Computer Support Forum

Have Windows XP on an old PC...should I install Office 200 or Office XP???

Question: Have Windows XP on an old PC...should I install Office 200 or Office XP???

Hey there...I just installed Windows XP on my dads old HP works fine but I wonder if it would make any spedd/performance difference if I installed either Office 2000 or Office XP...they both require 128MB of memory on an XP dad only HAS 128MB in his computer...I have an extra 64MB that I might put in there if I get over being lazy about it...that extra MB's should help right??? Any suggestions??? What this I hear about virtual memory...What increasing that a bunch help???THANX
C'YA ?:-D

Relevance 100%
Preferred Solution: Have Windows XP on an old PC...should I install Office 200 or Office XP???

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Have Windows XP on an old PC...should I install Office 200 or Office XP???

Give it as much ram as you can!

2 more replies
Relevance 85.28%

I have several client PC's using my personal office 365 account that I want to move to their own separate office 365 account so that they are not in my account any longer. I have already logged into my account & deactivated them but need to give my client instructions on how to reactivate them with their own office 365 account.

More replies
Relevance 85.28%

Can anyone tell me how to re-install Microsoft Office? I've just had to do a complete re-install of Windows XP Media Center 2005 Edition (as a parallel, repair function was not working on the original version) after a blue screen error nightmare followed by issues with the keyboard and mouse not being recognized. Those issues are now resolved and I was able to keep my data. I see everything in the system has been restored except Microsoft Office 2007. I can see the files but cannot access the actual program. My word and excel files are there but I cannot open them without the program. I do have the Application and Drivers & Utilities CD's (DELL Dimension E520). Any advice would be appreciated.


Answer:[SOLVED] Need to re-install MS Office 2007 in Windows XP - (actually Office 2003)

You need the Office 2007 installation cd . . If it came with the PC, Dell should have included it in the package of cd's with the system

19 more replies
Relevance 77.49%

Hi all. I hope i'm on a correct thread as this is for IdeaPad S serier netbook. Currently on Windows 7 Starter (netbook) that comes preloaded with MS Office Starter 2010. I do have a genuine MS Office 2003 which previous comes with my PC i bought many years ago. I'm wondering can i install it on top of the current MS Office Starter 2010 OR do i need to uninstall the preloaded MS Office Starter 2010 first? What if i would need the MS Office Starter 2010 again next time? I dare not to do it because i worry i will crash all the MS Office apps... Any idea? Thank you... 

Answer:Can install lower version of MS Office ontop of the preloaded MS Office Starter 2010?

Relating to the old version.  Do you have an Office cd or is it a part of a restore cd?  If the former you might be in luck, if the latter, probably not. Secondly, you may or may not be able to do what you want.  I would uninstall the starter first then install the older.  Even this you may be in for a problem.  I did a beta of 2010, then installed an older version and it took MS two days over the phone to get things straightened out and they did that by having me restore windows and that only worked for a few months.  in the process of this mess I found dozens of forums filled with people with the same problem I was having. For some reason the first newer install leaves something in the registry that - even though the older one installs right - makes the system think it needs to reinstall one of them and it will go through a long process of configuring etc. As to whether you can reinstall the 2010, again you would have to have a separate cd to do so unless you wanted to restore your entire drive and lose all yoiur stuff plus the older office. Others, my wife included on her computer, have had no problem going from one version to the other. One other fact.  If youi have an older version and install a 2010 version they can install as separate installs and work together or on ours it gave us the option of uninstalling the older portions of office that came on the new office.  (Wife had office pro older version, in... Read more

1 more replies
Relevance 77.49%

I am getting the following error when I try to reinstall a custom setup office XP install on a windows 2000 machine.

"OFFXP: Setup Detects Office XP Running When You Attempt to Install Office XP"

I had the uninstall the office xp on this machine through add/remove programs because it was crashing alot. The custom install works fine on all other windows 2000 and xp machines.

I found the following error in MS knowledgebase
article 292497 (I can't post the link because I'm a new member)

It says to to hit ignore. If I hit ignore it does install but it doesn't install with the correct options for the custom install. (I have it set to not install outlook and it installs outlook, etc.) Obviously its not following the custom install.

Any ideas? I believe something is left on the pc from office when it was installed. I even ran the Removal Wizard on the Office XP Resource kit. It is supposed to remove everything left from previous versions. However, it must be missing something because I am still getting that error when I try to reinstall Office XP that is described above.


More replies
Relevance 77.08%
Relevance 77.08%

Current Office Pro 2003 user. Saved .pst files and used registered MS disc to load Office 2007 SB. Sucess except for Outlook with message "The operation failed due to an installation problem. Reinstall Outlook and try again. If problem persists, please reinstall".
Tried all disc options of reinstall, repair, add, etc. to no avail. (Outlook is displayed on Add/Delete with red cross!) Aware MS Technet states "Office Outlook 2007 cannot coexist with previous version of Outlook on the same computer". Removed outlook.exe (2003) but still no advance. Cannot see how to remove Outlook 2003 in totality.
Reason for buying Office 2007 was to try and avoid frequent crashes of Outlook 2003.

Before I delete Office Pro 2003 and try a virgin installation, of Office 2007 SB, your advice, please, Bellini.

More replies
Relevance 77.08%

Hi Folks,

The title of the thread says it all really.

I have legitimate copy of Microsoft Office 2007 Ultimate on my PC. I have just bought a copy of Office 2016 Professional Plus through the HUP.

I haven't installed Office 2016 yet - I use Office 2010 at work and find using Custom Animations in PowerPoint tricky compared to Office 2007.

I'd like to install Office 2016 alongside Office 2007 until I have tried Office 2016 to see if the Custom Animations in PP are easier than the 2010 version before switching completely.

My question is, can I install Office 2016 alongside Office 2007 without conflicts - switching between versions without a problem or will installing Office 2016 screw Office 2007 or worse FUBAR both Office installations or my PC.

Any help gratefully received.



More replies
Relevance 77.08%

I am new to the site so please forgive any posts I put in the wrong place until I get used to things.

I have just purchased my first laptop and have loaded Microsoft Office 2003 onto it. it is the L300 series.
My problem is that , although I have only loaded Word and Powerpoint sections of the Word suite, it looks like I am out of memory to install the various office assisstants in Word.

When I try to install any other assistants rather than the paper clip, I get a little box that says' you do not have enough memory to install any other assistants'

The laptop details are
Intel celeron t1600
3gb Ram
160GB hard Drive
Wndows Vista Home Premium

Any ideas greatfully received as I am a bit confused as to why I cannot install the other assistants.
I have very little on the laptop at present.

Answer:Satellite L300 - Can't install various office assistans for Office 2003

I googled and found this solution;

1 ) Download the MSAgent technology

2)Download the MSAgent2.exe file from
Run the download, accepting the UAC prompt (the security prompt) and select the option "This program installed correctly"

3) Start the console (command prompt) (type in RUN cmd)

4) type the following commands into the prompt
+copy c:\windows\msagent\agentdpv.dll c:\windows\system32+
+regsvr32 c:\windows\msagent\agentdpv.dll+

I found this advice here:

3 more replies
Relevance 76.67%

This isn't an upgrade. I bought the full version Office Professional 2003 and would like to install it over what I have now. I had Office 97 and an upgrade CD to Office 2000. Will I lose anything to install Office 2003 over Office 2000? I have WinXP home if that makes a difference.

Answer:Can you install Office 2003 Professional over Office 2000

6 more replies
Relevance 76.67%

I have Excel 2000 installed, but need to install Excel 2007 also. Is it possible for me to have both of them installed, but keep 2000 as my default?

Answer:Solved: Install Office 2007 with Office 2000

I followed the instructions here and it workred:

1 more replies
Relevance 75.03%

On a different computer, I had a trial version of Office 365 installed. I purchased Office 2016 and uninstalled the trial 365 and installed Office 2016. However, Office 365 "remnants" mingled in with the Office 2016 installation and it was a mess getting it straightened out. Perhaps some profile type files, registry entries and who knows what else remain after the uninstall and found their way into the new installation.

Is there a way to absolutely remove everything associated with Office 2010 before I install Office 365.

More replies
Relevance 75.03%

I want to install office 2016 over office 2013. what will be the correct procedure. please note that I am also using outlook 2013.
Please suggest..

More replies
Relevance 75.03%

I had the beta installed (32 bit). Now I am installing the 64 bit version. When I ran setup it says that i have to uninstall all 32 bit versions of office. I went to the control panel and tried to uninstall, I select "Microsoft Office Professional Plus 2010" and click the "uninstall" button but nothing at all happens. So I downloaded "RevoUninstallerpro" to force the uninstall. I did that, uninstalled everything and all of the regestry files. THen i gave the computer the old restart. Went to install it again but same problem. Here is a screen shot of whats going on.

Here is a screen shot of the message....

Here is the installed programs on my comp... as you can see there is not office products on here..

Answer:cant install office 2010 x64. says I have 32 bit office but i dont

There are still remnants use CCleaner.

What is your OS 32 or 64? If 32 you should use 32 office; not mix and match.

4 more replies
Relevance 72.16%

We are wanting to up-grade our current Office suite Office 2003 to either Office 2010 or Office 2013.  Our PC's are running Windows 7
I would just like to know what peoples opinions and advice is on this?

Answer:Up-grade from Office 2003 to Office 2010 or Office 2013

 I can't speak to Office 2013, but I've done numerous upgrades to Office through 2010.  When you install the new version, you have the option to keep the old version or just replace it.  Starting with Office 2007 the familiar menu bar has been replaced with the ribbons which take a lot of getting used to for folks used to older versions.  There's a little program called UbitMenu that will add most of the menu bar functions back in the 2007 and 2010 versions that a lot of folks find helpful.  If you do opt to have two different versions installed at the same time, what happens is that when you switch from one to the other, it goes through a juggling act that takes a minute or so.  It's a bit of a pain, but if you need it, it could be a convenience.
Good luck.

2 more replies
Relevance 71.34%

For those still using Legacy Office (97-2003) on Windows 7, any time you try to activate the animated Office Assistant, you receive a message that "The Office Assistant Requires Microsoft Agent 2.0 or better. The product is available in the Office System Pack." Read the following before installing:

1.) MS removed the MS Agent, which controls the Office Assistant on Windows 7 and above. The Hot Fix below, is contained in a zip file which restores the Office Assistant functionality to legacy Office users on Windows 7. The following link below will show you how to download the instructions to get the Hot Fix back. Note, if you are running Windows XP or below, you already have this installed and need not run it. See the separate Help documentation in MS Office, if your Office Assistant fails to appear in Windows XP or below.

2.) Furthermore, this fix is for Windows 7 only! Not Windows 8, Windows 8.1, or the Windows 10 Preview. You also will need to make sure you know the correct version of Windows 7 on your computer For example 32 or 64 bit. MS should sense the version of Windows 7 you are running, when they email you the instructions for downloading the Hotfix.

3.) The instructions say that this Fix only restores Merlin the Wizard, but it gave me "Clippy" which is the default Office 97-2003 animation.

4.) I was not able to get the Zip file to extract in the C directory or able to find the default file location the first time. But by clicking "Browse&... Read more

Answer:Solved: Solution for Loss of MS Office Assistant in Windows 7 (MS Office 97-2003)

11 more replies
Relevance 71.34%

i remember with windows xp and office, you could go to a different part of the microsoft windows update website in Internet Explorer, and it would prompt you with ActiveX to allow updates for Office, and after you did that then when you went to the normal windows (xp) update site there would be a whole other section of updates for microsoft office available. That was with office 2007 anyway.

i use a dell restore cd for windows 7 professional, on a dell pc obviously, to install win7 from scratch.
I can do windows updates no problem.
I have microsoft office 2010 professional plus with a valid license key, these are provided by my IT dept.
Office installs fine, during the install i can go through the options and install excel, powerpoint, all shared tools, and so on. Once installed, it works fine. There is no service pack installed at this point.

From here if I go windows update, I never see anything for office.
From within office, Microsoft Word file menu help for example, it shows office is activated and if i click on check for updates there it then opens an IE window which says updates can be done from start menu - programs - windows update. If i do that, it's a normal windows operating system update and I get nothing for office.

I have manually downloaded from microsoft, Office 2010 SP1 and SP2, and have installed either one.
When i go to the help menu it then shows office 2010 SP # so the service pack seems to have installed no problem. But I still never see any upd... Read more

Answer:not showing office updates thru windows update for office 2010 win7

You mean what's called Microsoft Update. If you go in to the settings in Windows Update, do you have this checked:

I have Office 2013 Pro Plus, but the click-to-run version which updates itself and is not part of Windows Update. But I don't think there's a click-to-run version for 2010 Pro Plus so that is probably not the issue here.

9 more replies
Relevance 71.34%

 I have lost access to the file because of the change in file formats, it was in windows old but how do I recover it and then change the file formats? It strikes me this may be a problem in a business or a charity who just didn't have
the money or just didn't see the need to upgrade to windows 10. 

More replies
Relevance 71.34%

Hello all,
i am in desperate need of your help , Actually i was using XP with office 2003 and was using outlook express as my E-Mail. i use to create word file and there was icon that i use to just send E-Mail ( it went through outlook express). now i have windows 7 and it dosent have out look express i have to use office outlook. now when i create word file and send it it says there is an error. i just want my old world files to go into out box of Microsoft office outllook. please remember i use old files. the new file are going through but the old one dosent go. Please help.
Thank u in Advance

Answer:Help with Office 2003, Office 2007, Outlook Express, Windows 7

Outlook Express is not available in Windows 7. Try and use Windows Live Mail instead. It works with most e‑mail accounts, and you can import your e‑mail, contacts, and calendar from Outlook Express into Windows Live Mail. Windows Live Mail puts all of your e‑mail in one place.

2 more replies
Relevance 71.34%

Microsoft is giving away Windows 10, Windows 8.1, Windows 8, Windows 7, Office 2013, Office 365 eBooks for free.
The collection includes FREE Microsoft eBooks, User Guides, Deployment Guides, Step-By-Steps, and so on for Windows 10, Windows 8.1, Windows 8, Windows 7, Office 2013, Office 365, SharePoint 2013, Dynamics CRM, PowerShell, Exchange Server, Lync 2013, System Center, Azure, Cloud, SQL Server, etc.
Go get your free copied here at MSDN. This is truly a huge list of eBooks!

More replies
Relevance 71.34%

Hi, I searched before asking this and it's probably a very simple answer. I have removed Windows Office from my laptop. Now using Open Office. Am I correct in thinking that it is safe to ignore all Windows Updates for any Office application? Plus, is it safe to remove any that were installed prior to my switch to OO. Although, I would think they went with Office when it was uninstalled.

Thanks for your help.

Answer:Windows Office has been removed. Safe to ignore updates for Office?

short answer? yes

Long Answer? Indubitubly

2 more replies
Relevance 71.34%


I am running Office 2003 on Windows 7. My PC is only 6 months old and everything has been running like butter. All of a sudden Office files open slowly when double-clicked from their respective locations (they would normally blink up). If I open Word or Excel and then open the files from there, they open quick. Outlook on the other hand, is just slow to load up...which it wasn't before.

I did a ton of research online and couldn't get a clear fix. My thoughts are:
Anti Virus? (I'm using AVG Free)
Ad-Aware Free? (Ad-Watch live is on...however it was on before)
Windows update or office update?

But obviously I'm here to get your thoughts. It's a pain in the ass when I bought a new PC so it could perform quick, and now spreadsheets and email take 20 seconds or more to open.


Answer:Office files open slowly (Office 2003 / Windows 7)

I just wanted to add that when I disconnect the PC from the internet, the problem seems to go away?

12 more replies
Relevance 71.34%

My PC OS is Windows 7 Pro and I am using Office 2003
I want to install Office 2010 on it.
I don't want two Office programs but I do want to keep My Doc's etc in the new Office 2010.
What is the procedure? 

Answer:Installing Office 2010 on a PC that is running Windows 7 and Office 2003

Hi fred93 The documents you created with Office programs aren't related to it. You can simply uninstall Microsoft Office 2003, and install Office 2010 and you'll be able to use them again. Simple as that.

7 more replies
Relevance 71.34%

hi all i have a genuine 07 office pro that i am trying to install, i have previously tried a beta version and have also had office pro 2003 version on my laptop

when i start the cd it starts to initialize then says office 07 cannot install as previous version of 07 have been found uninstall before continuing

i have gotten rid of all traces that i can find through the registry in safe mode with uninstaller pro but i still get the same error

i am running media center with an upgrade to vista premium

More replies
Relevance 70.52%


Just wondering if some of you guys can list some of the problems you guys encountered working with Windows/Mac Office files.. Such as PPT, DOC, XLS etc

Im created a excel sheet with problems that users might encounter when opening files on a Mac office that was created on Windows Office..... Or vise versa..

Thanks guys!!

More replies
Relevance 70.52%

I don't even have MS Office Suite installed ... do I need to install the security 'patches' ?

What is confusing is that IE security updates are necessary for Windows even though I don't use IE.

Answer:Windows Security Updates For Office Needed If Don't Use Office?

IE is part of Windows, so you will see updates for it whether you use it or not. If you are seeing updates specifically dealing with Office, then you have it or some part of it installed. You don't get updates for a product that isn't there.

9 more replies
Relevance 70.11%

I understand that if a user installs Open Office on a machine with conventional Office 97-2003 that Open Office will use its own suite of products for each application. (Unless the user ops to use Office to open the applications by unchecking the corresponding application boxes during Open Office's installation.) But if a user chooses Open Office as the default for applications on a system that also has Office 2007 on it, how does Open Office deal with this if the OO applications remain checked as the default?

Does the current version of OO even understand how to DEAL with the new Office 2007? I understand that OO can not read docx documents, which is the default for Word 2007, (although this can be easily changed back to doc.) I found out that Open Office 3.0, scheduled for release this fall, will be able to read docx documents. What's so great about docx docs anyway?

Using my example, assume this situation on a new Windows Vista machine. (fresh installs of each program or Office 2007 OEM (factory installed.) What behavior would be expected here?


More replies
Relevance 70.11%

Are there any differences between office 365 home and office 2016 pro when you compared their installations of word, excel, power point and publisher?
For example, is Word from O365 the same as Word in Office 2016? Or does one have more options/features than the other?

More replies
Relevance 70.11%

I used to have office 2016 on my pc but at some point I had to do a reset. When I went to install office again, it picked my office 365 license and not the license key I had. I didn't notice this until last week when I started getting notifications that it was expiring.
I tried with tech support to get the original license key installed and not the O365 license but it didn't work.
So does anyone have the proper steps I need to take to install the one time license key?
Thank you

More replies
Relevance 70.11%

We currently use Office 2007 and Office 2010 on our about 20 workstations. I'm looking to move to MS office 365 for hosted exchange. I found out that as of the first of this year, Microsoft no longer support Outlook 2007 or 2010 for hosted exchange. It seems to be working just fine so far at another site I'm involved with. The issue is that if you ever contact support, they will blame the version of Outlook you're on. So, I'm looking at options for upgrading.

Do you guys that are on office 365 for email using the premium version that includes the office subscription or buy Office 2016?

For the most part, we just need outlook, word and excel. We do have 6 people that will need powerpoint also.

Just looking for a recommendation from you guys on what makes the most sense.


More replies
Relevance 70.11%

Ok, so i want everyones impressions on the various Office Suites.

I personally if i had hte money would go for the Microsoft Office Pro series. I for one, think MS Word is one of the most refined word processing applications avalible. And coming a very close second is Open Office. I find my self having many problems trying to do somthing in Word, or Word crashing, so i switch over to my trusty free Open Office.

As for Corel and WordPerfect, my experiance is that it is way over priced, and is basically on the level of "word pad".

I am attempting to have the company i work for tranition from MS Office to Open Office, but just for a control i thought i might throw in Corel.

So what are your guy's and gal's thoughts on the various office apps?

Answer:MS Office vs. Open Office vs. Corel WordPerfect Office

Openoffice is an extemely close second to MS-office and that is for one thing

Calc's graphing wizzard: It is horrendous. As an engineer I need to admend graphas add new plots... and it is soo hard with openoffice

There is suppose to be a more MS-wizzard with OO-2.1 so until then Openofffice is 2nd
When the new wizzard is shipped it takes first place very quickly and by a signifcant margin

17 more replies
Relevance 69.29%

I don't use text documents that often but did download Open Office and I like it. But I shouldn't need both OOo and Windows, should I? I have Windows 7 Home Premium 64 bit and it came with Windows Office Powerpoint Viewer 2007. Can I just uninstall that program?

I LIKE being able to uninstall Windows stuff because--as I understand--they tend to take up a lot of space. But OOo is 374 MB and Windows is only 133 MB. The "Viewer" looks like it may be an introductory abridged version of the real thing and I suspect I don't need it. I think it's what it is--only a viewer--as I see nowhere I can compose a doc.

Can I dump it?

Thanks, as always for your generous help.

Answer:Can Open Office let me remove Windows Office?

Powerpoint Viewer is independent of MS Office. It was designed for people, who don't have Office, but wanted to open Power Point presentations.
It's up to you. You can keep it just for that purpose, or use OO to open pps files.

1 more replies
Relevance 69.29%

A bit of background for my issue/question:

In order to sync my Windows Mobile phone to my computer I have to have Microsoft Outlook installed. However, my version is Office 2000. I cannot use Virtual XP on this particular computer (it's just a netbook) to use Office 2000 that way, but I did try that on my other computer, which runs Virtual XP beautifully. Unfortunately, it would not allow the syncing of the phone via the Virtual Machine. The more research I do on this issue, it seems Office 2000 is not really compatible with Win7, thus why I tried the Virtual XP thing in the first place.

So, my actual question is:

Does anyone have experience with Office 2003 and Win7? Are there issues running that? I'm sure Office 2007 is recommended, but I'm just looking for any insight anyone might have to offer from your own personal experience with running Office 2003 and Windows 7.

Just some additional information I thought I would put out there and if any one has any insight/solutions into these, that is welcome as well!

Windows 7 does install and run Office 2000, there are just some annoying quirks:

1. I had to copy over wab32.dll and wab32res.dll from C:\Program Files\Common Files\System into C:\Windows\System32 to get the address book to work in order to send messages or really do anything useful in Outlook.

2. I cannot select Microsoft Outlook as the default mail program. It doesn't even come up in the default programs list. That is why I cannot sync my phone up, because it... Read more

Answer:Windows 7 Vs. Office 2000 Vs. Office 2003

Look here:

- Google Search

I know Office XP is mostly compatible with Win 7, but I think the Outlook component is not.

2 more replies
Relevance 69.29%

I want to install Windows 7 however my used computer has Windows 7 Office on it. Where can I purchase a CD for Windows 7?
I do not know how to use the office  version and want to go back to the version that I know how to use.

More replies
Relevance 68.47%
Relevance 68.47%

Hi, I am trying to install Windows Office 2003 on my computer, but it never finishes. Before this, I downloaded the trial version of Windows 2007, so I think that may have something to do with it not working. After I deleted the trial, I got an Office 2003 CD. When I try to install it, it says: Installation Error: File not FoundA required installation file X2561401.CAB could not be found. I need help please.

Answer:Windows Office Won't Install

How did you "Delete" the Office 2007 trial?id10t

9 more replies
Relevance 68.47%

Hi guys...I bought a HP lap top year back. Guarantee ended. I then installed windows 8.1. But Not satisfied as it gives problems. So again I want to re install Windows 10 . Also Ms office and a anti virus.. Can I do all these if I go to a HP store in London ? Pl advise

More replies
Relevance 68.47%

How do I get Office for windows 95 to install on my Asus Vista operating system. I had it at one time and my computer crashed and I let the repair people reinstall my software. I have office 2007 installed. I have used the old office since it was new and I feel comfortable using it. I use the 2007 office when I need to open something from a newer application. Each time I try to install it hangs up looking for already installed componets.

Answer:install Office for windows 95

Hello forest and welcome to the forums

Here are the requirements for Office 95:

Microsoft Office 95 requires a 386DX or higher CPU, and either Windows 95, Windows NT 4.0, or Windows NT 3.51. 8 MB of RAM is the minimum for a Windows 95 installation. 28 MB of hard disk space is required for the compact installation, 55 MB for the 'typical' and 88 MB for the full install.

Source: Microsoft Office 95 - Wikipedia, the free encyclopedia

The only criteria that you don't meet is the OS - there is a max of Windows 95 whereas you have Vista. Luckily for you, Vista has a compatibility mode to allow programs designed for previous versions of Windows to be executed

Right-click on the installer, click Properties, click on the Compatibility tab, check the box Run this program in compatibility mode for:, then on the drop down menu, click on Windows 95, click Apply then OK.


1 more replies
Relevance 68.47%

I have built computers and installed windows lots of times but I have always had 1 problem. How do I save all my contacts, calender and emails from outlook so that I can put them on my new pc, in the same order as the old 1 ???

Answer:Windows re install. + office

Outlook or Outlook express?

5 more replies
Relevance 67.65%

I am rebuilding my system (Dell vostro 410 desktop) after a hard drive crash and installation of a new hard drive. Did a clean install of windows 7 professional 32 bit. Office 2007 will not fully install, excel and power point install cleanly, word will not install properly. I get a notice that installation was successful but when I attempt to open word the program hangs up at the word logo. I can get out by using task manager. I have tried to uninstall and reinstall using control panel. I have used revo uninstall to try a more complete uninstall. I have tried uninstall on the office installation disc. Nothing works. I suspect a corrupted fragment in registry but do not know how to deal with that. I do not feel comfortable mucking about in registry myself.

Answer:office 2007 will not install on windows 7 32 bit

Are you installing from a disk, or external media such as flash drive, ext. hard drive etc?

3 more replies
Relevance 67.65%


Windows 8 will not allow me to install Libre Office 4. It produces the following error when I try to do so:

The installation package could not be opened. Contact the application vendor to verify that this is a valid windows installer package.

I have never had a problem with Libre Office before. I'm not sure how to proceed here...
Thanks for your help!

Answer:Install Libre Office 4 on Windows 8

I've installed Libre on several Windows 8 instances. (Thoroughly testing it here for possible deployment) I've never had an issue with it.
Just a thought; Did you get the installer directly from Libre or from a third party ??

2 more replies
Relevance 67.65%

What is the best method for storing, and installing the following:

Windows XP Home
Windows XP Pro
Windows XP Home Dell
Windows XP Home Gateway

Windows Vista Home Premium OEM 32-bit
Windows Vista Home Premium OEM 64-bit
Windows VIsta Home Premium Dell
Windows Vista Home Premium Gateway

Windows Vista Business OEM

Microsoft Office (all flavors from XP to 2007)

Norton 360
Norton 360 2
Norton AV 2008
Norton AV 2009
Norton IS 2008
Norton IS 2009
Norton Endpoint Protection


I do have licenses and discs for everything, I just wanna keep it all in one super-conveinent place to install from.

A 32GB drive should be sufficient?

When booting to USB, how would I tell it which OS to install, being as each one will be in its own folder?

Answer:Install Windows/Office from USB drive?

32 should be plenty.

Depending on your target hardware and which OSes, saving working images of installed systems to the drive might be the easiest thing. A USB hard drive with Parted Magic is very convenient for that type of thing.

For the remainder, maybe a setup involving separate partitions, each set up to be an independent HDD windows install spot. You could choose between them by using Grub or some other boot manager installed straight to the USB drive. You might want a copy of Ubuntu 8.10 on the drive too, just in case you need to do maintenance or alterations to the drive.

13 more replies
Relevance 67.65%

Hi everyone! Well, I?ve just installed my Windows 7. Everything looks fine and cool, BUT now i cannot install Office 2007.

When I try to open the DVD it displays a dialog box stating "You must be an administrator to install Office 2007" What the bloody hell?. BUT I AM the administrator and, curiously, I haven?t any problems installing other programs, ONLY WITH Office 2007.

Please, if someone could help, I?d be really thankfull to him/her. Thank you so much in advance.

Answer:Cannot install Office 2007 on Windows 7

You're not an administrator or it would not be giving that error message. Right click on the setup.exe, properties, compatibility tab - run as admin.

8 more replies
Relevance 67.65%

Got Microsoft Office 2003 new in the box and it will not install..........

It says one of the cab. files are missing.................................

Browsed the install cd and I see the file that it says is missing................ CP461401

Is this a problem with my Windows XP home or the CD???

Answer:Can't install Windows Office 2003

maybe your cd drive.......

4 more replies
Relevance 67.65%

Hi, I want to install office 2003 in windows 8 pro. I received an error message. Is is possible to install?

More replies
Relevance 67.65%

I want to install office 2013 ime only on windows 8.1.

I've installed office 2013 but there isn't IME.

Thanks in advance.

Answer:Install office 2013 ime only on windows 8.1

Have a look at this, Download Microsoft Office IME 2010 from Official Microsoft Download Center

3 more replies
Relevance 67.65%


We are going to install a fresh copy of Windows 7 on our laptop. What do we do about out Microsoft Office? Is there something we should do prior to re-installing the O.S.?

Many thanks,


Answer:Windows 7 Install and Microsoft Office Key?

Back up the Product key. If needed audit the key along with all other software/hardware using Belarc Advisor.

This is included along with other steps to get a perfect Clean Reinstall - Factory OEM Windows 7

5 more replies
Relevance 67.65%

A few days ago I bought an ASUS notebook with Win 7 Home Premium and Office 2010 Starter preinstalled, after my old laptop had gone to hell.

When I tried to install the Office 2010 from the dvd that I had used before with XP home, I got a message that I had to uninstall the preinstalled Office 2010 Starter. So I did uninstall the two Office programms that where preinstalled and tried again.
The installation started fine and appeared to go all the way through but then ended with the message that "an error was detected during the installation", but no details which error. So I thought maybe the uninstall was not complete and after some search found the fixit tool 50450 for uninstalling Office 2010. No change. Downloaded another older tool, but both tell me there is nothing to uninstall, except for some "Office legacy files" which would not be unistalled, I have no idea what that means.
Then I read advice to eliminate manually all entries of "Office" in the registry and so I eliminated the one in CURRENT_USER but could not eliminate the one in LOCAL_MACHINE, it is blocked.
No change.
A friend gave me a disk for trial of a corporate version of Office pro plus and this one installed fine but as it lacks a key this was not useful because I needed to uninstall it again.
So what blocks one office 2010 pro (which had worked perfectly in my XP laptop) but accepts another XP (which I cannot use becauuse of the lack of the key)?
BTW as my disk contains ... Read more

Answer:Cannot install Office 2010 in Windows 7

Using info from these two articles please find and post a OFFICE setup log file.

Error codes for Office 2010 installations
How to use a setup log file to troubleshoot setup problems in Office

2 more replies
Relevance 67.65%

Hi, I want to install office 2003 in windows 8 pro. I received an error message. Is is possible to install?

Answer:install office 2003 in windows 8 pro

What is the error message ? ?...Where is this Office from ? ?

5 more replies
Relevance 67.65%

Downloaded MS Office 2010 Home & Business onto my Dell laptop that came loaded with Win 8 and Office 2013. I upgraded to Win 8.1 and uninstalled Office 2013 using CCCleaner. Then attempted to install 2010 but received the following error inside a small window "The installation of this package failed". 
I have also uninstalled the McAfee Antivirus software that came preloaded, which I am replacing later with something else. 
Any ideas out there to get 2010 installed?

Answer:Windows 8.1 and Office 2010 install

Download and run this utility to ensure that all remnants of Office 2013 have been removed.
Download and run this utility to remove any elements of the failed Office 2010 installation.
Now try re-installing Office 2010.

3 more replies
Relevance 67.65%


I have just assembled the following system:

Foxconn P35A-S motherboard
2 x 1GB OCZ OCZ2G8002GK [email protected] RAM
GIGABYTE GV-NX86T256H 8600 GT video adapter
320 GB WD3200AAKS SATA2 hard drive

I have not been able to successfully install a stable version of Windows XP. I have installed three times, most recently after doing a full reformat of the hard drive. The first two times, I kept getting blue screens or key services would end as soon as Windows came up. The SM Bus would not install and the Realtek Ethernet port would either not install or would show uninstalled after rebooting. After the re-format things looked better. I also reset the BIOS to “failsafe defaults.” However, now a few minutes after booting I get an error message saying that the “Generic Host for Win32 services” had to close. I changed the BIOS options to “Optimal defaults” and it booted without that error message, but Windows Office for some reason will not install. It ends immediately after accepting my license number. Any idea why this would happen? Do I need to reinstall Windows again?

PS: I have since updated the BIOS to the most recent version, but I still get the "Generic Host" error message. I notice that after this, there are still instances of svchost.exe running, so I presume the error message means only that one instance of the program was shut down.

The central part (I think) of the last failed install follows. There is a... Read more

More replies
Relevance 67.65%

I have a new computer with Windows 8 and want to use my old Open Office files. I have tried to download Open Office but it does not seem to work

Answer:Can I install Open office in windows 8

Did you try from their site: should install with no problems.MIKE

3 more replies
Relevance 67.65%

Hi All,

I'm a newbie, i managed to do a clean install of Windows 7. When i install my Office 2007, it throws me with the error "You must be an administrator to install Office 2007" . I have tried using 'run as admin' option. still the same ...

Is there any Guru can help me solve my problem, pleaseeeeeeeeeeeeee ....

Answer:Not able to install Office 2007 in Windows 7

Welcome sazzhameed,
I don't know why yours isn't installing, but you might want to try what worked for this person in this thread.
Office 2007 not installing on W7

1 more replies
Relevance 67.65%

Trying to install my purchased copy of Office 2013 on new PC;  Get error message: "this key not valid possibly due to other Office 2013 trials installed".  Tried deleting the app for the Office 2015 trial.  Same error message.  Can't find where to uninstall Office from the PC.

Answer:Install Office 2013 on my PC 550-110 Windows 10

cpcc Hello;Allow me to welcome you to the HP forums!I read your post about problems removing MS Office from your PC and wanted to help. This thread from MS has the instructions you need: LuckI am a volunteer and I do not work for, nor do I represent, HP.========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.

1 more replies
Relevance 67.65%

Ok guys, here's the scenario:

On one of my computers in my dept at work, one of my coworkers decided to install a version of Office XP Pro onto a Windows 98 machine.

Well, all that they installed was the Frontpage 2002 program, they did not install the entire office package. Now Windows 98 will not boot up. It stops dead in it's tracks after the splash screen. It will come up in Safe Mode. So i booted it into safe mode and uninstalled the Office Software and resource package and guess what? It didn't change a thing.

I've thought of everything i can and scoured the net for info. If anyone can help me here, I believe it's this forum.

The only sense that's been made so far:
A friend told me that Office XP will try to make entries into the registry and will corrupt a Win98 registry trying to do so. He suggested getting a Win98 II CD and doing a reinstallation right on top of what's there. I have a Win98 cd coming today or tomorrow from another friend to try this.

Someone else has brought it to my attention that perhaps the key has become known to microsoft as one that's been passed around the net or previously registered, and maybe it tried to contact Micro. for registration and they "zapped" my computer.

If anyone has any suggestions, PLEASE DEAR GOD HELP ME. I have to get this computer up and running PRONTO.


Answer:Windows 98 won't boot up after Office XP install

9 more replies
Relevance 67.65%

Is there any way to install Microsoft Office 2007 on a Windows 2000 Professional operating system? If I have to upgrade what type of operating system should I install? Thanks!

Answer:Office Pro install on Windows 2000 OS

On Microsofts website, it states that Operating systems that are compatible with Office 2007 are as follows:

"Microsoft Windows XP with Service Pack (SP) 2, Windows Server 2003 with SP1, or later operating system"

So your best bet would be to go with Windows XP. Unless you want to go for Vista. I don't recommend it. Save yourself the headache ;-)

Info came from this link

1 more replies
Relevance 67.65%

Hello all,

I would like to know if I can install the latest version of Open Office on my system, without running into problems.

I also would like to know if I should download and install java jre at the same time.

I am currently using Windows 7 Home Premium x64.

Thanks a lot in advance!


Answer:Install Open Office Windows 7 x64 possible?

I installed it without any problems.

2 more replies
Relevance 67.65%

Hi Tom:Okay, I've tried to install Office 2000 on Win 7, as done on XP. As usual, it ask's for an earlier version for verification, as does 7, but always worked. However, when attempting to do the same on 7, it says it needs the (CTL3D32.DLL) even though I'm using a 64bit. No matter the many combinations I've tried, it continues to repeat the 1608 error. I'm also unable to apprehend the CTL3D32.DLL, as I'm sure you already know it's nearly impossible to acquire.Please tell me I don't need a new Office...

Answer:can't install office 2000 on windows 7

According to the Win 7 Compatibility site Office 2000 is not supported by Win 7, see here: ADDED:For the ctl3d32.dll see here:Another EDIT:You are loading it as a 32 bit program, not a 64 bit, correct?

7 more replies
Relevance 67.24%

I need help with this error. I've done all I could. Idk whats wrong. Can someone please help me solve this?

The 2007 Microsoft Office Suite Service Pack 3 (SP3)

Installation date: ‎5/‎23/‎2012 9:40 PM

Installation status: Failed

Error details: Code 51E

Update type: Important

Service Pack 3 provides the latest updates to the 2007 Microsoft Office Suite. This update also applies to Microsoft Office Project, Microsoft Office SharePoint Designer, Microsoft Office Visio, and Visual Web Developer.

More information:
Description of the 2007 Office suite SP3 and of Office Language Pack 2007 SP3

Help and Support:
Microsoft Support

Answer:[SOLVED] Windows 7 MS Office Suit (sp3) Will Not Install

This update requires you to have the Windows Office CD in the drive when updating, so that it can get access the .msi file.

19 more replies
Relevance 67.24%

I have a lot of uninstalled Office 2010 updates. I recently received two more and they would not install. Is this a problem? Should I install a newer version?
Thank you very much for your guidance and explanations.


1.  Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  

When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

4 more replies
Relevance 67.24%

I am wondering is there any method i can use to insert all the programs and applications I need to Windows 7 DVD and when I do unattended installation I like it to install everything I want.

Also I like to know what is this process or method called, so that i can look for it in google better.

thanks in advance

Answer:how to install all in once, Windows 7 , Office, winzip, gomplayer....?

Hello london77, welcome to Seven Forums!

It's called creating an image, have a look at this tutorial at the link below for a place to start and be sure to post back with any further questions you may have and to keep us informed.

Imaging with free Macrium

9 more replies
Relevance 67.24%

My laptop is still running Vista, so when I upgrade to Windows 8, I'll have to do a clean install.

I don't mind having to re-install all my programs, but I need to be certain I'll be able to re-install Office 2007, since there's no way I'm going to buy it twice for a single computer.

I've read that Office can indeed be re-installed after the upgrade, but I haven't found any information on exactly how to do this. Could someone please post a step-by-step guide on re-installing Office, including a list of all the information/codes I'll need to get hold of (for example, will I need to find my product key?) for the process?

Answer:How to Reinstall Office After a Clean Install of Windows 8

Dont you think thats alot to be asking for on your first post man?

8 more replies
Relevance 67.24%

Trying to install Microsoft Office 97 on Windows 7. Is it possible to install it?

Answer:can't install Microsoft Office 97 on my Windows 7 computer

Thanks to all of you who replied to my question. It was a matter of urgency since I needed it for a summer school class. I finally gave up and got a download of Microsoft Home and Student 2010. Next time I have a question I will definitely go here.

7 more replies
Relevance 67.24%

This problem occurs on my Toshiba Satellite P205D
Here is what the pop-up window says:

Setup is unable to proceed due to the following error(s):
To install and use this product, you must be running one of the following operating systems:

x86 platform
- Windows 7
- Windows Vista SP1
- Windows XP SP3
- Windows Server 2003 SP2

x64 platform
- Windows 7
- Windows Vista SP1
- Windows Server 2008

Correct the issue(s) listed above and re-run setup.

Answer:Windows Vista here but Microsoft Office Pro won't install

Do you have SP1 (or SP2) installed?
SP refers to the Service Pack

Go to Start>Right click My Computer>Properties
You should see what SP is installed

1 more replies
Relevance 67.24%

I've just installed both versions of Windows 7, 32-bit and 64-bit, through Parallels 8 on a Mac running Lion. Next step: installing Office 2010, Home & Student Edition. It works in 32-bit Windows 7, but I only tried this after it failed in 64-bit Windows 7, which is the OS I'd prefer to run.

In 64-bit Windows 7, the Office installation disk does not autorun (but it does in 32-bit Win). When I navigate to the setup.exe files (for 32-bit, 64-bit, and apparently 86-bit), clicking on them always results in the "Not a valid Win32 application" message and I can go no further. Clicking on the autorun file results in Notepad attempting to open the file for editing (FYI, Notepad fails because it says the file is too big).

I selected the same options for both Windows installations. What can I do to make 64-bit Windows 7 properly install Office? Why isn't it working?


Answer:Can't install Office 2010 (any # of bits) in Windows 7 (64-bit)

I identified the problem, and it was related to Parallels rather than to Windows. Mysteriously, in the Parallels "Devices" menu, my DVD drive had been disabled (but the DVD was still visible within the Windows interface). I re-enabled it and was able to install Office no problem.

1 more replies
Relevance 67.24%

Why does the office 2013 software suite will not operate on a PC purchased in 2005. The PC has a 233 MHz processor, 128 MB of RAM, and a VGA monitor; the PC runs the Windows XP operating system. Please could you answer this completely.Thank You SincerlyA Microsoft Office 2013 package was purchased and downloaded to my system. The program will not work. The PC has 233 MHz processor, 128 MB of RAM, a VAG monitor, The PC runs the Windows XP operating system. What is the reason the Office 2013 will not work on my PC?

Answer:Why won't Office 2013 program install on my Windows XP PC?

You can't run it because it is designed for Windows 7 or later. It will not therefore run on XP.Always pop back and let us know the outcome - thanks

4 more replies
Relevance 67.24%

Everytime I try to use IE or any other Office appl a window keeps popping up asking for the Office XP CD. I tried putting the CD in but that doesn't seem to work. Could this be due to a virus or malware?
Any help is appreciated.

Answer:Keep getting Windows Office XP install message popping up. Try this and I believe that it will solve your problem.

3 more replies
Relevance 67.24%

Downloaded Office 2010 (had a disc but without driver wouldn't play). Used the key that came with the disc. Downloaded ok. I can find it in the apps, I can even have it open but when I try to open a Word file I receive in an email for example I get the screen that asks me to either buy it or if I already have it, to enter the key. Enter the key and it says it's not valid, but is the key I used to download. What am I missing?

Answer:Windows 8 not recognizing Office 2010 install

Does the key match the version you downloaded? There are Standard and Pro versions I believe.

12 more replies
Relevance 67.24%

I have been running Vista but the beast become corrupted and wouldn't run in any way shape or form. I rescued all our documents etc, then did a custom install of Windows 7 64 bit (it wouldn't install any other way.) I found the windows.old folder but I honestly have no idea of what to do with it. Do I need to keep it? May I just delete it, it's a huge file and seems to take up most of the space on my elderly computer.

The other problem I seem to have is with Office 2007, it seems to have gone completely, much to the disgust of my 14yr old daughter who needs to do her home work. Do I need to reinstall it?

Thanks for any and all help.

Answer:Custom Install of Windows 7, how do I fix Office 2007

Hello Squem,

Re the Windows.old Folder see the two links below...

Windows.old Folder - Delete

How do I remove the Windows.old folder?

6 more replies
Relevance 67.24%

I've been trying to load a newly purchased version of Office 2010 on my laptop with Windows 7. I have both an online link that I've tried todownload from and I also ordered a back-up CD. Whenever trying to install from either source, the install asks for the Product Key, it validates and everything is OK as the Key is validated......but then it begins the install and then just stops at about the 98% complete mark and just sits there with no error message or any explanation. If I try to close the window (after 15 minutes) it says it's closing, but never does andI have to use Task Manger to finally close it. How can I get the install to finalize?? It's frustrating..............

Answer:Windows 7 will not finish install of office 2010

Looks like something that is running on your computer is preventing the install to complete.

Try this:

2 more replies
Relevance 67.24%

Ok I just bought a new Gateway computer with Windows 7 on it. It has Microsoft Works on it and Microsoft Office 7 trial. I have MO professional edition 2003 Upgrade CD. I am trying to install MO 2003 onto my new computer but the computer says that it can't because it has to have MO 97, 2000, or XP.
I installed the disk and open setup.exe. After entering my product key a window comes up saying "The product key you entered requires a versioin of MO 97, 200, or XP to upgrade. If one of these versions of MO is not installed on your machine, you will need to supply a version of MO on CD-ROM."

Than I get an error message. "Error 1608. Setup could not lotcate a version of MO 97, 2000, or XP on your machine. If you have a version of MO on CD-ROM, run setup again. For more information see D:\FILES\PFILES\MSOFFICE\OFFICEII\1033\SETUP.CHM under "Locating a previous version of office."

The thing is that this is the only version of office I have on CD-Rom. My other computer, my laptop, came with Office 2000 student edition, but no CD's, I think because I got it through my collage and so they put a few office pieces on there for students to use. So I just had to install this on that and it went right on. It has licence key for multipule computers so I should be fine there but I don't know what to do about the computer having newer versions than the software can read. It should be able to pick up Micrsoft Works or something.

I really can't af... Read more

Answer:want to install Office 2003 upgrade in Windows 7

You need to have a full version installed before you can use an upgrade CD.

Try OpenOffice. It's free, compatible with most MS formats, and often updated.

2 more replies
Relevance 67.24%

As the title states, since loading Win 10, I have been unable to install Office 365 Home. I have an active subscription that is installed on another device and I still have four more devices on which I can install the suite.

I've gone to the 365 site, downloaded the installer and it consistently fails to install (fail point is not consistent).

Any assistance is appreciated.

More replies
Relevance 67.24%

I'm trying to install Office 2010 on my Windows 7 PC but neither of my DVD drives can 'see' the program and they both eject the disk when I try to view the disks contents through windows explorer and ask me to insert a disk.

Presuming there may be something wrong with the install disks I tried them on another computer (laptop running XP) to check but it reads the disk fine and I can see the install files with no problem.

So far I've tried, without any success:
- re-booting, several times
- using the other two disks: one works fine which is just the Windows Communicator program install disk, but the other one also can't be read
- cleaning the disks - which were spotless to start with - plus I've had a really good look at them and there are no marks or damage to be seen anywhere
- using other program install disks on both my drives - which all work fine and I can see all the files on the disks

My internal DVD drive is a recently installed Samsung DVD writer and the other one is an Iomega external (USB) DVD writer (which has worked reliably for years), both of which can see ALL other disks whether they are movies, files or install programs, or anything else - and work flawlessly.

So, my PC refuses to read these Office install disks - but the disks themselves are fine and work on other computers and my drives can see ALL other disks. I'm completely baffled.

Anyone have any ideas? Could it be something in the operating system that is preventing the PC from re... Read more

Answer:Bizarre Office install problem on Windows 7

Hello !! Welcome to SF !!

From what i understand it could be a defective DVD. That's could be the reason why it's not reading the contents maybe the DVD might not have visible damage but somehow the contents didn't rite to the DVD properly can result this behavior. If its a new disk i would suggested to get a replacement disk from Microsoft. Or check under Microsoft website for a trial version download.

Hope this helps,

8 more replies
Relevance 67.24%

Hi there, After a long-winded diagnostic (okr fail, chkdsk fail, bootrec fail, no drive detected) and a hardware diagnostic from WD, I concluded that the hard drive is bust. Oh well, a new one is on the way. My question is ----While I can use the code on the stickers to activate a new Window 7, what happens to Office? How can I activate the office in the new drive? Please advise, and thanks. Cheers,Dyne


Go to Solution.

Answer:G570 Clean install Windows 7 - What happens to Office?

hi Dyne,
Welcome to the Lenovo Forums.
The Lenovo G570 is preloaded with MS Office 2010. If you bought a copy of MS Office when you purchased the computer, you should receive a product key card that contains the 25 digit product key. If you purchased it at a store, the product key should be located on the packaging. If you purchased it online, the product key should be sent to your email along with a download link for the MS Office application.
Check this product key card FAQs and check this guide on how to activate your copy of MS Office.
Hope this helps

2 more replies
Relevance 67.24%

I have purchased Microsoft Office Ultimate 2007 (Windows XP/Vista) and followed the download instructions as listed on the website. I download and save the file to my desktop. Once the download is complete and the icon is on the desktop I am supposed to open the file to complete installation. However, I attempt to open the file and absolutely nothing happens. Any suggestions would be greatly appreciated.

Answer:Windows Office Ultimate Install Problem

7 more replies
Relevance 66.42%

I just switched form Win 7 32 bit to 64 bit. I performed a backup and was able to get 64 bit installed and working properly, however I can't find my backup of MS Office 2010.I've looked through my backup and also Windows old file and can't seem to find it. Will I have to reinstall Office from the disk?

Answer:Windows 7 32 to 64 clean install - Can't find Office 2010

Yes. You always have to install all your programs after a fresh install.

1 more replies
Relevance 66.42%

I have a brand new computer (Dell Inspiron Laptop) with a pristine version of Windows 10 on it. This is not an upgrade! My copy of Office Professional 2010 Plus fails to install on this computer.

At first, the installation progress bar goes all the way to the end, but doesn't say it is done, and there is no button, so all you can do is cancel by closing the window. Then I tried rebooting my computer because that was pending after Windows updated itself, and I started to get a 1935 Error. I tried running it in Windows 7 compatibility mode (I have used it on my old Laptop which is Windows 7), but even that fails. After a couple of tries, now I get different error messages, for example PowerMUI.msi (I think, some name like that) is missing and the installation stops.

Any ideas on how to fix this? Will really appreciate it. Losing productive work time because of this.

Answer:Office Professional 2010 Plus fails to install on Windows 10

I don't think this is a Win 10 issue. I've installed Office 2003, 2007, 2010, 2013 & 2016 on Win 10 without issues. No errors from the installers and not necessary to use any compatibility settings.

Perhaps your install disk is smudged or otherwise damaged or maybe the optical drive on your new laptop is defective.

I would try copying the files from your install disk to a folder on your machine and running the install from there.

2 more replies
Relevance 66.42%


Error 1:
I have Windows 7 32 Bit system and I am unable to install Service Pack 1 getting error message "ERROR_SXS_COMPONENT_STORE_CORRUPT(0X80073712)"

Error 2:
Also I am unable to add or remove any features from Windows Optional features and getting error message "An Error has occurred. Not all of the features were successfully changed"

Error 3:
Unable to install MS Office 2013 and getting below Event IDs.
Event ID 10005, Error 2908. An internal error has occured.
Event ID 11935, Error 1935.An error occured during the installation of assembly component.
Event ID 1024, Error code 1603.

I have done below steps but it didn't work:
1. Download the System Update Readiness tool and run.
2. Try to install latest service pack from Windows update and manually as well.
3. Run the System File Checker (SFC.exe) tool with the sfc /scannow command but it failed to repair corrupted files
4. Run the check disk by runing the command ckdsk /f/r
5. Install the Other Windows security patches manually.

I have attached the required logs.

But it didn't work. Please help to resolve this issue.

Answer:Unable to update Windows 7 SP 1 / Install MS Office 2013

Hello vishaltiwari and welcome to the forums
Your CheckSUR log has shown substantial problems on your computer:

Found 4597 errors
CSI Payload File Missing Total count: 4597
Due to the extent of the problem, I would highly recommend that you do a clean install: Clean Install Windows 7

4 more replies
Relevance 66.42%

Hi there, I have recently trashed and rebuilt my laptop as it started running dog-slow. I have reinstalled Windows XP, and added SP3. I have also reinstalled Office 2003 and Norton 360.

As a next step I wanted to check for updates to Office 2003, so I went to Microsoft Update and 3 are found (Office 203 SP3, Update for Office Outlook 2003 Junk Email Filter [KB951476] and Update for Office 2003 [KB907417]).

However when I download and try to install these updates, I get an error message saying that they were not installed.

I have parked this for the time being and tried to install Windows Live Mail with Windows Live Messenger. The install failed so I saved the install files to my desktop, but each time I get the same error message - they all fail to install.

Can anyone help me understand why this is?

Answer:Office 2003 SP and Windows Live install problems

I have now tried completely turning off my firewall but I still get the same problem, the updates won't install.

Could this be a problem related to compatibility with Service Pack 3 perhaps?

3 more replies
Relevance 66.42%

Hey all, long time no sees.

I am unable to install ANY version of ms office on a windows 7 laptop.

Gives me some registry error that "cannot access or you do not have permission to modify"

The account is admin
I have clicked "run as administrator" - still won't install
I have used register cleaners such as ccleaner and regseeker - still won't install
comp is virus and malware free - still won't install
I have tried installing in windows xp mode - still won't install
have tried installing in safe mode - still won't install

I have also tried the ms office fix/removal tool, which I cant find the link to, but it said it removed all previous versions of it and took about 10 min to complete, Ill post link when I find it.

Will edit with exact message installer gives me.

Any suggestions?

The exact error message the installer gives me is:
Error 1402 Setup cannot open the registry key unknown32\.wll\word.addin.8\shellnew. verify permissions etc etc "

I am trying this command from a google search

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose - This did not work, still wont install.

Answer:Unable to install Microsoft office any version on windows 7

Have you tried creating a new, temp user account with Admin access? It's possible there's something corrupt with that profile, restricting it from installing correctly.

4 more replies
Relevance 66.42%

I tried to download word, excel and powerpoint from the windows store. They got stuck at 6.6MB and then I waited for some time hoping they would continue in the background, but after a long time they weren't installing or anything, and I selected them and uninstalled them from the app list in start menu and just before deleting they showed "installing" message and vanished. Now I started my next today and when I tried to download them again, they showed as if they are installing and without any data download they quickly showed "restoring data" and then "installing" and then that stopped. I went to check the app list but they weren't there. I went to the store again and there it showed they weren't installed. I tried the same process again and after the "installing" message the "install" button would be back on the app in the store. I tried wsreset but didn't help.
Any solution? Thanks.

Answer:cant install office mobile apps from Windows 10 store.

Press the install button and leave it. Don't mess with it. The installation takes sometime and the progress bar in the store is gletchy sometimes. Also have you tried searching in Cortana for them?

3 more replies
Relevance 66.42%

I reinstalled Office 2010 Pro Plus 2010. Now, if I attempt to launch the Word, I get "Preparing to install . . .", then "Please wait while Windows configures Office Pro Plus 2010". After it is done a message indicates rebooting is required. After rebooting, the same thing repeats. I did it in Safe mode as was suggested but to no avail. I did repair install but was no cure.
Any suggestion is appreciated.

Answer:Preparing to install then Please wait while Windows configure Office..

You installed Office 2010 along with Office 2010 pro? That wasn't a very good idea. You can only have a single office program of any specific type at one time installed on your computer. It is like installing firefox internet browser twice, but with more damage. Office integrates more completely into your computer and can cause more problems if not done right.

Your best bet is uninstalling all of it and attempting to install it again. Use Revo Uninstaller Free in advanced mode (it will be a pop up in Revo after you choose uninstall) and remove all traces (may need to delete extra files left over, which will be another popup). If you cannot uninstall it for any reason in Revo, try control panel uninstall programs (the normal method). If that doesn't work, download Ccleaner (you might do this in addition anyway) and run the registry scanner. Only delete registry items relating to Microsoft office. Any other registry items are fine to leave alone (this program has the potential to remove something you might not want removed if used incorrectly).

After that, Run this tool: SFC /SCANNOW Command - System File Checker multiple times if errors are found. Restart, and attempt a windows update (make sure everything is updated). Then try to install ONE (1) Office suite program. If it fails, run this: Repair Install and try again.

All tutorials by Brink

If you are unable to install MS office for whatever reason, contact Microsoft either to try to fix it or for permissi... Read more

3 more replies
Relevance 66.42%

sorry, if this has already been discussed... i found what should be the fix in the Windows Live Security Center forums... problem is- when i try to open the registry backup file it says "cannot import" bla, bla, "error accessing the registry"... how do i fix THAT??... i tried to reply in the Windows Live forum but it wouldn't let me ("error on page", or something...)

More replies
Relevance 66.42%

Windows installer pops up when the computer first boots and at every mouse click. I don't have Office 2003 disks; my office program came installed on my computer which is at least 5 years old. It's a Dell Dimension 3000 with Pentium4; windows XP home edition and service packs installed. Any help would be greatfully appreciated.

Answer:windows installer won't stop trying to install office 2003 which I don't have

Try this;

2 more replies
Relevance 66.42%

How do I install Office 2000 on HP g7-2243US Pavillion with Windows 8 in order to upgrade to new office version without getting install error 1919 and error configuration ODBC data source Visual FoxPro Database ODBC error 6; component not found in registry?  Or must I buy new version and dispense with upgrade?

Answer:Office 2000 install error 1919 in Windows 8.

Microsoft stopped support of officce 2000 back in 2009, you may have to find a newer version.

6 more replies
Relevance 66.42%

I recently bought Photoshop CS5 Extended which requires a minimum operating system of Windows XP Service Pack 3 in order to run (I have Windows XP Professional Service Pack 2) so I've been trying to install SP3 but have had no luck. Here's what I've done so far:

I initially went to Automatic Updates and checked the box next to Service Pack 3 and then clicked Install but after about 5 seconds it stopped and told me I needed to insert the Microsoft Office XP Standard for Students and Teachers CD-ROM in order to continue. I have no recollection of ever having or using such a CD, but I searched high and low through all my installation CDs anyway. I did find an installation CD for "Microsoft Office XP Professional" but apparently it's not the same thing since it didn't work when I put it in; I'm pretty sure this Office CD came with my old XP laptop back in 2005 and not with my current HP machine. I've got to assume that "Microsoft Office XP Standard for Students and Teachers" came pre-installed with my HP computer when I bought it in December of 2007, although I'm not positive about this.

After this I did a google search for the problem and found this thread:
In it a user with a similar problem is told to download the "Office XP SP3 Full File version" program from the Microsoft website and install it that way to avoid having to insert the CD. I tried to do this but after downloading and ru... Read more

Answer:Can't install Windows XP SP3; Error asks me for Office CD (plus other issues)

I can't really help you with Office. You can check on Ebay for Student Editions of Office which should be pretty cheap. As for XP SP3 try downloading the stand alone version

13 more replies
Relevance 66.42%

I have a brand new computer (Dell Inspiron Laptop) with a pristine version of Windows 10 on it. This is not an upgrade! My copy of Office Professional 2010 Plus fails to install on this computer.

At first, the installation progress bar goes all the way to the end, but doesn't say it is done, and there is no button, so all you can do is cancel by closing the window. Then I tried rebooting my computer because that was pending after Windows updated itself, and I started to get a 1935 Error. I tried running it in Windows 7 compatibility mode (I have used it on my old Laptop which is Windows 7), but even that fails. After a couple of tries, now I get different error messages, for example PowerMUI.msi (I think, some name like that) is missing and the installation stops.

Any ideas on how to fix this? Will really appreciate it. Losing productive work time because of this.

More replies
Relevance 65.6%

I have Windows XP Professional with service Pack 2 Operating System. I am trying to install MS Office 2007 which support Windows XP service Pack 2. But it is not able to install. It gives an message:"There are no products affected by this package Installed on this system".   
Please help me how do I install MS Office 2007 or MS Office 2010.

Answer:Not Able to install ms office 2007 into Windows XP Professional server pack 2

Hello, and welcome to Bleeping Computer. Firstly you should definitely have Service Pack 3 installed for Windows XP. And speaking of service packs, you're not mistakenly using a Service Pack for MS Office as your source media are you? The statement regarding no products affected by this package sounds like an error message produced by a Service Pack that has not found installed software to update.

2 more replies
Relevance 65.6%

I recently bought Photoshop CS5 Extended which requires a minimum operating system of Windows XP Service Pack 3 in order to run (I have Windows XP Professional Service Pack 2) so I've been trying to install SP3 but have had no luck. Here's what I've done so far:I initially went to Automatic Updates and checked the box next to Service Pack 3 and then clicked Install but after about 5 seconds it stopped and told me I needed to insert the Microsoft Office XP Standard for Students and Teachers CD-ROM in order to continue. I have no recollection of ever having or using such a CD, but I searched high and low through all my installation discs anyway. I did find an installation CD for "Microsoft Office XP Professional" but apparently it's not the same thing since it didn't work when I put it in; I'm pretty sure this Office CD came with my old XP laptop back in 2005 and not with my current HP machine. I've got to assume that "Microsoft Office XP Standard for Students and Teachers" came pre-installed with my HP computer when I bought it in December of 2007, although I'm not positive about this.After this I did a google search for the problem and found this thread: it a user with a similar problem is told to download the "Office XP SP3 Full File version" program from the Microsoft website and install it that way to avoid hav... Read more

Answer:Can't install Windows XP SP3 (from SP2); Error asks me to insert Office CD to continue

What is your current HP system model?

Your title is about XP...all your typing is about Office.

Is XP currently installed and working?

FWIW: There is no logical reason...why Office (an installed program) would prevent XP SP3 from installing, IMO.


3 more replies
Relevance 65.6%

Ordered a Dell Vostro configured specifically to run XP mode, along with Office 2010. Have received machine, recognize Office isn't installed for XP. Have reviewed several threads addressing issue. My question: I didn't want to purchase Office to run on Windows 7. Our server runs on XP, so that would be useless to me. Can't I obtain a license for what I purchased?

Answer:EULA for Office 2010 for install on Windows 7 Professional XP Mode

Hi there
I can't see why Office 2010 won't run on XP -- I'm using it just fine on a Windows 2003 server -- that's actually built from Windows 2000 plus the best bits of XP so if Office 2010 runs on this it most certainly should run on an XP machine.

I can't see any problems either installing Office 2010 on XP Mode (although why on Earth would you want to do this when it will run just fine on the HOST)..

However if your Office 2010 is going to be installed on an XP server why do you need XP mode -- a W7 client machine can access an XP server together with the applications on it.

Note if you are using XP itself rather than something like W2K3 server then only ONE user at a time can access the XP machine.

W2K3 server allows 4 clients before you have to purchase extra client licenses.

I'm not sure of the configuration you are trying to establish. Perhaps you could be a bit more specific on your LOCAL machine and what the server has to do.


1 more replies