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Computer keeps shutting down. Worse CC

Question: Computer keeps shutting down. Worse CC

I have no clue at all what is wrong.
System keeps turning off (I mean OS I guess is what keeps shutting down as opposed to the power actually going off).
Now it seems far worse after running C Cleaner. I usually Wise Registry Cleaner but my system has been almost at the edge of lock up a lot lately.
I run the following at least two times a week:
Iobit Defrag and Optimize
Wise Registry Cleaner

and a couple more.

Any ideas?

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Preferred Solution: Computer keeps shutting down. Worse CC

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Computer keeps shutting down. Worse CC

Excellent advice. I don't know why I didn't think of that backup myself.

As for the phantom SP3 error problem in December, it suddenly quit coming up. Not sure how that happened, but am really glad it finally just stopped happening.

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We are using Windows XP Professional ver 5.1 SP3 on our laptop. Using IE 6

Recently, we started to get a lot of Pop ups and so my husband changed the settings to block Pop ups. He also decided to shut off the auto update feature as it was taking very long and do it manually once a week.

Since then we started to get a different - constant popup problem from Trend Micro Office scan that says URL Blocked and the URL is always\...... with a very long message everytime we browse anything (it doesn't matter what browser we use)

Other Problems:
1. We are noticing internet browsing has slowed down considerably
2. When I click on any link on my Hotmail web page it keeps showing its Loading which has never happened before. It takes several clicks for the link to finally work. It also keeps giving me a message Windows Live Hotmail has diconnected. Please try again later. This has also never happened before.
3. When I shut off the computer a window pops up showing Ending now RUNDLL32. It seems like it is saving information and trying to shut the program down but when its towards the end of the bar. It says program has stopped responding. So I have been clicking the END NOW button and then it shuts off OK.
4. Today when I switched on the computer, it gave me a Windows message saying error opening IE. I forgot to note it down. But some error wherein I had a choice to SEND report etc.

I think the situation is turning from bad to worse. We have scanned the compute... Read more

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I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!


Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

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Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


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My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

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Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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Ok I had another thread open so I appologize if this new one shouldn't have been made. I just freaked out cause i have a major problem that i think isn't related to the other one. (At least i think it isnt) I logged on to my computer and noticed this program force-fuc*ed me into downloading it. It was called Create A Monster.....Im pretty sure u've seen someone else with this problem before. Anyways, ever since then, my computer has gone EXTREMELY slow...At least when i log on to my User account. And i do mean EXTREMELY slow. I dont know if this has anything to do with createamonster.exe.....but im really wanting to finally get rid of all this crap on my computer. Im getting fed up with it and im about to just throw my hands up in the air and format...and i dont wanna do that...Thanx people for ur time....Here's my HIJ log.

Logfile of HijackThis v1.98.2
Scan saved at 9:28:13 PM, on 10/27/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\M-Audio Ozone\Install\Ozinst.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\scn... Read more

Answer:Woa!!! Computer worse than ever!

Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Turn off your System Restore.(if using xp) SEE HERE Reinstate it when your log is cleaned.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix the following by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted in RED will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\Program Files\SurfSideKick 2\SskBho.dll
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: ieautosearch
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program F... Read more

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Well this all happened after I accidentally clicked a "you have won a million dollars" pop up in the middle of a site. Every minute now my computer is getting worse and worse, Half of my desktop is filled with random programs now and more just keep coming. I've tried symantec antivirus, spybot S&D, and adaware, and nothing is working. I have been keeping up on windows updates as well so I can't imagine how things have gotten so screwed up in fifteen minutes. As a last resort I ran hijackthis and saved the log. Hopefully someone here can help me. Adaware will delete 220 objects then ill run it immediately after and 300 objects will be infected. I have no idea what's going on and I'm about to scream. Here's the log:

Running processes:
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\PROGRA~1... Read more

Answer:I've tried EVerything and my computer is only getting worse.

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My PC is having multiple issues, even after trying the R&R scans. Only SAS and Malwarebytes completed without any issues. The last scan, MGTools, ended with a blue screen. Combofix never started the scan portion, even after waiting 3 hours. Root Repeal seemed to finish, but came up with a message about an inaccessable memory block and then the computer shut down.

The current problems I'm having: Google redirect (IE); Hard drive errors (last one was right after power on); programs not opening over time; almost all files on computer are hidden; message about corrupt files in recycle bin (even though it's empty); volume doesn't work; some file on my desktop called "settings.dat" that was created today and, according to it's properties, opens with daemon tools pro.

These are the only logs I have. I'm not sure what the MGTools log will show after the blue screen incident. If there is any step that may seem like I missed it, trust me, I did everything I my PC would allow me to do in its current condition.

Answer:Need help! Computer going from bad to worse.

Also, Combofix started off by telling me that ESET antivirus was running. That can't be possible since I uninstalled it right before I started the R&R cleaning.

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My problem with the computer just gets worse. The browser gets redirected. I can't load IE. The computer is running very slow. Any help would be appreciated.

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:33:04 PM, on 3/13/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18882)Boot mode: NormalRunning processes:C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\SysWow64\Macromed\Flash\FlashUtil10e.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = - HKLM&#... Read more

Answer:computer slowing and getting worse

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions... Read more

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After i followed the required steps in the sticky for removing spyware, viruses and trojans my computer got worse. Evrytime i start the computer the internet does not work and almost evrything else dosent work. evry program has some error and IE freezes the second i got to a different site than homepage. I have windows 98 and ran all scans except the one for winXP listed on stick thread.

Answer:Computer got worse after scans

If you ahve already did all the scans did any of them not work? If all are done, and ok, please follow instructions at

and ATTACH a HJT log

gl hf

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I built a computer 2 days ago (Tuesday) with the help of a guy I know. It has an ASUS P5N-D motherboard, an NVidia graphics card ( forgot the model, but has 512 Mb), a 1Tb seagate SATA hdd, forgot what the DVD-CD Burner was, an LG775 Dual-Core Intel Processor, 2x2 Gb of RAM, a 600W power supply, and 6 decent fans between it all (2 on the case, 1 on the power supply, a on the CPU, 1 on the motherboard, and 1 on the video card). When I installed xp SP3 and installed the drivers, the hdd was conflicting with the motherboard driver and the guy found a patch for the driver which fixed the problem. Last night though (Wednesday), I had been installing software all day long (such as photoshop, WoW, etc.). I was letting the WoW patches download (950 Mb), and a couple of other downloads finish over night, but I decided to make it sleep overnight. This morning however, It froze I guess mid-start and I had to restart it. I tried to start WoW and firefox and they would load in the task manager, but get nowhere (WoW was sitting at 76 b, and firefox at 3,260Kb). I restarted one more time, then they wouldn't load at all, I ran a scan with AVG 8.0 free, bu I had it shut down after it finished since I was gonna be gone all day. Now I can't find where it would save a log of the results, and it isn't even running now, background processes in the task manager won't even fully load. When I try to start ANY program now, it won't even start loading in the task manager. When I end a process... Read more

Answer:just built a computer, now it won't run anything and seems to be getting worse!

Hi !

What's the exact brand and model of the video card (nvidia is the chip maker, not the manufacturer) and what's the exact brand and model of the power supply ?

Enter the BIOS at startup (press del), locate the hardware monitor screen and give us the temps, fan speeds and voltages (+3.3, +5 and +12V) you'll see there.

Remove the 2 case fans and leave only one memory stick in the first DIMM slot (XP 32bit can't use 4GB anyway). See if it helps.

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A few days ago I noticed some odd things with my computer, it would start off with thing like me loading a Myspace page and the music player not loading etc, then progressively over the past few days its been getting worse and worse, to the point where I can only view my hotmail page just as I turn the comp on, but about 15 mins after its been turned on the page refuses to load, many links on websites wont load, MSN disconnects itself and wont reconnect and now my most recent issue of the internet disconnecting itself at times.

Usualy if a problems cropped up, Spybot or Adaware usually flushes it out, but neither of those programs when run normally, or in safe mode have done the job, Ive tried all I can think of and even my brother doesnt know whats wrong, and thats usually quite rare ; )

So I did some further research and have seen that some problems have been resolved via a Hijackthis log, which I will post a log for my computer in the hope that my problem can be resolved as my life is becoming much more difficult with me living through this machine nearly all of the time hehe.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:17 PM, on 11/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\services.exe... Read more

Answer:My computer is getting progressively worse

Hi and welcome to TSF.

Apologies for any delay in replying, but we have been rather busy lately, and, of course, all our helpers are volunteers.

Since it has been a few days since you first posted, please follow these instructions if you still need assistance.

Download Deckard's System Scanner (DSS) to your Desktop . Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - minimised > extra.txt and maximised > main.txt.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it).
Please attach extra.txt to your post.

To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

I will monitor this thread for your reply.

Thank you for your patience.

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I have a lenovo T60 and it has been really buggy lately. I ran combofix but it didnt seem to really help. I never got a reply on my last post so i read problems similar to mine to try to fix it. My anti-malware program cant run for some reason. I have symantec antivirus and i dont know how to disable it. It just recently gave me this infection notification
(Scan type: Manual Scan
Event: Security Risk Found!
Risk: Hacktool.Rootkit
File: c:\windows\system32\drivers\uacbpikhlni.sys
Location: Unknown Storage
Computer: ISN01107
User: ISN01107\Administrator
Action taken: Clean failed : Quarantine failed
Date found: Saturday, February 21, 2009 10:59)

Its getting so bad that Just recently it wouldnt let me log on to the computer -as the log in box would not appear- and I had to boot it on a different option. which i almost died from because i didnt know how do it so i prayed i wasnt sentencing it to death myself. please help. heres another risk it just found
(Scan type: Manual Scan
Event: Risk Found!
Risk: Trojan.Brisv.A!inf
File: C:\Documents and Settings\Administrator\My Documents\LimeWire\Saved\maria lu.mp3
Location: C:\Documents and Settings\Administrator\My Documents\LimeWire\Saved
Computer: ISN01107
User: ISN01107\Administrator
Action taken: Clean failed : Quarantine failed
Date found: Saturday, February 21, 2009 11:04)
and my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:05, on 2/21/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v... Read more

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So I have a lenovo sl500 laptop, that runs windows vista home basic.
I went to turn it on yesterday, and it did all the normal things.
It went to the thinkpad lenovo screen, then gave a windows progress bar at the bottom ( like it usually does ) gives the circular vista icon and sound, and then brings up the user login screen. I log on, it says welcome, and brings me to a black black screen. I have a mouse on screen that responds to movement, but not respond to right or left click. It stays here and doesn't load the home screen. I have run the memory test application from the start up. It said I had an error # 8603. I have found that this means CMOS checksum bad. I have run the setup bios utility, and set everything to manufacturer defaults. Still nothing. I hav checke the back up battery, and it meters at 3.1 v ( Which is good..) so. Do I have a bad motherboard, possibly a bad hard drive? Whoever can help it would be appreciated.

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Long story made short. About a year ago my laptop crashed, I panicked and went to K-Mart and bought a Toshiba Satellite C55D, cheap laptop (400$) but I needed internet access that same day. Right outta the box I had issues, lots of lag and I have Charter high speed, no problems before. Computer just stops for like a minute at the time, Called Toshiba and the situation got worse. They said they didn't warranty the software which they claimed to be the problem, wanted me to pay 150$ for tech support on a brand new laptop. I refused and have struggled with this laptop ever since. I will never buy anything else made by Toshiba again. I have a AMD E1 Processor. Can't even watch Netflix some days. Can anyone help?
Thanks LD

Answer:The Worse Computer Experience Ever

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Just recently my computer has started to reboot itself with monotonous regularity. I am running XP on an 1800xp machine.It apears to happen after using programs like MS Publisher etc, in fact it has become almost impossible to use Publisher as it crashes so often. Today I tried to do a disc cleanup on my C drive and this proved to be impossible as it crashed out almost as soon as it started to do the initial check. The error message that I get is as follows.C:\WINDOWS\Minidump\mini080403.dmpC:\DOCUME~\Arthur\LOCALS~1\Temp\WER4.tmp.dir00\sysdata.xmlThis is the most regular error message.Is there anyone out there that can throw light on this for me as I really could do without having to reformat and go through all of the grief of setting up again.Thanking you for any help.

Answer:Computer taken a turn for the worse

A reformat should always be the last option and I suspect that it is more likely to be a memory problem.First of all check to make sure that it is properly in place by (with the PC disconnected from the power supply) opening up the PC tower and using the side clips to pop the RAM stick out and then reinsert it. If the PC still won't work then click here to test your memory. If it is properly in place and the test shows there to be a problem then it is best to get some from click here as their Memory Selector will help you pick the right memory for your PC. There turn around is very quick and anything ordered tonight you should have by Wednesday. If you have more than one memory stick then test each one independantly to see which is faulty but remember that there should always be a stick in Rimm 1 on your motherboard so a bit of switching around is required. Hope this helps.

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When I booted up my computer this morning, Windows loaded, I signed in, and then it took nearly an hour and a half to get the program icons to come up on the desktop. When I try to open one, it can take upwards of 20 minutes to do so, then response within the program is no better. It seems like all the resources are under use, but no one can see what's bogging it down. Can you look at the attached HiJackThis log and let me know if you can see the problem.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:36:39 PM, on 4/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\So... Read more

Answer:Computer slow or worse

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It started off with opening any sort of media application, like a video or a game, and after having it go for 2-3 minutes, the screen would hard-lock, a various assortment and array of colored pixels would sprawl across the screen, jumbling it and making it completely unreadable, and, if any sound was occuring at the time of the freeze, it would loop continuously in a most annoying fashion. I shut down the computer and restarted.

It then progressed into a much worse state where, upon start-up, the black screen (the computer is a Dell XPS 730, by the way. Graphics card being a Nvidia 9800 GT, with Intel Quad Core Q6600 processors, at 2.4GHz. The PC is two years old) with the big blue 'DELL' logo, would have flickering pixels scattered across the screen, being much more prominent than before, making the screen THAT MUCH more unreadable. There were also various colored 'smiley-face' icons at various spots across the screen (these appeared most-prominently when I attempted to open my BIOS menu to find some means of fixing this. The screen was riddled with them). I wondered if this was a hardware malfunction at this point, or some sort of virus. I wasn't sure why hardware malfunctioning would cause a large portion of the screwed-up pixelated garbage to be taunting smiley-face emotes. The pixelation of the screen was so bad, I could not even SEE the Microsoft-icon button to press and enter my password for login (OS is Windows Vista 32-bit). I had to shut-d... Read more

Answer:Computer is getting progressively worse...

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hi,, I hope someone can help me.. My computer is REALLY, REALLY slow... no matter if I am on the net OR just working on the desktop, it takes forever to do anything.. I have run all the diognostic, restore and clean up programs I can think of, but still no improvement...I have xp, 3ghd, 256 ram.. not sure what else is needed but thats a start..thankyouvicky :-?

Answer:computer is worse then a turtle...

Your hard disk is only 3 GB? Are you sure?    Also, 256 is enough to slow a system down pretty well. What programs do you have running in the background while on the computer? Which antivirus protector do you have? Are you sure that you're virus free?Flame

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Hey gang,
Since you all helped me with my pc, I am hoping you are willing to take a crack at my father-in-law's pc, I'm gonna explain the problem to ya here, because i'm getting nowhere fast. It won't let me into the "my computer" section to remove any unwanted software. It took me 6 times to be able to get to this website. I cannot (for some strange reason) find HighjackThis to download. And at the moment it is refusing to download Adaware. This is something that needs to be taken care of immediately. Poor man also has unwanted popups, I'm sure he's been infected with spyware. We need your help ASAP.
Please send me the info so i can download HighjackThis,

Answer:this computer is worse than mine

Ad-aware and Spybot are both a little too big, but HijackThis can fit on, and in fact be run from, a floppy disk. Copy HJT from your machine to a floppy, take it to your FIL's machine and run it. Copy the log back onto to floppy, take it back to your machine, and them post.

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No matter what we try the computer gets worse. First the cd rom quit working. When you  put a disk in you can see it reading it, but nothing else ever happens. Well Now IE and FireFox are not working. Can't connect to the internet, but can connect wirelessly with a laptop. I've tried a system restore there is nothing to restore to so can't do that. Can't do windows update because I have on internet explorer. AVG is not working now and it's getting slower and slower. I ran a Dell PC recovery on it and it only made thing worse. That's when AVG quit working. AHHHH Well that's the biggest of the problems. Small one is hubby is trying to play warhammer, but it keeps saying conflicting with musicmatch jukebox and I can't delete jukebox, computer won't let me.     HELP!!!

Answer:Completely lost, Computer keeps getting worse. HELP!!!

Welcome to the CH forums.Please wait, one of the CH authorised malware removal specialists may want to assist.Meantime please read this and respond with as much infor as you can muster.Good luck

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Hi everyone! I run WinXP sp 2 with 1G ram. Lately my computer has been getting progressively slower. It lags when switching between windows or closing windows, or opening new programs, and programs just randomly freeze up (mostly firefox, MSN, and photoshop). It does this quite frequently and it never has before. It's also been idling at a higher CPU usage than normal. At first I thought it may have been my webcam, since lately having it on will shoot my CPU usage to 70-85% (or even 90 sometimes) when it wouldn't normally go over 50% in the past. I would reinstall the driver, but I can't find the CD and can't locate it anywhere on the internet. I've come to notice, though, that even without webcam on, my computer is so much slower and more easily overwhelmed than it has been in the past. I tried many of the things in your "slow computer?" forum to see if I could fix it, which included defragmenting, getting rid of old programs, etc etc. Anyhow, while those things showed temporary improvement, it didn't help overall. I've been quite hesitant to post on this forum because I'm very afraid of there actually being nothing wrong with my machine and me having wasted your time. Though I really can't deal with this lag, so I'll bring myself to post anyway. ]:

Here's my hijackthis log. I'm not sure if you require any other logs, but if you do let me know D: Oh, something random. My friend once told me I was supposed to have 3 or 4 svchost.exe processes running? is it bad t... Read more

Answer:Slow Computer! Been getting progressively worse.

Hello, Shinerai
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .
We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirror
This is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on your syst... Read more

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Hello. I appreciate all the help that anyone can give me. For an understanding of what is happening/ how this all started, please see a thread that I started today, here: threadNew info that wasn't posted in that thread: My internet has recently stopped working. None of my browsers are loading anymore (mozilla, opera, or rogers yahoo)I have run MBAM several times to no avail. SAS had only found tracking cookies, nothing else. TDSS Killer continues to report something in the "atapi" driver, but won't take care of the problem after it instructs me to reboot.::DDS LOG::DDS (Ver_10-03-17.01) - NTFSx86 Run by Compaq_Administrator at 19:12:05.17 on 14/05/2010Internet Explorer: 6.0.2900.5512Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1276 [GMT -4:00]AV: Rogers Online Protection Anti-Virus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}AV: Norton Security Online *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}FW: Rogers Online Protection Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}FW: Norton Security Online *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupC:\Program Files\Rogers Online Protection\Rogers Online Protection\Fws.exeC:\WINDOWS\system32\Ati2evxx.exeC:... Read more

Answer:Malware- Infested Computer, Getting Worse

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.1.Please do not run any other tool untill instructed to do so!2.Please reply to this thread, do not start another!3.Please tell me about any problems that have occurred during the fix.4.Please tell me of any other symptoms you may be having as these can help also.5.Please try as much as possible not to run anything while executing a fix.If you follow these instructions, everything should go smoothly.Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.:run combofix:Please visit this webpage for download links, and instructions for running the tool: ensure you read this guide carefully and install the Recovery Console first. The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.Once installed, you should see a blue screen prompt that says:The Recovery Console was successfully installed.Please continue as follows:Close/disable ... Read more

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Hi guys.

Basically i returned from Uni to find my dad and bro both had new desktops, and wanted to chuck the old one away. Rather than this i thought i would connect it to my tv in my room and have a desktop for games alongside my laptop.

Its a Medion PC MT5/ MED MT89, with 512 Ram and runs Windows XP. The processor (which becomes more important as you'll see, is a 478 pin 1.6ghz P4 SL5VH).

So i connected the tele and the pc up and booted it. It started up fine witht he memory checks and what not but then suddenly crashed with a blue screen error saying unmountable boot volume etc etc...Thinking it would be the boot.ini i set about trying to boot it from CD. I changed the boot sequences, and even then for some unknown reason it just would not boot off the cd.

Bearing in mind it has DVD drive as well as a CD drive, i selected the DVD drive as the primary master as the CD didnt seem to have power. Tried it again, and yet no boot up...

Thinking someone might have done something to it, i opened it up to check the wires and connections and in doing so found it to be filthy...i set about cleaning it out, until without thinking twice i'd RIPPED THE HEATSINK & FAN OUT!!!! Unbeknown to me, the processor was glued under that and i'd ripped it out without unlocking the mechanism as it was covered by the heatsink...I tried to put the Heatsink (with the processor still pasted to it) back into the motherboard but i couldnt get it to sit or lock in. The pins do not s... Read more

Answer:HELP - Old computer was buggered up,ive only made it worse!

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A couple of days ago, I did a system restore, took what files I needed, and reformatted afterwards. In the past, I got freezes every now and then, even after unchecking some of the stuff I didn't need starting up at login. Now, it freezes at the same rate, if not, more often than before. I'd really like to find out what the source behind all this is.

Specs: HP a1440n Windows Home Edition, SP3 2.80 GHz, 2 GB RAM

Here's a HiJackThis log as well, to help you out:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:57:12 PM, on 27/03/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
h:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
H:\Program Files\LSI SoftModem\agrsmsvc.exe
H:\Program Files\Microsoft Security Client\msseces.exe
H:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
H:\Program Files\Windows Live\Messenger\msnmsgr.exe
H:\Program Files\Windows Live\Contacts\wlcomm.exe
H:\Program Files\Mozilla Firefox\firefox.exe
H:\Program Files\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CE... Read more

Answer:Computer's performance worse than before after reformat

Do you really expect anyone to read that mess?

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Hi all,
I know this is and old-school post but I'm having problems with my laptop just chewing up CPU and Memory for no obvious reason (to me) even when idling. I'm running Windows XP with 4GB RAM (I know it only accepts 3GB of it) and twin Intel 1.5Ghz processors which should cause XP to run fine. It also takes a long time to boot, showing a black screen with a single flashing white cursor which it never used to do. This screen lasts for around 30 seconds before windows kicks in. I have tested my laptop using various anti-virus and spyware software (1 at a time!) and found nothing. I have also run HijackThis and below is the log post, if that helps anyone identify the problem. Also, I have a 150GB HD with 127GB free, and I have defragged it etc. Here's hoping for a solution.

Answer:My Computer is running slow - and getting worse

Whoops, forgot the HijackThis Logfile.....Here it is:
Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system3... Read more

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Last week I got a virus of some sort on my computer and ever since it hasn't been working properly and I keep getting a lot of pop-ups. Within the last few days I've also started getting warnings on my internet screens themselves. Everything is in red and it says Warning: You're computer needs to be scanned, viruses detected. I've been scanning it daily with avg, but it is never completely resolved. It may seem slightly better after the scanning but later it will be even worse than it was prior to the scan.

Please help! I don't know what to do....

Thank you!

Answer:trojan virus keeps getting worse on my computer

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through allthe steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.


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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:30:57 PM, on 19/08/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\D-Link\D-Link Wireless G DWA-510\AirGCFG.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Realtek\11n USB Wireless LAN Utility\RtWLan.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSRe... Read more

Answer:Computer getting worse daily / crashing

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Very sorry to bother you and I appreciate your helpfulness. A few months ago I noticed I was no longer able to watch youtube videos and the like. I used to be able to without problem. Now it stops and starts. The computer began to bog down and run slower, getting worse over time. Today I was going to try to "clean house". I ran Spybot S&D, and then downloaded and ran Glary Utilities, Registry Mechanic, and Spyware Blaster. Now it's a mess, I don't have sound anymore. I have an older system and can't afford to upgrade now, but it did run a lot better a year ago than it does now.

Thank you in advance for your help.

Answer:Computer Slow, no sound, getting worse

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Problem now Solved

Friends HP Pavilion running windows XP original problems were card reader was not working and no sound from speakers. When went to take hard drive home we were short on time and didn't shut it down just pulled power supply out from the back, said it would be right to do as done it over the years lots on mine and never missed a beat.
When got it home to power it up it came up with To Reboot properly or install CD.

The boot priority in the Bios goes CD - HDD - Network - Floppy

But it shoes the CD is the only one installed

Have done all the usual hitting of F1 F2 F8 F10 F12

Can enter set up but no improvements are made, help please , he needs his computer by the end of the day ?


Answer:Friends computer intrusted to fix is worse now

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Hey guys. I'm new here, and I didn't know where else to go. I've had the Google redirect virus for about two months, and now my laptop is also playing random sound clips. Also, each time I open Internet Explorer, it's telling me that I'm working offline and now I have to manually switch it to online when I want to use the internet. I have no idea what to do. Please help!!! Logs below:

When I turned my computer on this morning, a blue screen came up that I've never seen before. It said:

A problem has been detected and Windows has been shut down to prevent damage to your computer


If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable DIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F* to select Advanced Startup options, and then select Safe Mode.

Technical informations:

*** STOP: 0x00000050 (0xFB3EF000, 0x00000000, 0x8043ccB, 0x0000000... Read more

Answer:Computer Infection steadily getting worse

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that ... Read more

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i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.

The [H]orde needs You!

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Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.

At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.


Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly

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Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner: you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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i have windows xp. i recently ran updates for the first time since having it for a few months. complete disaster. all my display settings are messed up. my computer wont restore to previous points. and sometimes boxes that pop up for programs have no words. i dont know whats going on. any help would be usegful. is there any way to undo windows updates... or any way to fix my system restore to go back to before i did the updates.?

Answer:windows updates made computer worse

Was one of those updates service pack 2 ?

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The "freeze" seems to happen when the IE7.0 browser is open (though, I do not
necessarily think it is definately a browser problem). Anyway, drwtsn32.exe
always activates when this problem occurs, and wants to send a report.

I have reviewed the contents of the report on several occasions and it
basically shows the error in the same location every time with the identical
error (I think).

The error is always occurring here: C:\Documents and Settings\Daddy\Local

The only way I can unfreeze my computer when it locks up is by going to my
task manager and ending task on one of TWO drwtsn32.exe's.

I went to my event viewer and looked up my last crash information that was
sent to microsoft. It happened about an hour ago. This problem is starting to
happen more often now, and is finally annoying the hec out of me. It is an
application error, and here are the details straight from the event viewer:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 7/1/2007
Time: 2:30:27 AM
User: N/A
Computer: AWA
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 72 77 ure drw
0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 64 62 67 68 65 6c... Read more

Answer:Solved: Need professional HELP! Computer FREEZES - getting worse.

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I've got a very strange problem that occured after I did a trojan removal. Surprising enough my computer worked fairly well while the trojan was busy doing whatever it pleased. I ran my weekly scan with malwarebytes and naturally it found the trojan, asked to remove and reboot. I allowed it to...reboot occurs. I'm feeling hunky dorie..and then I log in. For some reason some programs open just fine like before. Others only open after a solid 6 minutes. And others take even longer. I have not a clue what happened. I did a clean boot with all of the non microsoft services turned off to no avail. What in the heck happened?! any ideas?

Answer:Computer is working even worse after trojan removal?!

Welcome, I am moving this from Win7 to the Am I Infected forum.Please post that MBAM log.The log is automatically saved and can be viewed by clicking the Logs tab.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.Also run these..Please Download TDSSkiller Launch it. Click on change parameters-Select TDLFS file system Click on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan results.>>>>MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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Hi i have a dell computer with windows xp. I bought a couple of games to play but everytime i tried to play one it said that i may need to update my driver and enable direct3d acceleration. So i went to and just started downloading a bunch of different things and honestly didnt know what i was doing. And now my computer isnt running like it suppose to. Is there a way i can uninstall everything or refresh my computer to start all over again?

Answer:Downloaded stuff to fix my computer but only made it worse

Im going to guess that you downloaded the wrong video or graphics or chipset can go to the add/remove and see whats listed. what you should do is go to the dell site and look up the model of computer you have and put in your service tag then it will show you all the drivers needed for your computer specifically.

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Not sure if this i\s software or hardware. When I hi\t the i key, slashes are typed also. Whats weirder is every time I backspace one of the slashes my SCROLL LOCK TOGGLES on each backspace h\it, also I cannot hold that backspace key to delete multiple characters, I have to hit it each time. Now whats worse i\s that my arrow keys and quote keys arent working at all. My keyboard isnt that old, havent spilt anythi\ng on it. |Its a verbatim backlit keyboard with built in speakers.

wei\rder it happens on ei\ther s\ide randomly!

Please help

Answer:computer keeps typing slashes when i\ i\s typed and worse

Hi liserspearl,

Have you checked so that the keyboard layout hasn't changed to something else?
Go to the Control Panel > Regional and language options > Keyboards and Languages > Change.

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It seems like my computer is at it's worst. Programs are running very sloly or not opening at all. Internet will barely connect even though everything says it's connected. It's all adding up and drving me crazy. If anyone knows any way to improve the performance of my computer, it will be greatly appreciated.

I'm posting my HJT log below. I also run Spybot and Adaware regularly. For some reason my computer will not connect to safe mode, it freezes every time I try.

Logfile of HijackThis v1.99.1
Scan saved at 1:00:17 PM, on 5/30/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Q... Read more

Answer:Solved: Computer worse than ever! Help needed. Log included.

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I've had my computer (MSi GT60 0NC) since August of last year. In the last month, I noticed that after turning on my computer, sometimes I can only go to the first ~5 sites I went to. For example, if I turned on my computer, went to techsupportforum, Google, Bing, StackOverflow, and Spotify, I would only be able to go to those websites in particular. I could fix this by restarting, and it only happened about once a week, so I ignored it for the most part. Recently, however, it's gotten progressively worse, even to the point that restarting does not fix it. The only way I've found that fixes it is to just leave the computer alone for 10 minutes. I'm really confused at what is happening. I'm running Windows 7 64 bit, and here's a screenshot of my computer's specs (probably not relevant, just wanted to post it just in case):

Also, I've tested it out, and it's not just the web browser. If I open cmd and use ping or ipconfig, it doesn't work.
Here's an example ping (one site that did work, one that did not):

and here's an example tracert (that did not work):

If I forgot any important details, just let me know.

Thanks in advance!

Answer:My computer has had trouble connecting to the Internet, and it's gotten worse

moving to Networking Forum for better results.
Can you provide the information in this link in your next post? Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

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Can anybody please help? I have a T61 that came with 2Gb RAM (1GB + 1GB) and I recently purchased another 2GB chip. The problem is that after installation I had a total RAM of 3GB (1GB + 2GB), the Windows Experience Index score actually decreased!  It went from 3.5 to 3.1!!Also, under the category Memory (RAM), the score remained unchanged at 4.8!! Should this have at least increased? Also, I am not noticing any improvements in performance.Is there something that I haven't done or is there anything I should do after the installation? And yes, I did refresh/update from index score.Please don't tell me I need to buy a new notebook!!!Thanks   

Answer:Installed additional RAM but computer performance now worse

Part of the problem is that with two differents sized DIMMs you lose the Dual Channel mode feature of the RAM, so the effective throughput of the RAM would be lowered compared to the two 1GB modules that operated in dual-channel. If possible I would suggest 2 x 2G modules for a total of 4GB or if you can afford it 2 x 4G modules for a total of 8GB this will keep the dual channel mode active and the RAM performance optimal.

T400 6475-8Q5 | 8GB RAM | WXGA+ | Seagate 500GB 7200 | Win 7 Pro 64-bit............T61 7658-CTR | 8GB RAM | WD Black 320GB

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CPU: Intel core duo T8100 @2.10 Ghz and 2.10ghz

Graphics: Ati mobility radeon hd 3870

Ram: 2 Gb

Running Windows Vista 64 (although some of my program files say 32?)

So suddenly on june 5th my computer started acting more sluggishly and couldnt perform near as well as it did before. I checked the updates and windows defender and mcafee were the only programs recently updated, I defragged the hard drive, searched for malware and spyware, updated all drivers and none of it fixed my problem. My rig was easily able to play 1080p before and now the video lags terribly, and the games the used to run super smoothly (in range of 30+ fps) now run at and average of 12 fps or lower. On clean boot the problem persists and i cant really tell if the problem is there in safe mode because the only time i can really tell my computer is slowing down is when it is streaming video or playing games.

The weird thing is ive been messing with my video drivers to see if i can fix it, and after using driver sweeper my graphics card didnt function (my windows experience index went from a 5.9 to 1, i couldnt use windows aero) but 1080p ran smoothly as ever. Once i reinstalled the drivers my index score went back up to 5.9 but it cant play 1080p. Because of that fiddling around i cant install catalyst control center anymore (it seems to install ok but when i open it there is an error message "could not load file or assembly CLI.implementation or one of its dependancies the s... Read more

Answer:Computer performing much worse than it used to, not virus or malware

In addition to a full antivirus scan, did you make a full scan with malwarebytes?
If so make a memory test

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Hello, I'm new to the forums so I'm not sure if this is the right place for this. I decided to Sign Up here and ask because I'm tired of trying to google my problem, but I usually trusted this website the most because people here gave the most solid results.

I'm going to start posting my computer specs and then tell you how this problem developed and what is going on now.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, x86 Family 15 Model 67 Stepping 3
Processor Count: 2
RAM: 3071 Mb
Graphics Card: NVIDIA GeForce 8800 GT , 512 Mb
Hard Drives: C: Total - 381543 MB, Free - 280535 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD, MS-7388, 1.0, To be filled by O.E.M.
Antivirus: avast! Antivirus, Updated: No, On-Demand Scanner: Enabled

So, I've had 4 PC computers. First one was a bad computer from 1998-2000 that I got from my dad, then I bought a really good gaming computer, degraded and had a bad computer and then I upgraded again and bought this one, it was used.
I know a man that works with computers a lot, fixing basic issues and putting up operating system and so on.

When I got this computer first it didn't have any operating system and I asked him to put up Windows XP and he did that for me. He told me he has worked on a lot of good computers and he had never put up a system on this good computer and everyt... Read more

Answer:Computer problems, freezes, performance getting worse...

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HI thanks for any help) first system
windows 8 xp Sp3 -Intel core duo cpu e6850 @ 3.00GHz- memory 2046MB ram- directx version 9.0c-nvidia geforce gtx 260- motherboard asus p5q pro turbo
i know it is a overclocking mb but i did not get the overclocking program from disk i don't need to over clock)

its not from overheating my cpu stays in the 40,s the hottest the video card has got was playing f.e.a.r.2 which was 71c

but i cant play any game but wow now. I try stalker cold skies, halo (i know old game but enjoy it) company of heroes opf ,and now fear 2 does it

my computer just restarts after playing for 10 to 20 minutes of playing game. i went to control panel and turned off restart on errow and went to log files but it does not show anything? my computer just restarts?
i try the old video drivers that came with card and the new ones same thing with both i downloaded all the drivers that was on mother board disk
i dont know what to do thanks for any help

Answer:computer just restarts when playing games getting worse

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yes hello. i recently recovered my computer and it ruined everything. i lost everything and dont have the cd that came with computer i lost it years ago. sorry. and i need help. it is acting up. its on internet but have time pages wont work. i get errors, and yahoo messenger shuts down. computer shuts down on own. task manager disables on own and lots more. what can i do to get my computer working properly? help please. thanks

Answer:Recovered Computer Thinking It Would Help But Made It Worse

What are you recovering from?

You'll need to either get a cd, which everyone should have anyway, or you'll need to install more software that may or may not help you in fixing your problems.

But no matter what, you need a cd of your operating system.

Post what caused the problem, and maybe we can help you better. Post any details about your computer, so that the help can better find a solution.

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Last week on the Operating System, XP forum, I posted a request for assistance with reducing the number of programs that run on my computer. One person instructed me to repost my question here - which I swear I did - but I couldn't find it later when attempting to check on it. So, I followed the advice from another responder, installing some helpful utilities, running others, etc.

I had printed out the information given to me, read it carefully and followed the advise to the best of my limited ability. Now, as is typical, my computer is running slower, some commands are being totally ignored, and I still have way too many things running (55), most of which (if I'm interpreting what I read correctly) shouldn't be turned off or disabled. (I do need specific instructions on how to uninstall Norton - which I have disabled, after installing AVG. I understand that it requires advanced technological smarts.)

Once again I've attempted to make the switch from IE7 to Firefox. I keep hearing how superior Firefox is, yet, I find it aggravating, specifically the fact that I can't use my arrow keys, Home nor End keys to get up and down pages. Why is that???? Also, Firefox took away my Google Bookmarks toolbar and I can't get it back. Now I can't get it back on IE either. In general, regardless of the browser I'm using, most of the time they open with random modifications to my settings.

One of the programs recently installed is WinPatrol. This l... Read more

Answer:followed advice from XP forum, now computer is in even worse shape

I don't see where you were given any bad advice in the XP forum.

I see you never followed up with your help request in the Networking forum:

My suggestion would be to go to add/remove programs and remove IE7. After that you can run IEFix:

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I am new to this forum and am having a lot of trouble with my computer. I would appreciate any help I can get with cleaning my computer from what I believe is malware. It started with just redirecting Google searches to other sites, but it seems to be getting worse. It now redirects sites that we type into the browser (was using IE, but am trying Chrome to see if it's any better) and it's not loading certain sites (ie. like Nick Jr. (my son)). Aside form that, it doesn't seem to be allowing Itunes to load or function properly (although this my be my fault as I was removing programs I didn't recognize in an attempt to clean my computer up using the Add/Remove tool from the control panel and may have accidentally deleted something essential to Itunes). I tried to download Itunes again and reinstall it and my computer wouldn't let me. I've run Skybot, but that didn't seem to have any effect. I also tried downloading TDSSKILLER and running it, but my computer wouldn't run it. I'm going to try downloading it from my work computer and saving the program to a jump drive and then seeing if it will run from there at my home computer.

I would truly appreciate any help that could be given. Thank you very much.


PS. I forgot to mention (and was reminded when reading some other threads here) that all of this started with the Windows XP Recovery Virus. I got this on the computer and had to run the computer in safe mode and then r... Read more

Answer:My computer is redirecting google searches and it is getting worse

Hello,You can also try TDSSKiller from Command PromptUse the following command to scan the PC with a detailed log written into the file report.txt (created in the TDSSKiller.exe utility folder):Open Command Prompt in XP = click Start >> Run,type cmdcopy and paste this at the flashing cursor and hit EnterTDSSKiller.exe -l report.txtNow run these:Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and se... Read more

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Hi, A few weeks ago my computer stopped recognizing my audio driver and i attempted fixing the problem myself by installing some things (i was looking for help on some other website) and i probably just made things worse..i have an hp pavilion slimline,Windows XP,1.40 GHz,504 MB Ram,SP3,if that helpsand also when i go into my device manager, whatever i installed/uninstalled for audio, all i have now is -Realtek High Def Audiomy brother has the same computer, with perfectly working sound and in his device manager i found-audio codecs-legacy audio drivers-legacy video capture devices-media control devices-realtek high def audio-video codecsi don't know what to do to reinstall software/fix my problemhelp would be GREATLY appreciated!

Answer:No audio device on my computer + me making problems worse..

Can we have some more info on soft/hardware please.

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This started suddenly. I had just worked on a windows movie maker file for a friends daughter for a school project and was using nero to convert it to a dvd file. After the first attempt was unsuccessful, my computer was crashing and I rebooted. When I did, I could no longer open my Nero, I got the following error:
"Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item."

I soon found out, I also got this when I tried to use winzip, or vlc media player.

Who knows what else is effected. I have been searching for fixes, and found several threads here.

I have already tried a system restore to earlier in the day before it occured, as well as tried merging exefix.reg from another post reccomendation, and following instructions from still no luck.

Everything works fine in safe mode and I AM the administrator of my system.

I have a paid version of AVG. Ran virus checks, malware and spyware checks, nothing suspicious shows up.
It has now effected more programs, I initially posted in software, but now Im afraid its a malware or hidden trojan, as more and more programs become effected. PLEASE HELP I use my computer for my business with web design, photo editing and computer generated art.

I have since tried to uninstal my AVG and reinstall, system restore, last working configuration, HELP

I am now unable to use internet explorer or google chrome browsers, only f... Read more

Answer:can not execute exe files to fix problems with my computer things getting worse, HELP

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Windows XP, Media Edition Service Pack 2

The other day upon trying to boot up my computer, it got all the way to a loading screen with the gateway Logo loaded for a few seconds then went to a blue screen with the message.

Stop: 0x00000024

I first removed all of my ram, (I had 4 sticks) and turned the computer on with each one, one in at a time. By itself, 2 ram sticks did not allow the computer to load up past the first black screen (Which said Bios Menu F2, Boot Menu F10) it would instead make a long drawn out high volume high tone for 2 seconds, then do it again a few moments after stopping it.

So, I put those two ram sticks that didn't cause that to happen in my computer and it got to the loading screen then gave me the error message again.

I eventually got the Recovery Console Disk floppy's, put them onto a CD to go into the Recovery Console. I did dskcheck /r and restarted my computer same issue with the same stop message.

I then tried fixmbr, then fixboot. Upon restarting the computer again it gives me the error "Ntldr Not Found" in the dos black screen. (I think the screen with all the code is dos at least)

It will load the recovery console, I can boot up Ubuntu on this computer with an Ubuntu CD (Without installing) but any other way I can't get past the Ntldr.

I found some codes to try in the recovery console. I tried

Copy D:\i386\ntldr c:\
Copy:\i386\ c:\

And it said "Files Could not Be Found"

And ... Read more

Answer:Computer Stopped Working; Tried Fixing, Think I Made Worse.

for this error


chkdsk /r

should have fixed it run it again with the correct syntax chkddsk /r

if it does not fix

d/load and run the h/drive makers diagnostic utility on the h/drive

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Hi all,

Got a weird one. At least, weird because I can't pin down the cause. At random intervals, probably no more often than once a day, maybe less, the hard drive starts getting hammered to the point that the light never goes out (hardly even flickers) and the computer becomes very unresponsive. This keeps up for about 10 minutes and then stops.

Compaq Presario M2000 series (M2045AP)
Celeron 1.3Ghz
Windows XP SP3
512mb RAM
Avira Personal

It's not defragging, running a virus scan, updating security software, running Windows updates, running the Indexing Service. I also don't think there's any malware on here. The virus scan was run earlier today and the update occurred an hour before tonight's episode. Windows updates are set to notify but not download. Indexing Service is turned off. (I hope! Anywhere but Search that I need to deal with it?) No other security software on here does automatic updates. Firefox wasn't updating.

Using Task Manager and looking at CPU and memory, nothing much is happening. Add I/O columns and we start to see some action. Having only seen this happen three times when I was sure nothing should be happening, and not having had the Task Manager open the first time (so unresponsive I couldn't open it but you can pop it up from the System Tray), I'm guessing which processes are likely to be involved each time - probably these:
avguard.e... Read more

Answer:Hard drive hammered - computer becomes worse than sluggish

Greetings, chookers...

How about Event Viewer? You might try checking the event logs at or near the start of the hammering...

Also, have you noticed the same symptoms in Safe Mode?

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Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista&#8482; Home Premium, Service Pack 2, 64 bit
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4094 Mb
Graphics Card: NVIDIA GeForce 310, 512 Mb
Hard Drives: C: Total - 694922 MB, Free - 539562 MB;
Motherboard: Gateway, SX2800
Antivirus: Microsoft Security Essentials, Updated and Enabled

Yesterday my computer was running very slowly and taking forever or never getting to the sites I wanted, especially clicking on a google search title. I did a scan with Malwarebytes free version (updated) and it showed 20 PUP optional.b infections. I immediately clicked to remove them and restarted my computer. Upon restarting I was horrified to find that when I clicked on Internet Explorer it would not connect me to any of my usual sites such as Outlook, Google, Facebook, my bank NOTHING! So I went back to the scan results and restored everything that I had checked to remove on the Oct 22 11:29 scan. Then Internet Explorer worked again and I could get to where I needed to go. Then I did another scan resulting in the PUP opt.b infections; this time I removed the ones that were in memory, registry value or registry key, removing only the ones that were located in files or folders. Again restarted and sure enough no Internet Explorer again! So I restored all of the PUP infections again and here I am today. Computer is still painfully slo... Read more

Answer:Problems of slow computer worse after Malwarebyte scan!

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First off, I did scan through some of the forums, but couldn't find anything that looked like the problem I was having. So I apologize if this has been a topic of massive discussions and I just missed it. This problem has become a particular thorn in my side and extremely frustrating one at that. All I want to do is watch videos off the external drive to the PS3 or blu ray players with the family and then MicrosoftFixit ruins everything. Color me sad...and frustrated. One can only watch so much Wheel of Fortune...
I was changing to a larger TB external drive for streaming throughout the house. Everything used to stream fine through WMP. The devices never showed up in Media Streaming options, but everything worked and updated without incident. Once I changed to the larger external drive, no media folders showed up on any device in the house. The WMP icon was there from Folders>Videos> but then, no files anymore.
I saw that my Windows Firewall had a big red box on it and thought that might be the culprit eventhough I had been using Bitdefender Total Security with no problems. I used Microsoft Fixit to fix the "Windows Firewall can't change some of your settings error code 0x80070" and to try and get network devices to show up in Media Streaming Options.
After using it, my devices showed up in Media streaming options and my Windows Firewall went from the red to the correct looking green blocks screen. Restart. Then IT happened. Nary a Media Serv... Read more

Answer:MicrosoftFixit made it worse - Computer unable to stream now

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

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Help! Here are my log files posted as requested from another fourm. Vista will boot normally but wireless won't connect and nothing will open.
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 11-03-2015
Ran by Barbara (administrator) on BARBARA-PC on 30-03-2015 07:37:59
Running from C:\Users\Barbara\Desktop
Loaded Profiles: Barbara (Available profiles: Barbara)
Platform: Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86) OS Language: English (United States)
Internet Explorer Version 9 (Default browser: FF)
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [RtHDVCpl] => C:\Windows\RtHDVCpl.exe [4669440 2007-07-05] (Realtek Semiconductor)
HKU\S-1-5-21-3762424694-237179980-4226746613-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\acer.scr [83554304 2007-04-19] ()
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program ... Read more

Answer:Still infected? Computer runs worse then before removal of bad stuff!

Greetings loki2007 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter prob... Read more

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Not sure if this is the right place to post this issue, but I have no idea if it's a hardware, software, or other issue entirely.

It started doing this today; so far I can't nail down a pattern as to what causes it. It was turned on this morning and had been on but not used for about four hours before my wife got on. She used it for maybe 15 minutes, and then it started glitching and freezing up. The mouse became unresponsive in fits, then eventually the system froze entirely.

She rebooted and ran a full virus scan, but it came up with nothing. It also had frozen again by the time the virus scan was finished, so I had to reboot it again. I was able to use it for maybe 20 minutes or so before I experienced the same glitching and freezing. I rebooted it once more, and now I'm writing this post.

The only common denominator I can think of so far is that we were both using an internet browser when it glitched. She was able to close the browser and continue working on the document she had open for a short time before it froze entirely. When I encountered the issue, it froze too quickly for me to do anything.

Thanks for your help!

Answer:Computer starts glitching, gets worse, then eventually freezes

Try this and make sure none of your system files aren't corrupt.
Hope that helps.

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Hi everyone,

I have been trying to make my computer faster, as in - booting, or accessing files, but it seems to have gotten worse.

I have edited Windows 7 so that almost NO applications are running at startup
Gotten rid of some visual effects
and Defragged C:/

But now it is even slower than before
In case this is a hardware problem, these are my specs:

intel core i3
2.00GB RAM
HDD, not using SSD
Running Windows 7 Home Premium

Answer:Computer performing even worse after tweaks to apps running at startup

Fill full computer specs, get an startup manager and post a screenshot of whats being loaded on startup.

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I have to use my dad's computer, which he uses for work, because My computer died and we don't have the money to fix it, and I wanted to overclock it, which I REALLY shouldn't have since my dad depends on using it for work. Anyways, I ran nTune's "Fine Tuning" option, for 3 hours, but wasn't happy with the memory timings because the RAM supports 4 #CAS Latency, with 4-4-4-12 timings, and nTune decides to back everything down that it has tuned, when the computer crashes/restarts, so when it was too high FSB clocks that caused it to crash, it would lower everything else it had tuned. In the end nTune put the timings at 5-6-5-18, so I went back into the BIOS and on accident, I set it to 3 CAS latency, with 4-4-4-12 timings.This is where it wouldn't boot up, because I set them too low, so I had to reset the CMOS with the jumper on the motherboard. It booted up fine, and I set the BIOS back how I had them, but when I tried to boot into windows I got an error about ntoskrnl.exe is corrupt or missing, and when I tried to boot into Vista (Dual Boot) and got a similar problem, but with hal.dll or something, so I spent probably an hour trying to figure out what caused it, and it turns out a simple BIOS reset fixed it. Once I reset the BIOS, I tried to boot into windows XP, which worked fine, then when I tried to log into my account I got some error about lsass.exe failed, and the computer would restart in 1 minute. When the timer got down to 53 seconds... Read more

Answer:Computer Is Bsoding With Driver_irql Errors, Getting Worse Everytime I Try To Fix It, Can't Even Log Into Windows Now, Trie...

I think it's FINALLY FIXED! My advice to anyone with the same BSOD, try the simpler things first.

What fixed it for me, was booting into safe-mode (Or safe-mode with command prompt, and opening explorer.exe from there) then go Start > Run, and type msconfig. Once that opens, disable EVERYTHING on startup, and possibly in services, and also under the "General" tab, select Diagnostic startup. Click OK, restart, and let it boot normally. It should work fine. From there, you can enable what you need one at a time, in msconfig>startup.

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A total nightmare! Computer gone through a timewarp! This may answer some questions but requires information, too. Sorry its a bit long, but it may help somebody!

For a few weeks my Fujitsu Siemens 1.2 Ghz 512Ram AMD Athlon PC was taking ages to boot up and was very slow once it started.

I use Avira and SuperAntiSpyware (SAS) Pro , so I did a scan with both - Nothing.
I cleaned out unwanted files (temps etc.) and the registry with Easycleaner - still the same.
I have an old 2006 XP Repair Pro program so I used that to clean the Registry etc. as it is more thorough.
It found loads of unnecessary stuff so I let it delete it all.
I have done this many times with no ill effects.

Once it had rebooted, Windows behaved weirdly. The wallpaper screen came up but it took ages for the icons to appear. When it loaded there was no bottom toolbar or Start menu. Pushing the Windows buttons did nothing.
I right clicked on Time and opened a toolbar from the menu. This brought up the Start menu again, but strange things were happening. No icons for open windows were shown on the toolbar, although they were open according to task Manager, and only one window would show at a time.
I thought a System Restore might solve it, but on clicking I got "System Restore is Unable to Protect your Computer - Restart etc."
Search did not work from Start or on a window.
The Firewall was off and I could not alter that.
Updates were off and both Antiviruses had not started up on boot.

I looked on ... Read more

Answer:System Restore Cannot Protect Your Computer and Worse!A total nightmare! Timewarp!

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Sorry I did make another post but it had a different title cos i didnt realise the depth of the problem and the problem has increased 10 fold since then and no one has posted so i thought a fresh post with full info was better than re-writing and bumping.. especially as the title is unrelated to the problem, the only time I could see a sign these problems started was when i updated my Zone Alarm firewall, I uninstalled it cos I was getting severe problems with the computer completely hanging, after uninstalling and reboot chkdsk ran and on the first 5% or so of checking the index it found problems then ran thru chkdsk pretty fast until fixing unreadable security description datastreams.

windows works absolutely fine no problems whatsoever, then next time i reboot it does the same, this time problems are non-stop until about 10% then fine from there on in, then when it finishes repairing the drive it gets stuck at repairing unreadable security descriptions date stream , says unable to read and boots straight into windows, again windows works fine except a little hanging.

I decided to try and give things a clean up, just deleting standard files i dont need, cleaned up ie etc, ran a full spyware scan, ran a full virus scan, installed my new firewall and rebooted..

this time it took forever to get into windows and the list of problems it brought up was huge...

it also said whilst recovering orphaned files insufficient disk space to recover lost files, but I have a 160GB driv... Read more

Answer:Started tonight gets worse everytime i reboot PLS HELP scared to restart computer

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Hi everyone,

I've been a long time reader on this forum and most of the time I was able to find my answers with the search option. This time however, I'm clueless! So I hope I can count on your expertise. ;)

Yesterday I formatted a friend's computer and installed Windows 7 (he used Vista previously). He can't work at the moment due to an accident, so he's gaming a lot. I told him that Win7 had much better performance than Vista and that he should consider to upgrade. After installing everything we immediately noticed that the performance was much worse...

He mainly plays Diablo 3 and was able to get a very stable framerate in Vista and he always even watched internet streams meanwhile on his secondary display (Full HD TV, connected with VGA).

I installed all latest Nvidea drivers on Windows 7, disconnected the second display, ... And while playing Diablo 3 he gets major framedrops and stutters. To be honest it isn't playable this way.

What could cause this difference in performance? I feel bad for formatting his PC, promising him better performances and seeing that I've almost ruined his gaming experience...


Acer ASPIRE G7710
CPU: i7 2,67ghz
Win7 64 bit with latest updates

I'm clueless :(

Answer:Updated a friend's computer to Win7 and the gaming/video performance is much worse...

Obvious question first is, 'Did you install all the necessary Win7 drivers?'.

Acer Support: Downloads & Support Documents - Desktop / Aspire / Aspire G7710

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I've let my family use this computer for awhile, they started to complain it was "acting weird." When I jumped on to see, I noticed it was shutting down by itself and extremely slow. I got the computer to start up and tried to do a couple system restores. I then noticed then that the date/time on the computer was off. Saying some of the restore points were back in 2006, when I didn't even have this computer. After a couple failed attempts, I got the computer to restore. Its not randomly shutting off anymore but is still slower than it should be. I reseted the date and time, but I'm still worried something could be wrong. This computer has had a Root Kit, and a MBR infection before.I've run disk clean up, Spybot, AVG and CC cleaner. DDS log..DDS (Ver_11-03-05.01) - NTFSx86 Run by Administrator at 20:53:59.96 on Wed 05/18/2011Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.320 [GMT -4:00].AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}.============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exesvchost.exeC:\Program Files\AVG\AV... Read more

Answer:Computer randomly shutting down. System restore messed up. Slow computer.

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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Lets say that i downloaded a pdf file. If i put that file on to the desktop it will be there. But when you restart your computer or shut down your computer, you log back on and its not there.If i download poweriso, i install it into c: drive and it will work. But when you turn the computer off or reboot it, you log back on and its not thereI know its not a virus. Its like a school computer you can only save it into your drive. If you save it into a desktop it wont be thereI think someone put a system restore or a default. so when you turn it off it will reset it to the what you had when you turned it onI have a dell computer running windows 10

Answer:Computer wont save anything after shutting down computer or restarting

Was this system ever joined to a corporate or a school network? It might be a group policy that is making your user profile act this way.

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Lets say that i downloaded a pdf file. If i put that file on to the desktop it will be there. But when you restart your computer or shut down your computer, you log back on and its not there.If i download poweriso, i install it into c: drive and it will work. But when you turn the computer off or reboot it, you log back on and its not thereI know its not a virus. Its like a school computer you can only save it into your drive. If you save it into a desktop it wont be thereI think someone put a system restore or a default. so when you turn it off it will reset it to the what you had when you turned it onI have a dell computer running windows 10

Answer:Computer wont save anything after shutting down computer or restarting

Was this system ever joined to a corporate or a school network? It might be a group policy that is making your user profile act this way.

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Hi, so today I unplugged my computer while it was still running by accident. Now it wont start at all, no lights, no fans, nothing. I am concerned that it may be a problem with my power supply (maybe fried it or something). And no its not a problem with the cord (I tried a different one), its not a problem with the power switch (the one that you switch to either circle or line) because I tried it both ways. However recently my computers power button stopped working so my brother hooked up an old keyboard to my computer so to start it I will press a key on that keyboard and it will start up my computer, so I have to keyboards one to start the computer up and one to type. So in summary im not really sure what the problem is but im 90% sure it has something to do with either my "power keyboard" of my Power Supply so yeah. Any help will be apreciated

Answer:Accidentaly unplugged computer without shutting down. Computer will not start.

Try and get a psu off a friend who might have a extra one. Go from there. This way you might be able to narrow it down. It really hard to say what happen .

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Help about my computer.. My computer keeps on shutting down when im installing/uninstalling. Please help..Btw im installing Nero 9.. I also try to install other software but it restarts..Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:38:34 PM, on 11/10/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Trend Micro\BM\TMBMSRV.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\WINDOWS\system32\nvsvc32.exec:\Program Files\Common Files\Protexis\License Service\PsiService_2.exeC:\Program Files\Trend Micro\Internet Security\SfCtlCom.exeC:\Program Files\IDT\5222008192307\STacSV.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Trend Micro\Internet Security\TmPfw.exeC:\Program Files\Trend Micro\Internet Security\TmProxy.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\Explorer.EXEC:\Program Files\IDT... Read more

Answer:Help about my computer.. My computer keeps on shutting down when im installing/uninstalling

sumbody help me..

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I was using my microsoft office word program, and it all of a sudden went funky, like short circuiting out, then a blue screen popped up saying that the program I was using was bad and causing my computer to crash, so my computer was shutting down before it crashed. Then it shut down and came back up asking if I wanted to go back to a restored or previous thing, something like that, (a restore point), and it said it would probably turn off and on several times through out and could take several minutes, then the computer turned off and back on and the screen would not turn on... I have a dell all in one computer, so I do not have a separate tower from my monitor. What happened? How can I fix this? Any one out there have any ideas? I was not even on the internet at the time.

Answer:Got a bad program, shutting down computer before computer crashes... help

When you first turn it on, can you see the Dell logo?  If so, does it show the Windows logo after that?
Do you recall details of what the blue screen said?
If you can see the Dell logo, then try these free, bootable diagnostics:
You can press F12 to get to the boot menu in order to boot from the CD/DVD drive.

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Ok I was doing a full scan with AVG, then I cut off strangely this has never happened to me before so I don't no what's wrong, I tried to boot in again then i cut off again   It was scanning my Windows folder when it happened.  knowing it now il probably cut off in A minute does anyone know what's wrong?  Thanks very much for your help

Answer:Re: Computer keeps shutting down after I did A full scan on my computer

Ok dont worry I sorted it out

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Ok I was doing a full scan with AVG, then I cut off strangely this has never happened to me before so I don't no what's wrong, I tried to boot in again then i cut off again It was scanning my Windows folder when it happened.  knowing it now il probably cut off in A minute does anyone know what's wrong?  Thanks very much for your help

Answer: Computer keeps shutting down after I did A full scan on my computer

Ok I haven't cut off in safe mode so there must be something wrong with going into normal mode, im running A scan on safe mode at the moment using Windows defender.

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OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Gigabyte Technology Co., Ltd.
System Type x64-based PC
Processor Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3901 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F5, 3/9/2012

It is a 1-week old PC (installed OS a week ago), and I installed the OS by downloading it from Microsoft and installing it using a bootable CD.

Answer:BSOD while shutting down computer (1-week old new computer)

Please do not start multiple threads for the same issue:

I will look over the reports in your other thread when I get home and have access to my debugging tools. Thank you.

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Hi, there is a red light next to my power button that blink's alot & i believe it's called the hdd light. No matter what i'm doing it shut's off after awhile & than my computer freeze's & i don't know why. Everything work's fine into that happen's & it's alway's random. I only had this computer for 2 years & i built it myself & this problem just started 2 days ago i also did memtest but it partially freeze's meaning the upper right corner isn't moving but the mid right corner still has number''s moving.This is my system specs

geforce gtx 660
intel core i5-3570k
corsair cx 600
ASRock Z77 Extreme4
Onboard gpu intel (R) 4000

Answer:Hdd light on my computer keep's shutting off than my computer freezes

The hdd light should only light while the disk is being read or written to. It is normal for the hdd light to not be on all the time.

Since you say the system "partially" freezes during a memtest, I would like to understand more about that. Can you post a screenshot of what you are seeing when it's partially frozen?

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My computer is an XP home edition I believe, and it asked me to install some important updated. After doing so, it told me that I needed to restart or shut down my system in order for the updates to take place. When I tired doing so, It gets stuck. I get to a blue "log-off" screen, and it says 6 out of 14 updates are being installed... do not turn off your computer. But it stays like that for hours, and never updates, so I end up having to shut off my computer by hitting the power button. :/

I tried doing a system restore, but those updates have to be installed first. Before it even tries to restore, it deals with the updates. I'm not too sure what to do. Is there any way to bypass these updates, or get them installed some other way? I'd really apriciate the help. Thanks.

Answer:Updates for my computer are preventing me from shutting down my computer

Is this a new system? When you go to updates have you validated your copy of XP with Microsoft? Once you do that and make sure your settings are correct in your browser for downloads it does take time but not hours. Are you running firewalls, Zone Alarm etc., anything that would block the updates? Jazz

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My computer is shutting down with out warning.
Just shuts down, bang nothing.
It won't start till I unplug the power supply for about 30sec.
Then all is normal.
WinXP Pro
Dell 1.6hz,
512meg ram
Nvidia Gforce 2MX
2 hard drives

It is clean inside, doesn't appear to be overheating.
The power supply is warm to the touch not hot.
Don't know what temp the processor is running though.
Don't know if is coincidence or not but when trying to render a movie it shuts down.

any thoughts?

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My computer suddenly switches off and appears to reboot. I get the usual message about something probably being unstable and checking my disks. It has happened several times over the last few days and this time I copied the details of the error. BCCode : d1 BCP1 : F9743F59 BCP2 : 00000002 BCP3 : 00000000
BCP4 : F9743F59 OSVer : 5_1_2600 SP : 0_0 Product : 256_1

Could someone please tell me if there is anything i can do to prevent this from happening.

Thank you in advance

Answer:Computer shutting down

Hi kleave,
I see from your other post that you are using XP Pro.
You need to get the machine to stop restarting on errors so that you can get a BSOD and error message.
Go to system properties (right click MyComputer > properties) > Advanced tab > under startup and recovery click settings > under System failure make sure "Write an event to the system log" is checked AND that "Automatically restart" is UNchecked. Click "OK" and reboot.

When you get your next BSOD, write down the entire STOP message.
You can post it here for help.

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ComboFix 07-08-17.2 - "mike" 2007-08-22 13:06:41.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.115 [GMT -4:00]
* Created a new restore point
((((((((((((((((((((((((( Files Created from 2007-07-22 to 2007-08-22 )))))))))))))))))))))))))))))))
2007-08-22 13:05 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-08-21 15:49 1,310,720 --ah----- C:\DOCUME~1\ADMINI~1\NTUSER.DAT
2007-08-21 15:49 <DIR> d-------- C:\DOCUME~1\ADMINI~1\WINDOWS
2007-08-21 15:49 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\You've Got Pictures Screensaver
2007-08-21 15:49 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\toshiba
2007-08-21 15:49 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Intuit
2007-08-21 15:49 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\ATI
2007-08-21 15:49 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\AOL
2007-08-14 10:48 <DIR> d-------- C:\batt_en3.tos
2007-08-14 10:40 <DIR> d-------- C:\sa105v22
2007-08-13 10:41 552 --a------ C:\WINDOWS\system32\d3d8caps.dat
2007-08-02 14:34 <DIR> d-------- C:\Program Files\Windows Media Connect 2
2007-08-02 14:31 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF
2007-08-01 22:55 <DIR> d-------- C:\Program Files\MP3Gain
2007-07-25 20:06 95,608 --a------ C:\WINDOWS\system32\AvastSS.scr
2007-07-25 20:06 94,416 --a------ C:\WINDOWS\system32\drivers\aswmon2.sys
2007-07-25 20:06 92,848 --a------ C:\WINDOWS\system32\drivers\aswmon.sys
2007-07-25 20:06 78... Read more

Answer:computer keeps shutting down

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I have just completed a format of my computer and re-installed all the software. Now when I try to rip a cd onto the hard drive using either Windows media player 10 or Itunes, the computer switches off like it has over heated. I have had over heating problems and this is just the same except it can happen straight after switching on when cold. I partitioned the HDD when formatting so that I could put all my music on the 20 Gig partition. It was working fine before the format .Can anyone help?

My Spec is:

Windows XP SP2
AMD Athlon XP 2800+
512 Ram

I have run Norton Anti-Virus



Answer:Help Please, Computer shutting off.

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I am getting a few different message that follow with restarting Windows, one says ""Windows must now restart because the Plug and Play service terminated unexpectedly." Another says "Windows must now restart because the DCOM Server Process Launcher Service terminated unexpectedly."

I also am getting popups and apparently a browser hijacker that kicks in when i click links on Google searches.

I'm running AVG which is occasionally finding some things but it's not real clear on what or how it fixed it or even if it did. I also have Ad-Aware but every time I run it, it freezes up about halfway through a scan. I tried running it in Safe Mode and it still froze up! I've updated it but it still does it.

I have Hijack-This, I'm not sure if I'm supposed to post the log so I will go ahead and do so. Thank you for any help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:22:58 AM, on 2/6/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\P... Read more

Answer:Computer keeps shutting itself down

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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i built my own computerasus striker extreme 68012gb ddr2 6400 ram (going to get 4 more)2tb western digital internal hard drivesintel 3.0ghz duo dual core600w power supplyati all in wonder graphics cardso i put everything together installed windows and got my computer working then it froze up when i was downloading things i think its because of the ram so i shut down the computer by long pressing the power button then when i turned it on again it gave me an error to put in the motherboard disk i did and it gave me a partition drive error so i just left the computer off for a couple of days and my father accidently spilled some soda onto it i checked everything seems to be working most of the soda was near the power supply and intel chip area, now when i turn on the computer i dont get any error except the computer turns off on its own i dot think its the intel chip overheating but the fan is on correctly and i would get an error when i enter bios. the computer turns off in around 15 seconds and if i turn it back on immediatly after it turns off the time decreases.. any help guys

Answer:computer keep on shutting off on its own

i fixed it turns on the processor was overheating im reinstalling windows to try and fix the other problem

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My computer keeps shutting down in restarting, in sometimes I even get a blue screen as well. I tried cleaning the dust from the computer and also cleaning my registry but that still don't do anything, can you please help me figure it out? Also when the blue screen pops up it shows- Stop: 0x0000008E (0xC0000005, 0x99D3E60E, 0x99F788BC, 0x00000000)

mrxsmb.sys-address 99D3E60E base at 99D28000, DateStamp 4db77cb0

Answer:Computer keeps shutting down on it's own

You should probably post in this section BSOD, App Crashes And Hangs - Tech Support Forum

Could you also follow the BSOD posting intructions for posting Dump Files, Tutorial can be found here:

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I am running windows XP professional, and my computer tends to just shut down and then try to restart, but when it gets to the windows xp start up page, it will load for a while, then shut down again. I've checked my processors temperature and its running at 165 F (which i beleive is fairly normal). The only other thing i can think of is my power supply, which is 350W. I have a 1.66ghz Athlon 2000+, 512mbs of SDRAM, a 30 gig hardrive. Anyone have any ideas? Thanks!

Answer:Computer is shutting down

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Everytime I try running SUPER Antispyware or Spybot S&D the computer shuts down. Any suggestions?

Answer:Computer Shutting down

Welcome! to!

Please follow the instructions in the READ & RUN ME FIRST link given further down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
TDSSserv Non-Plug & Play Driver Disable

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in Safe Mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
To avoid additional delay i... Read more

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this is my first posting, hope this is enough information. have windows 2000 professional addition. when roaming the internet i often get the following message: this system is shutting down. shutdown initiated by NT Authority/System. C:\WINNT\System32\lsass.exe. terminated unexpectedly, code 128. Computer will now restart. A countdown then starts from 60. the computer then automatically shuts down and restarts. this can occur at any time, sometimes as often as every 15-20 minutes, or it may not happen for an hour or two. i have been using spybot, but the shutdowns have continued.

Answer:my computer is shutting down

Is your AV program updated?? have you ran it?? This sounds like it may be sasser worm, IMHO. What AV program do you run?

EDIT: Star is just too quick!!

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My sister's laptop (Evesham) working on XP home keeps on shutting down when in line. The message is "This system is shutting down - NT AUTHORITY SYSTEM - Error code windows\system32\isass.exe Status code -1073741819McAfee virus scan is up to date but I feelthat this is the sasser worm. Have also tried Spybot and all well there.Please help! She also gets "adult" messenger popups - can these be cleared as well.Thanks

Answer:Shutting down computer

It sounds like the Sasser worm, you can get the removal tool if you click here, Dick W. Read the instructions for the patches, click hereTo turn off the Mesenger Service to stop the Messenger ads, run "ShootTheMessenger" which you can download if you click here

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Hi i am new here so i hope i am putting this in the right place if not i do apoligize.

The reason i am writing this is because i have found myself in a little bit of a situation, in 2011 i bought a stationary pc and a couple of days ago it turned off randomly, i then cleaned it out and took out all the cables and reconnected them. This made the cimputer work for about 30 minutes and it shut down again, i did it alla gain and this time it worked for about 3 days same thing happened total shut down.

When i repeated the reset of all cables, this time, it did not work. My first thought would be that the power supply unit have died, i then just find it weird that i can still turn on the pc and all the fans are running smoothly it just never really boots further than turning on. It is not my screen i ahve tested it with my laptop and it is working fine.

Here are the specs:
Graphics card: MSI GTX 560 m. opimized cooling (1 GB)

CPU: Cooler Master Hyper TX3

RAM: Corsair/Kingston 4 GB DDR3, 1333 Mhz (DUAL)

Primary Harddisc
Samsung 1000 GB, 7200rpm

PSU: Corsair GS700

Hope you guys can help!

Answer:Computer shutting down

Did you try to replace the power supply, if anything check out our and maybe one of our technicians can help you..

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So ill go along and explain this whole situation from the top, and hopefully i cover everything. note, some of the things in this process may have been stupid on my part, but thats in the past now, so id like to continue forward.

So i decided I wanted to format and reinstall windows on my computer. the main reason being that i wanted to upgrade from home to professional, but also it had been a while and just sorta wanted a refresh. i'd like to note that to the best of my knowledge, my computer was having no hardware problems, or at least to the extent that i was having before this whole ordeal.

So i got a copy of windows from one of my buddies and inserted it, booted from cd, installed windows, and began installing drivers until i felt tired and left my computer for the night. All in all a pretty uneventful re-install. I get back on in the morning, and continue to install drivers and then try to install all my favorite programs when all of the sudden my laptop just turns off. thought since its a high performance laptop and was on my lap it might have over heated. i let it cool for a while before trying to turn it back on. then (and like everytime after when this happens) the first time i push the power button it loads till the loading windows screen and then shuts off again. then on the second start it loads windows completely. thinking that this might be a corrupt hard drive problem i swapped out my hard drive for a new one, formatted and installed win7 on this new hard ... Read more

Answer:computer shutting down

Hi and welcome to TSF,

With the Laptop unplugged from the mains remove the battery and re-connect to the mains and boot the system.

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I read in the help section of my laptop that I shouldn't shut down my computer unless I am repairing hardware or something. It said you should always put the computer on sleep even if you are not going to be using it for hours.

Is this true? I always thought you should shut the computer down. Doesn't this waste the battery/electricity?


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I was having problems with my computer shutting down when under heavy CPU load.
It was suggested that I redo the thermal paste on the CPU.
That seemed to work, but last night it happened again.
I was running 2 programs that was using the CPU at 100%.
I have attached the system log snapshot of the time it happened.
The time it happened is highlighted.
Any ideas?

Answer:computer shutting down take 2

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Our Computer keeps shuttin down. Sometimes withing five minuites from start. Don't know if it is a hardware or software problem. Any help would be greately appreciated. I have the notpad file I got from using OTScanit2.exe program but don't know how I can upload it for view. Thanks for any help you can give me.

Answer:Computer keep shutting down

Manufacturer and model?Have you checked for overheating?How to Avoid Overheating Hardware Secrets - Cleaning A Laptop Computer - Cleaning the Interior of your PC - Any error messages (not warnings or informational messages) in Event Viewer that might give clues?How To Use Event Viewer - You might also need to Disable Auto Reboot On System Crash - Louis

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