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Dell won't wake from sleep - takes 2x to boot

Question: Dell won't wake from sleep - takes 2x to boot

I have a Dell Dimension E310 running Windows 7. I upgraded to Win7 about 5 months ago and then added a video card about 2 months ago. About the time I added the video card (NVIDIA GForce 8400 GS), my Dell stopped coming out of sleep mode. I have to hard power down and then I can restart. Only recently I've noticed that even when I shut down and let the machine sit for a few hours, it behaves the same when I push the power button as it does when I try to bring it out of sleep. Here is what happens in both cases (trying to come out of sleep or trying to start after shut down):

Power comes on to the computer (the fan starts, the lights on the box come on), however I don't hear the disk drive spin and the monitor doesn't wake up. If I hard power down and then re-power on, everything works just fine.

I have NOT upgraded my power supply and I guess the video card may be drawing more power. Could this be it? Could there be a capacitor that needs to have some charge to get things started and that is why it works on the second start, but not the first start? Or is this a bad hypothesis? Any suggestions out there?


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Preferred Solution: Dell won't wake from sleep - takes 2x to boot

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Answer: Dell won't wake from sleep - takes 2x to boot

I've now installed a higher wattage power supply (430 W to replace the old 230 W) which should be more than enough. Unfortunately, symptoms are the same: If the machine is off for a few hours, it requires two tries to startup. Any thoughts or suggestions?

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Most of the time it works fine. But once in a while nothing seems to wake up the computer. I've tired using the mouse, keyboard, turning off the monitor, opening the CD drive, and plugging in new USB peripherals. The monitor is on and reports no signal from the computer so it goes into power save.
There are no changes to the hardware or software between the times that it wakes up normally and times that it does not. This problem is infrequent and I do not know how to reproduce it. In order to use my computer again I have to hold down the power button on the cpu to get the computer to restart.
I've found another thread that indicates this is a long-standing problem with Dell computers and monitors.
Optiplex 3040, Windows 10, driver is Generic PNP monitor, Monitor is 2408WFPb, connected with HDMI
It seems like the problem is with the computer because the monitor has power and buttons on the monitor respond normally. Also nothing seems to wake up the computer. But I have had this  problem with this same monitor and an earlier Dell computer -- Optiplex 755.

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Hello There! My Sister's laptop went to sleep and now the power button shows that is on, but the screen is black. She needs it for College that starts next Tuesday, so any help would be greatly appreciated.
Thanks in advanced... Blessings from the Universe!!!

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I have a dell xps 15 l502x and since two days ago it wouldn't wake up from sleep. I can hear the fan kicks in as i try to wake it up but then screen stays blank. Only way to get the laptop working again is to hold the power button until it force shutdown and restarting it.

The sleep function was working perfectly from start to since 2 days ago. It happened after I updated a bunch of drivers with using driver booster software.

Any help would be appreciated.


Answer:Dell xps 15 L502x refuses to wake after sleep

The driver affecting sleep most is Display so you might be able to roll it back in Device Manager to get sleep to work again. Otherwise I'd uninstall it along with the software to see what driver Windows 7 wants.

Otherwise there are other fixes here for Sleep Problems.

Why use outdated XP-era driver finder software on a driver-complete OS? You may need to System Restore before this blunder.

Otherwise consider doing a Clean Reinstall - Factory OEM Windows 7 paying close attention to the steps about how drivers are handled in Win7 which are so important they are in red. If still running the Factory Install then that is the worst install of Win7 one can have - you won't even experience native Win7 performance until you Clean Reinstall or at least Clean Up Factory Bloatware

Win7 delivers drivers via Important and Optional Windows Updates, after enabling Automatically deliver drivers via Windows Update (Step 3). Always install all Updates to get the latest drivers as well as Security and Performance patches that are critical to the OS and your hardware.

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The Issue

All (7) of the Dell Precision T5600s in a computer lab do not wake up after going to sleep.

Background Info

I work in the ITS department for an educational institution that has some T5600s in use in the Math/Computer Science department labs. We upgraded to Windows 10 last summer and later discovered that they do not wake up from sleep. At this point the user performs a hard reset to restart the machine. Due to numerous hard resets some hard drives were failing, prompting the call to ITS, etc. etc. Because these machines are all identical, all are experiencing these issues, so this is not an isolated incident.

System Specs
Dell Precision T5600 (2012)

1 Intel Xeon E5-2603 (4 core, 1.8 GHz)4x2GB PC3L-10600R RAMNvidia GeForce GTX 560 SE (no integrated graphics)1 500GB WD5000 HDDNo additional PCI cardsSecond CPU socket and RAM slots are emptyWindows 10 Enterprise, Windows 7 Enterprise/Pro (read on)
What I have tried
Prior to downgrading to Windows 7:

Disabling hybrid sleep and hibernateUpdating drivers for the storage controller, video card, usb controllers, etc. to the latest version.Updating the BIOS to the most recent version (A14 for this model)
After downgrading to Windows 7:
NOTE: We have an image that we apply to our systems with some pre-installed software and several Windows updates already installed, which is what I used to downgrade.

Rolling back to drivers released prior to Windows 10Using a different video card (specifically tried the GeForce 210)Remo... Read more

Answer:Dell Precision T5600 does not wake up from sleep

Hi PLZ H3LP. Welcome to the TenForums @PLZ H3LP

Have you run an Energy report to see if identifies any significant issues? Command Prompt(admin)

powercfg /energy /output %userprofile%\desktop\Energy.html

Next you said you use Windows 7 Pro from a disc. Did you use the Dell drivers? If not I would and I would install one by one and test.


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quite often, when I wake up my computer then instead showing the login screen, the computer restarts with a notice that it was not shut down properly and asking if I want to boot windows normally or boot into safe mode. Then after logging in a dialog box appears that system has caused an unexpected failure of type BSOD 9f. Please find the required folder attached to this post. Thank you for your time.

Answer:BSOD on Dell L502x during wake from sleep



0: kd> !irp fffffa8009c055f0 1
Irp is active with 9 stacks 8 is current (= 0xfffffa8009c058b8)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
Flags = 00000000
ThreadListEntry.Flink = fffffa8009c05610
ThreadListEntry.Blink = fffffa8009c05610
IoStatus.Status = 00000000
IoStatus.Information = 00000000
RequestorMode = 00000000
Cancel = 00
CancelIrql = 0
ApcEnvironment = 00
UserIosb = 00000000
UserEvent = 00000000
Overlay.AsynchronousParameters.UserApcRoutine = 00000000
Overlay.AsynchronousParameters.UserApcContext = 00000000
Overlay.AllocationSize = 00000000 - 00000000
CancelRoutine = 00000000
UserBuffer = 00000000
&Tail.Overlay.DeviceQueueEntry = fffffa8009c05668
Tail.Overlay.Thread = 00000000
Tail.Overlay.AuxiliaryBuffer = 00000000
Tail.Overlay.ListEntry.Flink = fffffa8007834b48
Tail.Overlay.ListEntry.Blink = fffff8000323cb00
Tail.Overlay.CurrentStackLocation = fffffa8009c058b8
Tail.Overlay.OriginalFileObject = 00000000
Tail.Apc = 00000000
Tail.CompletionKey = 00000000
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

A... Read more

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Hi everyone, needing some help here.
I have a Dell Inspiron 3650 purchased in July of 2016.  I have been having problems with the display not waking from sleep.  The hardware light on the monitor is on and the light on my wireless mouse comes on temporarily when I try to wake but the display won't turn on.  The only way for me to get the computer back working is to shut down the computer using the hardware power button and reboot.  I've done some basic troubleshooting including running the Dell Diagnostic Tests and setting the power settings to NEVER sleep (see screenshot).  However this still keeps happening.  Any thoughts?

Answer:Dell Inspiron 3650 Won't Wake from Sleep?

Have you tried using a brief push of the power button when a mouse move or key press doesn't work? Windows 10 has hybrid sleep and hibernation that requires a short press of the power button to wake the computer.

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Please delete - post needs to be rewritten

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My PC is fairly new and I'm having problems with slow shutdowns/restarts and slow sleep/wakes. Recently it seems to fail waking altogether and restarts after a while instead. Usually during waking I just have a black screen for a long time before the reset/restart but sometimes I see the Windows log-in screen but it's unresponsive.
The problem predates my CPU undervolting and doesn't seem to change when I switch RAM settings back to Auto instead of XMP (I my RAM necessitates some kind of overclock in order to function at its rated speed).

Can anyone advise how to proceed? Thanks.
System specification below. This forum has a fantastic design that eliminates the form of pasted lists of information. That's just great for preventing people from reading it. I was worried someone might have read this information.
OS: Win 10 Pro 64-bitMainboard: ASUS Z170 Pro GamingCPU: Intel i7 6700 (6th gen), Stock HSF, Undervolt Offset -0.15 V, LLC 4RAM: Corsair LPX Vengeance 2x8GB DDR4-3000 (CMK16GX4M2B3000C15)Graphics: Gigabyte NVIDIA GeForce GTX 950Sys Drive: Samsung Evo 750 SSD, 250 GBData Drives: OCZ Vertex 2 SSD, 60 GB; WDC WD1002FAEX-00Y9A0, ~1 TB; WDC WD2003FZEX-00Z4SA0, ~2 TB; WDC WD2002FAEX-00MJRA0, ~2 TB; RAID 0, ~300 GB [Maxtor 6B160MO x 2]PSU: XFX TS 750W (P1-750S-NLB9)Bluetooth: Parani UD100 Bluetooth USB AdapterMonitor: LG 21.5" W2246S-BF 16:9 Wide LCD Monitor 1920x1080 5msLogitech G500 mouse, K120 keyboard.UEFI BIOS divergence from optimised default settingsAI Overclock Tune... Read more

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Dell WIN10 DESKTOP (NOT LAPTOP!) does not wake from sleep.

After frustration with sleep issues, PC was set to never sleep and hibernation was DISABLED, hybrid sleep was set to OFF.

PC went into sleep overnight, and cannot be waked.

After manual shutdown & holding for 45 seconds, PC goes immediately back into sleep mode on pressing start button, with light flashing but will not wake up. No opportunity to get control of the PC.

USB wire-connected keyboard & mouse are not "on" and thus not recognized by sleeping system.

IE, NO WAY TO GET COMMAND PROMPT or GET CONTROL OF BOOT or SYSTEM, SO CANNOT TRY THE MANY TIPS FOUND IN FORUMS FOR ENDLESS SLEEP MODE, NOR CAN I UPDATE DRIVERS - sorry for CAPs but I've seen many suggestions, all of which rely on being able to access the BIOS or Safe Start etc, so are not helpful to this case. Thanks in advance for any help!

Answer:Dell WIN10 DESKTOP (NOT LAPTOP!) does not wake from sleep

spettro said:

PC goes immediately back into sleep mode on pressing start button
USB wire-connected keyboard & mouse are not "on" and thus not recognized by sleeping system.

What makes you think your PC even re-started?
Wired KBD and mouse are ON as soon as the machine is.
Did you hear some beeping sounds when you turned the machine on?
Pull the power cord in the back or the wall plug. Wait 60 sec., put it back, press Start and listen for sounds.

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I recently purchased 3 Dell Inspiron 3650 desktops running Windows 7 Pro for work.
I have having issues where the desktop won't wake up after going into sleep mode.  No input from mouse or keyboard wakes it.  Pushing power button quickly/lightly on chassis just causes the computer to reset/crash.
I have looked at BIOS settings, and there is no "USB Wake support" option listed under power options.
Clicking in "device manager> power options > USB settings> USB selective suspend setting" and changing from enable to disable doesn't help either.

Answer:Dell Inspiron 3650 - unable to wake from sleep

Please don't double-post the same question. And it would have been helpful if you had -at the least- posted the same info in your other post.
See my response over there.

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I have Dell Inspiron N5110 which cannot shut down neither in Windows 7 nor in Ubuntu Linux. I specifically booted Ubuntu Live from the CD to eliminate the possibility that  the problem is in the Windows 7. Shutdown in Ubuntu does not work either. This proves that the reason in not a BACKGROUND application in Windows that remains hanging and does not allow the laptop to shut down.
The laptop cannot wake up after Sleep or Hibernate either.
I have tried every solution that you advised to all the other people in the forum that have the same issue.
1. The laptop cannot shut down in Safe Mode either.
2. It cannot shut down even after Clean Boot Mode - all non-MS services disabled and all Startups disabled.
3. I tried changing the Advanced Power Options of "Allow Hybrid Sleep" - both ON for "On AC Power" and "Running on battery" - no change.
4. I tried installing the latest video drivers for Nvidia. This did not help either.
5. Running only on battery does not change anything - still cannot shutdown.
6. Running only on AC adapter without battery - still cannot shutdown.
7. I tried removing the AC adapter and battery and holding the POWER button for 30 seconds to RESET the laptop - did not work.
ATTENTION: I've been reading your forums all day and saw at least 10-15 reports of the same problem and not a single fixed case.
8. This is why I have not tried Flashing the BIOS to the latest version - I read other people tried t... Read more

Answer:DELL Inspiron N5110 does not Shut Down and does not wake up from Sleep

Remove the keyboard and palm rest (guide from dell shows you how) and you should see a small coin cell battery. Remove it for at least 10 seconds, then put it back in. Enter BIOS and make sure there isn't anything weird that was changed. It should work properly now. I have had this working in Ubuntu 12.04 for the last few days, with no problems.

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Hi all,

We have a new Dell Insp 15-3552, its about 2 months old or so. I have it attached to an extra monitor and leave it plugged in charging all day with the Laptop screen closed. I have noticed when I disconnect the HDMI chord and the poser chord and open the screen there are times when it will not re-awaken. The screen remains black even if I type on the keyboard. If I tap the power buttton it doesn't do anything either. I have also held the power button down for 5 seconds and nothing happens.

What I end up having to do is to hold the power button down 10 seconds and will hear it power down and then have to restart each time.

Is there something deffective or is there something I can do? I have checked sleep mode and I have the hard drive set to never.

thanks in advance for any help.

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I just received my 8910 two days ago, set up went well etc., but when I put it to sleep the mouse and keyboard (that came with the pc) will not wake it up. I have to push the power button and sometimes this will not wake it. Drivers and software are all up to date. Allow mouse to wake computer is checked in options. After spending 20 minutes on the phone waiting for tech service and being disconnected twice, I have almost given up. Thank you to anyone who might have a fix for this issue.

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W7 PC wakes up from sleep every few minutes. It didn't use to. I am the builder / owner / sole user. Investigation done so far at the DOS prompt to establish the cause:

powercfg -devicequery wake_armed
(no results returned)

powercfg -waketimers
There are no active wake timers in the system

powercfg -lastwakeWake History Count - 1
Wake History [0]
Wake Source Count - 0Other ideas to try and establish the cause with please?

Many thanks.

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I am using Dell Inspiron 13 series 5000 laptop with Windows 10 pre-installed and I have the following problem.  I have an external monitor connected via VGA cable, VGA to HDMI adapter and to HDMI port on laptop. When I put the computer to sleep, disconnect the VGA - HDMI adapter and then connect it back, it is unable to wake the computer up from sleep. The only solution is to disassemble the back cover and unplug and plug again the battery (it is quite annoying, since it is not possible to unplug the battery without disassembling the back cover). The problem persisted if I was testing it with only the adapter (without monitor VGA cable plugged into it). Therefore my question is: Is it hardware or software problem? If it is hardware, which component should be replaced? Battery, motherboard, HDMI connector or something else? Thanks in advance!

Answer:Dell Inspiron 13 does not wake up from sleep after plug in HDMI-VGA connector

Did you try lifting the laptop lid so the operating system now appears on the laptop, then disconnect the HDMI to VGA converter from the laptop, then put the laptop to sleep?

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When ever I wake up my laptop from sleep by opening up the lid then pressing the power button it sometimes restart itself instead on showing the lock screen. I want to if there's a to fix this problem.  I have Windows 8.1. 

Answer:Dell Inspiron 15r 5537 sleep-wake problem/Change

I have solved my laptop wakeup problem!! DELL 5737 17R
I'll try to explain what's happened.
After upgrading to Win8.1, windows update try to update the Inter HD Graphics driver preinstalled into dell systems. This video driver is *CRUCIAL* for suspend/Hibernate/LidClose mode to operate properly.
This is the signature of the update Win8.1 suggest to apply:
[x] - Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics Family
If you do, this will conflict with AMD graphic adapter and result into nasty problems, including:
* Unable to restore from black screen if you close lid then reopen* Unable to properly hibernate* Unable to restore from LCD monitor switchoff for powersave
IF you see DELL site support, you can notice that the LATEST Intel HD video available is OLDER than the liveupdate installed (from microsoft).
1. Remove/Uninstall all the AMD stuffs2. Reboot3. Remove the Intel HD Video driver and reinstall the older driver from DELL site4. Reboot (disconnect lan/network... *IMPORTANT*)5. Disable automatic LiveUpdate6. Reattach LAN/network7. Look for available update package, hide "Graphics Adapter WDDM1.1 xxxx"
You want now, after a final reboot, to say NO, NO, THANKS, to LiveUpdate of Intel Video Driver.
You have now a dell with working sleep/hibernate mode.When i close lid than reopen it, finally the LCD switch back on.Dont allow liveupdate to i... Read more

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Hi Guys,
I have just purchased an Dell Inspiron 3147 2in1, overall I really like my new laptop/tablet but....
A couple of things are bugging me.  I would love it if someone who also owns this laptop could confirm a few things for me.
1. Can you wake your laptop from sleep by hitting any key on the keyboard, not only by pressing the power button.  Every laptop that I have ever used can wake via keyboard although my new laptop cannot.  It seems strange that a new laptop would not have this feature.
2. Is anyone else having ghost touches on their touch screen that closes programs, deletes stuff and causes chaos.  I have found that this issue starts after closing the laptop then re-opening it.  If you sleep the computer then wake it, this fixes the problem. 
3. Also I'm having problems with the USB ports on the left side of the laptop.  Some devices get recognized and some don't.  My IPhone 4 goes nuts when plugged into the one USB 3.0 port, it constantly turns on and off every half a second.  All devices work in the one USB port on the right side.
Anyways, any input would be greatly appreciated.

Answer:Dell Inspiron 3147 2in1. Wake from sleep with keyboard.

Hi Ben,
I would suggest you to update the BIOS and Video card driver on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and Video card driver from Video section onto the system and install it.

Also, please follow the steps mentioned below to recalibrate the system to check if it fixes the issue.
Press Windows key on the keyboard and start typing Calibrate.
Then tap or click Calibrate the screen for pen or touch input to open PC Settings.
Check that the monitor shown in the Display field matches the screen you want to calibrate.
Tap or click Calibrate, and then follow the on-screen instructions.

Please let me know if this helps.

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Most of the time when I try to print a document from my laptop (or my wife's - both Dells) I go to the printer room to find that the printer didn't wake up from sleep mode. I have to wake it up and then print everything again.

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Hi! Been pulling my hair out for a week with this. I am an advanced user who is totally stumped. This is a fresh install of Windows 7 Professional x64 with all drivers installed from x230 3435-22U having issues where if it goes to sleep. When the machine wakes up, SOMETIMES it allows me to move the mouse with no issues and continue to use the PC.  SOMETIMES, I have to use the touchscreen to move the mouse and then can continue using the trackpad. and SOMETIMES, it is totally frozen at the log-in screen and then powers down suddenly. Hardware diagnostics all check out just fine. I have also switched SATA in BIOS to 'compatibility' and upgraded the BIOS as recommended. I have also disabled AMT inside the BIOS. I'm really stumped here. Any advice is greatly appreciated. 

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I am unable to boot or wake up my Studio 1558 laptop. Here is everything that may be relevant to the issue.

I upgraded from Win7 to Win10 a few months ago.
The only issue I had after the upgrade was that coming out of sleep mode required a reboot a few times (but not every time).
About two weeks ago I put the computer in Sleep mode.
When I pressed power to wake it up:

The keyboard lit up
I hear the fan start
I hear the optical drive engage
I get a black screen.
I do not hear any beeps.

Pressing the power button again immediately shuts everything down.

Here is what I've tried to get a response:

Removed battery and AC then held down power button to discharge. Result: nothing.
Pressed Fn+F1 with an external monitor attached. Result: nothing.
Pressed D while powering. Result: Screen flashed different colors but didn't boot.
Pressed Fn+F5 while powering: Result: nothing
Created a Windows10 installation CD (on another computer) and tried to reboot so I could run Repair your computer. Result: nothing except now...

I can't eject the CD from the optical drive
Pressing D no longer flashes the screen

So I've tried everything I can find. Any help would be appreciated.

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I'm new to sevenforums and would appreciate the help of some of you. I have updated my user profile with all of the details and specs of my system that is having my issue.

Recently, my computer will not wake up from sleep mode. Once it enters sleep mode, the only way to get it functioning again is to hold the power button, completely shut it off, and then boot my system back up.

It appears as if everything starts back up once I open the lid or press the power button to wake it up, but the screen never turns back on. The fan starts up, the backlit keyboard lights up, the leds all blink, but nothing I try will turn the screen back on forcing me to press and hold the power button for a complete shut down.

I have reinstalled the latest Intel HD Graphics driver as well as the latest NVIDIA graphics driver (both the stable and beta release).

I do not get a blue screen or any sort of error. Upon the restart, I am not prompted with any error from windows or any signs of the forced shut down. I have been messing with this issue for a few days now and am asking for some help from the community here at sevenforums. If you need any additional info let me know.


Answer:Computer will not wake from sleep, hard boot only solution

Try the steps here: Sleep Mode Problems - Vista Forums

I would also work through the Troubleshooting Steps for Windows 7

Report back the results you find for more steps indicated.

As a last resort use the tool the pro's use to find the exact cause: Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums

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Our machines, when they sleep, then try and wake up again, get a "no boot device found" error.  reboot, it goes into diagnstics.  Reboot again, it goes into attempting bootp. Reboot again, it starts windows 10 normally. I have turned off all os options with regards to sleep (high power power mode, turned off hybrid sleep, turned off "turn off hard drive after" etc..._)  all to no avail. Any ideas?  Thanks update: found we had a slightly older bios, so I'mgoing to see if that helps (.012 vs.014)

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I am running Windows 7 Pro x64 and I am having an issue where my computer goes into sleep mode, fails to wake from sleep, strangely resumes its state once I do a cold restart, and then after restarting again, refuses to boot.

Here is what's happening step-by-step:
Computer goes to sleep based on the time set in the Balance Power options scheme. Fine. Often, computer wakes up perfectly fine from moving the mouse or pressing a key. Fine. Very occasionally however, upon waking up the computer, the lights, keyboard lights, fans and everything else except for the display comes on. I am forced to do a cold shutdown by pressing the reset button. Upon booting up, Windows displays "Restarting Windows" rather than "Starting Windows" and resumes its state when it went to sleep. Strange but OK. Everything seems to work normally. The problems come in when I then do a shutdown or restart after it has resumed from the cold shutdown. The computer shuts down perfectly fine but during the next boot, freezes right during the animation of the windows logo and immediately restarts the computer and launches into the DOS-looking prompt asking whether I want to do a Startup Repair because the computer failed to boot.

I have tried Startup Repair from HD and from the Windows disc and neither have done anything. I am usually forced to just reformat everything and start anew. This problem recently started occurring after I installed an Intel X-25m 120GB ssd and put th... Read more

Answer:Windows fails to wake from sleep, then corrupts boot


I just recently got hit with a similiar problem, it unfortunately resulted in a corrupted BIOS that is unrepairable, it ends up locked in a low power state. There is no one single reason why Windows fails to wake up, and it's kind of a common problem. From the research I've put into it, hardware and the version of Windows does not matter. You'll either suffer from it, or you won't. My recommendation would be to disable both your display and PC sleep settings, and stick to manually shutting down and a screensaver to completely avoid it before any possible hardware damage is inflicted, and until there is more information available on it. The CPU, mobo and PSU are the most likely to become damaged.

If you still wish to use Sleep, make sure all your drivers are up to date, along with Windows, might make a small difference.

If you have another system available to you, or are able to borrow a mates, go ahead and use it to test your hardware for faults incase your situation is hardware based, and not failed coding on Microsoft's part. Also on that note, try removing your SSD for a week or two (or however long it usually takes before your system decides to sleep in) and see if it solves it, and post back with results.

I would still keep an eye on here, no less, incase a solution comes to light. Go ahead and do some Google searches on the issue, the plethora of possible fixes people have tried may work for you.

If possible, can you recall anything else you have ... Read more

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My X301 suddenly developed a problem recently.  3 out of 5 times, it won't resume from sleep instantly like it normally does. Only the battery lights up, but the power and HDD (Intel G1 SSD) don't. The screen remains black, and there is no response or whatsoever (sometimes I can hear the fan). Sometimes it stays in this state for like a minute and wakes up, or most of the time I had to hold the power button to force shut down. Then I noticed randomly the boot exhibits the same behavior, but it happens less frequently than the sleep issue (mabye one out of 4 times). After power button is pressed, the battery and the blue "thinkvantage" button light up, but the system doesn't post or display any error. Any suggestions on what could be the problem?

Answer:X301 takes forever to resume from sleep or boot up

Anyone please? This issue is driving me nuts. I can't ever just close my lid, walk away and then come back to work on the laptop any more. I have the very latest bios (3.11 I think) and did clean reinstalls with all the latest lenovo drivers. But I'm pretty sure it's not related to these because the laptop was working just fine before. This problem totally came out of nowhere.

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computer gets stuck in a loop when waking from sleep mode. as always I have to hold the power button so I can get it out of the loop but this last time
something caught my attention when booting up. a error message bios had crashed and loaded backup bios files. I hope I can find the help I need to correct this issue.

info that may be useful.
motherboard: GIGABYTE GA-X79-UP4
bios date: 7/16/2012
processor: intel i7-3820 @4.0GHz
RAM- 16GB [NOTE: system info only shows 8GB]

will supply system summaries on request

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I have a c200 425 3gu all-in-one that has been very frustrating for 2 issues.   Since I've had it: 1.  On booting the computer, the screen is black.  I have to put it in sleep mode using fn/pc key, then once the power button is flashing (which sometimes takes several fn/pc hold downs), i think push the power button briefly.   Then the monitor display led turns on showing the monitor has been switched off.  Then I push the monitor power button and I have display.  If I put it to sleep instead of turning off computer, it does the same thing.    I have waded around the Lenovo support site until I feel like puking.   There must be a simple fix and it must be a problem on more than just my machine.   Very frustrating.     2. Slow.   I have DSL, which isn't great but i regularly get 3MB download.   On my Dell laptop using a wireless connection, I have this speed.   On my bluray player I have this speed, again a wireless.   But on the C200, I have half the speed, whether wired or wireless.   I've turned off all virus and malware software, deleted all uncessary programs - plenty of hard drive space.   There is no gaming software or any fancy software.   This machine is just used for web surfing.   1GB Ram.   This thing should be faster.  Any ideas?

Answer:No Display on Boot unless put in to sleep, wake then turn on monitor switch Problem All-in-One C200

hi Lews,
Welcome to the Lenovo Community.
Regarading your questions, try to:
1. Reboot the computer in Safe Mode . If the problem doesn't occur, open Device Manager (click Start > Device Manager) and under Display Adapters, uninstall the display driver (this can be an Intel GMA3150 or Nvidia G305M). To reboot into normal mode, open msconfig and under General Tab, set it to Normal Startup and observe.
If the issue persists, but can hear something on the background, there's a possible short on the function board (this is the chip that controls the buttons at the lower right side of the screen) and you will need to contact Lenovo support for service. Support phone list here.
2. For slow Wifi, If you have the Atheros AR9285 Wireless Adapter and running Windows 7, you can try to:
a. Update your wireless card driver to v10.0.0.75, get it here.
b. Depending on your brand of router, make sure you disable WMM (Wireless Multimedia) and WPS (Wi-Fi Protected Setup)
c. Use WPA/WPA2-PSK TKIP or AES encryption.
d. If you have a dual band router (2.4Ghz and 5Ghz), try to use only 2.4Ghz band.
e. After applying steps a-d, try running a speedtest again via
Let me know your findings.

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Relevance 62.32%

After powering the machine on, i see the boot screen, and then I get to watch a blinking underscore for fifteen minutes before the windows boot logo even comes up.
I can't format the laptop because it never asks me if I want to boot from a windows disk when I start it up with the disk in drive. When I hit F2 for setup and F12 for Boot menu, it just proceeds to the blinking underscore as well and nothing ever happens. I'm able to boot it without the wait if I hit F6 and boot into safe mode. That is all. please help and thank you. The laptop is a Dell XPS M140. It's not mine so I don't know how it came to be like this. thanks, pete

Answer:Help. Dell Laptop takes 15 min to boot

Go into BIOS and set Boot Priority.

If you get the blinking cursor, that's a good sign your hdd is dying. Get diagnostics from your drive's manufacturer.

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Relevance 62.32%


I am new here. Hoping someone can help me out with this issue. I work in IT so am not a complete computer bonehead and am at my wits end with this.

My laptop is about 4 years old, it's a toshiba. For whatever reason, it started taking 5+ minutes to wake up from sleeping. If it sleeps for an hour, it's OK.. but if you leave it sleep all night and try to wake it up in the morning, it's quite cranky. After the 5+ minute wake up, it performs as normal. It was running Windows 7 Home 32 bit.

Troubleshooting steps that I have taken are as follows.

Reinstalled windows. Issue was resolved! but after about 2-3 weeks, issue came back. I thought maybe it was some type of windows update, so I reinstalled windows again and paid closer attention to the updates. Issue presented itself again after 2-3 weeks, and there were no updates immediately done prior to it starting.

I started to think maybe it was something related to my hard drive, so i performed laptop surgery and swapped out my original hard drive with a solid slate drive, and installed windows 7 Ultimate 64 bit (this laptop can support 64 bit so I figured why not upgrade.).

issue again was resolved for a few weeks, and now it's back to taking 5+ minutes to wake up again.

If you're turning the laptop on from scratch, it takes 10-15 seconds tops. if you're restarting, it's 10-15 seconds tops (man, I love SSD...)... if you're waking itup within the hour, its 1-2 seconds. But anything longer then that, 5+ minutes.

It ba... Read more

Answer:Laptop extremely slow to wake up from sleep mode, 5+ minutes to wake

Hi there, have you ran any malware/anti virus scans?

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Relevance 62.32%

I have a Dell Optiplex 755 with WinXPPro SP3, 2GB RAM and an Intel Core 2 Duo E4600, and it is unreliable for Wake on LAN and Wake on Ring. I also wonder whether my Standby - Sleep - Suspend (S1 or S3) is working correctly.

When the PC is in Standby - Sleep - Suspend mode (S1 or S3), Wake on LAN and Wake on Ring work some of the time but not all of the time, and I'd like them to be 100% reliable.

These may be two different problems, but your advice will be appreciated. (Also, if I should post in a different forum, please advise.)

My Network Card is an Intel 82566DM-2 Gigabit Network Connection, and I recently upgraded its drivers using "generic" PROXP.exe from the Intel website, although this has not helped the problem. The specific driver file e1e5132.sys is now from 2009 -- it used to be from 2007. But, as I say, Wake on LAN from Standby was not and is still not reliable, both before and after the driver update.

In Settings .. Network Connections ... Local Area Connections ... Properties ... Configure ... Power Management, all the Wake on LAN options are checked ON:

- Wake on Directed Packet
- Wake on Magic Packet
- Wake on Magic Packet from Power Off State
- Wake on Link

The NIC card's Diagnostic checks are all OK.

My fax modem card is a Conexant D850 PCI V.92 Modem, and I have the most recent drivers dated 7/27/07, version In Settings ... Phone and Modem Options ... Modems ... Properties, "Allow this device to bring... Read more

Answer:Trouble with Wake on Ring, Wake on LAN and Standby - Sleep - Suspend

More to above: Dell has suggested I must re-install Windows. I've never done that, and I realize I'd probably lose all my applications and data - no good. Seems to me that's like using an atomic bomb to kill a mosquito. And why should I assume that will work?

But is there a way to re-install -- or maybe fix -- Windows that leaves everything else safe?

FYI - About a month or so ago, I ran SFC (System File Checker) in repair mode, and that didn't help with this problem.

Any ideas?

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Relevance 61.91%

I have an old dell dimension 4300 and it will take about 5 minutes to boot and and when it has finally started and up and running it takes 15 to 20 to get almost any program to come up. I have reinstalled and tried virus scan and pc optimization I am just at a loss. I have another pc that I am running but I can't sleep at night know I can't fix it. So please suggest anything even if it is to toss it I just need some kind of a fix

Answer:Dell Dimension takes forever to boot and run

it sounds like the hard drive might be failing. Sounds like it might be time to reformat. If that doesn't work I would try to run a program like spinrite (it isn't cheap)

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Relevance 61.5%

When I put my computer in sleep mode, it won't 'wake up'. I have to manually turn off the computer and then start it up again. This has happened twice. I'm not putting it into sleep mode until I find out what's wrong and that's exasperating as I normally leave my computer on all day so I can periodically play my games.

Answer:Computer won't 'wake up' after sleep mode with Windows 10, how can I wake it?

I'm having the exact same issue. No idea what to do.

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Relevance 61.09%

Now to be clear I'm almost positive the issue is with my USB hub, Plugable. The ($5 Dell) keyboard is plugged into this hub which is powered via AC and connected to my back side USB ports.

When my computer is booting, I have full keyboard control.

When Windows loads, it takes 75s for the keyboard and mouse (which are both plugged in via the hub) to become usable. Kinda kills the joy of the SSD boot time. >:|

I'm assuming there's some service or .dll or something that loads way later than it has to, and I'm hoping I could bump it up. Can you help me out?

Custom machine; gaming machine. Windows 7 Professional x64

Sandy Bridge i7
ASUS Sabertooth motherboard
EVGA GeForce GTX 670
120GB SSD, 320GB HDD, 1TB External
1000W SeaSonic PSU

Answer:(Dell) Keyboard takes 75 seconds to come online upon boot

does it work okay without the hub? What if you plug the hub in a front port?

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Relevance 60.68%

Recently my Dell XPS laptop on boot up or waking from hibernation has a few horizontal lines scrolling upwards; sometimes it has a gray screen with lots of horizontal lines on it. If I move the laptop lid back and forth the screen is fine.
I have run Dell diagnostics and all is reported as OK. I have taken the back off and all seems OK. I assume there is a connector between screen and computer but I cannot locate that. I assume that if a display setting has changed, the screen would be constantly poor?
Any ideas?

Answer:Dell Laptop Screen Horizontal lines at boot or wake up

I assume there is a connector between screen and computer
If I move the laptop lid back and forth the screen is fine.
definitely points to the ribbon cable connecting motherboard to screen. will look something like this, and how to replace click here

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Relevance 60.27%

. . . Macrium Reflect "fix boot errors" is saving my A**!
Between updates, on Wake from Sleep, no Wake . . .. requires hard start . . . spinning dots . . . no boot . . . requires my Macrium Reflect intervention disk . . . "fix boot errors" . . . . System then actually does Start . . .
Anyone else . . . ? What is going on?

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Relevance 59.86%

Hello, I hope someone can help me. I have a brand new Dell Inspiron that came with Windows 8.1 installed on a 1 TB hard drive. Any time I get a new computer, I always reformat and partition, which I did in this case. This was my first Windows 8/8.1 install, and everything went smoothly until, at some point, the computer would occasionally get locked up on the username screen for several minutes when booting. I tried uninstalling and reinstalling certain Dell utilities that I thought might be the problem, and even downgraded the BIOS after seeing that Dell had removed it from their website. I spent hours on the phone with Dell tech support. They weren't very knowledgeable, and seemed unable to troubleshoot what was going on by looking at the Event Viewer (a couple of times I let them take control of my computer, so they could see the errors). We ran hardware diagnostics and everything checked out. I even ran Memtest86+ and Western Digital Data Lifeguard Diagnostics on my own. Still nothing. Their solution was to restore Windows using the recovery partition that Dell installs, which can't be done, because I reformatted the hard drive.
The computer was purchased through Microsoft and is no longer in stock, so it can only be returned and not exchanged. I have until the 27th to either figure this out or return it. I spent all night yesterday reformatting and reinstalling Windows AGAIN, and the boot problem and errors came right back. The only programs I installed were Kaspe... Read more

Answer:Brand new Dell Inspiron laptop intermittently takes 5 minutes to boot

Hello there,
Please download MiniToolBox to your desktop, double-click it, select the options below and press go. It will create a log, please post the contents of it into your next reply.
Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
Download CCleaner from here. Once installed, open it and head over to the tools tab and select start-up. In the bottom right hand corner, select save to text file and select a name for it. Open the saved document and post the contents of it into your next reply. As-well as that. click the 'cleaner' tab, keep all the checkboxes the same and press run cleaner.
Download Autoruns from here, save it to your desktop and then extract it. Double click the extracted folder and navigate to autoruns and double-click it. Select file, save and change the 'save as type' to text file. Type in a name for it, such as Autoruns log and click save. Please post the contents of it into your next reply.
Run System File Checker
Run Disk Check
I also recommend you run a scan with Malwarebytes Anti-Malware and AdwCleaner.
Lighthouse Party

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Relevance 58.63%

Hello. I'm looking at this laptop:

I would like to know if it has wake on LAN and wake on RTC or not.

Answer:Solved: Dell Inspiron 15 3000 Series - Wake on LAN & Wake on RTC?

Since I did not get an answer here, I went ahead and ordered the machine anyway, and took a chance. It does NOT have either feature in it.

It passed my other tests, so I'm keeping it and the next computer I get will probably have both of those features, but for this one, I guess I'll live without, since the network isn't finished to the point where I could actually use it anyway yet.

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Relevance 58.22%

Whether I choose any option other than to turn PC off, instead of tapping spacebar on my MS wireless keyboard I have to tap the button for power on the tower, then the monitor turns on as the fan runs, but always a black screen. So then I have to do a manual boot and select to start normally.
Started a week ago, around the same time as a graphics card failure. I installed a new PNY GeForce, updated ALL drivers on my Gateway DX4710-UB301A, (Win 7 Home Premium 64-bit, AVG antivirus free 2014) played with power management and startup config settings, trolled forums, performed malware scans, and still can't figure out the issue. 
Please help!

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Relevance 58.22%

I have an issue with the sleep function. The computer does not awake from sleep. When I try to do it, it behaves as if it was waking, but it never ends and there is only a black screen; the mouse and keyboard are inoperative. The only thing possible to do is a hard reboot. When it boots, it shows a notice with a minute report (in the zip file) usually saying there was a blue screen, but I NEVER see any blue screen at all.

I know the power configuration is OK because I have always used the same scheme. A powercfg ?energy report shows several errors and warnings. They refer to USB and PCI (vendor 1002=ATI motherboard), but I don?t know how to repair them.

I downloaded the drivers downloader from and downloaded and installed the drivers. They are all Broadcom Corporation signed, the brand of my USB Bluetoth attachment. I rebooted after installing, as recommended. Run powercfg ?energy again and got the same report issues (in the zip file). I don?t think the processor utilization warnings to be very important because they are low and sporadic picks. It has been like this for some time now, so I don?t have a restore point. Can someone help and tell me what I can do so solve this issue, please?

Files uploaded in the attached zip:
. Windows warning after reboot
. Windows dump and xml files (2 = 1 each)
. Powercfg -energy report
I wanted to correct the thread title, but was unable to do it. Maybe someone else can do it.

Answer:No Wake From Sleep BlockedI have an issue with the sleep function. T

Quite confident it's a driver issue, it will be very difficult to troubleshoot from the one included dump file though as it's incomplete and inconclusive.

* *
* Bugcheck Analysis *
* *

The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000004440006, Memory contents of the pool block
Arg4: fffffa8007c481b0, Address of the block of pool being deallocated

Debugging Details:

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Cannot get _POOL_TRACKER_BIG_PAGES type size
Cannot get _POOL_TRACKER_BIG_PAGES type size

POOL_ADDRESS: fffffa8007c481b0





LAST_CONTROL_TRANSFER: from fffffa80036544e0 to fffff800038c2d40

fffff800`00b9c360 fffffa80`036544e0 : 00000000`00000000 00000000`000007ff fffffa80`... Read more

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Relevance 57.81%

Each time I awaken my W8 home-built computer, I have to wait about 15-20 seconds before the monitor turns on. I know its not just a fault with the monitor as it works fine, but something somewhere is keeping my computer in "the loading zone" for a rather extended period of time.
Any thoughts?


Answer:Takes a while to wake up

Hi does it do the same in safe mode Windows Startup Settings (including safe mode) - Microsoft Windows Help

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Relevance 56.99%

My Dad's Logitech wireless mouse will wake up the computer from sleep, but then hangs 20-30 seconds with the Vista blue circle before it starts working.

Have tried reinstalling the MS stock driver and ticking box onPwr Mgmt tab to wake computer from sleep. Logitech's software only appears to be an updater.

Answer:USB mouse takes 30 sec to wake up

Try resetting the wireless mouse.

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Relevance 56.58%

I will first say I have searched the internet far and wide and have not found a solution that has worked yet. Secondly, this is a home build that is nearly a year old with no issues to this point so it's not connected to so-and-so PC supplier who released a driver update that I know of.

About a week ago, my computer has decided to take its time when waking up from sleep. It is Windows 7 Professional, completely updated with no problems to that point. When it falls asleep and I wake it up, the machine starts up and is active, but my monitors, external hard drive, and other peripherals are never turned on as they once were and the machine just sits there running with a black screen. After exactly 1 minute and 50 seconds, the hard drive, monitors, mouse, keyboard light up and I'm good to go. It was about 10 seconds prior to whatever it is that happened.

I have tried turning off hybrid sleep. No good. I have tried using hibernation instead of sleep. Same error. I found online where someone said they had this problem with an ATI card, but once they upgraded the Catalyst Control Center and drivers, they had no problems. That did no good. The only update I've done recently is Firefox, but I have not seen any other reports of the newest Firefox causing sleep problems. I read where someone had a problem with waking up from sleep mode because of Firefox's memory leaks and they said closing Firefox before putting it to sleep helped. No luck for me. I upgraded to SP... Read more

Answer:Windows 7 takes several minutes to wake up

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Relevance 56.58%

Hi. My machine with windows 10 installed sometimes takes an age to wake up from hibernating, it just sits there with w blue screen and the white dot roundel running and the disk indicator is solidly on. After an hour, yes an hour, of waiting I got fed up and forced a power off and a reboot which took 10 minutes, if that. So does anybody know what's going on?
Thanks all. Allan

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Relevance 56.58%

When I'm going into Hibernation everything is fine....but when I wake up from it it takes to black screen where a white underscore (_) flashes and nothing else happens. But it will work when I hold the power button when that happens, the laptop will turn off I turn it back on and it comes back from Hibernation....What's Wrong?

Answer:Wake up from Hibernation takes two times?

Update your drivers - use the guide in my sig.

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Relevance 56.58%

All, I have a three month old x220 fully loaded i7 with 8gb ram and SSD drive.  I have it set to sleep when I close the lid which is how I manage the power all the time.  Rarely is it hibernated, rebooted or shut down.  Sometimes, seemingly at random times when I swipe my finger to log in it sits on that page for 3 -4 minutes before anything happens.  Other times it wakes right up after swiping my finger. Not sure on the BIOS version but will check tomorrow. Anyone else see this? Thanks.EJ

Answer:X220 Sometimes Takes Very Long to Wake Up

Okay, BIOS Info:
UEFI BIOS Version: 8DET50WW (1.20)
UEFI BIOS Date: 2011-07-07
Embedded Controll Version: 8ZHT25WW (1.09)
Machine Type Model: 4286CTO
CPU Type: Intel Core i7-2620M
Installed Memory: 8192MB
Thanks for any help.
Moderator Note; s/ns edited for member's own protection

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Relevance 56.58%

Hi all - I have posted here before and everyone was of great help for a virus issue on my desktop. This is in regards to a laptop that i have running windows 7. I actually do work in IT and i have an IS degree, and this is really stumping me.

I had two issues with this laptop - first, my battery was no longer accepting a charge unless i turned the laptop off, took the battery out, put it back in, then turned the laptop back on again. I seem to have fixed this issue by updating the bios. It has been charging normally for a few weeks now.

The other issue has me completely stumped. It has been doing this for several months now and just seems to be getting worse. When I put this laptop to sleep... if i open it up within an hour or so, it wakes up just fine in no time. If i put it to sleep (it is set to sleep when the lid is closed) and then wake it up the next day (or longer), it takes up to ten minutes to find itself. It's the strangest thing. The screen comes up right away, and you can see all of the programs running - but the system is thinking and thinking and pretty much unresponsive for about 5-10 minutes each time. It's like it has lost itself and takes that much time to remember what the heck it was doing last time it was awake. Once it finds itself it's perfectly fine again.

Does anyone have any suggestions? I've tested the hardware and everything seems to be OK - I think it's a windows issue. I can certainly download any programs or pro... Read more

Answer:System takes forever to wake up

What are your Power setting for the Laptop? Is it on Balance Plan?

Have you defrag lately that can cause slow response time

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Relevance 55.76%

I have been into the Search section of this Forum and there have been lots of questions on the issue I have but none are quite what is happening to me. Firstly, I have three buttons on my keyboard, Sleep,Wake Up and Power. I have used Sleep and Wake Up for several years but never touched the Power- always assumed it was duplicated on the computer tower.I have just had a new hard drive installed. Everything works fine except the Wake Up instruction. The computer will 'Sleep' using my keyboard sleep button, but if I press Wake Up on the keyboard it goes back to the base Start Up procedures. Whilst loading these I get a Dialogue box "Computer has recovered from a serious error" and info is 308.01. dmp and di00\systdata.xml files were the ones involved. Experimenting after computer is on Sleep I have tried clicking Enter or Space Bar both of which activate the computer but it still returns to Base Start Up and as above. Keyboard in Control Panel has Options on Hibernation but nothing on Wake Up. Clicking on the three buttons on Close Down Stand By or Hibernation produces the same results. Anyone any suggestions please ? Thanks.

Answer:Wake Up button takes computer to Start up.

Sounds like file corruption as you "wake" from Hibernation.Maybe a repair is requiredRepair XP by replacing corrupt filesTypesfc /scannowin the run box, press enter and let system file checker find and replace missing / corrupt file in windows and explorer.This will take awhile to complete and you may be asked for the CD to be in the drive if windows is not preinstalled on the hard drive. sfc /scannow problemsclick here

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Relevance 55.76%

My Satellite A10 takes about nine minutes to hibernate when the lid is closed but the computer starts up again quickly when the Start button is pressed. The Power Saver mode has been set up correctly for hibernate.

Answer:Satellite A10 takes to long to wake up from hibernate

Hi Terry,

The Hibernate function works by copying the current RAM content onto the hard drive so that when the notebook is powered back on the RAM content can be restored and the unit canm then continue to operate as it was prior to being shut down. This differs from Standby where the RAM content is held in RAM and is maintained by either the battery or the AC supply.

The Hibernate function takes longer to invoke because of the time taken to write the RAM content to the hard drive. The actual time taken will depend on the amount of RAM you have installed and also what processes and applications you were running when you invoke Hibernate.

If the actual time is excessively protracted then this could indicate that your hard drive may need some attention (Clean Up and Defragment), or that the drive itself is having problems (bad sectors) causing it to retry the read/write operations as it attempts to hibernate. I would suggest you try tidying the drive and then running a CHKDSK to see if the drive is physically OK.


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Relevance 55.76%

I built a computer with the following specs:

running windows 7
computer is 64 bit.
processor: intel core 2 duo e7500 @ 2.93GHz
When the computer turns on, it turns on very fast and goes into windows very fast, it is ready to use in about one minute.

However, here is the problem: If I put the comptuer to sleep, then wake it up, it takes very long, maybe 6 minutes. Also, it does not wake up right away. In order to wake up the computer, this is what happens:
1) press any key to wake up computer
2) computer will start running, but monitor stays black
3) computer suddenly shuts off all power
4) at this point, it is necessary for me to manually press the "reset" button on the CPU
5) computer will start running again
6) screen says "resuming windows"
7) wait 4 minutes
8) windows finally loads.
This problem has always been there but i never tried to fix it, but now it is very annoying to have to wait so long every time i wake up the computer. What can be the cause of this problem? Is it most likely a hardware problem or software? If it is hardware, what can be wrong? Could the power supply be bad?

Any ideas would be very appreciated and helpful


Answer:Takes extremely long to wake up computer!

If I put the comptuer to sleep, then wake it up, it takes very long, maybe 6 minutes.When the computer turns on, it turns on very fast and goes into windows very fast, it is ready to use in about one minute.For this reason I have found it easier to just turn it off when not in use.I generally see no reason to click the same amount of tabs, and not just turn it off -Regards -

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Relevance 55.35%

When Vista wakes up at the login screen, I have a long wait before it allows me to enter my password. Is there a way this delay can be shortened.

Answer:Vista takes ages to allow entry of wake up password

Are all of your drivers up to date, particularly the graphics driver?

8 more replies
Relevance 55.35%

I just upgraded my Windows 7 setup to Windows 8 and I'm sort of regretting it now. It takes around 3 minutes to shut down sometimes. It just displays the plain screen with "Shutting Down" and the rotating orb for 3 minutes then shuts down. And if I close my laptop's lid during this, next time I open it, I *still* see that screen. So my laptop goes to sleep *while* shutting down and wakes up in the same state. This blows my mind.

Also, another issue. If my laptop goes to sleep automatically because of very little battery left. Then if I connect my charger and try to wake it up, it takes around 3-4 minutes here as well.

Any clue how to troubleshoot these problems? Priority being the shut down problem.

Answer:Shutdown/Wake up takes a HUGE amount of time

What you described happened to me once, and I realized that there were Windows updates being applied. Since your system is "new" maybe you are not yet caught up on updates.

Sometimes the Windows 8 is "doing maintenance.' I don't know if a shut down during that time would cause this foolishness.

If neither of the above I would hope that it is a driver issue and try updating, starting with the chipset.

This is my preferred order for finding drivers:

1. PC manufacturer's web site,
2. Motherboard manufacturer's web site,
3. Device manufacturer's web site,
4. A "drivers" site, such as DriverGuide,
5. Anywhere you can find one that might work,
6. Let Device Manager try to find one.
7. Use Windows Update.

(4 through 7 are really tied, and with Windows 7--and maybe 8-- the Windows Update should be at least 4th. The main message is that the first three are almost always to be preferred.)

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Relevance 55.35%

I am running window 10 and recently (this problem may have to do with updates) when my monitor goes to sleep it has a difficult time waking.  It takes anywhere from 30 seconds to over a minute to wake up.  I have shut it down, messed with disconnecting and reconnecting cables but no results.  This has been going on for about 2-3 weeks, so if it is an upgrade from microsoft, how is it possible to do a system recovery and get the right update culprit - if that is really what is going on.

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Relevance 54.12%

Ever since I installed windows 8.1 Cyan update on my Lumia 1520,this issue of taking a long time to wake up from sleep has cropped up. When the screen goes to sleep and I press the power on button or double tap the screen to wake up, i get this message.." resuming..."" after a substantial gap of few seconds the lock screen gets displayed. This is quite irrititating and kills the very purpose of a high speed processor. This problem did not exist in the windows 8 version.
I have tried soft and hard reset both, put off the wifi, changed screens, uninstalled heavy apps etc.etc.....nothing works... help please

Answer:Why does my Nokia Lumia 1520, Windows 8.1 takes a long time to wake up?

Do you have the Live Lock Screen beta installed? That or any other lock screen app?
If so, there's a known issue with that, and a trick to fixing the "resuming" problem. First uninstall the Live Lock Screen app (or any other lock screen app), then enable Kids Corner just for a second and turn it off again. Should clear up the "Resuming..."
Other suggestions are the Cortana live tile. Remove it from your Start screen. (though I haven't had any issues with the Cortana tile myself.)

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Relevance 53.3%

I have the Dell XPS 13 9360 and have been using the Dell USB type-C adapter to connect to wired Ethernet network. I have a problem when waking up the laptop from suspend. VGA and USB on the adapter continue to work well after wake from suspend but the Wired Network functionality of the adapter is not recognized.
Note that if I unplug and replug the adapter it is recognised correctly.
The adapter is using the driver r8152 for wired networking, I am using Linux Mint 18.1 (Ubuntu 16.04 based) and kernel
Besides this I think almost everything works perfect with the laptop
I am also attaching the content of dmesg after I wake up from sleep:
[16815.124956] ACPI : EC: EC stopped [16815.124958] PM: Saving platform NVS memory [16815.125016] Disabling non-boot CPUs ... [16815.126260] Broke affinity for irq 276 [16815.128484] smpboot: CPU 1 is now offline [16815.146729] Broke affinity for irq 122 [16815.146806] Broke affinity for irq 276 [16815.146817] Broke affinity for irq 277 [16815.147934] smpboot: CPU 2 is now offline [16815.174307] Broke affinity for irq 1 [16815.174317] Broke affinity for irq 8 [16815.174325] Broke affinity for irq 9 [16815.174334] Broke affinity for irq 12 [16815.174342] Broke affinity for irq 14 [16815.174351] Broke affinity for irq 16 [16815.174359] Broke affinity for irq 17 [16815.174370] Broke affinity for irq 51 [16815.174383] Broke affinity for irq 122 [16815.174434] Broke affinity for irq 276 [16815.174443] Broke affinity for irq 277 [16815.... Read more

Answer:Dell XPS 13 9360 USB ethernet (Dell adapter) not recognised after wake from suspend

Hi mitos1os,Thanks for posting.Here is some information you may find helpful:

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Hey Folks,
I have a Dell 15 5559 laptop with a 500gb SSD & 8gb ram.
It works fine only for the boot up. It takes about 9 seconds to get to the Dell Logo from the moment I press the power button. After that it boots fine.
Considering the spec of the laptop, this boot time is terrible. When I contacted dell support they just said that they don't guarantee boot times.

From the research I have done, the problem lies with the bios. (I have the most up to date bios)

Has anybody found any fix for this?

thanks in advance

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Hi group,When my PC (HP Pavilion) goes into "idle" - when I'm not using it - it will not wake back up. I get no video, and sometimes my mouse will not wake up either. When I disconnect my power cord and reconnect the computer, I am able to boot up and things work. The computer works fine as long as I don't let it go to idle. For example, when I shut it down, it will boot up fine the next time. This just started happening recently after two updates: one from Norton, and the other from Quicken. I have no idea whether one of these caused the problem. I keep my PC well-maintained with all the latest updates. I have run the power troubleshooter, as well as the updates troubleshooter, and both detected no problems. Open to any ideas you may have,Thanks,Jeff

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My computer will go into sleep mode (sleep, hibernate, and all power off settings in the power setting are disabled) and it will not wake up. Preform a hard reboot and it beeps once every second without getting through post. Leave it alone for a few days and it's fine boots as normal. Last for a day or two then happens again. Any one got any ideas?

Answer:Sleep will not wake

Hi @Cbwesson, and thank you for your post.Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is not waking properly from sleep. I am happy to help with this. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? For now and assuming that you are using Windows 10, give this a try: HP PCs - Sleep and Hibernate Issues (Windows 10, 8), and let me know how it goes. I look forward to seeing your response, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

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Hi All,
   My boss just bought a XPS 15 9550 last September.  There are a few cases each week that it does not wake up from sleep.  All drivers are up to date.  I did an online check with Dell for hardware check and all seems fine.
The computer goes into some state that the screen is black, the computer is running and there is nothing else but holding the power button down to restart it.

It's frustrating. 

Answer:Cant wake up from Sleep

Thank you for writing to us!
We would like to apologize for the inconvenience caused.
In this case we would suggest you to update the BIOS to the latest version. Also update the chipset drivers on the system ( un-install -> restart system -> install ).
Kindly private message the service tag and email address.

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I'm having problems with sleep mode on my new W500. I run Windows Vista Business 64 and everytime it goes into sleep mode (powered or on battery), it does not wake up. The fan starts but that's it. What's causing this?

Answer:Will not wake up from sleep

I did a fresh install today, complete reformat. I installed Windows Vista updates and Lenovo ones too. It still does the same thing. If the computer goes to sleep there is nothing else to do but to power it down by holding the power button for 10 seconds. This is frustrating.

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Question: wake from sleep

hi-i am trying to enable wake my computer from sleep using the keyboard or mouse.i have checked all of the bios settings and neccessary power settings are all enabled.i ran the power-cfg cmd to check if my computer will allow itself to use these,and it stated that i could using s1 setting.however it still wont work.i checked on the internet,and one forum suggested it could be that i should check the option under usb root hub-"allow this device to wake computer from sleep".i cannot check any of these options as the box is grayed out.can anyone help?

Answer:wake from sleep

It may be that one or more devices in your system is/are not compatible with sleep mode, hence those options are greyed out.

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Hi, I was wondering if anybody has had this problem before?

My computer was put to sleep earlier on today, and I moved the mouse to turn it back on. The power light went from orange (sleep mode) to blue (powered on). Nothing was displayed on the machine. Bashed some buttons, nothing happened, so did a hard reboot.

The power button went red (which happens if I hard reboot it) then to blue but that's it. The fans and hard drive starts going, but no beeps, no POST, no display. Nothing.

Already, I've tried:

- Reseating my RAM sticks - nothing
- Unplugging the hard drive - bf actually broke a sata slot, although he says it was lose before. The pins are not straight now and I can't get the black slot back onto the mobo. Plugged hard drive into sata 2 slot, still get no reaction.

Anything else I can try?

Answer:Can't wake up from sleep.

Try clearing CMOS, see if that helps.

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Question: Wake up from Sleep

I have a Q180 and N5902 wireless remote. After putting the Q180 to sleep I wish to wake it from the remote as the Q180 is in an normally out of reach area. I have gone to Device manager for keyboard and mouse and both were checked for "turn on computer from this device". However, I am not able to wake the computer. What is the way to do this?

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I try hitting the power button, nothing. I have to restart, it takes a long time to read the hd's in bios, then when it restarts there is no network connection, so I need to restart again.

no real pattern to this, sometimes I leave the machine on all night and no problems, other times just a couple hours and it happens.

I am also using a wireless mouse/kb if that makes a difference.

Answer:win 8 goes to sleep (i think) and won't wake up

Originally Posted by badperson

I try hitting the power button, nothing. I have to restart, it takes a long time to read the hd's in bios, then when it restarts there is no network connection, so I need to restart again.

no real pattern to this, sometimes I leave the machine on all night and no problems, other times just a couple hours and it happens.

I am also using a wireless mouse/kb if that makes a difference.

I think you switch to second screen try to plug-in the second monitor and switch only PC screen only

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Just started happening. Usually the mouse will wake it from sleep, but now it won't. Vista. And a hard restart often fails. I had to power up 6 times today to get it to start. No hard drive activity the first 5 times. Any ideas?

Answer:Won't wake from sleep

Is this with your laptop Tim? :confused

Does this help at all?

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Question: Wake up from sleep

Having struggled to get my computer to sleep -

When I do a wake up from 'Sleep' I get - Windows did not shut down correctly.
It then offers the 'Safe Options' list,

Anyone know why it does this?

Answer:Wake up from sleep

Does the power remain connected to the PC?

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Question: Wake from sleep

My Vista PC keeps going into sleep mode, or closes down. When I start it up again, it gets to a black screen saying continue restore, or re-start. Sometimes I get a blue screen with some sort of loading message on it, but on re-booting, it's ok. I 'googled' the sleep mode problem, and on one link it said it is commonly and registry error, and I needed to download a program to fix it. Can anyone help with the solution. Thanks.

Answer:Wake from sleep

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I have a new computer with Vista Home Basic. If I set it to "sleep" for short periods there is no problem. The power button light flashes and if I press the button the PC resumes where I left off. However if I leave it in sleep mode for a long time, eg overnight, the PC will not awake and I have to turn the mains power off and on and reboot. The PC suppliers say that with modern computers and programs sleep should not be used for long periods. Seems strange. If I want to continue in the morning where I left off in the evening what can I do? Should I use hybernate? How does that work?

Answer:Sleep - can't wake up!

It may be considered unwise to leave your PC on for long periods when unused. The PC is still `live` electrically and is using power, still `warm` and accessible. As a result, there is the risk of damage from electrical power `spikes`, perhaps fire could result and of course it is not particularly `green`.Whether there is a real problem with it not resuming after long periods of inactivity or whether this is a `feature` of the OS I have no idea. But, it would seem reasonable for it to resume unless there is some form of software problem; bad graphics drivers have been known to cause this kind of anomaly in XP.

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I have a 4 yr old custom built desktop upgraded from Win 7 pro to Win 10 pro about 8 months ago. Up until two weeks ago the sleep/wake up has worked perfect. Now the unit will not wake from sleep. I have tried everything I have seen and nothing has worked. It has to be booted from sleep. I have now set sleep time to never and will shut the unit down at night rather than letting it go to sleep. Anybody have anything new that I could try. Is MS working on this???

Answer:will not wake from sleep

Win 10 pro installed on a Desktop computer. Like so many I have experienced the problem with the Sleep option not allowing the computer to Wake. Nothing I have tried has done anything to change this, so I decided to not use the Sleep and to just Shut Down when I am not using the computer. It seems that the Shut Down option does the same thing as Sleep. They both put the computer in a state where it will not Wake up. The only options are to hold the Power button until the computer completely shuts down, or to hit the reset button. Now when I do a normal Shut Down I am then holding the Power Button to completely Shut Down the computer. This is totally ridiculous. Is anyone working on a solution to these problems? I also have a Laptop with Win 10 installed that is doing the same thing with Sleep and Shut Down.

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driver me crazy:
my PC details :
Menory: G.Skill DDR800 (1+2G) X2 =6 G 4-4-4-12
CPU: E6550
Harddisk : WD 3200YS
Vedio Card: LeadTeck PX8800GT
I can not stand 8800GT's 100% fan noice , so I order AC S1 (Rev2) heatsink to replace old one, replcace is good, the noice is down, and also control the temp to 43 degree,
then the story comes: I find VISTA Home P 64 SP1 Can Sleep , but when I try to wake up , the PC , CPU(Fan), Hardisk , VedioCard fan start working , but the LCD have no signal, and Wireless Keybord and mouse does not work .
I reinstall chip (MB)drivers and vedio card drivers ... ... still same problem.
I change DELL 2407 to Philips 190P stll no siginal...

I change BIOS From S3 to S1 , yes, it can wake up, but I need S3 !!!
I check the Device Manger, and find SYSTEM DEVICES -> PCI Bus Properties general say working properly, BUT resources menory range conflicts
pls. see the picsorry it is Chinese ) :
Powercfg /a says system support S3:

I am sorry my OS is Chinese, but I can NOT find answer from China, pls. help, if you guys need transfer into English, just let me know!
one more pic from DM:

Answer:S3 STR Sleep Can NOT Wake up

Hi Wufawutian,

Check this Tutorial for solving sleep problems...

Power Options and Sleep Mode Problems

Let me know the results

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So it sleeps no bother normally but it seems that if my htpc has woken it with a wol magic packet, it will not go back to sleep , ever unless manually put to sleep. Rebooting and automatic sleep works again. I recently reinstalled windows and have looked atvevery setting I can think of. Including unattended sleep timeoutvin gpedit which I have tried not config and set to one min. Powercfg shows nothing.

Answer:no sleep after wake on lan

I have been searching the internet and it seems that this situation is unique.

To clarify, sleep works fine but if the computer is woken with a magic packet from any source it does not then go back to sleep after inactivity. Even the monitor stays on.

In gpedit I have tried disabling allow applications to prevent sleep under power options with no change.

Anybody got any ideas, this is driving me crackers!

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My computer can go to sleep mode. But upon wake up, it will stuck there with no video signal. I can see the fans are moving, cd and hd seems working. I have the latest bios installed and have tried different settings. Any thoughts?
This is my spec:
MSI Neo2 P35 with intel e2180
evga 8600gts
4gb ram.

Answer:Help with sleep wake up

Do you also have the latest driver for your video card?

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I've been running Windows 7 Ultimate for the better part of a year now. For about the last week or so now, my computer is going in to (what I assume is) sleep mode at the most inopportune moments. No amount of anything will wake the computer from its sleep - not the keyboard, mouse, ethernet activity (which should keep it from falling asleep in the first place) - only a hard reboot will bring my PC back to a state where I can use it.

Some of the things I've tried, so that people don't answer with "change your power plan settings" or some such thing. If it was that easy, I wouldn't be here asking for help. I'll restate that I've been using the same Win7 Ultimate install on the same PC for a year now, and it's only in the last week this has been happening.

Anyways, I have:
Verified all my power plan settings;
Disabled any screen saver;
This is an older desktop, not a laptop, so hibernate and hybrid sleep options are not even present. Nevertheless, I've followed this guide and this one for disabling both.
Used device manager to specify my keyboard, mouse, and ethernet card as "wake up" devices. Also used the command line to manually set these as "wake from any state", only to have them all not work.
Tried changing group policy and eliminating sleep/hibernate from the user group.
As I said, it's only been doing this for a week or so now. All my drivers are current. All my system updates are current. I haven't installed any new software. I was ... Read more

Answer:A sleep I can't wake up from.

Did you try system restore? Actually sounds like a bad power supply. Good luck to you.

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Since installing SP1 my computer has been acting like a one year old. When I put it to sleep at night it keeps waking and then goes to sleep only to wake again. Left untouched it went through this cycle all night. Starts 20 seconds after I put it to sleep and stays on for 2 minutes and then goes to sleep for 20 seconds then wake for two minutes etc etc etc.I disconnected a flash drive that I had in a USB port.
I disabled "wake timers" under Sleep in Power Options
I disabled "allow this device to wake the computer" in the properties of the USB wireless mouse
In the properties for the network adapter under the "Advanced" tab I disabled the "Wake on Settings". That fixed the problem but then I couldn't wake my computer with Logmein and I think Orb is disabled.
Noticed when I went back that there's another tab "Power Control" for network adapter. I disabled "allow this device to wake the computer" and changed the Advanced tab "Wake on setting" to "OS controlled".
Now when I put it to sleep it seems to stay down. I'll update tomorrow if it misbehaves tonight.

Answer:Sleep Wake Sleep Wake

If you think it might be the network card, you can always open a cmd prompt and run powercfg -lastwake to see which device was logged as waking the machine last.

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Hello Eight Forums,

New HP Notebook. One month power on. W8.1 64bit

Setup with Classic Shell and Fast Startup Off

Have to decide next week. If I should return for new machine exchange or keep with two known issues.

1) Sleeps on timer okay. Just cannot wake from Sleep. Tap space bar. Black screen goes gray. Times to black.
Noticed ethernet lite not on. Plug is clear plastic with white led normally on and on during startup.

Suspect power to NIC not satisfied so, no wake from Sleep. Have to force shutdown. Startup is normal. Forced shutdown is not flagged prompting startup options.

2) igfx Tray Module has stopped working pops dialog box on some startups.

HP and I have been round and round. HP wants me to contact Microsoft. We all know that's not fun. HP is bad enough. Always leaving remote session with machine worse for the experience.

HP went through settings and drivers. HP un-installed, re-installed over-installed and updated drivers till they were exhausted. Using HP Support Assistant and pulling soft paks from
Then came the requisite System Recovery. Then came more BS.

Yesterday, after a Device Manager graphics driver un-install / install. Windows Update offered it's two cents with an Intel HD Graphics update.

I can return to Staples for new same machine. No harm. No foul. No cost. New warranty period.

Machine worked no issues afaik for two weeks. Then BIOS and UEFI manual pull updates via HP Support Assistant. No issues.... Read more

Answer:New W8.1 cannot wake from Sleep

Geez, not even a Welcome

HP referred me to Microsoft. Microsoft referred me back to HP
M$ did offer me fee based support. No guarantee my system would not be left as a door stop.

So, whose responsible here. HP the vendor of M$
Or, M$ the author of W8
Or, Intel
Or, one of the umpteen needless Windows apps that came pre-installed.

If I want Netflix. I can get em' without a Tile.
If I want the weather...well, you can follow where I'm going.......................

Not even a Welcome ~

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1st system
Windows 7 x64 7600 clean install, intel e6550 cpu, intel 965g motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more mornitors, 1.5gb memory

- no problems going to sleep or waking up, using either S1 or S3 as sleep state in bios

2nd system
Windows 7 x64 7600 clean install, intel i5 750 cpu, gigabyte p55-md80 motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more monitors, 4gb memory

- no problems going to sleep or waking up, using S1 as sleep state in bios

- no problem going to sleep using S3, however cannot wake up from S3 sleep. Pressing the power button produces a normal reboot instead of a wake up.

System 2 can sleep and wake up normally when using just the nvidia 6200. It is only when the 4670 video card is used in system 2 that S3 sleep becomes an issue. Doesn't matter if its by itself or paired with the 6200.

I have tried every sleep tweak suggested here in terms of modifying bios settings and advanced power settings. I've tried the radeon driver 9.9, 9.5, and 9.3 for win7 64. There are many reports of S3 issues with MSI motherboards in general, as well as with win7 ati drivers. Open to any suggestions. Thanks

Answer:Cannot wake from S3 Sleep

Quote: Originally Posted by johnhoh

1st system
Windows 7 x64 7600 clean install, intel e6550 cpu, intel 965g motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more mornitors, 1.5gb memory

- no problems going to sleep or waking up, using either S1 or S3 as sleep state in bios

2nd system
Windows 7 x64 7600 clean install, intel i5 750 cpu, gigabyte p55-md80 motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more monitors, 4gb memory

- no problems going to sleep or waking up, using S1 as sleep state in bios

- no problem going to sleep using S3, however cannot wake up from S3 sleep. Pressing the power button produces a normal reboot instead of a wake up.

System 2 can sleep and wake up normally when using just the nvidia 6200. It is only when the 4670 video card is used in system 2 that S3 sleep becomes an issue. Doesn't matter if its by itself or paired with the 6200.

I have tried every sleep tweak suggested here in terms of modifying bios settings and advanced power settings. I've tried the radeon driver 9.9, 9.5, and 9.3 for win7 64. There are many reports of S3 issues with MSI motherboards in general, as well as with win7 ati drivers. Open to any suggestions. Thanks


Try Standby Tool, it solved all my S3 problems.
Here is the version for Win7.
In the post you'll see "mst09098.exe". Read more

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Hi Guys/Gals

Never use sleep function but last night instead of selecting shutdown hit sleep by mistake. Couldn't get system to wake from sleep and had to turn off by holding power button.

Today when switching system back on i get fan & case lights on , hdd and dvd activity. The keyboard is unresponsive (no lights) and monitor remains in stand by. Mouse gets power but doesn't wake pc.

Using reset or power button on case just restarts system to exact condition above.

Can't contact pc manufacturer til monday (pc 4 months old). Read quite a few other posts regarding vista sleep issues but haven't found anything that would seem to rectify this problem.

Any comments/tips gratefully recieved


Answer:Can't Wake PC From Sleep

Well I'm a beginner but I had a lesser important case than yours. I found you interupt a process of sleep if you try to wake it before about 5 seconds. Anyway, there are a couple of things you can try.

Unplug the power cord and plug it back in.

Pull out the wall socket thingy and put it back in.

Try doing something like booting into safe mode if you can.
The pc maybe still functioning but the monitor can't interact with it. Once you try to boot it, keep pressing F8 for about 10 seconds and then press enter. See if anything happens.

Could also be a shortcircut or something. Other people have had a similar problem.

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I'm running Snow Leopard on my iMac which is wirelessly connected to the house's router with Airport. The PC is connected directly to the router with the ethernet cable. It is a fairly new computer, running Windows 7. It is an Acer, 2.something GHz processor. Is there any software that I can use on my mac to wake up my PC remotely from my Mac? Thank you.

Answer:Can I Wake My PC From Sleep From My Mac?

Wake on Lan is just a magic packets to notify any WOL capable nic and computer to turn on or wake up. Just Google search for OS x wol.

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Hoping someone can help me with this.

I installed 7RC a couple of months ago. Since then whenever my pc sleeps I can not wake it up. It used to wake up fine in XP.

To get it going again I have to cold reboot or pull the plug. When it comes back up everything I was doing is still there, I just have to enter my password.

I think I have all the settings right but if someone could run me through everything that needs to be set I'd be really grateful.

Thanks in advance.


Answer:PC Won't wake from sleep

Mine is the same and takes about 2 and a half mins to wake up

I have my bios set to wake up on double mouse click, it does wake up eventually

Should be fixed in the official release!!

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Las two weeks, when I hit any key or mouse, PC will not wake from sleep shows black monitor but its green light is on.
Have turn pc off and restart which starts without any problems.

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I am using a wake on lan app on my ipod so i can wake my computer from sleep. Im running into a problem though. When i go into configure my network adapter, and go to the power management tab, if "allow the computer to turn of this device to save power" is unchecked, the app works, but when the computer comes back on it cant connect to the internet, if it is checked, the app doesnt work, but when the computer turns back on the internet works. Any ideas on how to solve this problem, so the internet will work when it wakes and the app will work, thanks!

Answer:help with sleep / wake on lan

Actually i dont think the internet is working with either setting. After short periods, like 5 minutes or less, the internet still works, but after longer periods, when i wake it the network has limited connectivity or doesnt work entirely.

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Greetings.  I have a T61 that won't wake from sleep. Situation:Put PC to "sleep" using Fn+F4, closing lid or let it go to "sleep" via system timerPC will not wake upon opening lid, using Fn+F4 or power button.We're forced to either 1) hold down power button (which forces a reboot), or 2) (when that fails), unplug from wall AND remove battery.System:T61, 7664 RYU, Bios 7LETC6WW (2.26)VistaAll Microsoft and Lenovo patches installed and current Notes:Don't have a restore point we can refer back to.Don't want to have to burn it down and start over.My hunch is that there is a conflict somewhere in the registry (maybe between what the bios thinks and what the registry has)?I'll PayPal you $25 if your solution fixes it....  Seriously. Many thanks.  

Answer:T61 Won't Wake From Sleep

Hi, I have the same problem and have tried all the fixes...none work.  If you get a solution please let me know! Thanks,[email protected]

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Hi all,
I have win 7 x64 running on a custom built machine. Every now and then the machine freezes up when I try to wake it up from sleep (usually overnight). I have not made changes to make it hybernate. I experienced this again last night and am wondering if I could get some help analyzing this minidump as I don't know how to analyze it.

Any help will be appreciated.


Answer:win 7 won't wake up after sleep

Hello IndianinIA,

I wonder if that was caused by your network driver. Try uninstalling and reinstalling that driver, e1e6032e.sys, and make sure that you get the latest version.

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Jonathan\Desktop\020810-18921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*c:\symbols*
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a00000 PsLoadedModuleList = 0xfffff800`02c3de50
Debug session time: Sun Feb 7 23:28:12.828 2010 (GMT-5)
System Uptime: 0 days 13:16:53.125
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* ... Read more

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Hi guys, srry haven't been to tech support guy for awhile, in case if i miss any information, feel free to remind me
and i'll post it asap.

My laptop is about 2 years old (Acer Aspire 6920), one day like any normal day i was away from my laptop
and it went to sleep. The next time i was using it i tried to wake it up, it froze for around 10 mins, so i tried to
restart it and the next thing i knew it only starts up to "startup repair". Any attempts to access safe mode to
debug the computer has failed and since then the laptop has gone on a loop -->fail to repair in startup repair
--> restart computer again --> running startup repair. So i decided to reinstall the OS.

after reformatting and reinstalling windows 7 to my laptop though, i seem to encounter a similar error. The laptop
seems to work fine although whenever it goes to sleep and i try to wake it up, the screen froze and starts
flashing and the laptop wont work until you restart the computer again. I made my second attempt to reinstall
a new OS to the system and the same error occurred. My laptop has the latest bios and i tried various versions
of drivers for my graphics card (intel 965 chipset) and the problem continues to persist.

I was wondering if there's any program to debug this error or whether this is a hardware error that i can somehow detect.


Acer Aspire 6920
Windows 7 32 bit operation system

Answer:Cant Wake up from Sleep


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help please...
i just added 2 gig of ram to my lappy.(it was originally using 2 gig)
Since added i realised that windows is having trouble waking from sleep especially if i leave it to sleep for some time ( about an hour of sleep time) when i try to wake it it justs seems to lose power and dies or the fans just keep spinning but nothing happens.... nand i have run windows memory diagnostics... it doesnt seem to detect any problem with the ram..

Answer:Cant Wake From Sleep

Quote: Originally Posted by manusdn7

help please...
i just added 2 gig of ram to my lappy.(it was originally using 2 gig)
Since added i realised that windows is having trouble waking from sleep especially if i leave it to sleep for some time ( about an hour of sleep time) when i try to wake it it justs seems to lose power and dies or the fans just keep spinning but nothing happens.... nand i have run windows memory diagnostics... it doesnt seem to detect any problem with the ram..

Hi manusdn7 and welcome

The windows memory test does not stress your memory enough to tell, plus it is run from within windows.

You need to run memtestx86

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember that memtest errors can be either memory or bad motherboard slots so you may have to test memory one stick at a time, and the slots with known good memory.

Let us know if you need further assistance

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Hi Guys,
would like some help/advice please. I have installed Win7 clean install on my computer, my problems is that if I leave mu computer for say 30+ minutes windows goes to sleep/hibernates and I find it hard to wake up normally have to reboot.

I have been through all the power management settings, and selected Never to all the selections in the advanced section, also in my power plan. I have even formatted my Drive and reinstalled win7 but still have the same problem.

When it is asleep, I have a halfmoon key on my keyboard, I have tried pressing this to wake it up but to no avail, also pressed the main power button, but this normally shuts it down.

Is there anything I can do to stop this happening, run a small program to keep it awake, or alter something in commands to stop it.

Your help and advice is really appreciated
Thanks and Regards

Answer:Windows goes to sleep and won't wake up

Hello metro5053, welcome to Seven Forums!

Have a look at the tutorial at the link below to see if you can find something that may help you resolve your issue; though it says Vista the principal is the same with Windows 7; be sure to keep us informed as to how it sorts out.

Power Options and Sleep Mode Problems - Vista Forums

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Got my T450s just two days ago and have the following issues with sleep mode:  1. Fn + F4 does not activate sleep mode2. Manually selecting sleep mode from Start --> Power results in one of following:EITHER unable to wake from sleep mode. Pressing keyboard keys (incl Fn), using pointer, etc. none of these will work. Must execute hard shut down and re-start using power key in order to use the laptop. I know it is in sleep mode because the Thinkpad "i" blinks slowly and screen is darkOR computer screen is black, but Thinkpad "i" is fully lit (implying it isn't in sleep mode) however the computer doesn't react to any typing or Fn to bring it out of sleep mode Anyone else having these or similar issues? Please advise of any solutions. Have latest Windows 10 update and BIOS. Have fingerprint reader functionality but am not using it.  This is my first Lenovo laptop, bought it for work and many of my coworkers were interested to hear what I think about the product. Don't think I could recommend it to them in all honesty at this point.... 

Answer:T450s won't wake from sleep?

Can you try updating the Power Management driver?

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About 1/2 the time, computer will wake up from sleep, but the monitor will not. The only way I know to get it fully back is to reboot. I have tried all the sleep combinations available, but nothing works except not allowing it to sleep at all. Help!!

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Hi there,
long time reader, first post, I really hope someone can help me with this.

I do have extensive knowledge of both computer hw and Windows 7 OS but
this problem is driving me crazy.

New build
Mobo Asus H81M-K
CPU I7 4790
12GB RAM Kingstone 1300
Video: GeForce 610 2GB ram
3 Sata drives
1 Optical device

all brand new, everything works flawlessly but the only thing is if I put
the computer in sleep mode for more than few minutes
when I wake the machine (either pressing a key on the keyboard,
or pushing the power button, tried, no difference) no signal on the monitor.

Fans will spin, but monitor will be black and the only way to exit this stall
is to force power off, no good.

Things I tried/did/checked:

Chipset updated
Bios flashed to the last available
Intel Management Engine Driver updated
Graphic card, LAN, audio drivers updated
any other possible driver updated, all manually.

Power plan custom set to never sleep, never turn off screen,
no screensaver, no device can turn off to save power,
in short, everything is set for maximum performance,
nothing turns off automatically.

Mouse can't wake the computer up, keyboard can

All the power saving modes and options in the EUFI/BIOS are turned off,
speed step turned off, core parking disabled, turbo boost disabled,
no overclock.

Only C state supported is S3

at the bottom of this post, the list of devices supporting S3 vs all devices
(nothing strange, graphic card was my doubt, but is there, it does support
the S3 s... Read more

Answer:Monitor won't wake from sleep, tried everything


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7 has been running perfectly since I installed it Jan. 2. Around Feb. 10 I noticed that I could not wake it from sleep, I would have to cut power, wait a bit, and then boot. When it boots however, it will prompt that it is "resuming windows" like it had been sleeping. All windows updates are installed and I have Panda Antivirus running along with Spybot (both show no infections or errors). I looked in the action center for errors and got the following message:

I think this is the problem, there were about 12 other listings of the error.

I'm not sure if it's just that my bios needs to be updated or what, so I'm just looking for any suggestions on what to do. (My bios hasn't been updated yet since the install of 7)

Some Specs:

MOBO is an ASUS P5WDG2 WS Professional
Dual Core 2.6ghz
6 gigs of RAM
8800GTS (driver version is aka 196.21
Creative SB Audigy 2 ZS (yeah, it's old)
[also I have a USB keyboard and a Bluetooth mouse that uses a USB dongle to connect]

Any help is appreciated!

Answer:Cannot Wake From Sleep in Windows 7 x64


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My computer will awake from sleep if it's in it for a short period of time. If it's been in sleep mode for a few hours, it won't wake up. I tried moving/clicking the mouse, pressing buttons on the keyboard. It won't even reboot/reset from the power on switch or the reset button. The only way to get it out of sleep is if I go and flip the power supply switch off and then on.

Answer:Windows 7 won't wake from sleep

Greetings, jkman.

You might try Control Panel > Power Options > Change plan settings > Change advanced power settings - look at the settings there, such as Hard disk, Sleep, USB, etc., see if you can disable anything that appears to affect your symptoms.

My computer will awake from sleep if it's in it for a short period of time. If it's been in sleep mode for a few hours, it won't wake up.Click to expand...

That leads me to believe that there might be some extended power setting that's causing the freeze.

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I am randomly facing a BSOD when my PC wakes from sleep. This usually happens when Windows goes to sleep automatically and then I try to wake it after a while. However when I put my PC into sleep manually I don't face the issue when it resumes again. I really appreciate if someone can help me resolve this issue.

I suspected it was a NVIDIA driver issue so I updated and downgraded but the issue still remains. I am currently on version 326.80.

Answer:BSOD After Wake from Sleep

Only 79 Windows Updates installed. Most systems have 100 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

You have a 802.11n USB Wireless LAN Card:

I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

This could also be a problem with the video card(s). Please try the suggestions here: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums Don't forget the video stress tests here: Hardware Diagnostics

With only 1 memory dump it's difficult to figure if this is a hardware problem or not. Normally we need at least 5 memory dumps to venture a guess about a hardware problem. I suspect hardware here (due to the involvement of hal.dll in the dump) but cannot be certain at this point.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! : Read more

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