Computer Support Forum

6 months and I've only made the problem worse.

Question: 6 months and I've only made the problem worse.

I don't even know where to begin with this. I've never been defeated so horribly. I cannot make any sense of this problem. I'm having the problems on the system shown below. Beginning about six months ago I started having these problems.
I would get blue screens once inawhile and there would be different error messages every time. Finally the o.s. hard drive started making a horrible buzzing and so I swapped it out for a different one. Alright... things seem to be going alright.
I leave my computer on for a week or so and there's no problems...until something causes me to have to restart. Half the time the drives aren't recogonized upon boot-up and if they are windows freezes mid boot. Usually after an hour of tinkering.. reorganizing the drives, shouting profanities and putting my fist through a wall it will reboot again.. until another week goes by and the same process repeats itself.
Now the o.s. drive I swapped out before is making excessive clicking sounds when booting. So I think maybe this one is bad.. just like the last one was bad.. I'm really burning through the drives here.. but that's alright, i've got drives laying all over. So today I pull out my seagate drive that i bought new a month ago. Naturally my motherboard doesnt recogonize the seagate...but in only 1 configuration... three drives have to be hooked up including the clicky one with the o.s. on it now and the jumper settings have to be a set a particular way.. and in this and only this way will the seagate be recognized.. i've tried absolutely every other configuration.
This btw makes it impossible to install an o.s. to the new drive because if I try to hook up the cd burner with the Seagate it won't be recognized.

Here's a list of other things I've tried.. new ram... flashing m/b bios to latest.. Shouting profanities in a condescending manner towards the motherboard and hard drives and generally flipping the f*&k out. Running a different processor.. I think that's it.

PLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLEEEEEEEEEEEASE HELLLLLLLLLLLLP ME. This is my main audio computer and it runs all my audio software and hardware, without this thing thousands and thousands of dollars of equipment is currently rendered absolutely useless. I feel like I should just get a new motherboard but i've already dumped enough money into arbitrarily replacing parts on this thing.. if I get a new motherboard I would have basically just replaced every part on this computer, if that's the only answer i'll do it.. but I really need to be able to fix crap like this and not just throw money at it.

Relevance 100%
Preferred Solution: 6 months and I've only made the problem worse.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: 6 months and I've only made the problem worse.

You bought a new seagate ....have you tried removing all the other drives (hard) and booting up with the seagate setup utility ...then try install os in it?

Have you run Everest on it to look at what it reports or run memtest?
Everest:
http://www.majorgeeks.com/download.php?det=4181
Memtest
http://www.majorgeeks.com/MemTest_d350.html

What is the exact error code on the BSOD?

How are all your three drives hooked up? Assuming master on last primary IDE/ slave on middle connection and....third on the secondary IDE along with the cd rom?

Have you run a disk check on the master?

18 more replies
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My problem started Sunday when I kept getting the screen which gives you the "Safe Mode" option, but no matter what I clicked I kept getting the "Safe Mode" screen. I called tech support and after I followed his suggestions I got a screen that said " Load needed DLLs for kernel" etc. The tech guy said I'd have to reinstall and would probably lose everything.
Monday I went and googled the error message to see if I could find more options, and which brought me to this forum. I followed the directions for the guide to reinstalling windows, however it set up a new Windows directory on my H drive (Before it was on my C drive).

1. Are my files still on my computer or did I screw up and erase everything? If my files are still on my computer how can I access them?
2. When I start my computer I get a menu giving me a choice of several Windows systems to choose from, one will get me to the new installation the other choices I will still get the same error message.
3. I could not find the Windows CD that came with my PC so I used a Windows XP professional edition that I had on my last computer. The PC I have now has XP home edition. Would this cause a problem?

Anything you can do to help will be greatly appreciated.

Matt
 

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For around two or three months the system has been crashing on a weekly or biweekly basis and wasn't so much of a problem as to interfere and warrant investigation on my part. Within the past few days, however, it has gotten much worse and now crashes at least once daily. I have done what I can with my limited computer skills and determined ntoskrnl.exe is the culprit and followed some potential solutions found on this forum as well as other sites but to no avail. Although it may be mere coincidence, I feel it is worth noting that the vast majority of crashes (90%+) occur when the computer has been left on but I am not currently at the desk working on anything. Any help would be much appreciated, thank you!

Answer:BSOD problem for months, getting worse, caused by ntoskrnl.exe

Welcome to SevenForums.

A BCC F4 is common when SSD's are present.

Code:
Model OCZ-SOLID3 ATA Device
Is the firmware for your SSD up-to-date?

Check for one and see if the stability returns.

What security software do you use?

Perform a System File Check:Click on the start
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it:Disk Check
Reduce items at start-up. Nothing except anti-virus is required:Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup

SUMMARY:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e057b30, fffffa800e057e10, fffff80003bcc460}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
*******************************************************************************
* *
* ... Read more

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Hello,

I recently had some sort of virus/malware attack my laptop which meant I was unable to access the internet. Its not a problem with the wireless as far as i'm aware as other people have been able to connect. The windows connection diagnostics said there was a winsock catalog error but sometimes it gives me different messages.

I attempted to try and fix it, firstly by running norton goback and then attempting to use DrWeb but think I've made it alot worse (did that before reading the first 'DO NOT FIX YOURSELF' page on the forum - schoolboy error).
A few virusy type things that have come up in the scan are 'trojan.swizzor' and 'adware.xbarre' and 'tool.killproc.3' - Think they are quarantined but not entirerly sure. i have the scan results saved if you require them at a later date.
i'm writing this from another pc as the laptop cannot connect to the internet.

Here are the reports of the scans as requested:


DDS (Ver_10-03-17.01) - NTFSx86
Run by Tim Abraham at 0:23:39.92 on 27/07/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1014.583 [GMT 1:00]

AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtSe... Read more

Answer:Virus problem... made worse

Bump, please.

6 more replies
Relevance 72.98%

For the past six weeks, I've had a simple search engine redirecting virus on my Windows 7. For five weeks, I tried running typical anti-virus software such as MalwareBytes, AVG 2013, and Microsoft Security Essentials. It wasn't too harmful, and I pretty much just needed to click a search engine result a second time and I would get to where I needed to go. However, this past week during a long holiday break, I tried running new antivirus software such as Super Anti-Spyware, Spybot, ComboFix, and TDSSKiller. The last two seemed successful at finding problems, but at the cost of the virus reacting viciously and deleting files and cutting off access to the internet.
 
I tried system restore, and was able to get it mostly back to the way it was before trying to install the new antivirus software, except that I now need to grant permission to allow Adobe Flash videos to work every time I wish to view one. This problem mostly occurred on Firefox, so I swapped to Internet Explorer. However, IE seemed to just recently develop a new problem of its own called Sweetpacks, and the homepage and searches are redirected to this obvious virus page. Checked back on Firefox, which I had uninstalled and reinstalled, and noticed that Firefox was able to disable this Sweetpacks add-on because it detected the security risk.
 
But right now, I'm trying to figure out how I might be able to solve this problem without backing up everything, as I have some student software that has a limited t... Read more

Answer:Search Engine Redirects, Trying To Solve Problem Made It Worse

Since you ran Combofix... Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

3 more replies
Relevance 72.98%

Hello! I was asked to post here with DDS logs
 
For the past six weeks, I've had a simple search engine redirecting virus on my Windows 7. For five weeks, I tried running typical anti-virus software such as MalwareBytes, AVG 2013, and Microsoft Security Essentials. It wasn't too harmful, and I pretty much just needed to click a search engine result a second time and I would get to where I needed to go. However, this past week during a long holiday break, I tried running new antivirus software such as Super Anti-Spyware, Spybot, ComboFix, and TDSSKiller. The last two seemed successful at finding problems, but at the cost of the virus reacting viciously and deleting files and cutting off access to the internet.
 
I tried system restore, and was able to get it mostly back to the way it was before trying to install the new antivirus software, except that I now need to grant permission to allow Adobe Flash videos to work every time I wish to view one. This problem mostly occurred on Firefox, so I swapped to Internet Explorer. However, IE seemed to just recently develop a new problem of its own called Sweetpacks, and the homepage and searches are redirected to this obvious virus page. Checked back on Firefox, which I had uninstalled and reinstalled, and noticed that Firefox was able to disable this Sweetpacks add-on because it detected the security risk.
 
But right now, I'm trying to figure out how I might be able to solve this problem without backing up everything,... Read more

Answer:Search Engine Redirects, Trying To Solve Problem Made It Worse

Hello Aurum, I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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About 6 months ago I was infected w Trojan/Vundo and the BC gang helped me get back on my feet. I ran ComboFix, use Ad-Aware, AVG, Malwarebytes, Spybot, Spyware Blaster.

I enjoyed 6 worry-free months and now I'm stuck again. Windows will not complete loading--freezes. I tried to use my windows recovery in safe mode and clicking "next" prompts no further action after I've chosen a previous date. I have done a HJT log in safe mode only.

Symptoms when windows was working still:

Google results were links to other ad sites.
IE would not allow me to go to BC.com and other helpful forums but would allow me to go to youtube, google, yahoo, etc.
Updating Ad-Aware, Spybot, and AVG was not allowed.
Malwarebytes would no longer load (would show to load in the Task Manager but nothing further.)

So I feel frustrated because I can't use any malware/virus programs to clean. And I can't load windows in anything but safe mode.

Any advice would be extremely appreciated. Thank you in advance!!

Answer:Seems Worse than 6 months ago

Hi and welcome back. I am sending you a private message with instructions. Please follow those first and then run malwarebytes according to these instructions.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note:-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. -- MBAM may make changes to your registry a... Read more

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I have been getting the BSOD almost every time i use my laptop. Been getting worse over the last few months. Any help would be appreciated!!
I have zipped and attached the dump files..

Answer:BSOD Getting worse over months

Hello and Welcome !

Seems like the Dumps are pointing to igdkmd64.sys i.e. Intel Graphics Kernel Mode Drive go to this website and download appropriate drivers including chip set drivers and install it http://downloadcenter.intel.com/Default.aspx.

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! ? Captain Debugger

Run SFC /SCANNOW Command - System File Checker

Update the Following Drivers:


Code:
SiSRaid2.sys Wed Sep 24 23:58:20 2008
nfrd960.sys Wed Jun 07 02:41:48 2006
mdmxsdk.sys Tue Jun 20 02:57:26 2006
lsi_fc.sys Wed Dec 10 04:16:09 2008
arc.sys Fri May 25 02:57:55 2007
adpu320.sys Wed Feb 28 05:34:15 2007
adpahci.sys Tue May 01 23:00:09 2007
adp94xx.sys Sat Dec 06 05:24:42 2008
Bugcheck:


Code:
INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
Arguments:
Arg1: fffff80000b9c0c0
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: fffff880044b8f59

Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3D

PROCESS_NAME: System

CURRENT_IRQL: 8

EXCEPTION_RECORD: fffff80000b9c858 -- (.exr 0xfffff80000b9c858)
ExceptionAddress: fffff880044b8f59 (igdkmd64+0x00000000000b3f59)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME: fffff80000b9c900 -- (.trap 0xfffff80000b9... Read more

4 more replies
Relevance 66.01%

Hey

My computer has been BSODing since early summer. I've tried literally everything I can think of. All my drivers are up to date, I've taken my computer apart, checked every connection, cleaned everything with compressed air, cooling is sufficient, ran memtest and chkdsk, etc. etc.

It used to only happen when I was running recent-ish games (Fallout 3 mostly) for a few hours, but now I can't run any resource-heavy application for more than ten minutes and sometimes it BSODs when the most I'm doing is listening to music on Windows Media Player. I only bought this computer less than a year ago and it ran perfectly for about 6 or 7 months until this problem started, gradually becoming worse and worse.



Specs:
Windows 7 x64

Asus M4A79XTD EVO motherboard
AMD PhenomII X4 965 3.4GHz cpu
4GB Kingston DDR3 ram
ATI Radeon HD5770 1GB GDDR5 PCI-e graphics
M-Audio Firewire Solo interface for sound (I'm running studio monitors (speakers). They have their own seperate power sources.)



The BSOD errors are all completely different. I seem to get the same 6 or 7, including IRQL_NOT_LESS_OR_EQUAL, BAD_POOL_HEADER, MEMORY_MANAGEMENT, BUGCODE_USB_DRIVER.

Attached are the latest 3 bugdumps. Thanks!
 

Answer:BSODing for months, getting worse, tried everything

I will look it up and get back to you.
 

2 more replies
Relevance 66.01%

Hello,

since beginning of 2011 I have system shutdowns that partially come with a BSOD. It happens randomly and is not depending on specific programs running. It also might not happen for a week or so and then out of a sudden several times within an hour.
I tried to solve the problem by formatting my C-Drive and do a fresh reinstallation without success. Updating graphics drivers did not help either. Running Memtest+ and hard drive diagnosis tools did not show a hardware related problem.

Anyone who can help?

I added dump files and system information to this post:

Attachment 146739

Attachment 146740

Answer:BSOD over the last 3 months, getting worse

Hi and welcome,
Run Driver Verifier: Driver Verifier - Enable and Disable

Dean

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {1c, 2, 1, fffff880018e787e}

Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+33e )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000000000001c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0... Read more

5 more replies
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Question: I made it worse...

This isn't a computer problem *exactly* but the screen is basically a computer screen so I'm assuming the rest is similar? I really have no idea what I'm doing or why I thought I could do it myself but -

The screen on my PGE (Gaems G115) was totally obliterated by a well-meaning toddler.

I decided to google remedies and found a tutorial with links to everything I needed. Everything was going great until I had to remove the connector thing from the old screen and I broke it worse than the toddler busted the screen.

Is there any hope for my PGE? Can I get this part somewhere as well or is there somewhere I could get it fixed? Or is it a lost cause and do I need to sell it for parts and move on?
 

Answer:I made it worse...

Is this what you are talking about?
http://www.photoshopchop.com/store/Gaems-G115-Portable-Monitor_151699355195.html

If you are in the US, there is a toll free number to call the company.
https://gaems.zendesk.com/hc/en-us/articles/200877693-How-can-I-contact-Customer-Support-
They might be able to give info on the old G115 parts or where you can go for service; everything on the site in the M155 model.
 

1 more replies
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I am in serious need of help if anyone can assist me in getting this straightened out. Using this heavily at home, and now at work.

Microsoft Outlook 2007 Problems have been progressively getting worse for several months. I am running Win Vista Ultimate and the MS Office Suite of programs 2007 version.

For the past few months, more and more functions of Outlook 2007 cease to function. For example, if I try to enter a new appointment the program simply shuts down ? every time. Right now the only functions still working are just for email and sometimes entering a new contact.
Here is what I have done:
I have run several different AntiVirus and Malware programs ? not all at once though.
I have run a number of different programs to check hard drive, etc.
I have uninstalled and reinstalled the Windows Installer program
I have uninstalled and reinstalled Outlook 2007

I am totally out of ideas. Tried to follow up with the error messages regarding a hdmp file but could not locate the file. Did a screen capture of error messages.

Now, what really scares the stuff out of me is that tonight, for the first time, MS Word decided to shut down too just like Outlook does.

At this point I am wondering if it would help any at all to simply reinstall all office 2007 on top of existing programs in hopes that by choosing the repair option will hope (I think the repair option is part of these programs).

Any suggestions are most appreciated.








&nbs... Read more

Answer:MS Outlook 2007 Progressively worse months

MS just released a new service pack for Office 2007. Be sure to install that after you reinstall!
 

2 more replies
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My husband's computer kept having all these pop ups. I came here to your website and found a solution. I cleaned it up (Deluxe.Communications) problem. Then all of the sudden TagASauraus came up on his desk top. I think I took care of that, but now he is getting MORE pop ups than before AND his computer is locking up. I don't know what to do now. Can you please help. Here is the hijakthis log file.

Logfile of HijackThis v1.99.1
Scan saved at 8:22:33 PM, on 1/7/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
c:\windows\system32\rlvknlg.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\Sloopy7.exe
C:\WINDOWS\win32092-13001862.exe
C:\WINDOWS\cfg32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\U.S. Robotics 802.11g WLAN\USRWLANG.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\cfg32a.exe
C:\Program F... Read more

Answer:Solved: I think I made it worse..........

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I know nothing about computers. My drive wasn't reading my dvd's. i got hp online help involved. they finally told me to uninstall my drivers which i did. problem is now my drive has been renamed and the computer is telling me the location doesn't exist. is there any way for me to fix this? i can't even play music now. arrrrghhhh!!
 

Answer:HP ONline Help Made it Worse!

I am assuming this is a XP computer. The reason I mention this is I am an advanced user on Win98, but learning XP. One of the tricks is to right click "My Computer", select device manager, and remove the problem device, in this case your DVD player. The next time the computer boots it sees a new device and installs the drivers.

Problem is, I'm not sure this is how it works in XP.
 

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In the last few months my windows XP home edition started getting a bunch of errors.

- IE showing script errors many times
- task manager not working
- disk won't defragment
- cannot open msconfig

Someone told me to install the service packs and updates so I gave it a try. The update didn't fix my problems, but instead made a bunch more. After I installed SP1 I went back to the windows update and installed all the critical updates.

- Microsoft Kernel system audio driver is missing and I cannot find a driver to replace it. I cannot play any sounds now.

- A blank error window shows up literally every 5 seconds. It has a red X icon and an ok button, but doesn't show any text.

- Taskmanager still won't work. I press alt+ctrl+del and then the fan on my computer spins really fast, then the green resources icon shows up in the taskbar for a little while, but taskmanager won't open.

Please help me, I am ready to smash my computer now from the irritating error window.
 

Answer:SP1 made my problems worse - please help

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I'm trying to build this computer for my friend (my second build). I kept getting this error, "Intel CPU uCode loading error". I had to press F1 everytime my computer starts to bypass it.

After messing with some wires and trying to figure it out I now can't even get in to Windows or the BIOS.

It now says

"Intel CPU uCode loading error
Chassis Intruded!
Fatal Error system halt"

I have no idea how the chassis is intruded. I really need help on this one. I thought I would ask here before I go through some technical support which I dread doing. Thanks for any help.

Answer:Need Help with some Errors, I made it worse.

The uCode error is when the motherboard does not fully recognise or is not compatible with your CPU..Abios update may fix this problem for you ..Also make sure the CPU is fully and properly seated into its socket. You can use the reset jumper to reset your BIOS the motherboard book will show you where it is and yuou need to unplug it before you do this. and then you may want to update the BIOS .

__________________

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To: Anyone who can help
From: Someone who is in desperate need of help

Last week, my friend's computer started having popups from weird anti-virus programs like, WinAnti-Spyware and System Doctor, etc. She clicked on "register now" and I think it just downloaded onto her computer without her permission. I think they also performed scans which say that she has a Backweb virus or something? But she couldn't delete it until she bought the actual software. After that her internet kept freezing and her wallpaper changed to something about "Active Desktop Recovery". So then, I went over to try and fix some stuff. I first tried to download a virus program I was told before was good, which was Avast. But when Avast asked to be restarted (for a system scan) and I okayed it, the computer restarted but before it got the chance to reboot, the monitor froze on the Sony Vaio logo. I restarted many times after that and the same thing happened.

By the way...
her computer is a Sony Vaio Windows Home Edition XP, 4 years old.

ANY HELP will be appreciated.
Thanks in advance.

Answer:backweb(?) made a turn for the worse.

Try trend micros online virus scan. It's VERY reliable and catches everything. The only problem I see with it is her PC will freeze in the middle of doing it so open up the computer in safe mode with networking and try it. If you don't want to do networking you can also just start it up in regular safe mode and do the Avast install. It should work in safe mode.

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Relevance 63.55%

My T420 stopped working this week, the screen was just showing garbage, so I took it to a local authorized repair center (Victoria, BC). When I picked it up a few days later, the case was not put together correctly. There are large gaps on all sides, the border around the LCD panel is not fastened correctly, and the bottom of the plastic case is actually broken, one corner is completely missing.  I called Lenovo technical support and I was told to return it to the same repair shop. Is there any way to get this dealt with without dealing with the same people who screwed up the original repair?

Answer:Repair center made it much worse

Hey table,
 
I sent you a PM, to see about getting you some assistance.
 
Thanks!
 
Ty

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I connected a micro SD via USB to my win10 computer and it said there was a problem with the drive - scan and fix it?

And I stupidly said 'yes' upon which it proceeded to destroy something like 300 images or more.

Since then I put another one in and got the same message. This time I did not say 'yes'. I took a look instead and everything is fine. The pics on that one are there and readable and copyable. Nothing wrong.

Is there any chance of getting back these destroyed images? Would it have been an index it destroyed rather than the files?

And would the advice be to shun using this 'scan and fix it' thing?

Answer:Scan and Fix It Made it Worse. How to Undo?

You can try the free version of Minitool Power Data Recovery. As long as you have less than 1 GB of data to recover you might be able to get it all using that tool. But recovery is always a crapshoot and/or hit-or-miss, so while you may get some of your images back, you may not get them all.
HTH,
--Ed--

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My e-mail account was hacked over the weekend -- someone is sending thousands of spam messages and I'm getting all the delivery failure notices (most to domains like 163 dot com or 126 dot com, or in Japanese/Chinese/Korean language). My host provider advised me to scan my computers for viruses, malware, etc. I ran a scan with Avast Antivirus, which found nothing, and Malwarebytes, which found three adware files that I deleted with the program. (I have also changed the password to the email three times, and changed the cpanel password. The e-mails are still being sent.)

I decided to do a deep scan to be sure there wasn't anything on this computer, so followed the instructions in the READ & RUN ME FIRST thread, then the Windows XP Malware Removal thread. After I ran RogueKiller, and while HitManPro was running, I lost the ability to click on links in the threads, and the ability to open new tabs in IE. I also cannot open programs by clicking on their icons, either in the Start Menu or on the desktop. If I right-click and choose "Open", they will start. However, IE either starts, flashes, and closes right away, or it starts and hangs, never connecting to the home page. (I do go through the control panel and reset all the IE options to default.)

I tried to do a system restore, but it says it can't restore to a previous point because nothing has been changed on my computer.

Anyway, once I figured out the right-click and "Open" worked I ... Read more

Answer:Scanning Made Things Worse?

Here's the original MBAM log. I did a full scan, rather than quick scan, and included my networked drives.
 

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Hello and thanks for any and all help! I was trying to find a good program to make it easier to take notes on a pdf file and in the process downloaded a virus. I changed a bunch of my browser settings (eg changed the default search and home page) to fantastigames metacrawler. I ran scans and only found something using malware bites. It deleted two files but the problem persisted. Using some online guides, I found some more files with the fantastigames name in it and deleted them. But the problem persists and my computer is slowing down. Also, if I try to do a system recovery to restore to a previous point, it says the restore can't be completed. There are two possibilities: the virus is still hiding on my computer or I deleted something I shouldn't have. I know I should leave it to the professionals, I've now learned that lesson, so I don't need chastising. But I am desperately in need of help and appreciate any help and time taken. Let me know what to post, etc etc. Thanks!

Answer:Infected with a virus, may have made it worse

Have you only tried getting rid of the virus with Malwarebytes? I would suggest downloading another one just so you can always do a secondary scan to be sure of things. I would recommend the free version of AVG. Trying running AVG and see if it finds anything.If the problem persists. Restart your computer and hit F8 to enter the boot options menu. From there, choose Safe Mode. When you're in safe mode, try running the anti virus programs again.Another solution, maybe one you should try before the previous one, is to open up task manager. In the process tab, do you notice any processes that is consuming a lot of Memory? If so, do you recognize the program at all? If there is a process in there with the same name of that virus you had, right click it, and select open file location. Once there, delete it. Only do this if you are sure that it is the virus. I've looked at task manager enough times to recognize what should be there and what shouldn't. So if you are not sure, please ask because if you delete the wrong thing, you might mess up your computer worse.

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ok i problem getting redirected to other sites lately so i used tdskiller what a site recommended but i think it just made thing worse it might of gotten rid of the rootkit but now i am having problems as such my computer is going way slow it takes a long time for it to turn on and start up and i can't see my cursor it works for a couple seconds when i turn it on but eventully the cursor just freezes visually but the cusor is still work i can't still click on stuff but i just can't see where its at if somebody has some sort of info about plz help me and tell me what i should do
 

Answer:tdskiller made things worse

ok nobody has any info on what can help me at all come on plz somone tell me
 

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Hi guys.

Basically i returned from Uni to find my dad and bro both had new desktops, and wanted to chuck the old one away. Rather than this i thought i would connect it to my tv in my room and have a desktop for games alongside my laptop.

Its a Medion PC MT5/ MED MT89, with 512 Ram and runs Windows XP. The processor (which becomes more important as you'll see, is a 478 pin 1.6ghz P4 SL5VH).

So i connected the tele and the pc up and booted it. It started up fine witht he memory checks and what not but then suddenly crashed with a blue screen error saying unmountable boot volume etc etc...Thinking it would be the boot.ini i set about trying to boot it from CD. I changed the boot sequences, and even then for some unknown reason it just would not boot off the cd.

Bearing in mind it has DVD drive as well as a CD drive, i selected the DVD drive as the primary master as the CD didnt seem to have power. Tried it again, and yet no boot up...

Thinking someone might have done something to it, i opened it up to check the wires and connections and in doing so found it to be filthy...i set about cleaning it out, until without thinking twice i'd RIPPED THE HEATSINK & FAN OUT!!!! Unbeknown to me, the processor was glued under that and i'd ripped it out without unlocking the mechanism as it was covered by the heatsink...I tried to put the Heatsink (with the processor still pasted to it) back into the motherboard but i couldnt get it to sit or lock in. The pins do not s... Read more

Answer:HELP - Old computer was buggered up,ive only made it worse!

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A few months back i started having crashes on the 2 games i play(Pacific Assault+PKR 3D Poker).
I thought that my old graphics card was the problem(radeon 9200) and as i had never upgraded my P.C. i felt i must be time.
I upgraded from a 250w PSU to a 630w and also put in a Sapphire 1650 pro 516mb but my problems are far worse now than before.I installed a fresh windows after the upgrade and now im at a complete dead end

Pacific Assault crashes right after i hit the start game button with either going right back to the desktop or to a BSOD saying ATIVVAXX.DLL and "dumping physical memory to disk:101"..i have it set at 800X600 medium settings.

PKR crashes to a PKR crash report screen or a BSOD "ATI3DVAG.DLL or to the desktop,i have it set on all low settings.

Also for no reason internet explorer seems to crash to a "send a report screen" quite alot.

Ive no idea what to do about this.....changed the graphics card,installed a new windows(sp2)

im at the end of the road with the pc....if anyone has any ideas about what else could cause these crashes it would help alot,im not sure if the bios could cause the problem but i dont know were to look now

thx jack
 

Answer:Upgrading has made my problems worse

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Please help my poor computer...that never stops running. I cannot open my control panel. When I click on the time, my computer shows a restriction message. This all started when I received a message that can not spell (authorise and pervent). I recently have been getting a system 32 message every time I turn my computer on.

Here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:26:28 PM, on 1/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\HP\HP So... Read more

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A few days ago I started getting a bunch of alerts from WinPatrol about new auto startup programs being detected with weird names (hajigira, etc.). Then I started get tons of popups... so many they would eventually crash my browser. I tried to disable the programs and remove them via WinPatrol, but they kept coming back. I think I got infected by having inadequate protection from an Anti-virus program that came with my ISP (which revealed nothing upon scanning) for the last month. So I uninstalled it and then purchased and re-installed the antivirus software I used for the past 3 years (Norton). Norton scan found 1 problem and removed it but I kept getting the WinPatrol notifications and popups. Then I tried SpyHunter which found adware and 2 trojans, but said it could not remove the trojans. I then bought SUPERanti-spyware, which found 130 problems (wow) and removed those. But now I am STILL getting WinPatrol alerts, browser popups (though fewer than before), and now errors when I startup and open programs because it appears some important files were removed or corrupted during the last removal. The system also seems very slow at times... I can barely get anything done. So, I hope you can help. Thank you in advance.

Here's my Hijack This file:
>>>>>>>>>>>>>>>>>>

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:50:40 PM, on 2/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7... Read more

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This is probably the wrong place to post this. I messed up and didn't follow the directions. Any help I could get would be helpful.

I had a redirect virus, I did a lot of things to try and get rid of it, and I couldn't. So I decided to run ComboFix. BIG MISTAKE. I didn't do it with help from Bleeping Computer, and now my computer doesn't work correctly.

When I ran ComboFix, I had Windows Security Essentials running. It asked me to close it, which I attempted to do, but I couldn't figure out how. So I tried to open help, and that was "marked for deletion." So I couldn't close MSE. When I attempted to close Combofix, however, it told me that it would keep running, even with MSE open, "at my own discretion." Went through all the steps, did the reboot, gave me the log.

Now I cannot run any programs. I can only open up "my computer" through the start menu, and all kinds of other bad things. My computer doesn't do much anymore. Is there any way to get it back? ComboFix made a restore point on its own, or at least it said it did. Can my computer come back or should I just move all my files off of it?

I realize this was my mistake and I basically did not do any of the things I was supposed to do. I was worried, I got stupid, I messed up. I'm just asking for any help I can get. I don't care about the virus anymore, I just want my computer back.

Answer:Started as a Redirect, I made it worse

Hello and Welcome to Bleeping Computer!!First restart the computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us1.Do not run any other tool untill instructed to do so!doing so will only at best cause you unneeded worry as it finds our backups and may even list our toolsand at worst can cause conficts with our tools and lead to unforseen things to happen2.Please Do not Attach logs or put in code boxes.besides the time it takes me to open the reports it makes it harder to find something if I need to go back to do more research and putting them in code boxes just makes them so hard to read3. After each step give me a little feedback It does not need to be long but just something so I know how things are going it can be something likeI am still getting redirected The computer is running as it shouldDon't put things like - it is the same as before or still the same this just makes me go back and look for you last feedback as to how things are4. read every post completely before doing anythingPay special attention to the Notes** I have put inThese are things I have found that happen allot and can be taken care of easily just by reading the Notes**Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and... Read more

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So I have a Maxtor External HDD. Straight away, I will say that this piece of rubbish is incredibly buggy and I've had over a million problems with this in the past.

However. The other day, I thought it would be good practise to run chkdsk on the HDD, just to ensure it's integrity, but in the back of my mind I've always been a little wary because I've ended up falling into MORE problems due to chkdsk.

SO THE PROBLEM IS.

I can't access the drive by clicking on it.
The logo doesn't appear.
The label doesn't appear.

However, I can access folders + files if I open a path directly (F:\folderone\) or if I cd.

mkdir ran succesfully, so did rmdir.

Long story short, how can I get this fixed -.-

Thank you!

E: Seems like I can access SOME folders through typing in the path in the run console.

Answer:External HDD inaccessible... chkdsk made it worse.

What disk chkdsk show?

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Hi i have a dell computer with windows xp. I bought a couple of games to play but everytime i tried to play one it said that i may need to update my driver and enable direct3d acceleration. So i went to dell.com and just started downloading a bunch of different things and honestly didnt know what i was doing. And now my computer isnt running like it suppose to. Is there a way i can uninstall everything or refresh my computer to start all over again?
 

Answer:Downloaded stuff to fix my computer but only made it worse

Im going to guess that you downloaded the wrong video or graphics or chipset drivers.you can go to the add/remove and see whats listed. what you should do is go to the dell site and look up the model of computer you have and put in your service tag then it will show you all the drivers needed for your computer specifically.
 

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i have windows xp. i recently ran updates for the first time since having it for a few months. complete disaster. all my display settings are messed up. my computer wont restore to previous points. and sometimes boxes that pop up for programs have no words. i dont know whats going on. any help would be usegful. is there any way to undo windows updates... or any way to fix my system restore to go back to before i did the updates.?
 

Answer:windows updates made computer worse

Was one of those updates service pack 2 ?
 

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Hi guys,

I'm running windows xp, it was giving me problems so i did a recovery, and now i'm having problems at startup, i get a black screen with a blinking light at the left top corner,i have to startup from the esc boot button, i don't have a recovery disk,another thing is that the built in burner now is in the I drive when before the recovery it was in E drive, and last but not least my Help and Support program button dose'nt work, so basically after the recovery the computer is worse than before, pleaseeeeeeeeeeeeee any help will be greatly appreciated.
 

Answer:PC Recovery made things worse !!! HELLLLLP

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If any one could give some advise I would gladly appreciate it! I keep getting adware.tracking cookies and a reg hit in SuperAntiSpyware??

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:11:54 AM, on 9/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\SONY\sHotKey\sHotKey.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
D:\iTunesHelper.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.ex... Read more

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yes hello. i recently recovered my computer and it ruined everything. i lost everything and dont have the cd that came with computer i lost it years ago. sorry. and i need help. it is acting up. its on internet but have time pages wont work. i get errors, and yahoo messenger shuts down. computer shuts down on own. task manager disables on own and lots more. what can i do to get my computer working properly? help please. thanks

Answer:Recovered Computer Thinking It Would Help But Made It Worse

What are you recovering from?

You'll need to either get a cd, which everyone should have anyway, or you'll need to install more software that may or may not help you in fixing your problems.

But no matter what, you need a cd of your operating system.

Post what caused the problem, and maybe we can help you better. Post any details about your computer, so that the help can better find a solution.

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Windows XP, Media Edition Service Pack 2

The other day upon trying to boot up my computer, it got all the way to a loading screen with the gateway Logo loaded for a few seconds then went to a blue screen with the message.

Stop: 0x00000024

I first removed all of my ram, (I had 4 sticks) and turned the computer on with each one, one in at a time. By itself, 2 ram sticks did not allow the computer to load up past the first black screen (Which said Bios Menu F2, Boot Menu F10) it would instead make a long drawn out high volume high tone for 2 seconds, then do it again a few moments after stopping it.

So, I put those two ram sticks that didn't cause that to happen in my computer and it got to the loading screen then gave me the error message again.

I eventually got the Recovery Console Disk floppy's, put them onto a CD to go into the Recovery Console. I did dskcheck /r and restarted my computer same issue with the same stop message.

I then tried fixmbr, then fixboot. Upon restarting the computer again it gives me the error "Ntldr Not Found" in the dos black screen. (I think the screen with all the code is dos at least)

It will load the recovery console, I can boot up Ubuntu on this computer with an Ubuntu CD (Without installing) but any other way I can't get past the Ntldr.

I found some codes to try in the recovery console. I tried

Copy D:\i386\ntldr c:\
Copy:\i386\ntdetect.com c:\

And it said "Files Could not Be Found"

And ... Read more

Answer:Computer Stopped Working; Tried Fixing, Think I Made Worse.

for this error

0x00000024

chkdsk /r

should have fixed it run it again with the correct syntax chkddsk /r

if it does not fix

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287

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At this point I'm not certain the damage can be undone. Had multiple crashes through out the year with my drives being locked. Wasn't sure what kept causing it but believe its my antivirus. Been able to fix it last two times with minimum data lost. This time I can't seem to unlock the drive and now I seem to have destroyed my access to command prompt. Bios I haven't had any luck reaching either.

I'm on win 8.1 HP envy computer. The initial and current error is Aswrvrt.sys is missing or broken. Tried restore and refresh, which failed because of locked drive.

Went to unlock the drive and was out of space to make a new partition. Used the parititon that said system, assuming it was my previous use and reformatted to boot windows c drive.

I followed some video tutorial and trying recall what I've done. No idea if I unlocked any drives because the system recovery where refresh, restore, and command prompt were can no longer be accessed. If I click it, it restarts. Essentially most things I click now just restarts.

I start back with my initial error message and options to use start up settings or uefi firmware settings minus access to the system recovery as previously mentioned.

I get the feeling I'm completely screwed at this point. I think my tinkering will only cause more issues without a clear path to fix this. Last I seen my files were still there. I wanted to simply uninstall avast using command prompt and hope I can login, but now I&... Read more

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At this point I'm not certain the damage can be undone. Had multiple crashes through out the year with my drives being locked. Wasn't sure what kept causing it but believe its my antivirus. Been able to fix it last two times with minimum data lost. This time I can't seem to unlock the drive and now I seem to have destroyed my access to command prompt. Bios I haven't had any luck reaching either.
I'm on win 8.1 HP envy computer. The initial and current error is Aswrvrt.sys is missing or broken. Tried restore and refresh, which failed because of locked drive.
Went to unlock the drive and was out of space to make a new partition. Used the parititon that said system, assuming it was my previous use and reformatted to boot windows c drive.
I followed some video tutorial and trying recall what I've done. No idea if I unlocked any drives because the system recovery where refresh, restore, and command prompt were can no longer be accessed. If I click it, it restarts. Essentially most things I click now just restarts.
I start back with my initial error message and options to use start up settings or uefi firmware settings minus access to the system recovery as previously mentioned.
I get the feeling I'm completely screwed at this point. I think my tinkering will only cause more issues without a clear path to fix this. Last I seen my files were still there. I wanted to simply uninstall avast using command prompt and hope I can login, but now I'm trying figure out how to restore comma... Read more

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Hello! I have a problem with my PC and I strongly suspect malware in my computer. I have recent noticed my computer working at exceptionally slow rates, I suspected malware and spyware as I've gotten them before. It was clear that I have malware in my computer once pop ups began appearing asking me to download anti virus software to "clean" my computer. I had fallen for these malicious traps before and closed these windows immediately. Therefore, I am sorry but I dont know any of the names of the viruses or malware attacking me. I have tried to fix these problems myself by downloading anti spyware and malware products online from website such as downloads.com. I ran scans with them and deleted several files thinking it would cure the bugs. But it seems I may have agrivated the problem as now I cannot even access some websites and I cannot access my local drive through "My Computer". I need a professional's assistance, pleaseeee help meee, I dont know what else I can do. Thank You!Andrea. heres the hijackthis report:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:20:20 AM, on 6/9/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0013)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WIND... Read more

Answer:Tried To Remove Malware Myself, Think I Made Things Worse, Help Pleaseee..

Hi,I notice from the log that there are running more than one different Anti-Virus programs installed. Avira and Avast.Never install more than one Antivirus and Firewall! Rather than giving you extra protection, it will decrease the reliability of it seriously! The reason for this is that if both products have their automatic (Real-Time) protection switched on, your system may lock up due to both software products attempting to access the same file at the same time. Also because more than one Antivirus and Firewall installed are not compatible with eachother, it can cause system performance problems and a serious system slowdown. So you have to make a decision here and keep the Antivirus you prefer and uninstall the other one.Then reboot after uninstalling.Also, if you didn't purchase Spyware Doctor and you're not planning to purchase it either, I suggest you uninstall it.Then, * Please download FixwareOut from the following site:http://download.bleepingcomputer.com/lonny/Fixwareout.exeSave it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.The fix will begin; follow the prompts. If your firewall gives an alert, (because this tool will download an additional file from the internet), please don't let your firewall block it, but allow it instead.Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.Once the desktop loads please post t... Read more

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Hello all,
So, I updated to Win 10 three weeks ago. All was fine until my system froze yesterday evening. I did a hard reboot, but after the initial Win 10 loading screen I got a blue loading screen that blinked endlessly like it was having a seizure. After multiple unsuccessful reboots and an inability to find "safe mode" I looked online with another machine. There I found some posts that seemed similar in nature to my problems. Stupidly, perhaps, I followed the advice given. First I entered boot options (F12) and changed from Legacy to UEFI. Then, per the advice, I restarted the PC twice to initialize Windows Recovery Mode (or whatever it's called). From there I chose to do a system restore. That failed saying that the file was deleted at some point (no other restore points were available). I rebooted again to try safe mode, but I got a message that my hard drives were being checked for errors and repaired. When done, the system started normally, for about 1 minute. After that it began an endless cycle of automatic refreshing. I've also lost function of the start button, all folders close with each "refresh," the Win 10 settings seems to have reverted in look and functionality to Win 7, etc.

At this point I found TenForums. Currently I've run sfc/scannow twice (with system shutdown after each and "fast startup" disabled, per advice I found here). The sfc scan reveals several issues that it cannot repair (I'll try to attach the log file here).
... Read more

Answer:It crashed, then I made it worse (Legacy->UEFI) on bad advice.

Interesting,because normally switching boot modes, it would not boot at all into windows, and the advice would be to set it back to have the system see the drive, etc.

So, it sounds like you switched, and then windows got reset or reset.

If it's booting to 10 now, can you try a reset of windows itself?

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The root question is : What happened to my data?  Is it still there.  Did coying NTLDR wipe it out? and can i get the data back?  Please read on.Here's the problem.Trying to fix my sister's computer (containing lots of useful data).   It blue screens during boot-up with an "unmountable boot error" or something like that.Here's what I've done.1. Attempted to back-up useful files using another computer.       Hooked up the drive as slave, tried to open drive but told i needed to format (I did NOT format).       Downloaded PC Inspector.  Managed to be able to view all the existing folders.       Saved a bunch of the data to my comp.  Thought I had it all (turns out i didn't).2. Attempted to recover Windows XP using install disk.       Hit "R" to recover.       Typed "fixboot", Typed "fixmbr"       Still no luck, so then tried chkdsk /r and chkdsk /p.  Says something about "volumes unrecoverable"       It asked me to repair something (i can't quite recall) so I say ok and it does something, boots back up then, it says my comp is missing NTLDR.3. After a quick google on the NTLDR problem I do the following:       I go the recover page i type "e:", then "cd i386", then "copy ntldr c... Read more

Answer:Recover from unmountable boot error (XP) - I think i made it worse

Unmountable Boot Volume?Go Here: http://support.microsoft.com/kb/555302

3 more replies
Relevance 62.32%

PLEASE Help Me!
I contracted the trojan.vundo virus and have tried to use pocudures in this forum and others to remove. I have not been successful. I have tried VundoFix, VirtumundoBeGone, Adware, Spybot, and Spysweeper. I have gone into Safe Mode before running and installing these. Spybot said that it clean the virus, but I am still getting the Symatec AntiVirus Notification window that I still have the Trojan.Vundo virus. Symantec recognizes it, but cannot quarrantine or clean it. The virus file location is C:\WINDOWS\system32\vtsqp.dll. I have been using Symantec for several years with no problems, but now it does not automatically load.

On top of all that, by running AdAware and Spybot, I have rendered other desktop icons unusable.

Please help me! I thought I could fix this, but obviously not. I appreciate some expert help. I can follow instructions - I promise. Thanks in advance.

Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:32:45 PM, on 1/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
D:\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\C... Read more

Answer:Cant remove Trojan.Vundo, now I've made it worse, HJT log incuded

bump
Update - My desktop is back in business. I deleted the downloaded VundoFix, VirtumundoBeGone and spysweeper. I removed and reinstalled symantec. it found a few things and cleaned two of them. Still running slow and still getting picked up by symantec. 2 could not be cleaned or quarrantined.
- trojan.vundo
- w32.trats!inf

Happy to post new HJT log. I appreciate a response! Thank you in advance

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:10 PM, on 1/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
D:\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Sony\Giga Pocket\shwserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\nipalsm.exe
C:\Program Files\Sony\VAIO Media... Read more

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I had issues with my windows 7 64bit set up and read than upgrading would help fix it. Im sure i read it reinstalls all of the windows 7 files.

Problem is games ran like rubbish after stuttering alot and windows became alittle unresponsive.

Im so annoyed i have to reinstall.

Its about time microsoft got their lazy acts together and create something that would help in this matter.

Answer:I just did an upgrade to resolve windows 7 issues but it made it worse

Or you could do things like cleaning up and defragmenting, scanning for viruses and spyware, making sure you don't install junk software, checking the Event Log or the Device Manager or the Action Center for any problems...

Windows gives you a lot of tools to manage it, and it does a fine job keeping itself in good shape. But the user plays a role in it, too.

Instead of summarily blaming Microsoft for something that may well not even be their fault, why not tell us what exactly your issues are? It's understandable to be frustrated and have the need to vent, but we can only help you if you help us help you.

Or as GlaDOS from the Portal games would say: Thank you for helping us help you help us all!

5 more replies
Relevance 62.32%

At this point I'm not certain the damage can be undone. Had multiple crashes through out the year with my drives being locked. Wasn't sure what kept causing it but believe its my antivirus. Been able to fix it last two times with minimum data lost. This time I can't seem to unlock the drive and now I seem to have destroyed my access to command prompt. Bios I haven't had any luck reaching either.
I'm on win 8.1 HP envy computer. The initial and current error is Aswrvrt.sys is missing or broken. Tried restore and refresh, which failed because of locked drive.
Went to unlock the drive and was out of space to make a new partition. Used the parititon that said system, assuming it was my previous use and reformatted to boot windows c drive.
I followed some video tutorial and trying recall what I've done. No idea if I unlocked any drives because the system recovery where refresh, restore, and command prompt were can no longer be accessed. If I click it, it restarts. Essentially most things I click now just restarts.
I start back with my initial error message and options to use start up settings or uefi firmware settings minus access to the system recovery as previously mentioned.
I get the feeling I'm completely screwed at this point. I think my tinkering will only cause more issues without a clear path to fix this. Last I seen my files were still there. I wanted to simply uninstall avast using command prompt and hope I can login, but now I'm trying figure out how to restore comma... Read more

Answer:Avast locked drive. Attempted Fix made it worse

If the computer still has the factory reset partition you may still be able to activate it at boot. What is the make and model of the computer?
 
Do you need any data on the computer? 
 
If you do not need to recover any data you may be better off reinstalling Windows 8.1. You can create an install disk using the Media Creation Tool. 
 
Here is a guide on doing a clean install. Because the computer came pre-installed with Windows 8 the OS will self activate when online.

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First off, I did scan through some of the forums, but couldn't find anything that looked like the problem I was having. So I apologize if this has been a topic of massive discussions and I just missed it. This problem has become a particular thorn in my side and extremely frustrating one at that. All I want to do is watch videos off the external drive to the PS3 or blu ray players with the family and then MicrosoftFixit ruins everything. Color me sad...and frustrated. One can only watch so much Wheel of Fortune...
 
I was changing to a larger TB external drive for streaming throughout the house. Everything used to stream fine through WMP. The devices never showed up in Media Streaming options, but everything worked and updated without incident. Once I changed to the larger external drive, no media folders showed up on any device in the house. The WMP icon was there from Folders>Videos> but then, no files anymore.
 
I saw that my Windows Firewall had a big red box on it and thought that might be the culprit eventhough I had been using Bitdefender Total Security with no problems. I used Microsoft Fixit to fix the "Windows Firewall can't change some of your settings error code 0x80070" and to try and get network devices to show up in Media Streaming Options.
 
 
After using it, my devices showed up in Media streaming options and my Windows Firewall went from the red to the correct looking green blocks screen. Restart. Then IT happened. Nary a Media Serv... Read more

Answer:MicrosoftFixit made it worse - Computer unable to stream now

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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Relevance 62.32%

Hello,

I was trying to fix my girlfriends computer for her by completing a reinstall of vista via the recovery partition on her Compaq Presario F500.

I managed to do this fine and so i started to uninstall all the bloatware and do windows updates etc.

However, the computer went into restart and now i'm getting a BSOD very early on OR the computer just turns itself off.

I tried pressing F11 to start a fresh reinstall of vista again but there was an error. I then made a bootable XP cd as a last ditch effort and a BSOD occurred.

Is there anything i can do to try and get this machine working??

Thanks,
James
 

Answer:tried to do a fresh reinstall of vista, made things worse!

What appears on BSOD?
What error appears at F11 attempt?
 

5 more replies
Relevance 57.4%

Just tweeted this to Gabe Aul:https://twitter.com/cardellip/status/676289402524590081
The link in the Tweet mirrors to the biggest thread ever made on official Microsft Community forums:It was splitted by MS Mods because it was becoming too big to handle for their entire forum and for performance resons;New thread is here (Post #3 is the one kept updated)First part, original thread, is here;150+ pages / 1.500+ posts of Feedback, Over 300+ registered and valid Users/Insiders upvoted it, Over 30.000+ Votes combined on UserVoice official feedback channels (now discontinued).;But only less than 50% of Windows 10 Tablet Mode problems got fixed after 5 months:
Tablet Mode is still a worse tablet/hybrid/touch experience than 8.1 Start Screen on same devices, as biggest limitations and drawbacks remains:No Back/Forward swipes gesture for Edge in Tablet ModeNo Full Screen "Immersive" Edge in Tablet ModeNo TPLs or AdBlock for EdgeVisual bugs/glitches in Tablet Mode (example: white flashes on Task Switching, and more)Calendar Live tile stopping updating itselfLaggy animations even on high-end hardware in Tablet ModeBugged and Laggy Swipe-Down to close from Task SwitcherBad Multi-Display support while in Tablet Mode (no way to split Tablet Mode on tablet, and Desktop mode on big screen)And many more
If you think the same about Tablet Mode being far away comparable to the excellent 8.1 Tablet experience, please:Star, reply and share that Twitter postUpvote, Reply and Share the new officia... Read more

Answer:"Tablet Mode" still worse than 8.1 after 5 months W10 launched.

Come back Windows RT, all is forgiven....
But yes, this is a great post, Paulo, and does a good job of describing how to get things highlighted to Microsoft. Microsoft seems to prefer MS Answers/Community as it's community offering, so pressure there works as well as the feedback app.
A clear demonstration of need and business (and customer) use is what Microsoft needs as a prompt to prioritise these pieces of work - however, ranting isn't really all that constructive and just creates noise.
It would be really great if people put themselves in Microsoft's place when writing feedback/forum posts - would they prefer to hear reasoned feedback or just streams of censored **** ranting? If my manager or users yelled at me the way I've seen in forums, I sure wouldn't have a whole lot of motivation.

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Relevance 55.76%

Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.


At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.

Jeremy
 

Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly
 

1 more replies
Relevance 47.97%

My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\svcd\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

7 more replies
Relevance 47.97%

Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

FAIR:
After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
BAD:
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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Relevance 47.97%

I update and save quite a few files each day, and I can see in File History that there are many saved versions for these files.
This would fill up my backup drive fairly quickly, and therefore, I need to reduce 'Keep saved versions' from the default of 'forever' to about 3 months.  But does this mean that all files older than 3 months will be deleted my File History backup?
 What happens to all my files that have only ever been saved once, but are older than 3 months?  Are these retained in File History or deleted?
The forums on File History do no make this very clear.

More replies
Relevance 47.56%

Hello,
 
Okay first of all I would like to say I have been having on going issues for months to almost a year... I have tried everything I can think of... Including wiping harddrives to DoD standards with dban, gparted etc.... I have tried monitering my connections with wireshark...  I have tried several differet anti- (virus and malware) programs including paid version of kaspersky, malwarebytes, bitdefender, eset.....
 
This problem also has involved some black hat hackers compromising my system and bank account, credit card etc all being hit and continueing to do so... I have switched ISPs , changed hardware, thrown away devices including cell phones and laptops... It seems that they were also backdoored into several of my devices and were using several different methods to continue to spread and infect other devices.. These devices include android, iphone, ipod, ipad, netbook, laptop, smart tv and even my dvd player (java).. I have tried to ask for help and seek help for this and no one can figure it out or think this cant be real.
 
I have now thrown out all laptops, and all phones at the same time and started from scratch but having issues on a brand new laptop... I am not sure this is the same issue as before... However, I would like and really appreciate if someone could help me out and view my logs and make sure.. because I have been through hell and back with all these issues.. Loss of finances, time, and sleep... SO, I truly appreciate any and a... Read more

Answer:Malware, Spyware, And hackers...equals months and months of going insane!! help!

GMER 2.1.19357 - http://www.gmer.net
3rd party scan 2015-06-29 18:38:16
Windows 6.3.9600  x64 \Device\Harddisk0\DR0 -> \Device\00000036 HGST_HTS721075A9E630 rev.JB2OA3J0 698.64GB
Running: 11ybrc3o.exe; Driver: C:\Users\M4M8A\AppData\Local\Temp\kxldypow.sys
---- Modules - GMER 2.1 ----
Module   \SystemRoot\System32\drivers\iaStorA.sys (Intel Rapid Storage Technology driver - x64/Intel Corporation SIGNED)(2014-09-02 06:28:41)                                                fffff800f9c65000-fffff800f9f1b000 (2842624 bytes)
Module   \SystemRoot\system32\DRIVERS\edevmon.sys (Devmon monitor/ESET SIGNED)(2015-01-30 23:13:30)                                                                                          fffff800fa393000-fffff800fa3d2000 (258048 bytes)
Module   \SystemRoo... Read more

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Relevance 47.15%

I purchased said unit Sept. last year and within a few months the battery started discharging for no reason I could see. Battery returned to Lenovo, tested and a new battery sent out (old one apparently kaput). I thought the problem was solved until a few days ago when... Battery starts discharging again for no reason I can see. Laptop eventually went into hibernation. Unplugged charger, plugged back in, switched on then powered up the laptop and the battery started charging. This sequence of events was repeated 3 times in 1 week, until yesterday when powering up the laptop failed. Took the battery out and tried laptop on charger only. Nothing. Put battery back in and tried to power up - then noticed battery indicator gave 3 orange flashes 1 second apart before stopping. Did the battery discharge thing (pressing in the power button etc.). Still nothing. The unit seems to have failed completely. Can someone tell my what I might be dealing with here - a failed motherboard? Yet again I'm going to have to send this laptop back for repair, and it's been nothing short of a nightmare because I rely on it to do work. I've never experienced something like this before with a purchased laptop and I suspect the original battery problem was caused by a fault inside the laptop. As the machine is still within warranty can I request a new machine or a full refund because I simply don't want to use something which may be inherently unstable? Looking at the views ... Read more

Answer:Ideapad Z580 only 10 months old - Battery failure 3 months ago and now this....

Hi Stephenbtc,
 
Thanks for posting and Welcome to Lenovo Community,
 
Would you please try to below steps
      
1-      Switch off the machine, remove the battery and keep the charger plugged in and press and hold the power button for 15 sec.
 
2-      Remove the battery and the charger and press and hold the power button for 20 sec.
Plug them back in and check if problem still exist or not if yes please go with the rest of steps
 
3-      Remove the energy management from control panel and install the below
Windows 8 : Energy Management
Windows 7 : Energy Management
 
Please let me know if you still facing the same problem
 
Hope the information helps
 
Regards,
 

Ayman

2 more replies
Relevance 46.33%

When I set the power option on my pc to have the monitor turn off after so many minutes it does not work. What I mean is that the monitor goes black for one second then comes back on. This problem just started a few days ago. I posted a thread on another forum and someone suggested I run msconfig and inspect the startup tab to see if there was something in there that might be causing the problem. I saw three things in there that I had uninstalled ... nero, incd, and sagetv. I cleared the checkboxes for those three then clicked okay. That is when things started going really bad. I immediately got an error message saying that I may need administrator privelages to make the changes. I am the admin on this computer, I have been since I installed XP. When I clicked okay on that box I was prompted to restart the computer which I did. When it rebooted I then got a message that said major hardware changes had taken place since the last time XP was started and that I had to reactivate XP. No hardware changes were made at all so this totally baffles me. I still can't make changes in msconfig and I am being reminded about every 5 minutes that I need to reactivate XP. I know this was a long winded post but I wanted to be sure and get as much info in there as I could. If you have any suggestions or questions I would love to hear them.
Coz
 

Answer:Power options problem leads to administrator problem and worse

Your computer--brand name and model, please. Your version of XP--home or pro, sp1 or 2, OEM installed or retail?
 

2 more replies
Relevance 46.33%

I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner:https://pcsupport.lenovo.com/de/de/serviceproviderIf you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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Relevance 46.33%

I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
512MB PC2700 DDR-SDRAM
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!

Thanks,
-X

Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

2 more replies
Relevance 46.33%

i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.
 

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.




The [H]orde needs You!
 

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Relevance 46.33%

Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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Thanks in advance for your help and your valuable service to the community.

I picked up a nasty virus / malware recently and have tried to use McAfee and several Malware removers over the past 3 days to no avail. Everytime I seem to make progress something new emerges.

This started with the Antivirus 2009 Pro Malware taking over. It changed my file associations so I couldn't run any .exe's. It even removed the View Folder Options menu so that I couldn't re-associate the file extensions. Fortunately I was able to logon to the adminstrator logon and fix that issue.

I tried to do an XP repair but was unable to when the application couldn't recognize my administrator password even though I can log into the admin logon with that same password. I then ran Macfee, Spybot and Malwarebytes Anti-Malware. This seemed to clear up most of my problems although I noticed a prior issue of still having one or more iexplore.exe processes running even though I didn't have an IE browser open.

Sure enough the next day I suddenly was unable to connect to the internet.
I finally found your forum and started to follow your proceedures for cleaning.

I was unsuccessful in running several of the procedures. I have found that my DHCP Service will not start and gets the error "Error 1075: The dependency service does not exist or has been marked for deletion". When I try to look at dependencies I get the error "Win32: Access id denied".

He... Read more

Answer:Problem Getting Worse

What OS are you running?
Did you try getting into safe mode and doing a system restore to before this started?
Did you try renaming the programs, running them in safe mode, or changing the .exe extension to .com?
Did you disable your AV and AS programs before running any of the scans?
 

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Using Windows7 and IE8 32-bit I am constantly finding that the program stops responding and I have restore the last sesion, or worse still start again. Happens on both my home PC and my office PC, so its not the PC at fault. For example, today, trying to post this discussion took 8/9 restarts.
Anyone else experiencing problems?

Answer:IE8 problem - is it getting worse

This issue may be caused by some 3rd party add-ons that you may have installed on both of your PC's. Try reseting the IE settings to disable add-ons:
Close any IE or Windows Explorer windows that are currently open.
Open a new IE window.
Click the Tools button, and then click Internet Options.
Click the Advanced tab, and then click Reset.
In the Reset Internet Explorer Settings dialog box, click Reset. When Internet Explorer finishes restoring the settings, click Close, and then click OK.
Close IE. (The changes will take effect the next time you open IE.)
After that, please open IE again to verify if the issue has been resloved.
If this doesn't help....
Can I suggest that you try another browser such as Firefox to see if the problem still occurs.
You could also try rolling back IE8 to a previous version.

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I've tried everything I can to get rid of them and I figure It's time to let someone else take a look see at the problem. Here is my Hijackthis log.

I also tried to complete the 5 step process but was unable to get any scans from programs that I don't currently have since anytime I try to access the internet from the computer my windows get redirect with pop-ups on top of them.

Also It's my girlfriends computer I'm trying to fix so I'll have access to the internet on my computer if you need information as It's trying to do something thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:38 AM, on 3/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\m... Read more

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Sorry to make another thread... but I think my computer is seriously in trouble. Everytime I click on my documents folder.. my computer refreshes itself and closes everything. So now, I cant even access my documents. I ran every scan possible and nothing is working. What's there left for me to do?
 

Answer:My problem got worse..

You need to reply to this thread: http://forums.techguy.org/malware-removal-hijackthis-logs/774556-spyware-keeps-coming-back-log.html where you are being helped.

Please do not start new threads for the same problem.
 

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Ok bear with me as I try to explain this.

-There was a power outage in my area and my computer restarted. After restarting it would hang at the Windows loading screen with the blue bar, and it would stay like that forever.

-I went into safe mode which works fine and tried a system restore to an earlier date, and still wouldn't load.

-Went back into safe mode and it said Restoration Complete. Ran msconfig to do a diagnostic boot...still no luck.

-Ran chkdsk /r using Recovery Console, said it fixed the errors but still hangs at the same screen. Ran Samsung HD utility and detected ECC errors.

-Tried to do a Repair Windows installation using an original Windows cd, so it was SP1 when I had SP2. I tried a Windows XP Pro SP2 cd but there was no repair option so I went to my original, which was Home.

-Through the install there was a few errors such as COM+, directdb.dll, inetcomm.dll,msoe.dll and wab32.dll. I clicked okay with all of them and installation completed fine.

-After restarting, loading would be REALLY slow, and actually wouldn't go past the wallpaper. I checked task manager and explorer.exe isn't even there.

-Went into safe mode, which was super slow as well, and same thing with the no icons. Ran safe mode with Command prompt and opened system restore, only to find no restore points.


I am now at a loss as to what I should do.
Any help guys?

Thanks

Answer:problem that keeps getting worse

Got my hands on a Sp3 Windows Home cd, and got it to the Installing files screen where it shows a Do you wish to install this non verified SoundMAX HD audio driver, and it freezes.

This is TERRIBLE.

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first off, im not the most computer illeterate but i know some stuff so plz bare with me.

i keep getting the blue screen of death probably about an hour into my computer startup. doesnt matter what im doing wether a game, net, chat, etc. i wish i could tell you what it says on the blue screen but it only flashes for about a second or two.

what i can remember are a bunch of zeros or numbers and the 'fatal error' at the bottom of the paragraph. then my computer restarts.

when my computer boots up, a voice comes on saying "System completed power-on self test, computer now booting from operating system". but now every once in a while it says "System failed memory test, computer now booting from operating system".

i know i had to delete a bunch of stuff off my C drive because i kept getting alerts that i had no space but even when i did delete programs, it didnt seem like it was making any room on the C drive.
I have Adware 6.0 and almost everytime i do a scan, the same files come up as infected and they're always .DLL files too. then i quarantine but when i scan the next day the same files come up as infected again.

thats all the info i can think of. somebody plz help because this started out with the blue screen about once a week and now its once every hour. HELP ME
 

Answer:Problem getting worse! PLZ HELP!

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hey... i posted b4 that my graphics were developing lines after some time of game play... after not being able to slove this, and the card being in its box for over a week, i decided to pull it out and try it again

Now, when i play, all i get is warped lines all over the screen.

I can submit a screenshot, as when i take one, and paste it into photoshop, the image comes up normal.

What is happening here... im goin insane over this card

Answer:Graphics Problem gone from bad to worse

Try to turn down the video acceleration and see if it clears it up.It sounds like your monitor cant handle the vid card.Is it an old monitor?

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i have been having some problem while running windows on my computer.

i will be sat there quite happily listing to music while chatting to people over msn and the music will suddenly stop, it will say its still playing and the little visilisation thing in the bottem right hand side of media player kinda styays where it is and moves contntly a tiny bit,
once this has happened however i have NO sound on my computer at all, not even system noises,

this makes no sence to me, i thought at first it was codec problems (fd show) but why would that have any control over any other sound on the computer,

normally i just restart it and its fine for a while when it will do it again,
except this "while" has become dramatically smaller,

i am vvveerrry confused,

just another note i am using a gigbit ga-7vt600 i think with an athlon xp,
not using defualt sound (i thought it was due to the fact i have two sounds cards in there plus the on-board, but i disabled the on bored and it made no differnce,
the sound card is aureal audio au 8830 vortex, with another creative genric soundcard just for djing, the vortex card is connected to my speakers via a surround sound system via and optical output,

i tryed changing the defuat sound card after it happens and seeing if it works but it stilll dosent

can you help me?

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Wondering if I could get some help from you fine folks.


Here is my log from HJT


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:35:17 PM, on 5/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\svdhost.exe
C:\Program Files\Razer\Diamondback\razerhid.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\GreedyTorrent\GTor.exe
C:\Program Files\D-Link\D-Link Wireless N USB Adapter DWA-130\wirelesscm.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Razer\Diamondback\razertra.exe
C:\Program Files\Razer\Diamondback\razerofa.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Mozilla Firefox\firefox.... Read more

Answer:Hi there. I think I have a spyware problem or worse...

Hi,

Welcome to TSF.

Before we begin, can you tell us how antiwpa.dll got onto your computer? It is a crack software to bypass copy protection for Windows.

http://www.bleepingcomputer.com/star...dll-21379.html

========================

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/comb...o-use-combofix


Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.

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This is my Windows computer that the wife uses, so to prevent any more earache I need a cure.The computer is running XP Home.Specs as follows:AMD 64 X2 3800Asus A8N Sli mobo2 x 1gb Crucial 3200 DDR2 X 80gb Maxter SATA drivesSeasonic S12 600 watt PSU2 x 7600 GT Nvidia graphics cards.HP lightscibe DVD/RW, Sony CD/RW / DVD Rom.I am not sure where to post this as i am not sure if it is a software or hardware problem.This has been happening for about 6 months now.Basically on rare occasions it will go through POST successfully, then the screen comes up with the moving bar, then after the bar has made about five full passes the screen goes blank.Normally pressing the reset button will cure it and it boots OK.I have posted about this problem before when it would not boot into windows at all and I got round it by doing an Acronis restore, I have just tried that again and Acronis will not pick up my external hard drive to restore from.Eventually after about 25 reboots I managed to get into Windows and had a look in the event viewer and the only error I could see was this.The following boot-start or system-start driver(s) failed to load atapi PCIIde.Can anyone help as this has me really frustrated, I do not now where to start looking.I have stripped it back to the bare essentials and no problems, then added different components and it ran with no problems for a while and now it is back with the intermittent problem and it has just taken me 25 reboots to get it to work.

Answer:Intermittent problem getting worse.

Hi, afraid I cannot provide any cure, except to say that I had a very similar problem requiring multiple reboots to get going - it turned out eventually to be a mobo problem, got new mobo, have had no problems since. This was all about 18 months ago.Good luck.

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I'm having a really tough time trying to get rid of a Trojan (I think that's what it is). At first my Kaspersky found a trojan that wanted to load from a website, which I blocked when asked if that is the action I wanted to take. This was last night. I blocked it, but soon afterward found that Internet Explorer would load automatically without any toolbars, and most importantly--> automatically. I use Foxfire so IE shouldn't be opening. It would load to an ad site (without toolbars or anything). I looked at Kaspersky's report to see if what I had blocked previously was doing this, and found this entry --> rundll32.exe "C:\Windows\system32\kiherana.dll and also two other entries, identical except for the dll part which were fugisode.dll and yawafuku.dll. I went to my windows\system32 file and renamed the dll's to see what would happen. IE stopped loading as often but would still come up. So I went to the registry to see what was going on (Kaspersky had written out the registry key as well). Here's were it gets interesting (so to speak).

I found rundll32.exe "C:\Windows\System32\kihevana.dll",b
rundll32.exe "C:\Windows\System32\fugisode.dll",a
and rundll32.exe "C:\Windows\System32\yawafuku.dll",s in the HKLM Software\Microsoft\Windows\CurrentVerion\Run section of the registry.

I could easily delete the first... Read more

Answer:Rundll32.exe problem that got SERIOUSLY worse

Hello.

That seems to be a vundo infection. Sometimes when the file is gone but the registry key pointing to it is not it gives you errors. I have let a Mod to move this post in the Am I Infected forum which I will continue to help you over there as this forum is not for malware removal but more XP problems or issues. We will deal with this infection over there, please be paitent.

Thanks for understanding

With Regards,
Extremeboy

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Relevance 45.51%

Maybe you folks can help me with a problem that's abruptly appeared in the last week.  I'll give the system info first, then the way the problem appeared, and then what things I've tried to resolve it. I believe that "hardware" is the right target for this request, but please feel free to correct me.  Also, when reading my attempts to resolve, feel free to laugh as loud as you might find appropriate. My earplugs are already in ;)System:Athlon XP 21002 gigs RAM PC3200DVD-ROM & DVD-RWLeadtek Winfast K7 NCR18D-PRO Mobo w/ Award BIOSDual IDE HDs in removable cages - 40 and 80 gigsStandard Floppy DDAti Radeon 7500 AGP Graphics Card w/ 64megs Video RAMWindows XP Home, SP1Problem:Custom built PC, about 3 (maybe 4?) years old.  Has always worked like a charm. About a week ago, it began requiring 2 or 3 starts and restarts before the POST would begin. Power would come on, fans would spin, LEDs would light up, but nothing more.  Once it finally began its POST, all would proceed properly and XP would boot. After a couple days of this, 2-3 restarts turned into 7 or 8 restarts before POST would start. As of a couple days ago, not only would it take multiple restarts before POST would begin, but it then began to sometimes hang at the end of POST or when XP would first announce that it was starting.  In all cases, once the POST and then the XP boot were complete, the system worked properly from then on - until I had to fire it up again the next day (ca... Read more

Answer:Startup problem, getting worse.

Well, I am assuming it is all put together correctly. I can't see it and you can.With the power supply being replaced, the motherboard is the next suspect, but first:Remove ALL of the add in cards, the oprical drives and all hard drives. Just the motherboard, CPU w/heatsink/fan, 1 stick RAM and video card (if no onboard video) and see if can boot from a floppy. (www.bootdisk.com if you need one)If that works add one hard drive and recheck. Then add one thing at a time and see when the system fails. Give each "build" a reasonable length of time to assess functionality (an hour or so at each stage).If that doesn't work (gulp) it might be time for other replacements.  :-/The RAM can be tested with a free download at www.memtest86.com  Run each stick for an hour at a time or so, and then all together.Free hard drive diagnostics can be downloaded (for a bootable floppy) at the appropriate drive maker's web site.

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My mother-in-laws computer has the Smitfraud virus. It had no Anti-virus protection at all at the time.

I, unfortunately, immediately loaded and ran McAfee from AOL. After the scan was complete, it reported deleting several files. It also requested quarantining a file, which I did. I then restarted to see if the (I now know) ubiquitous Smitfraud background went away.

Not only did the background not go away, the desktop icons and task bar were gone! Several restarts: no change. Safe mode: no change. The system is running to the extent that ctrl/alt/del works and allows me to bring up Task Manager. From that I can run AOL, Word, and some other things. However, I have no Start button to access control panel to add/remove programs as the Smitfraud instructions indicate.

So, should I perform the Smitfraud removal instructions that I can without the control panel? I should be able to do everything except add/remove programs.

Or what? Any guidance would be great.

Thanks!
 

Answer:Different (Worse) Smitfraud Problem

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I'll just keep trying this until I either get through to some or my problem is just luckily guessed at! Basically, my problem is that the cursor develops a mind of its own & it goes whereever, whenever, in this case, six times while trying to just send you the facts as I've managed to retain them. Before I get jammed up again, my name is Ray & any help is greatly appreciated:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:11:06 PM, on 10/9/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\SBC\update\SST.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\... Read more

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Hello and thank you for taking the time to read this posting.

A while back, I upgraded my father's Sony Vaio PC (model VCG-RB44G) to Windows XP Professional (from Windows Media Edition). This required me to take the computer to my place in order to work on it.

Since my father took it back to his place, he has been having off-and-on problems with the performance of his PC. Sometimes it works fine, but other times it is slow to boot up, runs slowly for a short period of time and then works fine again, and sometimes it even crashes. There is also on occasion a strange chirping noise that sounds almost musical that is intermittent (which during this time the performance of the computer grinds to a halt).

Can anyone tell me if I am looking at a Windows XP problem or is it something with the hardware?
 

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Hi, I have been having problems with adwares and whatever on my machine that I cannot remove, no matter what I have tried. I have tried AVG Antispyware, Spybot Search & Destroy, Ad-Aware 2007 and a fix I downloaded from Symantec's website. The problem is that I keep getting false spyware prevention programs opening IE7 and popping up at random. Every single time I have tried to deal with this, I have found a program called VirtuMonde, and no matter what I do, even in safe mode, it still turns up all the time. My last resort was to try a hijackthis log, but I can make no sense of it. I wondered if anyone could help me?

Here is the HijackThis log:

---------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 20:10:53, on 01/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nv... Read more

Answer:Adware problem, getting worse

ComboFix log (realised from reading other threads this is needed too)

I have also noticed that rundll32.exe does not work, or is missing. I have tried to reinstall this from the windows XP CD manually by typing "expand d:\i386\rundll32.ex_c:\windows\system32\rundll32.exe" on the Run dialog box. Didn't work. Help! :(

-------------------------------------

ComboFix 07-08-01.6 - "Jamie" 2007-08-01 20:38:46.1 [GMT 1:00] - NTFS
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.True
* Created a new restore point


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\d.exe
C:\Documents and Settings\Jamie\My Documents\VistaCG127\material\_desktop.ini
C:\Documents and Settings\Jamie\My Documents\VistaCG127\material\basic\_desktop.ini
C:\Program Files\Common Files\crosof~1
C:\WINDOWS\system32\acvuurrs.dll
C:\WINDOWS\system32\aghdefdd.exe
C:\WINDOWS\system32\asbuhdje.exe
C:\WINDOWS\system32\awtutur.dll
C:\WINDOWS\system32\bbpouvgm.exe
C:\WINDOWS\system32\cduobbqp.ini
C:\WINDOWS\system32\cglvlhlx.ini
C:\WINDOWS\system32\cgpvudlp.dll
C:\WINDOWS\system32\cpeudbqr.exe
C:\WINDOWS\system32\cycmbqak.ini
C:\WINDOWS\system32\dpscguar.dll
C:\WINDOWS\system32\ejienqci.dll
C:\WINDOWS\system32\enxkkvbp.dll
C:\WINDOWS\system32\fdgykurd.exe
C:\WINDOWS\system32\fsnqutlu.exe
C:\WINDOWS\system32\fvkjbqho.dll
C:\WINDOWS\system32\fyjopueq.exe
C:\WINDOWS\system32\hhvlrawj.exe
... Read more

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I'm in 10536 build, recently all my apps are crashing frequently. I have to try multiple times to open an app. Even phone app too, if I want to call I have to try three to four times to open the app. Frustrating...
Battery problem, app update issue, lock screen as well start screen hang problem.
Am I the only one facing this issue or all the people out there in this build facing similar issue.
Desperately need another update very sooner.

Answer:10536 is getting worse? Am I the only one facing this problem?

The same with my 925.
Very, very frustrating!!!!!

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I am a nongeek in need of Major Geek Help!

It all startrd yesterday when my IE would not open. I would receive the message:
"IE has encountered a problem and needs to close"

I contacted Dell support and we uninstalled & reinstalled IE. It did not help.

I have a home network, so I downloaded the latest IE 6.0 from MS on a different pc and shipped it to the troubled machine. After install, I had the same problem.

I then shipped Netscape over to the troubled machine and loaded. I got it to work but did not set it as my default browser.

Through NS, I purchased, dnld, and instlld Nortan Internet Security2004 Professional. I also downloaded Earthlink's TotalAccess 2004.

Norton found a Trojan Horse in a file madise.dll and recommended I quarantine it.

It did not solve the problem.

I decided to remove TA2004 and when I rebooted, I get the following message after getting into my user account:

"TaskPanl.exe - Unable to locate component......The application has failed to start because E60Cmmon.dll was not found. Re-installing the application may fix the problem".

After clicking OK, OK, I then get:

"Microsoft Visual C++ Runtime Library....Run Time Error!..... Program:C:\Windows\surfmonkey\smproxy.exe............
This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information".

Clicking the OK button will not make the message go away.

No... Read more

Answer:Stop me from making an IE problem worse!

first things first download and run these
http://www.majorgeeks.com/download506.html

http://www.majorgeeks.com/download2471.html

http://www.majorgeeks.com/download4086.html

then hopefully you can get on the net and do an online trojan and virus scan
http://www.trojanscan.com/

http://housecall.trendmicro.com/

then hopefully post back with results and a new log from hijack this
 

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I have searched the interwebs and this is the best place I could find. I really hope you guys can help. I read many stickies but it's still probable I'll make a mistake.

Windows Vista
Mozilla Firefox (newest stable version)
McAfee Security Center (newest version)
Comodo Firewall (newest) and Comodo Safesurf v. 1.0.0.7
The problem stops after I unplug my modem or get to task manager if it loads

Okay, I visited a site I have been to many times before dating back a couple of years. The site now has many ads and such now. When on a page recently something was trying to load the url "http://zlzu.ru/doriu/pdf.php?f=all" unexpectedly. This caused my browser to go wild and the resources being used in Task Manager went up to the 280k range for Firefox alone. The pdf continued to try to load and everything froze until I unplugged my modem. Then after pressing CTRL+ALt+DLT I got a "failed to something security options" message (not sure exactly). I then pressed again and my task manager came up.

I was able to close the tab which this unauthorized "pdf" was trying to load in afterwards. I shut everything down did scans, cleared browser cookies etc., defragmented. YOU NAME IT I did the basics and everything came back clean. Then I went back to this site to report the issue. Everything was fine until I tried to access a certain thread again. All of a SUDDEN it happened except faster this time. The same url tried to load a PDF into my browser by ... Read more

Answer:Want to fix a crazy problem before it gets Potentially worse. Help please?

I've been waiting on this issue patiently but it looks like this place has too many requests right now. Is there somewhere else I can discuss this. Or can someone just check the hijackthis log if my info was too much to read.
 

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My T400 gets shut down from time to time so I decided to clean it before my big project comes. So I got the fan out following the maintainance manual and blowed it dry with a duster. However, after I put all the parts back together, it got worse: It cannot even run over 5 min using the adapter. When I use the battery, the CPU temperature is around 60 C. The CPU usage reaches to 100% and as I checked the progresses in task manager I don't see anything big running. Its my first time opening a laptop so I think I might did someting wrong when i assemble or disassemble it. Anybody can help me figure out where the problem can possibly is?













Solved!

Go to Solution.

Answer:Overheating problem gets worse after I cleaned my fan

Hi happysilvia, and welcome,
 
Did you only remove the fan, or did you also remove the heatsink assembly from the CPU?  If you disturbed the heatsink to CPU contact, did you clean it and apply thermal compound?  If you disturbed the CPU to heatsink assembly connection without reapplying compound, that might explain your issues.
 
Others may/will have better suggestions, but I don't remove a fan to clean it.
 
Z.

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Sorry in advance if this has come up hundreds of times before, The computer could turn off at any minute for all I know (It has blue lines all over and the resolution is really out) :/

So the problem is, I started getting a message which read: Hard Disc S.M.A.R.T. Status BAD backup and replace; It allowed you to press F1 in order to start the computer normally which has been fine for about a week or so, (I'm really stupid for ignoring this warning I know).

I restarted the computer when it froze and then it froze again...but this time it blue screened saying the file nv4_disp is causing the problem, to which I have no idea what this file is.

I left it for an hour and it has come back on, I started it up in normal mode and the blue lines and the bad resolution as mentioned above are here but I am obviously able to access the internet fine.

Hope this helps you lot to work out what is wrong (hope it isn't too hard to fix)
Thanks, James.

Answer:Hard Disc Problem(s)? or worse?

SMART is a part of the bios on the motherboard that tells you the integrity of the Hard Drive. It is telling you that the HDD is about to fail and to back up the data on the drive as soon as possible, because you are going to have a failure any minute. You will need to purchase a new HDD and reinstall everything.

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Hi Guys,
I recently had major problems with OE6, and with some help managed to back it up and get it up and running again.

The only problem is I have this folder sitting on my Desktop with all my old mail in it (.dbx files) and I am unable to import it. When I use the import function I just get an error 'No messages can be found in this folder or another application is running that has the required files open. Please select another folder or try closing applications that may have files open.'

Of course, there is no application & the folder does contain my .dbx files.

I read somewhere that I simply have to copy and paste these .dbx files, but I have done that - pasting them into what I think is the OE message folder but this does not work.

-UPDATE-
Now I have been playing around with OE6, created a new identity and that didn't work. Now when I open Outlook Express most of my mails that were in there and working, have now disappeared BUT the .dbx files for these folders still exists in the Store Folder!!

Please can anyone help - this is driving me crazy!!!

Thanks in advance,

Gregg
 

Answer:Outlook Express Problem - that is getting worse!!

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So earlier today, my laptop started acting up. My windows updates were disabled, and my desktop changed to a black screen with red letters saying my laptop was infected, with a bunch of extra text. So I ran MBAM and it detected 23 items. Most were removed and I haven't had that black screen occur again. But every time I've run it after that, 3 files always come up:

Trojan Vundo.H - Registry Value (under Other category: Value wuradoreva)
Trojan Vundo.H - Registry Key
Trojan Vundo.H - Registry Key

Every time I run MBAM, these 3 always appear. Even after I've clicked "removed selected."

On top of that, I've also had a problem with google redirecting. :/

Here's the DDS log:

DDS (Ver_09-06-26.01) - NTFSx86
Run by Zach McManus at 19:43:50.26 on Wed 07/08/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.314 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evx... Read more

Answer:Vundo problem, possibly worse?

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from HERE or HERE or HERE and save it to your Desktop.During the download, rename Combofix to Combo-Fix as follows:It is important you rename Combofix during the download, but not after.**NOTE: If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tabSet to "Always ask me where to Save the files".After that, double-click and run Combo-Fix. Let it finish its job and post the log hereIf ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

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i am new to this forum...so i dont know if this is the right catagorie....but here is my whole story...plz help!

This is a problem with my computer crashing when playin games

ok i had a friend build me a custom made computer....and he loaded windows ME on it. I realized this OS was crap so i upgraded to windows XP at a friends lan. This is where all the trouble began. So i loaded my favorite game (counter-strike) on my new XP operating system and after 2 minutes of playin it would crash wit an error note. I tried and tried playing again but still had errors after 2-5 minutes of playing.

Next i decided to clear out XP and go to 2k pro......still same crashing problem while playin games.

Next i went back to ME thinking all would be better if i went back to when it worked fine. NO still same problem

Then one day i bump computer and it shuts off and from then on my computer shuts off with even the slightest touch. So i take it to the local computer store and the guy tells me the mobo wasnt properly screwed in and connected or something like that and says that this was probably the reason why my computer crashes while playing game.------- well it fixed the nudging and turning off problem but games still crash!

I Reformatted wit various OS's time and time and stil had problem.
So finally i thought well it could be a ram issue. So a friend let me borrow a stick of 256 pc3500 mushkin ram.

YES YES it worked fine for 2 whole days of use........and wit 2 long days of gaming... Read more

Answer:plz help been having problem for 2 months

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The beginning of this year my laptop caught a virus. Trojan! and the moment i got rid of it all of my administrator privileges kinda stopped working. and this seems to apply to all files with exe. I have to always run as admin. but before i didnt have to right click and run as admin. if this makes sense. Ive followed the tutorial that "BRINK" has posted up. Id rather have my laptop back in its original state then going through all my programs and selecting all to run as Admin. My main account is Administrator. I have tried and googled as much information i can but nothing could HELP! ANYONE with a good and real Solution please HELP me out..

Thank You

Answer:ive been having the same problem for Months! Please HELP! S.o.S

Unless you at least tell us who made your laptop, it's very difficult to help you.

Use this link to find out your system specs, and then use the link in paragrah 5 to post them up so we know what we're dealing with.

System Info - See Your System Specs

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I built my computer about 2 years ago. Here is the hardware:
Gigabyte GA-EG45M-DS2H motherboard
Intel E8500
Corsair 8GB (4x2GB) DDR2 800MHz/PC2-6400 XMS2 DHX Memory Non-ECC Unbuffered CL4(4-4-4-12)
3x Samsung SpinPoint 1TB hard drives
Running Windows 7 in 64-bit

Every three or 4 months, the computer "dies". At start up i get blue screen saying:

A problem has been detected and windows has been shut down to prevent damage to your computer.
A process or thread crucial to system operation has been unexpectedly exited or
(some other stuff about did i just install new hardware etc)
Technical information:
STOP: 0x000000F4 (0x0000000000000003, 0xFFFFFA8007699730, 0XFFFFFA8007699A10,00
XXFFFFF80002D9FF40)

Collecting data for crash dump...
Initializing disk for crash dump...
Beginning dump of physical memory.
Dumping physical memory to disk:

Over the last couple of years this has happened 4 times. What I did in the past was to re-install the operating system on a new, blank hard drive, and then copy over all the info from the previous hard drive. That has worked fine, which makes me believe this is not a problem with Windows, but possibly a problem with the motherboard.
What i also find strange is that after installing the OS again, things are fine for about 3 of 4 months, then ... BSOD!

Are you able to tell me more about the error message, the reason for this problem, and how to solve it?

Many thanks in advance for any assistance you can offer.

Alex

Answer:Same problem every 3 months.

Can you please provide a JCGriff report as mentioned here? Thanks. That'll give us enough to feed on.

While waiting for us to analyze, you may also want to do some hardware tests in the meantime. Here's some options:

CPU: Prime95 (Torture Test; Large FFTs; 9+ hours)
RAM: Memtest86+ Run overnight (or at least 7 passes)
HD: Seatools (Short & Long Self Tests)
GPU: MemtestG80/CL

To add, you can turn on Driver Verifier. Any crashes produced while it is on have a much better chance pointing us at an offending driver (if it's caused by a driver).

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The battery in my first gen S10 died after about 7 months. Fortunately, I was still well within my warranty so Lenovo held up their end and replaced it. However, after about 8 months that second battery too no longer holds a charge and my original warranty has since expired. Phone support reiterated as much and denied any help.  This leads me to ask, shouldn't the second battery carry with it a full one year warranty? How can Lenovo not stand by a battery that dies in less than a year? This seems like more than just bad luck and has me questioning whether I will purchase another Lenovo product in the future.  Any help would be greatly appreciated. 

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I have tried to solve this problem by re installing Firefox and trying Chrome as well as IE.  I continually get the notice from whichever browser i use that it cannot find the web site.  It takes many tries before i am able to access the site.  I have scanned with Malwarebytes, SUPERantispyware and Avast and nothing unusual is found. It seems to be worse daily and is now starting to send me crazy!  It will even give me the same message when moving from one section of a site to another.
 
Thanking you for any help offered.  Regards.  JH

Answer:Firefox can't find the web site...this problem is getting worse.

Sounds like it could be a damaged winsock file or dns issues.
 
Please try:
1. Open an elevated command prompt by typing cmd into the search box upon clicking the start orb.
2. When cmd.exe shows up on the list up top either right click it and choose "Run as Administrator" or press Ctrl + Shift and hit Enter.
3. Type netsh winsock reset
4. Let it reset the files and then restart your PC.
 
Also while doing that:
 
Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark all the  checkboxes:
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , *Please post the URL in your next reply along with the MiniToolBox results.*

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1. My Vista Ultimate 64 had a problem 2 days ago with a driver for a USB drive.
That caused a BSOD.
2. I restarted to be prompted with the "an unauthorized change.." activation prompt.
I Activated
3. Upon reactivation it seemed to completely rebuild my user profile.
Then I could not see any programs in the start menu history areas either the programs or the files. Also I was unable to unlock the task bar or make any other changes that were user preferences.
4. I found registry fixes in the forums but could not do them since my registry did not appear to match.
5. Windows update wanted to fix my problem, so I ran it.
BSOD

Now my machine will not start in any mode.

It was SP1.
Can I run recovery from the original disk?
or Does anyone have any better suggestions?

Answer:Windows Update makes problem worse

Hi Mcmspark,

You can boot the Vista dvd and access System Restore to restore back to a poaint before you started having issues

There`s a guide for booting and restoring Vista here: System Restore - How to

What did you mean "an unauthorized change.." I havnt seen this within Vista before?

Steven







Originally Posted by mcmspark


1. My Vista Ultimate 64 had a problem 2 days ago with a driver for a USB drive.
That caused a BSOD.
2. I restarted to be prompted with the "an unauthorized change.." activation prompt.
I Activated
3. Upon reactivation it seemed to completely rebuild my user profile.
Then I could not see any programs in the start menu history areas either the programs or the files. Also I was unable to unlock the task bar or make any other changes that were user preferences.
4. I found registry fixes in the forums but could not do them since my registry did not appear to match.
5. Windows update wanted to fix my problem, so I ran it.
BSOD

Now my machine will not start in any mode.

It was SP1.
Can I run recovery from the original disk?
or Does anyone have any better suggestions?

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Hi,

So I started doing "READ & RUN ME FIRST. Malware Removal Guide" on my desktop (XP) a few weeks ago and it was a success. The problem was browser redirects. Lately the same problem has plagued my laptop (Vista) to such a degree that is it unbearable, so, with previous success in mind, I used the same method on my laptop. Now the browser redirect problem seems to be gone, but somehow I've gotten something worse now.

Now I'm getting what seems to be one of the symptoms of Vundo (it had been detected in the past and removed, according to one of the scanner specified in the Read and Run Me First). I have no problem other than a constantly crash and restarting Windows Explorer. That seems to be the only problem I'm having (aside from a blue screen of death 0x0000007e usbhub.sys problem on shutdown/hibernation, which occurred months before and should be unrelated). I can still access my files in very limited capacity, using task manager's new task button (which brings up an explorer-like menu for you to choose which task to start) to copy/cut/run whatever.

Now, here's what I did (that were out of the ordinary, compared to the instructions).

I had to repeatedly run Malwarebyte and Superantispyware a couple times, because I have a 140GB drive which required the scanners to take a while, and a lot of times they're not done by the time I have to leave the house and need to cancel the scan to bring it with me to do some other work late... Read more

Answer:Browser redirect cleaning problem not gone but worse

1. You have the combofix beta running from the wrong location. We request always that combofix be run directly from the desktop.

You have it running from:
c:\users\Will\Downloads\KittyFix.exe

You need to move it to the desktop now before we continue.

2. Important Notice: A new version of SUPERAntiSpyware is available.

Please uninstall your current version (this is necessary).
Then download this SUPERAntiSpyware
Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
Now run a new full scan of your system. And attach this log later.


3. TIDY this desktop:

C:\Users\Will\Desktop

4. Is all the below related to programming?





C:\PRO4.EXE
C:\PROG4.EXE
C:\PROG5.EXE
C:\PROG3.EXE
C:\PROG2.EXE
C:\PROG1.EXE
C:\PROG2.MAP
C:\PROG2.OBJClick to expand...

Plus many more similar files.

5. Now we need to use ComboFix

Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.

Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
If ComboFix tells you it needs to update to a new version, make sure you allow it... Read more

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Hello. I've browsed these forums before after needing help, but this is my first post. As you will be able to tell, I'm not that technically minded, so forgive me please if this question seems obvious to you. I'd sure appreciate any help.

I have a Toshiba Satellite M60 which is just over 2 years old. I've noticed recently that the battery life was getting very poor; it was running at little under 30 minutes if I was watching a DVD, for example.

Last week, the laptop would not turn on. It tried to get started, but then just cut out before powering up. I tried a few things, including taking the battery out, putting it back in and then starting again, and it then did start just fine. However, it would only start with the mains electricity not connected; only on battery alone. I am still starting the laptop like this, and the problem is still the same. To start my laptop, I have to remove my battery, put it back in, start up, and then when it has powered up, I put the mains power in. If I do this before, it won't start.

Do you think this is likely to be just the battery that needs replacing, or is the problem more severe? I am no longer under guarantee, so don't want to pay for a service if a replacement battery would solve the problem, but similarly I don't want to pay for a battery only to find that doesn't work, and the have to pay for a service as well.

I hope you can help. It will be much appreciated.
 

Answer:Toshiba Satellite M60 problem. Battery or worse?

You didn't say if it worked the other way around
Power in , Battery always out

If it works like that, then it's likely battery
If it doesn't then it's likely onboard power converter (that one may be tricky!)

By the way, when removing both power sources, you should hold down the power button for 30 secs, dispersing all internal voltage (this may also fix it)
 

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Please help me, I have been battling with a problem with my PC for months now. I am running XP SP2. I recently changed from a USB broadband modem to a Web Excel broadband router so that I can connect another 2 PCs in a network at home. At the same time I upgraded my all in one printer to a HP from a Lexmark.
Since then I have not been able to use my speakers unless I manually go into services and start it there. It is set to start automatically and all the dependencies are starting OK.
My firewall is not starting up either and even trying to start it manually doesn't work.
When I set the router up initially I went through the network wizard and set up a second PC as a home network and it worked fine initially, but now it doesn't.
I am tempted to wipe the lot and start again but I have so much stuff set-up on my PC that I can't afford to lose or I would have done it already.
Someone told me that you can reinstall windows without losing everything? Is that possible?
I have done a lot of virus checks and it comes up clean. I feel that it's more of a conflict between something that I have added but everything shows up in the device manager as working fine?
Can someone start the ball rolling with some suggestions as to what I can try? I am tearing my hair out here

Thanks in advance
 

Answer:I've been battling with this problem for months now!! Help me please somebody?

you can reinstall windows without lossing everything, boot from cd, hit enter, after it searches for previous versions hit r to repair the installation. make sure you have the product key before you begin. maybe someone else knows how to fix the problem without doing that though?
 

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The hard drive failed... I sent it back.  Ostensibly the hard drive was replaced... I can't tell, but I got a boot error about a week later and was told I needed to reinstall the operating system and any programs I had installed and any files I had created.  The tech on the support line attributed it to a failed Windows update, which made no sense.  Seeing that the machine had already had a different problem, she "escalated the case" to a manager.... and it went into a black hole. I bought this machine on June 4.... it is now August 2... and I have not been able to use it.  It sits in a locked file cabinet.  I have been trying to find some one to complain to other than the "manager" who hasn't returned a phone call in two weeks.  Lenovo makes that impossible.  I will never by another Lenovo (this was the fourth purchased by someone in my family and will be the last).  I purchased it to use in my lab...to install Matlab, EEGLAB, and ePrime, and run experiments.  It is clear that even if the laptop is replaced the quality cannot be relied upon.

Answer:Problem with new Z70 unresolved after two months

It sound like you haven't installed much on it yet. You might want to try and do a clean rebuild of th OS. OneKey recovery if the image is on the replacement drive will get you there. Then updated the Lenovo drivers and Windows Update after. See how it goes. If not or it was a bare naked HD. You'll need a recovery disk set sent to you. PS: A boot CD/DVD will have a boot repair tool but unless you can create a Win OS boot CD on another system to boot from you're stuck until you get into Safe Mode at least.





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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Helllo, and Thanks in advance for taking a look.

PC: Asus T2-P 3.0 ghz with 1 gig ram. Integrated Intel video. 400 Gig HDD w/two equal partitions (C:/D XP Pro with all latest security/MS Updates.
Running two resident anti Virus Programs: Avast Professional, and Avira Personal Free. Also run RemoveIT pro Enterprise as a stand alone (works great) Also run A-Squared Free, MS Malicious SW Remover, AVG Anti-Root Kit, and Win ASO v2.0.5 Trial (which works great) and CCleaner. Also run Internet Properties regulary to complete delete IE temp Internet files.

Did have a serious virus that took some work to get out of my machine, but I'm afraid it left something behind,and am at my wits end to find it / clean it. Want to have the HJT log looked at, and maybe the answer here is to re-install windows XP. I dunno... just gettting unbeleivable slowness, with the Performance indicator in Task manager generally spiked at 88% to 100% most of the time.

Wondering if it is worth trying to fix issue, or just re-install (and which method is best?)

Any help GREATLY APPRECIATED!

Thanks,
Skullguy
Here is HiJackTHis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:53:39 PM, on 05/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\sy... Read more

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I sent in my laptop for repair as the graphics card was reporting code 43 (hardware issue) and wasn't working. I just got it back, and it's not reporting the error, but I can't even start GPU-based games. Previously, games would fall back to running on the CPU. My warranty expired during the repair, but since this is a symptom of the same issue, can I get it fixed? How can I go about getting this laptop to work? Thank you.

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