Computer Support Forum

desktop doesn't load in regular boot, but works fine in safe mode

Question: desktop doesn't load in regular boot, but works fine in safe mode

My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

I have all of the logs here but for some reason couldn't get the malware bytes log, it saved an XML version, I thought I would be able to export it after I restarted my computer, I guess not.

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Preferred Solution: desktop doesn't load in regular boot, but works fine in safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: desktop doesn't load in regular boot, but works fine in safe mode

I am probably going to send you to the software forum. But first, rerun Hitman and have it remove all that it found.

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My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may boot but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

also can not uninstall many programs


Answer:desktop doesn't load in regular boot, but works fine in safe mode

blackscreen said:

My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may boot but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

also can not uninstall many programs

thanks.Click to expand...

What's the exact make and model of the computer and what version (including Service Pack) of Windows are you using?

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Hey guys, I have been reading around and posted a bit on reddit and still no solution, although it seems like it should be simple.

2 weeks ago tuesday my work laptop had regularly scheduled windows updates that everyone loves to see right before they shut down. the next day it began with the circle of death after 1-3 min after start up, sometimes upwards of 30 minutes of functionality. but eventually the circle of death comes and i can't click on anything, however the mouse will still function.

i have gone back to every restore point possible and still get the freezing. i have updated/ran MSE in safe mode as well.

It's not a huge deal if I have to reformat, I just really feel like the solution shouldn't be that hard.

Anyways, thanks for your time.

Answer:BSOD, after regular updates, works fine in safe mode

Hello and welcome aarondsp well if you can get safe mode run these mate< if necessary include the /f and /r in the command line as per Option2 >in safe mode if need be



matecan we have some system specs please as what you have posted gives us not thatmuch to work with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs

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This is baffling me to no end. I can boot up fine in safe mode, and with networking. But I still manage to get a BSOD not too long into the session. I managed to capture a video of it and in the Technical information of the blue screen it said "STOP: 0X0000007E (0XC0000005, 0X81CB6169, 0X807F09BC, 0X807F05AO)", not sure if that's of any use... I've also uploaded the minidump file if you can use that information.

The other issue is the OS doesn't load at all in normal boot. It'll show the windows logo animation screen, then go black, and do nothing until I hit the power button. These problems started arising not long after I installed W7 onto the computer (acer aspire, amd athlon 3800+ CPU, installed a dedicated nvidia 9700 gt card overtop of the dedicated one (the problem was there still before that), 1.5 gig of ram).

If anyone could please help me with this it'd be greatly appreciated, thanks.

Answer:BSOD on Safe mode - No load on Regular boot

10 memory dumps - 6 different STOP errors, 5 different drivers blamed

I would suspect that there's a compatibility or a hardware issue here.
The most likely problem is with your wireless USB adapter as the driver is dated from 2006.

Please uninstall the software for your wireless USB adapter and see if that stops the BSOD's. If so, then either download the latest, Win7 driver for the USB adapter or (if there isn't a Win7 driver) purchase a new adapter. I'd suggest a PCI/PCIe adapter that plugs into your motherboard (rather than a USB adapter) as they have less problems than the USB one's.

Summary of the BSOD's:


Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Apr 28 21:13:01.352 2010 (GMT-4)
System Uptime: 0 days 0:01:43.052
BugCheck A, {5d42a941, 2, 1, 8287e028}
Probably caused by : ntkrpamp.exe ( nt!KiTryUnwaitThread+46 )
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Apr 28 18:58:32.420 2010 (GMT-4)
System Uptime: 0 days 0:01:08.920
PROCESS_NAME: iexplore.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Apr 28 18:56:48.967 2010 (GMT-4)
System Uptime: 0 days 0:04:23.666
BugCheck A, {76bcd2e9, 2, 1, 82c1e839}
Probably cause... Read more

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This is baffling me to no end. I can boot up fine in safe mode, and with networking. But I still manage to get a BSOD not too long into the session. I managed to capture a video of it and in the Technical information of the blue screen it said "STOP: 0X0000007E (0XC0000005, 0X81CB6169, 0X807F09BC, 0X807F05AO)", not sure if that's of any use... I've also uploaded the minidump file if you can use that information.

The other issue is the OS doesn't load at all in normal boot. It'll show the windows logo animation screen, then go black, and do nothing until I hit the power button. These problems started arising not long after I installed W7 onto the computer (acer aspire, amd athlon 3800+ CPU, installed a dedicated nvidia 9700 gt card overtop of the dedicated one (the problem was there still before that), 1.5 gig of ram).

If anyone could please help me with this it'd be greatly appreciated, thanks.

Answer:BSOD on Safe mode - No load on Regular boot

Try this:

Startup Repair
Note: You may need to do startup repair 3 to 4 times.

System Repair Disc - Create
System Recovery Options
Repair Install

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My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message

Windows resource protection found corrupt files but was unable to fix some of them.

I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone try help me with the problem. Thanks

Answer:BSOD when trying to boot in normal mode, safe mode works fine

You may need to run SFC up to 3 times for it to have a chance to repair all files.

If it won't then you can consider a Repair Install.

However be aware that factory preinstalled Win7 is one of the worst possible installs of Win7 one can have, larded with bloatware and duplicate utilties that intefere with better versions built into Win7. So I would strongly consider doing the vastly superior Clean Reinstall - Factory OEM Windows 7.

If you decide to try to repair you can also capture the BSOD file and post it up for one of our BSOD analysts as shown here: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

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Hi there,

When I turn on my computer (running Windows XP), it seems to boot up fine, but a few seconds after the desktop appears, the screen goes black for a few seconds. Then the desktop appears for 4-5 seconds, then the screen goes black. This just reapeats over & over and the computer seems frozen. There is also a little red 'X' hanging out in my toolbar, who looks especially evil. As time passes, the toolbar becomes warbled.

I rebooted my computer in Safe Mode, which works fine & have been trying to fix it from here all day. I tried following the 8 steps to rid/protect your computer from malware/viruses, but some steps can't be completed in Safe Mode.

Can you please help?


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Hi, I am getting a BSOD every time I boot up in normal mode.  If I boot into Safe Mode, I can run forever.  I am not sure what could be causing it.  I tried reinstalling my video driver.  I also ran memory diagnostics, and it reported that everything was fine.  
Any ideas?  I captured the BSOD log and will paste it below to see if that can help pinpoint the problem.  Almost every time I see the PAGE_FAULT_IN_NONPAGED_AREA string.  I have no idea what that could mean.  Thanks in advance for any help.  I desperately need to get my computer back on its feet.  Thanks again.

Answer:BSOD on normal boot, safe mode works fine

Since this isn't occurring in Safe Mode I would suggest running a Clean Boot to see if this is a problem with a Service or a startup item.  You will know if it is a Service after you reboot in step 3b, if it is a service this problem will not reoccur in normal mode.
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
Step 1
(1)  Click on the Start orb , then type msconfig.exe in the Search programs and files box.  
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
Step 2
(1)  Click on the General tab.   
(2)  Click the Selective startup option. 
(3)  Remove the check mark in the Load startup items  check box. 

Step 3
(1)  Click on the Services tab. 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services ... Read more

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So I've been playing GTA V on pc for a bit, and while there have been usual crashes from pushing it too hard, I had this one crash where the game froze and required holding the power button to reboot.

After that whenever I tried to boot it would boot normally, then after a while everything would freeze (items wouldn't highlight if I moused over it and they wouldn't open), and it would require holding the power button to reboot.

I was running AMD overdrive, but everytime I tried to disable it it would freeze and require a reboot.

I was also running the AMD beta drivers for GTA V, but when I tried to go to safe mode to reinstall the stable drivers it said the Windows Installer service wasn't running, so any help on that would be appreciated.

I did the sfc /scannow, it said there were some corrupted files but it couldn't fix them

I went into msconfig and disabled everything that wasn't essential/I knew it was safe and worked before, but crashes still happened

I tried to system restore, but the system protection tab didn't exist under system properties. Doing some googling, I tried finding the registry key but HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\SystemRestore\DisableSR did not exist

Finally, I did have some blue/black screen of death's while playing GTA V, however I can not get more information on them because of the freezes so I can't get dumps, which is why I'm posting this here.

Any help would be wonderful!

Answer:Freeze a few minutes after boot, however safe mode works fine

Update: I went into Safe Mode and put it in diagnostic mode (disabling all startup items and services), and slowly went through and enabled services, first enabling back internet then audio until I found the problem.

I have isolated it to this: When I enabled the Power service in msconfig (which is required for Windows Audio Endpoint Builder, which is required for Windows Audio and therefore sound), the freezes came back. Any idea why this process would cause issues?

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Hi there,

Having an issue with my Laptop, running win 10 pro.

Freezing in less than 30 secs of boot normal boot.Safe mode works fine where I have tried to run sfc now issue found.

So here is a quick list of what I have so far tried
Boot to safe mode sfc /scannow no issue foundTried a clean boot(disable all no MS services) and rebootSign in under a new user accountRead logs but nothing seen freezing seem to not write any logs.Memory test passedchkdsk passedrun windows repair off diskSure there is more than I can not think of at the moment as my brain is ready to sleepSystem RestoreStartup Repair

I am thinking it might be a driver based issue due to working fine when in safe mode but haven't updated any drivers.

Any help will be greatly appreciated.


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Please help me with this issue with my computer. I got home from school today and tried to use my dell desktop, and it seems to work fine for about 60 seconds and then it just freezes, like caps lock light wont toggle and requires a hard shutdown kind of freeze. It appears to work fine in safe mode. I tried to fix it myself by disabling all the non-Microsoft drivers, but it still freezes in normal mode. The only part in the system that isn't stock is a nvidia graphics card, but it has worked fine for a few months, plus I disabled the nvidia driver in msconfig along with everything else non-Microsoft to no avail. This seems to have come out of nowhere, because it worked fine this morning. I left it on during the day though. Please help me, I've done all I know how to do.

Edit: Forgot to mention one last thing. The Norton 360 subscription ran out today, so I tried to uninstall it, but the computer would always freeze before I could run something for that long. Safe mode doesn't allow uninstalling either.

Answer:Computer freezing a few minutes after boot. Works fine in safe mode + networking


Try clean booting the PC and see if we maybe narrow down what is causing the freezing.

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

Once we have the freezing issue resolved you can then uninstall Norton using there uninstaller. Norton Uninstaller

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I am having trouble with my internet connection in regular mode on my Acer Espire 15, it connects but says limited access, i have tried reinstalling the network, but still wont work. The internet works fine in safe mode. Wondering if anyone knows how to fix this problem. It is very annoying and I am only able to use the internet in safe mode at the moment. Thanks for any help you may be able to offer...

Answer:internet limited access in regular mode works fine...

In this case, it is recommended to perform a clean boot to check if one or more applications in your computer are causing conflict when you work in normal mode. To know how to perform clean boot and to troubleshoot issues while in clean boot environment, you can refer to the instructions mentioned on the following link: Hope this will help you.

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This is currently after a fresh install of windows 7 when I was encountering problems yesterday morning when I booted up my computer.
Problem 1: Runs fine in safe mode but slow in regular boot up.
Problem 2: Says I have 8gb ram available but says I have 16gb installed in BIOS.
Problem 3: Internet speeds start really fast then drop to around 3kb/s but not on any other computer in the house. was fine before fresh install.
I have tried updating my BIOS as well as only loading necessary start up programs and services through msconfig with no visible change.
I dont know what logs I have to provide as I am a novice with PCs.

Answer:PC running fine in safe mode but exceptionally slow in regular

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

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I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to unin... Read more

Answer:Solved: Computer freezes in regular mode but works in safe mode

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I was shocked when I downloaded TFC.EXE and installed it on my computer AND installed it on my friends computer too from THIS we BOTH have the SAME problem. ha ha I boot to regular mode and nothing works. rightclick on taskbar and then click on taskmanager it stops. doubleclick on AOL or mirosoft update and the hourglass goes around forever. I tried to print something and the printer is gone.I cannot start adaware or avast. sometimes the taskbar loads but most of the time in does not. it is getting worse.. I hope you can help get this thing running.
windows xp home 32bit sp3 thanks again SAL

Answer:runs good in safe mode.nothing works in regular mode

Can you boot into Safe mode with Networking?You said that nothing works. Please offer more description, what does not work? Can you run or install apps?If you can get into safe mode with networking try a boot scan with Avast and post the results. (Make sure that Avast is up to date first)See here if you need help getting to Safe Mode.

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I woke up and my monitor wasn't working

on the screen, it'll just show "digital" for a few seconds, then switch to "analog" and it'll continue to switch back and forth. I tried powering the monitor on and off, and restarting the computer. no luck.

however, if I go into safemode, everything works just fine.

it's a Samsung Syncmaster 910t. any help would really be appreciated

Answer:lcd works in safe mode, not regular. help !

in safe mode windows uses a vga driver - maybe you have a problem with the video driver.
have you checked the device manager in safe mode.
you may want to try updating the driver - and/or display driver

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# Version of IE (Internet Explorer) - Internet explorer 8
# Operating System - Windows XP service Pack 2
# What you have tried - Calling HP tech support and my ISP(Verizon FiOS) tech support.

# What the problem is - I CANT access websites like google or yahoo or anything with internet explorer even though my ISP is perfectly OK and everything is connected, and it says in network conncections i AM connected to the internet via highspeed LAN/Broadband. I noticed that when i turn my router on and off a message comes up and its says my IP has to be fixed or something. With the FiOS tech support they said i pinged everything fine and that i could go on google and yahoo via the command prompt but for some reason i couldn't in internet explorer. in my internet options i went to connections and i just ticked the auto detect under LAN settings and nothing else.

screen shot:

ALSO when i reboot in safe mode networking i dont even have to do anything it just automatically works in the browser and everythings fine except im in safe mode.

ALSO ALSO i think it somehow is windows media center version or something.. im not positive. when i open CCcleaner it tells me i have windows service pack 2. would media center affect this problem at all?

The HP tech guy said it was ... Read more

Answer:IE works in Safe Mode networking, but not regular mode.

did you try another browser to see if it is a browser issue or something else?

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hello. When It is startup up in regular mode I have to move fast, I got it to run sfc /scannow this morning. I tried to system restore but the only restore point is today.the calendar won't to last month. So thats out. still when I double click on a program or internet explorer the hourglas stays there forever. Any ideas would be great.. thanks SAL

Answer:works OK in safe mode but regular mode. nogood

well, thanks anyway. but too late. now I can't do anything in safe mode. There is CDP1 On bottom left of taskbar. When I try to do anything it says An access denied error was retured while attempting to change a service. And also now It says the operation could not be completed due to low memory or harddrive space. I have plenty of both. SAL

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Hi all!

Today I started up my computer (an XP machine running SP3) and after it went through the BIOS, it showed the Windows startup screen (the Windows logo with the blue progress bar), but when that was done, it went to a black screen and won't do anything else.

I restarted and tried a few different things; Start Windows Normally, and Last Known Good Configuration both got me the same black screen.

CheckDisk ran, and it made it to the end, but froze when it said "please wait while your computer reboots" ... after waiting more than 10 minutes, i hit reset and tried to reboot it myself. It did the same Bios-Windows-blackscreen thing as before.

I also tried booting into Safe Mode, which DID work, and when I got in there I tried to do a System Restore (two, actually... for two previous dates) but both did nothing to resolve the problem. I tried simply copying my "important" files to my external HD (which it sees), but it won't copy in Safe Mode

When loading in Safe Mode, the driver list pauses and says "press esc to cancel loading of SPTD.sys" but I've tried it both ways and it doesn't make a difference that I can see.

I tried using my XP CD to boot from, which takes me into the Recovery Console, and I chose to hit "R" to repair, but when it asks me what drive I want to login to (which is C:) I don't really know what to do from there. I haven't booted from a CD before, so I assumed it would run a "Repair Wizard&... Read more

Answer:XP won't load in regular mode (black screen), but will in Safe Mode

Just to clarify, I don't really care if the XP installation is fixed, I just want to know if there's a way to get the files off the HD onto an External USB drive. There's gotta be a way... right?

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Hello all,
This morning when I booted up my HP Pavilion, my taskbar, windows button, Cortana, etc wouldn't respond. This has happened periodically since upgrading to Windows 10, but it hast happened for a while. The way I used to fix it was to open the system configuration tool, go to the boot tab, and select safe boot. After rebooting, I would change the option back and reboot again to a working taskbar. Like an idiot, first thing this morning, I didn't do that. I clicked on diagnostic startup under the general tab, not remembering exactly the way I used to do it. This is supposed to load only basic devices and services.

Now when windows boots to the login screen, as soon as I hit something to bring up the user icon, user name, and password, the screen dims and zooms slightly, but nothing comes up. The only icons I get are the lower right hand portion of the screen with network options (turned off), accessibility options, and power options. The screen will brighten and zoom back out after about a minute. This is also a problem I have had periodically, but reboots have fixed it in the past. No dice today.

I have restarted probably twenty times, with and without holding the shift key trying to prompt a screen that would give me access to start the computer in safe mode, which hasn't worked for me. The computer just restarts as normal. I've tried typing the password blind, also a suggestion I saw somewhere, but that didn't do anything. I have also tried hard restarting 3 co... Read more

Answer:Login screen doesn't load, can't get computer to boot in safe mode

Try using a Wired USB or PS/2 Mouse.
When you get to the choose a keyboard layout screen, click or press See More Keyboard Layouts. There should be an option to choose the onscreen keyboard. If not, do you have PS/2 Ports on the back of the computer? If so, try using a PS/2 Keyboard.

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Hi guys,
it is my first time to join to this forum. I really need the solution of my laptop Problem. I Have my
Gateway EC38 and it has been
freezing while I am using in normal mode.
But in Safe Mode works well. I tried uninstall my video card driver and also my sound card but nothing works. I also do
sfc/scannow in safe mode/safe mode with command prompt, but yet it says I have corrupted file but he doesnt show any file. I check in log file but I dont understand much.
Im always maintaining my laptop hardware status specially ventilation and change every year the cpu thermal gel.
Please help me find solutions to this kind of problem.
My Laptop Details:
Windows 7 64bit
x64 Base processor
factory OS windows Vista
Processor: Intel Centrino 2

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laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown.

Now getting a BSOD error 50.

any help?

Answer:BSOD BCCode 50. freezes in normal mode, works fine in safe mode

BugCheck 50, {fffff80040f9e3b0, 1, fffff80000b9a1aa, 5}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+51aa )

Followup: MachineOwner
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made ... Read more

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Everytime i open my pc up in normal mode, it seems to restart itself within a few seconds to a few minutes, It tends to happen when i open up a program like Chrome. I',m currently on safe mode with networking and have done registry cleaners, updated video card drivers and looked for viruses, yet nothing has seemed wrong, I've also done a system restore to when my pc was working fine, but it still was happening, I saw on another post here that i should post my msinfo32 so here you go, Thanks.

Answer:BSOD only occurs in normal mode, Works fine on safe mode.

Just tried opening in normal mode again, got a blue screen within 2 minutes. Didn't open chrome, only programs i had opened was mozilla firefox, and startup programs

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Hi guys,

I am having this problem since couple of days, my wireless internet connection is working fine i can go in my messenger but i cant browse any websites at all in normal mode.. i tried piniging these websites it comes back fail. but it works totally fine in safe mode, pls pls help me out as I have to study for my exams.

Thanks guys

Answer:My internet not working on normal mode but works fine in safe mode PLS HELP

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Hi All: I've been smashing my head against the wall with this one. I have uninstalled ALL unnecessary applications I could find. Basically all that is left is Windows XP, Drivers and Patches in Add/Remove Programs. I have removed the wireless driver, downloaded a newer one and installed it, still nothing. I have tried it using no Wireless Security on the AP, and also using WPA, and wouldn't work with either in Normal Mode, but worked with both in Safe Mode. I ran a virus and spyware check (before uninstalling Norton), and it came out clean. The weirest thing is, sometimes it does connect and get an IP in Normal Mode, but when I run a ping to my local gateway, half the packets are lost (timeout), and the ones that do reply I see a response time ranging from 2ms to 5000ms with no other traffic. I have no idea what can be causing this. Any help would be greatly appreciated. If all else fails, I will resort to formatting it and installing WinXP from scratch, since I doubt it's hardware.

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Can someone help? This started acting up around 1:30pm (February 3rd) at school. Everything works with a Live CD (Ubuntu 8.0.4) and nicely with Safe Mode Networking and a System restore.

I tried uninstalling my drivers and updating them and it didn't help. Any other options?

Laptop specs (Inspiron 1520) :

Core 2 Duo T7200
160GB HDD 7200RPM Sata
Intel Wireless Pro a/b/g (I think it was 395 or something)
10/100Mbit NIC
8600M GT 256MB
And of course Windows XP Pro SP3

This was working fine before Tuesday and then it just decides to bug me.

HELP? Need this working for school.

Answer:Wireless/Ethernet Works in Safe mode but not in Regular Windows??

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Recently purchased this all in one PC on second hand. It initially had Windows 7 Home Premium 64 bit Japanese OS. I installed Windows 7 Ultimate 32 bit English OS after purchasing and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But got BSOD many times. Thinking of Hard drive issue, changed the hard disk first time with another used one and next time with newly purchased one.

All the time installed Windows 7 Ultimate 32 bit English OS and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But in all 3 hard disks getting the BSOD error.

Installed Microsoft Security Essentials each time and checked for virus. Ran Dell Diagnostics downloaded from Dell website and found no issues.

Got "Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D" error on Event viewer many times. After searching some forums deleted MSE.

Ran the SF diagnotic utility and uploading the file for your reference.

Please help me to overcome this issue.

Answer:BSOD in Normal mode but works fine in Safe mode

Attachment in the first thread is SF Diagnostic Tool run in Safe mode.
Attachment in the current thread SF_02-09-2013.rar is SF Diagnostic Tool run in Normal mode. (Somehow no BSOD during this short time, able to get the file and post it).

Hope this will help.

2 more replies
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I started having said problem during virus removal.
I had removed multiple virus via malware, SAS, aSquare, combofix, and, I could not connect to any websites.
Via my wireless connection, windows said my signal strength was good and it was connected to the wireless network.
I tried pinging different websites like,, etc and all my requests timed out.

So I decided to trouble shoot.
Booting into safe mode w/ networking worked fine. I was able to ping and connect to websites via Internet Explorer.
I ran SpybotS&D, and it removed a win32.agent and some sort of malware that had firewall in the name... forgot exactly what it was, and I don't have the log on hand.
Anyways, after this removal I tried again to ping website like,, etc, and the ping worked fine.
However, I still could not connect to any websites via Internet Explorer. I tried reinstalling IE, but its the same story.
During this whole process, I have been able to use Internet Explorer succesfully only in safe mode.

Any ideas? I doubt it is a virus directly causing my problems. It's had a thorough cleaning. Maybe some left over wreckage?
I doubt its a firewall issue. CA's personal firewall is installed on the machine. I know CA antivirus is running in safe mode, I'm not so sure if the firewall does or not. I'm assuming it does.
I don't know where to even start on this. Any help would be appreciated.

Answer:Can't browse in normal mode, works fine in safe mode.

Hello,You should not browse in Safe Mode because your security programs do not function in safe mode which means that more malware finds its way onto your computer.This issue is related to the issue you have posted here: Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response ... Read more

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After reading some of the more recent posts, it seems I may have a problem similar to the following post "871963-browser-hijacked-keeps-redirecting." I think I was infected about 4 days ago. One night I received an error when logging off my laptop, I think I hit end program so it would shut down, the next day when I turned my laptop on I noticed the problem.

My symptoms include:

-Blue Screen when trying to boot to Safe mode - STOP: 0x0000007E (0xC0000005, 0x80537009, 0xF7AEA508, 0xF7AEA204)
-Windows Media Center not working... when you double click, it does show an instance running in processes, it just doesn't ever open.
-Initially, I was getting redirects in firefox when using google or bing. Now I am getting tabs that randomly open of their own accord.

I too have CA security installed... have always been less than impressed with it's ability to detect and block anything. That's keep the free version of malwarebytes on my computer for backup. However, the current piece of malware infecting my computer has been illusive. In attempt to detect it, I have run the following:

1) CA (of course)
2) malwarebytes - I have a log
3) avira (online CD and rescue CD w/o update)
4) kaspersky (rescue CD w/o update) - free online scan is currently down - I have a log of rescue cd
5) bitdefender & chkrootkit (online quickscan and rescue CD w/o update)
6) trendmicro housecall (online)
7) superantispyware - I have a log
8) GMER - I have a log

Please fi... Read more

Answer:Firefox hijacked, Safe mode won't load but regular will

16 more replies
Relevance 93.48%

My xp is dead I cant do anything without alt+shift+del

when I refresh it says Documents and settings is not accessible

No taskbar, nothing totally blank screen.

But when I start my laptop with Safe mode everything comes but everything comes in big size.

Answer:Why in safe mode my Xp works fine ?

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Safemode works fine, freezes in seconds after a normal reboot. The online scanners caught some bugs, but the problem is still there. Help would be appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 7:38:16 PM, on 7/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - URLSearchHook: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O... Read more

Answer:Computer only works on safe mode, crashes in seconds during regular reboot

By the way, I'm running XP Professional Version 2002 with Service Pack 2. Let me know if you need any other information. Thanks!

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Relevance 92.66%

I have a BFG GTX 260 video card, when I turn it on in normal mode it displays BSOD but when I turn it on in safe mode it works fine, my motherboard (MSI K9N2 Diamond) has 3 PCI-Ex slots I tried all of them but it still crashes. I also uninstalled and installed the video drivers but no luck, I even formatted my hard disk and installed windows 7 and also 8 but it still not working, I tried another video card and it works....could it be that my video card is damaged?


Answer:BSOD GTX 260, works fine in safe mode.

Hello Antonio, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

5 more replies
Relevance 92.66%

I rarely use ie6 but do need it from time to time for testing purposes. When I click on the ie icon the mouse cursor turns into the hourglass for few seconds then nothing happens. It I go into safe mode, it runs just fine. Here's the hijack log. Any help will greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:33:41 PM, on 2/3/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
d:\a-squared Anti-Malware\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
D:\Cisco Systems\VPN Client\cvpnd.exe
D:\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Eset\nod32krn.exe
d:\TVersity\Media Server\MediaServer.exe
C:\Program Files\Viewpoint\Common\ViewpointService.e... Read more

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I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning.

The problem is this;
When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that moves about normally. I've waited for the normal desktop environment to appear (ie icons and taskbar) but this doesn't happen (btw, my desktop background color is always black).
The system boots perfectly in safe mode.

Yesterday was the first time in over a year I used utorrent. I used to get the BSOD when I used to use it. I couldn't rectify the problem and hence had stopped using it. It worked fine yesterday though.

Any idea whats happening and how I could fix the problem?

Answer:Windows doesn't login properly in normal mode but fine in safe mode

I've tried running SFC /SCANNOW a couple of times but I keep getting a message that there may be corrupted files. I also created the sfcdetails.txt file.
Going to try the system restore option now

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After upgrading to SP2 about a month ago so I could take finals on my computer at school, i noticed that my computer wouldn't boot up in safe mode (i just get a blank dark screen and i can hear the computer doing something but giving it a reasonable amount of time it doesn't progress from that screen). It didn't concern me because normal mode was working and i was able to take my tests. But now I want to get to the bottom of this. I delayed getting sp2 because i had a feeling it would mess up my computer. (i've had other problems too with visual skins but i was able to resolve those).If it matters, i ran a scan of my system with spyware doctor and it said i had a trojan.dialer and needed to boot in safemode to get rid of it. When I tried, it wouldn't load. Oh, btw, any way to get rid of that trojan.dialer without using safemode?

Answer:Windows Xp Home, After Sp2, Safe Mode Doesn't Work, Normal Mode's Fine?

Try running Ewido online scan and post the results overhere.

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I'm trying to get into Safe Mode so I can do a proper Defrag, but I get the Windows logon prompt...problem is it does not accept my normal Password ( I have no problem logging in Normal mode).... What's up with that, would there be 2 different Passwords?

Answer:Logging into SAFE Mode? regular Password doesn't accept?

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Relevance 91.43%

Hello everyone!

My friend just gave me her laptop to fix(does this happen to anyone else???). The laptop is an Acer Extensa 5620-6830 here are the specs

Intel Core 2 Duo T5250
200 GB HDD
Windows Vista Home Premium

I power on the notebook and it goes through the POST, then begins to load Vista. After about 21/2 minutes it reboots and goes through the whole process over again.

The next time I booted the computer up it exclaimed, Windows failed to load - Choose to either 1.) Start in recovery mode or 2.) start windows normally. I select recovery mode and it gets past the windows loading screen; but then it just displays a black screen. Nothing ever happens.... reboot.

Then I try to boot to safe mode, thinking maybe there is a faulty driver causing the crash. It seems to load all the windows files, but then *BAM* BSOD.... system reboots. I'm not sure how to get to the minidumps if i can't even power up the computer.

Further, any mode from the F8 list crashes the same way.

And now for the worst part, she told me she purchased the machine at a retail giant, whose name I won't mention. She claims that there was never any disks that came with the laptop. No Windows Vista startup cd :/

I'm not sure what to do now.... any ideas?


Answer:Vista Fails to load, Regular/Safe/Recovery Mode all fail

I was able to disable the automatic restart on system crash. (I didn't see it in the options after I pressed F8)



I did some research on the error. It appears I need to run the chkdsk utility. Is it possible, b / c I can't get into windows, to create a boot disk which will run chkdsk? or is that a dumb question?

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Hey guys! I hope you can help me, I am getting desperate ! 2 weeks ago I got infected with a file encrypting-virus, so I gave someone my PC to clean it,format it and reinstall my windows. And now I am stuck with another problem which I used to have in the past but someone else (I don't know how) fixed it for me. No matter the size of the torrent, my PC freezes while downloading in the first 10 secs. I uninstaleed my AV, I turned my indexing off. When it freezes, in task manager-proceses, utorrent gets a value almost to 100, as well as the PC usage. And today I got a new error during the freeze, " display driver stopped responding and has recovered" . And I noticed that in safe mode this display driver isn't enabled. Do you think it has anything to do with it? Please help me! Thank you!

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Hello, my computer qorked fine yesterday but started to keep restarting every time my computer was done loading the desktop. I went on Event Viewer and found errors like this:The following boot-start or system-start driver(s) failed to load:

For more information, see Help and Support Center at

It told me this:
Source: Service Control Manager Version: 5.2 Symbolic Name: EVENT_BOOT_SYSTEM_DRIVERS_FAILED Message: The following boot-start or system-start driver(s) failed to load: %1

Answer:HELP! computer keeps rebooting but works fine in safe mode

Also,it gave me other errors like:The System Restore Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at

and many more ]:

reinstall windows?

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i am using windows 8 suddenly my computer started restarting no error and no messages

steps taken:

checked for viruses, memory test,windows diagnostic tools,etc found nothing

Finally Changed My Operating System to Windows 7 Ultimate Even Then Computer Keeps Restarting but works fine safe mode

Thought it is a Hardware Problem swapped my hard disk and ram with my friends
my hard disk and ram working fine in his system but when i try to check his hard disk and ram there is no display and i checked with my hard disk and ram still there is no display

i have given my motherboard in servicing center and got it today got display and the computer keep restarting but works fine safe mode

don't know whats the problem Please any one Help

Details of PC Desktop:
OS: Windows 7 Ultimate 32 bit

Processor: Intel i3-2100 CPU @ 3.10 GHz

RAM: 4gb

Answer:Computer Keeps Restarting works fine safe mode

Hello Sudheer, and welcome to Seven Forums.

Since it works fine in safe mode, you might troubleshoot with a clean startup to see if it may reveal a culprit.

Troubleshoot Application Conflicts by Performing a Clean Startup

Hope this helps for now,

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The machine shuts down almost immediately when the Intel HD300 drivers are loaded.  Not a driver issue, it blows up when higher res graphics are employed. Apparently the imbedded Intel HD3000 graphics chip is bad but I can't find anything that says it can be repaired or replaced.

Answer:works fine in safe mode or if I use the standard VGA graphic...

Check for hardware functionality:

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I am new here, posting with an extremely inconvienient issue. I am running Windows Vista on an HP Pavillion dv6626 laptop. My issue is that Vista is constantly freezing upon startup, without any error message or indication whatsoever. It started once every week or so, then to everyday within 30 minutes of startup. Now, its within 5 minutes sometimes the desktop doesnt even load before the freeze. After the system freezes, I have to hold down the power button to shut off the machine.

There's a couple details that lead me to belive the issue is software related and not a hardware issue. First, when the system freezes, I can still move the cursor via the touchpad, 95% of the time. I just cannot select a window, toggle between screens, or get any keyboard functionality or any other response at all. Second, I can boot up in safe mode and have all the functionality as safe mode will allow with no issues. I can also startup in Diagnostic mode with no issue at all, but again, tasks are limited.

I have deleted countless files and uninstalled probably 60% of my programs including the most recently installed ones. I've updated windows, and cleaned temporary files, and I just received extensive assistance to solve a malware issue which I beleive to be fixed. (This issue began before I had a virus issue)

So.. I'm out of ideas. I'm posting this now in Safe Mode With Networking, and hoping for some help. Thanks in advance!

Answer:Vista.. Freezes! But works in Safe Mode fine

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Relevance 91.43%

I have a toshiba satellite P750 running windows 7 Home Premium 64bit
When you boot it loads into the desktop but then freezes, you can still move the mouse but nothing works
I have done all hardware diagnostic tests
Can boot to "safe mode with networking" so i figure my network drivers are alright. I try t odo a sfc /scannow but it crashes at verification 70%
I have also tryed to do sfc /scannow from disk but it doesnt work. I have no restore points to do a system restore to.
I have these events in the event viewer

Log Name: Application
Source: Microsoft-Windows-WMI
Date: 3/01/2013 4:08:09 PM
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Christine-PC
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Ve... Read more

Answer:Laptop hangs but works fine on safe mode

Could try running MSCONFIG in safe-mode, de-select start-up applications & non-windows services (selective startup) and see if that gets you past the lock-up issue. That would at least help identify if its a possible software / service issue on load.

Additional information, if disabling everything appears to fix the lock-up issue, then its simply a matter of process of elimination. Re-enable services & programs one at a time, and see if you can determine which program is causing explorer / desktop to hang.

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i am using windows 8 suddenly my computer started restarting no error and no messagessteps taken:checked for viruses, memory test,windows diagnostic tools,etc found nothingFinally Changed My Operating System to Windows 7 Ultimate Even Then Computer Keeps Restarting but works fine safe modeThought it is a Hardware Problem swapped my hard disk and ram with my friends my hard disk and ram working fine in his system but when i try to check his hard disk and ram there is no display and i checked with my hard disk and ram still there is no displayi have given my motherboard in servicing center and got it today got display and the computer keep restarting but works fine safe mode don't know whats the problem Please any one HelpDetails of PC Desktop:OS: Windows 7 Ultimate 32 bitProcessor: Intel i3-2100 CPU @ 3.10 GHz RAM: 4gb

Answer:Computer Keeps Restarting but works fine in safe mode

I moved this out of the FAQ section...

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HELP! I've had this problem ever since I built my pc (almost a month). I'm running out of ideas. My pc would hang randomly even on a fresh install of Windows 7 Home Premium x64. Everything works fine in safe mode. If this helps at all, I've enabled boot logging and there is an attached file to look at the drivers that loaded and failed. I replaced my motherboard, but the problem still persists. In safe mode, everything is perfectly fine. It doesnt freeze or anything. Below, I have my Pc specs listed. And thank you in advance to those who help me out!

PC Specs:
CPU- AMD FX-6300 3.5GHz 6-Core Processor
MotherBoard- Gigabyte GA-970A-DS3P ATX AM3+ Motherboard
RAM- Kingston HyperX Fury Black 8GB (2 x 4GB) DDR3-1600 Memory
Hard Drive- Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive
GPU- XFX Radeon R9 280 3GB Black Edition Double Dissipation Video Card
Case- Deepcool TESSERACT BF ATX Mid Tower Case
PSU- EVGA 500W 80+ Bronze Certified ATX Power Supply
Optical Drive- Asus DRW-24B1ST/BLK/B/AS DVD/CD Writer
Wireless Card/Adapter- TP-Link TL-WN881ND 802.11b/g/n PCI-Express x1 Wi-Fi Adapter
OS- Microsoft Windows 7 Home Premium SP1 OEM (64-bit)

Answer:Pc Randomly Hangs After Login - Works Fine In Safe Mode

I wouldn't know how fresh your install was, so try Troubleshoot Application Conflicts by Performing a Clean Startup

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Hello everyone,
I am back with more computer issues.

So yesterday. My room mate decided to run an Ethernet cable from our router upstairs and change our router location. (this I dont believe has much relevance to my issue, but explaining what happened yesterday). He said he only removed my Ethernet cable and did not touch anything else.

So as to my surprise yesterday, I turn my computer on... it loads normally but then my monitors begin to flash and turn off.
I have a 26" and a 22" one VGA, one HDMI running on a 2gb MSI gtx 770.
The monitors turned off for about 15 seconds, then I saw my desktop again, then it turned off and actually restarted.

It loaded, I thought maybe for some odd reason an auto update restarted it. When it signs back in, it begins happening again.
I assume a virus, or something screwy along those lines. So I boot to safe mode. I run MSE and malware byes...nothing.

I check the cables in the back, everything is in correct and tight. I browsed around and found nothing online giving me any idea what could be causing it.

Has anyone ever experienced this issue, or know what could be causing it? I cleaned my computer out recently, I dont think theres too much dust in there. Anything you would recommend, or where to star in determining the issue?


Answer:Computer constantly restarts --- works fine in safe mode.

Sounds like you might have a hardware issue of some sort that started happening. When you cleaned out the system; did you remember to do it with the system off? If not; the blowing around of dust inside the case could have shorted something. Only reason i say this is because I mistakenly did that once and i heard a loud pop sound and suddenly my system shut off. Fortunately for me it didnt do any permanent damage. But back to this issue; I would check your power supply; as often when a computer suddenly reboots without reason it could very well be due to a partially faulty power supply that is starting to go bad; and or a possible motherboard issue. For the power supply i would try and get hold of a volt meter and test to make sure your power supply is still putting out proper voltage. However; if it is a motherboard issue; there is not much that can be done short of replacement as the mb is the heart of the system next to the cpu.

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Help!!! my computer freezes seconds into logging into an account i am currently posting this in safe mode anyone able to help please!!!

Answer:computer freezes seconds into log in but works fine in safe mode

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Windows XP on a Gateway. SP3. Recently the computer has completely frozen upon startup; I turn it on, it gets to the desktop, and BOOM- I get the hourglass, the hard drive light stays steadily on, and I can't click on or do anything. Sometimes I can see the regular cursor, but it turns into the hourglass when I scroll over the start button or anything down there on the taskbar. Sometimes everything loads up OK and then it freezes a minute or two later; sometimes it won't even load up everything before freezing (for example, I ahve Google Talk set to start with the start up and sometimes it can't even do that).

I am able to use the computer in safe mode and even connect to the internet in safe mode... but still, this is lame, lol.

any ideas?

Answer:Complete freeze upon startup; works fine in Safe Mode

it would indicate something in the startup folder

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

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My laptop, a Gateway NV57H, starts up fine, but after 10 minutes or so it becomes incredibly slow and everything is unresponsive. I used to get a bluescreen (kernel_inpage_error) after it being in this state for a while, but I researched it, ran a memory diagnostic, and found out one of my sticks of RAM was fried. Replaced both, doubling the capacity to its limit (8GB) and I still have the problem. When task manager is open during all of this, it shows that I'm only using 1.6 GB of the 8GB of RAM available, so I don't think that's the problem. I ran chkdsk and sfc /scannow from the command prompt, both said there were no errors found on the hard drive. I've ran malwarebytes from safemode a couple of times, it found some trojans and potentially unwanted programs and such that I quarantined and deleted. that didn't seem to fix the problem, and scans now come up clean. I'm running another now, just in case. The laptop runs fine in safe mode, no lag and no errors. I researched some other threads where people had similar problems and they said it was caused by having two antivirus software trying to run at the same time. I have kaspersky, but it's outdated. I turned off windows defender because it was trying to scan, and then started back up and the problem still wasn't fixed. Does anyone have any idea what the problem might be and how to fix it? Thanks!

Answer:Laptop becomes unresponsive after a few minutes, works fine in safe mode

 If you don't have an antivirus program running at all times, you need to fix that ASAP.  Two good free ones are Avast and AVG.  MSE, Microsoft Security Essentials is another free one.  
  To further inspect your system, please download and run Speccy from here: .  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  
Good luck.

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So, i'm not quite sure what happened but the screen just suddenly turned black midway gaming and I had to force power off the com and when it restarted this happened.
Safe mode however works fine.
I've tried CHKDSK and system restore non seem to work. I have also tried clean boot and doesn't help too.
Anyone knows if this is caused by a malware or an update please reply ASAP tq.

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Hey Everyone,

I'm currently trying to get my wireless working on a new w7 install. Since the fresh install I've only installed windows updates, Firefox 11.0, and XBMC. I did all this using an Ethernet cable. I've been trying to get wireless to work, but consistently get Limited or No Connectivity. I tried googling around and tried quite a few steps, but the only progress I made is to find that it works in safe mode with networking. I've tried disabling the firewall, and eliminating all non-microsoft startup programs.

I know the network and adapter are fine as they work on my other w7 computer. Any suggestions on what to try?

Answer:Unidentified Network Problem, works fine in safe mode

Okay, nevermind. It DOES NOT work in safe mode now. It did the first time, but not since.

2 more replies
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Hi Guys,

I have been facing this issue since Feb,2015, system works fine in safe mode but when I boot up in normal mode it starts freezing within few minutes of usage. I usually fix this by reinstalling OS. Today it happened for 4th time, so I am little worried. Did quite a few stuffs before reinstalling OS, which I am listing out below:

1. Tried disabling audio driver, didnt work
2. Tried to check bad sector errors using chkdisk( Got few index file errors which got fixed, at least that's what it informed me), but still I was facing the issue.
3. Ran a HDD health check from WD since I am using WD blue 1tb HDD. Tests failed, customer support suggested to get a new one.

Since all these steps failed and I am right now not in a condition to buy a new HDD i did a reinstall of OS and it seems to be working fine. Can you please suggest me if i really should replace HDD or is there some other solution.

System Details are below:
HDD - WD Caviar blue 1 tb
CPU- AMD FX 8350
GPU Saphire ATI radeon HD 7870 2gb DUal-X
PSU- Corsair CX 600
Ram 2 X 4gb(1 XCorsair Vengeance and 1 x Gskill)

Answer:System Freeze after bootup; works fine in safe mode

I see you have mixed up your ram ?
I would suggest only using 1 brand and they do need to be matching set if you want more get the exact same...

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I'm not a Windows whiz by any means, but I'm usually able to solve the problems I run into on my machines. This one's got me stumped:

I leave my Sony Vaio VGN-FW290J, running Windows 7 SP1, running one night while I go out for some errands. On my return, the thing has crashed pretty bad (I-can't-even-move-the-mouse bad). Whatever. I do a hard restart of the computer, decline safe mode, and the thing starts up just fine. Well, it was pretty slow, actually. Windows freezes up on me within two minutes (it's still loading up startup programs during that time). I entered into a cycle of startup, hard restart, startup, hard restart, ... until I was convinced of the permanence of the issue.

I became unhappy then, since I knew something was wrong, and this computer hadn't had a real problem in about 4 years of usage.

My first thought was to do a virus scan, so I booted into safe mode and started Avast to get cracking. Two "threats" were found in a full scan: both were very old files. I removed them and I still had the same problem.

I then deactivated every single startup program except the ones I thought were absolutely necessary. No beans. I currently have these set to autostart:
Alps pointing-device driver (Tracker Pad)
HD Audio Control panel (Audio Card)
Realtek Voice Manager (Audio Card)
Microsoft Windows Operating System
ISB Utility (Battery Utility)
Catalyst Control Center (Video Card)
I'm not really sure what to do. I haven't been able to localize the crashing to... Read more

Answer:Windows 7 freezes up soon after startup - works fine in safe mode

If it works fine in Safe Mode and its not related to hardware, I would assume that you have an application that loading at startup that is causing you some problems. So why dont you use msconfig to scale back all the startups and then add them back to see which is causeing the problem

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I got a BSOD, and now upon logging into Win 7 I get a BSOD each time unless I go into Safe Mode which is working fine, I uploaded the dump file that I got from the program from this site.

I did run Malwarebytes in QuickScan and no malware was found.

Should I scan for a virus?

My PC is...

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name PCMAIN-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3502 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0706, 8/5/2011
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume4
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name pcmain-PC\pcmain
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 14.5 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 30.6 GB
Page File Space 16.0 GB

Answer:BSOD upon logging into Windows 7, Safe Mode works fine.


All your minidump analysis points to 0x124 error.
If you are overclocking anything stop.
Stop 0x124 - what it means and what to try

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I'm running 64bit Windows 7 on an Acer Aspire 5742G-6846 (specs posted below). As the title suggests, when I turn on my computer, it will start, login, but then it freezes. I can access everything fine in safe mode. I have already tried turning everything off at start up, uninstalling Rainmeter (which was giving me issues earlier), running ccleaner and malwarebytes. I'm not sure what else I can do short of reinstalling Windows. Any suggestions? Hijackthis log is posted under the laptop specs. Thanks so much.
Intel Core i3 i3-380M / 2.53 GHz ( Dual-Core )
Memory 8.0 GB
Hard Drive 640.0 GB - Serial ATA-150 - 5400.0 rpm
Operating System Microsoft Windows 7 Home Premium 64-bit Edition
Display Type 15.6 in TFT active matrix
Max Resolution 1366 x 768 ( HD )
Graphics Processor NVIDIA GeForce GT 540M
Optical Drive DVDRW (R DL) / DVD-RAM - Integrated
Antivirus AVG (disabled)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:22:31 AM, on 3/8/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_1... Read more

Answer:Computer freezes seconds after log-in - Safe mode works fine

Have you used the Registry Cleaner in CCleaner?

If you have, you should check this out.

Quote from Phantom010

You should avoid Registry Cleaners, Boosters, Optimizers, TuneUp Utilities... This type of software will do a lot more harm than good, and should only be used by advanced users who really know their way around the registry. Never to be used blindly on "Auto" mode. Most members coming here with WEIRD symptoms had their computer messed up by malware and/or registry cleaners. These utilities do not only remove what "they think" are orphan entries in the registry but legitimate files still in use will be deleted in the process, crippling some programs and Windows applications beyond repair. In a word, it's a scam.

Keep in mind that they will always find "errors" to fix, even on a fresh Windows install! In itself, this should be enough to convince non-believers... to expand...

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Hello. First of all, sorry about just registering and asking a question - I don't like it much, but I've been unable to solve this on my own, and I've run out of places to look for answers.

Specs (Fujitsu Amilo Pi 3660):
2 years old

OS: Windows 7 Home Premium x64 (last reinstalled about 6 months ago)
CPU: Intel Core 2 Duo T6600 2.2GHz
Mobo: Intel PM45
Memory: 4096 MB, DDR2: PC2-6400 (400MHz)
Sound: Realtek ALC272


It started yesterday. The computer boots as normal, but a short while after logging in, I get BSOD Page fault in nonpaged area, and once Registry Error. I had not installed anything for several days beforehand, nor have I changed the hardware since I bought the computer. I had to do a fresh install of Windows about 6 months back, but I've had no problems since then. Safe mode works just fine.

Things I've done:
CHKDSK - No problems
Malwarebytes - 1 trojan
Memtest - 2 passes (was told this was "good enough" for starters)
Booting without sound, graphics, network, bluetooth, webcam, DVD reader - Problem persists
Last BSOD occured after running verifier on all non-Microsoft drivers.

I tried to generate a system health report, but I get an error if I try running it from cmd - I get to perfmon, but I cannot generate a report, nor can I find it manually (the curse of having a Swedish-language OS). I have attached the dumpfiles at least.

Answer:BSOD Stop 50 (once 51) after logging in; Safe mode works fine

Great first post!
Well done!

> What AV are you using?

>Suggest you run Memtest for longer as per the instructions below.

>Yes we realize your Verifier is enabled, is an iffy proposition & it didn't catch the culprit this time.
Keep trying please.

Attachment 198555
These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

If you have raid > update its Driver.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe M... Read more

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Several scans have been preformed before posting this, it was infected with zeroaccess rootkit, which I can no longer see traces of. Here is whats been done so far, this is over a remote connection to this pc so I want to make sure if possible, that everything looks ok before booting back into normal mode to test.
ran TDDSkiller, rogue killer, tool. Rogue Killer found lots of traces of zeroaccess, ran tdds in normal mode, as well as adw. Not 100% sure but I believe Hitman pro and Malwarebytes was run as well, Bit Defender endpoint is installed as well. I do not have the log files for them, so we will start from scratch.

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 19-04-2015
Ran by Daniel (administrator) on SPRINGER on 18-04-2015 23:34:20
Running from C:\Toolkit
Loaded Profiles: Daniel (Available profiles: Daniel)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool:

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(LogMeIn, Inc.) C:\Users\Daniel\AppData\Local\LogMeIn Rescue Unattended\LMIR0001.tmp\unattended_srv.exe
(LogMeIn, Inc.) C:\Users\Daniel\AppData\Lo... Read more

Answer:No internet access in normal, safe mode works fine

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-04-18 23:33 - 2009-07-14 01:13 - 00006442 _____ () C:\windows\system32\PerfStringBackup.INI
2015-04-18 23:28 - 2010-11-22 22:07 - 00000000 ____D () C:\Users\Administrator
2015-04-18 23:28 - 2010-11-21 23:22 - 00000000 ____D () C:\Users\Daniel
2015-04-18 23:28 - 2009-07-14 00:45 - 00267672 _____ () C:\windows\system32\FNTCACHE.DAT
2015-04-18 23:25 - 2009-07-13 22:34 - 00000439 _____ () C:\windows\win.ini
2015-04-18 23:19 - 2012-02-09 11:33 - 00006442 _____ () C:\windows\SysWOW64\PerfStringBackup.INI
2015-04-18 22:48 - 2009-07-13 23:20 - 00000000 __RHD () C:\Users\Default
2015-04-18 19:27 - 2009-07-14 00:45 - 00015792 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-04-18 19:27 - 2009-07-14 00:45 - 00015792 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-04-18 19:21 - 2009-07-14 01:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2015-04-18 18:35 - 2011-01-15 11:31 - 00000000 ____D () C:\Users\Daniel\Tracing
2015-04-18 18:18 - 2009-07-13 23:20 - 00000000 ____D () C:\windows\system32\NDF
2015-04-18 16:42 - 2014-02-28 10:24 - 00000258 __RSH () C:\ProgramData\ntuser.pol
2015-04-18 14:27 - 2013-01-13 14:25 - 00000000 ____D () C:\Program Files (x86)\
2015-04-18 14:22 - 2014-02-28 16:21 - 00000000 ____... Read more

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I have an older laptop that is running Windows XP.  This is not my main computer but I do like to use it when I do not want to use tablet or desktop.  It virtually will not browse internet in regular windows mode.  It freezes and takes forever to go from one internet site to another.  However, the internet works fine when in safe mode.  I have Malware Anti Malware Free and AVG 2015 Free.  I have run scans in both safe mode and windows mode and it does not detect anything.  I also have CC Cleaner which I run frequently.  I have downloaded Autoruns and tried to delete some startup loads using your data base.  However, many are not in your data base.  I did find some that I could eliminate on startup but not that many because if it was not in your database, I left alone.  Do you have any other suggestions I could try.  As I said, this laptop is older and not my main computer but I would really like to try and revive it so that I can at least use it sometimes.

Answer:Internet freezes but works fine in safe mode Windows XP

If a client comes to me not only now but, for quite a while now, I will not let them spend time, money, effort or thought on an XP machine.  For starters they absolutely should not be used connected to the Internet.
Certainly @ this point in time, if an XP machine is not working properly, just don't bother w/ it... can't be used on the Net, anyway.  As for non-Net use, still, not worth bothering w/ it.  Time to just let it go & move on.  After 15 yrs, put it out to pasture.

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I recently purchased a Linksys AE1000 Wireless USB adapter and attempted to install it in my Windows 7 Pro 64-bit system with no luck. Message stated: Disable or turn off the other wireless connection manager, but I'm using only windows to manage wireless connections. The adapter does show in Network Connections but won't enable even though it says it does. I updated to the latest Linksys driver but still no luck. Windows Diagnostic came back with a response that the driver may not be working so I tried it in a old XP notebook and it worked. Then I tested it in the same Windows 7 system in XP mode and it worked just fine again. So, I finally tested it in another Windows 7 Pro 64-bit system and that worked fine. So, I don't know why it fails on my system??

The relevant SysInfo is:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 6135 Mb
Graphics Card: ATI Radeon HD 4800 Series , 1024 Mb
Hard Drives: C: Total - 430796 MB, Free - 216037 MB; D: Total - 999998 MB, Free - 374428 MB; E: Total - 1430796 MB, Free - 1206135 MB; F: Total - 1907726 MB, Free - 1843212 MB;
Motherboard: ASUSTeK Computer INC., SABERTOOTH X58, Rev 1.xx, 107945980003978
Antivirus: Microsoft Security Essentials, Updated and Enabled

PS I noticed the Microsoft Virtual WiFi miniport is acting the same way, it sho... Read more

Answer:Wireless USB adapter fails to load in my Win 7 Pro, but works fine in XP mode.

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My computer is a HP Probook 4710s running windows xp professional w/ SP3
When I started it up it was very slow, did not make the chiming welcome sound and none of the icons or taskbar came up.
I hit ctrl+alt+del and explorer.exe was there but clearly not doing anything.  Only 21 total processes were running.  I rebooted in safemode and all of my icons appeared.  I tried a system restore but it did not work.  I can reboot in safemode with networking but the following error message appears.  "Runtime Error!  Program  c:\ProgramFiles\Hewlett-Packard\IAM\Bin\AsGHost.exe    This application has requested to terminate in an unusual way. Please contact the applications support team for further infomation."  I had contacted microsoft's tech support who thought the problem might be a corrupted user profile, so we attempted to create a new one and copy the files over to it, but the copy never worked and would fail part way through saying, "cannot access files" and then stop.  So those profiles were deleted and now I'm back to not being able to boot up with just the plain old default ADMIN user.  I don't want to shut down my computer since I'm worried if I do, it will stop booting up in safe mode too.  It's done that before, it cycles through all the files and then hangs up for about 3 minutes and automatically reboots.  Any suggestions?

Answer:Can only boot in safe mode no icons in regular mode

Duplicate, I moved your earlier post to Am I Infected...please pursue that topic and do not start another topic on same issues.
This topic is closed to avoid confusion.

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Hi I've just recently started experiencing freezing during start-up. It started during a game of League of Legends, and has been progressively getting worse. It's to the point where it'll take minutes to log on and when it does eventually get to my desktop the task bar will have a loading symbol when I scroll on it. I've tried disabling all start-up programs, and services in MSConfig. Updated all drives, uninstalled newly installed programs, restored to a week prior to the freezing and still nothing. Any suggestions?


Answer:Computer works fine in safe mode, extremely slow and freezes otherwise

Hi there, have you tried removing other peripherals like extra HDD's or DVD/CD drive? might be an idea to just start your machine with only 1 drive, your memory and Video card. If it still does that, try starting the machine with less memory, if you have more than one module of ram.

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Auto log anallyzer instructs me to remove the O4 entry for ctfmon.exe, but when I restart the entry re-appears and my computer still restarts after login. Any help?
Log file:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:50 PM, on 9/21/2015
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
Running processes:
C:\Program Files\Panda Security\Panda Security Protection\PSUAService.exe
C:\Program Files\Panda Security\Panda Security Protection\PSANHost.exe
C:\Program Files\Spybot - Search & Destroy 2\SDScan.exe
C:\Documents and Settings\Terry and Sandra\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Terry and Sandra\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Terry and Sandra\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Terry and Sandra\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
F3 - REG:win.ini: load=?
F3 - REG:win.ini: run=?
O2 - BHO: Adobe PDF Reader Link Helper - {0684... Read more

Answer:Windows XP Home keeps restarting after login. Safe mode works fine

Greetings relliky2d and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter proble... Read more

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My pc is rebooting all the time,it works fine in safe mode.I scanned with Anvi Smart Defender.It found a trojan in the registry(path:windows/currentversion/run)The computer kept rebooting.Scanned again but nothing found.For a day or so i only used safe mode,then tried normal mode again and Anvi found again a trojan in same path and cleaned it.Still i got reboots.Then tried system restore.Although system restore points exist the restore fails.I had random reboots before but they were not often. Something else:few days before the constant reboots began, while i was browsing a white page appeared.It was exactly like the page you see when you cant connect to a site("page not found")only it covered everything i couldnt close it.Restarted my pc and this happened again.Windows dissapeared and this page covered everything.I used safe mode.Scanned with anti viruses but they found nothing.Accidentaly i found a file named msi.exe in documents and settings folder.The icon had a skull!I checked when it was created and the date was the same when white paged appeared.I scanned it but anti-viruses found no problem.Then,i found a site where it scans files using different anti virus engines.Only 2 of 14 said it was a threat.Then i used kapersky online scanner.It considered it a threat and deleted it.Later the same day,i found another file in documemts and settings(all users)which was hidden.The name was "feehopgp"(if i remember well) but... Read more

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Hello all, I have a Dell Inspiron 1545 laptop that uses Windows Vista Home Basic that freezes shortly after I turn it on and log in. I can still move the cursor, but I can't click anything or type anything. It works fine in Safe Mode. I am in Safe Mode with Networking right now. I am suspecting that it is something to do with the drivers since it works fine in Safe Mode. For my first troubleshooting method, I would like to disable all Startup items I possibly can in System Configuration. The problem is that I don't know what I can disable and what I cannot. I don't want to mess anything up.

The origin of the problem: One night I was playing a computer game, not in a web browser, just on the computer, then I went to bed. I didn't turn off the computer, I just shut the top. About 5 minutes later, I heard the Windows start-up music. I thought to myself "What the...?" I opened the top and it said something like, "Windows had to restart due to an error." I click OK and proceeded. After about maybe a minute, it froze and I had to shut it off manually by holding down the power button. Now every time I turn it on and log on, after about a minute, it freezes. I can still move the cursor, but can't click or type anything.

If disabling everything in the StartUp tab of System Configuration doesn't fix the issue, I would like to disable all the items that I possibly can in the Services tab.

Here is a list of all the items that I have in the StartUp tab of System Con... Read more

Answer:Computer Freezes Shortly after Start Up but Works Fine in Safe Mode

The only items required in startup are your antivirus, firewall and windows defender. All others can be started when needed.

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Dear Experts,
I am having Dell Laptop Inspiron 1525, purchased in August 2008.
2 days back machine didnt shutdown. I did shutdown using power on/off button.
After that my laptop freezes after 3 to 4 mins of start up.

I used Regpair setup to fix registry errors on 10th March '12

Please help.


Answer:Laptop freezes after 3-4 mins of startup, safe mode works fine

When safe mode works fine but a normal boot fails, it usually means that a driver is at fault... I would suggest that you run a disk check. You can set it up in safe mode in Computer, and right click on the C drive. Select Properties, tools, check now. Check both boxes for trying to repair... Restart normally

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Working on a client's PC. Has a Core i5, 120gb ssd, 4gb ram, nothing too fancy. His SSD has a windows 7 partition (works just fine) and a windows 8 partition (not so much).

The windows 8.1 boots up and works just fine. However when you click the start button, literally all the app and program icons are missing. Also when you search for anything (for example, windows update) it finds results that are random jumbled letters and numbers, and when you press enter to open (for example, windows update) it ask you what type of program you want to use to open the .cdf-ms file with no programs listed. Also, upon boot it opens up an error message that says EEventManager - The system cannot find the path specified.

However if booted up into safe mode, all the app icons show up and everything seems to be working 100% normally. Again, the windows 7 partition is just fine as well.

Any ideas? Don't have installation disks to do a "pc refresh."

Answer:Windows 8 Missing App Icons, Corrupted, but Safe Mode works just fine?

Probably best to ask over here. Windows 8 Forums

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Hi all,

We were recently having issues with the new versions of Silverlight. My girlfriend tried to download an older version. Apparently the sight she tried to download it from was rogue. I tried to uninstall it (Silverlight) without success. I thought if I went into safe mode, I might be able to get rid of it that way. However, I was not able to boot into safe mode. The computer just went to black screen. I was able to reboot in normal mode by turning off the computer and restarting so I went into msconfig and checked the system boot box in an effort to force reboot in safe mode. Now it wont boot in normal or safe mode. (black screen) If i could uncheck the system boot box, the computer would not be trying to boot into safe mode, so it seems Im stuck there. Any thoughts?

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Whenever I try to boot into xp, one of two things happens.
I try to boot into normal mode or last known good config, and it goes to the login screen, I click on my account, it shows just the desktop, no icons, just the wallpaper, and then goes back to the login screen.
This repeats everytime I click on my account login.

When I try to boot it into safe mode, it flashes something about realtek boot and asks me to hit shift and some other variety of keys but then it disappears as soon as I have a chance to fully read it, it just loops back to the mode select screen, I don't even get to the login screen.

What should I do?

Answer:can't boot into regular or safe mode

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Good Day and thanks in advance for any help!

I have a DELL XPS running MS XP Media Center ver 2002 SP 3
Intel Core 2Quad CPU
[email protected] 2.40ghz
2.40 ghz 3.00 GB ram
(I think that is how it is suppose to be written, actually greek to me).

When I boot in normal mode, once everything finally loads (which takes at least 10 minutes and even a slight mouse movement takes 10 to 20 seconds), I hear a clicking noise. From the Google searches I have titled this as "the click of death". However, when I boot in safe mode everything works fine....except although disk manager says that my newly connected Buffalo 3.0 TB external hard drive is installed, I can't see it under my computer. And, yes, I am an idiot and am only now trying to back up my data.

I am totally clueless when it comes to computers, but my logical thinking says that if safe mode works, then it's not my internal hard drive???

Answer:Hard Drive Click of DEATH_but boots/works fine in safe mode???

FileMakerMom said:

Good Day and thanks in advance for any help!

I have a DELL XPS running MS XP Media Center ver 2002 SP 3
Intel Core 2Quad CPU
[email protected] 2.40ghz
2.40 ghz 3.00 GB ram
(I think that is how it is suppose to be written, actually greek to me).

When I boot in normal mode, once everything finally loads (which takes at least 10 minutes and even a slight mouse movement takes 10 to 20 seconds), I hear a clicking noise. From the Google searches I have titled this as "the click of death". However, when I boot in safe mode everything works fine....except although disk manager says that my newly connected Buffalo 3.0 TB external hard drive is installed, I can't see it under my computer. And, yes, I am an idiot and am only now trying to back up my data.

I am totally clueless when it comes to computers, but my logical thinking says that if safe mode works, then it's not my internal hard drive???Click to expand...

You're running the 32-bit version of XP Media Center. The 32-bit version of any PC Operating System has a limit of 2TB disk size and access. It won't see the 3TB drive so, therefore, it won't show in "My Computer". When you start in safe mode, all connected devices are ignored. Try booting normally without the external drive connected and see if things go back to normal.

Did the "clicking" come from the computer or the external drive? If it came from the external drive, get... Read more

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I have a Fujitsu N3511 Laptop. I preformed a windows repair, everything was Perfect! That night when I turned it on again... I got Lines all over the screen after the bios. and it wouldn't even boot to windows, the screen would go "BRIGHT" ... BUT In safe mode... PERFECT! NO PROBLEMS! I have tried reinstalling the video drivers, doesn't help...What else can I try? I have checked for spyware/malware/viruses... nothing... i did add some ram at the time of the repair... i can remove and try and boot.
Any other suggestions?

Answer:Solved: Fujitsu N5311 Video issue... Works fine in Safe Mode

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I've gotten various errors such as "machine check exception" and "uncorrectable hardware error" and 0X0000009C as well as 0X00000005 and 0X00000124 and others. I tried reseating the ram and cleaned dust from the motherboard and heat sink in case there was any overheating and now I can't even get anything to show up on the monitor at all (and I did check the monitor connections)

Any ideas would be appreciated, thanks !

Tags: windows vista, vistax64, tai game, doc truyen ngan

Answer:Vista can not boot in either regular or safe mode

I think this should explain what the error means-

Not much help in regards to which component it is. If you could see the POST, that would be helpful.

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The BSOD states:
A problem has been detected and windows has been shut down to prevent damage to your computer.
Tech Info:
STOP: 0x0000007B (0xF789E524, 0xC0000034, 0x00000000, 0x00000000)

I had a number of infections that spybot and malwaybytes found and fixed, McAfee didn't find anything. I kept looking around for some of my same issues that still persisted, all files hidden, administrator tools empty, cannot run a system restore. I came across your forum that referenced one of my issues and I downloaded combofix, ran it and while it was running the BSOD came up. I tried to reboot in safe mode but still receive BSOD.

At this moment I am runnig ckdsk /r from the recovery console.

I orginally posted in malware forum but I think I need to resolve the boot issue before I can address any malware issues, is that correct?

Any help would be greatly appreciated.


Answer:BSOD cannot boot in regular or safe mode

If the chkdsk doesn't help which it might.

7B is often associated with SATA drivers. If you can find your SATA configuration in BIOS, it might be worth a try to set it to ATA or IDE emulation.

If you give the model of computer or motherboard we might be able to figure out where the setting would be in BIOS. Usually it is under Drives or something like that.

I'm not sure that the setting switch on a running OS will help but it couldn't hurt to give it a quick try.

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Relevance 87.74%


I have a desktop Windows 10 x64 machine that's been working fine for months/years. It was automatically updated from Win7 last year.

This morning I replaced the 2x4GB DDR3 memory with 2x8GB DDR3. This seemed to work though for some reason it works at 800MHz instead of the 1600MHz that the memory supports. The BIOS shows mem freq 1600 as expected. But this is the smaller issue. The PC worked booted fine.

When everything seemed to working as expected, I was still bothered by the slow startup and login times. Now with 16GB I had expected these times to improve.
I installed Windows SDK performance recording tool and set it to record the boot sequence and restarted the PC.

Windows failed to boot twice (UNEXPECTED KERNEL MODE TRAP) and went into the auto diagnostic repair mode. Restore just spins until I lose patience. I did manage to boot in safe mode and disable the recording. It did not help.

Running sfc/scannow "did not find any integrity violations".

I also managed to uninstall the Windows SDK/Perf Rec (by restarting the MSI service) - to no avail.

I ran the Windows memory test, but when it's done it reboots, the reboot fails, and I never did see the results.

I replaced the new RAM with the original ones, but this did not make any difference (BIOS setting are as they were originally).

I'm totally stumped!!

Please advise,


Answer:Windows 10 Fails Regular Boot, Safe Mode boot OK

Hello adish and welcome to TenForums

The recent crashes are all suggesting the ESET driver eamonm.sys might be a factor.

BugCheck 1000007F, {8, ffff84001fc88b30, ffff840020108000, fffff8019ea3b196}

*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys

Try uninstalling the ESET remote admin software and see if this helps.

0 more replies
Relevance 87.33%

I really need some serious help.
When I run my PC in Regular and Safe Mode my desktop doesnt load, no Icons, Start Menu or anything shows up, only the desktop background picture. My mouse works perfect and the Task Manager (when I press ctrl+alt+delete). Im able to go through my PC when I run New Task Manager which I backed up my files on CDs just incase I might have to reinstall XP.

any help is most apprectaied, I wish I knew what was wrong.

Answer:Desktop vanshined no icons, start menu, nothing Safe mone and regular mode

Go here and scroll down to Line 195. In the second column there is a utility called: Restore Desktop Icons and Taskbar.

3 more replies
Relevance 86.51%

I need some help please as I do not know where to start.

I installed a Windows Update a few days ago and then got a BSOD the next time I turned my PC on. So I did a system recovery and this seemed to work.

Now, it's happened again without me doing a Windows Update and I cannot get into safe mode.

I am really sorry but I cannot even follow the BSOD instructions to run a diagnostic tool because I literally cannot get into anything to run the diagnostics.

Can anyone offer me advice?

Answer:Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

We can offer the best assistance if you would upload the following information

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Relevance 86.51%

Have a laptop here that was virus infected. AVG pro removed 157 viruses including trojans. Now windows crashes after windows 7 icon. Restore last setting just runs and runs with no completion. Safe mode gets only so far in loading drivers and then reboots (suspiciously stops at the AVG driver, hangs and reboots). There is no restore disks for this laptop. Is there a way to stop certain drivers from loading during safe mode? Any help or guidance is appreciated.

Answer:Remove viruses and now windows won't boot regular or in safe mode

157 virus? It's seem that avg is not working well or you make something wrong.
Try these steps,in this order,
Advanced Boot Options
System Restore
Troubleshoot Application Conflicts by Performing a Clean Startup
Then if its possible remove avg and use this Good and Free system security combination.

3 more replies
Relevance 86.51%

Yesterday I started getting the "Congratulations, you won" audio as well as some other adverts randomly playing without any popups or browsers open. I tried a series of malware removals (Malwarebytes, spybot seek and destroy) I got hijackthis and tried to look for out of place items by matching with others posts. Anyways, did all that and then then ran an antivirus scan (AVG free) and went to bed. When I woke up I was at the Start windows normal/safe/safe with network/last known screen so I went to last known. When I did that, it never booted just goes to the windows logo and then blue screens saying memory issue or update BIOS. Tried to boot in safe mode, same story. When I run the diagnostics test it says "Error loading operating system." All remedies online so far require getting online (computer wont start) and downloading BIOS updatesHELP!!!

Answer:Congratulations virus now cannot boot (regular or safe mode) I get the BSOD

Hi, figsahaas42 It seems that the issue is related to the Master Boot Record due to the Whistler Trojan. You will need the Windows VISTA Installation DVD to fix this. Please be advise that there is always a slight possibility that you may lose your Data repairing the Master Boot Record.You must access the Vista Recovery Environment throughout the Vista installation DVD.At the Install Windows screen, select Repair your computer. Then the command prompt.Type the following command at the prompt, then hit Enter.bootrec /fixmbrOnce finished, type Exit and press Enter. Restart the computer in Normal Mode.

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Relevance 86.51%

Curious where the issues could be. I posted last night that when I was trying to run DISM or SFC a small second window would appear and close and then the processs would not start at all. It would just sit there and do nothing. The other thing is I could not close those cmd windows where sfc and dism were not working even via task manager. I was going to do a reset of windows, but I thought I would give something one last try. I booted into safe mode with networking and dism and sfc ran perfectly and completed. I am at work right now. I haven't tried to go to desktop on regular boot. I was going to do a couple more sfc dism when I got home to make sure things were fixed. My question is what could cause dism and or sfc to run perfectly in safe mode, but not on regular boot?

Answer:Strange-DISM SFC work in safe mode, but not in regular boot?

Run as Admin ??

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Relevance 86.1%

Hello i know u guys prob get alot of first timers asking for help, so if u can please help me id be greatful.

Im running windows xp media center and the other day i noticed after hitting power my pc never went into the desktop it was stuck on a black screen after windows mode, so i tried defrag,reg clean,driver reset/updates,spyware,malware, virus scans and nothing. so i just wanted to try removing my anti virus (webroot internet esstentials) and it booted up fine after removing it in safe mode. so i thinking it was just webroot i installed norton internet security and it booted ounce fine but after the next morning it went black again after windows load and repeated the steps and it worked after i got rid of norton. does anyone have any ideas?

p.s. i did have a malware infection a couple of months ago but my pc has been running great after geting it with anti-maware bytes. and my graphics card is running fine now in norm mode. also of note my pc is showing 2 cd drives, if that might be the prob, my driver updater is also not working uniblue.

Answer:Black screen after windows load, fine after i deleted my anti virus in safe mode.

Try MSE or Avast. I'd never install either webroot or norton on my pc. MSE and Avast are both free and let me know if it still crashes with one of them. :)

8 more replies
Relevance 84.87%

It's a new build, right from the start i noticed it would freeze periodically. Google chrome has been very slow loading pages and sometimes it will hang, being a good few few before it brings up the task manager options when i press ctrl + alt + del.

Im now running it in safe mode and it runs fine, works fast and loads the pages fast. Loading windows normally it's now so bad that the desktop icons don't even load properly. It can't be malware or anything because as ive said, it's been this way from the start.

I went and disabled a lot of the startup things from msconfig and still no difference

Ive updated my system as per the rules so should be on my profile.

Any help is appreciated.

Answer:Windows does load, but only properly works in safe mode now

I've done this and disabled all services How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 and it works, but not as fast as it was in safe mode but it is working

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Relevance 84.87%

Hey guys!! I am having a major Internet explorer problem..

It won't load any webpages... I had IE7 and it suddenly stopped working... Diagnose connection gave me some http, https, ftp ports are blocked or something like that... I uninstalled IE7 thinking it probably happened after I upgraded to XP SP3 a couple days back.. but IE6 does not load any webpages either..:cry

Luckily I've mozilla and that works normally... so I can still access the internet and ask you guys for some help!

The funny thing is I loaded the computer on safe mode with networking..and IE6 works normally.. It is able to load all pages.. It just does not work in regular mode..:confused Can anyone help!! Thanks!!!!

I run Windows XP SP3 with a Kaspersky 7.0 Internet Security..

I read somewhere that Hijackthis will help.. But I don't know how to read the logs or what to do with it.. Can anyone help if i post the hijackthis registry log file.. Thanks!!!

Thanks Buds!!!

Answer:IE 6 or IE7 won't load webpages.. works only in safe mode with networking

Have u tried to run IE in normal mode with KIS disabled ?

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Relevance 84.87%

Bootup proceeds to the phase with the little green bar moving across it's path repeating. It repeats several times, then freezes in place for good.

Answer:startup repair says all is fine; boot in safe mode w/ nworkg is fine. but can't startup

Try setting up a clean boot in safe mode, shows how to in Vista here.
Remember to Hide all Microsoft services in Services. Reboot as normal to see if you can log in. Re-enable half the service to see if still ok. Process of elimination but all the info is in the link.

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Relevance 84.87%

I somehow got a Trojan on my computer running windows 7, stupid Mcafee some help you are. At first I kept getting a warning that my computer was infected when I tried to access Internet Explorer. So I restarted my computer in safe mode to try to turn off any unneeded processes that could be causing the problem and to do a system restore but the only thing that would come up was my libraries they automatically popped up my music/pictures/video nothing else no desktop background, icons, start menu, task bar... nothing! Thank god I can at least retrieve all my documents and files. Same applied when I tried to just do a regular start up is there anything I can do other than to reformat:cry? This one really has me stumped

Answer:Can only access libraries Photo/Video/Documents in safe mode and regular boot

Can you bring up task manager in either safe or normal mode? If you can, you can start a new process and type in explorer. See if that gets your desktop back.

You can try creating this disc and then booting the infected computer to it:
Kaspersky Rescue Disk.

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Relevance 84.87%

My firewall (verizon) pops up messages with numerous progs trying to access the internet (here are a few... 25vj7Q.exe d0vTE1Im.exe R3IR2wkb.exe NmNva775.exe). From safe mode, I ran SuperAntispyware, Spybot, Malwarebytes, Combofix, MGTools, then HiJack this.
They remove numerous things, mostly trojans. I reboot into safe, and scan again...everything comes through clean.
I reboot into regular windows and scan...clean. Then within a few hours (sometimes minutes) I start getting infected again, firewall is activated, and rescan reveals virus.
Please help! I've been trying to fix this for days!

Attached are the MGtools log, hijackthis log and combofix log.

Answer:Trojan infection. 'Clean' in safe mode, but in regular boot, theyre back! HELP

Hello vthokieod,

SuperAntispyware, MalwarebytesClick to expand...

Do you have the logs from these programs available to post?

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Relevance 84.46%

Safe mode isn't working for me for few months, but only now I need it badly so I came here to ask for help.
What happens is that it gets stuck on the black screen with the list of .sys files that it tries to load.
I tried removing the .sys file that appears last when it gets stuck, but it didn't help.
Normal mode is currently inaccessible as well.
I have Hiren on USB.
I'm using XP Pro SP3, Ge-force 250GTS, Hitachi 1000GB HDD.
Any other info needed? If so, please tell me and let me know how to retrieve it from the computer.
Please help.
Thank you

Answer:Safe mode doesn't load

This topic already reported to staff and will be look into, this topic may need to move.
Thank you.

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Relevance 84.46%

I'm getting the BSOD when I'm booting up my PC, and there are lines and such on the screen.

It's the following error:



(0xF8A33DBC, 0x00000000, 0x8052B8F8,0x0000000000)

I have a Dell laptop, Inspiron E1705. I'm using Windows XP, Service pack 3. When I run it in safe mode the following is across the top of the screen:

Windows XP (R) (build 2600.xpsp_sp3_gdr.090804-1435: Service Pack 3)

It BSOD'd the other night after I was browsing the internet. My computer was acting really sluggish, and I restarted it. Then I got the BSOD.

I left it for the morning when I re-started it, and it started fine, for a few minutes, but after a minute or so I got the same BSOD.

This happened several months ago and I fixed it by opening up my PC and re-setting the video card. I did it again and this time it didn't help any.

I ran the diagnostics that pop up on boot up, on the hard drive and memory, and nothing turned up wrong. As previously mentioned, it will not boot up normally, but it will boot up in safe mode.

I checked all of my drivers in safe mode to look for a missing driver. All of my drivers either said that the status was fine, or that the status was unavailable in safe mode. I was missing one driver, for my ethernet connection. I went on Dell's website to look for the driver but I couldn't find one.

For anti-virus software, I run AVG Free, version 8. A friend mentioned that it might be messing up my system, so ... Read more

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Relevance 84.05%

Hi my laptop was having troubles (Windows 7) after installing AVG. I was having problems with the boot configuration and followed a guide but it didn't work so I decided to reinstall Windows on the laptop.
It reinstalled fine but it still BSODs on boot (STOP Error 0x0000007b (0xfffff880009a98e8 0xffffffffc000000d 00000000000000000) but if i take out the harddrive and connect it/boot off my desktop setup, it works fine and I can access the Windows installation?
Any help?

Answer:Solved: Laptop BSOD on boot, but works fine if I boot HDD from desktop?

STOP Error 0x0000007bClick to expand...

Please see


Was W7 installed with the HDD in the laptop or the desktop?
Please provide brand, model & model # of the laptop & desktop [ or motherboard for the desktop ]
Please run this forum's system info utility & post the results.

it works fine and I can access the Windows installation?Click to expand...

Is there a question, or is the "?" a typo?


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Relevance 84.05%

Trying to get my T510 up and running after my W520 went DOA after a bios update.  When i power on the laptop it tries to load Windows 7 then goes into a rebooting loop.  I can get into safe mode with networking just fine without issues, so i figured it was a display driver problem.  In safe mode I unstalled the Nvidia drivers and tried to reboot but still got the same issue.  I went into the BIOS to see if I could disable optimus and use just the intel GPU, but I don't even see a setting for disabling it or reference to the NVidia GPU at all.  I'm positive it was there before.  I've swapped hard drives and memory modules out.  Even tried to do a fresh install of Windows and it still won't load.  I'm out of ideas.  Any help would be greatly appreciated.  Thanks.

Answer:T510: Can't load Windows 7, Keeps rebooting only works in safe mode

Is this the Windows installation you were using on the 510 or have you just swapped the drive in from the W520? If you did it won't work.

T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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Relevance 84.05%

I am helping my office assistant with a problem. She is running XP professional its some form of Dell desktop about four to five years old. She is able to use Outlook and receive and send emails but Internet Explorer8 will not load and neither will Firefox. She has run Avant, Windows Security, I believe Malwarebytes, and some german antivirus program. Nothing comes up. I have reset Internet Explorer and tried to update but cannot get it to load. We have loaded in Safe Mode with Networking and they work fine in that environment. Any help would be great. Thank you.

Answer:IE8 and Firefox will not load but works in Safe Mode w/Networking Internet is on

<<She is able to use Outlook and receive and send emails>>

If you refer to Outlook Express as the email client...bear in mind that it is part of Internet Explorer. If OE works properly, it doesn't make any sense that browsers would be denied Internet access.

The fact that you say it works in safe mode...would force me to disable all browser add-ons as a first step.


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Relevance 83.64%

so, i turn off my computer last night. wake up, and it wont boot up.

this is the first time in months that i've had it off for a whole night.

so i try to boot up, it gets stuck at the loading screen. restart, same thing. since my processor is overclocked, i downclocked it to see if that could be doing it. still nothing.

try safe mode, boots fine.

so i try a system restore, still nothing when i try to boot up normally.

i was thinking about doing a repair with the install cd. but i think i've lost my cd key. its not with my disk, and im not sure where it could be.

is there anything i could do/check?


Answer:Freezing on normal boot, but fine in safe mode.

Download and use this, then you can do a repair.

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Relevance 83.64%

My computer is stuck at the loading screen. The bars keep passing but doesn't go anywhere.

The other problem I have is that when i boot in safe mode it gets stuck on \windows\system32\drivers\crcdisk.sys .
Any help would be appreciated.

I also don't have a Vista CD to insert

Please help!


Answer:Vista doesn't load, not even in safe mode

it is the next entry after this that is the problem


d/load and run the h/drive makers diagnostic utility on the h/drive

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

you will not get far before you need the system disk you always need it handy

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