer has gone kaput.I don't have a Vista disc to help with any re-installations.Suggestions?Thanks

Answer:New Vista System will not wake up

click hereAny help?To wake the computer, move the mouse, press the sleep button on the keyboard or press the power button on the front of the computer.

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For some reason, my Vista machine has begun having problems waking from sleep mode. It will start up with all the lights and fans, but nothing is displayed on the monitor. At the same time, there is a high pitched noise, somewhat like a mosquito, that I only hear when it is in this state - I can tell when walking into the room that it is frozen up like this just by the noise...

The noise seems like it indicates something to do with hardware, but software is definitely involved as well. I have to shut if off manually, but when I start it back up it acts like it is "resuming" windows and takes a long time to do so - with problems and poor performance afterward. I have to restart again to get it back to normal.

It has only done this two or three times so far, but it has happened each of the last 2 days. It seems to have problems only when Vista Media Center tries to wake it up to record a show... Perhaps the noise is coming from the tuner?

Any help would be great,


Answer:Vista Won't Wake from Sleep

I have the exact same problem, just started beginning this week o last week, cant remember exactly when. Sleep have been working perfect until now. When the computer tries to wake up from sleep i also hear a sound that i only hear then. It sounds as if one of my fans is going 100% until i have to manually shut the computer down.

I have tried everything from System Restore to actually reformatting my C: drive ans reinstall windows completely, but i still have the same sleep problem. I just cant figure out whats the problem. I also upgraded my BIOS to no avail.

Somehow i want to relate this problem to me upgrading my Nvidia drivers, but i cant see how that could cause this problem. The fan that i think is spinning 100% sounds just like my GPU fan of my 8800GTS, when its in load in games. Anyone with some tips would be helpful.

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My Vista X64 box will go into S3 hibernate (fans/psu off) but I can't seem to wake it up with keyboard/mouse

the only way I can get it to "wake up" is to press the power button again but if I do it goes through the bios/raid bootup screens agan.

How do I make it just wake straight up using the keyboard or mouse!

I have it enabled in the BIOS.

the following shows:-
C:\powercfg -devicequery wake_armed
Microsoft USB IntelliMouse Explorer 3.0 (001)
Microsoft USB Natural Ergonomic Keyboard 4000 (IntelliType Pro) (001)
that my keyboard and mouse are able to wake up the OS but it doesn't!



Answer:Vista X64 Hibernate : Wake Up

Hibernate = paged to disc and powered off. You want sleep mode, which suspends to RAM for nearly instant "power on." I turn off hybrid sleep since I don't want it to automatically hibernate after a period of time in sleep mode. I have the computer plugged into a UPS anyways.

I measured power usage on my Dell in sleep mode and it was 6.5W vs 4W powered off/hibernate (+5Vsb is always on).

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My new Vista Premium PC from Evesham will not 'wake up' if I put it into sleep mode, (I have to press the power button until it goes off) I've looked at the BIOS but am unsure what to do. There is no documentation from Evesham on this. Any help gratefully received.

Answer:Vista PC will not wake up after sleep?

Sleep is always a dodgy option in any version of Windows - looks as though Vista is continuing a long tradition. Shut it down, don't put it to sleep.

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I've enabled AHCI within Vista properly and it works fine but it's just not restoring from an S3 sleep anymore, whereas it was before in IDE mode.

Are there any solutions about to this?

I'm running 32-bit vista home premium SP1 on a Gigabyte 965P-DS3 (rev 3.3)

Answer:Vista doesn't wake from S3 sleep

No ideas?

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I already posted this in the newsgroup section but felt I may get more joy in here, so I reposted as my original thread falls down the ranks, so, sorry about double posting the thread, but hopefully I can get a response on the forum section.

Anyway, here goes:

My problem is that I can't stop my Keyboard from waking Vista from sleep. I've gone through Device Manager and onto the power management tab for the keyboard and have unticked "Allow this device to wake computer" but it makes no difference, the keyboard still wakes the pc. I've checked the bios and there's no option to stop the keyboard waking the machine there. After unticking the box to stop the keyboard waking vista I ran "powercfg -devicequery wake_programmable" and the keyboard is still shown in the list of devices that can wake the computer.

The keyboard I'm using is an EX110 (Logitech).

I'd really appreciate any help on this.


Answer:Can't stop keyboard being able to wake vista

I would love to help but I don't really understand the problem. How can your KB wakes Vista unless you touch a key? if it does it all on its own, how can the KB knows that vista is already sleep?

See what I mean? I am probably not understanding this very well.

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I have a machine with Windows Vista Home Premium 64bit and a Logitech MX Revolution wireless mouse.

My problem is the following: I can wake up (from deep sleep) Vista with the mouse but after it, the mouse pointer stops and do nothing for ~2 minutes. After the 2 minutes I always get an error message that the USB device could not be recognized and the mouse start working again !!??

Any idea how to solve this issue?

Answer:USB mouse problem after Vista wake up

I have had similar problems with a VX Nano in my laptop. I found that it can help to plug the receiver into a different USB port. Have you installed the Setpoint software, and if so, is it the latest version?

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I have Vista Ultimate and just can't understand what I have done to cause it to not wake up from sleep any more.

I have installer Kaspersky Antu-Virus and last NVidia Drivers. I have made some Audigy2-ZS driver testing installing and uninstalling them some times, but not any other big things.

Is there a clear meaning of why Vista begins to not wake up from sleep any more?? Is there any famous software or driver or combination of something at which I could look for??

I am really getting mad here.....
I'll try uninstalling the Kaspersky Anti-Viru since it is the probable cause of problem of the "out of memory" message while copying large amount of files across partitions (look here for more infos).

Please let me know if you know something.
Thank you.

Answer:Vista Ultimate does not wake up from sleep any more!! What have I done to cause this?

I updated my bios to a beta and lost the resume from sleep. Then went back to the old bios and it fixed it.

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TCrdMain.exe hangs up after windows vista wake up. How to fix?

Answer:TCrdMain.exe hangs up after Vista wake up


As far as I know the tcrdmain.exe belongs to the TOSHIBA Flash Cards application.
I think the reinstallation of this application could helps.
Try this. Maybe it helps?

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Hi everyone,this is my first post.
In the last two weeks Vista does not wake up after two hours sleeping, if it's less time there's not problem.
I have tried everything recommended and not yet solved the problem, e.g. unplugging mouse, keyboard, network,
changes in BIOS didn't work,drivers,System restore,unplugging a external hard drive that i've of 175gb,etc.

In the last months,sometimes(few),when i woke up windows my USB external hard drive was not in the list of available units,or if it was and i wanted to open a folder i get a message with "this folder doesn't exist".Then i believe that the problem is related to my USB...when i want to wake up the system,the USB is not recognized and by that windows does't wake up(because the folders don't exist).
I tried with the usb unplugged,disabled..the port to which it's connected disabled,uninstalled,allow the computer to turn off this device to save power,etc.

Now, i see only 2 options,uninstall the usb or format(although I've read that this does not help).
First i want to uninstall the USB "completely" but i've problems.In Device manager i uninstall the device but when i restart windows reinstall it again.If i uninstall the port too(usb root hub?) to which it's connected,the same,windows reinstall it again...then the question is if anyone knows how to completely uninstall the USB without having any trace of him in the computer.

People,I really need this option,i live in Spain,and here,it's very hot,i can't... Read more

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My new Vista Premium PC from Evesham will not 'wake up' if I put it into sleep mode, (I have to press the power button until it goes off) I've looked at the BIOS but am unsure what to do. There is no documentation from Evesham on this. Any help gratefully received.

Answer:Vista PC - How to wake up after sleep mode HELP

Hi there. Does your PC wake up when you press the power button once without holding it down?sPiKe25

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Anyone know if it's possible to do this? I need my computer to be on at a certain time and it would be nice if I could configure it to get out of sleep by then.

Answer:Can I set a time for vista to wake up from sleep mode?

don't think so but you can set in the bios to boot up by rtc alarm (i think) and set the date and time you want the computer to boot up and it should boot up. make sure you set auto log on to windows if you it to be logged on already

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If i go to Device Mgr/Network Adapter/IntelPro100VE/Properties/Power Management, I cannot select the checkbox for `Allow this device to Wake the COmputer`. The box is empty and greyed out. (The Qosmio is connected to a LAN at home).

1. Could somebody with a G20 and Vista please check if they have the same thing in that Properties dialogue box and let me know?

2. Does anyone know what i need to do to make this check box selectable?

Thanks in advance!


Answer:Can not select 'Wake on Lan' option under Vista - Qosmio G20

Hi buddy,

Unfortunately I don?t have a Qosmio like yours, so I cannot check it. :)
But I can give you a little hint:
did you looked into bios? Usually you can activate the WOL in the bios options so it will be under Windows available.

Check this out and tell me if you got some success. ;)


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This happens 95% of the time. sometimes it DOES work though. anyway, I looked through all the internet...or just about..and cannot find anyone who has found a cure yet. these are the symptoms.

When you go to sleep, or hibernate, when you try to wake it up, it gets stuck on a black screen for about 8 min. then restarts.

if you press shut down, it says "shutting down" and stays there 8 min. then restarts.

i have not been able to find a cure..please help.

also, i uninstalled all the windows updates from the past only leaving one. i unintsalled because i thoguht it might fix the problem and i would just search for updates so that i could get rid of the extra updates and only get the most recent updates. but now, i have no updates and when i press search for updates, nothing comes up. can anyone teach me how to reset so that any updates that apply will reappear? because i believe there are updates that apply, but since i uninstalled it, it is not going to show up on my updates list again. please help. thanks

Answer:Vista hibernation/sleep does not wake up, stays at shut down

Are you hitting the shut-down button just once and not holding it down? One quick press should take the puter out of hibernation.

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Whenever my laptop goes into hibernation and sometimes during sleep, it is non reponsive when I try to wake it up. This happens on both Vista Ultimate and XP Professional. What's the solution to this problem? Is it a planar problem?Thanks.

Answer:Thinkpad T61p can't wake up after hibernating /sleep on both Xp and Vista

I have the exact same trouble, its crazy frustrating. I'm running a T61p with vista ultimate sp1. It has been doing this sense I got it and before sp1 came out. It?s like it is stuck somewhere between sleep mode and actually working. It is not fully in either, just glitched somewhere in between.

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Windows Vista Hybernates/Won't Wake Up without Unplugging PC and Restarting

That pretty much sums it up. The problem began last week and has gotten progressively worse. My wife would be working and suddenly the screen would go black, as if the computer was going into sleep mode. The power light stays on, but if you try to do a hard shut down (pressing and holding the power button), nothing happens. Finally, I unplugged the computer, waited about a minute and plugged it back in. It starts up fine, you can work on it again, but after awhile the problem starts all over again.

I thought it might be a Windows Update problem, so I tried to do a System Restore to the day prior to the last update, but the restore failed. I then did a Disk Check, which took several hours, and it seemed to resolve the problem. We had no issues all day on Saturday or Sunday, but this morning it started all over again. I'm at my wit's end. If anyone has any idea, they'd be much appreciated.

Thank you in advance.

Answer:Windows Vista Hybernates/Won't Wake Up without Unplugging PC and Restarting

Hi eanderso, welcome to vista forums, try doing a scannow and see what that comes up with;
go to start,
all programs,
right click on cmd, and run as administrator,
then type,sfc/scannow, enter,
it might help,good luck, patch41.

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It's an HP running Vista, and now, for some reason, it puts itself, apparently, in sleep mode. Normally, when I would press the power button to turn it back on, nothing happens. Holding the power button down does not generate a hard restart. I shelved it for a few months, and just turned it on today. It booted normally, updated a few things that were out of date, and then, during dinner, apparently shut itself down again. Could not force it up. Unplugged it, removed battery, and then put it back together and it booted. I now have it in safe mode w/ networking. Not sure if it will stay on or not, but would love to work with you again to see if I can get it up to snuff. I already wiped the HD on this machine about a year ago because it had way too many issues due to crap my wife downloaded, and would rather try to figure it out.

Answer:Windows Vista Computer Sleeps, Will Not Wake. Must Take Battery Out

have you tried "change when the computer sleeps"? start>control panel>power options>change when the computer sleeps (left hand side), in the "put the computer to sleep" drop down box select never (on battery and plugged in) save changes...

good luck

ps you can also just click the battery icon (next to clock) and choose "more power options"

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I have an Asus EeePC 1000H which comes with Windows XP installed on one of the two partitions on its hard drive. It has always worked fine. Recently I installed Windows Vista Business on the other partition, and updated the drivers. Everything works fine (I even get a Windows Experience Index of 3.0 :P) except that now when I sleep the computer it never wakes up if I do it in Vista, and sometimes doesn't wake up if I do it in XP (as I can choose which operating system to run). Another problem I have is that I turn the laptop on (either after reboot from failed sleep or just normal use) and it won't boot up. In both cases it looks the same - that is, the lights all turn on, but the monitor doesn't and it emits less noise than normal. I don't know if it's having trouble starting up a piece of hardware? But I don't know, it's odd it happened when I installed Vista. Any help will be appreciated.

Answer:My Laptop can't wake from Sleep after installing Windows Vista


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When Vista wakes up at the login screen, I have a long wait before it allows me to enter my password. Is there a way this delay can be shortened.

Answer:Vista takes ages to allow entry of wake up password

Are all of your drivers up to date, particularly the graphics driver?

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I am running Windows Vista. I connect to the internet via a cable modem supplied by my ISP which is wired directly to my single computer (a Vista desktop). This connection uses an Ethernet cable connected to the network adapter in the motherboard.

The problem that I'm having is that every time the computer wakes from sleep the internet is basically broken. It will not connect to the internet, and my status is "local only". I right click on my internet button in the notification area, and click "diagnose and repair", and it comes up with this:

"Cannot Communicate with Primary DNS Server ("

It gives me the option to reset the network adapter. Which fixes the problem every time. I just can't understand why I have to reset my adapter every time I wake from sleep mode.

The option on the network adapter to turn on/off the energy saving mode doesn't help. Neither it does the option to turn off IPv6 on the connection properties. I have Vista Home Basic with all the updates installed to this day.

I would greatly appreciate your help! :)

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Satellite A210-15J, RAM 2x2GB, BIOS v1.70, Vista Ultimate x64 SP1 (with all hotfixes), audio driver Realtek v.2.01.

After resuming Windows Vista, high definition audio (HDA) device does not work properly. There is no sound, only noise.

Answer:Satellite A210-15J - no sound after wake from sleep mode in Vista

Maybe this Toshiba FAQ document would help you:

[High definition audio device may no longer work after resume Windows Vista from hibernation or standby| ]

_The solution is simply:_
You have to download and install the hotfix 937077 from the Microsoft website.


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I've started to have a number of debilitating problems with my lumia 950, which is a shame because they are the same problems that made me leave android for the WP platform. To start off, my phone has been randomly restarting. The restarting seems to have started after the anniversary update version 1607. There's nothing common between one reset to the next, just that they become more frequent as battery life reduces (starts at around 80%). This is also sometimes accompanied by a streak yellow across the screen. I don't know if this is relevant or not.
My second issue, which has been happening the longest, is that the screen will sometimes be completely off when I wake up the phone. I will put the phone into sleep with the power button, and when I wake it up with the power button the screen is black. I know the phone is awake because windows hello will try to sign me in. I have reason to believe that the touch digitizer is also still working. This is fixed either by trying to sleep cycle the phone or by holding down the power button until the phone prompts me to power it off. This seems to wake the screen up. the screen also sometimes wakes up when windows hello signs me in, but this is rare. This problem has become less frequent since the anniversary update.
My third problem is that sometimes the touch digitizer doesn't work on wake. This is similar to my last problem, except that it always goes away by sleep cycling my phone. This problem has also become less prominent ... Read more

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I am new here. Hoping someone can help me out with this issue. I work in IT so am not a complete computer bonehead and am at my wits end with this.

My laptop is about 4 years old, it's a toshiba. For whatever reason, it started taking 5+ minutes to wake up from sleeping. If it sleeps for an hour, it's OK.. but if you leave it sleep all night and try to wake it up in the morning, it's quite cranky. After the 5+ minute wake up, it performs as normal. It was running Windows 7 Home 32 bit.

Troubleshooting steps that I have taken are as follows.

Reinstalled windows. Issue was resolved! but after about 2-3 weeks, issue came back. I thought maybe it was some type of windows update, so I reinstalled windows again and paid closer attention to the updates. Issue presented itself again after 2-3 weeks, and there were no updates immediately done prior to it starting.

I started to think maybe it was something related to my hard drive, so i performed laptop surgery and swapped out my original hard drive with a solid slate drive, and installed windows 7 Ultimate 64 bit (this laptop can support 64 bit so I figured why not upgrade.).

issue again was resolved for a few weeks, and now it's back to taking 5+ minutes to wake up again.

If you're turning the laptop on from scratch, it takes 10-15 seconds tops. if you're restarting, it's 10-15 seconds tops (man, I love SSD...)... if you're waking itup within the hour, its 1-2 seconds. But anything longer then that, 5+ minutes.

It ba... Read more

Answer:Laptop extremely slow to wake up from sleep mode, 5+ minutes to wake

Hi there, have you ran any malware/anti virus scans?

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When my WinXPPro SP3 machine is in sleep/standby/suspend mode (S1 or S3), the fax modem wakes the machine some of the time but not all of the time. I want it to wake the PC every time, with 100% reliability. (When the PC is up and running, the modem and the machine receive faxes beautifully.)

What do you suggest?

Modem: Conexant D850 PCI V.92 Modem with recent driver update to version (7/3/2007) (but this problem is the same now as before with the 2004 driver version)
PC: Dell Optiplex 755
Processor: Intel Core 2 Duo E4600 @ 2400 MHz
RAM: 2GB, of which 1.4GB is usually free
OS: WinXPPro SP3 with all updates
AV: Avast Home Free
Anti-spyware: SpywareBlaster Free, Spybot S&D Free and AdAware Anniversary Free
Fax software: MS Fax Console that comes with WinXPPro SP3
Printer/Fax Printer: HP OfficeJet Pro 8500 Wireless AIO (model A909g)
Screensaver: XP logo after 9 minutes; do NOT show welcome screen on resume
Power Settings: Home/Office Desk; Turn Off Monitor after 10 mins; Turn Off Hard Disks Never; System Standby after 20 mins; System Hibernates Never; Do NOT prompt for password when computer resumes from standby
Home network Ethernet connection: Intel(R) 82566DM-2 Gigabit Network Connection card with all Wake on LAN settings ON.
Browser: Firefox latest but use IE occasionally when necessary
Email: MS Outlook Express 6 to POP3/SMTP email service
Misc: I also run LogMeInFree version 4 on all my home computers

Thank... Read more

Answer:Wake on Ring problem - Fax modem fails to wake PC reliably from standby

I may not be able to help, but I am curious - is this a dedicated telephone line?

If not, what services do you use, like call forward, messaging, call waiting, etc.

Or does the dedicated line have anything like that that you know of? (or didn't know of)

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Acer AS-5515
Original OS: Vista Home -  Product key available
Currently loaded: Vista Ultimate - Service Pack 1 - automatic upgrades off
My daughter returned her Vista Computer to me and I want to put it into service as a service visit computer in my position as an ISP installer. Vista was so compromised that when I installed AVG it marked so many files as infected that the computer became unusable.  I tried to figure out how to restore it from the backup partition but without the original manuals and disks I was lost. I finally dug up a copy of Vista Ultimate, that my son upgraded to 7 immediately after purchasing it, and in frustration performed a new install. Now that I have gotten all the drivers working and it's all up and running I realize in 29 days I am going to have a problem. What solutions are available to me? I do have the original Vista Home activation code on the bottom of the case. 
BTW: This computer has a Windows Vista usability factor of "1" so I don't think it is a candidate for 7.
Minden, NV

Answer:Vista Home Crashes, Reloaded from Vista Ultimate, What happens in 30 days?

if you want to stick with vista....
download a windows vista home ISO file....and create a bootable USB stick with it (this can be done for free)
then you wipe the drive....install vista home with the USB stick and use your product code that you have, this will activate windows
use a program like RUFUS to create a bootable USB stick,
keep in mind that vista is no longer supported,
if you want a supported OS then go to windows the same as above except with a windows 7 ISO file.....but you will need to purchase a windows 7 activation key if you do this, which are very cheap these days
Windows vista home ISO

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Relevance 42.23%

When my WinXPPro SP3 machine is in sleep/standby/suspend mode (S1 or S3), the fax modem wakes the machine some of the time but not all of the time. I want it to wake the PC every time, with 100% reliability. (When the PC is up and running, the modem and the machine receive faxes beautifully.)

What do you suggest?

Modem: Conexant D850 PCI V.92 Modem with recent driver update to version (7/3/2007) (but this problem is the same now as before with the 2004 driver version)
PC: Dell Optiplex 755
Processor: Intel Core 2 Duo E4600 @ 2400 MHz
RAM: 2GB, of which 1.4GB is usually free
OS: WinXPPro SP3 with all updates
AV: Avast Home Free
Anti-spyware: SpywareBlaster Free, Spybot S&D Free and AdAware Anniversary Free
Fax software: MS Fax Console that comes with WinXPPro SP3
Printer/Fax Printer: HP OfficeJet Pro 8500 Wireless AIO (model A909g)
Screensaver: XP logo after 9 minutes; do NOT show welcome screen on resume
Power Settings: Home/Office Desk; Turn Off Monitor after 10 mins; Turn Off Hard Disks Never; System Standby after 20 mins; System Hibernates Never; Do NOT prompt for password when computer resumes from standby
Home network Ethernet connection: Intel® 82566DM-2 Gigabit Network Connection card with all Wake on LAN settings ON.
Browser: Firefox latest but use IE occasionally when necessary
Email: MS Outlook Express 6 to POP3/SMTP email service
Misc: I also run LogMeInFree version 4 on all my home computers


Answer:Wake on Ring problem - Fax modem fails to wake PC reliably from standby - how to make 100% reliable?

Please see more details (and post your reply) at the way, I'm up to BIOS A16 but does not help.Thanks.

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Relevance 41.82%

Hello. I'm looking at this laptop:

I would like to know if it has wake on LAN and wake on RTC or not.

Answer:Solved: Dell Inspiron 15 3000 Series - Wake on LAN & Wake on RTC?

Since I did not get an answer here, I went ahead and ordered the machine anyway, and took a chance. It does NOT have either feature in it.

It passed my other tests, so I'm keeping it and the next computer I get will probably have both of those features, but for this one, I guess I'll live without, since the network isn't finished to the point where I could actually use it anyway yet.

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I have a Dell Optiplex 755 with WinXPPro SP3, 2GB RAM and an Intel Core 2 Duo E4600, and it is unreliable for Wake on LAN and Wake on Ring. I also wonder whether my Standby - Sleep - Suspend (S1 or S3) is working correctly.

When the PC is in Standby - Sleep - Suspend mode (S1 or S3), Wake on LAN and Wake on Ring work some of the time but not all of the time, and I'd like them to be 100% reliable.

These may be two different problems, but your advice will be appreciated. (Also, if I should post in a different forum, please advise.)

My Network Card is an Intel 82566DM-2 Gigabit Network Connection, and I recently upgraded its drivers using "generic" PROXP.exe from the Intel website, although this has not helped the problem. The specific driver file e1e5132.sys is now from 2009 -- it used to be from 2007. But, as I say, Wake on LAN from Standby was not and is still not reliable, both before and after the driver update.

In Settings .. Network Connections ... Local Area Connections ... Properties ... Configure ... Power Management, all the Wake on LAN options are checked ON:

- Wake on Directed Packet
- Wake on Magic Packet
- Wake on Magic Packet from Power Off State
- Wake on Link

The NIC card's Diagnostic checks are all OK.

My fax modem card is a Conexant D850 PCI V.92 Modem, and I have the most recent drivers dated 7/27/07, version In Settings ... Phone and Modem Options ... Modems ... Properties, "Allow this device to bring... Read more

Answer:Trouble with Wake on Ring, Wake on LAN and Standby - Sleep - Suspend

More to above: Dell has suggested I must re-install Windows. I've never done that, and I realize I'd probably lose all my applications and data - no good. Seems to me that's like using an atomic bomb to kill a mosquito. And why should I assume that will work?

But is there a way to re-install -- or maybe fix -- Windows that leaves everything else safe?

FYI - About a month or so ago, I ran SFC (System File Checker) in repair mode, and that didn't help with this problem.

Any ideas?

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Small annoyance -

As the title says, I have Dell Vostro 1400 w/Vista Business. Using just the laptop monitor. I set the video resolution (as it was when it arrived) at 1200 x 800. Now, it changes to 1024 x 800 when the computer is put to sleep and the awakes. I can set it back to 1200 x 800 and it works fine. Anyone have any ideas? It is small so it drives me a little nuts.

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I am hoping someone can stop me pulling my hair out - please!!!
I have a Qosmio f20-136 which I have upgrade to 2GB RAM. I have successfully installed Visa Ultimate on it which actually runs very well. I get a Visa score of 3.4 which means Aero runs fine. The lowest sub score is actually the CPU (the 1.6GHz Pentium M) with 3D graphics coming in next at 3.9 thanks to the Geforce Go 6600.

I have an annoying problem though.
Hibernate works fine - it hibernates and resumes fine. I have the power button set for Hibernate at the moment and also the start menu power button.
If I close the lid it goes into sleep and when I open the lid it resumes perfectly.There is the sound of a device connecting / disconnecting when I open and close the lid.

However, here is the problem. I would like to use the power button for sleep rather than hibernate and I dont want to wear the screen hinges out by keep opening and closing the lid. So, I tried setting the power button to sleep and also tried selecting sleep from the start menu options. In either case the machine goes to sleep but then causes a problem when I try to resume.

The machine powers up but the screen is black. Everything else is alive but I cant see anything.
If I unplug the power lead and plug it back in (which changes the screen brightness) then it comes to life. If I close and re-open the lid it comes to life. Nothing else resurrects it.

Some may say I'm being picky as I'm almost there with vista but I would dearly... Read more

Answer:Qosmio F20 with Vista: display doesn't wake up from sleep/hibernation mode


Try to install Nvidia Driver 156.72

from here:-

Good Luck

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When I put my computer in sleep mode, it won't 'wake up'. I have to manually turn off the computer and then start it up again. This has happened twice. I'm not putting it into sleep mode until I find out what's wrong and that's exasperating as I normally leave my computer on all day so I can periodically play my games.

Answer:Computer won't 'wake up' after sleep mode with Windows 10, how can I wake it?

I'm having the exact same issue. No idea what to do.

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Hello. I made a clean Vista installation from my recovery partion and installed new drivers for all controllers. But the NetXtreme Gigabit Ethernet NIC  is pain in the ass.I have to disable/enable it every time after R60 went out from sleep state to get LAN work. NetXtreme's  driver version is which seems up-to-date. Any Idea? P.S. Power managemet  WOL option - Wake up from a Magic Packet - is enabled. May be this is the case?  

---------------------------------------R61 upgraded to Windows 7


Go to Solution.

Answer:R60's Broadcom NetXtreme Gigabit Ethernet NIC doesn't work after standby/wake up in Vista

When I unchecked the 'Wake up from a Magic Packet' option and checked 'Allow to turn off the device for saving power' NIC works with no problem after standby/wake up transitions.  Does anybody use WOL? Before facory reset of Vista WOL function was OK.

---------------------------------------R61 upgraded to Windows 7

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Hi all, Sometimes, when I come out of sleep or hibernation, the brightness controls Fn + up or end keys stops working. I recall this is handled by the BIOS / firmware of the laptop but it seems like the OS messes things up. I also understand that the OS does interface with this BIOS level feature as it adds the HUD display with the green bars (which also stop working when this problem occurs). Does someone know which service is responsible of handling this under Vista? I could look the task manager but without knowing what I must look for, it is not easy to restart this service. Edit: I just did an experiment. I put the laptop in hibernation using fn + F12. I let it turn off then powered it back on. Using the Fn + up or end worked while in the initial loading screen (the one that says windows is starting with the scrolling bar). Then comes the login screen. Once I was in my Vista account, the Fn short cut was not working again. So it really sounds like Vista is overriding the firmware behavior. Thanks for any help. Message Edited by marcbe on 04-06-2008 05:36 PM

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2 T61p laptops with Vista x64 Intel 4965AGN adapters upgraded to new 4/6/2009 12.04.0000 driver, now won't wake up The laptops work fine, connection strength good, speed of downloads from LAN good, 802.11n mode working. But, now if I let them suspend, or merely close the lid and re-open it, even with the power profile set to "do nothing" when closing the lid, can't wake the laptops back up. Fn alone doesn't work because the laptop is sort of awake (fan blowing, CPU running, backlight off though, and not on LAN and won't respond to ping).  Fn+F3 doesn't work, won't wake screen,  Fn+F4 to suspend ignored as well,  Only option is to forcibly power down thru holding down power switch until power goes off, then powering back up again. Any ideas?  I realize I can go back to an old driver, but I'd prefer to stick with this release, particular to fix what the "summary of changes" section says on the driver website:(Fix) Fixed an issue where connection randomly dropped Here's the driver download,: FYI, this same driver works fine on T60 with Vista x86 and W700 with Vista x64, only the T61p laptops have issues with this driver.Message Edited by tinkererguy on 04-07-2009 03:14 PM

Answer:T61p laptops with Vista x64 & 4965AGN adapters upgraded to 4/6/2009 driver, now won't wake up

Wow!  I didn't even know there was a driver update, since Lenovo so kindly disabled System Update... I will try it on Vista 32 T61p and report back...

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. . . Macrium Reflect "fix boot errors" is saving my A**!
Between updates, on Wake from Sleep, no Wake . . .. requires hard start . . . spinning dots . . . no boot . . . requires my Macrium Reflect intervention disk . . . "fix boot errors" . . . . System then actually does Start . . .
Anyone else . . . ? What is going on?

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I don't know whether I have a malware problem, or a hard-drive-in-death-throes problem, or what. But I figured it was best to start here, so if it's not a virus I can go over to the XP forum with that ruled out.

Over the past few months my desktop has been steadily driving me nuts. First it began giving me BSODs at random intervals, anything from a day to a month apart. (Currently, about once every three weeks.) The most common error is 0x0000008E, but I've also had 0x00000019, 0x00000024, 0x1000000A, 0x0000004E (PFN_LIST_CORRUPT), 0x0000007F, 0x0000000A (IRQL_NOT_LESS_OR_EQUAL), and 0x00000050 (PAGE_FAULT_IN_NONPAGED_AREA). Usually it crashes at startup, but it has taken as much as twenty minutes. I've tried defragging the hard drive, using a registry cleaner, and replacing Sygate firewall (see below) but nothing appears to have worked.

Then Sygate starting occasionally crashing while I was online. I replaced it with PC Tools free firewall, which hasn't had any problems. (Yet...)

Somewhere in the last several months (hard to say whether it was before or after Sygate and the BSODs, it seems to have been creeping up for a while) Firefox developed an increasing tendency to hang. It reached the point where it was basically non-functional for a good quarter hour after connecting. During that time doing anything - maximising or minimising windows, accessing the start menu - took forever. Then Firefox started crashing - constantly. I worked my way through the official trou... Read more

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I have ASUS G72.
Logmein software is able to wake the computer up with On Board Wake up is disabled or enabled in BIOS.

I have also Toshiba L505D.
Logmein software can wake the computer up only if Wake up on LAN is enabled in BIOS.

What is the difference between ASUS BIOS's On Board Wake up option and Toshiba BIOS's Wake up on LAN option?

UPDATE: I found out that ASUS's Option was for diskless boot and using network hard disks as hard disks. Nothing to do with Wake up on LAN.

Answer:Difference Between Wake up on LAN and On Board Wake up on LAN ???

One thing that could make a BIG difference here is the fact one is a PC and the other is notebook. The ATX Form Factor standard for PCs calls for the power supply to deliver +5Vsb standby voltage to various parts of the motherboard, to include the front panel power switch, RAM (for hibernate modes), and various devices (keyboard, mouse, NIC) for such "Wake on...". commands.

A notebook, however, does not have this standby voltage because obviously, it would run down the battery if the charger is not plugged in.

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Question: Crashes in Vista

Hi there, some of you might remember me and.. hmm or maybe not.

Anyway, I'm using Window Vista now and that lately, I've been getting a lot of blue screens for no apparent reasons. They revolves mainly around 3 main type of errors, IRQL_NOT_LESS OR Equal, 0x00000024 error and one more PFN_List_Corrupt error.

Well, these errors happens while I'm only listening to music, surfing the net or playing a game. I'm not sure what's going on. Other than all these errors, Vista is very stable for me.

Can someone help me debug the minidumps... thanks.

Answer:Crashes in Vista

bump... help anyone?

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Question: Vista crashes


Scince monday my PC has experienced screenfreezes.
They last 5 minutes till 1 hour (after waiting 1 hour I got tired and rebooted).

Those crashes seem to be random, and happen after 15 minutes till 8 hours. (I don't know about any freezes in the 8 hours without, I was away during 7.5h of it.).
I've been in safemode for 3 days now and I'm getting tired of it.

I see only 2 solutions:
or it's my graphic card, or I have to format my systhem (and lose everything I have with it - I made a backup already).

I've tried if it's a Virus: I've downloaded 4 antivirus programs, updated them and ran them from safe mode -found some trojans (:P) no effect on the freezes.
I've tried disabling the Indexing of files (Read that in a magazine for Users who've been experiencing problems with Windows Explorer (which also randomly crashes btw))
I've also tried to reset the systhem to a point before the crashes happend: No effect.

Oh - All the safe modes doesn't seem to have screenfreezes at all.

Can someone tell me if there is another less drastic way to get rid of this annoying thing?

Some specs:
OS: Vista home premium SP1 (32 bit)
Processor: Intel(r) core(TM)2 CPU 6420 @2.13GHz
Graphic card: Nvidia GeForce 8500 GT

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Question: Vista Crashes


My new vista computer ( 3 weeks old ) Have since i got it randomly frozen.
Sometimes when i play games, some time when i dont run a thing.
Its totaly random, but damn anoying!

When its freezes it can be from 1min to 10mins and noting works not strat button, not Ctrl+alt+ del not anyting.

Only thing i can do is to Wait or shut it of.
Have tryed several virus scans, but nothing found...

Also, to spare place i wonder; When i turn my computer on, a click click sound comes from inside it, Does anyone know what it is?

Acer Aspire 6920g
Inetel Duo Core processor 2,1GHz
Vista 32 bit
4gb DDR2
320gb HDD

(just ask if you want to know anything else)

Answer:Vista Crashes

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Question: Crashes - Vista 64

Hi i'm getting crashes on my system, a cornicopia of differant omes, and they're getting worse.

Blue Screens and Freezes are common, they can occur before the hard drive has even been detected, and usually occur within 2 hours of launching my computer. (After that id never used to crash, but now it can crash after a longer uptime)

It used to be 50% chance of crash soon after logging in, after which it would run fine. Its gradually getting worse.

Recently i've been finding screen resolutions and videogame graphics settings messed with.

I'd mainly just like to know if I can trace this to one component, but it seems unlikely as when googling it was blamed on: PSU, Videocard, Bad Ram, Motherboard Malfunction, GPU malfunction and if i'd keep looking no doubt Solar Flares and Gremlins would be blamed as well.

It seems a shame, as the odds are that most of my system is fine, and cost to fix GPU, RAM or such would be in my range, rather than a costly (prolly Higher Purchase) upgraded system.

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Question: vista crashes

help pls does any know who to reinstall afd.sys it is corrupt and wont let me load pages or any anitivrus

Answer:vista crashes

thomaseisaac said:

help pls does any know who to reinstall afd.sys it is corrupt and wont let me load pages or any anitivrusClick to expand...

for any signs of corruption, start with scans for infection. use an anti-virus program and scan your system completely. also use malwarebytes. it can be downloaded from this link:

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Hi,I'm running Vista on an Acer computer with 3 GB of RAM. I've had this machine about nine months. Last few weeks I've had the IE stop working at times. A message pops up telling me "Internet Explorer has stopped working. Microsoft is searching for a solution" (which is never found), and then IE reboots itself back to my home page. It seems to happen alot with Yahoo sports sites, but then, I'm on there site a lot, too. Any ideas?Thanks,Mike

Answer:IE crashes with Vista

1) Clear the Browser cache. From within IE: Tool>Delete Browsing History, Delete All; also, select "Delete files and settings stored by add-ons." Close and re-start IE.2) If 1) doesn't help, try IE in No Add-ons Mode: Start>type Internet Explorer in the search box>select IE (No Add-ons).3) If 1 & 2 don't help, reset IE: Start IE>Tools>Internet Options>Advanced Tab>under Reset IE, select Reset.Post back and let us know how you made out.

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Hello ,
I have a problem playing wc3 tft in vista , on my laptop.
(vista basic , intel gma 164mb , 1gb ram , core 2 duo 1.83ghz , dell inspiron 6400)
From the begining , in the menu screen , i see jumps in the screen.
When i run the same game - wc3 , on the same computer , but on ubuntu linux - i have no jumps what so ever , but from some reason the gameplay is unsupportable there , while in vista it is fine. but thats only a minor problem i can cope with , the other one is the crushes . out of the blue , in the middle of a game , the screen freezes , and seconds after it goes black . seconds after that im back in vista as if i didnt play wc3 at all.
I came here hoping for aid , for i am desperate.
Thanks ahead guys.

Answer:wc3 crashes on vista

Try changing the compatibility mode to Windows XP (Service Pack 2) and run it as administrator. Vista isn't the best OS the play games on, there's a lot of compatibility problems and such.

To change compatibility mode and run as administrator, simply right-click the game exe and click the Compatibilty tab. Then change the compatibility mode to "Windows XP (Service Pack 2)", then tick the box that says "Run this program as an administrator".

Try running the game after that.. it should work. If not, then I don't know what it could be, sorry... Hope I helped.

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Question: Vista crashes

HI,EVERYBODY.A month ago i was buing a laptop compaq presario cq60-160ev with intel t5800 mp,nvidia 9200grafik card,and 3gb ram.AFTER AN UPDATE THE VISTA THAT was preinstall in the laptop 32bit home premium was crashing .Itrying to recovery partition with f11 but a message appear bootmgr is missing,press ctrl+alt+delete and a clear blue screen.I havent a bootable cdor dvdor usb but asking to me the product number.Ityping but the number under the laptop is invalid,now how can i fix it?and who's can fix it HP HELLAS,or MICROSOFT HELLAS?

Answer:Vista crashes

Hello kostgkrek, welcome to Vista Forums!

Try booting using F12 instead of F11, if you're trying to re-install back to the factory specs; be advised this will take the machine back to when you first got it (like new).

Be sure to keep us informed.

Later Ted

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My Vista crashes every now and then.

I am not able to attach the logs. Please help. It has been three months now.


Answer:My Vista crashes every now and then

Hello and welcome to the forum...

If you would please we need the following info..

1. Manufacture Name...
2. Model Number...
3. Laptop or desktop...
4. 32 bit or 64 bit...
5. Name of your anit-virus software...

Thank you


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Question: AVI crashes Vista?

Hi folks
This is more for interest / comment, as it isn't really causing me a major problem....
I have an AVI movie from my Cannon G9 camera. About 940M Bytes - 8 minutes long.
Every time I play it with Win media player, it TOTALLY crashes WMP and VISTA - its a horrid crash, with a black screen, a buzz from the HDD, and then a complete restart of vista, from cold.
Im not even sure it happens at the same place in the video each time.
It plays perfectly in WMPlayer on my XP machine, and on the camera.
But I think there is something strange with this file, because if I try to copy / paste it in Vista, SOMETIMES, the paste fails, and I get a file icon with properties = "0 Bytes". Seems OK with XP though.
Even more surprising, is that when I use VSO software's "convert X to DVD" program to try to rip it into VOB (or whatever normal DVD files are) it also crashes that, and takes Vista down as well. Always.
I have dozens of AVI's from this camera, and have converted dozens of them into DVD format with no problems in the past.
Anyway, just for interest really, but I'd love to hear some comments!!!
Thanks all

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I have recently built a new PC (AMD Phenom II X3 2.8,4gb Crucial DDR3,MSI 770-C45 Motherboard, Sapphire HD3650 video, Samsung SATA 1.5 tb)which has had Vista installed on it, with all the latest Drivers, which always locks-up and freezes after from 1 to upto 20 minutes use. There is very little software on the PC (Office, Irfanview, AVG); the crashes happen whether on the Internet or not. I've had the processor, motherboard, video card and memory back to the supplier who says that the are all OK; the fans are still whirring away on the PC Power Supply and I've tried two different hard drives, but it still crashes - I am completly a a loss. In fact, I'm seriously thinking of hanging up my PC making hat after this 15th machine!Any suggestions most gratefully received.Glyn Foster

Answer:New PC - Vista always crashes!

There are a number of possible explanations, the most liekly of which are:1. The Processor is overheating. Make sure that the cooler is properly clipped into position. What TIM paste did you use, and how much of it? 2. The PSU is a bit flakey. This is harder to test if you don't have a multimeter or a spare PSU.Do you get a bluescreen when it crashes? If so, can you post back the STOP error code from the bottom of the screen?

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Question: Vista Crashes


I'm not really sure where to post the problem. But here is what happened.

I'm a programming student, and we've been asked to use Eclipse Galileo to develop Mobile J2ME Applications. Everything was okay the first time I used it. But for our second lab activity, the laptop suddenly crashed (the screen blacked out) after trying to emulate the application with a Sony Ericsson SDK plugin. I restarted the computer and a blue screen popped out. It was trying to repair the laptop to a certain point. However, it was never able to repair it. Restarting the laptop again, the boot up screen was 'divided into several smaller displays'? I'm not really sure what is the problem. Everytime the laptop starts up, it always displays the repair screen divided into several smaller screens. Sometimes I can still log in in the laptop, but after a while the screen blacks out again. Can someone help? I'm not also sure how to specify the problem, if anyone could teach me if there's a log file behind all these things, that could help. :)

Thank you in advance.


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Question: Vista Crashes!

My vista (32 bit ultimate) is crashing randomly--I think that it may have something to do with the display adapter driver (ATI Radeon X1200 series) or maybe WMP--I have attached the windows event log and a HiJackThis log which shows the same progression of errors leading up to the crash-I am not versed enough to solve this on my own--any ideas?



Answer:Vista Crashes!

What I can say is that others are having problems with WMP as well and your eventlog has WMP problems written all over it, no pun intended. Lol.. It could be the graphics driver and the WMP is pushing it over the edge. I suggest making sure you have the latest driver for your card, not a beta, the latest correct driver recommended by ATI on their website. Beyond that, you can't uninstall WMP on Vista but you may be able to reinstall it. Try this along with the correct driver for your card..

Vista is known for stopping some drivers from working and SP1 stops others, but shouldn't be inhibiting itself and WMP 11 is apart of it. Maybe it was a virus that I've heard hitting WMP in VIsta or simply the WMP has been damaged, conflicts, etc. Try to reinstall it, and check your graphics driver with ATI.

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My PC is fairly new and I'm having problems with slow shutdowns/restarts and slow sleep/wakes. Recently it seems to fail waking altogether and restarts after a while instead. Usually during waking I just have a black screen for a long time before the reset/restart but sometimes I see the Windows log-in screen but it's unresponsive.
The problem predates my CPU undervolting and doesn't seem to change when I switch RAM settings back to Auto instead of XMP (I my RAM necessitates some kind of overclock in order to function at its rated speed).

Can anyone advise how to proceed? Thanks.
System specification below. This forum has a fantastic design that eliminates the form of pasted lists of information. That's just great for preventing people from reading it. I was worried someone might have read this information.
OS: Win 10 Pro 64-bitMainboard: ASUS Z170 Pro GamingCPU: Intel i7 6700 (6th gen), Stock HSF, Undervolt Offset -0.15 V, LLC 4RAM: Corsair LPX Vengeance 2x8GB DDR4-3000 (CMK16GX4M2B3000C15)Graphics: Gigabyte NVIDIA GeForce GTX 950Sys Drive: Samsung Evo 750 SSD, 250 GBData Drives: OCZ Vertex 2 SSD, 60 GB; WDC WD1002FAEX-00Y9A0, ~1 TB; WDC WD2003FZEX-00Z4SA0, ~2 TB; WDC WD2002FAEX-00MJRA0, ~2 TB; RAID 0, ~300 GB [Maxtor 6B160MO x 2]PSU: XFX TS 750W (P1-750S-NLB9)Bluetooth: Parani UD100 Bluetooth USB AdapterMonitor: LG 21.5" W2246S-BF 16:9 Wide LCD Monitor 1920x1080 5msLogitech G500 mouse, K120 keyboard.UEFI BIOS divergence from optimised default settingsAI Overclock Tune... Read more

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Please delete - post needs to be rewritten

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Hello and thank you. What you guys do here is great. I've been really bothered by this every time I try to have some RR things go haywire. I have a Corei7 920 overclocked 3.9ghz 9gb RAM ddr3 1033mhz running OS vista 64bit and I have FSX (flight simulatorx) w/ freetrackIR running when it crashes. It's watercooled, the temps are mid 40s idle,- 78 max underload: the temps are ok. Basically, I'll be playing FSX - only w/ FSX - and the screen freezes, and then fsx needs to reboot. Sometimes it blue screens as well. I've ran prime95 small ffts and mixed and it usually blue screens after half an hour. Thus far, I have my suspicions but have not taken any steps. I suspect my webcam (from France: vmicro) that I need for freetrackIR is causing the problem because when it crashes I went into event viewer and got these recurrent error codes around the proximal time of the crashes: But it could be anything, it could be my ram too I suppose. I don't know much though and I am asking for your help, please. I can't run memtest. Here are the error codes

EventID: 1000
Log Name: Application
Source: Application Error
Level: error
User: N/A
Faulting application fsx.exe, version 10.0.61637.0, time stamp 0x46fadb14, faulting module unknown, version, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x636f6c65, process id 0xc24, application start time 0x01cbadf191692c9a.

EventID: 7000
Log Name: System
Level: Error
Source: Service Control Manager Eventl... Read more

Answer:Vista 64-bit crashes during FSX w/ freetrackIR

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the ... Read more

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I've been experiening random vista crashes for a few weeks now. Ive been trying to find the solution online but it seems the reasons and solutions for vista crashing are many. I was wondering if anyone could give me some support in stopping this extremely annoying problem.

Problem Summary: Today my computer crashed after around 3 hours from startup. Usually you can still move the mouse icon, however today not even that was working. You can still see the screen it does not go black, however all sounds stop and ctrl alt del does nothing. The only way to switch it off is by holding down the power off button. When I check the Event Viewer logs, nothing is logged at the period it crashes, and only returns an unexpexted shutdown at the time of logging back in. I can always tell when its about to crash because one of the windows will stop responding, then illl be able to move to another window, then ill only be able to move the mouse, then nothing.


OS Vista 32-bit Home Premium

Dell Inspiron 1520
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
Processor: Intel® Core™2 Duo CPU T5250 @ 1.50GHz (2 CPUs), ~1.5GHz
Memory: 2046MB RAM
Page File: 1431MB used, 2898MB available

Card name: NVIDIA GeForce 8400M GS
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7597 (English)
Driver Attributes: Final Retail
Driver Date/Size: 6/9/2008 07:23:00, 5877760 bytes

Optiarc DVD+-RW AD-5560A ATA Device [CD-ROM drive]
ZY3032Y DEE100D S... Read more

Answer:Random Vista Crashes

Are you using the laptop on a hard surface (to ensure that the vents aren't obstructed)?
Have you blown out the vents with a can of compressed air (to see if it's dust causing an overheating condition)?

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Question: Vista Game Crashes

With SP1 on the horizon I figured it was time to buy Vista and give it a shot. I am running a pretty new rig and created a dual boot scenario on my raid setup for xp and vista. The vista desktop experience is fine, no problems there whatsoever. But everytime I try to play a game: UT3 for example, the screen goes blank and my monitor turns off. I can still hear sound in some games when this happens but I have to restart my computer regardless. I have installed the hotfixes for Nvidia cards, and I have tried this with both the microsoft update version of drivers as well as the most recent driver 169.25. Here are my specs:

Vista Home Premium
Intel Core 2 Duo E6750 (stock 2.66)
EVGA 8800 GTS 320
2 GB XMS2 Corsair 6400 DDR2
2xWD 80 GB in raid 0

Thanks for any help you guys can give. And yes I can game just fine in the XP partition in case you were wondering.

Answer:Vista Game Crashes

Maybe motherboard drivers, or some kind of refresh rate problem?

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Wow, I'm so glad I found this forum Looks like there are a lot of helpful people here. I appreciate any help that I can get.

I'm running Vista Home Premium x64. I can not boot in safe mode, and I've tried making a recovery disk and running a boot up recovery, but it said that it was not able to solve the problem.

Things I have found:
I ran a virus check and it found 1 virus which I then deleted.
I also have found that I have two drivers that were bad.

The last thing I want to do is to do a clean install. I wanted to include my minidump folder, but I'm not sure how to go about getting it, since I can't boot up. I might be able to use the Knopix method to browse the hard drive, but I don't know if that's the best way to go...

Any help would be appreciated, I don't mind repeating some of the steps I've already taken if need be.

Answer:Vista Crashes At Startup

Hello I am Josh and I will give you some tips too see if it fixes your Problem

Ok First Boot into the recovery Disk and open up Command Prompt

and enter the Following:

bootrec.exe /fixboot
then Enter

bootrec.exe /fixmbr
Then press enter

Hopefully it would have fixed the Master Boot Record (MBR) For Vista

Hope This Helps,

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Dear Sir:
Vista has been crashing and/or failing to startup.  Various screens have appeared during startup including:
“Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Start Windows Normally”
“Launch Startup Repair (recommended)
Start Windows Normally”
Startup Repair had worked initially a few times to get Vista running.
Vista will ‘crash’ to a blue screen and state it is dumping files.  It shuts-down in 10 seconds as it 'counts' up to 100%.  Or, Vista will ‘crash’ to a different blue screen that states this:
“A problem has been detected and windows has been shut down to prevent harm to your computer.
If this is the first time you’ve seen this stop error screen,
restart your computer.  If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software.  Disable BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical information: (followed by many Os ... Read more

Answer:Vista Crashes and/or won't Startup

Hi, let's see if we can gather some data .
Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - , taking care to post the link.

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I am having very disturbing time on with PC. It works fine when you let it do the startup->fail->starup->fail-loop. I haven't done any changes on my hardware lately.

When it crashes, it will start loading the OS, then the process-bar just stops and it boots. Most of the times it WON'T show bluescreen, but sometimes it does.

My Vista is Home Premium 32bit with MSI K9N Neo V3-motherboard. I have AMD Athlon 5200+ X2.

If you need some info, please mention about it, so I will post it. I attach here my bootlog and HijackThis-log.

Answer:Vista crashes on 90% of start ups

Try the clean boot. If it works follow the instructions
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If you cannot boot even with clean boot try a boot in safe mode and report.

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I am attempting to run SimCopter on Windows Vista. It crashes about every ten to twenty minutes and say, "Unrecoverable Error!" then closes. I've have tried running it under Windows XP SP2 using compatibility mode, but this does not seem to help. I also, patched the game and tried using compatibility mode again, again the problem still persists. Any ideas? Anyone else have the same problem?



Answer:SimCopter Crashes with Vista

I have the same problem in XP. The frequency of crashes is pretty random. Sometimes it'll be fine for 20 minutes, and sometimes it'll crash within seconds every time I try to play. It can be most annoying. I managed to complete a few levels and buy a chopper or two, but unfortunately saved the game right before it crashed. Then every time I loaded the game, it would crash almost instantly.

Don't know what the problem could be, but I'll think on and dig around on whatever message boards I can find.

Good luck resolving it!

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Earlier this morning the tech from my AV software was showing me all of these windows related errors. My system got hit with a adware 4 days ago, I cleaned up the adware. The problem is that I have had this problem for a long time.

Windows crashes and hangs. I keep getting these pop up for ads and crap like that. What I need is some thing that will fix all of these windows errors and get my pc running good again. I didn't want to have to reload my system again. Does any one have any ideas on what to do.

Joe M

Answer:Vista Crashes / Not Responding

Why not start with a simple system restore from two weeks before the problem?
System Restore - How to

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Since a month or two, Explorer.exe crashes constantly. It crashes on several occasions:
1. If I acces C:\program files (by double-clicking the folders, through the dropdown-menu everything is okay).
2. Sometimes while copying files
3. When doing absolutely nothing.
4. Just when using default programs for example Windows Live Messenger.

Next to this, my graphics-card crashes frequently, when playing games. The screen flickers, and sometimes the game will continue to run, and sometimes it will shut down. Here is the problem report from maintenance:

Een probleem met de videohardware heeft ervoor gezorgd dat Windows niet meer goed werkt.

Probleem met handtekening
Naam van probleemgebeurtenis(name of problem event?): LiveKernelEvent
Versie van besturingssysteem(OS version): 6.0.6001.
Landinstelling-id: 1043

Bestanden die helpen bij het beschrijven(description) van het probleem

Extra informatie over het probleem
BCCode: 117
BCP1: 863A5510
BCP2: 8E80FB30
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
(I know it's in dutch, but don't know how to translate it correctly)

Tried a Virus Scan with AVG Free and Kaspersky online scanner, but nothing was found.
Since this is really annoying me, and I can't find an answer that matches my problem on the internet, I thought I could ask here. Had great help here before
Hope someone could help me?

&... Read more

Answer:Explorer.exe crashes in Vista

It is making a dmp file. You really want to open that up and get the information in the dmp file tis will tell you more. Since its in dutch I probably won't be able to help more

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Hello tech support people from around the globe. Been in and out of these forums over the months looking for help when a problem arose, and I've always been able to fix the problem myself. I don't know too much about computers, but I can get by. I've made my own computer, I know BIOS/CMOS, and I know how to tinker with windows to fix things. Well, until now. I have a problem, and I've been trying to fix it for days. I can't find any solutions. So I've come here to seek the help of those gods known as tech support. Here goes.

The computer I am trying to fix belongs to my best friend. He said he has had it for a year, and has had problems out of the box, but was too embarrassed to tell anyone about it. So he finally asked me to help. I have tried everything. I'm going to be as thorough and detailed as I possibly can, because it is very important that I fix this. I am baffled.

Alright, the computer specs are as follows:

Gateway GT5426E desktop computer
AMD Athlon 64 X2 5200+, dual core processor
NVIDIA GeForce 6150SE
2048 MB DDR2, 533 MHz
320 GB, 7200 RPM, SATA II hard drive

It is running Windows Vista, and came installed with it from Gateway.

The computer is unpredictable. I can never tell when it will start or not. Sometimes it starts, and runs fine for a few minutes and then freezes when I open the start menu. When I say freeze, I mean I can move the mouse around, but nothing is clickable, and no shortcuts or keybindings work, and I am ... Read more

Answer:Vista Crashes... Unfixable?

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I'm no techie and I'm not sure if the recent crashes of my Vista can be attributed to the recent changes I made in my laptop.

The other day I got bored and figured I wanted to make my computer boot up faster. It doesn't really take long for my PC to boot up, just wanted to see if it can go faster. I searched the net for possible ways and found that I can change the boot settings via msconfig. I chose 2 in the number of processors and checked the maximum memory box. And then I rebooted my laptop.

My new reboot time isn't that much faster than how it used to be (really no major difference), so I switched back to using 1 processor and unchecked the maximum memory box. Then I rebooted my laptop.

About an hour after using my laptop it suddenly crashed and it shut down. Tried to restart but it would again shut down as soon as I see my desktop. I noticed that the bottom part of my laptop was getting pretty hot too. The exhaust was working fine by the way. I let it cool down a little and then I was able to use it after cooling down.

Last night, my laptop crashed again and then again this morning. Now I'm not sure if it's because of twitching msconfig or if my laptop's overheating. I used to use my laptop a lot but it has never crashed because of overheating. The crashing only happened after I twitched msconfig (but remember I changed it back to its original settings).

Thinking that the crashes were caused by using one processor, I tried (again!) to change back to using 2 pro... Read more

Answer:Random Vista Crashes

The crashes could very well be directly related to the overheating. Always make sure you keep open space around the intake vents. They make cooling apparatus these days that helps circulate air around your laptop to help keep it from overheating.Do you get BSOD's? If so...Download BlueScreenViewNo installation required.Double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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Alright I have a Dell Inspiron 1545, about 15 months old, 3 GB RAM, running Windows Vista Home Premium (32-bit).

Now for months I've had this problem where I left the computer idle for more than 10 minutes and it froze when I came back to it. However, I solved this by simply closing the lid when I knew I wasn't going to be using it. Stupid of me to put it off but I really didn't have the time or money to get it fixed.

So now I have a more demanding problem. Every time I turn on my computer, go to the internet, browse for a few minutes, it freezes up. I can still move my mouse around but clicking to exit the program does nothing. Pressing ALT+F4 does nothing. I'm pretty much 100% sure it isn't a virus (I run Kaspersky and I'm very safe online). I really have no idea what to do. I'm typing this from the family desktop but I need to type reports and such for school all the time and it's just too inconvenient with this being a family computer.

I'm currently running a test with Memtext86, I heard that could help me determine if there were problems with the RAM, maybe you guys can confirm that it could help me?

And also if there's any information you need please ask, I really need this fixed ASAP, I realize people are busy with Thanksgiving and everything but I can't stand when my electronic stuff doesn't work, this has been driving me crazy for 3 days!

Oh, and also, I tried to do a System Restore but it said there were no restore points, I don't understa... Read more

Answer:Vista Crashes Every 5 Minutes!

Memtest would help rule RAM out. But if it boots it usually is not ram. Although you should rule it out. I would also recommend running some hard drive diagnostics as well.

Memtest86 is the best memory diagnostics, and I am liking a test called Victoria for testing hard drives lately. If you run Victoria which I would recommend the boot disk version of it, if you see any blues with X's you should look to replace the hard drive.

System restore can sometimes be very temperamental. Confirm that system restore is turned on by going to the system restore control panel and making sure the box is checked to have it turned on. Although if your computer isn't staying on you may have some trouble doing that.

Let us know what happens with the hard drive and memory diagnostics.

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Hi again guys,

Since i built this computer and put on vista x64, i havent had a single thing go wrong, no hiccups or anything!

Recently however (6 months later) i installed a large batch of windows updates, which seemed fine. A couple of days later we had a thunder storm and a blackout. My computer was on at the time and just turned off. It is hooked up through a Monster surge board anyway- i thought no biggy and just waited till we got power again and kept going.

Since then at random times, usually when im playing a game or something it just shuts down and restarts itself a couple of seconds later. STALKER is the game... it has even crashed through a defrag...

System specs as follows:

Core 17 940
Asus P6T Delux + OC Palm
12GB DDR3 1600Mhz Corsair dominator
Antec 1200 Case
Asus Triton 81 CPU cooler
HIS Radeon HD4870x2
Azuntech prelude 7.1 DTS
Corsair 1000W PSU
Killer N1 NIC
4x 1TB Caviar Black HDD's (Non-RAID)
2x Pioneer DVD writers

Thanks for the help guys, just need a fresh mind to get my head round this

Answer:Vista 64-bit crashes randomly

Disable the automatic restart on crash. Then look up the error message on the BSOD. That will point you in the direction you need to go to fix the issue.

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Alright I have a Dell Inspiron 1545, about 15 months old, 3 GB RAM, running Windows Vista Home Premium (32-bit).

Now for months I've had this problem where I left the computer idle for more than 10 minutes and it froze when I came back to it. However, I solved this by simply closing the lid when I knew I wasn't going to be using it. Stupid of me to put it off but I really didn't have the time or money to get it fixed.

So now I have a more demanding problem. Every time I turn on my computer, go to the internet, browse for a few minutes, it freezes up. I can still move my mouse around but clicking to exit the program does nothing. Pressing ALT+F4 does nothing. I'm pretty much 100% sure it isn't a virus (I run Kaspersky and I'm very safe online). I really have no idea what to do. I'm typing this from the family desktop but I need to type reports and such for school all the time and it's just too inconvenient with this being a family computer.

I'm currently running a test with Memtext86, I heard that could help me determine if there were problems with the RAM, maybe you guys can confirm that it could help me?

And also if there's any information you need please ask, I really need this fixed ASAP, I realize people are busy with Thanksgiving and everything but I can't stand when my electronic stuff doesn't work, this has been driving me crazy for 3 days!

Oh, and also, I tried to do a System Restore but it said there ... Read more

Answer:Vista Crashes Every 5 Minutes!

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I have a laptop on which Vista (home premium) crashes after about five minutes of running, whether you try to run anything else or not. I've managed to get it into safe mode a couple of times and ran SPybot, Ad-Aware etc but they didn't find anything. However it usually refuses to run in Safe Mode, just running in standard mode even when Saf eMode is chosen from the F8 screen. I ran HJT, and found a couple of bits of spyware etc which I've removed - some DoubleD software, a browser prefix hijack, etc etc but no ifference. If I put in a Vista recovery CD and boot to the repair menu, I can run command prompt etc without a problem and it doesn't crash.

I've also just about managed to run msconfig and remove some uneccessary stuff from startup.

When it crashes it just freezes - no BSOD or anything.

I think it is a Vista issue but I'm not sure what. Any suggestions would be welcome.

Answer:Vista crashes after about 5 mins

hi have you run a start up repair .have you tried chkdsk ,or sfc /scnw to try to correct errors

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I am having a horrible time troubleshooting a problem on Vista Home Premium 32-bit. For the last month I cannot shutdown the computer without it crashing during shutdown (BSOD). It also will crash at other times while running and during the same timeframe I have been unable to get media center to update the cable guide listings.
I believe the problem is with some driver but I cannot read crash dumps so I am flying blind. I have uninstalled every non-essential program and upgraded most drivers but have not yet hit the right solution.
If I boot into safe mode, I can then shutdown without crashing which is what leads me to believe it is a driver issue.
I have attached the crash dumps from the last few days in the hopes that someone can help me figure this out before I resort to a reinstall of Vista.
Thanks in advance for your help!

Answer:Vista crashes on shutdown

Hello & Welcome to Tech Guy Forum.

Does the problem occur on re-start or shutdown or both?

Set Vista to save a mini dump.
Repeat the steps necessary to cause your computer to create at least 3 BSODs.
Copy the 3 mini dumps to a folder called "cheese" [ without quotes ].
You could call it "dog food".
Zip the folder.
Attach it to a reply.

Minidump files will be found in

1.Right-click "Computer", and then click Properties.
2.In the upper left, left click on "advanced system settings"
3.On the "advanced" tab, under "startup & recovery", click to select.
Check "write . ..."
Uncheck "automatically restart".
Left "OK" until you are back to the desktop,or start menu.the check boxes for the actions that you want Windows to perform if a system error

Write an event to the System log
Disable Automatically restart
Click "ok" until you are back at the desktop.
You may need to set your computer to show hidden, system or protected files.
Unhide file extensions.
Boot to normal mode.

Please provide as much BSOD information as possible.

Troubleshooting BSODs.

Boot to safe mode.
Report the results.

Never mind. I re-read your initial post. OOOPS on my part.
Please see, which refers to IE 7, but there are tips for clean boot troubleshooting.

Windows debugg... Read more

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I am getting a BAD_POOL_HEADER error with a vista crash (blue screen) during Pinnacle software installation. Otherwise the system is fine.
I have been able to take a .dmp file of the crash.

Is there anyone who can help figure out the cause?
I have 4 GB RAM with about 3.2 GB pagefile size (system determined). Am on Vista Home Premium.

I have attached the dmp file.

Some content...
0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arg1: 00000020, a pool block header size is corrupt.
Arg2: acb600f0, The pool entry we were looking for within the page.
Arg3: acb60118, The next pool entry.
Arg4: 0a050406, (reserved)

Debugging Details:


POOL_ADDRESS: GetPointerFromAddress: unable to read fr... Read more

Answer:Vista crashes with BAD_POOL_HEADER

I ran the command sfc /scannow from cmd prompt and got the CMD log file. If someone is able to assist, I can share that as well. Apparantly there are some repairs done, but some repairs cannot be carried out as per the file.

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Hello everyone!

I bought a new Toshiba laptop several weeks ago and lately it has been giving me a lot of trouble. After I turn it on, right on the log on screen where it says "Welcome", it crashes in a weird way. The screen doesn't go black or anything, it just becomes sort of smudged. Nothing happens if I wait, the mouse won't move ... nothing ...

However, it boots into Safe Mode without any problem (I'm writing this post from Safe Mode). I'm guessing it's some software or driver which loads during normal boot.

I formatted once and the problem seemed to go away, but after several successful boots, it returned once again.

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