Computer Support Forum

Nokia pc suite is being a jerk!

Question: Nokia pc suite is being a jerk!

so ive been on virtualdr crying about this and the good people sent me this way...

so i downloaded nokia pc suit 5.1...then i got a new phone which came with 5.8 which needed me to delete 5.1 before i could install 5.8

so i used the uninstall thing. still couldnt install newer version because old version still i used add remove programmes and it was still in there, tried to uninstall, blue bar only goes half way then it stops
so i delete the files from the folder in programmes files. still cant install newer version

so THEN when i turn on my comp it tries to reinstall nokia suite 5.1 - pisses me off a little bit, do a search for all files associated with nokia and delete - but still cant install newer version, 5.1 tries to install on loading...virtual dr peeps tell me to use a regedit programme so i see nokia and remove it, it stops trying to install on loading computer but NOW whenever i enter a web address in explorer and push enter it tries to download it and when i open a programme it tries to download!

all the while i cant install the newer version! i even tried re-installing the old version but i cant install anything nokia until i remove whats already there, and i cant remove whats already there!

any suggestions appreciated! THX!

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Preferred Solution: Nokia pc suite is being a jerk!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Nokia pc suite is being a jerk!

Okay... I know someone who used to have some bad problems with this piece of software. I'll see what I can dig up.

The Virtual Dr's were right. I would download RegCleaner. When you run it, you should see a great list of programs you've got installed. Find the Nokia PC suite, check it, then click "remove selected". IIRC, that should remove any registry entries related to the program.

Once you've done that, go Start -> Run -> type msconfig. Make sure there is nothing in the Startup tab to do with nokia (that should have been removed by regclean anyway). Close it and Restart

Go to C:/program files/ and delete any nokia folder you come across.

Then go to
C:/Program Files/InstallShield Installation Information/
(its hidden, make sure you've turned on Hidden Files/folders. ) Select all the folders and delete them.

Now, open up Regcleaner again. Go Tools, Registry Clean, Do them All. Select anything to do with Nokia you see, and remove them.

Now, try installing the newer version of the PC Suite.

Hopefully, that should have removed all traces of the suite so shouldn't bug you in IE, but if not we can always look at a HJT log and remove it that way. But lets see what happens first.

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Hi there,

i would like to use GPS Navigation with my Nokia 6600 via Bluetooth GPS (Model Royaltek GPS x-Mini).
Prior usage i've to install the software on the MMC-Card of the mobile Phone via Nokia PC Suite (for Nokia 6600).

For BT i'm using the Toshiba SD Card 2 within Portege.

With the Toshiba Bluetooth Manager (3.20.01) i can discover and establish a serial connection via BT without problems.

When starting the Nokia PC Suite (that automatically "see's" the new BT Port ...) the connection failes.

Any idea ? Thanks ...

Answer:Portege R100 + BT SD Card 2 + Nokia 6600 with Nokia PC Suite ? NO CONNECT !


Unfortunately I can not give you a proper answer. The fact is that the Bluetooth works properly and notebook can communicate with the unit. Why the connection fails after starting Nokia PC suite is not easy to say.

In my opinion you should try to contact Nokia support. They have more experience with own software products and it is probably tested by Nokia. If you have a solution please let us know.

Good luck!

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Dear Gurus, First, I apologize if there is a mobile phone forum elsewhere
I seem to have got into a chicken and egg situation.

Using Nokia PC suite for file transfer from PC to Nokia 7520 supernova, my problem is the bluetooth works but the USB cable CA-126, doesn't!

Nokia PC suite can communicate with my nokia 7510 supernova using bluetooth which is painfully slow.

Nokia PC suite doesn't seem to find the mobile when I use the CA-126 cable for a USB connection.

Suspecting something wrong with USB I checked the XP USB hardware and got a list of 4;
generic USB CF reader USB device
generic USB MS reader USB device
generic USB SD reader USB device
generic USB SM reader USB device

According to XP the above are all working correctly.

I did note that when PC suite was installing it mentioned USB2. Using freshdevices, it lists
as part of the installed drivers
system32\drivers\usbport.sys description usb 1.1 and 2.0 driver

I tried to run 'driver whiz'. it sticks when it is listing and comes to generic sm usb reader.

Which leaves me where I started.

My only consolation, printer, scanner, mouse, webcam, all with usb connections work perfectly.

Help if possible to get me cable connected 7520 to PC

Bye and thanks


Answer:Nokia PC suite can't find Nokia 7510 USB cable

How old is your machine?

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Hellow, Guys !
I'm trying to flash my Nokia phone Using Nokia Suite, but every time I face a problem that cause restart my System.
I face this problem both on Windows 8 64-bit and Windows 8.1 64-bit.
I"ve all updated drivers and also update my Windows.
But, I cannot solve the problem
Please, check my files and provide me useful support and I"m waiting for Your response.

Answer:BSOD while Flashing Nokia Phone Using Nokia Suite

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs. Make sure that you let the app run for at least 15 minutes (or until the app itself says that it's done).

The first step here is to check in Device Manager for the xHCI controller. If you find that it has errors, right click on it and select "Uninstall". If presented with a check box to delete the driver software, please check it. Then click on the "OK" box to remove it.
Reboot and see if the xHCI device still has problems. If not, wait to see if the system BSOD's. Finally, let us know what happens.

Update the drivers for your HSPADataCard USB Modem/Serial Device to the latest, Win8.1 compatible version. Your HSPADataCardusbnmea.sys driver dates from 2011 and is likely not compatible w/Win8.1

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are struckout don't have updates available (AFAIK).

If al... Read more

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Hi everyone, I've got T61 and Nokia 6230i. I'm not able to establish connection between T61 and Nokia 6230i via Nokia Pc Suite. When I try to connect those two devices via Nokia Ps Suite. I've got error message that connection can't be established. BT is in both devices enabled.-> IBM T61 - XP PROF ENG SP3 BIOS NEWEST VERSION-> NOKIA 6230i - OS VER. 3.89   The funniest thing is this that I can connect T61 and Nokia 6230i without Nokia Pc Suite. What could be wrong? Why I'm not able to connect via Nokia Pc Suite? How can I solve this problem? This is not a simlar problem as in post; ! ! !  Message Edited by cubus1981 on 12-07-2008 12:04 PMMessage Edited by cubus1981 on 12-07-2008 12:05 PMMessage Edited by cubus1981 on 12-07-2008 12:14 PMMessage Edited by cubus1981 on 12-07-2008 12:15 PM

Tak rób, jakby? mia? wiecznie ?y?, a ?yj tak, jakby? mia? jutro umrze?

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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Recently installed Windows 7 build 7600.
After installing i updated the system using windows update by connecting to the internet via my nokia n70 usb modem by installing the latest nokia pc suite,
during the update it was working fine, but after i restarted the system and again tried to connect to net via same, the nokia one touch access kept on showing opening port and then nothing is happening.
I went to the network adapter setting and clicked on nokia n70 usb modem(OTA)
It shows error 711 that remote access connection manager(RACM) failed to start in time.
Then checked my services there i found that the dependencies of RACM ie secure socket tunneling protocol is not running. I tried to start the service but was showing that sstp starts when it is used by some specific program or else then it automatically turns off.
I am unable to solve this problem please help me.

Answer:Can't connect to net via Nokia One touch/nokia pc suite

Going to be 10hours and no one has replied

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Why will Nokia Suite running under Windows 10, not connect to the internet using my old C5 phone. It used to work under Windows 7. Now I get the message "FAILED TO ESTABLISH A NETWORK CONNECTION ".
Please help. Need to be able to connect in remote areas.

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Hello friends

what is diffrence between Nokia PC suite and Nokia OVI suite????

Answer:Nokia PC suite and Ovi suite

Ovi Suire is a more refined version of what PC Suite started out with.

More things are integrated into Ovi Suite than there was with PC Suite (Maps, Software updater etc previously launched as separate applications.

When getting map data using the Maps function you will be using your home internet connection UNLESS you've selected Connect to Web on Ovi Suite which will then use your phones internet connection.

Hope this helps answer your question.

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I have Win 7 Home Edition 64 bit and Nokia PC Suite 3.8.54 installed, I never had any issues before but when I open PC Suite and when I try to sync the mobile the phone comes up with pass-code required as it has done many times before, but now I do not see it on my laptop?
The mobile I have is old but very reliable, its a Nokia 6234, connected via Bluetooth, I never had any issues with it before? I have un & re-installed PC suite, it opens and shows mobile.
Any ideas how to get the pass-code window to show up on the laptop so I can enter it in the mobile?

TIA :-)

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I have Win 7 Home Edition 64 bit and Nokia PC Suite 3.8.54 installed, I never had any issues before but when I open PC Suite and when I try to sync the mobile the phone comes up with pass-code required as it has done many times before, but now I do not see it on my laptop?
The mobile I have is old but very reliable, its a Nokia 6234, connected via Bluetooth, I never had any issues with it before? I have un & re-installed PC suite, it opens and shows mobile.
Any ideas how to get the pass-code window to show up on the laptop so I can enter it in the mobile?

TIA :-)

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Question: Nokia Pc Suite 5.8

i recently installed nokia pc suite 5.8 i know this isn't the latest version but the new version just doesn't seem to work for me. When i've finished installing cable drivers and the program itself the phone isn't recognised by the pc. Usually the first time you connect the phone to the pc you automatically get new hardware found and it starts installing the relevant drivers for the phone to be recognised by the pc.
Unfortunately this didn't happen for me . I tried restarting the pc many times but without success. So then i had the brainstorm of installing the drivers manually for my phone. I did this and the phone is now recognised by the pc ( it says data enhancement connected on the phone ) but when i try to use the program its says no phone connected.
Any help for me on this one guys?? i've been trying to fix this problem all day along with other stuff.

Answer:Nokia Pc Suite 5.8


Went to and download the latest web release on nokia pc suite. UNinstalled the previous versions of nokia pc suite and other affilated programs. Installed the new web release version and followed the instructions. BINGO works like a charm now.

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Question: Nokia Pc Suite

I installed Nokia PC Suit about 6 months ago & all worked OK with blue tooth sending new info to my lap top from the nokia phone. About 2 months ago I suddenly had an error message on start up, so it did not work. I have tried to uninstall from control panel I get error message 1316 & will not remove the installation. If I try to repair it I get the message "the feature you are trying to uses on a network resource that is unavailable" I don't understand as I have not knowingly changed any settings. If I try to install I get the error message windows installer error 1706 & installer cannot continue.This was really useful when working, so I hope that some wizard out there can help.Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Answer:Nokia Pc Suite

What exactly was the error message?Have you looked in the Device Manager to see if there are any errors showing up?Start> right click on My Computer> Manage> Device Manager.You also may want to look into the Event Viewer to see what errors are showing up at the times that this is happening. All errors have a date and time listed.Start> right click on My Computer> Manage> Event Viewer. Be sure that you choose System.The error will appear in the far left column and will appear as a red dot with a white X inside. Each of the columns has a title at the top of them, the column that you want is the Event column. When you see an error follow it to the right across the page to the event column, there will be a set of numbers in there, this is the error code. If you right click on the error code a drop menu will appear, click on Properties, another page will open which will contain a description of the error.Please post the error codes and descriptions back in this topic.

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Every time I run some of the components of Nokia PC Suite my PC crashes. I've trie to get some info from Nokia's web site without any success. Does anyone know of a solution.
I have Windows ME.

Answer:Nokia PC Suite Ver.4

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Question: nokia PC suite

Hope some one has had this problem and may be able to help me resolve this issue.

my Nokia pc icon when clicked on just gives me the DLL is not a valid windows image.....any answers please


Answer:nokia PC suite

Try reinstalling the program, after removing it with: Revo Uninstaller.

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Question: nokia n95 suite

hi guys...dont know if u can help but i have a nokia n95 phone and whenever i try to add tracks to it...the software i am usind disappears as soon as i drag the track into it...i have uninstalled reinstalled etc but its still occuring...ta

Answer:nokia n95 suite

What OS - what Software - What music and from where?

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Question: nokia pc suite

I am trying to download the nokia PC suite v7.1 from this here#But either the site has a problem as it is very slow or it is my computer although everything else I do is fine and the computer is running normally.Could someone check to see if they get the same problem

Answer:nokia pc suite

51 seconds for nokia e50 32.8mb.

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Where can i Download Nokia Data Suite 1.2 For my Nokia 5110 as it seems like that you cannot get it any more Does some one have a Copy of this please

Answer:Where can i get Nokia Data Suite 1.2

Try here:

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I use Win XP pro and ever since I made up the computer I have had a problem with it failing to shut down, it reboots every time, I have learnt to live with this as the problem cannot be resolved. However I recently installed the latest Nokia PC Suite and that particular problem dissappeared, (strange) but in its place it brought a new one in that it takes ages for the computer to shut down. I have since uninstalled it and now it shuts down at its usual pace but reboots as before.Any ideas, incidentally the Nokia cable driver is still installed, should I remove this as well?

Answer:Nokia PC suite problem

If I were you, I would unistall PC suite, and the cable driver, then download the nokia cleaning toolclick here then download latest version of pc suite and hereThis comes with cable driver etc included in the software.Hope this helps. It worked for me and my N80...otherwise could be a software conflict with something else on you PC.

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Hi I have a nokia N95 phone so i wanted to install nokia PC suite but it gave me an error saying that i require administrative privilidges so i right clicked the setup file and click on Troubleshoot Compatibility, and then ran the .exe file as an administrator and selected windows vista as the working OS with this program, still it gives the permissions error.
tried disabling UAC, did not work. please help...

Answer:Nokia PC suite not working

I'm having the same problems here.
I also have a Nokia N95(8GB).
If I figure this out, I will let you know

Also, may I add, that Nokia PC suite has different versions, depends on where you mistake, I almost installed the suite meant for Europe, not Canada.

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I'm having problems with the Nokia Data Suite program connecting with my 8310 over an IR link.
All has been going well I recently reloaded my system and everything was still working after that until a couple of days ago.
Now when I try to run PC-Sync, (Syncs with Outlook) the program gets this far

and then stops, after a few moments I recieve this error
Any suggestions on how I can fix this? sometimes the bar moves when Syncronizing the calendar, sometimes it doesn't, on very rare occations it completes it without any errors.

Also, when my phone is connected to my computer (again via IR), some of the programs will not open. The splash screen appears but thats as far as the program goes - however if I move my phone out of the IR Recievers range the program then continues to open. This is not a major problem but could anybody tell me why it would do this?

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Hey, I installed w7 professional x64 recently but Nokia PC suite won't read my phone (3600 slide), it was installed normally but whenever i try to connect the phone the program won't read any connections although the windows can read it and works well as a data storage,
I use a USB cable to connect the phone.

any ideas?

Answer:Problem with Nokia PC Suite

PC Suite has some compatibility issues with Win7. Use Nokia Ovi Suite instead. Download it here.


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click here

Answer:Nokia PC Suite Final


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Hiya,I've searched other postings on this & no advice given seems to be applicable.I have a new Nokia 2720 to which I want to transfer pics & tones from my old 3120. I kmow I have the correct cables - CA-42 for the 3120 & micro USB for the 2720, as well as the necessary drivers. I have also downloaded & installed the correct version of PC Suite (7.1) which is supposed to be compatible with both phones. However, the software doesn't see either phone. The only clue I may have is in the form of a hint on the connection wizard that tells the user to ensure the phone is unlocked. Now according to Nokia support, this refers to the keypad & apart from uninstalling & re-installing PC Suite, Nokia support has been woeful. The connection trouble shooter advises to check the phone settings, but neither the software or phone manual tells you how to do this! I suspect that the "unlocked" referred to actually means that the phone has to be unlocked, not just the keypad.So before I run up my phone bill by talking directly with Nokia support, can anyone give me any idea of where to go from here.Cheers

Answer:Nokia PC Suite can't "see" my phone

I think that you will find that you need the Nokia OVI suite rather than the Nokia PC Suite. You probably got a disc with the PC suite on but it has been replaced for many phone hereThe other thing to try is temporarily turn off your firewall. What is your OS?

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I went and bought a vista compatible USB bluetooth (bluesoleil), I also have a Nokia Mobile phone, and I needed to get a pic from my phone to my PC.

So I reinstalled Nokia PC Suite, updated it to the latest version. Plugged in my USB bluetooth, the drivers for the bluetooth were found.

But I kept getting error messages, please see attached zipped file of screen dumps and jpg's.

I managed to successfully copy the file from my mobile to my PC, but these error messages have me stumped.

Any ideas?

Answer:Bluetooth & Nokia PC Suite

Welcome to the forum.
Looking at your file you sent, it appears that you have errors in the drivers, hazard signs also the picture , driver not found.
Maybe check again for updated drivers.
Does the USB have a letter or number allocated in Computers?

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I have three times used the usb connection to backup the contents of my nokia 6682 telephone to the nokia pc software.

All goes well, only each time I connect the cable between pc and phone, windows pop up noting the new hardware and I have to go thru the install process all over again before the program considers the two "connected".

Shouldn't the pc acknowledge the usb connection automatically on subsequent hook ups?

I mean, I shouldn't have to continually go thru those install screens, eh? They eventually load everything and when I click FINISH I'm connected and can backup my memory, etc, but this method is a pain.

Any thoughts?



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I'm a new user of s10, and very happy with this laptop. after A long time waiting, finally I got it by last Friday. So happy with the model and perform. But when after i install nokia pc suite last night a problem came , when i try to connect it, pair both of the device. the s10 bluetooth software take the process of pairing, the pairing process completed without problem, but after the paring there show a dialouge box tell "cannot authenticate the phone" so the phone can't connect with the pc suite. can anybody help me to fix this problem??? i already try to uninstall the s10 bluetooth software, and change it with the new blue soleil program, but the blue soleil cannot find the bluetooth hardware. same with the broadcom bluetooth software, that tell me cannot find bluetooh hardware. so what i must done to make the the phone connected, don't make me disappointed with this s10 because of this small technical problem. thanks for your help and attentionbest regardsblackpepper


Go to Solution.

Answer:s10 Bluetooth with nokia pc suite

At least you got bluetooth with yours.   Here in the USA, they advertised they had bluetooth, and not one has been shipped with bluetooth.  The USA site even says bluetooth is available on select models, but no models have it.  VERY FRUSTRATING. Hope you get your issue figured out, though.

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I keep geting a error code 1904.Module C:\program files\ Common files\ PC Suite\ Datalayer \ Dl2dasms.Dll Failed to registerHresult - 2147024770 when downloading.How do i Fix this Problem.

Answer:Nokia PC Suite Problem

Don't know if this will help but it says it can help with troubleshooting click here

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Question: Nokia Data Suite

This is installed on Win 2000. It puts an icon in system tray for Nokia Connection Manager (NCM) which I do not want. On Win98 I could run msconfig and stop NCM from running at start-up. On Win 2000 there is no msconfig. Admin tools/Computer Management/Startup Programs shows it as Nokia Tray Application. It is also in Running Tasks. It doesn't appear in Services & Applications/Services so I can find no way of stopping it loading on Startup.Any suggestions?

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Hey,My Nokia PC suite has been running fine since installed on the pc, it worked on all users names. But couple of days ago it jus stopped working, so i did a clean re-installation, but this time it only works on my user name and no one elses. The error i get on the other user names, " PC suite did not find any connection type...."I don't get that error on my username, can any one help.

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I wish to install the latest Nokia PC Suite 4.88 software, but I have a problem uninstalling th eprevious Nokia PC suite 4. The auto uninstaller appaers to be damaged and I'm at a loss as to where to start looking for all the components to uninstall manually.I need a little guidance with this, never having run a manual uninstall or tinkered in the registry which I assume this operation will require?

Answer:Nokia PC Suite Uninstall

Are you trying to uninstall from Control panel>Add/Remove programs or the supplied uninstaller? Try both.If this doesn`t work you will have to install the original one again and then uninstall it before loading v4.88.

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hi just wondering if anyone can help me
im having trouble installing nokia pc suite 6.6 the setup program starts up
and installs alll the files but then at the last moment when it tries to
register product information it stops and uninstalls all the files it just installed
any help would be good

Answer:help installing nokia pc suite 6.6


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Question: Nokia Data Suite

I have Nokia Data Suite 4.8 istalled on my Laptop. On start up the I/R is activated by default. As I run on batteries a lot, I try to run the unit as leanly as possible. I have to de activate I/R (Nokia Connection Manager) each time. My preference would be for this not to activate on start up. Loading the software was a pain as I got so many conflicts between it and XP Home. Uninstalling would be an option I would prefer not to take.....any suggestions?Thanks,John (Ireland)

Answer:Nokia Data Suite

I have this but installed a while back.Can you check to see if something is starting up with your Laptop??Start Menu, Run..., Type msconfig and hit enter.then check the startup tab for anything Nokia related. Uncheck it and reboot.

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Hi all

I am trying to uninstall the above program but it gets to stage:

Unregistering COM applications and components

Where it freezes at 1% and then the pc will not respond to anything and I have to turn it off by the power button. I tried to uninstall it in Safe Mode but you can't.

Any suggestions?

Answer:Cannot uninstall Nokia PC Suite 6.1

How familiar are you with mucking around in the registry?

You can go through the registry and delete all the references to the program and then delete the program folder.

If you have a registry cleaner/fixer you may want to try running it then try to remove the program first.

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Hi, Just installed nokia pc suite to allow my 6230 to communicate with my pc via a DKU-2 usb cable. Insofar as the phone software is concerned everything works fine however it seems to have interfered with my broadband modem settings as I can no longer log on to my server. I just get error message 721 PPP disconnected. I have a Wanadoo speed touch modem. It seems the only way I can log back on is to reinsatll my modem software. If I then decide to use the nokia program again I'm back to square one PPP disconnected. If I use the nokia software whilst I'm online it still clobbers my connection and the browser in unable to find any sites. Anyone have any ideas why the nokia pc suite is interfering with the broadband connection and how can I overcome this problem without having to reinstall my modem drivers each time after using the phone software. The only thing I can think of is that it is possible to use the phone as a modem so when I activate the nokia program perhaps the computer perceives this as the default modem and alters the settings?I'm using Windows 2000 Pro with SP4.

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I want to remove the above program from XP, if I go via remove programs it tries to install it rather than remove it?

If I go via the program itself it does the same.

Any suggestions appreciate


Answer:Can't remove Nokia PC Suite

if I go via remove programs it tries to install it rather than remove it?

Allow it to continue. At some point it will probably begin uninstalling.
Sometimes the initial messages can be misleading.

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I have a problem with transferring music fron cd to phone . When I click transfer music icon I recieve a error report like this : Audio Manager 5.0 has encountered a problem and needs to close. We are sorry for the inconvenience.Does anyone have any ideas what I should do ?

Answer:Nokia PC Suite 6.6 problem

try ripping the cd to media player, than transfer the files from my music

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I had both Nokia PC Suite and OVI suite running. When they were seeming erratic , I thought of upgrading.
I am not able to upgrade or uninstall/repair the existing version. It gets stuck with a registry key saying the access is denied. I tried to get it cleared from regedit , but it is some other key the next time. Wonder if there were hundreds! Is there some way which would solve it. Other softwares are installing properly , hence I presume no problem with Windows installer...

Answer:Unable to install Nokia PC Suite.

In case of Registry keys which are intransigent (Unknown , no permission etc) , a way can be found by
changing the permission of the key. If there are many such keys , changing the permission of the parent key solves the problem. I could install Nokia related softwares without any issues thereon. The link is here
I have also reproduced verbatim the page.

'How to fix 'Error 1402. Could not open key: UNKNOWN...' Step-by-Step Instructions for Windows Vista/Seven/Win2K8-Server Users
Microsoft Windows users will find the following short tutorial useful for solving the 'How to fix 'Error 1402. Could not open key: UNKNOWN...' problem which is becoming prevalent in online forum postings. Please use this information at your own discretion. A Quick Overview When installing or un-installing Microsoft Windows component technologies on Windows Vista/Seven/Win2K8-Server (or newer) you may encounter a message box similar to "Error 1402. Could not open key: UNKNOWN\Components\C9AE13788D0B61F80AF18C3B9B1A1EE8\...",

This long number is not an "address" as many believe but rather a registry parent container key name (as a GUID) and its child name (as a GUID). The last "\" character separates the two parent/child GUIDs.
This is not related to Okino software, but rather to components which are usually provided by Microsoft Corp. The following tutorial will outli... Read more

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I had Nokia PC Suite installed and no longer need it.
I used the Add/Remove Programs for the components but two strange things are left behind.

Firstly, although it appears to be no longer installed two Nokia entries remain in the Add/Remove Programs list but have no longer got a 'remove' option.

Secondly, a 'Nokia PC Suite' folder remains on C drive and I cannot delete it or open it even in Safe Mode.

How do I get rid of these?

Answer:Cannot delete folder (Nokia PC Suite)

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Why Microsoft Lumia Doesn't have PC Suite Like Nokia ? Which is very useful. PC Suite was very great in features like
Accept, Reject and Text Reply for Calls from PC.
Send Received SMS from PC
But in Lumia PC features are missing even its associated with the hotmail account. some common and major classic features are missing like.
APPs are not installed on hotmail account its on the Device only
SMS are not sync
eMail forwarding attachment is not working.

Answer:Why does my Microsoft Lumia have PC Suite Like Nokia, which is very useful?

What is next? Complaining that you can't see incoming calls and messages on your TV screen while watching "The walking dead"?
I am glad that those cumbersome days of Nokia PC Suite are over! No longer do I have to look for my USB cable. No longer do I have to install proprietary software on a single PC in order to sync my phone, update contacts and so on.
Your Hotmail account is not a platform, so, installing apps on a Hotmail account doesn't even make sense!
Accepting, rejecting and text replying to calls from a PC may be handy for some people, however, why not laying your phone down in front of you while working on your PC? That works great, trust me! Doing it all the time! And, if the latest leaks can be trusted, texting from PC is coming ... !
I do not completely understand your "SMS are not sync" but, honestly, mine are! If you have the same Microsoft account on multiple phones and you enabled SMS Backup, you'll have the same message history on all Windows phones.
I don't know what your problems are with forwarding attachments but I do not have a problem with that either! Care to elaborate?
Just have a look how far the Windows platform has come! You no longer need to hook up your phone to a single computer in order to maintain your contacts. You no longer need to pair your phone to keep your calendar up to date. No longer do you have to worry about that your email is not in sync; they are the same on desktop laptop and phone - literally! No longer do you have to hook up ... Read more

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I can't get my Nokia mobile connected via the integrated Bluetooth in the SL300 (WIDCOMM) and the Nokia PC Suite. Did anyone succeed? Emilio.


Go to Solution.

Answer:Bluetooth and Nokia PC Suite not working

I have Lenovo T400 and I've got the same problem. Nokia PC suite just say: "This type of connection is impossible" Anyone?

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I use a dual boot xp and 7..both work ok ..i installled 7 few days ago..the problem is whenever i try to connect to the internet using nokia pc suite while using 7 its not possible...but to my suprise when i tried it in xp i got connected..! I even checked for errors in access point,firewall and av..and also added the pc suite as an exception in firewall..but still i am not able to connect to the net while using 7...i have installed xp on c drive and 7 on e drive..i am planning to remove xp and keep only please help me out..and tell me how to connect to the net in 7 using my phone...or what may be the cause for the disconnection..please... !

Answer:Not able to connect to internet via nokia pc suite...?

Have you got the latest version of PC Suite on W7? If not, try updating it.

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I wanna Revert Nokia Lumia 920 from wp8.1 to 8.0 because Lumia 920 already have low battery life and after I update it to wp8.1 DP it decrease even more. I use to get 5 to 6 hour on full use now I get Hardly 2 hours and Background task of every app is off only messaging app are running in background. so how can I revert my phone from Wp 8.1 developers preview to 8.0? Cant live with 2 hour battery life. thanks except Battery problem I think Wp 8.1 DP is great its just amazing but I need battery.

Answer:I Have Windows 8.1 RT how i download Nokia Suite

Hey guest welcome to wpcentral forums :)
You can not download Nokia suite / recovery tool oar any other software except apps downloaded from windows store on RT tablets. You need a desktop PC/laptop machine to downgrade your lumia 920 to windows phone 8.0

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I'm trying to install this application but part way through it tries to uninstall a previous version and fails leaving me with options ABORT, RETRY, IGNORE. Abort and Ignore allow the install to complete but the application fails. Telle me there is no connection type so the wizard will closeI had already used the NOKIA PC suite cleaner to remove the old product following other problems.Is the only way to sit and endlessly delete all instances of Nokia from the registry?

Answer:Nokia PC Suite Install Probs

Hi, run RegScrub and then try the Nokia install here

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I am Trying to connect my New Nokia 230 dual sim via Pc Suite , but when i connect with cable it says connected in no-compatible mode
please help me resolve

Answer:Why isn't my Nokia 230 dual sim connecting to PC Suite?

make sure you are using latest version of pc suite and your usb cable is also working

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I have a nokia 6260 mobile, I'm unable to get it to connect to nokia suite using blue-tooth, it's the latest nokia suite downloaded from their site. The nokia 6260 is ok making a connection to the my PC and I'm able to transfer files that way. However whatever I try I can't get it to connect to the Nokia Suite, not can I connect using infrared. can anyone help me please????


Answer:Nokia Suite & Blue-tooth

[email protected] said:

I have a nokia 6260 mobile, I'm unable to get it to connect to nokia suite using blue-tooth, it's the latest nokia suite downloaded from their site. The nokia 6260 is ok making a connection to the my PC and I'm able to transfer files that way. However whatever I try I can't get it to connect to the Nokia Suite, not can I connect using infrared. can anyone help me please????

chrisClick to expand...

I have the same problem (as do a few people I know). Apparently Oxygen Phone manager is better, or you could just get a memory card reader and use that.

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I cannot install nokia pc suite on windows 7, because when I try to install it in compability mode I get error The application failed to initialize properly (oxc0000005)click OK to terminate the application. Please read my message and do not reply me that "windows 7 is still beta and run it in compability mode and bla bla bla" I just want to know how to successfully install it and Remember compability mode does not work for meSorry for my bad English

Answer:Nokia PC suite installation error

Windows 7 is a such there are many devices/Programs that are yet to be compatible with it...this is normal.It's not meant to be a regular everyday OS and shouldn't be expected to.Did you setup a dual-boot with your other OS ? ?

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Hi im having trouble deleting a nokia pc suite program that i dont use, i have gone to add/remove programs, but the application doesnt show up, any ideas thanks in advance

Answer:cant delete nokia pc suite application

install it again.then uninstall it.

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Outlook Today

Hi ,
my phone is a new 6630.

The sync don't find the data to transhper to phone from MS outlook
message is "waiting for sycML to send data "....
"failed to open Outlook"

We have got it PC suite to sync with outlook express ...but not outlook! some thing has to be changed in outlook?

I found the personal folders in outlook and pcsuit links all look fine...there all there when one opens pc suits ;propertys/outlook/browse.

have tryed rebooting phone /pc ect differnt outlook settings luck

Nokia say its a MS issue (thanks lads!)

errr...Outlook as defalt...etc no luck

Please help


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i bought a new notebook a couple of weeks ago .. (HP Pavilion dv6-3177ee) running windows 7 home premium 64bit.
it comes with bluetooth version 3.
i installed ovi suite and pc suite .. but when i try to connect my phone via bluetooth , it gives me the next massege :
"Bluetooth is turned off or unavailable on your computer . Turn on Bluetooth or or refer to help ..."
I checked the bluetooth .. and its ON .. I tryed to send a file via blutooth to my phone and it's sent.

when I go in PC Suite to : Settings => manage connections => i find bluetooth unmarked .. when I try to mark it it gives the next massage:
"Cannot use the connection type.Check that all the needd hardware,software and drivers are available. (Code: OpenMedia)"

the blutooth device name is :
Ralink/Motorola BC4 Bluetooth 3.0 + HS Adapter
and I have the latest driver for it which is dated 11-2010 !!!! (version 3)
this is what I've tried :
I tried removing the ralink/motorola driver and make windows find a proper driver itself .. windows did find a driver but it didn't work ( it can't find other devices and other devices can't find the notebook )
can anyone help please...

Answer:Bluetooth 3.0 issue with Nokia PC Suite

I have similar problem of non-connectivity thru BT on my HP Probook. The laptop came with built-in Bluetooth. It connects to my Nokia E-72 thru the Windows BT Manager. But when i try to connect thru PC Suite, it does not. The PC Suite works fine with E-72 when i connect thru USB cable. Same was the story with Ovi Suite.

Connectivity of PC Suite was a convenience on Windows XP (my older laptop).

If anyone's got a solution, please let me know.


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My T61 has bluetooth properly installed, but Nokia PC Suite can't found this bluetooth device. I re-installed Pc Suite and bt drivers, and I also tried with windows bt-drivers. PC-suite gives an error message: "can't find connection type" (translation). And now it gives this same message when I try to connect my phone with USB-cable. I found some solutions for other thinkpads, but they didn't help. Does anyone have this problem with T61?


Go to Solution.

Answer:T61 and Nokia Pc Suite, bluetooth not found

hello Juhak, please take a look here, this maybe a work around for you. Also check which com port the Nokia suite needs to a establish a connection.Then go into bluetooth setting and tell you serial connection to use this com port.  

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Can anyone help....I am trying to connect my new Nokia 7610 phone to my pc (windows xp).
Have followed all instructions on the installation disk. I am using a DKU-2 USB cable which came with the phone.
All seems to go well with loading the cable driver and the pc suite except that I get a box up saying "there was a problem installing hardware and it may not work properly" well indeed it does not work at all. When I try to use I am told that a phone is not connected.
I have verifyed cable driver installation by checking Contol panel-system- hardware and device manager...... It shows that the nokia 7610 USB parent phone and Nokia 7610 USB OBEX are present. However it does not show Nokia 7610 USB modem AT.
Have uninstalled and reinstalled both cable drive and pc suite to no avail. Have also tried installing the pc suite via the web.
Any ideas?
I know the cable is ok as I have tried it at the orange shop. I know the phone is ok as I have tried someone elses computer who has pc suite and it worked ok.
Please help ....but please note i am only a beginner so you will need to give simple instructions. Thanks

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Trying to install Nokia PC Suite. Getting Hkey error. No sign of it in the registry. No previously installed versions. Even tried turning windows firewall off. Error reads HKEY_LOCAL_MACHINES\software\classes\msxml2.DOMDocumet.4.0\CLSID asks me to verify i have access to the key. Any ideasusing xp..

Answer:Registry error installing Nokia PC Suite

uninstall it use ccleaner and reinstall it had the same problem with da mrs pc ,and then it installed ok after i got up dated version of nokia ,cause i had a copy on disc first time,hope it helps!

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I have always synchronised my Nokia 7210 with MS Outlook,contacts and calendar using Nokia PC Suite 5.1 by infra red port. Since upgrading to Office 2003, when I try to do this, a box always comes up saying "failed to open Outlook" Operating system in XP Home.Any suggestions?

Answer:Problem with Nokia PC Suite and Offoce 2003

from Nokia that their software is not compatible with Office 2003 and they have no plans to re write it!

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I have had a problem for some time now that when I want to syncronize my calendar in Outlook to my Nokia E72 I get an error message in Nokia PC Suite that simply states "Failed to open Outlook" I have spoken at length to Nokia in South Africa and in the end they said that I must uninstall MS Outlook and reinstall it again. How do I do this and how do I keep my calender and contacts from loosing data / entries ?

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Any polite suggestions to upgrade nokia data suite 3.0 to use with 5110i phone as mobile modem for xp based PC?
Apparently only works with window 98?

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The release notes for Vista SP1 state that Nokia PC Suite must be Uninstalled before the SP1 installation is attempted!

Microsoft Corporation

A significant number of people with Nokia phones will have installed PC suite - this could cause a lot of problems when people start getting the Windows Update

Who reads the release notes when they receive a Windows Update after all?

Answer:Nokia PC Suite installed? Read this before you install SP1!

wow, thanks for the notification

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I had, after a trojan and Win XP repair PC suite wouldn't connect (Bluetooth OR cabe).Solution:Download Nokia_PC_Suite_Cleaner_7_1_1.exe from here: the cleaner and then install the PC suite again. The latest version is here: luck!

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The release notes for Vista SP1 state that Nokia PC Suite must be Uninstalled before the SP1 installation is attempted!

Microsoft Corporation

A significant number of people with Nokia phones will have installed PC suite - this could cause a lot of problems when people start getting the Windows Update

Who reads the release notes when they receive a Windows Update after all?

Answer:Nokia PC Suite installed? Read this before you install SP1!

wow, thanks for the notification

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I tried several combinations, but I can't get the Nokia PC Suite work properly with my R500 Thinkpad. Anyone familiar with this issue ? Any help, tips and/or hints appreciated. I installed the latest BT drivers from lenovo website and tried Nokia PC Suite 6.8.6, and 7.1.18.All failed. It seems that Bluetooth is working, becuase without Nokia software installed I can make a connection between the R500 and my Bluetooth phone.


Go to Solution.

Answer:Known issues R500 + Bluetooth + Nokia PC Suite

All works fine with my R500 + BT+ Nokia and my N82 from the beginning. Does it work properly with the USB-Cable?Message Edited by jochen2d on 10-12-2008 11:56 PM

R500 - 2732-&AGT500 - 2055-2LGIdeaPad S10 - 4333-A12

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I have a SL400 & X61Both running XP SP3Both running Nokia PC suite.On the X61 my Nokia E51 connects to the Internet without a problem on Bluetooth and USB connection.On the SL400 it gives me "Unable to Connect to the network" on the Bluetooth connection and the USB connection. ALL network settings I have checked appear to be the same.Norton 360 on both machines.Both Machines are in the same location.  Reinstalled Nokia PC suite on the SL400 - Same result.Unplug from the SL and immediately plug into the X61 and it connects.Plug back into the SL & I get the Same error. Please HELP - Anyone? WVA.

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Does anyone know of any support or troubleshooting resources on the web for the Fone Data Suite Software, using it with a Nokia Mobile on a Orange network.

Answer:Support for Fone Data Suite software for Nokia

why dont you try here i use the data suite and have had a few problems with it but have managed to overcome them. i will gladly do my best to help you out as im sure many others will.

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Iam old user of nokia suite program for mobile phone connection, was using this software to connect to the internet, when tring to connect to the internet through the mobile device as modem, the Nokia Suite progame make new Numberd connection driver
(dapters) until i have reached to about Nokia driver #54 adapters!
Tring to delete all that drivers, i uninstalled nokia suite, then installed it again but the drivers still up numbers,, when i open (Network Connections) i just find 1 Nokia Connection adapter..
So how i delete this fake hidden drivers,
I mean when a new connection was made, the firewall ask to which ty off connection (Home Work Public) like Nokia Connection #50 want to connect,, How i Deltet this hidden fifty connection inside
the system??
Note: iam unable to connect again through the phone, but still nokia suite in my computer!

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I've got a problem concerning the connectivity between my laptop and my Nokia 6110 mobile phone:
My laptop is a Toshiba Satellite 1730CDT and does NOT have a built-in serial port. But I want to connect my mobile phone to the laptop, which is possible via the Nokia Data Suite 3.0 (NDS) - and only via the Nokia included DAU-serial cable! So I bought a USB-to-9pin-Serial converter from Xircom to plug the Nokia Data Suite 3.0 DAU cable into it. This converter device works wonderful and my Windows ME on my laptop recognizes the COM port properly. It even can emulate a DOS-COM port! Great hardware!!
But... during the installation routine of the Data Suite, NDS detects my mobile phone (Nokia 6110) properly, but the driver installation fails and NDS always tells me that the physical connection failed! The USB-to-serial converter works fine with my system and I've tried every COM-port with the NDS, but it won't accept the connection. Why is that so, and is there another solution for me to use NDS with my laptop?!
Thanks for any help!

Answer:Nokia Data Suite and Xircom converter BIG trouble!

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i want to transfer contacts from my lumia 625 to a pc. what programme do i need

Answer:How do I download pc suite for the Nokia 625. How do I transfer contacts from the Lumia 625 to pc?

If u have a windows 8.1 pc with same MSFT ID then the contacts are synched in the people app

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I Have a SL500 with XP preload on it. All drivers are up to date via System Update and WIndows Update, my issue is this... Everytime I attempt to pair my laptop to my phone(N73), Nokia PC suite detects the phone as an available device, but when I click 'Next' to attempt to Pair it, a bubble appears in the bottom right of screen near the time, advising I have to type in the security code to allow the phone to connect. Even if I type in '123', the same as PC Suite is asking for, after a short while, PC Suite will advise that it was unable to authenticate the phone. I presume something in Windows is telling Bluetooth to be the 'primary connection software' rather than allowing PC Suite to do what it needs to do..?? The reason I ask in this forum, is because I have a T60 with the preload software on it and it works without issue. Am wondering if a setting somewhere on the Preload for this SL500 is different by default??  Any ideas.. Please help.

Answer:Default setting on Windows for Bluetooth blocking Nokia PC Suite

Hello, the problem is already discussed here but no solution, yet

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hi guys i love playing with my pc..i found nokia pc suite not coonected with nokia n958gb via bluetooth..I unsitall thinkpad enhanced software, then install nokia pc suite and connected via bluetooth..Then i installed again enhanced bluetooth software...guess works perfectly....wat da amzing..very fast data tanfer than normal bluetooth data tranfer speed... Hope it will work all lenovo sl500. feed back welcome  


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i want to update my nokia lumia 520 to 8.1 through PC ? is there any software for this if there please tell me dear

Answer:How can I update my Nokia Lumia 520 update 8.1 through pc suite attaching data cable ?

Originally Posted by Windows Central Question i want to update my nokia lumia 520 to 8.1 through PC ? is there any software for this if there please tell me dear PC Suite does not work with Windows Phone. Updates are only Over The Air... OTA.
You can update your phone via PC, however, it wipes your phone completely clean.FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
I'd recommend backing up prior to using this and only do this if you're not worried about possible information loss.

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Question: Games Jerk

hi guys,

My PC Specs:
Abit KR7A-Raid
AMD 2000+ xp cpu
3x256mb corsair xms2700 ram
Asus GF4 Ti 4200
2 x 80gb Maxtor 7200rpm D740x hdds
Soundblaster Audigy eX
Plextor CDRW 40x
Pioneer 16x dvd

Basically when im playing games i get a kind of mild (and occasionally not) jerking action that is extremely offputting and in the case of multiplayer games, a drastic hinderence.

First of all i assumed a OS problem, but having formatted and tried 2k pro and xp pro the problem persists.

I had a geforce 1 in here so i assumed it was the graphics card (well i needed an upgrade anyhow) so ive purchased a gf4 and the problem still occurs, after format with the new card also.

Ive tried the ram dimms separately and the problem still occurs.

It only started happening a matter of weeks ago, anyone got any suggestions? or any tests etc that i could do to determine the source of the problem ie motherboard etc.

only noticed thing on my motherboard is that the built in fdd controller doesnt work.

Ive experienced this in counterstrike mainly but i did run quake3 a while back to check if it was solely hl but it occured in q3 although less obviously but still noticeably
The actual 'jerking' is an intermittent kinda skipping of frames thing that is present whether my pc is cold or been running for a long time.

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Hey everyone. It's been a while since I've posted. Been pretty consumed with working on my Mustang. Anyways...

Someone keeps getting in my wireless. I've always used WEP for backwards compatibility with my OmniFi devices, but I've since switched to WPA. I doubt he's been in lately, since switching to WPA with a ridiculously long passkey, but I wouldn't mind finding out where the asshole is.

Basically, he's getting passed WEP and MAC filtering (which isn't all that hard with kismet or a Backtrack ISO) and setting up port forwarding for Gnutella in my router. I switched routers, changed my router password, and he was still able to get in. I'm guessing he's getting the password when I log into the router wirelessly.

Anyways, if there is a device that will allow me to search a signal based on a MAC address, I would love to find the jerk and bang on his door.... or better yet, call the police.

I'm also worried about other passwords I've used in the past. More reason to confront the guy and/or call the police.

So.... the only devices I've seen online are designed to look for hotspots. Any ideas?

Answer:Jerk getting in my wireless...

It's not foolproof, but why not just set up a good WPA password with MAC filtering, then turn off wireless administration? I know it doesn't answer "how do I track him down", but at this point, I think there's more important things to worry about.

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My dad had Windows XP running fine on this computer for a year. Then he gave it to me and I wanted it fresh so I formatted and installed and everything was fine for about a day. Then programs started crashing and I was getting the blue screen a lot. And when I tired to re-install windows XP I would get the blue screen a lot. So my dad took it apart and re-seated everything and removed one of the hard drives because we think it was faulty. We managed to install everything nice and fine and fresh...

That was about a week ago. Now I'm still having problems with it. Programs randomly crash (firefox, winamp, steam, msn messenger) and sometimes it randomly restarts which is very annoying and interrupting if I'm doing something important.

So please help me out! Thanks very much!

Answer:Computer Is Being A Jerk...

Welcome to BC! Go to:Start > right click on My Computer > Properties > Advanced tab > Startup and Recovery SettingsUncheck Automatically RestartClick Apply and then OKNow when the computer has a problem it will give you a blue screen and you will have to reboot manually.The 'Blue Screen of Death' (or BSOD) is refered to by Microsoft as a Stop Message. They can occur for many reasons. In order to diagnose it's cause we need as much info as you can give about the stop message. Please write it down and post it back here the next time it happens. In particular, it helps to have the somewhat cryptic series of numbers about half way down the blue screen that have this sort of format:0x0000008E (Followed by four other sets of numbers in parenthesis.)

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my own wireless lan.

dude is spoofing one of my laptops MAC.

I got wpa2 up and running with 63 random gen pw....

damn he's good.

I set my dlink to wpa2 Only so we'll see what happens. Any thoughts on how he's doing this?

Answer:some jerk is bumping me off

Thats not all you're going to be bumped off

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Hi guys, I was given a HP Motherboard from a friend the other day, he wasnt sure if it was working or not. I put the motherboard into a spare case I had lying around and added ram and a PSU that were all working. When I go to turn the computer on the CPU fan jerks slightly then nothing else happens. The power button will not make the fan jerk again until it is unplugged then plugged in again. I have tried reseting the CMOS, changing ram, PSU, jumping the pins to start it up but nothing seems to work, I suspect it is a busted motherboard but I couldnt find anything on the internet about it. Thanks.

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So I know this is a problem that other people have posted on. I tried to follow along with their attempts to fix, but each person seems to have a slightly different set of hassles to deal with. Here's what's happening: any attempt to open a file (desktop files, My Computer, Control Panel, etc.) will cause the computer to think for a minute, tell me that Dr Watson is not responding, and then freeze up. I've tried booting up in safe mode, and the problem doesn't happen there. I can't do a System Restore because System Restore was disabled before this all began (I have no idea why). I tried running Spysweeper and Norton, and neither came up with anything. I ran hijackthis, and the log is pasted below. Oh, and I'm running Windows XP. Please help!

Logfile of HijackThis v1.99.1
Scan saved at 5:17:42 PM, on 2/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Documents and Settings\Will!\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Sta... Read more

Answer:Dr Watson is a jerk

I forgot: I also tried following Microsoft's instructions for disabling the wicked Dr. Watson, but after I did, attempts to open files gave me this error message: "The instruction at "0x3005c5eb" referenced memory at "0x0000018". The memory could not be "written" so I re-enabled my old nemesis.

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Question: Sound like Jerk!!!

well, can someone help me to figure it out the problem.

before then, i was using windows XP and never heard of the *beep* sound. but then, the beep should will occured usually when i use certain application or surfing the net, and everytime i access the internet, it would be disconnected, and some of situation will cause some problem too. so what's the meaning of the beep sound?

i have tried to format again, and then install again the OS. but then, it still occured again.

it's not posibble happen on the sound setting on the control panel. it's sound like the computer's getting worse. let me make the situation clear.

problem occur :
- it's sound just like "toggle key" -- when user hist SHIFT for few times, i will sound like that, and the accessibility option will be pop-up. however, i have disable the setting before the happen occured.

problem effect :
- every time i log on to the net, probability internet disconnection will be higher, that's mean, whenever internet have been connected. it will disconnect again and again.
- sometimes, whennever i'm using the browser, the browser might be auto display the back page, or auto jump to the top of the page.
- oh !! i didn't click anythings, even there's no error msg or info msg occured. but stilll can hear *beep* sound frequently (between 2 seconds or a minutes)

solution :
- i have checked for the computer virusses by free online scan virus and norton AV 2002. but the vir... Read more

Answer:Sound like Jerk!!!

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I have a dell optiplex gx240 withh windows vista. When I try to play a dvd the entire movie is jerky. I tried using a usb dvd player with the same result. The computer can't find any problem and says it's working fine. I tried installing media player 11 and it said the version I have which is from windows 95 is better. Is there something I'm missing or is there a better non windows installation I can get? I finally got the music player figured out so I can burn cd's so I want to keep that. I just want my dvd player to work right. Any help will be appreciated.

Answer:Solved: dvd player is a jerk

Check the dell website for an updated video driver.

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I just want to ask you fine folks, have you ever seen malware that drops in LOCAL DNS servers?

Such as

Answer:I am going to be a jerk and break all the rules but...

Yes there have been quite a few DNS hijackers, but that local IP network has not been one of them. We have even seen many hack routers DNS setting which requires a factory reset or a reflashing to correct.

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This afternoon, I was cruising the Internet when all of a sudden I noticed my Norton Internet Security had become inaccessible and a bubble popped up telling me my PC is infected with spyware and telling me to download their software for $49.99 to get rid of the spyware. This thing won't go away! There is a red dot with a white X in it next to the clock on my start bar. That white X belongs to the jerk that put the spyware on my PC, totally locked out my Norton (I admit I let my subscription lapse--I tried downloading Norton again and this thing wouldn't let me completely install it), and now wants me to pay them to get rid of their spyware! I'm not an expert but a buddy of mine says they must've screwed with my registry. What do I do? I don't want to pay this guy to remove something he put on my PC without my permission.

How do I get rid of this thing? Your site was recommended to me. Can you help?

Answer:Antispyware Jerk Put Spyware on My PC!

bump....desperately seeking help!

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I was looking to replace the battery on the ibm thinkpad t20. I was looking for the model number while the machine was running so I briliantly disconnected the battery and the machine shut down.

I cannot get it to re-boot. I have taken it through the safe mode and it runs for a few seconds and then goes to a quick BLUE SCREEN of DEATH which disappears so quick I cant read the directions.

I am running Windows XP professional and I really hope someone can help me.

I AM A JERK. Is there a re-set button or something to press?????

Answer:t20 thinkpad- Im a Jerk- Battery disconnected

Try booting from either a boot floppy (if you have a drive) or the installation CD. You may have hosed the OP/Sys as installed on the HD. If you can boot from the installation CD you may be able to do a 'repair'.

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i have just purchased Lenovo ThinkPad R61 with vista basic. As i need to install some softwares which are not compatible with vista i downgraded it to XP professional SP2. Downloaded all drivers and thinkvantage software from lenovo website for XP.when running on battery the system jerk. i mean it stops for a micro sec then goes on, not noticable during browsing or using other softwares but when u listen to some audio or watch a video you can easily identify the problem. If you move cursor from upper left corner to lower corner you can also notice that the cursor stops for a sec. I am also unable to connect to internet via dial up if system is working on battery only it just try to connect modem noise comes but unfortunately cant connect to server.This problem only comes when only battery is connected, If ac plugged in there no problem at all everything just works fine and normal.Ill appreciate if anybody can help me out with this problem.

R61 WideScreen, T8100 2.1Ghz, 2GB, Blue tooth, 6 cell, Win XP Pro

Answer:jerk problem with R61 when running on battery

is that problem more persistent when you move around the laptop?? there is thinkvantage protection systems on for your laptop's harddrive, which when switched on would momentarily switch your harddrive off when it senses a sudden movement to protect your harddrive from sudden fall.... also did you set you set your laptop performance to maximum performance while on battery....

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Hello windows family from past one week i gotta a problem with my phone (lumia 520),
I bought my phone an year back it has been working with no problem till last week, but since last week i gotta a problem like getting switched off when it got a sudden jerk or if it fell down from a small height.
P.S: this is occurring from the last update.
Thank you in advance.

Answer:Why my phone is getting switched off when there is a sudden jerk while using??

I think.. It is related to your battery. Try removing the battery and placing it again. It may be because of the slot. The battery may have gotten loose.

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Hi there, I have a Microsoft Wireless desktop setup, however whenever I use the mouse wheel to scroll down the page it does it it 'notches'. I'd like it to be a fluid movement. Anyone have a clue how I can get this sorted?Thanks lots

Answer:Mouse wheel scroll - What a jerk!

In mouse properties, in control panel, click wheel and adjust to one line at a time...

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Hello all, I have been a long-time reader at this site, and in the IT industry for 15 years myself, and I have for the first time come across a virus (rootkit?bootkit?) that I can not seem to clean myself.

OS: Windows 7 Home Premium 64-bit
Dell Inspiron 560

The PC was running a bit slow, but I had noticed any problems. I was using Verizon Internet Security Suite for AV. Now I seem to be able to search google once, but then unable to use any links without randomly being redirected to apparently benign sites. I also got a warning that my bandwidth usage was extremely high, and it could be because of a bot or some such.

So far, I have removed several infections with Super Anti Spyware, run Malwarebytes with no hits, AVG and Verizon Security with no hits. Combofix hung during nearly the last process, TSSDKiller(sp?) was unable to run at all, even when renamed and re-extensioned. I get Error Code 0x80070424 in Microsoft Security Essentials while trying to update. Hitman Pro 64 got no hits... And I believe that is the extent of my current troubleshooting. All scans have been tried in safe and normal modes, though I have not tried creating a new user and scanning from there, or removing the drive and scanning it as an external (I can, but with no luck on every scanner I typically use, I'm not sure what exactly I'd even scan it with...)

Also, I can not boot into the 'repair my computer' console, because it hangs at 'windows is loading files' (with ... Read more

Answer:Win7 64-bit infection help needed! This one is a real jerk...

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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After trying out Chrome OS in VirtualBox, well, i didn't managed to try it at all, VirtualBox hanged and i did a force shutdown.

As a result, i've seemed to have lost the ability to play any sound from anywhere and flash videos played horribly jerky.


After(first 25 seconds):

When using Camtasia Recorder to record the problem with the video playback this error popup-ed, hope it would provide some lead.

Things i've tried
Ran command prompt in admin rights to with command "sfc /scannow"
Ran an error-disk check
P.S. I'm not sure if the comparison above worked since for me both videos are playing really bad.

Also, attempt to restore to prior the installation failed.

Answer:No Sound and flash plays jerk-ish in all browsers.

Hello aattwwss and welcome to the Forum. Have you checked your Event Log as suggested by the warning? To access, click Start > type EVENT in the "search programs and files" box. You should now see several choices directly above. Click on View Event Logs under Control Panel > click Applications and Services Logs. You should now see something similar to this:

Attachment 122393

If events (problems) were detected you'll see something other than 0. Double click the affected item for more details. If no events were recorded you might want to try the suggestion in this Microsoft support forum under "B). System Restore Issue."

ox80042302. Print spooler and system recovery do not work

Let us know if this helps or not.

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what jerk created windows 8?and why cant i find box to search for files?

i cant believe some moron thought 8 was wonderful-its infuriating

Answer:what jerk created windows 8?and why cant i find box to search for files?

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So here goes the story:

We run a webhosting business. A couple months ago our filesystem and harddrive began to fail. We only had one harddrive in this server, and it was in at least two partitions (one for OS and the other for everything else, including customer cPanel accounts and files). The problem was that the OS partition and filesystem got corrupted and unfixable due to hardware failure in the HDD. Writing had to be avoided and reading certain parts of the drive resulted in system-wide failure. Because of this, cPanel was not accessible by any means: we could not "properly" transfer cPanel accounts.

I found a guy on cPanel forums who appeared credible and trustworthy enough who offered to lend a helping hand to transfer the cPanel accounts to the new server, as he knew how to do it. We did intensive Googling and searching on the internet for solutions to our problem, but nowhere did we find a solution to our scenario (everything we came across assumed we could access cPanel), so this was our last resort before shutting down our business entirely.

This guy, supposedly a ThePlanet consultant, managed to get all the cPanel accounts and everything moved over to the new server and plugged back in, and configured the server for us (security and the works). Without him, our business would be dead.

Now here's where problems begin to arise.

Without further ado, he communicated to us like if he assumed we had already made a monetary deal and so forth... and s... Read more

Answer:Webhosting business situation - looking for advice/tips on booting jerk from server

Lawsuite, if he has cause damage to your business, go to court, if you can prove it, you will win.

Sometimes when peopel cause damage like this, there is no other way, they have already over stepped the line, you need to respond quick and strong.

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I installed microsoft suite 2000 on my new pc which is running xp. The installation went fine; however, I do not have the codes to make word, etc. work. I tried to uninstall suite 2000; however, I get errors every time and it will not uninstall all the way. It is currently in add/delete programs section but it will just not uninstall all the way. What I am attempting to do is add suite 2002 to my xp. When I try and install the suite 2002, it says "installing suite 2000" and then it messes up and I get some more errors stating its unable to install it. I found the program that uninstalls suite 2000; however, it does not work with the xp operating system. Is there any way I can manually remove suite 2000 and all of its contents so I can install suite 2002? I hope someone can help me with this. Thank you very much. (Email removed by Moderator.)

Answer:Removing suite 2000 and installing suite 2002

Hi, Airbag. I removed your email address 'cause you'll likely end up getting spam. There is software out there that searches the web for email-like strings... If you want to put your email on the web, you might try something like me-at-isp-com, so it's not recognized as an email string.


This is a task and a half. Start by going into Windows Explorer and deleting all Office stuff; probably C:\program files\microsoft office.

Then you need to delete it from the registry. Hit Start-Run and type regedit and hit enter.

Delete the 9.0 folder:


If you have any other numbers, like 8.0 or 10.0, delete them too.

Close ALL programs. Hit Start-Run and type %temp% and hit enter. Delete all the files in there. If you have Windows 2000, there may be some folders you cannot delete, and that's okay. If it says there's hidden files, delete them too.

Try the install of XP.

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guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n den blank n den again nokia dis is repeatin continuosly please help

Answer:guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n

I just answered something similar on another thread. You can go through this.
You can try to soft reset first.
Volume down and power button until the phone vibrates. Phone will restart if it works.
Otherwise -
This is from the support site -
The problem you are experiencing may be caused by a software problem on your phone. You will need to perform a factory reset to try and resolve the problem.
Please note: All information on your phone will be deleted and anything that has not been backed up will be lost during this process. If you cannot access your phone's menu, unfortunately you will not be able to back-up any data.
Make sure your phone is powered off.
Press and hold the 'volume down' button.
Press the 'power' button until the phone vibrates, then release the 'power' button.
Keep the 'volume down' button held until you see an '!' on the screen, then release the 'volume down' button.
When the '!' appears, press the following buttons in order:
'volume up'
'volume down'
'volume down'
You should see rotating gears on your screen for around 5 minutes.
Your display will then turn blank for 30 seconds while your phone restarts.
It will take several minutes for your phone to restart. Once your phone has restarted you will need to follow the on-screen instructions and complete the initial set-up process on your phone.

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After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

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the phone freezes on my nokia lumnia 1320.if i soft reboot it switches off till i release the power button when it restarts on its own and again freezes on the nokia logo.i tried hard reboot again and again but after the reboot it restarts and freezes on the nokia logo

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Or is it not?
I have seen other colors on internet as well. Blue, pink... Are they all genuine Nokia products?

Answer:Is the white Nokia CA-189CD data cable a real Nokia product?

It's a genuine Nokia parts number... Remember you're looking at teh interwebz.

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