Computer Support Forum

Won't wake from sleep

Question: Won't wake from sleep

Just started happening. Usually the mouse will wake it from sleep, but now it won't. Vista. And a hard restart often fails. I had to power up 6 times today to get it to start. No hard drive activity the first 5 times. Any ideas?

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Preferred Solution: Won't wake from sleep

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Won't wake from sleep

Is this with your laptop Tim? :confused

Does this help at all?

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My PC is fairly new and I'm having problems with slow shutdowns/restarts and slow sleep/wakes. Recently it seems to fail waking altogether and restarts after a while instead. Usually during waking I just have a black screen for a long time before the reset/restart but sometimes I see the Windows log-in screen but it's unresponsive.
The problem predates my CPU undervolting and doesn't seem to change when I switch RAM settings back to Auto instead of XMP (I my RAM necessitates some kind of overclock in order to function at its rated speed).

Can anyone advise how to proceed? Thanks.
System specification below. This forum has a fantastic design that eliminates the form of pasted lists of information. That's just great for preventing people from reading it. I was worried someone might have read this information.
OS: Win 10 Pro 64-bitMainboard: ASUS Z170 Pro GamingCPU: Intel i7 6700 (6th gen), Stock HSF, Undervolt Offset -0.15 V, LLC 4RAM: Corsair LPX Vengeance 2x8GB DDR4-3000 (CMK16GX4M2B3000C15)Graphics: Gigabyte NVIDIA GeForce GTX 950Sys Drive: Samsung Evo 750 SSD, 250 GBData Drives: OCZ Vertex 2 SSD, 60 GB; WDC WD1002FAEX-00Y9A0, ~1 TB; WDC WD2003FZEX-00Z4SA0, ~2 TB; WDC WD2002FAEX-00MJRA0, ~2 TB; RAID 0, ~300 GB [Maxtor 6B160MO x 2]PSU: XFX TS 750W (P1-750S-NLB9)Bluetooth: Parani UD100 Bluetooth USB AdapterMonitor: LG 21.5" W2246S-BF 16:9 Wide LCD Monitor 1920x1080 5msLogitech G500 mouse, K120 keyboard.UEFI BIOS divergence from optimised default settingsAI Overclock Tune... Read more

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Please delete - post needs to be rewritten

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W7 PC wakes up from sleep every few minutes. It didn't use to. I am the builder / owner / sole user. Investigation done so far at the DOS prompt to establish the cause:

powercfg -devicequery wake_armed
(no results returned)

powercfg -waketimers
There are no active wake timers in the system

powercfg -lastwakeWake History Count - 1
Wake History [0]
Wake Source Count - 0Other ideas to try and establish the cause with please?

Many thanks.

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computer gets stuck in a loop when waking from sleep mode. as always I have to hold the power button so I can get it out of the loop but this last time
something caught my attention when booting up. a error message bios had crashed and loaded backup bios files. I hope I can find the help I need to correct this issue.

info that may be useful.
motherboard: GIGABYTE GA-X79-UP4
bios date: 7/16/2012
processor: intel i7-3820 @4.0GHz
RAM- 16GB [NOTE: system info only shows 8GB]

will supply system summaries on request

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I am new here. Hoping someone can help me out with this issue. I work in IT so am not a complete computer bonehead and am at my wits end with this.

My laptop is about 4 years old, it's a toshiba. For whatever reason, it started taking 5+ minutes to wake up from sleeping. If it sleeps for an hour, it's OK.. but if you leave it sleep all night and try to wake it up in the morning, it's quite cranky. After the 5+ minute wake up, it performs as normal. It was running Windows 7 Home 32 bit.

Troubleshooting steps that I have taken are as follows.

Reinstalled windows. Issue was resolved! but after about 2-3 weeks, issue came back. I thought maybe it was some type of windows update, so I reinstalled windows again and paid closer attention to the updates. Issue presented itself again after 2-3 weeks, and there were no updates immediately done prior to it starting.

I started to think maybe it was something related to my hard drive, so i performed laptop surgery and swapped out my original hard drive with a solid slate drive, and installed windows 7 Ultimate 64 bit (this laptop can support 64 bit so I figured why not upgrade.).

issue again was resolved for a few weeks, and now it's back to taking 5+ minutes to wake up again.

If you're turning the laptop on from scratch, it takes 10-15 seconds tops. if you're restarting, it's 10-15 seconds tops (man, I love SSD...)... if you're waking itup within the hour, its 1-2 seconds. But anything longer then that, 5+ minutes.

It ba... Read more

Answer:Laptop extremely slow to wake up from sleep mode, 5+ minutes to wake

Hi there, have you ran any malware/anti virus scans?

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I have a Dell Optiplex 755 with WinXPPro SP3, 2GB RAM and an Intel Core 2 Duo E4600, and it is unreliable for Wake on LAN and Wake on Ring. I also wonder whether my Standby - Sleep - Suspend (S1 or S3) is working correctly.

When the PC is in Standby - Sleep - Suspend mode (S1 or S3), Wake on LAN and Wake on Ring work some of the time but not all of the time, and I'd like them to be 100% reliable.

These may be two different problems, but your advice will be appreciated. (Also, if I should post in a different forum, please advise.)

My Network Card is an Intel 82566DM-2 Gigabit Network Connection, and I recently upgraded its drivers using "generic" PROXP.exe from the Intel website, although this has not helped the problem. The specific driver file e1e5132.sys is now from 2009 -- it used to be from 2007. But, as I say, Wake on LAN from Standby was not and is still not reliable, both before and after the driver update.

In Settings .. Network Connections ... Local Area Connections ... Properties ... Configure ... Power Management, all the Wake on LAN options are checked ON:

- Wake on Directed Packet
- Wake on Magic Packet
- Wake on Magic Packet from Power Off State
- Wake on Link

The NIC card's Diagnostic checks are all OK.

My fax modem card is a Conexant D850 PCI V.92 Modem, and I have the most recent drivers dated 7/27/07, version In Settings ... Phone and Modem Options ... Modems ... Properties, "Allow this device to bring... Read more

Answer:Trouble with Wake on Ring, Wake on LAN and Standby - Sleep - Suspend

More to above: Dell has suggested I must re-install Windows. I've never done that, and I realize I'd probably lose all my applications and data - no good. Seems to me that's like using an atomic bomb to kill a mosquito. And why should I assume that will work?

But is there a way to re-install -- or maybe fix -- Windows that leaves everything else safe?

FYI - About a month or so ago, I ran SFC (System File Checker) in repair mode, and that didn't help with this problem.

Any ideas?

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When I put my computer in sleep mode, it won't 'wake up'. I have to manually turn off the computer and then start it up again. This has happened twice. I'm not putting it into sleep mode until I find out what's wrong and that's exasperating as I normally leave my computer on all day so I can periodically play my games.

Answer:Computer won't 'wake up' after sleep mode with Windows 10, how can I wake it?

I'm having the exact same issue. No idea what to do.

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. . . Macrium Reflect "fix boot errors" is saving my A**!
Between updates, on Wake from Sleep, no Wake . . .. requires hard start . . . spinning dots . . . no boot . . . requires my Macrium Reflect intervention disk . . . "fix boot errors" . . . . System then actually does Start . . .
Anyone else . . . ? What is going on?

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Whether I choose any option other than to turn PC off, instead of tapping spacebar on my MS wireless keyboard I have to tap the button for power on the tower, then the monitor turns on as the fan runs, but always a black screen. So then I have to do a manual boot and select to start normally.
Started a week ago, around the same time as a graphics card failure. I installed a new PNY GeForce, updated ALL drivers on my Gateway DX4710-UB301A, (Win 7 Home Premium 64-bit, AVG antivirus free 2014) played with power management and startup config settings, trolled forums, performed malware scans, and still can't figure out the issue. 
Please help!

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I have an issue with the sleep function. The computer does not awake from sleep. When I try to do it, it behaves as if it was waking, but it never ends and there is only a black screen; the mouse and keyboard are inoperative. The only thing possible to do is a hard reboot. When it boots, it shows a notice with a minute report (in the zip file) usually saying there was a blue screen, but I NEVER see any blue screen at all.

I know the power configuration is OK because I have always used the same scheme. A powercfg ?energy report shows several errors and warnings. They refer to USB and PCI (vendor 1002=ATI motherboard), but I don?t know how to repair them.

I downloaded the drivers downloader from and downloaded and installed the drivers. They are all Broadcom Corporation signed, the brand of my USB Bluetoth attachment. I rebooted after installing, as recommended. Run powercfg ?energy again and got the same report issues (in the zip file). I don?t think the processor utilization warnings to be very important because they are low and sporadic picks. It has been like this for some time now, so I don?t have a restore point. Can someone help and tell me what I can do so solve this issue, please?

Files uploaded in the attached zip:
. Windows warning after reboot
. Windows dump and xml files (2 = 1 each)
. Powercfg -energy report
I wanted to correct the thread title, but was unable to do it. Maybe someone else can do it.

Answer:No Wake From Sleep – BlockedI have an issue with the sleep function. T

Quite confident it's a driver issue, it will be very difficult to troubleshoot from the one included dump file though as it's incomplete and inconclusive.

* *
* Bugcheck Analysis *
* *

The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000004440006, Memory contents of the pool block
Arg4: fffffa8007c481b0, Address of the block of pool being deallocated

Debugging Details:

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Cannot get _POOL_TRACKER_BIG_PAGES type size
Cannot get _POOL_TRACKER_BIG_PAGES type size

POOL_ADDRESS: fffffa8007c481b0





LAST_CONTROL_TRANSFER: from fffffa80036544e0 to fffff800038c2d40

fffff800`00b9c360 fffffa80`036544e0 : 00000000`00000000 00000000`000007ff fffffa80`... Read more

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I've been running Windows 7 Ultimate for the better part of a year now. For about the last week or so now, my computer is going in to (what I assume is) sleep mode at the most inopportune moments. No amount of anything will wake the computer from its sleep - not the keyboard, mouse, ethernet activity (which should keep it from falling asleep in the first place) - only a hard reboot will bring my PC back to a state where I can use it.

Some of the things I've tried, so that people don't answer with "change your power plan settings" or some such thing. If it was that easy, I wouldn't be here asking for help. I'll restate that I've been using the same Win7 Ultimate install on the same PC for a year now, and it's only in the last week this has been happening.

Anyways, I have:
Verified all my power plan settings;
Disabled any screen saver;
This is an older desktop, not a laptop, so hibernate and hybrid sleep options are not even present. Nevertheless, I've followed this guide and this one for disabling both.
Used device manager to specify my keyboard, mouse, and ethernet card as "wake up" devices. Also used the command line to manually set these as "wake from any state", only to have them all not work.
Tried changing group policy and eliminating sleep/hibernate from the user group.
As I said, it's only been doing this for a week or so now. All my drivers are current. All my system updates are current. I haven't installed any new software. I was ... Read more

Answer:A sleep I can't wake up from.

Did you try system restore? Actually sounds like a bad power supply. Good luck to you.

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Hi All,
   My boss just bought a XPS 15 9550 last September.  There are a few cases each week that it does not wake up from sleep.  All drivers are up to date.  I did an online check with Dell for hardware check and all seems fine.
The computer goes into some state that the screen is black, the computer is running and there is nothing else but holding the power button down to restart it.

It's frustrating. 

Answer:Cant wake up from Sleep

Thank you for writing to us!
We would like to apologize for the inconvenience caused.
In this case we would suggest you to update the BIOS to the latest version. Also update the chipset drivers on the system ( un-install -> restart system -> install ).
Kindly private message the service tag and email address.

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My computer can go to sleep mode. But upon wake up, it will stuck there with no video signal. I can see the fans are moving, cd and hd seems working. I have the latest bios installed and have tried different settings. Any thoughts?
This is my spec:
MSI Neo2 P35 with intel e2180
evga 8600gts
4gb ram.

Answer:Help with sleep wake up

Do you also have the latest driver for your video card?

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Hi all,
I have win 7 x64 running on a custom built machine. Every now and then the machine freezes up when I try to wake it up from sleep (usually overnight). I have not made changes to make it hybernate. I experienced this again last night and am wondering if I could get some help analyzing this minidump as I don't know how to analyze it.

Any help will be appreciated.


Answer:win 7 won't wake up after sleep

Hello IndianinIA,

I wonder if that was caused by your network driver. Try uninstalling and reinstalling that driver, e1e6032e.sys, and make sure that you get the latest version.

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Jonathan\Desktop\020810-18921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*c:\symbols*
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a00000 PsLoadedModuleList = 0xfffff800`02c3de50
Debug session time: Sun Feb 7 23:28:12.828 2010 (GMT-5)
System Uptime: 0 days 13:16:53.125
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* ... Read more

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Question: Wake up from Sleep

I have a Q180 and N5902 wireless remote. After putting the Q180 to sleep I wish to wake it from the remote as the Q180 is in an normally out of reach area. I have gone to Device manager for keyboard and mouse and both were checked for "turn on computer from this device". However, I am not able to wake the computer. What is the way to do this?

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I have a new computer with Vista Home Basic. If I set it to "sleep" for short periods there is no problem. The power button light flashes and if I press the button the PC resumes where I left off. However if I leave it in sleep mode for a long time, eg overnight, the PC will not awake and I have to turn the mains power off and on and reboot. The PC suppliers say that with modern computers and programs sleep should not be used for long periods. Seems strange. If I want to continue in the morning where I left off in the evening what can I do? Should I use hybernate? How does that work?

Answer:Sleep - can't wake up!

It may be considered unwise to leave your PC on for long periods when unused. The PC is still `live` electrically and is using power, still `warm` and accessible. As a result, there is the risk of damage from electrical power `spikes`, perhaps fire could result and of course it is not particularly `green`.Whether there is a real problem with it not resuming after long periods of inactivity or whether this is a `feature` of the OS I have no idea. But, it would seem reasonable for it to resume unless there is some form of software problem; bad graphics drivers have been known to cause this kind of anomaly in XP.

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Hi Guys/Gals

Never use sleep function but last night instead of selecting shutdown hit sleep by mistake. Couldn't get system to wake from sleep and had to turn off by holding power button.

Today when switching system back on i get fan & case lights on , hdd and dvd activity. The keyboard is unresponsive (no lights) and monitor remains in stand by. Mouse gets power but doesn't wake pc.

Using reset or power button on case just restarts system to exact condition above.

Can't contact pc manufacturer til monday (pc 4 months old). Read quite a few other posts regarding vista sleep issues but haven't found anything that would seem to rectify this problem.

Any comments/tips gratefully recieved


Answer:Can't Wake PC From Sleep

Well I'm a beginner but I had a lesser important case than yours. I found you interupt a process of sleep if you try to wake it before about 5 seconds. Anyway, there are a couple of things you can try.

Unplug the power cord and plug it back in.

Pull out the wall socket thingy and put it back in.

Try doing something like booting into safe mode if you can.
The pc maybe still functioning but the monitor can't interact with it. Once you try to boot it, keep pressing F8 for about 10 seconds and then press enter. See if anything happens.

Could also be a shortcircut or something. Other people have had a similar problem.

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Question: Wake from sleep

My Vista PC keeps going into sleep mode, or closes down. When I start it up again, it gets to a black screen saying continue restore, or re-start. Sometimes I get a blue screen with some sort of loading message on it, but on re-booting, it's ok. I 'googled' the sleep mode problem, and on one link it said it is commonly and registry error, and I needed to download a program to fix it. Can anyone help with the solution. Thanks.

Answer:Wake from sleep

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Hoping someone can help me with this.

I installed 7RC a couple of months ago. Since then whenever my pc sleeps I can not wake it up. It used to wake up fine in XP.

To get it going again I have to cold reboot or pull the plug. When it comes back up everything I was doing is still there, I just have to enter my password.

I think I have all the settings right but if someone could run me through everything that needs to be set I'd be really grateful.

Thanks in advance.


Answer:PC Won't wake from sleep

Mine is the same and takes about 2 and a half mins to wake up

I have my bios set to wake up on double mouse click, it does wake up eventually

Should be fixed in the official release!!

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Las two weeks, when I hit any key or mouse, PC will not wake from sleep shows black monitor but its green light is on.
Have turn pc off and restart which starts without any problems.

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Since installing SP1 my computer has been acting like a one year old. When I put it to sleep at night it keeps waking and then goes to sleep only to wake again. Left untouched it went through this cycle all night. Starts 20 seconds after I put it to sleep and stays on for 2 minutes and then goes to sleep for 20 seconds then wake for two minutes etc etc etc.I disconnected a flash drive that I had in a USB port.
I disabled "wake timers" under Sleep in Power Options
I disabled "allow this device to wake the computer" in the properties of the USB wireless mouse
In the properties for the network adapter under the "Advanced" tab I disabled the "Wake on Settings". That fixed the problem but then I couldn't wake my computer with Logmein and I think Orb is disabled.
Noticed when I went back that there's another tab "Power Control" for network adapter. I disabled "allow this device to wake the computer" and changed the Advanced tab "Wake on setting" to "OS controlled".
Now when I put it to sleep it seems to stay down. I'll update tomorrow if it misbehaves tonight.

Answer:Sleep Wake Sleep Wake

If you think it might be the network card, you can always open a cmd prompt and run powercfg -lastwake to see which device was logged as waking the machine last.

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1st system
Windows 7 x64 7600 clean install, intel e6550 cpu, intel 965g motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more mornitors, 1.5gb memory

- no problems going to sleep or waking up, using either S1 or S3 as sleep state in bios

2nd system
Windows 7 x64 7600 clean install, intel i5 750 cpu, gigabyte p55-md80 motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more monitors, 4gb memory

- no problems going to sleep or waking up, using S1 as sleep state in bios

- no problem going to sleep using S3, however cannot wake up from S3 sleep. Pressing the power button produces a normal reboot instead of a wake up.

System 2 can sleep and wake up normally when using just the nvidia 6200. It is only when the 4670 video card is used in system 2 that S3 sleep becomes an issue. Doesn't matter if its by itself or paired with the 6200.

I have tried every sleep tweak suggested here in terms of modifying bios settings and advanced power settings. I've tried the radeon driver 9.9, 9.5, and 9.3 for win7 64. There are many reports of S3 issues with MSI motherboards in general, as well as with win7 ati drivers. Open to any suggestions. Thanks

Answer:Cannot wake from S3 Sleep

Quote: Originally Posted by johnhoh

1st system
Windows 7 x64 7600 clean install, intel e6550 cpu, intel 965g motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more mornitors, 1.5gb memory

- no problems going to sleep or waking up, using either S1 or S3 as sleep state in bios

2nd system
Windows 7 x64 7600 clean install, intel i5 750 cpu, gigabyte p55-md80 motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more monitors, 4gb memory

- no problems going to sleep or waking up, using S1 as sleep state in bios

- no problem going to sleep using S3, however cannot wake up from S3 sleep. Pressing the power button produces a normal reboot instead of a wake up.

System 2 can sleep and wake up normally when using just the nvidia 6200. It is only when the 4670 video card is used in system 2 that S3 sleep becomes an issue. Doesn't matter if its by itself or paired with the 6200.

I have tried every sleep tweak suggested here in terms of modifying bios settings and advanced power settings. I've tried the radeon driver 9.9, 9.5, and 9.3 for win7 64. There are many reports of S3 issues with MSI motherboards in general, as well as with win7 ati drivers. Open to any suggestions. Thanks


Try Standby Tool, it solved all my S3 problems.
Here is the version for Win7.
In the post you'll see "mst09098.exe". Read more

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I'm having problems with sleep mode on my new W500. I run Windows Vista Business 64 and everytime it goes into sleep mode (powered or on battery), it does not wake up. The fan starts but that's it. What's causing this?

Answer:Will not wake up from sleep

I did a fresh install today, complete reformat. I installed Windows Vista updates and Lenovo ones too. It still does the same thing. If the computer goes to sleep there is nothing else to do but to power it down by holding the power button for 10 seconds. This is frustrating.

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I have a 4 yr old custom built desktop upgraded from Win 7 pro to Win 10 pro about 8 months ago. Up until two weeks ago the sleep/wake up has worked perfect. Now the unit will not wake from sleep. I have tried everything I have seen and nothing has worked. It has to be booted from sleep. I have now set sleep time to never and will shut the unit down at night rather than letting it go to sleep. Anybody have anything new that I could try. Is MS working on this???

Answer:will not wake from sleep

Win 10 pro installed on a Desktop computer. Like so many I have experienced the problem with the Sleep option not allowing the computer to Wake. Nothing I have tried has done anything to change this, so I decided to not use the Sleep and to just Shut Down when I am not using the computer. It seems that the Shut Down option does the same thing as Sleep. They both put the computer in a state where it will not Wake up. The only options are to hold the Power button until the computer completely shuts down, or to hit the reset button. Now when I do a normal Shut Down I am then holding the Power Button to completely Shut Down the computer. This is totally ridiculous. Is anyone working on a solution to these problems? I also have a Laptop with Win 10 installed that is doing the same thing with Sleep and Shut Down.

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I try hitting the power button, nothing. I have to restart, it takes a long time to read the hd's in bios, then when it restarts there is no network connection, so I need to restart again.

no real pattern to this, sometimes I leave the machine on all night and no problems, other times just a couple hours and it happens.

I am also using a wireless mouse/kb if that makes a difference.

Answer:win 8 goes to sleep (i think) and won't wake up

Originally Posted by badperson

I try hitting the power button, nothing. I have to restart, it takes a long time to read the hd's in bios, then when it restarts there is no network connection, so I need to restart again.

no real pattern to this, sometimes I leave the machine on all night and no problems, other times just a couple hours and it happens.

I am also using a wireless mouse/kb if that makes a difference.

I think you switch to second screen try to plug-in the second monitor and switch only PC screen only

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I'm running Snow Leopard on my iMac which is wirelessly connected to the house's router with Airport. The PC is connected directly to the router with the ethernet cable. It is a fairly new computer, running Windows 7. It is an Acer, 2.something GHz processor. Is there any software that I can use on my mac to wake up my PC remotely from my Mac? Thank you.

Answer:Can I Wake My PC From Sleep From My Mac?

Wake on Lan is just a magic packets to notify any WOL capable nic and computer to turn on or wake up. Just Google search for OS x wol.

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So it sleeps no bother normally but it seems that if my htpc has woken it with a wol magic packet, it will not go back to sleep , ever unless manually put to sleep. Rebooting and automatic sleep works again. I recently reinstalled windows and have looked atvevery setting I can think of. Including unattended sleep timeoutvin gpedit which I have tried not config and set to one min. Powercfg shows nothing.

Answer:no sleep after wake on lan

I have been searching the internet and it seems that this situation is unique.

To clarify, sleep works fine but if the computer is woken with a magic packet from any source it does not then go back to sleep after inactivity. Even the monitor stays on.

In gpedit I have tried disabling allow applications to prevent sleep under power options with no change.

Anybody got any ideas, this is driving me crackers!

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Question: Wake up from sleep

Having struggled to get my computer to sleep -

When I do a wake up from 'Sleep' I get - Windows did not shut down correctly.
It then offers the 'Safe Options' list,

Anyone know why it does this?

Answer:Wake up from sleep

Does the power remain connected to the PC?

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Hi group,When my PC (HP Pavilion) goes into "idle" - when I'm not using it - it will not wake back up. I get no video, and sometimes my mouse will not wake up either. When I disconnect my power cord and reconnect the computer, I am able to boot up and things work. The computer works fine as long as I don't let it go to idle. For example, when I shut it down, it will boot up fine the next time. This just started happening recently after two updates: one from Norton, and the other from Quicken. I have no idea whether one of these caused the problem. I keep my PC well-maintained with all the latest updates. I have run the power troubleshooter, as well as the updates troubleshooter, and both detected no problems. Open to any ideas you may have,Thanks,Jeff

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Hi guys, srry haven't been to tech support guy for awhile, in case if i miss any information, feel free to remind me
and i'll post it asap.

My laptop is about 2 years old (Acer Aspire 6920), one day like any normal day i was away from my laptop
and it went to sleep. The next time i was using it i tried to wake it up, it froze for around 10 mins, so i tried to
restart it and the next thing i knew it only starts up to "startup repair". Any attempts to access safe mode to
debug the computer has failed and since then the laptop has gone on a loop -->fail to repair in startup repair
--> restart computer again --> running startup repair. So i decided to reinstall the OS.

after reformatting and reinstalling windows 7 to my laptop though, i seem to encounter a similar error. The laptop
seems to work fine although whenever it goes to sleep and i try to wake it up, the screen froze and starts
flashing and the laptop wont work until you restart the computer again. I made my second attempt to reinstall
a new OS to the system and the same error occurred. My laptop has the latest bios and i tried various versions
of drivers for my graphics card (intel 965 chipset) and the problem continues to persist.

I was wondering if there's any program to debug this error or whether this is a hardware error that i can somehow detect.


Acer Aspire 6920
Windows 7 32 bit operation system

Answer:Cant Wake up from Sleep


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Greetings.  I have a T61 that won't wake from sleep. Situation:Put PC to "sleep" using Fn+F4, closing lid or let it go to "sleep" via system timerPC will not wake upon opening lid, using Fn+F4 or power button.We're forced to either 1) hold down power button (which forces a reboot), or 2) (when that fails), unplug from wall AND remove battery.System:T61, 7664 RYU, Bios 7LETC6WW (2.26)VistaAll Microsoft and Lenovo patches installed and current Notes:Don't have a restore point we can refer back to.Don't want to have to burn it down and start over.My hunch is that there is a conflict somewhere in the registry (maybe between what the bios thinks and what the registry has)?I'll PayPal you $25 if your solution fixes it....  Seriously. Many thanks.  

Answer:T61 Won't Wake From Sleep

Hi, I have the same problem and have tried all the fixes...none work.  If you get a solution please let me know! Thanks,[email protected]

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Question: wake from sleep

hi-i am trying to enable wake my computer from sleep using the keyboard or mouse.i have checked all of the bios settings and neccessary power settings are all enabled.i ran the power-cfg cmd to check if my computer will allow itself to use these,and it stated that i could using s1 setting.however it still wont work.i checked on the internet,and one forum suggested it could be that i should check the option under usb root hub-"allow this device to wake computer from sleep".i cannot check any of these options as the box is grayed out.can anyone help?

Answer:wake from sleep

It may be that one or more devices in your system is/are not compatible with sleep mode, hence those options are greyed out.

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help please...
i just added 2 gig of ram to my lappy.(it was originally using 2 gig)
Since added i realised that windows is having trouble waking from sleep especially if i leave it to sleep for some time ( about an hour of sleep time) when i try to wake it it justs seems to lose power and dies or the fans just keep spinning but nothing happens.... nand i have run windows memory diagnostics... it doesnt seem to detect any problem with the ram..

Answer:Cant Wake From Sleep

Quote: Originally Posted by manusdn7

help please...
i just added 2 gig of ram to my lappy.(it was originally using 2 gig)
Since added i realised that windows is having trouble waking from sleep especially if i leave it to sleep for some time ( about an hour of sleep time) when i try to wake it it justs seems to lose power and dies or the fans just keep spinning but nothing happens.... nand i have run windows memory diagnostics... it doesnt seem to detect any problem with the ram..

Hi manusdn7 and welcome

The windows memory test does not stress your memory enough to tell, plus it is run from within windows.

You need to run memtestx86

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember that memtest errors can be either memory or bad motherboard slots so you may have to test memory one stick at a time, and the slots with known good memory.

Let us know if you need further assistance

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Hi, I was wondering if anybody has had this problem before?

My computer was put to sleep earlier on today, and I moved the mouse to turn it back on. The power light went from orange (sleep mode) to blue (powered on). Nothing was displayed on the machine. Bashed some buttons, nothing happened, so did a hard reboot.

The power button went red (which happens if I hard reboot it) then to blue but that's it. The fans and hard drive starts going, but no beeps, no POST, no display. Nothing.

Already, I've tried:

- Reseating my RAM sticks - nothing
- Unplugging the hard drive - bf actually broke a sata slot, although he says it was lose before. The pins are not straight now and I can't get the black slot back onto the mobo. Plugged hard drive into sata 2 slot, still get no reaction.

Anything else I can try?

Answer:Can't wake up from sleep.

Try clearing CMOS, see if that helps.

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My computer will go into sleep mode (sleep, hibernate, and all power off settings in the power setting are disabled) and it will not wake up. Preform a hard reboot and it beeps once every second without getting through post. Leave it alone for a few days and it's fine boots as normal. Last for a day or two then happens again. Any one got any ideas?

Answer:Sleep will not wake

Hi @Cbwesson, and thank you for your post.Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is not waking properly from sleep. I am happy to help with this. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? For now and assuming that you are using Windows 10, give this a try: HP PCs - Sleep and Hibernate Issues (Windows 10, 8), and let me know how it goes. I look forward to seeing your response, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

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Hello Eight Forums,

New HP Notebook. One month power on. W8.1 64bit

Setup with Classic Shell and Fast Startup Off

Have to decide next week. If I should return for new machine exchange or keep with two known issues.

1) Sleeps on timer okay. Just cannot wake from Sleep. Tap space bar. Black screen goes gray. Times to black.
Noticed ethernet lite not on. Plug is clear plastic with white led normally on and on during startup.

Suspect power to NIC not satisfied so, no wake from Sleep. Have to force shutdown. Startup is normal. Forced shutdown is not flagged prompting startup options.

2) igfx Tray Module has stopped working pops dialog box on some startups.

HP and I have been round and round. HP wants me to contact Microsoft. We all know that's not fun. HP is bad enough. Always leaving remote session with machine worse for the experience.

HP went through settings and drivers. HP un-installed, re-installed over-installed and updated drivers till they were exhausted. Using HP Support Assistant and pulling soft paks from
Then came the requisite System Recovery. Then came more BS.

Yesterday, after a Device Manager graphics driver un-install / install. Windows Update offered it's two cents with an Intel HD Graphics update.

I can return to Staples for new same machine. No harm. No foul. No cost. New warranty period.

Machine worked no issues afaik for two weeks. Then BIOS and UEFI manual pull updates via HP Support Assistant. No issues.... Read more

Answer:New W8.1 cannot wake from Sleep

Geez, not even a Welcome

HP referred me to Microsoft. Microsoft referred me back to HP
M$ did offer me fee based support. No guarantee my system would not be left as a door stop.

So, whose responsible here. HP the vendor of M$
Or, M$ the author of W8
Or, Intel
Or, one of the umpteen needless Windows apps that came pre-installed.

If I want Netflix. I can get em' without a Tile.
If I want the weather...well, you can follow where I'm going.......................

Not even a Welcome ~

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I am using a wake on lan app on my ipod so i can wake my computer from sleep. Im running into a problem though. When i go into configure my network adapter, and go to the power management tab, if "allow the computer to turn of this device to save power" is unchecked, the app works, but when the computer comes back on it cant connect to the internet, if it is checked, the app doesnt work, but when the computer turns back on the internet works. Any ideas on how to solve this problem, so the internet will work when it wakes and the app will work, thanks!

Answer:help with sleep / wake on lan

Actually i dont think the internet is working with either setting. After short periods, like 5 minutes or less, the internet still works, but after longer periods, when i wake it the network has limited connectivity or doesnt work entirely.

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driver me crazy:
my PC details :
Menory: G.Skill DDR800 (1+2G) X2 =6 G 4-4-4-12
CPU: E6550
Harddisk : WD 3200YS
Vedio Card: LeadTeck PX8800GT
I can not stand 8800GT's 100% fan noice , so I order AC S1 (Rev2) heatsink to replace old one, replcace is good, the noice is down, and also control the temp to 43 degree,
then the story comes: I find VISTA Home P 64 SP1 Can Sleep , but when I try to wake up , the PC , CPU(Fan), Hardisk , VedioCard fan start working , but the LCD have no signal, and Wireless Keybord and mouse does not work .
I reinstall chip (MB)drivers and vedio card drivers ... ... still same problem.
I change DELL 2407 to Philips 190P stll no siginal...

I change BIOS From S3 to S1 , yes, it can wake up, but I need S3 !!!
I check the Device Manger, and find SYSTEM DEVICES -> PCI Bus Properties general say working properly, BUT resources menory range conflicts
pls. see the picsorry it is Chinese ) :
Powercfg /a says system support S3:

I am sorry my OS is Chinese, but I can NOT find answer from China, pls. help, if you guys need transfer into English, just let me know!
one more pic from DM:

Answer:S3 STR Sleep Can NOT Wake up

Hi Wufawutian,

Check this Tutorial for solving sleep problems...

Power Options and Sleep Mode Problems

Let me know the results

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Hello, i have a problem with my Win10 system 1607 Ver
When the system goes sleep, my keyboard and mouse got disabled but the power lights still works, so i need to push the restart or shutdown button to restart the system to make the wake up.
How can i make that the keyboard and mouse get worked by clicking on them and wake up the system instead of pushing restart or power button?
Sorry for my English.

Answer:Windows 10 does not wake up after sleep

It is an overly discussed topic about the S3 sleep state. If your bios is not set for Legacy USB devices, the OS is allowed to shut down the USB hub, wireless mouse and keyboard. You are going to have problems waking the system out of S3 state.

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Problem: when i click the power button to suspend the laptop and the morning after i click the power button again, instead of waking up from sleep, the laptop shuts down.

How can I solve this problem



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Hi - I have a yoga 700 which I can't get to wake with the keyboard or mouse. I have to use the power button and keep accidentally rebooting (at least I hope that's what's happening, otherwise I have a random rebooting problem).    Things I've already done/checked - -the control panel settings-the device manger; neither keyboard nor touchpad has the power management tab -the usb hub has an option re allowing the wake from sleep, but it's grayed out; also, my keyboard/mouse aren't usb-the bios also doesn't have a power management tab-tried enabling via command line, got an error message that I didn't have proper permissions; made sure I opened command window as admin Any other ideas????

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Ok so I'm at a loss here, I recently purchased a new mobo, ram, and processor for christmas and after building the system I installed Windows 8. Well, it was plagued with BSOD's everytime I woke it from sleep so I figured it was the problem, so I went back to Windows 7. Unfortunately, the problems have continued. I seem to get a different error message everytime and I've tried chkdsk, OS reinstallation, driver cleaning/reinstallation. I've checked hard drive cables as well as multiple settings throughout the OS so I'm hoping you geniuses can work some magic here.

Attached is the dump file following this thread's instructions as well as a text file containing my system specs as provided by Speccy.

Answer:BSOD wake from sleep

uninstall avast antivirus and use this instead

Microsoft Security Essentials - Microsoft Windows

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fc5002a3f8, ffffffffc000000e, 1e869b880, fffff8a00547fbc0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
Probably caused by : aswSnx.SYS ( aswSnx+39fe7 )

Followup: MachineOwner

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Hi,Please, can you help me  with a good advice? My PC is an Acer Aspire M3900, my screen LG-L194WT, the keyboard Microsoft USB dual receiver -Wireles.I restored my Win7 to factory condition, then updated with all available updates from Windows. Everything works gradually fine.But when the computer should return from sleep, it starts not the screen. The screen remains simply black, though it seems as if the computer is running. Every time I have to turn off the PC and start from trhe beginning. .What am I missing?Stan6

Answer:My screen does not wake up from sleep

I just discovered that if I touch a button after  "sleep", PC starts. If I press Ctrl-Alt-Delete, the screen wakes up.Hallo- can anybody help ?????

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Hello, a month or so ago I had issues with BSOD that were solved with the precious help of some members.
The thread is located here.

After some time with no problems I got a random BSOD when I woke the PC from sleep. I decided to overlook it and do nothing.

Today it happened again (I pressed Sleep and came back to a restarted PC telling me there was a BSOD so I don't know when exactly it happened) and I am uploading the relevant file.

Please take a look and tell me what you think.

Thank you

Answer:BSOD in sleep/after wake

# Any other values for parameter 1 must be individually examined.
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa8000f3a110
Arg3: 000000000000ffff
Arg4: 0000000000000000
here are the usual causes for this type of error: Device driver, memory, kernel

first, run memtest86 by using this tutorial and see what you get:
RAM - Test with Memtest86+

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I've tried everything.mashing my keyboard, moving my mouse, holding the power button (which btw does not even turn off my computer even when i hold it for 10 seconds when this happens.) what is wrong with my computer? when i try to restart, my monitor keeps switching between the digital and analog thing. says that my system has failed to bad is it to turn off my computer with the back switch?can someone help me out?

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Is this a bug?

Running Windows 7 professional 64 with the latest updates. I tried this with 2 different types of mempry and got the same results. If i use only 2G of memory the system will wake up from sleep mode by hitting the keyboard. If there is more than 2G of memory the system will not wake up the fans will cycle on and off every few seconds but will not resume into windows. I tried this with G.SKILL PI and Kingston hyperX memory and received the same results

Answer:Win 7 won't wake up from sleep if comp has + 2g mem

Yeah mine will wake up if you hit it soon after it goes to sleep, but if you let it sit for a while it won't wake up.

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Hello,I just received my new y580 today and it would seem every time it goes to sleep, I can't wake it up.  The blinking power button glowscontinuously a after I press it but the screen is black and no activity.  I tried everything I could think of but hard reset is the only option. Any help is appreciated. Thanks,Ron P.s. it was like that out of the box. I have not installed any software.


Go to Solution.

Answer:New y580 will sleep but not wake

Ron28,Try updating the drivers and BIOS for the Y580 and see if that helps.If that didn't help then try going to OneKeyRecovery and do a factory restore. Once the factory restore is done and problem persist then contact support to get the hardware checked.

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Ever since I built my new computer (with all new parts) and installed Windows 7 Pro I've been getting random BSODs from time to time, and they tend to happen when I push the sleep button on my keyboard to come out of sleep mode. When it does this, it never wakes up. I'll hear the CPU & drive spin up but the screen will stay black for a couple seconds, then it will simply shut down and turn off. I'll have to hit the power button to start again and it'll always start, leaving a windows message saying windows has recovered from an unexpected shutdown. Another time it happened just after I came out of sleep and got back into Windows. The first thing I did was open my browser (firefox) and then I got the BSOD. I'd say it took less than 30 seconds after waking when I got the BSOD. A few times I can come out of sleep and get into some work but it'll go BSOD on me within minutes. And the error code is usually different most times!

It never happens while the computer is up, or if I'm working on something. It also never happens if I shut down all programs prior to entering sleep mode. So, I don't know if its hardware or windows related. It does not happen EVERY time I put it into sleep but frequently. All my dump files are in the zip file.

I have done a memory test using memtest and it passed ok. BIOS is updated, and I've taken all the GeForce video card driver updates. I don't know what else to try so I'm looking for some help.

Answer:BSOD Usually on Wake From Sleep

Hi Brucex64.

There are various multiple BSODs with various probable causes.

Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequen... Read more

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Running a self built system that was working nicely for over a year,now when I put it in sleep mode it won't wake up without pushing the power button and then sometimes I have to switch the power off on the back of the system and let it sit for a minute before it will restart. Running Windows 7 Ultimate

Answer:Sleep doesn't wake up like it used to

Did you install SP1? Have you checked for driver updates for chipset and video? What else is supposed to wake the computer? Mouse? Keyboard? Check Power Management settings for those devices in Device Manager.

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System goes into Sleep Mode, but when I try to wake, it freezes with Black Screen, so I have to restart system, and when I do, it gives me a "Resuming Windows" screen and takes me back to where the I was when Sleep Mode entered.

By process of elimination, I know the problem is being caused by some newly installed software, namely HTC Sync Manager, but I don't know where/how/why the conflict is occurring...and here's the rub-I really want to keep HTC Hot Sync.

I've tested the HTC software on two different PCs running Win 7, with same result, but HTC says I'm the only one reporting this problem, help from that end.

I'm hoping that someone here can give me some suggestions of things to try that might at least localize the problem or ideally be a workaround.


Answer:Can't Wake From Sleep Mode

start the pc in safe mode change power settings to get the pc out of sleep mode.

make the changes to HTC in msconfig and reboot..

click start/run msconfig click menu "startup" un-check HTC from loading at startup

check the manual for settings you may change..

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Some background: at the end of January, I came out to San Francisco for a 12-week programming bootcamp. The laptop I owned was falling apart and running excessively loud, so I asked a friend if I could take his old computer with me since he just upgraded to a new one. It is a Fujitsu LifeBook T5010 (Wacom enabled, convertible tablet PC), and I wiped it and installed Windows 7 Enterprise.

It will not wake from sleep. It has been like that ever since the install, and I have tried a bunch of things to fix it. But first, here's what happens. I close the lid, press the power button, or click the sleep button, and the screen will fade and light on the power button will turn off. Then 2 seconds later it will turn back on, the disc drive will start spinning, but the screen stays black. The little light for scroll lock blinks for no apparent reason too. There is nothing that can bring it back other than holding the power button, and starting fresh after Windows yells at me because the device wasn't shut down properly.

Here's some info about my computer. When I run powercfg -devicequery wake_armed, I get a list of nothing. Just a blank output. I think something used to be there, but I disabled them. In device manager, I have looked through all my network devices, bluetooth, USB hubs, and unknown devices, and none of them are allowed to wake the computer. Powercfg lastwake returns "Wake History Count - 0". When I run powercfg -energy, I get 2 errors, one saying that my Gener... Read more

Answer:Laptop will not wake from sleep

Hi, Welcome to forums.

What kind of bluetooth device do you have? I will recommend to upgrade the drivers for bluetooth and USB. Go to device manager and uncheck the option under hardware "let it keep awake".

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I have a rather weird problem since installing win 8. When the computer goes to sleep, my normal practice is to hit the esc key to wake it. Worked fine on win 7. Now, when the computer goes to sleep, I hit esc and the computer wakes up but only for about a second or two and then it goes back to sleep. I must wait until it goes to sleep completely (about 5-10 seconds) and after I hit esc again, it wakes up ok.

I have a gateway laptop running intel core i3-2310M.

Acer - Recovery Management Version 5.00.3002.0
Acer Incoperated - Identity Card Version 1.00.3006
Acer Incorporated - Power Management Version 6, 0, 3006,
Acer Incorporated - Updater Version 1.02.3005
Acer Incorporated - Welcome Center Version 1.02.3101.1031


↓ Broadcom NetLink (TM) Gigabit Ethernet
Status: Cable unplugged
Dhcp Server: none responded
Physical Address: B8:70:F4:8F:4B:A0
↑ Intel(R) Centrino(R) Advanced-N 6205
primary Auto IP Address: / 24
Dhcp Server:
Physical Address: A0:88:B4:0A:F6:D4
Connection Speed: 144 Mbps
↓ Microsoft Hosted Network Virtual Adapter
Status: Not connected to a network
Dhcp Server: none responded
Physical Address: A2:88:B4:0A:F6:D4
Microsoft ISATAP Adapter
Microsoft Kernel Debug Network Adapter
↓ Microsoft Wi-Fi Direct Virtual Adapter
Status: Not connected to a network
Dhcp Server: none responded... Read more

Answer:must wake from sleep twice after win 8 upgrade from win 7

Try pressing other keys; clicking; fooling with trackpad. On my laptop, I sometimes have touch the power button briefly. This procedure doesn't make much sense though. If fast startup is enabled, then you might try disabling it: Fast Startup - Turn On or Off in Windows 8.

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Trying to help a friend with her Lenovo desktop.

When the computer goes to sleep, the display go black and the power button on the CPU flashes.

When we touch the keyboard, the CPU begins to whir up as if it's trying to start, but the display continues to be blank AND the power button continues to flash.

The only way that I've found to get the system to come alive again is to pull the power cord and plug it back in.

I updated Windows to the most recent update. It's a rather new set up, so if the answer is to simply re-install Windows, I would be ok with that. I've read on some forums that is a possible fix, but I guess I'd rather TRY to solve it without that level of intervention.

Here's the details on the machine that I think you'd want to know. Let me know what else you need to know and what else I should try. THANKS!

Windows 10 Home (x64) Version 1511 (build 10586.63)
LENOVO 90BJ005BUS Lenovo H30-05
1.35 gigahertz AMD E1-6010 APU with Radeon R2 Graphics
Board: LENOVO SDK0J40700 WIN 3258007686214
AMD Radeon(TM) R2 Graphics [Display adapter]
Gateway FPD1760 [Monitor] (17.1"vis, s/n L6A 50N 09089, October 2006)

Answer:System won't wake from sleep

Change the Power Button setting as a first try. Start>Settings>Power and Sleep>Additional Power Settings>Choose What the Power Button Does>I'd start with "Shut Down"

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how weak-up Win 10 pro (from put it in sleep mode).... can do so ONLY by keyboard and Not by mouse???

Answer:how wake-up Win 10 pro (from put it in sleep mode).... can do so ONLY


In the Ask me anything area of the TaskBar, type in: device manager
Right click on the mouse and select: Properties
Click on Power Management tab and check: Allow this device to wake computer

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I have upgraded to Windows 10. Any time my laptop goes to sleep, I cannot wake it up without restarting by holding the power button for 10 seconds. When it goes to sleep the power light stays on and you can hear the fan. The screen is off and does not wake up with touch of the windows touch button, touch pad, keyboard, or single press of the power button. I cannot remember if this started before or after I installed Windows 10. Things I have tried:Updating BIOSChanging power setting to turn off display "never" There have been similar issues reported for yoga tablets that have fixes, but those don't apply to my notebook or Windows 10 unfortunately. I've seen similar issue for yoga 2 pro, but no clear fixes.

Answer:Yoga 2 13 will not wake up from sleep

Is there anybody from Lenovo Staff who has a solution to this problem? I had this issue both before and after the upgrade from windows 8.1 to windows 10. My model is Yoga 2 13 (20344).

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I can't get computer to wake up any way I know of.
I have been forced to pull power cord, and that sure can't be good.

Answer:Windows 10 sleep, how can I wake it?

Why don't you set your mouse/keyboard to wake the computer?(go to device manager>mouse>Power management>select "Allow this device to wake the computer")

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Hi, I recently purchased a used t410s and did a clean reinstall for windows 7. I've put on most necessary drivers and I keep having some issues with sleep mode. When I put it to sleep via hotkey or closing the lid, most of the time it won't wake up. It blinks the hdd, power button and even tries to start/check the empty dvd-rom, fails after 1/2sec and nothing, it tries again after several seconds, keeps failing. This loop ends when I force shut it down with the power button and restart. all-in-all, it looks exactly like this:'ve read other boards about that laptop, but found no solution. I tried another clean install with only necessary drivers but nothing. Currently, I have 0 programs installed and using my other laptop for information or solutions.  t410s is I520m; 4GB ram, 128GB Toshiba SSD, intel HD video. 

Answer:t410s won't wake from sleep

Hi Maus, If you have a fingerprint reader you may like to update the driver.  A link to the driver can be found here: I had problems resuming from sleep mode but I also had problems shutting down.  Updating the driver solve my T540p problems. Regards,Bob.

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Hi, my HP Laptop (which has Windows 8) won't wake back up after going to sleep, and I have to turn it off and back on again. What can fix this?

Answer:HP laptop won't wake up after going to sleep.

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Hi Everyone,

I'm hoping you guys can help me, seeing as your the number 1 Google search and all on Win 7 threads!

I've been happily working away with Vista x64 Home Premium no problems and my Hauppage HVR2200 worked awsomely and SOOO reliably. My power was less reliable than my recordings!

However, now having Dual-booted our lovely friend Win 7 x64 first Beta and now RC 1(7100), I'm having some issues similar to those I used to have on my old computer running Vista x86 Home Premium:

1) Won't come out of sleep by the mouse or keyboard. I'm running them through a Hub but even before they were through the hub it didn't work. I haven't got any software installed for either and am going to give it a go, but it's never worked before. I've also started running MST, which I had to use on my old computer to get Vista to come out of sleep for recordings. Hasn't seemed to have worked yet.

2) And more distressingly, IF it wakes up for a Media Centre recording, or update or whatever, 9/10 times it blue screens or locks up when it does, or after its finished and trying to go back to sleep. I have several .dmp files and plenty of events, but all I've been able to narrow it down to are: I have an external hard drive that I run Roboform password manager and my email off, so its constantly being read- apparently USB devices like that can cause some trouble. OR It's a driver issue, quite possibly either the Intel RAID driver (RAID 0) I'm using or my LAN driver (Realtek RTL8168D).

I've tri... Read more

Answer:Win 7 Sleep and Wake Issues

Your description of the problem implies an ACPI advanced function compatibility issue. There are two parts to this problem, the BIOS and the chipset driver. It appears you have the most recent BIOS for your motherboard. Make sure you also have the most recent chipset driver for your motherboard.

Your motherboard supports HPET (high precision event timing), which is likely the cause of your HAL errors, particularly if disabled (since your motherboard will report that it is HPET capable and Vista and 7 like to use it if possible). Also, if you are running the OS as 64-bit, make sure the HPET mode is set to 64-bit. Lastly, I would disable PME to be on the safe side. For debugging purposes, ensure the suspend type is S1.

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The PC will go into sleep mode and sometimes I cant wake the thing up by moving the mouse which is a logitech Wave mouse and keyboard.

Can someone tell me what settings I should have so that it doesnt go into sleep mode



Answer:PC into Sleep mode and cant wake up

Does hitting a key or clicking the mouse also not work?

If you want to change the settings, try Control Panel, power options.

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My box is windows 8.1 enterprize x64, and I got a problem that don't wake up from sleep.

I attached three screenshots of event viewer. And for other informations you need, please explain and specify easily so that I can make it, and please understood I am not an expert.

Thanks in advance.

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Lenovo B50-45 goes to sleep when not in use and won't wake up
Mod's Edit: Added Subject line to Body of message for clarity.

Answer:Lenovo B50-45 goes to sleep when not in use and won't wake up

Check your power settings, including advanced options and make sure you have them adjusted to your preferences.Good luck.

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I have a bsod problem at wake-up from sleep on windows 7 x64 ultimate.

I attached minidup files.

Any help would be appreciated.

Answer:bsod at wake-up from sleep

Quote: Originally Posted by windstory

I have a bsod problem at wake-up from sleep on windows 7 x64 ultimate.

I attached minidup files.

Any help would be appreciated.

You running the realtek 97 audio?

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There is a similar post on this forum, but it does not answer my problem. Here's the issue: I bought my T440s about two weeks ago. I had Windows 7 Pro installed at the factory. From day 1, when I close the lid or enter sleep mode from the start menu, the computer will not wake up. Open the lid, press a key, press the power button, nothing happens. I can hold the power button and completely shut it down, at which time it tells me that windows shut down unexpectedly. This happens every single time. I called Lenovo Tech support. After doing several things (check Bios, reinstalling drivers, reinstalling power management, etc) the problem persisted. The support staff said that it "must be a problem with the image" and is sending me some Windows 7 recovery disks. This seems to be a major problem. From even a cursory Google search, there are many people who have experienced this with the new ThinkPads. This is my 4th Lenovo computer, and I've never had anything like this happen. Can someone from Lenovo address this? Waking from sleep is a simple laptop function.

Answer:T440s will not wake from sleep

And yes, I've uninstalled the fingerprint software, completely. The problem persists.

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I just upgraded the APU and motherboard of my HTPC and i had to format. I used to be able to wake it using 2 keyboards but now it isn't working anymore.
In the device manager, the option "allow this device to wake computer from sleep" is enabled

In power management, USB selective suspend is turned off.
My motherboard is MSI a75m-e45.

In BIOS advanced settings, in the "wake up event setup" options, there is an option called "wake up event by:"
It is currently set to "OS"

The second option is "BIOS" which unlocks the following options:
"wake up from S3 with USB device"
"wake up from S3/S4/S5 by PS/2 keyboard"

Wether i enable or disable these options, the computer still won't wake from sleep using any USB devices...

It is also impossible to wake the computer sending a magic packet with the correct MAC address. I used to be able to do that before the recent hardware change.

I use Windows 8.1, installed on a SSD
All drivers latest version

Answer:can't wake from sleep using keyboard or WOL

Also did you check the USB root hub in device manager right click it select power management Tab and uncheck this " Allow the computer to turn off this device to save power ". I found sometimes in Power management settings doesn't always work.

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I have turned off the sleep & it still does it. I have had to turn off the laptop & restart it to get it awake.

Answer:Why can't I wake up my laptop once it goes to sleep?

One of the users in the forums have reported that the probable cause of that problem is the screen saver. Try disabling the screen saver and see if that stops the issue.
Should you wish to provide more information or ask further questions, don't hesitate to create a Windows Central account and respond to this thread.

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hello, I recently upgraded my G60-458DX laptop from windows vista to windows 10 by performing a clean install. The windows was purchased to be downloaded from microsoft website. Now find that the laptop won't wake up after going to Sleep. Everytime I have to do a Hard exit. I have unpinned Skype from Start menu. Also have put off Hey Cortana in cortana settings.pls help

Answer:laptop won't wake up after going to sleep

Hi VJ, Thanks for contacting HP support forum. Please find the support document for The computer does not wake up from sleep. Please provide product number/ Model number of the computer which your have issue.It would be helpful to find right solution for your computer    

RegardsRajanI am an HP employee.

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Hi there,
long time reader, first post, I really hope someone can help me with this.

I do have extensive knowledge of both computer hw and Windows 7 OS but
this problem is driving me crazy.

New build
Mobo Asus H81M-K
CPU I7 4790
12GB RAM Kingstone 1300
Video: GeForce 610 2GB ram
3 Sata drives
1 Optical device

all brand new, everything works flawlessly but the only thing is if I put
the computer in sleep mode for more than few minutes
when I wake the machine (either pressing a key on the keyboard,
or pushing the power button, tried, no difference) no signal on the monitor.

Fans will spin, but monitor will be black and the only way to exit this stall
is to force power off, no good.

Things I tried/did/checked:

Chipset updated
Bios flashed to the last available
Intel Management Engine Driver updated
Graphic card, LAN, audio drivers updated
any other possible driver updated, all manually.

Power plan custom set to never sleep, never turn off screen,
no screensaver, no device can turn off to save power,
in short, everything is set for maximum performance,
nothing turns off automatically.

Mouse can't wake the computer up, keyboard can

All the power saving modes and options in the EUFI/BIOS are turned off,
speed step turned off, core parking disabled, turbo boost disabled,
no overclock.

Only C state supported is S3

at the bottom of this post, the list of devices supporting S3 vs all devices
(nothing strange, graphic card was my doubt, but is there, it does support
the S3 s... Read more

Answer:Monitor won't wake from sleep, tried everything


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Hello Guys, I have an issue with my lenovo G50. when it goes to sleep, it can't wake up or else I forcely shutdown. I've  tried to source for the solution, but to know avail. So I always shutdown when I'm done which is not always preferable... I'm used to hibernate or sleep mode on my previous laptop and I want to continue enjoying its convenience on this Lenovo G50. Pls, does anyone have a solution to this?

Answer:Lenovo G50 won't wake from sleep.

hi Smartgeo,
Welcome to Lenovo Community Forums!
Can you try turning ON or OFF the Hybrid Sleep
Here's how you'll get to the settings,
Open your Lenovo Energy management and turn off the Hard Drive power Saver option.
See if it will make any changes
Let us know your findings
Hope this helps

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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OS= Vista
I use my laptop as a desktop actually. It stays plugged in at my desk, and I keep it turned on during the day and just turn it off at night when I go to bed.
Lately, occasionally, it just goes to sleep and won't wake up. Mostly I come back to a black screen and just hit one button and it wakes up quickly. But once in a while I get this thing where it won't respond and I have to hit the reset button to turn it off and back on.
What is the easiest solution, given that it's used mostly as a desktop? Turn off the power saving features? Or what?
Thank you.

Answer:HP laptop goes to sleep, won't wake up

it could be the indexing service running in the back ground. Change the power saving feature to High performance and disable the Windows indexing service

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New Builder / New Machine

I just built a new x79 computer and it will NEVER wake from sleep without getting a BSOD.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP3: FFFFF88006F20F28
BCP4: FFFFF88006F20780
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Someone over at ASUS took a look at a minidump file and said it was nvlddmkm.sys from the Nvidia driver. They recommended updating drivers...

I have since tried both the GTX670 drivers from the install disc as well as the newest drivers from Nvidia's website with no results. I have also reinstalled Win 7 with no results.

The machine has no problems booting up and is running fine. I just can't SLEEP.

It's not the biggest problem in the world, but after spending loads of cash I want this thing to work properly. It's also driving my OCD thru the roof!

Any help would be appreciated...and lower my blood pressure. Minidump is attached. Thanks!

Answer:BSOD on wake from sleep

Try going to start > Type in the search bar "Advanced system settings" Then hit enter. Under Performance, click "Settings" > Advanced > Click "change" Under virtual memory.

Uncheck the "Automatically adjust..." Checbox up the top of the window.
Then select Custom size and set the initial size to something like 4596, and maximum 8000.

A number of work laptops Blue Screened upon wake up and I fixed most of them that way. If no luck, just set it back to automatic etc.

Worth a shot anyhow.

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Hey, I have a three year old secondary PC that I just recently started using again after about a year in storage. I did a clean reinstall of Windows 7 x64 a few days ago. Now that I have everything set up for use I'm getting BSODs every time I wake the PC from sleep. I need some help tracking down the culprit.

I reseated my RAM, PCI cards, SATA cables and everything. I still get BSODs when I wake the PC from S3 sleep about 75% of the time. Sometimes I get to the desktop and it works for a couple seconds before freezing and BSODing, sometimes it BSODs as soon as it wakes up. I've tried disconnecting my USB devices one at a time to see if one of them is the problem but I still get a BSOD no matter what.

Dump folder attached. I hope someone here can help me with this. Thanks.

Answer:BSOD on wake from sleep

Is the firmware for the SSD up to date?

Model Corsair CSSD-F120GB2 ATA Device
If not, check for an update and let us know if updating the firmware brings stability.

Also go through this thread for reference:
Perform a System File Check:Click on the start
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it:Disk Check

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8008ecf9f0, fffffa8008ecfcd0, fffff80002dd3460}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner

2: kd> !analyze -v
* *
* Bugcheck Analysis *
* ... Read more

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I'm using the default "Balance" plan, which after 30 mins... it goes to sleep, well I practically hit every keys on the keyboard, moved the mouse right/left clicks, nada....hit the power button once, nada...and eventually hitting the power button on the 3rd time and PC restarted and I got an error message the PC was not shutdown properly previously.

What else could I try? How do you guys wake up your PC from sleep? or is there something I need to change in the power plan/bios?


Answer:Why my PC couldn't wake up from sleep?

I'd love to help, but you need to fill out your specs first.. Help us help you..

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I have a G460 with win 7 ultimate installed, whenever it goes to sleep mode I can't wake it and the only thing I can do is to hold power button to turn the device off and then turn it on again. I did read every single thread related to this issue in this forum, and I did following things which does not solve my problem 1- I installed latest Bios firmware (V. 32)2-I Installed latest graphic driver (285.62)3- I disabled every "Allow the computer to turn off this devise to save power" in device manager, one-by-one to test which one will solve the problem, but no luck4- I tried to reset Hibernate config using Powercfg -h off / on command line5- I did downgrade BIOS firmware to v.25 but it didn't solve the problem  I did run powercfg -energy and did see the following error which I think is the main reason to what's happening to my device:"Platform Power Management Capabilities:ACPI_PSD Failed Validation" in three different Index from 0 to 3 !! I couldn't find a way to deal with this. I don't know any other way, is there anything remained to test ? EDIT: I forgot to say I did re-installed Lenovo Power Management, But it doesn't helped me either.

Answer:G460 does Not Wake after Sleep

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Hi new user here, my RTM copy used to go to standby and wake up fine but recently when I try to power it up the machine will appear to start up, but my screen, keyboard and mouse do not wake up, also my wifi light does not turn on either.

The only way to get on to my pc is to do a hard restart.

I believe this might help:
Power Efficiency Diagnostics Report

Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results


Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name RT73 USB Wireless LAN Card Host Controller ID PCI\VEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USB\VID_148F&PID_2573 Port Path 3

USB Suspend:USB Device not Entering Suspen... Read more

Answer:Laptop won't wake from sleep

I get that once in a while.

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Initially, I posted this in the sound section:

After I wake up my pc from sleep mode, windows audio seems to be gone but only certain things. On browsers there's no audio (any video on YouTube do not have audio and stop playing after 7 seconds). The only sound that does work however is on iTunes for some reason.
I can open the playback devices fine but its does not work when I "test" it; as soon as I hit the recording devices tab, it freezes up and does not respond
The only way to get the sound back is to restart my computer all together

Are there any solutions to this problem?
(Also using a soundcard)

I was told that sound may not be the only issue to this and it may be related to hardware and the computer failing to wake completely.
I would also like to add that after waking my CPU is also working more than it should: normally around 20-30% with my mozilla firefox open, but after waking from sleep and nothing running in the back, its working at around 70-80% for some reason.
Not sure if this is related to the sleep/sound problem, but just adding it in here if it helps

Answer:Wake from sleep problems

I can't tell by the way you worded your issue if its related more to one app or not but sounds like it could be a Flash issue. If it isn't related more to one particular app I would suggest:
1. See if there is an update to your BIOS because I have seen original shipped BIOS with MB's causing such issues. O have seen many issues with resuming from sleep effecting cpu, cpu fan speeds, ect.
2. I thought there was a number two but can't think of it at the moment.

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I have a backup program that has its own scheduler. It does not wake the computer to perform the backup until I wake te computer in the morening. It is scheduled at 1:00 AM. Thats the why.
Now for the question:
Are there any commands I can schedule to wake the computer and stay awake and then another command that I can schedule to put the computer back to sleep?

Answer:Wake & Sleep on scheduler

Quote: Originally Posted by blockie

I have a backup program that has its own scheduler. It does not wake the computer to perform the backup until I wake te computer in the morening. It is scheduled at 1:00 AM. Thats the why.
Now for the question:
Are there any commands I can schedule to wake the computer and stay awake and then another command that I can schedule to put the computer back to sleep?

I do not know if it could helps you, but in your Control Panel=>Power Plan settings=>Modify Parameters=> Advanced can authorize kind of clock (Timer) to wake the computer.

It will go back to sleep normaly once task finished.

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I want to wake up my 9470m from sleep by press any keyplease tell me how to do this!

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vista 32bit sp2 my computer goes to sleep but the blue light on the start button don't turn to gold it just stays blue and then start flashing blue, then i cant wake it up, so i just keep the sleep setting to never sleep so i can just shake the mouse and resume. i checked all my settings even in the device manager updated all my drivers and checked my bios update according to hp website. all the time shutting down and restarting for hours to check it and still same problem could you please help me this is really interesting and lastly, will a complete system recovery resolve the problem. oh by the way it being like this for approx. 4 months but i use to hit the sleep button on the keyboard to sleep it (but wouldn't sleep from the power option setting automatically) and shake the mouse to wake it until 2 weeks ago.

Answer:computer won't wake from sleep

OK do you have one of two things plugged into your pc#1 wireless mouse or wireless keyboard#2 do you have thumb drive / usb drive plugged inFor #1 if the answer is yes go to the companies web site and get the drivers and install them (even knowing vista has native ones that work)For #2 if the answer is yes unplug the thumb drive / external driveIf you have one or both of these please try the above answer you would be surprised how often it fixes the issue. If you dont have either one let me know if you still have the problem and i will try to help you, Mike   

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Dell XPS 8700 BIOS A11 7/9/2015
Windows 7 Professional 64 bit
This is a recent problem. Windows will not wake up from sleep mode and when I force a restart Windows appears to start (resuming Windows), but then there is a blank screen and the system is locked up. I have checked all of the power settings and the mouse and keyboard are enabled to restart the system.
Any ideas?

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Hi I'm having problems waking my Ideapad Flex 15 Notebook from sleep mode withour re-booting it. I have already checked Windows is up to date (Running Windows 8.1 64 bit) and I've checked Lenovo for a Bios update (there isn't one for my model).  I've also looked at how my Sleep mode is set up in my control panel and it seems fairly standard. Is there anything else I can do to fix the problem?  Should I be donwloading anything else from Lenovo? Thanks in advance    

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I hear the computer turn back on and the light is on, but the screen is still black. My mouse and keyboard are unresponsive (can't turn backlight on). I have to do a hard shut down. When it's back on, it's like it woke up from sleep mode, not a fresh restart.

This just started happening today I think so I did a system restore, but the problem persists. The only thing I remember doing today was updating my ATI drivers.

Answer:Computer won't wake up from sleep

I have the same problem. It started after the sr1 update.

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I have Windows 10 installed and after I leave it for a while, it goes to sleep. A large percentage of the time (though not always) I am not able to wake it.

I've gone through power management and told it NOT to turn off display and NOT to put the computer to sleep.

Still, it does, and can't be woken.

Why is it still sleeping even though I told it never to do so?

Answer:Machine goes to sleep, can wake it

The same thing happens to my machine, no matter the sleep settings. It just stops responding and has a black screen after it goes idle for a while. I heard this is a known issue but I haven't seen anything like a solution.

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recently my pc running winblows xp started putting itself to sleep, its not suppose to, i never set it to do that, i looked at the power management settings and they havent been altered, they are set to never do this to me, yet it is doing it. when it happens, i cant get it to do anything, i cant wake it up, the mouse and keyboard both fail to respond and i have to turn the pc off and back on. the only thing i did before this stuff started happening to me is an update on spybot search and destroy, i emailed the makers of that program and they claim that s&d wouldnt cause this(but under the circumstances i have to be skeptical) what is doing this to me? how can i stop this? its annoying the crap outa me

Answer:why does my pc now go to sleep? wont wake up

Do a system restore to before you updated Spybot. That update shouldn't have affected it at all. Worse case scenario, go into power management and create a custom scheme and use that.

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I close the lid of laptop and the he goes to sleep, and then I open it and the BSOD happens.

Pleas help.

Best Regards

Answer:BSOD when wake up from sleep

Make sure your dump logging is enabled.

Click Start, point to Settings, and then click Control Panel.
Double-click System.
Click the Advanced tab, and then click Settings under Startup and Recovery.
Check Write an even to the system log, and Automatically restart.
In the Write debugging information list, click Small memory dump (256k).
Location of Dumps:

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.

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I have a dell 15 r.  when I put it to sleep, then wake it up, the power light is steady, instead of fading in and out.  the computer does not wake up.  when I hold down the power button to restart it, it does not even make the usual shutting down noises, like the hard drive stopping.  any ideas as to what could be causing this?

Answer:laptop does not wake from sleep

Not sure if this would help but have you seen this link?

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Hello, i want to wake up my Lenovo B50-10 from sleep with a USB mouse or keyboard. With win 10 this will NOT work. In Systemsteuerung there is not allowed to set the "Gerät kann den Computer aus dem Ruhezustand aktivieren".?Computer wakes up when i touch the powerbutton or any key on the internal keyboard, but never, wenn ich touch a key on USB keyboard. Funny: When i run UBUNTU, there ist no problem to wake up the computer via USB keyboard or mouse. How can i fix it, to wake up with win 10 too? 

Answer:Lenovo B50-10: Win 10 can not wake from sleep with...

Hello and welcome,
I'm sure you've already tried this, so forgive me for asking.  Does that option become available if you remove the tick from the "...Energie zu sparen" check box?

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Lenovo ThinkPad giving me a few different BSODs. It primarily occurs when I wake the laptop from sleep/hibernate. It has, upon occasion, happened at random while sitting in the Windows kernel desktop as well.

I have 17 DMP files but am still working on getting things uploaded.

Would greatly appreciate from someone more knowledgeable than I.

BSOD image from hibernate.

Answer:BSOD At Sleep Wake (And Others)

Hello gizmo, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions if able, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.

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Can you get another computer to wake up and sleep when you press the on button on your computer?
If so, how?

Answer:Can you get another computer to wake up and sleep when?

Do you mean to wake up another computer attached to yours?


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I know there has to be a simple fix to this but I'm banging my head against the wall right now trying to figure this out. Everytime my PC goes to sleep I'll press a button on my keyboard or move my mouse and it will wake up just fine, but the monitor won't wake up. I've also noticed that the backlight on my keyboard doesn't show up. I've tried different monitors and removed the VGA cable from the graphics card after waking up and plugged it back in and no video. I have to reboot the computer to get video again and everything works great.. until it goes into sleep mode again. I have updated my graphics card driver (Geforce GT 210) and still no fix. I haven't made any changes that would cause this. Someone has to know something about this. Thanks in advance for any help!

Answer:My PC won't wake my monitor after sleep

hi and welcome to the forums

here some links that may help you Sleep and hibernation: frequently asked questions >>> Sleep and hibernation: frequently asked questions

How to Change the Power Plan Settings in Windows 7 >>>

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