Computer Support Forum

How do you Setup your family members computer to protect from malware?

Question: How do you Setup your family members computer to protect from malware?

Hey guys, I am sure you can relate to my current woes here. I have a family member who is just always getting malware on their computer. Getting tired of cleaning it up so frequently and I wanted to ask you guys what you do. Personall I install Chrome and MSE, and set MSE to a Full Scan once a week with real time monitoring. I also preach safe web surfing, but honestly, it's like telling a Crack Head that crack kills.

So what do you guys do to try to ease the pain of fixing a family members computer?

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Preferred Solution: How do you Setup your family members computer to protect from malware?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How do you Setup your family members computer to protect from malware?

They now have Macs

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Greetings to all of you of the Computer Hope family,This is my 1st post. I am somewhat uncertain as to whether the choice of this forum(hardware) is the appropriate one as the problem may be a "Windows" or a "software " issue. But certainly hardware is adversely affected ie my computer no longer works. I shall begin by copying for your guidance the full tech support i have sent H.P. and as yet unanswered.country_areacode : 11country : Canada [CA] problem_area : boot up/lock uppurchase_date : Nov/2004serial_number : MX31307267operating_system : Microsoft Windows XPmodel_number : DC479Aaccessory_items : other_accessory : cddvd_installed : selecterror_message : disk boot failure,insert system disk and press enterproblem_description : Chris at your telephone tech support has urged me to contact you with my problem on the above noted computer.he has urged me to be as detailed as i can.I have been using this machine for a long time with no problems at all.yesterday with the telephone assistance of the mfgr. of an external Buffalo 250gb usb external harddrive we partitioned and installed that device to the computer.i then using a usbportable flash drive transferred software programs and data from anotherof our computers to the portable Buffalo H/D.None to the "C" drive of the presario.I then using the safe removal icon on the task bar disconnected and removed the flash drive.i continued to use the computerfor a number of hours after that with no problem... Read more

Answer:members of the computer hope family. this is my 1

first choice trywhen the boot up screen gives you an option for " F1 " press the key the Bios setup screen most likely should give you a list of options can you see an option load default settings if so select that and then click the yes box it should then restart.second choice trythe second option on the boot up screen select the second of the list then look for boot options first boot should be hard drive C try and select that then click the yes box and reboot.  

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Question: Family members PC

I have a young brother in law who I've set up with Security Essentials on their PC. It seems to have been going well for the last 6 months until I got a call today that pop ups were coming up all over their PC. When I rocked up and booted on the computer and took a look myself, MSE had an alert telling me actions were required. It was adware that despite all of them "attempting" to fix the PC they couldn't click clean on the interface.

My brother in law regularly installs games of all kinds on the computer so I felt this set up would be the easiest for them. User interaction + novices + attempts at them learning = not good. After I fixed this and ran a few scans it came up clean except for traces of the adware. MSE looked as if it did a good job other than this but if it even seems possible I wish they made it even easier to use. Just thought I'd share.
 

Answer:Family members PC

AdwCleaner Download : http://www.bleepingcomputer.com/download/adwcleaner/

- or from developer website: http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner

RogueKiller download : http://www.adlice.com/softwares/roguekiller/
 

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Good evening all, I've been trying to run my games recently however all games are telling me that my graphics card isn't up to scratch (even older games).I have an ATI Radeon 9800 pro (256mb) card, but for some reasons, games are telling me it's only packed with 16mb!Now, after some pressing of a certain family member, he tells me he found a download online that would 'convert' my Windows XP Home OS to Media Centre Edition. He tells me he didn't install anything, but copied some stuff from this download to the WINDOWS directory somewhere (I can't find it).He also told me that he'd read about there being some issue with this GFX card and MCE, and that it recommended he alter some registry settings. He has no idea what they were (he 'just did it').I don't want to have to format and reinstall, so I'd appreciate some guidance.Anyone come across this issue? It's obscure, I know.Whether it helps at all, when I run DXDIAG, under the 'Display' tab, it says "Approx Total Memory: n/a". When I run the DirectDraw test, it completes it without problem, however when I click 'Test Direct3D' the first test fails (and I receive an error message which states "Test failed at step 8 (creating 3d device): HRESULT =0x8007000e (Out of Memory)".I've tried reinstalling DX9, I've tried removing and reinstalling the Cat drivers...I also get a message when running games that says" "AGP Texture Acceleration" is unavailable. Yet it appears to be enabled.Any thoughts?

Answer:Family members killing my PC! - WinXP to MCE?

Have you tried a System Restore? This should reset the registry.

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For some reason the native photos app has got broken on my wife and sons user accounts (both standard accounts). I cannot fix it. On my own administrator account it works fine. There was a recent photos app update which I think is what screwed it up! Anyway I tested creating a test user account and the photos app works fine if a new account gets created. So I was thinking of deleting both their MS user accounts on my PC and creating them again.

But do I need to remove them as family members also via my outlook website login family tab before I recreate their user accounts again, they are both listed as family members on there and are associated with the PC name. Or can I just delete their user accounts and re-add them as family members on my PC without these shenanigans. It would save time as when you create a family member normally you have to then get them to login to their email and accept etc.

thanks, wayne

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For some reason the native photos app has got broken on my wife and sons user accounts (both standard accounts). I cannot fix it. On my own administrator account it works fine. There was a recent photos app update which I think is what screwed it up! Anyway I tested creating a test user account and the photos app works fine if a new account gets created. So I was thinking of deleting both their MS user accounts on my PC and creating them again.

But do I need to remove them as family members also via my outlook website login family tab before I recreate their user accounts again, they are both listed as family members on there and are associated with the PC name. Or can I just delete their user accounts and re-add them as family members on my PC without these shenanigans. It would save time as when you create a family member normally you have to then get them to login to their email and accept etc.

thanks, wayne

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hi,just a question if you had a original CD is it illegal to copy it and then give it to members of you family for a small price?I can understand if you sold them to the public ie at a car boot it is illegalBut is it illegal to do it for family by charging them for the CD and Case not the content Just the pehiperals. (empty CD r and Empy Jewel case) and then the music is just a copy of mine.Thanks Ben

Answer:Is It illegal to sell CD copies to family members?

Sell?? to family .... don't you know it's Christmas.Have a nice one. I won't tell anyone if you don't!

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Please for the love of God help me.

I have some family members who just don't get computers.

I need to be able to take theirs over asap but most importantly, they need to be able to fire it off easily so I can take over.

gotomypc?

stupidfamilymembers.com?
 

Answer:Best Remote PC Access software for family members?

dameware or remote admin? both have secure password setups, just need ports open on there router if there is one.
Dont forget to save them a favorite for whatismyip.com !
 

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My father, sis, and I have the same brand laptop. They are pretty close to being the same models. I was the last to purchase mine, and I have the least experience among us, although I have come a long way, this past year. I thought that by having the same brand/ model, we could help each other..so far my sis's hard drive failed. My dad told me that he had purchased an external hard drive, because he supposedly needs it..he told me that he had to mail in his laptop to have the screen replaced. He then asked me if it would be alright to check his email on my computer. I agreed, and I volunteered to bring my laptop to his house..after all, he is my dad, right? I asked him to use my wireless connection, and he insisted on hooking up to his connection, etc. I began to think that maybe he was attempting to spy on me..Would it have been possible for him to install, or transfer anything from mine to his? I have nothing to hide, but would hate to have dad invading my privacy..I had installed good anti-virus security and spyware programs prior to this, and since..How can I check to see if this has happened? Thanks for the help.
 

Answer:Security issues, and nosey family members.

Of course he could copy anything he wants to your PC since you let him use it. It does not matter whether it was a wireless or hard wired connection, if you allowed him to login to your account or any other account with administrator priviledges then he could do whatever he wants.

Antivirus and antispyware programs are not always going to locate things that were installed on purpose. Some time they will detect certain forms of keyloggers but newer commercial forms of keyloggers are design to be undetected.

What makes you think you father would be spying on you? And if he does not have the PC in his possession, he would have to have remote administration type software installed inorder to get access to your PC.

Is you PC actually having any problems?
 

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Does anyone have any information regarding the sending of mass emails to a group of people ?? (I AM NOT SPAMMING --- these are all my family and close friends)

I have the emails on a plain text list and was wondering if there was an easy way to import the list into hotmail or yahoo email services.

Thanks for your help
 

Answer:Sending Emails to 200 or so friends and family members

check the bottom of the yahoo address book page, has an import function - you can use a csv file exported from most email programs

why not try a group mail program instead, think yahoo would balk at mass mailing

i use group mail for my weekly 75 - 100 newsletter

each recipient gets a personal email, not the to: or cc: to eternity stuff - they see their name and their name only

you can import a text file of names and addresses for a mail list, import text messages, even use an html message (and people who don't have html enabled email get a plain text version you put in).

you use your smtp settings from your regular email (or even yahoo) so it goes through your own email account

works great!

did i mention it's FREE!
 

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Could we add a feature to be able to locate my Windows Phone from my band. It would also be really good to be able to locate a band user, perhaps integrating with an application like Glimps or a feature to requests a users location.

Answer:Suggestions: Can we have a feature to find and use it to track family members?

This thread needs to be in the developers corner Developers Corner - Windows Central Forums
Don't worry I'll ask for it to be moved.. You would probably have to get in contact with devs that are working on band apps for this. There aren't that many currently so it should be easy enough to track them down and shoot them an email with this

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I created this album for my family on OneDrive and shared it. The problem is, I want all the people I share it with to be able to add new photos and I can't find that option. Under the Sharing tab on OneDrive when I click the options for sharing, the only options available for me are Just view and Cancel sharing. Is there a way to fix this?

Answer:How can I get all of my family members to share on a OneDrive photo album I created?

Originally Posted by Windows Central Question I created this album for my family on OneDrive and shared it. The problem is, I want all the people I share it with to be able to add new photos and I can't find that option. Under the Sharing tab on OneDrive when I click the options for sharing, the only options available for me are Just view and Cancel sharing. Is there a way to fix this? Welcome to Windows Central.
In the OneDrive sharing options, you should be able to see any of the following options that should allow the people you have shared the folder with to add or delete photos:

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Hello my friends,

When I first saw this computer it was running terribly slow. The reason was every service possible was turned on. Also every program was set to start at Startup.

It took me a while to get to where I could do the read and run me file. There were several services that I would try to disable but would just go back to automatic. Also there were several blank entries for a service that was running but no information was given.

I noticed there was no working antivirus and only windows firewall running. I installed avira. However, with all the malware it would not run well nor update. Trying to uninstall it was a nightmare. You will see that it was still running for combo fix and RR. However I found a way to get it off before I ran MGtools.

Other issues: The family said the connection to the wireless HP printer stopped working some time ago. I see that they have tried to reinstall it several times to see if that would help.


The mouse was jerky some times.


Thanks for your help,

Pete22

It is doing much better now, but I don't trust it yet.


Here is the first installment.
 

Answer:Family Computer has a lot of malware

Here is MGtools log.


Many Thanks!


Pete22
 

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I've had my phone for a long time. All of a sudden this week I noticed that instead of having 9 members in my "Favorite Family Group" it keeps dropping 5 members off. And not saving. Why is this happening & how can I get it to save permanently all 9 members. Thank you.

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Topic title pretty much says it all. How can i prevent hijacking of my browser or even worse my entire computer? Last night i made a stupid move and attempted to download something off Pirate Bay, i read the comments and it looked legit. Since i didn't have a software that downloads the torrent i clicked on whichever one Pirate Bay offered me. The software was successfully installed and was downloading the program but it froze the halfway and my google chrome completely stopped working, Later on i found out that Conduit is a malware that sometimes installs itself without the user's permission and takes over the browser. Now i'm paranoid about downloading anything. By the way i have a supposedly good anti-virus : Bitdefender for which i paid good money! Very disappointed that it pretty much welcomed the bad malware with open hands and allowed it install itself. 

Answer:How to protect your computer from malware like CONDUIT??

attempted to download something off Pirate Bay : < Anything off these Torrents sites is 50 to 90% infected and not usually legalWinPatrol Free is one of the better programs to warn you if there is going to be an attempt to change your Home Page. This may help after you do a full scan with your Antivirus -Please download AdwCleaner by Xplode onto your desktop.*Close all open programs and internet browsers.*Double click on adwcleaner.exe to run the tool.*Click on Delete.*Confirm each time with Ok.*Your computer will be rebooted automatically. A text file will open after the restart.*Please post the contents of that logfile with your next reply.*You can find the logfile at C:\AdwCleaner[S1].txt as well.  Thank You -  

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Malware Protection is a rogue anti-virus application that runs a fake system scan and then concludes that your computer has a malware infection or serious security/privacy issues. To fix the malware infection you must pay a fee, about $50. The rogue program copies user interface elements from real programs and it looks like a legitimate application. Plenty of people shell out $50 to register this fraud and that's a big problem because if you're transacting with these guys online you're offering them your credit card details. Cyber criminals can later user that information to their benefit. You should protect yourself with common sense and legitimate anti-virus software because such fake anti-virus applications as Malware Protection now represent about 20% of all malware in circulation. If you made a mistake and purchased it, please contact your credit card company and dispute the charges. And if you still have this fake AV on your computer, please follow the removal instructions below to remove Malware Protection and related malware for free.

Manual Malware Protection removal instructions:

1. Right click on the "Malware Protection" icon, click Properties in the drop-down menu, then click the Shortcut tab.

The location of the malware is in the Target box.

NOTE: by default, Application Data folder is hidden. Malware files are hidden as well. To see hidden files and folders, please read Show Hidden Files and Folders in Windows.

Under the Hidden f... Read more

Answer:How to protect and clean your computer from malware

Is this a removal guide for this rogue or ?

 

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Will Ad-Aware only detect the malware in its definitions during a scan, or does it also prevent it from being installed on your computer in the first place? What about A2? Many thanks. - Tye

Answer:Does Ad-Aware protect your computer from malware?

No on both counts. Try Spywareblaster click here

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Hello everyone.. I have a big problem or I don't know if I am just paranoid. I suspect that my cousin installed something on my laptop to spy on my network activities. I don't know what it is because it is undetectable.
He used to use my laptop even though he has is own computer and I am really afraid that all my mail, chatas, surfing had been compromised. Another member of my family warned me of its activities.

So please if someone can help me find whether or not I have some kind of malware/rootkit please help me. I am tired of scanning with software I don't even know how to use. We are also sharing the same network. My laptop performance had dropped also, wifi disconnecting by itself but I can't be sure it's him. Please help!

I am running windows 7 starter 32-bit.

Here is the DSS log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Sebastien at 6:04:26 on 2011-09-06
Microsoft Windows 7 家庭普通版 6.1.7601.1.936.86.2052.18.1910.272 [GMT 8:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW:... Read more

Answer:I suspect a family member installed some kind of spyware/malware/rootkit on my computer

I also found a really strange thing. On IE my google search logo has changed. I am attaching a screenshot to show what I am saying. It seems like malwarebytes old logo. I don't understand!!!

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To Our Members:As some of you may or may not know, we have a section of the forums for assistance with malware known as the "Virus, Trojan, Spyware, and Malware Removal Logs" forum. This is the only forum in which HijackThis, DDS, OTL, RSIT and other malware removal logs should be posted.However, we have new members seeking assistance that may not be familiar with exactly where logs should be posted or who may respond to them with advice.Sometimes logs are posted in other forums by those who are not sure where to post them. When you see a log posted in the wrong forum, please do not reply to it or post to send the member to the correct forum. Please let the staff know by using the Report button.Were we to permit some members to reply to malware logs or give advice, then we would have to allow other members to do the same. Not knowing the background or training of such posters, we could not vouch for the accuracy or safety of the instructions provided. Thus, only trained members of the following groups: Malware Response Team, Malware Study Hall Senior, Moderators or Administrators are allowed to help people with logs.Further, replying to malware logs adds extra work for our moderating staff in that the reply must be removed before moving the log. If we don't do this, a Malware Response Team member, looking for a new log to work may assume another Malware Response Team member is already assisting that person and not open the thread to respond. This can result in a delay to assi... Read more

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To Our Members:As some of you may or may not know, we have a section of the forums for assistance with malware known as the "Virus, Trojan, Spyware, and Malware Removal Logs" forum. This is the only forum in which HijackThis, DDS, OTL, RSIT and other malware removal logs should be posted.However, we have new members seeking assistance that may not be familiar with exactly where logs should be posted or who may respond to them with advice.Sometimes logs are posted in other forums by those who are not sure where to post them. When you see a log posted in the wrong forum, please do not reply to it or post to send the member to the correct forum. Please let the staff know by using the Report button.Were we to permit some members to reply to malware logs or give advice, then we would have to allow other members to do the same. Not knowing the background or training of such posters, we could not vouch for the accuracy or safety of the instructions provided. Thus, only trained members of the following groups: Malware Response Team, Malware Study Hall Senior, Moderators or Administrators are allowed to help people with logs.Further, replying to malware logs adds extra work for our moderating staff in that the reply must be removed before moving the log. If we don't do this, a Malware Response Team member, looking for a new log to work may assume another Malware Response Team member is already assisting that person and not open the thread to respond. This can result in a delay to assi... Read more

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Question: family setup

How do I download. With family setup issues

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Question: my family setup

How can I set my family setup

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Sophos said:

According to the New York Times, Facebook is making public the names of the people it believes are responsible for the Koobface worm: a botnet which has helped its creators earn millions of dollars every year by compromising computers.
The five men are named as Anton Korotchenko, Alexander Koltyshev, Roman Koturbach, Syvatoslav Polinchuk, and Stanislav Avdeiko, and are said to be involved in the Koobface malware gang, which has blighted millions of computer users.

Naked Security has great pleasure in being able to tell the in-depth story of how these individuals were identified as part of the Koobface gang, in a detailed investigation conducted by independent researcher Jan Drömer, and Dirk Kollberg of SophosLabs between early October 2009 and February 2010.

Read: The Koobface malware gang - exposed!Click to expand...
 

Answer:How five members of the Koobface malware gang were unmasked

Who blanked out their ugly koob FACES
 

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Giveaway moved to the new Facebook App, please come see us!

http://apps.facebook.com/majorgeeks/
 

Answer:IObit Malware Fighter keys for our members!

I'm not sure what I'm going, but it looks as if I need a key.

If I have IObit Malware Fighter, should I get rid of other similar programs.

Recently hacked and I don't like it.

Lavender
 

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my phone does not want me to download anything it needs my family,why.

Answer:Why does my phone ask for My Family setup?

Please rephrase your question so we can understand what you're talking about.

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every time I want to download something it wont let me

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How I have account on family setup how I buy products from store ..........................?????????????????????????????????????

Answer:how i have account on family setup

You will need to explain your question again as it makes little, if any, sense, and just putting a load of unnecessary punctuation just makes it look even more as if you don't know what you mean."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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Now I have to have my kids accept an invite in order to use it.
I know there are other ways of blocking internet use, but I can do this remotely while I'm away.

Answer:Why would MS change up the way we setup family safety?

I used to let my Niece and Nephews use my tablet, now I'm supposed to make a new email account for them? Just to stop them from deleting something important? Neither of them are over 7, they don't have email accounts. This seems less efficient now.

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hi all

my system is windows vista 32 bit sp1.whenever i am using windows update to install
imp. updates dot net framework 3.5 sp1 and family update is giving x0643 error .
After going through the suggestion given for this error at microsoft i did try to
manually install it but it gives set up error with desc. and log as below.Please Help:

Description:
Microsoft .NET Framework 3.5 SP1 has encountered a problem during setup. Setup did not complete correctly.

Problem signature:
Problem Event Name: VisualStudio8Setup
Problem Signature 01: 35101
Problem Signature 02: 3.5.30729.01_ORCAS_X86_NET
Problem Signature 03: CBS
Problem Signature 04: INST
Problem Signature 05: F
Problem Signature 06: gencomp750,{61040379-156d-4ece-b126-ea395a3b2

Problem Signature 07: BASERET_UNKNOWN

Problem Signature 08: -

Problem Signature 09: -2145124330

Problem Signature 10: WUSA

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033



Additional information about the problem:

LCID: 1033



Read our privacy statement:

Privacy Statement for the Microsoft Error Reporting Service













error log:

[06/23/12,23:57:04] Microsoft .NET Framework 2.0SP1 (CBS): [2] Failed to fetch setup file in CBaseComponent::PreInst... Read more

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i already set my family setup but its asking for family setup needed again and again

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I also went to xbox site . what else do I need to do for my son can download games on this phone.

Answer:I setup the family plan and the Microsoft account, is there anything else I need to do so my son can download games onto his phone?

Does he have his own outlook account (that will allow his phone to backup and be seperate from yours setup wise). Did you setup a payment option under his outlook? Once this is done it should work.

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my family setup needed to be set in nokia lumia

Answer:Tips on how to setup my family plan on my Nokia Microsoft Windows phone?

What do you mean by that? Do you mean that My Family setup should be integrated with Windows Phone? If so, I think that is a really good idea and would make setting up My Family infinitely easier. But I think you should contact Microsoft to ask them to do that, because I doubt they follow this forum.

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Ok this is weird. I run Ntl netguard, and Spyware Doctor. A few days ago, SpyDoc refused to auto update. Nothing strange thought I, site must be down.

Well its been four days now. Then I noticed I couldn't connect to Microsoft to do updates either. On further investigation, I found I can't connect to ANY legit malware sites. I have run Spybot, Ntl netguard, Malware Byte's anti malware, and Norton AV, none found anything wrong.

However, I tried setting up a proxy within Firefox, and CAN connect to the sites I couldn't otherwise. (albeit incredibly slowly).

As things stand, I can't update any malware software, and assume my poor PC must have caught something new and nasty.

Please help

Hi jack this follows:-

Code:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:10:08, on 19/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ntl\ntl Netguard\fws.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterSer... Read more

Answer:Help Pls! Can't update Malware Protect or Visit Any Malware Sites

sorry, bump
 

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My Mcafee subscription runs out in early April and I want some information on what protection I should purchase.Currently I have McAfee, AVG, Malwarebytes and CCleaner.What is considered to be the best antivirus / firewall et al protection at the current time.Also how would you set up your protection. I currently have firewall options through Mcafee and Windows. I have it set to McAfee but not sure if this is the best option.Any advice welcome!

Answer:Advice on Best security setup to protect PC

Right, I've had a quick look online to see what people recommend.How does this sound:Purchase Titanium Internet Security 2011 (£29 at amazon)Use with:MalwarebytesSuperantispywareCCleanerNot sure if AVG PC Tune up 2011 would work with the above???Also if I decided to go for the above (providing they don't clash) would it be best to disable the Windows security features?

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Action Center (Windows 10) wants me to restart notebook to setup "Mobile 6th/7th Generation Intel(R) Processor Family". The message is still there after restart. What should I do? My notebook is Thinkpad E560 with processor i7-6500U. Thanks for your help.

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It looks like avast is setup by default to protect outlook express which I don't use I get WildeBlue through Dish so my mail is a dishmail.net account. When I look at the mail protection in avast there is no activity/scanning going on like the firewall shows? Thanks for all help!

Answer:How to setup avast premiere to protect my dishmail.net account?

Read this: http://wildblueworld.com/dishmail.ne...pressemail.php
and this: http://wildblueworld.com/dishmail.ne...oi-email.php#2

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What type of malware slows internet in win xp home
 

Answer:help identifying malware family

My computer has a usb wireless adapter (netopia) and lately mozilla doesnt access the internet very fastly with several tabs open and netopia doesnt blink as much when im on the internet so it doesnt work very fast im afraid of it slowing to a halt
 

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The scum that write this stuff are being brought to book ...http://www.theinternetpatrol.com/lawsuit-filed-against-winfixer-aka-errorsafe-winantispyware-winantivirus-systemdoctor-and-drivecleanerYou also have their address if you feel like joining in the complaints.OJ

Answer:**UPDATE ON WINFIXER FAMILY OF MALWARE**

thanks alot for the info oddjobunlovedwarrior

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Hi, TSG Security Experts!

I'm back! This time, I'm asking for help to fix our family PC (used primarily by my brother and hasn't been scanned since I entrusted it to him for his school use). Luckily, we do not connect this to the 'net, but my recent AVG Anti-Virus scanned revealed a total of 33 Infections. SUPERAntiSpyware also showed around 50+ spyware threats. I have not gotten rid of all of them though.

Here is the HiJackThis Log (had to re-type everything here to avoid risk of infecting my laptop, but be assured that I've made sure I've copied everything accurately):

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:01:15 AM, on 10/22/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\System32\services.exe
C:\WINDOWS\System32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\spool\DRIVERS\w32x86\3\E_S4I3T1.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Adobe\Acrobat 5.0... Read more

Answer:Solved: Help! Malware Infection in Family PC!

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Hi Everyone,We want to offer members of Bleeping Computer a special coupon for 25% off BitDefender 2011; a new online security product line designed to provide a personalized, interactive user experience that will improve security effectiveness in the digital world.As always, BitDefender 2011 provides traditional security functions, including:- AntiVirus- AntiSpyware- Firewall- AntiSpam- Identity Theft protectionTo take advantage of this special coupon, please enter the coupon code "sept2011"? to receive 25% off. This offer expires September 30th.If you're interested in learning more about BitDefender 2011, please check out a collection of informative videos here: http://www.youtube.com/user/BitDefenderVideosBest,Tim [email protected] 2011 Outreach Team

Answer:BitDefender 2011 - Exclusive Bleeping Computer Members Offer

Thankyou for your offer, although there is a word for this type of post.

I for one will not be taking advantage of it, as I am already using Comodo Internet Security 2011, which is free of charge and I am quite sure gives better protection.

p.s. your link to utube doesn't seem to work.

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How would you protect yourself from a fud?
 

Answer:How to protect yourself from a FUD malware?

LukeNukesEm said:





How would you protect yourself from a fud?Click to expand...

Supplement your security with something besides signatures.
 

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i Just bought a new PC. i have a couple questions from the 'How to protect yourself from malware' thread.

My Pc is running windows 7.

In the Firewall section it doesnt say if the windows 7 firewall is sufficent? If it isnt i will download and outpost firewall and disable the windows one.

In the Antispware tools i downloaded Micrsoft security essentials for Winbdows 7. Since i also downloaded Avast as my anti Virus is it ok to run both these?

In the disable the autoruns feature there is no update for windows 7?
 

Answer:How to protect yourself from Malware

avilo4u said:





In the Firewall section it doesnt say if the windows 7 firewall is sufficent? If it isnt i will download and outpost firewall and disable the windows one.Click to expand...

While the Windows 7 firewall is better than what was in previous versions of Windows, it is still very inadequate.





avilo4u said:





In the Antispware tools i downloaded Micrsoft security essentials for Winbdows 7. Since i also downloaded Avast as my anti Virus is it ok to run both these?Click to expand...

No! MSE is and antivirus and antispyware. So is Avast. You can only have one of them installed.





avilo4u said:





In the disable the autoruns feature there is no update for windows 7?Click to expand...

Microsoft has never updated their info ( from here http://support.microsoft.com/kb/967715 ) for Windows 7 so I'm not sure if everything that is used for Vista would apply.

You can just run this >> Autorun Eater
 

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Make sure you get your system protected from ocurrences of malware problems. Below are some simple steps you can take to reduce the chance of infection in the future. I strongly encourage you to do them all. There is no perfect solution for totally preventing malware from getting on your PC, however, these steps will help.

Please do not make the false assumption that this thread is old or out of date based on the date the thread was started ( 10-10-04 21:52 ). Look at the Last Edited date at the bottom of this message as this procedures does evolve with time.

IMPORTANT NOTE: It is getting more and more difficult to find real true freeware these days that does not include bundleware, toolbars...etc and junk you just don't want. Make sure you pay attention during installation of anything you download and read license agreements. Be sure to uncheck check boxes for the bundleware and toolbars where you can so that you opt out because the defaults are always to opt in.


1. Visit Windows Update: Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS. For anyone who is not yet running at least Windows 7 (which you really should be running at a minimum if your PC supports it) see the below link before updating. Note: Windows XP is not longer supported by Microsoft and is hence a security risk.

Windows 7 Upgrade Advisor
You should check for Windows Updates at least once a ... Read more

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Something (Malware ? ?) locked up my PC (Windows XP). I got a pop up message that my PC was infected and click "yes" to buy an AV program. I did not click "Yes", but every program I tried to run came up with the same message. I took it where I bought it and they fixed it by cleaning my hard drive and re-loading my OS. Fortunately, I had BU'd my personal files. They called the problem an "intercept". Norton AV did not catch it. They also loaded "Malwarebytes" for me.

What is the best way to protect for this kind of problem ?
 

Answer:How to protect against Malware ?

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:


If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using... Read more

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Hello - First, let me say thank you for helping me rectify a really poor choicesof opening software I wasn't 100% certain was verifiable. As a result I have the Virust Protect Pro problem (at a miniumum) which seems to tie up my machine a lot and causes problems with my wireless network adapter. I have used Spybot and Adware to no avail. I've copied and pasted the Hijack This log below and won't make any changes until I hear from you.
With great thanks for your help!
K

Logfile of HijackThis v1.99.1
Scan saved at 3:52:29 PM, on 8/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program F... Read more

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I continue to get the "SysProtect" download window on both I.E. and Mozilla. Followed your steps listed to clean my system, but same "Virtumonde" files appear each time I run Ad-Aware. Here is the Hi-Jack this log (after running Ad-Aware, see end of log for HijackThis log generated after restarting computer w/o running Ad-Aware):Logfile of HijackThis v1.99.1Scan saved at 9:48:28 PM, on 5/18/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\WINDOWS\System3... Read more

Answer:Malware - Virtumonde & Sys Protect?

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.Step #1Scan again with HijackThis and check the following items:R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.comR3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)O2 - BHO: WTLHelper Object - {6D33B121-5C4C-4450-9D1F-7B67085CC199} - C:\WINDOWS\system32\jkhhe.dllO20 - Winlogon Notify: jkhhe - C:\WINDOWS\system32\jkhhe.dllAfter checking these items, close all browser windows except HijackThis and click "Fix checked".Step #2Please download VundoFix.exe to your desktop.Double-click VundoFix.exe to run it.Put a check next to Run VundoFix as a task.You will receive a message saying vundofix will close and re-open in a minute or less. Click OKWhen VundoFix re-opens, click the Scan for Vundo button.Once it's done scanning, click the Remove Vundo button.You will receive a prompt asking if you want to remove the files, click YESOnce you click yes, your desktop will go blank as it starts removing Vundo.When completed, it will prompt that it will shutdown your computer, click OK.Turn your computer back on.Please go HERE to run Panda's ActiveScanOnce you are on the Panda site click the ... Read more

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We maintain several PCs from a library, a research lab for students in a university. Just recently bunch of malwares swarm inside the lab and nearly affected all the machines. Most of these malwares are being imported from student's flash drives in which they're freely allowed to plug on the PC's. So cleaning the infections was really tedious. We cloned the drives and some were fixed using anti-malware softwares. 
 
Each computer is running a Microsoft Security Essentials for virus protection, and that's it.

Our main problem is, how should we setup each PCs so that we can prevent those viruses from porting inside the system? Is there any particular software or windows configurations that can offer such functionality? MSE merely detects all these viruses and most of it already infiltrated the system and removing each as I said is very tedious and time consuming.
Maybe you guys got some efficient workarounds with this type of predicament.NOTE:
All PCs have the same hardware and uses Windows 7 32bit.
 

Answer:How to protect PCs from USB-malware carriers?

Simple, look at:
 
http://www.bleepingcomputer.com/forums/t/541639/security-suggestions-post-3-of-7/
 
Have a great day!

 

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Hello,

Is there any thread for "How to protect yourself from malware (for vista)" as the one written by chaslang for windows xp.

Another question plz. Is there any site to give ranking for antivirus softwares like matousec for pro-active internet security softwares.

Also kindly tell me plz that avast antivirus is better or comodo internet security with antivirus is better.

Thanks.
 

Answer:How to protect yourself from malware (for Vista)

ablaze said:





Is there any thread for "How to protect yourself from malware (for vista)" as the one written by chaslang for windows xp.Click to expand...

It was not written for Win XP. It is for all versions of Windows althoough obviously there is more in there that relates to WinXP and older since they have been around longer.





ablaze said:





Another question plz. Is there any site to give ranking for antivirus softwares like matousec for pro-active internet security softwares.Click to expand...

You should ask in the Software Forum. But reviews of AVs are typically out of date by the time they are published. This happens because many programs update 3 to 5 times per day and even just one update can drastically improve or reduce an AVs test score.





ablaze said:





Also kindly tell me plz that avast antivirus is better or comodo internet security with antivirus is better.Click to expand...

You are not comparing apples to apples. Avast is just an antivirus. Comodo Internet Security includes all of the below:

firewall
antivirus
Host Intrusion Protection System (HIPS)
BOClean Anti-Malware is not being included in CIS

 

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Hi. I am rather a person with basic knowledge about computers so don?t be surprised if my question will sound stupid to you.
I have a Windows PC and I often use my thumb drive to print some documents in my university. I?m afraid that it will become infected someday so I thought it would be a good idea to use it only with Puppy Linux when I'm at home. This is why I made my thumb drive a bootable one with Puppy on board. What I want to do is to boot to Puppy, copy the files I need to print or use at the university to the USB drive, then close the system and disconnect the USB drive. To be clear, only one USB stick is involved in this process (Puppy and data are on the same USB stick). Would that prevent infecting my Windows PC? If not then how can I avoid viruses spreading through USB? Can malware do any harm to Windows OS when Puppy is booting?
 

Answer:Can puppy protect me from malware?

Good idea if I understood correctly
 

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I have read this threadhttp://forums.majorgeeks.com/showthread.php?t=44525 and i am paying particular attention to #5 AntiSpyWare Tools, and it states ONLY USE 1 REALTIME BLOCKER So my question is, i use ESET'S nod32 Antivirus to protect my machine, but it has antispyware protection included. I also have Malwarebytes Pro providing real time blocking, so am i in effect useing more then 1 realtime blocker? If so what do i do about that? I paid for Malwarebytes Pro, not using it will defeat it's purpose and be considered a waste of money!
 

Answer:How to Protect yourself from malware Thread

You;re fine. One AV only, but you can have more than one AS (Anti-spyware ).
 

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Hello,
My son went to an untrusted site and the computer was infected with the conduit searchprotect.  I tried removing it with Eset Home Security.
 
However, my PC is still acting strange. I think the internet is a bit slower. As well, when I try to run some .exe files, such as Eset's ERARemover tool, windows gives me an error "this app can't run on your PC".  I have windows 8.1 64-bit and have tried both 32bit and 64bit programs.
 
I can't attach a DDS log because it's now win8.1 compatible.
 
thanks.

Answer:Conduit Search Protect and other malware?

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===These tools are compatible with your operating system.Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by click... Read more

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hello friends-i hope my title makes some sense. i wanted it to convey what i was asking about so people browsing could tell. cuz i couldn't find a question like mine.

i have a new hd completely installed and setup. my old hard drive is now the secondary master and although i still have the OS and programs installed, i never use it. lately i have been actively file-sharing via lime wire. i am behind a zone alarm firewall and running spyware blaster and AVG free. i also regularly scan with spybot S&D. i also scan each file with AVG b4 opening (thanks to majorgeeks for advising me on security)
however, i've been warned the limewire is notoriously risky as far as spyware etc. so my question is:

If i choose to open my secondary OS at start up, and browse and download these risky files to my secondary HD. will that protect my primary HD from infection?

if not, any other advice u have regarding the risks of file sharing are appreciated.

one thing i look out for is files that are too small to contain what they say they do. for example 100kb song files. i just dont download these.
 

Answer:2nd HD for dwnlds/protect primary from malware?

IMHO, I keep an operating system and a backup drive, without an operating system. Just put it on the same cable as primary slave. Frankly, if you are not dual booting 2 operating systems, theres no need to keep them both installed. That said, no any files on a second drive can, and probably will, affect the main drive, in your case, probably infect both drives. A drive formatted without an operating system for backup should be safe from virus and spyware infections, but can affect the other drive, in other words. Having that second drive is great for backups of important data in case of a need to format. I love having my spare drive. Your also correct about Limewire, but it is not specific to Limewire. Any file sharing application is a risk.

Did I answer what you needed?
 

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If you know about security in website and computer then tell me how to secure Website from Malware Attack. And what is the role of Google Webmaster in security purpose?
 

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Hey!
I am a web designer and I just got permission to work from home for the next week. I am allowed to take my work laptop home for it. I would like some advice regarding the security concerns before I start the work.
I have heard about spyware and malware attacks that can cause severe loss of data. I don't want such things happening to me in my work system. As of now it's clean and no malicious files are present in the system. It's installed with Kaspersky Internet Security and ExpressVPN when connecting to the Internet. Will it help in protection from spyware and malware? I have seen articles mentioning not clicking on emails and installing antivirus softwares will help, but still I have heard a lot about such attacks. What else can I do to ensure nothing harmful will happen?
 

Answer:Will Kaspersky and VPN protect from malware attacks?

It being a work laptop, you shouldn't replace any of the pre-installed software, correct?
 

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Hello,I recently managed to aquire a virus that seems to have taken over my computer. There's a bar that appears right below the address bar for internet explorer telling me to download the latest antispyware to protect my computer. I cannot pull up my Task Manager, my computer prompts me that it has been disabled by my administrator. My desktop background has been changed to a message stating the computer has several fatal errors. and occasionally music will play at random that i've never heard before.here is my log:Deckard's System Scanner v20071014.68Run by Josh UWL on 2008-04-09 16:35:51Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --49: 2008-04-09 21:36:32 UTC - RP521 - Deckard's System Scanner Restore Point48: 2008-04-08 16:12:26 UTC - RP520 - Restore Operation47: 2008-04-08 16:08:59 UTC - RP519 - Last known good configuration46: 2008-04-08 16:08:42 UTC - RP518 - Restore Operation45: 2008-04-08 16:08:41 UTC - RP517 - Last known good configuration-- First Restore Point -- 1: 2008-04-08 16:08:11 UTC - RP473 - System CheckpointBacked up registry hives.Performed disk cleanup.Percentage of Memory in Use: 85% (more than 75%).Total Physical Memory: 447 MiB (512 MiB recommended).-- HijackThis Clone --------------------------------------------------... Read more

Answer:Protect.antivirus Malware Infection

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

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If I visit a malware site with latest version of Firefox with the NoScript extension without allowing any scripts, whats the chance of me getting infected if I don't download anything?
 
Also, I hope this is the right place to post this.

Answer:Will using NoScript protect you from a malware site if..?

COPIED FROM NoScript:
The NoScript Firefox extension provides extra protection for Firefox, Seamonkey and other mozilla-based browsers: this free, open source add-on allows JavaScript, Java, Flash and other plugins to be executed only by trusted web sites of your choice (e.g. your online bank).
NoScript also provides the most powerful anti-XSS and anti-Clickjacking protection ever available in a browser.
NoScript's unique whitelist based pre-emptive script blocking approach prevents exploitation of security vulnerabilities (known and even not known yet!) with no loss of functionality...
You can enable JavaScript, Java and plugin execution for sites you trust with a simple left-click on the NoScript status bar icon (look at the picture), or using the contextual menu, for easier operation in popup statusbar-less windows.Watch the "Block scripts in Firefox" video by cnet.
 
If I were using Windows and could only have one security program/ add-on....it would be NoScript. I use it in Ubuntu, too.
There is a learning curve. It is not just install and forget. Install it and go to a popular site and then view all the scripts you never knew
were active on that site and are now blocked from running. You can click to allow just the site's scripting and still block all the others.
The ones that you want to play videos on will be one that you will spend the most time learning which script to allow only the videos to play.

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QUESTION _Sticky:" How to Protect yourself from malware! "

In the below instructions, Is it necessary if I *NEVER* use IE, only Firefox?

Thanks!


"6) Adjust Active X security settings

* In Internet Explorer, click Tools, Internet Options, Security. Click on the Internet globe. Then select Default Level, then click OK. Now select Custom Level and scroll down to the ActiveX controls and plug-ins section (some may already be set correctly):
o Set Download signed Active X controls to Prompt
o Set Download unsigned Active X controls to Disable
o Set Initialize and Script ActiveX controls not marked as safe to Disable
o Set Installation of desktop items to Prompt
o Set Launching programs and files in an IFRAME to Prompt
o Set Navigate sub-frames across different domains to Prompt
o Set Allow paste operations via script to Disable (see: http://support.microsoft.com/kb/224993 )
o Click OK and OK again. "
 

Answer:QUESTION _Sticky: How to Protect yourself from malware!

Re: QUESTION _Sticky:" How to Protect yourself from malware! "



jilter said:





In the below instructions, Is it necessary if I *NEVER* use IE, only Firefox?Click to expand...

Yes! Some applications will automatically launch IE sessions since that may be all the can use. Also you need to use IE to be able to get all of your Windows Updates. And some websites (just like some applications) do require IE.
 

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I am getting three screens that come up when ever I try to do work on any program. (1) Windows Security alert (2) Spyware Protect 2009 alert (3) Spyware Alert

DDS (Ver_09-02-01.01) - NTFSx86
Run by Kim at 10:54:20.07 on Thu 02/19/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2430.1853 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)

============== Running Processes ===============

J:\WINDOWS\system32\Ati2evxx.exe
J:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
J:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
J:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
J:\WINDOWS\system32\Ati2evxx.exe
J:\WINDOWS\Explorer.EXE
J:\WINDOWS\system32\spoolsv.exe
J:\Program Files\McAfee.com\Agent\mcagent.exe
J:\WINDOWS\svcho.exe
J:\Program Files\AIM6\aim6.exe
J:\Program Files\Windows Live\Messenger\msnmsgr.exe
J:\Program Files\Messenger\msmsgs.exe
J:\WINDOWS\sysguard.exe
J:\Program Files\AIM6\aolsoftware.exe
J:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
j:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
j:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
J:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
J:\Program Files&... Read more

Answer:Spyware Protect 2009 malware

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post a fresh dds log, please.

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Microsoft said:

A view of the current landscape
Criminal attacks continue to evolve and malware has become their standard weapon against anyone who uses the Internet?on traditional form-factor devices, as well as on mobile devices like tablets and phones. Malware targets all operating systems and browsers, and in recent years, criminal attacks against applications have increased substantially.

Criminals also use social engineering to trick you into performing actions that put you at risk. An increasingly common social engineering strategy uses online advertising campaigns to lure you to a site that installs malware on your computer.

An economy has developed around building reliable vulnerability exploits, which criminals buy to help distribute their malware. Criminals make money from their malware, so they invest in ways to keep it alive such as producing a higher quantity of malware, updating it more frequently?e.g. multiples times each day?and increasing its size and complexity. Some malware is as complex as commercial applications.

Secure by design
We use the Security Development Lifecycle (SDL) to build Windows with the best security design, development and testing practices available. Some highlights include:
Threat modeling and security design reviews. During the design process we consider how criminals might seek to attack features and scenarios, and incorporate this analysis into our designs.
Writing secure code. Training and code quality tools help to pre... Read more

Answer:Windows 8 will better protect users from malware

Well its like malware writers would take time to discuss how they will bypass those features. Its like Windows 8 were built in security and could led to few vulnerability probably.
 

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I just got my degree and have not been able to find work so I can only thank all the people at MajorGeeks.
I am 'Gunk Free' but was reading the chaslang's post "dated 10-10-04, 21:52, How to Protect yourself from malware! - MajorGeeks Support Forums"; and under the firewalls to use "Outpost Firewall Free" is listed when I went to download it, it is Dated: 2009-05-08 is it still a good firewall to use?
Thank you in advance for your help.

At a point in time I was 01 of them that understood some binary.
 

Answer:How to Protect yourself from malware! post question

Yes, it is still a good firewall. Just make sure you keep it updated as you would with all other protection software.
 

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I have somehow acquired some malware titled system tool protect your pc. It comes up randomly, asks if I want to scan, says I have over 800 Infections, and constantly prompts me to sign up for it to erase my viruses. I know this is malware, and I aquired it after my Norton expired. How can I remove it? Thank you!

I am using a Hp Pavilion Vista.
 

Answer:System Tool Protect your pc (malware)

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:


If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using... Read more

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My family needs to be setup

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I have just updated my lumia 820 to Cyan 8.1 and can't update or download apps from the store .I always get the message ; " My family needs to be set up before you can get this app .Ask a parent to go to windowsphone.com/family on their computer , sign in with their Microsoft account, and set up My Family "
I made a parent account and created an email to add as a kid and made a profile for him in Xbox. My Microsoft account in the ( email+accounts ) is fine and doesn't ask for attention or anything and I'm 19 years old and my birthdate in the e-mail is set to the year 1995
Please someone help me with this problem
Thanks,

Answer:"My family needs to be setup " can't update apps

Sounds like the kid account is the main account. You need to switch over to make sure an adult account is the lead account then you can download apps

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So I am now 18 in my timezone 00:08am currently, I have my DOB set to: 16/09/97 when will my phone know I am 18 so it stops asking for family crap?

Answer:Windows Family blocking me from downloading apps, Microsoft Lumia 640. Now that I am 18, how do I stop it asking me for my family allowance?

Read my old thread. I had this problem, lol - Why do my family settings prevent app downloading? - Windows Central Forums

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Hi everyone,
I want to tell my story about protection of ESS on my computer. Today, when my friend plug in his USB into my computer, I noticed that his USB shows only 1 USB shorcut in explorer. Before, my previous machine is infected by this malware type (malware creates USB shorcut) so I have experience with it. And when he plug his USB in, I run ESS Smart Scan but it found nothing. This afternoon, when I plug my USB in my machine, I saw that all things in my USB turn into 1 USB shorcut, I run Smart Scan again with my USB and found nothing, too (I also run a scan by Zemana AntiMalware, and it found nothing, too). After that, I installed MCShield AntiMalware Tool, and scan my USB with it. Magically, It found .ink malware in my USB and cleaned it sucessfully! This is screenshot about log of MCShield:

And now, I'm very disapointed with my ESET . It makes me got infected easily! . How do you think about my problem, please share with me.
 

Answer:ESET Smart Security can't protect me from .lnk malware

ESET protects against malware coming from USB devices.
Probably did not recognize the malware that caused the problem.
You have done well to use McShield.
 

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Hi Folks, Yes I've got the privacy protection Malware, currently running windows XP on a dell laptop and I cannot start up in the safe mode, no Internet start up or execution of any programs allowed. Looks like I can strip documents & information off but thats about it. Can anyone share my options to cure this problem?

Thanks in advance - L

Answer:OK I've got the Privacy protect malware & no safe mode

Hello LarsLind,I moved this to Am I Infected.For the connection try these...Please click Start > Run, type inetcpl.cpl in the runbox and press enter.Click the Connections tab and click the LAN settings option.Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.Now check if the internet is working again.ORGo to Start ... Run and type in cmdA dos Window will appear.Type in the dos window: netsh winsock resetClick on the enter key.Reboot your system to complete the process..Please follow our Removal Guide here Remove Privacy Protection (Uninstall Guide) .After reading how the malware is misleading you ...You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Also the other tool log.. A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).Copy and paste the contents of that file in your next reply.

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> I am using sify ISP with limited data tarnsfer package.
>My ISP is showing that i have downloaded 1200 MB which is not true.
>I did'nt turned on the PC on the date prescribed by ISP but it showing i have downloaded 1200 MB and has cut down 20 valid days
>I think some one has hacked my system.
So i am requesting you to tell the best way to protect my system from malware and internet
Thanks in advace.
 

Answer:Best way and best software to protect my system from malware and Internet?

Security is a wide topic. If you browse aound on this forum, you will find recomendations on Anti Virus and Anti Spyware and Firewalls.
If you have Windows XP Professional, MS published an XP Security Guide v2 and tells you how to harden XP Pro. It is available here:

http://www.microsoft.com/technet/security/prodtech/windowsxp/secwinxp/default.mspx#ETE

If you have Vista, there is a Vista version of the Security Guide:

http://www.microsoft.com/downloads/...ed-7f35-4e72-bfb5-b84a526c1565&displaylang=en

Hardening an OS gives the attacker a smaller attack surface by disabling unnecessary features. XP after a fresh install is quite bloated and has a lot of places for an attacker to poke at.

Also you should consider running it daily using a limited user account, as that prevents some malware from working and prevents malware from making system wide changes. In the Unix world, nobody runs a machine daily using the admin account. MS acknowledges that and has made UAC for Vista to achieve the same end.

Here's more details about that:
http://www.mechbgon.com/build/security2.html

Also along the lines of protection and prevention, use Mcafee's Site Advisor, available here:

http://www.siteadvisor.com/

It places a site rating besides every google result and tells you about malware infested sites before you go clicking on them and instantly infecting your machine.
 

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I finally found a fix to the malware the the Virus Protect Pro created and it cleaned out everything. The free software (to use and clean) is called Super AntiSpyware (that's quite some name) and you can download the free home version at http://www.superantispyware.com/superantispywarefreevspro.html
I'm going over there now to donate some money as it was my stupidity that had me lose about 6 hours trying to fix what I did. It's always nice to find a hero.

With blessings for a great day.
K
 

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To start let me thank you for putting all these great programs in one easy to download area! Just following this guide has cleaned out several items from my supposedly secure system.

I did find one broken link however and got lost going through the giant comodo forum trying to find another thread with a similar ease of use allure.

This one: Configuring CIS for Maximum Security with ZERO Alerts for Novices

If you could give me an updated link it would be much appreciated.
 

Answer:Broken link in: Sticky How to Protect yourself from malware!

Thank you for bringing it to our attention. We will see what can be done to fix that issue.
 

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My computer is infected with a malware program called "Spyware Protect 2009" how do I get rid of it? I followed instructions and have copied DDS and Attach files below. popup windows keep appearing saying my computer is infected with a virus and I need to install their software.
DDS (Ver_09-03-16.01) - NTFSx86
Run by John Schlatterer at 2:44:20.15 on Mon 03/16/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.96 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files&... Read more

Answer:remove malware, Spyware Protect 2009

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any scri... Read more

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> I am  using sify ISP with limited data tarnsfer package.>My ISP is showing that i have downloaded 1200 MB which is not true.>I did'nt turned  on the PC on the date prescribed by ISP but it showing i have downloaded 1200 MB and has cut down 20 valid days>I think some one has hacked my system.So i am requesting you to tell the best way to protect my system from malware and internetThanks in advace.

Answer:Best way and best software to protect my system from malware and Internet?

Before anyone tells you that,   it may be that someone connected to your internet connection, via wireless?How are you connected to the internet?Because if your computer was off on those dates, even if a hacker got into the system the computer needs a physical connection to the internet, while the computer is off, there is no way of obtaining an internet connection.

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I would really appreciate some assistance with "Internet secruity designed to portect" malware and/or virus.  I have attempted to remove this with no luck.  I did install and run Malware Bytes.  Initially it listed several virus which I removed.  However, I still have a problem.  Anytime I try to run/download anything it is blocked by this annoying virus.  What can I do? Any and all help would be greatly appreciated.

Answer:Internet Secruity Designed to Protect Malware Help Please

Hello, I moved you from WIN7 to the Am I Infected forum for now.
Please try following this GUIDE.

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How does comodo firewall protects against signed malware at cruelsister's settings? Also i can disable its processes via task manager. How its self protection?
I am going to use it on my system with cruelsister's settings but these issues are my main concern which do not let me believe in comodo's power.
So,help me out and give the required info.
Thanks.
 

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Hello. My kid's PC -- an HP (Model M7567C, with 2, 260 GB hard disks and 2 GB RAM) is infected by "Spyware Protect 2009" malware. The malware repeatedly displays at least 3 different pop-ups saying there's a spyware infection and offers to sell a fix; the program also prevents Explorer from working properly. There are no obvious programs/processes to shut down from the control panel. The machine has Zone Alarm Security Suite installed - I'm not sure if my kids ignored a warning or if the software mistakenly let something in. Zone Alarm technical support said to try running Malwarebytes' Anti-Malware automated removal tool, but the program doesn't seem to run (nothing happens after the program is downloaded and launched). I tried running Zone Alarm virus and spyware scans, but the program runs slowly and eventually hangs (I think I ran the Zone Alarm scan in the Windows Safe mode). I can boot the PC in Windows Safe mode, but unfortunately there is no useful restore point. I can boot the PC in the normal Windows mode but it takes 2 or 3 cold starts. I can use Microsoft Explorer (through a wireless LAN connection), but in the normal Windows mode Spyware keeps hi-jacking Explorer and displaying its rouge messages.

Before I give up and reformat the hard disk and re-imaging the disk from the backup system disks, I would like to try a less time consuming solution. Any suggestions are welcome! Thanks!

I ran the DSS scan as instructed. Here are the res... Read more

Answer:"Spyware Protect 2009" malware problem

I wanted to add some new information to my original posting that seems to be related to my problem.

When my spyware infected PC boots, I get the following messages:

"The application or DLL c:\windows\system32\digeste.dll is not a valid windows image."

"View Manager has encountered a problem and needs to close."

"Error loading c:\windows\griwapaxim.dll. The specified module could not be found."

I noticed that there was a Windows update available today (the February update of Microsoft's anti-spyware program). I installed this application; after this, Zone Alarm Suite was then able to run (up to now, it just hung up), and 2 items were quarintined: WIN32.SYSGUARD adn WIN32.TROJAN.FAKEALERT.IEH

However, there are still problems with my PC. I still can't get Malwarebytes' program to run, even when I rename the *.exe file to *.bat. It seems like whatever is still injecting my PC interferes with any anti-spyware/malware program from running properly and interferes with the operation of Explorer.

Thanks.

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I've been using AVG, and have bought the full version, yet was confused with what I had to do.  Can anyone tell me which product is user friendly, yet a good system choice.  Thanks,
Would be appreciated. 
 

Answer:What is a good product to buy to protect and remove virus, malware etc...

My personal choice is ESET NOD32 Anti-Virus if choosing a paid for program as it leaves a small footprint...meaning it is not intrusive and does not utilize a lot of system resources. Kaspersky Anti-Virus is also a good choice if looking for a paid for program. If you don't want to pay then I recommend avast! Free Antivirus.For more specific information to consider, please read:Choosing an Anti-Virus ProgramSANS Institute Choosing Your Anti-virus SoftwareImportant Fact: It has been proven time and again that the user is a more substantial factor in security than the architecture of the operating system or installed protection software. Therefore, security begins with personal responsibility and following Best Practices for Safe Computing.

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I have recently been infected with a fileless malware. I have run a scan with ksc and it reported some memory detection. So,i run a scan with fully updated avast free and emsisoft eek but they didn't find anything. Finally, i have to scan with zemana and only after it detected and removed a fileless malware,ksc was able to give my system a clean sheet. Does kaspersky and zemana the only one to protect against such attacks? I need a free tool to protect my system against such attacks. The detection by zemana was "trojan poweliks: fileless malware". I don't need any whitelisting software and i also sincerely think that even they cannot counter such attacks.
 

Answer:Do you know any free software to protect against fileless malware attacks?

avast and bitdefender free are both goof
 

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Hi

I was just wanting to know the reason why Spybot S&D was removed from the "How to Protect yourself from malware!" sticky.

I am using version 1.6.2 since I found the newer v2 to be quite bloated and annoying. Should I still be using 1.6.2 since it still downloads the lastest malware signatures? Or is there an important reason why it was removed as a recommended antispyware tool?

Cheers
Sam
 

Answer:Reason for Spybot S&D removal from How to Protect yourself from malware thread?

Just not that useful anymore and as you noted V2 is too bloated. We also never liked Teatimer.

You can still use the old version and make use of the bad download blocker and hosts file protection if you wish but I would not use Teatimer. Modern antivirus programs already included antispyware too.
 

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Hi, i'm having a problem with my web browser since using the malwarebytes anti-malware scan. Before I ran the scan and removed the infections it found, I was able to open webpages and go to sites although when i would try to search it would redirect the page. After I ran the scan and deleted the infections, I tried to open a webpage and it said it couldn't display it although I was connected to the internet. One of the things the scan found said "adware.mywebsearch" I would assume that was the reason it was redirecting the page. As of right now, I have done a system restore to a point before i removed the infections so i could display a webpage to get help. If someone can please help me, I would be very grateful.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Leslie at 14:54:14.01 on Wed 05/06/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.496 [GMT -4:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEn... Read more

Answer:malware agents/koobface,spyware protect removal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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i need to set up family setup for my child so he can download stuff and i tryed to do it but i can not

Answer:[Help] How do you set up family on the computer?

You can manage User Accounts through Control Panel by logging into Windows via the Admin/Primary User account. The options are relatively easy to work through and you can simply point and click at most limits you'd like to enforce (access time, site security, storage access, ect.) I am less familiar with Windows 10, 8.1, 8 but would imagine the template across all versions would be similar.
As a side note, no form of Parent Control is superior to a parent present. There is no fool proof software to 'secure' a child when they access the internet and relying on Windows or third party software to do it is presumptuous. I can tell you some horror stories about Symantec at the work place...

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Question: Family Computer

Hey everyone, Ive got my own computer but my familys computer is stuffed, please check this log out and help me fix it.Logfile of HijackThis v1.99.1Scan saved at 10:25:54 AM, on 04/16/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Unable to get Internet Explorer version!Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\RunDll32.exeC:\WINDOWS\htpatch.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Lexmark X5100 Series\lxbabmgr.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\Winamp\winampa.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exeC:\Program Files\MSN Messenger\msnmsgr.exeC:\Program Files\Lexmark X5100 Series\lxbabmon.exeC:\Program Files\FinePixViewer\QuickDCF.ex... Read more

Answer:Family Computer

Hello supatyson and welcome to the BC HijackThis forum. I'm not sure what you mean by the computer is stuffed but the HJT log looks pretty good. Just a couple of minor entries to clean up.Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: Give4Free Plugin Installer - {208E7E77-507A-4649-B0C9-D39E9049C7A2} - C:\Program Files\Give4Free Plugin\ibho.dllO3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.We need to make sure all hidden files are showing so please:Click Start.Open My Computer.Select the Tools menu and click Folder Options.Select the View tab.Under the Hidden files and folders heading select Show hidden files and folders.Uncheck the Hide file extensions for known types option.Uncheck the Hide protected operating system files (recommended) option.Click Yes to confirm.Click OK.Find the following files/folders and delete them (don't worry if they are already gone):C:\Program Files\Give4Free Plugin\ <--folderNow let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.Click Start.Open My Computer.Select the Tools menu and click Folder Options.Select the View tab.Under the Hidden files and fold... Read more

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Question: Family Computer

Thank you in advance.

This is a family computer shared by my wife and children. They often play simple flash-based games, and I'm worried they may have introduced some bad things here.

Programs were run from my admin (bc) account, however I tend to notice the issues more on my wife's user (lynn) account. I constantly see blocked web attempt warnings from eset, even when a browser is not open.

CCleaner had a hard time deleting the appdata/local/temp logs from my wife's account. The files were very slow to delete, and it seemed to be filling up with new ones constantly. I eventually unplugged the network cable and started killing any processes that I didn't recognize. It was a bit of whack-a-mole as new ones would pop up with weird names as soon as I killed one for a while, before it seemed to stop.

Logs attached. Note mb was run twice, as I neglected to update definitions before running the first time around.

Once again, thank you for your help.
 

Answer:Family Computer

logs
 

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You guys helped me fix my computer, but now I've moved on to fixing the family computer. Here is the HJL

Logfile of HijackThis v1.97.7
Scan saved at 10:40:59 PM, on 8/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\mwsvm.exe
C:\Program Files\Media\Media\UpdateStats.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\uptodate.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\rundll16.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\documents and settings\samantha\local settings\temp\n57.exe
C:\documents and settings\samantha\local settings\temp\8WGq4D.exe
C:\WINDOWS\System32\dp-him.exe
C:\WINDOWS\System32\jgs61as.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\ctfmo... Read more

Answer:family computer needs help!

Please print out or copy this page to Notepad. You should not have any open browsers when you are following the procedures below.

Go to the bottom of this message to get the latest version of HijackThis. If the site is down, you can also get it here.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it’s clean, you may turn it back on and create a new restore point.

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also.

Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Desktop or Temp folder. This is required because HijackThis will create backups.

Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one:

C:\WINDOWS\mwsvm.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\uptodate.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\rundll16.exe
C:\documents and settings\samantha\local settings\temp\n57.exe
C:\documents and settings\samantha\local settings\temp\8WGq4D.exe
C:\WINDOWS\System32\dp-him.exe
C:\WINDO... Read more

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Hi Guys,
Can I begin by saying a MASSIVE thank you to you all-I'd be totally lost without your help
Ok, down to business-I've done as the guide suggests, performed the XP clean up, ran the programs and I've got all the logs which are hopefully attached. The problems started a almost a week ago when the dreaded "spyware protect 2009" screen started popping up and the icon lodged itself in my system tray and I got suspicious when there was no option to get rid of it-it's disabled my windows firewall, is blocking/redirecting my IE browser with it's phony msgs etc. If you need any more info or if I've somehow left something out/attached the wrong logs just let me know-it's purely out of ignorance and not laziness if that's the case!!!:-o

Thanks again- Cheree :wave
 

Answer:vundo/spyware protect 2009 malware-logs attached

here's the last log
 

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Hi Tech Guys,
The family machine is crawling along again. No obvious signs of viral trouble but I am running a scan. Can someone take a look and see if there is something I'm missing? Any help greatly appreciated!
Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 12:57:04 PM, on 9/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wisptis.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkI... Read more

Answer:Family computer crawling again

Please do not post duplicate threads, continue with your present thread here: http://forums.techguy.org/all-other-software/631379-family-computer-crawling-again.html

I don't see an anti-virus program in your log. Are you no running any anti-virus?
 

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Hey guys, Im on the downstairs family computer, which is heavily infected. My sister downloaded some photo editing software, and everything went downhill from there. Lots of Youtube to MP3 toolbar stuff is running in the background and is a toolbar in firefox and IE. Lots of adware, redirects, etc are present, but only seem to exist in her account (Im using my account, doesn't have as many problems). Also, the typing seems to be flipping out. Sometimes it works, sometimes it doesnt. Right now the shift key isnt working, i have to use caps lock. I ran some scans with MBAM and it found a ton of stuff, but then they all seem to be back once I rebooted. This computer is running Windows XP Media Center edition.
GMER wulndt run.


DDS (Ver_10-11-10.01) - NTFSx86
Run by aidan at 23:03:14.71 on Sat 11/20/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.548 [GMT -5:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe -k... Read more

Answer:Family computer is infected

Hi

Please try running GMER in safe mode with just the "sections" and the "c:\" drive checked

If it still wont run, try this scanner:

Scan With RKUnHooker
Please Download Rootkit Unhooker Save it to your desktop.
extract RKUnhooker to your desktop Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file
you can get a free one from here - http://www.7-zip.org/

Now double-click on RKUnhookerLE.exe to run it.
Click the Report tab, then click Scan.
Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
Wait till the scanner has finished and then click File, Save Report.
Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

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Well, let me start by saying that I have read over the various links and messages and notes here and now Im going to post my question before I get REALLY confused!

My family has a family computer and somehow (probably our teenage son! ) Internet Explorer has a new homepage that is infected with something nasty.

I have the following URL on my IE homepage:
res://apmza.dll/index.html#27063

I have run:
Search and destroy
AdWare
Spy Sweeper
Hijackthis
CWSshredder
and Norton

I have also changed my homepage URL in the tools/options section and everything will get cleaned up, BUT as soon as I restart our computer I get this from Adware....



so it keeps coming back! and then when I open IE .....the URL is changed once again to the corrupted homepage.

We are at our witts end, can someone please help??

This is my logline from hijackthis....im not sure what this stuff means, hopefully someone will be kind enough to help us.

Thanks alot!

davidW

------
Logfile of HijackThis v1.98.0
Scan saved at 10:01:49 PM, on 7/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\cc... Read more

Answer:family computer with bad spyware!

Well First if you have Spy Sweeper make sure all of your shields are on, because it will notify you if your hompage is being changed or internet settings, and you can change them back. I am not too sure about the threads, but manually deleting the infected registry key's may help. Go to start run and type in regedit and then look at the path from the infected registry keys from Adaware. (Just go to item details) Follow that path and delete what it leads too. Ex. Hkey\software\microsoft\internet explorer\main\search bar. After that go into your temp internet files by going to start run and typing %run% and then delete everything in there.
If that fails do a full system scan on adaware heres how to set it up to peform a full system scan ( Make sure you have todays new reference list):http://www.lavahelp.com/howto/fullscan/index.html That should work
 

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my family's computer has a few problems one of them being the about:blank homepage thing. homesearchassistant is in my add/remove programs thing and i cannot remove it. it's a dell with windows xp home edition.

I completed the thread

Sticky: READ & RUN ME FIRST Before Asking for Support

and attempted some of the

Sticky: Special Removal Procedures (the about:blank general fix)

a few notes i took during both procedures were: Spybot did not fix: command service, coolwwwsearch.homesearch, and wildtangent

microsoft antispyware found: alcan worm and winsoftware.winfixer (i believe they were fixed)

everything else went along smoothly and many things were found and fixed. i've attached a hijackthis.log because i know there is more to be found.

i've always appreciated your help!
 

Answer:Family Computer- about:blank

I'm curious to see how this new update works, please follow the below...

Download About:Buster 6.0

Get any updates and run the utility, afterwards reboot and attach a fresh HJT log.
 

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PLEASE SAVE MY COMPUTER FROM MY FAMILY!!!!!!!!! Logfile of HijackThis v1.99.1Scan saved at 7:19:24 PM, on 8/24/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.exec:\PROGRA~1\mcafee.com\vso\mcvsrte.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\bjppfja.exec:\PROGRA~1\mcafee.com\vso\mcshield.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\CTHELPER.EXEC:\PROGRA~1\mcafee.com\vso\mcvsshld.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\WINDOWS\system32\sstray.exeC:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\HP\HP Software Update\HPWuSchd.exeC:\Program Files\HP\hpcoretech\hpcmpmgr.exeC:\Program Files\ATI Technologies\ATI.ACE\cli.exec:\progra~1\mcafee.com\vso\mcvsescn.exeC:\Program Files... Read more

Answer:my family is ruining my computer!

BEFORE BEGINNING, Please read completely through the instructions below and download the files from the links provided. You may want to save or print out these instructions for easier reference.First, download Ewido Security Suite.Next, download Lavasoft's Ad-Aware and the VX2 Cleaner Plug-in. Install Ad-Aware using the default options, then unzip the VX2 plugin to the directory C:\Program Files\Lavasoft\Ad-Aware SE Personal\Plugins. There should be two files in the Plugins directory called "vx2cleaner.dll" and "vx2cleaner.dlx" when properly installed.Run Ad-Aware, update to the latest definitions, then click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK", then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.Reboot your PC and run Ad-Aware again. This time, click on the Start button in Ad-Aware, select "Perform smart system scan" and click Next. Once the scan finishes, click "Next" again. Select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Click "Next" one more time, then "OK" to confirm the removal.You will be prompted to set Ad-Aware to run on reboot, click "OK". Exit Ad-Aware and restart your PC once again.When Ad-Aware starts up, click on "Start", then "Next". Follo... Read more

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I found a trojan on this computer last week. I believe I got rid of it, but the computer has been having issues connecting to the internet. Restarting will usually fix it temorarially.I ran eTrust Anti-Virus, Ad-Aware and Spybot. And then HJT atfer those three scans.Logfile of HijackThis v1.99.0Scan saved at 6:51:23 PM, on 1/30/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\System32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exeC:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Dell\EUSW\Support.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\System32\DSentry.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Fil... Read more

Answer:HJT Log - Shared Family Computer

Hello athraen and welcome to BC. I am presently reviewing your log and will respond back to you as quickly as I can.

OT

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My son has admitted to looking at free sex sites on the family computer that my daughter who is 6 also uses. My wife and I realized this when we noticed inapropiate pop ups on the screen. I have tried using the anti virus, Adware and spybot but have been unable to clear the problem. I also tried using Stinger, and it found nothing unusual.Today, I added HijackThis, v1.99 and the log followsLogfile of HijackThis v1.99.1Scan saved at 8:42:10 PM, on 10/9/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exeC:\Program Files\EPSON\ESM2\eEBSVC.exeC:\WINDOWS\system32\inetsrv\inetinfo.exeC:\WINDOWS\system32\cba\pds.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exeC:\WINDOWS\System32\snmp.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\ams_ii\hndlrsvc.exeC:\WINDOWS\system32\MsgSys.EXEC:\WINDOWS\system32\cba\xf... Read more

Answer:Son Infected Family Computer

Hello Safety Steve,Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of that report into your next reply.

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Never done a HiJackThis on this computer, so I thought I would just to see if I could get this computer a little quicker for the family.Logfile of HijackThis v1.99.1Scan saved at 11:32:38 AM, on 01/12/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\RunDll32.exeC:\WINDOWS\htpatch.exeC:\Program Files\Lexmark X5100 Series\lxbabmgr.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\Program Files\Lexmark X5100 Series\lxbabmon.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\CyberLink\PowerDVD\PDVDServ.exeC:\WINDOWS\system32\khooker.exeC:\Program Files\Microsoft IntelliType Pro\type32.exeC:\Program Files&#... Read more

Answer:Family Computer, Quite Slow.

Hello supatyson and welcome to the BC HijackThis forum. I see no signs of viruses or malware in the log. It is clean.For non-malware related performance issues I suggest posting in the XP forum here http://www.bleepingcomputer.com/forums/f/56/windows-xp-home-and-professional/ and letting them take a look at the system. They can evaluate what's going on and make any suggestions as needed.Cheers.OT

1 more replies