Computer Support Forum

Configuring a Windows Live Hotmail account in Outlook

Question: Configuring a Windows Live Hotmail account in Outlook

All Windows Live Hotmail accounts can be used with Microsoft Office Outlook 2007 or with Office Outlook 2003, whether you use a free or paid Windows Live Hotmail account. To use your Windows Live Hotmail account together with Outlook, you must first install the Microsoft Office Outlook Connector for Windows Live Hotmail.

The information that this article contained has been removed because it has been superseded. For information about how to configure a Windows Live Hotmail account in Outlook, visit the following Microsoft Web site:

Relevance 100%
Preferred Solution: Configuring a Windows Live Hotmail account in Outlook

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Configuring a Windows Live Hotmail account in Outlook

Thanks - I did not know this.

1 more replies
Relevance 78.31%

I'm starting this thread to work on a WLM Hotmail POP account issue/question.
I feel continuing the conversation with Roderunner (George) and myself in the original thread is hijacking the OPs (Neelakantan) thread.
The original thread is Windows Live Mail Error ID: 0x800CCC0F

George, hope you don't mind I started this thread, so we don't sidetrack Neelakantan's thread and issue.

This thread is my reply to your last post in the other thread:

Hi David, I managed to set up my Hotmail in WLM using POP. When I sent a message to it using my AOL account, it never arrived in it, but it did in my Gmail account.

I re-added a Hotmail account in WLM 2012 using POP3, and below are screen prints of the account setup.
I tested this and received 2 Test emails for this account - screen print included.

Can you compare your account settings to mine and make sure everything is the same?
Do you get any error message when you can't receive message(s) in the WLM POP account?
If you login to the Hotmail account using a browser (WEB access), is the message there?

Answer:Windows Live Mail - Hotmail POP account

Hi David,

Since confirming I successfully added my Hotmail using POP to WLM and tested it, (it worked) it has been removed from WLM as it gets very very few messages.
My settings were slightly different from yours.
On the Servers tab, I ticked 'My server requires authentication'
On the Advanced tab, 'Server Timeouts' was set to 5 minutes & everything below 'Delivery' was unticked.
I have also made changes to my other accounts.
Cancelled forwarding Hotmail to Gmail main account.
Gmail main account used to check my AOL mail account, its been cancelled. mail account forwarded to my Hotmail account.
My other Gmail is forwarded to my Gmail main account.
To get notified of new mail on opening FF, I added
it checks my main Gmail, AOL & Hotmail for me. If their is mail for me in Gmail, I open WLM to read them.
If there is mail for AOL or Hotmail, clicking the addon opens their respective web pages.

4 more replies
Relevance 78.31%

HiNot sure if anyone can help or have ideas, but I have done something rather stupid and silly.In my Hotmail account with Windows Live Mail, a folder and sub-folder has either disappeared, lost, deleted or whatever.When I use 'Sync' to check for any messages etc, the missing folder shows up in the 'checking mail panel', but not in my folder list. I have tried to add a new folder of the same name, but I then have an error message, saying the following: ""A folder with that name has recently been changed or deleted. Please synchronize your account and repeat this action.Configuration: Port: 0 Secure(SSL): 0 Code: 8de20005""Naturally, I have re-sychronised, but still unable to locate the folder. Also, I have tried to Google '8de20005' without avail.The question is - how do I retrieve my 'missing' folder?Regards

Answer:Windows Live Mail - Hotmail account.

try settings windows live mail up again as a new installation but with your normal sign in details - it might be then as it was.

1 more replies
Relevance 78.31%

Every time I try to log in into my my email I get this asking me to to retrieve a code from another email that I don't know

Answer:I can't access my windows live hotmail account

It's a "security feature" implemented in Hotmail, it does ask for an alternative authentication by requesting another email account or a cell phone to send you an activation code, then they let you into your account again.

Microsoft just want to collect private data about you help you protect your account in cse you lose your password. I've been asked myself and have to gave another email for they to collect

Look here too: privacy - How do I access without giving them my phone number or another email address? - Web Applications Stack Exchange

3 more replies
Relevance 78.31%

Someone has found the password for my Windows Live account, presumably using some script or something. I've changed my password and secret question, but that won't do much good because the person can simply run the script again. I know you're supposed to write to MSN to get your account immediately terminated, but after looking around hotmail for a while I can't find an address to write to for such a circumstance. Can anyone provide one?

Answer:Terminating my Windows Live Hotmail account

you could download a hack-tool but I strongly recommend that you dont use it
because it slows ur internet connection because it keeps connecting to the account
also because u might get viruses

2 more replies
Relevance 77.49%

Can anyone tell me how i can sync the above.My O/S is Windows 7

Answer:How do I sync my hotmail account with windows Live mail

See here
Access Hotmail from Live Mail

4 more replies
Relevance 77.49%

Sorry Problem solved. Couldn't figure out how to delete the post.

More replies
Relevance 77.49%

I have this account setup in Windows Live Mail (WLM) (version 2000). It is setup in WLM as a POP3 account. But, if I send a message via WLM and then sign in to the account via web browser, I see the sent message there. This is clearly IMAP behavior, not POP3 behavior. A normal POP3 account would result in a message sent via WLM being captured in the "Sent items" folder in WLM but not synchronized to the account on the mail server and then appear in the online "Sent" folder.

Am I thinking clear here or has my brain encountered some fog? Is this a unique Microsoft Windows Live Hotmail behavior?

More replies
Relevance 77.49%

My old hotmail account is associated with my Windows Space account. If I delete my old hotmail account, will I be able to reassociate my MSN Space account to a different hotmail account?

Answer:What if I delete my Hotmail account that is associated with Windows Live Space?

I do not think so... But try reading the FAQ for both, might tell you there

2 more replies
Relevance 76.67%


Twice a day someone or something is using my email account (I use Live Mail 2011 to access my Hotmail account) to send emails to everyone in my contacts list. Up until recently these emails had a blank subject line and in the body of the email had only a link (different each time) leading to various sites (most of which were dead/invalid). As of yesterday, however, people are telling me that I've been emailing them regular looking emails inviting them to join me in some social networking site, or health club site, or genealogy site etc. My main Internet Security Software is McAfee (it came preloaded with the computer) and Spybot Search and Destroy. Since those programs didn't detect anything I also downloaded and installed MalwareBytes Anti-Malware, SpywareBlaster, Lavasoft Ad-Aware (which I recently uninstalled because of compatibility issues), and HijackThis. Some of these programs found several occurrences of malware, but the problem persists nonetheless.

I followed all the instructions on the tutorial here, but gmer is crashing my computer. The first time I ran it it scanned for about 5 minutes before the screen turned blue and gave me a long message I didn't have time to copy down except for this : "A Problem has been detected and Windows had to shut down to prevent loss of data." Under that it said : "PFN_LIST_CORRUPT"

I restarted the computer and tried gmer again, only this time the computer crashed before I eve started the sca... Read more

Answer:Windows Live Mail 2011/Hotmail Account Hijacked

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

2 more replies
Relevance 76.67%

I have a problem with one of my two hotmail accounts connected to Windows Live Mail since 01/08/2016. I can't recieve or send any mail. The last mail I recieved was 27/07. It is strange, because with the other account I can still recieve and send mails.
I can't find the or any reason why this particular account doesn't function anymore. The server hostname and port are the same in both accounts.


More replies
Relevance 76.67%


Unable to send or receive messages for the HOTMAIL (HABIBPIRANI) account.

Server Error: 3219
Server: ''
Windows Live Mail Error ID: 0x8DE00005




More replies
Relevance 75.85%

It seems to me that the only way I can access my Hotmail account with Windows 8.1 is by using Windows Live Mail 2012. I set up the account and that works fine, but the Hotmail account does not send or receive emails. I get 'logon messages' asking for my password all the time. I tried to set up the Hotmail account using the same WLM settings as on my desktop computer with Win 7, but the categories are not the same for Win 8.1 and the info cannot be entered. I have tried to follow the suggestions that I have seen in other threads, but they haven't helped.
Right now, I have the following settings for my Hotmail: My ID is my Hotmail address, along with my password that I use; the incoming server is POP3; the server field is with SSL checked and port 995; the outgoing server is with port 25, with the SSL box checked. My desktop computer WLM 2012 is set up as follows: the ID's etc are my Hotmail addresses and passwords, but there is a server URL....[/url] instead of outgoing and incoming servers etc. There is no Advanced tab here as in Win 8.1.
I hope my explanation is not too confusing. Any suggestions would be greatly appreciated.

Answer:Solved: Can't get my Hotmail account to work with Windows Live Mail 2012.

with pop it will depend ifyou are leaving the email on the server

if you log into your hotmail account are the emails there

Why not allow hotmail to automatically setup
it works OK on WLM 12 on 8.1 I have set up quite a few hotmail/outlook accounts

Also it works with the mail app as well

14 more replies
Relevance 75.03%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz, Intel64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 8191 Mb
Graphics Card: NVIDIA GeForce GT 120, 1024 Mb
Hard Drives: C: Total - 595471 MB, Free - 200508 MB; I: Total - 305168 MB, Free - 186395 MB;
Motherboard: Gateway, FMCP7AM, , U00P090102347
Antivirus: Microsoft Security Essentials, Updated and Enabled How do I stop Windows Live Mail from deleting the emails from the inbox of my Hotmail account?

Answer:configure Windows Live Mail to stop deleting emails from Hotmail account

1 more replies
Relevance 74.21%

Hello Any ideas on how to make this work.? I have followed the instructions on the MS help site but it doesnt seem to work outlook just shows nothing in inbox. I have XP SP2 and Outlook 2002

Answer:Configuring Outlook To Work With Hotmail

click here

6 more replies
Relevance 73.8%

Using Windows Live Outlook Connector we can connect Windows Live Hotmail account to outlook. With Microsoft Office Outlook Connector, you can use Microsoft Office Outlook 2003 or Microsoft Office Outlook 2007 to access and manage your Microsoft Windows Live Hotmail or Microsoft Office Live Mail accounts, including e-mail messages, contacts and calendars for free!
Outlook Connector enables you to use your Live Hotmail accounts within Outlook:
* Read and send your Office Live Mail/Windows Live Hotmail e-mail messages.
* Manage your contacts in Windows Live Hotmail.
* Use advanced options for blocking junk e-mail messages.
* Manage multiple e-mail accounts in one place.
* Manage, and synchronize multiple calendars, including shared calendars to Windows Live Calendar from Outlook. How to connect using Outlook Connector:
1. Download and install Outlook connector
2. After Installation, start Outlook
3. From the Menu bar, click on ? Outlook Connector ? then select ?Add new Account?
4. Enter your Email ID, password provided Windows Live Account and other details 5. Click OK
6. Restart the Outlook, to take effect
Source: TechSurface

Answer:How to connect Windows Live Hotmail into Outlook

thanks for the tip hari, i use Windows live mail client instead of MS outlook....

4 more replies
Relevance 73.39%

Hi Everyone,

I was using Hotmail with my Outlook, and recently after the change of my ISP, there is something wrong with my outgoing mail. When i do a test, the sending of the test E-Mail fails. I get an error message saying:

"Your server does not support the connection encryption type you have specified/ Try changing the encryption method. Contact your mail server administrator or ISP for additional assistance."

My outgoing SMTP settings are:
and i am using the port 587 over SSL. I tried TLS, SSL, Auto, None. But every time it fails. Although with a different error messages.

Answer:Configuring Hotmail on Outlook 2010 Issue,

Big bump!!!

1 more replies
Relevance 72.98%

My Hotmail/Outlook had been working like a charm.  However, just recently, it does not load and it causes Firefox to become unresponsive.  Before the site becomes unresponsive, it looks as though it is loading, but I get a blank page.  As I am not having an issue in Google, I am wondering if there is something within Firefox that is causing the problem.  Google was being unresponsive in loading itself, but that issue has been resolved from a post here on "Bleeping"  
Can anyone help me beat my Mozilla woes with Hotmail/Outlook?  

More replies
Relevance 72.98%

Windows XP Home SP2
IE6 / Firefox
Verizon DSL

What's the deal with this Windows Live Hotmail conspiracy?

I say conspiracy because it seems it has simply taken over my MSN Hotmail accounts, causing me to leave behind my MSN Premium Browser after being "forced" to make the switch a few weeks ago, and now it seems that I'm not going to be able to retrieve my (formerly MSN Hotmail - now WLH) using my Outlook Express.

Last night while checking for my email, I got this....

which, according to a call to Verizon this morning, is telling me that now I must log in to the WLH accounts using IE or to retrieve my email.

I'm pretty upset about this....
the fact that first of all there were no options to switching to the Windows Live Hotmail (what's the big deal about this "service" anyway?) and now, it looks as though my Outlook Express is obsolete and no longer an effective email tool.

Anyone have any explaination or comments to help me understand what's going on?


More replies
Relevance 72.57%

Hi. I have a similar problem. I don't have a Microsoft account, I don't want one. My Windows 8 E-Mail address is for the E-Mail account on the family webserver, and yet when I get the confirmation E-Mail, it links me to a hotmail/outlook login page.

hotmail/outlook can't process my Windows 8 E-Mail account, how do I get past this aggravating obstacle?

Answer:hotmail/outlook can't process my Windows 8 E-Mail account

When Win 8 asks you to verify your account, it shows you your email address in one box with some of the characters replaced by *s and wants you to type in the email address in its entirety in another box. Once you do that, an email is sent to that address with a code for you to enter to verify.

There shouldn't be any confusion about which email address to enter unless you have 2 different but very similar email addresses.

7 more replies
Relevance 72.16%

Hi - my first day here and am not techno savvy, so please allow for my ignorance!

I have outlook (formerly hotmail) and never use Windows Live Mail, yet I see (quite baffliingly) that I have some emails of mine that are on there...some from past years. (?) I never did anything to initiate the transfer of any emails here and have never logged in to Windows Live Mail. I don't really want it on my system if it is superfluous to requirements.

Does it have a use if you already have another email address set up? If so, please explain.

If not, how do I delete it from my system. Thanks.

Answer:Windows Live Mail - superfluous to outlook/hotmail? Deleting it?

You can get email in one of two ways. You can either go to the website and get your mail. The other way is to have the mail downloaded to your computer with WLM. If you use WLM you can get off the internet and read your mail. If you sell your computer and you did not delete the mail, the computer buyer can see your mail. If you have several email addresses, you can read them all in WLM. Do you need WLM? Based upon the information the decision is yours. Personally, I use WLM and only go to the website for my mail when I am not using my own computer. Any questions please ask.
If you want to delete it, go to control panel and look for Windows Essentials or Windows Live Mail. If you see WLM it can be deleted. If you see Windows Essentials, there may be other software that you would, also delete. You can go to Windows Essentials, on the internet and see what other programs may be included.
Windows Essentials - Download Windows Live Essentials

9 more replies
Relevance 72.16%

When Microsoft started the new hotmail, I guess they made it so you have to have a special download in order for it to work with Outlook. Before this, I have used Hotmail in conjunction with Outlook with no problems. When I go to the download center to get the required download, you are required to validate your copy of Outlook. I KNOW that my copy is genuine. But it keeps coming back saying "no Microsoft Office products were found on this PC". Thus, I can't get the download. I need it to use Outlook. How to I get this download to work?

Answer:Solved: Windows live Hotmail connector download for Outlook

16 more replies
Relevance 72.16%

Is there a way to have Outlook 2010 sync it's To-Do bar with a Windows Live webmail calendar?

I'm using Outlook 2010+latest version of Outlook Connector +Windows Live webmail. Calendar sync works fine in both directions but the Outlook To-Do bar only displays upcoming events from the local "Outlook" calendar, not my calendar (even though in the Outlook calendar pane the local calendar is unchecked and the calendar is checked).

Answer:Outlook 2010: sync To-Do bar with Windows Live/Hotmail calendar?

You can definitely do that, here's how:

1. Click on the File tab.
2. On the Info screen (should be the default one that appears after clicking "File") click the "Account Settings" drop-down button.
3. Then click on "Account Settings" to go to the Account Settings screen.
4. Once at the Account Settings dialog box, click the "Data Files" tab.
5. Select your default e-mail account that you wish to sync your calendar with. (This would be your @LIVE account.)
6. All set! Enjoy your new To-Do bar with updated @Live calendar information.

This will also change a couple other beneficial settings, such as auto-recognizing contacts that are on your LIVE e-mail account.

From Microsoft Outlook:

"The default Outlook Data File contains the calendar that appears in the To-Do Bar and settings for Favorites, shared folders, and RSS feeds."

Hope that works!

8 more replies
Relevance 72.16%

I'm new here. My search yielded a many, many hits (some very old & some not so old), but raised additional issues of "Hotmail" vs "Windows Live Hotmail", etc.

Because of POP3 issues, Outlook Express no longer works on my WinXP computer. That's fine . . . I've adjusted to using Windows Live Hotmail. Whenever I click on a link (not Reply, Forward, etc) in an e-mail (or elsewhere?) to e-mail someone, it always opens Outlook Express. At the moment, I can't remember if this also happens on my Vista laptop, but I don't think so.

Is there a way to get these links to open Windows Live Hotmail?

Other forums provided the following, but haven't solved my problem.

I tried, unsuccessfully, to change the default e-mail program (using Firefox3.6 Help instructions for changing WinXP defaults). Nothing gave Windows Live Hotmail as a choice.

I also tried
• Start
• Properties
• Start Menu Tab
• Customize and make the email link point to Windows Live Mail (or similar wording).
• Changed to "Hotmail" (is that the same as Windows Live Hotmail?)
• Applied, etc
• Restarted computer (Start | Turn Off Computer | Restart)
• Went to Windows Live Hotmail (via Firefox)
• Opened an e-mail that contained a link ([email protected])
• Clicked on link
• Outlook Express STILL opens.

Answer:Solved: How do I link to Windows Live Hotmail instead of Outlook Express?

16 more replies
Relevance 70.93%

I desparately want a second account with hotmail.I click the sign up link. But I get so far and am told to log out of my windows live account and my Microsoft Small Business account. But I am not 'logged in'. So I get no further.FrustratedTunbridge Wells!

Answer:Can't set up second hotmail / live account

There might be some "cookies" relating to your existing account(s) that you need to delete in order to proceed with setting up the new account.

6 more replies
Relevance 70.52%

I inadvertently hit the Outlook Express icon on my desktop. All my emails in my Windows Live inbox were then exported into Outlook Express and the emails no longer appear in my Windows Live inbox. Supposedly, I can import the emails back into Windows Live using the File menu in Windows Live. However, I cannot find the Windows Live file menu. Supposedly, I can hit my Alt M key and make the full menu appear in Windows Live. However, hitting the Alt M key on my keyboard has no effect on Windows Live.

To sum up.

How do I make the File menu appear in Windows Live?
Once I get access to the File menu, how do I complete the import process from Outlook Express to Windows Live?

Thank you in advance for any replies.

Answer:Solved: Outlook Express - Windows Live Hotmail Email Import Problem

11 more replies
Relevance 70.52%

I have a new computer.  I just noticed an old picture, which is not in my new computer saved, is STILL showing up as profile picture on emails I send.  I put a new picture up, BUT the old picture is still showing up on emails I forward.  HOW
I have no pictures saved on my new computer in C drive, public folders.

More replies
Relevance 70.52%

How do I get my Hotmail emails over into my new Outlook Hotmail account I inadvertently created my new account without checking properly

Answer:How to get my old Hotmail emails into my new Outlook Hotmail account

Here's how you add your Hotmail account to your account. I don't know if you'll get your messages over or not. They're two separate accounts that can't be merged.

3 more replies
Relevance 70.11%

Hi there,

Im trying to configure a new email account on Outlook 2003, usiing Microsoft Exchange Server. I added the user and its detail on the Exchange Server. And also provided it with all permissions. But when I try to add that account in Outlook that is already having couple of others email account configured on them,it gives me the error "Unable to display the folder. Microsoft Office Outlook could not access the specified folder location"... but when i do the same thing on some other pc which do not have any other account installed on it,it works absolutely fine...

Can anyone help me out with it?

Answer:Configuring new email account on Office Outlook

HAve a look Here and see if that is of any help to you

3 more replies
Relevance 69.7%

I bought a new Nokia 520 with Windows Phone 8.1. I linked it to my hotmail live account (Microsoft Account). I had to return the phone because it was faulty. They gave me a new one but my account was registered in the phone they gave me the first time. On my second phone i registered the same account and i changed the password so it could not be access from the original phone. To my surprise, the new phone never ask for the new password. I changed it from my pc, in my live hotmail account, and the phone just syncs up. How do i know the other phone isnt doing the same thing? I have a ton of photos, contacts on that account. How do i know its safe??

Answer:Why didn't my Hotmail Live Account on Windows Phone asking for a new password on my new phone?

You may be able to remove it as a listed device in the website.
Other than that, you're reliant on whoever you returned the phone to having decent procedures to protect your privacy.

2 more replies
Relevance 69.7%

Can you get back old Hotmail account, after having renamed it to new Outlook account?
Well here is Microsoft's answer on Reddit!

If you renamed your account, and want to rename it back to the original name, you can do that.
IMPORTANT: This may not work if you are outside of the US and have a "" or "" address!
First, remove the alias that was created when you renamed your account (the alias will be for the original name).
Go to, select "Notifications" then "manage your email preferences" and you'll find links to remove aliases.
Second, go back to the Rename page, Sign In and rename back to the original name.

Hope it helps someone!

More replies
Relevance 69.7%

Please can you help? I use windows 10 on both laptop and desktop Pc. I have a microsoft login account and use Outlook (paid subscription) software. I would like to know for peace of mind if my emails are stored in my microsoft account or on each device when I log in? My reasoning is I would like to download and export my emails to either and external HD device or cloud base situation. Can you tell me if my account is actually cloud based and therefore saved already or located in my user\app section in C:/ but I haven't found it in C:\user\appdata\local\microsoft\windows mail

More replies
Relevance 69.7%

I held out and downloaded Windows 10 on the last day it was going to be free. I?ve been having some email issues ever since. Some have been solved; one has been a toothache.

Although Microsoft wants to wean people off of Windows Live Mail in favor of the built in mail interface in Windows 10, I want to keep using WLM.

I need two email accounts set up on WLM. One I have set, a IMAP account (a Time Warner Roadrunner account) which is working properly and the other an email account which isn?t. (All the settings on the two accounts are IDENTICAL with the exception of the server names)

The OUTLOOK account is also set a IMAP and the setting are correct as I can send and receive emails?both properly going through the proper server and being able to be read in my hand held device and on the web site.

The problem is I can?t get folders to populate in WLM on that account, so I can?t see (read) incoming mail from there, nor do I have a SENT folder to verify that my emai ?went.?

The step which I can not get to happen in to ?DOWNLOAD FOLDERS?, i.e. the ?Inbox?, ?Drafts?, ?Sent Items?, ?Junk E-mail?, and ?Deleted Items? folders.

There is a link to click to download those folders (?Windows Live Mail needs to download the folders before you can read the messages in this account. To download the folders, click DOWNLOAD link?)but it churns and churns and churns then finally times out with an error message that reads:

?... Read more email account on Windows LIve Mail

6 more replies
Relevance 69.7%

Please can you help? I use windows 10 on both laptop and desktop Pc. I have a microsoft login account and use Outlook (paid subscription) software. I would like to know for peace of mind if my emails are stored in my microsoft account or on each device when I log in? My reasoning is I would like to download and export my emails to either and external HD device or cloud base situation. Can you tell me if my account is actually cloud based and therefore saved already or located in my user\app section in C:/ but I haven't found it in C:\user\appdata\local\microsoft\windows mail

Answer:Email storage for windows live account and outlook.

In Windows Live Mail - click on File - select Export email _ select Email Messages. I do this periodically to my external HD.

8 more replies
Relevance 69.29%

Hello all,Been using Windows Live Mail for a while with no problems. It's set up to receive mine and my wife's email (both hotmail accounts), its been great as one click of the icon on the start menu loads it up with no log required etc.For some reason my account has stopped working, my wife's is still working fine. I have removed accounts, re-installed the live mail but the problem still exists. After her emails have come in it stalls on mine and the following message is given:Unable to send or receive messages for the (my email address) account. To send and receive messages in your Hotmail account, go to click here on the Web, or try again later. To get help from Windows Live Customer Support, go to click here and click Windows Live Mail in the list of services.Server Error: 0x80191002Server: 'click here'Windows Live Mail Error ID: 0x80191002Anyone got any idea how to sort this?Thanks in advance

Answer:Hotmail account won't work with live mail...

try system restore to a date when it was working

1 more replies
Relevance 69.29%

Over the past 72 hours, I have only been able to access my Live/Hotmail email account 2 times. With the exception of the two successful Live email logins, when I hit the login link I get "Page Cannot Be Displayed" like there is no Internet connection. I do not have any problem accessing any other Web site, just Live/Hotmail. I can access, though.I have optimized my IE 6.0 and insured that *, *, *, and * are in my Trusted sites.I saw at that other people were experiencing the same issue, but to acquire the answer I have to login to the MSN Windows Live Help site, which I cannot do.Does this sound like a malware, virus problem?I can receive Live/Hotmail email on my Blackberry phone, but not on my PC (Windows XP Pro, IE 6.0).This problem has been ongoing for about a week now.Thank you for any help.

More replies
Relevance 68.88%

How can I created two Microsoft accounts (Windows Live), and also two outlook mail accounts?.
Thank you for any assistance sent my way.


Answer:Can I create two Windows Live Account and two Outlook mail accounts?.

Go to Sign In. If you get automatically signed in to an existing account, you will have to sign out. On the front page below blue Sign In button is a link for "No account? Create one!" Click on the "Create one!" link.

1 more replies
Relevance 68.88%

How can I created two Microsoft accounts (Windows Live), and also two outlook mail accounts?.
Thank you for any assistance sent my way.


Answer:Can I create two Windows Live Account and two Outlook mail accounts?.

Go to Sign In. If you get automatically signed in to an existing account, you will have to sign out. On the front page below blue Sign In button is a link for "No account? Create one!" Click on the "Create one!" link.

1 more replies
Relevance 68.47%

only to found out apparently a drive of mine can no longer be recognized - I had to unplug it to finally boot into windows - I tried rebooting it and shutting it down for at least 15 times... only after unplugging that external drive I finally boot into windows 8... what the

on the side note do you guys use live/hotmail account or local account to log in?

More replies
Relevance 68.06%

I keep having a issue with MS Outlook & Windows Live mail. I keep getting asked to enter a security code and other personal info that I don't feel I need to give to MS. I initially used a code number sent to an alternate e-mail address I had to open in order to receive the code, to verify my current e-mail account. I told MS I didn't want to keep doing this anymore, and either stop blocking my account or delete it. They still persist with requesting my personal info, phone numbers, creating alternate e-mail accounts and passwords, etc. I'm totally confused?

MS uses this catchall phrase to pump personal info on personal e-mail accounts: "Call us overprotective, but we want to make sure your account is secure?" Or we suspect someone "may be" trying to access your account? Yea me! WTH is this really all about? I also have had the same e-mail account for several years and never had any security issues or problems? Personally, I think its just a ploy to collect personal info for some use other than to make my account secure.

Its not like I have a business account with big bucks here for a hacker to make some quick money? The giving of personal info should be up to the individual account holder, not a requirement by MS.

Any solutions here? Should I save my e-mail account info to a flash drive or something and find another e-mail service provider that is less intrusive? If so, any other e-mail provider recommendations?

Or other soluti... Read more

Answer:Windows Live/Outlook e-mail account blocked access & re-verifications

I feel your pain - Gmail is just about as bad.

Drop the "service" and pay a small amount for a different service. I switched to - price is very low and service has been fantastic.

I dropped the MS account long ago and cleaned out my Gmail so there is nothing to see. Have to keep it in order to update my Android tablet otherwise I would trash it, too.


4 more replies
Relevance 68.06%

I have a Windows 10 phone (Verizon 735), a couple of Windows 10 laptops, and annual Office 365 subscription. Just a home user and have all my Contacts/Calendar in Outlook, but don't have an Outlook email account....just AOL accounts which I get via Imap/Pop.
In past, I setup to sync across laptops and phone but sketchy at best. Just got notifications to "Re-connect Outlook 2016 ". Deleted old Outlook account and added new account....tried no hotmail this time. Outlook came up great...only 1 calendar!!!!! However nothing syncing with phone. Assume still need hotmail?
All I want to do is have my Outlook contacts and calendar synced with all my devices. Assume this should be very basic as guess all this is on "My Cloud"? Also, should be the minimum if Windows phone has any chance. Appreciate any help.

Answer:Syncing Outlook 365 contacts and calendar without an Outlook Email or Exchange (Hotmail) account.

It all comes from accounts.
What account do you use for Office 365 sign in?

1 more replies
Relevance 65.6%

Hi Guys,

My wife cannot access her Outlook/Hotmail account, every time she logs in she gets the message "It looks like someone else might be using your account"
we have tried to verify the account and change the password using the on screen instructions however all we get is thrown back to the above message?
I have Googled this and it looks as if there is no easy fix, the one option appears to be we follow link and pay a technician £14.99 to cure the problem.
I am not fussed about the money but I am not sure if the technician is genuine?
Any help would be useful

Thank You

Answer:Cannot get into Outlook/Hotmail account

That option is a scam. Currently, Hotmail/Outlook are having problems, down for many users.

Get the machine checked for spyware/malware, there may be a redirect or similar in use.

4 more replies
Relevance 65.6%

I have a hotmail account i want to use in outlook how do i get outlook to import my hotmail account also is it possible to import my msn messenger contacts into outlook?

Answer:outlook and hotmail account

The free Hotmail account will no longer work with Outlook.If I remember rightly a figure of about £12.00 is required to open yourself up to the biggest Spam-fest in the business.Don't get me wrong, I use Hotmail, but the levels of spam in it's system is huge and their filters only get about 2/3rd of it. You also have to check the spam folder anyway, just to see if anything has been incorrectly assigned.I reckon it's less hastle to leave the lot on line.

3 more replies
Relevance 65.6%

I'm sure this has been answered many times but I couldn't find anything in archives. I have a hotmail account that I access through How do I set up this account using Microsoft Outlook? I'm confused as to what I need to do.

Thanks for your help.


Answer:how to set up hotmail account in Outlook

I dont know about Outlook, but in Outlook Express
File>>Identities>>New Identity

Go through the wizard, when it says
My Incomimg Mail Server Is:
choose HTTP. For mail service provider, choose Hotmail. Go through the rest of the wizard.

2 more replies
Relevance 65.6%


I have just got a regular free email address but i was just wondering whether i could use it in outlook express or a similar desktop e-mail system.


Answer:Hotmail account in Outlook

7 more replies
Relevance 65.19%

hii use outlook express to download my hotmail, as a user for many years, this was originally free but M$oft moved the goalpost a couple of years ago and made this a paid feature.however if you were already using outlook express it remained free, so at the moment that is where i am, now "hotmail live" is offereing to "update" me for free.what i want to know is will i still be able to download through outlook express if i upgrade or will i find out afterwards that i have to pay for this feature (not that i don't tryst microsoft lol)anyone who knows this answer i would greatly appreciate an answer.regards dunc

Answer:hotmail live and outlook express

Bump... did you try it?

2 more replies
Relevance 65.19%

I am trying to set up a Hotmail account in Outlook 2003 version using a lap top computer with Windows 7 operating system. I have set up other types of accounts but I just need to know what settings to use.

Answer:Set up Hotmail account in Outlook 2003

Closing duplicate thread, one thread per issue please.

1 more replies
Relevance 65.19%

Can anyone out there help me with setting up my outlook express so that i can use it for opening my hotmail messages. I did have it on my last pc but have since forgotten how to do it. Any help would be greatly appreciated.Cheers

Answer:using outlook express for my hotmail account???

Try this little tutorial, modrico. click here

3 more replies
Relevance 65.19%

I have an outlook account <removed by mod>
i'm not able to login here because of password is incorrect, so finally how to reset it. I'm using window 10 OS.
I need toll free Outlook/Hotmail support number.

Answer:How to get back into my Outlook/Hotmail account?

i have removed the email address as it will provide you with a lot of SPAM
There is no support number , for outlook/hotmail as far as I know, BUT that may have changed now with Windows 8 (when MS first started linking email accounts to PCs for login)
you can goto chat - and MS will assist via Chat service

If you have forgotten the password - goto another Pc that works
Login page for the account
Then click on forgotten password
you then have to either do
a) Enter the mobile number to get a text code to reset - these should have been set up when the account was first created
b) Enter the alternative email address to get a Code to reset - these should have been set up when the account was first created
c) Enter the answers to the security questions

If you cannot do any of these - then there is a form to try and rescover the account
You need to provide a lot of details, and on the three attempts I have tried this to help people, they have an email back saying not enough information and ended up changing to a new email address and never did recover - BUT Thats before this windows 8 and using MS password

so you maybe OK to use Chat line

What country are you in - you may have a support number - not sure it will be toll free
the UK is 0344 800 2400

1 more replies
Relevance 65.19%

hi, i want to access my two hotmail accounts via outlook 2003 but apparently more than one hotmail account is not supported. is there any way to get around this?error number 0x800cccf0

Answer:outlook 2003 and more than one hotmail account

1. Start Outlook. 2. On the Tools menu, click E-mail Accounts. 3. Click Add a new e-mail account, and then click Next. 4. Click Additional Server Types, and then click Next. 5. In the Additional Server Types box, click Microsoft Office Outlook Connector for MSN, and then click Next. 6. In the Microsoft Office Outlook Connector for MSN dialog box, type your name and your Microsoft .NET Passport e-mail address and password in the appropriate boxes, and then click Sign In. 7. Click OK when you receive the message that the e-mail account that you added does not start until you restart Outlook. 8. Quit and then restart Outlook.

2 more replies
Relevance 65.19%

I still have a Hotmail account I want to secure better. Right now all I have to do is enter my email address and then approve the login with the authenticator on my phone.
Well jeez.. talking about making it easy to break into my account! If someone knows the code of my phone, all they need to do is look at my iPhone info and they can see my email address. Then, simply enter the email address and approve it and BAM they're in!
At least Gmail asks for a password AND the authenticator code when logging onto an 'unknown' device. Or does it work the same way for Hotmail/Live/Outlook?
I prefer to always log in with my password initially. If I didn't have a password on my PC, they'd very easily be able to log into my Hotmail account, since 'stealing' a phone login code is very, very easy. People will just stand behind you, watch you tap your login and BAM it's game over. Sure, they'd still need to get a hold of my phone, but man, I just hate it that Hotmail switched it around.
You should always have to enter your password first, and an extra code from your phone as an extra.
I'm asking this specifically, because my Gmail has a Hotmail account as backup email address.

More replies
Relevance 65.19%

When I install my hotmail account into my Outlook 2010 I cannot have that account in my regular pst.

How can I solve that so that I have all my accounts just in one pst?
God bless

Answer:hotmail account and Outlook 2010

I don't think you can because hotmail is web based and outlook is pop3, so they have to be seperate

9 more replies
Relevance 65.19%

I told the computer NO I do NOT want to "try" outlook go directly to hotmail when it started showing up upon log in. Well it ignored me and forced it on me anyway. At first it would let me just use that gear thing and tell it to switch back. It KEEPS doing it though? Is there a way to make it NOT automatically force the outlook on me? Something is wrong with it if I use the IE browser to get into my email. It lets me log in then sits there spinning its wheels indefinitely. I figured out to go use a different computer with firefox on it to log in so I could at least clean it out from all the junk but I am fed up now. Am I or am I not going to be aloud to KEEP hotmail. Will I eventually be forced to keep the outlook? I hate to have to do it but if that is the case I need to quick pull all my contacts etc and start using yahoo or something else that actually WORKS and lets me delete crap without opening it first!

Answer:outlook keeps taking over my hotmail account

As I understand it we can continue to use and addresses indefinitely. I suspect that the Hotmail GUI will disappear completely one of these days and we'll be left with the Outlook GUI or one of Microsoft's email clients.

1 more replies
Relevance 65.19%

Does anyone know how to set up Outlook Express to receive Hotmail emails. It needs a POP3 and SMTP server and everything I've tried just brings up an error message.

Answer:Using a Hotmail account via Outlook Express

As soon as you type in your hotmail e-mail addy in the second question you are asked to fill in in the wizard, OE automates those details for you. How are you setting this up?

10 more replies
Relevance 64.78%

Hi I recently clicked on a link to move from a normal hotmail account to a 'Windows' Hotmail account now I either can't get into the email account (see error message below) or else when I get in if I click on anything I get another message. How can I fix this, or undo this and get my original hotmail account back?? Help would be appreciated, cheers, Aussie Temps.

Problem Report
The system detected HTTP Error Invalid Request while attempting to retrieve the URL:

Message ID

Problem Description
The system did not accept the HTTP request.

Possible Problem Cause
The browser used 'Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)' and generated a malformed HTTP request. This problem should not be encountered by a stable commercial browser.

Possible Solution
Contact your Web browser technical support team if the problem persists, and provide the team your account information

Answer:Error on Hotmail after transfering to the new Windows Live Hotmail

you can change back. go into options near the top there is an option to switch to msn hotmail. click on that it will take you to another page that will allow you to switch back.

1 more replies
Relevance 64.78%


I have been trying to import my Outlook 2007 contacts to my Hotmail account.

I have exported a copy of my contacts from MS Outlook 2007 to a .csv file. But when in Hotmail I am unable to import the .csv file to my Hotmail contacts list.

I have followed the online steps for doing this and still nothing.

Is Outlook 2007 compatible with Windows Live Hotmail?

And does anyone have any ideas on how to overcome this problem?



Answer:Import contacts from Outlook to Live Hotmail

10 more replies
Relevance 64.78%

 Windows in under attack by Strontium using spearphishing attacks that exploit unpatched vulnerabilities in Windows.

Hotmail used to be quite good at blocking every day I get OBVIOUS SPAM and likely PHISHING ATTACKS. Often I get repeat emails from sources that I have IDENTIFIED as spam.

Since I don't have this problem with gmail, I'm going to start telling sources to switch from my hotmail addresses to  my gmail address.
Since Google 1st identified the vulnerabiltities I mentioned in the 1st line, they clearly are better at this threat identification and protection game than Microsoft, but blocking OBVIOUS SPAM is something you should be able to do.


More replies
Relevance 64.78%

Hi- I have just attempted to link Outlook 2007 and Live Hotmail and the installation has appeared to run without any hitches (as a matter of fact, due to my issues, i tried it several times and get the same results). I then attempted to send both a new message and an Outlook Calendar "acceptance" and both messgs remain in the outlook outbox. The send/receive button shows that there is a Hotmail error where the serve responds "forbidden" and to check the passwor. I am 100% sure that both the address and password are correct. I went into my hotmail account and thre doesn't appear to be any settings that "allow" this exchange so I am stumped. What's up?

More replies
Relevance 64.37%

I recently boought Office 2003 and I am having some trouble setting Outlook to open my hotmail account. Whenever I try to "Add new e-mail account" onto Outlook I go through the wizard and follow all the instructions (entering my e-mail account name, password etc) and it gets as far as transferring my hotmail files to Outlook and then an error window apears saying "the server responded 'access to Hotmail via Outlook and Outlook express now requires a subscription' please upgrade at http//'".Ok I checked out that link and the only way to upgrade there is by paying a subscription (which I don't want to do). Also the funny thing is that a friend of mine just configured his Hotmail account to Outlook only a few days ago without a problem??Does anyone know how I can set up Outlook to my Hotmail without paying a subscription??

Answer:Setting up Outlook 2003 with my hotmail account???

As suggested in this link click hereyou could try MrPostman from click hereThis works for most webmail. I tried it with Yahoo, just to test it, and it worked It is has a configuration to work with Hotmail.I am not going to delete my Hotmail folders to try it while I can currently D/L to OE :-))

1 more replies
Relevance 64.37%

Hi Guys

I have an old hotmail account so I can use programs such as outlook to view my e-mails which is what I have been doing for many years though Outllook 2002,2003 and now 2007. Everything has been fine up until this week when I started getting a 0x800cccf0 error. I have looked this up on google and it tells me that it happens when you have more than one hotmail account I don't and that is only for outlook 2002. I have attached a jpeg so you can see the error message in full. I don't know if it is a hotmail problem or not my NTL account is working fine. The PW is correct as I can log onto the webmail.

Any Ideas


Running windows XP pro

Answer:Hotmail (old account) issue on Outlook 2007

6 more replies
Relevance 64.37%

I have perused many forums about this and can find nothing that is comprehensible or useful!

I have created a folder in my Outlook for my Hotmail account, and the Inbox contents have come over but not the folders. It seems a simple request but I can't find a solution.

1. I don't need Outlook Connecter - the account is already created.
2. Microsoft Help is useless, so please don't tell me to go there!
3. If you are going to speak to me of .pst files, please explain what they are, where they are and what to do with them!

I can't find anything in the Outlook menus - am I missing something? I also can't find anything in Hotmail.


Answer:How do I import Hotmail folders into my Outlook account?

Hi, welcome to the Forum.

I use Outlook for Hotmail. Using Outlook connector.

What version of Outlook are you using ?

Have you got Outlook Connector installed ?

3 more replies
Relevance 64.37%

I have deleted and recreated the *.ost file several times and it still asks for the password several times and then comes up with the following message. "Cannot expand the folder. The set of folders cannot be opened. The file C:\Users\Ed\AppData\Local\Microsoft\Outlook\sundancer245_hotmail1.ost is not an Outlook data file (.ost)." I have no problem accessing this account in FireFox and none of my other Hotmail and Outlook accounts are causing this problem in Outlook 2010. I am running Windows 10 on this computer and on my Wife's Tablet and I can access the Problematic Hotmail account from the Tablet and also from my new Lumia 950XL windows Phone 10. Can anyone help me solve this problem? Thanks, Ed

Answer:I have one Hotmail account I cannot view in Outlook 2010. How can I fix this?

Do you have the Hotmail Connector installed?

3 more replies
Relevance 64.37%


I have a Microsoft account and I am using it with Windows 10.

I want to use the Windows 10 built in Mail App.

It seem very nice.

I added multiple Gmail and Yahoo accounts without any issue.

But, finally, when I want to add more Hotmail accounts Windows 10 told me to use "Windows Hello" or something like that.

I really don't want that Windows adds ANOTHER USER in my computer, I only want to use MULTIPLE Hotmail/Outlook mails and their contacts and calendar!!!

I am afraid that it will add them as USERS of the computer, I don't want it!!!

PS: I found an half solution, I don't add the Hotmail account as "Outlook" account but as GENERIC INTERNET account. And it works. But I cannot use CONTACT and CALENDARS of it.

More replies
Relevance 64.37%


Im having a problem configuring MS outlook express from where I want to view the contents of my hotmail account.Would it be possible to read in outlook the other email accounts I have just as how hotmail account is added?Thank you.

Answer:Cant View My Hotmail Account From Outlook Express

Are you certain that your Hotmail account supports POP E-mail?

5 more replies
Relevance 64.37%

Does anyone know how i can change my OL account from freeserve to hotmail?My server is blueyonder but it never changed the OL account when i left freeserve...

Answer:changing outlook express account to hotmail

7 more replies
Relevance 64.37%

hi folks,

I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

6 more replies
Relevance 64.37%

I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

Please do not start more than one thread for the same issue.

Closing duplicate.

Please continue in your other thread where you have a reply until the problem is solved:

1 more replies
Relevance 63.96%

Windows Live Hotmail provides an option to Add Services from various other Websites to be linked with the user's hotmail and provides updates about that sites on the home page of hotmail account of users. All the services so added in the list are categorized as likely to be easily understood. Near about every social network, community forum, several image service provider etc. Complete list can be seen easily from the home page of your hotmail .
Click on Add Web Activities on the Home Page of your Hotmail Account.
Now You can see the complete list of the Service Providers names alongwith category view also.
As I already added Facebook so it is marked with a Green Tick Mark.
You can choose anyone Service which you want to avail like here as Flickr:
It is asking to Add Flickr service. Click on Add Flickr. After this it will ask for your Yahoo account detail to log you in to your Flickr account. After you suuccessful login, your update of Flickrs will be available in Hotmail Account from where you can share photos you uploaded with rest of world and updates comes ot Hotmail, Messenger and rest of Windows Live.
So this is how you can set your Web activities and add it to your Windows Live ID. Simple and amazing Windows Computing!!! Source: UnlockWindows

More replies
Relevance 63.96%

Today morning, Microsoft has enabled a link to download the new version of Windows Live Messenger Beta Build (15.3.2717.520) for MVPs in Spain. Not sure if any of our MVPs got access to it.
A Windows Live MVP, Nacho Osendi Bordel even posted a video of the new messenger in action at Messenger Adictos (Spanish site)

Answer:Windows Live Messenger & Hotmail BETA Build (15.3.2717.520) go live

Thanks for the update. Just blogged about it.

4 more replies
Relevance 63.96%

Dear reader,

Since last year we've been encountering problems with our outgoing mails to hotmail, outlook and live mailboxes. These are automatic mails generated by our system (webshop) and mails that have been send by employees. At first the mails came into the spambox
from our customers but since 3 weeks no mails arrive, not even in the spambox. I've checked the spamdatabases with our domain ( but it all checks 'OK'. Can anybody point me in the direction of a solution?
Thanks in advance!

Tom Raaijmakers

More replies
Relevance 63.96%

I am wondering if my Hotmail address causes differences on the interface in Windows 8 as opposed to a true ms or live email address. One reason I ask is that at the top left of the interface of MAIL it says Hotmail. When I log on to in a browser I have the "gear icon" for settings. When I click on the METRO TILE MAIL and the interface is presented along with my mail I can find no where to change settings. If I reveal the "charms" and click on settings I can see nothing that helps?

> Would I have more options if I were to obtain a true MS email and not use Hotmail addy
> If there is not difference, why can't I find the gear icon or a place to change settings?
Thanks greatly! jack ":-D

More replies
Relevance 63.96%

good deal of web traffic on this but no solution I can find. Seems to be recent all over the globe.
Scenario is: use of Hotmail Accounts [Livemail accounts] in Outlook Express 6, outgoing SMTP fails, Error message is:

"Server Response: '503 5.5.2 Only one STARTTLS command can be issued per session', Port: 25, Secure(SSL): Yes, Server Error: 503, Error Number: 0x800CCC65"

Anyone know what this is about?

Answer:Live Mail / Hotmail Accounts Broken in Outlook, again

Is Microsoft giving me the implicit message that I should switch to Gmail?

I'm supposed to know what I'm doing with mail but these past few days have just been a zoo of problems, the latest being that by merely re-instating one of my accounts in my local Live Mail Client program running under Win XP Pro, mail got vaporized.

Last time this happened [inexplicable Live Mail client interacting somehow with the server, ditched my inbox] I found the messages in the Deleted folder. Was able to salvage the important ones.
NOT this time.
The Deleted folder was mostly emptied [how?} and the inbox reduced from about 400 messages [not a big deal in terms of % of my allocated space] to 7. Where did the others go? I haven't a clue.
WHY?... ditto. I haven't a clue.

Because of the past trouble I had with phantom/random problems with the Live Mail client, I had switched back to OE6, and it worked flawlessly until last week, when like a lot of users, my accounts [I have three hotmail accounts] suddenly could no longer access the SMTP server - so nothing outgoing went out. So as a matter of survival, this morning I reinstalled one of these accounts in the Live Mail client application. I seemed to gag and slow way down, then after awhile looked OK, but when I checked my Inbox, it was mostly gone.

Any clues?

I tried to login and post messages to the "Answers" group but there are issues there also. I give it a perfectly good live mail id and it won't ... Read more

3 more replies
Relevance 63.55%


By default, when adding hotmail accounts on Outlook using EAS, the account got added with FULL HOTMAIL NAME:
[email protected]

There was a process by which the left pane of Outlook showed any Name that user wanted.

Now with reconnecting Hotmail account in Outlook (going to Exchange), the same situation of FULL HOTMAIL NAME in the left panel has come up.

The older process (with EAS) does not work.

Any ideas?


Answer:How to rename Hotmail account after reconnecting on Outlook 2013

When you say old process were you connecting to "Hotmail" as a POP account?

Mine shows exactly as yours does but even before I did the reconnect it showed that way.

3 more replies
Relevance 63.55%

I am running Outlook 2003 on Windows XP Prof. I installed Outlook Connector 12.1 and added my hotmail and MSN accounts. Both showed up in my mail folders list and both connected to the web and downloaded just fine.

When I tried to Send/Receive just my hotmail account, it was not listed in the Send/Receive group, so I checked the Email Accounts list. The hotmail account is not listed in my Email Accounts list (tools, Email Accounts, View/change), yet it is showing in the Mail Folders. I can send mail from that account if I hit reply on a received message but not if I try to select that account on a new message. I uninstalled Connector, and removed MSN from the list but I cannot remove hotmail as it’s not on the list of accounts. When I try to close the folder (right click, close [email protected]) I get an error saying to use the Email Accounts list to remove it...but it’s not on the list.

Any idea how to remove an email account that shows up in the Mail Folders but is not listed as an account in the Email Account list? Any help would be greatly appreciated.

Answer:Solved: Outlook Connector- remove Hotmail account


Welcome to TSG!

Try this:

In Outlook's Account Settings window, go to the Data Files tab and select your Personal Folders and click Open Folder.

In the window that comes up you should see a file named emailid_hotmail.ost. Close Outlook and delete this file.

Reopen Outlook to see if Hotmail account is gone.

3 more replies
Relevance 63.55%

So I currently have a "live" account, is it possible for me to move to a outlook account without losing my account information. Example being my xbox live account is attached to my live email, if I moved to outlook would I lose my membership, purchased movies, xbox music subscription and xbox G points I have earned? Thanks for any input.

Answer:Can I go from a live account to a outlook account?

You could add an account & leave your present account intact.
If you want screenshots let me know.

30 more replies
Relevance 63.14%

Noticed this when I had accidentally selected Keep me signed in on a PC not belonging to me when checking my emails using Windows 7, IE10 and web interface. Need help to find out how to avoid this kind of situation.

Scenario: Opening with IE10. Logging in with my [email protected], accidentally selecting Keep me signed in. All is well, check mails, reply to a few, sign out, closed IE10, shut down the computer.

Was leaving when someone I was waiting to go with asked me to wait 10 more minutes. With extra time in my hands decided to check my other Hotmail account, too. Booted the same PC, opened IE10, went again to and to my surprise it opened to my account I had checked earlier, directly without asking for credentials.

I was absolutely sure I had not only closed the IE10 and shut down the PC, but first selected Sign Out from menus. In my opinion this, selecting to log out / sign out should invalidate earlier Keep me signed in selection?

Came home, decided to test this. Here's how it went:
Opening on IE10, entering my [email protected] credentials and selecting Keep me signed in (this time deliberately):

Web interface opens, everything OK:

Selecting Sign Out:

Sign out successful:

Logging in with another Hotmail account, this time with [email protected], not selecting Keep me signed in:

Signing out from this second account:

Sign out successful:

Closed IE10. Reopened IE10, th... Read more

Answer:IE10 bug? Hotmail / Live / Outlook web interface security compromised?

I don't know if this might help as it's about Win8/IE10, but you can take a look.
Maybe IE10 is saving the registry cookies noted in the the last post (Dec. 20, 2012)?
If you have a PC with IE9, could you test that and see if you have the same issue?

Disable Automatic Microsoft Website signon in IE10

3 more replies
Relevance 63.14%


Join Date: Aug 2009
Windows 7 Home Premium x64
77 posts
Pittsburgh Pa USA Dresden Germany

Windows Live Mail & Windows Live Hotmail Plus


I use at times both the WLM & W Live Hotmail Plus.

If I use the Hotmail I can not place a foto in the body of a message however I can send
one as a attchment.

If I use the WLM I can add a text sig, a foto sig, or both if I use the layout format and
stored pics.

What puzzles me is if wish to set-up a permanent sig I can create the text but when I
attempt to add a foto and select the source the system opens but when I select pics
the file is empty.

My sequence to try to set up a sig is as follows:

Select NEW message, then I go to the tools, options, and signature

Thanks for any info

More replies
Relevance 63.14%

I have a IMAP Hotmail account running on Outlook 2007 and suddenly it doesn't delete emails when I use the delete function on the toolbar and only sometimes deletes when I use the keyboard delete key, only then after going to another folder and coming back to my in box. I have tried running Account Setting again, even reloading my account. I used my Office 2007 disc to delete Outlook and reload it and still the problem persists. I have used Outlook 2007 and Hotmail for years without this problem. Has Windows 10 done something in an update that might cause this or what else could be my problem?

More replies
Relevance 63.14%

I recently loaded a pop3 Hotmail account to my Outlook 2010 since I was having problems with the MAPI Hotmail sending multiple copies of emails with large attachments. I am hoping the pop3 version will eliminate this problem; however, I can't seem to get the pop3 account to find my contacts and Contacts folder does not appear in the folder list. This is stressing my pea sized brain and I sure could use some help.


More replies
Relevance 62.73%

my os is windows 7 professional. i have configured windows live mail 2011 to receive mails from my gmail & yahoo accounts. gmail set up has been ok. however after setting up yahoo account i received only a few (9 total) recent mails & nothing more. i re-checked the account settings which were ok. please help me resolve this issue.

Answer:configuring windows live mail

Check Yahoo account and see if there are > 9 emails.

Send yourself a test email from your Live or Google account to your yahoo account and see if it comes through to Live Mail.

2 more replies
Relevance 62.73%

Decided to uninstall the beta version of the upcoming windows live.

Restarted my pc and then installed the current version. It set messenger up fine, (somehow it knew my login details and password still)

But windows live mail is not working, when i try to open it i get

i wait a few seconds and screen goes off. But it doesn't open...

I've reinstalled it but no luck. It worked before i upgraded to the beta

Any ideas?


Answer:Windows Live Mail configuring

bump ^^

4 more replies
Relevance 62.73%

What way do you prefer to read your email?
I previously used Windows Live Mail (Desktop) bundled with Messenger. But now that Hotmail works super smooth in Internet Explorer 9 & includes messenger, the desktop version seems redundant. Using the browser savings firing up two additional programmes.
Microsoft appears to be concentrating their energy on Internet Explorer &

Answer:Windows Live Mail (Desktop) vs. Windows Live Hotmail (browser)

I agree to a point, Microsoft does look to be focusing its energies on improving IE9 and Comparatively, I do find my Windows Live Hotmail (desktop) to be sluggish at times and quite a bit of a resource hog. But I nevertheless prefer to sue it because of the convenience. It remains in my system tray and notifies me when mail arrives. You need not have Messenger load when WLM does; you can always seperate the two.
Therefore prefer using WLM (desktop).

5 more replies
Relevance 61.91%

I use Lumia 630 Dual SIM and if I configure Office365 account with my Office in my phone, will I be able to delete it later if I don't need that account in my Office?

Answer:Need help regarding configuring Office365 account on Windows phone 8.1?

Phones don't use a license from Office 365. The log-in is just to sync your data.

2 more replies
Relevance 61.5%

Hi there. I have tried to configure Windows Live mail for Gmail. The program is successfully receiving mail but not sending. The error message I am getting is:

The connection to the server has failed.

Subject 'test'
Server: ''
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): Yes
Socket Error: 10061

Can anybody help?

Answer:Issue configuring Windows Live Mail for Gmail

6 more replies
Relevance 61.5%

[font=verdana,geneva]Starting today, the Live Team will begin rolling out a massive 36-language upgrade from MSN Hotmail to Windows Live Hotmail. This is the biggest Hotmail update ever seen: the new version of Hotmail improves safety, productivity and flexibility across clients on the web, desktop and mobile phones.[/font]

[font=verdana,geneva]Today's rollout begins at [/font][font=verdana,geneva][/font][font=verdana,geneva], where new user accounts will be created as Windows Live Hotmail accounts; existing MSN Hotmail users will be able to upgrade their accounts to Windows Live Hotmail by clicking the green Join Windows Live Hotmail button in their accounts after logging in. The rollout is expected to occur gradually and continue throughout the next couple days.[/font]

[font=verdana,geneva]Windows Live also announced a brand-new, free email client called Windows Live Mail, the successor to Outlook Express and Windows Mail on Windows Vista. Also coming is a new Outlook Connector which will allow you to sync your Windows Live Hotmail account to an Outlook 2003 or 2007 client.[/font]

[font=verdana,geneva]Read the Hotmail Team's blog post on the launch, including a video of Hotmail's evolution from 1996 to 2007. [/font][font=verdana,geneva]Also, Kip Kniskern from LiveSide chatted with Windows Live Product Management Director Paul Major to find out a little bit more on the launch announcement.[/font] Read more

Answer:MSN Hotmail becomes Windows Live Hotmail

I have just clicked to change over - from what I can see of it so far, it looks a lot less cluttered than the old Hotmail, and all your bits and pieces (old messages/new ones, etc.) are instantly transferred It's nice not to have flashy ads going on as you read mail ... darned things always make me feel dizzy. Thank you for posting those interesting links Mucks

3 more replies
Relevance 61.5%

I'm trying to close an email account that keeps crashing Thunderbird.

But the instructions I found on the web don't match what I see on the web site.

I've tried to upload screenshots to photobucket, but I can't get the upload to work, so I've attached the screenshots to this message.

First, look at the attachment titled "Close Outlook Account Web Image" which is a screenshot from the instructions I found on the web. The instructions read: "click on the gear icon in the upper-right...choose ?More mail settings'"

Then look at the attachment titled "Close Outlook Account What I See." As you can see, "More mail settings" doesn't appear on that drop-down menu.

I'd be grateful if someone reading this could point me to a set of instructions that match what I'm seeing at the web site.

More replies
Relevance 61.5%

I seriously am confused because I have an outlook account while my boss has a live account and I sent an important email to her. I don't know if she will receive it and it's almost deadline so I am really uncomfortable not knowing this.

Answer:Can you send an **** email to a **** account?

Why do you think she would not receive your email to her, if you used her real email address. Email isn't a closed for profit system.

5 more replies
Relevance 61.09%

windows live mail email account for - not Office 365 account

Opereting system - Windows 7 Home Premium.

I use windows live mail version 9.

The account on there at the moment is an Office 365 account for,

I wish to set up two other email accounts which must not be Office 365 accounts but still using btconnect settings.

Can you provide full setup details including server details and details of port settings.

Any help would be much appreciated .



Answer:windows live mail email account for - not Office 365 account

Incoming mail (POP3 or IMAP) server field, enter

Outgoing e-mail server (SMTP) name field, enter

User name: from your btconnect account Just use the part of the email before the
Check the Outgoing server requires authentication box.

1 more replies
Relevance 60.68%

Hi there. I have tried to configure Windows Live mail for Gmail. The program is successfully receiving mail but not sending. The error message I am getting is:

The connection to the server has failed.

Subject 'test'
Server: ''
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): Yes
Socket Error: 10061

Answer:Problem configuring Windows Live Mail for Gmail in Vista

Try using your ISP's SMTP mail server. It should be something like

1 more replies
Relevance 60.68%

Following on from the thread about changing Windows Live ID (New mail address, new Windows Live ID???), and successfully integrating the new account into Office Outlook 2007, I'm discovering to my disappointment that the new account can't filter mail.

With my old pop/smtp account, I could set up rules to divert mail from specific groups or senders to a specific folder. For example, my pop account filters out and places email from the various Yahoo forums I subscribe to into specific folders created for the purpose. This is the function of the "create rule" facility in Outlook 2007.

Now the new Windows Live email setup is what they call an imap account. It has its own pst file and its own inbox and outbox in Office 2007 Outlook. These can't be merged with the old inbox or outbox because they're two different systems apparently.

What I can't understand is why I can't "create rules" for mail coming through my Live email account. Or rather, I can create the rules, but the imap system just doesn't follow them. No Yahoo forum mail is placed automatically into the relevant Yahoo forum folders in Outlook 2007.

Have I misunderstood something, because an email service/account which doesn't allow me to create rules or filter mail, is not really much use to me

Answer:How to filter mail with a Live account in Outlook 2007?

you might be able to set up rules if you go into the web version of the live email account
This way it will filter before it gets into your outlook 2007

2 more replies
Relevance 60.68%


Would it be possible to add my e-mail addy to Outlook Express 6?
If so, a dummies guide on how to do so would be greatly appreciated, lol.


Answer:Can a e-mail account be added to Outlook Express 6?

Or, if not a addy, what about a hotmail addy?

2 more replies