Computer Support Forum

Advanced Encryption Package Uninstall Issue

Question: Advanced Encryption Package Uninstall Issue

I unistalled my lmy copy of AEPpro2008 the unistall complete succesfully but it said "some folders can not be removed and can be removed manualy"

I check and the only files that are left are the files for the AEP right click menu, but i cant delete it because it says it is in use. Any ideas?

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Preferred Solution: Advanced Encryption Package Uninstall Issue

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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hi
I have a windows vista laptop which has Advanced system protector installed and keeps loading and stopping laptop working correctly. I have tried to uninstall via control panel add remove programs but the uninstall program fails to uninstall and says that the uninstall.msg file is missing or corrupt.
Can someone offer any sugestions please did look at this a post using OTL program but this did not work for me.
Thanks
Paul
 

Answer:advanced system protector uninstall when uninstall program fails

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, lets start with running the following tools:
Download Security Check from here.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

----

Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish, so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so imme... Read more

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In Vista, using WEP for wireless security, can anyone tell me how to either read or set the 4 actual 10-character hexadecimal keys generated by the user-input passphrase? Is there a way to use Command Prompt to read them? Is there a readable file that stores the keys?

At present, no wireless repeaters support WPA or WPA2, so please don't tell me how outdated WEP is. I have to use a repeater to get around a big thick masonry wall.

My router and repeater evidently use a different algorithm for generating the 4 keys than what Vista is using. If I can just read the 4 hex keys in Vista, I can set them manually on my router and repeater. (I don't know why Vista won't let me set them manually. Sometimes a system can be too darn simple.)
Please scratch your heads and let me know what you come up with. Thanks. Be well and happy!
 

Answer:Need advanced help with WEP encryption in Vista

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The newest version of the Value Added Package asks you to uninstall the old one. But when attempting to uninstall it gives "error reading setup init. file".
Is there any way to force uninstall?

Answer:Unable to uninstall Value Added Package

Hi there,

unfortunately there is no way to force uninstall. But when thinking logically you could try the following:

Try to open and to exctract the VAP and copy the *.ini files into the VAP folder on your harddisk. If this does not work then the only chance would be to recover your machine and install the newest VAP. This should work then...


Greets

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I just spotted the program Intel SDK for OpenCL - CPU Only Runtime Package was installed on my desktop PC in December on the same date as the program Intel Management Engine Components. I have no idea what Intel SDK for OpenCL does. Can I safely uninstall it? See below all Intel programs currently installed.

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windows 7
hp pavillion dv5

what does it do?

Answer:Do i need the Qualcomm gobi package for hp 2000 or can i uninstall it?

This package is part of your computer's networking facilities. This short clip from Qualcomm explains its basics.

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I just spotted the program Intel SDK for OpenCL - CPU Only Runtime Package was installed on my desktop PC in December on the same date as the program Intel Management Engine Components. I have no idea what Intel SDK for OpenCL does. Can I safely uninstall it? See below all Intel programs currently installed.

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When setting up my new desktop I installed the HP Encryption app - not that I needed it but that seems where the instructions led me. Now when trying to download/install W10 updates I get message that I need to uninstall the encryption app. I follow the instructions as best I can (Note: generational problem - grey hair and no grandson available) but I cannot get it to uninstall. What do I do now?

Answer:uninstall HP Encryption app

Since you have not mentioned the model name of the PC that you own, I can suggest 2 options. 1: If you are running a Business model PC (notebook: elitebook, probook)Your PC would have a program called HP Client Security Manager - You would need to remove it from Programs and Features.Programs and Features can be found in the control Panel. 2: If you are running a Consumer model PC (Pavillion, Omen, Envy)Your PC would have an application called HP Simple pass. Remove it. Now, if you are unsure what pc you own, You can still go to the Programs and Features  found in the control Panel.Look on the top right corner of the screen for a Search box. Type "HP" in it.You will now see all the HP software on it.Post the names here and we can tell what to do next.

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It just wont go away I tried deleting registry values even the program file is gone but it still starts at boot up any thoughts please
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
c:\windows\system32\ceisvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ssoftsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\AOL\1137293374\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\palstart.exe
c:\program files\common files\aol\1137293374\ee\aim6.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Program Files\Paltalk Messenger\Paltalk.exe
C:\Program Files\Avant Browser\avant.exe
C:\Documents and Settings\nesyngl\Local Settings\Temporary Internet Files\Content.IE5\HIST3ME6\hijackthis[1]\HijackThis.... Read more

Answer:I cant uninstall encryption software

* Click here to download smitRem.exe.
Save the file to your desktop.
It is a self extracting file.
Doubleclick the smitRem.exe and it will extract the files to a smitRem folder on your desktop.
Do not do anything with it yet. You will run the RunThis.bat file later in Safe Mode.

* Download the trial version of Ewido Security Suite here.
Install ewido.
During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
Launch Ewido
It will prompt you to update click the OK button and it will go to the main screen
On the left side of the main screen click update
Click on Start and let it update.
DO NOT run a scan yet. You will do that later in Safe Mode.
* Click here for info on how to boot to Safe Mode if you don't already know how.
* Now copy these instructions to Notepad and save them to your desktop. You will need them to refer to in Safe Mode.
* Restart your computer into safe mode now. Perform the following steps:
* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
* Run Ewido:
Click on scanner
Click Complete System Scan and the scan will begin.
During the scan it will prompt you to clean files, click OK
When the scan is finished, look at the bottom of the screen and click the Save report button.
Save the report to your desktop.
* Go to Control Pan... Read more

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I am trying to uninstall HP Drive Encryption in order to uninstall HP Client Security in order to upgrade to Windows 10. Whenever I try to uninstall it, it says I should disable Drive Encryption from the HP Client Security. I'm not able to disable it, because when I go there and follow the guide I found on this website it is not enabled at all.  The guide says to untick the box and then click apply, but it is already unticked. Any advice how to fix this?  

Answer:Uninstall HP device encryption

After using chat to talk to an HP support person, our concensus was that since the drive was NOT encrypted, we could force the uninstall using Revo Uninstaller.  The criteria for this decision were: There was no drive encryption password requested from the BIOS before boot. In HP Client Security, there was no checkmark next to the C: drive. Before uninstalling, I brought up the BIOS setup and disabled TPM.  This eliminated the (_ugly_) HP / Winmark login screen from the  bios prior to boot.  At that point, the computer was booting directly to the normal windows 10 login screen, but HPCS and HPDE still refused to uninstall.   How we got-er-done. We downloaded and installed a trial version of Revo Uninstaller Pro.  In revo, we chose "Forced Uninstall."  When asked for the program name, we typed "HP Dr" at which point the program found, and popped up the HPDE program in the selection box. Select HPDE and select "advanced" in the search options.  Tell it to proceed. The regular HPDE uninstall runs, and like always fails telling us to disable it in HPCS.  We hit ok. Now, back in Revo, hit SCAN and revo scans the registry and hard disk for "leftovers" of HPDE.  It finds a lot of them, since at no time was any part of the program uninstalled. Revo displays the results of scanning the registry.  Select all, and press DELETE. Revo displays the results of scanning for files rel... Read more

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I see a lot of postings on troubles with the uninstall for HP Protecttools to include drive encryption. I need to uninstall this so I can change the hard drives.

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I have a trouble in Steganos Safe 14 the following issues please help!
I installed Steganos Safe 14 on my computer, and then i useing Steganos Safe 14 custom functions split out from the C slot 40G Encryption space Z: dirve and set a password. Created complete, i'm ready give a test of the Steganos Safe 14, i type just set password get this message(An error occurred while opening the safe code: 119). I try to reinstall Steganos Safe 14, still can not enter. My question now is, how to do redeem has been split to Steganos Safe 14 of the 40G space.
 

Answer:How to do uninstall Steganos Safe 14 and the release of set-off encryption space

Try their support for this specific problem "An error occurred while opening the safe code: 119"
http://www.steganos.com/us/service/

Or their fourm

https://steganos.zendesk.com/forums/21697217-Steganos-Safe-EN-
I also tried safe for some time but never uses "custom functions split"
Thanks
 

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I have been using Advanced SystemCare for a long time and it works well. Although it is free but I still trust its perfomance. While I am warned by norton to uninstall it for quite a time, I am surprised because they were never incompatible before. Is this OK? Do I have to uninstall Advanced SystemCare?

Answer:Do i have to uninstall Advanced SystemCare?

This should probablymoved to the security section. You shouldn't have two anti virus ptograms running as they will conflict.

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I guess I'm another ASO 3 sucker...I put it into this computer recently and I started having e-mail and printer problems right after running it. Upon trying to uninstall the program I get the following:

the uninstall logfile "C:\Program Files Advanced System Optimezer 3\ unins000.dat" is in a format not recognized by this version of the uninstaller. cannot uninstall.

tried to go to a restore point prior to the ASO 3 download but there aren't any. Does anyone know a fix?

So ITech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-450 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 7782 Mb
Graphics Card: AMD Radeon HD 6320 Graphics, 384 Mb
Hard Drives: C: Total - 465441 MB, Free - 411283 MB; D: Total - 11395 MB, Free - 1394 MB;
Motherboard: PEGATRON CORPORATION, 2AD1
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
 

Answer:want to uninstall Advanced Systems Organizer

Hi and welcome

Have you tried Revo? http://www.revouninstaller.com/revo_uninstaller_free_download.html

That may do the trick
 

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Can anyone advise us on how to completely remove Advanced Sytem Optimizer for Vista 64? (the other removal posting doesnt tract for Vista.)
 

Answer:Uninstall Advanced System Optimizer

Have you tried Revo? it's a free uninstaller and works great! just remember though to only delete files found in bold and there shouldn't be a problem
 

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I am confused - when trying to uninstall Advanced System Protector - I am asked to install unins00.msg before it can be uninstalled

Answer:can not uninstall Advanced System Protector

If it won't uninstall from "Control Panel > Programs and Features" run MalwareBytes freebie on it. Use green icon top right here:http://www.filehippo.com/download_m...If it still persists try Revo Uninstaller freeware on it:http://www.revouninstaller.com/revo...Always pop back and let us know the outcome - thanks

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Advanced System Protector has found its way onto my Dell XP desktop and I can't uninstall it. When I go to All Programs and click on Advanced System Protector Uninstall, it searches for "unins000.exe" and doesn't find it. I then went to Search and located all the unins000.exe on my computer but the one for that program is not there. Then I looked at Control Panel, Add or Remove Programs and Advanced System Protector was missing. The same for Revo Uninstaller Pro. How do I remove this program that I neither asked for nor wanted? Any help would be appreciated.

Answer:Can't uninstall Advanced System Protector

Re-install it, boot to Safe Mode, use Revo.

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I just want to get rid of it and keep using CCcleaner. I can't find anyway to uninstall it. It's not showing up on my programs list.
 

Answer:Can't uninstall Advanced System care

Hi

In your Start Menu look for this programs folder and see if their is an uninstall option, also check in Program Files folder and that apps folder for an uninstaller could be called Uninstall, UnWise, Unin000 or similar number.

or try Revo Uninstaller

If the installer/uninstaller for this application is damaged then maybe wise to re-install it and then uninstall, but while uninstalling make sure the application is not running, at times booting to Safe Mode then uninstalling is good.
 

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I have this on my computer for some reason. It's producing an error message at startup. I get the same message when I try to uninstall it. I've tried revo, I've tried installing advanced sytem care 8 to wipe over it (can't find a version of asc 7). Nothing works. I'm starting to really hate it.
Can I just delete it into the recycle bin? I can't find any way to uninstall it.

Answer:how can I uninstall iobit advanced system care?

Try following the instructions from CLICK HERE

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I am uninstalling Firefox using RevoUninstallers Advanced method but there are a whole lot of files and registry entries so can someone take a look for me at my screenshot HERE and let me know if I can delete these safely? Or will I mess up my pc...It's a long image so you'll have to zoom, sorry!

Answer:Safe to uninstall Firefox Using RevoUninstaller Advanced?

Hello jewel431,Have a look at this link: Uninstalling Firefox. If the standard "Program and Features" uninstall doesn't work, then try to locate and run the "Helper.exe" file located in the Mozilla Firefox\uninstall folder. Another thought would be to reinstall your current firefox version, then uninstall it in the usual way. This may correct any corrupted files hampering an uninstall. Older versions of Firefox can be downloaded here.I have used Revo Uninstaller successfully many times in the past without incident. I haven't used it, however, to remove a browser. Regards,Artrooks

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where get free "3\unins000.msg" to uninstall advanced system optimizer on my HP 2000 notebook. It seems to be stuck in a loop and wont shut down the program so I can uninstall it. and by running all the time it slows the notebook down way to much.

Answer:Need 3\unins000.msg to uninstall advanced system optimizer

You never should have installed that crapware to begin with. You can try reinstalling it & then see if it will uninstall. If that doesn't work, see if Revo Uninstaller can remove it.http://www.revouninstaller.com/revo...

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Hi all, I am trying, without success, to uninstall a program called Advanced System Optimizer v 2.01.2. I have tried using the programs own uninstall feature, Add/remove Programs and in Safe Mode, but all have failed.
On all occasions I get to the 'Re-boot your computer' stage, but when my PC has re-booted I'm presented with a window asking for my Win98 product key. When I click on ok, after I've entered the key I get an error message saying :
Explorer caused an invalid page fault in module. EXPLORER>EXE at 01cf:0040if31. and the computer will be shut down. If I retry after a re-boot the process is repeated. I have had to revert my drive with GoBack on four occasions in order to get my PC up and running again. I have emailed Systweak, who make the program, but they have not responded.
Any help would be appreciated. My OS is Win98SE. Cheers. rim rim
 

Answer:Solved: Can't uninstall Advanced System Optimizer.

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Advanced XP Defender is a rogue security software which will report that malware has been detected on your computer in an attempt to scare you into buying this malicious software.
In reality, none of the reported issues are real, and are only used to scare you into buying Advanced XP Defender and stealing your personal financial information.

As part of its self-defense mechanism,Advanced XP Defender has installed a rootkit on your computer,which will disable the Windows Task Manager and will block you from running any program that could lead to its removal.

Advanced XP Defender is a scam and you should ignore any alerts that this malicious software might generate.
Under no circumstance should you buy this rogue security software as this could lead to identity theft,and if you have, you should contact your credit card company and dispute the charge stating that the program is a scam and a computer virus.
Removal instructions for Advanced XP Defender virus​This is a self-help guide, use at your own risk.
If you experience problems completing this guide, or the problem persists after following the instructions below or would like to have one of our staff members guide you through the process, please start a new thread in our Malware Removal Assistance forum.
STEP 1 : Start your computer in Safe Mode with Networking

Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Press and hold the F8 key as your computer restarts.Please keep i... Read more

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Hi folks,

New to this forum. I have listed below the requested info:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) Processor, x86 Family 6 Model 8 Stepping 1
Processor Count: 1
RAM: 1023 Mb
Graphics Card: Magnum/Xpert128/X99/Xpert2000, 32 Mb
Hard Drives: C: Total - 29996 MB, Free - 4720 MB; D: Total - 29996 MB, Free - 20456 MB; E: Total - 130779 MB, Free - 39888 MB; F: Total - 76332 MB, Free - 63382 MB; J: Total - 124975 MB, Free - 32381 MB; K: Total - 113439 MB, Free - 37077 MB;
Motherboard: ECS, K7S5A
Antivirus: CA Anti-Virus Plus, Updated: Yes, On-Demand Scanner: Enabled

I need some help. I want to remove the ASO application and I keep getting the message that it can't be uninstalled because the "unins000.dat" file is missing. I don't have the program disc or the program anywhere at this point and the program won't run either. I want to remove it.

Any advice is appreciated.
Thanks,
Mike D
 

Answer:Advanced System Optimizer Uninstall Problem

Hi and welcome to TSG!

Have you given the Revo Uninstaller a try? http://www.revouninstaller.com/revo_uninstaller_free_download.html
 

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Hello,

I am new to the forums and have looked around just about everywhere I can think of for a similar topic and thus far have been unable to locate any help. If this has been previously covered, please point me in the direction and I will read up.

So as for my issue.... I was running vista and had a hidden folder with some pictures in it, smart right? The file folder was encrypted with whatever built in option windows offers via check box. Then before I went to upgrade to win 7 I copied the files over to a flash drive, or so I thought. Apparently all that was copied was the empty folders. So then I ran data recovery software to un-delete the pictures. I have located and recovered them, now only lies one small issue.

When I try and open the files it says "Windows photo view can't open this picture because you don't have the correct permissions to access the file location."

When I upgraded to win 7 I kept the same user name, except I capitalized the first letter of the name, I'm not sure if this makes a difference. Beyond that, I'm at a loss. I tried giving myself ownership of the file, but either I messed it up, or it didn't make a difference.

I'd very much like to recover my files, and any help is appreciated

Answer:jpeg permission issue / possible encryption issue

Hi mate and welcome to the forum.

Open a Command Prompt:
Click Start, type cmd, press Enter.
Navigate to the folder the pictures are in.
For example, if they are in the Pictures folder, type:
CD C:\Users\<username>\Pictures
(If the prompt already shows C:\Users\<username> you can just type CD Pictures)
Where <username> is your username of course.
Now Type:
takeown /F *
If there are subfolders, use this instead:
takeown /R /F *

You'll get a slew messages and may be prompted about replacing permissions on folder you don't currently own. Make sure it's not a system folder, then type Y.
You can also use takeown /R /D Y /F * to automatically say yes, but don't use this from the root of your profile (or anyplace else that contains system folders) as there are many hidden system files and folders, and you don't want to change them.

Taking ownership should automatically grant you full control.

Hope this works, let me know if it does/doesnt

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Question: VO Package Issue

Well this is a late reply and my english is not great but here it goes. I basically was busy with my computer and somehow i got infected with the VO package. The (un)funny thing is that i cant see it in my installed programs. I used Ccleaner to remove a lot of bleep that was installed on my computer along with the VOpackage. then al of the sudden i saw this in my startup programs. My virus scanner did not pick up any infected files and so did the Microsoft scanner thingy. I also tried deleting its registry in regedit. this did not work. As you can see i tried to turn it off and delete it via Ccleaner but but this did not work either. Any idea how i can get rid of it.
 
SlowShootin
 
 
 
EDIT: Split from http://www.bleepingcomputer.com/forums/t/551744/vo-package-search-protect-and-rtsdsrite/ ~bloopie

Answer:VO Package Issue

Hello slowshootinPlease download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool.Vista/Windows 7/8 users right-click and select Run As AdministratorThe tool will start to update the database, please wait a bit.Click on I agree button.Click on the Scan button.AdwCleaner will begin...be patient as the scan may take some time to complete.After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.Copy and paste the contents of that logfile in your next reply.A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.Download MalwareBytes Anti-Malware to your desktop.Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.Click the Scan Now button, a threat scan will start automatically.MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.Your computer is now being scanned, please do not use your computer during the scan.If no threats were found, click View detailed log.C... Read more

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Ever since my wife downloaded this it's saying my macaffe antivirus is expired and there is no firewall.  Is this the cause and how do I remove it?  When I go to control panel and try to uninstall is says, "Error:  Message file "C:\ProgramFiles(x86)unins000.msg" is missing.  Please correct the problem or obtain a new copy of the program. Please help.Edit: Topic moved from Windows 8 to the more appropriate forum.~ Animal

Answer:How to remove/uninstall advanced-system protector dell inspiron

Hello there   
 
I'm LighthouseParty and I'll be assisting you with your concern today. Let's run a couple of scans to see what could be causing this. 
 
 Download MiniToolBox
Click here to download MiniToolBox to your desktop.
Double click MiniToolBox.
Select the following and then press go.
Post the log in your next reply.
Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
 
 Install and run a scan with Malwarebytes Anti-Malware
Click here to download Malwarebytes to your desktop.
Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
On the dashboard, click update now.
After that, click scan now - the scan will now begin.
When the scan's completed, select apply actions - make sure the action is quarantine.
Restart your computer.
How to get the log.
On the dashboard, select the history tab and click application logs.
Select the log which has the time and date of when you did the scan.
Click copy to clipboard and paste it into your reply.
 Download Security Check
Click here to download Security Check to your desktop.
Double click SecurityCheck and follow the on-screen instructions.
A log should open, called checkup.txt.
Please post the contents of it in your next reply.
Thanks and good luck!

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Windows Advanced User Patch is a rogue security software which will report that malware has been detected on your computer in an attempt to scare you into buying this malicious software.
In reality, none of the reported issues are real, and are only used to scare you into buying Windows Advanced User Patch and stealing your personal financial information.

As part of its self-defense mechanism, Windows Advanced User Patch has installed a rootkit on your computer,which will disable the Windows Task Manager and will block you from running any program that could lead to its removal.

Windows Advanced User Patch is a scam and you should ignore any alerts that this malicious software might generate.
Under no circumstance should you buy this rogue security software as this could lead to identity theft,and if you have, you should contact your credit card company and dispute the charge stating that the program is a scam and a computer virus.
Removal instructions for Windows Advanced User Patch virus​This is a self-help guide, use at your own risk.
If you experience problems completing this guide, or the problem persists after following the instructions below or would like to have one of our staff members guide you through the process, please start a new thread in our Malware Removal Assistance forum.
STEP 1 : Start your computer in Safe Mode with Networking

Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Press and hold the F8 key... Read more

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The 2 packages require online registration, however, the link is not found at Acronis's website - Is there a printing error of the registration URL, please?click here

Answer:Acronis Software Package on CD with Mag issue 104

click here

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hi everyone, title says it all i guess.I forgot advanced settings password since i did not need it for a very long time.IS there anyway to recover or uninstall this AV ?

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Question: Encryption Issue

Dear Seniors

My quiz is a long one.. I have windows2003 Server Version and i have created a domain few years ago. at that time i have created a folder called Personal and i have encrypted the folder. Recently i have removed the domain since its taking a long time to get into domain user. Now i m unable to access the data which i have encrypted.
I cant remember the domain user account and password also. But i want any body to help me to use my personal folder documents. Pls help me

Ashoka L
 

Answer:Encryption Issue

Hi Ashoka,

Welcome to TSG!

Unless you kept a backup of your system that you can restore before you wiped out your domain, then it will be next to impossible for anyone to unencrypt your folder data.

Remembering the domain user account and password is critical to accessing your documents.

-- Tom
 

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I have a couple of M57 6072-BVUs that need to go out to a remote user, we use Guardian Edge's Encryption Anywhere 8.0 for any remote/mobile computers. It will boot, accept the registered user's logon, goes to the desktop, however at that time the fan kicks into overdrive and the machine reboots.  Average about 10 seconds at the desktop before reboot. Has anyone else seen this issue?  Already contacted Guardian Edge, but their tech support is considerbly less than supportive. 

Answer:Encryption issue with a M57

Does that happend if you boot to safe mode?

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Question: Encryption Issue

Hi, I'm new here. But I'm desperately searching for a solution to this problem.

One day I hit a random Stop Error, it was a IRQ-type of stop error. It was simple to fix, all I had to do was get my XP disc and reinstall XP. I had XP Professional. Well, what I didn't know, was that the XP disc was worn out to the point where it cannot go beyond 6% or sometimes 8%. Then it'd just hang there and stop copying files.

That same stop error showed up as well during the installation. I've gone through many disc cleaners, but all didn't get this disc to run. So it had to go.

Well, I'm on my back up PC and I put in the hard drive from the PC that had the stop error. I was in the process of transferring files until I came across a partition filled with encrypted files. I had 4 partitions, I cleaned out 3 of them, and this fourth one contained important documents of mine. They were all encrypted. I forgot that they were encrypted this whole time.

Well, The XP disc ruined the partition it was once installed on. So most likely, the certificate is gone. The only thing I have to lean on is the DRA and I have the certificate thumb print code from that too.

I've tried everything I've could to decrypt those files. From finding software to trying to trying to disable encryption completely. I feel that there is something else I haven't done yet that I could do that would help.

Is it possible to use this information and make another certificate and copy everything on it?

I'm jus... Read more

Answer:Encryption Issue

Sorry we can not help you break any kind of encryption here, the main reason being we can't be sure that they are your documents. I do how ever understand that if they are your documents and they are important enough to be encrypted there is two bit's of advice i can offer:
1) Contact the vendor of the encryption utility you used they might be able to help you.
2) Don't give up, Just because we can't tell you how to unlock the files or offer assistance in such a way we do know how it is done I can tell you that no encryption method is unbreakable, there is entire communities out there that break passwords just for fun.

This thread is now closed.

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Follow the bouncing ball on this one...it's funky.

I had a drive with dual boot partitions - WinXP and x64. I had one folder (and subfolders and files) encrypted using the native XP encryption on the WinXP. The WinXP partition crashed (no, I did not back up the dang key). I tried to re-install, but used Dell disks instead of the WGA install disk I had. An XP install is an XP install, right? Bad idea... didn't work at all.

I then built a new box with a new drive and installed Win7. I popped the dual partition drive in as a slave to pull the data off.

Oddly enough, I was able to take ownership of many of the encrypted files and folders and remove the encryption, but not for all of them. The files in question all have an "Account Unknown" user with a long hash after it in the security properties.

PROBLEM #1
I removed encryption on a directory (how I do not know or understand based on everything I've read), but it is not recognizing me as an Administrator. My user account is listed in the security properties with "Special" Permission, though every box is checked (and grayed out) when I check the individual permissions. If I add my account with full control and check the box to replace child permissions, I get an Access Denied error. However, if I click on each individual file in the directory and go to security, it says I must be an administrative user (yes, I am an Admin). I click continue and add myself with Full Co... Read more

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My boss has an x220 with an SSD running Windows 7 Pro x64.As a Firm we use PGP Desktop 10.2 with Full Disk Encryption. Here is the issue:The user has an SD Card that he has encrypted with PGP as well.  Everything works well until a restart or a Cold Boot.When the x220 comes up, it asks for the PGP Passphrase, loads Windows, then asks for the PGP Passphrase for the OS, then asks for the PGP Passphrase for the "disk" (it does not give the name of the SD card).  After all Passphrases are entered if you browse to the SD Card, it shows "a disk" but, there is no nmae associated with it and it cannot be browsed, it says that you need to insert a disk.If you remove the disk and reinsert it, that drive (SD Card reader) is no longer usable, by any SD Card.If he restarts with the Card out and goes through all of the PGP Passphrase stuff then inserts the SD Card, he gets a request for the Passphrase, however, it Asks for it by the Disk's name, not just as "disk".  After the Passphrase is entered you can brose the disk, but, you get a pop-up asking for the Passphrase for the "disk" every 30 minutes or so. Is there a known issue with PGP and the SD Card reader or PGP and Lenovo motherboards?I cannnot find anyone on the Web with this issue, so, I am turning to the community that actually answers question..... thanks

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Dear Forum,

Before I do a complete clean - doing my last back up set and and I noticed the following:

Can anyone assist me on how I would troubleshoot - should I delete one of the back ups - Or would it be the temp files that I deleted as I thought it was associated with Word in the %temp% folder.

Norton advises that there is an issue.

Can someone please assist me so I can do a clean install?

Answer:Back up Encryption Issue

I forgot to include this

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Hi, I'm trying to add the November, 2016 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB3197868) to out install.wim using DISM offline because the same install is failing using the Scheduled Updates process in Config Manager.
Some pertinent (I think) lines from the DISM.log include:
DISM Package Manager: PID=2868 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x8000ffff)
DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=8000FFFF
Anyone seen this problem before or had success adding the Security Monthly Quality Rollup updates either via DISM or Scheduled Updates?

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I have a pretty strange problem in Windows Store app for my Surface 3, everyday I would go to Download and Updates to check if there's any update for my app, but there's always "Microsoft Visual C++ 2013 Runtime Package" showing up in the update list, and re-install itself. Is there any way to get ride of it? It's quite annoying, why does it keep re-installing the same component over and over again?

Answer:Visual C++ 2013 runtime package issue in Windows Store app

same here

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I am currently baffled by the following issue;

OS - Win XP Pro 32bit SP3

Background;

When attempting to install certain packaged software it will fail or in some cases bring up the Windows Installer information window.

We have noticed that it appears to happen when an installer, EXE or MSI relies upon transforming a further extracted MSI with an MST file.

This only occurs if the files are attempted to be extracted to the root of the temp folder. The files are not created hence cannot be run. The Windows Installer information window will appear if you attempt to run msiexec pointing to a file that does not exist.

For example;

When it works, an example>
We run an EXE that is located on the desktop. This then extracts further EXE's (and subfolders) to a folder called, for example, "SFX18C.tmp". Another folder called, for example, "{8907BCE9-6673-4A9A-A24A-892C26294539}", is also created within the TEMP folder which contains various INI files, an MSI and MST file. The installer then runs/transforms this MSI which appears to be named via a selection of random numbers and letters such as "aaetc234.msi & aaetc234.mst" in the root of the TEMP folder. The file size of this msi is exactly the same as the msi located in the {8907BCE9-6673-4A9A-A24A-892C26294539} folder. The installation continues and these files are removed, along with the {8907BCE9-6673-4A9A-A24A-892C26294539} and "SFX18C.tmp" folder.

When it does... Read more

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I've tried to download the newest addition of Itunes and it won't let me because of an issue with Windows Installer Package. What do I do to fix this?

Answer:Itunes wont download because of issue with Windows Installer Package.

Welcome to Windows Seven Forums.

Check out this Microsoft Fixit: Diagnose and fix program installing and uninstalling problems automatically

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Hi Guys, When trying to encrypt our Lenovo X240's/T440's we always have to firstly uninstall the Intel SmartConnect Software to ensure it can encrypt correctly. If we try to encrypt when the SmartConnect Driver/Software is installed we get a message Stating "Sophos Safeguard error 5002 PendingFileRenameOperations" apparently this is something to do with the way the driver writes itself into the registry? We use Sophos Safeguard encryption. What we normally do is image the Lenovo X240's then join to the domain and then do encryption but at the moment we have to uninstall the Intel Smartconnect software, Encrypt and then reinstall it. Any ideas?  

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Hi, There's something wrong with the m2 ssd (PM951) used by Dell's XPS 15 9550. I've tried everything I know to get hardware encryption working without success. One would think that such old and basic feature for SSDs would be functional on this high-end laptop... Has anyone succeeded in using hardware encryption with the PM951? I'd also be very interested to know, from people that replaced this ssd, if they can now use hardware encryption (with samsung 950 pro or 850 evo for example). What's not working so far : 1. There is no option to set HDD Password in the bios. This password is supposed to encrypt the ssd encryption key. In theory all SSD are encrypting data by default. All you need to do is set the hdd password to take advantage of it. 2. The "Wipe Data" feature in the bios. This is supposed to send a Secure Erase command to the ssd controller. This only changes the encryption key and renders all previously encrypted data unreadable. Unfortunately this has no effects on the pm951. The encryption key is left unchanged as I can still boot my Windows install. 3. On Linux with hdparm, I failed changing the encryption key and can't communicate with the pm951 controller at all. 4. On Windows 10 Pro, Bitlocker hardware encryption is not available. If you are prompted with this : http://img15.hostingpics.net/pics/113234bitlocker.png, it means that Bitlocker will be using software encryption.
 

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I have updated my T410-2522 with bios 1.44 (with new W8 support). I am running W8. I have two issues related to this BIOS: - it is not possible to use Bestcrypt Volume Encryption anymore for system encryption because the bootloader doesn't work anymore. I have been in touch with jetico team and I troubleshooted the problem, it is bios related. - If bluetooth is disabled via the communication center, at the next reboot, it is enabled again. With the previous bios, it remained desactivated at the next reboots. Thanks for supplying a fixed BIOS as soon as possible !

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Hello, I bought Toshiba L500 in January but I haven't been able to update it with Tempro since May. Towards the end of setup, setup crashes and it says the following in Turkish:

"Hata 1722. Bu Windows Installer paketi ile ilgili bir sorun var. Kurulumun bir par?as? olarak ?al??an program beklendi?i gibi sonlanmad?. Destek sorumlunuza veya paket sat?c?s?na ba?vurun."

If I translate it briefly,

"Error 1722. There is a problem with his Windows Installer package. The program working as a part of the setup didn't finish as expected. Apply your support service or package seller."

I download the Tempro setup file, but whenever I start setup, it always says so. How can I update my laptop?
Thank you for your interest and answers.

Answer:Re: Satellite L500 - Temro issue - Error 1722 Windows Installer package

Hi

If the 1722 error appears then this means that a program run as part of the setup did not finish as expected
Please check the new Tempro version here:
http://eu.computers.toshiba-europe.com/innovation/generic/TEMPRO_W7_RELEASE/

I installed Tempro and is functioned so I assume it?s a problem with your Windows OS.

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Hi,I have installed a clean Windows 8.1 on the Helix and have several issues. Putting them into several threads so they can be answered independently.The first thing I did after installing the system (and critical Windows Updates) was running the Lenovo System Update tool and downloading everything. Issue 1Cannot install Settings app dependency package. The installer hangs at the step having ?power? in it?s description and stays there. Left it like that for a couple of hours, eventually rebooted. Thank you in advance for any help,|?ukasz













Solved!

Go to Solution.

Answer:Thinkpad Helix - Cannot install settings dependency package. Hangs at "power" (Issue 1/3)

Hi Lukasz, Did you try to install dependency package through the settings app or through the driver on the support website there: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS031946 ? Vince.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Hello,

first off, I hope I am posting this in the right sub-section. If not, I apologize (and feel free to move it to the relevant section).

My general query is to do with SSDs and Bitlocker encryption.

Description:
I recently upgraded my primary SSD (with boot and OS partitions) from an entry-level Kingston 120GB SSDNow V300 to a 240GB SanDisk Extreme PRO SSD, hoping that I would notice some improvement, if not in real-life usage then at least in benchmarks, despite my primary goal for this upgrade being the increase in disk space.

Issue:
The problem is that not only did I not see any improvement, but the results were worse than before.
The only difference between the two disks is that the first had Bitlocker AES-128 with diffuser, and
the second has Bitlocker AES-256 with diffuser. Everything else in the build remains unchanged.

I understand that moving to AES-256 means taking a hit in performance, but I assumed that the better (and newer) SSD would compensate for this.

I read through all the relevant threads on this forum (like this one) as well as through other sites on the net. My understanding is that software encryption and SSDs (especially those with a controller that is designed for compression of data, like the SandForce on my original Kingston V300) do not go hand in hand.
However, my Sandisk SSD has a Marvell controller, which I take it does better with data that cannot be compressed (i.e. encrypted), so that should not be the issue.

Bas... Read more

Answer:Sandisk Extreme Pro SSD with Bitlocker encryption performance issue

It is slower because the 256bit encryption requires more time on the CPU. The drive may perform faster, but the CPU/Motherboard is the same and it is your bottleneck, not the SSD.

To get better performance from bitlocker, you need to have an eDrive capable SSD.

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I have an old T430 inherited from from an old work place. The current state of the machine is that have re-formatted the hard drive to a blank state This laptop had some kind of encryption on it and i thought that reformatting it would remove it. I have  put the blank hdd back into the laptop, and tried to boot it up and i get the following message Endpoint Encryption ErrorError 0xe002001bNo boot disk was Foundwith an ok button which when tou press it it reboots and repeats over an over again I can get into the Bios with F12 but cant see any thing that i can do to get the laptop running. As i cant get into the laptop. is there anyway i can flash the bios to remove the encryption? Many Thannks 

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I am currently baffled by the following issue;

OS - Win XP Pro 32bit SP3

Background;

When attempting to install certain packaged software it will fail or in some cases bring up the Windows Installer information window.

We have noticed that it appears to happen when an installer, EXE or MSI relies upon transforming a further extracted MSI with an MST file.

This only occurs if the files are attempted to be extracted to the root of the temp folder. The files are not created hence cannot be run. The Windows Installer information window will appear if you attempt to run msiexec pointing to a file that does not exist.

For example;

When it works, an example>
We run an EXE that is located on the desktop. This then extracts further EXE's (and subfolders) to a folder called, for example, "SFX18C.tmp". Another folder called, for example, "{8907BCE9-6673-4A9A-A24A-892C26294539}", is also created within the TEMP folder which contains various INI files, an MSI and MST file. The installer then runs/transforms this MSI which appears to be named via a selection of random numbers and letters such as "aaetc234.msi & aaetc234.mst" in the root of the TEMP folder. The file size of this msi is exactly the same as the msi located in the {8907BCE9-6673-4A9A-A24A-892C26294539} folder. The installation continues and these files are removed, along with the {8907BCE9-6673-4A9A-A24A-892C26294539} and "SFX18C.tmp" folder.

When it doesn't wor... Read more

Answer:Solved: Local Settings Temp folder and transform issue with build and package install

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Hi guys. Let me be as brief as I can. I have a DJ library that I ripped to my hard drive. During the process, I noticed that not all the tags were available and uniform so I made sure that I ripped each disk to its own file so that I can cross reference it to my catalouge and tag them properly. Over the weekend I spent many hours starting to manually tag my songs. This morning when I woke up and fired up WMP almost all my hard work was gone. Some of my editing was still there but alot reverted itself back to what it was.

Would anyone know why this happened. Can anyone tell me more about how song data is placed in an mp3 file and is there software out there, other than the media players, that I can use to edit this info and have it stick

Also, does anyone know how to clear the library in WMP

Thanks,
Mr.
 

Answer:Advanced tag editor issue on WMP

Try Tag&Rename, it's what I use to edit tags in MP3 files. It beats the pants off screwing around with WMP to edit the tags.
 

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I need help with creating an advanced workbook using multiple worksheets on Excel 2003.

Scenario 1-1). On worksheet 1 (This will be my data information page) I would like to be able to enter a value. Lets say 50,000 in cell A1.

On worksheet 3 I would like to list my reference table. IE

A B
1 30,000 NS - Product 1
2 15,000 GM - Product 2
3 75,000 VP - Product 3
4 50,000 NS - Product 4

On worksheet 2, I would like to show my results. IE I would like the workbook to look at the cell on worksheet 1 that was indicated 50,000 (A1) and find all of the results from worksheet 3 column A that are less than or equal to the value of the cell A1 from worksheet 1 (ie the 50,000 cell) and display them each on seperate rows by what is indicated on worksheet 3 column B.

The result on worksheet 2 in this scenario would be

A
1 NS - Product 1
2 GM - Product 2
3 NS - Product 4

Scenario 1-2). If the cell A1 value on worksheet 1 was changed to 100,000 then worksheet 2 would display the results of

A
1 NS - Product 1
2 GM - Product 2
3 VP - Product 3
4 NS - Product 4

Once I get to that level I would like to know if it is possible to add a second "narrow down" search criteria.

For example if I added a second cell on worksheet 1 in which I entered a second search parameter perhaps NS (cell A2) would the formula be able to narrow down first the results from scenario 1-2 (100,000) using A1, then further drill down result to show below on worksheet 2

A
1 NS - Product 1
2 NS - Produ... Read more

Answer:Advanced Excel Formula Issue

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Hello - in my ibm t60p with ati v5250 i had some problems with fan, sometimes it worked fine and some not.. today there was just fan error at start of system, and it shut down automatically. I decided to fix it - cleaned and lubricated with some machine oil. the result was half okay  because when i turn on my notebook there was some issue on the screen that looks like gpu failure? i checked on external display with same results.the issue is multiple vetrical blinking stripes on the screen.does anyone have an idea how to fix this ?

Answer:Fan error advanced to display issue.

thorghal wrote:Hello - in my ibm t60p with ati v5250 i had some problems with fan, sometimes it worked fine and some not.. today there was just fan error at start of system, and it shut down automatically. I decided to fix it - cleaned and lubricated with some machine oil. the result was half okay  because when i turn on my notebook there was some issue on the screen that looks like gpu failure? i checked on external display with same results.the issue is multiple vetrical blinking stripes on the screen.does anyone have an idea how to fix this ?If this issue with the video just started after the laptop was reassembled, I would disassemble it and verify that the correct length screws were used in the correct places and everything is snapped down correctly. Sounds like there may be a little bit of "board flex" thats causing this issue. This should help you out... http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/42t8137_02.pdf Let us know what you find!

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Hey guys I'll try to keep this short but first let me thank you for any help.

Here goes, the other day I booted up my PC and it showed "windows can not boot, ntfs.sys is missing or corrupt" so I did this. Microsoft support

I replaced the file in the recovery console and everything copied over fine.

Then I booted up again and I received an error message before windows displayed my login screen --lsass.exe "endpoint is invalid" click ok and my computer reboots. Windows at that time was booting all the way up though. I found this support article but did not help Microsoft support

This error does not allow me to boot into safe mode or regular windows but I can get into the recovery console.

Any help is appreciated
-Specificiations-

Raid 0 Seagate 320GB
Intel Core 2 Duo 2.13Ghz
EvGA 680i Motherboard
EvGA 8800GTS
Corsair 4GB XMS2
 

Answer:XP boot advanced issue - any help appreciated

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Hello all,I have a T60P with advanced docking station. Ever since installing Vista SP1, I have this issue: When the laptop is in sleep/standby mode and dock it, then push the power button on the docking station to wake it back up - I get a blue screen of death with these details:Problem signature:Problem Event Name: BlueScreenOS Version: 6.0.6001.2.1.0.256.6Locale ID: 1033Additional information about the problem:BCCode: 7fBCP1: 00000000BCP2: 00000000BCP3: 00000000BCP4: 00000000OS Version: 6_0_6001Service Pack: 1_0Product: 256_1Files that help describe the problem:...Anyone know what is causing this, and if there are any solutions? I called Lenovo to open a trouble ticket and the guy on the phone said the best thing he could suggest is rolling back SP1 to vanilla Vista.Thanks!_________________Foreman_BobT60 2Ghz Core 2 Duo, 2GB, ATI Radeon X1300 64MB, 15.0 SXGA+ Display.

Answer:Advanced Docking Station Issue

I'd have to agree with Lenovo support.I'm running with a T61p and Advanced Dock and had nothing but problems after updating to SP1. Random lockups, freezes, won't sleep or hibernate, etc.Microsoft SP1 support is free so I gave them a jingle. They wouldn't admit they've been busy... but the tech hinted that they've seen a lot of lenovo thinkpad drivers that need some refreshing for SP1.I have a feeling that we'll be seeing a lot of updates in the next month or so and most likely including a bios firmware update. Hopefully before SP1 is pushed out via Windows Update.I finally uninstalled the service pack. It's actually quite painless and much faster than the install went. I was worried SP1 would leave my system "gunked up" with SP1 leftovers, but my system is as stable as it was before I upgraded.Message Edited by binaryspiral on 04-07-2008 10:45 AM





T400 - 2.53Ghz CoreDuo - 4GB Ram - 200GB 7.2kRPM Encrypted HDD - LED Backlit Screen, Web Cam.

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I recently installed a trial version of Softbe's Advanced Hide Folders. After the install I was able to hide my chosen folder. Several days later my system crashed and Hide Folders would not open.

I tried reinstalling it, but when ever I launched it the system would just reboot. So I uninstalled it and rebooted. Now I cannot see my folder. I know it's there, because Windows will not allow me to create a folder of the same name.

I contacted Softbe's support, but they were unable to help.

I am running Windows XP SP2. Any suggestions?

Thanks,

Brian
 

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I updated my E430 with the Lenovo software update app and now get the following message when windows loads. Dolby Advanced Audio---------------------------The current Dolby audio driver version is 7.2.8000.13 and the software application expects driver version 7.2.7000.11. Please install a valid driver and software application combination. Anyone have the same issue?

Answer:E430 Dolby Advanced Audio Issue

I'm getting the exact same problem. I have no idea which driver it is talking about.

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I updated my E430 with the Lenovo software update app and now get the following message when windows loads. Dolby Advanced Audio---------------------------The current Dolby audio driver version is 7.2.8000.13 and the software application expects driver version 7.2.7000.11. Please install a valid driver and software application combination. Anyone have the same issue?

Answer:E430 Dolby Advanced Audio Issue

I'm getting the exact same problem. I have no idea which driver it is talking about.

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Problem #1I'm having trouble with the display settings on a T61.  If I have the laptop undocked, I can get the resolution of 1400 x 1080.  If I dock it, the resolution automatically becomes 1024 x 768 on both the laptop and the monitor (Samsung SyncMaster 225BW).  I use the presentation manager and create a new profile with the correct settings I want and I get an error message that reads.... "The following settings you have selected cannot be applied properly.  Change the setting and try again.  Notebook LCD Resolution Color Quality Problem #2Failing to get the correct resolution using the analog connection, I try using the digital.  I switch the input on the monitor to digital and it shows the "no input signal" until I plug it up to the docking station.  When I try to switch my display to the monitor, nothing happens.  The monitor detects that it's connected to something, but I can't get anything to display. Any help would be greatly appreciated.  This has been bugging me for two weeks now.   

Answer:Display issue with T61 and Advanced Mini Dock

I have having similar issues so any ideas would be great. When docked with the laptop closed, when I power up the digital display does not see the connection. Once I open the T61 in the dock the digital display comes to life. Problem is I don't want the laptop open since it sits under the monitor. I've also tried to create scheme settings via the intel graphics media driver, and they work great, but only when I have the laptop open to be able to select them. If I find anything I'll let you know, and if anyone has any ideas at this time I would greatly appreciate it. 

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I used to be able to host my team fortress 2 dedicated server on windows vista, when i changed to 7 I couldnt host any servers, i get "STEAM validation rejected" no matter what. I used steam appid's ect so put that out of your head and because i cant host with warcraft 3 even though I forwarded PERFECTLY. theres got to be one reason this is happeneing based on windows 7. I even reformatted my drive and it still doesnt work. I used to have great servers up and now it's impossible to host for any game that I have, I may call cisco tomarrow but I am on the verge of getting XP for a dual boot setup but I really would rather save my $ and keep everything organized on windows 7. Help or trials with me IS APPRECIATED, last thing, I called blizzard and they could not figure out why i couldnt host on warcraft 3. I use 64 bit windows 7. Actually I really really really really think it has something to do with when I reformatted all of the google searches I made before I reformatted are shown purple as if I clicked them when I JUST reformatted. Shouldnt information like that go away when you reformat a PC? also sometimes my internet explorer glitches when I scroll down as if it is too slow to display it yet and makes a huge ugly smeared text looking streak on the page. I really do think it is all related. This issue with the server thing ALSO applies to terreria which is impossible to host without hamachi being used.
 

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Installing MBAM with SCCM 2007. Normally works fine. On one workstation however...
On SCCM it fails. Without details.
When trying to run C:\Program Files\Microsoft\MDOP MBAM\MBAMClientUI.exe manually the error comes up. "BitLocker drive encryption has a problem and must close. BitLocker will close now. Contact the help desk of your company if you need additional help.
Details: Error fetching the encryption percentage complete."

Any ideas?

Answer:BitLocker drive encryption has a problem and must close. Details: Error fetching the encryption percentage complete.

ERROR: An error occurred (code 0x8004100e):
Invalid namespace

Figured it out...
http://support.microsoft.com/kb/2756402

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Good morning/afternoon/evening gentleman, wherever you are around the globe.

Today, after startup, Windows suggested to me, that I should export my encryption case to some external storage, just in case some bad things happen.

I was surprised, as I haven't enabled any encryption on my laptop.
Or maybe I was wrong, thinking that encryption = BitLocker.

Quick search in Control Panel reveals there is also a setting in User Accounts section named "Manage file encryption certificates".

I haven't enabled encryption in any folder/file using it's Properties window.

So why this "export your keys" option? I don't remember that from Windows 7.

I would be great if someone explained that to me, as I've never used encryption before (since I don't need it).
Also, is cloud storage like SkyDrive/DropBox an appropriate place to store that files?

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Hello, I have a widescreen 14,1" T61 (7664 18G, NVidia, 07/09) and until recently it hasn't skipped a beat. The issue at hand is that there is no image visible on the lcd - although the backlight seems to work. When the computer is docked (Advanced Mini Dock), the image is perfect on the external monitor (connected via DVI), and stays that way even after hours of heavy (gaming) use. There are none of the common NVidia GPU issues or symptoms of upcoming failure (knock on wood) present. When the computer isn't docked, it seems to work alright (bar the lcd issue); at startup there are no beeps or error messages, and the system itself is fully functioning (I can start the operating systems and login etc.). The backlight of the display seems to work as well and doesn't shut off at any moment if the computer is left with the power on. I have tried to shine a flashlight at the display and I can't see even the faintest trace of an image. I have spent countless hours trying to figure out the cause for this problem. So far the only part that I have changed was the inverter, just as a shot in the dark - but that didn't have any effect. I have skimmed through the first hundred pages of this forum and searched the web but whatever I have found seems to run up to a dead end. There have been a few posts on forums by people with the same, or similar issue, but no solution(s) posted. I would be very grateful for any help - even to know where to start looking for a solution... Read more

Answer:T61 LCD issue, DVI output (Advanced Mini Dock) functional

Check if the LCD cable is firmly connected to the motherboard or with the LCD itself (This one is harder to get to so check the other one first). That would my first guess. The connector on the motherboard if I remember correctly can be checked by taking off the keyboard and taking off a couple screws.

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Hello LenovoI have an Lenovo G780 laptop. I upgraded to Windows 8.1 64-Bit yesterday.Now I canīt use YouCam for recording. I get the error message "HW Encode Error". Do you know how to solve this problem?
 
Also after Windows 8.1 upgrade I got the Dolby Advanced Audio v2 error. Then I uninstalled sound drivers from sound input and output from device management. I uninstalled all Dolby related programs and after that installed the preinstalled sound driver again. Now I had the Dolby Advanced Audio v2 app installed again but now I canīt open the app but why?
 
Update: Dolby Advanced Audio v2 app works now so it is just the YouCam issue which I need to get solved.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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English is not my native tongue, I apologize for any misspells or similar in advance.

I?m connected to a Konica Minolta C224 network multifunction printer. I have never had any similar issues with any other of my printers.

Let me also say I work in traditional Desktop view.

I have no issue printing, not once did it refuse a print job. Issue below are not tied to a specific software, I?ve experienced it in software from at least Microsoft, Autodesk, Adobe, Foxit?

When opening Print Dialog I am mostly not allowed to go to Printer Properties/Printer Advanced Settings. I say mostly because every now and then I am allowed. When hitting the Properties button my system freezes. A popup dialog box appears stating different things but the last couple of times it has been ?A RPC (Remote Procedure Call) could not get through? (Or similar ? remember: I?m not using an English system). I hit OK. At this point the software is frozen and locked ? I have to go via Task Manager and Kill Task. Meanwhile, all other running programs are not affected.

So the story above could just as well include a slightly different popup dialog box message but the problem is the same. I can always print with my standard settings but if I want for example multicolour or duplex I have to have a separate printer installation for that.

So if I go to my Control Panel -> Units and Printers I do actually face the exact same problem. I enter C224 Printer Settings but if I now try to go to Printer Properti... Read more

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Hello LenovoI have an Lenovo G780 laptop. I upgraded to Windows 8.1 64-Bit yesterday.Now I canīt use YouCam for recording. I get the error message "HW Encode Error". Do you know how to solve this problem? Also after Windows 8.1 upgrade I got the Dolby Advanced Audio v2 error. Then I uninstalled sound drivers from sound input and output from device management. I uninstalled all Dolby related programs and after that installed the preinstalled sound driver again. Now I had the Dolby Advanced Audio v2 app installed again but now I canīt open the app but why?

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ok, here's the problem, last night my girlfriend was using my comp (running win2k advanced server) i'm on dialup, and she was playing spider solitare. When i got back to my computer, the icons on my desktop were white. I rebooted copmuter, and some folders are now the normal icons, while exe files, and some other files are just black boxes. When i drag the mouse over the icons, then turn visable, but still black. (like ie icon on the desktop, will go from a black box to the E symbol, but it will still be black. the my computer, my documents, and all the files in control pannel are the white boxes with the microsoft logo on it. my question is; does anyone know what this could be from, and how to fix it without reinstalling windows? also, i'm running a raid setup (silconfig) as 2 slave drives, if i would have to reinstall, would i lost all my data on those drives? thanks in advanced
 

Answer:win2k advanced server issue + raid question

Check for spyware using Spybot and Ad-Aware . (Emphasis on AND - Use both)

Also check for viruses, couldn't hurt
 

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Hello and thanks so much for all you do... Will try to summarize current problem...

I'm a IT VB.Net and SQL Server developer so of course I work on family / friends / neighbors computers because of course we know all this stuff :-(

Anyway... Computer is a Dell laptop running Win XP Home with SP 2 and McAfee... It appears that some kind of software call RebateInformer was downloaded - looks highly suspcious when you see things like "Get 1,000s of Rebates" in help copy... Using BleepingComputer info, successfully took the first steps to removing Windows Police Pro and Advanced AntiVirus which both appear to have originated very shortly after the RebateInformer install. Will have a serious chat with neighbor since I just got rid of Anti Virus 2009 on this same machine a month ago (using SuperSpyware, Malware Bytes, SDFix instructions from Bleeping Computer posts).

Current issue is that while it appears most of it has been removed, there are still registry entries for a AntipyProex service which I can't seem to remove (access denied) from the registry (although I did get rid of the executables the registry pointed to svchasts and desote.exe.

I still think there is something going on... I don't know how to remove the AntipyProex windows service, I note that I cannot boot to safe mode without a blue screen, chkdsk comes back with cannot get direct access to volumne, defrag won't work... and if you kick off a McAfee scan that also forces a BSOD...

Woul... Read more

Answer:RootKit Issue from Windows Police / Advanced Antivirus

Moved from HJT to a more appropriate forum. Tw

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I have a T400 2764-CTO with ATI Mobility Radeon HD 3400 descrete graphics card, running Windows 7 Ultimate x64, an advanced dock and Dell 2007WFP monitor plugged into the dock via DVI (full spec available if needed/relevant). Until I installed the Lenovo ATI driver I was able to work with my laptop in the dock, lid closed, at 1680x1050 with Aero turned on.  Now that I have installed the official Lenovo ATI driver (in an effort to solve another problem) when I plug my T400 into the dock with the lid closed or boot from the dock following happens: Aero gets disabledSound gets mutedThe power settings for 'maximum performance' profile in power manager 3 get changed to ultra low performance The sound and power settings are able to be adjusted manually and return to normal but Aero (although on in the menu) is not enabled.  Further the graphics on screen are poor and slow. The same problem exists if I plug in the VGA cable into the dock instead of the DVI. If I use the laptop with the lid open at 1440x900 with the same output on laptop screen and monitor Areo works on the external monitor (although not in native resolution, as such not ideal) and the other issues do not present (ie sound muted and power settings). There seem to be a number of T400/ATI/dock related issues and no complete fix.  Is anyone able to help? 





--Thinkpad X1 Yoga 20FQCTO1WW, Windows 10 Pro x64, Touch, LTE, 1TB SSD

Answer:T400 Windows 7 x64 Advanced Dock Display issue

Have you set video in BIOS to discrete only (not switchable)?





T61p, T400formerly x23, x40

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Hi everyone,
A month ago I installed Dell Data Protection | encryption (enterprise) on my PC to test it before implementing on corporate laptops and it still didn't finish encrypting HDD. It's constantly displaying status "encrypting, sweep in progress". How long does it usually take to encrypt HDD and what can prevent DDP from encrypting HDD?

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biggest encryption std to date+ most power encryption soft ?


nowadays I am so much excited about encryption after watching BlackHat 2013 videos and Def Con 19 ,20

can u help me to find out words most powerful encryption software and methods

and where to learn it

I think doing PHD in Encryption will be best way for me


thanks in advanced

Answer:biggest encryption std to date+ most power encryption soft ?

Join Armed forces. In their technical dept. you can learn the best encryption technologies.

I served in army for some years. They are very secretive....

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In an effort to boost the Internet Speed for my wireless devices in my house I upgraded my Verizon FIOS router to their Advanced Router. I had noticed that all of my Wireless Devices were unable to get any more speed than 25/25, when I get 75/35 to my home. I discovered that my router was the issue. So I upgraded and was instantly able to reconnect all of my wireless devices and laptops without any issue, except my Lenovo Yoga 13. It kept getting an error that it could not login to the SSID I would give it. It would see it, but when I put in the password it would fail to connect andd give me a message indicating the same. So I thought I may need to download a newer driver. The Yoga would still attach to my hotspot, so I downloaded the latest WLAN driver. It still would not work, but I notced that it did not dump the old driver, so I deleted it and then I could not attach at all to anything. So I used another unit downloaded all off the WIreless and Bluetooth drivers I could find on the Lenovo site for Windows 8.1 and loaded them back up. I am now able to login to my new router but I get worse speeds than I did before. Now I get 10/20. But I also saw that there are now a bunch of bluetooth and wireless drivers in loaded in control panel, so before I delete any, do I need them all? Are they stepping on each other? What ones are definitely needed? Has anyone gotten anymore than 25/25 out of the Lenovo drivers? And did they ever succeed in hooking it up to a Verizon FIOS Advanced... Read more

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Hello LenovoI have a Lenovo G780 laptop.Can you make a guide to me how to solve the Dolby Advanced Audio v2 issue (it won't start when I upgrade to W8.1 from W8 and W10Home from W8.1) for both W8.1 and W10Home? That would be great. I have searced the forum but I can't find a solution that works.Also when I upgrade to W8.1 from W8 Bluetooth doesn't work. Shall I install the W8.1 Bluetooth driver for Lenovo G780 in support.lenovo.com or how can I solve it?Lars
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:G780 - Dolby Advanced Audio v2 guides and Bluetooth issue

Hi Lvt,
 
Welcome to Lenovo Forums.
 
We are really sorry to hear about the issue you are facing.
First make sure that the Audio driver and the dolby will be in sync.
Open Device Manager 
    Uninstall the Audio Device under Sound and gaming controllers / Make sure to place a check in the Delete driver software prompt.
           
Now make sure you don't have any dolby components
    Proceed to Control Panel / Programs / Uninstall a Program
                     Uninstall all Dolby Related programs
                             Restart if Prompted
Now install this software driver
 
https://download.lenovo.com/consumer/mobiles/au200w81.exe
When you install this software it will show you a directory path whre it will extract, Make sure to remember the path
 
This next step is important
Open the directory path where the Audio driver installer extracted the Audio driver.
Check all the folders inside it and find the Dolby Installers, Install the Dolby either Advanced audio or Digital plus.
 
and you should now get your Dolby back
 
Hope this helps
Cheers!
 
Regards,
Shashi Kumar
 
---------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star... Read more

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Apologies if this topic has previously been discussed, but my search didn't yield helpful results.

In attempting (unsuccessfully) to install a citrix plugin for remote desktop, I'm discovering that advanced security settings for Program Files are screwed up, but I am unable to adjust them. I am currently logged in as administrator and user account control settings are set to "never notify". Please see the attached screenshot. Thanks in advance.

Answer:Permission / Advanced Security Settings issue with Program Files

What is the image you posted supposed to show? I don't see anything wrong. It's normal for Trusted Install to own the operating system directory trees like Program Files, Program Data, Windows, etc.

Your looks the same as mine:

Are you logged in as the normally hidden Administrator account or are you logged in as an Administrator level account?

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Hello,I am having issues with the wireless adapter ( Intel(R) Centrino(R) Advanced-N 6200 AGN) in my Lenovo  T510.  It did work, but not it just keeps connecting and dropping.  I know the wi-fi router is functioning, that's how I'm posting this message (via different laptop).  I have removed it, installled the latest drivers from Intel, but still no luck.  Also, is there any way to remove the old wireless connections.  My Wireless adapter is now called Wireless Network Connection 7. In the status will do thisIdentifying....Connecting... etc. Thanks for your help

Answer:T510 Wireless Issue ( Intel(R) Centrino(R) Advanced-N 6200 AGN)

hey gsc, have you uninstalled the current network drivers and let windows install its own generic drivers ?if possible, head over to >> http://support.lenovo.com and download the network drivers for your unit.set your unit to diagnostic mode via msconfig first before installing the drivers.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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hiI think i got a tricky one or i'm just too ignorant to realise how stupid i am.so here we go! see, i have this "x220 laptop tablet" with "Intel Centrino Advanced-N + WiMAX 625010" in it. When i take the battery out I see that there is a SIM card slot (this is why I actually ordered the bloody(excuse my french) thing with "Intel Centrino Advanced-N + WiMAX 625010", so that i could put a SIM card in and connect to internet over 3G (even EDGE would do at times) and don't have to deal with 3G usb modems)so please tell me that there's really a SIM card slot there.if so, how do i connect it? how does it work? if not, how do I now replace this card with another which does what I want? is there even such a card? thanks

Answer:Intel Centrino Advanced-N + WiMAX 625010 3G connection issue

If I understand it correct so is WiMAX something different than 3G or 4G. If Iīm right so would you need a 3G, 4G PCI-card installed. In my x201t is it called Qualcom Gobi 2000 and for the x220t I think itīs called Qualcom Gobi 3000.

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Hi There, I am having a radio problem with the mentioned network adapter. When I ran Access conection the Radio says that it is switched off and will not power on. I have installed all sorts of different drivers at no avail. I have also removed Access Connections and also ran a Wi-Fi Quick test and the Radio Enabled test failed. The result code is WWF00F001-UIUBQD. I have checked the card cables and exhausted every possible solution on the web. I am no stuck so need specialist help! Its a Thinkpad T420 - 4236 with Windows 8. Thanks in advance for your help.

Answer:Thinkpad T420 Intel Centrino Advanced N 6205 Issue

Access Connections is not supported under Windows 8, and that may be part of your problem!

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Hi All,

Really hoping someone can help me with this.

My old HDD was failing so i cloned the entire drive before it failed. - Just in time too.

I ordered a new drive - its a WD scorpio black - Advanced format.

Unfortunately I'm unable to recover my image to this new drive.

Also I'm unable to do a re-install with the original recover cd also as it doesn't have service pack 1 and that means it cant recognise the HD either.

Anyway id prefer to be able to restore my image and not do a re-install anyway if possible.

So my question is this:

Is there a bios update i can apply to my pc other than the 2.00 version which is available that will include options for changing the disk options from ide - ahci ?

This is the only fix i can think of - bearing in mind i don't have an OS installed so alignment tools are not an option also another fix; the - Intel Rapid Storage Technology drivers wont work as i have an AMD athlon processor.

So is there any BIOS i can flash my computer with to enable mentioned options?

I do have a method to flash the bios with an OS so that's not a problem.

Also any other suggestions to get a work-around on this more than welcome.

Thanks : )

The_red_pill.

Answer:Equium A210-17l BIos update to deal with advanced format HDD issue

sorry its an AMD Turion processor.

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Hi there,I have an Acer Aspire 5560. I updated to Windows 10 and now im getting the following message on start up. The current Dolby audio driver is 7.2.8000.17 and the software application expects driver version 7.2.700.7. Please install a valid driver and software application combination. Can any help with a fix for this?













Solved!

Go to Solution.

Answer:Acer Aspire 5560 Dolby Advanced Audio driver issue...

try this drivers too:http://station-drivers.com/index.php/downloads/func-startdown/1591/ 100% trustable website. double click on exe and then on the extracted folder, look for setup.exe and run it.

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Hi!
In Windows Firewall with Advanced Security on a MS Windows 8.1 Pro. PC in the LAN that is joined to a Windows domain and has an IPv4 address in the private IP range I created
outbound rules that block SMB connections to the Internet hosts (see
http://blog.cylance.com/redirect-to-smb for more info on why you would like to do it).
For that outbound rules I use the following settings:
- Local IP address: Any IP address
- Remote IP address: These IP addresses > Add > Predefined set of computers:
Internet
- Remote ports: UDP/137, UDP/138, TCP/139, TCP/445.
Below you can see how the rules look like in the Group Policy Management Editor (the intention is to apply these rules with a GPO).
The following tests show that the rules work correctly on the test PC:
- When the rules are disabled, the test PC can connect to a shared folder on a Windows PC accessible on a public IPv4 address.
- When the rules are enabled, the test PC cannot connect to the same shared folder on a Windows PC accessible on a public IPv4 address.
In both cases the test PC can connect to shared folders in the LAN.
But, with the rules enabled, we also noticed that the test PC cannot browse other PCs in the LAN through Windows Explorer. Also, "net view" command returns: System error 6118 has occurred. The list of servers for this workgroup
is not currently available
After additional investigation we found out that disabling the rule for port UDP/137 solves the issue.
The question... Read more

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This PC is from one of my customers. Her PC crash really bad. I tried to correct the unmountable boot volume thru the Recovery Console. Steps already done below.
1. Ran Chkdsk /r /p to force... No Luck only goes to 25%
2. Fixboot and FixMBR.. Nothing at all.. Ran several time the chkdsk same results.. 25% and then stops with an error..
By the way off course NO SAFE MODE IS ALOW
The HD is not even accessible thru DOS this is way I need to try to recover my customer's info another way, when a DIR in perform all I get is enumeration error. The BIOS identify the HD Status BAD-BACKUP- REPLACE…
Customer DATA is really important... I can see the HD using Active Recovery partition. If someone know a utility that can help here to try to copy the DATA by segments to a secondary HD I installed for backup purpose.

P4 2.0- 512Ram - HD Western Digital WD600BB 60Gigs

PS: I'm working with the Hiren's Boot CD 7.7, does anyone know which would be the best utility to recover data and past it on another HD... Need only certain files to backup?

Thanks
PC and Network Specialist

Answer:Advanced Unmountable Boot Volume error WINXP - Need help on advanced Recovery utils

Slave the drive in another machine and see if you can pull the data off that way.

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I just recently upgraded to Windows 10 and now my printer is not allowing me to "enable advanced printing features" in the printer properties under the advanced tab.  The box is checked however it is grey'd out and not even an option for
selecting  and deselecting.  Neither Dell nor HP support had any idea how to correct this issue.  Can someone please help me with this issue?

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bit locker drive encryption failed to recover from an abruptly terminated conversion
i have 2tb segate hd i have stoped  encryption on 94% and shut-down pc now im getting this message 'bitlocker drive encryption failed to recover from an abruptly terminated conversion' while unlocking hd what to do? i will get my data?........please
help me

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Looking through MSINFO32 I see the line: Device Encryption Support Reasons for failed automatic device encryption: Un-allowed DMA capable bus/device(s) detected What does it mean? My laptop C:\ drive is encrypted the whole thing. Does this mean I have a problem? I have these lines too: Secure Boot State On PCR7 Configuration Bound

System Information report written at: 09/22/17 20:02:42System Name: DESKTOP-4PCRIDJ[System Summary]
Item Value OS Name Microsoft Windows 10 Pro Version 10.0.15063 Build 15063 Other OS Description  Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-4PCRIDJ System Manufacturer Dell Inc. System Model XPS 15 9560 System Type x64-based PC System SKU 07BE Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Dell Inc. 1.5.0, 8/30/2017 SMBIOS Version 3.0 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Dell Inc. BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile Secure Boot State On PCR7 Configuration Bound Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.... Read more

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Hi!

I've been trying to configure my network so i can use hamachi, and one of the steps is to move hamachi top the top of the list in Advanced Settings -> Adapters and Bindings, but the thing is, there's just one item there, called (remote access connections).

I'm puzzled on what that means and how/if i can fix it

Any help/insight would be greatly appreciated.
 

Answer:Solved: Can't see anything under Network Connections -> Advanced -> Advanced Settings

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Question: uninstall issue

Hi all, I am desperate to uninstall my Panda security software as I want to try Mcfee security but every time I try to install Mcfree it says I must uninstall my Panda software. I have uninstalled it by use of control panel, searched my computer for any Panda file etc left behind which included searching "regedit" hidden files and folders and deleted everything I can find but it still says I have panda software to remove. Has anyone any ideas.

Thanks

Tony

Answer:uninstall issue

Hi Tony and welcome to TSF.
I found these Panda 2008 removal instructions in link below.
The second option is the one you should need.
Hope it helps.

http://www.pandasecurity.com/homeuse...ma=2&pagina=40

3 more replies
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Question: Uninstall issue

Cyberlink Power DVD came installed with my computer, and now it won't work, so I've tried to uninstall it and I can't because an error comes up that "An installation support file could not be installed. The system cannot find the file specified". Does anyone know how I can get it off my computer? Thanks.
 

Answer:Uninstall issue

Addendum:

I restored my computer to the point just before I tried to uninstall PowerDVD and when I try to run the program a warning comes up "You should copy PowerDVD.sim to PowerDVD folder!".

How do I do that --copy PowerDVD.sim to PowerDVD folder --??
 

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Question: Uninstall issue

I am trying to install Jasc Paint Shop but I get the message which I have attached. The program in question does not appear in Control panel Uninstall programs nor do I find any traces on my computer when I do a search! Is there a way of locating the program? Could there be entries in my Registry that is preventing the uninstall? Thanks for any help in this matter.

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I have browsed the forums and have seen similar complaints, but mine goes one further. I have a computer running XP Pro SP2 where someone (not me) installed IE8. They had some issues with it and uninstalled it using Add/Remove Programs in the Control panel. When they did that and rebooted, they were unable to open explorer.exe due to a missing driver iertutil.dll. That's when I was given the computer.

So I look online and see a lot of people having these issues. Here are the things I tried.

1) The first thing suggested and that I did was to burn a copy of the missing driver to a disc, and then copy the file to C:\WINDOWS\SYSTEM32. After rebooting I get a new message saying something about a problem with "ordinal 173" in the iertutil.dll dynamic library. Still no explorer.

2) So I look online again and the next thing I try is to uninstall IE8 via appwiz.cpl. One major problem: Neither IE7 or IE8 appears on the list in Add/Remove Programs!!!

3) I decide to try to install IE7. It starts extracting ok and then tells me there is a problem with newdev.dll. I look in the system32 folder and the driver is there...there's just a problem with ordinal (didn't write the number down) and the operating system "cannot run %1." Worse yet, it says unable to install because there is a more recent version of IE installed.

4) Finally, I tried Microsoft's advice on how to uninstall IE8 without using Add/Remove problems. I brought up CMD.exe and enter... Read more

Answer:IE8 Uninstall Issue

I wanted to provide an update on my issue as I have made some progress. Using Mini-XP off a boot disc, I systematically went through my folders and deleted everything associated with IE8. I figured if I didn't fix this I was just going to have to reinstall Windows anyway, so why not take a chance. After doing that and without rebooting, I installed Registry Mechanic and ran it, allowing it to fix everything it didn't like. I then rebooted the machine and let it start up normally. It first told me that it couldn't locate wininet.dll so I copied it from another machine. Reboot. Then it told me it was missing the dreaded iertutil.dll so I copied that over. Reboot. And Voila! Explorer finally opened!

There is only one minor problem. It still tells me that I cannot install IE7 because there is a more recent version of IE already installed. I'm going to put Firefox on it and advise the computer's owner to just use it from now on, but I'd still be curious if anyone has any idea how to fully get IE8 off of here in case she still wants IE7 for some reason.

If someone has a recommendation, I'd greatly appreciate it. But no biggy at this point. Thanks.
 

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Relevance 41.82%
Question: Uninstall Issue

Hi, new to the forum.

I recently downloaded a trial version of a program called Advanced Batch Converter. Every time I try to uninstall it, Norton would give me a warning and remove uninst1.exe.

it says it's located in my appdata/local/temp

I can't seem to uninstall this program unless I disable Norton, but I'm not sure if it's safe to do that.

Thanks in advance.

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Relevance 41.82%
Question: Uninstall issue

I want to completely uninstall System Mechanic 7.Add/Remove programs window on my XP Home tells me that it cannot uninstall because "the uninstall log file is in a format not recognised by this version of the uninstaller" Would deleting the Registry entry for SM 7 have the effect of a complete uninstall - or merely create further problems?

Answer:Uninstall issue

you might want to download Revo uninstaller, its free and a fantastic utility...it also gets rid of all the other bits that a normal uninstall leaves behind.click here

8 more replies